Reviews of Koodo Authorized Dealer - SmartCell Communications (Computer Repair)

Marc Didemus

My old Samsung S5 was broken and Alex set us up with new phones, put on the screen potectors and cases and transferred our data. Could not have been happier with the service.

Rod Palmer

Jorden really knows her stuff, excellent service

Richard Frenette

Very good and prompt service. Though, I would appreciate the clerk not to call me « my man » 3 times in the conversation. Thank you.

Doug Mckenzie

Very helpful

Marc Beach Photography

Excellent and prompt service.

Nicole Mcgrayne

They were not helpful at all I had a very bad experience

Candice Chiu

I continue to receive excellent service from Pat, always available to answer my questions or very quick to get back to me. Thank you for the great service!

Melissa Ouellette

Ethan was great! Excellent Customer Service and very Knowledgeable about products and promotions. Thanks Ethan !

Marge Simpson

Great experience. Thank you.

Barry Jackson

Ashley offers the best customer service! Absolutely a pleasure to work with and she's very knowledgeable and courteous. Our business appreciates her advice for the service plans, the phones and her assistance setting them up. Thanks again Ashley, Wendy is over the moon happy with her latest iPhone.

Julie Keyzers

Great customers service! I’m so glad I went into the store. Ashley was very helpful and addressed my concerns and taught me a few great tips!

Annette Paul

Very helpful nice staff

D W (Yoesmate)

(Translated) Did not comment (Original) No coment

Valerie Stein

I mean they are pretty great ????????

Tammy Wilson

Long waits. Staff promises delivery times and doesn't come through. Major runaround!

Kate McKinnon

Ashley was kind, patient and full of knowledge. She is a definite asset to your customers and consumers. She will forever be my go to girl!

Travis Monether

Expensive and they can only do so much in store

Robert Miller

Very friendly and helpful. The staff at this location are knowledgeable and have excellent customer service skills.

Daemongrad

Super friendly and knowledgeable. Made the transition and transaction easy as pie

Tony Ttiger555

Helpful and fast service

Steven Soule

Ethan was great and really helped switch everything over onto the new phone from the old one. Very thorough. Thanks so much!

Mary Clayton

Very helpfull and fixed my problem

Kathleen McGrath

Waited over 30 minutes outside but that’s Covid. Ashley was friendly and very helpful. Thank you!

Miranda Mullen

i went in today to get a new screen protector and ask some questions about my plan, and the guy that was helping me was amazing. he was patient and answer all my questions, not only that but he also put my screen on for me and did an amazing job, thank you!

Louise Stephenson

Always great customer service

Amy Russell

Best service ever !!

Brooke Nicholls

Super speedy & helpful. Wish I went in to talk to them right away instead of wasting all that time on the phone with tech support!

Brian Huskinson

Great service and updated log.

Jenn Vise

Ashley was terrific, she got my bill from 381 a month with bell to 150 a month and more features..she was wonderful

Leonardo Amato

Very good

Chao Huang

The staff there is very friendly and efficient, overall I had a very pleasant experience.

Sarah Deguire

Ethan from Brockville was kind, patient and very knowledgeable. We left with 2 new phones and couldn’t be happier.

Ryan Murphy

Excellent, fast service as always. All my questions were answered and my order was processed quickly!

Charlene Farrell

Ashley was super helpful! So fast and attentive and very friendly :) thanks so much for making things easier for me!!

jacques leblanc

Customer service was quick courteous knowledgeable in and out in 20 minutes

Jen Reimann

Alex was excellent and friendly. He looked to see that he could get the best deal. Excellent service!

Mary-Ann Smith

Great help with setting my new phone up. They were both extremely polite and knowledgeable. They were so busy, that the phones were ringing constantly and a lineup of people outside. I noticed they didn’t even get a lunch break. I would certainly recommend they have more help, soon. Other than that the experience I had, both times, was five stars.

Rene Sauve

Ok

Jason Catalli

Alex was very helpful and made sure my new phone was all set up before I left could not of asked for an easier and smooth transaction

Brandie Wallace

Very helpful patient and willing to go over and beyond.Great customer service.

rick milligan

Very fast and friendly

Geoff Spencer

Amazing service ! Spent 3 hours in Ottawa Telus ZERO RESULTS , 30 min to close I called in started setup over phone by the time I got to the store 10 min left till close was out in 8 with a brand new phone at a great deal!!

B

We worked with Olivia, and she was very helpfull, and a joy to work with!!

B. Lynn. T

????Great experience! Couldn't have asked for or expected anything more!! ????% Satisfied. JORDAN STEIN , the in-store sales representative that day, provided my parents and myself, the best customer service I've encountered in 20 years of visiting many different retail providers for mobility services!! Prompt acknowledgement (with a smile!!) to all incoming customers, showed a considerable amount of knowledge in area of expertise, willing to explain things that may not have been understood clearly, AND worked quickly and efficiently to meet and fulfill our required needs. Furthermore, the establishment was neat and tidy, clear of clutter and well stocked with product, giving the store an overall clean and well managed appearance. So once again, ???? Jordan Stein and TELUS Mobility, you have definitely gained another loyal customer for many more years to come!! ( As my parents have been with you for 19 yrs already!! ) ????#1 PLACE TO GO - for cell mobility services , top notch customer service relations and product satisfaction.. THANK YOU TELUS!! Signed: A Happy Me, Bonnie Tousaw ????

Noah White

Awesome and friendly staff.

Wyatt Cole

Great service by Ethan

Change for your time

Thanks Blake!

Liz Malone

Ashley was extremely efficient and friendly, had my phone issue resolved in no time

Evan Laidlaw

Fantastic service all around. Took a bit longer than anticipated however that was due to connection issues with the corporate sites, but besides that it was an awesome transaction.

Jen Coville

Alex was super knowledgeable and extremely helpful during my experience. I felt safe and taken care of at this location ???? Thanks again Alex I love the new phone!

Shawn Borgford

Thanks so much to Akex K. And gang at D2 Wireless for assisting our family in choosing the right plan and phone for us. Your knowledge and experience is obvious and very much appreciated! Thanks again!

Linda Bellinger

This was my first experience with Telus and my representative Alex made it so simple, explained what i needed to know and helped me put a new cover over my screen. Each yime I thanked him he just replied that it was his job. So very happy I changed to Telus. Thank you Alex

Larry Molson

We get our phone services here for a great price

Brittany Jackson

Very excellent

Joshua Walsh

Had a great experience here. Broke my phone at work, and they got a new one delivered earlier than expected. When I went to pick it up, it was a quick in and out.

Daniel Boileau

Good deals on phones but hard to get service with their store hours.. closed weekends and only open 10-6 WORST STORE HOURS EVER! Customer service is not great. The Rogers store beside them is always open it seems..

Frank Orleck

Great service from knowlagable staff. Just switched over from Bell

Rick Coville

This store is very helpful they always help with my phone issues.

Dana LaRock

Ethan was great to deal with. He was very helpful, knowledgeable and kind.

Peter Bradburn

Ashley was Very knowledgeable and accommodating. She handled our un aware questions with patience and grace! Covid safe experience at the store.

Dan Chevrier

Very professional patient and knowledgeable

Mario DiGiosia

Good service

Lawrence Winslow

The young lady was very helpful in getting a new Sim.card installed

Sandy A McKay Smith

Switching providers done efficiently and in timely manner. Ethan showed great understanding and informed us of all cost savings available to us. Good experience. Thank you Ethan!

Beth Fraser

Great job Ashley! Really helpful

Glen Bradley

Very knowledgeable and professional.

Lor-Lea Croteau

Was a bit of a wait in the store but that is to expected on a Monday morning. The two employees working and helping customers were knowledgeable and friendly. Ashley was great. She helped me with my purchase and installed the glass protector for both of the phones I had with me and also provided a discount with my purchase. She made everything simple and quick!

Diane Wood

Looked afterme excellent service

Ron Hyland

Store and stall great as always.

Melodie Gault

Very organized and answered all my questions. Very easy set up and very knowledgeable.

Blake

Unbelievable service. Ethan made sure to get me the best deal he could and answered all my questions without a hint of judgement toward an old coot like me. He even helped me tie my shoes, as my back has been acting up alot lately and it gets difficult to bend over these days. It's so rare to find such empathy in these trying times, even from my own family. My son never even calls me anymore, much less let's me see my granddaughter on holidays. Last time I saw him, I'm pretty sure he stole money from my safe. If I had a son like Ethan, I would cherish him and hold him tight so he could never leave me, ha. Anyways, great store

Michael Dalley

Fantastic staff and customer service.

Barry Gill

Super friendly and helpful. Great place for your mobile needs.