Reviews of Forest City Computer Repairs (Computer Repair)

991 Oxford St E, London, ON N5Y 3K6, Canada

Average Rating:

DESCRIPTION

We have the opinions of real people who are buying the services and products of Forest City Computer Repairs (Computer Repair) in the area close to Caraquet (Canada).

Currently this business gets a score of 4.8 out of 5 and that score has been based on 127 reviews.

You must have seen that the average of ratings that it reaches is nearly the best one, and it's founded on a very high number of opinions, so we may say that the score is very reliable. If many people have bothered to leave their review when they've done well, is that it works.

You know that we don't usually bother to place tatings when these are good and we usually do it only if we have had a problem or incidence...

This Computer Repair is classified in the category of Computer repair service.

Where is Forest City Computer Repairs?

REVIEWS OF Forest City Computer Repairs IN Caraquet

George

Just got my Gaming PC repaired from these guys. The owner is a great guy and got my PC repaired very fast. I'll be going to these guys again if I have any more PC issues. Would definitely recommend to family and friends. -George

Serfy2

The casing around my laptop screen busted open a few days ago and I needed it fixed basically as soon as possible since it's all I have for school. These guys had it fixed sturdy as can be (maybe even sturdier than before) for a pretty good price within like, 2 and a half hours. I waited a few days to write this just to make sure the repair actually held together and it's been great. Will definitely come here again if I have the need.

Shari Phillips

Quick, knowledgeable, friendly, professional service. Reasonably priced.

Islam Ali

I had a chance to deal with Forst city computer repairs when my daughter's laptop needed to be fixed. The number 1 quality I always look for is honesty. When you built trust with the store, you can have peace when you deal with them at any level. I did receive the best honest advise because they have your best interest at heart. They don't just want to make quick money like other stores, they are very knowledgable and confident and they do what's in your best interest. I recommend this local store for any computer repair or if you want to buy a computer they have a great collection. I am sure you will get the best advise and best value for your money. Would give 10 starts off I can, great people, many thanks.

Trevor Kerr

Friendly, knowledgable staff and quick, reasonably priced service. It would be hard for you to do better. If you need computer repairs or want to buy good used ones, try Forest City.

Tracey

Very knowledgeable and pleasant staff took care of the computer in timely fashion and now I have a computer that works better then before, I highly recommend them for all your computer needs

K. DUK LEE

Absolutely excellent establishment. The service is on point with time and price. Definitely the must go to place for computer repairs. The professionals know what they're doing and provide great support. Keep up the great work guys!

Noah Dueck

I needed a new battery and power cable for my MacBook Pro. The owner went out of his way to make sure I got the service I needed. I highly recommend this establishment for high quality service with a personal touch.

Marketing Outreach4

Best Service in Town. Prices at Forest City are very affordable compared to other computer repair places. Al did a wonderful job with my laptop. I will recommend Forest City Computer Repairs to anyone. :) Nothing better than guaranteeing their service :) :) Great Job Forest City Computer Repairs :)

Gaby Copeland

Friendly service and very knowledgeable. They always try very hard to give you the service possible. Excellent refurbish computers, I highly recommend.

brettroberts987

Great experience and service by this place. Fixed 2 laptops and a desktop and now run like new again, also installed a new hard drive in my macbook pro. Would use them again or recommend them at any time

Rick and Mike Tielemans

Friendly guys, found the problem with my Macbook Pro and had it fixed within a few hours. Even charged me for the quote, even though it was more work than anticipated. Top shelf, will definitely be back (although, hopefully I won't need to)

Gareth Vanloo

I took my laptop in for a hinge and screen problem. They were very quick to analyze identify my problem and offered various option on how to solve them. Their prices were very fair and within one business day I was able to receive my laptop in near to perfect condition. Their work is very clean and precise and they even fixed what I would consider cosmetic flaws. Thank you! I would greatly recommend to anyone looking for a quick yet professional and quality fix to their devices

Samantha M.

Had issues with my Windows operating system, and the issue was fixed within a business day! After receiving my computer back, I had issues with my mouse and new computer settings and the staff helped me troubleshoot those issues. I was pleased with the service and the response time. The staff there are also very welcoming and friendly! I will definitely be returning and making referrals to this place of business!

Sharon Mitchell

The staff were friendly and gave two options to get a laptop hinge fixed. The price was good and it was ready the next day! They

Chris dela Torre

Thanks again for the work you did on my son's MacBook and its USB port! He's so happy he's able to make music on it again. :)

John N.

Very reputable, courteous business. My Gateway comp. got blue screen of death and it could not boot up. After long search for trust worthy and highly recommended computer repair shop I found "Forest City Computer Repairs" so off I went with my "sick" computer to see what could be done to remedy the problem and of course, cost of repair played a major part. To my surprise the technician brief me what could be the problem and couple of days later happily I`ve picked it up brought it home, power it up and it was just like new. So, having high confidence in Forest City Computer Repairs I`ve decided to bring my old Compaq lap top for repair and yes I do highly recommend Forest City Computer Repairs to any one who is looking for very knowledgeable computer technicians, not to mention very reasonable prices. Keep up the great services in electronics, guys. John the very satisfied customer.

Sarah S.

I went to ForestCity Computers a few months ago because my chromebook wasn't turning on. Even though Al, the owner, said that they wouldn't have a replacement battery, he offered to take a look so I'd at least know what the issue was. After running some tests, he determined that it was my power cord that was faulty. He sold me a replacement for a really reasonable price and only charged me for half his usual labour cost since he didn't spend long with my laptop. As a student, everything he did to drop the final cost for me was really appreciated. On top of that, he was patient and very friendly. Thanks again, Al, it's been great to have my computer up and working again. :)

Ashley Gordon

Love this place. Honestly such nice people. I had to get my hard drive replaced on my Mac and he had it done quickly and for such a good price! Then I had to go back because of a download problem and he helped me free of charge! I drove across town to go to here because of the reviews and I’m so glad I did.

Dwayne McSloy

Had my PC in for repairs last week. The service I received was great. I was kept informed every step of the way and was offered the most cost effective way to get my system up and running again. Any questions I had were answered immediately. Thank you I will be back for any future needs.

Colin McLuckie

Laptop was getting VERY hot. Took it in to FCR. They fixed the problem in 2 hours !! Great service. Thank you very much Fast forward 4 years to September 2019. Different laptop, different problem . Same thing as last time. Great service and problem fixed. Thanks.

Angie Scott

Al and his dad were fantastic to do business with! Our desktop mac crashed last summer and I was pleased with their skill level and expertise. They have a good selection of refurbished computers as well. If can avoid it, I will never return to the apple store.

J Hobson

Friendly and helpful. But nothing ended up being done with my computer so it is difficult to make any comment about the quality of workmanship. I would say though, if you are looking for a custom-build on used equipment, this location is a good choice.

Louisa Pileggi

Al was knowledgeable, fast and courteous. He fixed my laptop with a quick turnaround. I would recommend Forest City Computer Repairs for any of your computer repair needs. Tony P

Graham C

I'm all thumbs when it comes to soldering. Forest City Computer Repairs helped me solder a simple diode (sourced elsewhere) to a broken automotive circuit board. They were super fast, efficient, friendly, straightforward and economical. Saved me over $500 and a boatload of frustration! A terrific neighbourhood resource.

Shelby vonWahl

Brought my laptop in for a new charging port, they replaced my port, for a very reasonable price, but also reinforced the screws holding the case together, and fixed the charger. The service was same day, and very friendly and they explained everything very well.

Elizabeth MacFadden

Al is amazing he had my computer running smoothly in just a couple of days, price was reasonable also. I would highly recommend him. Elizabeth

Will Heeman

Had a major issue with a laptop, the fixed it fast and with great service. Only issue (a big one), they had to reinstall the OS and installed pirated version. Had to re-buy legit version, cost a lot more than the actual repair. UPDATE: Received a call minutes after initial 2-star review from owner who offered to help try to fix the issue. Was not successful with the tools recommended. Ultimately had the bad OS replaced by another company but appreciated the call and felt they genuinely wanted to help.

Combine Fitness

What a pleasant experience dealing with ForestCity Computer Repairs. Not only was I able to get my MacBook fixed at half the cost of Apple's quote on repairs, but also half the time! The team at ForestCity was extremely helpful. They are so knowledgable and leave you feeling confident in a positive resolution. I spilled hot coffee on my laptop and was told by Apple that it may not be salvageable even after the quoted repairs. At ForestCity, that was not the case. I am extremely satisfied, and you would be too! Thanks so much!!!! Steven

Sarah Finch

I HIGHLY recommend Forest City Computer Repairs. We have taken both our mac book pro and more recently our daughter's Lenova laptop. They did a FANTASTIC job. The service was fast and friendly! I won't be taking my computers anywhere else!

Carol Trickett

Recently my Microsoft Surface Pro 4 quickly got a bulge in the screen. Because of all the great reviews, I went to FCCR for the first time. I discovered that the screen is nearly impossible to remove without breaking. The bulge had been caused by the battery actually bulging to the point that it was dangerous to continue using it. Al and Hassan were so helpful. I noticed that they had used computers and after telling Hassan what I required, we quickly narrow the search down to a couple of options. I bought a Lenovo Think Pad that is practically new. It is fast. I love the camera slide-over cover for privacy. I intentionally waited a couple of weeks before writing this review to make sure I had no regrets. And...there are no regrets, only appreciation. Thank you for the honest truth, fantastic price, and terrific customer service. Carol

Sonja DiGregorio

Excellent service! They are very skilled, knowledgeable and honest. Fixed my MacBook Pro screen for a very reasonable price and it looks new and has worked perfectly. I went to other places in London with no luck. I would recommend to skip the rest and just go here.

PARAS MEHTA

BEST PLACE EVER. They have very fast service As specially Person Name Hasan is really helpful. I gave 2 laptop to update Hdd to Ssd and they did it with 4 hours.

J Mahler

Our laptop went to the blue screen of death with an entire family history and genealogy file on it. A simple phone call to Forest City Computer, drop off first thing in the morning, and I had it back later in the day with a new hard drive and the data saved...as well as my peace of mind. They are WONDERFUL! Thank you! Thank you! Thank you!

jp s

Fast service very knowledgeable very helpful on choosing the right product that suits your needs definitely go there

Ozgun Papan Kasik

Don't deal with this guys. Save yourself from trouble. Edit: My husband was your client I have this google account for years and the fact that you respond to all negative reviews the same way 'says a lot about you'. Here is my husband's review: I'd like to leave a review for my disappointing experience in 2019. I brought my MacBook that needed its motherboard to be replaced. They told me they can do that and I left it with them. I took it back in 2 days and realized that they put a used motherboard from an older version MacBook. I immediately called them and asked why they did so. They told me that it was a communication error, and apologized, and instead of putting a new motherboard they repaired my old motherboard and put it back. If I was not knowledgeable enough to check that, they would have gone away with what they did. Be very very cautious with this establishment. He also left a review on their FB page and they told that his account and review was fake. They couldn't respond further when I posted the screenshots of my email correspondence with them. These people claims every negative review is fake.So pathetic...

Roberts Marketing 2

Dependable, honest, fast - everything you want when a trusted computer goes down. Take your computer and all its problems to Forest City Computer Repairs. They are thorough and courteous and they truly care about minimizing your down time while ensuring you have exactly what you need.

Ahmed Shafiq

Awesome experience with Al at Forest City Computer Repairs! He provided fast and reliable repair for my PC and offered knowledgeable advice. Would highly recommend due to friendly staff and quality/timely service.

Theresa Parker

Last week my computer crashed. I had it diagnosed by apple and they told me it was my hard drive. I replaced my hard drive myself, however my computer was still not working! My sister and father recommended me to go to ForestCity Computer Repairs. Al was there to greet me right at 10AM. He was able to diagnose the problem with my macbook pro within seconds. The data hard drive cable was replaced and computer reprogrammed within minutes. Al is a very genuine and professional individual. You can tell he cares about his business as well as his customers. When you go there you're not just getting your computer repaired you're getting a whole customer experience! I feel businesses like this are hard to find. If my computer ever fails me again, I definitely will be going back to ForestCity. Thanks!

Manuela Garrido

I went to the Forest City Computer Repairs to fix my laptop's screen that was totally black. Other three places said that it was unfixable, but they repaired it in less than one day. Fast and friendly service with fair prices.

Dakk

This has been the best computer experience I ever had. They gave me my quote upfront and my computer was ready within an hour and they even drove me home with my fixed computer. Excellent service, will definitely use their services whenever I need them.

EmilyRaacheal

I went to ForestCity when my LCD laptop screen broke. They were very polite and my computer was repaired quickly (I brought it in right before they closed for the night and I had it back in my possession the next morning). The price was the cheapest I could find and I swear the new screen is even nicer then the original. As a student I needed the fastest and most affordable repair and ForestCity was the only place around that had EXACTLY what I needed, plus amazing customer service. I would recommend ForestCity to anyone!

Emily Laurent

This is a very efficient and generous business model. I'm a student at UWO, and I have purchased equipment from ForestCity in the past. When I had forgotten my laptop charger in Toronto, they offered to charge my laptop for me so I could complete an assignment while I waited for my friend to mail my charger. Otherwise, their prices are excellent, their staff is incredibly friendly and the location is also very convenient. Family and local business should be supported at all costs, especially when it is to one's benefit. Highly recommend this business.

Jonathan Sanderson

My old computer was displaying a black screen on startup. I could not figure out the problem. Forest City Computers was able to fix it. The customer service they provide is excellent. They are friendly, knowledgeable, and professional. Forest City Computers is the best computer repair shop in London.

solai santosh

Went for water damage repair on my laptop screen and they provided exceptional quality of service without any delays

Angela Burlock

Excellent experience with FCP. They answered my initial phone call inquiry before the business was open. They met all timing expectations they set, and fixed the issue we were having with our laptop. Above and beyond service. I would highly recommend to anyone!

Ellen L

I was in to replace a MBP charger, Al was very friendly, attentive and answered all my questions. I decided to take my computer in for an OS upgrade! Thanks!! So I had my MBP OS upgraded. It was prompt, painless and Al is a professional, it was quite a pleasure!! That is how you do business.. HIGHLY recommend checking them out for his/their services!

Vicki Tomarelli

I am a returning customer with Forest city Computer Repairs. Today I dropped off my 17 inch Gateway laptop, it was loaded with viruses, plus the hard drive crashed. Al had it all fixed up in just a few hours. He removed the virus , installed a new hard drive and loaded Windows 10.The laptop works awesome. Better than brand new. I was very happy with the fee as well, it was very reasonable, plus I was given a very generous discount as i had laptop fixed there before. Thank you Al for fixing my laptop. i love it. Vicki Tomarelli

Brett McKenzie

They spent days with my laptop trying to find out what was wrong. They found nothing, so they didn't charge me. Helpful for sure.

Nichole Sylvester

exceptional computer repair at a fair price with wonderful service. I would never go anywhere else

Plur Panda

Went in to ForestCity Computer Repair to look at used laptops. I noticed that they currently have a 4.8 * review rating on google and knew this would be the first place to stop. I was greeted and offered help as soon as I walked into the door by a young man. My first thought was “wow, no wonder they have such amazing google reviews”. He asked what I was looking for, and I let him know I was shopping for a gaming laptop. He brought me over to an Acer laptop that was labelled as having an i7-8750 CPU, 256GB SSD, 1TB HD, 16GB RAM, with a GTX 960 all for $1000. Now, the price seemed a little higher than I was expecting, but with all of that in it, the price was pretty good. An older man walked up and said “Someone probably bought it brand new for the girlfriend and they never used it, new it’s probably worth $1600-$1800”. That is definitely not true. So the young man offered to power it up for me, and after finding a compatible cable to charge it, turned it on. We then looked at the system information and the CPU was actually a much lower model. Not an issue, he offered to either adjust the price a bit or install the one labelled. He let me play around with it a bit. After running a FPS test, and verifying that it did have a GTX 960 in it, I decided to look at the rest of the specs. In the storage settings it only labelled the 256 GB SSD. (I didn’t actually confirm it was an SSD, only that the size was correct). Though there was no 1TB hard drive in it. This with the CPU being worse than advertised was enough for me to walk out. I am only writing this review because I was sold on this place before walking in, because of the google reviews. My error was that I did not look at the negative ones as well. I really hope people come into this shop and really look into the product their buying. This “$1000 gaming laptop” was probably closer worth $500 used, and if I didn’t know how to look at a computers components through settings, I could have been out a lot of money. I’m also using an alternative account, because the owner gets very angry at people who leave bad reviews, and even looks into the posters when they use their real name. He will label this as fake, but I need to protect myself as well. Future customers be weary and cautious when buying from here, and do your homework first!

Bernard Lechler

They didn't have the precise part that I needed, but gave me a perfectly viable alternative that ended up working just as well; a testament to their knowledge. Super friendly and helpful.

Karen Atkinson

I want to thank Forest City Computer Repairs for taking a look at my laptop. I sent a website contact form and an answer was waiting in my inbox this morning. I was told that my broken laptop key may not be repairable and given a quote. I took it in and he did take a look and one piece was broken - but he did his best to put it back on. Polite, honest and no charge, I would definitely recommend them and if I have any other computer issues I would not hesitate to return to London and to Forest City Computer Repairs

Anthony

I ended up spilling water on my laptop during exam time so I took my Macbook into ForestCity Computer Repairs and had it fixed that day for a reasonable price. Great place and friendly staff, 5/5.

Ariana Palmer

Had a few issues with the display of my MacBook Pro 13" where horizontal lines kept impacting what was displayed on my screen. Al and the team did a great job getting it repaired, and even went the extra mile to make sure I was all set for the time it was gone since I'm a college student. Definitely would recommend to other people, a solid 10/10. The service was fantastic, they were very quick to respond via email or phone, and everything got fixed in a jiffy! Supreme quality service for those looking for computer or laptop help!

Eric Repke

I am always so skeptical about taking my computer anywhere to get fixed, as many people usually tend to be. Forest City was absolutely phenomenal in their transparency, honesty, and certainty that the repair would be done efficiently, safely, and correctly. Long story short, you can trust them with your computer, and can trust that they will get the job done right! I am honestly so happy that I now know I have a go-to when it comes to any repairs for my computer! Thanks so much Al and everyone at Forest City Computers!

K B

I can see why this place is highly rated. They are very nice, efficient, professional, and even offered to carry my PC to my car. Brought my desktop PC in monday night half hour before close and they had it ready before noon on tuesday, which is very quick! I would recommend this company to anyone!

Terry O'Reilly

Had a great experience last week. Took my computer in and found mother board gone. They recommended a replacement...an off-lease unit. Purchased for $150 which included transfer of files from old computer. Had problems with new speaker system which was quickly resolved. All in all, a truly great experience. Good people with great service. P.S. - Thanks for all the help Reuben. Very much appreciated.

Earczar ,.

I recently had my computer fixed here, they were very helpful, and nothing was oversold. I saved money and gained lots of extra memory. Its amazing how much junk a computer can gather. Anyways now its like having a new computer again. Thanks again Greg

Tony LeSiempre

Great Service at a reasonable price, being a student, I needed fast service at a price I can afford. The free Diagnostics is what drew my attention. The owner had me to wait while he repaired my laptop that would not power on, approx an hour later I was up and going with a repaired laptop. Thank you so much guys!

Julian Wieder

Fast 1 day service to replace a Hard Drive with a solid state 1Tb unit. They called to ask how I wanted the new unit set up (Recreate directories or cloned) . Work was done on time at a reasonable price. PC was much faster with the SS drive. Happy customer.

mahesh kumar reddy annapu reddy

I went there to fix my laptop as i spilled liquid and they fixed it at the best price than any other places. The staff were very nice and they're at their best.

David Liles

This is a great business,our first experience with Al is very positive, his rate is good, and his stick to his word, quick to get back to you and I would highly recommend. I just got to add to this review, Al will go out of his way to make sure everything is working and has a great people skills Dave L

Alberto Tufiño

I went there to upgrade the firmware of my 3d printer as my printer needed a mac to upgrade. The owner was very kind to us, gave us his own mac laptop to get the job done and helped us tremendously. I will always go again to Forest City Computer Repairs if I need anything.

Ariana B

The best computer service I have ever received, I would highly recommend. Absolutely amazing service! The owner of the company is very kind and diagnosed the issue with my laptop fast, and fixed it fast while! Super happy I came here, especially as a student!

Steph J

Was very happy with my experience here. Needed to take in my old Macbook Air to get wiped and refreshed as it is old and slow. They did it promptly and I was able to pick it up the very next day. I am very happy with the results and the great communication. Pricing is very fair as well. Would recommend :)

Tyler Watson

Stop! Collaborate and listen! Al is back... (not that he went anywhere, lol!). I’ve been using Al’s (and Forest City Computers by extension????) for 9 years now. I would Highly recommend him to any friend or family member. Oh wait... I do! He is definitely worthy of praise. One might ask: Why?! I’ll tell you; Al diagnoses the problem on site and then give you well thought out options on repairs (before you pay). He will tell you the truth about repairs. And, then stand by it. I use him for all my computer repairs. Five star service. Your family when you go to Forest City Computers.

geogreysword

I came to Forest city because my laptop had a crack on the hinge. Was worried considering my thesis is inside. The people there are resourceful and replaced my broken hinge within less then an hour and at a good price. The people of Forest city are heroes in my eyes.

Tisha Benedict

Great place! very friendly too! Dropped off my MacBook for me and even allowed me to use another MacBook for school while mine was being fixed.

Luke Persi

Had a problem with my PC crackling. I had a feeling it was the PSU so I took it to Forest City Computers. Al and his father are amazing, they look at it for free and did not charge me until they were certain as to what was causing the noise. They contacted me frequently to keep me up to date on what was happening. They installed a new power supply for me, which ended up fixing the noise. On top of that Al's father offered to clean up some of my files free of charge. I would 10/10 recommend this place to anyone who needs help with their PC. I will definitely becoming back here if I experience any more problems with my PC.

Ambrosia “Babez”

Al & the guys at forest city computer are the best! my go-to guys for servicing/repairs from this point on. laptop needed a screen replacement, i was given an amazing quote,& they had it done very quickly - like 30mins from when he said hed have a look - despite me not needing it back immediately. will recommend to anyone i know! thanks guys, your work & honesty is much appreciated.

Rebecca Van Luyk

After an unfortunate incident back when I had someone spill blue liquid on my MacBook, I decided to take my computer to ForestCity Computer Repairs. Al and his team were incredibly helpful and professional, and have serviced my MacBook so well that it now works even better than prior to the incident. I definitely recommend this place if your computer is in need of service!

Kris Bujold

They Fixed my Laptop (Screen, Hard Drive, issues with slow wake-up from sleep) all within a reasonable price - definitely recommend them for any laptop repair!

Matt Hutchinson

I called in with no appointment (after calling a few other local shops, who didnt even pick up the phone!) and Al was able to book me in same day and got right to it. He told me the price upfront so there were no surprises at the end. Very knowledgeable and friendly. I would infatically recommend forest city computers to anyone :)

Joyal Titus

I am really satisfied with the service provided by Forest City Computers. I got very cheap service while comparing with the other shops. He made my problem solved within just 10 minutes. Overall, I really loved the experience at Forest City Computers.

Athan McG

Absolutely fantastic experience having service done here. I had a fairly technical issue with my MacBook Pro. I messaged and was extremely quickly responded to. They quickly resolved my issue with what I would explain as ‘going the extra mile’ customer service. I will absolutely be recommending ForestCity Computer Repairs to all my friends, family and coworkers alike. I look forward to doing business here again. Highly recommend.

Scott Bruder

There is a great team working here. If you have a screen or system problem call these guys. I have many friends that have also had their laptops and phones fixed here.

Elle Jax

I had my laptop keyboard replaced and the service was great. Very fast, within a matter of an hour. Friendly and helpful as well. Pricing was fair.

David Clark

Two hour turnaround on a repair. Nice guys.

Halena Pynn

Brought in 2 laptops to be repaired and Al took care of them quickly and help get them up and running again. If your looking for a honest and quick fixes these guys are what you looking for. Thank you for the great work.

Brian Wilson

They are not the most helpful and I'd there is something wrong you're on your own.

channel One

As I was told after my computer was repaired the operating system corrupted. Forrest City got my laptop working and saved all my files and programs. They even got the laptop touch pad working correctly like it hadn't in a couple years. It was quick, efficient, and done the same day. Back about a year ago they got my laptop fan replaced and it still works great. Another same day repair. I love the upfront quote and communication they consistently use. 5/5 I'll go there for my computer needs again!

Mary Read

Excellent service and work! When my Mac's hard drive died, two city Apple dealers told me it would take from 4-6 weeks to replace due to Covid limitations and supply chain issues. ForestCity had it done for me in less than a week, with system back to normal and all my working files intact. I highly recommend ForestCity Computer Repairs and will be sure to call on them again. Thank you for everything!

rana issa

I was right in the mists of finishing up a project for work and my laptop's HD dies. I went and bought a replacement, asked how to install the operating system .. they said it's simple! .. well of course, it's never as simple as people say.. Called Apple Care, and even though they couldn't solve my issue - they're reluctance to give-up is appreciated - an hour and a half on the phone. But effort doesn't make my laptop come back to life. Now it's Sunday, I'm panicking and I come across ForestCity Computer Repairs' listing. Took him less than an hour and BAM! it was up and running beautifully. Next time, I'll be sure to bypass all others and come straight to ForestCity Computer Repairs. Thank You!

Emily Stillar

Al has helped me countless times in the one year I have been in London. Since I don't have a vehicle he picked up and dropped off my laptops which was awesome. I needed a refurbished laptop and would have been overwhelmed if he did not have something for me. I felt he knew my needs after helping so much. He never makes me feel I am asking a stupid question as so many techies do. I totally trust me and highly recommend him. He is fast also.

Joe Callipari

Excellent service all the time! Al is my go to guy! I have been using Forest City Computers for the last 7 years and they have Never let me Down! My iMac has never ran better, any issues Al, is always willing to help!

Eliza Wu

Great experience. I dropped my Macbook and completely shattered the screen last night and was able to get the screen replaced today in store. Al is speedy, knowledgeable, helpful, and accommodating. As a student, I was looking for a reasonable price repair and Al was able to provide a competitive price point for a new screen. He also called me during the process of repair when he found a used screen in stock to give me another lower price option, which I ended up opting for. Highly recommend this place.

Andrew Metcalfe

Very quick service! I had a dead computer and they had the issue diagnosed and fixed within a few hours. I've been here a few times and I've always been very pleased. Highly recommended. Andrew

Oboogie9

Brought in my outdated HP Compaq desktop in to see if it could be fixed when Al advised me that to repair it wouldn't be my best option as it will cost more to fix than the cost to replace with an updated duel core unit with windows 8 installed and all the bells and whistles. I appreciated his honesty and professionalism, took his advice and purchased the one he said would suit my needs and am very pleased with this unit. Thanks Al. I will be recommending your business to all my friends for their computer needs.

Missy

Al is amazing. Built my daughter a computer for a very good value. Highly recommended. Thanks Al

SnixvsGaming

Good service and good prices

Sabarinath Sankaranarayanan

Professional service and very accommodating. Also, Al is very patient to explain the diagnosis and offers the right service. Fixed my Macbook Pro mid 2012 and upgraded by RAM and hard disk.

Steve langarth

I don't often write reviews because I'm not that great with computers, but decided to write one here after the suburb service that my wife and i received at Forest City Computers. We had an older white macbook laptop that had a flickering screen, Al diagnosed and fixed the issue within 3 hours, it was a bad inverter and cost us less than $50 dollars taxes in. Very happy and will be recommending to friends and family, keep up the great work guys!

Krzysztof Moskal

I am very happy to have dealt with Al at Forest City computers. Not only did he save my date from being erased but he was able to get my laptop running better than ever. Al is not only super knowledgeable with computers but is a very personable guy that will tell you exactly what the problem is and what options there are to deal with the issue. I would highly recommend Al to anyone that is having an issue with their computer or laptop, there is nobody better than him in the City. Thanks again Al for all your help and all the best!!!!! Chris

Alexandra Irimia

Great service and excellent communication with clients. My laptop power button got busted and they fixed it in a couple of hours.

Nancy Haviland

Great experience. Friendly, knowledgeable staff. Fast turnaround. My previously sluggish computer is now in top shape. Will definitely return. :)

Mukhtar Hindi

Took my macbook there today, was in and out. Had service done by Ali. Very professional and honest service. Prices were reasonable. A+.

Dustin Chu

Fantastic experience. Brought my laptop in to replace the screen (something I thought would take at least a day) and they managed to finish it in just over an hour. They answered all of questions and made sure I was satisfied after my visit. I will definitely recommend this place to anyone looking to repair their computer.

Tatiana TTV

Great with client communication, seemingly no hidden fees, honest feedback, genuinely cares for your needs. Hassan and all staff were really friendly when I went into drop off my laptop. A simple screen repair was all I needed, but I left feeling confident in the repair based on how genuine and not-too-salesperson they were. That's not what stands out - Al gave me a call with a quote for my laptop repair. Originally, the job were to take a few days and was above my budget. He sensed my urgency for time as I leave for a business trip next week, and found an alternate solution to make it work for the both of us. He also offered to lend me a laptop while mine was in repair, if I needed to. I appreciate great customer service so much and this place deserves the recommendation solely on that alone, but also amongst many other things. Thank you so much. Appreciate it! I hope nothing else breaks but if it does, I am confident in coming back.

Rimmy Jhajj

I had someone spill a large coffee on my laptop (with milk and sugar) and after doing a quick search i knew ForestCity would be the best place to take it The staff is all very friendly and understansing and I had my laptop fixed (needed a new keyboard and inside cleaned) within two days!

Nitxsua Tecari

Went in with a problem, gave them as much information as I had about it, they knew exactly the fix within minutes. It was done quickly and effectively. I was told exactly how long the repair was expected to take, and the length of the repair matched the prediction exactly. I am completely satisfied with their performance.

Marissa Powell

I took my Asus laptop in, needing the motherboard to be replaced. He had it ready before the week was even up, charged me a really reasonable price and when I called the next week saying that my Windows 10 was no longer activated due to the motherboard change he emailed me a product key to reactivate it. If I had sent my laptop off to Asus themselves they would've charged me double and I wouldn't have seen my laptop again for the better part of 2 months. Thank you so much for the affordable, speedy service.

Recovery Email

Fast service, kind people, and a great price. I have had two wonderful experiences here and will continue to go back when needed. Thanks for a great experience!

Trinity Potvin

They were very friendly and even kept me posted on all prices, issues with my computer, and when it would be fixed. They were super speedy with their services and got it fixed quicker than I expected. Honestly, I’d like to give a better review, but I can’t. If you have to pick a computer repair place, go here.

Sophia Ridder

Very helpful and friendly staff. Got my laptop screen fixed quickly even though the screen had to be ordered in. I will definitely go back for any future repairs.

Emmott McFadden

This place is great. They followed up with me by phone call to verify issues with my laptop, and got the repair done very quickly. Great customer service!

Gabi Best

Very disappointed I took in my computer and was told i needed a new hard drive and keyboard that would cost $400 when taking it home to decided wether to go ahead or not I tested my hard drive in a separate mac it worked... Without further investigation this led me to opt out of going with ForestCity repairs... Be careful when taking it in as I probably looked to them as a naive 20 year old who knows nothing about computers that they could grab an extra few hundred from, i'm just a university student looking for some help as I had a midterm the next day and running on a tight budget... Just replying to ur comment saying I have a fake name and fake review and wanted to set the record straight. I AM a real person I DO attend Western University my FULL name is Gabriella for those who don't know Gabi is typically short for this First of all it doesnt take a computer technician to unscrew approx 10 screws to access the inner hard drive, and with a pair of glasses tools this is possible for anyone as long as you have another mac to test your hard drive... Also with my sister's boyfriend on the London Volunteer Robotics team after winning the world championship in his highschool glory days who managed to advise me as well along with a couple youtube videos. I came to Forest City in a panic for a quick fix since I DO NOT HAVE ANY EXTRA PARTS, and as stated didnt have time to order new pieces with my midterm the next day. Very disappointing that you would reply to a review in such an angry manner instead of sympathizing the situation for you lost customers... hope everyone sees this before bringing it there ... the computer technicians name is AL if youre wondering And to update i took my computer to apple where they ran a free diagnostic and ONLY the power button is broken s my $400 fix according to Al turned into a $30 fix! Thank You for trying to take advantage of me in a vulnerable situation! Don't risk going here unless you have extra money to burn to let them do the same to you.

Josh Cruwys

They repaired my laptop but it had a hard drive issue only dell could fix and they still gave me a fair refund, despite it not being their fault.

Katie Heathcote

Replaced hard drive in our computer. Service was fast and effective. Computer works great now! Would highly recommend. Thanks.

Matthew

Fast turn-around having my water damaged MacBook fixed at a price $1,000 cheaper than what the Masonville Apple store quoted me. Definitely recommend coming here. Thanks again!

Nicole Chandler

Incredible service, friendly staff, and quick service! They were able to fix my computer after apple said they couldn't and they were able to save all the information on it. I will be going back the next time I need repairs on my computer. I highly recommend that you make them your first stop.

Justin Steinburg

Got my laptop screen replaced. Got it repaired the same day, while other repair places need to wait a few weeks to order in a screen. Very friendly and quick service!

TheMasker

I took my laptop for repair to forrestcity computers 2 months ago and they gave me an approximate charge of $350 and told me it will be delivered within 2 weeks. as they need to send it to somewhere else for the repair. So i took it back with me. Actually by looking into the google reviews i thought they did their repairs well and for cheap rates and i took it back to them yesterday. This time i told them that about my visit i did 2 months ago and about the estimate charge they said that day. Today he texted me and said my Laptop is ready. It was just a small repair to the mother board and the charged me with $350!!!!!!! They charged me $350 only because i told them about the estimate charge which they gave me 2 months back. Really expensive. I agree they have a fast service but they will charge you high. I will suggest not to go to this shop again.

Nate Watson

Great job replacing my hard drive for my laptop thx guys

Graham Lee

I highly recommend ForestCity; the owner is fantastic and fixed my sister's Macbook Air not once, but twice from water damage! After the original incident, he offered to take a look at the computer and open up his store though it was after hours. He provided great service and was able to fix the computer in both instances. Knowing that my sister was a student, he even offered to deliver the computer to her!

6summers

Excellent service, and fair prices. Replaced my screen on my MacBook Pro Retina in 30 Minutes. Their price was at least 15 percent cheaper then the two other Mac stores in London ont.

K Thompson

Friendly service and done in a timely matter. Very welcoming and explained the issue. Thank you.

Jenn O

I would highly recommend Forest City Computer Repairs. Ruben serviced my old Mac by bringing it up to speed and updating my system. He was so friendly and extremely informative. He offered me many tips and great advice for optimum use of my computer. The work was done quickly and at a very reasonable price. Thank you again!

Tien Anh Tran

Well, What would I say? I just brought my gaming laptop to their store 2 days ago. My laptop was diagnosed with broken LED screen by bestbuy and they charged my $650 to fix my screen and it is gonna took me 2 weeks to fix it. However, I decided to bring it to Forest City Computer they have done such a great job, they fix my computer in 1 day with $325. The store atmosphere is friendly. I strongly recommend people in London area come to this store and get all the jobs done within a timely fashion. It does not need to be a huge store to have a great quality!

Morgan Yates

Hassan was a lovely man who treated my teenager with respect regarding the issues with his homemade computer. The computer was fixed the very next day. I highly recommend this company. They're in the core with lots of parking.

z C

Speaking from my experience, for any Apple Mac repairs this is the place to go. I broke my MacBook screen several years ago and I had it fixed/replaced here quickly for a fraction of what apple was charging. Recently I broke my screen on my newest MacBook and called around to check prices, yet forest city computers is still one of the cheapest. They fixed it quickly and I was on my way. My experience has been very good and I highly recommend these guys for any computer problems. - Eric

Royce Dier

Great pricing and customer service. Very quick repairs done by the best! Have not had a single issue with this company. Would highly recommend for anyone looking to have their computer repaired properly at a fair price.

Alex Nisavic

Graphics chip in motherboard stopped working on my Macbook from 2011, had to get it replaced. Took less than a week and got everything back to normal. Communication happened regularly and the service paid off in the end.

Lisa

Fast and professional would be the best word to describe my experience in this store. My Lenovo computer won't boot up, I dropped it off and they called me within an hour. They are also able to send computers to Toronto if there's a problem with the motherboard. Price were decent and they helped me a lot, definitely a five star!!

Pepper Jones

I have had my computers repaired here and was satisfied. But I purchase an older iMac. I was told by ForestCity it was never out of the box and it was a great deal. It started not working properly. I took it to a Stratford mac computer repair store. They told me the iMac had parts replaced inside that were not original and not apple. Will not purchase from ForestCity again.

roberto carlos

Hands down the best prices in the city, especially for students or anyone on a tight budget. Amazing customer service and makes you feel like you are more than just a customer. My laptop charger broke and he fixed it right on the spot. Al stays true to his warranty and offers quick and top quality repairs. I Would definitely recommend him to anyone with any computer issues!

Karen Sympathy

Speedy friendly service....after having the laptop at another establishment for more than 5 months awaiting repair, I dropped it off and they had it fixed in an hour and diagnosed another issue the previous business hadn't even noticed. Highly recommend. Great price and service.

mason plays PVP

I accidentally damaged my very new Acer laptop screen and brought it in to Forest City Computer Repairs to see if it was worth fixing. Although I wish I wouldn't have damaged it, they were understanding and gave me a fair quote which made it worth keeping the computer. They had it back to me in a few hours and I'm very thankful for that. It was excellent service and we will be using them in the future if the need arises.

Chelsea Titus

I feel like finding a computer store you can trust is like trying to find a mechanic you can trust... You're probably there because you know nothing about what you're trying to get fixed and how convenient, because they can tell you anything and charge you whatever. Four years ago I walked into this store when I was still in university and hardly had a dime to my name. My laptop was broken and I desperately needed it fixed for school. I had gone to the Apple store and I was told it would be $1200 + to fix my Macbook at Apple. I went to two other shops before this and they both quoted me a $600 + repair and said it would take a week. When I went into ForestCity Computer Repairs they told me they could fix it for $350 and I could get it back the next day. Four years later my laptop still works perfectly! Could not recommend this store more. So grateful they didn't just look at me and think I was someone they could have easily fleeced for the repair since I clearly knew nothing about computers. Thanks ForestCity Computers!! I recommend you to all my clumsy friends when they wreck their laptops, too! On that note - anyone know of a good mechanic in London? lol

Jenna Gagel

We have trusted ForestCity Computer for years with our business computers. We can't afford to be down, and ForestCity gets us back up and running in no time. Their service is better, more thorough and less expensive than the large repair services. I recommend this company frequently and everyone raves. I'm confident you will become a loyal customer too.

Gabriel Huppe

Hassan fixed my computer in no time. My laptop wasn't turning on and I really needed it fixed asap. He did a few things to help reduce the chances of it hapenning again. Great service.

Mel Dodge

When my computer died, I panicked because my business is entirely online. They diagnosed the issues, replaced my hard drive without losing any of my info or data. And I had it back in less than 24 hours!

Gary Gehiere

Great service on my MacBook Pro - over and above. Diagnosed problem instantly and suggested an innovative repair solution that avoided replacing the logic board. Reasonable cost. Ready when promised. Got me going on my substitute MacBook while in for repair. Totally satisfied with Forest City Computer Repairs.

Bill Lavoy

I've been bringing my PC to Forest City Computer Repairs for several years now, and it's the best experience I've ever had with a small business in my 21 years in London. My PC is vital to my business, and I'm always provided timely service at a good price. You can count on top-notch repairs. They have never let me down and have always gone above and beyond to assist me.

Zach Craig

Super friendly knowledgeable staff, called in told him exactly what i needed, walked over and in 30 minutes, He had exactly what i needed at the bottom of my price range. After chatting for a little. I decided to go up to the top of my price range and he threw in a free wifi upgrade! Today i put my down payment in and i pick it up friday! Will update post then !

Jamie Darekson

I have been dealing with these gentlemen for the last five years. They are the only computer service people I fully trust. They are fast, super friendly, and very knowledgeable. I recommend them highly.

Shiv Menon

I recommend this place for anyone who wants to get their computers repaired, even though they weren't able to fix the problem, they were very honest. The reason they couldn't fix my asus g75vw was that I had given it for repair in Edmonton (Uniway computers...just a warning to all whos visiting edmonton) and the shop there took out the graphic card from my laptop and various other parts... hence being unsure I was adviced to send it to asus for repair. Regardless, I'm very impressed by Forest city for their service and would only go to this establishment for any future concerns I have. Both the gentlemen who run the place are very pleasant and warm. I wish you the best of luck and thank you.

Ansh Rajpara

Quick and affordable

4L Lutz

Dear Al, You really do have a 10 star service. I want to thank you for your prompt responses and your help with my laptop computer getting it working again! and in tip top shape. I appreciate that your computer quotes are extremely reasonable. Your knowledge and professionalism is wonderful and refreshing. Your quick timelines meant minimal down-time for me!! And knowing that there is a real live person who really cares, at the other end of the line when I have questions is priceless!!!! I so appreciated you lending me a laptop while mine was in repair, you have no idea how much that meant to me. Thank you for all of your help! You and your team keep up the great work! There is great demand for sky-scraping quality service like yours! Loreal Lutz, London

Tara Fernley

** Edited ** Although my initial experience with ForestCity Computers was not the best, they contacted me a few days ago and more than made things right. Al (owner or manager) called me to follow up on my poor experience and to find out where they went wrong and how they might improve in the future. I was provided with a refund for the data recovery as Al explained that I paid for a service that I did not receive. I was and continue to be so impressed with the level of follow through and commitment that was shown by Al at Forest City. While my experience wasn't great back in February they have now more than made up for this, and I would have no hesitation in returning in the future. Few businesses these days display this level of customer service! Sad to say that I did not have a great experience with Forest City Computers. Outstanding google reviews, and yet my experience was completely different. I took my laptop into them in February, and from the start communication was poor. I had to initiate contact numerous times to find out if they had any success, and even though I was told it would be a day or two it was almost a week before I had my computer back. They were unable to fix anything, and based on how busy they were I had the suspicion that they didn't even give it a look (a company I took the same laptop to afterwards managed to get the problem fixed in a matter of hours). They did ask if I wanted my data recovered, which I went ahead with. Nearly $200 later and they only managed to save 136 pieces of data, but were not upfront about this. I was very disappointed to say the least. If I were to do it again I would ask them to be very clear about 1. their timelines and when I can expect to hear back from them 2. their prices and what I can expect from a data recovery. My experience is likely based on the fact that they were so busy, and that not being a computer person I didn't ask any of the right questions. I hope your experience is better!

Camillo Del Pellaro

I left my laptop with the owner to see about a water damage repair. He quoted me $850 to replace SSD, Logic Board (used) and replace Top CaseI. I never ended up fixing the computer due to the high cost of the repair but I was satisfied that he put the computer together free of charge when I said I wanted a second opinion.

Josh Cromwell

Al is a gem. I took my computer in on a Saturday to transfer data, he transferred the data overnight and then made an effort to come in on his day off (Sunday) to give me the hard drive. When I forgot to ask him to transfer a particular folder he told me to come right in and he'd add it over the same day at no charge. You get quality service from a guy who knows what he's doing and actually cares about you and your computer at a cheaper price than the big box stores. I'd recommend this business to my grandma. Great place.

Jaelina Holthof

I was panicked this morning when my desktop computer still wouldn’t boot up. Last night it had crashed and I spent the night tossing and turning with stress and worry. I am a widow and all of my Husbands pictures and documents are on that computer. It was a disaster! But I called Forest City Computers and talked to Al. He was happy to look at the computer right away, and they fixed the issue in one day for a really great price! So very grateful to not have another sleepless night! Thank you Al and your team!! Have a wonderful holiday season!!

Robert Schnurr

Just brought my PC in late this morning and had it back by 2:30. Very pleasant staff, helpful, provided an estimate before repair, and I think more than reasonable price. Hope I don't have to go back any time soon but if I need them I won't wait as long as I did and struggle with it on my own.

Sweetkimchi

Great, friendly, and fast service. Thanks :)

Sammy Sabara

Excellent experience! Al fixed my laptop in 1 business day for a completely reasonable fee. Al was prompt, friendly, and professional. He explained the answers to my question in understanding terms. Definitely will recommend this computer store to others and will not hesitate to call again for any other computer concerns.

Natalie Ettinger

I went to Forest City for repairs on my ASUS Ultrabook. Due to poor design and durability, the pin in my DC input port had broken and I was unable to charge the laptop. Forest City did a great job of repairing it for me in a short period of time. The owner was also extremely generous, offering to drop it off at home for me since I do not own a car.

Adam Schwartz

Had hard drive replaced with new operating system - at $150 less than the Mac Outpost quoted me. (Actually, they wouldn't give me a quote, they just said "$400 to start, they'd have to see the machine" - useless!) Email response with Forest City was fast and helpful, and I brought my machine in on Saturday and it was ready 2 hours later. Bringing in another machine next week. Would definitely recommend.

Brendan Michael

Forest City Computer Repairs is much more than a computer repair shop - it is also a place of honesty and integrity. As other repair shops often resort to shady business practices in order to increase profits, Al's shop maintains its core business ethics and values. I would recommend this place to my closest friends and family.

Matt Trocchi

Had a great experience this past week with ForestCity Computer Repairs. I had emailed in last night, later on in the evening, and was surprised to get a prompt reply. I had questions about the best course of action to upgrade my mid-2009 Macbook Pro. These questions were all answered timely and I was given a fair quote. I took my computer in shortly before closing time on Saturday and the owner took it home, and then came in on his day off on Sunday to meet me and give the computer back. I would recommend this place to anybody - great service, fair pricing and just a great experience all round.

Alma Oliarnyk

Third time in the past 3 years I needed computer repair help with my two computers. My comfort zone place to go to is and will always be Forest City. They diagnose, discuss and offer repair solutions which inspires great confidence and makes it easy for me to say go ahead and fix what needs to be done. Thank you again.

Beshoy Botros

Great service, the owners are friendly and respectful. My laptop was repaired in very short time and I am very satisfied with the repair. Definitely recommend.

A. Ibrahim

It was the first time for me to deal with ForestCity Computer Repairs, and I can say with a high level of confidence the customer interaction, pricing and speed of service are exceptional. Forget the big box stores; you will get exactly what you need, and want. My MacBook had a random restart problem, and I have done everything to solve such problem, but I couldn't. With ForestCity Computer Repairs, it takes 45min to figure out and solve the problem. I can't say enough good things about this place. And, I strongly recommend it.

HSix

I came in to get a new graphics card installed in my computer and was fixed up within the same day! Great service and excellent customer service over the phone, I will be coming back like I have been for years. Hakar

Tyler McMurdo

My hard drive broke down on my PC but I couldn't get to the location as I don't drive (and was concerned about taking public transit due to COVID). The owner offered to DRIVE TO MY HOUSE, pick up the computer, and deliver it back to me when it was fixed. Thank you for the new SSD - my PC is working better than ever :) Also, thank you for being so kind and taking the time to pick up my computer and drop it off. Would highly recommend ForestCity Computers due to their professionalism and willingness to go above and beyond for customers!

Mark Spowart

Exceptional in all aspects. My MacBook Pro's hard-drive was all but dead. Al suggested an SSD drive and I requested an increase in RAM, and for a modest investment into a computer I use for work, it runs as well and probably almost as fast as a new machine. Thanks Al, my computer runs better than I could have imagined, and you had back faster than I could have ever expected. We'll be bringing a second MacBook Pro in next week for the same upgrade. Everyone, save yourself some money, don't buy new, go see Al, his work is great, prices are excellent and you will be supporting local business. Cheers.

Dane Fast

Was a very fast repair on a newer MacBook, told him that my computer was vital for school and he finished the job in about 2 hours. Great customer service, very friendly, and reasonable pricing. Thank you!

Steve Shajimon

The guys at Forest City Computers are quick and efficient. Not to mention the store is one of the best reviewed computer repair stores in London. I had a broken laptop screen and the guy found out the problem and gave me a solution within 5 minutes of looking at my laptop. I got a call back from them 3 hours latter saying my laptop was fixed . It was a hassle free fix. I would definitely go again .

Nathan Henry

The team at Forest City Computer Repair is top notch. Repaired my computer, explained the me the issue and were extremely fair and reasonable with their service. HIGHLY recommended.

Rocio Santos

I checked a couple places before and they wanted to charge me just for assessing what needed to be done. This was the only place that took the time to look and offer a solution on the spot and the price was very reasonable. He even went as far to recommend an upgrade that actually made a difference for my laptop. I will never go anywhere else for laptop/computer repairs. They are fast and don't try to rip you off like all other computer repair stores. I highly recommend this store.

Matthew Saunders

This is the best bang for your buck! These guys are very fast and very helpful! I had some communication issues in the beginning but once they finally got back to me I had a great working machine for an excellent price! I would 110% recommend them to anyone who's strapped for cash and needs a quick fix with no funny business.

Jessica Ivaree Furlan

I was freaking out when my laptop died and I had no idea where to go, but I'm glad the positive reviews I read online about this business were completely accurate. I will only go here for any more computer problems. The owner was calm, polite, and told me the issue I had in 10 minutes. I was upset I had to get a new laptop but I'm happy he made this part of the process as painless as possible. Thank you for the help!

Asha Thornton

I bought a laptop from Forest City Computers and I was so impressed with the service. They were able to provide a laptop that is perfect for me and fit into my budget. I didn't feel pushed into anything and they went above and beyond in service when I was having trouble navigating the new laptop (I am not tech savvy). Hands down the best computer service I have had and would highly recommend. I will only purchase from them in the future!

bejewelledgoddess

I’m typing this review from my newly refurbished 2010 laptop that hadn’t worked since 2015. In just over 24 hours, Hassan worked his magic and now it’s working perfectly! He went above and beyond to ensure I was thrilled with the end result. All my data was salvaged and reloaded to my newly installed Windows 10 hard drive. Hassan even took the time to show this “senior” how to navigate the new operating system. The charges were more than fair, especially when he discovered more roadblocks than he bargained for. I can’t express how impressed I was with the entire experience. I will be returning with my son’s laptop to see if he can work some more magic! Thanks bunches Hassan, see you again soon!

Michael Cook

A few weeks ago I bought a used tower, two new LG monitors, mouse and keyboard, some other stuff. These guys were really great. They did me a lot of favours, tossed in a lot of freebies and were really helpful when I needed some advice on setting up dual monitors. Not to mention the used system that I bought is in excellent condition and runs lightning fast. I would definitely recommend this place over the big box stores for most of your computer needs!

Zach Ersman

I had a laptop that required a pretty complicated teardown for additional memory and a SSD to be installed and Al was able to have it done within 2 hours, really great work. Would recommend their services to anybody. Thanks again guys!

Gary Labute

I had a few issues figuring out Windows 10 having been with Windows 7 Home Premium for several years. The sleep thing didn't work well never reconnecting to the Internet. I tried a few things from viewing youtube and made it worse. I had to go back to FCCR to get it adjusted. He took care of it for me. But never really explained what he did to do so. I looked at the power settings when i got home with the machine. I am thinking it will continue to work so I rate the man a Professional in what he does and I appreciated that about him. He could use some lessons in proper customer etiquette though lol

Andrew Karram

Al and Hassan are very knowledgeable and extremely helpful. I've had repairs done here for reasonable prices with a good time turnaround, and I've bought excellent used computers here that have been reliable and durable. Love this place.

novacraftcanoe

We had Forest City Computer Repairs install new desktop systems throughout our offices and we have been completely satisfied with the PCs and the service that we received from Al, the owner. He also assisted us with fine tuning our network which was greatly appreciated. Additionally, we have purchased several laptops from them and we have been completely satisfied. We highly recommend them.

Jim N

The service was really top notch, I was in a state of a panic yesterday when resizing the partition for MAC HD( made it smaller as she needed more space for windows) on my girlfriends' $3000 imac, everything went from bad to worse when the bootcamp partition became unbootable and I somehow deleted the MAC HD hard drive when messing around with gdisk. I brought the computer in hoping they could fix it on the same day before my girlfriend got home to do work on her computer. She came home before the imac was fixed unfortunately and was furious with me and almost broke up with me, but we came to an agreement that if they didn't get the computer fixed by 12am midnight, she would break up with me. The owner Al and his team knew about my predicament and was very supportive. He got his technician to work on the computer overtime, and was eventually done late that night. Al came in to open the store at 11pm just for us to pick up the computer. Not only do they fix computers, but also fix relationships! Overall, great customer service and we will definitely continue to use them for future repairs! Very very happy!

Laura Tuomi

Amazing and fast service! They replaced my MacBook keyboard in only a couple hours. The prices are great for the quality and timeliness of their work. Would 100% recommend ForestCity Computers.

Hon Sing Leong

Been here three times. Each time this repair company fixed my laptops (HP Omen and a 17" Macbook Pro) in the fastest time possible. Just an amazing experience and makes fixing computers as painless as possible. Best in the city by far. No job too big or too small. Highly recommended.

M&J gray

ForestCity Computer Repairs is the only place I will recommend to anyone I know that needs repairs. Just yesterday, Al graciously helped me out with an insurance claim, taking time to complete a letter, as my daughter's electronic device was not repairable. This is something that others would not do, and one more reason why ForestCity Computer Repairs stands out. When we need help once again, this is the only place to go! Thank you Al and your team! Janine Gray

Joe Mobarli

Absolutely thrilled with the superior service I received at Forest City Computers. My wife spilled red wine on my brand new laptop ( 3 months old ) everything was working except the keyboard had many letters and numbers that were not. As expected they did not have my keyboard in stock but were able to bring it in the next day, it was repaired promptly and at a fraction of the cost I was quoted by the place where it was purchased ( Big box store ), I hope I don't need their service again for a while but if I do, I will definitely be a returning customer. Thank you once again.

Emma Jung

I CAN NOT trust them. My Apple Macbook Pro 13.3" , just on year old, computer screen was broken . He said he will replace whole part of my screen and it will $ 800 ONLY cash . NO transfer. I had no choice at that time , so I got my repaired in ForestCity Computer Repairs. BUT they didn't change whole screen part, they JUST change ONLY broken glass part . I thought $ 800 for the whole screen part from original APPLE , BUT they JUST changed SIMPLE GLASS PART and GOT $800. OMG I asked to him discount twice with smile BUT NO> NO > NO. I wrote this review after 6 month after replacement . because at that time I don't want make noise. BUT now my screen have a problem when it Turn off. SO , IF YOU ARE PLAN REPAIR / THINK AGAIN

Adam Rooney

Had a really positive experience with Forest City Computer Repairs! My MacBook recently stopped reading the trackpad and keyboard, so I brought it to FCCR. Al (the owner) had my Mac up and running smoothly later that day! Very reasonably priced, and overall great experience. Thanks!

Temple Jerusalem

I would like to revise my initial rating of a 1 star. I did take my laptop in for repairs and both times, it was not fixed satisfactorily. However, after posting my review, the owner actually called me to say that he would rectify the situation. He said it wasn't how they did business and they were very reliable. He wanted to help me fix my laptop issue. Standing by his businesses admirable reputation, the owner said he would refund my money AND fix my laptop for FREE. Also, he came personally to my house to pick up my laptop & dropped it off when it was fixed. He went above and beyond to make sure that I was a satisfied customer. I appreciated that. All is well now with my laptop and special thanks to Forest City Computer Repairs for proving themselves to be an honorable business. Yes, I would definitely recommend them! Thank you.

Kira Bourque

Lovely customer service, Hassan quickly and completely repaired my Chromebook at an affordable cost :)

Renaissance Child

They were very accommodating when I brought my laptop for an SSD and RAM upgrade. Their prices were also some of the most reasonable of any shop in London, and their turnaround time for repairs was quite fast. Would definitely recommend them!

Tracy Nguyen

AL AND HIS TEAM WERE AWESOME. They fixed my laptop screen for a really reasonable price even when I was grumpy on the phone they were really considerate and caring. Thank you so much!! 11/10 would recommend and I would come back if I had any other issues!

Ruth Garrett

Al, is a consummate professional, who understands the term 'customer-centred'. He dealt with my computer repair needs in an expertly, timely and cost effective manner. I can't recommend his services more highly!!

Ryan Burns

I've brought my iMac and Macbook to be repaired and was thrilled with the timeline and pricing. Not only was it reasonable, but Al stuck to my quoted price even after unforeseen repairs. I would recommend to anyone in need of computer repair!

GWA GrowWithAlbertito

I have say the best place in town to get your computers lap tops and any electronics in London the own is so amazing he treats you like family like a friend and very welcoming and so friendly he knows his stuff such a amazing person anytime i need help with my computer laptop he never turns me down amazing service this is why i am so happy i went to his business i always feel welcome both my self and my husband. fixes it the same day and does amazing job and the price cant be beat thank you so much for all the help you have given us and i tell you i don't know much about computers but he walks me step by step and doesn't make me feel like i am stupid thank you and i have told my friends about this location and u will continue to go there and recommend people for Forest City Computers.

Malcolm Hines

Since Covid-19 hit, I've had to teach my private music students online, so I needed to use my iMac camera. I discovered the camera to be intermittently faulty. At Forest City Computers, we had some difficulties remedying this. Without getting into details, my final $250 bill plus tax which might have been $450 was refunded. Allan the owner, was not hesitant at all to reimburse me because it was reasonable to do this. Not only that, in my telling him in person I had lost sleep about confronting him about a refund, he actually tried to make me feel better and said, "I'm always happy to refund someone." and "Don't worry about it. Life is too short." To my way of thinking, when we need to work with business people, particularly in fields we have limited technical knowledge, it's paramount that we can trust them. I know you can trust this company. I read all of the Forest City Computers reviews, more than once actually and Allan's replies. So, I wondered about the small number of negative ones. I wondered about the accuracy of complaints, especially since I am not computer savvy. And I wondered if some people were actually refunded money on occasion. Well, now I know he does refund and without malice. I do have a suggestion for people who aren't happy with this company. Talk to the owner in person. I suspect some will write a negative review without expressing concerns to Allen in person. I know for a fact that if you have a reasonable complaint, talk to him. At 73 years of age, I've come to be able to recognize and really value honesty. It's everything. And nobody is perfect. I write to let readers know that when you need to work with Forest City Computers, you can trust the service because the owner is honest, reasonable and I know, without a doubt, a really good man. Cheers, Malcolm Hines BMus, AMus, BEd, MMus

Daniel Belanger

I had a broken screen on my laptop, they had it fixed within the hour and for a reasonable price. Overall great experience and friendly service. I will most definitely be back if I have any issues in the future. Thanks guys!

Andre Foreman

Incredible service, always fair in price and completed in good time. Would recommend.

Ryan Vincent

Today I had an awesome experience at Forest City Computer Repairs. Al and his father we professional, answered all my questions and had the computer inspected the same day I dropped it off and gave me a free quote. I complain about customer service and small business but these guys are fantastic.

Shannon

Very impressed with the service I received here. After having an initial issue with my repair a few months ago, my computer was still having problems. I brought it back to Forest City Computers and they fixed it for me free of charge in less than 24 hours. They have great customer service and I would recommend to all of my friends. My laptop is working as good as new now.

Ron Balagtas

FRIENDLY, HELPFUL and ETHICAL! I was in London for a two week business trip and during the 1st week of my visit my tablet/laptop was acting up both at my rental unit and the business location I was at; with my laptop being the main source of connectivity to my office I was desperate to make sure it is functioning properly. I searched for various local computer companies in London and liked the reviews I saw online for ForestCity Computers. Right from talking with them on the phone to visiting them at their retail location, I was impressed at their friendly disposition. I talked with Al on the phone and met him and his colleague Ruben personally at the store; both gentlemen were friendly. When it came to the service, they quickly resolved the problem and because it was a very minor issue, they didn't even charge me for the labour and service. While I was at their store, they were both very friendly, knowledgeable and definitely looking out for the best interest of the client. I would recommend these gentlemen and their repair store if you need assistance with your computer/laptop. Great Job Al and Ruben, it was a pleasure to have met both of you! Regards, Ron.

Charif Arwa

Fast repair thanks you

Allan Tranter

My older Asus laptop was starting to work very slowly. Hassan recommended a reasonably priced upgrade to the hard drive and RAM. Same day service and it is now running like a new computer. No high-pressure salesmanship, just friendly service and atmosphere that would bring me back again anytime. Highly recommended!

Scott Walker

The hard-drive fried up on my Macbook Pro unexpectedly. Al at ForestCity was able to repair my Macbook and get me back up and computing in less than 24 hours! He is trustworthy, professional and a real straight shooter. Thank You Al!

Arman Didandeh

My laptop's screen needed a replacement and other repair stores estimated a day or two. I called Alan and he gave me an estimated time of 45 minutes. Upon my arrival, he was very friendly and highly professional. The service took barely 5 minutes including testing. I highly recommend his service to anyone in the London area.

karanvir Singh

Good customer service and very friendly and professional staff

Ryan Patrick

Best computer service, period! Al is super knowledgeable, friendly and patient. He made sure to check all of our systems and problems thoroughly, and always recommended us the most economical solution. 5 star recommendation. Will definitely be calling anytime there is a computer issue

Tennyson Chiles

Very fast, helpful and able to work at a great price. My new go to.

hunter deschamps

Amazing service and staff! Every time I've been into the store, the issue has been resolved that day! Would recommend as the best computer repair shop in London!

Stiner b_16

I received excellent service today for a computer issue I had. Al was at my place with in hours and fixed my computer right on the spot. Best priced, very professional and friendly service. I know I will call upon Forest City Computer Repairs in the future if needing their services!

Roxanne Metcalfe

Great local business! Very quick to respond to inquiries.

Ryan Abram

We went in today to get a Macbook pro screen replaced, and Al had it done in ten minutes for us. It would have taken about three hours otherwise, and because I take the bus from the other end of the city, I would have had to linger around downtown for a few hours, but he kindly and conveniently stopped what he was working on to get it done for me immediately. Excellent service and excellent prices.

Brent Niemi

Brought my 2012 Macbook Pro in for a hard drive upgrade (SSD), purchased a similar computer that was already upgraded, and had my older IMac upgraded as well....absolutely the best workmanship/service you could ask for...honest, friendly, knowledgable, and professional....the best saying was "do you replace your car if the windshield is cracked?".....all three computers are working better and faster than they did when new.....do yourself a favour and visit this store....BRAVO!!!

Jennifer Roy

During my first visit to Forest City Computer Repairs, the service was exceptional. My laptop was tended to quickly and efficiently and it turned out to be a missing screw that was causing problems. The screw was replaced and my others were tightened and I was not charged. The establishment was clean and seemed to be well organized. Would definitely recommend!

Steve McKeown

Repaired and upgraded my laptop, new battery, new hard-drive. very fair price and great, speedy service. couldn't have asked for more!

Dani Wah

I had my Macbook's screen replaced here in the Fall after being quoted 4-5x as much as the minimum at Apple. Very impressed with the efficient and professional service!! The price was unbeatable and have had no issues following the repair. Would 100% recommend to anyone requiring repairs :) student friendly!

Forest city Sucks

Took my computer in to fix. Told me it was thermal paste without even bench testing it. $160. Told me it would be ready next day. Liar Picked it up after having it for 13 days without a phone call saying it was ready. Turn it on and it has the same issue. Took it back. Said he stressed tested it on YouTube and it worked fine. Not a good way to stress test it. Maybe if you listened to the customer you could of fixed it. Told me to come back later and they will have a gamer kid look at it. Because he couldn’t. Finally came back and they couldn’t fix it. Old guy was Terrible to deal with. Said most computers are water damaged or need thermal paste. Liar liar pants on fire. DO NOT GET COMPUTER REPAIRED HERE. SO UNPROFESSIONAL. COULDNT REPAIR.

Bonnie Doiron

This was the second time dealing with Forest City Computer repairs for our Alienware Aurora and I can't say enough about them. Courtesy, Friendly, Fairly Priced and fast service. They walk you through what the issue is and what your options are. Honestly the best in London I will always give them my business

Oyebimpe Adeogun

I had my computer fixed here last October and it's been functioning excellently this past 4 months and still counting. Great service!!!!

Adam Yousufzay

Absolutely Amazing guys, I had spilled water on my macbook air, I went to the Apple store at Masonvile, those guys wasted my one week and then told me that your Mac is garbage. I did some research and found this store, I went there because it had excellent google review. My experience with this store was really good. There were was an ongoing issue with my Macbook, I went there about 2 times, this guy picked up my Mac 4-5 times from my residence and dropped it back, since I am a first year student and going back and forth is really tedious and time consuming. He even let me borrow his own Mac for quite a time. These guys really care about you. I would highly recommend it to everyone.

Sharan Abraham

My laptop was quite slow when starting and was advised immediately it was a hard drive issue (ssd placement). They thoroughly explained to me, who doesn't know anything about laptops the issue and the product which was going to use. Very friendly, welcoming and who genuinely cares about your electronics. I would highly recommend them, if you want honesty!

Sue Kirby

I had my laptop updated at Forest City Computers. I was having Internet issues and Hassan got my problems resolved. The turnaround time was very fast. Hassan was very courteous, professional, and explained his work and the changes I would see so I could easily understand. I would highly recommend Forest City Computer Repairs for the courteous service and very reasonable rates. They are my go-to shop for computers now!

Robert Schnurr

Just brought my PC in late this morning and had it back by 2:30. Very pleasant staff, helpful, provided an estimate before repair, and I think more than reasonable price. Hope I don't have to go back any time soon but if I need them I won't wait as long as I did and struggle with it on my own.

BhD Daee

I took my Sony Vaio Laptop down there to repair the overheating cooling fan. He fixed it like in 20 minutes and charged me almost the half price that I had quoted from other locations. Strongly recommended!!

Kunal Soni

I searched throughout London for a computer repair shop that can repair my HP HDX 16 laptop, but I could not find one. I then contacted ForestCity computer repairs, and the gentleman attending the phone call was polite. I then went to shop, fixed the deal, and left my laptop at shop on Friday. As per the gentleman's commitment, my laptop was repaired and delivered back to me on Monday. I also received tax rebate for paying by cash. I would rate their services as professional and would recommend anyone seeking to repair his or her laptop in London. Moreover, these guys can repair any kind of laptop.

Jimmy Stewart

I had an accident with my laptop, and broke the screen. Panic!! Google led me to Forest City Computer Repairs in London. Owner Al had me fixed up with a new screen in an hour! I can’t say enough good things about their service – fast, friendly, reliable, honest - and good! Don’t hesitate to give them a call.

henry solomon

Forest City Computers is my go to anytime I hav3 any computer issue. They are the best in London for repairs and sales. Al very knowledgeable from pc to mac and offers amazing customer service. Thank you guys!

Deanna Greer

I would recommend this place or go back if I needed to. I dropped off my laptop as it didn't turn on and it was something simple as the power cord. No charge and he had one in stock if I needed it. Clean store, very good service

Annette Charlebois

Forest City is the place to go for your computer needs. My audio was not working on my laptop. I called them up to find that a diagnostic was free! What? $60 at Best Buy and weeks before having it back and Canada Computers was similar. Al was very professional and friendly. I dropped off my computer at 4 pm and got a call late the next morning. Talk about fast. The total price was reasonable, and quick service with a smile. I had some other questions about a desk top computer for my kids. He was friendly and supportive. I will definitely recommend him to everyone I know, and as a teacher that is alot of people.

Charles Skeete

ForestCity Computers are great at what they do. Two different I used their service, they accurately diagnosed my computer issues and resolved them in a timely, cost efficient manner.

Brian Link

The customer service was phenomenal and my computer was repaired the same day I brought it in to the store. I would highly recommend ForestCity Computer Repairs to anyone having problems with their computers.

Julia LaBella

Amazing service, very reasonably priced as well. Took my laptop in and it was repaired same day. Staff was very friendly and knowledgeable as well. Would highly recommend.

Dan Harris

I took my computer in. They got it up and running by next morning. Super guys. Very helpfull. I bought a new computer from the they had it ready in a day. This is the only place ill ever go from now on! Thanks again fellas!!

Hovsep Tavitian

Terrible experience with them. Took the laptop in to be cleaned, was told that system files were corrupt and needed to reinstall OS... they did that then cleaned the laptop (did a good job cleaning it). I was promised one day, it took them 4 days to do it. They claimed they tested the laptop and it stopped freezing - but it didn't. I shouldn't take away from the people who work there though, they were very nice, just can't speak for the workmanship my two-cents to the business is 1- get the timeline right - if you say one day then you must fix in one day, people aren't playing with you. 2- If a customer wants a specific thing done, then just do that - if the problem persists the customer will return to you

Tyler Siemer

After attempting to make some hardware changes to my PC, I was getting no video display and nothing I tried would fix it. I thought I was out of luck, but the experts at ForestCity Computer Repairs were able to get my PC up and running again. Not many other places in the area would have been able to fix the issue - I definitely came to the right place. It was all taken care of in the same day too! I'll definitely be returning when I have any computer issues in the future. Tyler

John Maas

I just came back from my first visit to Forest City Computer Repairs and couldn't be more pleased! I brought my son's laptop in with both hinges badly damaged thinking it was going to be very expensive to fix. But they fixed it for me with in a hour or so and it was very at a very reasonable cost. I thought it would cost a lot more and be in the shop for a week or more. Great guys to deal with, very professional and pleasant to talk to. I will definitely be bringing any future repairs to them.

Dylan Caldwell

Unbelievably fast. I dropped my laptop off before close on a Saturday to get a new battery installed and it was ready by Tuesday, and the shop is closed on Sundays. I'm not even sure how that was enough time to ship the part. Price was fair. Would recommend their services and I'll be using them again myself.

Spencer McDowell

Fantastic, local business. Father and son store, that offers fair prices and extremely reliable service. I've bought several computers there, do all my service repairs there and buy all my computer/tech needs there. I suggest anyone looking to support local, or just wants a more personalized approach to their technology needs checks these guys out.

Amber

Al was awesome. My laptop couldn't be fixed - it needed new motherboard but he was exceptionally helpful, offered super fast service and didn't charge me for an estimate. I would definitely recommend them to anyone and will return if I need any future computer repairs.

Dennis Johns

Our hard drive crashed right in the middle of the COVID lockdown. Al and his and his dad were lifesavers. They repaired the computer in a very timely fashion, saved all our data, and did so with professionalism, Highly recommended.

Sue Chalmers

This is the second refurbished computer I have bought from Hassan. He spent time to show all those in stock and the ones most suited for our particular requirements. He was most accommodating when we returned to get instructions on an issue we were having. I will always go there for sales and service.

Natalie

Good service. Answered all of my questions regarding the service and explained the steps they would be carrying out thoroughly. Received my laptop back the next day and had a call earlier in the day to update me on how things were going. Would come back again!

Gord Kucharski

Once again superior same day service at Forest City Computers. My laptop was configured and up and running in less than 2 hours. Being a return customer, Forest City Computers have always delivered beyond expectations.

Cat Lady

Al was very helpful to us during this difficult pandemic crisis. We couldn't leave the house and needed to print an important document. We had trouble printing the document and Al was very kind and honest by fixing our problem remotely. His heart is in helping people which is quite obvious. Thank you again and congratulations to your family for your upcoming new arrival !

Rania Saleh

Excellent and very honest and swift service. I can compare it to other companies I went to in the past where I was overcharged, had to pay $200 only for diagnosis and I had to leave my Macbook for 2-3 weeks to get it fixed. Forest City were very professional, respectful and honest about the price. I had my Macbook Air fixed in the same day with a super reasonable price. I consider myself lucky to have found this awesome place and me and my family will definitely use it in the future for repairs. Thank you Al for the great service!

Perkash

Great staff and fast service! Any tech help and you should here!

sandra ana

Very happy with my service and will absolutely return! It was friendly, reliable and offered me the exact support I needed for an urgent repair, same day! Totally recommend.

Pascal D.

Al and his dad are awesome. I went in to get my data recovered and they fixed my computer, as well as recovered my data for the price of data recovery. I only expected them to recover my data but they went above and beyond. Because of this, I decided to buy a laptop off of them and again, they delivered in spectacular fashion. It's everything and I need. Its fast, robust, and set up for me already. They really went above and beyond in both interactions and I would highly recommend them to anyone. I have a good idea of what other people charge. I would say they are not the least expensive, nor the most, but you definitely get the best value with Al and his dad. At the very least, you get more than your money's worth. Thanks Forest City Computer Repair for making my life that much easier.

jarvis727

So impressed with the speedy service and professionalism at ForestCity Computer Repairs. My son cracked the screen on the laptop that he uses for remote learning. I brought it in and explained my desire to have it fixed asap to limit the amount of school my son would miss. They listened and understood the issue and said "go grab yourself a coffee and then come back and we'll get it done for you right away", and they were 100% true to their word. Cost was reasonable given the immediate service provided, laptop screen works perfectly once again and my son only missed his afternoon classes. THANK YOU SO MUCH!!! I will certainly be back here for future computer repairs and highly recommend to anyone in the same boat.

J B

My old PC would not stay running. First place I tried would not touch it. Called Forest City Computers and there was no hesitation in offering help to find out what was wrong. They did a complete diagnostics, found the issue, provided a resolution and did the repairs. Exceptional service, professionalism, knowledge, communication and great turn around. I'm very thankful that they could retrieve all of my information as well. Thank you. Highly recommend Forest City Computer Repair.

we together

They lost a few screws while packing the laptop back. One of the rubber foot was missing. When you pick up your laptop make sure all the screws are there.

Sarah May

Very happy with my economical laptop. Hassan took the time to understand my needs and budget and found a laptop that is right for me. 30 days in and everything has been performing well.

Alisa Moran

What a horribly run establishment, by an even worse person in Al. Sent my computer to get a fan replaced, and got it back with one of the keys on my keyboard broken. He then actually had the nerve to say, "It must have magically just broke in some random way" and then tried to charge me to fix it. When I walked in there were computers everywhere either on the couch, on the floor, or stacked on top of one another with absolutely no care or regard for your property. He bribes everyone with huge discounts to get such good reviews. His services are way overpriced as I had found out his $140 service would have cost me ~$80 everywhere else. When I went to go pick up my computer, there was someone else in there already giving him trouble for where Al, once again screwed up (no surprises here). And to top it off, he is never in there when you show up, so you have to wait for him in this tiny little office, that smells like a bathroom. My suggestions are to go to Mega Computer Systems or any other place close by to actually get some real service for a better price, and don't have to worry about Al breaking you stuff trying to hustle you for every last penny you have.

David Rodriguez

Very friendly and effective, my problem was diagnosed within 20 minutes free of charge and they even got a hold of a replacement piece faster than expected! Definitely the place to go to in London.

D Summers

Al is amazing! I can't recommend him enough. He is always there to help me in any way he can. His prices are more than reasonable. I will only trust Al with my computer needs.

Lise Maclean

Forest City Computer saved the day after my laptop unexpectedly failed. This laptop is the life blood of my HR consulting practice. They very quickly diagnosed the problem - a defective hard drive - and replaced it. They miraculously recovered all my data and helped me reconfigure a pesky app. An excellent, excellent client experience!

Donald Adams

I brought my laptop to FCCR to get tuned up. The staff were very polite and professional and told me they could get it all done that day. I dropped it off and came back two hours later and my laptop is working as good as new!

Laura Mitchell

I had broke my laptop screen and went to these guys for help. Very friendly, quick to get the job done and professional. I dropped it off and it was done within the hour! Other places that I had inquired to fix my laptop screen said it would take 2-3 weeks. Forest City is definitely the go to place in London for any computer issues and fixes. I am a very happy customer and will be recommending/returning for any other future problems that may occur! Thanks, Phil & Laura

Zainab Mohamed

Great service. They are very fast and stay in touch with you, so you’re always up-to-date with what exactly will be done to fix your computer. They offer you multiple solutions and take their affordability for you into account. Hassan is great!

Aaron Brooks

Great service and fast turn around while I waited! Had a laptop screen replaced in 30min!!

krista vandenakker

My macbook had water damage so I brought it here! They were very friendly and understanding about the situation. They were also very quick with the fix. I would definitely recommend this place to anyone who needs a repair!!! Thank-you again for the amazing service !!:)

Jacob Maciel

Go no further. Local, friendly environment, knowledge, and, most of all, honest. Love these guys! Had a gaming rig last year and they kept it in tip top shape, and this year saved big on a laptop for school.

Mary Fortner

Got my laptop fixed while I was in London For Business, I accidentally spilled my coffee while touching up a demo to be presented the next day, I was devastated, did a quick search and came in to see the guys at Forest City Computers. Thank God, they had me back up and going in a few hours. Stellar service.

Debbie Todgham

Great Service, always a pleasure to deal with these guys. Fast dependable repairs at an affordable price. I am positive that I did not write this review....and I am positive that on April 13th when the above review was written my computer was at Forest City Computers being fixed. Stating only facts and not opinions. Enough said!

Justin Simas

Despite being busy the guys in this place went out of their way to answer questions and help me fix up a little refurb I’m working on for the wife. They have my future business.

Chris Shirvis

Quick and friendly service!

Amy B

EDIT: The reason I gave two stars is because of the poor communication on the part of the shop (not notifying me when the part didn't show up and not telling me about the cash discount). In case my point wasn't clear; the work was fine, the lack of communication was disappointing. I took my laptop in after spilling liquid on it. After cleaning it and diagnosing the problem, they told me the motherboard would need to be replaced and ordered in from out of the country (I have a mid-range gaming laptop so I guess the parts it needs are a bit harder to come by). I was told that the motherboard would arrive soon but wasn't given a time frame. A week later I called asking for an update. They said the motherboard would definitely come in either later that day (Thursday) or the next day and that they would call me when it was done. By Saturday afternoon they still hadn't called me, so I called back and was told the motherboard was stuck at the border and they didn't know when it would be in. I understand shipping across countries can be a headache but I was still very disappointed they didn't notify me of the delay after assuring me it would be done by the weekend. The motherboard finally showed up a couple weeks later. I was quoted a price of $980, but when I went to pay for it on my debit card I was told it would be $1,107, which I did not have. It wasn't until I was already at the store that they told me $980 was the cost if I paid in cash and that if I paid with debit I would have to pay taxes on top of that (they made it sound like $980 was the total cost after tax and didn't mention the cash discount until I was ready to pay). This was very irritating but I was able to get the cash and finally got my laptop back. I will say that it does work as well as it did before, but with a few issues: occasionally when I close and then re-open the lid my web browser gets closed or the computer will restart entirely, and the spacebar sticks quite a bit now. It isn't unusable but it's annoying enough that I'll need to get it fixed. Overall I'm mostly satisfied with the repair, but the general lack of communication on their part was so disappointing that I will definitely not be returning.

Walter Penchuk

Forest city computers over the past few years has serviced all the laptops and pc's in my household. Al and his service technicians offer top rate quality workmanship, along with a friendly approach to their clientele.

JOANNE LUFFMAN

I had my computer serviced at Forest City Computer Repairs recently. Customer service was great and the work was explained in detail and completed within a day. It is refreshing to receive friendly and expert service in an age of declining customer service. I strongly recommend Forest City Computer Repairs.

Omar Alhaj

Safe to say i'll never go elsewhere for any computer problems. The owners of this place didn't just treat me like family, they were very informative on what they were doing, quick and efficient and very well priced. Thanks again Forest City Computer Repairs!

Laura

When my laptop got a virus in the middle of the COVID lock-down I panicked! Thankfully Al and his dad got me in fast (and safe), diagnosed and fixed my computer AND got it back to me FAST. Their service was amazing and they were EXTREMELY considerate of health and safety but at the same time worked quickly to help me out. I'll be a forever customer.

Cathy Swan

Went in thinking I had to replace battery and upgrade processing and it turns out I just needed a hard drive. These guys really know their stuff. The service is excellent! My computer runs like it is brand new again. I will highly recommend them to everyone I know and they now have a client for life in me.

HUREX orderdesk

We highly recommend Forest City Computers. Our main business computer was bogged down and we needed it to be repaired ASAP. The computer was dropped off Saturday @ 10am and the job was completed by Saturday @ 4pm. Our computer has never been this fast! Thank you for you help.

Becky Steele

I give Forest City Computers a Negative star. I brought my Apple in for a none responsive monitor on Friday Sept 18. By Tuesday Sept 22 they still hadn’t call me with the estimate for repairs so i had to call them for the third time. They told me it was unrepairable so I promptly picked it up and gave it to a friend who has no training for fixing computers and he was able to fix it. I do not recommend this company and think it does very shady business. To respond to your comment about broken and missing parts the only parts missing were a few screws to hold the bottom on and a broken cord inside which was what we brought it to you for in the first place. The screen was blacking out. We asked you for a price to diagnose the computer and fix the wire, instead we got told it was unrepairable. Why did you make us wait 4 business days if it was unrepairable it would have been a courtesy to call us sooner rather than later .We Checked our call logs and there are no calls or messages from you other then the one call saying you missed a call from my number and when i said why I was calling, you said you would call me back in an hour and I never heard back from you or any of your techs.

Nina Lowes

Took our older Sony laptop in for repair. The guys were knowledgeable and friendly. Repairs were completed within 48 hours and our computer is 5 to 10 times faster. The cost was very reasonable. We give them a 5 out of 5.

Ravi Datar

One of the best repair services in London. My computer had repeated problems with the charging port, which ForestCity Computer Repairs helped me with. Even after everything was done, the owner contacted me again suggesting improvements for something unrelated to my original problem. Great guy and a great service!

Norma Lehrbass

Al, Thank you so much for upgrading my desktop and providing me with lap top options for travelling. It was GREATLY appreciated that you took the time to explain things and made it happen the same day so I did not have to drive back to London. Entrepreneurs like you are hard to find & I will let people know where you are! Wishing you the very best. Norma

Zoya Bashir

Best customer experience that I have ever received!! I spilled hot coffee on my MacBook, and I needn't say what the result was. The staff at Forest City computers was diligent in addressing my computer's issues as Al took the time to explain to me everything he did to assess the problem, what he did to fix it, and even had it repaired within the same day. Knowing that I am a student, he even offered to deliver my laptop to me. I will continue to come back for any tech issues that might arise

Ann

The keyboard and trackpad stopped working on my Macbook Air. I contacted some local computer repair shops, and they wanted $80-$130 just to diagnose the problem. I called Al at Forest City Computer Repairs and was pleasantly surprised that they don't charge for diagnostics. After dropping my computer off, Al got back to me quickly and told me what had caused the problem. He quoted a very reasonable price to fix it, and the repair was completed promptly. It is refreshing to see a business that places customer service first and does so in such an honest, professional manner. I'll definitely return to Forest City Computer Repairs when I need service. I highly recommend this great business.

Kirsten J

I went for a charging issue. The young man at the counter had to ask for the price which was $25 and if I needed a charger it would be $50. I repeated back stating dont delete anything and dont do anything above that price. It was supposed to take 2 days. I called and was told I would have a call back which i did not. I showed up on day 3 and the laptop hadn't been touched and the price for the same part(charging port) changed to 125!!??!@ The computer hadn't been looked at in the 3 days Do not recommend this place unless you need a screen repair which was done by an older gentleman in the store. Fast and fair price last year. Kirsten Johnson

Jon Swain

My computer crashed with everything but the hard drives needed replacing, I bought it in on the weekend and they fixed everything in less then a week with a few upgrades and it's now running faster and smoother. Highly recommend coming here to get anything fixed.

Alin Baho

I'm a marketing manager here in London and when my Macbook Pro wouldn't start I started looking for local computer repair shops, based on reviews I took my laptop to Forest City Computer Repair - Long story you really get what you paid for - Highly recommend this shop! My laptop was fixed and is working better than ever thanks to my new SSD harddrive.

Laurie Nicholson

Knowledgeable, friendly and courteous staff. Efficient and quick service. I received same-day repair to my laptop and it is working great. I would definitely recommend this business.

Bethany Dean

Great place, recovered all my data within an hour. Very good pricing. Computer was shipped off immediately to see if motherboard could be fixed. It wasn't fixable, but they had no hidden fees (only paid $49.99 for the diagnostic and data recovery). I found out the computer was still under warranty, so I was able to eventually get it fixed through Best Buy. However, Best Buy would not put the hard drive back in without the original screws. I went back to Forest City and they put it in immediately, free of charge. Highly recommend it :)

David Jacobik

I needed a custom computer to be built as a music and audio workstation. The computer that was built would not run for any significant length of time without shutting off and they insisted I keep bringing it back and getting new things done with it. This went on until the WARRANTY HAD EXPIRED and I needed to pay them for the service. Brought it to someone else and a bunch of things inside just straight up weren't plugged in. They will take advantage of you if they think they can!

Cathy Gonzalez

My laptop was beyond repair, Hassan helped me understand what computer would fit my usage and gave me a SPECTACULAR deal! He also programmed the applications that I used the most for my company free of charge and was able to complete a full data recovery from my previous computer onto my new one. There is no comparison when it comes to service and customer satisfaction, Forest City Computer Repair goes above and beyond. 5+stars!!!!! I will always trust Hassan with all my computer questions!!

redstonemaster pittao

Our computer was fried from the storm last week and we needed it fixed ASAP. They came through with flying colours and our computer is better now then when we took It to them. They rate a 10 and we will be back.

Vince Thomas

My experience was excellent. The owner, Al, was able to repair my keyboard the same day which was a saving grace as I'm a student. Very professional, accommodating and friendly. Will go back for all my computer repairs. Thank you very much

Carrie Walzriguez

I walked in at noon desparate to have my slow as molasses laptop fixed up. The man at the front desk ( with 20 plus years experience) knew exactly what was wrong with my computer the second he saw it. Quoted a fair price and got to work. The computer was ready within a few hours and runs like it is brand new. Thanks!

Paula Rose

Much appreciation to Al and Forest City Computer Repairs for quick, reliable, friendly, and professional service. Al was especially helpful by answering all of the questions I had about my device. I have peace of mind knowing that they use and install original Apple parts for service and repair made to my MacBook. Definitely my go-to service and repair spot for our family's Apple products!

Nastaran Razavi

I was very satisfied with their service. Hassan was very honest and professional, and recommended the best solution. I am so happy that I have found a great computer repair shop in London. Thank you!

khawar hanif

Polite and have very good service and priced reasonable. Very knowledgeable about computers. I will happy to recommend them to anyone who needs computer work.

Lulu

Great, Knowledgeable, Fair price! Forest City Computer Repair is the BEST place to go if your computer has any problems. I just got my computer back and it's now working perfectly!! Excellent and very professional service. I highly recommend this place. Thank you so much Hassan!

samira vakili

They are awesome! The price is very reasonable and the service is very professional. I gave them my dead external hard drive and they recovered all my data in just two days.

Li Chen

Very friendly place. I was looking for a screw for the kickoff stand of my surface rt. They gave me a few small screws to try for free, which is a much better solution than what the customer service of Microsoft has offered- pay for a new unit.

Kyle Verbakel

This is the only place I will trust with my devices. These guys are fast, reliable and reasonably priced. Thanks!

Gary CALVER

Al stands behind his work and genuinely cares about his business I can be a bit hasty at times but he always tries to please

Hannah Loewith

Super courteous staff, extremely fast and professional service. My issue with my laptop was cleared up within an hour and the fix was inexpensive, diagnostic was free. Would definitely recommend!

Ala Abdel Rahman

I loved how honest they are. I was so welcomed and they were very helpful for repairing my keyboard. Even though, it required to be replaced. they managed to fix it partially just with cleaning it. I was shocked to see that many of my keys were working even i couldn't afford paying for replacing the keyboard. I loved the environment.

C Gold

Friendly staff, great service! They called me back to pick up fixed laptops the same day. They also gave recommendations(which I asked for) with no pressure. I will recommend to friends and return when needed.

Allyssa Cardy

Excellent service. I live out of town, and they diagnosed my MacBook right then and there to save me a trip. Fixed in 10 minutes. Very satisfied!

Alan Ching

My desktop computer and my laptop computer both cannot be started up. I done an initial diagnostic but could not find the problem. I brough both computer to ForestCity Computer Repairs just before noon. The desktop has the harddrive failed and was replaced with a solid-state drive. The laptop has a problem with the display circuit. Both computers were repaired without lost any data before 5pm. The service quality was excellent and the price was very reasonable. Thanks guys!

Derek Crawford

Amazing experience dealing with these guys. I had a failing hard drive on my Macbook pro and they recovered all the information and installed a new solid state hard drive for way less than everyone else's quotes. I would HIGHLY recommend this company to anyone and everyone. Professional, personal, quick and very reasonably priced.

JP

I just brought my daughter's 2015 Macbook pro in for Al to have the Retina Monitor replaced. The monitor had a large crack that was unrepairable. Apple Care won't cover this type of repair or even water damage. Al had a spare monitor in stock and was able to replace it. I sourced the monitor in the USA and Al gave me a better price. Great Customer Service and very Knowledgable. I also meet his father. He also was very friendly and a very nice guy. I will be using ForestCity Computer Repairs in the future!!!! Thanks JP Marentette

Wade Reynolds

Very informative, polite and acting in my best interest. Most other shops would just say "buy a new computer" or "you have to replace the whole motherboard" for an issue that is really not that major. They are intent to save you money. Great work guys ????

D Duijsters

They replaced the screen on my apple laptop. Great service, it's all you want from a repair place: no thrills, transparent, quick and fairly priced. Went to the Mac Outpost, where they had me wait for a long time, paid $110 dollars for a mandatory analysis to end up getting a very high price and long leadtime. Drove to ForestCity, gave me a better price over the phone and a shorter lead time. I like that repairs is all they do, so they're good at it. My go-to for repairs from now on, great job, ForestCity.

Sarah bakker

My computer completely crashed and Hassan was amazing! He was so helpful, even did an assessment on my computer (no charge) before I agreed to have it serviced there! He was so accommodating with my schedule as well. I absolutely recommend ForestCity for any computer repairs because their customer service is exemplary (go above and beyond to help in any ways they can) and they do a great job! My computer has never been running better and their prices are so reasonable.

Sharon Scheiding

They were very friendly, straight forward & honest. They gave us a quote prior & called with progress updates. Hausan was very helpful with everything that was done & even assisted with a question after I picked the computer up. Great to deal with!

T Martin

Had no issue with this company. Very friendly, did exactly what they said they would do, I was okay with the price. Work was done in a very timely manner. Took time to explain the work needed to be done with options , Gave them 4 star only because I've just got my computer back. it's working well, but my experience with them should be a 5 star. I would recommend them to anyone and if I have any issues computer related would definitely use their services again. Thank You Guys.

Sally Vardaoulis

Right in the middle of a work project my computer sounded like it was preparing to take off and my monitor went blank. While waiting online for Geek Squad I took to good old Youtube for guidance but to no avail. Thanks to great online reviews I decided take my computer to Forest City Computer. Hassain greeted me and eased my worries about loosing my data . Long story short my computer issue was resolved same day. I got a new static hard drive with additional memory and my computer is working faster than it ever did before. From now on they will be my go- guys for all my computer need.

Ryan Sommers

I came to this computer store because my laptop screen broke, and within 15 minutes, I had what looked like a brand new system! The owner of the store is great with computers and knows what he is doing, I will now go to him whenever I have a computer problem.

Tuula Huotari

I am self employed and my laptop is how I make my living. Unfortunately one night my cat got spooked and ran across my desk, ...long story short my laptop ended up on the floor with a cracked screen. I took it to Canada Computers but was told it would be a two week wait for the screen to arrive. Since i cannot afford to not work, I did a quick search online and found Forest City Computer Repairs. I decided to email them in hopes that they would respond in the morning. To my surprise within about 20 minutes I received a response! We arranged for me to take the laptop in the next day, with the understanding that I might need to leave it for a day in order to get the right screen. This sounded much much better than 2 weeks without my laptop! I arrived the next day, and not only did they have the right screen in stock, they repaired the laptop in minutes while I waited! Excellent, friendly service with very reasonable prices! I wouldn't hesitate to recommend this company to anyone!! Thank you again for saving the day!!

Chidhvilas Karlapalem

It was a great service and they fixed and delivered it the sane day which saved a lot of time and effort of mine and also there is a discount for students. If you are having trouble with your laptop, I highly recommend you to visit the shop especially if you are a student.

Kyla Catunto

I built my PC with Hassan and what an outstanding hardworking man. The staff are just so polite and informative and they really work with you and your Ideas. For as long as I have a computer I will be using Forest city! And if you use them to you will surely not regret it!!!

leejoekay

I had to get my laptop hard drive replaced, Hassan helped me and was very polite and professional. It now feels almost brand new, he advised and helped mentor me on the safety and precautions I should take to maintain the health of my computer. Definitely recommend! Honest work!

maestro h

I've had a few issues with my computers and they are always awesome. They are quick, friendly, and most of all honest - I know I can trust what they tell me about my computers since my knowledge is very limited. Thanks!

James Paul

Al addressed my water-logged computer quickly. When it couldn't be saved, he went out of his way to transfer all of my files onto my new computer so that I didn't miss too much work time. Thank you so much, Al!

Colleen Yip

I 10/10 recommend this business! Also why get a new computer when you can buy a refurbished used or fix your old one?? They make sure the used computers are all completely updated and working to very high standards. I have used this business’s service to fix my computer, my mom’s computer and to purchase some used computers. They have been professional, informative, very helpful, kind and not at all pushy. They gave me the information I needed to make an informed decision.

Mo Haidar

Went into ForestCity Computers to replace the battery on my MacBook Pro Retina, I was in a rush because I needed it for work, the tech there was nice enough to do it while I waited. The price was fair and the service was excellent. Thank you once again.

John Siambanopoulos

I've had good service at many places in London, but Forest City Computer Repairs has surpassed my expectations beyond anything. My large iMac's hard drive failed and although I could get a great price on a good SSD, replacing it requires taking off that huge screen and not breaking it or doing any other damage. Forest City did the drive replacement promptly. However, later that night, at home, the screen FELL OFF. Fortunately, it didn't crack. Forest City not only fixed the problem, they ordered a better taping solution which was delayed due to the snow this week. (not their fault but it was out of their control) The owner fixed the problem and then delivered my computer to me. He had to leave his shop on a Friday afternoon. That isn't a normal thing to do at all, but it does show how far this owner will go to make things right. STELLAR SERVICE. I will bring ALL of my future computer issues to this place. I teach Business at the university and I'll be using this experience to teach my students about customer service: excellent and honest communication throughout the process, prompt analysis of the problem with solutions, and then the owner minimized my hassle when things went wrong. AMAZING!!!!! I wish all businesses took responsibility appropriately like this. Well done!!!

Natasha Greenlee

Hassan was very helpful to my mom and friend who are of an older age and had been scammed! Hassan is very honest, polite, and listens extremely well to the issues at hand. He offered several solutions to the problem, at a reasonable price, and within a few short days we were back up and running with the reassurance that if we have any further issues then we will be supported by them. Thanks so much for your help and patience, we will be back!!

X Xpilgrim

Excellent and quick service, very friendly and knowledgeable staff. Last Saturday my PC was fixed in a few hours. Thank you for the great job.

Lexx Luker

The staff were able to quickly diagnose and repair a very subtle video drive issue for an older HP DV7 laptop.

J K

I had a hard-drive problem with my macbook pro retinaI brought it to apple store, and the price they offered was $700 and that was ridiculously expensive, so i posted on kijiji to look for any cheaper way to fix this . One of the worker at forest city repair contacted me through email, he told me to bring it in. before i visited the store, I searched up the new SSD drive to replace for my macbook, and the price was about $380 tax included. He was gladly help me out with everything for just $400 and even dropped it at my door. I am pretty sure this is the best place in london Once again, thx for the help Forest City Repairs ! :)

Chris Poole

Responsive and good value. Excellent service at a great price. Saved me buying a new computer. I will go back for anything computer-related before a big box store. Thank you.

Peter Carboni

Fantastic service!

Adam Piasecki

Hey my name is Adam and I wish I put this up sooner!! Al is amazing !! I brought my Mac book pro in and it was a very rough unit with a lot of parts needing replacement. I try to hold on the things as long as I can. And the ower here we’ll make that possible for you like he did for me! I came back twice and got charged once ! Great place come here like I will with all my computer needs! Cheers Al thank you so much! Super solid character aswell!!

John Orchard

Our family has taken two computers to Al at Forest City Computer Repairs. The first repair was a ten year old lethargic elderly Apple Mac computer that Forest City turned into a literal new rocket ship of a computer. (new solid state drive, maintenance to fan etc., latest IOS) Second computer, a Lenovo laptop that runs some specialized programs for amateur radio. The hard drive intermittently was failing. It was a tricky repair that required some remedial help once I got it home. Al at Forest City was very attentive to my needs literally treating me like family. I would highly recommend this company. They are honest and technically very competent. In no way do I feel they would recommend anything that is not 100% required. Further, as my example demonstrates, they can add longevity to older computers which is good for you and the environment.

Tam T

I just got my laptop back from Forest City Computer Repairs with a nice new hard drive and a new battery. Al, the owner, was fantastic to deal with. He was honest, patient, explained my options for servicing my laptop, and quickly made things right when an unforeseen issue came up. I highly recommend doing business here!

dawgpound23

(Dean Pavia) There is no where else you should need to take your computer or laptop for servicing. You are treated with respect the second you walk in the door. Al & Hussan have brought the "customer" back into customer service. quality of workmanship along with the very reasonable prices and timely manner the work is done makes this a real easy decision where to have your electronics serviced or repaired. Thanks guys, great experience.

Stephen Hall

I have a early 2015 13" Retina MacBook Pro where the battery had been expanding. The lid would no longer close and it no longer would sit flat on the desk because of the bulging battery. The laptop was still very good but was worried about the safety issue of an expanding lithium battery. Contacted Apple and their recommendation was replace the bottom half of the computer at a cost of $500+HST. Looked online and could buy a replacement battery and install myself but in this model year of Macbook Pro the old battery is glued to the case and to remove it is not easy and risk of puncturing the battery is high and a punctured lithium battery is very dangerous. Also when I contacted Apple they said it would take up to 3 weeks to do the repair. I use this laptop every day and cannot be without it for 3 weeks. Contacted Forest Computer and in a span of 3 hours they removed the old battery, installed a new battery and returned the laptop. Now the laptop screen closes and it again sits flat on a desk and functions perfectly (I am writing this review on the laptop). The cost was much less than half of what it would cost from Apple. So very reasonable price, excellent service and safety issue resolved. I would recommend ForestCity Computer repairs to anyone. Al provided excellent service and is very experienced with Mac computers. Thank you ForestCity!

Sergio Chaves

I went there back in October, I accidentally spilled some water on my laptop and it didn't turn on anymore. I took my laptop to this place because of the good reviews. One hour later, I got a phone call from there saying about diagnostic of my computer issue and asked me then $225 for repairing it. I asked what the issue was and they claimed that it needed a new motherboard. I agreed to the price because a brand new piece on ebay could cost $150-$200 so I thought that it was a deal. My computer was working flawlessly two days later when I picked it up. The reciept only said: water damage repair. Why two stars? The bad part is the following: Fast forward three months after the repairing, my computer started to overheat really bad and it didn't last more than 30min turned on. Fortunately, that time I went to Waterloo to visit a close friend who checked my machine. He found ton of dust on the fan, everything inside was dirty, practically nothing of thermal paste and a scratched motherboard. He gave a good clean up and put some thermal paste on it. I paid $50 for it and the computer worked amazing, and I still have no issues. What did I pay $225 on FCC for? I'm still wondering, they didn't even clean the computer after disassembling it and they supposedly changed the motherboard. If you want a fast, short term fix, this is your place. Otherwise, find a new place, pay a bit more and make sure you get exactly what you pay for.

bill roberts

Great stuff happy life

J Babbz

This place is great! I have been meaning to write this for a while now.. Better late than never I guess. I brought my computer in at the end of July because I was getting a blue screen and an error code that I couldn't get past. Al took my computer and called me the same day to tell me the the problem cost, and let me know that it could be fixed that day. I was thrilled with that! Al called back later to ask me if my computer typically ran slow and suggested a new hard drive at an additional cost. I was very apprehensive as this was a cheap computer that was already a few years old but he explained to me how it would help the speed etc. I went ahead with it. They called me the next day to say it was ready. It has been about 6 weeks now and I can say that my computer honestly runs better than it ever did.. even brand new out of the box! So happy with the service from Forest city! Highly recommend!

Kareem Chahbar

I went into the store hoping for a fix unsure of what do to even with my laptop, Ali helped me out and gave me a better solution than I was even looking for, at an actual unbeatable cost. The staff are friendly, knowledgeable and helpful, and you feel welcomed from the moment you walk in, The prices and customer service are unrivalled and I can't recommend it enough. 10/10

Lauren Gilbey

Computer was fixed quickly and I've had no problems with it since. Excellent customer service. The owner was available to contact at any time and was willing to stay open later to allow me to pick up my computer the day it was fixed. Would definitely recommend!

Ishrat Mangat

I spilled coffee on my laptop and heard it sizzle. I thought it was done for and Apple support wouldn't touch my laptop. But ForestCity was able to repair it for me and for a good price! I got my laptop back the next day so it was a great quality, speedy service. I would recommend this place anyone I know who is having laptop problems.

Jeff Scott

These guys know what they are doing and are responsibility priced. It's a busy spot but they usually manage to get at it the next day. Fresh bread right next door!

Sonyda Khoun

Al and his team were very patient with all my questions and repair needs. They recovered my data at a beyond reasonable price and fixed my random shut down at no extra cost!! Highly recommended!

DrBaller J

My macbook broke down and I went to Apple to get it fixed. Apple said the problem was the logic board and the repairs would cost roughly $750-800. Being a student I couldn't afford to pay that much for the repairs. As such I started calling computer repair stores in the London area. After calling 4 different stores, all with different repair cost and estimated repair time around 3-4 weeks, I finally got referred to Forest City repairs. I was informed by them that Apple doesn’t fix the parts but rather replaces them with new ones even if it’s a minor issue. They were able to fix my macbook for $200 and the repairs took only 2hrs. I'm very grateful for the work they did and i haven’t had a single issue since then. I would recommend anyone to forest city computers if you need repairs to be done. Their honest people and do great work. Thank you so much Forest city computers.

Mark Poole

Had my PC updated today - same day service and, most importantly, polite and very friendly service and advice from Hassan! Will definitely recommend. Jeanne Poole

jenny Araya

Forestcity repairs was recommended to us by a family friend and the service was excellent! Got my old computer working again and they helped with upgrading my software. Still works great months later. Thanks again!

A M

Al was amazing to deal with! He replaced my screen and battery on my macbook and could not be happier! Fast turn around and fair prices. A+

Onyebuchi C. Omodon

I absolutely recommend this place 100% for any PC issues. The owner is amazing!!!!! super honest, super friendly, super smart(computers). He is a pro at what he does and he knows the deal. I'm not even hyping. My laptop had major issues for a year and was all done up in 40 mins. The charge is super reasonable and affordable too. I'm super impressed!!! I definitely wont go anywhere else,ever!!!

Danielle Derrah

My computer had a whole lot of viruses, enough so that I could barely operate it. I was worried that it was fried for good, it's a pretty old Acer laptop. I went to these guys fully expecting them to tell me to just buy a new one. $100 and two hours later, it's virus free, and it runs better than it did when it was new! Can't recommend these guys enough.

Michele Anderson

Fantastic service with reasonable prices. I've been many times and am always happy

BARB LEMON

Excellent and very quick service,fixed the computer problem properly and is very reasonable priced. He will be my computer repair person from now on and will be recommended to others.

Nihal Raghuraj

My screen was broken. It was replaced in less than half an hour for a reasonable price. Thorough Professionals and systematic in their approach. ????????

TJ McIver

Scores differ from one extreme to another here. I know for a fact I paid twice what I should. I suspect Al sizes up which clients he can bamboozle and which he can't, as a result scores will be extreme. I brought a desktop here five years ago and the service was amazing; there was a quiet young fellow diligently working away, fair price and excellent work. Not sure if management has changed but night and day in terms of value this time around. Will not return and will not respond to his response, should he decide too. He knows as well as I do he skims when he can. For this reason would not recommend.

Andrew Sloan

I think its important to acknowledge when you come across a business where the customer service and expertise are both excellent. I was so pleased with the treatment at Forest City....and can understand the other reviews. I felt ill at ease leaving my "life" with them (laptop) but i can honestly say i wouldnt hesitate. Thanks so much for the quick and reasonably priced service. I will be back! Andrew

Tyler Williamson

Best computer repair place in London hands down. Always fast and reliable service!

Barbara O'Brien

I liked everything about this business. They were professional, did repairs in a timely manner, and the price was fair. I will use them again for any of my computer needs.

Bob Gould

Upgraded 7 year old HP tower with SSD & Windows 10. I have been very impressed with quality of work, quick turnaround & fair prices. Reuben is a gem.

Corey Shirley

Excellent and quick service. Fixed my chassis within a couple of hours because I needed it.

Albert Hobbs

So my Macbook battery died, and I decided to order the new battery myself and install it. When the battery came in I realized that I needed a very specific type of screwdriver to get it out. Some computer stores simply didn't have the piece, others like PC Blues wanted to charge me like $30 for 5 minutes of their time. I went into ForestCity Computer, they replaced the battery (took 3 or 4 minutes) and when I asked what I owed them they said no charge. Customer service is pivotal in today's business world and I was more than happy with the customer service I got here. Good dudes.

Jason Stein

After going to another shop and being told I would need to wait until the next day to even have a diagnostic run, I took my laptop into Forest City and the staff could not have been any more helpful or professional. My motherboard was all jumbled and as a result I couldn't use my computer in any capacity. It was taken apart, repaired and given back to me within 20 minutes and I was on my way. Cannot recommend highly enough, and I will be returning here for any repair or computer needs I may have in the future.

Jin Ro

I took my computers to Al and his tech fixed my laptop keyboard and made go fast and faster then i took my moms computer also and he fixed it the problem was the drivers then my internet wasnt working well the tech helped me over phone. Overall great service and price also took the worry out fixing myself. Great job Al his tech visit him he wont let u down i promise......

Sarah Masur

Brought my Mac to Forest City Computers for a repair and the service was excellent. They were very helpful, got my repairs done far more quickly than expected, and were reasonably priced. You can tell they care about their customers.

Brad Kaiman

Great service and fast!

Megan Fraser

Very fast, reasonably priced and helpful service! Had some issues with what we thought was a broken power supply, and called to see if they would do house calls -- Al came by our place the same day, within the time window provided earlier (we were told he'd come by between 2 and 2:30). When he came by he identified the problem quickly and was really friendly. About 40 minutes later he had the computer up and running. We're very pleased with the same day service, and would call for help again =)

Cyndy Churilla

I highly recommend Forest City Computer Repairs’s services and here's why: Imagine working hard on a project for three months when your computer operating system crashes during the upgrading process... That is exactly what happened to me a couple of days ago. I experienced two days of downtime on a time sensitive project. I searched online for stores that specialized in computer repairs. The first computer store to catch my attention was Forest City Computer Repairs because of the location and ratings online. The customer service was as to be expected from a store with a 5 star rating! I was greeted by Al, a friendly gentleman with a big smile. I left my computer with Al and within a couple hours he called me to report good news. My computer was fixed and Al had been able to save all of my important files! I cannot thank Al enough for brightening my day. Thanks a million, Al! Your business and staff are doing an amazing job! Sincerely, An impressed customer, Cyndy Churilla

Pedro Flores

Went there for a diagnostic for my laptop. The service was great and the staff is really friendly. Would definitely go again if my laptop is having issues again.

sanda raulic

Great, professional and fast service.Would definitelly recomend to any future costumers.

LYLE GARRETT

wow - all the reviews were true! got me in and fixed my notebook while I waited (and watched) because I had confidential information on it! Great work, fast, courteous, knowledgeable - couldn't ask for more than that! Happy Customer :).

Krysti Terpstra

I went right when they opened and dropped off my computer to be fixed, they called me about an hour later about what was wrong with it. At such a low price and within a day my computer was fixed which I was so grateful for. I would 100% recommend this place for anyone with computer trouble.

Louie Drigo

Thank you for your excellent service. Both Al and Sam help me with what I needed and they also saved my data from an old hard drive ( which was priceless). It was pleasure to do business with them . I highly recommend them.

Brian Bland

My ASUS Laptop had got to the stage here it had slowed down so much it was becoming annoying, I took it into Forest City Computers because of all the great reviews I read from existing customers. They were right. Good service with a smile and it's just great to have my ASUS running like it did when it was new! I highly recommend them.

Arlene Abendanio

Very good service! They were able to do same day repair, which I really appreciated. My laptop didn't have enough space and I wasn't able to factory restart it but got it fixed quickly at Forest City Computer Repairs for less than I was expecting to pay!

Siqi Huang

Took my ASUS laptop in to repair a broken screen and a bent corner, and they repaired it in 20 minutes for $250. The finished product looks great and is working without any problems. Staff were very friendly and responsive, would strongly recommend.

Joanne Latta

Excellent, quick service and very friendly!

michaella okwu

I absolutely recommend this place. Great service and an amazing owner Al (really friendly) that knows what he is doing. I really didn't know what was wrong with my laptop but the mouse wasn't working and it would always configure and revert the configuring every two days. Well, they did a great job with it and had my laptop working the next day running better than before. It is affordable. I wouldn't go anywhere else and neither should you.

Moustafa Aboutabikh

Highly recommend. Fast and neat service. Highly experienced in computers and laptops (that’s the stuff i needed to fix). I am pretty sure they are good in other related stuff too.

Wayne Burrow

I took my computer in for repair and they got back to me quickly and recommended a new hard drive. Since I use 2 PC's they suggested to consolidate the 2. Works perfectly! I am very pleased with the service! On Time and On Budget. Ready when they said as well. My place to go for my repairs. Highly recommend them!!

Matt

These guys are fast and professional, very friendly as well. They quoted me with an end-of-the day fix, got it done within a few hours!

JCD Retired

I just had my first encounter with Forest City Computer Repairs and it will not be my last. I had a laptop cooling fan problem and contacted 5, (repeat 5) different service places. I also had a real time crunch on my hands. FCCR, and only FCCR, gave me 2 options, 2 prices and 2 time lines – one for repair and one for replace. Nobody else even came close to offering me any prices, time lines or options, let alone having someone available to discuss the solutions with me. I dropped off the laptop and 5 hours later I was heading back to pick it up, all fixed and ready to go and at the exact quoted price. I am totally impressed with the friendly reception, the service, the commitment made (and fulfilled) and the overall experience. Everyone gives ‘’lip service’’ but Forest City delivers ‘’real service’’. They turn your computer problem into a positive customer experience – what a rare treat!! You have just got to give them a try….sincerely…..JD

Chester Post

Very friendly and knowledgeable staff. Upfront and respectful. Took things in to get repaired and ended up buying a new laptop for a great deal. They are also working on a recovery for me. Hassan was great to deal with. Would recommend to anyone.

Anonymous

Completely fried my 2019 MacBook Pro and nobody was able to fix it but these guys. They were extremely helpful and provided me with constant updates on my laptop situation. 10/10 would recommend and go hear for any computer issues!

Stam K

This is the fourth or fifth time that I've had to visit Forest City computers and I always leave the store fully satisfied. They take the time to diagnose what's wrong with your computer, tell you what your options are and they tell you how much it will cost. They're upfront and honest with you. The staff are friendly and professional. It's worth taking your computer to Forest City!

Mike Ghotmeh

I took my damage computer into Al and upon diagnosis informed me he was unable to fix my laptop. Gave me options on new and used with no pressure sales tactics. Ended up just teansfering my hard drive on an external drive for no charge. Not too many stand up guys like him still around . Thanks Al !

JS Suslyakov

Excellent service, super nice owner! Fixed all my problems & even helped me figure out what was wrong and fixed it when they didn't have to. I went to Canada computers and they ran me all around and told me there were all these problems, and when I took it to ForestCity they fixed it in 5 minutes! He stayed with me too as he figured it out; they really care about their customers! Would recommend to anyone if you're having computer problems :)

Demi

Great service. Saved $$$ (didn’t have to buy a new computer) saved the environment (didn’t have to dispose this old one)

Aleksander Ross

Thought my macbook was toast after some serious water damage but was hoping this place would at least be able to save my hard drive. On my walk back from the store, owner called and gave me a very reasonable quote and by 10am the next day, my computer was up and running perfectly. Great service, excellent prices and amazing speed...nothing I've ever found at an Apple store.

Braiden Cutmore

I’ve spent five years in London for school and have gone to Forest City Computers every time my computer had needed work. Compared to other computer repair stores I’ve looked in to these guys have always been cheaper and faster. Unfortunately I’ll be leaving London after this year but I’m thankful for the great service I’ve received while I was here!

Devan S

Really impressed with the service here. I unfortunately damaged my laptop beyond repair by spilling water on the keyboard, but FCCR was able to salvage my hard drive/data. Service was quick (I got my hard drive back only a couple of hours after bringing my laptop in) and the individual I dealt with was extremely personable and helpful. I would definitely recommend FCCR and I'll certainly be going back there if I have any computer problems in the future.

Madelene Lauris

After looking online for a computer repair shop, I saw many good reviews for ForestCity and I have to say they all stand! I got my MacBook fixed by Reuban, who seemed to know exactly what the problem was right away. The quote for the repairs was exactly what I paid and I got it back in less than 24 hours. I would definitely go back again for any of my other computer problems. Thank you!!

Robert Nicol

Forest City Computer Repairs is probably the only electronics repair place out there with a full breadth of quality in customer service. Al is not only an Engineering graduate, but operates this business with the expediency of an efficiency expert and the rapport and interspersonal skills of a seasoned psychiatrist. SAME DAY SERVICE. NO JUDGMENT. HARDWARE-SOFTWARE-CHASSIS-SCREEN. Al and the boys have always had my back. I treated my laptop like a ballistic testing device, on multiple occaisions - not only was Al (and on the second occaision his equally qualified staff) able to take care of things right in front of me, but I was not even looked at sideways once for how irresponsible I was with my device. I walked in a year after I was at Forest City Computer Repairs for the first time, and after detailing the issue, Al looked at me and said "I worked on this laptop for you a year ago, didn't I?" No I'm not some high profile anyone, this is a reflection of the type of mind that Al has. Sharp. Detail oriented. Capable of recalling relevant information for solving problems. EXACTLY the type of person you want to bring your expensive and sensitive equipment to for service, and service is what you get. He even recalled that I hadn't left a review after my first visit. Well Al, now I have posted a review. I hope this will suffice.

Terry Jeninga

Good people provided me an M.2 retaining screw when I lost the extra that came with my board at no charge.

Rachel Brymer

very friendly, helpful, efficient, knowledgeable and trustworthy guys! i always go to ForestCity for my computer repairs/replacements and have never had a bad experience

Paulina Kowalewska

Anytime my family or I needed a computer fixed, it’s the only place we’ve considered since we were always happy with the customer service and the repair. The staff are incredibly knowledgeable and very helpful, and I can actually tell that they really care about their customers. They appreciate how hard it is for anyone to part with their laptop and complete work in a timely manner. They didn’t even charge me for an assessment and explained all my options thoroughly. Great service. I definitely recommend it!!!

Mike Jasper

Forestcity Computer Repairs is hands down the best shop in London, He actually fixed my dead laptop on the spot, it had a virus and was overheating, I was quoted over $150 by other shops, Al fixed me laptop, cleaned everything up and installed a FREE Virus program for half the cost of any shop I went to. I will definitely be telling all my friends and co-workers.

Doug MacLean

Positive: Professionalism, Responsiveness The owners, Al and his father, Hasson provided quality, prompt and efficient service in upgrading my standalone computer from Windows 7 to 10, while maintaining all my previous information. Hasson was also kind enough to remove unnecessary programs to ensure my computer ran at optimum performance. With thanks and much appreciation.

Lauren Chan

Extremely fast, professional and friendly service. Promptly answered all calls and responded to emails within minutes. Even offered to pickup and drop off my computer at my house, which is extremely convenient for a student without a car. Will definitely call again if I have any more computer trouble or recommend to a friend!

Bilal J

I have had to bring in my laptop into ForestCity Computers Repairs on 2 separate occasions. Both times, I have found Al to be extremely kind, straightforward, fair, committed, and perhaps most importantly, trustworthy. His services are much appreciated as he not only resolves your issues, but does so in a timely manner. I would highly recommend this shop to others and I see myself going back if need be, in the future. Thanks Al!

Pugger21

The owner is a crook. He will charge you for 2 hours of work which is about 200$ for a 5 minutes of work. I spoke to the owner and he texted me. He is a crook. And he is doing this for everyone and none of you guys know it. And yet you guys all leave a good review. You just dont realize hes drastically over charging you and ripping you off.

Mary Donlan

Thanks Forest City Computer Repair for transferring my data from my broken laptop to an external drive. And thank you for patiently explaining how to move that data onto my new laptop. It worked and I am now all set to go!

Harsh Dhillon

They repaired my computer at a good price. My MSI was broken due to daily wear and tear. I took it to Canada Computers location in London, the technician gave me a lengthy bill and asked me to come back again because he couldn't 'deposit' my laptop the same day. I found ForestCity on my phone and they took my computer the same day, repaired it the next and gave it back. The service was swift and hopefully the repair work lasts until I buy a new laptop next year. Highly recommend in London, Ontario.

Dave Jarvis

Al helped me out when I needed some assistance on a Friday afternoon. He is knowledgeable and is truly all about customer service. Thanks for taking the time to assist with my electronics issue.

Nicolaas Lau

Thank you so much for fixing my new build! Forest City PC was extremely helpful.. easy to work with and kept me updated throughout the whole process. I would 10/10 recommend this company if you have ANY issues with your computer.

Moe Faroukh

Amazing place! Same day service and people there are so kind and helpful I was told everything before they did anything to my device. They explained and showed me what was wrong with my laptop and had it fixed in less than 2 hours. Highly recommend specially as a student their prices are reasonable.

Liam Keary

What a phenomenal experience dealing with Forest City Computers. I decided it would be a good idea to try and fix the issue myself on my PC, clearing my system completely. Techs were efficient and kept me informed every step of the way, pricing was fair and I was treated with dignity and respect every step of the way. I was so happy with the service. I bought a monitor and will be buying another next week. Thanks !!!

Mohammed Abdulaziz

Drove all the way from Windsor just to get the repair done, well worth it. Incredibly nice owners, prices cannot be matched by Apple or any competing stores in the city nor out the city. Highly recommend if your computer is acting up.

Robert Inman

Forest City were innovative in fixing our laptop and the repair result was almost like new. (Never let your dog walk over the charging wire; it may end badly!)

Frank Ammirante

Amazing service. Replaced the hard drive on my laptop. Had it ready in a couple of hours. Love the results. Highly recommend.

Susan Beatty

Kudos to owner Al for his quality, prompt and efficient service in replacing my laptop screen. I urgently needed my laptop repaired for important projects and deadlines - he understood my predicament and responded very quickly in replacing my screen. Al.....you're a star! With thanks and much appreciation!

Carey “Miss-T”

I highly recommend this company for all your computer needs. These guys went above & beyond to make sure my laptop was running like new again and in decent time. Thank you very much.

Heather

I was very happy with the service I received. They were able to extract my information from a dead computer without issue.

Michael O'Leary

Great customer service, speedy repair cycle. Back in action with a refreshed computer as quickly as they could turn it around in their current workload. A recommended service provider.

Sarah Winn

I had such a great experience here! The staff were very helpful, friendly and accommodating. I am definitely planning on returning here for further computer exchanges and purchases!

Effie Sapuridis

I spilled a drink on my laptop keyboard right at the height of my busiest time (and during a pandemic!) but Forest City Repairs was incredibly helpful. Unfortunately, I had to replace my whole keyboard. They were easy to communicate with, well-priced, and very customer-friendly. I'm forever grateful! FYI: They are being very safe and cautious during this difficult time; their door is closed and they meet you out front for drop off and pick up!

Alicia

It is like I have a brand new Mac! As a person who doesn't know how to fix the internal workings of a computer but relies on using one every day, I really appreciated Ali's ability to explain what was needed and trusted his opinion and expertise. My Mac has a new lease on life and I am super happy with the result! Thanks again! And thanks for being available through this unprecedented time. Alicia

项惠

My laptop has some power issue. I have been there, and he just checked and repaired it. On the following day, the screen was not working well, and he fixed it again without any charging. He was really kind and helpful!!

Wendy Linton

Excellent customer service and knowledgeable staff. Treated my mom with utmost respect -even though she isn't terribly tech-savvy. Would recommend Al and his team to anyone looking for computer service or sales.

Brian Palmer

Turned a bad situation good by quickly and expertly replacing my cracked laptop screen. Professional and courteous, definitely the place to go for all of your computer needs!

Caryl de la Cruz

Highly recommended! Very friendly and accommodating staffs. Gives you a good and cheap deals when it comes to paying the cost damaged of the electronic item. Also, saying the details and information what is the main problem of my laptop. They are really experts when it comes to this. They even delivered my laptop at my place. If you want your laptops or computers to get fixed in a cheap price I recommend ForestCity Computer Repairs. You guys deserved the five stars! ????????

Rod Stuber

Daugters laptop had broken hinges, had already tried Canada Computers and it came out worse then when it went in. Forest city told me what needed to be done and the cost and had it fixed like brand new. These guys know what they are doing and will use them again.

Cheryl David Walsh

Took in my under performing desk top at 3 pm Wednesday. My sluggish old desk top is now blazingly fast compared to what it was. They added another meg of ram, Updated windows 7, Hovered out all the bad stuff & unnecessary programs. Got the call to pick it up at 10 Thursday morning. Great service. Fast, friendly direct advice and looks like a great place to pick up a used computer as well. This customer is very happy. D. Walsh

Liam Rockall

Incredibly fast service at an excellent price! You can't go wrong with these guys -- I'll definitely be back.

Debbie Spence

I am a first time customer. I took my laptop in the Saturday of Easter weekend. It had the dreaded black screen. I had it back later the same day working like a charm at a very reasonable price. Thanks for the service

Ashley Burton

Brought my Mac in for water damage and they had everything fixed within two hours for a quarter of the price that Apple quoted me, + a 90 day warranty. They were all extremely friendly & helpful - 100% recommend!

aldee1119

My hdd crashed recently and they were able to quickly upgrade it to an ssd, all while being excellently communicative with me. I also paid less than I was quoted for which was a pleasant surprise.

Coco

Great service and nice owner.

Yura Chetvertukha

I am partially satisfied with the service. My laptop was repaired in one day. Staff was polite but they didn`t provide a clear understanding of what they are doing with my laptop. The price is high for this quality of service.

FIFI HAJAR

My daughter's Acer laptop was repaired within a couple of hours. I'm so happy with the awesome costumer service I received. Thanks Al :)

Business Hours of Forest City Computer Repairs in Caraquet

SUNDAY
CLOSED
MONDAY
10AM TO 6PM
TUESDAY
10AM TO 6PM
WEDNESDAY
10AM TO 6PM
THURSDAY
10AM TO 6PM
FRIDAY
10AM TO 6PM
SATURDAY
10AM TO 5PM

PHONE & WEBPAGE

Forest City Computer Repairs en Caraquet
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