Reviews of JAY'S Computer & Repair Services, Inc. (Computer Repair)

Connie Reed

I work a second job from our home which requires my computer. I value my time just like everyone else. Jay provides excellent customer service in many ways. He has always answered my texts and phone calls immediately; there have been some times when he has talked me through issues over the phone. If needed, he provides home service as well in a timely fashion. I have also taken my computer to his shop in Jasper for many years now for upgrades and have been completely satisfied each time. Jay is an honest and trustworthy professional who cares about the quality of his work and satisfaction of his patrons. I feel secure knowing that my computer needs are safe with Jay's!

Anuj Shrestha

Very friendly staff, he helped me with my laptop very quickly. Worth driving 40 minutes to get my laptop fixed!

diane

I have taken 2 computers to Jays for repair over the past year. The first one he could not figure out what was wrong after having my computer 2 weeks and changed me $25.00. I asked him to build me a computer left my phone number and name he never got back with me! The second one the power switch would not work I was told they do not open up computers to make any kind of repairs. Guess they do not offer repair service. Very disappointing I do not recommend anyone takes a computer here for any type of service.

Sacherfly

Amazing Service

GingerBeard “Knerd” Pilot

I contacted Jay's through their online messaging system with a pretty far-out fix. They responded VERY quickly and helped determine that parts were not available. Chris went beyond what I would normally expect (especially having lived on the west coast and several other countries) to try and help. You better believe I'm coming to Jay's when I need electronics repair work done, and I'm recommending to my friends!

THE DUDE

He said he'd order the part for my computer but then they never called us back.

Selena Celestine

I'm grateful for Jay. He's kind and professional. Although he wasn't able to repair my screen he held my computer until I was able to stop by.

Nicolle Cyrill

Outstanding service! Jay and his brother provide outstanding service! They are available 24/7! They are terrific!!

Teresa Kendall

My company has purchased at least a dozen computers from Jay. He is always quick to respond to our calls for help with any issue related to our computers and our network. Jay and his staff are just fantastic!

Gary Schwartz

I have used Jay several times over the past few years. He honors his commitments and communicates when he can't for whatever reason. I've always found him to be very knowledgeable, helpful and good at explaining what he has done. I am pleased to recommend Jay.

Rhonda Land

Great local computer repairman who cares greatly for his customers

Josh Woebkenberg (Whip)

I was sold a computer a year ago by a Vincent Dupire "The Computer Guy", shortly after he went out of business along with $450 of credit due to a return of faulty monitors. Beggining of Dec '18 my computer stopped working without notice and was not backing up my business data with Quickbooks to my external hard drive. I took it into Jay's computer and was informed that "The Computer Guy" had charged me for a high end gaming pc but built with all remanufactured components and was completely dead. Jay with his infinite wisdom came to my aid, he was able to access my files/data and transfer to my external hard drive so I wouldn't loose an entire year of sales, estimates, and payroll data. This is a task I could've never done on my own. He was extremely helpful in building me a PC that fits my actual needs (being a business PC not a gamer) at a third of my original cost with "The computer Guy". I will forever be a loyal customer of Jay's computer services. I suggest anyone looking for any computer service to go to Jay's Computer & Repair Services. Josh Woebkenberg Woebkenberg Construction

Eric Jones

I have known the owner for many years. He is ethical, knowledgeable, and professional. Highly recommended. A+++.

shirley wells

Jay got my lap top up and running no problem! I was so happy! Knows his stuff! Impressive ! And so nice and polite , didn’t make me feel like the idiot I was???? Highly recommend!

Linda Simpson

Great place to take computer for repair! Treats us good.

Terry Krodel

They know their business when it comes to computers and are very reasonable with their prices. Very knowledgeable and punctual on their work. I always recommend them to people I know that need computer Work done.

Heather Buechler

Jay has always been able to help my mom when she mad her computer upset with her. He has fixed two of mine, always up front with pricing and how long it takes. You can’t find people like that now. Jay is a great addition to our local retailers, especially when you don’t need to drive to Evansville to have this work done

James Land

Very good I enjoy going there

Brandi Sendelweck

Jay & his staff are friendly & professional! Jay goes above & beyond every time I’ve needed his help. If you want reasonable rates, friendly service & someone you can trust call Jay’s for sure!!

Andy Thacker

I'm going to start of by saying I do design work with my computer for work and NEED it every day to do my job. I have a 6 year old HP dv7 Laptop. Anyways, over the weekend, a while back, the CPU cooling fan went out on my computer. Of course, with the danger of my computer overheating I had to get this fixed asap. Since I have fixed and replaced a few other small things on my computer I looked into what it would take to swap out this little fan. The part only cost about $15, but installing it looked over my head. I decided to take it to the geniuses at Jay's Computer Repair. I expressed to them that I use this computer daily for work. After speaking with one of the staff members about the problem, he told me that it will most likely take about 4 days, unless the part had to come from a hardware warehouse oversees, worst case, 2 weeks. I told them to expedite the shipping if possible. I was told I would be contacted about the part, (cost and shipping time). I wasn't. Concerned, a week later and with little to do at work I drove to there location on the square in Jasper and asked about it. They told me that they thought Jay had ordered it and he would contact me. He didn't. I called a couple days later and asked if the part had been ordered. Finally 9 days later they had ordered the part and it was going to have to come from oversees. 5 WEEKS PASSED. I called and stopped in to ask if the part had come in. I told the workers to update me on the status of the shipment. They didn't. Week 7 I bought a new computer, so that I could continue with my work and keep my customers happy. Upset with the cost of my new computer I stopped in at Jay's and complained for the 40th time. They told me that the part "must have got lost during shipping" and they were going to have to reorder it. Naturally pissed, they offered that I could take my computer with me or they could keep it and install the fan when it come in. Since it was completely disassembled I opted for this option. Again the part had to come from oversees and "would take anywhere from 4 days to 2 weeks to come in" Again I asked if I could be updated on the shipping of the part. I wasn't. Finally, 2.5 MONTHS after I first brought it to Jay's I got a phone call that it was done. My 71 day ordeal cost me about $76 dollars, and seems to have resolved the issue. Maybe, if the staff would spend less time smoking cigarettes and more time focusing on customer service and computer repair they could do a better job. I will never return to Jay's.

Rick-James Matheis

Jay's Computer's & Repair Service are great, no they are awesome! Jay, James, & I think Tim, (sorry other staff I can't remember your name,) are ALL great computer techs and great people. If your having problems, don't mess things up worse, STOP, take the computer to Jay's to get it fixed. I understand computers and tech fee's cane be expensive, but save some money up, quit going out to eat, stop smoking, drink less, and take the money and get your computer fixed by Jay or JAMES, or Tim. The whole s/taff is great. I was having Windows 7 issues, I didn't update till today, 02/08/2020. Microsoft STOPPED sending patches, updating their Windows software in December of 2019. My machine started to show issues and I took it straight to Jay's, a few days later it's back and ALL my data was still there. You won't regret going to Jay's. Thanks again guys and gals. J.R.

Austin Apple

thanks jay the computer works great i tried a few games out they look pretty good i also installed vipre u recommended me and its warning me about threats and stopping them from popping up thanks jay its a really good computer

Thomas Lance

I have known Jay and James for over Ten years. They are the only ones that I let work on my computer. I now live in Thompsonville MI. 500 miles away and they still are working on my computer. So in closing if anyone in southern In. Needs computer work take your business to Jays Computer service none better they believe in great service and treating customers right

Lee Hogue

I have been dealing with Jay's computer services for 13 years and have always received great service from them.

Anthony Norrick

Great service and very knowledgeable.

Trey Matheis

Great selection of things you would need for any computer, and fast timing on computer repair! Great place for anything computers!

dccllns

Always prompt and effective service.

Randy Britt

Fine fella, knowledgeable & fair prices!

Luke Zimmerman

Great business

Maria Tedrow

Very attentive yo your concerns, good prices and mission accomplished! ;)

Eileen VanHuysse

this was my first experience with needing my laptop repaired & I was very satisfied

Tom Boehm

Good so far.

Cheri Schaefer

James was very helpful helping me work through an issue with my keyboard driver. I called 4 times with questions and he never became frustrated, but instead patiently walked me through the steps and gave me prudent advice.

Patrick Gress

Jay is always able to get my computer up and going when I have trouble. Recommend highly

Danielle Turnquist

Jay”s computer & repair services are the best. They work diligently to get your items back you you. They are extremely friendly and caring. Your couldn’t find a better place.

Marsha Jones

Good work and a Great guy!!