Reviews of Staples (Computer Repair)

Moose

Always find what you are looking for here

Susan Blonde

Big Boooo to Staples. You dropped the ball. Only curb service. Have to order online but I don't have a credit card. No help at all. Went next door and they had staff outside to help with sales

Rick Vanderwyst

Business supplies, they got ya

Terry Hills

Great service !

Mike Demirel (silentmike)

Good for general office supplies. Sometimes they have good sales. I've been mislead more than once by their website, then finding out the item I went to the store for is not available.

Carmen A.

I received a HP deskjet 3755 printing, but didn't come the USB cable. I tried to phone to the store. but not luck. Somebody can tell what I should do?.

Arlene French

Great place. Helpful. Staff.

Alexander Lock

Not a bad staples. Its clean, staffed, and maybe not overly competitive price wise with the internet or Walmart. There is a print center, and it is wheelchair accessable.

longboardguy

Was not impressed with this staples ordered something online was suppose to ship from this store in one business day took over a week to get it and they tossed it on the front door without a knock. Wasn't packaged properly and the customer service is some of the worst only next to purolator in this town!

Frank Paonessa

A bit over priced but they have 100% of your business needs

Ken Mullins

Very friendly staff. James the manager was very helpful in getting our return completed on October 11th. thank You.

gary mccarthy

I went there to exchange/return a defective product. There was none in stock so I was given a refund. No problem. I was told I could go to a kiosk they had in the store and order online and have it delivered to the store. (Apparently staff are unable to do this.) I go to the kiosk and find myself standing in front of a LARGE monitor in the main aisle of the store. As I input the required personal information it is coming up on the monitor for anyone in the main aisle or even anyone outside looking in the window to see. Ironically there's a small icon on the screen that says my information is secure. lol I talked to a staff member that it should be mentioned to a manager to possibly relocate or somehow ensure privacy.( i.e. A small screen.) I was informed only head office could make this decision. So, I came home and ordered it online which means I can't get it delivered to Staples only to my home address. The good news is that if I'm having to order online anyway, I'm not limited to shopping at Staples although I prefer to spend my money locally.

kn

Okay spot to get low-end office equipment, customer service is average.

kim robinson

Helpful staff. Quick service

Andrew McKerracher

Large and clean staples, friendly staff.

Susan

When the store is open it is very well organized and lots of space to be able to meet the Covid Guidelines of 6ft distance between each person ????

Jamie Mackay

Good service

Varghese P Jacob

Great store and wonderful staff

Allan Stewart

Their print machines screwed up my print job and the staff just shrugged and said there's nothing they can do. I will be trying to shop elsewhere.

Annie Descheneaux

Always a very professional, friendly and fast service. I order online & do curb-side pickup. They says the order will be ready within 2h but it’s always faster than that. Once there, all you have to do is pick a parking spot, call, show I.D., they put the order in there trunk of your car and that’s it!

TURBO GEOFF

Office supply stuff, technology and iPads. I went there once for a Microsoft Office license key and waiting like 10 minutes before someone was around I could ask to get me one from the back.

Kris Toijonen

Great Customer Service Today!

Tania Macleod

Beautiful spot , But my room was leaking rain over my door into my room #3

Silas G

yay! I'm first!

Karen Hopkins

The worst customer service I’ve ever experienced, the cashier was rude, was so unhelpful and clearly hated her job. Will never go back.

Bijo Daniel

Excellent experience.....Staffs are professional and very friendly...Highly recommended...Thank you Staples Canada

Ms.Ona Harwardt

Got a ACER Computer there

Jackie Pineau

Great place to have ease for ur office needs

Danny Lane

Great store with proper covid safety precautions.

Madi George

The manager with the red/ brown curly hair is rude to customers & employees in front of customers talking down to staff it was disgusting to watch ,

FAYZL

CUSTOMER SERVICE WAS NOT GOOD, THE INDIAN GUY THAT I ASKED FOR HELP DIDN'T KNOW MUCH OF WHAT I WAS ASKING, SO I TALKED TO THE MANAGER WHOM WAS CLOSE TO ME AND IT SEEMED LIKE SHE WAS GIVING MA SOME KIND OF ATTITUDE WHICH WAS REALLY RUDE, I WOULD NOT RECOMMEND THIS PLACE.

Rebecca Moore

Staff are typically pretty helpful and kind!

Aron

Wouldn't honour their clearly posted price match policy. First the manager tried a made up price match policy that only included a 3 named retailers. She talked through an employee by never to me directly. When I explained their price match policy included all Canadian retailers the employee played "back and forth" between me and the manager trying to build a case for charging me shipping, when the competitor clearly stated free shipping. Pretty disappointed. I went to London drugs and they matched prices, honoring their own policy without trickery or a fight.

Paolo De Marchi

Great service

Laura Patterson

My husband and I recently visited the Chatham store. Caleb did an excellent job explaining options and gave useful recommendations for the purchase of a cell phone. He provided excellent customer service.

Jennifer Calderon

Staff at the printing station didn't really know how to guide customers about doing the self serve printers properly. They're not giving proper answers and only saying "I dont really know how it works". They just assume customers know what they're doing.

Chris Martin

We went to Kingston staples last night to get a jump dr for the phone they had 20 of them. But the fella that was helping us said he had none. We pre ordered the card in brockville that had 30 of them. The young girl had a hard time finding it so I spent a good 20 minutes for her to find it.

Glen Lewis

Got what I needed at a cost that represents value

Candy King

Good service , lots of ideas.

John Stephenson

All your office needs under one roof.

Acid Roof

Always quiet and clean. Staff is helpful, but not pushy.

Brad Ingram

I bought a chromebook less then 3 months ago and it won't charge or turn on anymore. I brought it back to Staples yesterday and I was told it would be shipped to Acer Burnaby where it would be fixed or replaced. I got a call today saying it would not be shipped and I have to pay for shipping. This company has no customer service and they will now also lose my printing business as well. A few $100 in the last year. Do not shop here or deal with these people. I am a 42 year McMurray resident and I have never had a product that was not handled by or replaced when broken in such new condition. NEVER SHOP HERE.

Vanessa Pike

I ordered ink for my canon printer on Tuesday and it arrived at my door this morning, Thursday. Very impressed. I was going to order ink from another large retailer in town where I buy groceries etc but the ordering system is ridiculous and they've been out of stock of the ink I need for a few months. Very impressed with this service from Staples. I live in a rural area and the shipping was still free. Thanks ,will make use of this service again

wayne rockall

Great place for printing supplies and more.

Kory Besta

Ordered ink cartridge online for pick up. The people came to the door right away and made the process very easy and quick. I was surprised at how seamless everything was.

Grant Wallin

This a business service, store that also sells to individuals. I found store staff willing to help. Often I have just broused to see if their are shelf sales, and that's fine, too

Tammy M Martin

Was able to find the last minute supplies that I needed to open our center...

Shanta& Rajkumar

Love this store. Variety of collection. Steps away from Canadian Tire, Walmart, Rona and other stores. Staffs are very friendly, knowledgeable and helpful. Bought HD for MacBook. It took sometime for staffs to bring the product from storage. So many staffs offered help during wait time. Product price is reasonable. There are parking including disables parking, for customers. Store is neat and clean. Recommend others to try this store.

Matthew van Amstel

Used to be one of the cheaper places for laptops and electronics but not anymore. Nice selection but higher pricing than I would expect.

Geoffrey Bishop

Service as expected!

Daniel Waldner

Simple, Efficient.

Snoop - T-O-Double D _

Great place for school supplies

Dee Miguel

Store could use an update but the staff are friendly and helpful.

Maurice Sigouin

Fast!

colleen harris

Excellent , clean washrooms awesome service

Andrew Levere

Quick and Friendly service!!!

Robert Bulley

Great place to shop. Very helpful staff

Dale Rudderham

Not impressed. Waiting in line at the print shop, I had to wait for the employee to try to fix equipment, find another employee, to watch the other employee try to fix the equipment. The cashier I asked to help me, passed me off to wait for the employees to finish watching the other employee. They couldn't fix it either. Bad customer service.

Josh Baker

Fine good stock. One place you could actually fine a graphics card until recently.

Ed T (Gene)

Horrible customer service and poor stock. “What the website says we have for stock has nothing to do with us” Not stepping foot in that store ever again.

Loretta Erker

Very polite customer service .was exchanging a product that I wansn't happy with.Left with something better.Thanks

Nehemiah

They got what I want for the office. If they don't they can find it for me online. And they even helped me price match a new printer that they didn't have in stock. So yeah. They are pretty awesome

Karen King

Good customer service in tech dept

Caroline Comeau

Fast service

Chris H

Always friendly service

Stuart Long

They had what I wanted and their lay out related to Covid traffic was commendable. I found some of what I needed but had to find a staff member to find the rest. If I had not asked for help i do not feel it would have been offered to me. As I have only been inside this location a couple of times I don't want to judge too harshly yet. Curbside had been good so far.

Dan Mossip

I had give one guy credit, he just started three weeks ago. Today he asked me questions to better understand the products he was selling.. Now that is good customer service. Eager to learn to be better serve others.. Four stars because I didn't find what I was looking for :-)

Luc Tremblay

Went make copies costumer service was terrible not friendly or helpful at all left feeling a little angry

Phil A

I'd give ZERO stars but I can't. Where should I start? From the beginning I think. I ordered 3 5x7 prints online for same day pick up on 01/08. I anticipated delays due to current conditions. On 01/11 I emailed their customer service..whats up with my order? On 01/12 Maria Chiarella emailed me back apologizing. She stated that she had instructed this location to contact me. Great I thought. On the 13th, 24 hours after receiving her email, I emailed her back that I have heard nothing. No Reply from her. Sooo, I got busy. I emailed Stefan L Kaluzny, CEO of Staples. Guess what? No response from anyone !! It's been over 24 hours. So long story short. I've paid for these prints. My Visa has been charged. I get no communication regarding my order. Customer Service does not respond. The CEO or his staff do not respond Worst Customer Service Ever and....they basically took my money and gave me nothing in return. Avoid this company is my advice, not trustworthy.

Kara Spencer

I had an AWESOME experience at the Staples in Brantford, ON. Three employees were very helpful and accommodating during my visit. It is so nice to be treated like a person instead of a customer!

William Calhoun

Have never had a bad experience here. Great for all you supply needs and a descent amount of electronics.

Leviticus

Barely has anything you need. Not recommended. If they do have stuff it's overpriced, and it's pretty dirty in there.

shanay penner

You can never go wrong at Staples

The Designer on the Hill

Our family highly recommends this Staples Location! They make you feel so welcome! Their staff is incredibly knowledgeable and helpful! Worth the drive if you are out of town!

Chrissy Dove

Great prices on back to school supplies

Shadow (Team Navoa)

Went there to print a few things from my email. Internet connection was SO slow that I ended up paying almost $20 for something that could have been done in less than 5 mins. They charge .30 cents a minute for internet use. I printed 6 pages which cost $1 each. $6 for print and the rest was just for waiting for the files to download. ugh.

Psalmuel Bib

On point always

Annya VanBeest

Clean location and friendly service!

Robert Bailey

Easy to pick up basic office stuff like paper

Roland Smith

Your typical Staples. Your go to for any office related products. Bright, clean store with very helpful staff!

Cynthia Mulder

Good friendly service at the print area.

Hamad Syed

This place full of racial discrimination people ,without any knowledge of there product and 100% unwilling to work. I hope the real owner sees it and deal with otherwise 1 year or two then wrap up.

Vic Ryder

Office equipment and supplies.

Luis Denison

Ashley went above and beyond to help me get some postcards printed. Awesome customer service provided!

Thomas M

can definitely confirm that the manager here doesn't know much at all about computers. Didn't know that Chromebooks have their own OS, and was rather rude, Dunder Mifflin is a WAY better business.

Bob Edwards

Great computer packages. Great service and informative staff.

Matthew Lewis

Generally very helpful and friendly staff, but the computer department is a tad too pushy.

Keith H

It was okay better than others

Bruce Gabrielle

I bought a Staples 4 drawer filing cabinet . The sales person even loaded it into the SUV for me.

Gary Utter

Quite helpful.

Randy Rieger

They actually sell staplers for the staples!

ThaDuDeMaN

Stop screwing prints

jan r

Service sucks

william baxter

Usually have what I need . Prices are high. Lots of employees.

Jessica Short

They never answer the phone. I've called every department over the last half hour and not once do they answer.

Janik Malorny

Clean and lots of selection. Great staff as well!

Cynnaera Trainne

Friendly place. Clean and always has what I need.

Emelio Brown

Great deals and reliable service

Jamie

For the love of all that is holy......would you please answer the phone, I know your open and its not that busy because i had to drive accross town and im out in the parking lot. by the lard jesus im comin in!

jim jacobs

Always handy to be able to pick stuff up when I am out.

Jocelyne roy

Been doing printing business with them for a while now, never had any problems with my prints. And their employees are very nice. Good prices also.

Hameed Chaudhry

Great service friendly staff. They go extra mile to help you.

Ashley Rogers

Reserved a laptop online to pick up curb side, drove 45 minutes specifically for this purchase as I will not shop at the Summerside location. After paying for the item I received confirmation that it was paid and reserved and that it would be ready in 2 hours for pick up and would receive an email when to go. I had then waited 2 hours and no email, finally decided to go to the store after two and half hours to be told that the order was cancelled as they do not have the product. I understand that online may not be 100% accurate with the inventory BUT when the order was CANCELLED I should have received an email confirming that the order was cancelled which over 24 hours later and still have not received my money back or the confirmation that it was cancelled. Told the employee I want confirmation as this company has already fu**ed me around, he 'checked' the computer and said he can not print it out to go online and check there. All I can say is a big FU** this company!

Chris Kelly

Friendly help quick service found me what I needed

Shane Hurley

Its a Staples. Staff are friendly, when you can find one.

Landon Wark

So I bought a cheaper action camera here on boxing day. Literally the first thing that happened was that one of the buttons gets stuck under the plastic frame. Took it back and I hear "I shouldn't even refund this, it's physically damaged." Yeah. Because it's poorly made. Got store credit, fine, but if you're going to sell lower quality stuff, be prepared for returns.

rickandmortyfan 649

What is there to say. They have everything you need AND some very cool stuff.

Andrei justin Huet

I had to return and exchange a product 2 times. Thought it was going to be difficult, but the tech manager Lok helped me out and it went very smoothly. very nice costumer service, job well done Lok!

Chris Doucette

Good selection.

E (TidiestAtom)

10/10 service, would buy, A++, fast shipping, top seller

Kalem Sampson

Glad those lighting to headphone jack adapters are cheap they sold me an empty box.

Chantelle Hitchcock

Store is always clean, well stocked and organized. Lots of the staff I recognize as having been there for years. Purchase all my office supplies here, kids backpacks, the Covid curbside is convenient as well.

Crystal Meade

Keidis in the copy centre is amazing! Fabulous services, set me up for success for my deliverables. Called first thing when my order arrived, fabulous customer service delivery and experience.

Jaime McFarland

Left package the and they couldn't find it

Garry Robbins

Helpful staff. Assisted me in securing what appears to be the last item I needed in the province. Store well organized. In and out in spectacular time. Thanks to Drew for the help yesterday.

Megan S

I think this is probably the best location on the island. I went there to buy a tablet and I probably had four employees asked me if I needed help. They were friendly, courteous and very attentive. Unfortunately they were sold out of the tablet I wanted but called the Courtney location and got them to put it on hold for me. Giving 4 stars only because it took forever.

Nancy Syre

Had an urgent request (large print job) as Purolator had lost a very important document that had to be somewhere before 1 p.m. today. They went above and beyond and helped to help us and I would definitely use them if I had to print in Belleville again. Just a note that I am Ottawa and they came through when we needed them. Kudos to Leanne and her manager for being top notch!

Philippe Bruneau

Great service

Bill Goldston

They have everything I needed for the office.

glen mclean

Helpful staff

Amir Jamshidi

This dessert is called Panna Cotta which is a vanilla infused with passion fruit. I got it at the Air Canada Maple Leaf Lounge at Vancouver Airport. The lounge provides a private, serene escape from the bustle of airport activity. Decor definitely needs a facelift, and very few food options. This dessert would be the only one that enjoy.

Andrew Tompsett

The people at the store are very nice but the new location is a real pain. It was better when it was located in a business area of town.

Domjal

Great click and collect service with delivery to store, good hours and customer service as well.

Iain MacLeod

It’s a Staples.

Adarsh Mahesh

Please get here 5 mins before half hour before closing, they technically close at 630 not 7, please don't go here for a last minute emergency the management is kinda loopy

Mona Gallant

I was truly disappointed with the service. They didn't have the laptop I wanted, sold me another. It was really not worth 10 cents...but the pressure I got RETURNING IT... I actually had to get MAD... not cool.

Ashley Baxter

Awful customer service while picking up business supplies. Product not stocked on shelves, workers around not willing to help. Had to lift overstock boxes and open stock boxes myself. Resulted in a box cut on my finger. As employees stood around gossiping about others, or walked by, not asking if I needed assistance. Upon checking out, I put oversized items on the counter at the front to pick up ink. They had time to take my items and return them to the shelves. Voicing my frustration at the checkout, with the manager present. There was no inquiry or regard for my disgruntled experience. Will be taking our business elsewhere.

Murray Daley

Great prices great staff vẻry clean store.

Camilla Alexander

Good customer service

Linda Schrempf

The fast and safe arrival of all my product with care is truly fantastic service. Order online and have them delivered quickly. Very helpful.

Brian Bartlett

Wow- great store! Large enough to carry most everything you’d find at a location in a larger city. Centrally located near many other retail stores. Service is top notch! The manager is very good - friendly,helpful (not high pressure to make a sale) and VERY knowledgeable. I feel confident buying from this Staples!

Scott Myers

Friendly staff. Fast service for pics, copies, and business cards plus lamination services. You can email them orders

Tricia Belmonte (Marketing Pro)

WOW - this Staples store always goes over and beyond expectations. The managers and staff are simply outstanding. Fantastic service - they really care. (Just a note to Staples head office and order centre - your staff should take training from the outstanding folks in Burlington because your customer non-service is beyond terrible)

Bill Gideon

Staples is good shopping always pleased

Warwick White

Excellent products and service, helpful and friendly.

Richard Taillon

Great informed staff, always a smile.

Adam Myers

Helpful and friendly staff, always has an answer for me

unicorn4852

Good customer service and they are not pushy in getting the customer to buy anything.

George Mackenzie

Competent staff. Fax prices are ridiculous. 4 pages sent within Canada cost $9.20

Colin Cameron

Very helpful staff. Deana in the copy centre found us in the store when she had questions about our order, she didn't wait for us to come back to the centre to ask questions. Great customer service.

Emily Geroux

Friendly staff that answered my questions

Tammy Thiessen

I am extremely satisfied with the Brother printer I recently purchased. And Jocelyn the sales girl, was absolutely polite, and knowledgeable! Thanks????

Bob Hainer

Great quality and service

Bruce Halstead

Went in there to print something and the lady didn't know how to use a printer maybe you should train your staff better use technology

Rob Magwood

IT WAS AMAZING!! THEY HAD EVERYTHING I NEEDED. Couldnt find a stapler tho.and why do they have M&M's now?

Bev Lahn

Always pleased with quality and speed of print jobs that are easily issued on-line. Staff is always friendly, courteous and lends a helping hand when needed.

Kelly huard

Went for ink, they had many brands and I found mine at a reasonable price. Very satisfied with my purchase.

Roseanne Mossey

Everything about the Staples location in Charlottetown is fantastic, especially the wonderful people who make it such a welcoming place to shop. Natalie is an especially pivotal part of what makes this location so incredibly great to shop. She's extraordinarily friendly, has a very kind heart and shares her knowledge with patience and understanding for each customer's needs. Our family loves Staples and Natalie is always our go-to girl at the Staples Charlottetown.

Stan Young

Not very busy store. In-N-Out quite quickly.

Jason Russell

Friendly staff are really organized

Kevin James

Great service and support

Erik Trudeau

Went in looking for ink cartridge. Couldn't find it I am for help and they helped me right away very politely. Told me the recommended cheapest one and worked great. Staples brand cartridge with guarentee 20$.

Brian Near

Terrible online delivery experiences. Last week, my order wound up a block away. Thankful for honest neighbours. Wrote Customer Service, and not so much as an apology. Ordered a tablet prior to that. Shipped in a large box with NO padding.

rick segal

This is a great store and probably one of the reasons why living in Campbell River is so great. I had a problem with a chair and James dispatched John who took apart another chair, gave me the part AND found a YouTube video on how to swap the part out. All cheerful, helpful, small town friendly from the big box store. A pleasure.

Joe Wilson

Helpful staff. Its staples.

colourful64 able

Worst service.... I'd rather wait and do my business at staples in edmonton.. Cashier (alaine?) most ignorant I have ever met.. You will notice she is much better to men than women

Tunde Akomolafe

Got what I needed. Support is excellent

D Bolton

Staples is great they cover a lot of your office supplies plus much much more. Their photo copying is the best. . They have lots of different papers to choose from . The staff is very knowledgeable and friendly. They have great little sales in the store. Will go back more often as well as recommend their services to my friends and family

mazfoor gillani

Excellent Service

Sas Nalliah

Okay

Ahmed Shemail

Self serve printing and copying centre is awsome ....

Terrence W. Funk (SlayerTerry)

Great service, great selection, very steep prices.

Linda Rodgers

Clean bright and well stocked with all your home office supply needs.

Cam McBride

The staff are good but the prices suck. Seems like everything is overpriced to push you towards their house brand.

AdS

Staple was good and spaced for Covid standards but the selection was just not there. Using the staples website to identify what was in stock for quick pick-up was a waste of time as the web page was not updated. Also ...when I say I'm ok and don't need assistance, please don't follow me around the store.

Joe Pyrczak

Always helpful staff

Neil Ripplinger

Lots of selection And knowledgeable staff.

F. S.

Overall a good experience however when ordering online for pickup the employee took 15-20 in the back to locate my purchase. Could have shopped in person in less time.

Darcy Bates

Not bad at all

James Cosgrave

Love Staples: fair prices, good products and excellent sales.

Nicholas Droog

Staff was very helpful and gave an honest opinion about the phone she was going to buy, and found the best deal (even cheaper than Walmart) on a 128 micro sd card !

KennethBell Bell

The most professional service ,cortusity,provider in town .

Kevin Short

Always clean and staff are friendly and willing to help

mario desrochers

They great equipement and many services

Anthony McAndrew

Helpful staff. They were able to direct me to what I was looking for and I was able to get in and out of the store quickly.

Roy Parks

Really dissapointed in copying photos here. Wrong sizes, poor quality Ect. The manager stated "We are a photo copying facility, not a photo printing facility" I'm sorry but if you can copy them they should be at LEAST the same quality they started at... Documents were ok but you can do those anywhere...

Chris

Have gotten many things from this location and have had great helpful service every time.

Selby Props

The sold more than just staples !! This place is amazing

Ken P.

Staples, where to go to get paper and things related

Dawn Day

I got what I needed a+

M Parent

No starf to help with define between objects.

Rosanne Levac

Had the exact supplies I required. The staff were very helpful and courteous. My shopping went quickly and I was out in no time.

Johnathan Kennedy

Staples has always been my go to for anything computer/office related. Way better to deal with than best buy

Quin Amorim

Never had any issues, and always lots of parking. The staff is very helpful and even knowledgeable about computers

Casey Raymond

The people will do anything for you

Matthew Draganiuk

50/50

MuhammedMuihdy Babilli

Very good and excellent service ????????

Jack C

Surprisingly the service was great. The store is usually empty and the staff is nowhere to be found but when looking for help in my recent visit I was approached by a salesperson who was very helpful and really went above and beyond to assist me. He even sampled his own product to demonstrate and to answer my question. Very good expierience this time.

Robert Palmateer

Its a good place to go for specific items. Like the ones you're looking for when you find yourself there... This time while I was there I purchased a cheap pair of headphones. The staff was kind and knowledgeable.. though one of them smelled a bit like old cheese, I just figured she was fermenting. Anyhow I would recommend this store to anyone..

Tiffany Lilliman

Lady at copier desk had no customer service skills.

Tay “Taya” W

Very helpful, know their stuff and if they don't they find out. There is usually always someone around to help you not like other places.

Robert

Great place for office supplies

G W

They are working hard to provide a range of products and services. Cashier was friendly.

Taha Hajar

(Translated) The staff are super nice and helpful but the manager really is. On Dec 10, 2021 I entered the store at 7:50 pm it closed at 8:00 pm. I was harassed by the Manager every 30 seconds he came to see me to tell me we are closing in xx minutes. Subsequently at 8:00 p.m. he asked his team to close the cash desks, telling me that they must come home. I was there for printing and a fax. he didn't let the girl finish her fax and had to give up under the pressure he was putting on them. I was very frustrated it was not my fault to be able to enter the store a few minutes before closing. You might as well close the doors 10 minutes beforehand rather than suffer such humiliation from customers. The employees were watching the scene while the Manager kicked me right out ... What a frustration..It is intimidating. he stood in front of the door, gesturing for me to come out. I have always bought my printers from Stables..I will never go there ... Long live COSTCO c the best in customer service. (Original) Le staff est super gentil est serviable mais le manager est vraiment . Le 10 Dec 2021Je suis entre au magasin a 19:50 il fermait a 20:00. J'ai été harcelé par le Gérant a toutes les 30 secondes il venait me voit pour me dire on ferme dans xx minutes. Par la suite rendu a 20:00 il a demande a son équipe de fermer les caisses en me répétant qu' ils doivent rentrer. j'étais la pour des travaux d'impression et un fax. il n'a pas laisse la fille finir son fax et ont du m abandonner sous la pression qu'il leur faisait . j étais très frustré il n et pas de ma faute de pouvoir entrer en magasin a quelques minutes de la fermeture. Autant fermer les portes 10mn avant plutôt que de subir une telle humiliation aux clients. Les employés regardaient la scène pendant que le Gérant me mettait carrément a la porte...Quelle frustration..Cela relève de l intimidation. il s est pointé devant la porte en me faisant signe de sortir. J ai toujours acheté mes imprimante chez stables..j'irai jamais là-bas...Vive COSTCO c les meilleurs en service a la clientele.

Brandon MacKinnon

Good service but I was told that my Apple Watch I ordered would come in for sure on a certain date they didn't order it until yesterday so that was 3 days before I went in and ordered...

Sonny Shah

Excellent costumer service

Devin Burdett

Great store for office supplies

james jordan

Great place with friendly staff

Aline Lendrum

Bought a tablet, brought it back to unlock it. They were helpful. Waste of time trying to phone them. They dont answer the phones. The lady told me customers come first, hmm I am a custumer dont I count. Very poor reply coming from a staff and a very poor answer. Found her kind of rude..????

Faizan Gori

Awesome people

Hudesh Patel

very clean and fast service

Thomas J.

Minimum wage, minimum effort... And it shows.

Brodie B

Best service in the tech area. Always can trust them.

Daniel Cousins

Great place and friendly helpful staff always helpful and great to deal with. Print center is great for a variety of print projects at a reasonable price.

Ahaz Grant

Morgan at the purolator/copy center was very helpful and pleasant to deal with. Thank you!

Horia Andresan

Excellent place to get your office supplies. Good prices and friendly staff. Lots of parking.

Bromley Barron

They have no staff working.

Carole Leveille

I had a great shopping experience here at Staples last week. It has also become my first choice for electronics. I purchased my first Chrome book here last week. They have staff of all ages and they engage with you. The fact that I can consult with someone my own age 50plus is awesome. Than you Sylvie and Taylor you where awsome to????

Shelley P

Great deals, friendly staff

Bomberry

Very helpful there..

Hayden Smith

Shiv is a fantastic employee and helped me with everything I needed.

Joe Vegas

Very good selection of items and helpful staff.

Kim Huynh

I was looking for a specific item in the last 5 mins of my lunch break. I asked a rep and they led me right away to the exact item I was looking for. On checkout the cashier suggested a cheaper and equivalent alternative to a product I was purchasing and saved me some money! Super satisfied with my shopping experience there today.

Leslie Drohan

Clean, not cluttered and good supply.

Mike McNeil

Excellent store with better service than any other Staples I have ever shopped. Thank you Crystal for your customer service. You're amazing.

Lena Laurier

Super helpful with picture printing. Whenever i have been in there is aways someone available for questions. Store is clean.

jennifer breckenridge

Amazing helpful staff. The protection plans are unbeatable. Highly recommend.

Granden and Myra Bertrand

We enjoy the Cranbrook staples. A good selection and some great deals if you look around. Staff are friendly and knowledgeable. The print center is a quick and easy way to get all your personal printing needs taken care of.

Dave Penney

Typical staples, they do NOT service computers anymore though. Everything is sent away for service so there will be a wait.

Atonu Das Gupta

hovering around a whole world of stationary products those anyone need at any time!! Customer service is also just excellent!!

kerry mckay

Alot of good products but seem to need more staff

Matt Fitzgerald

Ordered online. Pick up was easy

Michel Doucet

Friendly service and staff quiet helpful

Lyndsey Paynter

Incredibly slow service.

Joe Dukes

Well stocked for office supplies. I'm sure they'll have anything you need for around the office even basic low end furniture and electronics. Online print orders are very simple, convenient and have always been ready well ahead of time. There seem to be always staff on the floor ready to assist customers which is quite rare these days.

Lance Soderstrom

Terrible service, unfriendly staff. Total joke

Mrinal Kumar

Visited them for standard photo prints, took them a good 40 mins just to print 2 photos. The photos came out washed, on a flimsy paper and not to size. They actually had to cut the sides of the photo to make it a standard size. I would never recommend Staples for standard photo prints.

Christopher Richards

Clean and well organized store. You can usually find everything you need for office or school. The staff for the most part are very polite and helpful.

Kimberly Dyble

Wow wow wow. What terrible customer service. I spoke to 3 different people, two days a part each time, who kept telling me my cards will arrive "by tomorrow". Was quoted 3-5 business days and it has been 9 and I still don't have my cards. Then when I asked to speak to a manager, I was told I would be put on hold, and was hung up on. Will never order from here again.

Ryan Gillis

I have received excellent service from multiple staff members at the Charlottetown Staples, most notably and recently Natalie B.

Cassandra DePetrillo

I went on a day that was particularly busy in the printing department. It was urgent and the lady said I wouldn't be able to get my prints for another 24 hours. But I asked to speak to a manager and Kelly came to help me!! It was such a respectable quality on her part as a manager, to help Karen behind the desk and to help a customer in need. Thank you! I had such a pleasant experience. Another day I went in as well, and someone else was extremely helpful (I wish I knew her name!) They are great here :)

Allan Duke

Friendly staff. But low on electronics.

Betty Begg

Charlottetown Staples is a great place to buy all your home , school and office supplies as the staff are very helpful and take the time needed . They learn your name and are very friendly and respectful of all ages . They offer Ideas in helping you make decisions which is very helpful . I like to tell others this so that they can get there needs met .

Frank St. Pierre

Good service at this location

Kendall Docherty

I have used Staples Copy and print services for the past 6 years for all my personal and commercial printing needs. So easy to use, and the quality is always top notch.

Chilly Snowgirl

Went shopping for a computer last week and visited 2 stores. The first store down the street had ok prices, but the employees were nowhere to be found when i needed help (they rarely are at that store). Got sick of that and went to Staples (would've went there first,but was shopping with someone else who wanted to go to the other place first). Walked in to Staples and wasn't there 5 minutes before i had someone come to help (ultimately had 3 sales associates over the entire time i was looking, but neither of them seemed "pushy", just friendly and genuinely wanting to help me). And while i was waiting for one of the employees to get my computer, i even had a fourth person at the cash register ask if i was waiting for somebody to help me, haha! Prices were almost exactly the same as the other store, and made a good purchase thanks to being able to have my questions answered about one of the features. Even got some useful info about the antivirus software (and it was on sale, woot!). Have never been disappointed with my purchases at this store (and location). :)

Jaime Tinoco

(Translated) Very complete store with school and office supplies, also has a wide variety of laptops and computer peripherals. Very wide and with a great variety of products, from well-known and own brands at an excellent price and quality. Excellent attention and service. Free and very spacious parking. (Original) Tienda muy completa con articulos escolares y de oficina, ademas cuenta con gran variedad de laptops y perifericos para computadoras. Muy amplia y con gran variedad de productos, de marcas reconocidas y propia a un excelente precio y calidad. Excelente atención y servicio. Estacionamiento gratuito y muy amplio.

DalJit Singh

Very unhelpful specially in the printing counter, they don’t bother to help getting printouts for those who don’t know how to use machines scanner , they should have at least one person that will help us to get good scans , total waste of time . I know self service is Good thing. Customer service is also a thing that is missing in staples.

Connie Morris

Some of the workers have issues with language, and when you say you cannot understand them they blatantly accuse you of being racist. Happened to more than just me. I go elsewhere now.

Aimen el-Ayadi

Dishonest and manipulative corporation and employees. I made a purchase online and after 4 weeks I received a totally different item (From a standing 4-face sliding white board to a wall mount 1 face small white board). I went to the store right away and the employee there confirmed that the item I received is not the item I ordered, so she said that the procedure is to return it and order another one instead of replacing it. So, she printed out the return paper work and gave me to sign it, and then went to put the order online and (voila) the item Discontinued. Then the customer (company) service employee advised me to order it from Amazon. I got my money back to my credit card which I already paid its balance. I lost my time and my right in my purchase and I felt tricked. They should be committed to fulfill their part of the trade not to trick the customers with no appreciation for their time and rights.

Jazmyne Dunn

staff is always helpful and they know what they do.

Matt Carroll

It's Staples.

Daniel Beylerian

The technology specialists know the products very well and will spend all necessary time with you.

Zackary King

Quality of service is hit and miss. Ordering for in store pickup is more hassle than it is worth.

Angela Murphy

Ordered prints online, were ready the next day, beautiful full color. Great price, great staff.

Sherman Peddle

Great staff, very friendly

Michael Holloway

Seems well maintained, customer service are freindly to some degree ; but finding an associate is like finding a needle in a hay stack,

SC KL

Time for a change... This store has too much older & outdated products for sale. Damaged product cases & boxes on shelves. Dusty, full of holes, duck taped chairs & broken desks on display. Lazy, uneducated & unknowledgeable staff. Why would anyone even shop here to support this store? Please clean it up, stock more recent up to date products, educate the staff on products sold and where to find product locations within the store so they can help customers. When I go into a store wanting to spend 100s to 1000s of dollars I don't want to see that. You're losing customers and money but letting this continue.

Marge Simpson

So happy we stopped in here. Found a knowledgeable employee that was able to help my son pick the perfect gaming system. Took time with him and had a few laughs. Thank you.

Debra Dowson

They have so many different colors of office or school supplies.

Karla Voth

Standard.

Curtis Cronier

They like to waste time, that's for sure.

Brett Denneny

Always use the fax service. Fast and easy

Amara Minna

I love there service there workers are nice and its easy to know were things are

Hans Dekkers

We go here for virtually all our business needs. Excellent service, and easy to replace purchases if they happened to be less than optimum. Been using them as a supplier for 10+ years.

Adam Potts

Great place to print a page or 1000.. lol

Caryl

Got my new device early as I expected, staffs are very helpful and they gave me options to choose from.

Patrick Poirier

Office supplies on the cheap

Courtney Decator

Used Brantford's staples to print colour copies, their kiosks did not work, would only send document Ids for some emails and not all, google drive would not load, the woman behind the counter was not helpful at all and was extremely rude. Won't go back...

Steve Thibeault

someone needs to answer the phone I called 6 times over 3 days and only once did someone answer

Robin Gill

All the things you need to get stuff done!! Great friendly staff!

Mike Cadney

Good customer service. Friendly, helpful staff always willing to assist.

Harry

great store, very friendly

Matt Hunter

Staff are super helpful, and they typically have a surprising selection of the things I go in looking for. I keep forgetting the variety of things Staples carries - beats waiting on Amazon for tech/office supplies!

Bacon Ranch

Very nice, clean store. Organized. Helpful staff that aren't pests.

Brian Fernandes

Very helpful staff

Eric Middleton

Nice people, friendly.

Kimball Day

I had an early malfunction of my iPad keyboard / case combo, just after the 30 day return. Rather than have me deal with the manufacturer, the staff happily just exchanged it for a new one and apologized for the defect (which wasn’t their fault). I entered the store frustrated and left very happy! Thanks for handling this so well, Staples staff, when you didn’t have to!

Wendy Mckee

Waited an hour to pick up laptop only 1 tech on a little long for just a pick up

Liz Lacey

Friendly staff and lots of great products

Trevor Enos

Very helpful!

monia Bertin

Super

Thee Canadian

they suck

John Seale

Service was very helpful and satisfying

Chris Léger

Friendly staff

jayesh patel

Nice Service