We offer you all the reviews of people who used the services of The Source (Computer Repair) in the area close to Bathurst (Canada).
Right now the business has a rating of 4.1 stars over 5 and this score has been based on 60 reviews.
As you can read, the average score it has is really good, and it's founded on a high number of opinions, so we may think that the assessment is very faithful. If people have bothered to value when they've done well with the service, it works.
You know that we don't usually stop to write feddbacks when these are positive and we usually do it only if we've had a problem or issue...
This Computer Repair belongs to the category of Electronics store.
Amazing place, Canadian owned. Great for electronics, cellphones, and home services!
Staff are friendly and helpful
AMZING
Inside Burlington Centre.
Karan helped me find some good wireless headphones
Love to look at the new tec
Very modern and clean. Great products and helpful staff
best customer service in the mall
Good Customer Service. one of the employee named Karan Patel assisted me to buy online and suggested me some better options to buy smart watch.
Limited selection - miss the old Radio Shack stores.
Great staff. Very good services
Not impressed with the intelligence!
Great staff bad prices
Sage helped me find a better phone plan and help me save money.
EDT 1353 Sunday, 2019/07/07 They may not have everything in store one needs, but they've always had what I needed. Excellent staff and service.
Great service
Ok
A worst girl who spoiled my day. She was laughing at me because I was in my work uniform. How can you make fun of customer... DISGUSTING
Very good service and very polite and friendly response. Thanks ????
Great store customer service is great find all products looking for
Anyone who claims that the customer service here is terrible is an egotistical whiner who thinks the world revolves around them. The people here have been good to me for at least 6 years.
Need more inventory
Great staff and Shawn is very knowledgeable about the products.
Overpriced as usual
Miss the days of Radio Shack, but this store is pretty good!
Solid service, quick got me in and out!
The employees were so helpful!!! they were so nice and took the time to explain everything!!! so much better than best buy!!!!
good store would recommend
Customer service I experienced from Esteban was just phenomenal... couldn’t imagine a better experience, above and beyond. 10/10.
Lots of cheap toys and TVs. It's a shame the direction theses stores have gone from the old school Radio Shack. If you're looking for a hard to find electronic part, dont bother.
Just left this location after being there for just under 3 hours. We were trying to activate a phone under the BYOP plan but for one reason or another it was extremely difficult. Thankfully with the help from Erin, Ben and Derek and their determination to not give up on my mom and I we were able to walk away with a functioning phone for my father who is currently in the hospital. Erin’s professionalism and customer service skills were top-notch, particularly dealing with my mother and I who were on the phone for many hours with Virgin mobile trying to get our situation sorted out. At times we were frustrated but Erin held her composure and empathized with us and our frustrations. In the end Erin and her team went above and beyond to help us and we are so grateful! Thank you!
Has most tech items you look for
Beautiful city ❤
Don’t buy warranty, apparently they can’t do anything with physical damage doesn’t matter if you broke it or it was already broke. Don’t waste your money on warranty and they’re customer service is horrible.
Had nothing in stock
Very knowledgable and helpful staff. ????????
Good store bought alot of things here good quality
AMAZING service. I came to get a USB and left with a phone plan better value than my previous and 500$ off a new phone all for the same price as just my old phone plan. Great people Update: still feeling satisfied and grateful for such amazing service.
Just have to give a shout out to Amber the manager of the Brockville Store. She was so knowledgeable and knew just what I needed to get a stronger signal with wi-fi. She offered me a trial use and to return if it wasn't strong enough. After spending a half day with the repair guy yesterday and not seeing good results, I am so relieved that the fix was that simple. Thank you Amber!
Went to store to buy batteries, Lorenzo helped me get a better internet service. There is a lot that I didn't know, he asked me questions and got to know what I needed and gave me the best deal.He was very professional and I highly recommend going here if you ever need help with home services.
The source doesn't have much that's exciting anymore.
Over priced .... they are always in the back... bad service... still don't know how they are still in the mall
Great staff .Good customer service
karan you did good job in the source store
Very rude
The manager was wonderful and was super helpful. Was able to set my friend up with phone and Internet service as well as assist him with getting some items. If you can get assistance from the manager, you won't regret it!
Source for all things great
Such helpful honest staff
Only place that had the printer I needed
Great staff. Knew about the subject matter and when asked questions about something specific they would call in someone who did know. Deals were good and store was clean.
Usually got everything I need
Terrible! Paid over $30 for a screen protector and was told there was a LIFETIME WARRANTY, not telling me I would need to deal with the screen protector company. Less than 2 months later, the protector SMASHED, when I went to get it replaced, was told I had to deal with the screen protector company. So I would have to buy another while I'm waiting for my warrantied screen??? NEVER shopping there again!
The staff is pretty knowledgable and friendly. The store isn't huge so it doesn't have the selection of a place like Best Buy but it still has quite a bit of selection.
Great Customer Service!!
It really sucks sence its change in owner ship or name
You can find a little bit of everything, they just need more variety. I bought a pair of beats for an amazing price, they usually have good discounts.
Small store but it's cool
I came into The Source to switch phone plans. The associates Lorenzo and Azal helped me out through the process. They were very professional and I highly recommend going here if you ever need help with your cellphone services.
As a former employee, steer clear of this location
Always such helpful staff!
Great atmosphere...great food... great service and awesome bands
Bought a bunch of items there including an new s9 + , great service, staff always there to help
Associate Kyle was an absolute pleasure to work with when finding a deal and fit right for me. He perfectly executed setting up my Bell internet and phone services and on top of it all, had a great sense of humour and respect towards others. I’ll definitely continue to use this Source store as my primary stop and shop for all my electronics needs. I’d recommend him to anyone who wants a fast, professional, and easy to talk to customer service rep/associate.
I had great experience to brought new iPhone 11 with great deal including extraordinary customer service, thank you so much Mr Karan patel for helping me to find best gift for my wife!!!!!!!!!!!
I want to take the time to express how fantastic the service was today from employee's Sage & Soud. They went above and beyond in helping me and my partner with our purchases. They even went so far as to go out of their way to make us feel welcomed, comfortable and they actually asked, cared about and used the proper pronouns for myself and my partner! We haven't had good customer service like this in as long as the 2 years before the pandemic. Our deepest thanks to both of you for everything you did. Definitely highly recommend this store and these employees. It's one thing to say you can work customer service. These two know how to do that and bring a welcoming human factor into it as well. They took the time to understand us and what we were looking for and worked with us to find the right solutions that were the right fit for us. All the while treating us with the utmost respect and for that, I have nothing but the highest of praise for them. Thanks to you both!!!
Excellent customer service
Nice
Great service!
Great prices and the best service!
Really no need to come to this store unless you're looking for a new phone with Bell. The selection of TVs and laptops were dreadful.
❤❤❤❤❤
Expensive liars, but clean floors since nobody goes in there
Meh
Went in to check out the headphone. Although the store was and it's custom layout as any Source would be, the headphone display was not actually accessible for me to use. The security wire would not let me put the headphones on my head without being hunched/leaning right beside the stand and was not able to link my phone to the display in order to be able to hear the different sound quality. I was in the store for several minutes and was not acknowledged as well as the two other customers near me. ????
The service in this shop was outstanding. Vlad was very supportive, I got a new mobile with new great contract. He also helped me transfer all the data from my old mobile to the new one. I definitely recommend this shop.
Lorenzo is very helpful to a senior who needs guidance
Staff were helpful.
Couldn’t be happier with the service I received today!! Carson and John went above and beyond to help me. They were very friendly, polite, and genuinely eager to assist me. The level of customer service was outstanding! I would recommend The Source in Corner Brook, NL for all of your electronic needs.
They would be great if they kept the RadioShack parts instead of trying to sell gimmick gifts for Bell Canada. Bell sucks.
Ok
Personnel attentive and listen to your need. Will not "oversell" unnecessarily. A pleasant shopping experience for me.
Short French manager is funny to laugh at and has the wildest story's
Great customer service and knowledgable staff.
Excellent job Kulwinder ???? great services
I love going to The Source to browse electronics and gadgets, but every time i set foot in there they hound me for a cell phone and I'm tired of it! People go to the source to get a TV or a pair of headphones, not a smartphone. There are SEVEN other places in the shoppers mall that sell cell phones AND theyre explicit about it.
Sales man didn't know when to take no for an answer
Absolutely the best sales people I've had the pleasure to deal with. Aisha Ouzzine and her manager Rudy Ditella were the most helpful people one can imagine. They went way overboard in helping me achieve my goal. Thankyou The Source for finding and keeping these superior people.
Excelent store with the best technology and good prices
Got what I needed quick and manager was awsome
Kulwinder Hans is very Kind & very happy to get along
Location needs a better selection of products an be with in market price , few times I’ve gone here an compared prices to local businesses an took my money else where
New location. Beautiful, clean store. Lots of inventory.
Have some things you can't really find at other/similar stores
Overpriced to oblivion, but staff at least sorta friendly.
Used to have a lot more electronics. Turning into just a cell store.
Like Radio Shack better. Sales person didn't even acknowledge my presence so I turned around and walked back out. Not sure if it was this location or a different one
Visit for mobile phone ask for Shivang , Give my name and get best deals.
Tried to price match amazon, they won’t. Hotline said they do.. nobody is on the same page as far as the policy goes. Best Buy will price match Amazon no questions asked, go there instead.
Good store, good customer service but usually low on product stock
Very informative and friendly staff. Price tags on items are pretty steep.
They were so patient after fighting for 5 hours with my company I finally got approved. They are amazing in The source of Bathurst.
A great place to get internet cellphones or the latest gadgets. Awesome staff, always knowledgeable and friendly.
Quick and attentive - especially since they got rid of the "know it all" Staff guy
I like store. Fair pricing. But you should always price compair for high ticket items I would bet they price match A really big well originized store full of all our electronic items. From a tvs and they have alot. There getting bigger . Curved screens Lot of compluters tablets phones Games it goes on and on. The staff are very friendly and helpful. I do like this store and do go here for my electronic needs. Knowing your pricing is important.
Very nice
A good place to find the latest in technology. Some good deals when the sales are on.
Staff are amazingly helpful and knowledgeable. Well organized store layout
William sent so much time to help me out. Was a great experience....thank you so much
Very satisfied with the deals offered and the excellent service that Kulwinder provide during my visit.
Always a great deal on boxing day. Amazing staff.
Thanks Kulwinder Hans for a good service..
Good and knowledgeable staff!!
Was an awesome experience, Brijesh helped me select the phone I needed and gave it an awesome price plus manged to sign me up for a contract plan, would definitely recommend you go there for any electronics you want to buy, their salespeople are the best around.
These guys are always super helpful and knowledgeable. They always have what I'm looking for.
It sure is not radio shack anymore. Bit of wasted space as they have nothing there anymore. Cant see them being around long .Buy it on Amazon's
Limited selection. High prices.
Staff took time to look for the item I needed and provided written information.
Karan he was really nice and helpful ????
Went into The Source needing two phone & home plan. Eleazer was the best! He provided great customer service and solved all problems I ran into. He’s highly recommended!
Always a good deal to be found at The Source. I always make it my last stop, because they always end up beating the prices of the competition.
Sage was awesome and very helpful. Had a very pleasant experience
Somewhat helpful staff..
Great store but very expensive
Great !
Thanks to kulwinder very helpful and patience to serve us dispite of waiting long hr coz of some system failure..nice job manager..
Fast service
Good sales staff. Picked up my new phone here.
Best service in the mall fast and reliable for any electronic needs! Got all my phones, consoles, speakers and other electronics here! Thank you to all the employees there being fast and helpful as always!
They clearly don't know how to do there job if they can't simply price match? There is a section on the sources website saying they price match from websites and other locations. In this case I tried to price match from Amazon and they refused, even though I price matched from Best Buy from Amazon. They need to pick up the information instead of being lazy and cater towards the customer. Ridiculous service.
Karan Patel give me on good deal on t.v.
Ordered a birthday gift online right from in the store and recieved it within 3 days at the store with great communication throughout. Perfect experience.
Great store for electronic gadgets
Great place for high tech toys.
Good store
Karan Patel has good service
James works there :)
(Translated) Good service kind employee (Original) Bon service employé gentil
The Source has a nice selection of tech and the employees seem to be pretty knowledgeable.
(Translated) Very good service (Original) Très bon service
Amazing service
(Translated) big speaker making boom boom: D (Original) gros speaker qui fait boom boom :D
Very helpful staff. Karan was such a friendly sales associate, He helped me find some good Bluetooth Speakers. Great customer service!
Always friendly helpful staff.
Thanks for the superb service! Store Manager Kulwinder Hans did an excellent job.
Nice clean store friendly staff
Great service!
Good store . Helpful
Great service
Helpful and knowledgeable staff.
The new location is nice and airy with the feel of smaller selection than when they were in the inside mall. I would have preferred an extra isle to give the store a cosier look and more selection that are only found on The Source website.
Did not have the part I was looking for but a good store none the less.
Hahahaha closed down in courtenay
Sales people are excellent and very helpful.On the contrary,store manager is indeed a incompetent and really way under level of a skilled and decent human being.Shamefull how he treats his employees and customers.
My first stop for electronics since they were radio shack.
I like this place because they fixed my phone
Amazing customer service!!
Thay are not as good or big as they use to be
the covid-19 is on the go I was in there for 30 minutes and they didn't ask me to put on a mask and then they start putting me down to the dirt they were bad source they have very bad service they're not nice when I was there the whole time he didn't ask me to put on a mask and I have a medical reason I was going to tell him but he didn't want to listen he just called me down to the dirt and he told me to get out of the store
Excellent staff and service
Rob is fantastic and helped me get my internet setup super easy, I was in and out so fast I could hardly believe it. And the price? amazing. Thanks again Rob, you're wonderful
Tried to push Bell Internet package.
Kulwinder took her ovetime to help activate my new phone and customer service was handsomely great thank you
Great service
Went to purchase a Series X at open. Posted store hours on the door did not match online, so I left for a few minutes. Went back to find they had opened early and sold out. Will never, ever spend $ here again.
Was good
Great service by Damien today, he helped me pick up a new Fitbit for my mother and talked to me about changing over to Bell internet, unfortunately it isn’t wasn’t available for my area but I’ll be coming back when it is
I am very pleased with the protocols that have been put into place during the pandemic, and how the staff explain exactly what is expected of customers during their visit to the store. As a retail worker myself I know things have been particularly difficult lately and the Source team made my shopping experience very easy! Kyle was more than happy to assist me, taking his time to demonstrate each product to me as I was unable to touch the displays myself due to safety protocols. Overall my experince was excellent, and I will for sure be back for any of my future tech needs.
Great prices on computers and very knowledgeable on your needs..
Very unfair experience, iPad was on sale online for a one day sale of $349.99. Mapleview and Limeradge honored this price in store and Burlington Mall would not. Although they did sell two at that price today but would not give me the discount. Unfair store manager. Very dissappointed!
Dealt with Caleb getting a cell phone line added to my bell account and the process could not have been any smoother. He had given me my my options, went through everything in detail and was training a new staff member throughout the process. Amazing experience with him and would highly recommend to visit Caleb for any shopper!
Good advisers
The staff make this place worth choosing them over competitors. Honest. Fast. Helpful.
The staff here are simply amazing. They have a drive for customer service that many other stores just dont have.
Epic they got me mum a phone case when no other store had it
Could use more products
The new shop is wonderful, spacious and bright. Well laid out. The staff is very helpful and attentive.
Amazing customers service
Some staff are standoffish, but on my last visit I was assisted by a very friendly, very helpful staff member. Even though it was busy, she didn't rush us. She saved this rating from 2-stars because I typically avoid any Bell-owned businesses.
Quick service helpful
I really like the service provided at the source????????
Dave was such a nice friendly sales associate ..I strongly recommend him ...
Great knowledgeable service and they were able to provide me with the cell phone of my choice in 2 days that they were out of stock and had to bring in from another store.
Super over prices tech shop with over priced outdated technology
Not a lot of stuff In the store in Campbell River
The staff is always friendly and so friendly. Great deals too.
Awesome customer service for a last minute Christmas gift on Christmas eve!! Thank you Erin for your help when I lacked the knowledge on what I needed! Merry Christmas!
Rude people at Campbell River location. Worth the drive to the Port Hardy location VERY helpful there...
Helpful
Great place and good prices
Good stores to buy electronics item I want to buy Nintendo remote for my son I visited store and Karan patel help me find good and reasonable price Nintendo remote he show me different options I definitely visited this store before buying any electronic items
I work here
Kulwinder Hans set up my phone was super helpful
Very helpful...and put up with my attitude, and suggested other ways then paying this phone off, and starting new...So I give them a huge Thank You
Ka-Cey is a pleasure to deal with. Professional and knowledgeable.
Terrible, rude, unhelpful, I will never buy anything at The Source again.
Helpful staff. Good store for the space they have
Ok
Pretty diss
Just browsing
(Translated) Very good service (Original) Très bon service
Short staffed atm. I waited to be served 5 minutes at least.
Dealt with a very incompetent employee and even more incompetent manger named Alison at the Burlington mall source location. Purchased a phone case from there one day ago and when I was cashing out, I put the case I purchased on my phone. The employee asked me if I wanted her to toss out the box (which in my mind means I didn’t need the box if I wanted to return it). The next day I go back to return the case because it did not fit correctly, and I was told by the same employee that I can’t return it because I don’t have the box, which they threw out. The manager Alison was very unhelpful and very rude, and just wanted to get me out the door. Needless to say they did not honour the return. Why are you telling your employee to ask people if they want to discard packaging? It’s very misleading and seems very sketchy. Ill never purchase anything from the Source again, I’ll be informing people against it, and the management at the Burlington mall Source location needs to be looked into. If I could give this store, their employees, and their manager Alison a 0 star rating, I most definitely would.
Just a neutral experience. Items are overpriced.
Ok store
Had a great experience this xmas with the source, bought a lot of stuff for my kids, very friendly staff, helped me get a out of stocked product ordered and arrived in time for xmas, i will shop there more from now on!
Bought my tablet from here they were helpful but the case for it I feel would compress it a little bit as it's rubber tabs to hold in the tablet
Haven't walked into one of these stores since I learned it was owned by Bell Canada.
Had what i needed
Micro SIM to SIM worked so I guess 5/5
The staff are very knowledgeable and friendly
The staff isn’t friendly it’s not like it was years back
(Translated) Regular. (Original) Regular.
Guy there knew exactly what i was talking about good prices
Best Customer service, very professional people, Rob set me up with bell high speed internet for an amazing price. They have everything you need for electronics at once place.
Decent prices and selection.
Helpful staff.
(Translated) Really good with unparalleled service (Original) Vraiment bien avec un service hors pair
Great stock and prices... Helpful staff.
My husband and I always get approached by all the employees working (usually 4) within taking 2 steps into the store. And rarely understand what we're looking for.
Nicely advice and given better option than decided by Kulwinder & Jashan Must visit before buying and any electronic device.
Idriss very helpful...went above and beyond
Great customer service
Glad this shop is still around but surprised. Great service
Loop
I was there to upgrade my phone and plan. The employee I dealt with for that process was very patient, professional and helpful. He took the time to answer all my questions. Another employee was also there and he helped me find a case for my tablet. Both were very polite, pleasant with a good sense of humour.
(Translated) The place to go (Original) The place to go / L'endroit où aller
Great service and good people to deal with. Love it!
Nice ..friendly
Sign of the times: Nearly everything in the store is locked up to some degree. So, just to look at a product, we had to stand in line, since all staff members were at the tills. But the staff were pleasant despite grouchy customers. They still carry those neat gadgets as well.
Knowledgeable staff. Store has limited stock. However, the online store has everything you would require in the electronic s department.
Love this store
Good service. Didn't have the charger I need. Changed phone provider as well.
My wife and I purchased a new mobile phone this evening at the Burlington Mall location. Thanks to Ameed and Lorenzo for their efforts in making this a great experience.
Really great service. Tanveer was very friendly and listened the problem very carefully. And he replaced my old iPhone charger, which I bought almost 14 months ago. Source’s Warranty is amazing.
I just upgraded 3 iPhones at this store and as always, the service was amazing! Very quick, knowledgeable and friendly. Highly recommend!!
Picked up my daughter's first smart phone here and they added it to our Bell plan just like that. They had the phone we wanted in stock, whereas the Bell store we went to did not. The sales associate was very knowledgeable and got her up and running in no time. I was very pleased with the service. Thanks Mark B!
Helpful staff for seniors who have lots of questions.
They treat customers with respect and have everything we need from phones to computers
Every time I go to the source the employees are very kind and provide very fast customer service
They should merge in with Bell CANADA ????????
Good stuff
Staff here are very friendly and knowledgeable
They helped me choose the right fast charge charging block
This location inside the mall has most everything you'd need. There is a lack of space but if you're interested in the most up to date technology, this location will fulfill that want. I've purchased great Bluetooth speakers that will last years.
Wondering why they had NO customers at all?? Mall was exceptionally busy today..except The Source!!..I found out why when I tried to enter!! WAS NOT GREETED AT ALL....WAS ORDERED TO DECONTAMINATION AND TOLD WE CAN NOT BROWSE..WHEN ASKED WHY..WAS TOLD " IT'S THE RULES" ..I asked who''s rules....aND was asked to leave...did not see a single customer in the source today...I won't ever be back!!
Excellent services
I went into The Source yestersday looking for a new phone as my previous was giving a ton of issues. Chris was amazing right off the bat. He listened to all my issues and was very patient. He is a wizard when it comes to technology. Very educated on all the products and what was best suited for me. Thank you Chris for your amazing customer service!
Great establishment,,,to bad no stock to speak of.
(Translated) A completely bad service, already too expensive and you can find the same thing cheaper at Superstore (Original) Un service complètement mauvais, déjà c trop chère et vous pouvez trouver la même chose moins chère au Superstore
Amazing customer service always love going to that location.
Thanks Buddy Karan..
Over priced with minimal items in store. I went to buy a few cables for my stereo. How is this simple adaptor $16.99? You can buy it on amazon for $1.63. The other cables were just as over priced too. This store has really gone down hill. No wonder they are slowly disappearing. Radio Shack was an awesome store. The Source is horrible.
I was overwhelmed by the way I was recived by the gentleman Dustin Fenemore who went extra mile to help me out, he gave me the best customer service experience so far..thank you Mr. Fenemore.
Great staff, decent inventory
Nice store, nice product, but small, and 60% of the time product out of stock
Efficient, friendly service
Go to The Source for help sorting out your phone, internet, tv etc. They can you navigate the different providers
I am very disappointed by the service I was given. I was mislead by the store manager. It was absolutely terrible, I had wasted my whole day on debating with them. They represented me as a liar infront of customer care representative which was extremely disgusting whereas they confessed their lie later and also my thing was done by wasting my whole day.
Kulwinder Hans I am so thankful for running into this lady at the source and Brandon she was very intelligent happy and very helpful and knowledgeable when it came to helping me with shopping for Christmas gifts and cellular device for myself she was one of the best people I've seen in a long time thank you very much for this experience kulWinder and the source, yours truly Jack EPP
(Translated) The Source team will be at your disposal to give you all the information you need. There is an interesting choice which will undoubtedly allow you to find what you are looking for. (Original) L'équipe de The Source sera a votre écoute pour vous donner toutes les informations dont vous avez besoin. Il y a un choix intéressant qui vous permettra sans aucun doute de trouver votre bonheur.
superb staff and service and their recommendation and insights about products is very specific and helpful. #loyalist #bcode
Everything I want
It's okay
hi i haven't ever been here but do you sell iPad mini 4 if so please tell me price
Was able to find what I needed quickly, but still miss when they were Radio Shack and had all kinds of parts to fix electronics.
(Translated) Excellent deal with customers and has everything in electronics (Original) Excelente trato con los clientes y tiene todo en electrónica
One of our go to electronic stores in town!
The Source was running a very enticing promotion: sign up with Bell Fibe 500 internet for $45/mo and get a free $50 Source gift card. What they neglected to tell me was that it takes 8weeks/60days after the installation to actually receive this gift card. I understand they want to make sure people don't just sign up then cancel their subscription for a free $50, however this is something that was not communicated to me at all during this process. When I phoned The Source directly to inquire, they lady on the phone had said they receive multiple calls with the same concern. Tell your customers what to expect!!
My husband and I recently got new phones and new plans, i was extremely impress with Eleazer, he was so patient, knowledgeable. If a raise were to be given this guy deserves it all.. The most impressive thing was that he was that, once he was off duty but still came in the store and sorted out everything like a charm. Special regards to Raneisha and Micha, you guys are crushing it ????????????????
The staff at this location makes the experience here so amazing. I bought a canon camera here and it was the best deal in town. The store itself is well maintained and easy to find what you are looking for. Always check out their flyer for special deals.
I find it a great place to shop. Very friendly.
Dice people good place to shop
Workers we're too busy surfing the internet for things they want and not helping customers
Great products, services would require more work.
Good
Nice store, friendly staff and had what I needed.
Thank-you to Idris and the team working there for helping me with my phone plan! They were very knowledgeable and easy to talk with and adapted very fluently to uncover and actively solve my issues.
(Translated) Good place for a tech emergency on an island (Original) Buen lugar para una emergencia tecnológica en una isla
So... all I can say is that Kyle Andrew's from the Belleville Source in the Quinte Mall realllllllly made me believe again that The Source still had the customers best interest at heart. I used to work at the Cobourg location under Robert Hynes and we had a staff that cared, that we're committed and hard working. We did what's right. That's what Kyle did for me out of Belleville that Cobourg strait up refused to do for me in Cobourg. I became a new activation under Bell, recieved a $350 in store credit and spent $300 of that in store that day. Kyle set me up with an amazing rate plan accommodating all of my data needs. I am sincerely thankful that I drove all the way to Belleville to deal with Kyle because if it wasn't for him, I would have never dealt with the source again. So thank you Kyle, sincerely. For everything.
Great store but I feel like the sales reps are a little too pushy!
Hi I attent to me Karan in brandon , manitoba, he is so nice. I am really happy with this experience
Got served by tyler got such a good service! Bough way more stuff then I expected. Lots of good deals and really knowledgeable.
Good selections for laptops and mobile phones as well as friendly service.
I seldom comment on good service but my experience with The Source in Burlington Mall was exceptional. I dealt with Chris who is a magician when it comes to manoeuvring through the complexities of setting up a Bell Mobility contract and in the end he saved me $10 per month over the best deal I had found online, from a telemarketer and at the nearby Bell corporate store. And while waiting I talked with another store associate, Alison, who accurately explained my best options for Internet phone service. Good product selection and the helpful knowledgeable staff is a winning combination - highly recommended.
Lorenzo was extremely helpful and professional. I highly recommend anyone interested in purchasing a new iPhone to visit Lorenzo at the Burlington Centre Mall.
Got what I needed as usual
Staff always seems to be preoccupied when ever I go here. Can't remember the last time I was actually able to purchase what I went in for. I generally run out of time, waiting for the staff. So I end up leaving empty handed.
Lots of decent deals in flyers. Always can save a buck
Was good.Went to buy electronic stuff .satisfied,good staff.
Great place to go for a new cellphone.
Lovely store and staff. Great prices as well
Great place
It is no longer on the inside of the mall but i would have to say that its very nice and thing are at a fair price in their
I am severely please to see all of the health and safety precautions that this location has been using during this pandemic! Each customer is greeted at the door with a smile and a quick screening process to ensure the safety of staff and fellow customers. Not to mention the awesome curb-side pickup option that they have been offering! If you ever need friendly and knowledgeable service on an item for yourself or a gift for a friend, ask for Rob! He will give you the best information and customer experience hands down!
Excelant service by gill.
Open late & friendly staff
Outstanding customer service!
dont have the equipment they used to when they were radio shack, couldnt get what we needed
Recently picked up a new phone at this location. Dealt with the manager Rudy. Great experience and top notch customer service. He was able to save me money as well.
We have a good deal with Mr. Karan. Very Good Costumer Service. Very much Recommended. Thank you Mr. Karan.
Great customer service and products are great! Owner is also very polite and good with customers. Especially when trying musical instruments and helping out with all products!
Staff is very helpful answering questions about the products they sell.
Great helpful staff and competitive prices and an interesting selection of products
I spoke with George on the phone and went into the store to see him and he was not helpful at all!! I drove 45 minutes to the store all for him to tell me that they did not have the part that I needed. He told me to go home and call him and be would tell me what type of optical converter I would need. I drove all the way home, call back, all for another employee to inform me that they DID have what I needed!!! After 2 trips to Belleville I'm sure as heck not driving there again to get it so now I have no choice but to order it online and wait for it to come in. NOT impressed!!!!
I live in Thompson and I visited brandon for the purpose of family gathering and i visited brandon shoppers mall. I was passing through the source and as I don’t have any sim card on me and looking for one, i get in and ask for cheapest plan and Karan Patel did exactly what i am looking at in the price range. I was about to pay for my order and then Karan asked me about my home internet service and i said i am paying $120 for shaw in my town. So, he gave me such a good deal with bell that was half of the amount what i was paying and with better speed compare to what i was getting for a bit i think and did activation at that time. Even he told me that i will get a source gift card in some time. So, totally satisfied with his help which saves me good money and just waiting for my gift card.
(Translated) Excellent knowledge of the products sold and great service. Thank you! (Original) Excellente connaissance des produits vendus et super service. Merci!
Bought my new laptop here. Service was excellent! Friendly, knowledgeable staff exceeded my expectations
Always a pleasure :)
Really impressed with the service given by Kulwinder Kaur???? Appreciated ????
Great for tech
Good service
Azal helped me out with my phone he's a great guy very helpful!
Very helpful!
I was just at the source and all the staff were extremely knowledgeable. I will definitely be back due to the amazing shopping experience I had. Excellent work team!
Three employees were unable to help when I asked questions that were not basic parts of their job. With no manager around I was unable to get the help I was looking for. I would recommend having at least one person with experience working at any given time or at least train the new employees past the point of being able to "look it up" for me... I could have done that myself. I don't think I will be going back.
The staff was exceptional in his knowledge of the various tablets therefore very helpful.
Friendly service wheelchair excessive.
Friendly and knowledgeable
Awesome staff friendly atmosphere
Very professional
Kulwinder Hans gives me a great deal and good plan, good customer service.
Amazing customer service. Needed help opening a new business account with phone number. I dealt with representative Kyle Andrews who was very knowledgeable and helpful with every question and anything he couldn't help with his co worker Will Anderson took care of everything else. Very professional, kind and informative! 10 stars ????⭐????
Bought a telephone cord.very helpful
Great place to buy electronics and the staff is very helpful and knows what they are talking about when it comes to new and upcoming product's.
Had what I was looking for in stock.
I bought my laptop from there????, I like the place
Amazing staff really really good people
Rohan was a phenomenal employee! Made upgrading to new phone and plan super easy. This man knows what he's doing!
Great customer service experience from Azal. He was super patient with me as I picked laptops, he was incredibly knowledgeable and answered all of my questions.
Pretty slick experience, came in browsing and left with a new phone, thank you Kulwinder Hans! ????
Mr .karan Patel provided a great service and awesomly courteous and I would highly recommend him to everyone!!!! Thank you!!
I recently dealt with this location regarding my Bell bundled services. Chris was professional and patient! Thank you very much to you and the other staff at your store.
Good team selection i must say, because the team is good combination of presence of mind and technical knowledge. I was there not sure which ipad would me good for my wife, then one of employee name karan came forward and helped me to understand which would be best ipad for me and with that i have also save some money and get good features as well.
Great customer service!
Noligible
Loved it
David was amazing. Very knowledgeable and very willing to help out. He gave terrific suggestions for both now and the future. Excellent employee.
Kulwinder Hans is really nice and helpful
All the staff are amazing, Jen, Carla,Carlo, and the othe guy that assisted me. They went out of their way to find ways to make things easier. I would of gone to my actual phone provider, but they were not as helpful as these guys. Keep up the great work.
changed my mind very good service respect theire opening and clising time friendly and helpfull workers love it
Kevin, the sales rep, was very helpful answering all my questions about new phones. He did not try to push anything on me that was more than what I needed, but he explained the benefits of different options and was very patient. I will definitely go back there with any tech needs/questions.
Kulwinder we nt way out of her way today to help us with our phone setup. Outstanding service.
Karan was very helpful and friendly. Great guy to deal with!
This store must be really desperate for sales. I went in for an iphone cord and the guy tried to push on me every service that bell has.
Good customer service
The staff are very knowledgeable and attentive.
Sage took a lot of her time to help myself and others today. She helped me save money and made my day with her kindness and helpfulness. Sage knows what she’s talking about and is all about helping others.
I am really happy with the service I received from Karan Patel during my visit at The Source. He showed me the different kind of headphones and different features of each of them. He explained everything very patiently and in the end helped me find the best headphone for me. Thank you so much for the help!!! very nice service
Busy took a long time but had what I needed
Awesome
If you're looking for something electronic and you want to talk to someone who knows their stuff they seem to staff this place really well in the Brandon shoppers mall
(Translated) They have almost everything (Original) Ils ont presque tout
Great service! Kulwinder Hans took the time and effort to find the best deal for what I was looking for. Most definitely going back and recommend to family and friends!
Lorenzo helped me out with my cellphones. I recommend coming to him for help.
Great service. Store well laid out.
Great place to get electronics and phones and the employee's are very helpful
Hello, visited the store recently. I was greeted by Karan immediately. I explained I wanted to upgrade my old iPhone 5c to a more current phone. Karan was very knowledgeable and helpful with a very pleasant attitude. Needless to say I walked out of the store with a new phone and was very pleased with the service I received. Hi highly recommend you visit this store. Respectfully
The staff is amazing and very helpful. I went in for help with a sim card, and they worked for an hour to get my phone working. This was for a very small purchase, and it was done with smiles.
Got a msg only - needed help with an question about a new phone I wanted to purchase.
Curbside pick up was quick and efficient. Called and picked up 2 hours later.
Fantastic service. Bought a new phone and had so many questions. Majd spent almost 2 hours walking me through all sorts of information and backing up my What's app files to my new device. Cannot say enough about the pleasant superior service.
Karan was very supportive, he help me get a phone and took time to explain each step to me. Am very impressive
Great staff that are very helpful. I've been there several times and always find someone in the know. I like a place that says the $10 thing does just as good a job as the $20 thing. They will also say if you can afford y, it's better than x.
Not helpful told me the earphone sale was finished yet the promo said on the 20th
Karan is very nice sale associate. Friendly and helpful.
Helpful and competitively priced
Karan upgraded my Skull Candy earphones to a better pair when I exchanged them for having a connectivity issue. Great service
Very helpful
Lots of parking wheelchair accessibility. And really good help in the store.
Friendly quick service. Knowledgeable staff.
The employee that assisted me was very helpful and had lots of knowing
Yesterday, Nathan was extremely helpful in setting up my new cell phone. He made a stressful situation (for me) actually enjoyable! He provided far superior service than a nearby competitor. An employee to be proud of!
Terrible experience with a sales person Robert, who was arrogant with attitude. I'll never go there again.
Awesome staff, they knew their stuff. And the product was great
Excellent staff and pricing
Terrible customer service. I'm a senior and due to Covid concerns I only shop where I can get curbside pickup, which the Source claimed to offer. When I arrived I parked in a space reserved for curbside pickup and called the store. Was told that they were busy but would get to me when able. After waiting for 35 minutes I called the store again (twice) and got voicemail. I presumed that they had forgotten me or neglected to note my order number, so I very reluctantly entered the mall, and stood by the exit door at the store. When the manager asked what I wanted I explained that I had been waiting for curbside pickup in the car park for 35 minutes and wanted to pick up my order, to which he replied that I would have to wait a bit longer. When he finished with the customer he was dealing with I asked him to bring me my order, and he demanded that I get in line behind several other customers. Apparently completely clueless as to what is meant by "curbside pickup" and why it might be important for some of us that we not congregate in a crowded mall. So be aware, in spite of their advertising they do not offer curbside pickup. And of course it cost them a guaranteed sale.
Friendly helpful staff lots of stuff you can't get other places
Great deals but need better customer service
Good service. Friendly staff
Very friendly staff s
Karan was extremely efficient and great customer service.
Not a big enough store not much to choose from
(Translated) I had a problem but received very good online service from an English lady named Michelle (Original) J ai eu problème mais j ai reçu un très bon service en ligne d une mme anglaise du nom de Michelle
came in today with a frozen computer....Lorenzo kindly helped me without making me feel computer illiterate. He made sure I left the store with a working computer. I always receive great service at the Source. Thanks!
Bought a screen protector for my phone life time warranty
Derek and staff are friendly and helpful
I went to store to buy a phone last Saturday Rohit was dealing with me , he was really good but i had some problem and i called the manager but she did not come to talk and straight away refused , she was so rude if she cannot help customers coming to the store i don't know what she was doing as her job and some of other members as well do not know how to provide customer service , one of the girl was dealing with me and she told me to step out of store while i was waiting to talk to rohit and then i called the manager she came saw me that i was waiting for her and she refused to talk . The store should have more polite and responsible staff then the members who are not ready to help the customers
Staff is always eager to help. There prices are on par with all the big boys. Better shopping experience then the big box stores. Well done folks in Belleville
Excellent -- Tara served me and took her time to explain all options to purchase a new cell phone! 5 star service!
They are Selling broken tv’s.. stay away from this place . They won’t take it back and Samsung won’t take it back !
Brijesh was busy man.
Erin was great. With this stupid shutdown she had to make a couple trips in the store to get everything I needed but no problem.
Kulwinder gave me the best deal on my cell phone. She was very helpful. We came to buy a tablet and got a phone and tablet. I will recommend the source to my friends.
Very good store for selection. Some of the younger or part time staff need more training.
Very knowlegable
Lazy sales teen tried to push off the wrong power cord for my device. I brought in a photo of the device charging port and even though the cord he suggested clearly won't fit he still suggested I buy it and see. At a $20 price point it was easy to say no. Found the correct item on eBay for $4.25 shipped. Will never go back.
I bought a Sonos Move from the Source. I was trying to do an instore pick up but for some reason I wasn't able to. I called their head office to help me work through their online portal issue and was greeted with very little help. I called the store back and the staff there went above and beyond and found a solution for me to pick up the speaker same day. Great work team. Thank you for going the extra mile for me.
Most everything you need
The service is amazing. Kulwinder Hans went out of her way to help me. Best store
These wonderful ladies provided excellent service Thanks Jasmeen and Kulwinder
Ameed was amazing with his customer service he was very patient I would highly recommend him. Great job!
Friendly staff. I found what I was looking for although it has been discontinued.????
Love the staff here. Always helpful. Amber is great to deal with, as well as the tall blond guy ( with the crazy electrical currents running through his body ) who is always up to helping me solve my electronic issues.
I bought a desktop PC for university and Erin was very helpful!! I can’t wait to use a desktop instead of a laptop! :)
Elly was an excellent help in navigating the process of upgrading my phone.
The manager William really helped me out with a return on a defective set of Jabra earpods. I appreciated the effort he put in to help me resolve the issue. Thanks William
Brijesh Patel It's awesome ???? I like it ☺️
Karan, thanks for goood service..
Excellent products
I recently had a great experience with the new Manager and all the staff at the Burlington Centre Store, All concerns were solved two weeks ago. Thanks for your professional and kind service. Mr F Kennedy I recommend that you give this store a visit????
Very good service.
Honoured warranty for charge cable.
Best service and deal I've ever received. Karan went above and beyond his duties. I would definitely recommend and will be returning in the future for my next phone. Kulwinder was also very friendly and helpful closing the purchase. Friendly staff and good service.
Karan Patel - super helpful! Gave us some great deals today! Would recommend
Good customer service but not much stock in the store
This source is the best in the area! The staff is so friendly and helpful. Do all my buisness through this certain store!!
We had the utmost amazing customer service experience today at The Source in Burlington Mall. Ameed was professional, friendly, knowledgable, patient, non pushy and helpful. He made our technology upgrade a painless one and ensured all of our needs were met. An asset to this store and company!!
Thank you so much to Lorenzo! We are always impressed with service here at The Source and Lorenzo went beyond the call! Please give him a pat on the back from us! Thanks
To pricey
The staff is what makes this place worth going to over using online shopping. Very knowledgeable about their products as well as the industry (products they don't carry). I'm very self-reliant when it comes to electronics; this store's staff is the real deal ????
Expensive
Sucks
They always gave what I'm looking for Knowledgable and helpful staff
Average everything
Not a great selection but good staff in my experience
Just wanted to say Thank you again for helping me with my cell phone on Monday. It is working great and the right people are now getting the right messages. oh and the changes you made to the home screen and the apps is just perfect.
I have been quite happy with the personnel and product when I visit the Source. Will continue to give my support here and suggest the Source to others.
The staff is amazing
(Translated) Experience required (Original) Expérience requis
Staff is helpful.but the store is small and often you have to wait to be helped. Ordering online to pick up in store is always great if you know what you're after!
Great service attitude. They’re patient and helped me a lot:)
I am very happy with the customer service I received today as I came in to upgrade my phone. I dealt with service rep Kyle Andrews. He was extremely helpful in getting me exactly what I was looking for, answered all questions I had, and found me a great deal! In addition, during these crazy covid times, he was extremely diligent to be sure customers practiced safe social distancing from each other and did so with a smile!! 10/10 would recommend !
Always expensive
The last two times I've shopped here they didn't have what I wanted and the kicker is that I am health exempt from wearing a mask/face covering and I had a employee trying to get my compliance to wear one and when I refused he locked the door so no one else could enter then proceeded to trace my steps through the store spraying disinfectant on everything within 6' of where I was walking...???? There's being safe and then there's ridiculous, I'm not going to shop here anymore.
(Translated) Excellent service (Original) Excelente servicio
Unbelievable support and expertise by Karan
(Translated) Very nice store. Its clean and tidy. But some employees could be more welcoming and smiled. Service is good. But its too expensive. Its too expensive and the service is not always good depending on who is working. Very nice store ... but nobody is ever there .. he should have stayed in the shopping center. The roundabout. (Original) Tres beau magasin. Ses propre et bien ranger. Mais certain employées pourais etre plus accueillant et sourirent . Service es bien . Mais ses trop dispondieux. Ses trop cher et le service es pas toujour bon sa depend qui travaille . Tres beau magasin ... mais ya jamais personne .. il aurais du rester dans le centre d achat. Le rond point.
Ordered online what wasn't available at the local store. Arrived when expected, as expected. Thank you. I hope the local store gets some benefit from the sale (easily assigned by buyer's postal code).
Quite pushy staff (commission base I assume) they don't really recommend anything you're looking for, just what will get them the most cash back
Great service Karen! Thanks so much for all your help :)!!
Still have a decent selection but not what it use to be. Big sales but limited stock on these sale items.
Hi everyone I got bell mts internet line from the source store Brandon and I got deal that after 3 months I will get $100 gift card and it’s been 6 months, I haven’t received any gift card yet. I did talk to customer care and they said they never had this deal now they want me to go to the store and I did go to the store and store guy said talk to bell mts. I did talk to bell mts and they said they never give gift card deal. So I don’t know who lied to me and even customer care guy said he can’t help with that.
Kulwinder gave me great service and best deal on cell phone. Thank you so much for being patient and helpful.
Useless and over priced
I went to The Source at the Quinte Mall in Belleville to look at phones. I had Amber help me. I could not decide between the Iphone and the Samsung Galaxy. Amber was extremely helpful to me and is very knowledgeable in their products. She exceeded my expectations and gave great customer service! something that customers don't seem to receive anymore. I did not get anything the first day and came back the next day and Amber again helped me. I will return to the Belleville store for anything that I may need in the future!
Nice staff
Sage was very knowledgeable of products and very helpful. A positive experience.
Gill was excellent very knowlegeable and friendly
i bought a note 20 ultra 5g this year i was told a 21$ smart care plan with bell covered screen scratches and scuffs i now have both of those on my screen and turns out the plan doesnt cover those
Very helpful staff and I was able to find the gift I wanted
Hazma and Chirag did a great job in transferring my data to my new phone. They were pleasant and patient. Thanks again!!!
So FYI, dont believe anything they tell you when you call corporate. if you buy something online you can't return or exchange it in the store. Even though they tell you you can. 4 stars because the store staff was very helpful.
This store is great, all the employees are friendly, knowledgeable, and always ready to help. Excellent customer service!
Got a great mobile phone deal dor my family from Gill. Very accommodating, and was great in answering all my questions. Make sure to look for Gill! He's the best!
I have a great experience with the Source ,I really like the fast service and coprative staff. I appreciate the work of manager Kulwinder kaur.
I came in to resolve problems with my home phone which is a landline. Ben asked me a variety of questions and determined that my problem might lie not with the phones but my internet service provider which is Bell. He checked a website to tell me that Bell does have fibre optic in my neighborhood which I didn't know. He recommended phoning Bell to apply for fibre optic service and I have done so. It won't be live in my area until December but in the meantime I have had a technician out to install wireless and my phone service has improved dramatically. He saved me the cost of buying new phones which I didn't need and alerted me to an opportunity to receive faster downloads and better television reception than satellite in the future. I really appreciated his advice. I would also like to mention Erin at the same store who ably explained to me the latest features of new clock radios since my old model has worn out.. She greeted me with a friendly smile and showed the various models on display. I will definitely return here for future advice and products.
Salesman chase us out. Knew exactly what we came in there for, he asked we told him. He kept telling us we were wrong yet we had the exact product in our hands....left the product and exited the store. Bought it somewhere else.
I would definitely recommend The source to my friends and family for any electronics gadgets and home internet, Excellent service provided by sales person Shivang.
Awful experience. Kept me waiting, treated me poorly, very unorganized
Excellent service Gurmimder Gill
A great place for electronics and phones with great helpful friendly staff to assist you in your needs.
Fabulous service! Ask for Kyle...he ROCKS!! Informative, knowledgeable and very helpful. He worked to give me exactly what I needed & stayed within my budget. Highly recommend this location!
The employees here are amazing and helpful!
Nice store to make purchase. Usually have what I need in electronics line and staff are right on que.
Got a good deal on my new phone. Thanks Kulwinder
Always has what I want!
I visit The Source and Gurwinder Gill give me very good service, friendly and i got pretty good deal for my phone!!! I really like the service
I am very impressed with the service of Kulwinder and Jasmeen. My full appreciation.
Got us good phones and a cheap phone plan for a good price
(Translated) It's a nice place. (Original) Güzel değişik bir yer.
Recieved a professional service from Kulwinder. She made sure I got a great deal for my phone plan.
Love this store . In Bathurst . So helpful. So friendly
This store is always amazing for friendly & helpful staff, definitely a better customer service experience then I've had at other stores. Especially their extremely helpful and knowledgeable store manager Micah, used to do a lot of my shopping at places like best buy & Staples but with the customer service received by that gentleman and his staff I'll be keeping my business with them at the source from now on!
Very kind staff and great selection of RC trucks
Great staff
Staff jump on you when you walk in to offer help. Some displays not working. Staff push their favorite items.
Looking to buy IPads? Laptops? Headphones? Video Games? Cell phones?, then this is the place. Friendly staff who are quite knowledgable about anything electronic. You are in great hands here.
They have Xbox Series Xs but won't sell them to anyone that won't upgrade or switch to Bell wifi. Quite a Scam. I refused to deal with Bell...and NOW I won't set foot in a The Source store again.
My first time writing a review but i was so pleased with the service from the Source in Brantford! Abeir helped my husband and I set up his new fitbit and was so very kind and explained how to use everything. We will be coming back for all electronic help. Merry Christmas!
Great customer service. I went in for a gaming mouse for my son and they price matched with Best Buy.
wonderful gift a good phone at fair price
New store friendly staff
David is knowledgeable, friendly, and funny. Probably the best reason to shop here.
Staff is very knowledgeable about their products and very helpful
BRANDON was very helpful
Manager was really helpful when I was trying to choose between 2 smart watches
I had visited the store to buy gift for my husband as his birthday is on next day, I wasn’t sure what to buy. Then karan approached me and suggest me to buy samsung smart watch. when i gift that watch to my husband he was so happy about it. Thank you the source for excellent customer service. I would love to visit it again and again.
Super helpful and had exactly what I needed.
They really know their stuff, and the go out of their way to help you.
Good selection and friendly staff!
Good staff Really helpful staff I visited the store to find deals for phone and then Tanveer come up with really good suggestions and I am really happy with the service.
They don’t know how to give student discount. Poor customer service.
Amazing service and great staff. Will definitely come back. Manager Ely was very helpful and friendly!! :)
Great people work there
I recently purchased a charger from the employee, Destiny. She was patient and understanding, and tool the time to really listen to me. One of the most pleasant people I have ever met! Will be there again!
Needed a cord for the phone and got lucky as they helped me out again....nice folks and there was another item, ok more than a few and their techies sure knew their products....
Bought an Apple TV from here on May 2nd and had issues with it so went to return it on May 5th. The manager advised me that THEY DO NOT RETURN OR EXCHANGE ANY APPLE PRODUCTS. Even if there are issues straight out of the box. And because it was bought there Apple cannot do anything either. Absolutely disgusted that The Source has a policy like this. I will never shop here again. Taking my business to Best Buy.
Asked to put items on hold, they grabbed the most expensive one out of the bunch for me. Thanks for looking out. ????
Nice staff,very helpful.
Azal helped us out with app problem and answered our questions about Virgin accounts. Many thanks
The guy was very helpful.
Good service and waranty here
Very helpful staff and extremely knowledgeable.
I found Evan and the rest of the team to be incredibly helpful in educating me about products and getting me the best possible deals on the services I wanted. Excellent experience.
Was in this store looking for a gift, ear buds.Philip came right over to assist us.He was so pleasant and helpful.I had been to Best Buy and received no help. Thank you Philip for your help.
Average service. A bit slow
Very friendly service. Informative on any kind of question I had or services they provided. Currently debating about to the source as my electronic provider.
Thank you so much Kulwinder for being so much helpful, you are a great person. Every time I visited your store. I got an excellent service.
Very helpful staff
I had a great experience at The Source and very happy with my purchase. Thanks Karan for the excellent service, I look forward to coming back in the near future.
(Translated) 10 minutes no reception (Original) 10 minutes pas d accueil
Help full
Excellent service Alex was extremely helpful with setting up my new phone and Sim card would definitely recommend this store and will be returning for my next phone. Thanks for your help!
Good survive
Great selection of electronics
I have to commend Vlad for his incredible patience and his professional and friendly customer service. He is extremely knowledgeable and really took his time explaining things to me. His time and effort are so greatly appreciated.
I had great service there
Rudy, one of their employee, wasted almost half hour and declined to match or beat price for a hard disk. Which is only for $69.99 at best buy and they are selling for $119.99. he also had a stupid reason to justify it that this burlington best buy doesnt have it in stock. But they did and also staples had it in stock too.
Amazing help from staff. Completely solved all my problems and questions
Karan Patel was great. Excellent service. Highly recommend
The service there is so so...
Just bad management
Couple of workers there are awesome to deal with! Very helpful anytime I've gone in there with phone issues or updates.
Great customer service from Vlad! He set up my new mobile provider with ease and was very informative and knowledgable. I would highly recommend you see Vlad at The Source in Burlington Mall.
Karan gives me good service and offer good plan for new phone...
Karan Patel was very helpful and friendly
Wonderful customer service.
(Translated) Things are expensive, but the goods are very full (Original) 东西很贵,但是货很全
Small store
I purchased my iPad from the Source and I had the best service for the purchase and set up. I find technology challenging Clara and Rudy have been so helpful and I didn’t need an appointment to be helped....great store and excellent staff....
Ok
Good store to get electronics at. I always check buy here before purchasing any electronics as they usually have very good deals from time to time.
They had what I needed, luckily it was on sale and lower than Walmart. They were helpful over the phone with enquires.
Very helpful and informative
Great service. The workers know their stuff and can help with anything!
Kulwinder the best one, keep it up! Always gives us great services. That's why we shop here all the time
Great knowledgeable service.
We were very happy with the service and friendliness of both Kulwinder Hans and Jasmeen Grewal - they both went out of their way to make sure we were looked after
Won't let you see an item out of the package before purchasing and you can't return same if opened...
WASNT THE SOURCE FOR ME HAD TO GO TO BEST BUY INSTEAD!
They are not providing good customer service.
Karan Patel was very helpful and friendly.
Salesman was texting/scrolling on his phone when I was at the display of fitbits - which was right by the counter... he finally acknowledged me and I inquired about the different fitbits and if comparable to an Apple Watch series 1... all the time he was texting/scrolling on his phone. He replied that they are all different and that was all!!! no helpful advice, asking about the use I need - nothing... absolutely horrible - does not even deserve a star!!
Its nice experience with Source center. Staff member are very co-operative. Special thanks to Kulwinder Hans.
Seemed understaffed.
Chris was amazing and very knowledgeable
So impressed with the service received from. Kulwinder Hans. It was better then I had ever experienced . She was so patient with me and I will recommend this store to all my friends.
Appalling customer service. I gifted an unlocked Samsung phone to my uncle who lives near Tracadie. His current phone was on its last legs so I wanted to do something nice for him. Now my uncle is elderly (70's) and living on a fixed income. He was unsure of how to switch the SIM card from the old phone (I'm out of province - I mailed the phone) so he took it to this location. Any decent individual with a sense of customer service would have helped out my uncle by transferring the SIM from the old phone to the new one (same size card). Instead the sales person decided my uncle needed to purchase a new card AND charged hie to activate it. The bill was $46. I called Bell and they do NOT charge to activate an existing account like this - nor was it even required that a new card be put in. I can only assume the less than ethical sales person was trying to pad his sales total. This sort of greedy, unethical behaviour is a shame. My uncle called Bell and they agreed to give him a credit for half of this on his account (the store took no action). BUT - this is still $23 more than it should have been. The Source is a wholly owned Bell subsidiary and I hope they take some action with regards to this dreadful customer service. I don't know if there are other options to deal with Bell in Tracadie but this store should be your absolute LAST choice.
Love dis place my kind of stuff over there specially headphones
I would like to submitt a review for a sales rep who works here please (June 2018). As seniors, my parents enjoy hanging around the mall, but often feel nervous or overwhelmed by the fact that they can't communicate very well as English isn't their first language. Therefore, most of the time; they need to either find what they are looking for on their own, or wait until I am back in town to go with them. One day, they walked into the Source to find a battery for my father's hearing aid and had the pleasant surprise of being greeted by a Korean worker, Andrew. I am told that Andrew has made their lives so much easier; not because he's able to speak Korean, but because he helps in every possible way so that my parents can exit the mall with everything they need. Once Andrew understood what they were struggling with, he went above and beyond in order to help them. I was told he once met them at Winners during his break to help translate. During the times when he can't leave the store, he writes on a piece of paper for my parents to show to other stores to describe exactly they need and are looking for. Andrew, thank you for your help. I truly cannot thank you enough for your kindness and over the top services. I know it wasn't just once that my parents stopped by for your help, and I know you continue to help them to this day. I'll be sure to stop by soon to thank you in person. 감사합니다 Thanks again -Peter P.
I bought a laptop from them and they were all friendly and nice. I had it for about 2 months and the touchpad started screwing up so i had to use a mouse and then it started screwing up too. So i wanted to return it and they just rejected me and told me to call Acer. Horrible service when it comes down to it.
When I entered store, three workers were chilling behind counter playing on their phone. They didn’t say hi or acknowledge me even when I was standing near them as I needed help with something. I knew what I was getting but had some questions bc I didn’t know which one to get. The worker seemed bothered to do his job and was super condescending to any questions I had. The store was empty except for me and all three workers seemed very lazy and rude.
Small store so the staff can watch you enter and are quick to lend a hand. Usually have what you need or can point you in the right direction.
Every Nice. Good service.
I was very well served ????
Tim and his staff provide excellent service. Much improved in the last year!
thank you Kulwinder and Jasmeen. Always great service.
So My mom and I went to the source to get her a tablet... first was having card issues.... we usually don't shop here.... went back a couple times that day to try to pay for it, still wouldn't work, went back the next morning and boom it worked and found out it was an error with all machines in the mall, seriously such great customer service everytime we went in and they were baffled by the fact nothing was working.... Also the tablet my mom wanted originally wasn't available but found her one off island and is getting it delivered to us!!! Seriously highly recommend ???????? they did a great job in helping us and apologizes so much qnd it wasn't even there fault. Then my parents went in for a cord and bam again excellent customer service ???? Will be shopping here more often for electronics and stuff.
Cool eh?
Staff was extremely knowledgeable and helpful, took time to explain
Worst customer service I have ever had to deal with. Go to a different branch.
Find it and go. Great staff
There's no drones there
Gurwinder Gill is so knowledgeable and friendly sales representative, offer me best deal. Thanks alot
Karan, was excellent. Very helpful and knowledgeable. Thank you.
Polite workers usually can find exactly what you want for a certain electronic but sometimes other places are better off and they will tell you that as well
Very helpful!!!
Very friendly staff
A very unfortunate and poor experience, walking into the store yesterday afternoon to review a specific line of products this store sells. I was the only customer in the store at the time; one store associate on duty; standing nearby, yet appeared to be doing something on his cell phone. When approached, I had to prompt his attention, which took a moment while he continued to "fiddle" on his phone while responding to me. Hopefully just a coaching opportunity to this young individual to help him understand that attention to customers in the store, whether passive or active is the only differentiator of added value in Retail.
I would like to thank Chris for his patience with us less "teckie" folks. He took his time with us and helped us understand the complexities of the phone and tablet we purchased. Thanks!
Azal has spent more than 30 minutes trying to help get my phone to operate. He has tried every way has given me until thatt I need to take it back to Lucky. Amazing service. A great employee!!!
Not bad. Not busy. However the associate was not knowledgeable with regard to the item of interest. Or just didnt seem to care.
These guys know there stuff. We went in there and they was helpful and polite and friendly. Took a look around and they have awesome electronics and fun toys for all ages. Check them out
Thanks to Kumar for finding me a older pair of headphones at another Source store and to Hamza for helping me return and purchase them..staff did great job!
The clerk was great! Helped me a lot!
Very exceptional service. Karan went to great lengths to meet our needs.
(Translated) Thank you so much (Original) شكرا جزيلا
Tryed to return a christmas gift my wife purchased for me speaker for are patio after stores closed for months they wouldnt return it. Not even a store credit I will never buy anything from them again!!!!
Great customer service today from Carson. The Source Warranty is the best by far and as described. Staff very helpful and positive attitude... goes a long way.
Friendly staff....had what i needed in stock
Best person in the store.abier, she deserves a raise. Give this girl a raise. The reaspn i loce this store!!
Happy staff. They were very helpful
Bad really bad experience
(Translated) Excellent service :) Ély helped us go through all the steps to get used to the technology. We were with Rogers (television, internet and telephone service) and we had a lot of problems. Ély suggested that we transfer using Bell services. He also told us that we would have no more problems. That's what we did. Ély was right, we encountered no challenge. In addition, Ély showed incredible availability to answer our many questions. Well done Ély! Well done to the team! (Original) Excellent service :) Ély nous a aidé à franchir toutes les étapes pour s'apprivoiser à la technologie.. Nous étions avec Rogers (service de télévision, d'internet et de communication téléphonique) et nous avions beaucoup de problème. Ély nous a suggéré de tranférérer en utilisant les services de Bell. Il nous a dit aussi que nous n'aurions plus aucun problème. C'est ce que nous avons fait. Ély avait raison, nous n'avons rencontré aucun défi. De plus, Ély a fait preuve d'une disponibilité incroyable à répondre à nos nombreuses questions. Bravo Ély ! Bravo à l'équipe!
Dealt with Greg when getting my new cellphone, he was knowledgeable and helpful. Fantastic transaction.
Great service great people
V helpful and knowledgeable staff
I found the young girl to be a know it all that knew nothing, Three employees ,and only allowed two customers, u stand at the door till someone sees u ,then u can go in ,only to be told to stand on a square , she then asks u what u want and has no idea that the product I wanted even existed, in turn ,plops it on the counter and ask not to touch ,but I had to explain that I couldn’t read French ,almost bought it but decided to give my money to someone that wasn’t so rude, and that is the first and last visit to the source in Brockville. Senior in Brockville
Very limited selection, slightly above average prices, but the staff was very nice and helpful.
There were three staff members and no customers. Very rude staff and not helpful at all. Seems like there other reviews of this place were made by friends. will never go there again. I advise if you need anything from there go to staples instead.
Amazing service. The manager was informative and understanding of my circumstances. I highly recommend people who are trying to get new phone plans to visit the source if Bell is full. I also recommend talking to the manager, Kulwinder as she knows what she's talking about and will try her hardest to get you the best deal as possible.
Sabina is a customer service superstar! Friendly, knowledgeable and absolutely wonderful to talk to. What an asset to the store!
Great store
You are given false information over email chat than when you go into the store!
Not enough floor staff to assist us, I went home and bought online from Best Buy
Very nice , friendly and courteous...
I shop there alot sale day is friday
Smaller electronic store with great prices and everything you need.
Last week, I walked into this store to buy myself a wireless router. I have been having all sorts of internet issues and the internet provider (Cogeco) advised me to get myself an extender. I was approached by an associate at this location, Andrew; whom gave me a very thorough explanation of what might be the problem. He was very patient, understanding of my knowledge towards technology and walked me through the process step by step. That night I came home with an extender, but it didn't seem to work as well as Andrew's recommendation. So I took his word for it and I switched to Bell Fibe, and after a full week of using it ZERO regrets! Thank you Andrew for your kindness and professionalism. I'll be sure to come back to you for my future purchases.
We got perfect service from Karan .
I love the environment of the source. Justin is also such a good employee
The staff was amazing and super friendly and the manager was really helpful with helping me set up my Apple Watch that was bought from them.they definitely went above and beyond to help me especially now that we are in a lockdown. I will definitely be going back there for sure
Microsoft Office is one of those things that you pay for the name. But The Source occasionally has a sale that makes it more affordable. It's a small store with what you need!
The service was great especially when the clerk had to tend with my friend who was in a terrible mood. I had to tell her to shut up and leave the poor man alone but later in the car I gave her whatfor. But I apologized to him for her outburst.
do to medical exemption from wearing a mask I felt as if I was a criminal entering the place. Told where to stand, the establishment closed its doors and would not let anyone in. To treat people that way is shameful.
They are friendly krittus and helpful .The prises are adverage compared with others .One thing that i could say about is that i was asking how to move files .pics a miadia to my SD card and he played around did not know how to do it or anything better then unload apps .well why have Sd card if you cant use the thing for storage .