You have all the information of people like you who know the services and products of North Bay Computer Services Inc. (Computer Repair) in the territory of Barkerville (Canada).
As of day this business receives a rating of 4.4 stars out of 5 and this rating has been calculated on 127 reviews.
As you can see its rating is really positive, and it's founded on a large number of reviews, so we can be pretty sure that the assessment is quite reliable. If people have bothered to evaluate when they are happy, it works.
As you know, we don't usually stop to place feddbacks when they are good and we usually do it only if we've had a problem or incidence...
This Computer Repair is classified in the category of Computer repair service.
Girlfriend brought her computer there and felt like she got bad service. I think she might go back in but who knows.
Yann is my man!!!
Alex is my Friday hero! Fixed our problem quickly and efficiently.
Yann really is the man! He is always friendly when I come into the shop and his staff is well trained, professional and helpful. I would recommend North Bay Computer Services to anyone looking for computer repairs or phone issues. They are fantastic.
Excellent, fast, & friendly service :D. Would reccomend to anyone needing computer repairs. Did an awesome job replacing the fan in my laptop
I strongly recommend going to NBCS because of the efficient repair and great customer services I've just received from my first interaction!
Friendly, helpful staff and good service. My only complaint is the website seems way out of date and doesn't reflect what they have in store, which is odd for a tech shop. Otherwise great.
Prompt response from techs regarding issues, however be very clear with what you want done when dropping off your item. Great service.
I called this business with questions and problems about Windows 10, the Admin account on my laptop, and issues with Office 2019, my outlook account, Skype, anti-virus, malware, firewalls, etc. Juan was generous with his time helping me understand what the issues were. I followed his recommendations and left feeling reassured and safe online. I saved time and money by bringing my two laptops in for check-up and hardware upgrade. A great experience with true professionals.
I was looking at a higher end desktop capable of 3D rendering and they were very good at sourcing what they had, given a shortage of graphics cards When I asked to explain the difference between an i5, i7 an i9 and the generations, I was told "go check the intel website, they explain everything there" I consider that unacceptable, they are the experts and I needed information and advice, please don't make me do the work, otherwise I'll research and order online I have now gone elsewhere even though I wanted to buy local Shame on them
Very polite and enthusiastic, fixed my desktop relatively quick at a fair price. I would recommend to anyone with computer issues!
thank you for helping us solve a computer problem and setting us up with a fully functional system. you were very helpful and responsive to our needs. well done.
Yup luv theses guys there awsome they do the best work and help u need or order wat u need awsome and MERRY CHRISTMAS and HAPPY NEW YEARS to you all ...
If you want a great experience from knowledgeable staff who provide exceptional customer service, this is the place to go :)
They were very fast and affordable. My new favorite source of PC assistance!
North Bay Computer Services is an excellent resource. Staff there are knowledgeable, courteous and can explain things well to those of us who are not all that computer literate, which makes the experience in dealing with them so worthwhile. Highly recommend them!!!
Awesome people to be with
Dropped off my computer a few weeks back for a servicing. I was having issues with my Microsoft Excel which I've purchased under 2 years ago. For some reason it was asking me to reinstall the program or to purchase it again. I brought the computer in for Servicing so that the professionals could figure out what was going on as I'm not a computer guy. Well it cost me over $200 to get this problem supposedly fixed. Picked my computer up on my way to work this morning once at work about 20 minutes after picking it up I started the computer up and wouldn't you know it same problem as when I dropped the computer off! After speaking to the computer tech that worked on it I was told he is only human and makes mistakes also! Are you kidding me.... Well I'm sorry when you pay to get a servicing done and are told it's done it should be done human or not this is unacceptable. Now he did suggest a solution to resolving my issue but this is up to me to find the time to sit down and have him take over my computer remotely! Again after I've already spent the time and money on something that was supposed to be fixed the first time around and was told it was ready for pickup. Just a little heads up too my fellow consumers! Not sure if it's a good idea giving someone business that don't back the service they are providing. Sincerely one very disappointed customer!
Excellent customer service, very prompt and courteous. Amazing team. Best in North Bay.
Quick , professional and friendly . Very helpful and knowledgeble
These people are the Gods of the computer world. They cut my 1000$ estimate down to 330$. All hail the computer masters of North Bay Computer Services.
Best place in North Bay - hands down!! Excellent customer service! I wish it would have been the first place I went to. Two other places told me my iphone had a broken logic board and was completely irreparable. We brought it in here and within 24 hours it was properly diagnosed (not a broken logic board) and fixed! Will be reccomending this place to everyone we know!
Best computer place in town. Fast, friendly, knowledgeable. Overall amazing service
Always fast to respond and very knowledgeable. North bay computer services staff has always been pleasant and efficient. Would not go anywhere else.
The shop and the service are awesome! Everyone should check them out.
Yann the man is the best !
We have been working with NBCS for a long time servicing local quick service restaurants. We have nothing but praise for their professional attitude. Yann is always on top of service calls and always gets them done as per our SLA. We can not ask for a better partner in North Bay. Keep up the great work!!!
This company is great. Quick at what they do and fair prices. Will recommend to everyone
Big Shout Out to the staff at North Bay Computer Services. Firstly, being so welcoming to everybody, secondly for quickly repairing my friend's computer for her and thirdly for just being great at answering any questions your clients have. Amazing service and I will always recommend.
Staff are friendly and offer great service!
NBCS was fantastic. NBCS was effective and professional. Thank you Yann and the rest of the team for being able to execute so efficiently.
I had an external drive begin failing and was unable to extract most of the data. I wasn't much hopeful that anything could be done but these guys managed to get everything on to another drive and both people I dealt with were professional and helpful. The price of the recovery was also very reasonable. I can't thank you all enough as there were a lot of pictures of our dog who had passed away that we thought we had lost forever.
Always take great care of customers and are knowledgeable. Highly suggest them if you need cellphones repaired or anything to do with computers!
Honestly a really good experience they got my computer diagnostic and let me know what was wrong with it. As well as price for then to fix it A really good experince.
Couldn't speak higher of these guys, Alex was the one helping me out and was able to figure everything out efficiently while explaining everything as he went. Highly recommend support from them, especially Alex. Again, thanks for your help
Highly recommend using there service, excellent customer service and very professional. I would absolutely return for further repairs or products and services.
Awesome and knowledgeable staff. Always professional and great to work with. Excellent network maintenance and support. They've promptly answered any inquiry I've had since the Capitol Centre has started working with them.
Amazing service provided us with immediate solutions and knowledge. Highly recommend if you have questions or need work done computers locally definitely come here!
Overpriced, unknowable and with poor customer service skills. Who hangs up on a customer that has questions or specifically in my case wanted to know why they were sold the wrong cable despite being very clear about which one they wanted?
NBCS is a great company! Their ability to quickly modify their staff schedule to accommodate urgent needs is excellent and well appreciated. They have technicians that can work in industrial environment and self-motivated. I strongly recommend them! The owner is easy to deal with and very understandable of needs.
Had a bit of an issue with communication, but they contacted me again and heard my complaint......Nice to get a response
The Service was great. Very Helpful, Polite & informative!
We (Northec Construction Inc.) are very statisfied with the service that NBCS has always offered us. Always takes good care of our needs. I would not hesitate to recommend to anyome.
There is an awesome team with awesome work at NBCS!
No one to look at computer, want you to leave it for diagnosis and would have has to wait too long
Pretty impressive and professional service. My tech Juan kept me abreast on my computers repairs and was able to conduct a cost effective study telling me it might cost more to fix than to let the computer go. The latter applied. Not only did he fix my tower but made it more robust with backup software. Good job all around deserving a 5 star rating.
Great place to do business with! If they can't do it you won't find anyone who can.
Excellent service. Thank you.
We have know Yann since 2009 he and his company have always been up front and straight forward with us. Yann has always been very kind and helpful and we look forward to always dealing with him and his company in the future. Sandi and Ron
The service was most professional and the work needed was completed promptly. Two thumbs up.
Good experience with a few caveats in relation to the final price and time required to repair, however I suspect those issues were tied to the pandemic and out of their control. The staff were very helpful and always willing to go the extra mile!
My man Yann, Save the day...
Their customer service is fantastic! Shannon answered my email the next morning and Alex came to the counter to help us figure out what worked best for us. They were amazing!
I was so pleased with the service and professionalism shown by Alex one of the technicians at North Bay Computer Services. My hard drive crashed and he made me aware there was no way of obtaining my pictures off of the hard drive. He then went on to troubleshoot and found that it that there was in fact a way to salvage my pictures. I know it sounds silly but I am a very emotional person and to know that I have lost years and years of personal photos without having them backed up anywhere else was devastating to me. When he called me back saying that he was able to fix my computer and save my pictures I was over the moon. Thank you so much from one little computer illiterate mother to the very skilled technicians at North Bay Computer Services thanks again!
This is Ryan from Lou Dawg's. Anytime we have ever had any IT issues with our business, these guys were very prompt!
Great staff, professional and pleasant! And they know their stuff
Never have issues with this fabulous group of people! No problem too small! Yann is definitely the man!!!
Helped me set up my small business computer and POS system. Great team, very helpful and professional. Would highly recommend!!
Best computer service in northern ontatio! Yann is the mann!
I brought my computer in for a diagnostic because the game I was playing was constantly crashing it which I explained to them. After 2 days to diagnose they said that my hard drive was failing and it was running at high temperatures. They estimated repairs at $420 and no mention of the game crashing. I picked it up for a second opinion. I took it to Geek Squad at Best Buy and explained the same things to them. It took 1 day for the diagnostic. The results where that the hard drive "was not" failing and the temperature was just fine. They said that my computer was running perfectly. They even fixed the reason for the game crashing. Not sure what happened at Computer Services but I will never bring anything there again.
Definitely recommend. Super helpful, friendly, and knowledgeable. The best option around if you're looking for products and services!!
The team at NBCS has always provided us with high quality service since day one and never cease to impress us. Even through COVID delays/difficulties with service timing and obtaining parts, they are so easy to work with and everyone is incredibly kind, helpful and professional. NBCS not only has great in-store services in a clean, modern, comfortable environment, but also offers a great on-site service with fast response times. This is certainly the best IT company in North Bay and we wouldn't hesitate to recommend NBCS to any individual or business to meet everyone's needs. Many thanks from very happy customers!
They have done everything we asked and more. Ontario Search And Rescue Volunteer Association can't say enough about the computers and service that was provided. First rate. Thank you Yann for your time and expertise.
A little pricey for just an hdmi cable but very friendly staff and awsome service
Friendly knowledgeable staff who work hard to fix any issues as quickly as possible and always keep you updated along the way. Gabe has always been great to deal with and has endless patience with someone like me who has no Tech skills!
Great company and extremely knowledgeable employees! Thank you so much for all your help and support! Thank you Yann!
great service! great products!
Such a friendly, knowledgeable staff! I'm never disappointed with their work!
Got my screen replaced for my cell phone here, super fast, professional work, great customer service from the staff to the owners! Highly recommended!
Awesome to deal, Highly Recommended
Have always been beyond happy with my experiences with them. Very knowledgeable and work is always done right and in a timely manor. Everyone is polite and goes the extra mile to help. Would highly recommend going there for anything you need computer or phone related. I got a great deal when I bought my PC from them and have been satisfied ever since. Alex has always done all of my computer stuff and has gone out of his way to help (helping me diagnose and fix small things over the phone ) and done an amazing job. As well Emerson has done several repairs on various phones I have broken the screen on, and they have come out looking better than they did brand new. Again would highly recommend them. 10/10
Had to get a fan and back piece replaced and unfortunately it happened just before Christmas. Despite the holiday and then a Covid Lockdown, NB Computer Services were able to get my parts in quickly. The repair itself only took an hour and everything has been running smoothly. Friendly staff, informative, quick, and diligent.
Quality work. Quickly done.
Great customer service. My computer was fixed in only a couple of days. Staff was very friendly. Would recommend to anyone who needs repairs done.
Most amazing team I've ever had the pleasure working with re: all my computer miss haps...they never made me feel silly or unknowledgeable tech savy I'm not ….awesome for repairing my older lap top, totally impressed when building me a new desk YANN really took the time listening to what I needed it for, explained everything to detail, plus never tried to force me to a decision on the spot which meant a lot told me go home think about we are not going anywhere, when you're ready come back in and we will get you set up when I was ready that exactly what they did .....Your an awesome group thank you for everything …. I highly recommend NBCS to everyone out there …. excellent customer service excellent equipment/products reasonable priced YANN your the MAN.....
Always a pleasure to deal with NBCS. Their service is great and reliable. Yann has done a fantastic job building up his successful business which is fantastic for this community. Bravo!
Very expensive, and they surprised me with a large bill without asking my permission to have it fixed.
Needed a new computer pronto after mine burnt, NBCS staff and technicians are awesome . New computer within one day and all my tech problems solved by Alex quickly . Highly Recommend North Bay Computer Services
We have been dealing with North Bay Computer Services for approximately ten years if not more for personal computer as well as our commercial computers. They have the best service techs and are always ready willing and able to correct any problems you may have. They are even available when we are in Florida! They can access our computer and get it up and running. There are no words to express our thanks for all of their help. They are always there for us (especially Alex!)
Customer service is very lacking at this establishment. We received a call saying our iPad was ready and they just needed the password to make sure the screen was working. We travelled from mattawa to north bay to pick it up. Once there the iPad was in the exact state as when we dropped it off and one of the service techs said that they never said it was ready and they need the password to do a diagnosis. Although the diagnosis was offered to us we didn’t pay for one and one was not suppose to be done on the iPad. They people working there are very lost and do not know how to follow protocol and have absolutely no service skills. The owner was very friendly but never followed up with anything he said he was going to do. The repair was estimated to be a few days into the next week and ended up taking a week and half. I HIGHLY DO NOT RECOMMEND THIS ESTABLISHMENT
Yann has always helped me with whatever i need. Fixed my dying iPhone that would not charge and now works flawless. They are now installing state of the art security camera's on our property and the quality and service has been nothing but top notch. Super fast, reliable, and great service. Highly Recommend!
Their are awesome people always helpful and help with my computer needs and helped get stuff I needed to make my devices a lot faster and work better! They also sold me a great laptop a couple months ago and works great.
Had 2 new computer installed by AJ who was very patient and took time to answer all of our questions. Very good about explaining in simple terms. After receiving an email from our new computer company regarding further registration a quick call to Alex solved our problem. NBCS has provided us with excellent service to both my husband and I numerous times over the years and I would recommend them to anyone. Thank you.
Extremely friendly and knowledgeable in regards to all of my electronics and are equipped with everything i need, i wouldn't go anywhere else.....Thank you NBCS
Very nice people. Fast????????
Highly recommend using there service, excellent customer service and very professional. I would absolutely return for further repairs or products and services.
I've always had a great experience whenever I go there. They make sure to go out of their way to make the visit as convenient as it can possibly be. Don't go anywhere else for your computer or electronic needs.
Called to see a price on windows upgrade..over 10mins and 2 long holds later..its $50diagnostic and whatever guy says after...??? Well that sounds cool.never had someone beat around the bush on a windows upgade before..go somewhere were they want to due business not just dress nice.
Prompt and efficient service for all our business needs. We use NBCS for everything.
I've never had a negative experience here. Always doing their best to make sure I'm a satisfied customer and I always am. Yann and his team are great people and I highly recommend them.
I have had the guys from North Bay Computer Services come to my house to help me out with internet speed and wireless connectivity issues and they have provided excellent service, very knowledgeable and friendly. I highly recommend them !
I have had a number of positive experiences with North Bay Computer Services with cell phone repair for my kids phones as well as through the Capitol Centre which has been working with them for computer services. They have proven to be very personable, professional and knowledgeable and I have been very satisfied with their business.
Yann and his staff have been amazing to me since the first time I’ve walked threw the doors. Great service guys! Keep up the awesome work.
Thank you Yann and everyone at NBCS! Every time I have even the slightest issue with my computers, you are there with a smile and you fix it within minutes remotely! You guys rock! You are the only ones I trust with my techy stuffes. :)
Never owed a gaming computer before and figure id stop by and ask some questions. They were so helpful and were able to answer ever question i had. They didnt tell me i need top of the line this and that, just wonderful computer people. Gonna say this for anyone with out -of- warranty computers or laptops. Dont take it to the big box store you purchased it from take it to these guys. Best service ive ever had!!!
Fast 1 hr service service repaired my Samsung phone screen.
NBCS has done various projects at my place of work. They have always been professional, knowledgeable and great at explaining things to me in layman's terms! AJ has been a great support and resource for us above and beyond any onsite jobs.
If zero stars was an option, rest assured this review would be zero stars.I have never been treated so poorly by a company in my entire life. After taking my desktop in for routine maintenance, blow out and software cleanup ($150), my computer was returned to me completely useless. The first time turning it on it would not even run, following about 15 restarts and crashes I returned the machine to them for review. After waiting for a call that didn't come and having to reach back out to them they told me it would need to under go hardware diagnostics. I assured them I was not willing to pay for this service as these issues were non-existent before (it had literally never crashed while in my possession). It was at this point that the customer service agent began insisting this was an issue that must have began before they had the machine and that nothing they did would have caused this. They insinuated, in no uncertain terms, that I was an idiot who either didn't understand computers or had never used my own machine before because this HAD to be my fault. This conversation went in circles for 5 minutes with no indication that they were willing to eat the cost of a full diagnostic ($50) and no responsibility taken for the state they had returned my computer to me in. The computer will certainly have to be replaced. I will never do business with this company again and will actively advise friends, family, and strangers to do the same. UPDATE: North Bay Computer Services Employee Handbook Step 1. Receive a functioning computer and perform a tune up (which you offer and charge $100 for but do not stand by). Step 2. Return computer in significantly worse condition than provided, customer service agents response is, in summary, "we told you so". Demand more money to fix new issues. Step 3. Blame customer, blame customers voicemail, pretend to know about non-existent "hardware" issues and claim to have had supernatural powers of knowing these existed when computer was initially dropped off. Step 4. Profit??
Awesome location, knowledgeable staff, great experience!
Had my phone back in 2 hours same day!
Prompt, friendly and very knowledgable staff who offer a great customer service experience! Wicked shop!!
These guys take care of our office, and they are quick. Anytime we have an issue, they are very quick to rectify
I must say I called nbcs and with in short time I had the answer to my problems. This company provided a accurate quote stayed on budget showed up when they said they would and their tech joey was more knowable then many others I asked about these same issues. I can't thank you enough for all your help and I'm your long term customer from this point forward James and Tina
Very expensive. in fact left me with more problems after the initial inspection to see what problem was when the problem was obvious a bent power charging piece inside the phone. other places take this cost off of the repair it needs. this place does not.
We went in to get our iPad fixed. Screen cracked but still working. They required a $50 diagnostic fee before they accepted it. ?screen is cracked, there's your problem. Okay, my wife paid the fee. No issues arose on the "diagnostic screen." Get a call later, apparently the ipad couldn't be fixed. Went in to pick it up and the thing was in like 5 pieces, screen completely shattered, completely non-functional. We lost pictures and videos of our kid that were on it. They did not let us know that this was a possibility! To top it off I got a parking ticket out front while I was there trying to get our busted ipad back from them for the 5 minutes I was in there arguing with them! They were less than apologetic or sympathetic the entire process. They wouldn't even give me back the ipad because I wasn't listed on the intake form, but my wife was too angry/upset to even come in. We wanted to support a local downtown business, that we have actually used in the past with success, but this experience was absolutely terrible. I wouldn't trust them, or at least be aware that a cracked screen repair can result in a complete destruction/unusable device that they charge you $50 for.
Confident, polite, efficient, resourceful. Able to converse at/adapt to the client's level of understanding. This is our experience with NBCS!
Both Bob and I (Fay Jackson) went to this computer company for service when our computers both crashed within one day of each other. Bob's computer was repaired and he is thrilled with the faster speed. Unfortunately, my computer needed to be replaced but Juan was very helpful in getting me set up in very quick order. All my files were transferred and I received courteous, professional help with the new features. We highly recommend NBCS .
Always great service. Always happy.
Amazing service and knowledge. I was having difficulties building my first Gaming PC I brought it in. They went above and beyond assembling it. They even took the time to properly manage all my cables making my computer neat and functioning to its full potential. I couldn't be happier as a customer I know where to go from now on. Thank you North Bay Computer Services.
Be wary of NBCS if you have an Apple computer. My MacBook Pro had a shot video card, brought it here and $45 later NBCS's only solution was to try and sell me a used MBP that needed over $500 of upgrades for a total of $1500. Did some research and turns out Apple put out a 4 year extension warranty on my specific problem. I called Apple and they sent me to Core Computers, JJ plugged it in and within 5 minutes she knew exactly what was what and they repaired my machine in under a week... for FREE! Now that's service, NBCS should take note. Even without Apple's warranty extension a GPU can be re-balled (by professionals) for under $400 apparently. This was never mentioned at NBCS.
Great service as always. Thanks for getting us up and running quickly, seamlessly. As a small business our computers are our lifeline. Ed Murphy Eagle Lake Marine Inc.
Hello NBCS! AJ and Jamie from NBCS were just here at Mattawa Hospital on a call to repair 2 printers which they did confidently, in a quick manner, communicated in an excellent way and most of all carried themselves professionally and what charismatic personalities! Bravo NBCS for hiring great staff...
Super helpful and kind, would return for future computer help
After servicing, my touchpad and the system indicators stopped working. Unfortunately, I realized that after a couple of weeks, so I could not bring it back right away. I decided to open my laptop’s back lid and I found there a couple of disconnected wires. My headache cost me 50$... Unprofessional...
Every member of the team I interacted with was courteous and friendly. The diagnostic process was timely. When presented with solutions to my problem, I was not pressured into selecting the most costly option which in this case was a complete laptop replacement. After choosing to have my mechanical hard drive upgraded to SSD, I have a lightning speed laptop that operates like new. I am very happy with the outcome. This is not the first interaction I've had with this local company and it will not be my last.
Repair done well, but very slow
These guys are not as good as people would like to think. I have a custom Built PC and it was a nightmare. Initially, the issue was a hardware malfunction. I made them very much aware of how I came to this conclusion, through appropriate diagnostics. They charged me 50$ for this then another $100 to fix an unrelated issue. To no surprise, I paid $150 for a fix that didn't exist. When I asked for rectification. No one took responsibility. They later tell me that it is in fact a hardware concern. They took my whole PC apart and didn't even properly put it back together. They left both my 256MB SSD and my 1 TB hard drive, unmounted. This later caused about 15-16 blue screens. How would this cause this? Simple, a PC requires minimal resistance in power currency so that this way no timings get screwed up. Like a timing belt in a vehicle. What they did would be like your mechanic taking apart your car and forgetting to put your timing belts on properly. Super unprofessional behavior to boot. Their receptionist started bantering VERY unprofessionally about the North Bay community as well as the people in this community. Claiming of lower intelligence individuals. Overall I would never go back to these guys for a concern on something. They have no idea what they are doing outside of Computers that come from Best buy or forms of pre-builds
I spilt water on my Laptop and first went to a local competitor where they told me I need a completely new motherboard which cost 600$ and 8 weeks delivery. Later took it to these guys who put it through ultrasonic cleaning and it cost me just over 200$ and took about a week from dropoff to pickup. Runs perfectly now, would definitely recommend.
I just want to dish out some compliments regarding the support I get from North Bay Computer Services. I have an account with North Bay Computer Services whereby I pay $27.12 a month. I want you to know I get full value for that payment. For example, yesterday I was having trouble in my connection in an international meeting online (GoToMeeting). They could see me, I could hear them but they couldn’t hear me. When I called North Bay Computer Services and went on remote service the problem was resolved. Full value!! I also want to let you know that I am a satisfied customer and when I need a new computer and/or computer parts I have no hesitation in saying I will be buying from North Bay Computer Services. I rely on my computer for all kinds of applications not to mention I serve on two international board of directors. It is reassuring to me that I have backup services when I experience techy problems that are dependable and effective. Thank you Yann and Staff for all your support. Best Regards, Colin Thacker North Bay Ontario
Fantastic experience. They under-promised and over-delivered. I highly recommend North Bay Computer Services
Fantastic experience. They under-promised and over-delivered. I highly recommend North Bay Computer Services