Reviews of Sydney IT Assist (Computer Repair)

Polly Lancaster

Unlike other IT companies that use tech speak to talk to laypeople, Gavin explains things to me in terms I understand. His service is courteous and prompt and he makes very useful proactive recommendations. The combination of wonderful customer service and technical expertise really sets this company apart. Highly recommended.

Joel van Gastel

Gavin just spent 30 minutes on the phone with me answering all of my stupid questions. He was professional, patient and extremely generous with his time and expertise.

Brooke Nolan

Excellent, quick service. And came to me for no charge which saved so much hassle. Definitely recommend.

James Swinbanks

Wonderful customer service and experience. Would definitely recommend to anyone needing an expert to take care of their PC troubles.

Thomas Kane

We were extremely happy with Gavin's service and assistance. He helped us solve the problems we were having, was super efficient and can us advise on what to do for the future. I cannot recommend Gavin and Support IT Assist enough.

Angela Di Stefano

Absolutely professional and expert servce. I rang on the off chance to ask for assistance and Gavin responded immediately. Most helpful and resolved my issues. Thank you!

Chris Finnegan

I had graphics card issues after upgrading to Windows 10 on my laptop, and spent hours trying to sort it out myself. Gavin from Sydney IT Assist was able to guide me through finding the right graphics driver and installing it, all remotely. No only was the service fast and friendly, I learned a few tricks about computer repair as well! Highly recommend talking to these guys for any computer or IT services, they just made it so easy!

Anthony Chovan

Laptop screen was fixed! and although there was a few delays with the courier, Serkan delivered it personally - Great service, thank you! - Anthony

Alan Merry

Called these guys in to resolve the wireless networking issues in our multilevel Terrace. After a few hours of reconfiguration, everything now works beautifully. Highly recommended.

Count Zorroz

Top service, great value, super efficient Give them a go Any problem big or small

Kim Walters

I have worked with Gavin and he is extremely thorough in his approach and works with a high level of professionalism. Highly recommended!

Huw Morris

Gavin and the team at Sydney IT Assist have been outstanding. My IT problems have been dealt with in person an remotely in an effective and knowledgeable way. Very happy with the service and I will be using them again for future IT needs.

Nic Westaway

Such a great experience! Able to recover data from a water damaged computer and transfer to a newly fixed laptop on the same day! Wonderful service and would definitely recommend :)

steve pedvin

Sydney IT Assist is always there for my small business computer needs. They are courteous and promptly return my calls for assistance. Highly recommend Sydney IT Assist.

Stacey Lyons

Gavin and his team are super knowledgeable, friendly and go and above and beyond in providing the best service. Highly recommend to anyone.

Greg Andresen

Gavin from Sydney IT Assist is extremely knowledgable, calm, patient, professional and friendly. Highly recommended!

Jennifer Regan

Sydney IT Assist is my "go to" company for all our computer needs. Whether it is networking our office and workroom or helping us find our log in details Gavin from Sydney IT Assist is always quick to reply to my phone call and always happy to help. I can't recommend Sydney IT Assist enough and will continue using their service.

ORO design

I have been looking for the right IT support for sometime and I think I finally found the right one for us for our on going IT support. Thanks Gavin for being so patient with us.

Kenta Aruga

Amazing response and service from Serkan. My problem with my laptop battery was resolved in a matter of minutes at the workshop. Definitely recommend.

Clara Dharma

Quick to help solving IT issues in professional manners. Highly recommended to use their service again.

Leo Sibrits

Patient technical expertise, much appreciated. Nothing seemed too much trouble for Gavin. We're now up and running smoothly, thanks.

Fiona Fitzpatrick

Gavin is a pleasure to work with and excellent communication skills. He resolved our wifi problems, connected our TV to Fetch and dealt with some backup issues on my laptop. He also kindly offered remote support to tweak a few small outstanding things. Everything is now sorted. Gavin is definitely our new go-to I.T. guy!

Yvonne Lumsden

Gavin - fantastic! He's been a life-line of technology for me having had several email and hosting issues recently affecting my business. He always has a suggestion or test we can try and does not stop until the problem is fixed. He's friendly, calm and patient which is a god-send to someone who is not technically-minded. Thanks a million Gavin!

Diana K

I would highly recommend this company to everyone. Gavin is very good at what he does and so helpful.

Nicholas Miller

Great advice and service always

Kenneth Johnston

Always ready to help me solve what seems intractable IT problems! Fully recommend the helpful, prompt service provided by Gavin from Sydney IT..

Fletcher Hurwitz

Gavin was incredibly supportive, helpful and polite but most importantly he was very professional and able to solve my problem.

Paul Zdzitowiecki

Gavin from Sydney IT assist has been a great help. We had a client in Sydney who was having VOIP issues, and he was able to sort out all their issues remotely and get their phone system back on track. I highly recommend Sydney IT assist for any business IT support issues. Very experienced tech, and great customer service. Many Thanks, Paul Zdzitowiecki (Melbourne)

Nick Turrell

IT assist were extremely helpful in pinpointing some server issues Ogis Engineering were experiencing. They methodically isolated an area which was slowing down our system and came up with a number of solutions based on time and cost. Gavin's communication skills are excellent, resulting in everybody understanding the problems and solutions. High recommended and now our first point of call for IT solutions. Nick Turrell. Project Manager Ogis Engineering. Sydney.

Yonessa Gabule

Great service!

A. Deasey

My computer was running so slowly and kept freezing. They managed to clean it all up and it's been running like a dream ever since! Reliable and honest - would definitely use them again!

Amelia O'Sullivan Johnson

We had been struggling to find someone to help us resolve an ongoing issue with the network setup in our small business. Sydney IT Assist were able to quickly identify and resolve the problem. Great service and advice!

Sabrina Mo

Very fast service, reliable and saved my day!

Rob Joseph

great service, well priced, friendly and professional

Alex C

Gavin and his team are experienced, helpful and provide a personal touch in the ticket based world of IT Support. Great value for money.

lorraine ellis

Efficient, knowledgeable and honest service, kept me informed every step of the way, will use again

Ethel Nugent

Sydney IT Assist (Gavin) promptly investigated and sorted out my PC issue which included pick up and drop off so I avoided the hassle. Excellent customer service. Would definitely recommend to my colleagues.

River Queen

Would highly recommend. Excellent customer service, incredibly helpful and knowledgeable. Thanks a lot Gavin.

Poppi Kavaratzis

Very fast service, from initial phone call to fixing my laptop. Thank you!!

Maria Pauka

I was absolutely beside myself as a business owner I was blocked from my accounting app. I had to do payroll and issue invoices. After a whole day trying to fix the problem myself I contacted Gavin from Sydney IT Assist. He replied promptly to my email, called within half an hour and in another half an hour my problem was solved. Thank you Gavin. I definitely will use Sydney IT Assist again.

kathy ntziaferis

Gavin from Sydney IT Assist has been supporting me with all computer and laptop issues for over 6 months. Gavin responds quickly when his and is flexible with his hours. I highly recommend Gavin as he is dependable and reliable to resolve issues and has great attention to detail.

B Cassin

Gavin was so professional and friendly and sorted my annoying issue that prevented me sending and receiving emails. Gavin also explained what he was doing which has given me confidence to be less intimidated by the computer. I will definitely call him again. Thank you Gavin!

Donna White

The service was prompt and our problem was quickly solved. So easy to deal with. Highly recommended!

Matthew Carter

After two weeks of this company telling me they could fix my touch screen, and me asking them to order the part, they suddenly went "too hard" and sent me to another company. They wasted two weeks of my time when I need an urgent repair and I am no closer to getting my computer fixed. Very disappointing.

Jeannette Harvey

Focused on fixing my computer problems, friendly, and patient. I would highly recommend SydneyITassist for the professional and expert service. Thank you!

Ann Curthoys

I had excellent service from Gavin, who took care to identify the problem, explain it clearly, and find a solution. Excellent follow-up, too. I would definitely call on him again.

Bart Tyson

Saved my life within half hour of me breaking my laptop attempting to upgrade the ram, and was nice to have a conversation with and very welcoming.