Reviews of Coast Computers - Sunshine Coast Computer & Phone Repairs Gibsons (Computer Repair)

Jason Lewis

Quick, quality, and friendly service. Fixed an issue with my laptop I couldn't figure out. Thanks.

Emily Cantera

Love this little shop! They were so helpful when I was looking to upgrade my computer. Steve and Dev did an outstanding job at helping me understand what I was getting. Will definitely go back.

Jesse O'Leary

The owner of this shop is very friendly and helpful. He was a very knowledgable individual. His staff are friendly and they do their best to help out with anything they can. Great place, Great people. Things can be more expensive in small towns, It's something we just have to understand and except living in less populated areas. Big thumbs up!

Deb

This was a very very long time ago (think Napster days), but we had a tower in which we wanted more storage or ram installed...can't remember which. Barry came, spent most of his time on the phone with another customer, charged us for the full amount of time, and left without putting our tower back together. The cover and screws were on the floor. The installation was fine, but we were obviously second-class customers. I worked at the time for a company that used his services, and they got excellent service.

Derek Sean Scott

Worst service ever. I broke the screen on my cell phone and ordered the part from Coast Computers. My phone still worked fine so I put-off taking it in to get fixed. The replacement screen was sitting in their store for a long time. They told me it would only take about an hour to do the job, and said just bring it in when you get a chance. Fine. Then one day my phone stopped taking a charge; I thought it was the mini-USB port... so I took my phone in and asked them to do the screen job and check out the port. Fine. They told me that the new mini-USB part would take a week to come in and since my phone wasn't charging, it was no use to me, and I left it with them and asked them to keep me informed of the progress. Every week thereafter, I called and asked them if the part was in and whether I could get my phone back. Nothing. I am self employed and my phone is a total necessity to my business. Well, after more than 3 weeks of leaving messages and not hearing back, I began to get upset. Finally I just walked in to the store that was opened 1 hour each day, 4 days a week, and I demanded my phone back and the part that I had already paid for. I ended up watching a YouTube video and doing the job myself. It took me 3 hours to dismantle, clean, and reassemble the phone; and it worked perfectly. The cause of the phone NOT taking a charge was due to lint and sawdust getting stuck in the mini-USB port. IF they had BOTHERED to inspect the phone they would have figured this out. Instead, they wanted to charge me (I asked) $23.00 for a new mini-USB port... You can buy this exact part; 10 ports for $9.99, OR 20 ports for $14.99 on eBay! so imagine, a place that fixes phones not having a $1 part in stock. So essentially, they had my phone and it cost me, God only knows how much money in lost work, because of a dirty port in a phone with a broken but functional screen, that could have been fixed in a few hours... WAY TO GO, COAST COMPUTERS! thanks for nothing.

Christine Turner

I called in a panic after experiencing technical problems with my laptop and was thrilled to get someone to answer the phone so promptly. Even better, to make himself available on short notice! Very knowledgeable, friendly, courteous, and professional. Would recommend in a nano-second!

RedTheHedge

Total Pros Here when it comes to replacing iPhone batteries and screens. And they don't overcharge for parts or labour.

Steve Harback

Over 19 years of experience. Honest and friendly service. Repairing iPhones, tablets, macs and PC's. Computer and internet safety lessons are available as well! They also help fix wifi issues for home and business.

Stephen Woo

It's only open one hour a day! Can you believe this. It's crazy.

glorious

Absolutely the worst, Do NOT bring your computer here.

Honey B

Nice new location! Thanks for the help! The tech was very helpful and friendly :)

Patrick Connelly

Alert! Beware of this business. I dropped off my laptop here for a repair and they have had it for over 20 days. I still have not received it back, or heard any news of its status. I call in almost every day to try to get an update and they DON'T pick up the phone. I leave messages and still no response back. Totally unacceptable.

michelle hurley

Very friendly and helpful. My laptop got water damaged and went dark, but I could buy a cheap replacement in the usa in just 3 weeks. He got it working for just 80 dollars to get me through versus spending on full repairs. It's great to be given options.

Jenn Stennett

Called to confirm stock of particular item and Steve answered, and confirmed that exactly what I wanted was in stock (I tripple checked with him). So I drove out to Gibsons and arrived to have him try to give me a used fan that did not work for my build - for free. He backpedalled and said he "thought" they were in stock. I explained gas is not cheap for me. He offered his wife to drop off what I needed in Sechelt, and to just email him the order before 4pm. I emailed him last night, it's 2:30pm next day, and no response. Steve wasted my time, my gas, and made two promises he didn't keep. He won't be getting my patronage. Only two stars because Coast Computers have wholesale account with Netlink (NCIX) and can bring in any part from their website. Well, that's what Steve said...

Tidal Gutters

Left my phone for a screen replacement, they told me it would be ready in two days. I checked in twice to see if it was ready. One WEEK latter I called to see if it was ready and was told it was on the repair desk so I came by the store 2hr latter and they had not even started repairs so will be using a different shop.

Kryssy Black

I walked into the store the staff is very unhelpful. The girl at the front counter was rude and had no idea what she was doing. Their prices are outrageously High. All in all just stay away from this place.

Dave S

I've been working with these guys for years. Very professional, and cheaper than the competition I haven't found anyone on the coast that's cheaper. Steve has come to my house on a number of occasions, super fast super helpful he's my number 1 goto guy on anything tech related. I was concerned when I saw the store closed but was super happy to see that they just relocated to north road. Hopefully won't have to come by anytime soon! But glad to know your still around if I have too :) thanks guys.

Dylan Smith

Been to alot of repairs shops on the coast and Vancouver. This store has been the friendliest, and most knowledgeable that I have dealt with. My overall experience was great, unfortunately the wait time was a little longer than anticipated. (Not their fault though) They explained to me the shipping times were longer due to covid which I understood as the field I work in right now is struggling with the same issue. :( Overall thanks Coast Computers. Hopefully the mail services works it self out soon! Good luck guys.

Keith

Fast friendly service, had my computer diagnosed and repaired in a couple of days.

David Ward

The employees here are awesome and very nice I will definitely go back :)

John Mason

Great service! They went out of their way to help me!

Devin H (DasDarkOne)

Wonderful store, has pretty cool collectable items on top of services and computers. I have gotten my phone fixed here samsung note 8 rear camera and camera lens on top of replacing the lens I was offered things I had no idea about Steve managed to get me a tempered glass cover to go over my camera so I dont crack it again.(which I had no idea existed UPDATE: the tempered glass has still been holding up about a year later) I have also gotten my PS3, and PS4 fixed here. Reasonable price on the repairs was thrilled that they were able to revive my PS3!! Lastly Steve has also fixed my laptop, and wifes laptop turned both of our slow computers to fast ones using SSD's. Lastly I cant thank the store enough for helping me build my gaming desktop, especially in the busy holiday season they got it built right before christmas. Thanks so much for squeezing me in last moment. Next is my nintendo 64, it won't turn on see you guys soon!

Nicholas Borror

Steve and Dev are amazing. Best customer service! Go here if you want quality, come back for their smiles.

Devin Harback

Hes great, he was able to remotely access my computer all the way in London Ontario, and fix My issues instantly. Everywhere around London wanted to charge me hundreds, he fixed my pc within minutes and i didnt have to leave the comfort of my living room thanks for the great service! Keep it up!

Richard yes

Charged too much and took too long. The fellow behind the desk was polite and courteous.

Fiona Pinnell

Super helpful and professional. They stayed late to get my my computer up and running again when really needed it. Great service!

R Suave

Fixes cell phones and chargers at great price. Great experience and highly recommend.

nightmarev0

Personable and professional. Wouldn't have it any other way.

Alex Reynolds

Absolutely horrible I dropped a laptop off to them to fix it had windows 10 on it that they put on it from the previous owner windows 10 reverted back to windows 7 the deal was they were suppose to install Windows 10 again for half price windows 10 wouldn't load back onto the machine so it has the exact operating system I dropped it off with so it wasn't fixed at all yet they demanded I still payed to pick up the machine absolute scam if u ask me I decided not to bother picking it up and went and bought a new computer ... definitely won't be returning and I won't recommend them to anyone also took them almost a month to do this I was suppose to get calls daily letting me know the progress which didn't even happen very dissapointed

kal k

Steve ( Coast Computers ) is a totally committed professional with excellent computer skills, ability and knowledge to deal with most everything. He's up to speed and up to date. Personable and friendly ...I met him two years ago and he's never let me down...recommend him and his business to anyone .....

Colin Melnick

Very friendly staff. Unfortunately they do not run a business very well. If i could give negative stars i would. I will never use this company again, in my opinion they are NOT competent. I will drive to Vancouver in the future. I dropped off a old not working so well mini hard drive to retrieve what information they could and also dropped off a newer Desktop hard drive to transfer the information onto. I was told it would take a few days and i would receive daily updates. After almost a week i called them and they still had not even looked at it yet . After another week they stated it was being looked at and yes it was damaged, ah yeh i already knew this. I gave instructions to take what information they could off the old hard drive and transfer all the information onto the Desk top hard drive, they were told the desk top drive had valuable confidential information on it. They stated they understand. After picking it with a we did our best and transferred some data onto the desk top. What this company did was directly copy and paste all the info from the old hard drive onto the desk top drive and ERASED 95% of all the valuable information i had on the desk top drive. 10 YEARS OF SAVED COMPANY DATA GONE. TRUST LOST. I instructed the company to retrieve all my data they had deleted by fault of their own, again they wanted a few days, i was away for 2 weeks and left them to repair it, and NO PHONE CALLS on how it was going, i finally called 3 weeks into this. the data could not be retrieved, and was told every excuse found, my desk top drive was damaged and they could not retrieve the old info i had saved for over 10 years. FUNNY IT WORKED FINE ACTUALLY PERFECT BEFORE I TOOK IT IN. They stated they could transfer all the info they originally copied over (blank folders) to the Desk top hard drive onto another hard drive, (hmm sales pitch) but all the previous DATA WAS GONE. WHY WOULD A COMPANY OVERWRITE AN EXISTING HARD DRIVE FULL OF INFO WITH INFORMATION FROM A DIFFERENT HARD DRIVE. I have lost over 10 years of saved company, business data i collected over all these years and all they say is sorry. Reading all other comments on here i am sure they will counter with many excuses to put the blame on the equipment or me. At Least i have some of that info backed up. Oh and the old mini not working so well hard drive, i was with help and time able to retrieve most of the data. Negative 1 star.

Matt Pope

Fixed my computer an older one reasonable

Andrea Kerr

I had my cracked screen repaired in 1.5 hours, friendly and efficient. Much better service than Apple offered me and less expensive.

Mike Abbott

Was visiting Sunshine Coast for business, computer died. Steve, helped me out saved my business meeting, thanks alot guys 10 stars if I could.

Jean Leslie

Thanks for everything

Elizabeth Quayle

Forget paying more at big box stores! We went in, told them what we were looking for and what our budget was (not big!) and they set us up with exactly what we needed. It was exactly what you hope for whenever you go into a shop. Highly recommend!

Hunter Anderson

Most knowledgeable tech I have ever met Steve can answer any questions you have, I went in extremely stressed about my laptop bluescreening constantly, he fixed it the same day, and did alot more than I asked and did not charge me extra I can not stress this enough do not go anywhere else Steves the best! THANKS COAST COMPUTERS!!