Reviews of Ultrasoft Innovations Les Spécialistes In Computers Portatifs (Computer Repair)

Eric Edmond

Good man. He knows his stuff and his heart is at the right place. On top of his service he can even hook you up for life.

Aquatanspa massage/ spray tan

Richard, the owner of Ultrasoft is a Genuis,, He explains in simple terms , and ALWAYS fixes my problems, no matter how bad they are. I'm a busy woman but I DRIVE from VAUDREUIL TO SEE HIM, because HE 'S WORTH THE DETOUR.

Ray Boulé

I was in serious need of a SATA cable to recover some data from a damaged HDD. Richard didn't didnt have any new ones to sell so he just pulled one from a dead machine and gave it to me for free. That's what I call excellent customer service! Thanks it worked like a charm BTW.

Fabricio Mota

This guy Richard is by far the best computer technician that I have ever met, besides he fix it Richard give you a full and complete explanation how to prevent your pc from viruses that`s not all he always explain why you are paying that price, honest and reliable I would recommend this guy for everyone.

Mia Broca

Richard was straightforward, honest and friendly, with very reasonable prices! I'm so glad I didn't go to the Apple Store.

stephanie Laughlin

I would recommend Richard to anyone who needs work done on their computer. Richard was not only able to do a full virus check for me in 24 hours, but did a professional dusting AND gave me a cheat sheet on how to scan for viruses myself in the future- for only $90! You'd think he wouldn't want to do that so he'd get more repeat business, but I really appreciated it. It just goes to show that he's not some mindless employee doing a job, but genuinely cares about helping people fix their computer problems. If I ever have any computer problems again I will definitely go back.

Jason Stadtlander

Richard is a great tech with a great heart. He has donated time and equipment to The Dara Faith Project to help families in need of computers. Thank you!

Scott Woodard

Richard knows his stuff. I have been dealing with him for years now. He is great!

Veronika Dasys

Richard is great; personable, straight-forward, reasonably priced and honest, he even followed up with me later on since he wasn't happy with not being able to find the problem the first time. I've been distrustful of laptop repair shops since I've had more than a few bad experiences, but I'd trust Richard with any of my laptops.

Allan Wong

Been dealing with Ultrasoft for many years. Excellent and honest dealings. Richard has been in the business for well over 20 years and is knowledgeable.

Angelina Spilberg

I took my sluggish HP laptop to have Richard reinstall Windows 7 and he did a thorough job of it. He knows what he's doing at a very reasonable price. He also added a number of software programs and offered some great advice. He goes above and beyond the service required, including cleaning the hardware to get rid of dust. The turnaround time was very fast and I highly recommend him for any computer problems or as an alternative place to recycle your computers, cell or other phones, cables or other electronics, which he will gladly take off your hands. On top of that Richard is very approachable and a great conversationalist!

Tobie Barry

Traded a screen and broken comp for a working one! Good deal! Very happy!

Stephen Soroka

Richard is a very knowledgeable and customer friendly technician. He ran his anti-virus programs on my computer and when that didn't solve the problem he most kindly ran some of his other diagnostic programs. When he discovered that the problem was a defective mouse he practically gave me a new/used functioning one and barely charged me for his extra time.Thank you Richard.

Lars sed

Richard is outstanding. A great technician combined with a caring and empathetic personality. Lucky to have him nearby. Kudos.

Gabrielle Letarte-Dupré

Very honest and knowledgeable. Would recommend to family and friends.

cathy sandor

Cathy and Karl would like to say that Richard was a tremendous help in fixing all our problems. Our two computers needed to have viruses removed and our desktop needed one of the fans replaced. Richard answered all our needs quickly and with common sense. Thank you very much!

Mike Kennedy

I have known Richard for nearly 25 years now, ever since purchasing my first laptop from him way back in 1992. Richard is simply outstanding in every respect. He is by far the most knowledgeable computer professional I have ever met, and I know I can always rely on his vast wealth of knowledge to solve my technical issues. What really makes Richard stand out, however, is his professionalism and commitment to the highest standards of client service. Whenever I have needed him he has been unfailingly willing to make himself available, and provide whatever it takes to get the job done. His exceptional support has been a lifesaver on more than one occasion, and has always been greatly appreciated. It has been a pleasure to know Richard, to do business with him, and most importantly, to be able to call him a loyal and valued friend. I am pleased to offer my highest recommendation for the exceptional service that he provides.

William Copp

Richard has saved me twice for all my graduate work for a very modest fee: he even came in when the store was not open for me. 10/10.

City Driving School

I brought in my Toshiba laptop for diagnostics. My hard drive needed replacing and Richard suggest that I update to Windows 7. Richard didn't have a drive in stock, but told me how much I should expect to pay for a new one. He even explained how to change it by myself. He didn't even charge me his $20 minimum, which I already found to be extremely reasonable. Richard is very approachable and very fair. I'd urge all to consider his expertise and honesty that is second to none!

Mohamad

never met someone as nice and knowledgeable as richard

Sari Roston

Richard was amazing and really knows his stuff. I had a computer virus. He went out of his way to make sure everything was running well again and even stayed late to make sure I got my computer back when needed. Fair price and great service! I would happily recommend!

George Williams

Excellent. Honest, friendly service and very reasonable price. Especially recommended for Concordia students. Edit: I've been back à second time for another issue. Really, Richard could not be a nicer person, and he fixed my issue so quickly and at a fraction of what I feared it might cost. Really really good, I almost hope for another problem so that I need to go back! ????