Reviews of Canada Computers & Electronics (Computer Repair)

Michael Nexus

Great staff, good prices, excellent selection

Helena Cheu

There were a lot of hidden fees they weren't upfront about. There's a fee for them to even look at your computer with a 3 month wait time and no guarantee they will actually do anything with it. When they found the part I needed I paid for it upfront, but when the repair was completed a couple months later and I came to pick up my laptop they said I still owed them money, despite already paying the service fee and and for the part. I will never come here again. They are slow, condescending, and somehow overstaffed despite not being able to complete repairs in a timely fashion.

Austin Jansz

A true tech one-stop-shop. As a PC builder and a professional tech, this place has almost everything that I need when it comes to consumer products. The employees are always looking to lend a hand and a knowledgeable recommendation. 5 stars for great service, quality products and great policy.

Kevin Sedore

In a world full of impersonal big box stores, it's wonderful to have a local shop with genuinely friendly, knowledgeable staff who aren't just trying to upsell. Thank you for your excellent service over the years. I can't recommend Canada Computers highly enough.

James “Lizard Dragoon” Grieve

Had Michael help us today get everything we needed to build a computer for our son. He was a great help.took his time and ensured that we had everything to our liking. He then help my other some pick out another SSD hard drive for his computer. Great job with both, and I highly recommend Michael if you need anything.

Google User

Kingston Canada Computers are amazing. hardworking and proficient. Thank you!

Peter Matwyuk

I've been dealing with this store since 2004. Great friendly knowledgeable staff who do everything they can to help you. I miss seeing Catherine's smile though when I visit, but I'm glad she is enjoying the retirement she's worked so hard to earn.

Adam Cockell

I love computers

Nathan MacAusland - FishGroin (FishGroin)

I was put on backorder for 8 months for a graphics card they didn't even own or plan to ever get. they took full deposit and didn't even inform me that they wouldn't ever own the item I was on backorder for, for 8 months for.

Stanley Smith

The manager is about 25 points under his staff in knowledge IQ and personality

Michael McFarlane

My favourite computer store. Better than Amazon.

Scugog Patterson

Found a rare cable st this store that I couldn't find anywhere! Great prices! And although only there for a cable,huge selection to choose from of many other items. Great selection and service!!!

David Lawrence

Great product great prices. Knowledgeable staff.

J B

It's the best computer hobbiest shop in Kingston. Knowledgeable staff and very good price.

Ron Gricken

Always great service. Always check the web site before you buy computers or other electronics any place else. Prices are very good.

Garling CGM

Great products, great service, great prices!

Dale Ron Wilson

Fun shopping experience. Better prices than Best Buy Staples and The Source. If you're looking for anything technology related, start your shopping here, comes highly recommended

Carey Evans

Walked in with no experience building a PC but some knowledge about components. Everyone working today was very helpful, especially the man with the great beard (I believe his name was Matthew) who helped me with every component I needed to finish my build. Not pushy about sales, not trying to upsale higher end parts, just purely helping make a great PC. 100% would recommend going here for computer parts, these guys know what they're doing.

April Hepburn

Incredible customer service you won't get on websites such as Newegg or Amazon. Highly recommend visiting brick and mortar stores if you haven't got computer parts from there in a while. Prices are also comparable to Newegg, which is great.

Jim M

My go to place for all my computer needs. I needed a repair, and they ONLY did what was needed. I love not being 'up-sold'. Great selection and knowledgeable staff.

Jason McClelland

Great experience, this is the place to go for computer parts!

Dan Mossip

Love this store. It's like a geek get-to-gether. So knowledgeable and informative with all their prices and hardware options. #geeksforlife

Dave Dollimore

Mat helped me get a great 2 tarabite hard drive and cables on sale. Worth the drive.

Tyler Burley

Go here for everything business related. If You are looking for great service . Go see Dustin. He's the man.

Linas Kilius

Best place in town to buy computer parts and accessories. WAY better pricing than the larger box stores, and the staff are incredibly knowledgable and helpful.

Brad Marko

The salesperson knew his stuff and the prices are very good. Big selection of product and knowledgable staff. Thank you Canada Computers!

Lorne Kinsella

My go to place for computers, parts and supplies, the staff is extremely helpful. Plus in my opinion they have the best prices in town.

Annette Westgarth

Great service, knowledgable staff, well stocked

Jimmy Jr.

I brought my PC on extremely short notice for some software/ diagnostic issues. I was greeted very happily by Mike who took my PC without any hesitation after a brief description of my issue. I previously called before the hand off and was …

A K

Went a few weeks ago to look at some pc parts, everyone was nice. When we had to pay though we couldn't pay cash. It's understandable with covid however, it was inconvenient.

Caleb Bell

They always have the best stuff and they're nice people.

Chef Amanda Finkle

Always great service, I never feel pressured to purchase anything. They answer all of my questions and help me understand what it is I need to get the job done.

Alexis (SurpriseBoops)

Went in recently to get myself a new monitor and was helped by Matthew, he was incredibly polite and helpful, didn't try to push for us to buy things we didn't need, answered all of our questions and made sure we were leaving with something we were happy with. Other stores hear that someone is a streamer and start pushing for things the person doesn't need and he at no point did that. Looking forward to getting my desktop from canada computers as well now! ♥

Erick Taboada

Excellent customer service

Edward Clermontt

Very helpful and knowledgeable staff, Sales staff are amazing, repair guys seem a little grouchy, just sayin.

Craig Deacon

These guys are great. If your PC fix or diagnostic is fast on the spot they will do it for free. Great service and reasonable prices for work requiring you leave it with them. Every staff member I've ever interacted with has been polite and very knowledgeable. Excellent service all around.

Robert Tello

Friendly service. Knowledgeable staff. Great selection and prices

L Lawliet

Absolutely terrible service. The only reason this is even bothering getting two stars is because the staff I personally dealt with were friendly, helpful and competent. I had taken my Laptop in for the hinges to be replaced. Understandably, I was told it would take a couple of weeks to order. This was fine. But here I am, 2 months later, 20 or so minutes after I got off the phone with them. I was told the parts still hadn't even reached head office. If you need something fixed, I would suggest a friend or another place entirely.

Chris Styve

Had to return items that were the wrong ones. They were extremely helpful in getting it returned.

Levi Morris

I highly recommend the guys at Canada computers in Kingston. If your shopping for TVs, computers, monitors or really any thing electronic check them out. They have a bigger selection on their website

Links2586

Very knowledgable. Helped me with sizing specific hardware to fit my case.

Wil Cleland

Always great prices and help.

Thomas Erskine

good place to buy computers and other electronics. reasonable prices. great selection. knowledgable staff.

Scott Chai

Very friendly and helpful sales staff

Joshua Brown

Offline they probably have some of the best prices on computer components. It's best to know what you want before you come in and if it's busy you may have to wait a few minutes for someone to help you. Great selection of goods.

Francis Belisle

Always having a good time out there, knowledgeable employees and very friendly. I will always buy from them before looking online.

Stender Dave (Stenderdave)

Always helpful and carry a great supply of electronics, computer supplies, and even household appliances!

Todd B

Ordering laptop on line was easy. Staff was polite and professional.

Daniella Moschetti

Mike was awesome!!!!! He helped us with 2 computers this week, one new and one older computer that needed repair, very knowledgeable . He was extremely nice and helpful, especially to my mother, who has MS and needed to sit down. He made sure she had a chair while he explained everything. Reasonable prices for everything, including the warranty. Thank you Mike for making our visit to your store such a good experience! We will definitely be back????

Shar A

I called 4 different locations and not one representative went above and beyond like Wilson at this location. Great guy, great customer service.

Zola Mehlomakulu

Amazing service department. The sales staff is incredibly knowledgeable and hardware pricing is second to none.

MrBoneified

Great place for computer parts and accessories. Staff is very helpful with information!

Quinn Martin

Sam and Grant were impeccable. They were smart, patient, determined and helpful. These guys diagnosed the problem with my laptop and fixed it in minute. I definitely recommend these two guys and this location. I wish I could put 6 stars. Thanks again to Sam and Grant. Much appreciated.

Sarah Jeanette

I have ordered several online orders for pick up, one of the items from my order was sold and I had to come back another time to get something else, now I was sold an incorrect item that was not on my order.. overall just very dissatisfied by the service because I had to drive an hour and a half a total of THREE times to get the correct items I ordered.. Giving and extra star for the good covid measures in-store.

Only Traum

have always had good experiences here as iv been building computers for years. just know what you're getting into before you even attempt to DIY

Jason Leclair

Great service they helped me with what I needed to build my first computer myself.

Nathaniel Ulian

Looks small on the outside but opens right up in the back. They've got everything you might need or don't need and can order anything else in between. Staff is also very knowledgeable and help you answer questions. They also don't try to oversell you.

Mike Dennys

Wide selection of hardware to choose from. Had what I needed in stock. Thanks!! 5*****

Tahir Pasha

Friendly staff, excellent prices.

Patrick Dorkin

Great staff that day. She Sabrina was really helpful to me and my mother. Great CSR.

Saiful Islam

Do not visit this location. Worst customer service. I wanted to return one unopened item but they refused to do that. Their return policy very bad, unrealistic. They like to take back only defective item, if you open any item & not defective they will not help you. Oh defective item only for exchange NOT for refund. Unbelievable !!

Kathleen Ingram

very helpful. no pressure. friendly. even ran my phone to me down the street because I forgot it ????

enderking470 “enderking470”

I cant count how many times ive been able to go here. And get the exact thing i need. The online store has catalogs of what thr store has in stock. 11/10

Ethan Silver

The staff are very helpful and they always have what I’m looking for. I went in for a nice mouse, and they had the Logitech MX Master 2S, which is exactly what I had hoped to get! They also had a large variety of mousepads. I was also looking for a way to get Ethernet to my room and a staff member pointed me to an Ethernet over Power device, which I didn’t even know about. I’ll probably still just get a long Ethernet cord, but the suggestion was nice.

Wilson Salinas

Best place to shop and the staff are very friendly and they have a lot knowledge I recommend to any body the is looking to buy a computer ????????

Jamie-lee Hunter

I always get great quality electronics and computer parts here for a good price. Very knowledgeable and attentive staff!

Keith Wohlgemuth

I've shopped at other Canada Computer stores and online in the past and have been very happy. This was my first time at the Kingston store and I had many detailed questions to find the best personal laptop and accessories that day within my budget given a few specific requirements I had. Staff and service. The staff I interacted with were absolutely a pleasure to deal with, very knowledgable on the products they carried and just computer specs in general. Their professionalism was equally impressive. A couple weeks after purchase, I was back for a quick service call and once again, absolutely top notch after sale service. Product. As for the new laptop and couple accessories after two weeks use, excellent as well. The laptop and accessories I choose, based on their recommendations, is exceeding my expectations. Price. I walked out well under budget and given product performance, I have to say value for the dollar is 5 stars without question. Overall, I highly recommend this store and I will be going here for my next business laptop as well, likely within the year. Thanks Canada Computers staff!

LolNo

Just went in yesterday to get a new modem. I had little to no information coming in but a very nice bald employee helped me find exactly what I needed. The price was half what I thought it would be and I was in and out in about 3 minutes. Will definitely be going back!

Barry Hails

So don't buy from this company... Unreal that I can't exchange something I just bought.. I bought this adapter for my wife's laptop so she can set it up to a larger screen at home. I plugged it in and nothing happened... Took me a while then I noticed the small fray in the connection piece. So because the package it comes in is clear... The employees apparently check to see if any damage is already on the product before it leaves the store.. That doesn't happen. So they take absolutely no blame for any damage to the product and its all my fault. I don't care about the 35$.. It's the fact that we are all liars and we must of damaged the product. I think a company like yours could have a better policy when it comes to returns.. Unreal.. I'll never be back to this store at any location. Sad you run a business this way

Erin Pruitt

Such a great place! being new to the city and somewhat technologically challenged I needed help with my laptop. The guys at the counter were quick to snap into action and help me out with the issues I was having. We need more places like this who support the consumer!

Paul Mahoney

Excellent customer service, always ready to provide help finding what you're looking for. I've never had a poor experience.

David Timan

If you know what you are looking for this place has it at the best price available generally. The staff are quirky but generally knowledgable.

Kiel Gettler

Helpful staff, and has all the little pieces you need for your PC that the big box stores just don't have. Can get some good deals when things go on sale.

Rob Watson

Only place in Kingston to go for electronics. Great selection and good prices. Friendly folks too.

HDSHANSEN GAMING

Best staff around

Prince Michael Amegbor

The guys there are very friendly and provide expert advice on computers.

Peter Sheremeta

Great selection of all kinds of electronic products at competitive prices. Helpful staff. However to get best deals, some online research prior to online ordering or store visit highly recommended.

Shelby Foster

We bought a computer from this location and we have had nothing but issues with it. We have brought it in to get fixed for the same issues alone 3 times and still to this day we are having the same issues because they have not changed or fixed anything. After leaving the computer turned off over night (minimum 4 hours) with everything still plugged in it will not turn on in the morning. In order to get the computer to turn on you have to unplug everything and plug it back in. The Tech has always said that he has never been able to recreate the issues. That is a lie because one of the employees told us he could one time and the Tech took apart the computer only to put some paste or glue on the inside or something. If The Tech is unable to recreate the issue any other time that is because he cannot follow simple instructions. We tell everyone every time we go in how to recreate the issue but the tech cannot seem to remember this. He turns it on and off every hour and after I tell him to leave it off and plugged in over night he says '"I'll do that, I'll leave it on all night." The Tech told us that we should just leave the computer on all the time...we shouldn't have to and shouldn't have this issue. We told a manager our issue and he just laughed at us and said the power supply would be changed and the computer returned at the end of the day. They kept the computer that time fore 4 days and didn't change a thing. We were told by 2 people we could have the computer sent away but then when we brought it in to have it sent away they said we couldn't. DO NOT use this store if you want good customer service, repair, or a product that works!!

James

They are selling second hand graphics card as new. I ordered one Rx 580 from website and drove 100km to pickup but they brought out an opened, secondhand card. I was so disappointed. The manager told me No discount No addition warranty No anything, so I have no choice but leave with anger. I don’t know how come a such big company like CC can do this.

Alana B (alanapants)

The staff here are just great. I've built PCs here piece by piece and I'm always not only happy with the computer, but confident that I haven't been bamboozled by the sales associates!

Buzzopolis 0

Staff helped me buy my new rig and I didn't feel pressured or like it was an upsale. Plus, the guy who helped me out might have been a real wizard. Like an honest-to-goodness Merlin-style wizard.

NerdHolly

A better option for more computer parts. But if you are looking for simple things such as a laptop , headphones ect then I'd recommend Staples

Penny Hannah

Guys down there are awesome.

LaurelE

*THE* computer store in Kingston. I've been shopping here since the 90s - the staff are friendly, very knowledgeable, and will do everything they can to assist, even in the worst of circumstances. (They also manage to retain their staff for years longer than their big box "competitors" - adding to positive repeat visits.)

Harry

I like the staff at this CC. You can tell they love tech!

Jacob L

Great service,very friendly and helpful staff! They know their stuff

Ethan Green

Great customer service, staff are very friendly and helpful.

Wayne Murphy

Been a customer for a very long time. Always the best price. Recently required laptop memory that was impossible to find and they got that for me through special order. Installed by their techs same day.

Lisa Figge

Front entrance is not accessible but if you go all the way around to the back and ring the bell they will let you in. Not great but the only electronics place in downtown Kingston. Good range of computer and electronic equipment.

Lion Saber

Must've been an off day cause the staff was not very friendly.

Kevin Cabral

The staff are very knowledgeable about the product in the store especially Wilson I consider him a good friend and a very knowledgeable man in electronics. I never have a problem with finding product that I need and if you don't have the product the ordering time is reasonable. I Thank your staff for being helpful and kind.

Serge Brault

Good store, a lot of stuff, I found what I needed

Piyushi

Good place to get a new laptop and accessories. Prices are decent too. Staff was helpful.

Robert Price

These guys are great. They know their stuff

keegan clow

Excellent customer service, good selection of computer related products. Very good price point for a small company.

At_The_Speed_Of_Life

Staff is friendly and professional. They replied to all of my emails within 24 hours and have worked with me on ordering all my parts for my new pc build. A had parts that i purchased that went on sale the next day or so and they honored their price policy and refunded the difference or put it towards something else.

Frank Jones

Been waiting for a month to get a laptop screen fixed. They ordered the wrong screen and then asked for money to buy the correct one and they wanted the money delivered to them and would not accept credit card payments over the phone. Big hassle for us. Other than that previously our experience has been satisfactory.

Ethan Jenkins

Competitive prices and a staff the is knowledgeable and helpful. Best place downtown to go for electronics and computers.

Matthew Murchison

This has become my go-to computer/tech store over the last 3 years. I've had 2 great computer builds form them. They have been invaluable in providing advice and recommendations on parts and product quality when I can't figure out the best choice to make. Ordering online, calling ahead, and purchasing directly in store are all very efficient and quick ways to get the tech you need quickly. (if it's not an iPhone, I got it here, great store with great staff)

Heather VL

They wouldnt accept a return for an ink cartridge that didn't work. They only accept returns for "their own products", so I would recommend Staples or Best Buy if you have the option, just in case you need to return something.

Ray Davies

Oh man where would I be without Canada Computers... The staff are always so knowledgeable and helpful even taking the time to walk my son through some options with his first computer build! The store is always well stocked and is really the only place to go for computer components and peripherals... Don't waste your time somewhere else!

Dima Keresztes

Nice people very tech based helped me with purchase

Simon Tonkinson

Got exactly what I needed very quickly to repair an older computer. Also helped my son with a gaming machine we put together from components. Everything went together quickly and booted up first time. Same place came up with good advice and parts to upgrade an X-box hard drive. Best computer store around!

liam grant

I was assisted by Mike Massey. He truly dedicated his time and knowledge to my PC when I was in need of maintenance. The next time I go to Canada Computers, I hope he will be there to help me again. out of everyone I talked to in the store he is by far the most knowledgeable person in there. my computer was in with them for 4 days and nobody could find the issue. as soon as Mike got on it, he was able to pinpoint the issues and resolve it for me. Shout out to Mike! He’s the man with a plan.

CanadianGunnerKid

So happy with these guys today at the town line and hwy 2 locations always a good time friendly and patient. Now I just need to get sponsored by CC for this awesome post ????

Heather Reid

Updating review as things had been explained better by the tech once we arrived for pickup again. We were able to rebuild another pc with a new motherboard anyways.

Beau R

Finally! A computer parts store that is close to Courtice! Certainly beats heading into Whitby or worse, Scarborough For parts. Very knowledgeable staff and good selection. Search online, call store for stock, go and get... it's that easy!

Skinnder 01

i purchased a motherboard and at the time of purchase i was told that all i need for a return if something was wrong was the unit itself, almost immediately i was getting no post issues from the Vram and when i finally got time to take it back i was told i needed the box, the screws, and everything that came with it. when i tried explaining to them what i was told when i bought the unit they just shrugged me off. staff clearly isnt trained on actual company policy leading to false information, and staff failed to honor what i was told even though it was their fault i was misinformed

Ryan Schmelzer

Great shop. Super friendly and very helpful.

Raymond Chokelal

They have a wide selection of good equipment and prices rival amazon. Shop Brick and mortar stores when you can.

TJ Johnson

Great customer service, curious as to whether or not these people rating the store are competitors. Also, very cheap for a 1 TB hard drive. haven't had any problems with it yet.

Vladimir Manchev

knoeledgeable staff, good prices, great products.

Neil Packman

The best place to buy computers and parts. The staff is knowledgeable and friendly. The prices can't be beaten. Best Buy told me they would price match anybody except for Canada Computers. Have been shopping here for almost 20 years

Reg & Mickey Vermeersch

Has everything you need

WorldPeace2016

as I am resting my wrist and mouse on their own separate pads that I have purchased at the CC Kingston location, I decided such a review is relevant. I had just come back from Thunder Bay and made my way to the store Friday Sept. 23... I was commenting on the Great savings offered on Cable prices compared to box stores available up North, and Praising CC as a definite "Good Store". I am a little up beat for Some people... As I was looking at a random shelf ( harddrives in the back ) two of the employees I had conversed with were a few isles behind me, the one said to the other "He probably does that at every store!".. Only 10 feet I clearly heard, and turned around to see them both looking at Me. They turned to slowly shuffle into the back room that was in front of them... I re-shelved my cable to purchase and left not happy. I do not like to be treated like an idiot, and then talked about while I am still right there.. fk sake I hate my favourite store's employees leaving me with Mixed and Hurt feelings. Why do staff do this, to customers that are being Polite.

Norm Morrison

Good price on ink

Aleria “Bunky” Bishop

Amazing computer and tech equipment

Gordon Harding

Quickly found my small item ($10) with the help of a sales person.

Capitan Cometa

COVID-19 return policy does not make sense. I tried to return a phone screen protector that I simply opened the box to check the size ( not removing it from the packaging). When I went to get a return for an exchange, they would not accept it due to COVID-19 because the box had been opened. It is very inconvenient. Buyer Beware.

joel smith

Great place to go for a high end pc or a family computer, knowledgeable staff and a good selection. My go to place in kingston for anything tech related

Anthony Boese

Friendly and knowledgeable staff. Surprisingly have a lot more than you would expect from your average computer store. Prices are very fair and selection is amazing. Whether it is computer components, home theatre or even studio equipment you should check them out first.

Robbie Pullman (Brushfyre)

Ive been a customer since I was young. Its pretty different now. Less helpful but needs more culpability. My çomputer stopped working and they wouldn't repair or replace it. It was lame but I love that stores selection. Fun computer till it died though so Thank you.

Kyle Smith

Went in to purchase a laptop only to be told that I had to wait for someone from a specific department to be free, 18 minutes later, the laptop is no longer in stock (despite the website saying there were 5 available). Employees are becoming less competent at this once great computer store.

10 Zman

Love this place. I always check out Canada Computers when there is one around. The place to go for knowledgeable staff and high end computer parts. The employees seem to really enjoy what they are doing. Once you have experienced this hidden gem, you will never want to go back to those other stores.

Cameron Wright

Helpful staff and good selection! Best shop for pc parts in Oshawa in my opinion. Bought many parts here and keep going back, definitely recommend.

David Love (Gramps)

Best electronics store in more than 100 kms.

James Binsted

The best place to check out of your building a PC or wanting a new laptop. They offer financing if your credit score is okay and have an income. Good service good stock and will order if out. Tv's there seem to be expensive. Best for laptops tablets and other hard to find tech.

Justin MacDonald

Everyone that works here is a delight to talk to. They are all so knowledgeable and are willing to take the time to explain things and help people when they need it.

Eli Selvam

Horrible experience the CX rep gave me the wrong advice went back to due a exchange the manager said he has to charge me a re stocking fee . I was like "buddy train your staff first" people will come for their competitive but won't come back after their refund policy

Alex Thompson

Could have more selection, friendly and helpful service.

Hunter Dee

Almost always the best prices for computer accessories and peripherals

Yang Liu

2080 ti vs 2080

Robert Saunders

I just love to go in and look at the newest tech while I'm purchasing products for my own business. For a small store there big on the newest products on the market as well as supplies for any device you may have.

Brod’ika

The employees are very intelligent about this field that they work in! Gasp! But in all seriousness, they are really good at what they do. They help in whatever you need, and don't try to sell you the most expensive product, but try to find the best deal for you. I like this place quite a fair bit.

Nathan Zhou

Their staff know what they are doing.

TayTZH

Cashier and me had a moment quoting Monty python which was allt of fun! Also a good selection and the prime place for pc parts and accessories!

Kyle B

I really like this store they always have what I want a amazing selection and the staff are the best and prices are amazing you will save money!

Geoffrey Wlotzka

Great place to buy parts people are nice and the pricing of items are like if not better then Amazon

spotexx

Awesome staff.. been going here for years. Very knowledgeable and friendly

Connor Wilson

Always a great place to buy anything you need

Lily MonsterMeat

Awesome staff, helpful, knowledgeable, and honest. Great store!

David McKinney

Great service and competitive prices

William lewis

Not a bad place to get computers, or parts. My personal experiences have been relatively good. I should preface this by saying I know what I want before I go in, and I'm knowledgeable about computers. I buy from websites online and, if you include shipping on parts they're fairly competitively priced.

James f Daye

They know there business. Every time I go to them I am surprised that the product is a lot cheaper than I expected.

Norman Musengimana

Great curb side service, thank you

Gil Elevazo

Great customer experience. They had quickly prepared and confirmed my item for purchase prior to me making a trip out of town to come and pick it up. Thank you CC&E Oshawa!

Ralph T.T. Yeung

Great and helpful staff, a great go-to for your computing needs. Price point is less competitive than some sources online, but their physical presence means you can more easily ask for help and/or hold the product in your hands.

Gelin H

Was helped immediately and staff was friendly

Boi

Went in for a ram upgrade with my computer in perfect working condition, get told it would take one hour to complete, told it would be done same day. Comes back next day (24hrs later), computer hasn’t even been started yet, comes back end of that day(3ish he’s later) still not done, running tests on the ram. 24hrs after second visit (48hrs after first), has to call to find out about computer they’ve had sitting around for a couple hours at least, is told hard drive is failing now after they attempted the upgrade, they then try to tell us that before anything was started the hard drive was failing.(if so why not tell us when we came it and they were running the tests?). Now I’ve spent $124.48 on the ram upgrade that won’t even happen now, and I’m being told that we’ll have to pay an extra $200 for the problem they created. NEVER go to this company for anything(especially this store) they’ll break you computer and blame you while talking down to you and making you seem like your worthless and know absolutely nothing when it comes to computers.

Life is not a dress rehearsal.

They give great technical advice.

Felix Bonnenfant

Could not recommend a better computer store. The store's stock has all your computer needs and more. Staff for years has been phenomenal. every member are very knowledgeable of the products they carry and are never forcing the most expensive item in your face. I knew nothing about building computers and with the help from pretty much each employee I was able to put together the perfect build I've been searching for. service department is just as helpful. honest, reliable and very capable when it comes to repairs. Return policy is very straight forward yet that wont stop them from going a little extra mile for what seems to be nothing more than providing genuine customer satisfaction, if you're honest with them and in reasonable limits. Overall great staff, amazing prices and my favorite place to shop.

Neil F

The staff have been helpful and the prices always seem to be very competitive, highly recommend for whatever computer parts you might want.

Amanda Sherwood

Great place for all of your computer and electronic needs. The staff are amazingly helpful and are always there to do their best to help solve whatever problem you may be facing. I've never had any problems finding what I'm looking for here

Mathieu Eustachy

Do not go to their repair store at any cost. Their staff is not welcoming, their customer service is more than poor. I had the worst repair store experience of my life there, I've been waiting for two months for my computer to NOT get repaired so I finally asked for reimbursement and chose another repair store. In addition their communication was poor, I had to call to have unclear updates about the situation. Please do not do the mistake I have done and choose another repair store.

David McMurray

In-store service good, selection of high performance stuffs could be better. Highly recommend you order online product directly through the store vs the website. Faster and less issue.

riley forrester-bird

Helped alot for someone that doesnt know alot about PCs. Helped me build a pc that did everything I needed it to

Chris Semchuk

Great staff always very helpful

Michael Gfroerer

Canada Computers Oshawa has the best service, selection and prices I have ever found anywhere. The time and effort taken by their employees, the person who answered the phone and Matt regarding a new power cable for an old laptop with specific needs, saved me lots of time and money. (Knowing that the wrong recharger won't recharge my computer battery and can damage it saved me a bundle.)

Moto Freak

They had "SOME" stock of nvidia cards that website said it had zero. Thanks for the 3090 ;)

Craig “ForbiddenSwordLive” Thompson

Excellent service and knowledge always.

Lindsay Nichol

Wilson is always so helpful and friendly!

Stewart byars

I never had a bad experience. Everyone there is extremely helpful and knowledgeable about everything they have in the store.

Gaming House25

Wonderful experience. Helped me pick stuff I needed at a reasonable price.

Mark Garrah

Friendly staff, great prices and huge selection

Calem Bendell

Very friendly staff and a surprisingly good selection of hardware! I honestly didn't think I'd buy any more PC equipment from a store, but these guys were ready to go for Ryzen 2 and I got everything else I needed too.

Xanothos “folf fluff” Tengetsu

Canada computers Oshawa is one of the best computer stores in town, everything is well organized and the staff are super helpful and well informed

TopKekalicious

Good computer store. It has just about everything you need or could want. And what they don't have just order from their online store. Products aren't overly priced and staff are friendly. Favourite guy talks like an old adventurer "On a mighty quest are we?", "Live long and prosper" etc. Sorry I don't know your name by now considering how many times I've been there.

Nishil Kuriakose

Great place to purchase computers and peripherals. Behavior of the staff was very good. I recommend that you can use the shop for buying laptops, desktops, headphones,...

lil Starwalker

Great staff and awesome sales

Mecha Shark

Easy transactions good staff good inventory selections

Matthew Burwell

Excellent service, reasonable prices

Dennis Robertson

Prompt, friendly, knowledgeable, courteous, helpful staff. Wide variety of inventory with something for everyone. Whatever part you're looking for, they probably have it in stock and if not, can probably get it quickly.

Caitlin Thomson

Always good advice and products

Edward Allan

Excellent customer service. Helpful advice. Patient with noobs(me). Ready to explain. Good prices. Quick testing of systems for free.

Jay Anstey

Great service, great selection and awesome prices. Would recommend.

K.D. McLean

I'm just about to head there again for the second time this week to spend some serious money. This will be the second system purchased there. The experience of the sales staff, the friendliness are better than any of the big box stores because it's genuine. Why is it that the same people have been working there for the five years I've been going? I HATE the wait times too, I'll grant you that. The woman at the cash is very slow. On the other hand, the people that work with the customers more than make up for it. They really should try to figure out a better way of processing payments etc- this is the 21 century after all. CC is my first and second choice for hardware and supplies. Only then will I venture to a big box store. It's too bad that Google allows drive by reviews. If you have a complaint you should at least have the guts to sign your name.

Candace Dillon

Great place...sometimes good deals sometimes not...and don't forget to leave your bag at the front since they're on your like a hawk

Samuel Adams

Bought a motherboard for my PC from here. When I purchased I also purchased their extended warranty, which they said that if there was any issue I could bring it back and they'd exchange it for the same product. A year later my PC is having some issues that I narrow down to being an issue with the motherboard (every other part worked perfectly in my brother's PC.). I take the motherboard back, and the manager claims that was never their policy and that they would send it to the manufacturer to have it repaired instead. Annoying, but it was my best option. I get a call a week later saying they've completed their testing and that there is no issue and it won't be sent to the manufacturer. Great! I take out my temporary motherboard I had borrowed and put mine back in...still broken. It probably sat on their shelf for a week and then they gave it back.

Greer Gagnon

Love this store.

Spaceman Dan

Amazing experience! Will be back for sure!!!

Dan Mac

Thanks Mike! You turned a negative experience somewhere else into a good one. Had you not stepped in, this build would not have proceeded! See you soon.

Paul Hicks

Great service from knowledgeable staff.

Donna Flewell

I purchased a good ASUS laptop from this location but they never mentioned they don’t do any laptop repairs at this location and I was referred to the Whitby location which also doesn’t do repairs and then sent to Markham headquarters. Beware this company does not provide service locally. I am now waiting one month for a reply after paying a $ 56.49 diagnostic fee and we know what needs repaired. Do not recommend neighborhood friends. Buyer beware.

Chris Zimny

Clean store with good prices and help

Jonny Sparta (JonnySparta)

Great computer store and great staff. The knowledge and support they add to the build process is why I go there instead of shopping online and they just proved it right again. My 3070 had a manufacturer defect but instead of a disappointing RMA process I've got a new card already installed and they were genuinely happy to make sure I was satisfied with my purchase. Don't ever get a computer from Best Buy :)

Elizabeth Whenham

The staff working this morning were kind and very helpful. I found what I was looking for, and I'm not mad at the prices. I'll go back for sure!

Corey Kirkland

Great selection of Computers, Accessories and anything else to do with electronics you can think of. Great prices and friendly and knowledgeable staff to answer any questions you might have. I'd give 6 ???? if I could. Lol

Glenn Griffiths

Generally have everything I need in stock, great staff

Kai Splinter

Canada computers has become a staple in my life, since I built my computer back in 2008, and still going on strong. I couldn't be ANY happier that Canada computers is now very, very close to home, this location never seems to fail me with all of my computer needs, anything and everything from just picking up a simple cord, to picking out something new for my home setup, this store always aims to please. the staff are super friendly, this location always has stock

B8CON8TOR

I commonly build my own pc's and get my parts from Canada Computers, I built two computers on the same weekend, both an AMD and an Intel Build, My AMD was flawless with not issue, my INTEL I had a few warning codes, I tried for about a week trying to diag the problem. I thought there was something I might have done wrong. I dropped it off for the Oshawa service department to look at it. They spent a lot time but figured it out. There was a problem with the cables from the case. They were fast and kept me up to date on the what was going on, I would like to Thank Dan for all the hard work.

Shadose94

I have been going to Canada Computers for years, and rarely have a bad experience there. Their employees know their stuff about anything technology. They can help fix your computer, or give you information about anything tech. Prices are usually pretty good, especially during sales. You will not regret coming here !

Theo Graham

Quick call to order an item. Placed my order. It was in stock, speedy transaction. Pleased.

Chris McEwen

The staff here are friendly and knowledgeable and you won't a better selection or better prices on Computer Parts or Electronics in Kingston! They also offer tech services and can order in parts for almost anything!

DIYREEFER'S PARADISE

Very clean store well presented staff. I called them up before hand to make sure they have my rca to HDMI connector. Knowledgeable staff A+ customer service.

William Handrigan

Excellent store. Very knowledgeable staff. Very wide selection of products. If they don't carry something you need, chances are they can bring it in.

420gotbounce casting

Best service n gear in 25 years they been the best

Gadget Guru

I've been going to their store for over 10 years. Hands down the best place to shop electronics and talk tech. Many familiar faces. They will treat you like family here.

Justin Smith

there's some great employees which is why I'm not giving a one-star review, and hot sauce to them for their excellent service. However there's always been some bad apples here, even in management which stopped me from getting hired back when I was graduating college for computers. I've contacted the company via email to have my 3 rewards accounts combinedjust to get no response. Today I had very poor service from one staff member and excellent service from another. The poor service was a fellowwho said something about having to dig something out for me when it was behind glass and I had been waiting for 5 minutes and it would only take a second to grab. So he served the guy behind me who he was helping in the back but he didn't get the guy's attention and they just stood there for about 30 seconds before the excellent Savage served me

Mark Mina

Prices aren't the greatest but stock is great, and staff are knowledgeable and friendly.

Tytan McBride

Staff is friendly and greets you quickly to see if you need any help.

Z M

Good products. Good customer services

Terry P. G.

Staff were knowledgeable and were not afraid to answer honest questions at this location. Better stocked shelves than the Whitby location.

Christopher Trejbal

Great spot for everything computers, parts and accessories. The staff are very knowledgeable, and if you need something returned it takes seconds. …

TheAngryCanuck

I’d like to thank Chris (Manager) for the help in getting a MotherBoard for my new build. Even during these tough times he went above and beyond to ensure I get my MotherBoard. Sending one all the way from Kingston to Barrie. 10/10 this guy needs a raise!! Thank you Chris I look forward to the MB

Jayli Foshay

My second home. Most of the staff are very friendly and even remember you! Oshawa location is much better than the new Whitby location which is inconvenient to get to.

Willy Howells

I went into the Oshawa location and was looking into getting a new graphics card for my computer. I know little about computers but did do a little looking online. As soon I got into the store I was greeted and asked if I needed a hand. The sales associate then brought me over to the graphics card to talk to a gentleman by the name of Mike. Mike is super knowledgeable and extremely nice. When I got there he was helping another customer and he greeted me right away and said he would be with me in a minute. After finishing up with his customer he help me pick out my new card. I asked a ton of questions witch he answered all my questions with confidence! I’m honestly amazed with the service I received from the employees. I’d definitely recommend talking with Mike if you looking for any computer stuff. He even recommended what I should do next to help improve my PC. Thank you Mike

HiddenGhost121

Great service. Very helpful finding and suggesting different products. Knowing nothing really they were a great help

Karl Liebknecht

Great service. Great products. Very friendly staff.

Selvin Sanderson

I've visited this Canada Computers many times and everyone is helpful, honest and kind. Mike has helped me several times and I never felt rushed, he's knowledgeable and easy to understand when explaining his solution to your problem. Very few businesses take the time nowadays to help with a smile on their face, it's refreshing to see. Thank you

Paul Burkart

Store is in Canada and Sells Computers. 10/10 would shop again.

Jack Davis

I bought a new tablet which is very easy to use and I use it daily.

Scott Roberts

I went here to build my first gaming PC. I bought most of my parts here. Hudson asked me as soon as I walked in if I needed help. I told him I wanted to build a gaming PC, and he walked me through everything, and gave me great advice on what to buy, and what to stay away from. A+++ experience here.

Hilary Wollis

Convenient location staff are always helpful, they have all the gaming gear my guys want over a range of prices. Can get very busy.

David Bakker

I had an excellent service repair experience with these folks, and for a good price considering the amount of time they spent on it. I've also bought a few products from them based off of recommendations I received in store from staff, from headphones to cabling, and they gave me good advice on which products would fulfill my needs without upselling me. I will happily return in the future.

Jacquelyn LaRonde

Good selection of keyboards and mice - and staff was very helpful! Love my Redragon Mitra

They Call me Dirty Dave

It's the best place to get good deals and good advice about what will fit your needs.

Robbie Edwards

Dear Canada Computers Kingston, I just want to give you my money for some small piece of electronics. I don't want to wait 30 minutes for someone to retrieve a USB stick for me from behind the counter then have to try and make it past the dungeon master manning the cash who continuously appears to be processing the most complicated return ever. *Dropped in a second time mid-day. Service was good

Paul Webster

The best place to buy technology in Kingston. Good value and selection.

spiderweb

Excellent computer store. Way better than Best buy. And they actually know what they are talking about

Jeremy Fraser

Shot of the MAVIC Air 2 about 2000M distance from remote. I love Canada Computers. Staff is expertly knowledgeable. There is always someone on stall that has an answer, and there isn’t EVER anyone ignorant enough to give a bs answer…. I’ve tried to mess them up ???????????????????? They know what’s up. Solid sales. Exceptionally friendly management with Leniency providing you demonstrate your professional knowledge. I will always keep coming back to Canada Computers because they make me feel good About my purchases and back me with info I may not have known. And if I do? Confirms what I know real-time. You guys are All PROS Keep up the amazing work guys. Thanks for your business.

Meghan Land

Most of the staff are knowledgable and helpful. The Computer parts are reasonably priced, and they have a lot of stock. Unfortunately, most of Princess and Barrie Streets are ripped up and the sewer systems are being replaced, so parking and actually accessing the store is a nightmare and a headache.

Ron J Roy

Great product selection, knowledgeable staff.

Honorio Galego

This store is great for the selection and pricing. Great deals on weekends too.

Dave Riegert

The staff here are friendly and knowledgeable. I came in with a list of desktop components that I had researched and the individual who helped me suggested some changes based on price and performance. I almost always come here for my computer related needs.

Buck Lawson

This is a great place to locate a wide variety of electronic items. The staff is extremely helpful and friendly. I highly recommend this place

Chris Mix supervisor

Good selection good prices helpful staff

Savage Studios

I love this computer store so much. Maybe one time when I have a lot of cash on me I will go there and pick up a few computer parts for my prebuilt. I would also highly recommend going here if your having troubles with ur PC. I’ve been also thinking about working but don’t know what positions are they hiring.

SkillScopes

honestly pretty upset.. bought a 2080ti on low graphics i run 130-140 fps... they told me everything is running fine... its clearly not they said i cannot get another one due to the coronavirus return policy.. :D

Lynn Tattersall

Best in town. Wouldn’t go anywhere else.

Scott Howells

This Canada Computers location for the last 10 years has been my go to place for computer questions and supplies in Kingston. Their staff has been knowledgeable and helpful since I have frequented here. Their prices are also better/on par with most of their competitors.

Dustin Thorley

The staff are always helpful and clearly know their products. Prices are generally better than anywhere else in town. Oh, and they have a huge home theatre room that I never knew about until last time I was in there. They have a VR demo that you can check out if you book in advance.

Lesley Rebelo

I've built 2 PC's and have purchased numerous other items from here and have never been disappointed. Staff are very knowledgeable and honest about computer parts that I am not to familiar with.

Garry Allen

Friendly, knowledgeable staff and good prices

Travis Snider

Always enjoy visit to Canada computers

Paul Mitchell

Fully open and fully staffed. Had everything I needed in stock. Fast and friendly service.

Caleb Armstrong

Love how much selection they have for a relatively small city location. Starting to see some of me lesser known brands popping up which is always a huge plus. Staff are always friendly and helpful. It's my go to place when I need new parts or have a little extra spending money.

Ed Bradshaw

Great staff very knowledgeable and good prices

Pandah

Very nice staff, they have a lot of knowledge and overall would be my #1 go to place when it comes to buying anything revolving pcs

Nicole Giberson

We purchased a monitor from them over 3 weeks ago, took it home and it was defective it had an internal crack, packed it right up and took it back for an exchange. Instead of swapping it they said it would take 1 to 2 weeks and they were gonna have to send it to the manufacturer. My husband was the one that too it back, this was a mistake apparently since later the store manager said we should have just dealt with the manufacturer ourselves. Also the manager is blaming COVID. If there is something that we can count on in these times during them pandemic is our shipping companies have really stepped up and been amazing, even the regular post hasn’t been to bad. It’s been 3 weeks now and the store and their home office is also saying it can take 8 to 12 weeks. At this point they don’t even know where the monitor is. Their attitude and customer service is one of the worst if ever seen. They claim they are in this RMA claim and have to wait. They need to honour what their receipt says and exchange it, at this point out of spite there is no one going the extra mile to make things right.

Kindar Conrath

Wonderful store, great selection of computer equipment. Employees are always helpful and knowledgeable.

Peggy M. Seville

Just a word of caution if you are ordering online then picking up your order in the store... I received the order pickup notification at 5:49pm on a Thursday. The notification said I had two days to pick up my items. I planned to pick up my order on Saturday. Friday at 7:49pm, I received a notification saying that my order wasn't picked up on time and it was cancelled. I went into the store on Saturday at 2pm (as planned) to find out why it was cancelled after only 1 day. They told me that two days means the day the notification comes out and the next day only. That's strange, last time I checked 2 days = 48 hours which should have been 5:49pm on Saturday. Must be the new math. They were not going to honour my order or the sale price which ended Thursday. To their credit, one of their employees was able to void the cancellation. My recommendation, don't order anything online for pickup in the store unless you can go the very next day.

Kris

Smaller store compaired to some but a great set of staff and they are super helpful. I drove over an hour to pick up my order from them.

Adam Parsons

No more returns if unhappy ???? 2 weeks if broken or unopened . Easier returns was one of the only reasons I shopped here over Amazon. Seems silly to give up a major competitive advantage.

Jonathan Mwinda

All the latest electronic you can get!

Merkley TheCanadian

Good staff that work here. Always willing to help you find what you need and make recommendations. They have just about every cable and adapter known to mankind. Manage to pick up some good USB thumb drives at a ridiculous price, always fun to go and look around just to see what they have.

Taylor Szabo

There service is great and their staff know what they are talking about. If I need tech recommendations, I'd go here before other tech competitors if I didn't know what brand I wanted to buy. They are also really good at repairing computers, though if you are looking for a repair you will have to wait a while or pay a hefty express fee.

Sandra Finlayson

What a great experience!! The manager helped us out and Joe cashed us out and signed us up for the rewards program!! Both were incredibly helpful. Joe was absolutely awesome!! Best customer service we have experienced in quite awhile! Keep up the great work guys!!! We will definitely be back for ALL of our computer related needs!!! ????????????????????????

Matt Day

Great staff and generally have what I need. Been hit like everyone else by the shortages but are willing to do what they can to help.

Canzara

Great prices. Too bad about the customer service. They are OK till there is a problem then you might as well be dealing with drug dealers. Unfortunately not many choices here. Update: I have had to return a couple of things in the last couple of months to Canada Computers and found it to be absolutely painless which was an utter shock to me but clearly they return policies have changed and I felt it only right to update my review to reflect this

paul snyder

Very helpful well informed staff. Much less on the floor stock at lower prices than previously experienced. Zero tablets displayed effects shopping experience.

L B

good service representation the turn around for a repair can be a bit slow at times. I can say they try there best to please

HaritH

I was looking for a Wifi extender. I found one on sale for $23. The website suggested a 2 years protection plan for $3.9, I said I might get that. This store is 2 mints of driving from where I live. I went there and bought the extender and got the protection plan. When I went home I saw on the box that there is a 2 years warranty on the device. I thought I don't need the protection plan since I have the warranty. I was going to the same plaza the next day for shopping so I took the extender and went to the store to return the plan. I had to speak to the manager for that. When He saw it he said, it's only $3.9, I said I know but I don't need it, he said I wouldn't leave the house for that, I said I live around the corner and I always come to this plaza. His comments were unnecessary, when I pay $3.9 for something worth $23, it means I paid 17% extra, and if it's not worth it, why don't you offer it for free?!. I didn't need it, so I don't care about how I would pay for it because it's worthless. It's like someone offering you a big bag of garbage for just $1, the answer is NO despite the low price because it's garbage!!!

PoiSINNEDsoul

Excellent and knowledgeable staff.

Nigel Santlal

Great friendly and helpful staff, I go there for all my computer needs.

Raaichu

Need a computer? Great place to start. Need a toaster, rice cooker, mini fridge? They got that too. Staff is awesome as well, and hilarious.

Taylor Fairs

I mean wow is all i can say. Wont be returning. How can you run a successful business when your cashiers is constantly flirting with the staff. When i come to pay for merchandise I dont want to hear your employees hitting on eachother like its high school. I frequently shop at the whitby location and let me tell you the world of difference. You walk and are greeted with a smile and asked if you need a hand. Here in oshawa, you have to wait until the female is done flirting with the male employees for them to even acknowledge you. You have questions? Better wait. Need help ? Better wait. My advice is , stay away from the oshawa location and go to whitby!

Michael Rankin

Educated and enthusiastic staff, more selection theb you could ask for, and if they don't have it they can get it. Highly recommend for computer and tech parts and service.

Wayne Hiebert

Customers are treated as potential thieves (even 69 year old ones) .... walked through the door with a camera around my neck and a small camera bag over my shoulder. A salesperson asked if he could help. As I was price shopping for inks for my printer we discussed price and whether or not the house brand of inks was suitable. Mentioned that I had already bought some inks but that I might consider the house brand next time. I then started to check out the rest of the store when he told me I would have to leave my bag behind the counter if I was going to look around. The first time any retailer in Canada has ever asked me to leave my bag at the counter. If a retailer is going to treat me like a potential thief they can live without my business.

Freeride Forever

0 stars. Sales guy in 2016 lied about my phone to avoid price matching by $10. Then a PC case was ordered based off of a mistake on their site & they required me to pay the shipping to send back. No 3rd strikes for you CC, I'm done with you now. You're not the only game in town anymore & far from the best.

Ben Pham

Friendly and quick service when it comes to curbside pick-up. Remember to text the right phone number that's showing at their door and not the text that has your phone#. Learned my lesson.

Bill He

Went to get a tray that could fit my SSD drive and some additional cables. The price was reasonable. Wilson helped me with all this and not only he offered me valuable advice but also installed the drive for me. I really appreciated the experience.

Aidan Sheridan

Friendly staff and a great selection. My go-to shop for tech whenever I'm in the area.

Alien Is GOD

Friendly staff and great prices

Stephen Ambury

Great store. Lots of selection and parts. Very knowledgeable staff and helpful.

3 Cheese

Good place. It was a little busy but the staff were very helpful and the store offered a good amount of electronic items. I went their to get a Asus laptop for school and it was a fair price.

Miguel Edison Santos

Great folks with knowledge and advice on most computer needs, willing to dig information that would help with answering questions they can't immediately answer

Aidan McKinstry

Built my entire PC with parts bought from here. The staff knew what they were talking about, and when they didn’t fully know, they admitted it and gave me their best advice. 10/10 service, friendly and knowledgeable

Cory Tucker

Shady business and fraudulent!!!!! I tried to bring back a CPU cooler that didn't come with all parts to only be told it was already returned. As everyone knows that you get a receipt when you return something and it's marked as returned. So I showed them the original recept and said there was no record of it being returned on original receipt and told them it must be a mistake. Unfortunately they still didn't repair or replace the missing part and told me I'm out of luck. I assume that they are returning items and pocketing the cash as a result of this I can't bring back a useless CPU cooler they sold me. I am reporting this to the IRS as this is fraud!!, I didn't return the item and when tried to they told me that I already did!!!!!!!!! I have added a photo of the original receipt to show it wasn't returned and is not marked as it was returned as all business are required to do.

Sondley Forestan

Build my first PC thanks to the helpful staff here. It was extremely stressful finding the right components on my own however Mikey and Sean went above and beyond to insure that my build goes well. They continue to provide exceptional …

-PUPPET DRAGON-

Get what you need to make your PC

Scott L

Helpful, knowledgeable staff. The item I ordered was apparently the wrong form factor and the gent there helped me find the correct replacement

David Fawcett

I get almost all my PC and networking stuff here. Got a few phones too over the years. The pandemic made things a bit messy. Online orders are fine. The other day I was in the area and needed a new router as mine died. They have posted outside their door 2 numbers. One to text your order#and they will let you pay for it. The other is to call in to place an order by phone. After a while they picked up and refused to let me order by phone. Rona will do it. Don't know why they won't. I ordered what I needed online elsewhere as I would not be in the area for some time. :/

Steve “THE MOVER” Mover

good prices. knowledgeable staff. If you need computer parts this is the place to go. Prices almost as good as ebay but you get them now

eric felleiter

It's the place !

Ryan Wade

The guys at Canada computers are the best! I bought an out-of-the box system from them. For reasons unknown it turned out to be a bit of a lemon. The original suggestion from the team at Canada Computers was to bring it in for diagnostics and repair, but after explaining to them that I use it for work (despite being a gaming machine on paper) they decided an exchange would work. The service guys took a look at the old one quickly and replaced it. They were super friendly and great to deal with. Everything works amazing now. I will forever be a customer!

Michael Co

Kingston Canada Computer & Electronics doesn't have much to offer, not like in Toronto. I know Kingston is small city, but when they advertise on their add, they should have in their inventory at least 4 or more, but by the time you went there, either out of stock or they or they asked you to go online to order. Also I know that sometimes it happened in Toronto too, that's why I give them a two star rating. My theory is that, search online for the one that you wants, and shop all where's they available, and then shop online, and pay their shipping costs instead of going there, and put out their stories about they just sold the last one or their BS. That's my opinion, you don't need to follow. For my opinion is "No Worries, Relax, & be Happy"...

SJ GF

Busy, busy, busy This location is turning into one of my favourite stops when looking for computer related stuff. The staff is knowledgeable, friendly and always willing to take the time to talk to you. As with every retailer at this time, stock is an issue and it never ceases to amaze me that the cable I want is the one sold out. Nonetheless, it's a comfortable location for sourcing your computer related components from desktops through to tablets.

Rosemary Robinson

Great service and prices. Excellent staff. Thank you for your knowledge and assistance

Crystal Wood

Always fast and efficient with friendly staff

S Murr

Usually I do not have an issue with this location. But recently I was profiled and followed around the store like a criminal. I've spent thousands of dollars here and they can try and cover it up by sayin they were being helpful but it was so obnoxiously obvious that they assumed I was a thief. Horrible.

Stuie Rowe

Amazing parts selection and they can get you a GPU even in the shortage

Mahdi K

The associates at Canada Computers are extremely intelligent, demonstrate exceptional knowledge of tech, and seem to have an extraordinary amount of soft skills. In particular, James and Shane at the repair centre go the extra length to make you feel comfortable and relaxed about whatever you're stressing out about (in my case, my laptop). Seriously, above and beyond service.

Chris

They have a good selection of computer parts that are hard or impossible to find locally. Staff are all knowledgeable and friendly

Robert Reid

Really happy with the computer that they (Shane) built me. Although they said it'd be 3-5days they had it ready the next day! Game on!

Brendan Montgomery

Friendly Service. Very Knowledgeable. Good selection of products. Were able to custom order a part I needed which saved me paying shipping by ordering from an online store. Student discount is nice.

Jonathan Putt

Great customer service. I brought my pc in and had Big Mike take a look at a few issues for me and things couldn’t have went better. Would 100% recommend for parts and service.

JonGuy008

Solid store, typically has all I need and the prices are competitive.

patrick struthers

great service. very friendly

Colin Carter

So helpful!

Dan Bradley

Staff know their stuff, and good prices.

TaGoR 16

Online order was picked quickly, pickup was hassle free!

Craig Kennedy

I have always been able to find what I need here. The staff are knowledgeable, helpful and friendly. Canada Computers has been exactly like this for as long as I can remember.

JAMI Brown

We used to love this store. Have boughten quite a few items there over the years. Well we went there yesterday, looking for a gaming mouse for our son. They had all the back taped off... weird.. so we ask... the staff members tell us its closed and he can bring us a few to look at... my partner asked what had changed in the last 2 weeks as he was just able to go back there then. The staff member told us it wasn't because of covid it was they were short staffed... literally was at least 3 staff at the front and my partner and I were the only customers... You lost our buisness over this excuse and will make sure others hear about this as well. Not a way to treat loyal customers... makes us feel like thieves or something... never had any issues there until then. Best buy got our buisness that day.

Madison Flaglor

Absolutely awful! Paid $2500 for a pre-built computer. After about 20 days it started to shut down while playing GTA. Called to see what can be done about them SELLING me a PRE BUILT computer with a power supply that can't keep up with it's specs and told me that I need to pay MORE money just to get it looked at. Went to the manager and he was EXTREAMLY disrespectful. I am extreamly upset that I spent this much money on a piece of junk, only for the manager to say "I don't care." Mike or whatever his name is SHOULD NOT be in that position and needs to be fired asap. If I could give zero stars, I would! Terrible. DO NOT GO TO THIS STORE!!!

Warren Young

Excellent service. Was looking for a not-so-common item and the staff member promptly hunted it down for me in a bin in storage!

Mike Shurtliffe

Updating my original review We have had many further issues with this location due to stock and missing orders. As well they did not notify us on multiple occasions that our items had arrived. When confronted about this as we required to purchase items elsewhere the store manager Dave told us we "had a pattern of being unreliable when it comes to pickups" We informed him that if we were actually notified that the items had arrived we could pick them up. Here's the kicker we have done business with this location over 10 years and have spent over $1,000,000 with them during this time. In reaction to this Canada Computers Head Office Corporate Dept has recommended that we do not order from Kingston location as this is not the first complaint they have received. Since then we have actually increased our orders with them , where previously we had used our other suppliers and are much happier. This review is a 1/5 for the Kingston Store itself as for the Corporate Dept I have had excellent service since and no issues with orders.

Jason Gee

The service department needs to work on their condescending attitude. Not just to me but the gentleman in front of me too. The cashier was really nice. But from now on will go to the Newmarket store.

Ryan Brough

Reliable and very informed about computers, they offer great warranty and selection. Will always buy from here!

CC C

I bought three computers here and a year later all three have died. No more Canada Computer for me.

Dimitri Miles

This Review is for the Oshawa, ON location. Currently, Canada Computer's return policy does not allow returns of opened products. It is understandable that they have changed they're return policy in response to the COVID situation. However, the fact that I paid full price expecting a new product ($70 cooler master fan) the company gave me an opened box without informing me; thus, immediately voiding the return policy is unacceptable and bad practice. I called the store and they refused to exchange the product and insisted I prove it's defective in order for an exchange. Additionally, the box was missing all its paperwork (i.e. product information and user manual) proving that it was tampered with. TLDR: Paid full price for new CPU cooling but received an open box that I cannot exchange. The employees were nice but their policies suck tho.

brenden currie

Great customer service and staff! Mike was extremely helpful in every process of making a great computer setup from picking out parts to picking out a monitor. Great experience!

Odin TheMal

Super helpful, super knowledgeable. I went in to get something in particular and didn't want to spend alot. He suggested a refurbished item that cut my costs tremendously and I still have 15 days if I'm not happy and a 1 year warranty.

James Smith

The guys in service helped me on the spot and at a great price. Definitely going back for any computer needs again. Keep up the great work!

Mitchell

Being a bit of a tech geek myself, I love the option of walking into a computer store and actually taking a look at the physical products that I might want to buy. This is especially true when it comes to TVs and Computer Monitors. Location: Nice and central, downtown. 5/5 Service: I've been there a few times, and the service has been anywhere between good to great. Staff is knowledgeable and friendly. 5/5 Prices: The prices usually compete with the likes of Amazon. The only thing I don't like is the fact that their "deals" are usually not very good and are usually the same prices you'd find online (80% of the time, sometimes you can get ACTUAL deals there, though) 4/5 Selection: Being a relatively small store, the selection isn't gargantuan, but that is to be expected. The layout of the store is pretty well thought out, so they can pack in a good bit of stuff.. If it's tech related, odds are they have it, or can have it shipped in for you. 4/5

Brendan Fitzgerald

Always helpful staff. Prices are good. I will only get my computer stuff here.

Chris Smith

Good selection. Knowledgeable, helpful staff.

Adam Johnston

Good selection and good service. The kind of friendly and knowledgeable staff I have come to expect from CC.

DON Sherwood

It seems like they have just about everything to do with computers. All of the staff that I have dealt with are very knowledgeable and seem to want to sell you what you need rather than what makes them the most money. I will be back.

Arnie Greenberg

Fantastic service and pricing. I needed an outdated part for a fan to keep an old pc running and they were able to make it happen. Will be back when I upgrade to a new machine for sure!!!!

Jaron Graveley

Great store, great staff. John guided me with putting together my first PC build and patiently answered any questions I had. There is a good selection of products and price matching is available - perfect for getting all (or almost all) components in one spot!

Jeff Ross

Really disappointed in the changes to their rewards program. After saving for years they are pretty much worthless with the new 25 dollar limit. Unfortunately another business that I'll give up on and use amazon instead.

saihej gill

terrible place to order from. i made a online order for a 3070 and they canceled it 1 day after. they said someone shouldve called me saying i only have 1 day to pick it up, i never got a phone call saying this. on the text message and email it said i had 2 days to pick it up. they have to care for us customers

Lynda

Friendly staff. Smells funky, but they seem to know their stuff.

angela green

Very friendly and very competitive prices. Definitely the go to place

Lisa Cretney

Amazing customer service! Sean & Mike were extremely helpful, providing friendly service and resolved my issue within just a couple minutes! Even walked away with a free part. Highly recommend!

J F

Was great! they held a video card for me as I live further away (2hours away). Nice store with lots of electronics and staff were friendly too.

Paul Krznaric

Great helpful customer service at great prices. Better than any online retailer by far.

Sean MacMunn

Polite. Patient. Non pushy computer experts. Whom will let ya shop and not push anything on ya.

Sherif

Aaron is one of the best PC experts in Canada. When you talk to him and ask him for advice, he treats you with a lot of care as if he's buying something for himself, he gets in your own shoes and looks at what's best for you. "Selling" is secondary to him, he cares a lot about his customers. I fell in love with Canada Computers because of his ardent dedication and his friendliness. Thanks Aaron! Peace be upon youl

David Fair

The employees here are a very good to deal with and talk to about electronic products. Good pricing on most of the items here as well.

Jacob Shepherd

A great place to go if you need an experts advice. Very knowledgeable and friendly staff.

Jaime Sadler

Best place in Kingston for computer hardware. The staff are very knowledgeable and courteous. Been a loyal customer for as long as I can remember.

Benjamin Thomas Chupa

I've been here a few times and have had good experiences but this evening I tried looking to getting a SD card but the person that was working seemed to no have any knowledge and didn't care to find someone to help me. So I didn't bother buying one. Hope this is not a new thing for this store as I would like to come back.

Kelly Searson

Always a great place. Thanks guys for being so helpful.

Mike Thom

Great staff and experience. Customers are a little bit much sometimes though.

Jay Black

Great deals on lots of items, stuff that is hard to find elsewhere, good customer service, like any business though, if you want detailed help try to go during non-busy hours. I've been shopping at Canada Computers for years starting in Toronto, and have always been delighted by their deals they have to offer

Jesse Fu

Friendly staff, great sales, not no GPUs ????

Anthony Cogliano

Really helpful staff in the Oshawa and Whitby locations. They will take the time to chat with you about the best solutions. Pricing is exceptionally good.

Paul Plante

Staff was helpful, and made pertinent suggestions. They do not allow book bags, but will let you shop from the front counter if you prefer not to surrender your bags.

David Johnson

This place is highly recommended by those who know but they still don't have everything.

Jerry & Patti Boutilier

Good prices but terrible service and advice. Know what you're buying before you go in. At least when you ask a legitimate service question you'll get a smug eyeroll for free!

Bob McKenzie

Purchased new Laptop. Good people to deal with and good prices.

Simon Pollard

I paid 120 dollars for a fan replacement and the fan stopped working within a month... It was also ramping up and down all the time for no reason. They tell me this is my computer but it's never done this before... I had fully reset the computer and have no trust in their repair process.

Peter

It's a Canada Computer Store what can I say. Nice selection of everything computer or electronic related. Good prices, staff is friendly and knowledgeable.

Collin McQueen

Easily my favorite store in downtown Kingston, nice staff, clean, and organized. The staff was knowledgeable, and easy to talk to

Christopher L

As always super helpful, ultra friendly and kind! ????????????

Dappa Kappa

* This review is specific to online ordering. You may have a different experience when interacting directly in store. I ordered a graphics card online during a Black Friday sale. At the time of ordering, the product was available both in-store and online (according to their own website). The order was cancelled a WEEK AND HALF later under the pretense of it being a limited availability sale; this information was not posted on the product's description page. To make matters worse, because it took a week and a half for them to cancel the order, I was unable to take advantage of other sales available online. If I had been informed in a reasonable amount of time that the order would not be fulfilled, I wouldn't have cared nearly as much. To make matters worse, the money wasn't refunded automatically at the time of the cancellation, and required me to phone two separate telephone numbers, three times in all. All three times I was unable to reach anyone; one busy, and two times the phone rang 15-20 times without anyone picking up. I was finally able to get a refund almost three weeks later. Suffice to say, I will no longer attempt to order anything online with this company again.

Apollo

Great store, I used to come to visit just to ponder around and see some parts for my pc in person and it helped a lot, their display computers really helped me make my final decision and the employees were super kind and helpful 10/10 recommend

Bill B

Extremely knowledgeable, courteous... Not pushy at all. Great experience every time.

Kayla Andrews

Very disappointed in their customer service. On black friday, I told the associate I ordered half the parts for my pc on their official website and I was here for the parts I couldnt get online and he kept insisting that thatwas a mistake. He claimed that I wouldnt get them for months and I should cancel the order and buy through the store. 3 days later it was apparently he was lying since the parts came in assumably for some kind of commission.

Sean Murphy

Always have what I'm looking for and the customer service and knowledge of the employees is always amazing

Natalie Evans

The staff at the Oshawa location are very knowledgeable and amazing staff, every time I go in they always ask if I need help or to help me find what I'm looking for faster. Recently there was an issue that I reported to corporate, they were trying to force me to buy warranty for the 3070 and it's the only way they would sell it to me. I made a complaint to corporate about this issue where I promptly received a call from Mike at Oshawa to remedy the situation. He explained what happened and that what the employee said was not right and not what was happening at all. After chatting with him, it was a miscommunication as he told them to upsell warranty, not sell the GPU with only warranty. I am very happy with the outcome and the answers I received. I highly recommend this store as they care a lot about keeping their customers happy.

L D

The staff are excellent. I bought my nww laptop thru Mike and Kaitlyn. They indicated some sales that were on, they answered all my questions, were professional, thorough and made the experience comfortable. I have dealt with the staff at the Townline and King Plaza location before for my old laptop and always been helpful and knowledgeable. If they are in any doubt, they double check with fellow staff. They have everything you need regarding computers and electronics. ???????????????? 10 out of 10.

Notsure ofmyname

Extremely knowledgeable staff and efficient online ordering. Always ahead of schedule for arrival of product! Used service once for a software based issue and they went above and beyond. Recommend this store over any other shop in town

Boss

Great service and very friendly staff. Definitely the best Canada Computers of the bunch. Keep up the great work. ????

Chuck Norris

Im absolutely amazed at their customer service. Theyre very knowledgeable and easy to approach. Most importantly they seem to really enjoy helping you. Sean personally took the time to help me out and fininsh my desktop build while they were busy. He then went above and beyond that and also installed all my drivers and windows so it would be ready to go. I dont think i could be happier with the experience i was given at this location. The other locations around the area cant compare, not even close.

Gn22 Pb

Knowledgeable and helpful staff, really great selection, usually the best price too, and a Kingston original!

pupo1313

Never ever going back! In fact telling everyone I know if they ever go there I’ll never talk to them again. Horrible experience. Went in to get a computer for my 10 year old to do his homework on and play Mine Craft for X-mas. Spoke with an employee who advised he thought the laptop we selected would work but we could take it home and load Mine Craft on it and see if it worked and if it didn’t we could return in 14 days FULL REFUND. I sent a picture of the specs on the outside of the box (using my phone) to a friend who knows more than me and he said “don’t even try, it’s not the computer you want and would not suffice” . Box never opened, nothing taken out of any rappers or bags, not a single finger print on the computer; in other words walked back in the way I walked out. Go to refund… 5% fee. They said it was clearly stated in their return policy which they provide to no one at purchase, don’t put on the receipt, don’t hand to anyone or make reference to and in my case completely lie about as I was told I could bring back for a FULL REFUND. Where is this policy you asked… in the back customer service area on the wall so the customers coming BACK to return can clearly read it then… nice. My questioning of it was handled very poorly as well (i was clearly mad). So to sum up it cost me $20 to walk out and back in the store. All you X-mas shoppers should be aware of this do NOT buy gifts in that store!

Trevor H

Juat wanted to say these guys are amazing soo helpful very knowledgeable and provide awesome service. The service team as well is extremely helpful and are completely honest with. Thanks guys for all your help with my son's new cpu build

Jonathan Turcotte

This is the first time I've ever given a computer store 5 stars but not only was the service exceptional, the sales staff themselves were friendly, knowledgeable and didnt push me into one purchase or another. In and out with the machine I wanted :)

Rob Breault

Great service, prices and selection.

Sunny Lee

Good selection with knowledgeable staff. Prices are decent too

B Campbell

I have picked up sever items here over the last couple of months. Although the selection is a little lean at the moment (most likely just a result of covid) the staff is up front with what they know and dont know. I appreciated the one staff member not knowing anything about the NAS I was purchasing admitting to it instead of lying about it.

Waq A

Staff are rude and make up rules of their own which are not advertised on the company's website.

Les Smith

Very helpfull and know what they are talking about.

Dana Chung-Gomes

Great place for all your computer needs

nl1947

Online order - Waited 4 weeks for an item originally in stock. Took days to get an email response on ETA. Made promises on ETA not kept. Finally got a tracking # AFTER I finally received it. Store may be fine but online - Terrible

Twyla Siklos

Today I purchased a laptop from this location, the young man who assisted me was polite, knowledgeable and very friendly. (Little Mike) There was a slight miscommunication and I had to return to the store a few hours later to get it figured out, Sam and Big Mike were so unbelievably helpful and patient. I am not a computer savvy person and these gentlemen took the time to not only help me and resolve the problem, they took the time to explain it to me! They helped even further when they took the time to let me open the program and make it sure it worked before I left. ????HIGHLY RECOMMENDED ????

Shelley Green

Very Knowledgeable, helpful staff. I would go here before going to the big box stores they have all I need and great prices too.

CBTalon97

The service was very courteous, the staff very knowledgeable and forthcoming. Having worked in the industry, I know you can't really ask for anything more. Give these fellas a raise.

Jon Kaye

10/10 AMAZING CUSTOMER EXPERIENCE !!! Went in because I had a "CPU Fan Error". The guy took my computer apart saw that I didn't even have a fan to begin with then custom installed a fan where there was no spot even for it to fit. He didn't even charge me for the labour so my issue was solved for 13 dollars!!

Mathew Holmlund

These guys are absolutely amazing. AMAZING customer service and quality in everything they do. Very approachable and knowledgeable.

Kyle Lanzinger

Attempted to get my laptop fixed after it stopped holding a charge suddenly. Canada Computers took the laptop in early November. They lied to me telling me it would be fixed within 3-4 weeks every time I called (a couple times before the holidays). By the time I drove back to Kingston (didn't live there anymore) to check on the progress in early January, I found out they didn't even have the part required to fix the laptop (but hadn't told me, despite 4-5 phone calls that were screened). Awful service and terribly unreliable. I would suggest you never go to Canada Computers to fix any device, especially if you need it fixed within a (supposedly) unrealistic 2 months...

Ethan Diminie

amazingly helpful staff, especially for someone like me who doesn't have great knowledge of computer components or how to build your own PC. One of the managers mike took the time to help pick out each and every part i would need to build my PC and had it ready for me to pick up the next day. Mike built me my dream PC for an amazing price and is by far the most knowledgeable and best PC tech i have ever had the pleasure of meeting.

Mike Moore

Excellent Service. Not pushy but very helpful. Staff are very knowledgeable.

Dave Roth

Many people have told me about how great this place is but they never seem to carry what I need. I've been there 6 times over the last few years but I have never bought anything from them because they haven't had the products that I was looking for. Today I went in for a USB adapter..

Dev Rob

Better than Best Buy.

Mo Ya

Stay away as far as you can from this store.

Rey Harry

Mike was great! got me exactly what I was looking for. Would defiantly purchase from there again

David Otoel

i have a disability and the they refused accommodate me the person on the phone even chuckled at my misfortune I loved this store for the longest time but the way they treat people with disability's is outrageous boycotting this store

Jeff Griffin

Been shopping here for about 15 years. They always have the best price even compared to online shopping.

Michael Salsbury

Called asking about a modem they had in stock which only specific firmware versions work with cogeco / start internet . Employee advised that there is zero return policy on modem so best to make sure its the correct one. I asked ok what is the firmware version Employee : its not on the box Ok i said its printed on the modem can you check please . Employee " i can open the box I said well if i cant return it then i will need to know what the firmware version is before i buy it . Employee spoke to manager which also said no they cant open the box to check . Apparently no one in the store can open a box So how is one suppose to confirm if a modem will work before they buy as it is a zero return policy ? Is a consumer to be expected to buy no knowing it will work with zero return policy and be out over $100 Ridiculous

Cedric De Belder

1) Condescending service, research before going in the store, staff did not take time to explain things; if you don't know this you are looked at like a moron. 2) Conflicting information, ask two staff for an answer get two different answers. 3) Unprofessional customer service, again the tone and manner of approaching people. 4) Parking is difficult, downtown location is definitely not convenient. 5) Many of the stocked items are not at competitive prices, sales are mostly the only thing the have going for them. Amazon, best buy, costco all crush them. 6) Addition to the last point, normally I would support local businesses. However, in this case, no! Good local businesses make up for the price difference between online and storefront with good customer service, great attitude, etc. I found this to be missing in the equation at this location. Bottom line, I will never return to this store. P.s. I don't normally take time to write reviews unless they are deserved.

john f

The store in Kingston has knowledgeable staff and I have shopped here for 10+ years. The online support is completely broken, don't bother trying to order anything, go in store or not at all. The terrible online support is giving the retail side of the company a really bad name through association. If you want a great online experience go to Amazon or Newegg.

Dustin Vanderputten

First off. You're better off shopping online on newegg, or NCIX, much better prices and sale. I'm no geek, but I know typically more then a lot of staff there, apart from the service department. Can't blame them however as it would be the employers fault not to inform staff of product knowledge, staff seem like they wanna push you along and are very repetitive, 4 stars for the productive, quick, and honest service department, and good selection of products

Robin Hilliker

Always a great trip. Staff is very knowledgeable. They have nice displays of some products(keyboards, mice) so you can see and feel what you are buying. More displays please!

Connor Robinson

Bought a prebuilt three years ago and went to change the thermal paste just to find this. PC did run fine for that three years however.

Jeremy Tang

Consulted a sales rep about a USB headset, confirmed by rep that it used USB. Bring it home, it doesn't work, and call the location to be told to bring it in for refund or exchange. Drive all the way over to be told they won't do either. Then the manager gives me a fake number for the franchise to call. Very shady don't spend your money here.

Myles Martin

They were very helpful, and even extended a limited time offer for me. With knowledgable employees who are very kind, hands down one of the best places to find help or get opinions for your tech problems!

Mirza Bacchus-Misir

Good products, good prices, very helpful Staff.

Jason Price

Knowledgeable and friendly staff, dog friendly. Reasonable prices and willing to work with you

D 5izzor

I bought one of their in house Aeon computers. It turned out to be a lemon. They took more than 3 weeks trying to repair it before finally exchanging it for a new model. The prices and selection are very good. The staff are friendly and knowledgeable.

Victoria

Very hit and miss here. Some people are very helpful while others are slightly ignorant. Decent prices and selection though.

Murray Latham

Picked up a new mouse for my computer, ,great place to shop

Robert Wilson

Excellent service. Staff always courteous. I have never had a bad experience

Taylor Brown

Very helpful, I went in with 0 knowledge of building a PC, the guy at the desk helped me out and explained what everything meant and not once did I feel as if they were trying to sell me extra stuff that I didn't need or want. Would highly recommend going here.

Aidan Calcutt

Lots of selection and good prices, I find the staff are hit or miss though. I have had great, helpful, friendly staff but also staff that were short and seemed annoyed with my being there.

Subhranil Majumder

Good service. Helpful in selecting the right product. Unfortunately no delivery service.

Jon Hill

Great group of guys. Have helped me out many times, even when I'm not buying anything. Diagnosed a problem I had with my laptop without charging me.

Brian Maracle

They got what I needed.

Legendracula

I called for some advice before buying a part, to make sure it was the right one. I was put on hold for almost 20 minutes, before someone came on asking why I was on hold. They hadn't transferred the call. When I finally got through to the …

Patrick Stephens

If you need tech, it's really the best place to go. Even if they don't have what you need, they can steer you in the right direction. Very knowledgeable staff, not out to sell you.

Hazem A

Great people and very knowledgeable. They do their best to get you a good price and a good product, always a pleasure shopping here

Rob Lawrence

Brought in our old computer, service determined that the motherboard was finished. Came in following week with my son who is a gamer and had a list in order to build a new one. Staff was incredible at outlining all the pros and cons of each component and made great recommendations. Service built the computer and my son loves it. Have been there in the past and will continue to do so-highly recommend.

James Nygaurd

All the computers I've gotten from here have had problem within the first 30 days, the first didn't make it past the first and when I brought it in to fix I was just given a new one of the same make and model. That was great but unfortunately that one didn't make it beyond the second day. I was given a usb to fix the problem and that worked for about a month before the same problem occurred again, and the usb once again worked but this continued about once a month for the next 3 months and each time the usb fixed it although I would lose all my files. Until this week when it finally broke enough that the usb wasn't enough. The staff was quite nice about fixing though.

Jen

The team at the canada computers in oshawa was great. I had to come in with my son to get his pc fixed. One of the gentlemen working in the service department (sorry, didnt catch his name!), was amazing. He was patient, provided great advice and amazing customer service! Thank you so much!

Irfan Sharif

Price seems to high .. but if you are in a harry and can't wait for amazon delivery.. then I guess you can find good range of electronic items here.

Jeremy Kruschinske

Great store, nice little find down town kingston. Parking in the back is prime.

Lewis Boyd

I have had nothing but positive transactions at this location. I made a $700 purchase just before Covid lockdown. I called the store a few times and Michael assured me that he would accept the return as soon as he could. It took a while because of Covid measures but sure enough, I went there and he refunded me without question. I just recently called and was lucky enough to talk to Mike again. My friend and I were looking for specific EVGA 3070 video cards. There was a short list for those cards because other people prefer Asus, MSI, Zotac. Mike came through as he always seems to do. Seriously man, thanks a lot for everything you have done. I can finally complete my build. I wouldn't shop anywhere else.

Justin Jimmo

Unless this company decides to place some value on the consumer, it will quickly become another casualty of Amazon. Their return policy is unrealistic and not applied with common sense. The manager, Dan's response when I asked about it was "Don't ask me, I just work here". I recommend you try everywhere else first.

Kyle Kornic

Super knowledgable and nice staff that helped me a lot with my first build. Best prices around.

A Walker

Went in close to closing and the staff was amazing. We went in not knowing much other than some recommendations from friends and they helped us with a full build for a gaming PC. Everyone there was so friendly, personable and helpful. They even helped carry our purchases to our car and dealt with my silly fiance who loves to make wisecracks whenever he can. Big thank you to Rob, Shane, Josh and another gentleman whose name I did not catch, the whole team was just fantastic!

Bob Machin

Great Service On My Desktop Computer!

outlander

Best place for TV wall mounts

E Clapp

Excellent service and selection

Kiyoko Matsuma

Garbage place. Left my computer in there for 2 nearing 3 weeks and they had nothing about it except take it apart while misplacing a bunch of screws in the process, before finally telling me that they needed to send it elsewhere for repairs, taking potentially even more weeks. Definitely not coming back. I'm a busy person.

Cory Crete

Staff was friendly, professional, had what I needed when it was my turn to get it with very little wait time. This was my first experience at pick-up as I usually order online for shipping as I live over an hour away in Peterborough - but it was worth the drive to get the parts I needed; just a shame I need to wait a bit longer for life to return to normal in hopes to tour an actual store front. Thanks again!

Adam Marks

Was excited to go to this location to get help from this "Michael" I had heard about on the reviews, unfortunately when I arrived to this location, Michael was just a greeter. He welcomed me and directed me to a tech at the back of the store. Once back there I was surrounded by 7 guys who clearly needed much more work to do, and I told the tech what I was looking for (a computer between 1000$-1350$). Right off the bat the tall skinny guy to my left cracks a joke about how I wouldn't get much out of a 1300$ computer these days, while the actual tech (very large gentlemen with face shield and beard) claims he has nothing for that price range, he has nothing similar anywhere else, and he cant help me find anything at another store, he said there is nothing we can do for you within your budget. Wow. He then suggested Kijiji.. I disagreed heavily, and was disgusted by his recommendation..and so were the other techs apparently. I finally left and went to the Whitby location where the employees were incredibly nice and helpful (and actually quite intelligent when talking about computers), and I got a computer! I am 100% satisfied, I came in under budget, and my computer is 10X faster than I expected. Boy what a DUMP this Oshawa location is in comparison.. DO NOT bring your daughter or son here for back to school shopping, Michael and his tech at the back of the store were not helpful and you WILL NOT have a great experience. Sorry but it's just true. Look at reviewers : Legendracula : Jhun h : Atchchuthan Sivabalasundaram These are legit reviewers

Nathan Feddema

The manager (forget his name) sorry, and James are amazing, knowledgeable. The rest of the crew is great too. Amazing experience every time

Adam Saunders

Oh, so now my reward points can expire? Well I guess my store loyalty will also expire along with them. I'm sorry that you sold me products that work so well that I haven't needed to visit you recently!

Kristian Kraemer

Great help finding a charging cord that wasn't too small, but wasn't too big either. The cashier was hot.

Ethan Pick

The best physical computer store I know of. Lots of weekly deals and bundles. Staff is helpful

Chris Ecclestone

Wide selection, knowledgeable and helpful staff. If you're looking for anything relating to computers, this is the first place to look (and likely the last place you will need to go).

Erik Numi

Very poor selection and no attention payed to customer security. Monitors with customer information is left open and alone for anyone to see. Didn’t gett a single hello or how may I help you. Don’t leave your computer here unless you’re cool with literally anyone being able to access it

r l

Avoid at all costs. My experience with poor customer service and attitudes was on par with other reviews. Not only were they unapologetic and miserable to deal with, they had my laptop three months, sent it back broken halfway through, and then put such a cheap screen on it the touch controls and colours are awful. They say they have a "two day turn around" on warranties, in fact, it took a month. Not only that, but they erased all my custom settings undoing hours of work I'd put in to fix the HP/Windows 10 glitches. I'm embarrassed this is a locally owned business.

TBone S

Hudson is the best sales person I've ever dealt with. Knowledgeable and a straight shooter finding us the best deals. Excellent.

Eric Sheridan

I recently purchased a custom computer from Canada Computers Inc. in Oshawa Ontario. Wanting a specific graphics card for my computer’s build, I pre-ordered the component months in advance. When it arrived at the store, Canada Computers notified me by phone and email. Arriving at the store I was impressed that the sales person I spoke to differed me to Mike. He studied my list of the other components for my “build” was informed me that they were drastically out of date. Mike was able to discern the type of computer I wanted to build and in a professional manner showed me my options, thoroughly explaining compatibility issues, pros & cons, best “bang for my buck”, and personal recommendations. I was extremely impressed with his knowledge and his sales manner. I believe it was Mike who actually build the computer but I want to offer a shout out the lady behind the service desk (sorry, didn’t catch her name) who happily demonstrated how impressive the fully assembled computer was when turned on. I would highly recommend Canada Computers Inc. Oshawa for any and all of your computer needs. The staff are knowledgeable, professional, helpful, and friendly.

Dianne Veronneau

After a couple of weeks' search I finally found a fire stick (need 2 but in these covid-ridden days....). I promised to be by the following day, and was told there was no need to pay over the phone, that someone would pass me a Moneris and my fire stick when I picked up. When I arrived happily waving my debit card I was told that it had been sold to someone who paid right away, even though it had my name on it. VERY bad business. You picked a helluva time to get greedy. It won't be forgotten when this is all over. (1 star for the Python memories).

Isaac Wiscox

Really terrible system used during the pandemic. Waited for 20 minutes to return a mouse

Svend Tamburro

I was a loyal customer having spent about 4k here within the past year. But I have now had 2 SSD cards sold by them blue screen my computer and erase all data off of them. I paid the first time to have them diagnose it and hopefully get my data back off. no luck there and about $100 down the drain. I was also told that what happened was a 1/1,000,000 chance, yet it happened twice. They refuse to take any responsibility for the merchandise they sell, they are not helpful what so ever with resolving the issue, and l they make you feel like your disturbing them when you come in with issues. I come to Canada Computers because they are supposedly the best when it comes to Computer help.... been proven wrong. Sales staff is great, never seen worse, more disrespectful, unhelpful workers in my life for the ones working behind the customer service desk. if you wont take responsibility for your products what so ever, then at least help the customer solve the issue, especially if they are paying money for the help after already buying the product.

Siobhán Keane

All the staff are very friendly and they know their stuff!

Daniel M

Asked guy to look something up for me after he was finished ringing through my purchase. He forgot 10 seconds later and handed me the bag. He was very polite though.

Pam Sager

Awesome service and knowledge

robert ibbotson

Great customer service

Amber Lutz

Went with my boyfriend and dog to drop off his computer. One of the staff saw my dog and I outside in the cold and told us to go inside. The employees had fun with Teddy. He liked one employee more than the other so it became a good laugh for all of us while we waited for my boyfriend to finish his stuff. Go to these guys before you try any other company. I promise you won’t be disappointed.

Sarah C

I just got back from Canada Computers and wanted to send a huge shoutout to the staff there this afternoon. I am not sure whether I was working with Rob or Christopher as the sales associate (both names are on the receipt) - But the team here was so kind and patient while I made a large purchase in store with my husband on the phone. Thank you to the amazing staff member who had expert knowledge and answered all of my questions without ever making me feel pressured or out-of-place. The amazing sense of community, expert sales staff, and kindness is why Canada Computers is our go-to place, and the Kingston store is top notch. Thank you for making this a very easy purchase . If I had gone anywhere else today I likely would have hesitated/felt unsure and left empty-handed. You guys made this easy. Thanks again!

Steven King

Fast prompt professional service in the repair department. Recommend!

Lynda Reeves

I appreciate the knowledge and excellent customer service I receive when ever I need something from Canada Computers.

Chris C

any time ive needed help or questions answered, their employees have always been a huge help.