Reviews of The Source (Computer Repair)

Beth Wood

Very helpful. Location is awkward.

Mike Demirel (silentmike)

Friendly and helpful service.

Shawna Bekkema

Always good service. I buy my chargers there and get the extended warranty so I can get three replacements as we seem to go through alot of them lol

Jim Buffett

Helpful staff but they encouraged me to shop online

Harry N

To expensive!

Michael

It's my go to for electronics... The guys are knowledgeable, friendly and just the right amount of geek

Freddie Willett

they sell electronics here staff are nerds

Jordan Hommy

This place is my home away from home, my sanctuary!

S Genereux

The staff have been super helpful

Andrew Patton

Every now and then somebody who sells stuff that is difficult to understand helps you out and it makes your life pLost Creek Rosa did that for me and I'm very grateful thank you.

Dealing With Delta

The source has many friendly employees that are always helpful. I have never had issues finding what I'm looking for. The staff is knowledgeable and have excellent suggestions.

Jessica Hammond

The only electronics store in town. If they don’t have it, your headed to Calgary????

Bill Broome

Overall experience was great but I wasn't impressed with pushing other companies on me when I'm happy with my current service provider. I just want to shop, go....regular conversation is good but pushing another company on me is not ok. Hence why not a perfect score.

Steve LePage

Katelyn is 5 STARS +!!!!

Philip Emmerson

Great service.

Adam Barron

Great staff

Tyler Nicholls

Staffing can be slow to help your needs, but will get it done. Always friendly and approachable

Corvid Curser

Phenomenal customer service and knowledgeable staff

Ricky

Best in town service, went there to buy an HDMI cord and the sales associative TANVEE talked me a deal about getting a new iphone and my monthly bill is even lower what i was paying on my old contract.

Karen Bonello

Very organized. Staff are friendly and knowledgeable.

Brian Wallace

To summarize, the Source services three prime markets: mobile, audio/video, and console gaming. There may be some other odds and ends sprinkled in there but it's not their focus. Last visit I was looking for a specific item, after a circuit of the store someone asked to help me and immediately pointed me to the correct shelf. Checkout was quick and easy with only a cursory attempt at a warranty upsell. I overheard other staff giving patrons actually useful advice for transferring accounts to their new devices. All said, I was pretty pleased with my visit.

Dino

Like the other post says, way over priced always under stocked and lacks many other items. I almost always look out of town and online first.

DeanAndSteph Hibberd

Great place to purchase electronics items ,with polite and attentive staff.

Biola Allison

Good service

Tara Jesso

Not very professional. Workers are immature and don’t care about the customers. Very unsatisfied. Don’t order your electronics from here, they aren’t reliable. Order from Amazon instead.

Erna Canois

(Translated) Thanks the source for your service, especially Giovanni and Meriem (Original) Merci la source pour votre service , spécialement Giovanni et Meriem

Murray Roberts

Great service and staff eager to help.

Grant Wallin

Friendly all purpose electronic store

Cindy Gates

Always fery helpful and knowledgeable staff

Bob Hope

Not as good as RSComponents

King of Canada

Ordered online 04/07 with paid priority post, but no any update till 04/13. Sent request for canceling another order on 04/08 with assigned ticket number, haven't heard back either till today. Worst customer service ever!

Shanta& Rajkumar

I was looking for smartphone, good quality and affordable. Store Manager and other staff work with us over an hour. Gave us different options with price ranges. I was amazed being seen their patients! They are very knowledgeable, friendly professionals. I changed my mind so many times, but they kept smiling and helping us. At the end, I bought XS Max. They offered phone case in discount rate. Also gave us other promotional items. These are even cheaper than big cities. I would highly recommend others to try this store.

Fritzdjana Beaute

Bon services! Friendly people! ????

Frechette Michel

(Translated) Good for electronics (Original) Bon pour l'électronique

Geoffrey Bishop

Had everything I needed with friendly service.

B40 Trucking

A great bunch for sure. We got our nitro 5 and bell fibe 500 hooked up here. only place in town that stocked what they had on display. but it was a good experience. They just need better computers took a while to load had to try a few times would greatly benefit for their sake. but i give 5 star because the employees earned it

Dhaval B

All the staff were absolutely no help, and showed no interest in helping us buy a new phone. They were useless with information on products and borderline rude. We left very unimpressed they need to learn some customer service skills or leave forever. This isn't the first bad experience I have had.

Mathieu Beauchemin

Lots of choice in the electronics department

Claudio Buss

(Translated) You don't even answer the phone ???????????????????? (Original) Vous n'est répondez même pas au téléphone ????????????????????

Catherine Clavel

(Translated) Fast and effective (Original) Rapide et efficace

Morley Soltys

They are there for the customers.

Chris M

Good store

John

Good electronics store helpful staff

kamal bacha

(Translated) THE MANAGER IS THE BEST IS SOCIABLE POLISHED BEING HELPFUL IS THE BEST (Original) LE GERANT CEST LE MEILLEUR EST SOCIABLE POLIS ETTRES SERVIABLE CEST LE MEILLEUR

Matt Gaudet

Called to buy a camera lens but because I'm from new brunswick they said no, terrible service would never recommend.

Doug Morneau

Great location , amazing staff!

Lynne Miller

Good service. Knowledgeable staff. Very courteous

Sue Catania

Helpful and friendly

Chris Armstrong (Chris Armstrong)

Great selection of home electronics... dont forget about the Shack... ????

Rubenoff Johnson

Great place good stock pleasant helpful folks

Noah C

Great staff

Reid Maison

Stephen was awesome! Knowledgeable and friendly

Samuel Jean

Devon hooked me up with a great laptop and saved me a lot of money. Couldn’t have asked for better service today!

sukhdeepsingh gill

Customer service and stephen was very good and fast. Thankyou and for your time, thanks again, awsomw service.????????????????

Brian Hoover

Very knowledgeable staff!

celeste church

Bad staff they do not pay attention wound up going to Port Perry Source for what I needed.

Prabhjeet Grewal

It's got the A-list covered. Head to Calgary if you need more options

Biniam Tesfazghi

Always wants to sell you Phones, asking how much data u have eyc...little odd but it's alright got my wireless routher which is great, and they tend to have more stuff then client.

samantha kempster

Cutter and Hunter are awesome

Dabgirl 748

(Translated) Hello again, I would like to ask you a question and the question is that it costs how much to repair a switch that has fallen into the water because I had to ask you the question while you are in heat and if he repairs the switches and you said yes c why only how much will it cost please ?? (Original) Rebonjour je voudrais vous poser une question et la question est que ça coûte combien pour faire réparer une switch qui est tombé dans l’eau car je vous avais poser la question tout t’haleur et si il répare les switch et vous avez dit oui c’est Pour ça que seulement ça coûterai combien S’il vous plaît ??

Markus Lauff

(Translated) Small service with friendly staff, good service. (Original) 아담한 매장으로 친절한 직원의 서비스가 좋았습니다.

Austin H

I just got a new phone with the help of the English gentleman working at The Source, and I couldn't recommend him more strongly! He helped me every step of the way, double checked everything thoroughly, and was very pleasant and personable. Good stuff!

friky snoze

(Translated) People honest and not challant, good price and promotion tv, I save $ 300 for a tv (Original) Gens honnete et non challant, bon prix et promotion tv, j'ai economiser 300$pour une tv

Doug Walker

Very helpful and they had what I needed.

Ruth Beck

Yesterday I went into The Source to buy and HDMI cable, something about which I know next to nothing. I was helped by Nathan, who was incredibly supportive, kind, and really good natured. I left the store after buying the cable and made it all the way home before I realized I had left the cable in the store. When I went back to get it, I learned that Nathan had come running after me to try and give me the cable. I want to thank him here for his kindness and going beyond the call of duty. Thank you, Nathan. You are great ambassador for The Source and for Buying Local. Warmest wishes to you and your team mates at The Source.

Steven Brown

Knowledgeable staff member. Wish I could remember his name. Clean store, lots of parking.

Trina Dosch

Tanvee and Kirvan helped me out with new phones and a better plan when I walked in there to switch my phone over from sasktel to Bell. Amazing service. Will be going back there for sure.

Michael riedel

(Translated) Nice practical store (Original) Beau magasin pratique

sylvain faucon

(Translated) Great place and good price (Original) Super place et bon prix

Becca Jael

Store packed with latest staff and staff is awesome

Bryan White

Great customer service, Bought Bose Over Ear Headphones. Alan (I hope that's the right name) provided very nice customer service in very friendly manner. Thanks for enhancing my shopping experience.

Eric Choi

The store is very organized and the staff were helpful

Quinn Wilson

Latest tech at medium range prices

MIA VOIT

They put effort into helping

Nina Halliday

Excellent expert service.

Kim Fraser

I went in to ask about something they had in their flyer. The rep had no clue what I was talking about, went to check, suddenly they have stock but its all damaged!! Will never go back!

vimal manohar

They always provide excellent customer service. They also have good deals and offers

Lucas Antoniak

Went in to look at a phone case. Wasn’t even going to buy one! Devon was extremely friendly and very kind. He was quite knowledgeable and showed me what they had to offer, and even pointed out the case that he had. I ended up walking away more than satisfied and with a new phone case! I was very pleased and would highly recommend anyone to go and talk to Devon! Pretty funny guy, too.

Brandon Ireland

This store has amazing customer service. I go here for all my electronic needs. Phones, TVs, Gaming Systems, peripherals, you name it they got it. Ask for Kaitlyn, by far the most amazing employee at this store. "Kaitlyn IS THE SOURCE".

Hunting Wild Game Redneck Style

I'm going back some time soon

Money behl

Great Store but poor customer service. The staff is pushy and to tries to sell you non-branded equipment when you are actually looking for something else. I needed a genuine apple cable and I was forced to buy a non- apple product by the long hair guy saying apple “only has a name”.

Tristyn Russelo

Better than they used to be but nowhere near the good old days

ToastytheG

Store manager Rosa wouldn't even consider giving me a refund for dried out printer cartridges even though they were proven to be improperly packaged. Way too expensive to begin with. When I bought the cartridges there was a woman there giving an employee the business for something else gone horribly wrong. Be careful here.

Dena Butchart

Went in right before close and the salesman, Devon, was informative, not pushy, patient, and an absolute delight!

Morgan McKenzie

Friendly and approachable staff, nicely organized store and reasonable prices

LC Lam

I bought an iPad from the source website however they sent the wrong colour. I saw the colour i wanted was already sold out on their website so I tried to contacted the customer service with not much hope. The lady on phone was really helpful and helped me to call the store in Royal City Centre to hold the correct colour. When i went there the staff (i believe his name was Chris) was very professional and kind. They made my shopping experience from feeling disappointed to feeling happy and satisfied!

matthew lepp

I'm pretty sure the employees at the store scalping Ps5 and Xbox one X's and not selling them to customers

L. A. Wik

This store is very clean and well kept, it's easy to navigate and find things. Taio is wonderful. Very personable and helpful, didn't make me feel rushed or like an inconvenience. He was extremely knowledgable when it came to phone plans, as well as phones and accessories. He made a stressful time much more bearable.

sarah lust

Big shout out to the store clerk working last night. Without even realizing it, he solidified my pals relationships status. She walked in when her guy was at the till and he casually said "girlfriend?" and they both responded "yup". Little does this little gremlin realize that they hadn't had the conversation yet but it was very much needed. Here's to you buddy. Keep prying, keep solidifying.

Jimmy

Store feels very empty the deeper you go but it's not so bad

Hany Habeeb

Did not meet my expectations. No variety.

Cody Dietrich

Tanvee at The source is verry Knowledgeable and super helpful! Great attitude❤

Johnny Lalonde

Quick and knowledgeable service!

Tracey C

I would give a negative rating if it allowed. FIRST I go in to buy my kids a controller with the money grandpa send them. I give the sales clerk my $ and then. two other customers walk in and want service. well my transaction was dropped and the other customers started to get served!!!! so I say something and finally get my controller . I get home and setup the controller and it doesn't work. there is a crack in the cord from being bent in the box for so long I imagine .... I being it back today and the last remembers me and apologized for the other day..well today the sales clerk was o so rude! first he says I am not getting my money back but a gift card! I object and say I paid cash I'd like cash back. this dude slammed the cash register and slammed pens and receipts on the counter, scared the baby I was watching with his anger THEN HE STARTED CHASITIZING THE SALES CLEEK THAT SOLD THE CONTROLLER IN FRONT OF EVERYONE. I won't be back and I was going to buy my kids their phone from there because I liked my cell plan I got from you guys. train your staff on customer service please.

Dezi Miller

They don't have much

Nasser Hamed Boucher

Got a nice rebate

Anne Fearon

Staff very friendly and helpful

peggy brown

I would like to thank Isaiah last wekend i went too best buy to get my tablet fixed cause it wasnt turning on wifi they wanted to charge me to send it off i didnt think it was worth it cause its a cheper tablet so i went to source and the young man showed me some tablets however he asked to look at mine when i told him the problem he said it was on airplane mode and then connected it to the wifi at source to show me it worked when i asked him how much to fix it he said they would never charge for somthing like that or helping a customer I will be returning to source for my electronics

Monica Jaillet

I went in to pick up a monitor cable. The one I wanted was not available in store, so Kyle ordered it on my behalf from the website. He was friendly, knowledgeable and efficient. Unfortunately, it was not the cable I should have ordered. Customer service was not able to cancel the order by the next morning, so they advised an in-store return. When the notification came that it was in store, I was happy to see that it was Kyle I would deal with once again. The customer that he was dealing with was very pushy and rude. Kyle dealt with him with a cool and professional manner that a lot of people would have had a hard time maintaining. While the other customer was on the phone with the phone company, my return was processed with the usual friendly efficiency. Job well done Kyle. Keep your chin up - not all customers will treat you with such disrespect.

heather Bonneville

Great place to shop

Kasey McIntyre

They've been awesome to us all week!

christopher roussell

The source in general is usually pretty good with regard to customer service and helpful staff. This location though could use a training seminar on how to create a value added customer experience. Fail.

chuya

(Translated) I thank Jonathan for this wonderful service. (Original) Je remercie à Jonathan pour ce merveilleux service.

Marcia Matchett

Excellent service and prices

Penny-Ann Brown

Good knowledgeable staff.

Nicholas John Ellan (Nick)

Jonathan rocks the house

Mat “ozm1lk” Landry

Everyone working is very knowledgeable

Paige Felker

Had a problem with my phone I bought from the source a year ago, brought it in and Harsh fixed it within 5 minutes! Give that man a raise ???? Very pleased with his service today

Anais Lyonnais Pare

(Translated) For me the source is a little bit of money (Original) Pour moi la source ses un tout petit peu de la marde

Kyle Robinson

Good and friendly service, they take the time to approach you if they aren't busy with another customer. Some of their electronic demos though only work some of the time.

Judy T

No I dont want an extended warrantee on batteries

Valentino Morella

not bad

Matthew Bear-Fortin

Good service and reliable deals.

Richard Taillon

Very friendly and knowledgeable staff, not afraid to take the time to explain and offer suggestions.

Nirmal Gyawali

Great deal us going on phone

Dr Rudi Niemand

Noah was amazing. From start the finish he made me feel ????????✈????. Best in the business.

Shyla Fletcher

Devon came in on his day off to give myself and my family a hand switching over to Bell for our cellphone plans and 2 new phones. Such great customer service from all the gentlemen who all helped answer any and all questions we had

Ron McNerney

It's been a while since visiting, no more gadgets for electronic tinkering. Just lots of consumer electronics like other stores although they do seem to have some neat specialty items not found elsewhere.

Autumn

Some of the nicer and more helpful staff of all The Source locations I've been to.

Ivonne Coronado Perez

Good service and advices.

Anita Savoie

(Translated) It's a magazine that I love but I find that the sellers instead of giving me gift ideas were trying to send me to other stores. 2 of the employees referred me to Best Buy without making the effort to find anything else in their store. (Original) C'est un magazine que j'aime mais je trouve que les vendeurs au lieu de me donner des idées cadeaux essayaient de m'envoyer dans d'autres magasins. 2 des employés m'envoyaient chez Best Buy sans faire l'effort de trouver autre chose dans leur magasin.

Liliana Rosa Colunga

(Translated) The attention is magnificent. (Original) L'attention c'est magnifique.

Joseph Ward

The girls rock

Patrick Wilson

Realy good help but nothing for hobbyist. used to be able to get lots of parts for projects but not anymore.

Kheg VanHellSink

Refuses to accept shipments from other sources. Refuses to have anything to do with corporate policy . I would be surprised if they honerd any wArenties for items not,bought at there store

Brad Leitch

Excellent customer service -- I worked with a salesperson named Rider to find the perfect mesh, high back chair. Rider was great at figuring out what I was after by asking good questions, their reception was super friendly, their shipping and receiving was super friendly... I'll definitely be checking back here first for any office furniture. I did a fair bit of shopping around for chairs before I came into the store and I would also say that their pricing is right on par with everyone else as well (e.g. Staples) but they carry much larger selection and higher quality pieces depending on what you're after.

Mouris Khouri

Employees don't know about what they are selling

Sarah Merrick

Staff used to be the most helpful people ever

Christine Potatoflesh

long history of bad service must suffer from poor management as personnel need better training

Gaia Chagnon

It's a source..

Kelvin Lau

Too expensive

Patrick freestyle young engineer

Mostly all the Tech you need is found here at the Source: from phones to "you name it" ????

Darcey Kaspick

Very helpful n friendly staff

Shantel Bressette-Wakeley

Staff is super friendly and helpful.

Linda Mack

The new manager is very professional and polite. I didn't have any problems exchanging my headphones at all. Always great service :)

Mike Hassard

Rory and the staff at the Source are very helpful and knowledgeable ????

Marisa Ivany

Excellent service! I needed a SD card for my dashcam and Jordan helped me choose the best one for it. He also helped me update my Bell account to save me some money. Thanks, Jordan. I appreciate the time and service given.

Obsession Garage

May 11 2021 11:30 am a sales rep named Branden is so rude. He’s attitude is so bad. He dont have a patience and he is making an eyeball rolling while you talk to him. Negative person. He dont deserve to work at that store.

Deejay Bjorn

How is the source still in business?? All they really sell is phones now!!!

Oliver Walsh

Wasn't there

Shanley Mc

Very knowledgeable staff

360 Okanagan

A little pricey and lacking in selection.

Exact0 Bookings

Excellent service. It's not everyday people try to save you $.

Jennifer Tourangeau

(Translated) What a bad experience with their manager! As soon as I entered the store, a very nice salesman took charge of my request, but we were interrupted by the manager who ordered him to go and do another task (the poor salesman must have explained that he was already with a client and that the manager was going to have to wait). At the checkouts, it's chaos, customers enter my physical bubble. Luckily the seller was very nice, helpful and knowledgeable. BUT When I asked for something special we had to bring in the manager, who turned out to be extremely rude. I don't know if he was having a bad day, or if he is unable to manage his inferiority complex, but his nonchalant physical language, his verbal language, infantilizing towards me and dominant towards his employees; I felt sorry for the people who worked there. This gentleman is a tall Arab with glasses. Really disappointing I would not return to this store again and would not recommend it to anyone !! (Original) Quelle mauvaise expérience avec leur gérant! Dès mon entrée au magasin, un vendeur très gentil a pris ma demande en charge, mais nous nous sommes faits interrompre par le gérant qui lui ordonnait d'aller faire une autre tâche (le pauvre vendeur a du expliqué qu'il était déja avec un client et que le gérant allait devoir attendre). Aux caisses, c'est le chaos, les clients entrent dans ma bulle physique. Par chance, le vendeur était très gentil, serviable et compétent. MAIS Lorsque j'ai demandé quelque chose de spécial, nous avons dû faire intervenir le gérant, qui s'est avéré être extrêmement désagréable. Je ne sais pas s'il avait une mauvaise journée, ou s'il est incapable de gérer son complexe d'infériorité, mais son language physique nonchalant, son language verbal, infantilisant envers moi et dominant envers ses employés; j'avais pitié pour les gens qui travaillent la bas. Ce monsieur est un grand arabe avec des lunettes. Vraiment décevant, je ne reviendrais plus à ce magasin et je ne le conseille à personne!!

lucie dube

I appreciate her service because she always welcome you into the store and will always go beyond every obstacles to answer any questions you Comme with. She'll never leave you stuck with any problem and you can see her as often as you want and she'll be there for you and always with a smile.that saleperson is Vicky, in Kapuskasing.

Dion

Awesome store. I get that it's not quite their thing, but it'd be super cool if they sold PC parts, like gaming parts

Joe LaPointe

Bought a 4K tv at this source, the employees were very helpful and even helped me carry it out to my vehicle. Had a warranty issue with a headset and they replaced it quickly without issue as well.

Tom Wilson

Knowledgeable staff helped me with selection of wi-fi booster...weeks ago. I returned and purchased from Lindsay store. Was also looking for camera drone, which, sadly, they do not stock.

Wesley Nicolau

(Translated) quite expensive, only for the "forgotten" cables, adapters, ... (Original) recht teuer, lediglich für die "vergessenen" Kabel, Adapter, ...

Leanne Jenell

Had the most amazing experience at the source in Banff today! When I tell you these men are extremely polite, inviting, funny, productive and all round great at what they do its amazing! By far the greatest experience I've ever had purchasing a phone. The biggest shout out to the best Rob, thank you so much for your guidance, knowledge and help today :) and to the other gentlemen; Noah, Ivan, Curtis, and Thomas thank you for keeping me entertained and laughing whilst we got things sorted! Would 10/10 recommend this place!

Adam Sweeney

The Source Exchange/Return Policy is the worst policy among the chain stores. I purchased a camera from the Peterborough Location and it wouldn't charge, so I went to exchange it in my home town of Lindsay and they instructed me to deal with Peterborough since I purchased it there. She also told me if I bought the warranty (wasn't offered) she would have done the exchange. This just enforces the point that they can exchange but won't! I will be returning the camera and quickly going to BESTBUY

Kim Harley

Great customer service.

Casey Raymond

I just was not impressed by the selection

Austin Jessen

Staff were extremely helpful and very kind and understanding. I had bought a screen protector for my phone and 3 days later it was falling off I brought it back and showed the man behind the counter he exchanged it with no questions asked for a brand new one.

shar rose

Good

Val Chaulk

Two visits...spoke to Jesse both times. I still have not upgraded my phone...my partners original plan was messed up even though Jesse said he wouldn't change anything. During the second visit Jesse apologized and said he fixed the error. We came home and called Bell to confirm that it had indeed been fixed only to find out that it hadn't. Certainly not a happy customer. We are not pleased with the service at all.

TetGomez FamilyTV

Excellent service, Sanjay is very accommodating...All the store staffs are very kind...Keep it up...

Nahanni B

I've bought so my phones here. Always good service and reliable advice. Really helpful when any issues did come up.

Jonathan Waterman

I really hate going in here, sometimes there's no choice if you really need something and Walmart doesn't have it but the source and it's staff have one priority, sell bell mobility and home services. Maybe it's the commission from the phone sales, but it's awful when a client wants to buy something quickly and the staff are so preoccupied with bell mobility that they don't even bother to acknowledge the presence of other non bell customers.

Kenneth Iwuchukwu

Awesome Customer Service

Susan Murphy

Excellent customer service. Margaret was an excellent customer service representative.

tom folkes

Excellent staff. Very knowledgeable and eager to help. Will definitely continue shopping there

Dominique Pelchat

(Translated) For cv electronics besbey is cheaper (Original) Pour cv de l'électronique besbey est moins cher

kayla mb

(Translated) Superb customer service Kenny and Juba! (Original) Superbe service clientèle Kenny et juba !

moses qillaq

Good shopping

Cole Wilds

Just went in with an issue on phone screen. Best service Ive ever had in a department store. They're great!

Fauster Francois

(Translated) I congratulate the store manager for his impeccable job and the excellent in-store service. I am a satisfied customer. (Original) Je félicite le gérant du magasin pour son travail impeccable et du excellente service en magasin. Je suis un client satisfait.

Paul Erwin

Don't shop here much , no deals

lorna riddell

Very helpful

Nicole

Thank you for the excellent service. Receipt says Blake. Very knowledgeable and helpful. Very pleased with the quick and friendly service.

Julie Lama

Incredibly helpful and genuine staff. He was able to pull up a printer I was comparing to stats side by side to the one they had. So I was able to make a well informed decision. Will Deffinely pop in there 1st before buying else where. There service was excellent!

Jordan Gaming

Awsome place great service always willing to help

Pam V

Terrific customer service and great pricing

Kory Peters

If you ever feel lonely they won't leave you alone go here lol

Colleen DeVeyrac

Grea0t customer service

Logan D.

They have some of the most coolest tech that I wish I could have, like flip phones, colored lights speakers, & so much more! ^^

Kim Huynh

Even though it was for products with a provider they don't carry, rep still gave what advice he could to help me out with a water damaged phone.

luc mayer

Very informative showed me how to use my new products ... kudos

Angela Loney

Limited stock probably means "Display Models only" I put a laptop on hold for a store an hour away because it was showing as limited stock. The sales person I spoke with on the phone did not say "Yes, we have one here, it's the display, I'll box it up for you" because then I would have said "Nevermind, I'll order online" and would not have driven the hour to be disappointed. At least Best Buy says "Open Box" or "Display Model" and gives a discount. The Source was not going to tell me and was not going to offer a discount. Not pleased.

Marion LeBlanc

Very young staff. Asked for AAA batteries they gave me AA's. Already home before finding out. Had to go back. No apology.

TheDewaltgirl

Great catch Devin!!! Thanks for such amazing service and catcging what could have been a costly mistake on my part ????

Yvo Nutarakittuq

Like the store.

Anna Gf

(Translated) Thank you for the assistance ???? (Original) Merci de l’assistance ????

scott hande

Very friendly, helpful and knowledgeable staff! Aaron and Chumani were the ones that helped me and did an incredible job! Patient with me when I had questions, gave me all the time I needed before making a decision and were super nice! I'd definitely go back there again for my electronic needs and plus their manager was also super helpful and friendly! All in all a good experience!

Srivenkatessa Appadu

Tanvee not only great salesperson, she is absolutely awesome as personality to clients needs. Not pushy. Pay personal attention when client asked question and have time to explain in details. Thanks and I appreciate her time and effort to work with me. I will recommend this place to anyone who would have interested. Thanks Yudish.

Brian McFadyen

Staff was attentive and helped to try and track down what I was looking for. The Source did not have what I needed, but the Staff (Brenda) took my contact details and offered to do a search for the part. She got back to me by email later that day with the contact details of one of her suppliers that she felt could find something for me at a cheaper price. Great customer service... Thanks!

Joanie Lacroix

Awesome service, very friendly staff. Went above and beyond to help :)

KENOUNOU Jean

(Translated) Yasmine is the best I love her she is very kind to customers (Original) Yasmine est le meilleur je l adore elle est très gentille avec les clients

Rick Kumar

It's a very small store in side of Royal City center. Don't usually have extra stock but they can order for you. I bought a Roku stick from them. Wanted to buy band pro 3 watch from them but they didn't have it. Store doesn't pick up the phone.

Brennan Drew

Great customer service.

Donna Wade

The staff are very knowledgeable, helpful and friendly

Einfeldt

needed a phone charger, britt was very helpful and friendly eh

Martin Neuland

Helpful, informative, attentive.

Bridget Rennie

Old man and Jenna our cashier were so miserable and unknowedege it was insane. Dropping $300+ on a product to get spat in my face. Wish there was a less than 1 star review. Do not go here, save your time and money.

Jacob Osborne

They had very little in stock. Almost nothing from they're online store was present. The employees knew nothing about the tablets I were looking for and couldn't tell me any more than the tiny blurbs written on the item tags.

Georgette Cunning

Kyle the sales guy was awesome!

praveen Kumar

Just got a new iPhone 10xs Max. Chris helped me get a really good Small Business plan with bill credits. He ordered the phone in for me and helped set it up. Definately recommend getting a cell phone here

Jarod D

Overpriced, under stocked, seem to lack the most common of items. They never try to help. Might as well order online and/or travel to shop.

Larry Lxw

I bought a Sony Earsphone with good price and service.

Randolph van Vught

Kaitlyn was a great help. We found all the cables & connectors we needed. Our event was a success.

Jean-Paul Houde

(Translated) Some employees do not know their subject. I asked for a 3mm mono (jack) and was told they didn't have one. There were 2 of them on a board right in front of us. (Original) Certains employés ne connaissent pas leur matière. J'ai demandé un (jack) 3 mm mono et on m'a répondu qu'ils n'en avait pas. Il y en avait 2 sur un tableau juste devant nous .

Hans Dekkers

Been dealing with them for years. Friendly knowledgeable staff.

gavin english

Was just in the store 10:30 am. I was the only customer in the store and was ready and willing to pay $800-$1600 for a laptop. The employee at the desk was far more interested in the computer she was staring at than helping a paying customer. Your loss.

Lucia Mapplebeck

Helpful, knowledgable and good products.

Don Germiquet

If you need any non typical electrical items/ batteries this is the place to be. Theres also a huge selection of phones,TV's and other toys / goodies. Knowledgeable staff always helpful. Went there to find "weird batteries " odd sized for my home security, they had them and a replacement program.

Kieden Birdstone

The employees are nice it looks like a nice store but most of their stuffs outdated. ????????‍♂️????

Janice Pottie

I’m originally from Sydney, Nova Scotia. I’ve found the staff at the Sydney store to be always pleasant and knowledgeable. I’m currently visiting Estevan and needed to purchase something so I went to your local store. Chumani was also pleasant and very knowledgeable. It appears that you have great staff across the country! Keep up the great work and great customer service. Regards, Janice Pottie Nova Scotia

Chin Chinchilly

Prices are okay, a lot of selection. Staff will approach you if you need help.

Whistler Beltrey

(Translated) Excellent service. Team and manager attentive. I had a very good deal with Bell. I recommend this store. (Original) Excellent service. Équipe et gérant à l'écoute. J'ai eu un un très bon deal avec Bell. Je recommande ce magasin.

Low Budget Hunter

Nothing special

Robert Riverin

(Translated) Poor price labeling (Original) Mauvais étiquetage des prix

Travis Huestis

Just picked up the Samsung un50nu7100 what a awesome TV and good price thanks employees of the source in Midland

Daniel Sutherland

hi, I'm from Constance Lake First Nation i came to your store on Sunday Feb 28, the experience with associate Vicky Martel was the best services i had with any of the Source I've been too. From the start she was very helpful and explain everything to a detail i was so impressive with the customer service i receive. When other customer's came into the store she took the time and ask me if she can help out others which rarely happens not days and came back to me and said thank you for waiting this is the kind of service is the best. Thank you Vicky for making my day at the Source our one of a kind

Bryan Benson

Good service

Joe Baker

I've lived in St. John's for years and I find this store much of the same. Great customer service just a little pushy on the plans. That is more of the fact that's how they make pay is commission. I was working here i would be much of the same. My only complaint is that some of the workers can be a bit unknown of technology they sell,and they try to pull it off like they know it all anyways.

Akshay Chaudhary

Thomas did great job today????????

Frédéric Corbeil

(Translated) Good (Original) Bien

antonio ugarte

I walked in wanting just to know what kind of iPhone plans to look at and after being serviced by Devon I will recommend going to this wonderful human being for all your electronic needs. He is not only knowledgeable regarding the products The Source has to offer but he is an incredible human being that will not rip you off or misguide you. Thanks for the awesome phone, my friend. You'll see me soon again.

Alexander McKenna

Good selection of phones and user input tech and a few novelties Store kind of feels empty though. Staff are super helpful and friendly.

Sarah Nowdluk

Very very helpful and courteous, thank you so much

Wendy Yrjola

Extremely helpful, friendly, and excellent service!

Teresa Julian

Colin helped me today. I love him now.

Mark DeBlock

Our phone, which we purchased a month ago, quit working towards end of day. We are in high season in our company and we needed our phone replaced. Not sure we could get down there in time, Rose went beyond the call of duty. She offered to bring up a new replacement phone when she got off work, I told her I would wait. She was here within 15 min. We switched phones and she was on her way. This is EXCELLANT old fashion customer service. This is why buying local is so important. We give The Source lot's of business and this is why. Thank you Rose! You are appreciated.

Tyler Pierce

Brayden and Alexis tanvee were a really great help today while I was at the source I enjoyed there help will be coming back here very soon!

Nicholas John Ellan

Jonathan was extremely diligent and helpful when I had trouble signing up online. He gave me his card and promised to get it fixed and he did. Amazing A++++++ customer service, Bell really cares about their customers. Seriously considering moving all my phones over to them. And such amazing deals, plus they have Huawei phones for $0 down, haven't seen that anywhere else. You just need photo ID and a sin number, and they will lease u a smartphone with $0 down cost me $105/mo for infinite data, deal is on until end of next week

Kyle Johnstone

Friendly enough staff. Not too pushy. Decent amount of items given the size of the store. However they have an extremely anemic selection of remote control toys, and general electronics supplies. Was very disappointed in the lack of items that interest me but overall not a bad experience if you just need games, headphones, or phone accessories. About what you can expect from a mall setup.

Flexwrite Technical Documents

Very poor service. No interest in the problem i had at all.

Moira MacLeod

Thank you to Taio for all of his expertise, knowledge, and assistance it is greatly appreciated and he was very thorough. Highly recommend! Thank you as well to Jessie for all your help and assistance and knowledge. A definite pleasure and their assurances reduced stress. I will be back!

Bee mirza

My hart favourite store. Always get amaxing deals and promotions. Sales asaoxiate Kiran and Raj are very friendly knowledgable and professional. They know what i am looking for and they comeup with better solutions. I bought Headrush bluetooth headphone with extended coverage. And am always satisfied with their peoducts and services specially since they seitxh back to Corporate outlet. Eteongly recommended to all my friends followers.

joseph djemo

Good Market place

Don McFarlane

Always good prices

David Mcgibbon

Purchased a galaxy Tab and they were excellent in describing the features it is the best tablet I've ever had

Labrador City

The workers do not know the products or even what they have in the store .been told few times they never had something o ly to find it myself or ask another worker .

CMP “Carn” Oliver

Disappointing to see that the precovid19 practice of upselling really has gotten much worse. Needed a simple replacement ear phone for my cell, gotten 10 min later at another place for 15$, and not the 65$ or 119$ they were pushing.

Shane Bouchard

Shoutout to Shawn for his honesty and professionalism. I needed a wireless adapter for my computer. He was clearly more interested in giving me honest help than just making a sale. And he did both! Very happy with the service and product!

Ryan

Brandon made my day 100x times better & he is super friendly and knowledgeable and I believe he will achieve great things in life with such an amazing attitude and presence!

Agenord Fils Joseph

(Translated) Very well (Original) Très bien

PCGAMEADDICT

Great Customer Service

brooke mclaughlin

Amazing people who work there ???? went there to grab some cables everyone there was awesome I highly recommend them! what ever you need they will provide you with information you need and if they don't have it they will tell you where to get it or will do there best to get it in to the store for you!!!

Nadine Laflamme

Excellent service! Was very pleased!

Harley Kradovill

Amazing

Independent Remote Ltd / Télécommande Indépendante

I can get busy in here and they're well equipped for that good technical knowledge A good bunch of guys

Mariz Alivio

Staff are very good and accomodating.

Melissa

Always Helpful!

Yves Blanc

(Translated) Excellent reception (Original) Excellent accueil

Mohamadjuned Memon

One of your employee changed my phone number without even asking and he told me my all the previous bills have been paid and I only have to deal with the new service provider. I got the bill and it affected my credit. When I said no to buy the screen protector and phone cover, he said not to use phone if I don’t buy them from there. Thank god I will be done with my contract in coming days and I will switch my service provider. But I will never recommend this store to anyone. I have so much thing to say from that visit but I would rather not say it here.

Aaron Roberts

Great variety and friendly staff

Jason Godson

Had good experiences here.

Nicolas Bondu

(Translated) Beautiful grocery (Original) Belle épicerie

Ted Kennedy

Knowledgeable and Friendly staff.

Terry Brennan

Helpful Staff. If you want to buy electronics and avoid Amazon this is the place to shop.

Lior Barmor

The worst customer service experienced in Nelson yet. Unacceptable service consistent with every visit here. The employees couldn’t be doing a worse job at even trying to act like they want to assist their customers. While I waited to sort out an issue, I watched customer after customer get such pathetic service that it was actually shocking. The staff acted inconvenienced by each of these customers’ simple requests. One particular fellow actually sighed at an elderly man for asking for help with choosing ear buds and acting extremely rude for the entire interaction. The man was beside himself but remained polite. He also followed no social distancing protocols with customers. The staff stare at the customers coming in, looking at one another waiting for somebody to step up to help the customer, instead of asking how they can assist you - they do not acknowledge until a customer asks for help. I repeatedly watched around 3 customers get frustrated for getting zero assistance and one left the store. They were not busy. I should also mention that I was set up with a completely wrong device on our plan and charged for it for 4 months (tablet setup instead of a cellular setup for an Apple Watch for several months). Turns out the previous employee “messed up” and they couldn’t do anything about it, no credit, and not even in-store credit despite the employee stating that this was a big screw up on behalf of their colleague. How is that acceptable? Instead, they blamed Bell and said there wasn’t much they could do. So I guess I have to pay $85 because their employee set up a non-existing tablet on my account. Pretty ludicrous experience that does not even meet bare minimum of service.

John Sharp

Great service!! Switched from Bell to Lucky cell phone plan. And The staff were friendly and helpful. Had a problem with porting my number so Kaitlyn and Colin and eventually Matthew helped me get it working with a temporary fix of forwarding my old number to the new Lucky number. Highly recommend them for great service!!

Shawn Filipchuk

Great service and selection

Adam Freund

Very helpful and friendly staff

Lori Bell

Awesome customer service

Nicole Furgason

Thank you for standing behind your replacement extended warranty sale on my ear buds , eventhow you weren't able to find me in the system. Fantastic thanks again ????

Robert Franklin

Not helpful what I needed not in stock and I couldn’t order it from the website. Surprised it is even in business ordered it online from a competitor for less.

Rafael Baillie

Very good customer service!

Zeel Parmar

typical the source store!

Jacqueline

Offered to help when I walked in an could answer questions I had.

Adam Kane

No wonder the prices are comically way too high (20 to 30 dollards for generic jelly beans components), the tiny store has 10 employees on the floor. It's mind boggling how the store manage to pay all those salaries.

Sébastien Arpin

(Translated) I was prevented from buying a cell phone because I was already with Bell (their commission is less) after making me wait an hour in the store telling me they had them, and after moved from Terrebonne to Montreal. Not only is it illegal, but they lied to me in the face. Unfortunately for them, I work in cell phone sales at Bell as well, so I know the company policies. The seller's name is Esteban, I have never seen someone so incompetent at his job, he was having difficulty working with his system (took almost an hour to sell a tablet to a customer). (Original) On m'a empêché d'acheter un cellulaire parce que j'étais déjà avec Bell (leur commission est moins grande) après m'avoir fait attendre une heure dans le magasin en me disant qu'ils en avaient, et après m'être fait déplacé de Terrebonne jusqu'à Montréal. Non seulement c'est illégal, mais ils m'ont menti en plein visage. Malheureusement pour eux, je travaille dans la vente de cellulaire chez Bell également, je connais donc les politiques de compagnie. Le nom du vendeur est Esteban, je n'ai jamais vu quelqu'un aussi incompétent à son travaille, il avait de la difficulté à travailler avec son système (il a prit presque une heure pour vendre une tablette à un client).

Amyn Ali

Love going to the Source and the manager provides excellent service!

Krystian Bajnok

Very patient and helpful girl that help me to choose tablet.

Karin Scott

Clean organized knowledgeable helpful staff. Good selection of up to date products and accessories.

Britney Wendel

Great experience upgrading my phone here! The staff, Tanvee and Kiran, were so kind and personable. They really helped me understand my options, and I felt confident they were helping me get exactly what I was looking for. They spent lots of time helping me, switching the SIM card, getting the transfer going through an app, and putting on my new screen cover and case. I even watched them handle a situation in which a customer was rude with great grace and professionalism. Two thumbs up for these ladies and this store!

Stephanie Higdon

Definitely Amazing Service!! Bell wasn't able to help me at all and I am so happy they directed me to the source ???? Nikko was training a new sales associate and she was able to help me with my purchase and changing my plan. Everyone went above and beyond my expectation and I truly appreciate all their help today. I would Absolutely recommend going to see them!

Tracy W

Had a wonderful shopping experience tonight, the three guys were knowledgeable, friendly and helpful. Thank you

Autumn Mekish

I checked out the source in dauphin Manitoba and got AMAZING service from a women named "Jaspreet" if you have any questions or are needing help with finding a phone or anything else ask for her, You will not regret it ! She is very helpful ????10/10

Yvonne Michell

I would recommend this store to anyone who is looking to purchase a new cell phone the gentleman Brandon who has helped me was very knowledgeable on the products and set up my cell phone right away with no hassles. Quick and Efficient.

Michelle Marshall-Johnson

I was very disappointed in the staff at this store. My 83 father purchased a ps5 and had to pick up person. Well that’s understandable but they stated that they cannot carry it out for him. My father has mobility issues and the staff could and would not help him. This was very discouraging to see staff have no empathy or compassion for the Elderly. It made me so upset that I will not enter the store again in my lifetime anyway.

Raylen Lampreau

Amazing staff, super helpful and very respectful! Highly recommend coming here for all your electronic needs!

Alex Passini

Not a lot of variety for big electronic but good prices and excellent customer service.

peterson damus

(Translated) Wow I'm really happy. I found extraordinary service the manager is very kind and very helpful and she is very pretty too. (Original) Wow je suis vraiment content .j'ai trouvé un service extraordinaire la gérante est très gentille et très serviable et elle est très jolie aussi.

Andrew Vivarais

Very good service and they are well informed on all the "Hot" new tech.

William Grose

Not quite the radio shack of old. But still had the supplies I needed.

Bryan Middlemass

Brandon was absolutely amazing with his customer service. Very polite, knowledgeable and kind. Every store could use an employee like Brandon, but the world could use more people like him more importantly. The source will continue to get my business solely based off of his customer service today. I highly encourage anybody who shops here to look out for Brandon!!

Goran Vinko

For some shopping times, they were out of stock for items I wanted.

Kurtis Films

Levi was a great help! Super kind and funny! It's a good place to go in D.C. to get electronics - I've bought a bunch of stuff for my TV from here.

1-800-kujoh

Yasmine was very nice and patient! She helped us throughout the whole process, she wasn’t rushing anything. Overall i give it a 10/10!

Andrew Newton

The employees don't get off your heels and let you shop, I can read the box myself thank you.

heather hammock

Good service

Vionel Pierre-Louis

(Translated) Good (Original) Bien

Skye Nutbean

Fast, friendly service got me exactly what I needed without even knowing what I was trying to find thank you!

Gleb Iaskevich

Absolutely great service! Joey was extremely knowledgeable and helpful! I usually do my own research on tech that I am about to purchase, but from what I saw and experienced in this store, I can guarantee that you are safe spending your money here! Very friendly sales rep!

John Dunkin

Good store, but employees will not stop staring at us, as if they think we are going to steal something. Somewhat an uncomfortable experience.

Cyrinah

Amazingly helpful and patient staff!

Calen Martens

Friendly staff, sometimes unknowledgeable but you can't expect someone to know everything. Always a great experience!

Coyote Snips

Amazing service and feed back from the team! 10/10. Will be returning in the near future

Andre Lambert

Typical Source...

Bill Gilbert

Young lady seemed to be happier to say We cannot help rather than ask someone with more experience. Went across the street to London Drugs and instantly received help and my product.

Natalie Dunleavy Campbell

Terrible customer service. Recommended the wrong product, refused to refund because we didn't have the original card it was purchased with, then we we did have it (the cardholder was out of town previously for work), they refused to refund since it was 15 days past purchase. Their Facebook page is full of similar horror customer experience stories. Avoid at all costs. Go to Superior Sound instead. They set the bar really high for customer excellence, for any industry.

dave mckeen

Friendly and knowledgeable, knew exactly what and where it was in store!

Jesse Lindelauf

Nice selection, great people. Very cool protection plans

Wayne Bates (Twiztad2bent)

Accessible to me as a quadriplegic. Helpful and resourceful staff.

Doreen Ferlito

Great Customer service.

Herman James

Very polite staff and had advertised items I wanted in stock.

C Paris

Always so helpful !!

Dylan MacDonald

pretty cool

Landry Mike

Some of the worst customer service I have ever experienced. The employee that was "helping" me try to return a defective product made it seem like I was trying to take from him directly. So in frustration I settled for an exchange. I wouldn't recommend this store but seeing as it's one of the only tech place in the area it makes it difficult. Never shopping here again.

Alex Bruene

I went with the intention of buying a television. I was in a toss up between 2 models. I asked what the difference was, and the salesperson googled it. I could have done that myself... Needless to say, I left empty handed.

J. Warren Borg

The Source is located on the second floor. Selection could be better, and some of the staff need to be trained better.

윤규남

(Translated) We went to hire a SIM for data and telephone for Canada for 1 week. They treated us very well. (Original) Fuimos a contratar una SIM para datos y teléfono para Canadá para 1 semana. Nos trataron muy bien.

Bilal N

They enrolled my mother in a terrible cell phone plan with Virgin Mobile. I don't know why this plan was promoted. It had 5 GB of data with a terrible Huawei phone for 2 years. My mother is not technically savvy and can barely use a phone. If that was the extent of the issues, I wouldn't have posted a review. When I looked at the Virgin Mobile plan more closely, they charged horrendous data overage charges every month. My mother had been paying over 1000 dollars in data overage fees during a single year. One bill was 400 dollars alone. I would stay far far away from this store. When I called to cancel my mother's phone line, there was exhorbitant cancellation fees. When I asked to increase the data, it was 15 dollars for each additional 1 GB data. I don't know how Virgin is in business. Horiffic. Will never do business with this store again. Update: Cancelled the Virgin mobile plan and was hit with another 100 dollar fee.

Vagabond Guggerino (TheGugalator)

Nobody was rude and they helpef best they could; just about all I could ask from a place

Tristan Rempel

Not very big but decent selection of stuff

Kushguy Tours

Amaizing ladies helpful and professional

Lyne Briand

I had to purchase the most expensive phone and was able to buy a case since they hardly ave any inventory in their store

Alec Johnston

Best customer experience ever!!