Reviews of TechTutors (Computer Repair)

Austin Bank

Great staff and great service!! Safe and secure! Highly recommended for your business and personal computer and tech needs!!

Richard Boadway

The guys were knowledgeable; they listened; they delivered my fixed computer in a timely fashion; and they were inexpensive. And Hugo(their little watch dog) liked my shoes.

Jane Hurd

They are the best !! So patient with computer illiterate people like myself .

Hillary Geneau

William at Tech Tutors provided a tutorial session for small businesses that are a part of our Downtown Business Improvement Area. William reviewed how to utilize Google Plus, Buffer, and other useful social media tips. He was very helpful, and was able to address the diverse needs of the group. Everyone certainly walked away with new tools and skills to use. A fantastic investment for our members.

Sophie Cushing

I recommend all my patients to use Techtutors. They listen and find you what you need as well as help them understand and use their product.

John Mark Wilderspin

Extremely knowledgeable!!! I have been a Realtor with Century 21 since 2007. I've been an apple user for a few years now and I learned a lot of user friendly tips in a matter of minutes sitting down with Tech Tutors. I will be coming to them for future assistance on tech tips and tricks to run my business more efficiently.

Shawn Montroy

Very helpful. Not affraid to tell you if you really don’t need something.

Brenda Mary Fisk

Well, these folks solved my challenges today as I was trying to get a websites up and running with associated e-mails. I am glad to have them here in Brockville to help me when I need it. Thanks Tech Tutors!

Marge Simpson

Professional group

Mariah Gallacher

Amazing company! Attended one of his business workshops and learned so many invaluable tips, tricks and got amazing advice of how to create more revenue for my business through using social media platforms and many other things! Since implementing some of his recommendations I have seen growth in my business! This it literally your one stop shop for all everything tech- they even come to your door!! I would recommend him to EVERYONE and ANYONE!

Shelli Warren

Such a great experience today! Multiple email accounts acting up, multiple popup messages driving me nuts about it and my iPhone not syncing well. All issues resolved within less than an hour! Thank You!

Kas

my go to place in brockville. really cool group of indivisuals.

fordelectric1919

These guys are the best and have helped me out of a jam more than once!

Kerry Fong-Jean

I am not very "tech savvy" and I really appreciate the great care and service by Will the owner and his great team. I have received service for my computer and iPad mini and learned many wonderful tools to help with my business. Will and his team never make you feel dumb and are knowledgeable and reassuring. I'm so thankful they are always ready and willing to provide amazing service. Thanks Will!! I highly recommend Tech Tutors ! Sincerely, Kerry Fong-Jean

Ralf Winter

TechTutors we're able to fix my iMac in the promised delivery time. It did not require a complete cleaning so I was charged a very reasonable hourly rate, instead of $89. These young fellas do a great job, thank you TechTutors.

Evelyn Hazzard

William came to our house and fixed all our computer and printer problems! He was prompt, efficient, clever, and kind! We appreciated his help very much. I always go to Tech Tutors - they’re wonderful!

Henry Dossett

Figured out my laptop had a dieing hard drive and fixed it in a day. Great service!

Roger Keyzers

Professional, courteous, and speedy as well! Thanks Will, Tim, & J.D.

Robert Tavares

I've recommended them to retired clients that have computer issues. Very positive feedback and they keep on using them not only for viruses but tutoring. Had a computer issue...Windows locked me out. Brought my computer to TechTutors and 15 minutes later I was back in business. Thanks .

Joe Naszady

William and his team at Tech Tutors are excellent. Both knowledgeable and attentive. Highly recommended for Mac and PC service and general support.

michael rousseau

Ordered a printer ink cartridge - arrived in 48 hrs at half the price. Came with bag of Skittles! My new IT people.

Robert Thomson

Great cheap tech help! They come to you. William is a champ.

Carolyn Black

Appreciate greatly your persistence in figuring out the problem. Thank you so much.

Ken Jordan

William did a great job getting my laptop cleaned up and working like new. She's beautiful again! I highly recommend Tech Tutors

Al Johnston

Tech Tutors saved the day for me. Just a few minutes after meeting William Thompson at his office on Central he got my email running and synchronized it to my Iphone. I certainly recommend William and his Tech Tutors operation at 16 Central in Brockville. Thank you very much William

Jonathan Van Allen

I used to be employed by TechTutors (we parted ways amicably) and wanted to write what I saw from inside the business. When you work in a computer shop you have complete access to everything on that computer, I didn't see a single instance of an employee or the owner accessing any folders unnecessarily. There was always respect for the fact that this is someone's personal and private computer. The owner always had us thinking of ways that we can serve the customer better, even if it took us longer; he wouldn't raise his prices because of this, he just wanted to offer the same product that he would offer to his mom. We went to great lengths to make someone's computer last longer if it was on it's last legs but the client couldn't afford a replacement. I have seen hours of labour going un-billed for things like pulling a computer completely apart to repair a broken hinge on a laptop. I only ever saw one person who felt like they needed to use the 100% money back guarantee. William stood by his word and was out a lot of money for both labour and parts but he wanted to make sure everyone has a positive experience even though the issue was a miscommunication. (This event is why they now inspect computers when they arrive and note the condition). If I was ever going to be late for an appointment I was to call the client and let them know, William didn't want anyone wondering if we had forgotten them. No products or services were ever sold to someone that they didn't need unless they specifically requested them, sometimes we talked ourselves out of sales to save the client money William takes care of his employees as well as he takes care of his clients, he makes sure that everyone is cared for. He understands the importance of both physical and mental health and was willing to pay for us to go grab a coffee and do something like journaling or reading something that would help us be better when we left than when we started working for him. We often times had young students stay with us for a while, William would assess their current skill level as well as their goals after working with us. At that point he would try to choose tasks for them that benefited the student most even if it did not benefit the company at all. Some of these students essentially were studying online from within our office so they could see how things work and ask questions. William could have had them cleaning the bathroom and such but he wanted the best for them. I know how to fix my own computer but I recommend TechTutors regularly. They are great to their clients and employees. It was a pleasure to work there for well over three years as we journeyed from a shop in the owner's spare bedroom to the symbol of trust and competency that it is now. Thanks to all of the wonderful clients as well, we often said that we have the best clients, the bad ones must go elsewhere because we rarely saw them ;)

Shane Skinner

William sells us a lot of our hardware. He is always there for our needs.

Gordon Cushing

Thanks William and Josh for your quick response in saving our computer system! Very much appreciated!

Jan Risberg

Very knowledgeable, gives great service

Timothy Smith

Well i had the crew over at Tech Tutors help me tune up my Mac Desktop. After five years the old Mac was starting to slow up and needed a little refreshing. Trying to find a day to go without a computer is almost impossible as it is needed for business purposes but the TechTutor team did not disappoint. I was able to drop it off at 8am and get it picked up and ready to go at 4pm. I never missed a beat in the office and now the old Mac is running like new again. Having a local computer shop that understands Mac computers is amazing. I don't have time to take it to Ottawa and the other computer stores just want to tell you how much better they believe Windows computers are (they are not). So to the TechTutor Team, Thank You.

Ann Parsons

I am 70 and use Tech Tutors when I need help with playing games. I can easily get them by phone or email.

Tim and Jenn Winter

They have helped us out many times! Great service.

JoAnn Grace

Took my older laptop to be inspected, cleaned up and added some hardware to extend the life. Very professional and quick. My old laptop is just like new and fast. Thank you for your professionalism. Highly recommend them.

Mazurek Tax and Business Services

I was very impressed with Will's knowledge of the social media world that we have to embrace in today's business world. I will definitely recommend techtutors to my clients and friends.

Sue Steele

I have used Tech Tutors since they started in business, for computer help, technical advise and emergency services for my mac and apple products. Even help with my smart TV. They are excellent, prompt and patient. I keep them on my speed dial