Reviews of PC Doctor (Computer Repair)

Norm Mitchell

Busy

Trent Folk

Very happy with the speed and service. If I ever need computer service while I'm visiting Kamloops I will for sure use them again. Thanks so much!!

Dave Ouellette

Reliable service, on time and on budget. I recently got caught in an online scam that gave access to my 2 laptops by an unwanted 3rd party . As someone who has a business that relies on having secure, operating computers, a set back can be costly. To get a 2nd opinion on my situation, I dropped into PC Doctor on the north shore in Kamloops and had a conversation with Rolf, the head technician (and someone that I've called upon for my computer needs a few times in the last 7 years). Rolf confirmed my worst fears and I agreed to take my laptops in for repair... Rolf promised both laptops back in a couple of days and gave me a minimum and maximum price... I am pleased to say that the repairs were done on time and at the minimum cost estimate... and I lost a minimum amount of precious time at my business. Thanks for the great service Rolf.

Ripudaman Singh Thind

Best computer shop in Kamloops! I had spilled water on my laptop and these guys checked it out quickly and for no cost (because it needed no repairs). They even helped me after closing time (because I had an exam the next day). Honestly the best experience I have ever had in any shop.

Forest Nield

These guys do top notch work, from the desk to the depot. Lucas went out of is way to keep me updated every step of the way and got the job done at reasonable price.

JD Coughlan

Up front and back up their work. Brought in a desktop tower to be fixed and fixed. My previous review was incorrect and I will be a regular with this shop.

Shane Carlson

Service was quick and knowledgeable. They made callbacks to update me on the status of my computer repair.

Shane Lange

Friendly and genuinely helpful staff ready to go above and beyond to help customers solve their tech problems in a timely, affordable manner. Support the local North Shore independent business community, they take care of their own!

R M

I smashed my laptop screen :( They were polite and courteous on the phone, prompt with getting me a repair quote, and fixed it quickly once the parts were in. Very professional, I'd use them again, although I hope I don't need to :)

Susan Lam

Great service at a reasonable price. I took my laptop in to get it dissassembled and have the CPU fan cleaned. They did this plus checked the hardware and replaced the thermal paste. With tax it all cost only $46.75. The only downside is that they have your computer for a few days. I would have preferred if I could make an appointment and have my laptop back within the same day, but I understand with how this business is they can't really guarantee that. They were great at getting my laptop back within the 2-3 business days they promised though. All around great place.

Jon Zabloski

Had a laptop screen repaired on my sons computer. The service was very quick, and the final bill came in at the low end of the price range we had been quoted. Thank-you for your professional and honest service.

mike lestage

My hard drive crashed. I had a year worth of family photos on the hard drive. They looked at it on the same day. They installed a new hard drive, recovered all my data and transferred it to the new hard drive. Great customer service, affordable price. Greatly recommend!

carolyn tytor

i was given great service when my computer needed to get repaired

Rick Wegner

Awesome place

Mark Friesen

Had a laptop screen fixed and upgraded some Ram. Great service and reasonably priced. I'll be using them again.

Kendra Baker

My boyfriend went to PC Doctor earlier in September to get my Mac looked at, my hard drive failed 2 days before my final was due and they were quick to recover all my student files and my finals project, Rolfe was very very helpful with the diagnostic and Lucas was amazing and quick with recovering my data. They were both professional and took care of me when I most needed it. I was quoted $300-$500 for data recovery from another shop in Kamloops that deals with MAC computers and felt they were just after my money. PC Doctor fixed it for 3x as less than that. They have the best prices and best customer service. Very recommended and very helpful when it comes to diagnostics. I was able to hand in my final project on time and took a lot of stress off my chest. Thanks :)

Kalikoh Katie

Hard drive fried in my laptop, was worried they wouldn't be able to get all my data (pictures, music ranging all the way back to 2010, business documents) off the laptop. They managed to recover the files safely and transfer them to my hard drive for less than $100. Waited a little long for a diagnosis, but I am happy with what they accomplished. Thanks!

Courtney Smith

I was having issues with my Computer, so a Colleague recommended that I call PC Doctor. They do a complimentary diagnostic to review the issues. They were timely and honest with their their advice. I was beyond impressed with the high level of customer service and professionalism.

Dale Sherstobitoff

great customer service from Ryan!!! and Joe

John Mag

Quick service. Knew what they were talking about and not just faking it.

Paul Jacobsen

Wow is all I can say...my two year old laptop used to take 5 min to boot up. Nick diagnosed and corrected some issues bringing it down to less than half the time. I came back when the new SSD arrived, he saved all my data did the install of the new SSD drive and my old laptop boots up in less than a minute now. The price was very very reasonable and saved me from upgrading and spending a lot of money on a new laptop. Highly recommended

Jen Brigham

Super pleased with their customer service and speed. Young man took my laptop and fixed it the same day right in front of me with no charge since it didn't need repairs. very happy and will always come back here, i recommend if anyone has questions or need repair to come here. great prices and best customer service ever. BEST. PLACE. EVER.

Leslie Lax

Lucas and Hrolfe were very helpful and accommodating. Squeezed me in when I urgently needed a system reset / restore. My computer is now working well. Thanks PC Doctor! Definitely recommend.

Robert Whitnack

Great service everytime I have went there.

Jane Hathaway

Nick was very helpful & pleasant. Very happy with my computer now it works better. Would recommend PC Doctor to anyone needing help with there computer. Many thanks. Jane Hathaway.

Carmella Louis

My experience was quick. Service was nice no problem and I wasn't asked s million questions. They knew instantly how to fix my laptop. For cheap as well approx. $140-150

Kaleb Ludwig

Ive had 2 experiences with them so far, they couldnt find the power supply I brought in on the first when it was just recently bought and defective and needed to be returned, they took so long to find it that it could no longer be returned. The other time, they returned the pc without verifying everything was working, and it didnt get past a boot screen despite them saying it was tested and working. Free services both times, friendly staff, 3/5 stars