Not helpful at all. I went to get my laptop screen fixed, they changed the wiring to the cable and now it doesn't flicker anymore. BUT now, it is no longer charging. It was charging before I sent it in and it isn't anymore.
When I called them back, the man said he wouldn't honor any more issues that appear up after the repair because he charged me ONLY $20. Which sure, $20 isn't a lot, I expected it to be higher. But I rather it cost more to be actually looked at, instead of that half assed remark and blaming the hardware. If the hardware is an issue it should still be charging even after i took it in. It was charging fine 3 days ago and its expected to still be charging after it comes back.
After the first call, they called back to say maybe the charger is the cause and to drop by and try a different charger. The charger was working fine for the past 2 years, and suddenly stopped working when its "repaired"?
Price isn't an issue, If charging more is the way to go then do it, I don't care if it cost, $20, $50 of even $200 more. No one wants to visit a repair shop more than they have to, I'd rather pay more for a laptop that is repaired and works instead of one that isn't working. They aren't doing anyone any favours by charging only their diagnostics fee for the repair. I would never recommend this place to anyone. It would've been better to just go to GeekSquad in Bestbuy.