Reviews of Lounsbury Furniture (Computer Repair)

Denise Hamel

Lots of selection. Great brands and incredible help from Mike!

Richard Pellerin

Great sales reps

Edward Guimond

Walked in, and walked out with an Ashley sectional couch! Ashley Furniture was $300 more, and we could not buy the one in stock! Would have had to wait up to 3 months for ours to come in! Lounsbury employees did not pressure us and let us look around on our own! Once we decided what we liked a lady came and helped with everything! Paid and backed up to the warehouse door! Gentleman loaded a new packaged sofa and we left! Will definately be back when we need something! Lilly approved

Philippe Mercier

Efficient and friendly. No hassle in purchasing a new washing machine. Knew his product.

Chuck Griffith

Mid to high end furniture..prices are expected to be higher due to quality. With furniture you get what you pay for at a store like this.

Barb Mitton

My parents always bought here. Good quality furniture.. fair prices

Steven Brown

Large selection, been around for years.

David Cormier (Super Dave)

Great service

Christopher Radcliffe

Awesome selection and the sales people are super helpful and friendly.

Trebleda Uaedirb

Went to purchase a range; the service was, at best, average with a sales representative who quasi-argued with my spouse with respect to the manner in which to use such an appliance...not impressive in terms of initial contact with customers. In addition, the selection of available appliances onsite as well as forthcoming were inadequate and permitted for few suitable options for any potential purchasers. Finally, we were quoted a price for a particular range (our second choice) which was "significantly higher" than any other comparables in the area and they added a "delivery charge" whereas competitors did not. For all of the foregoing reasons, we will not return to this store until they offer better services to their clientele complemented with better inventory in stock! In any event, very unlikely we will ever return to this business - not recommend!

Anita Savoie

(Translated) I bought a sofa last week and the sales person was very informative and knew the products and warranties she was selling. (Original) J'ai acheté un sofa la semaine dernière et la vendeuse était très informative et connaissait les produits et garanties qu'elle vendait.

Rick Hebert

Overall walked out content with my purchases

Sophia Ferron

It was our 1st time visiting this store. Quite impressive. Our Sales Representative Leo-Paul was very polite and quite attentive. Yes, I would revisit.

luc martin

Said my couch would arrive june 29th when I bought it. Weeks later, they told me August 24th... Covid is no excuse for lying about the availability. Received and had it installed on the 28th. Job well done.

Theresa Martin

Can always find a good deal on whatever room I am looking for ... Staff is always helpful and knowledgeable

Michel Côté

Good high end furniture

Leroy Landry

Nice furniture store.

Videosphere1

Very helpful staff ....didn't hover over you as you were looking.Elaine was very efficient in finding matching console tables for us.The delivery guys were excellent.... polite ,friendly and helpful.Added bonus was the things we bought were cheaper in Lounsburys' than in another store we had been looking at on line.Win win!

Sandy Mechefske

Great sales girl- Deana- very friendly and knowledgeable. Love our chair and sofa-bed. And the two delivery guys were professional, clean, conscientious and pleasant! Would highly recommend this place!

Nancy Wheaton

Bought a bed by Springwall and under warranty had to return it, which was approved by Springwall. Received a credit but only for a Springwall product. So bought another style of bed by Springwall, paid more for this mattress. Much too firm and contacted Lounsburys, who said they would pass the message to Springwall, never heard from Springwall although many calls to Lounsburys assured me Springwall would get ahold of me. Finally Lounsburys said they would sent their technician to check the mattress and again, many calls later, but assuring me they would contact me, never did. It's been several months now and no satisfaction. Too bad as I considered this company to live up to its name and longevity in Moncton. Just stating what happened to me, maybe they don't stand up to their warranty for a second bed. Being truthful would have gone a long way instead of me waiting for this person to show up.

Liam McNamara

Got a very reasonable price on a very good Washing machine. The sales staff were great to work with and the delivery guys were on time, friendly, quick and efficient. Will shop here again when I need major appliances.

John Maisey

Exceptional service

Blaine Conners

Great selection and prices. Helpful staff

Gordon Woodman

Fantastic store, excellent service, I purchased some appliances about 10 years ago along with the extended warranty, they've really been there for me. My wife told me it's time to go get an update/upgrade on a few items, can't wait for them to arrive. Great job guys!

Marc B

Huge selection of furniture

Sherran Pitre

Quality products a great sale and wonderful service from Woody!

Brad

Excellent salespersons and high quality furniture and appliances. They gave me a great deal on a bedroom set and appliances when I bought my first house 7 years ago and haven't had a single problem.

Brian Neil

Wife got an amazing deal on a super nice massage recliner

Trevor Fillmore

Any time I've been in there I had great service salespeople are friendly but not overbearing or pushy. We are building a new house this summer and they will be the first place I stop for new appliances and furniture.

Donnie Wilson

We dealt with Woody he is very knowledgeable and helpful bought our new sofa and recliner would recommend lounsbury for customer service

Carol Ledden-Cusson

Update: after a very angry customer ( me) .. raised a stink they agreed to not charge me that 20%. So I am putting back my review to a higher level. But be careful during covid ordering things and these kinds of policies they cannot guarantee any kind of delivery time. I just found out that the two couches I ordered won't be here till June but I need them for rentals for April or May so I'm trying to cancel my order and they want to charge me 20%! No way! Trying to get a manager to speak to me and not having any luck so far. this is not my fault the salespeople would not even tell me that it was going to be delayed another few months I just happened to stop by to check on the status of the order and found this out. Old review: "Great customer service and some excellent prices in their sales. ".

David Michaud

(Translated) Very good products and the service is always good. I have always bought most of my electro and my furniture there. (Original) Très bons produits et le service est toujours bon. J’ai toujours acheté la majorité de mes electro et mes meubles là.

Nathaniel Pitcher

Very nice furniture, a great shopping experience

Brent Urquhart

Friendly service

Mike Jones

Great deal on my appliances, great service and delivery

DJ Chisholm

Bought a microwave for the office. Our sales person was very helpful, and was able to offer a good discount to price match a big-box retailer. They have good stock levels on the items they have on display. I've always had good experiences with Lounsbury's.

Legacy_Raccoon47 Legacy_Raccoon47

Our favorite furniture store

Dan Brooks

We shopped here primarily due to availability, Woody has been great to deal with.

Chizoba Okonkwo

Omggggg, that's the first impression you'll have when you step in. Well arranged gorgeous furnitures, very clean and the air just smells so nice. You'll find all the furniture you need and more. Very professional staffs too.

BeeJaie Brun

MJ was amazing sales.lady. she understood what we were looking for and found us the right furniture

TalkTo_MeGoose

The rep was good they just didnt have what we were looking for

Brian AP

Great quality furniture. I like that their selling some Canadian-made lines there.

Tony Austen

Looking for freezer but nothing available until November. Leon's had some in stock.

Vimarsh Yadav

Very expensive. It's not value for the money.

Adam Somers

Recently purchased a dinning set from Lounsbury. I was quite happy with our sales consultant, Woody Hynes, and would recommend his help to anyone.

Christopher West

I received great service from the Sales team, and even better after-sales customer support as I had an issue with one of the pieces received. The issue was with the supplier, but the staff at Lounsbury went above and beyond in finding a solution and ensuring I was a satisfied customer. I would shop here again, and would highly recommend them to anyone.

Mazen Khatib

Excellent service , great quality .

Ginney Smith

Great service.

Jennifer Knowlton

Great friendly staff!!!

Fern MacLeod

Good selection of quality furniture, visit the upstairs discount center, I bought a good mattress and base there.

Deeanna Arbeau

I have now purchased 3 appliances from lounsbury. Due to my lifestyle I needed a commercial grade heavy duty washer, I was told by sales person that the Huebsch was what I needed. For 2 1/2 months it worked great, then it stopped. It wouldn’t do anything and there was a load of wet clothes stuck inside with the lid locked. After a week and a half a service man finally came out and managed to get the lid open but told me I would need a new control board as the old one was melted and could have burned my house down. He then informed me it would take a really long time to get the part. After 3 days of trying to get ahold of someone at lounsbury I was told it doesn’t take long for the part to come and I would have to wait. We are now going into week 3 my washer is sitting full of scummy water and they are back to not answering my calls. I wonder if they would have better customer service if their commissions were affected. This is beyond frustrating considering I just paid $1500 for a washer and I am washing laundry by hand

Matthew Cormier

I will start this review with my initial purchase of stove, fridge, dishwasher, range hood microwave (all of which were frigidaire professional), bedroom set(which retailed for 10k) front load washer and dryer by Electrolux, and various pictures and accessories. It has now been three years since the products have started being used. During my initial purchase the sales people were absolutely great to deal with and more then willing to accommodate. That all ended once the products were delivered. I have now been using all of the above mentioned products for 3 years. It has been a joke among my family since the items started giving me problems since day one. My mother actually highly recommended lounsburys to me when I was moving into my house. She now feels horrible about it. She contacted the manager this week after my stove exploded and the manager could not have cared less. The manager contacted me this morning and told me, because the warranty was long over there was nothing they could do. She didn't even apologize . She just wanted to get me off the phone. I spent over 20k at lounsburys three years ago and am left with a fridge that has never produced ice or water, a dishwasher that I have spent $400 in repairs on and now has a towel underneath the door to soak up the water leaking from door seal. A stove that is full of ashes and needs replaced. A microwave without a range hood. A bed that has me sleeping on the floor once every couple months. And last but not least, a cloths washer that has a mind of its own. So I am now going to replace all of my broken appliances and NOT purchasing from lounsburys. If the manager was even a bit smart she would have offered me a discount of some sort on new appliances, I may have changed my attitude slightly because of the gesture at least. But she did not. She is horrible at her job! They have now lost a long term customer and I will be informing as many people as possible. I understand that warranty dates are in place for a reason but customer support and marketing should be on there priority list in a very competitive environment . Buyer Beware!

Marc Melanson

Needs updating.

njenk jenkins

Super nice easy to deal with. In and out in 15 minutes with the tv i wanted. Thanks folks

Leona Brun

Nice saleslady

lisa corey

Mark was friendly, knowledgable and patient. Great selection and prices.

Wayne Anderson

Nice store with quality service.Very gear to go out of there way kn many ways to serve u.Friendly staf

Joel Patterson

Great appliances and furniture, super sales people.

John Martel

Fantastic selection of quality furniture, home electronics and appliances. Staff are friendly and helpful. We go here first before anyone else.

Nicolas Losier

(Translated) It's good. (Original) C'est bien.

Eric Whiteley

Found what we were looking for

Jo-Ann Scott-Noye

I can not say enough good things about Deanna. We went in a few weeks ago for a new bed for my Dad. She was helpful and knowledgeable. She knew we were looking around at other places but was still super attentive, polite and helpful. Checked out the other places on our list and was underwhelmed with both price, quality and the level of service. Headed back to get the bed he had shortlisted. On the way there, we decided to look at the recliner chairs as well. Again, helpful and knowledgeable but NOT pushy. I felt like she genuinely cared that he got something that worked for him more than making the commission. He got his items a week or so later and the recliner chair leg lift component wasn't working. They sent the repairman and the part was going to be 2 weeks. The next day Deanna called to advise him that because they knew he needed the leg lift to work they were replacing the chair for him so he wouldn't have to wait 2 weeks. We will definitely be back for future purchases (as long as Deanna is there!). Thanks Deanna!

Bob Boulanger

Nice furniture store, helpful staff. Easy to get to and top of the line material.

Peter Bryant

Service was pretty good.

Joanne Richard

We have been at Lounsbury's a few times these past months. We were served by Sylvie each time we were there. We were also helped by others while in the store. Each of these people were very professional and very helpful. Sylvie is the one who served us the most and I would recommend anyone to go see her. Her patience and her recommendations on products are what makes for excellence customer service.

Gordon Nicholson

Honest answered all our questions can't ask for more.

Darlene Arseneault

Our salesman Woody was terrific

Theolyn Martin

Great service

Declan Clark

Lounsbury GM Ken has been a real pro. His sales and installation crews are hopeless and he has to do their jobs as well. He needs a medal. Best I can say is, if they have what you want in the shop, fine buy it and take it home. Forget ordering or delivery, and I can promise that 100% of installation costs are wasted. The installation sagas on several items are too long and tedious. Part comic, mostly embarrassing. If Ed Mc knew half of it, he'd spit nails.

Robert Leblanc

Excellent service.????

Kelly Bishop

Great salesmen . Our favorite is Woodrow Hynes . Always finds us what we are looking for . Great service .

Doug gainforth

Great service and friendly staff!!

James White

Always awesome service from Woody

Dan O'Brien

Prices a little high for the level of quality being offered

Barb Alcorn

Marc Maillet...great sales guy!

Monique Roy

Fantastic service!

Anne Savoie

Bought a lazy boy lemon and they sent someone to dix it and it broke an hour after.

Cynthia Saunders

Very helpful, without being in your face .

Kaitlyn Anderson

Purchased a couch on July 21st and was told it wouldn’t be in until the middle of September. Called on Sept 10th to find out when the couch was coming in and they said they would return my call. Didn’t get a call back so I called them on Sept. 12th and found out my couch isn’t coming in until the end of October now. No one was even going to call to tell me and now my couch won’t be here for another 6 weeks. Will never be buying from here again.

Andrea Brushett

Sylvie is fantastic! What an asset to your team! She helped us find the perfect chair for our nursery :) highly recommend her to anyone looking for positive purchase experience. Thanks Sylvie!!

Shelley Little

Recently bought a 3 piece leather livingroom set and a set of end tables. End tables were on sale. When I got the end tables home noticed back of one table was severely damaged. Was not informed of the damage and being on sale does not mean damaged. Could not return them. The leather living room set was not on sale and it was an expensive set. In a corner of the armchair, the leather is worn thru to the backing. The recliner, well the front seam is so crooked it looks like it was just thrown together. Have not found anything wrong with the sofa. I always heard lounsbury was a higher end store so was not expecting this kind of quality. Very disappointed

Pauline Cormier

Excellent service

Millie Landry

outdated styles, overpriced. The staff is hit and miss.

Yvon Mazerolle

Awesome !!thanks to Deanna for the great service

Qadosh Concepts

Service and cleanliness

jay lastname

Beautiful stuff here would recommend to all

Jason Ross

Waited years to buy a new sofa. Went to lounsburys and found one we liked. The saleswoman showed us the same one that was delivered to someone then brough back to store within a week. The price was discounted by $200. We found out why a week after we bought it. The frame was cracked from poor quality wood uses in frame. Was told they wont do antyhing due to it being discount. Waste of $1200

Michael Campbell

Great prices, sales people are not pushy and want to help. Love this place