I have been into CES twice (last time will be today 12-4-15) inquiring about upgrading my ten year old gaming computer. I very polite both times and told them my budget was $500. Regretfully both times neither male party in the store was willing to take the time to discuss specific prices/brands on a an I-5 Intel Processor, Motherboard, and DDR 3 memory. Today they were more interested in eating their lunch then helping me out. Even after getting my name and phone number I could tell they were insincere about calling me back.
They acted like I was either ignorant and/or stupid or both regarding computers and components and what I needed (and prices). They could not have been more gravely wrong. I have been building and repairing computers for over 20 years but just do not have the time (due to work) to do it anymore which is why I am seeking help for this upgrade. I actually had a list in my pocket with what I exactly with what I wanted (thanks to the Internet) but we never got that far with these gentleman after their behavior towards me.
CES acts like they are owed peoples business and do not have to earn it. They are wrong and have gotten spoiled with little to no local competition. Go elsewhere (like Cullman, AL where I found am outstanding computer store) , be treated with respect, and do not waste your time and money with this firm. You will be happier for doing so. If they treat people like this trying to do business with them..what kind of support do you think they will give you, after you give them your money, if something go's wrong with a computer they built. Something to think about...
12-11-15..I have read the owners response. I respectfully stand by this review. Make you own decisions regarding CES. Ritchey