Reviews of PC Repair Depot Limited (Computer Repair)

emma ryan

I'm beyond happy for the service I was provided from the staff. My PC was diagnosed with a broken motherboard, and the problem was resolved in a couple of days! Very reasonable price and responsive staff! I 100% recommend their services :)

Julianne Brown

Fast, friendly and affordable! Thanks PC repair depot!

Tom Middlebro

We have done business with PC repair depot for over 10 years for both our business and personal computers. The service is second to none, and Ken, Tina and Kim are always quick to help and get things back up and running. I highly recommend.

Medeiros inc.

there A holes

Franlie Allen

Reliable Rescue from Hardware Horrors

Stew Henry

More than fair.

Dan Price

5 Stars for these guys! They got my cnc computer up and running smoothly. Plus they built me a backup pc. There very friendly too I’m very happy with them, and will continue doing business with them. Dan

Steve Elrick

Great customer service. Got what I needed quickly.

Ayden Catteau

Excellent service, They went above and beyond my expectations when my pc's fix was beyond my knowledge. They were very efficient as well as installed all of my necessary drivers, updates so on and so forth. 10/10 would recommend.

Don Draper

Daughter's laptop for Uni stopped working properly after only two years; needed it quickly resolved/diagnosed. PC Repair Depot diagnosed it quickly, had a new solid state hard drive to replace the faulty one and I was able to pick it back up the same day. Great service.

Julie Hurren

We have been a client of Ken's for over 10 years . Ken and his team are professional, reliable and most of all patient. As small business owner I get to be in charge of computers , I have learned a lot over the years thanks to Ken Kim and Tina . They respond and fix , repair and retrieve including lost data ; they have kept me up and running when my computer crashed and coach me through what i can and should be doing myself . Forever grateful to have them as my support and resource

Lee McClellan (Ectofunk)

I have had 3 positive experiences dealing with PC Repair Depot over the last 5 years. On my most recent visit, I had some extremely complicated issues with an advanced gaming laptop. I am very pleased with the service, and the the bill. I will continue to give them my business.

Mike Swan Swan Moving

Our office has numerous computers and laptops. These computers need regular repair and maintenance. If my computer does not work, I am in trouble . Thank you to Ken and his staff for their excellent and timely computer repair services. Swan Moving and Storage.

Trevor R

Friendly, Competent, Fairly priced and honest. What else do you need to know?

Keith Langlois

Very happy with the service provided by PC repair Depot. I have used them several time over the last 10 years. I tried a different company recentltly, simply because they were closer to my office. I was very very disappointed as they were expensive and did not fix the issue. I took it to Ken and he was able to fix the issue promptly for a reasonabl fee. I highly recommend them.

Maldwyn Jenkins

The best computer repair place I have been to. They are very knowlegable. When another store couldnt repair my damaged motherboard I took it to them on a friend's recommendation. The estimate was accurate, the diagnosis was correct, the service was prompt and the resultshave been great. Highly recommended.

Jill F

Ken is great, helps us with any computer issues we have.

Ryan Dahari

Excellent service!! Fixed my busted power source. My PC would not start, tried everything as expected from an amateur, finally looked on line and found this company. Everything working great, and even upgraded my PC to Win10. Reasonable priced. Very quick service and friendly staff. I would without hesitation recommend their services.

Sean Gorman

Reasonable price and quick

Wanda Fabbian

Excellent service and results

Kellie Dorman

I love PC Depot. I always take my computer here.

RWA Trucking

Fast, friendly, knowledgeable service as always. Great place to take your computers.

baby petrie

I had a cell phone in for a repair by Ian Perry . Ian could not repair or retrieve my data off this phone. I took my iPhone to a reputable phone repair service called Fixit in Burlington . Fixit took pictures of the mutalation of my iPhone by PC repair in Guelph and pieces missing out of my phone and my backup camera was also stolen out of my phone by Ian Perry. Do not take any cell phone devices to this establishment you will get it back in pieces and broken parts inside cell and other parts missing and steals parts out of the phone, then gives it back unfixable by anyone. Ian Perry runs his cell repair service out of pic repair and also a review for pic repair. Not a true review. Are the other reviews false too?? October 2016. Do not give up your expensive cell to them. Dishonest and steals parts from the inside of your phone.

mark abramson

They did a great job fixing my laptop

Ian Perry

Hi Baby Petrie, Thank you for your input, there is however one very important issue, you have posted against the wrong business. I rent a room from PC Repair Depot and run my Cell Phone Repair Shop inside the store. I would ask that you remove your posting from here and if you wish to you can re-post against Golden Cell Phone Solutions. I need at least one bad review, having a 5 star rating is hurting my business. Most reasonable people believe that in the general public there will always be someone that causes grief for a business. With too many 5 star posts people tend to believe they are fake posts. Reasonable people read the postings (both good and bad) check the reactions of the business then determine what they believe to be the plausible truth. They also realize crazy things can happen, like someone posting against the wrong organization. I believe we went through a grand misunderstanding of each other in dealing with your phone. There are several important pieces of information missing from your post. First, I believe you told me that your phone simply up and quit on you one day. If I am wrong about this please correct me. These kinds of repairs have very low success rates and when they are successful they often cost much more than people are willing to pour into a phone. If a tiny chip or component went south in your phone specialized and often expensive equipment and experience is needed to get the phone going again. Looking back at this I don’t think you ever realized this, I apologize if I was not able to get the reality of your situation across to you. I went ahead with your repair hoping that there was perhaps moisture that had found its way into the phone and started to corrode causing high resistance to electrical flow. I treated your phone as I do a water damaged repair. At Golden Cell Phone Solutions water damage repair is both a give and a take scenario. Up front I work for free trying to get the phone going again and once it goes then you pay for the repair. Since your phone never ran for me you never paid a dime. I think this is an important point to get into your post. Secondly, we had two talks, first when you initially came in, then another talk after I had opened the phone and ran diagnostics on it. During our second talk I recommended that we move forward with aggressive techniques that would "hopefully" allow the retrieval of your data. I tried to emphasize that your phone would be rendered useless after the repair and if it ran at all the only intention to running it would be to pull the data from the phone. It seems that you had the impression that "useless" meant that you would be able to take it back to Apple to get a new phone. I apologize for this misunderstanding, I truly meant "useless" in all ways, I also was given the distinct impression that the data on the phone was what you were really after. It seemed you were willing to sacrifice the phone in hopes of retrieving the data. Please do yourself the favor with your next phone and put it on the cloud so that you have a backup. If you need help I would be glad to assist for free. With all of this said, it is important to note that your phone had been previously worked on prior to me opening it. I believe you had had the screen replaced at one time. This reality already meant apple would not replace your phone. This combined with the fact that I was working for free, with a phone that had little hope of running I gave it back to you without some of the peripheral parts in it. I assure you that there were enough parts in the phone to allow another shop to run it for the purposes of retrieving the data. But that shop would have a much higher price tag and would not be a small shop. I can point you to some of these type shops if you wish. PC Repair Depot is very good shop to take your computer for repair. It’s not fair that you have posted against them. Please change this. Thank You. -ian

Reg Try

Ken is the PC magician! Thanks so much for restoring my Surface Pro! I was sure it was gonna be a doorstop!

Jen Pogson

Great experience with these folks. Their honest and straightforward service was a nice contrast from past experiences I have had getting tech assistance. Would highly recommend!

Ioanna Solomatina

Still there, just moved to the other side of the Goodwill. They went above and beyond to fix my issue, did it very quickly, and then instead of immediately selling me a part I asked about, they asked questions and explained why I didn't need to spend money on that. Would trust these guys 100% now.

Mark GNARZ

I took my mother's laptop to PC Repair Depot last summer at my sister's suggestion. Will be going elsewhere. It was explained that the LCD Screen was flickering and it looked like a loose connection needed soldering as well as the cursor would jump around as I typed. Wasn't sure if it was do to a faulty driver or hardware issue. When the "repaired" laptop was picked up neither of these issues were fixed. Instead my mother was charged $100 to have an anti-virus program installed on trial (on a laptop 9 yr old laptop that doesn't browse the internet) as well as programs were removed without consent. Will be going to another service provider in the future.