Reviews of Evergreen Computers (Computer Repair)

Michelle

Very bad experience for me. On 9 May 2019 I brought my MacBook Pro to Evergreen Computers for repair. I was quoted $1473.92 incl tax for the repairs. On 19 June 2019 when I got my laptop home, I found that it could not be turned on. I brought it back to Evergreen Computers the next day. They found another problem that they failed to diagnose previously. I was quoted another $400 for further repairs. I was told the repair would take 3 weeks. After 3 weeks and no update from Evergreen I called them to ask about the status and was told the repairs would only be finished by the end of the month due to delays. At the end of the month and having received no update again, I called up and was told the technician was on leave and repairs would take another 2 weeks. After those 2 weeks and yet again no update from Evergreen, I called up and was told there was a delay in delivery of the needed components and repairs would be delayed by another 2 weeks. After those 2 weeks and another round of chasing them, I was told the technician apparently went on leave again and repairs would be delayed yet again. It has now been more than 4 months since I first sent my laptop in for repairs and I still do not have it back! I am very disappointed and frustrated with their lack of professionalism and accountability. They have repeatedly failed to deliver on their promises and have not bothered to update me on the status of repairs. Each time I had to call up and query what was going on and I would be given the same excuses and estimated due date(s) which are never realised.

Robbie Mauger

Knowledgeable staff and decent prices for when you need a quick fix

Sean Steede

Do not take your Mac here. Maybe they perform better for PC based products - but our experience with Mac is poor. After an attempt to access our bank account online, our bank required we proved to them that our iMac was virus free before allowing access to their online network again. We took our machine to Evergreen to verify it is virus free. This is a fully updated iMac running the latest OS with current AV software. When the work was completed, the invoice listed a great many services completed which could not have been done since they are for PC machines (Optimize BIOS / Optimize & Update Windows / Install critical Windows Updates etc - none of these are Mac related requirements). Apparently they did remove 6 malware files - when I asked what file names they were specifically - I was told "we don't keep track". Who provides such a service without keeping notes or reports of exactly what was found / removed from the machine?

Andrew Platten

The team at Evergreen really helped me out with my unusual requirement. I appreciate their creativity, commitment and expertise. I will use them again.

Brian Wood

Evergreen was recommended by an in house tech that works for Reliable Electric. He was not wrong. Great shop, great people, great service. Hate to have computer issues, but if i do, ill be looking forward to dealing with Evergreen!

Bruce Sinski

A great experience, I found Neil and his technicians knowledgeable, setting me up with the "right" new graphics home computer. To say they were more than accommodating would be an understatement. I strongly recommend anyone with a PC to consider Evergreen Computers for your next computer and accessory purchases, repairs or tune up.

Mark Benda

After a hard drive issue I thought I had lost all my data for good. Based on a tech friends recommendation I took my hard drive to Evergreen Computers. They said they would do their best to recover as much of my data as possible, based on the unknown condition of my hard drive. Two days later they successfully recovered 100% of my 1.5 TB of files off the old drive. I couldn't be happier with the full data recovery and my new 4TB drive. Thanks for saving my bacon!

spencer mcleod

Evergreen Computers is great! The staff was extremely helpful and very efficient with my laptop issue. I would highly recommend to anyone with laptop issues to go there.

Sasha M

Really terrific customer service! I needed to replace an apple accessory and Steven went out of his way to make sure that I got what I needed. Would recommend.

Ian Ogilvie

Just had a very successful session with Dave at Evergreen. All matters satisfactorily resolved and am now a happy camper. I would recommend Evergreen to anybody. Ian

Ken Mayo House Inspections

I want to thank Neil and Dave at Evergreen Computers in North Vancouver. When our home network Time Capsule crashed, the backup system and Time Capsule Expresses of our network stopped working, Dave and Neil arrived and restored our network functionality quickly and efficiency. It's a great relief to have a go-to service in our neighbourhood that we can absolutely rely on to respond to our computer needs. Their store is also an oasis of service and commitment to computer performance and innovation. We have since had our MacBook Air and iPad Mini serviced with great results. You guys rock!!

Dan P

Friendly and helpful service. They spent the time to understand my issue and provided multiple options for me to choose from.

Nicolaas Bestbier

Best computer related store on the North Shore!

Gerry Mc

Good service knowledgeable I am impressed. And it's nice to do business with a shop that has been around so long.

Alison Scholefield

Very impressed by the speedy and competent service that Evergreen computers provided. Highly recommend using their services.

Kai Vestergaard

Evergreen Computers has been my go-to shop for my PC parts and repair needs for almost 20 years now, I have always walked away more than satisfied with the the high quality of customer service. 10/10

Connor M

My wifi card failed at an incredibly bad time. I called ahead to check if they had replacements, the phone call was concise and helpful. Staff at the store were very friendly and attentive.

Michael “The Building Manager” Thompson

We dealt with the owner who was extremely helpful and ended up saving us time and trouble. Very good service.

Jeff P

When their business model tells you that they treat every customer like family, they actually really mean it. Neil and the whole crew blew my expectations away. They helped me customize my computer to get the best parts that work with each other for the least cost on my own pocket. When the SSD they had ordered for my new PC was taking longer than I had anticipated, they even threw in their own SSD to use in the meantime while waiting. This is by far the best computer store I have ever been to. Thanks for everything, Evergreen Computers!

Jarrad Lajeunesse (Jarrad)

This is one of the rare times I feel compelled to write a review. I needed a heavy duty work station before Sept 1st. I had initially reached out 3 weeks ago but honestly wasn't expecting for them to be able to acquire the GPU I needed for the build due to the world wide shortage. Not only were they able to, but Neil helped me every step of the way and in the end I got the exact build I was looking for in the time I needed it while having a very clear and helpful correspondence. Will be recommending Evergreen Computers to anyone I know from now on.

Amir Tavakkolijou

bought a 1080 asus rox strix graphics card went home install it was faulty i even had to pay for the faulty graphics card to fix it for me next time u sell something in your store make sure its working

stoke tonne

Informative staff and good prices!

Dennis Hu

Doing business with Evergreen computers was a pleasure. Beside being helpful and willing to share information to help me making decisions, Evergreen had been very honest with me to prevent me from wasting money on a sound card which I bought from them. Their reason was I had a good motherboard to cover the need of soundcard. To conclude, I would recommend North Vancouver folks I know to see Evergreen Computers if they have troubles

C B (DogSquad)

I was upgrading my aging i7 4770K CPU which required a new motherboard and memory, and my new RTX 3080 was too big for my old case, so I needed a new case as well. I purchased all the parts with the intention of building the new rig on my own. When I got all the parts I had second thoughts, so I emailed Evergreen Computers. The owner, Neil Davey, promptly responded to me on a Sunday when they were closed. He explained what they could do, how long it would take and gave me some power supply options, with good pricing. I dropped off my old rig and the new parts on Monday and the rig was ready on Wednesday as promised by the tech. Staff were friendly and helpful, and the owner responded to me on the weekend when they were closed. I recommend Evergreen Computers.

IH

Asked if they would price match a SSD drive from NCIX but they wouldn't. Other local stores i.e. Future Shop, London Drugs, Staples all price match NCIX. Plus, their prices are generally 10% to 20% higher than the competition. The store itself is nice and they have helpful staff, just need to be more competitive on their pricing.

Paul C. Robinson

I am so very impressed with the speed of my new Evergreen computer! On my old computer, it took about 5 minutes between pushing the power button to start the computer and the point when MS Outlook opens. On my new Evergreen computer, it takes about 20 seconds between pushing the power button to start the computer and the point when MS Outlook opens. Thank you very much Evergreen Computers for recommending that I get a new computer. The speed takes my breath away! Your helpful support is outstanding. Pau

Nikki Johnston Beaudoin

Evergreen computers has friendly owner and staff. I regularly purchase my toner there. Handy to have them on the North Shore!

Malcolm Laing

I don't want my computer store to sell aspirin or toilet paper or develop photos. I want it to know almost everything about computers, like Evergreen. I want who I am talking to behind the counter to be as interested in computers as I am like Evergreen.

Maurice Beasant

I have purchased many items from Evergreen Computers for many years now and recently once again had a delightful experience working with their sales & service advisers on my HP Laptop whether to explore fixing the overheating and shutting down or invest in a new computer. After agreeing to the initial diagnosis once informed cost to repair we agreed to fix and make new again. It has been working so quiet, so fast, so cool, thank you Evergreen computers for delighting again! Maurice

Click Local & Social

Neil & his team at Evergreen Computers are incredibly knowledgeable and helpful. We highly recommend Evergreen Computers for all of your computer needs.

Curt Scheewe

Evergreen is a team of pro's. Accurate budget/quotes and right on time.

Marlene Moser

I've had a couple of computers from Evergreen over the years. The staff has always been friendly and the service is great. I'm happy to recommend Evergreen to anyone I know that needs computer help.

Navid Najian

This guys are awesome!!! Walked in to this shop for the first time and i was hoping they could sale me a used keyboard that no one has any more. Instead they gave me a new one out of box and wouldn't take any money! Very generous . I would have paid $20-30 for it and still be happy,but no they wouldn't take money for it. Thank you so very much.. Merry Christmas and Happy season to you guys.

Benjamin Hagerty

I had a complicated refurbishment to a laptop to consider, and Evergreen Computers's technicians helped me determine the best options. They communicate promptly, clearly, and with much information that's still concise.

David Reeve

We have been using them for 9 years. First they are just really great people to be around. Very welcoming and very polite. Second they really know what they are doing, listen to your needs, don't try to sell you something you do not need, back up all their promises with amazing service and really care about you as a person. They are and will always be our first choice for personal and business related computer and IT needs. We respect them and glad they are our go to team.

Cath Dungate

Great results from Evergreen Computers ~ staff offered friendly service and sales, as well as being efficient, knowledgeable and helpful all the way.

Donna Rodman

Evergreen Computers visited me in my home office to set up a virtual computer system to help me to continue using a drafting software I needed from my design company. I am very pleased with their work, their staff, and their work ethic in assisting me in a timely manner and with consideration of a budget I had to stick to. I admire their principles of recycling, repurposing or restoring hardware provide a service at a time when a small business is starting up, just making it, or transitioning.

Arash Salamati

Great service. Knowledgeable staff. Took my computer here with an issue fixed in two days.

CCPC

Great service and knowledge

AARO

CONSUMERS BEWARE! Not impressed with this business. I called about an issue with my 27" mid-2011 iMac. I explained to them the exact specs and hardware problem I was having, 100% accurately, as I have opened it up and confirmed myself, plus spent over an hour on the phone with Apple. Evergreen still wanted to charge me $30 just to look at the computer before they would even give me a quote. I pleaded and they still couldn't give me a quote. I took it down the road to "Mac Place" on Lower Lonsdale, who quoted me before seeing the computer, agreed to fix it and if they couldn't solve the issue I wouldn't be charged. Mac Place fixed it and it was ready for pick up the next day. There are better options than Evergreen Computers, DO NOT RECOMMEND!

Wedge

Service was amazing, Neil helped me pick out a great computer and gave me really good advice and suggestions on what to cut and what to include. They also price matched a really good gpu from NCIX which they definitely did not have to do. The customer service was matched by their fast and efficient technicians. After I decided what build I wanted and contacted them they finished my computer in ONE DAY. Really good experience with this company and would definitely come back in the future. Highly, highly recommended.

Casey Cleland

Knowledgeable people...polite, willing to listen and provide understandable feedback. They get my biz going forward.

Lee Best

I bought a new mini tower computer and they did an excellent job setting it all up and transferring all of my data. It works like a charm????????

Paolo F.

Uninterested in helping us, and was unknowledgable about the stock of items in the store. Individual told me "we don't sell that" until I showed him the product I was looking for from his store's website, in stock. He the proceeded to bring me the wrong product, and tried to convince me it was not what I was looking for despite not knowing anything about my context, or why I was asking for it. I found this exceedingly unprofessional, and I was hoping that shopping in person at a computer store, rather than online, would at least net some more understanding than a webpage. But this was far more unhelpful. After he brought out the wrong product, I just decided I would take my business elsewhere. In addition, the employee was seen visibly putting on his mask as we waited for service inside the store, which was disconcerting at least.

Janet Pashleigh

Such fantastic service. Neil at Evergreen went above and beyond sourcing an elusive screen replacement for my laptop and replaced it quickly and at a reasonable price. Highly recommend.

A

Friendly and helpful professional staff

Dr Green

They are my computer peoples.

Ronnie Scott

Not a great retail store, but they seem to be good for service and support

A Moz

Great work. Had them put together a desktop and they did excellent cable management.

Cissa Boldt

Great service. They were fast to figure out the issues with my iMac and had it ready within 24hrs of me leaving it there. Their price was also much lower than the previous shop had quoted me. It's the second time we have them work on one of our devices and we are very happy!

James Downie

I went down to Everygreen computers yesterday and had an unpleasant experience. I was inquiring both about some issues with my computers, asking general tech questions, and seeing if there was potential employment opportunity as I am a current computer science student. I purchased a roughly $80 headset and a $150 router. Then I went to neighboring London Drugs for other tech needs. I noticed the exact headset for $20 cheaper and the improved model for the same price. I also learned the router model was available online domestically for $50 cheaper. I returned and stated I'd like to support a local business but am a student and can't afford to pay 30-50% more for products. I even said I'd buy a $150 4GB Hard Drive and keep some of my purchases if they could help me out a little, a small discount even it wasn't a price match so I could support them. Unfortunately the budged on no cent of my total $300+ purchases, gave me cold, uninterested, and a times rude responses. Barely any customer service, seeming indifference over my employment related queries, and no apology or thanks for my attempt to support them. I was left with a bad taste in my mouth. By contrast, the London Drugs Electronics Dept clerk was helpful, friendly, and helped offer advice on employment opportunities there and elsewhere. Indeed, I stopped at a small computer repair store on Queens and Lonsdale to make similar inquiries and express my interest and motivation. I was a given warm greeting, friendly response, and a business card for their supervisor to call. Needless to say, I returned both the headset and router, though I kept the hard drive as I believe it or not, I felt bad about wasting their time and buying nothing... I'd love to support somewhere local like evergreen and even see myself find opportunities to learn and find employment. But instead I found better prices, service, attention, advice, and overall experience at both a larger chain in London Drugs and a smaller other local computer repair business not 10 blocks away. I have no idea why I'd ever put up with that, seek out any help, or bother to enter the premises of Evergreen again. I tried to be polite, genuine, reasonable and wrote this as fairly and with as little malice and bitterness as I could. I hope that this review either helps change be enacted there or that someone may avoid having the same experience I did. It was disappointing and I'm sorry I had to write such a negative review of a neighborhood business. Thanks to those who read some or all.

Something Anything

Very helpful staff, helped me very quickly and I recommend it to everyone

Lainey Husband

Had my laptop fixed here a little while ago and was really pleased with the service! I came in with an audio issue that needed fixing, staff was very nice. It took about a week for them to find out that the issue required some hardware to be replaced.The only slow turn-around time was due to having the replacement part mailed, but obviously they can't control that! I received my computer back good as new and all cleaned up. A hundred times better than having to replace it! Will definitely go back if I have any other computer repair inquiries. :)

David Millar

Professional and very competent.

Ken Ecker

Everything was on budget and delivered early; this is my new go-to computer shop, despite it being a 40 minute drive. The super competent staff have immediate answers, and their experience and passion really show. Love this place.

Brns Ca

Rude staff and bad repair quality leave me wondering how does this place stay afloat.

Rosie Western

I've been using Evergreen for 6 years and always had fantastic service. However, I have been out of Canada for the last two years, and after my first experience using them since being back, I have to assume that it is under new management because I am so disappointed with my service. I brought my computer in because the screen would not power up when the rest of the computer would. I paid the diagnostic fee, and was quoted a price of 278$ for a weeks' worth of work, to get my computer back on May 4th. It was more than I wanted to spend, but after thinking about it, I was happy to pay it because I trusted them and wanted my computer back. 1 week went by, then another week. I called and left a message asking to be called back, no one returned my message. I called again in a couple of days, and was told that they were waiting on a part, and that it would be another week. So I waited that week, and again heard nothing. I called back and asked to speak to the supervisor, but was not transferred to him. Instead, I was told that there had been a new estimate for my computer to be ready by June 2nd. This date had been there the whole time, and no one had bothered to tell me, instead I kept getting told "One more week". When I did pick up my computer, I was offered no apology for the delay, or the lack of communication, or the misinformation. It's like they had no record that I was unhappy at all with the service. No attempt was made at salvaging the bad customer service I received. This is such a far cry from the service I received the previous times. The last person who worked on my computer at Evergreen removed a virus, and then because he noticed that there were other things wrong with my computer, fixed them for free and tuned it up. It was all part of offering good service. I paid $278 for my laptop, and have it back now, but there are software glitches and no updates will take. Knowing how displeased I was with the service, it might have been nice to be offered a discount on fixing the software glitches as a token of good faith. However, I was told it would be another full diagnostic and the full 89$ fee to get it fixed. I am beyond disappointed, and am unsure if I will continue to bring my business to Evergreen. However, they get 3 Stars because the service I received in previous years went above and beyond.

Luka Hajdukovic

Smells like gandi you need to get graydon a pc so i can reck him in overwatch!

Aaron Klatt

Evergreen Computers is by far the best place to go to on the North Shore for anything Computers or IT related! I highly recommend their extraordinarily professional team!

Michael Darke

Neil and his team were very generous with their expertise in helping me with my networking problem. Great service and stocked all the items I needed. Thanks, Mike.

matthew chen

Upsold Window 10 PRO $80, told me it's required to run remote desktop for my work, but turned out it wasn't true. a quick Google search + confirmed with the IT guy at my office, it was NOT required at all, ripped off. Will NOT come back. NOT RECOMMEND! BEWARE!

Dave Pledger

Fast. Knowledgable. Friendly. Did a great job. Pleasure to work with

farshad Nadi

after a disastrous experience with a tech company we had earlier. We decided to call evergreen computers to help recover from a major network failure we suffered in our office. They dispatched a tech within an hour. The job was done promptly and professionally.

Jeck J

I do not recommend this computer repair shop. Very expensive if you only ask to rush the diagnostic and repair to begin with. Can not be trusted and know what they will do to your computer once you authorize the repair.

Taylor Wilson

I've used Evergreen for three custom PC builds over the years and they've been stellar every time. Most recently, I arranged an order with them out of town with arrangements for shipment and pick up at my end made simple and easy thanks to Neil and his team; they walked me through the different options for what I was hoping to put together and made helpful suggestions throughout. Their packing job for the shipment was also very meticulous and I received the goods in perfect condition. Very happy customer!

Maja

I highly recommend Evergreen Computers. When I spilt coffee on my Macbook and it wouldn't turn on, they were able to find the issue and fix it quickly and efficiently. The best part is that they were so patient and understanding of all my questions and took the time to explain everything to me. Knowing that there is a local and reliable shop that can help me with my tech issues when I need is so great.

craig nelson

Awesome place,went in with frozen laptop.The guy had it "out of hibernation" in less than 5 minutes,then no charge.I highly recommend these guys.My next purchace will be here.

James Smith

Excellent service.

Tony Ogmundson

These guys are the worst! Especially the manager. He's super agressive and condescending. I brough a laptop in because of a loose connection with the lcd panel. I paid my $30. and they sent it out to their offsite repair. A week later the quote came in for a new cable and a new lcd panel for $325. I declined that, I decided to fix the cable myself and I didn't think I needed a new LCD panel I picked up the laptop and took it home. I opened it up at home and the lcd panel had been shattered. The manager says the LCD needed to be replaced anyway so it doesn't matter that it's broken. On the phone he offers me a $50 discount on the $325 repair as a "token of good will." When I go back to discuss what to do about this he pushes the laptop across the table at me and walks away. These guys broke my stuff and then shrug their shoulders and tell me it's my problem. Stay far away.

Lia Moody

Completely, quickly and competently repaired my macbook after spilling water on it. Very impressed with the level of service and how quickly they were able to resolve this issue for me. Will definitely be returning (but hopefully won't have to!)

Kourosh Bagheri

Very pleased with the level of dedication and hard work that Niki put in to fix my computer today. Very grateful for her hard work?

Mike Henderson

Very helpful. Had them build my computer for me.

Mohsen Ahmadi

My daughter took her lap top for some repairs to this place. They charged her $30 for diagnoses and told her that the cooling fan needed to be replaced and it would be another $196 to do the job. I didn't have the money at that time so we got the lap top back without any repairs. 3 weeks later that I got the money and took it there they said that now it costs $259 to replace the fan which I couldn't afford at all. I took the laptop to Future Shop and got it fixed for $150.

Brian Mansfield

Very helpful!

Dalyce Ayton

Usually take my desktop to a big box store when I have problems. Being a small business myself, I decided to support another small business, especially during these difficult COVID-19 times. Was very pleased with the service and attention I received. Turnover time was minimal, and my unit is now back up and running well. Thanks to everyone at Evergreen! I hope I won't need your services any time soon, but will definitely return to you if I do.

Emma B

The staff here are very competent and always welcoming! Thanks for the great service!

Nick T

Really nice guys, build really great PCs, but if your needs are time sensitive, even just for pricing, you might want to go somewhere else. Recently needed quick turnaround on a quote for a company project and ended up going to Best Buy due to same day / next day purchasing requirements. On a previous experience, attended store in person, was told that I would receive a quote for a custom build and a couple days later I ended up sending a follow-up request to their sale@ email. Don't know which request was ultimately serviced first. In any case it's too bad that I had to leave a mediocre review because I liked the shop.

Dieter Brueckel

I had an issue with my motherboard on my pc gaming computer and a friend recommended Evergreen to me. I was impressed with the friendly staff and service. They solved my problem to my satisfaction, and a big thank you to James for his patience and knowledge. To round things off, the bill was very low. I will certainly be a return customer. Everything about my evergreen experience was good. I can truly recommend this store.

scott foglietta

The staff and the service that they provide is above industry standard. It is great to walk in and be greeted immediately by a warm friendly face that is educated with todays technology and information of the computer aged life we live in. Thanks for all your help and your service department has solved each of my problems i have come across with my computer at very reasonable prices, and have steered me to be more hands on myself so i have a better idea of the way my computer functions. Thank you evergreen i recomend your store to everyone i know and wanted to share my experience publicly on the web.

Peter Mah

Awesome fast friendly walk-in service! Evergreen had exactly what I needed in store and reasonably priced.

CSANNV Family

Great customer service!!!

Kim M.

I've been a customer of Evergreen Computers for close to twenty years and found the staff to be very knowledgeable and helpful. Computers and I don't always see "eye to "eye" and I'm really grateful that the team at Evergreen have my back to sort things out.

Rob Hilson

5 star service, support and system. Evergreen Computers built me an outstanding PC for creating film and television visuals. When I have questions about system upgrades or customization they reply quickly and clearly. They’re just awesome people and it’s really a great peace of mind knowing they’ve got me and my business covered.

Matthew hardie

Exceptional and effecient service. They were extremely helpful and by the looks of it they even cleaned off the surface of the laptop after fixing it. It looks brand new!

Rowena Cameron

Staff are super friendly and helpful.

Alexandra Flatt

Friendly people but, really didn't deliver on service. They did not deliver on what I asked -- and would have had to go in 3 times to fulfill my order. Would look around for better service.

Peter Kearns

After a power surge during a power outage, my PC wouldn't boot. I thought the surge had fried something and prepared myself for a large repair bill. To my surprise I was informed that the surge triggered a change in the settings in my bios and was easily changed back. When I asked for the repair cost they said it was covered by the initial diagnostic charge already paid. I must say a lot of shops would have taken the opportunity to pad the bill, it was refreshing to deal with an honest and professional shop.

Denise Dunn

Anytime we need something for our computer we head to Evergreen Computers first. They are so nice and friendly - even if I don’t know the name of the part I need. Very knowledgeable and always helpful.

Steve Denroche

Been my go to computer store for many years. Great to talk to Matt about solutions for the music applications I will be running. Friendly and knowledgeable with reasonable prices.

S Lilley

I have an old computer system that had a screen problem with pixels missing. To replace the entire system would have cost me a fortune. Although they were unable to fix it there, for what turned out to be a a fraction of the cost of replacing my system, these guys pointed me in the right direction. The personnel at Evergreen computers are truly a class act and expert problem solvers. I will certainly return to them again if needed.

David Farrow

Excellent computer store. Informed and v helpful..

Bob Mackett

Neil and the team at Evergreen Computers were fantastic. They completed a complete keyboard replacement and refurb on my laptop on time and as per the cost quoted. I am delighted with the work that Neil has done. Awesome!! Bob

Michael Ka

Bought certified refurbished laptop, since beginning I had troubles with that.Acer said I did spill water on that and case closed.I am 100% sure I did not spill any water on my laptop. When I tried to find out from both Evegreen and Acer why it has been refurbished, no answer.Even though I had warranty, did not help. 1000 dollars gone.

C JC

We have used Evergreen Computers on and off for many years and have been very happy with the quality of products and service. The advice they give is excellent and I've always found them to be very accomodating.

Brandy Brandy

Friendly staff with excellent customer service. They took their time explaining everything to me. I didn't feel pressured into buying anything. Overall, great experience. Ended up buying a laptop from them and will go back in the future.

M Forward

MY COMPUTER IS RUINED! I brought my perfectly functioning, two year old Macbook Air in for data recovery after I had inadvertently deleted some files in my trash. After a month of calling to find out the status and being given run arounds similar to those mentioned in at least one other customer review (claiming they needed to order a part, telling me the work was in progress, claiming that the technician was unavailable to take my call, not returning my calls), I finally had to go in to the shop in person before they would tell me that my hard drive "coincidentally" crashed the moment they began the data recover process. I knew that the data recovery might not be successful but I had no idea, nor was I warned, that there was a possibility the process could ruin my entire computer. I also believe that they had known for days if not a few weeks that it was ruined and were trying to avoiding letting me know . They did not apologize, offer any compensation or accept any responsibility whatsoever. They were just cold and insensitive. The owner just stared at me and kept saying "I don't know what to tell you". I had no choice but to walk out with a computer now completely useless. This is absolutely the worst retail experience and customer service treatment I have ever had in my entire life. I still can't believe what has happened. I'm totally devastated.

Sue Mentiply

I have been dealing with this company for 17 years, so knowledgeable and professional,they are fantastic!

David Jennings

Good inventory, well priced, knowledgable staff

J Ho

Good work for your repairs and check up... good service ????

L MacInnes

Just bought a new PC today and I am very familiar with computers, parts and what I needed. It was nice to see the manager walk me through the various options. I was opposed to onboard video cards but he took the time to show me how for office applications they have come a long way. This included demonstrating the computer using 2 monitors and opening up a blistering amount of windows. It didn't phase the system at all. I really appreciate the time and customer service I experienced at Evergreen computers. Even though it was really busy in the store I was treated like I was the only customer there.

Enzo Testa

Fake google reviews. These guys are vultures. 2-3 times pricer than others. Now I know why I’ve avoided them for many years.

Jason Merrick

I always get great service here, and their prices are good too!

Joe Stewart

Went in to get a broken fan fixed, after a 30 dollar diagnostic fee and a couple weeks time they got back to me saying that the fan needs replacement and will be $180 to fix, and it will also take upwards of a month. I needed the computer for school so I picked it up and postponed the repair. A couple days later I took a closer look at the fan and saw a small rock had lodged itself in it. I removed the rock and the fan has worked fine since. I'm not sure what they actually did during the "diagnosis", but apparently looking at the fan was not part of it. Glad I saved the $180 and will not be going back to Evergreen in the future.

Ian Morey

I've dealt with Evergreen off and on for over a decade. I have supplied many businesses with their products, both built by me from parts, or built by Evergreen's techs. We are talking a number of high-end Xeon servers, cad-cam workstations, and basic office computers. Evergreen have always been more than helpful, even when my clients have an issue that we both know is par for the course; Evergreen will work to resolve it. Even if I want some funky rare RAID card, they'll go out and get me one. As far as price matching; NCIX probably uses loss leaders, and has huge volume and warehouses across the entire country. You can shop at walmart, or somewhere local. Comparing them isn't fair. The fact a small place will try to come close to their prices, is great. Some of the big computer places only run an 8% markup - that's hard to compete with. If you know what motherboard works with whose memory and how much wattage and what connectors your power supply should have - and how to install an OS and all the drivers - and how to demand RMAs - you're fine buying anywhere and probably don't need much tech support. Ethics are your personal matter. If you're an average consumer, Evergreen's computers are far better quality than you'd get at a big box store, no matter the name on the label. All the parts in an Evergreen computer are the real thing. If you want a MacDonald's hamburger, go to MacDonald's, If you want a real burger, go to the diner down the road. Add in the fact you get proper customer support at Evergreen, and for most people, it's a no-brainer. Evergreen is going to give the whole meal deal, and respect who you are.

Brent Pollington

Team is super helpful and always willing to take the time to ensure what I think I need vs what I actually need is accurate. Prices are great and continue to return for any of my PC need for home and business

Anne Butler

I took my computer in for repair, only to be told that it would cost a minimum of $200 and would take 1 - 2 weeks. Going elsewhere (ie. Computer Guys), my computer was not only repaired but serviced as well for $55 and I had it back in less than 24 hours.

Chazzbeef

These guys are amazing. I spilled coffee into my nice big computer tower and they did a diagnostic and found out what part was fried. They even had parts on hand to build a new setup for me if I wanted it. Highly recommend. Friendly, quick and professional. Don't put your coffee on the absolute corner of your desk people.

Eugene Um

Although my visit was very short, I was still greeted by an employee with a smile (actually 2 people offered me help) and got some useful info to contact Lenovo directly. Will definitely visit here again when I need help for my laptop!

Jesse Boudreau

Fantastic, helpful crew makes for a lovely experience.

Daniel Lui

great service. local company. friendly helpful staff.

Jumitty

Very helpful and did everything I asked and more!! definitely would do business with them again!

Rishi Patil

They built me a complex custom server configuration in less than 48 hours! Would definitely shop with them again! I initially asked them for a quote for several configurations. Evergreen was very patient with my complex requirements and walked me through various options and clearly laid out for me which parts were currently in stock and which weren't. Once I placed the order, I fully expected them to take a week or two for the build (based on my prior experience with other computer shops in Canada). Evergreen pleasantly surprised me by having the order ready for me to pick up in less than 2 days!

Fred Nitsch

I purchased my first Evergreen Computer, a SOHO CPU MMX 233, in 1997 because a business contact recommended Evergreen as a reliable supplier of computers to businesses. Since then I have purchased several more and in 2013 my latest one is an i5-3470 Core i5 Quad with 16 GB of RAM. Over all these years I have had minor problems and never had to take my computers in for service, except once, the one I had purchased for my grand daughter. The little issues I had from time to time were solved by myself, asking other computer users, or via a telephone call to an Evergreen Technician.

Markus Shemdin

great store

David Collings

The lady with the shortish hair and glasses was very helpful.

Eric Moriarty

Great friendly staff, very knowledgeable and helpful. Helped me find the right video card for my needs.

Jamaican Empress Harris

NO - POOR SERVICE - UNPROFESSIONAL My very 1st experience with Evergreen Computers is lack of professionalism and a disrespectful manager. I inquire about a product (Web Cam) that was recommended by someone and spoken to a team member who passed me down to a manager and once the manager asked about my location he blatantly stated (Go seek product in my area and hanged up) We have people all over that would be willing to purchase this product however they are not good for business purposes in the USA!!! If there was an option for NO STARS they got it!!!! NOT RECOMMENDED!!!!!!!!!!!!!!!!!

Justin Burgess

They gave me concise and correct information when I called them on the phone. When I went down to the store they had what I needed in stock and it was really easy to get. They were happy to test on my computer before paying to make sure I had to correct power cord. Again very proactive in the Covid approach, The store was very clean, well presented and the staff are very friendly and well dressed