Reviews of NerdsToGo - Guilford, CT (Computer Repair)

Nicholas Varzos

Pleasant people. Convenient location. $150 for basic service diagnosis and virus removal seemed excessive. I make that statement by direct comparison to tech repair shops in San Diego Ca that literally replaced a cracked screen that I incurred during travel - on a while-you-wait basis for $99. Oh well -welcome to Guilford, CT - home of overpriced everything.

Chris Davis

They were super

toni julianelle

Extremely knowledgeable and helpful staff! Kyle was especially helpful and was able to recover a lot of important files from my flash drive! Very thankful & would recommend.

Bryon Iozzia

Great customer service, friendly and responsive.

Hilarie Alden

I had the best experience with this company! I even had the tech come out same day as I called. They fixed my computer and returned it the next day. The Tech was very informative and extremely helpful. I highly recommend working with them.

Carol Lowbeer

I was thrilled with the service and repair I got here, after another company was unable to do so!. I had somehow extracted a roller from my HP printer and it was impossible to put back, even after spending hours with online diagrams. I took the printer to a computer place near me and they were also scratching their heads and unable to get the roller back in place. So I took it to NerdsToGo. They were great! They reassured me they could repair it, even though I hardly believed them after my experience with the other computer place (I learned later it was NOT a piece of cake!) I was able to return for the printer the same day and was so happy. their repair price was very reasonable. I have never had any trouble with my older printer(other than this) and am so happy to be able to keep it! Thanks NerdsToGo!

Ashley Burzenski

We've used NerdsToGo many times now for our business. We've had a great experience every time. Most recently, our main computer was down leaving us unable to operate most of our day to day operations. We called them and within 3 hours they were here, replaced the computer and transferred everything over for us. Cannot recommend them enough!

Louise Beecher

The technician was on time, personable and fixed my problem.

Sandy Wall

NerdsToGo were able to provide in home service within hours of my call and Sebastian did a great job of setting up our Xfinity in home network.

Alan Nietlisbach

Excellent service and advise !

Judith Wilcox

Whenever I have a complicated tech issue I call Nerds to Go. They always come out within 24 hrs and fix the issues. Their techs are smart, efficient and personable. They usually have the issues fixed in an hour, which is important to my business.

Jedi40

The tech person arrived on time and was able to find out what the problem was in very little time. And said what needed to be needed/done and I agreed to what needed to be done to have a new PC installed and to have my old HD fixed. and I should have my files from it uploaded to my new PC in a few days. And I learned my lesson always back your files up.

graciel dumapit

Fixed the virus on my laptop and reasonable price. Thank you and it only took a day to get my laptop fixed

Barbara O'Neill

NerdsToGo is an awesome company! They responded to my online inquiry within one minute of my sending it. I got an appointment when I needed it and my wireless network was set up way faster than I could have done it! Matthew, who was the technician who came to our home, was professional and explained things so I could understand it. I would truly recommend their service to anyone!

Dawn Foerch

Although the outcome to my son’s gaming laptop was bad news ; I felt that the staff at Nerds to Go were all very professional , friendly , and went above and beyond by contacting the manufacturer to the gaming laptop and asked if any replacement parts to fix my son’s laptop and unfortunately they said although only a little over a year since purchase that it’s outdated and they can’t provide the part to fix his laptop . Total disappointment which isn’t any reflection of Nerds to Go but the gaming laptop manufacturer which I’ll never buy another product of theirs again! Thanks staff for all your help and diagnosing the issue of my son’s laptop!

Dorene Saunders

As always, Nerds to go went beyond the call of duty. Matt is very patient and does an excellent job. I would recommend this company to anyone! Dorene

Lauren Murphy

Very knowledgeable and helpful computer experts came to our home and straightened out multiple issues on my laptop and desktop computers.

Andrew Hansen

I first called geek squad but they said that they don't fix computers that get a virus. Then I called nerds to go. If it wasn't for nerds to go, I would of had to buy and thousand dollar computer.

Grim Gary

This company saved my life, or at least my laptop's life! I was desperate to get my laptop working after I got attacked by a virus, and the Nerd's fixed it in less than 2 days. I practically live on my laptop and I use it for school, so I was very grateful to get it back in working condition and not lose any of my stuff from the computer. Highly recommend!

Brian Monahan

Sebatian was very helpful. Explained everything, walked me through my options and got my computer up an running again. Excellent service

Rhonda Young

NerdsToGO Guilford style did exactly what was requested and provided helpful information during appointment. We would use them again. Great experience.

Millie Feliciano-Cruz

Great customer service and very knowledgeable. It didn’t take long. The work was on time.

Jennifer Hagberg

Very helpful staff, we're definitely recommend.

Michael Del Vecchio

Sebastian was knowledgeable, accommodating and set my mind at ease during the repair session. Best of all, he resolved all outstanding issues. Good guy

Angela

Well where do I start! This company is full of liars... sold me a refurbished laptop, did not give me the CD that goes with it. This is how they get return business because they lie and say laptops or computers don't come with CD. That's not true! If like they saidbwas true then on the computer there would be a icon for it. Also they told me my laptop was new. Nope, it's years old and refurbished. JVR systems in Branford is much more honest, reliable and trustworthy.

Patricia Mazella

KYLE is an excellent Nerd. Knowledgeable, informative and patient.

Dave Harrison

Did a great job getting my laptop back into working condition!

Brian Gillie

NerdsToGo is a first rate outfit that masterfully maintains the health of my computer and keeps me current with the latest in operation, security and backup. Matthew is extremely personable and thorough in explaining details of my daily computer use and latest upgrades. In the fast-paced tech world, Matthew is never in a rush, taking as much time as necessary to be certain I understand. He is representative of a company that is cutting edge and truly cares about customer satisfaction.

Mark Turcio

The best service and most consistent! I have used them for the last 10 years. I have bought computers, laptops from them. The expertise and group effort has been outstanding Their knowledge and detail to perfection and satisfaction gives you the confidence that they will make sure you will have no problems

Mosquito Joe of CT ShoreLine East

Marques is awesome! Thanks!

Joan Horton

always on time.. efficient and calm in the face of panic.... they are my teck support... since i am not in a corp office

Drew Simon

I went here to have my iPhone 6's screen replaced after it broke. They were able to replace it in just 2 hours and also gave me a discount on the service fee due to them needing to use a replacement screen that was a different color than the old one. Good service, recommended!

Bill Gladstone

I've used the Nerds for a few computer upgrades and repairs - replacing dying drives or adding SSD drives to Mac and PC laptops. They've always done good by me.

Rosalba Gordon

(Translated) I called Nerds ToGo for help with my damaged cell phone and laptops. The office staff was very friendly and gave me the appointment faster than I thought. The technician who visited me was very friendly and professional, he fixed my cell phone (Gary you save my life) and took the laptops and returned them soon and working perfectly. Thank you for your help, so I highly recommend them. (Original) Llame a Nerds ToGo para que me ayudaran con mi celular dañado y mis laptops. El personal de la oficina fue muy amigable y me dieron la cita más rápido de lo que pensé. El técnico que me visitó fue muy amable y profesional, me arreglo mi celular (Gary you save my life) y se llevo las laptops y las regreso pronto y funcionando perfectamente. Gracias por su ayuda, por eso los recomiendo ampliamente.

cube the cat

Great service!

Alan Ouimet

Gary was very professional and personal at the same time. I regret we could not determine the problem unless I deactivated the computer for a few days...but that was my choice.

Joseph F. Walton

The service request for my MacBook Pro was responded to quickly, efficiently and resolved the issues with a thorough and easy to understand explanation. Service professional, Sebastian, was exceptional and I highly recommend him. I am a repeat customer with Nerds to Go. Joseph Madison, CT

Vincent Carta

I had a frozen computer and thought I would loose all my important information. Nerds to Go to the rescue. He was on time and very informative on my options. Within 5 days I was up and running again! I would definitely recommend there services and will use them again.

Bill Haydon

You were available for my tech issue, and responded so timely. "Saved my Bacon!" Really appreciate it and i will keep giving your name out!!

Marshall Dudley Jr

NerdsToGo provides me with outstanding service at a very reasonable price. Over the years, they've always worked with me to fit the repairs I've needed done into my schedule. They are a competent group who goes the extra mile to complete the job. On top of all that, they are just a nice bunch of people to work with too. I highly recommend NerdsToGo.

Joniel Serrano

Very respectful, very nice, Helped me with my situation perfectly, I will recommend NerdsToGo Computer service to y’all.

Joycelyn Romero

Matthew & Kyle were both knowledgeable and patient. I am not computer savvy, but they were able to address my concerns and explain solutions using terms I could understand. I would highly recommend them and the other team members at the Guilford store.

Lynne Baron

Jacob was very understanding and efficient.

Tony Holley

Called on a Saturday Afternoon and was lucky to get a technician to get to me later in the day, situation was resolved and was given good advise on what i should do next and this was accomplished by Tuesday afternoon and i am very pleased with the speed and quality of service i received

Joe Cron

The service has always been of the highest quality. I would recommend them in a heartbeat

Dawn Nord

The Nerds are always so helpful and super nice. They really know what they are doing. Have used them before and will continue to use them Forever!

Dennis May

Matt is amazing. He not only solves the problem I called about but gets everything else operating faster and more organized.

Dennis Silvestri

Friendly, courteous staff. My main contact was Kyle. He took the time to listen and understand my concerns and the problem I was having with one of my Lap top computers. He explained everything in a manner that I was able to fully understand, which being a senior citizen was important to me. Gave me options and more importantly what his recommendations were. He kept me updated every step of the way for the work that was done. The total cost to get this computer going again was very reasonable for me and talking the weekend out of the equation, the turn around time was 3 days. Note: the morning I went to NerdsToGo I was full of anxieties not knowing what to expect about my computer as well as from them. Kyle turned on the computer right there, did his thing and in less than 10 minutes informed me that the issues with the computer were fixable and really not that serious of an issue. That alone removed all the anxieties that I built up for this computer. I am wrting this review from that computer and I will say the "old girl" is working just fine. Dennis N Silvestri

Edward Peters

Nerds to Go came pretty quickly when I called, and the tech, Matt Rader (whom I'd met several times on similar missions) handled the problem quickly and clearly. He also gave me some additional advice, which I appreciated. I've used Nerds several times and have been very satisfied.

joseph secki

Kyle at your Guilford office Was outstanding. Is a professional At Was he does. I would definitely recommend him and Nerds to my friends.

John Pfeifer

Marques was confident, knowledgeable, efficient and fixed the problem without judgement of my poor memory of my own passwords. I give him high marks in all categories. John Pfeifer 20 Long Hill Farm, Guilford

Shelley Brothers monuments

We always use Nerds To Go ! Staff is very professional, courteous & prompt.

Stephanie K

Very nice, friendly and helpful.

John Harpool

Kyle did a great job!! Professional, courteous and friendly! Thx!

James R Nord

When we went into the Guilford, CT Nerds To Go store Brandy was so knowledgeable and helpful we knew right away we had made the correct decision to use their company. Matthew our "Certified Nerd" who came out to our house, was running Early... and called to see if he could come early. What an unexpected surprise. Most companies run late. He was very pleasant and assessed our problem so quickly. We had our new computer totally customized for US within 2 days. We highly recommend them!

Nick Juncadella

Huge shout out to these guys who just saved my butt today big time! I had cracked my screen on an otherwise good 6S iphone. I had them replace it, and then started having other major issues. Phone would shut off and try endlessly rebooting, but failing. I'm an engineer and figured it had to be their work, or the new screen. I started to get frustrated with my experience, but I went back in and calmly explained the problem, left the phone with them for a couple hours. These guys tore the phone apart, did their troubleshooting, and by the time I got back it was fixed! My phone is my lifeline for my job/livelihood, and these guys fixed it, and didn't charge me anything extra. Saved my butt, my phone, my job, and the relationship. Thank you Nerds!

Deborah Wolff

I spilled tea on my lap top and the nerds told me what it would cost to fix. I decided not to fix it and they offered to sell me a comparable computer. Within 3 working days I had a new wonderful new computer at a time when good computers are hard to come by because of the pandemic. I love my new computer. Thank you Nerds!

Joyce Galehouse

Nerds To Go provides a professional and speedy service. I highly recommend!

Nathan Mcleod

Completely awful, extremely overpriced, and failed to even properly diagnose my laptop!! Will never go back!!

Richard Lucibello

Marcus, our tech was excellent. We will not hesitate to call Nerds to Go in the future.

Ann Byrne

Marques came right on time. I felt very well cared for by him. He fixed my problem and explained to me what he did and why it happened. He double checked his work before he left. I am a happy customer.

Sharon Ellsworth

job well done

Mike Suffredini

Very reliable, prompt and expert service. Fixed issues with my computer I was not aware of as well as the ones I made the call for. Optimized my connectivity and search options and made sure all of my essential programs are updated to the most current version. Also gave me a heads up on what changes to expect in the near future from some software providers and their related programs. Have been using Ners to Go for four years and have had uniformly excellent experience each time.

Janet Lyons

Cheesy service and considerably over-priced. I paid $199 plus tax for a job I believe took no longer than forty minutes. I had been seeking resolution to some MS Office Registry confusion. The job was moved in the right direction, but I had to activate Windows, MS Office apps, and Norton Anti-Virus myself at home. For $199 my CPU should've been all set leaving the shop.

Kathy Lilley

They have been so wonderful for all business needs! Jacob is very responsive, knowledgeable and always helpful!

Michael Bradford

They work your problems, and provide options to solve them.

Edward Huguenel

Had a major issue with home computer, Nerds-to-Go was able to come out the same day to address. Tech expert (Ryan Priest) extremely professional and knowledgeable, patiently explained what he was doing and why, in order to address our issues. Exceptional customer-oriented service by Ryan and also by office support. Would not trust my computer with anyone else.

Ray DeFrancesco

Matt was very helpful

Patrick Gazda

Nerds to Go had my Mac repaired quickly and effectively. They communicated with me frequently throughout the repair process, and even ran ahead of schedule, despite having to order replacement parts from Apple! I greatly appreciate their work.

Deborah P

Excellent customer service. Knowledgeable, polite and friendly staff. I highly recommend Nerds to Go!

Shaun McNeil

Very well done. Handled quickly, with courtesy and professionalism.

ALBERT MILLER

Fast solution to problem at my home.

Constance D Hernandez

I needed help with an email problem and Kyle M.helped me on 2 seperate occassions in Guilford, CT. He was professional, courteous and knowledgeable. Thank you!

Beth Fitzpatrick

Problems found and rectified! Thanks for the good and prompt service.

Aaron Stein

Broken phone, fixed. Let me keep the phone until the parts were in. Easy to work with these guys.

Kathleen Callahan

These guys go "above and beyond". I had to do a retire and at 74 years I was freaked out. In two days they had me back up with no issues. Love Jacob in particular.

Samuel Zimmerman

Came here a while back to get my iPod 2nd generation screen replaced, the glass was broken, but the digitizer and everything else worked fine. When I got it back, the glass was fixed, but they had broken the digitizer. The screen was all white and completely unusable. I told them about this, and asked them to fix it and they tried to CHARGE ME $40 FOR IT! Unbelievable, I will never use this service again and I DO NOT RECOMMEND them to anyone else!

Marie Gordon

Great service at home and at the store.

Susan Tolisano

Have worked with Matthew several times in the past. Always professional, responsive and does great work! Highly recommend!

Edward Smigel

Very knowledgeable

Rusty Whalen

Sebastian showed great patience in making sure I understood the processes that I needed help on.

Howard Cohn

Professional computer technicians who completely set up my new computer and transferred all my applications and data. I have also used them in the past to deal with difficult PC problems

Richard Adams

Marcus was outstanding. He addressed every issue and provided understandable explanations. He was thoroughly professional and displayed a breadth of knowledge. Please send him next time too. The only qualm I have was that in the original intake call I was encouraged to bring my computer to the store to address the main issue I described - frequent spontaneous rebooting - which would be very disruptive for me. Fortunately, I insisted on a home visit which seems to have addressed all of the issues without sending the PC to the shop. I am glad I insisted. Even if eventually hardware work proves necessary, it was much more satisfactory to have Marcus here to discuss the possibilities.

Sabrina

Excellent, honest, and pleasant service. Not cheap, but what is these days, eh?

Phil Viscomi

NTG far exceeds other tech services. The company's personnel deliver exceptional and professional tech service with rapid turn around time for reasonable cost.

Robert Osborn

These folks can fix anything it seems. Apple blew is off and the nerds fixed our Mac, no problem.

barbara blosveren

EXCELLENT SERVICE

Dee F

All great experiences. I tried a lot of different computer technicians before I found NerdToGo, so I was pleasantly surprised when Matthew showed up. Matthew is fantastic. Not only is he extremely knowledgeable and quick at troubleshooting/ effecting repairs, he's also very easy to contact. He even responded to me while on vacation. Reliable, prompt, consistent -- Five stars!

Charlotte White

The Nerds keep my computer in good working order and are very responsive to any issues I have. They also took care of a problem I was having with email on my iPhone. They listen well and they know what they are doing.

Judy D

When I called Nerds to Go I was desperate- I had lost all my e-mail! They were very nice, polite & professional on the phone, & I was able to get an appointment for the next day. When the tech arrived (he was quite late, but did call to tell me) he got down to business, & obviously knew his business. He was here just over an hour & had miraculously recovered my e-mail & deleted all the old stuff that I no longer needed. I was elated & would definitely recommend Nerds to Go in Guilford!

Richardson Price

I had a very positive experience overall and I would use N2G again. I won’t say it is cheap but I do think it is fair.

Evan Gailey

Marcus was very knowledgeable and experienced in my unique issue. He arrived on time, presented himself well and I had instant confidence in his abilities. Although my issue is not able to be fixed, he gave me realistic options. I would hire this organization again.

Susan Faraone

Very convenient having the tech come to my house. Mathew was very knowledgeable and professional and was able to service and fix my PC during the visit. Very happy!

Susan Moore

Gary arrived promptly, diagnosed and solved the problem quickly, was informative about what he found as the problem, and showed me how to deal with this issue in an ongoing way, on my own. He didn't try to add on any service or sale. Much appreciated all around.

Monte Rolli

Have used Nerds in the past and always a good experience. Saved my older computer and gave it new life; fast too. Very knowledgeable, helpful, accurate and timely. They answered all my questions and then some. I highly recommend their service

Katie Keller

Reliable, quick, trustworthy, & expert.

Nicholas Mace

Great fast service highly recommended

Cathy and Greg Kinsella

Quick, efficient and knowledgeable people! Love the Nerds!

Bruce Linkov

Sebastian from the Guilford Nerds To Go installed our new Google MESH system and hooked a new printer. He did an excellent job and made sure that all of our devices worked perfectly before he left. He explained everything he was doing and answered all of our questions. Great job!

Jean Rocheleau

This was the first time using NTG. We were totally impressed with the service provided. The NTG technician was professional, extremely knowledgeable and extremely efficient. Our appointment was scheduled for between 11 - 1:00 and he was at our house before 10:00. Love that they call ahead to let you know they are on their way. I would highly recommend NerdsToGo!

Joe Fee

Great Service!

Deborah Connolly

Expert technicians! Friendly and courteous, also do not make you feel dumb for asking a ? Have recommended them to all who ask!

Susan Oppenheimer

This company is one of the most trustworthy, professional, and reliable available, They are prompt, courteous and are able to unravel any tech problem.

Sarah Timmons

I called because Microsoft 10 had automatically downloaded to my computer and it showed that i had no wireless interenet, although when I first came in with the update I was able to use the wireless, and then it cut out and showed my wireless was there but i could not connect. So i called my wireless provider, naturally I had already done the restarting of routers and all that good stuff, EXCEPT restarting the computer, so when I restarted the computer the wireless capability completely went away, it was as if we had never had wireless before. Mind you this is happening at work, where I need to be connected to the internet, so I called Nerds to go at around 11:00am, by the time i gave all my information he told me he had a guy that would call a half hour before he gets here which would be around 12pm, but by that time it was 11:30 and he just said oh well its 11:30, he'll be there around 12pm. Which was perfectly fine. The guy arrived promptly at 12pm, he told me we could try to do it one of two ways, either stick with the upgrade of windows 10 and he could try to get the wireless back, or go back to the windows 8 (i think) that we had. I told him lets try to stick with the upgrade, (why not?). Well, that didn't work, he was able to connect to the wireless but then when he restarted the computer the same thing happened again. So we wound up going back to the old windows I had, he made some adjustments so that upgrades or downloads could not automatically happen they would need my approval. And then at the end took my PC outside and cleaned the whole dusty thing (it was bad, probably hadn't been moved in about 7 years). He was very knowledgeable, let me know step by step what he was doing, explained to me what was going on, and the fact that they were able to get to me with in an hour of me calling just spoke volumes about their customer service.

Holly Maturo

Great service! Fast turnaround!

ADAM MICHAELE

I have had a relationship with NerdsToGo for at least 7 years. I have bought laptops that they have serviced. Most recently, I purchased a solid state laptop. They were able to transfer all my files, bookmarks, passwords and software applications within 1 day. I appreciate their prompt and courteous service and professionalism. Thanks for everything. Great job once again!

Thomas Mitchell

It was excellent and it was short as Mr. Rader knows my machine and is an excellent and intelligent computer professional.

Candace Bialczak

Very expensive - $900.00 to listen to music using wifi in my studio less than one hundred feet from my home which already had wifi.

Edward Kennelly

Recommend a consult fee only for problems that can fixed via phone, text or email not requiring an in person visit Maybe $50??

David Acheson

Straightforward knowledge

Phillip Sylvester

Sebastian fixed a complicated issue on our office computer within an hour.He also gave us tips to ease access to oft used sites.

Joseph Hines

they were very reassuring and VERY respectful as to my privacy. i am very NEW to lap top computers and have been treated great. this year alone i have upgrade and bought a larger computer for my office., in december i bought a smaller lap top for downstairs. GARY is GREAT and i established a great rapport with him.. i only deal with him. i would recommend NERDS to anyone

Robert W Powitz

Sebastian Prusik has been my Certified Nerd for several years. I rely on my computer and my computer relies on Sebastian to keep it running in top condition. Even on older models and laptops, Sebastian works his magic. I've been a satisfied Nerds to Go customer since 2009.

Holly Lawroski

The guys at Nerds to Go are great. They fixed my computer and I picked it up the next. Thank god they are so close to me and so great. I will never use anyone else!!!!

Mark Cisto

I bought an old Windows 98 machine with a floppy Drive so it would run a program I had via floppy. I couldn't get it to connect and communicate with my Panasonic printer but, the techs got it fixed fast and for a reasonable price and even tested it out with my printer before I picked it up to make sure it would print. Everything works fine and i'd use them again.

Jennifer Scott

very professional, and efficient! answered all my questions and was very understanding< would use them again and again.

Deborah Rutty

Sebastian came to my house twice. First time was 24 hours after my request for help. Both times showed up promptly. He solved computer issues and network set up for a new system. Worked very efficiently and competently.

David Colon

A 11/10 experience! Kyle was extremely helpful in restoring issues in my PC that I couldn't even figure out!