You will see the reviews of real people who purchase the services of Gizmo's Computers (Computer Repair) around Esquimalt area (Canada).
Nowadays the firm gets a rating of 4.7 over 5 and this rating was based on 127 reviews.
As you can see it reaches an feddbacks average is practically the top, and it is founded on a very large number of scores, so we may say that the rating is very accurate. If people have bothered to evaluate when they've done well with the business, is that it works.
You know that we do not usually bother to place tatings when these are good and we usually do it only if we have had a problem or issue...
This Computer Repair belongs to the category of Computer store.
Excellent staff and workmanship. They fixed my computer issue in less than a half hour while I waited. I highly recommend Gizmo's Computers for repair work. From now on it's Gizmos for me.
I can count on the guys at Gizmos whether it be hardware related or software. They have gotten me out of some sticky problems related to my computers - always with a smile and friendly attitude. I have recommended them to many and would not hesitate to continue this practice.
Very knowledgeable guys. They know their stuff, and sort you out at a fair price. I have been dealing here 15 years.
Good computer collection and warm customer service.
We trust ALL of our computer needs to Jeff, and all the staff at Gizmo's. Very fair prices, excellent knowledge and fast turn around times. I've never given them a challenge yet they couldn't handle.
Best computer service I've ever experienced. Straight to the point and really professional! Got my laptop hard drive issue diagnosed in an hour, repaired overnight, and ready by tomorrow. Price was reasonable and replacement part was solid. Will absolutely return if I need anything done to my computer I can't handle myself (or try to handle myself but mess up ????).
Best computer store in Victoria.
What an amazing experience! Thank you to the team at Gizmos. They were kind enough to help me with some pretty basic problems. I was treated so nicely and they were very professional and they helped me with all my questions and saved me a ton of money! Thanks again!
Built 2 computers for me in less then an hour Great team and extremely knowledgeable Streamer approved lol ????????????
I decided to give Gizmo's a try after using various competitors in town over the years. Best computer decision I ever made. These guys took the guts of my custom PC and transferred it seamlessly into a new case and motherboard, even swapping out my old SSD drive. They did it quickly, they did it for an astonishingly low price and they were fair and straightforward with me the whole time. I strongly recommend Gizmo's Computers to anyone in the Greater Victoria area. Easy to find, lots of parking and centrally located. A not-so hidden gem of a shop! Thanks again for the lifesaving repairs!
Went in to Gizmos today on a whim to replace a failed hard drive. The staff was extremely helpful! Walked us step by step through the process we would be doing and had everything we would need for a reasonable price as well. Will definitely return in the future. Thanks again for all your help Gizmos.
Yeah this place is the top shelf of the victoria options. Ive spent sad amounts of time in just about every computer/tech shop in victoria, and these guys are the best (my smarter friends agree as well, we all never hesitate to bring a sensitive task to gizmos, they won't screw it up) If needed I'll go to Soho which I also love, but Gizmos is more familiar to me. They're always SUPER patient and nice with answering my rookie questions. The labor costs are the cheapest (per job instead of per hour which other places don't mention usually). They're fast too! To top it off, during my recent visit they charged me for a certain hard drive but gave me a more expensive (and faster, more specialized to my work) hard drive (not saying you should expect this service always) which totallly moved me to write this review. Super good service, funny guys, v.e.r.y. reliable. Again, i would never worry about the them screwing up a certain fragile job/mod. It's because theyre pros. According to other pros.
Had a major issue with my PC , found a gentleman on Used Victoria after about an hour and told me he was confident he could fix the issue . So the following day he took time out of his day after he finished work to head over to my place via BC transit and fix my PC which took about 45 minutes . He proceeded to say it was free of charge and recommended Gizmos as he worked there part time . So if this is the type of staff Gizmos hires than they got to be some of the best genuine people . I did pay the gentleman as I could not let him leave without something . But what he did was phenomenal and every person I have spoken to has told me Gizmos is the best PC shop in lower Vancouver Island .
Excellent customer service, fast reliable repairs, very defendable.
Great service, great pricing. Was able to help me out right away.
Brought a video card in that I thought was broken. They tested it, told me it was broken, didn't charge. I like keeping it simple.
Exceptional service and good prices. No complaints. Plus great eggs!
Helpful answers . No pressure to buy anything.
Honest people!
The three fellows at Gizmo's provide exceptional customer service and have a great depth and breadth of knowledge. They are accurate with their diagnoses, great at educating their customers and have a rapid turnaround when something needs to be replaced or fixed. I have always found them to have good judgement, be fair and respectful, and I highly recommend them to all my friends (and everyone else!).
Fastest repair I could receive while everywhere else were estimating days for my computer Very experienced and very good costumer service 100% recommend
Gizmos is my one stop computer shop. I have an older desktop computer which developed a serious problem that was critical to have fixed, and I dropped by with it and spoke to Kelly. Absolutely fantastic service - great guy, easy to talk to and he actually listened to what I had to say instead of trying to sell me something. Needless to say, all fixed up, and more than happy to support these guys. Way to go!
Jeff at Gizmos Computers did a great job bringing my windows laptop back from the dead. It's now running better than ever! Aside from that I was treated very well as a customer and was allowed to stay in the shop for an hour while I backed up personal files. Highly recommend for software/hardware repairs on PCs.
Gizmos is the place to take your computer when things aren't running up to par. Thank you Gizmo's!
Fast, friendly & efficient service. Replaced my crashed hard drive, and was able to recover all data! Reasonable prices, completed as quoted. Will definitely be my 'go to' place for computer repairs from now on.
Took my laptop in after the screen started malfunctioning, the tech took one look at it and told me it needed a new panel but I wouldn't like the price. Instead of just taking my money he directed me where to look to replace the screen myself. Repairing it myself went without a hitch. I really appreciated the honesty.
Gizmos, Widgets, Whosits and Whatsits, is what we find here. Along with Monitors, Motherboards, Keyboards, Harddrives, soft cables, Towers, and Gaming Mice ~ Oh yeah Brains did I mention Brains ( not in a jar for all to gawk at ) ~ more like Brains on what to do with the @&^%$(* your computer is spewing... Smart, sensible, savvy these Boys @ GIZMO'S Deliver the Goods on what's Happenin and How to make it Mo' Betta' ~ Can't say enough Thanks to them !! Well Priced, Excellent Service ~ Purchased 2 re-furbished laptops ~ both are Perfect at 1/2 the Price ! yes Dear Consumer, check these fellas out...Their widgets, whosits, whatsits and GIZMO'S really get the Job Done !!
Best place for computer repair and purchase in Victoria. Knowledgable staff and fast.
I went to get a new charger for my laptop. I was in-and-out within 5 minutes and only spent $5. The person working there was very patient, helpful, and knowledgeable.
Best customer service ever!!! Whenever myself or work has any computer issues, we always go to Gizmos. They are extremely reliable and efficient. Absolutely best computer repair place in town. I highly recommend it.
These guys know what they are doing, and they will do it at a cheaper price than a lot of the other repair shops out there. I did not feel pressured to do one thing or another, and the gentleman I spoke with gladly explained the repair process that he was undertaking.
In March, bought a HP laptop, used, from Gizmo and I've been very happy with it. Recently the touch pad got weird, so I took it back in and the smiling face at the counter, figured out it was the driver. He made it right then and there. And there was no charge for the quick fix!
Awesome prompt service!
totoally AWESOME quick fix great instructions tutoring LOVE THEM go to guys
These guys are awesome. Fixed my failing hard-drive and quoted me a much higher price, but ended up being able to fix the drive and recover all my data, all within about a two hour span. Thank you Fellas!
They a very helpful. They got my computer up and running without charging a nickel.
Works wonders! Very good service and expertise.
They fixed my laptop for free and didn't charge me anything. Great service and great staff. I definitely recommend this place.
Trustworthy
I have been dealing with Gizmos since they upgraded my 386 . . windows went to a 3.1 version. . . these people are top notch 'people persons'. They also give the best deals in town . . I shop around....
Jeff Robinson and Chris Benning at the Bay Street location gave me excellent fast and knowledgeable service. The also gave me great buying advice.
I went in with a fried hard drive and really 0 expectations on recovering anything. After an hour or so the staff were able to pull off a lot of my important documents and files and gave me a qoute on how much it would cost to pull everything off and put it on to a new hard drive on my computer. To have it done in less than 4 hours I was super impressed.
Fantastic staff, knowledged and helpful... never push to buy new stuff. I go there in all confidence, always. Thanks Guys!
Your IT people are as important as your doctor, vet, optometrist or hairdresser. The people at Gizmos Computers are the best. Knowledgeable, quick, helpful, reasonably priced, GREAT customer service. I highly recommend these guys for your computer repairs.
very helpful and friendly. Good prices
Super happy with customer service, work provided and prices. Knowledgeable staff was easy to deal with and very friendly. I had serious problems with BIOS failure and nothing was working at all. Long story short, I was saved by the great staff and given multiple options according to my budget. Highly recommended, hopefully I never need them again but I would never hesitate to go back. Go here!!
Great service, down to earth owner, fair prices
I got a computer at Gizmos and found the staff helpful and patient (as well as honest) every time I was in. They are very helpful and when the computer did something funny they looked at it no problem. I have also witnessed them help other customers in the same way.
Actually, a question. Do you have any XBOX360 for sale? I know they are old but I've got this grandson.....
Purchased refurbished laptop and had absolutely fantastic service! The best and will always return! I am updating my review now as it's been 2 years and a bit since I bought my refurbished laptop. It's been exactly what I required and still going strong, no problems. I am now going to add a second monitor to it which I will be purchasing from Gizmo's and cannot imagine going anywhere else. Fantastic service.
Very impressed with the quick service solving a fairly complicated issue and the cost was incredibly reasonable. We should have come in sooner instead of trying to trouble shoot on our own. We'll definitely be back!
Friendly staff, the man there reassured me about their diagnosis policy and I found that this store greatly benefits the customer. After leaving my computer with him for only a day they already diagnosed the most likely solution and gave me a good deal for labor. Highly recommend.
Great experience with Gizmo's. Staff very friendly and attentive, with reasonable prices. Would go back for any future PC/tech needs!
They know what they are doing here. They have great lease return computers for sale at good prices.
Can't say enough about these guys, in the 9 years I've lived here they have been my go to. They are super helpful and I've also bought 2-3 laptops from them which they have stood by and helped out with anything I've required, happily and promptly.
I have been coming 10 years for service support from Gizmos and am ALWAYS pleased with the level of attention, service, and particularly the competence that I have found here. The results are positive, and they accommodate my special need for same day service as a Gulf Islander trying to catch the evening ferry home...
This is the only place I trust to fix my laptops
This is the only place I trust to fix my laptops
Please please do not go here for any repair.. brought my computer here last week because my computer froze.. they said they can handle it. They call me back 30 min later to tell me they cracked the glass on my monitor. I asked so what are we gonna do about it. They said it's not there fault and not responsible for breaking it. After that they said my computer is old anyways and it's better to just buy a new computer because my mother board is busted and its gonna cost me 500 bucks for a new one..checked on line and it's only $173 brand new. My computer is only a year and a half old....
Highly recommended. Dropped my PC off and left feeling confident and reassured by the knowledge and professionalism they greeted me with. They called me next morning, problem resolved. The cost reasonable and about what was expected. I’d dealt with another shop a couple times but Gizmo is my new “go to” shop.
Super friendly and excellent service
The guys are super helpful and very knowledgeable! I will always be coming back here for all of my computer needs.
Very kind and honest. Would recommend!
Prompt efficient and friendly service. What more can you ask for?
Best service I've had in any kind of store in a very long time. Staff were friendly, attentive, and professional. A strictly positive experience.
ALWAYS VERY helpful! Good guys who know their stuff and are really friendly. Have been a faithful customer for about 10 years
My pc broke, I came in after paying $100 to get another computer place to look at it my pc, which gizmos would of looked at it for free. Then they ask my budget gave me the best parts for me to game on my pc and started working on it right away. My pc was done all ready to go with all the drivers installed in 2 hours. Great place with awesome helpful staff!
My go to place for all my computer issues! Excellent service and always reasonably priced.
Very helpful and friendly staff. Thanks!
Knowledgeable guys that wants to solve your problem.
Excellent service and helpful staff. They did the same work Geek Squad offered to do for less than half the price in a fraction of the time. This is the second time I have used Gizmo's and they have been great both times!
Took my 12 yr old in. They were honest and gave him deals because they promote kids learning. Thank you Gizmos I'll be back
Outstanding service. They examined my computer, told me I didn't need the expensive repair I had in mind, solved the problem with a different, more permanent solution (which incidentally did themselves out of a $90 additional charge for labour), and cleaned the darn thing. Problem solved in fifteen minutes, for less than $60. You can't beat it. But guys, that website. Please, you deserve better. Wordpress; it's a thing.
Honest, personable and very knowledgeable.
Wandered in with specific need and was directed to exactly what I wanted, even thou there were similar, higher priced items in view.
OK, we would really like to thank Jeff for the fantastic personalized service we received at Gizmo's. He stayed late (really!) and came in early the next day to get our 'old school computer' problem fixed. Thanks for the great service and having a great selection of parts in stock!
I bought a computer used, I clarified that in not sure if it was what I needed, so they told me that "so long you don't overload it with a bunch of crap" that I wouldn't be charged their fee to wipe the machine when I brought it back. Was charged the $30 fee. The computer only cost $160 and I brought it back only a few days later with a single program on it. Not super happy because what they told me when I bought the computer conflicted with what they told me when I returned it.
Good service.. good prices.. friendly..explains what I did wrong ..so I dont format again ???? ????
I get all my fix up work done here. The team is very helpful and up on their stuff. If I have any machine woes I don't hesitate to call.
I brought my computer in to them on my reading break from school (on the mainland) and paid $100 for them to restart my windows (making it so I have to redownlaod Microsoft office, chrome, and all of that) and for the problem to be STILL there. On top of that I only realized that they didn't bother to thoroughly fix my computer (& the problem THAT I TOLD THEM ABOUT) after I got back on the mainland & have no access to computer fixers anymore. So that was $100 down the drain and a complete waste of time. Would have gone anywhere else if I knew they wouldn't help & that my computer would still not be working when school started again. I trusted these people and they ripped me off
Great Service!
Fantastic customer service! Gave my son a deal on his first big computer purchase. Product is clean, works great; the boy is very happy!!
Fantastic support! They expedited building a new PC for me after my 10 year old machine died. I am impressed by their expertise, effort and doing so much extra to help me reduce the overall cost. My new PC has run very well for the last 3 weeks. Thanks for setting me up guys!
The only place i will take my computers for repairs,great people and great service.
Outstanding service and great advice. I'm very happy with my new-to-me tower. There's a reason they have such great reviews! Highly recommend.
Chris & company took my "dead in the water" laptop and gave it new life, it's never worked this fast ever...!!! Happy to send everyone I know to Gizmo's Computers and Gizmo's Computer is the one stop shop for our family now. Thanks Chris, thanks guys...! Don Campbell @vanisleyachting
I have been shopping here since my first computer. Back in the 90's
Excellent helpful computer service.
Very disappointed. The guy at the counter, who was supposed to be a technician, had my mother-in-law's computer, which she had brought in for repair. He was telling lies to her to induce her to buy a new computer and applied other high-pressure tactics to this 88-year-old. Pathetic. These guys are never getting a nickel of my money.
Fast, fair and friendly. They were able to fix my HP laptop screen on the spot and for the lowest price of all the estimates I had received. Thanks again, guys!
Just got info
I am a Regular customer at the bay street branch and i have never been talked to so rude before in my life by a gentle men thats around 6 foot 5 inches tall,350 pounds that works in the back, many times he has been rude to me ,the way he talks ...HORRIBLE MAN , he should stay in the back and not converse with customers,
I didn't hold out much hope for getting my laptop to start charging again, but hoped I could at least salvage my hard drive. I stopped by Gizmos, without an appointment, and the young man immediately got to work on my laptop. A piece had broken off inside and the laptop was pretty much toast. Until the young man came up with a creative solution to give me a temporary fix by gluing the connector back on. It was chancy but it worked. Both staff were approachable and friendly. The fellow fixing my computer explained what happened in a way that I could understand. I really appreciated that. And demonstrating their integrity - they only charged me a nominal amount because ,as the fix was temporary, he couldn't guaranty the it. Temporary or not, it's a great fix and I'm thrilled. My experience at this store was beyond my expectations. They really knew their stuff and were more than reasonable in their price!!! And so quick - he fixed it while I waited! When this temporary fix breaks down, I'll be back to Gizmos to buy one of their rebuilt laptops. I can't go wrong.
Always great service. Wouldn't go anywhere else!
Came to the Island in 97 and these guys have never let me down. Fast, low cost and high value. These guys are high speed, no drag.
Man do these guys know their stuff. Walked in the door with a Trojan-infected PC, not recoverable. Got us upgraded, back in business with email, software, big RAM in just a few hours and a quick tutorial. They're our go-to now, for sure.
Knowledgeable, Helpful, Honest and Affordable.
The guys at Gizmos are intelligent, thoughtful and very useful when dealing with my computer techie woes. Great service all around!
I love this shop, they do great work, the prices are very reasonable & everyone is really friendly. Highly recommended!!
To the point service with no gimics.
Always helpful. Great group of people
Friendly staff, the man there reassured me about their diagnosis policy and I found that this store greatly benefits the customer. After leaving my computer with him for only a day they already diagnosed the most likely solution and gave me a good deal for labor. Highly recommend.
Have been back a couple of times and always been happy with the service and products. Came here originally to repair a couple of old computers and when they got too old I was happy with the reconditioned units I was able to purchase. Definitely going back for my computer needs.
Quick and friendly service. Fixed my laptop in front of me in less than 15 mins! Overall great experience.
My pc broke, I came in after paying $100 to get another computer place to look at it my pc, which gizmos would of looked at it for free. Then they ask my budget gave me the best parts for me to game on my pc and started working on it right away. My pc was done all ready to go with all the drivers installed in 2 hours. Great place with awesome helpful staff!
Jeff/Geoff is always extremely knowledgeable and helpful. I highly recommend for repairs and updates to your computer
These guys go above and beyond everytime! I have bought refurbished components and computers and have had repairs and upgrades done. Very happy with their efficient and honest service.
The staff at Gizmo's were awesome! I had gone to a couple of other computer stores before going to Gizmo's. I wish I had saved time by going here first!
I got my computer from here and I recently brought it in to get fixed. They had great service and were friendly. They were able to answer my questions, overall I'd recomemd them.
Impressively fast and simple. My hard drive died in the middle of a project. As soon as I described the problem on the phone Kelly told me it would be one of two issues and gave me a flat rate quote for each. The other two stores I called refused to even give me a ballpark figure, saying it could range from $50-$500.. I brought the laptop in and within an hour Kelly phoned to tell me what the issue was. He ported over the pertinent info/docs to an external hard drive so that I could complete my project, free of charge! The next day I got my laptop back with a brand new (bigger!) hard drive, complete with all of my recovered data. Thanks guys!
My laptop was on it's way out, and I rushed in to Gizmo's to salvage my data. Jeff quickly diagnosed my failing hard drive and gave me a few options to save my work. I chose to install a new SSD and he was able to transfer all my data to the new drive. All within 24 hours!! Now my computer is much faster and I don't have to spring for a new one anytime soon (hopefully). Thanks again for all your awesome work!
I cannot recommend GIZMO'S more - consistently, staff offer the best advice, service and value for your bucks.
Amazing Service! Had a computer that controls our CNC machine die on me and down time is not good for us. They had my computer fixed and done in no time. I was able to get the machine up and running only hours later. I would definitely recommend this business! Thanks for the help!
A great company with a terrific sales staff.
Super helpful and knowledgeable. Best place for repairs and computer equipment ????
I have been using Gizmo's services and buying their products for more than 10 years. I have also recommended them to many people. I will, no doubt continue to do both. They are fast, efficient and, most important, consistently and enthusiastically helpful. Since you are reading this you are probably trying to decide whether or not to patronize Gizmos. Without hesitation I say...go for it!
Always super helpful and friendly. Visit and buy there if you can!
I went to them with a problem and they were very attentive and thorough. When it couldn't be fixed they refused to charge me even though I offered to pay them for their time. Very honest and I would always go back.
have been a customer for several years; always great service and fair prices
The service was awesome. I was in and out within 30 minutes. I couldn't even get to the bios on my PC, he took it apart right in front of me swapped out parts until he isolated the issue. Was looking at a 2-3 day wait at a shop down the street! Bonus points for simultaneously fixing 2 computers at once.
The staff at Gizmos's deals with you immediately and directly: you get explanaions as the work progresses and you get charged a very fair price. The staff set up my email after a reset of the OS and never asked for any compensation for that. The experience was altogether easy and friendly for mini-stressful situation. Kudos to Gizmos. :)
Good job and really fast srvc
Friendly quick knowledgeable, always happy to help. Great customer support! Thank you, Gizmo's!
Went in with our very broken laptop and walked out with a "like new" one. Excellent customer service and very friendly staff. Would recommend for your computer/laptop needs.
Gave them a call and the man on the phone was knowledgeable, helpful, cheerful, and to the point.
The folks at Gizmo's provided very fast, very helpful service in setting up a new desktop computer, but as someone who is very un-computer savvy there were quite a few miscommunications requiring several trips to get everything sorted out.
Good gear, decent prices, friendly faces.
Love these guys! Always ready and willing to help...and great prices.
You get what you pay for .. was looking at haven my p c fix was told to get a new one , or a refurbished one .... ask my " brother in" law if he would look at it put in a disk fix it it in 5 minute s ... it was get job done this day and age ..its all about disk s
Great Service!
Phenomenal service! Incredible staff, both knowledgeable and very nice. We brought our gaming rig in to get looked at, and we came away with a better machine for it. I highly recommend this establishment if you have any troubles with your computers. Excellent service and prices!
I stopped by to see if they could help me with restoring my laptop and they said they would. Haven't had a chance to bring it in yet but they are real friendly and approachable people.
Fantastic service. The employees were more than willing to explain everything they were doing and what was best for me. They were willing to forgo a couple small services for the purposes of customer satisfaction which shows true care. Much appreciated to all they did.
Every time I enter the store there is always someone to help me right away. Very fast service and helpful staff who explain what they have done.
In 18 years, Gizmos, Victoria never failed me. I got all my computers from them for home and a good number for business use. Folks I sent to their shop? They still go to their shop. Remarkable expertise and professionalism. Hats off!
Always helpful, always good prices
So reassuring. Dealing with them is like being in the arms of mother, (in an IT sense)....from one small business owner to another, you guys TOTALLY rock
Just got out of Gizmos on Bay St. with laptop problems. Chris had a look and fixed it likedy split! Like their site says, there are no surprises. Highly recommended! Thanks!
very helpful staff. fast friendly service. willing to go the extra mile. Thanks!
Nice guys, quick fix & reasonable.
Gizmo's guys are AWESOME! Polite helpful... TRUSTWORTHY!
They were honest for motherboard replacement and better alternative ways. Good jobs guys
Took my PC in to be repaired, The guys were very friendly and helpful. Fast and courteous serves. Labor cost for such a small job seemed a bit much, But i didnt want to do it myself so cant really complain. To be honest this is the first time i have taken my PC into a shop as i can usually fix most issues myself, I kinda expected the guys to try to scam me buy saying there was more wrong with my PC... (Like a shady car mechanic) We have all heard the story's.. But i got none of that, They fixed what was wrong and i was on my way. Highly recommend Gizmos if you need get you S**T fixed. Thanks guys :)
Quick friendly service. Great prices on refurbs.
I found the staff to be efficient, and very Knowledgeable. I was provided with a comprehensible explanation of my problems as well as a solution. The fact that the necessary repair to a computer was usually effected while I waited was most impressive. A great place to take a defective computer requiring professional attention.
They are amazing! I thought my phone and computer were hacked and they spent like 20 minutes for free just helping me figure it out, they have great prices too (: but always very helpful
The fellows at Gizmos are a calming influence when panicked about a computer problem. I can count on them to be helpful and excellent at trying to solve a problem in a timely fashion. And they don’t talk down to people when explaining things. So happy to have discovered Gizmos!
Gizmos guys have all the answers. Best help we ever had. Years of experience with them and we won't be going elsewhere!
Awesome experience! The staff was super helpful and knew their stuff. Would definitely come back.
A computer a only a machine just like a car . Some can be fixed and some not,just like a car . Some are great machines and some aren't,just like a car . I'm a retired mechanic and I know a lot about machines. If the guys at gismos could work on cars ,I'd take mine there because when it comes to computer machines ,they know their stuff and they do a great job ,at a great price. What a great deal. I wouldn't take my computer to any one else . Trust me ,they are the best in town and if you've had problems with them,may it's not them ,but your computer machine. After all they didn't build it, thier just there trying to fix the problem the best they can. I take off my hat to these guys. From one machine fixer ,to another ????.
Thank goodness for the knowledgeable and kind staff at Gizmo Computers. I came in today February 5th 2016 with laptop open and a hysterical fiance. A mere lack of computer science and a troublesome program, The staff very quickly eased our technical foibles and my now calm fiance was able to send off her school assignment in on time. I recommend this business to anyone, whether you are a tech savant, or you type with only your index finger. This place is there to help. Thanks again Gismo Computers. Definitely a repeat customer. Sincerely, Peter.
Excellent people and service. They tried valiantly to save my 2 year old laptop but only charged for the initial service. Have always charged exactly what they say they will & stand by their work. When it turned out the laptop couldn’t be saved they set me up with low milage HP that’s a much better computer than I had for way less than a new low-end laptop ,,, and then refunded the initial service charge! Look no further – they are the real deal.
Jeff and Chris are amazing in what they do. They are very diligent and experts in finding the best solution to make a customer ultimately satisfied.
These guys are awesome. In a short period they figured out my very stubborn software issue. Thanks Chris and Jeff.
Terrible experience. I brought my computer in to get fixed and had to go back 3 more times to fix other problems that the computer technician caused. A complete waste of time and money. Go to best buys geek squad
Took my computer apart like an idiot and the guys there helped me sort it out for no cost. Went back again cuz I messed it up somehow and the second guy was very helpful and honest about the cost to fix vs the life left on the computer. Definitely recommend, as I appreciate the honesty and free help!
Awesome service. Quick and great service.
Really disappointing experience here. I took my laptop in because it was sometimes shutting down randomly or refusing to start, usually after moving it or picking it up. They called me back the next day and said they had checked it out and re-seated the hardware, so it should be fine now. I picked it up and they charged me $100 for the work. Then they tried to tell me I didn't leave them my AC charger (I did). The guy argued with me for a while and actually tried to sell me a used charger for $20. Finally he let me take a charger (not my original one) and told me the 30-day warranty on the labour was void. At this point there's no way I'd consider bringing anything back to them anyway. I got home, and 1) the plastic casing was not properly clipped back on, 2) all of the casing screws were loose, and 3) the original problem was not diagnosed nor fixed, as my computer has continued to randomly shut down. It was a waste of money, time and energy going to these guys.
Went this store to repair and find out a problem on my laptop. I actually went Bestbuy 1st, but they didn't find out my problem and suggested to return my brand new one even it's purchased just 2 wks ago cuz they assumed there must be a hardware problem. After that I tried to resolve this problem for the last and visited Compugen. Surprisingly they fixed in a minute and it's working very well So appreciated them and recommend this place for everyone when you have a problem with your devices
I went here in order to get a refurbished laptop and a new charger. Those guys are really nice and they had everything I needed in stock. I recommend!
I got my laptop fixed , they reformatted it then I had same issue then was told it needed a new hard drive which they were great about they did not charge additional fee for replacing hard drive only added the cost of the drive not added labor cost. I had to take it back for several reasons over several visits all because it continued having issues from the original problem. It has never actually been restored to a completely workable laptop that doesn't blue screen on me as of yet but I have not taken it back because I have given up on using them,
I went in for some motherboard screws ( 4 ) they hand me them and said all was good, I looked all over the place from them they where the only ones who tried and helped me. I'll be back. Thanks again.
I also have dealt with these guys for many years and have always found them willing to put their customer ahead of their own short-term financial interests. How many businesses can you say that about?
this is where you take your computers they saved my business thanks
I had a problem with an external hard drive. I walked into a “street entry computer repair shop” in downtown Victoria and told the ‘salesperson’ I had a problem. He asked me if it made any noise. I did my best imitation of ‘click, click’. His response was too bad, so sad we can’t help you. Might as well throw it away. I happened to mention my problem to one of my friends who told me of his hard drive problem being fixed at Gizmo’s in Langford. I then decided to drop into the Gizmo store at Blanshard Centre, told my tale of woe and rather than say ‘too bad, so sad’ the counter person plugged it in, confirmed it wasn’t working, disassembled it [to the point of no return] and using some other wiring & connections made it come alive. I left my old drive with them and returned a couple of hours later and not only did he have a new drive with all my data on it, he gave me back my old drive as a backup in case I needed it in the future. I highly recommend Gizmo for any work you need done. They have become my place of first choice for computer repair. Jim
I have been using this shop for 18 years for personal devices and my business networked computers numerous times. After the first trial never went to anybody else because of the honest, fast, no fuss, no sales push, highly professional work they ALWAYS did. If ever needed, a quick and definitive follow up was provided. "KNOWLEDGE and INTEGRITY" are the words that come to mind after every visit. Highly respect and recommend this shop.
Never had any problems with service or price. Always bring my problems to Gizmos team in Victoria.
I have taken many computers to these guys over many years and always had good service . One time a computer I took in was fix and a week later I had a different problem ,took it back and they fixed that new problem for free. Yes I like these guys . They are the best place to go ,as far as I am concerned ????????
Needed a cable for my system, this was the only place in town that had the right one and they didn't even charge me for it!
Friendly and helpful stuff. Always willing to help and give a good deal. All around a great store!
fantastic customer service, so quick!, and definitely affordable prices!
People at Gizmo Computers have been very knowledgeable and helpful whenever I had issues and problems. Many times they have gone out of their way to resolve my problems.
super friendly helpful and reasonable
Had the part I needed at the lowest price in Victoria. Good customer service and a local business to boot.
Super friendly and excellent service
Gizmo's was brought up and recommended to me when I was living in halifax. I later moved to Victoria and upon my first visit I knew what the hype was about. Their customer service, professionalism and friendliness is unmatched. It's been 8 years and I still go to Gizmo's whenever need arise. I highly recommend it.
Comfortable and honest customer service. As someone who knows close to nothing about computers/laptops/software etc., I felt very comfortable, and the employee who helped me gave explanations that were basic but thorough. Thanks for the help, I will be back!
Amazing service, fair prices, the best place in town, why would you go anywhere else
excellent service i thought I had to go to an Apple Store for an ipad but at Gizmos i was looked after thouroughly
Well Gizmo's - you rock! I needed a pc as my old Acer friend had given up on me. Being a bit of a luddite walking into a techie place was a bit nerve racking but Kelly, Deanna & Geoff all welcomed us warmly and gave good advice. We had a couple of questions a few days after sale and Geoff was quick to help. If you need computer stuff - go to Gizmo's. Quick, efficient & friendly service.
Well Gizmo's - you rock! I needed a pc as my old Acer friend had given up on me. Being a bit of a luddite walking into a techie place was a bit nerve racking but Kelly, Deanna & Geoff all welcomed us warmly and gave good advice. We had a couple of questions a few days after sale and Geoff was quick to help. If you need computer stuff - go to Gizmo's. Quick, efficient & friendly service.
Really fast and knowledgeable on computers! Helped me right away!
Always good service, straight answers & no games
I recently took in a 6 year old desktop computer that was running very slowly and they cleaned it up and installed a new solid state drive and updated my operating system. I had a couple of glitches in the first few days so I brought it back and they fixed all my issues within a few hours for no extra charge. Everyone I dealt with at Gizmo's was helpful, respectful and friendly. Now I feel like I have a brand new computer and the cost was very reasonable. Thanks Gizmo's!
Very knowledgeable guys. They know their stuff, and sort you out at a fair price. I have been dealing here 15 years.
Absolutely fantastic! Efficient, honest, and were easily and professionally able to help with questions specific to our issue. Great price, were definitely striving to give us the best price, and very quick. Best computer place in Vic!
They're absolutely amazing! Every time I have gone in they have been incredibly helpful and sweet. Wouldn't go to any one else. Definitely everything from Laptops, desktops and handheld pads. Love Love Love! Plus they love pugs. Who doesn't love pugs!
This is my go to place for any commuter problems. Jeff has been great and always gone above and beyond with service. I've had repairs, rebuilds and a refurbished laptop. I've also had lots of good advice on options for software.
Gizmo's fixed my dying laptop quickly and cheaply. Very grateful!
They did a great job of replacing my hard drive - didn't even have to load any software!! Long drive to their store, but worth it
I couldn't possibly manage without the guys at Gizmos. They solve all my problems, admire my photos and always treat me very kindly.
Very helpful, honest, and friendly service. Been going here for 6+ yrs now.
My hard drive crashed and I was freaking out that I was going to lose my son's baby pictures so I went here and they managed to get them off my laptop quickly and for less than I was expecting to pay, the guy was also very nice and didn't make me feel like an idiot for not having the pics backed up lol. I'd definitely recommend Gizmo's and I'll be going there again for any future computer troubles.
I have dealt with Gizmos both personally and professionally for over 20 years. They have always been completely fantastic in all of our transactions from buying new to refurbished, software and hardware issues. They should be your go to place for honest service .
Greg and Richard at the Langford store are excellent. Very accommodating individuals and they are very knowledgeable .I would highly recommend them for all your computer needs. The ratings they have received in the past are very deserving. The refurbished computer I bought from them was excellent and the item was well priced
Knowledgeable staff, great bedside manner, reasonable prices. This is not a paid announcement, it's true.
Their customer service and support is always amazing... I would highly recommend them... they came to our home to help trouble shoot and fix an issue on our computer after a bios update, because our computer is quite difficult to transport being its a water cooled system... Thanks your services are the best!!! #1 in Victoria
Prompt and smiling service!!!!!!!!!!!
Disappointed as all the problems were not fixed. I had to go somewhere else where the issues were solved.
Awesome service! I always take my computers to Gizmo`s, prompt courteous service.
My computer's an old refurbished thing; when it appeared to die, I knew I might not get back any repair money I put into it. Gizmo's was up to the task and then some. Customer service: awesome. Price: awesome. Getting the job done: awesome. Putting in more labour free of charge when I returned a dew days later, and ultimately fixing the underlying issue: AWESOME. AWESOME!
Sold my 11 year son a used HP laptop that won't boot off the battery. The bios is locked from the previous user. They refuse to resolve the problems and won't take it back. Crooks praying on a young boy that worked all summer to purchase a piece of crap.
Excellent service. My laptop was forever gone. They provided me with a few refurbished laptops to choose from with great prices. No pressure answered my questions. My old laptop was cloned to that one and it works great. Thank you for making this a great and easy transaction. This was my first time at Gizmos but I will be back.
These boys have never let me down whether my product was purchased from them or someone else or whether it is in warranty or not. Very trustworthy and knowledgeable.
My laptop was dead, I thought all my work over the last couple of days was gone. Ten minuets with Jeff and everything was back. Highly recommend Gizmo's at this location. I have never been to the other one, but if it is anything like this one, I would still go to this one.
Brought a Desktop PC in that would turn on, but would show no signal on my monitor. After 5 minutes, I was told that my motherboard is gone and to buy a new computer. It seemed rather quick for a diagnosis. When I arrived home, I noticed none of the screws were put back that hold my video card and door to the desktop in place as well. After a google search, I tried resetting my CMOS and re-seating each of the main components in the PC. Viola, my PC works and going strong! I'm sure these guys are great, but unfortunately for my experience it was rather disappointing.
Great service staff. Helpful and accommodating, with genuine concern about the product quality and customer satisfaction.
Got my computer fixed, faster than quoted cheaper than i expected. Great service Great Staff Very pleased.
These guys fixed my laptop, and seemed genuinely embarrassed when the part they ordered arrived damaged (they ordered another which arrived shortly). In addition, when I was retrieving my laptop, they gave me a new charger when they couldn't find the one I brought in (I believe 99% I brought in a charger, but I think they felt the same way that I didn't bring one in). I recommend Gizmo's Computers to anyone that has laptop repairs that require experts.
Gizmos is very professional and helpful. I had a problem where my HDMI port was not working on my computer so I took it to Mothers Computers... big mistake. I told them the problem I was having, It cost me $70 just for them to run some stress programs on my computer, completely ignoring the actual problem, they then handed it back to me saying everything was good to go which was BS. They also left these files on my computer when I got it back. They were completely incompetent and lazy. The guys at Gizmos took the computer for 10 minutes and found the problem and they didn't charge me a thing! I'd recommend Gizmos 100% Cheers
Always find a solution, don't over-charge or up-sell. They have been my service provider for 15+ years.
Great people behind the counter. I was very pleased with their service and they were very affordable and accommodating.
Went in with what I thought was a failing hard drive. Within minutes, Jeff had confirmed that was the case and was working on fixing the issue. In short order, we were well on the way to having my computer back up and running. The service was great, and all of my questions were answered simply enough for me to understand, but with enough detail that I knew what each step of the process was. Gizmo's will be my stop for any future computer issues.
I recently built a computer for my engineering business. Chris (who this review is about) helped me determine the performance criteria I wanted and the hardware needed to run multiple demanding programs to this criteria. The product received is exactly as wanted. The support over-the-phone I have received is just excellent. He has helped me with more advanced concepts like extending file path character limits, changing drive letters and path references, understanding the properties of our two-drive system on older computer models, and more. Whatever this man is being paid, it's not enough! Signed, Jason Hoel JSH Engineering Ltd.
Great service, friendly and helpful!
These guys are great; fast same day service and reasonable prices, highly recommended.
A great place to go for computer service. The staff are friendly and helpful. I went in with the dreaded "intermittent" problem. It didn't occur while at the shop but I went home with some recommendations for determining the cause of the problem and was not charged for the time spent looking at my machine. They're patient and polite with people who don't know a lot about computers.
Awesome people, great service. In a world where tech can be vert daunting to the average Joe, the folks @ Gizmos bring the concept of decency and service back 'on screen'. This is an awesome outfit in a field typically bereft of anything even remotely resembling 'customer support'. Do yourself a favour and go in to see how they can help.
A+ Service
The guys at Bay St. are GREAT! They talk to you so you can understand everything you did. They don't try to sell you a new computer...they just do their best to fix what you have. I "cheated" on them once and went somewhere else and was COMPLETELY disappointed....and poorer then when I walked in. I'll keep going back to these guys for all my computer needs.
I know a lot about computers but my weakness is the BIOS (boot system). My system was bricked by a Windows update and because it is a solid state drive I couldn’t start in safe mode because it executed the loop created by the Windows update too fast. After much flailing I had altered the BIOS in such a way that little could be done any more. I got myself into a corner. So we went to Gizmos and they took care of it. They were super patient with some complications (like losing the BIOS password), etc. and they STILL got everything working again flawlessly in a couple of hours. Really, it was unbelievable. You’ll like these guys!
Excellent service.
One of the best tech services I have received in Victoria. The world of tech can be a bit overwhelming with its jargon, however Chris provided information in a non condescending manner. He was honest, friendly and responsive to the questions I had and for that I highly recommend Gizmo's
They had me in and out in minutes with a used video card that works like a charm, great guys.
I took my laptop in today and got it back fixed within hours. The guys on Bay Street rock (polite and friendly). They didn't make me feel stupid for not knowing what was wrong. It was so affordable, if I have any problems I will most definitely take my equipment in there.
they were awesome, helped me narrow down the problem with my laptop quickly, and accurately. I Highly recommend there team.
Laptop off this guy's for about 250 and it stopped working 32 days after I purchased it. I called to see if they would repair it and then told me that they would not. My feeling is if they're selling computers which breakdown in 32 days then it's defective. When I was in several times looking at the computers before my purchase I was privy to a lot of their nonsense and how they talk to customers a lot of what they say to answer customers questions on the phone and in person is always geared to justifying their ridiculous bills. Unfortunately people in Victoria so polite they don't challenge being ripped off. You can go get a refurbished computer from Best Buy or Staples or Walmart for the same price that the guys are selling theirs and then you won't have to worry is that if it is defective you can return it with no questions asked. It amazes me that these guys have been around for 20 years their modus operandi is they think that say can be awfully polite, do whatever they can to make an extra buck somehow convinced people don't know any better that there vital, when the truth is they're out of shape ugly guys whose days are numbered as computer repairers and sellers of dodgy computer equipment. Update to the reply I assure you with several University degrees I'm not confused about who I'm dealing with I bought a laptop from you, called you after it stop working 32 days later and you told me I was out of luck. So everything I've said above stands. With regards to selling dodgy equipment the whole point of the review is not to buy from you because you sell dodgy equipment and people would be better off buying from other places. Also you reminded me of what I did mentioned above what you try to get people to do as you did with me is to sign a waiver at point of purchase. And that quintessential practice you've used two so-called protect yourself over the years won't work anymore after we are done with you.
Bought an adapter rhat had an issue. Took it back the next day and got it replaced, no questions asked.
Great costumer service, friendly environment. I would totally recommend you guys to come by this store.
Very helpful, courteous guys. Highly recommend
I waited 3 weeks for the repair on my computer ( as I was told it would be) They had to order a special part and when it was "fixed" I was charged $250 (also as I was told and agreed to) It worked great for 1 day and then it quit and started smoking. I brought it back, I was told it was not the work that they did. The "computer expert" did not even bother or offer to check it out! Goodbye $250,Thanks for nothing Gismos, Don't bother with this fly by night operation!!
These guys are great and know their stuff :-) I phoned up as my computer was having a fit / showing all the signs of a nasty virus .. they asked me to pop down and they took a look straightaway. They had it fixed within 10 minutes and took the time to show me what was happening. They also wouldn't take any money as they said it was such a quick fix. Am totally impressed and wouldn't go anywhere else now.
Update: Still impressed, my fan came in, I dropped it off and they swapped out the hard drive while replacing the fan, cloned the hard drive so it is exactly the same. One day turn around, computer performs like new for 270 taxes in. Just a good customer experience. Came in with a laptop problem, they addressed a faulty fan by blowing it out and recommended that I order the part myself if the problem persisted needed and they would do the work . They tested my hard drive, told me that it will eventually fail but no real rush. And they didn't charge me a dime.
I walked in nervous and overwhelmed with everything I had read online while trying to figure out what my little man needed in a computer. With a friendly welcome, and a few questions (directly to my son too!), they knew exactly what we needed and put it together quickly and for half of what I thought I was going to be paying! I wouldn’t hesitate to recommend Gizmos to anyone! Thanks guys for making that such a great experience, we’re definitely lifetime customers ????
Have used this service over the past years ....and they have been five stars all the way......great service!....priced right !....so my parting word is "Try them..you will like them!!"
Nice people who know what they are doing at a reasonable price. What more could one ask for. Go talk to them.
Have gone to them a couple times now with a couple different computers. The staff members seem very friendly, welcoming and knowledgeable. The store offers an assortment of refurbished desktops and laptops, which frankly are more affordable (and likely work better) than similar new systems at Best Buy and Walmart. I’ve been really impressed with the refurbished laptop I purchased from them thus far. Would highly recommend to anyone looking for computer services in the Greater Victoria area.
These guys took the time and patience to find out what was going on with my computer. I was seriously impressed with being allowed to go in the back and watch how they diagnosed my computer and knew exactly how to test for each component to quickly find out what was wrong. They were extremely professional in their handling and open and honest with me regarding how to fix my computer. Awesome service! Keep it up guys!
i really do have to give gizmo's 5 stars. open on sunday and told me what i needed, sold it to me, no labour charge. thanks gizmo's!
Very professional, helpful and very fast at getting what I needed done at what I thought was a very fair price. Plus they fixed a small issue I had for free, I also got a quick software lesson as well. No complaints here at all. Will always go to these Gizmo's first.
More helpful and knowledgeable than the other places
Top quality assistance from these guys, offered the kind of service that will have me coming back for more should the need ever arise.
Friendly customer service from Jeff. Knew his stuff made it easy.
Friendly staff, very fair prices, and excellent customer service* Highly Recommended*
The only place you want to consider when buying a computer or getting a computer repaired. Fantastic store, and unbelievably helpful.
great straightforward, helpful staff. Price good and Jeff was great at solving the problem and making this customer very happy.
Always helps with questions
These guys are lifesavers! I had thought I would have to spend a bunch on repairs, but they saved me a great deal of money. Polite and timely, i don't go anywhere else for repairs and you shouldn't either :)
Took in my mac for repair, the help was immediate and was very satisfied.
I have dealt with Gizmo's for about a year. They are terrific people, offer terrific service and I have utmost faith in them with dealing with my computer issues. They have gone above and beyond in their service for my computer. Highly recommend them for service and replacement electronic equipment.
The Guys at Gizmos are Great. Down to earth service, honest, reasonable. Quick service on a slow as molasses Dell. Now the unit runs fast and smooth, and I have tons of room for photos/docs/videos, etc. I no longer cringe when I think of using the laptop. It's like having a brand new laptop. Lots of parking. Highly recommended.
They did a good job finding the problem quickly and repairing the computer, but they downloaded a different version of OS then I had previously which I did not prefer and did acknowledge beforehand. They also downloaded AVAST (virus protection software) which is not very useful. You are much better off just using Windows Defender, the virus protection software that comes with windows operating systems.
Jeff at Gizmos Computers was very courteous, helpful, and knowledgeable. Fantastic, first rate service. Thank you Jeff.
100% recommend. Good, reliable service. Gave options instead of forcing solutions for repair.
I brought my laptop in for service as it was not connecting to WIFI. They fixed the matter within minutes! Professional, knowledgable, courteous staff. Very highly recommended.
Fast, Good Service, and the prices are fair.
Knowledgable. Great customer service. They have looked after all our personal and business computer needs for years.
Amazing and knowledgeable staff