Reviews of Ordinateurs Canada / Canada Computers (Computer Repair)

mathieu slam

(Translated) Great service :) (Original) Super service :)

Sophia Lorainne Cyril Frézin

(Translated) We had unparalleled customer service with Mrs. Michèle P. She was patient and warm! Thank you for your service (Original) Nous avons eu un service à la clientèle hors paire avec Mme Michèle P . Elle a été patiente et chaleureuse ! Merci pour votre service

Richard Jacques

When i need help they are a place i ask for help

Neox __

(Translated) I have to say that I buy all my piece to beat me a low las pc and his at the top 2 months later I had a problem with the person who beat my pc (technopolis) ... technopolis told me that my power suply netait asser powerful i've been to canada computer and it was just a cable badly connected (Original) Je tien a dire que j'ai achetter tout mes piece pour me battir un pc las bas et ses au top 2 mois plus tard jai eu un probleme avec la personne qui ma batti de pc (technopolis) ... technopolis me disais que mon power suply netait pas asser puissant jai ete au canada computer et cetait juste un cable mal branchée

Jean-Francois Messier

Got some RAM for my PC @ Boxing day special. Good price, great service!????????????

Pierre-Luc Pilon

(Translated) Perfect ! Super beautiful lighted store! The staff made a great recommendation and had everything available on site. Sincerely, I loved my experience! (Original) Parfait ! Super beau magasin éclairé ! Le staff font de superne recommendation et avait tout de disponible sur place. Sincèrement j'ai aimé mon expérience !

Neil Wick

The shelves are a little chaotic and not well labeled, but they have product and the staff are helpful.

LeQc XD

OMFG god made that shop its so amazing

Mathieu Beauchemin

lots of choice nice discounts and a helpful staff

Lordnazek

(Translated) Its done 2 times that I go for 2 different PCs and I had to go back 2-3 times for each PC to fix an error because they were wrong! Very disappointed with their work, lack of professionalism! (Original) Sa fait 2 fois que j'y vais pour 2 différent PC et j'ai été obligé d'y retourner 2-3 fois pour chaque Ordi pour arranger une erreur car ils se sont trompé! Très déçu de leurs travails, manque de professionnalisme!

Guillaume St-Jean

(Translated) With this store, buying online is really not justified. Excellent price and good inventory! (Original) Avec ce magasin, l'achat en ligne n'est vraiment pas justifié. Excellent prix et bon inventaire!

Nicholas Larcher

Knowledgeable staff and super friendly as well. They are all gamers and geeks, so they know what they are selling/talking about

Sylvain Perrier

(Translated) Replaces future shop (Original) Remplace futur shop

Ro Durocher

Parking : Free Pricing : Overpriced ($$$) Staff : Friendly and helpful Selection : Limited and niche. Do I enjoy shopping at this location: Yes when it's not busy. It's a PC store on the Quebec side (which is a plus), it's fairly overpriced compared to newegg (I can account for shipping but damn) and selection is fairly limited to overpriced name brands and lower quality but still overpriced home brand items. Service is A1.

Jeanc16

(Translated) Great price, friendly staff who know what they are doing. Even the manager answers questions and is very welcoming. Weird opening hours that gives threads the same morning on weekdays: /. (Original) Très bon prix, personnel accueillant qui connaissent ce qu'ils font. Même le gérant répond aux questions et est très accueillant. Heures d'ouvertures étrange qui donne a des fils le matin même en semaine :/.

Joseph Morin

(Translated) I went there to buy the latest GTX 1660 available in the region. The site displays the stock in real time, so I did not come back empty-handed! (Original) J'y suis allé pour acheter la dernière GTX 1660 disponible dans toute la région. Le site affiche le stock en temps réel, donc je ne suis pas revenu bredouille!

Nantomik (Nantomik)

(Translated) On the website, you can order online and pick it up in store, but what good is it if you can't ask for the order to go to Computer Canada in Gatineau and I can't order it online for it to happen to me !? I live in Gatineau, not Toronto !! (Original) Sur le site web, on peut commander en ligne et aller le chercher en magasin, mais ça sert à quoi si on peut pas demander que la commande se rende à l'Ordinateur Canada de Gatineau et que je ne peux pas le le commander en ligne pour que ça arrive chez moi!? J'habite à Gatineau, pas Toronto!!

Will

I would give 0 stars if possible. Knowing about the video card policy, I called in days earlier to ask if my video card can be paid for / picked up by another person (who has to take a 2 hour detour to go to this store). The store clerk said YES (and reminded me that it was an older/not so sought after video card). The day arrives and my friend tells me he is not allowed to pick it up. This is ridiculous as I purposely called ahead of time knowing the policy. It is NOT okay to mislead your customers into wasting people's time. If your clerk could have simply said NO, it would have sufficed.

XforceSkywalker Streamz

1 very bad customer service 2 they canceled my 3-year guarantee on my computer that I bought back in October 2019 3 the employees are really not friendly

Jonathan Lavigne (Sw33td3vil)

(Translated) Excellent price, service is ok but there is often a wait thread. (Original) Excellent prix, le service est ok mais il a souvebt une fils d'attente.

WART0G WAFAR3

I have a lot to say about this place. Let me start with the most obvious they never answered their phone, if you back order something they will lie to you over and over by saying for example yes you are first on the list and you should be the first one to receive your product or even your product should get in a couple of days but it's been over 3 months now. Also they said it's the fault of the new guy... Just to let you guys know this is a small portion of all the things I could say about this store last thing I want to say is you are super unprofessional Canada computer in Gatineau.

Richard Chénier

(Translated) Excellent advice (Original) Excellents conseils

S K

Very nice place if you need to buy some electronics. The prices on some things lower comparing to Best Buy.

Gabriel Arce

Great customer service

Qykzi “Ultimate” Dragon

I'VE BEEN TRYING TO CALL FOR 30 MINUTES NOBODY PICKED UP THE PHONE ONCE AND IT'S OPEN!!!

Francois

(Translated) please adjust your phone we can't reach you impossible number does not excite answer just a talking robo (Original) svp régler votre telephone on arrive pas a vous joindre imposible numéro ne excite pas pas réponse just un robo qui parle

Cool Que

I like the franchise but this store is not well stocked. Lots is empty spaces on the shelf. If in the vicinity Merivale or Kanata locations are better options.

imTrustt

Always had great experiences going there, got my first pc built there, respected my budget and made me a beast. Would recommend to everybody. Staff is amazing

Mike “Miybo” Gravelle

(Translated) I often go looking for wires and they have them at a good price. On the other hand, their shelves are often empty in several places. And often miss the prices to display. But I still recommend the store because the guys are there to help and give the price. (Original) Je vais souvent chercher des fils et ils les ont à bon prix. Par contre leurs tablettes sont souvent vide à plusieurs endroits. Et manque souvent les prix d'afficher. Mais je recommande quand même le magasin parce que les gars sont là pour aider et donner le prix.

Luc

Good service

Michel Olivier

(Translated) Excellent choice (Original) Excellent choix

Alain Goulet

This place sent me an email indicating my order was ready, I drove to the store 1 hour from my house only for the store to be closed on my arrival at 2h30pm. There was no notice anywhere that they were closing early. I usually order from Amazon but have been told I should support local businesses. Yup no, back to Amazon!

Francis Ferwelo

Few items on stock. It is like they are permanently closing there.

loreyan

The objects on the shelves were not in the good place. So do the prices.

Cédric Robert

They kinda price match the amazon (they add amazon express shipping for each item). I could not wait to get my m&k so I didn't mind paying a little more. The clerk was super nice.

MikGaming

(Translated) The service is good but the vittese of repair is overly long. I heard 1 month for just 3 pieces. It was just 3 months old. (Original) Le service est bien mais la vittese de réparation est exagérément long. J'ai entendue 1 mois pour juste 3 pièces. Cela fesait juste 3 mois.

Jakob Bouchard

Service is great! They usually have lots of parts in stock and if they don't have it, they can order it for you and you just have to pick it up. Staff is super friendly and always helping

André G

(Translated) Good shop for all the components. Emphasize a little too much on extended warranties for my liking. (Original) Bonne boutique pour tous les composants. Insistent un peu trop sur garanties prolongées à mon goût.

Vincent Perrier (VibesAreMinutesAway)

This place is more specialised in computers than any other alternative in the region. Like shopping online without having to wait weeks to get your stuff. The staff is really helpful and doesn't feed you misinformation about the stuff you want to buy: they double check when in doubt. Bought a bunch of networking equipment and and new graphics card from there.

Jonathan Cauvier

The salesmen are clueless about much of the products they have. I purchased a monitor on boxing day that was defective. When i returned it i was informed that no returns were accepted until later that week. Being as it isn't my first time having this kind of issue with monitors, i was quite insulted when the young man at the support counter suggested i box it up and ship it off to the manufacturer myself "as they might send you a second one for free." That would literally never happen. Furthermore, i bought the monitor a day prior. He then informed me they no longer had stock at the gatineau location. To add to the insult, he further stated it may take several months for me to receive a replacement. Needless to say i was not impressed. I went online and saw they had stock at the ottawa downtown location and went there to get exchanged. The staff there was courteous and respectful and understood my issue. In summary the store is nice and i am glad we finally have a proper PC shop in town. The staff needs to be better informed about the products they sell and knowledgeable on RMA procedures.

Dan Mincu

it's the pandemic and they only offer curbside pickup but guess what? they do not ever answer their phone so what choice does the customer have? the customer can drive there get stopped by the police asked all kind of questions and when you arrive there the item that you want and was in stock it's gone because 20 other people are doing the same thing. How do they care for customers? How do they care for society? I wish this business disappears and it's getting dissolved by likes of Newegg and Amazon this is ridiculous. I called eight times in half an hour now, and not once the phone was picked up, despite them being open.

Xavier Tinkler

(Translated) Really too persistent seller, maybe just because the store just opened. (Original) Vendeur vraiment trop persistant, peut-être juste parce que le magasin vient d'ouvrir.

Emile Groleau

Friendly staff who know their stuff

Max Landry

(Translated) Excellent service! 2 employees were able to stay with me 1 hour after the store closed to repair my computer .. thank you very much! (Original) Excellent service! 2 employés on pu rester avec moi 1 heure après la fermeture du magasin pour réparer mon ordinateur.. merci beaucoup!

Ferdous Faridi

Super friendly staff

Mathieu Lanthier

Staff were curteous and helpful. The have really good prices for computer parts.

Alexandre

Clerks have their headphones on when greeting you and make you repeat because they don't understand, they also have nothing and won't help you with anything.

Cid Summers

(Translated) I wanted a PSU (Power Supply Unit) which was on special, but they were "out of stock" so I ask if they do pricematch because I was going to take a less powerful device, but this was $ 40 more for 100w less, but I had to match the price with MemoryExpress, Newegg or Amazon. The Store Manager (Daniel Thibault) tells me that it is possible in SOME situations, apparently a PSU cannot be price matcher ?? HDDs, RAM etc. Yes, but nothing else ?? I think he didn't want to help me, so I ask if we can transfer an item from another store, he tells me that yes, that they will call me back, something they did not do together times before for me, so I ask why the last few times they didn't call me when I had a situation like this, why were they going to call me this time? He answers me "the last time the person did not do his job!" ... It was him! The same manager, Daniel Thibault! I told him that precisely the person who "did his job badly, it was him" ... Monsieur didn't like that, we squabbled in front of 10-15 clients. I returned home and ordered my PSU from Amazon.ca. Then we wonder why the detais service is dead; because of people like this famous Daniel Thibault. Have a nice day and boycott this store! (Original) Je voulais un PSU (Power Supply Unit) qui etait en special, mais ils étaient "out of stock" donc je demande s'ils font des pricematch car j'allais prendre un appareil moins puissant, mais celui-ci etait 40$ de plus pour 100w de moins, mais je devais faire matcher le prix avec MemoryExpress, Newegg ou Amazon. Le Gérant du magasin (Daniel Thibault) me dit que c'est possible dans CERTAINES situations, apparement un PSU ne peut être price matcher?? Les HDDs, la RAM etc. Oui, mais rien d'autres?? Moi je pense qu'il ne voulait pas m'aider, je demande donc si on peu transféré un item d'un autre magasin, il me dit que oui, qu'ils vont me rappeller, chose qu'ils ont pas fait a deux reprises avant pour moi, je demande donc pourquoi est-ce que les dernières fois on ne m'a pas téléphoner lorsque j'avais une situation comme celle là, pourquoi est-ce que cette fois-ci on allait me téléphoner? Il me reponds "la dernière fois la personne a pas faite sa job!" ... C'etait lui! Ce même gérant, Daniel Thibault! Je lui dit que justement la personne ayant "mal fait sa job, c'était lui" ... Monsieur n'a pas aimer ça, on s'est carrément chicaner devant 10-15 clients. Je suis retourné chez moi et j'ai commandé mon PSU sur Amazon.ca. Après on se demande pourquoi le service aux detais meurts; à cause des personnes comme ce fameux Daniel Thibault. Bonne journée et boycottez ce magasin!

Samuel Roy

(Translated) I order an rtx 3070 online after 2 months of trying to get one and it sells my order confirming ready to be picked up to whoever requests it. Thank you !!! (Original) Je commande en ligne une rtx 3070 apres 2 mois a essayer de m’en procurer une et il vend ma commande confirmer pret a etre ramasser au premier qui la demande. Merci !!!

Nicolas-Piel André Ouellet

(Translated) Very good price, similar to what you find online but you can get service and test the products. (Original) Très bon prix, similaire à ce que l'on trouve en ligne mais on peut avoir du service et tester les produits.

simon Corriveau

(Translated) Some employees seem jaded when it comes to answering questions. And it is simply impossible to reach them by phone .... (Original) Certain employés semble blasé quand il s'agit de répondre à des questions. Et il est simplement impossible de les rejoindre par téléphone....

Juan Sebastian

(Translated) Super good for computers. (Original) Super bon pour les ordis.

Zoran Komazec

Found what I needed, got the answers on my questions. Done all that I wanted to do in 5 minutes.

Matt O.

Great service, got what i needed at a reasonable price.

Martin L

The items in stock counter is broken and they never ever answer the phone and this has been ongoing for years, after all these years they've never set up their phone system to allow you to wait on hold so you have to call back 57 times just to speak to someone if you're lucky. I had even brought this up to them via email and in person, they never did anything to better themselves... I'll take my business elsewhere if they don't want my money.

Danny Fung

Excellent service!

MUFASA 2.0 Productions

Legalized scammers period. My advice to you save your money because whatever you’ll end up buying there is already broken and they will charge you extra $ to "fix" it. Not mentioning that it might take 3-4weeks before they call you back. Also, their customer service is mediocre and the staff is cocky. Please save your money. Bankruptcy is where they’re heading...

Xanadu Tiamat

(Translated) Excellent trade. They care about customer service. You feel pampered when you shop here. However, sometimes you have to be patient, because their employees dedicate 100% of their attention to their immediate customer! (Original) Excellent commerce. Ils tiennent à coeur le service à la clientèle. On se sent choyé lorsque l'on magasine ici. Il faut toutefois s'armer de patience parfois, car leurs employés dédient 100% de leur attention envers leur client immédiat!

Jonathan Houde

(Translated) Good selection of computer and parts, against the prices are not always displayed on the shelves, the organization of the inventory can peel mele (Original) Bonne sélection d'ordinateur et de pièces, par contre les prix ne sont pas toujour afficher sur les tablettes, l'organisation de l'inventaire un peux pèle mèle

Simon Forgues

(Translated) Large selection of electronic and computer products, most of which are very competitively priced. A few things to correct, however. First, the prices which are not always displayed above certain products in the branch. Also some products of which we cannot see the demonstrators since they are all packed. There aren't many, but a few products here and there. Other than those little fixes, it's a good place. I would like to underline in closing the delicate attention they had to adopt a French name (Computers Canada) rather than the English name Canada Computers. Hat! It is to their credit. Other businesses should take note. (Original) Grande sélection de produits électroniques et informatiques, dont la plupart sont à des prix très compétitifs. Quelques petits choses à corriger toutefois. D'abord les prix qui ne sont pas toujours affichés au-dessus de certains produits en succursale. Aussi certains produits dont on ne peut voir les démonstrateurs puisqu'ils sont tous emballés. Il n'y en a pas beaucoup mais quelques produits ici et là. À part de ces petits correctifs à apporter, c'est un bon endroit. Je tiens à souligner en terminant la délicate attention qu'ils ont eue d'adopter une dénomination française (Ordinateurs Canada) plutôt que l'appellation anglaise Canada Computers. Chapeau! C'est tout à leur honneur. D'autres commerces devraient en prendre note.

Dima R

Wouldn't let me reserve the new video card, even when I offered to pay on the phone. Tried going there, but driving half way it was already sold. Understandable they want it first come first served because of huge demand, but still ruined my day :-(

Leevan Charron

(Translated) Good shop! Slow clerk to help. (Original) Bon magasin ! Commis lent à aider.

Rhinox

(Translated) I went on several occasions to buy different product. To be honest some seller has no idea of their specials and lacks knowledge of their product. Every time I go there I find what I am looking for and in Gatineau there is not a large choice of stores. I would like the manager to be more social and smiling. I would change my rating with my next experience I hope although the points carried will be changed at least. Thank you (Original) Je suis allé a plusieur reprise pour acheter different produit. Pour tout dire certain vendeur n'on aucune idée de leur speciaux et manque de connaisence de leur produit. Parcontre chaque foix que j'y vais je trouve se que je cherche et a gatineau il n'y a pas grand choix de magasin. J'aimerai que le gérant soit plus social et souriant. Je changerais ma note avec mes prochaines experience jespere bien que les points aporté seront du moin changer. Merci

Savage Sausage

Helpful employees. Answered all of my questions.

Paul Toupin

They saved my computer, my data and a lot of time and money. Great store.

Éric Bulot

(Translated) ROTTY phone service: no one answers the phone and no way to leave a message. Their greeting is not even plugged in. (Original) Service téléphonique POURRI : personne ne répond au téléphone et même pas moyen de laisser un message. Leur message d'accueil n'est même pas branché.

Yan Brazeau

Belle place!

Lucie Mercier

(Translated) Staff not busy and not interested in serving us (Original) Personnel non occupé et pas intéressé à nous servir

Roger Chénier

(Translated) Not many products better to call before I believe that the trade this limit has certain products (Original) Pas beaucoup de produits mieux vaut téléphoner avant je cros que le commerce ce limite a certai s produits

Killerstorms

Great service and prices

Erico

Limited inventory and storefront does not display price of items clearly in aisles.

Alexandre Regimbald (TypeRedline)

(Translated) It doesn't answer the phones loudly (Original) Ca répond pas fort aux téléphones

Mathieu Fortin

Absolutely terrible service, stood staring at monitors for over 10 mins without being greeted (the store was NOT busy). I approached two employees chatting behind the counter (one of which was a supervisor), which promptly told me “just grab whatever you want, I don’t know anything about screens”.

Guy Roussel

Went today and had great service and good recommendations from personal. Good job I like this store. Will buy again.

Matt St Louis

(Translated) The prices are great and the specials are even better. I always recommend doing your research yourself before buying. (Original) Les prix y sont super et les spéciaux sont encore mieux. Je recommande toute fois de faire vos recherches vous même avant d'acheter.

Oliver

Really really good service, I'm really happy with it

Michel Meunier

(Translated) Very slow customer service. (Original) Service à la clientèle très lent.

Noblemen

(Translated) Excellent customer service. (Original) Service a la clientèle excellente.

ludocool13

They do not answer their phone + do not respect clients when preordering graphic cards.

Jean-Pierre Vigneault

All in store sales are final. I think they are abusing the COVID situation.

Louise Landry

No answer put on hold.right away all I needed to know is if the store is walkin now as google maps says pickup only still.

Frédéric Charette

Staff was friendly and helpful (as it has always been at the 3 locations I visited so far). I had already found what I was looking for on their website prior to the visit, so I just asked for the items I needed and showed them the item code. They were able to find it and bring it to me quickly. The prices are very good. I I did walk around the store to check it out. They keeps a good inventory and things are easy to find and people are available if you have any questions.

SirGoldenTaco

Large selection of products

Payam Doryani

(Translated) I highly recommend this store! After shopping for months, I decided to trust this new store due to their amazing prices and bought a computer and two monitors. I had a defective device but the team and management were very courteous and very quickly found a solution to my problem. Prices are excellent, comparable, and even better than some items found online plus you get excellent on-site customer service. I highly recommend this store! After shopping for months, I decided to trust this new store because of their great prices and buy a computer and two monitors. I had a fault with my device and the technical staff and management of Computer Canada were very courteous and found a solution to my problem very quickly. The prices are excellent, comparable, and even better than some items found online, and you benefit from excellent customer service on site. (Original) I highly recommend this store! After shopping for months, I decided to trust this new store due to their amazing prices and bought a computer and two monitors. I had a defective device but the team and management were very courteous and very quickly found a solution to my problem. Prices are excellent, comparable, and even better than some items found online plus you get excellent on-site customer service. Je recommande fortement ce magasin! Après avoir magasiné pendant des mois, j’ai décidé de faire confiance à ce nouveau magasin en raison de leurs excellents prix et d’acheter un ordinateur et deux moniteurs. J’ai eu un défaut avec mon appareil et l’équipe technique et la gestion d’Ordinateur Canada ont été très courtois et ont très rapidement trouvé une solution à mon problème. Les prix sont excellents, comparables, et même meilleurs que sur certains items que l’on retrouve en ligne et vous bénéficiez d’un excellent service à la clientèle sur place.

Jean-David Leblanc

(Translated) I bought a pre-assembled computer there a month ago. The house warranty for their pre-assembled computer is excellent and the technicians qualified. My computer now makes my tech-savvy friends salivate for a reasonable price. (Original) J'y ai acheter un ordinateur pré-monté il y a un mois. La garantie maison pour leurs ordinateur prémonté est excellente et les techniciens qualifiés. Mon ordinateur fait maintenant saliver mes amis technophile pour un prix raisonnable.

sniperman424

(Translated) Very good service I think it lacks a lot of choice but has all the same a lot if you want to mount a pc without ordering online is perfect (Original) Très bon service je trouve qu'il manque un peut de choix mais en a tous dememe beaucoup si vous voulez monter un pc sans commander en ligne c'est parfait

Marc-André Surette

Excellent service.

Chantal Faubert

(Translated) Excellent service (Original) Excellent service

Patrick Dinelle

Worst service ever, they sold me a broken headset and the day after I try to exchange it they would not let me they have a policy of 15 days when it's broken but they asked me to call Logitech in United States to get refunded when I went to computer Canada and Ottawa that was the best service ever so I do not recommend you people going to get to know for your service for your computers go to Ottawa better service Better Price better employees

Antoine Dion-Tissier

(Translated) Gatineau's most complete computer parts and accessories store. You want to build a computer from A to Z, this is the place. They have a lot of choice and good prices, you are looking for a particular cable, their selection is huge and at a much better price than Best Buy. The employees, despite the lack of knowledge for some, are very pleasant. I am really happy to have a Canada Computers in Gatineau. (Original) Magasin de pièces d'ordinateur et accessoires le plus complet de Gatineau. Vous voulez vous monter un ordinateur de A à Z, c'est la place. Ils ont énormément de choix et de bon prix, vous cherchez un cable en particulier, leur selection est gigantesque et à bien meilleur prix que Best Buy. Les employés, malgré le manque de connaissance pour certains, sont très agréables. Je suis vraiment content d'avoir un Canada Computers à Gatineau.

berger allemand

(Translated) ZERO Service NEVER AGAIN !!! After buying a $ 2700 Computer with a defective video card, returned to the store the next day, did not want to take the item back, did not want to exchange it, did not want to refund and ca 20h later the purchase !!! Did not even look at the problem by evoking the covid, final sale etc etc ...... AVOID THIS PLACE No consideration for the customers but they are there to sell on the other hand ... !!! Very disappointed they lost a client with me ... (Original) Service ZERO PLUS JAMAIS !!! Apres avoir acheté un Ordinateur de 2700$ avec une carte vidéo défectueuse, retourné au magasin le jour suivant, n'a pas voulu reprendre l'item, n'a pas voulu l'échanger, n'a pas voulu rembourser et ca 20h après l'achat !!! N'a même pas regardé le problème en évocant la covid, vente finale etc etc...... ÉVITEZ CET ENDROIT Aucune considération pour les clients mais il sont la pour vendre par contre... !!! Très déçus ils ont perdu un client avec moi...

Nathan Caro Fréchette

Good service

Alain Maurice

(Translated) Great and good service (Original) Super et bon service

Meli B

Customer Service is not That Great and they never Pick up the Phone.

Martin Charette

There are plenty of different computer accessories here at varied prices. Good selection of computers and laptop as well. I always find something I "need" here.

Andrew MacLean

Super happy to have this store in Gatineau...saves the long drive to the Ontario side.

Daniel Morin

(Translated) I like this store !!! (Original) J'aime ce magasin !!!

Bruno Patry

(Translated) Very good products and professional staff (Original) Très bon produits et personnel professionnel

Bruno Patry

(Translated) Very good products and professional staff (Original) Très bon produits et personnel professionnel

MTGO Mage

Can rarely get help over the phone, and get charged with the problem still not fixed to get the machine looked at. Dissapointed... of having to bring the machine each time... wait several weeks because of covid?

Eric Labelle (QC trail adventures)

(Translated) Prefer store (Original) Magasin préférer

iplayloud2

Cool place!

George C

Always great deals at Canada computers, I would recommend this place .

Patrick Narcisse

My favourite store for all things computers! Great staff as well! ????

Philip Duval-Whelan

Great staff, returned a product and was given great attention and good services.

Francis Larivière-Robidoux

(Translated) Fast service and a clean store! (Original) Service rapide et magasin propre!

daniel michaud

(Translated) This has become my store of choice for my computer purchases. People are always ready to advise us and they are not trying to sell you something you do not need. I recommend this business to anyone who is serious about their IT purchases. In addition to a Canadian company we still have a lot of this kind. (Original) Ceci est devenu mon magasin de choix pour mes achats informatiques. Les gens sont toujours prêts à nous conseiller et ils n'essaient pas de te vendre quelque chose que tu n'as pas de besoin. Je recommande ce commerce à n'importe qui qui est sérieux dans ses achats informatiques. En plus une entreprise Canadienne il nous en reste plus beaucoup de ce genre.

Eric Laplante

(Translated) Good prices but, not a lot of products (Original) De bons prix mais, pas beaucoup de produits

Jacques D'Aoust

Seems like a good place for your next I.T.

André Delisle

(Translated) Inventory a little outdated, any service. (Original) Inventaire un peu dépassé, service quelconque.

Alain Boisvert

Went yesterday and had an excellent service, Danny the young man that helped me was super friendly and knowledgeable. Thanks guys at canada computers

Nicolay Leveille

(Translated) The employees are really passionate about computers. Excellent customer service, technical service adjusted my ventilation and that fixed the problem. I took a custom build and I am very happy with the result. (Original) Les employés sont de vrai passionné d'informatique. Excellent service a la clientèle, le service technique a ajuster ma ventilation et ca a réglé le probleme. J'ai pris un custom build et je suis tres heureux du resultat.

Michel Provost

Great services+ good price and selection

Benoit Fontaine

Great selection of computers and parts, tvs and other electronics. Definitly worth checking before buying electronics elsewhere.

Adam Manley Densmore

TL:DR Just buy online and save yourself a headache. I was really looking forward to supporting local businesses. This store crushed those feelings. I went in with a shopping list of parts for 2 computers I'm building for work. Gave the list to the Employee who constantly suggested other parts, I said no, just what's on the list please. I was told they didn't have the grey case I wanted, only yellow or red, I said I'll take one of each. The red case he brought me wasn't the case I asked for. Got two yellows. They only had one motherboard I needed, so he suggested another board. So I said I'll take the one on my list and the suggested board. I needed to get back to work so I didn't verify everything on my shopping list. BIG mistake. I had misplaced trust in what I thought (at the time) was a competent employee. When I got back to work I realised I was only given 2 sticks of RAM, I had 8 on the shopping list. Went back to get the right amount of RAM. Came back to work to realise this RAM isn't on the compatibility list of the motherboard. I thought to myself "That's odd, I'm pretty sure I verified this?". Turns out they sold me the wrong board (I had the Z390 on the list and was given the Z370). So I figured I would verify the RAM I needed for the board they incorrectly sold me, and go back to the shop (again). After getting back to the office with the correct RAM, the computer wouldn't turn on. I thought to myself: "Wouldn't it be funny if the incorrect board they bought me didn't work?". So I bought a new board of Amazon and everything worked. At this point, it wasn't funny Went back (AGAIN!) to return the faulty board. Waited over 30 minutes to be told they wouldn't accept it because it didn't have the little black cap for the CPU pins. In total I spent over 3000$ on computer parts with plans on doubling or tripling this order for more computers throughout the year. Yet they refused to take a <200$ return. I guess it's back to online shopping for our business needs. What a let-down.

Emilio MacQuat

My favorite computer store

Remi Auray

They never pick up their phones.

Jean-Paul Leblanc

(Translated) Excellent service from the employee, he knows his products very well and really listens to his customers. Thanks Martin D. (Original) Excellent service de la part de l'employé, il connaît très bien ses produits et est vraiment à l'écoute de ses clients. Merci Martin D.

ShiftingShadows

Prices are more reasonable than bestbuy thats for sure. I have been going there quite some time now and I can say that 50% of the time you'll get great customer service. The unacceptable part is that they never answer their phone or emails. No excuses for that.

Shane

The staff is friendly, the prices are very competitive, and the selection is good. Can't find even one criticism to say about this place.

Ktm_rider87

(Translated) Good service, guys know a lot about it! Lots of choice and stock! (Original) Bon service, les gars s'y connaissent bien ! Beaucoup de choix et de stock !

NightHawk NGC

Good place for computer parts. Employees there though are arrogant and have no customer service skills. If you can past that then its a good computer store.

Naïr Alibhay

(Translated) If you buy a computer and something doesn't work and is under warranty, expect you to be told by the supervisor that he doesn't care and that he doesn't do that sort of thing, go to Ottawa even though the borders are closed and try your hand at Montreal, but that's not my problem. He doesn't care about the phone too. (Original) Si tu achètes un ordi et que quelque chose ne fonctionne pas et est sous garantie, attends-toi à ce que tu te fasses dire par le superviseur qu'il s'en fou et qu'il fait pas ce genre de choses, va à Ottawa même si les frontières sont fermés et essayes-toi à Montréal, mais c'est pas mon problème. Le téléphone il s'en fou aussi.

Crapcore

First off, how in the world does this place have a 4/5 star review on google?! I bought two "new" computer mice and im sure both were either broken or used right out of the box. tried returning them, but they gave me some nonsense "final sale" excuse. i left two reviews on their website regarding the mice i bought, and they never published my reviews. i never said anything malicious about their store i just said the mice were broken soon after purchase. very sketchy company. im sure i got scammed and you should not buy from canada computers.

Jean-Francois Busque

Got good service from the salesmen but when it came to dealing with the store manager, I got horrible service. I will not go back to this store and just continue to order online.

christian parisien-boily

(Translated) Good (Original) Bien

Vincent Allain

(Translated) I really like the place. To date I have had excellent service, and they still have a lot of variety in store. (Original) J'aime beaucoup l'endroit. À date j'ai eu de l'excellent service, et ils ont quand même beaucoup de variété en magasin.

Jonathan Poisson

Decent selection and friendly staff

Jeremy Labbé

(Translated) Good store with lots of product at good prices (Original) Bon magasin avec plein de produit a bons prix

XforceSkywalker

1-Very bad service 2- Lying Employees 3-Need More technicians and they also canceled my 3-year to guarantee on the computer I bought in October of 2019

Frédéric Sylvestre

(Translated) I bought a desktop computer. Excellent service and very well advised for my needs. (Original) J'ai acheté un ordinateur de bureau. Excellent service et très bien conseillé pour mes besoins.

M Nelson

Cell phone cable , awesome price and quality

Jon Fleig

This very well might be the only full service computer store in Gatineau. The prices are as good as the national big box retailers, and the counter service is low key and helpful. Bought the wife's Thinkpad at the Ottawa location 6 years ago, and the daughter's laptop last year.

Quentin Richard

Staff just wanders around

Alain Pratte

All you need for computers

Therese St-denis

I found what I needed.. service was very good..

Luc Desormeaux (Scalazomo)

They have graphics card in stock, confirmed by an employee, but they won't sell them to you. They actually have a rule that if someone wants an NVIDIA GPU, you have to buy a bundle. Good for you that the prices are high and people are desperate to get a GPU. Once things go back to normal, I hope people will remember their shady practices. I know I will.

Sandrine U.

(Translated) Excellent customer service by Laurent! Knowledgeable, super friendly and patient (he stayed 20 minutes longer to serve us and chat) Really appreciated, I highly recommend Laurent ???????? (Original) Excellent service à la clientèle par Laurent! Connaissant, super sympathique et patient (il est resté 20min de plus pour nous servir et jaser) Vraiment apprécié, je recommande fortement Laurent ????????

Francois CN

(Translated) Finally a computer store that looks good on the Quebec side. Much better than Best Buy ... (Original) Finalement un magasin d'informatique qui a de l'allure du côté du Québec. Bien mieux que Best Buy...

Vincent Pariseau

Got served by Cory B. who has no professionalism. I came to the customer service desk for troubleshooting and he didn't ask any questions or even greeted me. When I came back to get my computer after the diagnostic, he didn't say a word. …

Mike “MrRuber249” Lauzon

This Gatineau store is great. Manager Daniel was very helpfull.

Francis Lalonde

(Translated) 2021-08-26 - Returned to make a purchase, I just get served in English by the manager ... don't speak French, really but really no consideration at this store..it should close shop. After this company will wonder why consumers buy online ... DISAPPOINTING !!!! ‐----------------------------------- No way to reach the store by phone and not respond to the email. Good product but store is tough ... lack of stock and empty shelves. (Original) 2021-08-26 - Retourné faire un achat, je me fais servir simplement en anglais par le gérant...ne parle pas français, vraiment mais vraiment aucune considération a ce magasin..il devrais fermer boutique. Après cette compagnie va se demander pourquoi les consommateur achète en ligne...DÉCEVANT!!!! ‐----------------------------------- Aucun moyen de rejoindre le magasin par téléphone et ne répondre pas au courriel. Bon produit mais magasin fait dure..manque de stock et tablettes vides.

Yves Savoie

So happy to finaly have a Canada computers store local to Gatineau. I used to go to the stores in Ottawa. Prices were what I expected and they had a good selection of products. Some of the stuff could probably be found online cheaper bit having access to the products locally is a amazing. There are almost no stores in Gatineau that offered the products they offer.

Yannick Therrien

(Translated) WARNING: DO NOT PURCHASE FROM CANADA COMPUTERS. it does not take any return if you open your box at home. They claim it is because of COVID ... I spoke from the start with a so - called supervisor (named Coby I believe), whom I explained to have spent close to $ 5000 in the last year and that he was going to lose me as a customer for refusing a return on a $ 55 keyboard and a $ 25 mouse which are not at all suitable for me (but yet advised by one of their salesman 6 days before). He replied: ok. And there are many complaints from BBB as well: CURRENT ALERTS FOR THIS BUSINESS Pattern of Complaints: BBB files indicate that this business has a pattern of complaints concerning delivery and customer service issues. (Original) AVERTISSEMENT: N'ACHETEZ PAS CHEZ CANADA COMPUTERS. il ne prennent aucun retour si vous ouvrez votre boite chez vous. Ils prétextent que c'est à cause de la COVID... J'ai parlé dès le début avec un soit--disant superviseur (du nom de Coby je crois), a qui j'ai expliqué avoir dépensé près de $5000 dans la dernière année et qu'il allait me perdre comme client pour avoir refuser un retour sur un clavier de $55 et une souris de $25 qui ne sont pas du tout appropriés pour moi (mais pourtant conseillé par un de leur vendeur 6 jours auparavant). Il a répondu: ok. Et il y de nombreuses plaintes aussi chez BBB: CURRENT ALERTS FOR THIS BUSINESS Pattern of Complaints: BBB files indicate that this business has a pattern of complaints concerning delivery and customer service issues.

Daunais819

(Translated) There is no one answering the phone .... never (Original) Il n'y a personne qui répond au telephone....jamais

r0k088

Best team for the best information, great tech for repairs and building new computers

Kevyn Bissonnette

(Translated) Do I really need to give an opinion on this place? (Original) Est-ce que j'ai vraiment besoin de donner un avis sur ce lieu?

Denis LaPointe

Great service.

Stephanie Girard

(Translated) I would not have thought of buying a work computer there but the prices are great and the service is specialized. I am very happy with my purchase. (Original) Je n'aurais pas pensé acheter une ordinateur de travail là mais les prix sont super et le service est spécialisée. Je suis très heureuse de mon achat.

Jean-Philippe Simard

(Translated) It doesn't answer the phone, I can't order the item I want on the internet ... (Original) Ça répond pas au téléphone, impossible de commander sur internet l'article que je veux...

Serge Cote

(Translated) Choice, good prices and IT-knowledgeable staff who don't have to ask our questions before making a purchase if you're not an expert in the field. (Original) Du choix, des bons prix et du personnel qui connaît l'informatique à qui ont peu poser nos questions avant de faire un achat si on 'est pas un expert en la matière.

calamite0

(Translated) Got a count (Original) Got a computet

Jean Grenier

(Translated) Excellent for computers (Original) Excellent pour ordinateurs

Eric Meunier

(Translated) This is the place for all your IT needs in Gatineau (Original) C'est la place pour tous vos besoins informatiques à Gatineau

Warnon Jesse

So many good, very store, all of the copute

Arcturus

First off, the customer service is beyond; the employees go out of their way not only to help you, but to get to know you as a person. The owner of this store is always on the floor to check up on his customers and to have open conversations with them. This is the first experience I've seen in all my years of retail shopping where the boss is interactive to his clients. I came to purchase a laptop and the extra neccessitics needed, being unsure of what I should buy, I was taken very well care of! The employees are honest and do not want to dry you out of your own money, they are honest sales people. The store is clean and well taken care of. Most retail stores have opened boxes laid around, there's papers on the counters that are in a disorganized mess, it literally drives me up the wall. Not this place, it smells nice, everything is organized and bright! The employees are hardly seen lazing about doing nothing. In comparison to other retail stores, I'm constantly seeing staff on their cell phones, or worse; talking amongst each other in vulgar language. The employees here are all busy doing something, and if you are seen waiting about, they will personally come over and ask if you need help. I enjoy this very much. I apologize for anyone reading this as it seems like I've just written an essay more than a review, but please consider coming here. These people are experts, they're honest, you get what you pay, the store is clean, and the boss is kind! You leave the store feeling accomplished with your purchases. Thank you again, Ordinateurs Canada Gatineau, you're the best! Highly recommend this place to everyone, whether you game, you're a student, or just in need of a good laptop.

Marc Lafontaine

(Translated) Good selection, immediate service thank you (Original) Bonne selection , service immédiat merci

André Madrid

(Translated) I was to complain about a faulty chair, I was made to wait 15 minutes (there were 2 customers in the store) ... and finally the manager told me it was a final sale that 'he couldn't do anything ... not strong at customer service ... (Original) J'ai été pour me plaindre d'une chaise défectueuse, on m'a fait attendre 15 minutes (il y avait 2 clients dans le magasins)... et finalement le gérant m'a dit que c'était une vente finale qu'il ne pouvait rien faire... pas fort comme service à a la clientèle...

Mathieu Chantigny

(Translated) Good selection of products, the shelves were full and they were almost ready to open. However, there were only two open cash registers and it was a very long wait to pay. (Original) Bon choix de produits, les tablettes étaient pleines et ils étaient pratiquement prêts pour l'ouverture. Par contre, il n'y avait que deux caisses ouvertes et c'était très long attendre pour payer.

NABIL AIDOUD

The least you can expect is somebody to answer you on the phone right?

Mackle McGrath

Always knowledgeable and helpful.

Vincent Deschênes

(Translated) So much easier now that Canada Computers is in Gatineau. I love! And thanks to Vince for his great service. It seems he knows his stuff. (Original) Tellement plus simple maintenant que Canada Computers est à Gatineau. J'adore! Et merci à Vince pour son excellent service. Ça parrait qu'il connait ses affaires.

Michelle Roy

(Translated) Welcoming Professional Courteous Quick (Original) Accueillant Professionnel Courtois Rapide

François Beausoleil

(Translated) Always welcome. Excellent service from Michael. Good variety of products and good prices. (Original) Toujours bien accueilli. Excellent service de la part de Michael. Bonne variété de produits et bons prix.

Sylvain Levert

(Translated) Good selection, great store and good service. (Original) Bonne sélection, grand magasin et bon service.

Maurice O'Brien

(Translated) Courteous staff (Original) Personnels courtois

David Bouaillure

(Translated) Extraordinary customer service even in times of crisis. I phoned and got an immediate response and had my problem taken care of. I was made to feel that my problem was important. Special thanks to Mrs. Michelle for her excellent service! (Original) Service à la clientèle extraordinaire et cela même en temps de crise. J'ai téléphoné et j'ai eu une réponse immédiate ainsi qu'une prise en charge de mon problème. On m'a fait sentir que mon problème était important. Merci spécial à madame Michelle pour son excellent service!

Mario Brunet

(Translated) The shelves look empty and the staff seem a bit lost! It makes you want to buy on the web! (Original) Les tablettes ont l’air vide et le personnel semble un peu perdu ! Ça donne le goût d’acheter sur le web !

Jocelyne Mercier

(Translated) Good service, very competent employees. None of the items (2) that I needed were in store. (Original) Bon service, employés très compétent. Aucun des articles(2) que j'avais besoin étaient en magasin.

Guy Lacourse

(Translated) I bought with my son a computer that he built for me really something powerful very good machine I swear to you they have everything at this store. (Original) J'ai acheter avec mon fils un ordinateur qu'il a monté pour moi vraiment quelque-chose de puissant très bon engin je vous le jure ils ont tout à ce magasin.

Greener

(Translated) Very good service! Thanks to the whole team for your work. Buying from this store instead of buying online was a very good decision. (Original) Très bon service! Merci à toute l'équipe pour votre travail. Acheter à ce magasin au lieu d'acheter en ligne a été une très bonne décision.

Sophie Côté Godin

(Translated) I went to the store to find a webcam (in this time of crisis during which webcams are scarce). Not many webcams in store, so Emeraude, the best employee, decides to do some research to find me THE model I need. Several calls to all the stores that say they have it in stock, call me to keep me informed and make it in a good mood! Really great service, its worth a promotion! ;) (Original) J'ai été en magasin afin de trouver une webcam (en ce temps de crise durant lequel les webcams se font rares). Pas beaucoup de webcams en magasin, donc Émeraude, la meilleure employée, décide de faire des recherches afin de me trouver LE modèle qu'il me faut. Plusieurs appels à tous les magasins qui disent en avoir en stock, m'appeler pour me gardeer au courant et faire sa dans la bonne humeur ! Vraiment un excellent service, sa mérite une promotion ! ;)

Pat T

Non existent customer service.Manager is a joke.Will go back to Ottawa store where they actually care for customer.

Francois Junior Poulin

(Translated) Good service, but the prices displayed are rarely good (generally cheaper at checkout however) (Original) Bon service, mais les prix affichés sont rarement bon (généralement moins cher à la caisse par contre)

Serge Lavigne

(Translated) Great place to find what you need for your computer. Very large place with lots of room and choice. I recommend it to you all. the staff are very nice and courteous. Its worth the detour. If I'm right, click like .. (Original) Excellente place pour trouver ce que vous avez de besoins pour votre ordinateur. Très grande place avec beaucoup de place et de choix.. Je vous le recommande a tous . le personnel est tres gentil et courtois. Sa vaut le détour. Si j'ai raison cliker like..

Erik Perreault

(Translated) The supervisor is out of place. No service, no listening, I consider their service to be theft (Original) Le superviseur n’est pas à sa place. Aucun service, aucune écoute, je considère que leur service correspond à du vol

Jake Cleroux

Staff fixed my problem but I still have to go back a second time Thanks for fixing the problem but I wish you would have just listened to what I wanted so that I wouldn't have to come back the second time.

Rodrigo Beltran

(Translated) I bought a liquid cooler as a result of the PC case that I bought with the help of a sales advisor. When I arrive to install the cooler, it does not fit my PC, when I go to return it, the manager turns me around and tells me that it is a final sale. What was never mentioned to me at the time of purchase. In addition, the manager tells me that it is an old sale. But when you work 50 hours a week and you simply don't have time to go make the trade. Worst service ever received from such a large company. I totally advise against shopping there. Rotten service from the manager. (Original) J'ai acheté un liquid cooler en conséquence du case PC que j'achetais en aide d'un conseillé vendeur. Lorsque j'arrive pour installer le cooler , il ne fit pas mon PC , au moment que je vais pour le retourner je me fait retourner de bord par le gérant qui me dit qu'il s'agit d'une vente finale. Ce qu'on m'a jamais mentionné au moment de l'achat. Deplus, le gérant me dit qu'il s'agit d'une vieille vente. Mais quand tu travail 50h semaines et que tu n'a simplement pas le temps d'aller faire l'échange. Pire service jamais reçu par une compagnie aussi grande. Je vous déconseille totalement de faire vos achats là. Service pourris de la part du gérant.

Patrick Desjardins

Staff is super friendly and extremely helpful and very knowledgeable.

Erik Berard

Good selection, fair prices. Horrible service, went Monday October 26th asked a simple question to the employee, he answered " read the boxes" went to best buy where they wanted my money...

G & B

(Translated) Selection, demonstration material, correct prices and availability can be checked online. (Original) Du choix, du matériel en démonstration, des prix corrects et la disponibilité peut être vérifiée en ligne.

Sonia

Poor service with salesman that have no knowledge of what they are selling. Got me to buy the wrong laptop and than charged me almost 400$ to return it. Was never told about the 10% fees of returning and the super all full 500$ warranty doesn't cover spills or breaks also not mentioned when buying. Was told buy store manger that it is written on my receipt... That they don't have to menton it. When asked how are we supposed to know before buying when it's not mentioned even when we ask about the topics. He said replied that it was not his issue and that it store policy. They sold me a 10 pds 17" gaming laptop and I'm not even 5 feet and need to carry that around at college... Battery life was poor basically all against what I asked. They had no demo to show me hence why I only found out all this after because they closed at 8 pm and it's was past and they were trying to go home I couldn't verify the product... Not impressed and will never buy from there ever again.

Ian Vincent

(Translated) It's a Christmas store for me. (Original) C'est un magasin de Noël pour moi.

Daniel Lafortune

It was about time bringing a good pc store in gatineau

candy massif

(Translated) Super good service and good listening (Original) Super bon service et une bonne écoute

Pierre Labelle

(Translated) Good services my there is not much in stock on the internet and in stores (Original) Bon services mes il a pas grand chose en stock sur internet et en magasin

Tony Lalonde

Very nice computer parts store.

Pascal Gaudreau

Great selection of computer related things

eric kalivas

This place deserves 0 stars. The standard employees are nice. The supervisor and manager are both extremely rude and if you look at past reviews or even try going into the store to speak to them, I assure you you'll understand.

pierre letourneau

(Translated) Good services, I appreciated the advice that offered me. No sales sure pressure. (Original) Bon services, j'ai bien apprécié les conseils qui m'ont offert. Pas de ventes sûr pression.

Audrey Poirier

(Translated) Not even worth calling them, they hardly ever answer (and if they answer, it's always after the 2nd call). They don't have voicemail either. I have been waiting for 2 months now for a gamepad repair. The cashier was kind and told me that she had also had the same problem as me with her controller. After a month with no news, I went to the store to get some information. They told me my controller had been traded for a new one and was about to be shipped. I asked them how long the delivery was going to take and they said they couldn't know due to the Covid. Okay, I'm thinking it's not going to take that long, if we're just talking about shipping. Three weeks later (so more than a month and a half after sending for the "repair"), I call the store. Two calls before you have someone on the line. They tell me that if they have not called, it is because the "repair" has not yet arrived in store. I ask them to have more information because they are still not able to tell me when I will receive my controller. They say they don't have time to check because there are 2 of them in stores and all the other employees are in a meeting. The employee offers to give my contact details so that a supervisor will call me back during the day. I was not surprised not to receive any calls. A week later (today and 2 months after sending my controller in for repair), I called the store at different times, 4 times, to try to get information. It's frustrating because I still don't have an answer or the product I paid for. I don't appreciate after-sales service. The employees are nice on the other hand, when we speak to them directly in the store or when we manage to talk to them on the phone ... (I called a total of 12 times before I just let it go and come to the store.) Update: I went to the store and they finally gave / exchanged my controller. They said the supervisor tried to contact me, but no. I have only one number, which was well written on my repair receipt. I have a voicemail box, but received no messages or calls. I called while I was in the parking lot to see if the employees would answer me. There were no customers in line. They did not respond. When I asked them, they said "we are only 2 in stores" yes, but don't tell me you can't answer the phone 24/7. It's ridiculous. And they say not having a voicemail is the owner's or manager's decision. Apparently, there is no way to contact the owners / managers if you want to make a complaint. Employees said your best bet was to write a review here. It's stupid because I know I'll never get feedback. The fault is not exactly with the employees but with the very organization which seems to give a damn about customers after the sale of a product. The fact that they don't have a voicemail box is just stupid because the employees don't answer the phones. I imagine that saves them from receiving complaints. I'm not saying that I don't recommend going shopping at Computers Canada. I'm just saying that I hope for you that you don't have a problem and go get a product repaired. (Original) Vaut même pas la peine de les appeler, ils répondent quasiment jamais (et s'ils répondent, c'est toujours après le 2e appel). Ils n'ont pas de boîte vocale non plus. J'attends depuis maintenant 2 mois pour une réparation de manette de jeu. La caissière était aimable et m'a annoncé qu'elle avait aussi eu le même problème que moi avec sa manette. Après un mois sans nouvelle, je suis allée en magasin pour avoir des renseignements. Ils m'ont dit que ma manette avait été échangée pour une nouvelle et qu'elle allait être sur le point d'être expédiée. Je leur ai demandé combien de temps la livraison allait prendre et ils m'ont répondu qu'ils ne pouvaient pas savoir en raison de la Covid. D'accord, je me dis que ça ne va pas prendre tant de temps que ça, si on parle juste de l'expédition. Trois semaines plus tard (donc plus d'un mois et demi après l'envoi pour la "réparation"), j'appelle en magasin. Deux appels avant d'avoir quelqu'un sur la ligne. Ils me disent que s'ils n'ont pas appelé, c'est que la "réparation" n'est pas encore arrivée en magasin. Je leur demande d'avoir plus de renseignements parce qu'ils ne sont toujours pas capable de me dire quand je recevrai ma manette. Ils disent qu'ils n'ont pas le temps de vérifier car ils sont 2 en magasins et que tous les autres employés sont en réunion. L'employé me propose de donner mes coordonnées pour qu'un superviseur me rappelle dans la journée. Je n'ai pas été surprise de ne pas reçevoir aucun appel. Une semaine plus tard (aujourd'hui et 2 mois après avoir envoyé ma manette en réparation), j'appelle en magasin à différentes heures, à 4 reprises, pour tenter d'avoir de l'information. C'est frustrant parce que je n'ai toujours pas de réponse, ni le produit pour lequel j'ai payé. Je n'apprécie pas le service après-vente. Les employés sont gentils par contre, quand on leur parle directement en magasin ou quand on arrive à leur parler au téléphone... Bref. (J'ai appelé un total de 12 fois avant de juste laisser faire et me présenter en magasin.) Update: Je me suis présentée en magasin et ils m'ont finalement donné/échangé ma manette. Ils ont dit que le superviseur avait essayé de me contacter, mais non. J'ai un seul numéro, qui était bien écrit sur mon reçu de réparation. J'ai une boite vocale, mais reçu aucun message ni appel. J'ai téléphoné alors que j'étais dans le stationnement pour voir si les employés allaient me répondre. Il n'y avait pas de clients en file. Ils n'ont pas répondu. Quand je leur ai demandé, ils ont dit "on est seulement 2 en magasins" oui, mais viens pas me dire que vous pouvez pas répondre au téléphone 24h/7. C'est ridicule. Et ils disent que ne pas avoir de boite vocale est la décision des propriétaires ou gérant. Apparament, il n'y a pas de façon de contacter les propriétaires/gérants si on veut déposer une plainte. Les employés ont dit que le mieux était d'écrire un avis ici. C'est stupide parce que je sais que je n'aurai jamais de rétroaction. La faute ne revient pas exactement aux employés mais à l'organisation même qui semble se contre-ficher des clients après la vente d'un produit. Le fait qu'ils n'ont pas de boîte vocale est tout simplement stupide parce que les employés ne répondent pas aux téléphone. J'imagine que ça leur évite de recevoir des plaintes. Je ne dis pas que je ne recommande pas d'aller magasiner chez Ordinateurs Canada. Je dis juste que j'espère pour vous que vous n'aurez pas de problème et aillez à faire réparer un produit.

people333 purple

Good store, got alot of thing you don't find at others computer store. Staffs are good too

maxime pilon

(Translated) Incompetent agents, lack of knowledge of their products and lie about their return policy. Some agents are very arrogant and the manager calls their clients a liar in their face. Lack of professionalism. (Original) Agents incompetants , manque de conaissances sur leur produits et mentent sur leur politique de retour. Certains agents sont tres arrogants et la directrice traite leur clients de menteur dans leur visage. Manque de professionalisme.

Andray Monnier

(Translated) Correct without more! (Original) Correct sans plus!

Yanick Cain

Really good services and prices.

Raz Marinescu

Good prices. Helpful staff.

Brandon Armstrong

(Translated) Great service (Original) Super service

Andrew Whitehead

Good location . Easy access. Saves a trip into Ottawa..

Pierre-Luc (Nashtak)

(Translated) I don't understand how it's possible that no one is able to answer the phone. No one bothered to set up a voicemail. (Original) Je comprend pas comment c'est possible que personne n'est capable de repondre au telephone. Personne n'a prit la peine de configuré un voicemail.

Geezy me

There's absolutely no way in hell that the five star reviews that wrote absolutely nothing are real reviews. I absolutely refuse to believe it. A complaint was made to the better business bureau and after 2 attempts to try and contact Canada Computers, they were unsuccessful. This speaks volumes of what kind of store, company this is. Multiple people have made remarks about the supervisor. AVOID AT ALL COST. Ottawa isnt far, go to the Canada computers there

Paul Séguin

(Translated) Surprising and very competent (Original) Surprenant et très compétant

Vincent Larabie

(Translated) Good service clear and precise. They take the time to answer the questions and do their best to help you in any way possible. I enjoyed my experience. (Original) Bon service clair et précis. Ils prennent le temps de bien répondre aux questions et font tout leur possible pour vous aider de toute les manière possible. J'ai bien aimé mon expérience.

Michael Richards

Lots of inventory. Staff seemed to be knowledgeable even though I didn't really need any help. Clean and well organized with competitive prices.

Theone6AAAAAAA

Big store with lots to see including a computer gaming section for actual game playing. Friendly staff, good prices

Nathaniel Quesnel

Wow

Xavier Parent-Bélec

(Translated) Really good. A lot of inventory, friendly service, I am pleasantly surprised! (Original) Vraiment bien. Beaucoup d'inventaire, service sympathique, je suis agréablement surpris!

Sam Beaudoin

(Translated) I bought a build of computer and it sold me ram not compatible with the rest of the equipment. Full build AMD, they sold my ram from Intel. With information research on similar situations, I am not the only one. Once installed they do not issue a refund. I am proud to have ... (Original) J'ai acheté un build d'ordi et il mon vendu du ram non-compatible avec le reste de l'équipement. Full build AMD, ils mon vendu du ram de Intel. Avec des recherche d'info sur des situation similaire, je ne suis pas le seul. Une fois installé ils ne font pas de remboursement. Jme suis fié a eu...

Vincent Lacroix

(Translated) Great place to build a pc. Very good price. (Original) Super endroit pour builder un pc. Tres bon prix.

Etienne Tremblay

(Translated) Yes! (Original) Oui!

Yasin Guducu

(Translated) I bought headphones for $ 150 2 weeks ago .. the headphones in question are faulty and greasy in my ears. However, they did not want to exchange my headphones and put the blame on my computer which is 1 month old. In addition, their policy is to refund any defective item within 30 days. Anything Q I do not recommend this place and will never buy here again! (Original) J'ai acheté des écouteurs a 150 $ il y a 2 semaines.. les écouteurs en question sont défectueux et griche dans mes oreilles. Cependant, ils n'ont pas voulu échanger mes écouteurs et ont mis le blâme sur mon ordinateur qui date de 1 mois. De plus, ils ont comme politique de rembourser en dedans de 30 jours tout article défectueux. N'importe quoi Q Je ne recommande pas cette place et je n’achèterai plus jamais ici !

Marc Lacourciere

(Translated) Excellent service for a defective security camera. (Original) Excellent service pour une camera de securite defectueuse.

mathieu constantineau

(Translated) Vrmt good service wow! (Original) Vrmt bon service wow !

christian pariseau

(Translated) Great service (Original) Super service

Simon Lalande

Bought online, but they won't fill in my order. This is basically stealing. Will never buy from this store again.

Terry Arsenault

(Translated) Always good service (Original) Tounours un bon service

Vasyl Volyk

I got order in time. Thanks guys!

xp s

Don't trust this store. I ordered my Ram at the beginning of Jan and now they told me my order has been cancelled. If i want the similar product, I have to pay $20 more. I have waited for a month!!!!!

jordan hotte

(Translated) Very good service! (Original) Très bon service!

Stephane Sauve

Should have known better then to go there on boxing day. Service was great once I was able to be helped. Oh and in case you are wondering it was past 5Pm when I went.

bouchard david

(Translated) Worst service I received I bought something that never worked a laptop charger the guy Anthony told me to get me a refund no problem I arrive in Laval in my area the manager shaw to refuse and he spoke to your manager Paul who did not want even if the error had been made by are employed in Gatineau (2 days after the sale) //// if I had been able to put a negative note I would have - 5 star (Original) Pire service reçu j'ai acheter quelque chose qui n'a jamais marcher un chargeur de laptop le gars Anthony ma dit qu'il me faire rembourser aucun problème j'arrive à Laval dans mon coin le gérant shaw à refuser et il a parler à votre gérant Paul qui n'a pas voulu non même si l'erreur avais été fait par sont employer à Gatineau ( 2 jours après la vente) //// si j'avais pu mettre une note négative j'aurais - 5 étoile

Alexandre Hein (Maikren)

(Translated) Very good service and competitive price. The shelves are often empty. (Original) Très bon service et prix compétitif. Parcontre les tablettes sont souvent vide.

André Leclerc

-Better be well versed in computer if you want to have one built there. The staff would keep suggesting RAM that were not compatible with my build despite me providing them a list of possible compatible hardware. They were clearly more interested in selling what was in store than something to get the most of my machine. -When ordering backorder items, instead of notifying you when all the items are at the store and your order is complete, they send a separate email for each individual item upon arrival to the store but the email doesn't specify which item has made arrived. It's just a generic 'pick up your item within 3 days or your order is canceled'. If to want to know if all's good for pick you have to call... which brings to the following point. -No voicemail. If no employee are near the phones be prepared to call over and over for up to 30 min. -They have an email address but don't actually respond to anyone sending a query through there. -When they build my computer they forgot to install half the ram I had bought. I had to go back to get them to do it. When I called a week later they had still not done it. Apparently my computer had been put at the back of the line. When I voiced my displeasure at this state of affairs they rushed the job installing the RAM without doing the proper stability check I had paid for. The lady also hung up the phone on me. -Apparently even if you place an $6000+ order its not enough to get good service.

Paul Frederick

I went to the Canada Computers today in Gatineau, Quebec to return a PC cooler which I had not needed since the computer repair shop where I got my PC built, sold me one at a better price. From the moment I walked in the door to the moment I left. I kid you not, in my 30 years on this earth, I have never been treated so rudely for absolutely no reason. Cory, the employee's name, to my surprise when I saw his tag, it said supervisor. What upsets me so much is that I bought two prebuilt PC's at Canada Computer's and whenever I need something tech related, it's my go to spot. When I came in, I stood at the cashier on because I had not seen the line for returns on the other side at first. I then switched and waiting on Cory to come serve me. As soon as he got behind his counter, he blatantly says in French, what do you need? Instead of how may I help you? In the most rude tone. I then asked if I could return both the PC cooler and the thermal paste that I bought because upon my initial purchase with the cashier Alexander, I was never told a cooler included thermal paste. He rudely told me no, then proceeded to tell me the cooler was final sale, assuming I had opened the box which I very clearly had not. He opened the box, inspected everything, all while not saying a single word to me. His next words were, what are the last 4 digits of the credit card you purchased this with? So I told him . Since he clearly didn't believe me for whatever reason, he said let me see. He refunded me the cooler, said absolutely nothing else about the thermal paste without even explaining to me the reason why it could not be returned and I didn't even get a thank you or goodbye, he just handed me my proof of refund. I cannot repeat this enough, 30 years old, i've never had such a rude employee for absolutely no reason at all. From start to finish, it really ruined my day to be treated like garbage because I was returning a product. Canada computers will no longer have my service after this. Edit: Since I wrote this review, I made a complaint to corporate Canada computers. The store manager claims that everything I wrote here was made up. This is not consistent with previous reviews from other people that claim the manager is rude and employees do not advise customers of the return policy. Please please go to Canada computers in Ottawa. They're extremely friendly and professional.

Jean-sebastien Boulanger-theriault

(Translated) Nobody said hello to me when entering the store and people and came in the aisle to offer me help I went to look for a clerk some ranger further, he was able to answer my questions on the other hand. But it would be nice if someone could come and offer some help, especially since I was the only customer or almost in the store. (Original) Personne m'a dit bonjour en entrant dans le magasin et personnes et venu dans l'allé pour m'offrir de l'aide je suis aller chercher un commis quelque ranger plus loin, il a sue bien repondre à mes question par contre. Mais il serait appréciables que quelqu'un vienne offrir de l'aide surtout que j'était le seul client ou presque dans le magasin.

M S

So far we have bought a handful of items from this location including 2 Fiio Mp3 players, a Laser Printer and a small laptop and had only top notch service. Even when I go in to buy cheap items like memory cards and cables the staff are helpful, cheerful and not rushed.

Martin Desrosiers

(Translated) Very bad experience with the manager of the establishment. Yet after having negotiated a price reduction to compete with NewEgg's prices, and after having obtained the possibility of financing over 6 months without interest with the seller and after the latter has checked with his floor manager to validate the agreement, and that this manager had ratified the agreement in question, I picked up the said products with a value of more than $ 2600.00. It was then that things turned sour. The store manager stupidly refused to comply with the agreement already made with the seller and his floor manager. The store manager however checked with the seller and the placher manager who confirmed the agreement, but the store manager made an excuse of confusion between the floor manager and the seller to cancel the agreement saying that he did not could not grant a price reduction following the store's pricing policy and provide financing at the same time. He reneged on the first agreement he even suggested the answers in his favor as he spoke on the phone to his manager saying: '' you know that it is not allowed to offer financing with a drop in price, whereas it was the agreement between you and the customer '' what a flippancy on the part of the manager of the store and this while I could clearly hear what he was saying on the phone. VERY BAD EXPERIENCE that lasted over an hour of time. Suggesting at one point that the floor manager would have to pay the price difference due to his mistake. A MANIPULATOR seeking to create a feeling of guilt by hoping to get me to say ... no no not charge this to your floor manager ... but not having bit his fallacious intention to manipulate me, and after telling him that it was watching him with him with his floor manager, he didn't want to carry out this threat ... what a shame on this type of person. He was talking to me with a bite of gum in his mouth ... Does that give you any idea of the type? I will never go to Canada Computer for anything again unless I see that poor guy has been fired. (Original) Très mauvaise expérience avec le gérant de l'établissement. Pourtant après avoir négocié une diminution de prix pour rivaliser avec les prix de NewEgg, et après avoir obtenu la possibilité de financement sur 6 mois sans intéret avec le vendeur et après que ce dernier ait vérifié avec son gérant de plancher pour valider l'entante, et que ce gérant ait entérinée l'entente en question, je suis passé chercher les dits produits d'une valeur de plus de $2600.00. C'est alors que les choses se sont gâtées. Le gérant du magasin a bètement refusé de se plier à l'entente déjà convenue avec le vendeur et son gérant de plancher. Le gérant du magasin a pourtant vérifié avec le vendeur et le gérant de placher qui ont confirmer l'entente, mais le gérant de magasin a prétexté à une confusion entre le gérant de plancher et le vendeur pour annuler l'entente affirmant qu'il ne pouvait pas accorder une baisse de prix suivant la politique de prix du magasin et donner le financement en même temps. Il a renié l'entente première il a même suggérer les réponse en sa faveur alors qu'il parlait au tèléphone à son gérant se plancher du genre: ''tu sais qu'il nest pas permis d'offrir du financement avec une baisse de prix, alors qu'elle était l'entente entre vous et le client'' quelle désinvolture de la part du gérant du magasin et celà alors que j'entendais clairement ce qu'il disait au téléphone. TRÈS MAUVAISE EXPÉRIENCE qui a durée plus d'une heure de temps. Suggérant à un moment que le gérant de plancher aurait à payer la différence de prix du à son erreur. UN MANIPULATEUR cherchant à créer un sentiment de culpabilité en espérant me faire dire... non non chargez pas cela à votre gérant de plancher... mais n'ayant pas mordu à sa fallacieuse intention de me manipulé, et après lui avoir dit que cela le regardait avec lui avec son gérant de plancher, il n'a pas voulu mettre cette menace à exécution... quelle honte à ce type d'individu. Il me parlait avec une chiquée de gomme dans la bouche... Ça vous donne une idée du type? Jamais plus j'irai chez Canada computer pour quoi que ce soit à moins de voir qu'on ait congédié ce pauvre type.

Max Leduc-Laverdière

(Translated) Very poor customer service. The last time I went there were only two employees behind the counter and no one on the floor to answer my questions. After waiting a good 10 minutes in line to find out if an item was in stock, I have to wait for everyone to come online before they go to see if what I wanted was in stock. It is after another 10 minutes later that an employee leaves the break room but is unable to answer any technical questions and after going to check if what I wanted was in stock, come back telling me that he there aren't any more. I had to wait for the cashier to go to the back-store so that he finally came back with the headphones I wanted. A service that should have taken a good 5 minutes took more than 30 minutes. This is unacceptable. (Original) Service à la clientelle très mauvais. La dernière fois que je suis allé, il n'y avais que deux employés derrière le comptoir et personne sur le plancher pour répondre à mes questions. Après avoir attendu un bon 10 minutes en ligne pour savoir si un item était en stock, je dois attendre qu'il passe tout le monde en ligne avant qu'il aille voir si ce que je voulais était en stock. C'est après un autre 10 minutes plus tard qu'un employé sors de la salle de pause mais est incapable de répondre à aucune questions techniques et après être allé vérifier si ce que je voulais était en stock, reviens en me disant qu'il n'y en a plus. J'ai du attendre que le caissier se rende dans le back-store pour qu'il revienne enfin avec les écouteurs que je voulais. Un service qui aurait du prendre un bon 5 minutes a pris plus de 30 minutes. C'est inacceptable.

Stephane Roulier

(Translated) The shelves are empty ... surely due to the pandemic. All businesses have supply problems (Original) Les tablettes sont vides... sûrement dû à la pandémie. Tous les commerces ont des problèmes d'approvisionnement

Scott Scott

(Translated) A lot of choices. Wide variety of products. Prices are reasonable and competitive. (Original) Beaucoup de choix. Grande variété de produits. Les prix sont raisonnables et compétitif.

Nicholas Martin

(Translated) Very friendly and great service Thank you to Laurent and Patrick for being patient with me and for helping me (Original) Tres amicable et super bon service Merci a Laurent et Patrick d'avoir eter patient avec moi et de m'avoir aider

chakib salah (Alpheindos)

(Translated) They never answer the phone very bad service, but he in Ottawa answers right away ..... (Original) Ils ne répondent jamais au téléphone très mauvais service, mais lui à Ottawa réponds tout de suite.....

Denis Cabana

lots of missing stock ex: ddr4 laptop ram 2666, 0 skus on hand. lack of high end laptops available. good employees, bad supervisors and managers. too bad, i would have liked making this place my go to, thank god for the Internet.

Gerry Buffett

Good, Staff try hard and are polite.

Eric Brosseau

(Translated) Correct. Ya better like Amazon. (Original) Correcte. Ya meilleur comme Amazon.

Danny Alexander

Contacted them earlier today, looking to troubleshoot a very irritating issue, lol, and they (Jason) took the time to solve my query. Thanx guys! Much appreciated!

Fauteux Maxime

(Translated) If I could I would give 0 stars. Short story, I buy a ssd hard drive on special and not able to install windows in it.. no way. I try another ssd of a different brand and it works great, no problem. Once arrived at the store I speak with the manager and he tells me that I have to pay $50 to have a diagnosis carried out and that the problem is not the hard drive but my computer. Even if I explained to him that I was able to install windows on another brand of ssd than this one. In short he does not want to reimburse me and he tells me that it is the policy of the store etc etc. So I went to Ottawa and they reimbursed me without even asking me a question. Even in ottawa, they don't understand why they didn't want to refund me and it was silly of them. I don't recommend anyone buy anything from Canada Computer in Gatineau unless they like being ripped off. I highly recommend the Canada Computer downtown Ottawa store, IMPECCABLE customer service!!! (Original) Si je pouvais je donnerais 0 étoile. Histoire courte, j'achete un disque dur ssd en special et pas capable d'installer windows dedans.. aucun moyen. J'essais un autre ssd d'une marque differente et ça fonctionne super bien, aucun probleme. Une fois arrivé au magasin je parle avec le gerant et il me dit que je dois payer 50$ pour faire effectuer un diagnostique et que le probleme n'est pas le disque dur mais bien mon ordi. Meme si je lui ai expliqué que j'etais capable d'installer windows sur un autre marque de ssd que celui-ci. Bref il ne veut pas me rembourser et il me dit que c'est la politique du magasin etc etc. Je suis donc aller a Ottawa et il me l'on remboursé sans meme me poser de question. Meme que a ottawa, ils ne comprennent pas pourquoi ils ne voulaient pas me rembourser et que c'etait ''silly'' de leur part. Je ne recommande a personne d'acheter quoi que ce soit au Canada Computer de Gatineau a moins qu'ils aiment ça se faire avoir. Je recommende fortement le magasin Canada Computer downtown Ottawa, service a la clientele IMPECABLE !!!

Pierre P

(Translated) Correct, nothing more. (Original) Correct, sans plus.

P.C. McGregor

Drove 40 minutes to get a white Mid tower case the inventory system said was in stock, turns out to be the black one with tinted glass, they know it's wrong in the system but won't fix it. Wasted an hour and a half of time and a bunch of gas.

shaunn lamothe

very professional.they know what there are doing with computers.i wen't to best buy geek squad before and each time they broke something in my computer and its way to expensive but Canada computers its quite cheap and they do a great job and very nice people that work there.give it a chance to that place it's worth it.

Mark Last

The workers at this place don't know what they are doing or selling. They don't have any real computer knowledge; they are there to simply sell items and give vague answers to basic questions. One guy has a deer in the headlights stare when asked to give a simple opinion on what pc component to buy or what this part or that part can or can't do for a rig. This store employs people that can't answer any mildly advanced questions. One guy's answer to a question I had about an item was to just read the back of the package and repeat what was written. The customer has to treat this place like a warehouse. If you know what you're looking for and why then just buy the item and leave. Don't ask questions.

Alexandre Girouard

They helped me threw the entire process of picking my computers parts

Ma Mo

Canceled order try to tells me they wont sell 6k of items if you already bought a gpu since 2019 They are for shure paid by pcu business its a store they will bankrupt after pandemic dont buy anything here!!!!

Marc-andre Gravelle

Verry good

Backyard Farmer

Really bad customer service. Might as well go to Ottawa for better service and less tax to pay.

Pourmon Médecin

Aucune réponse au téléphone après plusieurs essais mais merci pour vos commentaires je vais aller à Ottawa à la place

S. Samson

(Translated) So glad to have a Computer Canada in Gatineau. Good product diversity and very good service. (Original) Tellement content d'avoir un Ordinateur Canada a Gatineau. Bonne diversité de produit et très bon service.

Christine Lamarche

Always an awesome experience, from help to find a product to after purchasing it the service is really good!

Pat Lee

(Translated) Large store. Big choice. (Original) Vaste magasin. Grand choix.

ben d-lafa

Arrived 1047 on sunday april 18th 2021. Google said store was open, there own door sign says it was. They're not, an no answer on the phone either. Never come to this store. I've tried to come here about 10 times. Should of take the hint after the first....

Yan Periard

(Translated) Change opening hours without notice. No longer let customers enter the store and no longer accept cash. You are doing really hard right now. (Original) Change les heures d'ouverture sans aucun avis. Ne laisse plus les clients rentrer dans le magasin et n'accepte plus l'argent comptant. Vous faite vraiment dure présentement.

Bruno Lefebvre

(Translated) Excellent service and advice! (Original) Excellent service et conseils !

Vincent Roy

(Translated) Competitive price on several items, many choices. Not to mention the online stores that is the place for computer parts. (Original) Prix compétitif sur plusieurs articles, beaucoup de choix. Sans compter les magasins en lignes c'est LÀ place pour des pièces d'ordinateur.

Fel

Cant even have someone on the phone , very bad service in gatineau

Owen Brunet

Amazing super friendly people even if you're first language is English

Melanie Belanger

Line up are horrible. They have 3 check out and one guy has been busy with the same comsumer for over 30 minutes. People are leaving because you can't even walk in the rows. Very bad planning from the owner for the opening

Jean Rouleau

(Translated) Very good price Very polite with Customers (Original) De très bon prix Très polie avec les Clients

benoit leblanc

(Translated) I liked, a lot of good price choices (Original) J'ai aimé, beaucoup de choix bon prix

Jocelyn Boyer

(Translated) Clean, respectful staff plentiful parking, easy to get in and out. (Original) Propre, personnel respectueux stationnement abondant, facile d'accès et de sortie.

stephen jolicoeur

needed parts to connect my new tv to my old combo vcr/dvd player. Had no idea what I needed, went in to the store explained my problem. the lady at the counter was excellent, told me exactly what I needed and how to connect it all. I was very inpressed, told the manager how great she was. a few weeks later went back in to get some cables for another piece of equipment. Same manger saw me and recognized me, asked what I was looking for, and explained the cable I needed. Took me around the store to show me the various items they have as I had no clue just how much electronics / computers they have. People are great here.

joey bitar

They don't even answer their phones...