Reviews of La Source (Computer Repair)

ludobaspvp

(Translated) My gaming headset broke after 3 months I will see to exchange it the seller had surely consumed and incompetent and rudeness I will never stink acther laba (Original) Mon casque gaming a brisé aprais 3mois je vais voir pour l'échanger le vendeur avais sûrement consommé et incompétent et impolitesse je vais pue jamais acther laba

justin arns

(Translated) I bought a pair of monster earphones a few months ago and I took the extended warranty, because it's a 150.00 earphone pair and I do not want to have to buy it on several occasions. When I secured the warranty the seller did not mention that the first year was only with Monster. He told me if you break the pair of headphones you just have to bring me all the pieces and I give you a brand new pair. Being quite happy with my purchase, I'm leaving the store. Today December 8th, 2016, I go to the store because I have a problem with one of my earphones that makes interference. My goal is simply to change my earphone pair and leave the premises as it was mentioned to me. The salesman of the source of the name of Donald, to mention me of an arrogant area '' 'the first year the source is not responsible, it is necessary that you arrange with Monster directly.' 'I explain the situation to him said it's not his problem is that i have to deal with monster, i mention to the salesman that i lost my bill he looked at me from a mocking area and said i lost your bill "He did not offer me to reprint the bill, I felt intimidated by the seller from there source I do not recommend to shop at anybody I'm going back to torment ourselves with a bad pair of earphone Without any numbers to contact monster because the salesman told me to deal with my problems. (Original) J'ai acheter une paire d'écouteur monster il y a quelques mois et j'ai pris la garantie prolongée, parce-que c'est une paire d'écouteur de 150.00 et je ne veut pas avoir à acheter sa a plusieurs reprise. Quand j'ai procurer la garantie le vendeur ne m'avais pas mentionner que la première année étais seulement avec Monster. Il m'a dit si tu brise la paire d'écouteur tu a juste à me ramener toute les morceaux et je t'en donne un paire toute neuve. Étant toute content de mon achat je quite le magasin. Aujourd'hui le 8 décembre 2016, je suis aller en magasin parce-que j'ai un problème avec un de mes écouteur qui fait de l'interférence. Mon but est tout simplement de changer ma paire d'écouteur et de quitter les lieux comme il me l'étais mentionner. Le vendeur de la source du nom de Donald, ma mentionner d'un aire arrogant' '' la première année la source n'est pas responsable, il faut que tu t'arrange avec Monster directement". Je lui explique la situation il me dit que ce n'est pas son problème est que je doit m'arranger avec monster. j'ai mentionner au vendeur que j'avais perdu ma facture il m'a regarder d'un aire moqeur et ma dit" ta perdu ta facture en plus". Il ne m'a pas offert de me réimprimer la facture. Je me suis senti intimider par le vendeur du là source je ne recommande pas se magasin à personne. Je suis retourner cher nous tourmenter avec une paire d'écouteur défectueuse. Sans aucun numéros pour contacter monster car le vendeur ma dit de m'arranger avec mes problème.

Véronique Genier

(Translated) Very disappointed with business service if you want more information, do not hesitate (Original) Très déçu de service affaires si vous désirez plus d'information n'hésitez pas

Michel Ricard

Fluid

Right now When ever

Don't have any good to say about this place young employés Don't know how to serve customers always in the back office of the store

jose luis campos

(Translated) Lack of attention to the Hispanic community (Original) Falta de atencion asia la comunidad hispana

URSULLA

(Translated) Never put your feet in this store again! Every time me and my mom go, the store is empty, there are no employees because they are all in the back store. Yesterday my mother asked a cashier for help. He dared let his voice be over her by saying profanity. And this is not the first time that he has behaved unpleasantly. I really hope that the manager will review the files of some employees. Horrible (Original) Ne mettez plus jamais vos pieds dans ce magasin! À chaque que moi et ma mère ont y va, le magasin est vide, il n’y a pas d’employés car ils sont tous dans le back store. Hier ma mère a demandé de l’aide à un caissier. Il a osé laisse la voix sur elle en disant des grossièretés. Et ce n’est pas la première fois qu’il a un comportement déplaisant. J’espère vraiment que le gérant va revoir le dossier de certains employés. Horrible

rose audet

(Translated) Service well, if it is to offer a Celular service for a young beginner, please send an adult who knows. They offer him the package and in their eyes everything is essential ... (Original) Service bien, si c pour offrire un service Celulaire pour un jeune debutant, svp envoyé un adulte qui si connaît. Ils lui offre le paquet et a leurs yeux tout est essentiel...

Bogdan Savu

Could haven’t gotten a better service than that! It felt like we were friends from the moment we walked in! They went more than an extra mile for us! Thanks a million!!

Rachel Crichlow

(Translated) New employees ???? (Original) Les nouveaux employées ????

Michael Gallo

My father was mistreated at this store and the manager did not call us back...we are filing a formal complaint with upper management

Chantale C.

Excellent service! I will be going back in hopes to be served by H.S. again. Took time to explain everything, answered all my questions and even upgraded a few things on our account so that we have more for our money.

Wansee Chris

(Translated) Customer service ??????? (Original) Service a la clientele ???????

Sammy smith

Limited selection

Daniel Leroux

(Translated) I bought an sd card and it is very good quality better than wish (Original) J ai acheté une carte sd et elle est très bonne qualité mieux que wish

Donna Allison Payen

I got such a good service. I was scared and didn't know what to do with my phone cause the screen was blue and black but they gave me different options that I can choose from

Kevin Fraser

I Had very good service from Jonathan today getting a new phone. Helped me chose the right phone with the best plan. Thanks!

Daniel Gagné

(Translated) Fast service, if there are no customers. Otherwise patience. (Original) Service rapide, si ya pas de clients. Sinon patience.

Pierre Boyer

(Translated) Use it, give satisfaction.Thank you. (Original) L'employer ,donner satisfaction.merci.

Drew Goldr

I give it a 1 and they are lucky. If you have a return to do with an extended warranty they will stall you and if they don't have the product you are there to exchange they will try to offer you a cheaper product, how insulting. Then if you try to request a gift card for the amount that you paid they will refuse. Then other employees will join in like they are ganging up on you. I was told "I was a pathetic person" and they threatened me to get security to throw me out. Then I was told by another employee that the store was a private store and I had to get out right away. That's what happens when you let kids control the store with no management supervision. I had to got to plaza St Hubert in Montreal to exchange my product and it took me 5 minutes to do so without a problem or aptitude like the store in Chateauguay. Those employees in Chateauguay have a bad aptitude and no customer service abilities what so ever. Never go back there again.

N.G.C

It can be either a hit or miss as the staff are sometimes rude and unhelpful whilst other times are the opposite.

france belanger

(Translated) Class service thank you Jonathan (Original) Service de classe merci Jonathan

Leo Pogo

(Translated) I was looking for a game that I wanted that is called Gang Beast and it does not have the games, so the prices these abuse. (Original) J'avais chercher un jeux que je voulais qui s'appele Gang Beast et il n'as pas le jeux, aussi les prix ces abuser.

Fofana Ali

Good job Jonathan for me as a customer

vermi selle

(Translated) never anything at this store! (Original) jamais rien à ce magasin!

Steven Sorel

(Translated) Very good service! Very well served and responds to the question we ask! (Original) Tres bon service! Tres bien servis et repond emplement au question que l'on pose!

Natalie Patenaude

I went to La Source to purchased a phone for my son. Jonathan was very helpful and courteous.

dontaco86

Helpful staff but limited selection

Stéphane Girard

(Translated) It's a place where there is a lot of electronics, easy repair, a little bit expensive but it's worth buying at this place. I recommend everyone! (Original) C'est une place ou il y a beaucoup d'électronique, réparateur facile, un petit peut cher mais sa vaut la peine d'acheter à cette place. Je recommande à tous!

Freddy R

(Translated) Well, not a lot of inventories, empty shelves in the back. Good service employee (Original) Bien, pas bcp d'inventaires, tablettes vides dans le fond. Employé bon service

Marc Lemieux

(Translated) Very good exceptional service (Original) Très bon service exceptionnel

REMI JULIEN

hey never pick up the phone, poor service and the repair took much longer than the salesman domimic(alway ston) told me. Overall inaccessible, unreliable and unfriendly.

Brenda Kirby

Great place

Marie-eve Tremblay

(Translated) Excellent (Original) Excellent

Pier-Luc Soucy

(Translated) I have been there twice in the past few months including one last Monday because I was looking for affordable equipment to shoot web videos for my business. The clerk only told me that people are now shooting with cameras (at $ 700) without asking me questions about my needs or the nature of the project. I told him that I didn't really carry a camera. The clerk wished me a good day and let me go without insisting. I did not feel that they were interested in my needs. I finally went to get my equipment from another store. (Original) Je suis allé deux fois durant les derniers mois dont une lundi dernier car je cherchais du matériel abordable pour tourner des vidéos web pour mon entreprise. Le commis s'est contenté de me dire que les gens tournent maintenant avec des appareils photo (à 700$) sans me poser de questions sur mes besoins ou la nature du projet. Je lui ai dit que je ne charchais pas vraiment un appareil photo. Le commis m'a souhaité alors une bonne journée et m'a laissé partir sans insister. Je n'ai pas senti qu'on s'intéressait à mes besoins. Je suis finalement allé me procurer mon matériel dans un autre magasin.

ariane paradis

(Translated) Super good customer service, the seller took the time to help me with a purchase made the day before even though it was Black Friday weekend and there were a lot of customers! (Original) Super bon service client, le vendeur as pris le temps de m’aider avecun achat fait la veille même si c’etait le weekend du black friday et qu’il y avait beaucoup de clients !

Sylvie Montpetit

(Translated) Wanted two laptop computers but all models only one of each would have said that he wanted me to buy a more expensive one a little disappointed (Original) Voulais deux ordi portable mais tout les modèles seulement une de chaque ont aurais dit qu' il voulais que j achète une plus cher un peut déçu

Sylvie Tardif

(Translated) Fast service (Original) Service rapide

Lina richer

(Translated) Too many customers can redeploy (Original) Trop de client pour le peut denployer

jean jean

The worst manager, customer service and cashier, the sale male domenic is the worst one , he know nothing and he say any thing to sale you bell cell and when you get your bill you will cary. the first time I bought a quality WD HDD from this best buy, and I tried to bring it back to the repair center here, they asked me to solve it with the WD by myself, they offer the warranty but not the service. This time I tried to buy a dyson vacuum, their system declined my transaction, and the cashier, manager all showed an impatient face, either just showed me the declined bill or "this refund is gonna take 48hr back to ur account, I can't do nothing for that". Excuse me? It's ur company made this mistake and I can't ask to get back the refund if it's possible?

Eva Gingras

(Translated) Very good service, very good price I bought my phone there with plenty of reward in store and a discount of almost $ 150 on the phone. Only negative point, the kid guy with these questions guaranteed "I would recommend you not to go out of the store with this ps4 without warranty, at the price what cost" my ps4 is not to play to grease a pan (Original) Très bon service , très bon pris j’ai acheté mon téléphone là avec plein de récompense en boutique et une réduction de presque 150$ sur le téléphone. Seul point négatif , le gars qui gosse avec ces questions de garanti « je te recommanderais de pas de sortir du magasin avec cette ps4 sans garantie , au prix quel coûte » ma ps4 est pour jouer pas pour grater une poêle

Jason Cyr

(Translated) Intense seller .. I'm going for a ps4 the seller is talking about selling me a cell phone to "save" on my purchase .. yes yes $ 60 a month over 2 years to save $ 100. I am not accountant but I save or? On the other hand, the seller has answered my question correctly (Original) Vendeur intense.. Je vais pour un ps4 le vendeur parle de me vendre un cellulaire pour " économiser " sur mon achat.. oui oui 60 $ par mois sur 2 ans pour sauver 100 $. Je suis pas comptable mais je sauve ou ? Par contre le vendeur à bien répondu à mes question

Frederique Grandbois

(Translated) Very nice experience. (Original) Très belle expérience.

J M

(Translated) Always good service, both purchase and warranty .. they often offers me good product below my initial budget; a better quality / price ratio. I bought a lot of products in this store and I never go back to another place. (Original) Toujours du bon service, autant à l'achat qu'au garantie.. ils me propose souvent de bon produit en dessous de mon budget initiale ; un meilleur rapport qualité/prix. J'ai acheté beaucoup de produits dans ce magasin et je ne retourne jamais à une autre endroit.

Simon

(Translated) Jonathan gave me excellent service. (Original) Jonathan m’a donné un excellent service.

Janie Vigneault

Excellent service!

Chris Gagnon

Someone give this Jonathan guy a raise! Amazing customer service skills and really knows his stuff.