Reviews of Personal Computer Terminal (Computer Repair)

Mystic

Awesome people

Patrick Syms

Good service

D. Medeiros

Friendly staff.

Joe Vegas

Great staff. Efficient and speedy service. Great prices.

Ruben R

These folks are extremely customer orientated ! Mike is a very kind gentleman and really takes the time to listen to what his customers needs are and has the ability to ensure his customers are happy !

Nikko Umali

I have been purchasing from PC terminal since 2016. I can honestly say they are meticulous, knowledgeable and driven to provide the right computer, at an affordable cost. If you are looking to purchase a computer, consider PC terminal!

robert cochrane

Fantastic service, amazing tech support, all your computer needs looked after , very knowledgeable and friendly staff. They stand behind their product

So Colby

My first visit to this store has been very pleasant, as the staffs working here are knowledgeable and nice people, as they have heard my concerns regarding my laptop, and got them fixed efficiently as advertised for same day service. They were also patient and even provided me tips and suggestions on desktop builds and such for future reference. Overall, I would highly recommend this shop for your personal computer needs and also is a good place to find parts you may be looking for. Their shop is generally located in a place that is easy to find and accessible (Center of the building).

Brian Rushton

These guys know their stuff

Victor Bonnici

Mike (the owner) is friendly and goes above and beyond what he promises. The rest of the staff and Mike are very knowable and professional. They all provide personable and great service. I highly recommend the Personal Computer Terminal for all your computer needs, whether servicing an old computer or buying a new one or paraphernalia. I have been more than happy with the excellent service they have provided me.

Maxwell Greening

Superb service ! They will get you up and running in a jiff. Hassle free honest advice! Will tell you truthfully if a part is worth your application even if it means a lower priced sale!!!!. Beyond impressed with this place.

Bogi Boglarovics

Used and new computers.. also they fix computers and electronics too

bruce jackson

Fast friendly service best place in town to get products and get your computer repaired

Nathan Palmerton

I am very unfamilliar with computers but the staff did all they could to help me understand the parts that i needed and why. I couldn't be happier with their enthusiastic service.

Neil w Young

Honest, knowledgeable, friendly, fast and fair. I think that makes five stars. Actually for the folks at Personal Computer Terminal, they are stars in the way they take care of any computer problems I bring to them, and in the way they make one feel more than just another customer. That's the "Personal" touch to the service they offer. You can't beat that any way you look at it.

Murray Poole

This past week I had another experience of using the services of Mike and the guys at PCT. As before, they turned a rather stressful situation into something manageable. The competency and friendliness of the establishment makes it the place to be for your computer needs. And, the prices are always fair and hard to beat.

Courtney Cartwright

Brought a computer from my work in, asked them to save any data from the old failing drive. They told me it failed while they tried to image it and file to file transfer would freeze up their system. If I wanted too, I could pay $1000's to recover the data. I'm not computer illiterate, just didn't want to do work a favour on my free time. So I decided to install the drive as a secondary drive and was able to copy all the files over I wanted. Good thing I knew something about computers....

Patrick Van Horne

I've gone through a few computer places in Brantford over the years, but I've been the most impressed with PCT. Patrick has been great at answering all of my questions and all of the other staff have been very helpful as well. It also helps me that they're just a block away from my home.

Susan Rondeau

PC Terminal is a Brantford family owned business.They provide friendly, personalized service, excellent product value, and work very hard to reach your timeline. I have been coming to P.C. Terminal for almost 10 years, and I encourage small business owners, and individuals to give them a try. I don't think you could ever switch. I know I can't.

Adam Dufrat

I buy almost everything computer related here. I know everyone in there quite well now. Highly recommended!

Kimberley Nickmann

Outstanding service at a great price! Definitely my new go-to place for my computer needs. I'll be recommending Personal Computer Terminal to family and friends.

Steven Woolley

Theses guys are awesome, have an assignment due on Monday and was able to get my computer working same day.

Carrie Barfoot

What a great experience - it was so nice to have someone walk through the whole process with me. Set up everything I need and answer all my questions. I feel confident I will be able to come back with questions or support when I need it. I am glad I choose to buy local from an Independant business.

Jo Lavoie

These guys are good at what they do and their friendly great service. Will definitely take my computer back to these guys if I ever need any help again. They took out my old hard drive and replaced it with a solid state hard drive. My computer is so fast now. No more screaming and cursing at it and trying to get it to open and ready to throw it out the window no more. Thanks for saving my sanity

Brent S

Very nice people. Good value, they care about what your needs are and are happy to help.

Frank Quinto

Good place. Good value & service.

Gary Maloney

Mike and Associates are the perfect people to deal with you know you're getting a deal from people you trust !!

Blunt Jamz

Great place friendly fast and effective for all you pc needs great deal awesome work and great detail put into there work

Nick D

The best customer service that I have ever encountered

john doe

Just checked the prices 120 kingston ssd that sells for 50$ anywhere for 120$ this place is a huge ripoff please note i did not shop there i am too smart with my money to waste it here

Scott

Mike and Andrew are absolutely fantastic. Super helpful and will answer any and all questions you have. Outstanding customer service, they treat you like family there, couldn't recommend them enough. Had a PC built, they recommended parts, and put the whole build together for me, installed Windows and drivers, it runs like a dream. Would definitely go back.

John Will

Great Customer Service and very knowledgeable.

Patricia Gravelle

High quality service every time. I have been going to them for years.

Karen Kranendonk

Amazing customer service has been our experience, personally and with our business. The owners and staff are very attentive... helps when it's locally owned and operated. If anything isn't right, they are quick to make it right! We feel like family of PCT! Thank you all for serving all our computer needs over the years (we won't say how many, only that it's been more than a few ;) )

Sana A.

My laptop died, windows and all, and these guys were not only able to upgrade my hard drive to a new one, but also managed to recover all my data and have it back to me in within a few days. Awesome experience! Thanks guys :)

Steven Chabot

Friendly service. Great selection had just what I needed and was able to install my self with directions from the staff. Definitely shopping for all my computer goods here

john Alkerton

Little pricey

DanThePlaye r

very friendly and helpful staff!

Roger Craig

I took a desktop in to be cleaned. Was cheaper here than elsewhere. Staff was polite and courteous. Patrick was awesome! Was patient and took the time to answer all my questions. My new computer store of choice. I will definitely be back.

Michael Henry

Friendly courteous and fairly cheap so for all your computer needs check them out

Misty Pilgrim

Nice people ...great deals

Bob McGhee

I receive great service and great value for my money. Friendly, attentive staff who make feel welcome and appreciate my business. Always willing to give advice.

Dkbluemax K

I have been dealing with Mike Gadawski at Personal Computer Terminal for about 24 years now. How's that for a long standing business relationship? Mike started out his computer business with Mountain Computer in Hamilton. He then moved the business to Brantford and then renamed the business to Personal Computer Terminal. PCT was located beside the license office on West St. for about 18 years then the business is now at Nelson St. and Clarence St. PCT has always provided me with amazing prices, quality and service for residential and business needs. PCT also offers employee purchase plans for computers. See PCT for your new or off lease computers / laptops / notebooks

connie

totally recommend this company for computer help..they are extremely helpful and patient with people who are computer dummies like myself ...and are very knowledgeable ...no question is a stupid question..Brantford should be proud to have such a company

Mark Nelson

I don't usually participate in writing reviews, as many are from friends of the owner, however, the sole review in this forum at the time of writing, is negative in nature, from an individual who does not offer their name, No details are provided. In fairness I wish to state, no business is perfect, and any problems and concerns I have experienced with PCT, over the past 15 years, were addressed in a fair, honest and professional manner. I offer this "review" in an effort to setting the record straight.

Hot Babe

I loved my transformer that was purchased for me by a gentleman friend. I had the transformer for 2 years and it quit on me. I went in to have them repair and it was unrepairable. I purchased another one 2nd hand, it was worth the swap. I give the men and lady 5 stars for being the best in the biz. The IT guy himself, I give him an extra 5 stars. They were very patient with me and also they know the business inside and out. Thank you everyone... This is my computer store from now on..... Anyone who is reading this... please make it yours also....

Dustin White

Fantastic independent owned computer repair and sales shop, recommend you visit for great deals and friendly service.

first

After dealing with Best Buy and their rip off prices I came here amazing people very very nice staff they repaired my pc for a little cost of 90 dollars when Best Buy would have repaired it for 200+ I am super shocked and if anything else happens I will be coming back here I recommend this place 100% thank you guys :) also thank you to Andrew for being a really great IT

Gary “TheIrishdude” Maloney

These people including Mike owner is so helpful I haven't seen this in so long

Mark Roloson

I have been using these guys for the last few years and my dad even longer. We both find these guys to provide great service, professional and extremely competitive with pricing. I have recommended PCT to all my family and friends and I would not do so if I was not confident with their overall care, and that is what they do, they care.

Randy Young

Had them upgrade a used laptop I purchased elsewhere. Not only professional, helpful and friendly but also had a great dog to greet me. They also replaced the battery with one from their display so I wouldn't have to wait for one to be shipped in. I am coming back with a desktop P.C. and upgrade/cleanse of the laptop. Highly recommended.

Craig Oliver

Had parts in stock to get back up and running quickly and efficiently. Saved time and expense from having to order online from Dell. Service with a smile!

Kody Butler

Always a pleasure dealing with the people at Personal Computer Terminal. A great place to quickly sort out your PC or laptop needs.