Reviews of Burlington Computer Clinic (Computer Repair)

Kezia Royer

After the free consultation I did not want to pay for an hour service I wanted to take my laptop home. But I was forced to pay 90 dollars for an hour of work only for the laptop to completely die 24 hours later. Complete waste of money and time. Free consultation = you pay for an hour of work and still have a broken laptop.

Alex Lundy

Amazing job by Charles, I brought my PC in for a overheating issue and he fixed it for me and even added an SSD. Very nice man and even had it done in 1 full day.

Stacie Gregory

Charles went above and beyond to find a replacement screen for my older laptop. He and Evelyn were wonderful to deal with. My repair was completed in reasonable time considering the overseas part! Thank you Charles and Evelyn!

Michael H

Called to get the price on a simple repair. He had no idea. Said he would call me back. 2 weeks later no call. I could never depend on this guy. Proven he can't keep his word.

Elaine Slatter

Fantastic experience putting the MAC operating system back on the laptop. Quick, efficient, same day service. The best.

Nick Murphy

Brought my macbook to get it repaired, and both wife and husband were very rude. After a month now, my computer persist to have problems. After making us pay over $200, he then said he would purchase a new parts for our computer which took weeks to arrive and now our computer still does not work.

Anthony White

Great people. I love the way you deal with the owners directly and get personal one on one service. Not like the big box stores. I took my laptop in for service and was so impressed, they now handle all my i.t. needs for my company. thanks Charles...

Helen K

We have gone to Charles for several years. We find him reliable, trustworthy, very bright, skilled, professional, and always courteous and gentlemanly. His prices are fair. His shop is clean and well ordered, but not anywhere as fancy as a chain store, of course. Ed and Helen Kearns, Burlington.

Alex Caruana

Charles at the Computer has helped me with various issues over the years. His honesty and clarity in explaining what is gong on are second to none. The computer clinic also has great remote service, having resolved issues for me without leaving the office 3x so far.

Yuetong Dong

Don't trust this person and he will just take your money. I brought my computer in due to it overheating and instead of fixing it in the amount of time he said he would, he took a couple weeks longer. Was very rude, (typical rude europeans). I advise everyone not to go there, as he's potentially the same thing as a scammer because he tells you that you need extra parts when in reality, it is just a quick fix. He holds your computer so that he is able to profit the most that he can from a single customer. Rude, pathetic, pretty much useless and definitely don't recommend and will NEVER EVER be going back.

David Paluch

Hello, Charles the man who I dealt with concerning my pc was an excellent help. He helped me save allot of money and did take exceptional measures to help me out. The Citadel Minister David Solomon

Kelly Huang

Clearly does not care about his customers and will do whatever he wants with your electronics - not a responsible business owner and also blames you for his own mistakes

RWT RVR

Great service as always!

Linda Franz

I confidently recommend Burlington Computer Clinic to everyone I know. Charles has helped me with my small business for more than 15 years, even with some unusual requirements. Friendly, extremely knowledgeable, always great value for money. I cannot say enough good about this business. Everyone I have referred to Burlington Computer Clinic has been satisfied too. It is rare for any business to warrant 5 stars as much as this one does.

Wayne Harris

It was a pleasure working with Charles and he didn't install anything that wasn't necessary when upgrading my computer which saved me from incurring extra charges.

Calvin Arman

Charles has no business integrity!! My brother brought his computer in because the trackpad was broken and wanted a quote on how much it would be to fix. He told him to leave the laptop with him for him to check. However my brother was traveling and I was the main point of contact for the repair. Charles messaged me telling me the quote was $225 and to confirm if I wanted to proceed. I said I was going to pick up the laptop instead and didn’t want the repair. A few days later he calls telling me that the computer is repaired and I need to pick it up. I told him I didn’t give him consent to fix it and I texted him not to. He said he “doesn’t check his msgs often” and that he told my brother the parts were coming in (he did not and blatantly lied about this). I told him that going forward he should confirm first and he told me not to tell him how to run his business - what a terrible way to run your business with NO regard for your customers! SEE IMAGES ATTACHED - BUYER BEWARE!! Don’t trust this business. He practically forced us to do business by not returning our computer and eventually we decided to pay cuz we were worried that he would have sabotaged it if we didn't. Please dont waste your money, Charles has NO IDEA how to run a business and it'll be a waste of your money and time. So please avoid this company and man at all cost. Thanks for reading, i hope no one goes through the same experience. Lol this man is a joke, delusional. Holds our computer, forcibly orders our part, then makes us pay. If you guys cant see the pictures, just request and ill be gladly to share. Thanks!

Joel Kirschner

A quick shout out to the Burlington Computer Clinic. Over the last 10 years my wife and I have used them for all of our IT needs. They have fixed our computers, ensured our security/anti-virus was up to date and have installed new hardware and software. We find their price is always reasonable and service lighting fast. We also enjoy the personal touch of dealing with the owners directly. We have always recommend them to our friends and have received similar feedback. This is an exceptional business that goes above and beyond. Thanks for all your help.