Reviews of Canada Computers & Electronics (Computer Repair)

Michael Nexus

Great staff, good prices, excellent selection

Rob Levasseur

Excellent customer service!

joe Lyon

My son purchased some parts from here and some from other stores and had it built and set up with the service department. We couldn’t be happier! Peter took our order and did the build. The system looks amazing incredibly clean and organised. It’s a see they case and his workmanship is on display. It was completed quickly at a fair price. Thank you for great service and especially to Peter for getting it done so fast and making it Look great!

Antonio Fiorillo

Wouldn't let you in if you couldn't wear a mask and still had to social distance pick one or the other

Hussain Shivji

Had good deals on the range of laptops I was looking for. Staff helped me pretty quickly. Overall very courteous and helpful. A little more casual in conversation than I was expecting, but no points lost there. Got a good product for a good price and good service. That's all I can hope for. Will definitely recommend to friends and family and will for sure visit again.

Justin Lange

Great sales staff, very helpful and never tried to sell me something that I didn't need.

HenHenLOL

These guys will never pick up a phone call so if you make multiple backorders you wont know which one arrived

Taylor Couvrette

Informative staff

Helena Cheu

There were a lot of hidden fees they weren't upfront about. There's a fee for them to even look at your computer with a 3 month wait time and no guarantee they will actually do anything with it. When they found the part I needed I paid for it upfront, but when the repair was completed a couple months later and I came to pick up my laptop they said I still owed them money, despite already paying the service fee and and for the part. I will never come here again. They are slow, condescending, and somehow overstaffed despite not being able to complete repairs in a timely fashion.

Kevin Sedore

In a world full of impersonal big box stores, it's wonderful to have a local shop with genuinely friendly, knowledgeable staff who aren't just trying to upsell. Thank you for your excellent service over the years. I can't recommend Canada Computers highly enough.

A K

Made me drive out to Hamilton location for nothing. No one picked up the phone for over an hour. Inside the store I found 4+ staff members chatting in the corner, any one of them could have been answering the phone. When I arrived, Curtis tried to convince me that an open box is the same as a brand new product, to which I replied that open box is indicated by (*) in stock availability. Their location clearly stated 2x brand new items. Also Curtis, if you are going to upsell a product, do it in a suble way, hey this item is $50 more but look at what you are getting. Dont try to sell me something that is 4 times the price. I needed a intel 512gb m.2 for $74 and the 1tb for $130 is too expensive for me, dont try to offer me a samsung m.2 for $300. Not even a nice try, got a lot to learn. Disappointing experience.

Brendan Murphy

Not as good as the Burlington or Hamilton mountain locations. This location is very small and cramped inside, but mostly just as pleasant to shop at as any other CC location. NOTE: The following is a description of a single bad experience at this store, but it was NOT the store's fault, it was just a single moody and disrespectful employee, and therefore does not in ANY way factor into my rating of the store out of 5 stars. Last time I visited this store, one of the employees totally ignored me when I asked for help, and then he started swearing at his boss after being told by said boss to get back to work and assist me and the other customer waiting at the help desk. Then the employee just walked out and went on "lunch" leaving me to have to wait nearly 40 minutes to get help because he was the only employee at work that day who could help me with my specific issue. The other employees were extremely apologetic, helpful and friendly, and they all dropped what they were doing immediately to try to help as best they could, which made me feel very important and valued to them. Overall I'd recommend the store to anyone, its just that I'd recommend going to a bigger Canada computers location like Hamilton Mountain or Burlington if possible.

Nicholas Hood

The staff are always super helpful and knowledgeable every time I'm here. I was able to return something I mistakenly bought without any hassle. Great place to buy computer components or accessories.

Harry Kooner

I visited there to buy my ASUS TUF Gaming 706... These guys are polite and have avgood knowledge of their job.

JasonJ Brown

Decent products, good prices, fairly knowledgeable staff.

Heather L

Went to Canada Computers after shopping around for laptops for my dad. Darcy was very helpful and efficient, getting us exactly what we wanted for less than we were looking for originally. Thanks Darcy! They also do extended warranties on laptops where they service the laptop's temperature control stuff annually, prolonging the lifetime of the laptop. Really great service at Canada Computers!

Ryan Trebell

I walked back and forth and stood looking at laptops for too long. The guy behind the counter never offered to help me. Would have probably bought a computer if he asked if I needed help.

Trevor Brent

Shelves were empty but staff were friendly.

Matt L-A

Went here recently and to say i was underwhelmed is spot on. Store is clean and decently stocked, staff were friendly. But I spotted all the parts I was interested in. Flag down a staff member, "no sorry I can't get anything from the behind the counter." Alright..odd but whatever, I'll wait for another 5-10 minutes while your two other staff behind the counter are handling their customers. Managed to flag down another staff member, who was friendly and quick, helped me, gave great service. All of a sudden the first staff member (who i can guess is a supervisor/manager), comes up and announces, loudly, that "someone isn't in section B" (I get loss prevention and all but really, this was unnecessary, it was pretty quiet in the store). Clearly aiming at the staff member who just helped me with a couple parts quickly, with this comment. I was taken aback at the lack of awareness of this supervisor/manager. Customer's are why you are here, don't chew someone out in from of customers, and it was clearly undeserved in my opinion, as I was helped, by a friendly and prompt staff member. This supervisor/manager put an awful taste in my mouth with that one comment and attitude, in an otherwise great trip here. Better training for supervisors and some flexibility for your staff, to help your customers. Unbelievable. A new PC store has opened in Hamilton recently, and I will be making sure to check it out before coming back here.

Roy Boell

I shop at Canada Computers for most of my computer related gear. I recommend them.

Giuliano Petti

A lot of floor space with a lot of merchandise for you to browse. The staff was very quick to help and friendly.

Thesakattack

I was building a PC and was so incredibly lost. I took it into see Lance and he dropped everything he was doing and took the time to diagnose and fix my problem. The staff is really helpful and knowledgeable about the products. You want quality parts or work go here!

Dan D

5 stars for the people and 0 stars for the company. Shout out to all the "J's" that work there.

Omair

I made my first purchase at Canada computers by buying a new monitor for casual PS4 gaming and media like Netflix. I picked one up for $209 AOC e2752She 27 and I was pleased with it until I had two decent circles on each side of the monitor that wouldn't go away. After having it for less than 2 weeks I decided to take it back forgetting that Canada computers only has 14 day return policy. The staff were polite and took a look after I brought it back and agreed with me were nice enough to give me store credit since I didn't want to deal similar problem. I picked up a BenQ BenQ EW2750ZL 27 from the Merivale $239 location after getting my credit, hoping this monitor is a better run unlike my last.

Mnoho Spisy

Awesome stock level, hard to find products.

Red and jonny

My favourite location. The staff here are fantastic.

Glenn M. Johnson

Chances are if it's related to computers you'll be able to find it here. But do your homework as some of the deals are not great.

Dan B

My only stop when I need computer parts or electronics! Prices are good and staff know what they are talking about!

Kevin Perera

The Service Technician Andrew was very helpful with the replacement and explaining what was wrong with my device.

Stephen “Baron” Skuse

Had to replace my monitor. Harry was extremely helpful and made sure I got the right monitor cable to match my card. CC is the only Computer store I'll go to because they always help me get the right product.

Book Snuggler

Fantastic experience today - knowledgeable and helpful staff at the Dundurn location, especially the man who finally sold me my hp laptop. Quick, friendly service, no overselling, very honest, and broke everything down for me with my modest budget in mind. LOVE my new laptop, and managed to save all my files from my old one. HIGHLY recommend this place. I will be back often.

Athena van Nacht

Once of the most depressing computer stores I've ever been in, I hope the employees are ok because they seemed very bored and sad

Fred J.

First time I've built a computer was with them in 2014, and any time I've needed upgrades or had any issues, these folks knew just what to suggest and what to do. They've always been friendly and helpful to me. Definitely my go-to for my computer.

Adrian Bartel

Nice space old location ofNCIX, one staff member helped me pick the components for a new computer and was supremely helpful through the whole process.

Ed Loziuk

Excellent service.

Shaun Coleman

This is my go to place for computer equipment.

Total Physio

Customer service is very bad. What they are doing to customers is called: fraud. There receipt has misleading information. I have purchased a printer few days ago Brothers. Installed in my office but I have noticed after test print of 2 pages that the printer is very laud. The next day I took it back to the store to return or exchange for something better. The person from front desk said that i can not return it because the box was open and little of the tonner was used. Their receipt says: 14 days return or exchange policy on eligible item. The assistant manager told me that it say on their website that when the printer is open and tonner used, they cannot accept it for any refund or exchange. How can you check if a printer works with out opening a box???????!!!!! They are expecting their customer to search the website for exchange policy. Now I am stuck with almost $400 dollar printer that its no use to me. The receipt says nothing about printer being sold as final sale or that it can not be returned after a box is open. Please be careful when buying products from Canada Computer. Such a scam.

Google User

Kingston Canada Computers are amazing. hardworking and proficient. Thank you!

Jacqueline Dubé

The staff is so helpful, courteous and professional. It's my goto place for all my computer needs!

Peter Matwyuk

I've been dealing with this store since 2004. Great friendly knowledgeable staff who do everything they can to help you. I miss seeing Catherine's smile though when I visit, but I'm glad she is enjoying the retirement she's worked so hard to earn.

Andy E

Good distancing protocols and process

Adam Cockell

I love computers

Steve Formoso

Friendly and helpful service here with lots of different computers and accessories.

Chad Barber

The one down town has way better service.... will never go to this location again... Was giving wrong information on a product and cost me a day .... on a job site trying to make a product do what it can not ... Go downtown they know their stuff....

Pawel Klimas

Almost everything I was looking for. Specialized parts, better online.

Zander Blondin

Great customer service. Everyone I talked to knew exactly what I was asking about. All in all best place to go if your building a computer.

Albert Domingo

Good prices, sales are even better. Helpful & knowledgeable staff. They can talk to you technical or layman. No pressure sales except for the extended warranty, but that's up to the consumer to validate it's worth. I wish there were more CC stores in Ottawa with convenient locations. This location is worth the drive.

Steve Gallant

Pick up at the door was kick and easy.

type theendd

Came in with bent cpu pins. This Mad lad not only fixed them but refused to charge me for any of the work or lack thereof. …

Mark Pelkey

the worst customer service, website site says they have curb side pick up, go there and they do not, they don't answer there phones or anything, they nothing to try and help you with your orders that have been paid for.

Scott “Osito” B

I go here for 90% of my computer needs, only wicked sale somewhere else could tear me away.

Kevin Burek

Had a good talk with one sales associate at the Sherway store, and then they price matched a lower price from another store plus gave me an extra 10% of the difference... 2 thumbs ???????? The flip side is that the Centerpoint location shut down in-person shopping, so they 2 thumbs ????????

Christopherkwatson W

Super helpful staff, fixed my Video card problem. Fast and efficient. Great selection of computer parts.

Dr.Khaled Khalil

Very professional and committed staff

shhnidey

went in for my first pc build and Jay was outstanding guided me through certain parts and was an overall great first experience, shoutout Jay

Ross Mould

Staff are great, knowledgeable and good selection

William Adams

Very helpful staff

Voltic Vids (Voltic Gaming)

If only I could give 0/5 stars. Horrific service. They back ordered 2/3 of my items within 2 weeks. They never put anything aside for their customers so if you’re waiting on one thing on backorder, you better hope the other doesn’t get back ordered. Also have waited countless hours during all times throughout the day just to get ahold of customer support. Why not go through live chat you may ask? Because I’ve also tried waiting 4 hours for someone to answer, which they never did. The 2 other companies in which I ordered from along with Canada Computers, shipped and delivered everything before Canada Computers could even process anything. Worst company I have ever ordered from.

Mark Lillies

Always have a great experience at this location. Staff is always friendly and helpful with whatever questions I may have. My most recent curbside pick up was amazing, kudos to them for handling these trying times so well. They had a service desk setup to help with walk up orders and I didn't even have to get out my car; as soon as I pulled into their curbside spots someone came right over to get my order number and take care of me. Big shout out to the staff and management, keep up the good work!

Alexandra Ingribelli-Barthorpe

I was extremely uncomfortable and disgusted witnessing what appeared to be a manager kicking out an elderly man with a walker for not wearing a mask. This man was clearly disabled and likely suffers breathing issues. This manager will get away with this injustice but I will not be spending any of my money in a store that does not value individual rights. Disgraceful. The paranoid bubble Ontario lives in still to this day is mind boggling.

Udongien MZ

Awesome huge store. Sad that they moved the little one in dundurn plaza

Kane

a special thanks to dan dave and sean (or shawn i didnt ask), they made my night when i forgot to add a much needed psu to my gpu upgrade! happy camper ready to get that 1440p running (edit) i forgot to mention they even went and found a even better deal on the psu i was originally qouted at 194 and 750 watt i left with a 850w at 164, please yall deserve gift cards!

David Lawrence

Great product great prices. Knowledgeable staff.

Calcifer Moonblood

Local computer company. Decent and knowledgeable staff. If your hunting for computer parts, you can get some great deals and even an extention on sale prices for a time.

Dave Burlington

Thanks for guiding us through the selection process from the latest crop of laptops. Particularly impreesive was, despite acknowledging having a wider budget, you put us into a nice business class Lenovo that was still a few hundred below our top end. You focussed on our needs, not your sales. Definitely a go-to place for us. Lenovo E15

Mike Perron

I bought a phone here about a year ago, and it recently messed up on me. I returned yesterday with that phone, and actually had the store manager tend to me at the repair counter. We probably spent about a good 20 mins trying to remedy the problem. He took care of everything, and had it up and running good as new. Excellent customer service, is what keeps my wife and I going back. They also have a wide assortment of product, and always have what we're looking for. We'll be back, and easily endorse this location!

Joan Stemmer

Sales people seemed to go opposite direction and felt like I wasn't going to be helped. Then when I flagged a person down he was helpful but not very friendly.

Cody Beyer (Jerod)

Ordered a bunch of components a week and a half ago and haven't received any shipping notification or delay notice. Order confirmation gave an estimated delivery of a week and their sit shows no delays for shipping. I have been trying to contact them for three days now though every channel they have and have gotten nobody. I've been sitting on phone for an hour after finally getting into a call queue instead of being hung up on and have been thrown between dialing through and being put back into queue. They've already charged me, so now they've had my money for a week and a half and I haven't even received a notification.

rieses88

One stop shop for all computer needs and then some. Staff is always ready to assist and educate customers on any questions they may have. Also offer computer building and troubleshooting.

Martin

Good place to get parts and window shop. No problems getting what I need and all the employees I've interacted with were great.

Zorin OS

They have mostly every PC part

Kevin Maguire

Was in CC last night picking up a gaming computer for my son. Dealt with Tristan, nice guy, really knew his stuff and I appreciated his consultant, non-sales approach. Great experience!

Alex Gneth

Great place to buy electronics. Staff is very helpful and knowledgeable as well as providing some great deals on a variety of different merchandise.

Tara Tapp

Overwhelming to a newbie like me however the staff is mostly friendly and extremely helpful. Prices are great and there is tons for products to choose from.

Frederick Price

Staff were helpful. Good prices.

Devin Ridley

The best computer parts store in Hamilton, in my opinion. Good prices, generally friendly and very knowledgeable staff.

Ron Gricken

Always great service. Always check the web site before you buy computers or other electronics any place else. Prices are very good.

Ted T

Fairly large store, lots of selection. Much better to know ahead of time what you want instead of asking for help. Hit or miss on staff knowledge on the item you are looking for but decent pricing on most items.

Ryan Chan

Awesome helpful staff, not too packed, great sales

Max Labelle

Gone here quite a few times, and they helped me every time + fixing all my problems on my computer and laptop.

Farhan Michael

I went to the store and waited there to be served by sales associates. Staff seemed unorganized and had no intentions to greet the customer. I ended up leaving the store since nobody was interested to take the business I guess. Definitely be going to Staples in future!!

Paul K

Best place for computer and electronics. The staff is also friends and attentive if you have questions.

KiddyKat

Really cool store, Mark was super nice!! Also I don’t know what other people are whining about, the service was great and we got a good price on our hardware. Thanks Markk!!!!!

Nizar Khalili

Helpful and polite staff!

Curtis Davies

Knowledgeable staff and no-scam purchases for less. It just works for me.

Sagar Dhar

Super helpful service in the front- saved my day when it was needed the most. I could give 10 stars if there was an option... keep it up!

Jacob Horvath

I bought a computer here back in November. The laptops screen had started to unhinge and I took it in for a repair. After pulling it out I was told "Oh we don't repair phsycial damage". Was offered no help despite having warrenty on the computer.

Bryan Wright

Small location, limited stock. If coming from out of town call a head for stock or go to the other larger store in Hamilton on Upper James. Very easy to get to on and off the 403

Phi R. Schmidt

I had a great experience here with James, Matt and the whole team! I needed to return an item that I had purchased online (for pickup at their store) at the start of the pandemic. The purchase ended up not being properly supported on my Mac. At the time, no returns were allowed (due to the pandemic). I put it back in the box, and kept the receipt, and waited for the store to reopen again after speaking to a Manager. Even though a long time had passed since my purchase, they refunded the amount in full. Thanks again to your very honourable team! I can absolutely recommend this store. A+ service

Kaj Gamer

The prices are good and there can be helpful staff but if you need any support after it's a joke. Worst place I have dealt with for that

Alana K

Please be aware that the Cambridge Canada Computers store will not accept returns from other Canada Computers stores in the area, per a conversation with store manager today. This is the only Canada Computers store I've encountered in southern Ontario with this policy, so thought it was important that people know. I don't know whether they would honour extended service policies purchased at other stores.

Ham_Of_The_Udi

i think this place is pretty good. Computers, computer accessories, speakers & more. It is a good place for getting things for your devices

Devin Schulz

Always come here when I need cables since they have such a large selection. Staff are generally helpful in finding whatever you may need.

Carey Evans

Walked in with no experience building a PC but some knowledge about components. Everyone working today was very helpful, especially the man with the great beard (I believe his name was Matthew) who helped me with every component I needed to finish my build. Not pushy about sales, not trying to upsale higher end parts, just purely helping make a great PC. 100% would recommend going here for computer parts, these guys know what they're doing.

Kurt

Staff knowledge is lacking. Go to the counter and ask for a specific product and they ask you to look it up on the web store to get the SKU#. They didn’t know what Corsair Vengeance memory was in the speed I asked for. Returns, exchanges and price matching can be a pain. I now go to Memory Express first and Canada Computers is my last resort. My last purchase was a 10900K and I was warned that if I did not buy the extended warranty and it turned out defective then I’d be out of luck even if it was bad out of the box. Incredibly poor policy and a good reason to never buy anything of high value at this store. Being forced to buy an extended warranty in order to return or exchange a defective product is unheard of. This place is not pro consumer.

April Hepburn

Incredible customer service you won't get on websites such as Newegg or Amazon. Highly recommend visiting brick and mortar stores if you haven't got computer parts from there in a while. Prices are also comparable to Newegg, which is great.

Brian Pengelly

Prices are very good but its someplace you want to know what you want before you get there. Staff knowledge is widely variable and I have had then alternately assume I know nothing about what I need, or unable to find things listed as in stock online which I then found on my own.

james gallant

July 24 2020 , I brought my pc in around 630 pm . Before I even got into the store the guys working were greeting me and trying to help !! I cant remember the young guys name that was helping me but he went way above and beyond ! Helped me install my new cpu and made sure I was looked after . Great service and customer experience! Thanks guys for the hard work !

Sterlson

These guys are working their hardest during the covid times, and doing an excellent job keeping everyone safe. Thanks Lisa!

Darius Dela Cruz

Quick service. Knowledgeable of their assorted products. No pressure.

Ryan GEE-M

The assistant manager is a gem. Highly reccomend this location

Nate Miville

Absoloute horrid return policy. We had to return a defective modem, and when we brought it in, they told us we needed a confirmation number from head office. Told us to go on web to get it. Ummm....were bringing back a defective modem??!?!? LOL We finally get our confirmation number after a couple of follow-ups. We bring back the modem but they wont take it back because we dont have the box or its CD. After some discussion, canada computers decides they will take it back sans box or CD. Jeez, I really hope I can find the CD at home to program this new modem. Either way, no more products from Canada Computers. Excellent pricing but their horrid retrun policy has compeletely truned me off from ever buying any products from them again.

Jim M

My go to place for all my computer needs. I needed a repair, and they ONLY did what was needed. I love not being 'up-sold'. Great selection and knowledgeable staff.

Rabby S

Nick is awesome, helped me pick out everything I needed to build my own PC. Answered all of my questions even IF they were stupid.

Dale T

Good selection but service is hit and miss

christopher sedgley

Great store for all things computer-related. The staff know quite a bit about computers (I'd hope so!), but their services can take a long time, and usually end up past the date that they give.

Alex F

Friendly staff and extremely helpful.

T kuss

Purchases a gaming laptop and monitor from them. Supper informative. Listened to all my needs and put options out in front of me and explained even more. Looked at big box stores as well but got a fraction of the information needed to make the best choice and price was the same.

Roy Nichol

Great support for your pc.

flipmode00 squad

The place to go for computer parts

Andy Gilbert

Great service and knowledgable staff

Colin Weatherdon

Like this store much better than the big box stores. Employees are way more knowledgeable and provide useful opinions on the product you are about to purchase...good or bad.

RedDragonXL

Professionalism at its finest. Huge thanks to Brandon and his team for making my dream build possible. One of the best customer service experiences of my life. Also big shout out to Peter for helping with the build!!

Bitbat

I love this place. PC parts are in affordable prices (well, except if you’re going for a 2080 and a Intel Core I9.) For me, this is the Microcentre of Canada. It has a wide selection of budget computer peripherals, and pc components. They also have a gaming chairs and a gaming zone section where you can see the best of the best. If they’re reading this, please replace the flex office chairs with the gaming chairs once again.

Cristofaro LoTufo

Knowledgeable, friendly staff and competitive prices. Can’t beat it!

Layth Kojan

worst store ever

Kassra Mobini

Tristan was super duper helpful with giving us the most honest advice and not just trying to get us to purchase a product if its not the most suitable product for our need. Great customer service and experience ????????

DeArtola Associates

Curbside service is awful. Placed a simple order on Saturday that their website said that they had plenty of. Tried contacting them but they never answered their phone or email. By wendsday I have up I drove to the store and was told that the item I had ordered had just sold and the only thing they could offer was similar ite at a higher price.... not happy... I have spent thousands with them through my Tech.

Jason McClelland

Great experience, this is the place to go for computer parts!

Glen Johnston

The staff are very friendly and good to talk to for questions

Atousa Xo

The best computer store in town. The manager was very helpful and all the staff is knowledgeable. I will be returning to have my gaming PC built here.

Joan (Joan)

looks like they have variety of goods from microwave oven to router to tv to computers to car usb accessories... price seems alright too

Brian R. Post

Great service. Very knowledgeable staff. I'm very pleased with my computer and monitor.

Julian Ridi

Manager Matt, refused to help me test a computer monitor that was on display. Matt, asked me to leave, cause I was apparently being rude for asking for help. Wow. Matt you need need to go back to management school and learn how to be respectful to your customers. Next time focus on us instead of coffee talk with your employees.

Ian M

Fully stocked store with competent staff. Proper social distancing enforced so you can shop safely in the time of covid.

Luis Balaguer

I'm a gamer but not as tech savvy and I have been purchasing my pc parts and upgrades in this location for the past couple of years. Matt and the crew always help on recommendations for what works best on which situation and where to save and invest on my system Thank you guys.

Chase White

Super helpful sales staff and the service counter makes returns and exchanges so easy. I always go to Canada computers. I like to check out the refurbished section, great deals.

Sean Clark

Great parts store. Almost always has what I'm looking for, easy to check inventory online. Can sometimes take a couple minutes to find someone to help, but usually because they are busy helping other people.

Chris Hanlon (Arbalister)

This is a *massive* Canada Computers location. Canada Computers is my electronics shop of choice, and I happened to be in this area when I needed something, so I checked GPS for the local shop. Really impressive compared to the one in my area - the size is just off the charts compared to the St. Catharines store. Same great staff, and selection that I've come to expect from Canada Computers, though.

rob coleman

Got my Neo Geo arcade recently from this store, the guys there were awesome. Excellent Covid procedures too, the staff took it serious and I felt looked after. Great training. Thanks, will return!

Dan Mossip

Love this store. It's like a geek get-to-gether. So knowledgeable and informative with all their prices and hardware options. #geeksforlife

Ms Panda Bear

Had a great time here buying our most recent computer For my son gaming. Nick was a fantastic sales representative very friendly and also helped us carry everything to the car. I highly recommend this location for anyone wanting to customize there very own computer the staff are very knowledgeabl and have exceptional customer service

Patti Laliberte

why is everything sending me to Instagram? If I click on the URL or the website link, I want to go to the website, not to Instagram. I've tried it with a couple of locations in Ottawa and not much luck. I like the store and would like to go .. but I want to know if the location has what I'm looking for.

Devin Gravelle

The people only want money and the staff doesn't know anything YouTube cant tell you for free

Faisal

Worst customer service ever. Goodluck trying to reach them unless you wanna go in the store physically. If you order something online consider it lost

Matthew Lucas

Great store with a great team the only one in the area able to do costom hard line liquid cooling and at a good price

James Vanderlaan

Great service. Thank you Steve!!

Josh Faigan

Very helpful and very knowledgeable. I was doing some networking. I'm glad I can get help when I need it.

Camie

I found this gem after my puppy chewed through my laptop cable these guys are amazing. They absolutely go out of their way to help and make sure you leave with the right product. They are also the most knowledgeable hands down out of any computer place I have shopped at in the city. I will be building a new computer this fall and can't wait to work with these guys on it. My only regret is just buying my husband a new laptop somewhere else before learning about this store Keep up the awesome work and thank you again!

Ken Marlor

Great staff, great selection and prices that usually beat anyone else online. Also nice that you can still order curbside pickup, even with the store closed due to COVID. Minor hiccup with their POS register crashing during my sons purchase but it was more funny than annoying.

Felix Mongeon

For all your computer, home entertainment needs this place got it all.

Garry Turner

***BEWARE OF GUY WHO HAS HANDS BEHIND HIS BACK with glasses***, I only had bad experiences and that's from a lanky guy with glasses that had a superiority complex and had some condescending undertones with our exchanges regarding my purchase. Not only that, when I asked where I could find it or if you can help me find it all he did was point in the direction and proceeded to walk away with his hands behind his back (superiority complex) you would think that someone who is in customer service industry would have you know customer service expertise. Ricky on the other hand was a great! He went out of his way and asked a few questions to narrow down what I needed, great customer service! Only reason for the 4 stars! Thank you

Wendy Luu

BAD SERVICE BEWARE This is by far the worst customer service I've experienced. The manager, John, is incompetent at his job. I wanted to exchange a product but I was told a different policy from the original location that I had purchased from. Keep in mind, I've had my keyboard for less than 5 days. I was misinformed of their return policy by the other location, fine, but after CONVINCING him to call the other location for me, he finally did, only for me to realize that he had called the wrong location. By the time we figured out his error, it was closing time. This could have been resolved so easily but his incompetence has cost me my TIME. Now I have to go all the way back across town to right this wrong another day. Maybe he just had a long day and wants to go home, but the passive aggressiveness throughout this entire encounter was not necessary. I feel like this problem could have been easily resolved and I could have left feeling a lot better than I actually did. TLDR; 1. As a customer, I shouldn't have to convince you to call another location, that should be something you OFFER. 2. Although he was able to recognize my problem and the inconsistency within the company, the manager was NOT HELPFUL at all. 3. 1 star for having another item I wanted to purchase available lol. Otherwise it would be a 0.

Tyler Burley

Go here for everything business related. If You are looking for great service . Go see Dustin. He's the man.

Joseph Chater

Much better place to shop for your computer needs. I stoped going to Best Buy since they opened. Prices are competitive

Linas Kilius

Best place in town to buy computer parts and accessories. WAY better pricing than the larger box stores, and the staff are incredibly knowledgable and helpful.

Wrongway Feldman53

They have a huge selection, best prices l can find & fast delivery ????

Kathi Philp

Had a bad experience once with them but gave them the benefit of the doubt as that experience was right at the beginning of covid shut down. Gave them another chance was was completely unhelpful AGAIN! Well hoping head office will help us out more than the store did. Will update if they are helpful.

Brad Marko

The salesperson knew his stuff and the prices are very good. Big selection of product and knowledgable staff. Thank you Canada Computers!

Keith Sutherland

I've been going to this location for years and the staff have always been very helpful with any questions I've had when building my PCs and it's refreshing talking to people who actually know what they're talking about (unlike many computer stores). On top of that the prices are reasonable without a crazy mark up and they carry a good variety of products in stock at each location. Definitely recommended for computer enthusiasts that want to go to a store instead of ordering online.

Lorne Kinsella

My go to place for computers, parts and supplies, the staff is extremely helpful. Plus in my opinion they have the best prices in town.

Benjamin Grim

First visit in long time. Great choice of products...staff eager to help. Great place!

P Hewlett

I do shop here for computer and printer supplies, but today I just had a friendly question to ask.

The Glitch In The System

Prices have gotten much better here through the years. Would recommend checking this place before you buy online.

Duncan Watson

If i could leave 0 stars i would. I asked for a DSL modem of a certain model: smartrg 516ac. I was told it was no longer available, but that the smartrg 808 was available. I trusted the referral and purchased, only to discover at home that the smartrg 808 was NOTa DSL modem, it was a CABLE modem.I tried to return the $215 purchase and buy the type i needed,(2 hours later with receipt, all packaging), but STEPHEN declined to rerurn the item. He seemed to enjoy it. Extremely condescending and passive aggressive individual. Self grandiose inflated relevance. Further more, when i reluctantly conceded to buy ANY OTHER VDSL MODEM, other than TP Link(which wont work in my situation), i learned that they don't carry any other options! In other words: they knew i needed a DSL other than the only one they carried, recommended a CABLE instead, and then refused to return it when i realized. I dont and wont have kids. I spend my money on hobbies and computers. My current x570 build is well over $6000. I will never, EVER spend another cent at this company ANYWHERE for the rest of my life. And I will use all power of speech and persuasion to convince others the same, Because of my experience with STEPHEN. Small scope self important excuse for management. In the face of clear timestamped facts, it was more important to hit me with smirky one liners.

Azim Hoque

Not a great amount of items on display. Never found employees welcoming or desire to help. Difficult to navigate the store as place looks cramped.

Princess Spooky

The person that my fiance asked didn't want to even bother to look for what he was asking for or check other locations to see if this company had what he was looking for in stock. Ended up going to a different store and actually getting some help.

Erik Cadieux

(Translated) Very nice place! A lot of good deals but nobody speaks French. (Original) Very nice place! A lot of good deals but personne ne parle français.

Eikonic Design (EikonicDesign)

Canada computers is great for all that tech stuff you can't find anywhere else. The staff is USUALLY pretty knowledge, but iv had times I go in knowing more than them and that kinda defeatsl the purpose of going in to find answers. Product selection also really good in store, but more available online.

Blair Atkins Photography

Recently (Aug. 5, 2019) I had the opportunity to visit the Queensway (Etobicoke) store location and my order was serviced by 'Mohammad'. In a day and age where customer service seems to be in short supply, Mohammad was a wonderful exception. The Gentleman was knowledge and personable in his responsibilities. As a professional in my own Industry it was a wonderful surprise to see that customer service is still very much alive in our City. Keep up the great work, Mohammad. Your a credit to your Industry and employer. Regards, Blair Atkins Blair Atkins Photography (Owner) Toronto, Ontario

sarah pennisi

Peter was super helpful and knowledgeable! Thanks for all your help today ????????

Andrew Nguyen

Friendly staff. Facilitated a return with ease. Smaller than the other location therefore they don't have everything the other store has. Other than that the staff is quite knowledgeable and helpful.

The Untaught

Great deals friendly staff overall a good store

Shahan Aaron

Very knowledgeable staff. Great service. Timely. Greater value than other places.

Stephane Berger

Great job in recovering Data on external hard drive

Nancy Couillard

Had a great experience computer shopping with them. Not only was the sales person extremely knowledgeable and explained everything clearly, he made numerous attempts at trying to find something that was what I was looking for (I was extremely picky since it's a large amount of money!). There was never any pressure or influence towards more or less. Would hapily buy there again. Hopefully not for a while though... One computer every decade is all I can handle!

owaelmo

guys are friendly..easy to approach ????

Richard Cordner

I didn't go into store but I dealt with them over email and have to say that this store was really helpful with a special order/rare stock item. I was being a very needy customer asking for extra packing material and they obliged me with pleasure. It's the small things that show what kind of service ethic a team has and I can recommend this one.

Chris

Very efficient sales process and knowledgable staff.

Walter Parij

Not enough staff for more than 2 people visiting the store. Featured sale items on the website don't have the same price in store.

Jenn/Nhya

Great service. Very helpful employees.

Caleb Bell

They always have the best stuff and they're nice people.

Sunny Ho

I was in there looking for a way to connect my sound system up via an old subwoofer and the sales associate Paul was super informative and helpful. He was very patient with me and helped me come to a solution out of his own kindness and …

Mathieu Larocque

I've spent almost $10,000 here in the past 3 years on a few computers. Generally getting ok service and knowledgable staff. I went in last week with my cousin to build him a PC and after coming home, we noticed the SSD wasnt reading. We brought it back and they told us it was defective and gave us a new one. Skip 2 days, we built the PC again and notice that the computer isnt turning on. The pc turns on completely when you flip the switch on the PSU, which isnt normal. We go back, they tell us the power supply is defective.. now again, the SSD wasnt working, now they tell us we have a defective motherboard, and cant exchange it because a pin for the case USB is broken. 3 defective parts and garbage customer service. The pins were fine and cant prove it was us or them. If the whole motherboard is defective do you not think it could of been damaged in shipping to your store?? Never spending a dime here ever again.

nes

I was so excited for this store but my experience ended up being extremely disappointing. I went to the counter where they keep the computer components and asked if they stocked a certain type of graphics card. For context, I'm a woman and I was with my boyfriend at the time. While he was standing next to me, he had nothing to do with my inquiry to the clerk. The man at the counter checked his computer (I could instantly tell he wasn't very friendly), and after a few seconds he walked back over to us and began to tell my BOYFRIEND but the part that *I* asked for. Seriously infuriating and downright sexist service. I work in customer service and my boss would fire us on the spot if we acted this way towards customers. Not to say all the employees there were bad, but enough were to spoil the experience for me.

Chef Amanda Finkle

Always great service, I never feel pressured to purchase anything. They answer all of my questions and help me understand what it is I need to get the job done.

Nghe Luu

Wish I knew earlier that they price beat competitors, whether online or brick & morter. Seems not every sales associate knows this so just speak to a manager if you get told otherwise. The ability to use rewards points makes it that much better. Happy to support this business in Hamilton!

Jessica Brozic

Very helpful both on the phone and in person. We had some specific challenges with finding the right router. Great return policy if something doesn't work.

SWOMFLYS

I keep giving this place chance after chance and every time they let me down. This has to be one of the worst managed places I've been to. Everything from them misleading you when they sell warranties to the in-store customer service. I will never go back.

Bartosz Ostrowski

worst customer service ever. still waiting for an email. If that continues i am switching to bestbuy for GOOD. Final sale clause hidden in warranty description. cannot return item at all. Is this 21st century ??? No more Canadian so called business for me. Will stick with companies where customer service is a priority!!!!!!!!!!!!!!!!!!!!!!

Spencer Hines

Best place in HRM to get computer parts locally without being price gouged

Jeff Mulder

Great service, very spacious compared to the Waterloo store. Excellent selection. Would I go back again? Obviously Yes! Canada Computers rules. P.s. and they carry Ducky keyboards now.

Benoit Brind'Amour

Hit or miss with long waiting times if you need things behind the glass. Prices are usually really good.

Cameron Hadfield

Prompt service and very nice staff. I had placed an order for pickup and it was a flawless pick up, though there are no signs to indicate where you should go to pick things up. Covid restrictions seemed to be taken seriously, as masks were mandatory and there was hand sanitizer near the door. Though I would have loved to stay longer and pick their brains about my build, I hope to get a chance to do so after the pandemic clears up!

Alex Zimuus

After back ordering an item in August, I attempted to contact them for months through calling and email, even their main customer support couldn't get in touch for months. Find out later that they cancelled my order without informing me and without refunding me 2 months after I made the order, that was 7 months ago!!! Now I'm told to go into the store to get my refund, which I would never have known about because they refuse to answer the phone (voice mail is constantly full, they probably don't listen to it) and won't even answer their own company emails. Whoever runs this place is severely incompetent and ruined any idea of me using CC again. STAY AWAY!

Haider Khan

Abysmal Service. Nothing more to say. Estimated that they would fix my laptop screen in 2 weeks and have it back before school started, and I received it back 5 weeks later. Not to mention that the laptop was roughed up and had several knocks that weren't existent before. Absolutely would not recommend, 2/10.

Alexis (SurpriseBoops)

Went in recently to get myself a new monitor and was helped by Matthew, he was incredibly polite and helpful, didn't try to push for us to buy things we didn't need, answered all of our questions and made sure we were leaving with something we were happy with. Other stores hear that someone is a streamer and start pushing for things the person doesn't need and he at no point did that. Looking forward to getting my desktop from canada computers as well now! ♥

Matthew Roberts

Always helpful, great prices, and easy to find things. Selection varies depending on what you are after...but they are quick to help and/or order in from other stores if they need to. When you need things in a pinch, usually on par or cheaper than Amazon and you don't need to wait to ship. Stock levels online are almost always accurate.

Tobias Hock

Very poor customer service, even poorer attitudes. Needed a SSD, came up to the door and they told me its curbside pickup, i said that fine all i need is a SSD, they told me i needed to go order it through their site and wait for confirmation before coming back to the store, i told him all i needed was one SSD and i knew exactly which one, still he told me NO and said i needed to go order online and come back, THERE WAS NO ONE WAITING behind me, i was literally there when the store opened. I left went to another Canada Computer which i wont disclose for obvious reasons which one, but they were more than happy to grab the drive CURBSIDE without pre-ordering online first. This isn't the first time I dealt with poor customer service from the Burlington store. I was in the store one day and went to walk towards the cash, and there was a sign that said one way only and the cash was right on the other side, there was NO ONE waiting in line on the other side or anyone near that area so instead of going through the normal line of walking around their human pen line i decided to walk past the one way sign and the guy stops me and tells me to walk around, i asked why? he said its its procedure, im looking at him dumbfounded like dude there is literally no one else here and your making me walk all the way around for what reason? who are you protecting??? I replied " There's no one here my dude" "its a matter of principle" oh ya i get that dude but come on, there is literally no one in line that would benefit from me following the corralled pen line for people to walk through. He made me walk all the way around even though there was no one there and it wouldn't have made a difference. After following his route he made a comment " now was that so hard walk an extra 15 steps? " OMG the nerve of this character. I let him know his true calling is to become a COP! I'm all for following rules and everything but when it literally wouldn't have made a difference and he purposely decided to POWER TRIP because he could?

Aster Fan

Excellent customer service. I was greeted the minute I walked through the door and all the staff members were very helpful. The store itself is very clean and nicely organized.

Jennifer Kelly

Very knowledgable staff. Decent selection. Prices can be on the expensive side For the accessory items.Best to shop around especially for monitors can find cheaper at Best Buy

Nathan Z.

Lots of stuff to look at and choose. Was sold a monitor with built in speakers but was given a refurb with broken speakers. Had to go back and return I t for another monitor, was told it doesnt have speakers in the first place so I was lied to, because the manufacturer and Amazon say it does. So are the manufacturer and Amazon both wrong, or was a lied to by people who didn't know much or just wanted a sale? Huh not sure if I'll go back any time soon.

Richard Tousignant

Great helpful staff, made the best of shopping during the pandemic

Luke Liwanag

People were quick and I got my order right away

Harsh Mohan

Little bit of mess but i can totally ignore it as long as they have low profit margin and great deals and discounts I love this place Consider visiting before buying it from somewhere else

michael yeung

helpful staff went during this covid thing so its hard to browse the store because you feel rushed by the people waiting outside

Joanne Brigmantas

I appreciate how helpful the staff always are.

Julien Gratton

Great computer store, but if you are looking for part look at the Ottawa one

J Gnome

Great east end electronics/computer store chain.

Laceras

Love the selection of products here but my only complaint would be the lack of customer service and shortage of staff around to help! They're constantly busy though but it's hard to even get an answer on the phone to save going in.

Jerry Bilous

Great selection of cables and media adapters , phone cases, bluetooth speakers... Very helpful staff. Fair prices.

Atlantic Canadian Gamer (Atlantic Canadian Gamer)

Great place. Prices seem to not often reflect what is on the website so if you are interested in an item check their website for the latest price.

Dan Miceli

Purchaseed a TV online over a week ago, called before I made the order to confirm the TV was in stock and then immediately put the order in. I still have not received the TV and had to call them to learn that they have sold the same TV that …

Francis

Awesome staff, much better than all the other Canada Computers I have been to.

Erick Taboada

Excellent customer service

Andrea DiMarco

Poor (nonexistent really) customer service. Basic good service includes thanking a customer for their purchase. Not whipping the receipt at them and saying "there ya go".

Mike K

Horrible experience I purchased a monitor from here and it dropped $100 in the next day and they refuse to honour that and to top it off the monitor doesn’t work right at all so I called to exchange it and they refused to honour the new company policy even tho other locations will. Will never shop at Canada computers again. I can see why Best Buy will always do better and hopefully Canada computers goes outta business soon

Denny “zombiekiller924”

I love going inside and looking at all the computer parts. just don't buy any cables from them as they are over priced

Craig Deacon

These guys are great. If your PC fix or diagnostic is fast on the spot they will do it for free. Great service and reasonable prices for work requiring you leave it with them. Every staff member I've ever interacted with has been polite and very knowledgeable. Excellent service all around.

Talence Talence

Freindly staff but not easy to find parking spot

Mike M

Horribly short on staff. The store wasn't all that crowded but there was a line up 5+ people at the till while I was there. (most of the people in line at the tills did have returns or issues that seemed to be taking a while which is not the fault of the staff). I waited 30 minutes for someone on the floor to help me buy a computer chair. I watched several people come in, wait a little while and leave without buying anything. I ended up going home empty handed.

Crystal Meade

Fabulous customer service delivery. Jesse ensured we acquired the right graphics card to be installed installed on time for an exam!! Jesse rocks! Knowledgable and friendly staff.

WARjen

Ok, To make a long story short the coworkers and manager there, especially Malic were amazing. Not to sure If that's how you spell his name but he did an amazing job and I have never had better customer service. I had to return something after the 30 day return period, a bunch of things happened with coworkers that I previously had talken to about this product. One said it was out of stock, one said they would give me a call back, one of the assistant managers refused a return and then proceeded to take my PHYSICAL PROOF OF PURCHASE as collateral. Over-all everything was solved in the end, could never be happier.

Tyler legenD

I went to Canada computers today and waited in line for around 17 minutes. Only for them to tell me that I need to order it online. They had the part and everything. Now, I understand covid restrictions and all but couldent they just go fetch the product for me like best buy and other stores are doing? Since I stood in - 25 weather for 17 minutes plus the 10 minute drive they could have at least gave me the option. There store wasent avaliable for pick up for me either so know I have to wait 1-2 days to use my computer. 1 star.

Joseph Sequeira

I've built numerous PCs from here that stand the test of time. All the staff here is friendly and knowledgeable even during this crazy time they were still able to help out and get me my order. Will only buy PCs from here for as long as they are open

Robert Tello

Friendly service. Knowledgeable staff. Great selection and prices

Donovan Bennett

Good place to shop, helpful staff, good return policy

brad currie

Helpful and knowledgeable staff

Edward T

Brought my mom's computer in for repairs and was very pleased with the service I received. There was a backlog of computers in for repair so I had to leave the computer with them for a few days and pay a diagnostic fee. I received a phone call from them explaining what was causing the issue with the computer. They were able to fix it and I was only charged for the parts. My mom's computer is now at home and running perfectly again and she is happy which makes me happy. Thank you Canada Computers.

L Lawliet

Absolutely terrible service. The only reason this is even bothering getting two stars is because the staff I personally dealt with were friendly, helpful and competent. I had taken my Laptop in for the hinges to be replaced. Understandably, I was told it would take a couple of weeks to order. This was fine. But here I am, 2 months later, 20 or so minutes after I got off the phone with them. I was told the parts still hadn't even reached head office. If you need something fixed, I would suggest a friend or another place entirely.

Terry Babij

Excellent local spot to pickup computer bits and pieces. Great selection of components and levels of quality. Good tip is to monitor their ads for sale items, On a recent build saved well over $200 or parts needed for a new build. This was more than 15% off. Better to shop locally than order online from other unknown sources. Large selection of cables at good prices that NONE of the big boxes sell!

Robin Hillstrom

Great service.

Kyle Cyr (GamerGT)

Terrible Service department! But good sales. I bought an Asus ROG laptop from this store 2 years ago and with that bought the extended warranty. So everything was working fine till the computers battery indicator starting flashing orange and green a month ago. so I reformatted my laptop took it to them told them the issue and they said okay will get on it. A week goes by and no answer so I called and they say they haven't touched it yet then the next day get a call its fixed (wow great speed once I called to complain). So I get the computer back he says the light hasn't come on it's fine so i pick it up. Once I get back home I start installing apps then the next time I restart my computer and the light comes on again so bring it in tell them that this is what's happening they say okay we will look at it again. they call back and say you might need after a reset the light went back to normal but now the keyboard stopped working (I didn't bring it in for a keyboard why is it not working) then an hour later get a call it's fine and works. I pick it up come back home to find the computer doing the exact same thing after a restart. I go back complain they say it MIGHT need a new battery which means they didn't properly check to make sure it did in fact need a battery and wasn't related to any other issues with the computer and didn't tell me how much it was to replace. It doesn't seem they really care about any warranty work and seem to do bare minimum with most of the stuff they did to my computer I could have done in 20 minutes but it took them almost 2 weeks. As well their is now another issue with my PC that I need to get repaired and I am going to go for a 2nd opinion on the charging issue since I think it's most likely an issue with the computer not the battery and feel the person who was looking at my computer didn't thoroughly diagnose it.

Malcolm Purdy

I had just gone in to a competitor to find a computer. For me I was going to lay out a significant amount of money for a new laptop. I felt like the sales person was ticked because I was an inconvenience. So I left that store and went over to Canada Computers. I was greeted and treated with respect. I admit that this experience is unquantifable but I know it when I experience it. The sales person, Rob, listened well, offered a couple of alternatives, and sold me a new laptop that night.

Bruce Bowman

Large store and good selection

Ron Dumagpi

Went in laptop shopping. The sales rep was very knowledgeable and helpful answering all my questions and presenting possible solutions to my needs. Ended up not buying anything but I will likely be coming back.

Levi Morris

I highly recommend the guys at Canada computers in Kingston. If your shopping for TVs, computers, monitors or really any thing electronic check them out. They have a bigger selection on their website

David Briggs

Always lots of help when needed.

Chris Ellerbeck

Awesome store, great specials and everything anyone could need in terms of computer hardware and other gizmos. Friendly staff, decent prices, the best place for the computer lover in your family.

Chaitanya Varma Pericherla

Bought my dream build here, driving all the way from Windsor, was genuinely planning on giving 5star for in store customer experience but that happiness lasted only until I turned ON my PC to find out you guys don't have basic "common sense". All details, mailed to customer support, your apologies aren't going to change the situation, so save them for yourself.

Julian Ridi

Better than Burlington. The guy that answered the phone still didn't understand what I was requesting. I don't know if it's the youth of today, but apparently listening is very difficult for people to do.

Adam Banski

Great service today! Really know their stuff.

Jason Jay

Wish I could rate it zero. Just came to quickly cut side pickup something I have a child in my car with me so I just stopped at the side of the lane on private property within the mall and lady operating the pickup says she won’t serve me until I move the car lol love it when a computer store thinks they can enforce private property bylaws. Won’t be shopping here ever again that was just ridiculous it’s not even busy and I had my vehicle so my daughter could see me and I could see her employee wanted me to park in the only available spots far away from the lot.

Thomas Erskine

good place to buy computers and other electronics. reasonable prices. great selection. knowledgable staff.

Daniel DuPont

Lots of hard-to-find parts and peripherals, very good prices.

Alexander Ferreira

Was helped my a gentleman named Andrew. Quickly diagnosed the problem on my pc and even went above and beyond to clean up the wiring inside my tower. Excellent service. Would highly recommend

Trevor Grimtripper

The new go to place for tech

Andrew Simpson

Good computer shop but a bit over priced and inventory lists have been removed from website

Scott Delahunt

Between the team downtown and the team at Tenth Line, I was able to get a replacement power supply for my laptop.

Jack M.

Great computer store, has everything you need. Recently had a few ryzen 9+ 3070GPU laptops I was able to secure. Always happy with their service, no sales person tactics here either.

D-Boy C

So it turns out that this company as a whole could care less about it's customer loyalty (25 yr customer) but rather potential lawsuits that may or may not even happen. Will never see another hard earned dollar from my pocket. I was refused indoor service due to my medical condition that doesn't allow me to wear a mask. Against the current mandated mask by-law, which clearly states to respect persons who fall under the exemption list, was completely ignored as there company policy. I guess CEO Gordon Chan feels he has the right now to discriminate and/or segregate people who he sees fit that may be different. Let's hope in the future they don't implement corporate policy to discriminate against race, gender, colour, etc. Godspeed.

Michael Krukar

Things are hectic during covid. I wanted to thank Brandon and James for going above and beyond with an issue. They helped me out and were very understanding.

Steve Kelly

Great Tech for a great price!

Joshua Brown

Offline they probably have some of the best prices on computer components. It's best to know what you want before you come in and if it's busy you may have to wait a few minutes for someone to help you. Great selection of goods.

Arcanum

Best store for electronics and computer components. Always had great service from knowledgable staff

Benjamin Clarke

Entertaining staff. Helpful too. Was looking for an item I saw online for sale and a sales rep lead me straight to the aisle and the item. Was very much appreciated. Helped me get what I needed. Quickly and head back to work.

Francis Belisle

Always having a good time out there, knowledgeable employees and very friendly. I will always buy from them before looking online.

Bill Zhu

Good selection of items. It's nice having a physical store for computer parts so you can pick it up and get it into your system right away. Service is good when it's quiet, but when it gets busier, you feel like you're not even there because no one acknowledges you.

Dino Caruso

Update: I've been a long time customer of this location. Their team is awesome. Matt Wilson & his staff deserve a medal for trying to manage through Covid. If I could give them 6 stars I would. Highly recommend

Lisa Wang

I took my desktop in for a diagnostic. I was told it would be ready in around 2 days. I got a call a week later asking me for the password to my computer. They didn't even start on it. Are you kidding me. I will never trust them again.

Todd B

Ordering laptop on line was easy. Staff was polite and professional.

Dmitri Tchebotarev

Refused to price match, even though the policy on their web site says they do.

Fokiss Mike

They got everything you need but the customer service was bad a just lazy.

Andrew Hartwig

Edit: I'd like to point out I'm mostly referring to employees/customer service in this review. Do yourself a favour and bring your business to Appleby. You will have a much better experience. The other reviews are right. This place does not care about their customers. It's take it or leave it. I preordered a 3080 December 5th. Excited, I told my brother to go get one as well. He ordered the same one as me, I was told I was second in line, he was told he was 3rd. 3 days later my brother got his card. I called 8 times before they finally answered to complain. Whoever I spoke with clearly didn't care that I didn't get mine first, but told me my order would certainly be in next week. 3 weeks later I had to go back in to get my full down payment back. While refunding I explained the situation, and they REALLY did not care. They just gave me my money back without trying to resolve or fix the situation. Take it or leave it. You're better off taking your money to memory express. They pick up their phones, and care about their customers.

Ivo

Decent selection of stock and good prices. Unfortunately they are stocking less and less all the time.

muhammad anwar

For it needs

Jean-Francois Bibeau

Best prices for computer components and misc accessories you'll find in town.

Sean Zammit

Staff were down to earth. Easy to talk to and great cross comparing. Went for a laptop left with a desktop because the staff suggested other options to fit my needs.

Jay McGoon

Despite covid-19... The store staff is doing a really good job. They couldn't completely fix my problem, but the manager was right there to assure me that I wouldn't fall through the cracks. Don't count on their head office to help you out. Go to a store. It's the only way you'll get any assistance.

Miguel Lalonde

Knowledgeable and friendly service, quick check out, overall great place

Kevin Ed

Not bad i came here a few times it has pretty good things to buy and they also have cool gaming rigs what's very surprising is that they have their own line of gaming PCs which are pretty cheap and very cool. They also have monitors, accessories for pcs, network things , tvs in some cases and in other stores they sell furniture. I overall recomend canada computers.

Mike Crete

I've bought a ton of stuff from this location. Never an issue and always helpful. Prices for the most part are great. I see reviews about the return policy being a bit difficult but I've never had to return anything so no comment on that portion. If it is a policy issue they may want to fix that as it's the only thing really giving them bad reviews.

Steve Neuert

Great staff, good price, no waiting and the website gives you a chance to shop before you get there

Mike Manz

I've been shopping at CC Burlington since they opened, way back when Simon and Danny were running the show. Through the years, the staff have all been great, with Ricardo and Lisa especially standing out-- they've always been incredible to deal with! The COVID era has definitely made things a bit more complicated, but Matt and his team have done well in keeping the doors open and the wheels on in these unprecedented times. Now, if you could just magically make some RTX3000-series video cards and Ryzen 5000-series CPUs magically appear in the supply chain... :-)

MrBoneified

Great place for computer parts and accessories. Staff is very helpful with information!

Chris Routh (Routhinator)

Loved Canada computers when it was on Rideau, now I have to spend a minimum of 2 hours travel on a bus in one direction to get to any of their locations. I'd rather wait two days to get a NewEgg delivery to my door than lose 4 hours from my day.

Charley Chuan Liu

I'm officially done with this location. The ENTIRE management team are the rudest, unhelpful and just straight up mean people and seem to hate their job. Please take the extra drive to downtown, midtown or mississauga location if you can and least deal with some nicer people. 0 stars if i could.

Lynn Latour

Good price, good product. Just bad customer service.

Richard Litke

Excellent prices! And many unique imported items and gaming gear. I love their gadget selection and the way the staff will tell you about each product and possibly demonstrate it for you. Friendly service and wide selection make it my favourite go-to shop for computer gear, cables, and gadgets.

Zupharion

Great service, friendly staff, decent and competitive prices,

Sarah Jeanette

I have ordered several online orders for pick up, one of the items from my order was sold and I had to come back another time to get something else, now I was sold an incorrect item that was not on my order.. overall just very dissatisfied by the service because I had to drive an hour and a half a total of THREE times to get the correct items I ordered.. Giving and extra star for the good covid measures in-store.

Syl Duval

I work in IT. Corporate is a little difficult to deal with sometimes. But other than that, they usually have what I need.

AI

Helpful staff and friendly as well. Huge issue with products, even if they have the beeper tag on, some are returned items from previous customers that haven't been cleaned or re-packed to look the part of a new item.

Gagandeep Singh

Poor customer service, went for graphics card today , wanted to read the specs on the box, the fat guy was holding the graphic card, as if I was about to steal the card from him, harassment at it's best, ended up getting the card as I have knowledge about graphics card, but the fat tall guy near the counter was clueless maybe dumb as well. Eg. Only for this guy: Whenever you go and get a car or even a laptop/mobile for urself, just blindly buy. I hope no one even lets u test or see the product before you buy it. I know there is shortage of graphics card, but it is less important than humanity.

Pavol Andrejko

Bought many parts over the years and never left a review. Manager Matt and his team are knowledge and always willing to help. Will be back for sure.

Samuel Arnold

Came in here for a usb cable during the pandemic, which I needed urgently for work. Was told to place an online order as I got to the store. That was fine; however, upon placing the order I came back and was told it would take 30-60 minutes to fulfill. There were about 2-3 staff standing around staring at me. After about 15 minutes the order came in from the head office and the manager, sarcastically, shouted out my name, the order and said it was urgent. I understand that things are difficult during the pandemic but the staff were rude and treated me as if my requests were crazy and inconveniencing them. I will definitely be taking my business elsewhere in the future. I've purchased and built several computers from CC and they were great but based on how I was treated today, I don't think I'll ever go back to this location. 2 stars because I got the cable in the end.

Gigi Falbs

Sales person was knowledgeable. Help me select an SSD hardDrive. When I walked into the store the gentleman that was at the right of the entrance did not even look up. I said hello and got a grunt in return. When I asked where you can pick up online orders, the gentleman said at the sales counter. There’s no sign that says sales counter unless you’re looking at the front of the store from the very back of the store. All in all my experience was not a great one as their customer service is in the dumps. If they can match their knowledge and expertise with their customer service ability they would be amazing. It’s not what you say it’s how you make people feel.

Darien Head

Had my PC built here two weeks back and they did a phenomenal job. Would recommend this place to anyone. The staff are also very willing to help you out and provide great recommendations. Thanks again !

Ronin

Beware of their price match, I was told when they opened in Halifax that they would gladly price match with Newegg.ca Went in today and the Manager took it personal got very uncomfortable and salty, they chose the fastest shipping method from Newegg which is the most expensive when "free shipping" is clearly stated on newegg.ca to add to your price match so in effect they do not actually price match fairly. Off to newegg.ca for a better price and free shipping. Kinda sad because I was excited for a new store in Halifax it did not take them long to disappoint.

Kendra Paterson

I have an older iMac that needed to be cleaned for dust, and also needed the hard drive replaced. They were able to work within my budget, cleaned the computer, replaced the hard drive with an SSD, and put the old hard drive in a chassis so I can still plug it in and access all my old files. They were extremely professional and knowledgeable. Andrew was a huge help. They had the work done in five days - and a week was their estimated time to completion! Thank you so much for taking such good care of my computer, will definitely be visiting again in the future!

Birendrajit Singh

Had very good experience buying new desktop.

Cory McComb

Better then the london store ! Saw they had stock and placed an online order picked up in store the next day !

METALHEAVEN CANADA

Some of their staff is friendly others are rude. I asked someone a question and without even bothering to ask i got a simple "NO" he was carrying a box and was a too busy to help me so i guess it depends on the person you get

Dave Fulton

Very large, lots of toys

Fabien Charbonneau

My goto place for all my electronics' needs. Good staff always willing to help, plenty of products.

- V3RT1CAL

Bought all my components to build my first gaming PC from here, It was awesome to see all the components in person rather than ordering them online. Staff was nice at the counter but was more concerned about selling me a warranty than answering my questions. Luckily i did a lot of research on the components i wanted. Also it seems like the staff is afraid to leave behind the counter and come ask if you'd like a hand finding something, if you do see someone its like there sprinting to the back room for a break. Price matched a GPU and they tried everything they could to NOT honor there own price matching procedure and guidelines that are online. Finally a manager approved after about 15 mins of staff members trying to come up with an answer. The price match isn't a true price match because they add on the cost of fastest shipping available to the lower price. Lucky for me it was only $9.99 so i still saved some money but i can imagine some things you wouldn't save any money at all. Good store but better customer service would make it a great store.

Jason Young

I went to this Canada Computers Burnaby location today for a Display Port Cable for my business. The store was well laid out, I found what I needed in a couple of minutes, and the staff were helpful and had me on my way in no time. Pricing was good too. I will be back and recommend this location.

David Prpa

Fav Go to computer Store

Michael Giorgi

They're doing their best to serve customers and keep everyone safe in these weird and goofy times. Of you order online the prices is very smooth. Please don't show up looking to get something right away. It'll only cause you frustration.

Rodrigo Parades

Amazong PC store you can find almost everything here and staff a very knowledgeable sometimes some seem to talk down but they are friendly

Chelsea Rolph

They do have a better computer equipment than other places like staples and best buy, but I tried getting help for over 30 minutes and I felt like the questions I asked were bothering them. Luckily my partner was there that knows computers so he helped me more. When it came to financing, the communication from their staff was really poor and wouldn't make sense. We got different sets of information around financing everytime we went in.

Sean Williamson

This is my local computer shop, Matt and his team are always friendly and helpful when they can. I've been to most of the CCs in the GTA and this one is the best.

Teegee72

Great bunch of people, had everything i was looking for. Didnt look for too long or id of gone home with the store! Lol

Catherine Leveille

Shelves were low on stock.

Mike Peter

Super nice staff and very helpful. I have novice to intermediate pc building experience and Blase took the time to explain several options and any hiccups I might run into along the way... Made an informed purchase thanks to his help. I've compared prices before against Amazon... And there's only a small markup over what you'd pay online ($5 to $10 for the components I looked at) which is totally reasonable for a brick and mortar store. I live out of town and it's well worth the drive. Will buy again and again from Canada Computers. (new location looks great BTW)

RSC

I'm shocked and only negative emotions ????,staff probably came from some farm ???? or some country side ????, they don't have an idea how properly to talk with customer which is feeding them in general. Unprofessional cashier and customer service....If you want to get it good deals take a look online first or other location.

BAZZI BLASSA

fast and good service but I give 3 star because the guy just give me the laptop without verify with me that's is work corectly.

Andréane Lacroix

(Translated) They are very honest and think for the sake of the customer ... (Original) Ils sont très honnête et pense pour le bien du client...

Lucas Selwyn

Staff was kind and helped me pick out my parts, although some parts were too pricey than I could’ve found on something like amazon or new egg.

Sa’ad

Mathew has one of the best customer service I ever seen. His knowledge, Smartness, Passion, and Personalty is incredible. I was there to buy a Custom Build PC that I am going to be building. Mathew helped me pick all the parts, he has all the knowledge and information on every single Component that I picked.Thank you so much Mathew again, you are the best!

Doug (Fignewtons)

Waited outside in line for over 30 minutes. And there were a dozen people still behind me. When they have a problem order, good customer service would be to step the customer aside and bring in the next person. One customer was at the counter for about 20 minutes, when the typical in and out is like 3-5 minutes or less. Over the last while I have dealt with 3 different Canada Computer store and this was the only one with a massive line, the others had like one person in line as they are dealt with quickly.

Matthew Castiglia

Love it

Tim Payne

shop, the staff is knowledgeable and know their stuff. A lot of things aren't on display as there's limited space in the store but you can ask or use their in-store computers to look things up that you might not see on display. Anything tech and they probably have it. Overall a good place to grab your Tech stuff.

Glyn Jones

Good prices. Helpful staff. My go to place for computer bits and cables.

Jason Leclair

Great service they helped me with what I needed to build my first computer myself.

Glen Moffat

Staff very helpful. On shelf stock selection very limited. Weird to actually see the impact that semiconductor shortage is having on these types of stores.

Sacha Rajewski (Procrastinating Gamer)

Feel really unwelcome shopping here these days. Almost like it's an inconvenience that you're there. Only saving grace is prices.

Nathaniel Ulian

Looks small on the outside but opens right up in the back. They've got everything you might need or don't need and can order anything else in between. Staff is also very knowledgeable and help you answer questions. They also don't try to oversell you.

Alex Mugford

I was here 4 times over the last month getting parts for a new computer build. Each time I was there, the service was great. First, I spoke with Antonio about getting the parts together, and ordering any parts that weren't in stock. The next time I was there I dealt with Carlos when picking up my parts. The last 2 times I dealt with Keith, who was putting it all together for me. All 3 employees were kind to me, and took the time to figure out exactly what I wanted, and how they could help me. The parts that I ordered took about 5-6 days to come in, which realistically isn't that bad. As for build time, Keith had it put together within 4 days. Again, this is pretty impressive considering the amount of builds/repairs that need to be done. Overall great experience, would shop here again.

Rob Strong

Made a purchase of a Samsung SSD 3 days ago. After reading some reviews on the internet I then realized I bought the wrong model and should have got the next model up which was on sale for $20.00 more. Went back today and they exchanged it without any hesitation and it was really quick and easy. I purchase computer parts here because they treat their customers very well and are very knowledgeable about what they sell and don't pressure you to buy anything else for more money. Great place to shop if you need any electronic parts or devices.

George Peverill

A solid place to get you tech fix! Friendly, chill staff.

Luc Cusson

Great shop, knowledge and helpful staff.

Danniel Kennedy

Friendly staff assisted with finding what I needed. Large selection of electronics and conveniently located

D Szwa

Called for some information regarding pc parts and looking for general information; the employee who answered had no idea how to answer my question. I asked if they could transfer me to their service technicians as they would most likely have a better answer for me. I was told they are "tied up" and are unable to assist at this time. I asked if there was anyone there that could assist and was told "no, try again later". Good customer service would revolve the employee suggesting that they could call me when their technicians were available and not simply told "no, we can't help you at this time".

thien thach

Very decent prices, weekend deals, weekly deals and also they will price match with other stores, very good services.

Mike Dennys

Wide selection of hardware to choose from. Had what I needed in stock. Thanks!! 5*****

Anita Thomas

Store was not crowded, good stock available, great recommendation by one of the staff for a phone mount for the car that actually holds! Sufficient staff around if anyone needed help.

Rena Kunisaki

Everything you need to build your own PC, or buy one premade. Even 3D printers. They also have lockers to leave your bags in.

Jack Willson

Usually have a good experience here except when I went for an ssd mounting bracket. Guy says "We have some but not what your looking for" and just cringes at me instead of helping me find what I AM looking for. Did not feel welcome and quietly left. Not sure I'll come here again if the staff will just cringe at anyone who doesn't know exactly what they want or need.

Yuri “Yuri” Gladtsynov

Customer service here is always helpful. Decent selection of monitors, motherboards and accessories.

Erik Niemi

Staff were helpful, prices seemed generally good. Selection was also pretty good. I'd go back.

Massimo Sangiorgi

Very bad experience. Lack of transparency, no clarity, no follow ups and zero information in regards of simple questions.

Wuffle Delivery

Always a pleasure to work with these guys. I do a lot of builds for customers and the Burnaby location team has never let me down!

Joe Lafontaine

The sales rep I dealt with was rude and obnoxious.

Robert Paccione

The staff here are awesome. Big shout out to Ryan for pulling together all the parts for my build, as the website was not allowing me to complete an online pick-up.

Rick Ferro

Good experience. I was given a further discount on an open-box item when we found out 2small accessories where missing.

Kathleen Ingram

very helpful. no pressure. friendly. even ran my phone to me down the street because I forgot it ????

enderking470 “enderking470”

I cant count how many times ive been able to go here. And get the exact thing i need. The online store has catalogs of what thr store has in stock. 11/10

Dragos Turcu

Very friendly and knowledgeable staff. I love shopping at this place. Latest gadgets you can dream of!

Carl Letourneau

Reserved a video card online for a friend using his credit card. Went it was ready for pickup, they would not sell it to him because it was under my name. Next day I go to pick it up, I had my ID, they would not sell it because I wanted to pay with a different credit card. Stay away from lack of judgement and common sense. Avoid the Orleans Store

A O

Sold me a refurbished phone with a faulty Sim card reader. Contacted Motorola about it and they said it was under warranty...but not in Canada! Contacted Canada computers about it. Dead silence will be all I'll ever get from them. Buyer beware. Use Newegg.ca or Amazon when possible. Far better customer service. Staff at CC is pretty terrible for the most part. I wouldn't trust their advice. They're like best buy employees.

Shawn Harris

A very computer and electronics store with a very good selection of computers, parts and electronic household stuff.

Mohammad Zehan Saif

Good support and good products.

Matt Perry

Convenient location off Appleby Line and Upper Middle. Well staffed with knowledgeable associates. The selection of products at the time I visited was low but this could have been due to an upcoming inventory count...possibly...or theft control...who knows?

Ethan Silver

The staff are very helpful and they always have what I’m looking for. I went in for a nice mouse, and they had the Logitech MX Master 2S, which is exactly what I had hoped to get! They also had a large variety of mousepads. I was also looking for a way to get Ethernet to my room and a staff member pointed me to an Ethernet over Power device, which I didn’t even know about. I’ll probably still just get a long Ethernet cord, but the suggestion was nice.

tynamic tops

They have some pritty good prebuilt gaming pcs other then that it's just like ever other computer store

Wilson Salinas

Best place to shop and the staff are very friendly and they have a lot knowledge I recommend to any body the is looking to buy a computer ????????

Tiffany Jay

The staff are friendly and knowledgeable at this location. Their ability to relate your questions to their own personal experience has been very helpful, especially when you're not sure how to go about phrasing your question haha. The store it self is large and well stocked. Wish it had more various cables, connectors and such for more customization but hey, the rest is great! I prefer this location and definitely recommend checking it out!

Jet Moto

Customer service is really lacking at this location. Cashiers and staff have been unfriendly the last couple times I have attended

Jason Chiles

Pre-order for pickup ready with no fuss. And easy access to the store for clients in a wheelchair (like me).

Calvin Horsford

I brought my PC in to see their service desk because it suddenly stopped turning on and thank goodness that they got it working again. If that GPU had been dead, I was gonna be so sad. A GPU? In this market? No thank you. Thanks to Jordan at the service desk ????

G Gibeault

These guys know their stuff, this is not a gadget store. When it comes to building or serving your computer, these are the people to go to

MakinA \\ Wake

The only place I would go for computer parts. As many times as I can! Geeks will enjoy this place as will anyone that cant find ~computer related items

Hyper Edge Inc

Helpful was the word for the staff. COVID rules in place for a safe shopping experience. Great store with computers, accessories and much more.

David Hendriks

Today I managed to get my name on a back-order list for a part I wanted by printing out my personal info, a description of what I wanted and my top choices I saw online (with product #s), then giving that to them at the door during a slow hour. It was good of them to do that for me, since I know it's not the usual course of action. I'll revise this rating if that part never comes, but otherwise I'm really happy with them. Only deducting one star because I would have preferred to have handled this by phone, but apparently nobody in this tech store has figured out how to either answer it or rig up an answering machine so to it, forcing me to drive down there in person.

Thomas Henebury

Slow, poor service

Nigel Linnett

Good knowledgeable staff who are willing and able to go hunting in the back for the last item they have in stock. I know talking with the techie guys that their customer service on the hardware side is outstanding, just wish I still built my own computers.

Gregory McKnight

Always have what I want.

Keith Wohlgemuth

I've shopped at other Canada Computer stores and online in the past and have been very happy. This was my first time at the Kingston store and I had many detailed questions to find the best personal laptop and accessories that day within my budget given a few specific requirements I had. Staff and service. The staff I interacted with were absolutely a pleasure to deal with, very knowledgable on the products they carried and just computer specs in general. Their professionalism was equally impressive. A couple weeks after purchase, I was back for a quick service call and once again, absolutely top notch after sale service. Product. As for the new laptop and couple accessories after two weeks use, excellent as well. The laptop and accessories I choose, based on their recommendations, is exceeding my expectations. Price. I walked out well under budget and given product performance, I have to say value for the dollar is 5 stars without question. Overall, I highly recommend this store and I will be going here for my next business laptop as well, likely within the year. Thanks Canada Computers staff!

Amin Vali

Great people work there. Sometimes they have good open box or refurbished deals.

LolNo

Just went in yesterday to get a new modem. I had little to no information coming in but a very nice bald employee helped me find exactly what I needed. The price was half what I thought it would be and I was in and out in about 3 minutes. Will definitely be going back!

Bill Calder

Clean, big and well stocked. Very knowledgable staff.

frumS relliK

Helpful staff, well-organized and good prices.

Adam Cheaney

It's awesome! Computer geeks toy store. You can get lost browsing through everything. You will most likely come out with more than you want in for. They also have fast shipping and pickup for orders. Staff is pretty friendly. Sales people are great. Repair staff are a little too techy for most people but still do good work. Highly recommended!

Steven Wong

A smaller store than the Toronto stores but has many many items. Check online for stock before going. Tons of parking on the area. I always find Canada computers to be reliable for parts upgrades at good prices. Has a computer repair department in the back.

Jason Daly

Good selection and prices.

Chase Walker

Incredible staff. They all seemed extremely well educated. Great guys. Thanks again for letting me know it was the PSU!

Erin Pruitt

Such a great place! being new to the city and somewhat technologically challenged I needed help with my laptop. The guys at the counter were quick to snap into action and help me out with the issues I was having. We need more places like this who support the consumer!

JEWLZ

Quick service, staff is helpful

Scott Davidson

Great staff I will be back.

Teng Teng Zhang

Been visiting Canada computer a lot lately. The sales reps are very professional and store's protocol around COVID shutdown were all very well organized.

Timotei Prisecaru

Just built a great pc. They had everything I wanted other than gpu which is backed up everywhere but it came in soon after! Great store

Cody Cordeiro

Brought my computer in because it would not post. The guys in the service department were able to figure out the issue and resolve it pretty quickly. Back to Tarkov !

aning2K

Store is a mess and they didn't have the desktop I was looking for; No attempt to transfer one from another location was attempted by the associate. Store is kind of dark. Parking was ample.

Anthony Thiessen

Incredibly slow customer service on returns, otherwise the service was great

Kyle B

One of best computer shops! Staff knowledgeable about computers and helpful

Omar Shabbir Khan

Canada computers is a good computer store, but sometimes I find the staff to be a bit stiff. Some are great and some not so much.

babalola sunday oluseye

Good

Andy Luu

They are very sales oriented. They will greet you at the door and shadow you as you walk around. I went in to purchase a monitor and the staff member didn't seem to know much technical knowledge about the products. Often referencing the the tag for specs. When asking for his opinion on 2 models, he chose one because it had red monitor legs. They helped me carry the product to my car and overall, they do feel like they care about your needs.

Paul Mahoney

Excellent customer service, always ready to provide help finding what you're looking for. I've never had a poor experience.

Brian Sorensen

I've always gone to Canada Computers for items that I need to help with my builds or if I have friends and family who's computers I am working on. I will always recommend Matt and his team at Canada Computers over going to a larger box store. Always friendly and always help steer me in the right direction

Stingray Gaming

Very helpful

Tina Thomas

Great service and lots of products to choose between!!

James Newport

Seem to have everything you need At fair prices

Goran Calic

Why brick and mortar is dead. I invested the time to visit them for help with a simple hard drive installation. The kind of stuff you can only get in person, right? The employee was more focused on convincing me to buy a store warranty than he was on advising me about the installation. After getting home, it turned out I was missing a data transfer wire and fastening screws to complete the job. What a waste of time. I'll be buying from Amazon from now on.

Kyle Behse

They have way better serve then the mountain location! But it's a smaller store.

Stephanie North

This location has horrible customer service and while their website and their stock inventory states they are in stock with certain items they actually aren't. I would recommend if you still want to purchase items from this company just do it from the convenience of home with their online shopping option on the Canada Computers website. You will save time and a useless trip.

Ivan Fedorets

I was politely and promptly greeted. My questions were professionally answered right away: I was guided towards a better solution than I had had in mind and then I was left alone to make my mind. Great selection of products. Reasonable prices. Big free parking. My visit was fast and effective.

Wayde Nicholls

Good line of products for your electronics

Rob Watson

Only place in Kingston to go for electronics. Great selection and good prices. Friendly folks too.

Kevin (Kevin)

Too bad they don't sell fruits and vegetables, this would be my one stop shop!!! Love you guys

Ming Chung

Not too crowded but staff was very helpful. Very nice and orderly display of merchandise. Price is comparable to other stores carrying same brands.

Paul

Large store with a great amount of selection. Returns desk was staffed with a lazy worker when I had to use it last... Other than that, great store and great staff.

Prince Michael Amegbor

The guys there are very friendly and provide expert advice on computers.

Trevor Jollymore

Good stock and decent prices.

Ken Belmont

I spoke to a young lady on the phone and also in person in the store - her name was DESTINY. She was very helpful, very patient and she had superb customer service skills all the way around! I hope management is paying attention to that and treats her well. She certainly deserves it!

David Farrar

Good selection of products. Staff is knowledgeable.. and many of the staff have been working there for a while.. which helps with product knowledge

Mark Hall

Helpful staff, and decent selection of common items you need.

Alex Liebersbach

Large selection of all your computer needs for very affordable prices. Friendly and knowledgeable staff.

Darcy Gauthier

Excellent service! Went above and beyond to help me out.

Pat M

Bought a computer from them last year. Best prices where found here when I compared them to other local computer stores. The computer was their built in house brand and so far it was worked flawlessly. Will buy again and recommend others.

Matthew Greck

Huge store with lots of selection. Staff is friendly and helpful.

Matthew Tsui

Great experience at canada computers today on black friday. The staff was very helpful through the heavy process and below temperatures. Ricky and his manager Sean made the whole event swift and entertaining. Will come back again on boxing day for more great deals

Avinash Persaud

The staff are very knowledgeable and friendly. Great selection and their prices are on par if not better than Amazon. You don't have to wait for your parts to be shipped either.

Ruben J

The man who opened the front initially said he was at full capacity and we would need to wait in the line which was perfectly reasonable and we agreed. He then continued to ask why we were there and we told him we were there to see the selection of headphones. He became very aggressive and refused service unless we could give him the exact model and brand of headphones we wanted to purchase. When we explained we were there to see the selection before we made a purchase he continued to refuse to let us wait in line to enter. With such aggressive and hostile service I wouldn't recommend this place to anyone. Use amazon or newegg instead.

LadyduCoeur

Went in to get my first gaming PC, upgrading from a laptop. I dont have an specs knowledge, and they helped me find exactly what i needed! Been gaming on it for 3 weeks now, everything runs perfectly. Big thanks to the staff~

Dave Drexler

Need a reality check? Challenge anyone of the on site nerds to a math contest... Guaranteed to knock you off that high horse you think you're rocking.

Matt Phillips

Great shop, competitive prices. Good stock selection for a smaller location

Michael Bartlett

A good selection of computers and supplies but the customer service could be much better.

Peter Sheremeta

Great selection of all kinds of electronic products at competitive prices. Helpful staff. However to get best deals, some online research prior to online ordering or store visit highly recommended.

Brandon Waller

Friendly and helpful staff members!

Henry Phung

Haven't built or upgraded since 2012. Needed new CPU, MOBO, CPU cooler and RAM. Got everything I needed here at competitive prices to Amazon and Newegg.ca. I am a prime member and premier member but with Canada Computers being a physical store with friendly staff...it's something this municipality sorely needed. W continue to do business here until proven otherwise. Just stay vigilant with your pricing!

Marc Q

My visits are always quick as I know what I'm looking for prior to my visit by using the website.

Andres Castro

Poor service. When I went in to buy a computer I waited for help at the front counter for help while 4 other employees were talking and on the computer. When I came to return my compter parts there I was beyond disappointed with the service. I bought an open box pc case and when I went to use it it was incomplete and parts were missing so I go return it and they didn’t accept it. Even though I bought it unknowingly with missing parts. When I returned the graphics card with in the 15 day policy I was not please with the service either. They questioned my integrity when it came down to the serial number of the graphics card and the receipt card. The sold me a graphics card with a different serial number than the box and now I can not return it. To conclude. Do not come here and find your business somewhere else. Poor customer service and quality parts.

Vincent Eke

A brilliant, brightly lit, clean, well organized and competitively prized computer accessories store in Hamilton, Ontario. When I could not find the item on the floor rack that I went in there to buy, a staff went out of his way to find it for me from the back office. I had very good shopping experience overall and would highly recommend the Canada Computers & Electronics store.

Stephen Grinwis

Dealt with the AMD launch very well. Friendly knowledgeable staff.

Party Shah

Horrible manager, very inconsiderate, and had the nerve to show me a security cam footage of what I bought, instead of helping me as a humane person. Bought a laptop, nobody verbally told me there wasn't a return policy, then Darcy, the manager on staff, had instructed me to find the boxes to return the laptop, even though it didn't work properly the first day I bought it. I went into the store the next day with my complaint, they said to try updating the drivers on my midi controllers. I returned two weeks later, and the manager had told me to come back after getting the boxes to return said product. I come back with half the boxes, claims that I raised my voice when I was calling him sir the whole time and kicks me out of the store so that I would vacate and he would allow other customers into their store. Terrible customer service, overall bad experience, don't expect good results with Darcy's customer service.

Brendan Maggott

Showed up 15 mins before close and was refused service after driving from Mississauga. 5 mins to close there was only one person in line and I asked a second time if they could take one more customer and they refused, disappointed in this locations customer service.

Joel Deng

Good price. Nice staff.

Joel D

They have fairly good inventory at decent pricing.

Boris Daich

They honor the online sale price here. I got an online camera and headset with mic for a very fair price. Also , they are straight up about policy and terms. You open in , you own it. So I appreciate that before I leave the store.

Cameron Waite

Helpful people. Good advice. Will go back

Alexander

This review applies to all CC. This just happens to be the store I had to deal with. On Amazon I can buy something and it might arrive next day. If I have a problem I can cancel my order or return it free of charge - no questions asked. No big deal. Not the case with CC... Placed an order online.... no status change for days. Go to store and pick up myself. Try to cancel the online order via website - doesn't work. Try to email CC to cancel it - doesn't work. Try to reject the shipment at my door - doesn't work. Support says return it to store then. Bring it to store - don't get a full refund. They keep a few bucks. Had to go to store twice and lose 2 hours of my time plus time dealing with support and site, and still lose money. If I had dealt with Amazon, never would have dealt with ANY of these problems. Sorry but I can't let that go. Here is a 1 star review that represents my frustration with CC's service. So much time wasted, hoops jumped through, and then robbed of some of my money on top of it. Just to add insult to injury I was looking to order another product in store and after some time trying to research whether the product would work for my application the employee who was assisting me just walked away. I guess he just decided he was done with me and went back to chit chatting with the other 2 employees not doing anything waiting for their shifts to end. Just... Utter frustration with the entire experience - consistently bad.

TKreckie (TKreckie)

Amazing help and service. No pressure to buy more than needed! Quick, reasonable and friendly! Very happy!

Geoff Campbell

Walked in with a bent pin on my laptop charger. Repair guy fixed in in about 1 minute. No charge. Thanks for the help. Great service.

Annick French

The staff was incredibly helpful. Great customer service.

Jessica Bullard

Avoid this store at the end of the day. Especially when you are trying to pick up an online order. Waited in line for 40 minutes to be told that they can’t process my pick up order for me because they had sent home their tech at 6pm.. when they close at 8pm. I was turned away at the door and told not even the MANAGER could do it. If you have no one there after 6 for pick up orders then it should be stated in the email they send you for your pick up order... not a happy customer

Alana B (alanapants)

The staff here are just great. I've built PCs here piece by piece and I'm always not only happy with the computer, but confident that I haven't been bamboozled by the sales associates!

Wesley Qumuaqtuq

friendly staff with good advice , Built first gaming PC here, they recommended the best reviewed parts but couldn't offered a few parts and they where able to reduce the price without hurting performance much.

Buzzopolis 0

Staff helped me buy my new rig and I didn't feel pressured or like it was an upsale. Plus, the guy who helped me out might have been a real wizard. Like an honest-to-goodness Merlin-style wizard.

John Noland

Nice computer store. Nice employee helped me find what I needed.

Joni Alsop

Great!

Michael Williams

Found a charger for my 2010 MacBook Pro at a reasonable price.

andrew crockett

They Value money over clients , they don't answer their phones because they are short staffed , being short staffed they allow 1 person at a time 6 ppl in 1 hr only to find out they don't have any Chromebooks in stock , if they would answer their phones it would save there customers time and frustration bit they'd rather milk your money then do that

Pavelli La Plug

AMAZING , ONLY REASON FOR 4 STARS JUST BEACUSE OF THE SIZE OF THE STORE. AMAZING IN EVERY ASPECT, IF YOUR PLANING ON BUILDING YOUR ON PC THIS IS THE PLACE TO GO HANDS DOWN.

Ryan Barrette

Best selection in the province with prices that compete with online retailers, always a friendly experience.

Gregory Smith

Awesome advice, prompt service, great in stock selection. David helped me and answered all my questions, and the tech was pleasant and knowledgeable. Will build my next system with them, no question about it

Amanda Lise

Very knowledgeable and take the time to explain and answer questions, even when it's super busy. I received help to find a computer that was best suited to what I needed and within my budget. Will definitely shop here again.

Jorge Brzeczyszczykiewicz

Slow and complicated checkout due to covid. Needed something right away otherwise would shop online.

LaurelE

*THE* computer store in Kingston. I've been shopping here since the 90s - the staff are friendly, very knowledgeable, and will do everything they can to assist, even in the worst of circumstances. (They also manage to retain their staff for years longer than their big box "competitors" - adding to positive repeat visits.)

Baha Baydar

Great place when you need something in a hurry. Store was clean and the staff was great.

Jonathan Lefebvre

Friendly staff, wide selection compared to other locations.

Rob Arpa

My favorite store for computers and components

Willow Scott

They're really good with returns and picking up something is super straightforward

j

Allow people without masks in the store, none of the clerks were sanitizing their hands in-between customers, and generally rude. Told me there was no way they could fix my computer (Microsoft Surface Pro) but still wanted to touch it for some reason? Store was barely enforcing social distancing, people were crowding around the same area and no one was keeping a strict headcount. Great products, bad service. Won't go back ever again.

P D

Staff is way too cool for the average person..

Mike Frappier

Good service. Staff was helpful.

Skyward9914

On Boxing day even, incredibly well organized and efficient.

Wendy Quan

The staff at this store are always very helpful and knowledgeable. Whenever I want some good expertise and more personalized service, I definitely go to this store. They have made me a loyal customer and even though their prices may be a bit higher sometimes, to me it is well worth it because of the service! I would rather give them my business than a big box store or Amazon.

Ben Houston

The best computer stores in Ottawa. I've bought more than 20 full computers from them for my business over the years. The best selection and the best prices.

Mimi

Eric was not welcoming, no smile and he looked really tired. I waited 40 minutes just to get a computer. The Gatineau store had already called for reservations and he couldn't find it. It was long, no excuse for the delay. I asked him to reimburse me and billed me again to save the taxes because there are fewer in Ottawa. He said no. It should have been done! In addition, no parking, I had to pay !!!! No experience!

Rob

Friendly, helpful and knowledgeable staff. Good selection of merchandise.

Tirakan Inama

Was sold a computer I was assured was new but when I got it home and finally got through windows updates I found that the 1tb hdd was full of illegally downloaded programs, movies, and games as well as a complete backup of someone else's system. When I called they showed absolutely no remorse for lying in order to sell me old hardware as new and didn't seem to care at all what i did with the personal data they illegally sold me on the hdd. Extremely unprofessional! On top of all that there was a warranty void if removed sticker (that wasn't even attached when I opened the box) that was supposed to stop me from inspecting my new pc's components. Seems a lot like they new exactly what they where selling and if they hadn't screwed up and left the data on the hdd I'd have never known since they made their own loophole by using this sticker to stop anyone from being able to see if their new hardware is actually new cause as soon as they open the case Canada Computers is no longer responsible for anything within according to the sticker. After I get my refund I'll never set foot in that store again, if I where you I'd steer clear of these rip off artists.

Mark Hill

A pleasure to shop at the Burlington Canada Computer location. I had done my own research and had set a laptop for pickup but also saw a few other models that were potentially tempting. The clerk listened to what I was looking for and provided a few reasonable options and informed opinions. I appreciated the help. The store is set up well for social distancing which is another positive.

Mikel Augustine

I just needs d a charger it was quicker than I expected and I got what I wanted

Marc St-Jean

Knowledgeable staff and great prices.

Laura Giron

They are very helpful. Helped me understand each part I choose for my computer and put it together. Later they helped me with the things I didn't understand. Very fast and professional!! Would recommend

insvenom3

Amazing got me everything I wanted

Joseph Maczka

Friendly, knowledgeable and not at all snobby staff. Good product selection, better prices than a lot of big box competitors

Jay Woodley

Fast friendly service. Honest opinions, knowledgeable, great pricing on products and a good level of inventory! No line ups and crazy upselling techniques,. I purchased 16 gigs of RAM solid-state 2 terabyte hard drive and the best router money can buy all for just over a thousand bucks no hassle, no waiting, and no problem!

Maxime Trippenbach

Knowledge people although slightly rude sometimes, decent prices.

Adam Oldfield

Extremely helpful and knowledgeable when it came to memory and setting up my Ram for the computer. Extremely reasonably priced and was actually cheaper than going with Amazon

Ethan Green

Great customer service, staff are very friendly and helpful.

Shelley Seguin

My son had nothing but trouble when he used Best Buy for his gaming computers. We tried Canada Computer and were thrilled with the results. The staff is both knowledgeable and very capable. We will be going here for all our tech needs from now on.

karun prashant bhasin

Liked the place as it has everything you can think of when it comes to computers. Staff was very helpful.

Morgan Moran

Sometimes the staff are a bit snarky, but hey if you're working tech retail and likely having to deal with the the general public and their tech support nightmares, then carry on as you please! Great prices , online inventory status always correct and great selection of goods. Thanks!

Adrian Hofstee

So happy that CC has kept some of their brick and mortar locations, I still prefer buying my PC parts and accessories in person, and there is nothing like this store. They have plenty of options in each department and the extremely knowledgable staff are always glad to help.

Wayne Murphy

Been a customer for a very long time. Always the best price. Recently required laptop memory that was impossible to find and they got that for me through special order. Installed by their techs same day.

Timmah34

I have been a lifelong customer of multiple locations. You can't go wrong dealing with Canada Computers

André Dignard

Great service today. Even though the store isn't allowed to have people inside. I was able to get some questions answered and was able to buy what I needed

Aaru Canada

Always great prices and help.

Nik Crawford

Very helpful staff. Knowledgeable and friendly. Selection and stock quantities are okay, but the component manufacturers they carry are quality. Emphasis on the great support provided by the staff.

Rodrigo Fernandez

Their online ordering system is poor. Going to the store was fine but overall it was a "meh" experience as they force me to pick up the parts I ordered online at the store.

Chad Lynds

Very helpful and knowledgeable staff. If you ask a question and they don't know the answer, they will go to someone who does.

Ing

Clean shop, lots of space and attentive staff. Great place to shop during the busy holiday season. Give them a try as compared to the other big box stores.

Aleksandar Jakovljevic

Most of the staff are friendly and knowledgeable - in the event that they aren't knowledgeable on something specific you need they can usually redirect you to someone who is. They also respect their price protection policy with no fuss which I really appreciate.

Chunga Munga From Down Unda

The only place I'll go! for years I've been coming to the location in Etobicoke and I would never change to another store. The guys working the service/repair department are so amazing and talented, when I didn't understand and even asked them to repeat what they said the guys would explain it in everyway until I was fully knowledgeable and not once would they get annoyed. Top techs, top service, and overall the most genuine and kindest people I've had the pleasure of dealing with. I came here years ago, and I will continue to come here for ANYTHING and EVERYTHING! The best choice by far for your electronic needs, and the best place for kind customer care if I could give more then 5 stars I would! Custom builds, buying gaming grade notebooks/laptops, gaming gear, and the list goes on and on. Everytime I come in, I leave happy as I can be with the biggest smile! Don't hesitate, just go ;)

MrD. G.

Slow service, store clerks are lazy not interested dealing with customers. This is common for Canada Computer store staff across the country.

Clive Wellington

So very pleased to go there so helpful no doubt always get me going in the right direction ????

colin ramsay

I wanted to call ahead before driving the twenty minutes for a psu motherboard cable. After the first unanswered 5 calls I decided to call 13 more times to see if anyone would answer. No one answered at all, the best part is they don't have voice service setup for call backs. Also interesting is the lack of follow up to earlier ratings and opinions. Obviously they don't care and management is clueless. Oh well NCIX had better service and they were helpful how long before this company dispatches.

Aron MacEachern

Went in looking for a Display port to DVI adapter. I was informed that they no longer sold the one I needed. The salesperson happen to have a couple spare ones at the repair area and set me up with one free of charge. I've dealt with that location several times and always had a great experience.

Lion Saber

Must've been an off day cause the staff was not very friendly.

Greg Valou

Knowledgeable and helpful staff, good selection. I came in to get a laptop fixed, and it was repaired the very same day. Impressive and recommended.

Kevin Cabral

The staff are very knowledgeable about the product in the store especially Wilson I consider him a good friend and a very knowledgeable man in electronics. I never have a problem with finding product that I need and if you don't have the product the ordering time is reasonable. I Thank your staff for being helpful and kind.

C S

Doesn't quite have everything you might need but the staff are knowledgeable and it's in a good location.

Camilo Reyes

Good price and service

Sadia Arefin

Best Customer care! Tommy helped us from the beginning. Every single staff was friendly. I was having issues that was a bit unidentifiable... The tech looks through the problem and was very happy to help. And taught things I didn't know. Will always give them my business rather than anywhere else.

Lazarus Black

They don't pick up their phone??? How do I contact them without driving 30 minutes?

Jason Ruttan

Big store full of computer parts, peripherals & accessories. Knowledgeable staff are helpful if you need it. Website will help you shop before you go also.

Joseph H

Fantastic computer store.

Felipe Santa

Much better than Tiger Direct by a long shot, good prices, very organized and clean store , knowledgeable staff. Website is very accurate on stock levels it updates almost instantly! Highly recommended

paul woodward

Alot bigger than Waterloo store can't wait till Guelph location opens up.

Brad Ballanger

Their diagnostics department at Sherway are the least educated human beings on earth. They failed to find anything wrong, tried to tell me it was fine, and then two days later I had hardware failure. I will never be spending a dime here ever again.

kandy kane

Sean is awesome

Felix Pelletier

Great prices and selection

Julia Kollek Creative Services

I took my dying desktop in for repair, and I cannot say enough good things about the tech repair team who brought it back to life! They really know their stuff, and I highly recommend them.

David Martinek

This is a really good option for those looking for tech support and repair of their computers and other technology. The staff is very knowledgeable, although hit and miss on the friendly side. You can find a lot more than just computer stuff here as well. Be sure to do your price shopping, but there are definitely good deals to be had here.

Nickolas Szilagyi

Friendly knowledgeable staff, very helpful finding what you need.

Martin d'Anjou

We received examplary customer support! Thank you!

Marc Lanouette

Very good service and prices.

Darren Govan

From my experience I've found it difficult to find staff willing to help. I've always had to go up to someone, and when I do they seem reluctant to assist.

Brad MacEachern

Great that the staff are offering curbside pick-up, but suggest that the they could up the effectiveness of the pickup. Took 45 minutes to get through a line of about 10-12 people doing pickups.

Laura Brussee

Great customer service and knowledgeable staff. My go to for electronics

Stephen Bieda

A very good computer store with helpful.and knowledgeable staff. A humungous selection of phone cords and accessories. They have every cable and adaptor you can imagine.

Patrick

Nothing but bad service from this location. Manager has attitude, a particular employee did not know what he was talking about, just said "yes yes" to everything I asked. I really think canada computers would have been great here, but given the service and their lack of effort, I unfortunately can't say that anyone should go to this place.

A B

Steve at customer service went above and beyond to help me, near 45 minutes. If that's not good customer service then I don't know what is. Thank you. +10 Stars

Josh Tondreau

Friendly service and great supply of computer stuff. One catch though, their online supply said they had a headset in stock here and they didnt but that happens all the time at retail stores. They were super cool about trying to find it at least. Coming back here for a keyboard soon

Harv G

Very helpful staff, nice group of people. The products are priced fairly high but the convenience of walking in, asking for help and just buying what you need right away can't be beat!

Stew Ogilvie

good selection of parts and decent prices.

Mihailo Misic

The staff is friendly and willing to help you out with whatever your needs are. When on sale prices are pretty good and its all in all a good ecperience.

Mark D Turner

Had what I needed. Ordered on line and picked up in the store.

XBOXLIVE FANBOY

Always a pleasure doing business with them, great staff and great deals always check their flyers.

Steve Rowsell

Very helpful and knowledgeable.

Jeremy Solomon

Went above and beyond for me while short on inventory during the Covid-19 pandemic, you guys are amazing

Robert Price

These guys are great. They know their stuff

Tec (xEZ TECx)

great experience, and amazing staff

Denis Levesque

Only decent place in Ottawa to buy computer stuff. Bar none.

Butch Holliday

Selection is good. Prices are fair but you can usually do better. I find the staff at Hamilton location to be rude, not my preferred place.

Ashraful Ahamed

When inquired about price-matching to a site ($1 cheaper) and the manager informed that price-matching would cost me more as that mean I would have to charged the shipping, the express shipping since they are providing it to me right then and there.

Brynna Leslie

You buy a product, get it home, wrap it up for Christmas and it doesn't work and the store says they can't do anything about it two weeks later? What happened to customer service?