Reviews of Canada Computers & Electronics (Computer Repair)

HenHenLOL

These guys will never pick up a phone call so if you make multiple backorders you wont know which one arrived

Alex Ginogino

Its alright, not very friendly staff

Harry Kooner

I visited there to buy my ASUS TUF Gaming 706... These guys are polite and have avgood knowledge of their job.

Trevor Brent

Shelves were empty but staff were friendly.

Thesakattack

I was building a PC and was so incredibly lost. I took it into see Lance and he dropped everything he was doing and took the time to diagnose and fix my problem. The staff is really helpful and knowledgeable about the products. You want quality parts or work go here!

Ryan Erickson

Great deals

Adrian Bartel

Nice space old location ofNCIX, one staff member helped me pick the components for a new computer and was supremely helpful through the whole process.

Calcifer Moonblood

Local computer company. Decent and knowledgeable staff. If your hunting for computer parts, you can get some great deals and even an extention on sale prices for a time.

Cody Beyer (Jerod)

Ordered a bunch of components a week and a half ago and haven't received any shipping notification or delay notice. Order confirmation gave an estimated delivery of a week and their sit shows no delays for shipping. I have been trying to contact them for three days now though every channel they have and have gotten nobody. I've been sitting on phone for an hour after finally getting into a call queue instead of being hung up on and have been thrown between dialing through and being put back into queue. They've already charged me, so now they've had my money for a week and a half and I haven't even received a notification.

Jacob Horvath

I bought a computer here back in November. The laptops screen had started to unhinge and I took it in for a repair. After pulling it out I was told "Oh we don't repair phsycial damage". Was offered no help despite having warrenty on the computer.

Richard Gregor

Service was great and quick too.

Kaan Bulubay

I was sad NCIX shut down but honestly after my first experience here I havent been happier. Amazing customer service the store looks 100 times better then ncix with all the products displayed properly. Me and my friend went there to build his pc and was helped by Jeffery. The experience couldn't have gone better! Jeffery was so helpful and knowledgable about everything. This is 100% the place I will always go to from now on for my pc needs.

Kial Natale

As a freelance filmmaker and mograph/vfx artist, I am constantly running into time critical technical constraints and job blockers. 9 times out of 10, the wide variety of high-end components this location keeps in stock will immediately solve all my problems, and the incredibly knowledgeable staff is always able to consult and inform me of all the possibilities that I would normally be oblivious of. Lance and Heewon are standouts in an already amazing crew, and get my personal recommendation. 5/5.

Gary Suen

Most convenient computer store in Burnaby

Garry Turner

***BEWARE OF GUY WHO HAS HANDS BEHIND HIS BACK with glasses***, I only had bad experiences and that's from a lanky guy with glasses that had a superiority complex and had some condescending undertones with our exchanges regarding my purchase. Not only that, when I asked where I could find it or if you can help me find it all he did was point in the direction and proceeded to walk away with his hands behind his back (superiority complex) you would think that someone who is in customer service industry would have you know customer service expertise. Ricky on the other hand was a great! He went out of his way and asked a few questions to narrow down what I needed, great customer service! Only reason for the 4 stars! Thank you

The Untaught

Great deals friendly staff overall a good store

Scott Atherton

Friendly staff, nice layout of the store

Aster Fan

Excellent customer service. I was greeted the minute I walked through the door and all the staff members were very helpful. The store itself is very clean and nicely organized.

michael yeung

helpful staff went during this covid thing so its hard to browse the store because you feel rushed by the people waiting outside

ted GOP

Helpful sellers!!

Talence Talence

Freindly staff but not easy to find parking spot

Ron Dumagpi

Went in laptop shopping. The sales rep was very knowledgeable and helpful answering all my questions and presenting possible solutions to my needs. Ended up not buying anything but I will likely be coming back.

hamish macallister

Great service, excellent stock

Masaru Suzuki

I usually come here to get electronics that other retailers don't carry or sometimes the prices are cheaper compared to other retailers.

Steve Neuert

Great staff, good price, no waiting and the website gives you a chance to shop before you get there

Daniel Salas

Knowledgeable and helpful staff. They answered all my questions in quick and concise manner. Highly recommended.

Jason Young

I went to this Canada Computers Burnaby location today for a Display Port Cable for my business. The store was well laid out, I found what I needed in a couple of minutes, and the staff were helpful and had me on my way in no time. Pricing was good too. I will be back and recommend this location.

Clint

Great!

Lino Cabral

Definitely my preferred choice for parts and accessories

ShanksmasterGeneral

Cannot complain. They got me what i asked for and helpes me when i needed help.

Jack Willson

Usually have a good experience here except when I went for an ssd mounting bracket. Guy says "We have some but not what your looking for" and just cringes at me instead of helping me find what I AM looking for. Did not feel welcome and quietly left. Not sure I'll come here again if the staff will just cringe at anyone who doesn't know exactly what they want or need.

Wuffle Delivery

Always a pleasure to work with these guys. I do a lot of builds for customers and the Burnaby location team has never let me down!

Mohammad Zehan Saif

Good support and good products.

MakinA \\ Wake

The only place I would go for computer parts. As many times as I can! Geeks will enjoy this place as will anyone that cant find ~computer related items

Calvin Amolar

Large assortment of items related to gaming, computer parts, and electronics, and they also have very friendly staff! Definitely the first place I would visit if I'm ever looking to buy electronics/computer parts again.

frumS relliK

Helpful staff, well-organized and good prices.

Andy Luu

They are very sales oriented. They will greet you at the door and shadow you as you walk around. I went in to purchase a monitor and the staff member didn't seem to know much technical knowledge about the products. Often referencing the the tag for specs. When asking for his opinion on 2 models, he chose one because it had red monitor legs. They helped me carry the product to my car and overall, they do feel like they care about your needs.

Henry Yip

Good selection good layout

M Asuncion

The people are quite knowledgeable and they have most of things which I have been looking for.

H C.

Great computer prices are good

Ming Chung

Not too crowded but staff was very helpful. Very nice and orderly display of merchandise. Price is comparable to other stores carrying same brands.

Pat M

Bought a computer from them last year. Best prices where found here when I compared them to other local computer stores. The computer was their built in house brand and so far it was worked flawlessly. Will buy again and recommend others.

Matthew Tsui

Great experience at canada computers today on black friday. The staff was very helpful through the heavy process and below temperatures. Ricky and his manager Sean made the whole event swift and entertaining. Will come back again on boxing day for more great deals

Ruben J

The man who opened the front initially said he was at full capacity and we would need to wait in the line which was perfectly reasonable and we agreed. He then continued to ask why we were there and we told him we were there to see the selection of headphones. He became very aggressive and refused service unless we could give him the exact model and brand of headphones we wanted to purchase. When we explained we were there to see the selection before we made a purchase he continued to refuse to let us wait in line to enter. With such aggressive and hostile service I wouldn't recommend this place to anyone. Use amazon or newegg instead.

Robert Brien

Parking is always an issue but otherwise great.

Joel Deng

Good price. Nice staff.

Angie Bain

Third visit and they were as helpful as always. Great store, helpful staff, always willing to take the time to find products that suit your needs. Will visit again!

Gregory Smith

Awesome advice, prompt service, great in stock selection. David helped me and answered all my questions, and the tech was pleasant and knowledgeable. Will build my next system with them, no question about it

Wendy Quan

The staff at this store are always very helpful and knowledgeable. Whenever I want some good expertise and more personalized service, I definitely go to this store. They have made me a loyal customer and even though their prices may be a bit higher sometimes, to me it is well worth it because of the service! I would rather give them my business than a big box store or Amazon.

John McClane

They have everything you need.

Jason Cheung (Coloud)

Better than NCIX, lots of selection and stock.

MrD. G.

Slow service, store clerks are lazy not interested dealing with customers. This is common for Canada Computer store staff across the country.

colin ramsay

I wanted to call ahead before driving the twenty minutes for a psu motherboard cable. After the first unanswered 5 calls I decided to call 13 more times to see if anyone would answer. No one answered at all, the best part is they don't have voice service setup for call backs. Also interesting is the lack of follow up to earlier ratings and opinions. Obviously they don't care and management is clueless. Oh well NCIX had better service and they were helpful how long before this company dispatches.

Mohammed Hussein

Best prices I have seen so far staff is pretty good and they have nearly every thing u would need for computers

Greg Valou

Knowledgeable and helpful staff, good selection. I came in to get a laptop fixed, and it was repaired the very same day. Impressive and recommended.

Camilo Reyes

Good price and service

Sadia Arefin

Best Customer care! Tommy helped us from the beginning. Every single staff was friendly. I was having issues that was a bit unidentifiable... The tech looks through the problem and was very happy to help. And taught things I didn't know. Will always give them my business rather than anywhere else.

Lazarus Black

They don't pick up their phone??? How do I contact them without driving 30 minutes?

Mihailo Misic

The staff is friendly and willing to help you out with whatever your needs are. When on sale prices are pretty good and its all in all a good ecperience.

SAT 4X4

Very knowledgeable stuff

Lukemul69

Headed into CC this morning for the Black Friday sales. Was greeted by friendly staff(even though it was very busy) as always. Ricky has helped me out on more than one occasion and his product knowledge is amazing. The store manager was friendly and approachable. Highly recommend anyone to visit this store!

M Lovecraft

Very happy with the service I’ve received at this particular location. After using a humble Nehalem build for a decade, it was time to let go. Admittedly I can be a picky customer, but I’m very happy with the patience, expertise, and insights from many of the staff (and many dealt with me as my new build took over a month to spec out). My biggest props go to Lance, though, as I’m very lucky to have connected with him. He was extremely well-versed with my needs in VR development and media creation and ultimately I ended up with a build that I’m very happy with, both budget and performance wise. 11/10 would go to the Burnaby Canada Computers location for any PC needs.

Matthew Benson

Great staff. Helpful and willing to assist.

Liam Dunn

Helpful, friendly staff. I was really surprised when i walked in to the store, due to the friendly greeting and isles of merchandise. Well laid out. So much better than the old store.

XYZ

I like the fact that they sell very nice selection of electronics. My problem is every time I want to buy something, the thing is always out of stock. They have to order it and it takes days or weeks. Come on man, I would have done it through amazon Prime. Why would I bother to check out the retail store ? It is frustrating.

Gord McCormack

My candy store.

Roxanne Nesbitt (RogueSpectre)

Trusted advice and great customer service.

Aaron Strasbourg

To the reviewer who posted 3 days ago, Todd Mann. I am shocked you think you can walk into businesses without a mask and get upset when they tell you that you need one. You go as far as to say their business is Communist ran when their Canada-wide website says masks are required. Please be more considerate about the people around you and less selfish about yourself. This Pandemic is not a "you problem" it is an "us problem" as in all of us together. Just because you are tested every day does not mean it is impossible for you to be a carrier. Canada Computers has done an amazing job staying open throughout this Pandemic and I applaud them for their continuing service! #WearAMask

Marco Chaddoud

Good place to buy computers or parts. Good service.

Imran Al Salah

Amazing staff, very helpful

Boaz Ren

Absolutely amazing service and patient helps! Thank you Gary!!! 5 stars friendly professional salesman! Highly recommended this local computer shop! You would not be disappointed trust me!

Ernesto Reyes

Careful attention. Excellent.

Steve WO

Not as good as the former company NCIX Computers but still very knowledgeable staff and good prices. Not a very good store layout so could use a merchandising expert to come in and help them. Other store like the Costco computer department recommend them over Costco.

Daniel Griffiths

Knowledgeable, patient, and friendly staff - took the time to answer all my questions and provide guidance and assistance when I was looking for a Custom PC Build request. Will definitely come back to get my parts here! Thanks Heewon for helping me every step of the way, this dude rocks!

Andrew McBride

Computers from Canada...

James McConville

Great prices and lots of selection. Friendly, knowledgeable staff.

Aazora

Box

Philly Jones (PhillyJ_97)

Hoping these 5 stars will get me a reservation to their RGB case that they were selling less than $100 (that I'll definitely buy in two weeks if it's still in their stock!)

Andrew Chan

The tech and service people were 100% helpful, I will come back here again for sure. Got my awesome router!

조범민

Some of the employees did not know the tech things.

James Vu

zero person wait line and empty store, they locked their doors and i still have to wait 15 minutes to be let in the store. no wonder people like big box stores more

H L

Not a great time to check out products, since there is limitation on the number of people in store, the staff would expect you to already have something in mind to purchase or fix, before going in, otherwise, they press you to leave without letting you asking any questions on the items that you might be interested in. You should definitely make sure you've already had place the order online, or something you want to fix before going there. Might come back after pandemic. (P.S. The middle age guy with glasses really has attitude issue. Not only I have experienced that, but other negative reviews here as well. It could be nothing to do with pandemic, and be something else entirely.

Brayden

Great guys! offered me some info about a preorder that I didn’t get elsewhere.. appreciate the honestly and information.

Stephen K

Staff is friendly and well educated. Great range of products, everything you could need!

Tony He

The experience in the Metrotown location is not quite good. I was looking to buy a audio aux cable and trying to ask for help in comparison of different product, but the staff just gives a vague answer and did not even look between the two products. He also rush me to make a purchase even I have another problem that needs to be solved. Instead of helping me out, he just keep asking me to search google. I'm thinking why don't Canada Computers just put a PC or iPad at the storefront to let people google it, instead of hiring a staff that cannot help out customers. After that, it took me 2 minutes walk to a store next by call memory express, the people in ME is patient and professional, they had helped me solve my cable problems. I don't recommend other customers coming to CC, just take a minute walk to ME, which provide much better services.

Adam P

I just finished up being helped by their service technician Leo, and what a pleasant experience it was. I brought my computer in as it wouldn't start, and he was able to diagnose the problem and go above and beyond with service. I really appreciate the company's direction and won't be shopping anywhere else.

Bruck Geletu

Amazing customer support and service, very helpful and quick, Mark took less than 10 minutes to help me fix my new PC

Mike “DragonManMike” McCloy

Was a little annoying to wait outside, but no fault of the store. Amazing service as always.

Hussain Khuzaimah

Davinder was very informative and asked all the right questions to make sure that i made an informed decision to purchase a webcam. He also went a step ahead to check competitor pricing. Clean store and nice variety of demo units to test out products. Will come back again ????

Tommy Veee

Excellent service and quality from start to finish. Walked in hesitant because I was looking to build my first gaming pc, but Lance Wiffen the senior technician did an amazing job of walking me through the various parts I would be needing, all tailored towards my needs. He gave a genuine unbiased review on many options and allowed me to pick what I wanted, which made the experience personal and not pushy or sales driven. I also had the pleasure of meeting the district manager Sean Lee who ensured I was well taken care of and in the right hands when it came to my first pc build. All in all, I walked out with a very clean and professional built pc and I couldn't be happier.

Vern Baker

The clerk i got wasnt too helpful or knowledgeable...had to ask manager for other insights and options available for my build...the clerk said he had 15 years experience but didnt know how to use the in house computer to see what stock was available at their store...ended up finishing my build at memory express up the street-they were a great help and left no stone unturned in trying to help my needs..memory express gets 5 stars in my experience with them.

Laurent Saplairoles

Friendly and fast service. Prices seemed fair. Let's hope the hardware I bought is as good.

David Ng

Looks like they took over the location of the former (and bankrupt) NCIX. Service was friendly and prompt. So far a positive beginning for this new company taking the plunge into the higher rent computing/electronics retail market. Some of their pricing mirrors that of the former NCIX, being able to beat out prices of other stores in Metro Vancouver and even online entities such as Amazon.ca. I cannot speak for their online order and fulfillment.

Akinna Kronemeyer

So, I've been having power issues with my PC. My anxiety led me to believe there was an expensive problem with the PC it's self. I didn't purchase it here, but brought it in to to try remedy this problem. The tech started it up, and diagnosed the problem, or at least ruled out other problems. They didn't charge me for simply plugging in their software to do this. Which, for a student, was an amazing break. The biggest thing, is I didn't feel like an idiot when they were going through this process. Which, 90% of other computer stores will do. I'll definitely be taking the rest of my business here in the future.

Christopher Read

Honestly, go walk across the street to Memory express. Canada computers is not only withholding GPU stock for 3000 series to only use for pre-built computers. There's no price matching and there's no returns or exchanges at this time. They blame covid-19 for everything bring final sale. This is the only electronic store that has everything as final sale. I'll even go as far and say best buy is better. Just avoid only go here if it's your last resort.

Logan Wiltse

Fast helpful service

Corey Reynolds

Friendly staff helped me find what I needed. The store is well stocked and organized.

Nameet Kumar

I'm not pleased with the way they're handling the current conditions. All items are final sale, and if you place an order for in-store pickup, you'll wait in line outside the store with everyone else (including those waiting to browse). Combine that with requiring a 50% deposit for waitlist items. I appreciate their occupancy limit and social distancing encouragement, but other stores are also managing this and offering much better services - curbside pickup, separate lines for in-store pickup, regular return policies.

Anat Rabkin

Very clean and they take social distancing seriously. Everyone was wearing a mask and let only so many people in. Even with all of that we got great service and found what we needed within minutes.

Randy Frie

Very helpful staff. I will continue to shop there.

Jordi Harrison

Decent in store items, very friendly and accommodating staff.

Khanh Vu

Excellent and knowledgeable service. Would recommend

Miguel Rodriguez

Really enjoyed going here unfortunately during these tough times of the pandemic they are the more difficult. However when I came in to do a backorder on something, KRISTIAN, was very helpful and really lightened the mood in terms of the environment we're currently in. This guy really knew his stuff and was a good help and just overall excellent service. Thanks Kristian!

Manohar Govekar

Must visit once before making your purchase at any other electronics store...

E Pereira

Nice stuff ...... attentive staff

Username

Parking is a bit difficult to get to sometimes especially when it’s busy. Paid parking in front of the store but that’s not available 3-6PM Store is about the same as any other Canada computers. Much easier if you reserve online and then pick up in store

Galen Humber

Excellent service, they helped me walk through all of my requirements for the specific PC build that I needed and to find a solution that fit my budget. Then they built it the same day! Their prices are also quire comparable to places like newegg.ca, and the labour for building a PC is minimal. Highly recommend.

Michael Leung

Great service!

John Holt

They didn't have what I wanted but they were still super helpful.

Carnage _Few

Nice store and friendly staff. 100 times better than NCIX ever was.

Alex Clarke

Any business that repeatedly avoids answering the phone all day is not worth your time.

Kirsten Armstrong

I've purchased a 4K computer monitor from here and am very pleased with it; the price was a good deal (got it on sale). Also picked up a keyboard and mouse for a fair price. Most recently, I bought a laptop which is a perfect fit for me. Great prices here; I'll definitely let my friends in the area know about this place. My new go-to for anything PC related.

Matt G

Gotta echo the experiences listed I a lot of the other reviews - staff are very friendly, helpful and knowledgeable. Sounds like a simple thing to ask for but it doesn’t happen as often as you’d expect!

t y

Doesn’t pickup calls?? How do you even contact the store. Absolute rubbish

Brent Jantzen

Very helpful, and friendly. had an amazing selection 10/10 would go again.

Yuta Lai

Great place to get pc stuff after NCIX close down.

Diana Reimer

Great service from them. Very knowledgeable and helpful.

Haruki Suzuki (MusicalPenguin)

I've been going here since they replaced NCIX. And so far the service and selections are really a strong point. The staff greets me whenever I come into the store and asks if I need any help. And the way the have the store layed out is very nice. The have most of their products on display and they have a healthy amount of demo units layed out.

Daniel Kacani

Staff are very helpful and knowledgeable. They build the computer and ready for pick the next day.

Shashank Thanalapati

I spend around 2.6k CAD on a graphics card here and it's like they don't care about either the graphics card or my satisfaction. They've got the knowledge and skills but again, they literally don't resolve things unless I go there in person. I know it's covid and all but the ONLY way to have any contact with them is to actually go to the store (ironic). They don't respond to emails regularly and have been instructed to not pickup calls whatsoever. Probably the last time I'll ever buy anything from here. Maybe take a few things from Memex's books (like picking up calls).

Ben Lee

Reasonably priced. Helpful Staff

Kaylie Prefontaine

Staff are knowledgeable and accessible! This is my go-to store despite not being in my neighborhood - such a difference from the Grandview location! Didn't even have to wait longer than 15 min on Christmas Eve - they do a good job with limiting customers for covid procedures. Happy to wait, but never kept waiting long!

Kenny Vlog

It is a small computer store in Kingsway but it is good service

Steve Leong

Bought a GTX 1070 here, so far so good. Great deal and great attitude

Gloria Shen

I can't say more good things about this location. The staff is attentive and super patient. Ricky helped me out today when my mom and I went in for an asus zenbook. He was super knowledgable of the different products and patient with us. My mom and I knew nothing about computers lol. And he was super thorough and never made us feel like we were wasting his time although the questions we were asking were repetitive and if i was a sales, I would've been super annoyed with us. Not Ricky though. Ricky was professional, kind, funny, and knew our needs even when we didn't. He didn't push us to buy a more expensive model or anything like that. Just offered one's that suited our needs and made us feel cared for. Will recommend this location to anyone. Ask for Ricky! He is great!

b b

The place to go for electronics and computer parts. They have good sales to look out for. I ended up getting a brand new 1070ti from them cheaper than anywhere else when the GPU prices were really high. Also their customer support is the best, they always answer your question and often times they are way better and more knowledgeable than calling the actual manufacturer's customer support

Todd Byers

Good, friendly service

Jon J.

I went in that store yesterday to ask for the cost and time of swapping and cloning an NVMe M.2 SSD drive and I was told it could be done within hours the same day, for $89. Today I call to have it done, I get told four days ETA and an extra $20 charge for the swapping. So I ordered an enclosure on Amazon and will do all of it myself, for a fraction of the price and time. Please give the right information to customers when they come in your store.

Tina Benoit

They don't answer their phone. I called 8 times in the last hour to ask a question and book a repair time but they don't even pick up! It doesn't seem like I'm the only one with this issue.

Garry Long

Awesome place. I bought a corsair RGB ram from here and the employees were super helpful

Jas Bangar

A survivor among computer stores post-Amazon. Well-staffed and full services are available.

Jordan Toering

Davinder helped me out when I came into the store to get some computer parts. Very knowledgeable and took a lot of care to make sure the parts I was getting would fit with my existing setup. Highly recommend!

pert oodle

Trevor is a good help. very knowledgeable helped me figure out a problem. the rest of them i haven't really interacted with as much but they all have good Canadian etiquette

Hillbillytc

I think with COVID the service has gone down hill. We waited patiently for over 30 mins outside their store. (not a problem I get it we all have to wait) only to get the employee that least wanted to be there and unhelpful in every way. We had to pry information out of him for their products.

Curtis Matthias

Don't ever expect them to pick up the phone when you call. I've been trying to inquire about my pickup order which I still have gotten no confirmation email for after a long time and I can't even phone them to see if it's available. Now it shows Out of Stock, so I'm not going to waste my time going to the store. Deciding to buy a PC part at Canada Computers was a huge mistake that I will not be making again. Go to MemoryExpress instead if you want to actually receive your product. Update: It's been two weeks and still haven't heard anything about my order. Update #2: It's 3 weeks later now. Got an email today from Canada Computers saying they've now cancelled my order out of nowhere. Please do NOT shop here.

Georgette Gibas

Helpful staff but can have long line ups

Mia Stoica

Good selection and knowledgeable staff, but absolutely horrible service. My boyfriend built his computer exclusively with them and Liam was very nice and helpful, made plenty of recommendations and scored a nice 4 grand sale for the store. A week later we had to return the headset and the customer service rep tested it and issued the refund. We headed into the rest of the store to look at other parts and the rest of the store staff gather at the customer service desk to talk about the returned headset. They mentioned it was garbage, everyone has problems with it, they know better than to waste money on it, etc. The great irony is that not one of them discouraged us from making the initial purchase, because... 4grand sale, and one of the girls had even initially commented that she has the headset and it works great. Oh and today, when purchasing a different headset she mentioned she has this one too! Does she just collect headsets for fun? Maybe don't recommend trash products to customers just to get a sale. That's a serious lack of integrity and we'll be taking our next build elsewhere.

Dave

Not impressed with the service on my lone visit ever.

Akshay Immaraju

Good service, they answered all our questions and the prices are pretty good.

Sablecat22

A great place to buy computer bits as well as the whole package. Staff is knowledgeable .

Ashley Corrales

Always love going here, always exceptional customer service, friendly staff, reasonable prices and plenty of great sales!

Roebuck

Lance was awesome, I had a stripped screw and he got it out immediately and hooked me up with new screws, very fun crew who are clearly passionate about what they do.

Bill T

Good

Stuart Bishop

Quick service and will price match. A great alternative to the former occupier of this location.

Michael Hansen

They need to have a personal call assistant

Mike Stanton

Good prices, awesome selection, excellent service! I am very satisfied with my experience and would definitely shop with them again!

Alejandro Carrera

I did place an order on Thursday and payed for it via Direct Transfer. Today is Monday and I haven't received any information about the shipment or tracking number. I called them today at 7am (their headoffices are in Toronto) and they told me they have not received my payment, or their system hasn't recorded it, the person at the phone told me to call them by 3 PM and I did, just to have me in the phone for 20+ minutes just trying to talk to somebody . Finally somebody just grabbed the phone but just unhung it and avoid the phone ring to bother them. I had to put a star although those guys doesn't deserve any.

Vic Star

Great prices at a local store, very nice employees but the return policy here isn’t as good as memory express or amazon. You are better off buying hardwares at amazon or memex if the price matches.

manish sharma

Honestly greatest place to build a pc or get it bulit for you.Talk to my man Ricky who is an amazing person and helped me so much great service

Ken K C Wong

Previously NCIX very good selection

Kooper2080

Friendly staff, really impressed with the layout. Aisle upon aisle of product on display that you can actually see and read for yourself. Huge improvement over ncix

Audrey Yun

very patient and helpful, did price matching and helped me find all the parts i needed!

Alvin Hao

Whats wrong with their web site? Never get in with the stupid reCAPTCHA

Shamus Bob

Ehh pretty bad customer service.

Kaede Ai

great for electronic parts

Chris

Prices are good. Friendly and knowledgable staff.

Michael Gierczak

It was awesome! I came in with a lot of questions and they helped me with all of them! Walked out with my ram upgrade and dual monitors for my new setup. (They also built my PC earlier this year and it is a monster!) Shout out to Kristian for being the man! Highly recommend this place!

Grecster97

Went in with a malfunctioning desktop PC. Left with my PC back in working condition. So pleased with the service these guys gave. Such friendly and polite staff who know what they’re talking about. The two main techs are extremely nice and knowledgeable about PCs. Trusted them 100% and wouldn’t have asked for a better place to bring my computer. Highly recommend.

Gabe Raikadroka

Employees very knowledgeable and helpful.

Ryan Hogan

First off they do not pick up the phone ever, took me 2 days to get a hold of them calling 8+ times. When I finally got a hold of them I asked for a 3060TI, they told me the price was 689.99, so I drove out of my way about 30-35 min and when I arrive and go to buy it the price was now 899.99, they said it was an old price and didnt even say sorry or anything. DO NOT SHOP HERE TERRIBLE SERVICE

曲嘉和

(Translated) The installation of the hard disk requires a special screw, and the clerk enthusiastically gave me eight, and it is free and especially cool. (Original) 安装硬盘需要一种特殊的螺丝，店员热心的给了我八个，还免费，特别爽。

Jordan Holmes

Knowledgeable and friendly staff. Wish I had gotten my computer here instead of getting ripped off at a big box store

Travis Lin

Pricing error in a published flyer. How can a company advertise a price in a weekly flyer and not honour it? Ask these sleazy scalpers who pretend to be a retailer supporting the community! Apparently it's totally ok to just change your pricing digitally and tell everyone it was an error. Why don't all retailers do this when you walk up to the checkout?! Last time they see a dime from me.

A L

Lance and his colleague were very knowledgable and helpful! Thanks guys!

Wail Wong

They are new and you can tell staff is still learning the systems, service is good except for this one weird manager type that kept following me around the store, dunno know if he was trying to be attentive or thinking I'm a shoplifter. Otherwise this place is really NCIX 2.0 (can even recognize some of the old staff)

Moe Al-mimar

The place is nice and have everything pretty much, but I dont think that I'm going back after they stopped me and start searching my bag WITH NO PERMISSION after the shop door sensor start alarming and for no reason. I was so embarrassed and speachless of what happened they made me feel as if I'm a thief and didnt even appologise after finding nothing, the customer service is BAD, however they have great products.

Jeremy Chien

Very positive experience with the store manager! I was looking for a business laptop and found the newest Zenbook fits my budget and needs. The store manager Cissy helped me choose the right configuration and follow up with me for the order (since it was heavily back-ordered). Not only she immediately notified me when the shipment came, but also making my life easier by changing the pick up location in the Vancouver store after knowing my business is located in downtown. I think a genuine personal touch is very important nowadays in the e-comm dominating era. Making orders online and having it shipped to you is convenient, but having real interactions with professionals will actually give you extra piece of mind when it comes to purchases like this.

Tlentic

The new NCIX. Much better store configurations. If they’re not the cheapest, they’ll match.

Evan Lam

Excellent service. Store is good sized and you can try out many products. Price matches memory express.

Raymond Wong

Has what I want.

T B

Looks like it has reasonable selection, but that's the only good thing I can say. I wanted to open a keyboard package to try typing on it before buying it, as it was one of the few that one didn't have a display model out on the shelf. Was told I could buy it and "return it if it didn't work" because they didn't want to open the package. Not really sure what a physical store is for if you can't make sure the product works for you before you purchase it. I was likely going to buy it, but worst-case, they'd have gotten that missing display model. It's too bad. I'm in the market for a new PC. This would have gone a long way towards me buying it there. Instead I'll probably be getting both online. I certainly won't waste my time going back there again. Sorry gents.

Connor Allen

Went in twice first time was before there grand opening was treated well and told I would save a lot of money if I came back the following week for there grand opening. When I came back for the opening I was treated even better and a staff member spent an hour of there shift helping me pick the best parts within my budget I am very satisfied with my experience at Canada Computers and will return when I need anything new.

Tyrone Pak

Bought my ready go system from the Vancouver Broadway store almost a year ago... I stream and game frequently. My case fans were starting to get really loud. I called and asked the Burnaby location if the fans are covered under the 1 year warranty and it is! So I brought it in.. also mentioned that I’ve had a couple blue screens and freezes after the last time they replaced my RAM (earlier this year, another issue that they fixed with no questions.. one of my original RAM sticks was faulty, so they swapped it with new ones) The Tech was able to identify two fans with worn out bearings and replaced them.. and also replaced the radiator fan. Of course having all 3 front case fans replaced would’ve been ideal but this was still great service! He also adjusted my RAM settings in the bios to run at optimum settings. I’m kind of regretting not buying the extended warranty.. which includes free cleaning once a year. That peace of mind for another 2 years would be amazing haha.. oh well, I’ll definitely continue doing business with Canada Computers in the future.

Mike Anderson

Went in to purchase a monitor and they weren't price matching.. salesperson was rude and short and wouldn't offer an explanation. I walked out without purchasing. London drugs had the same monitor $80 cheaper, and with their price protection guarantee, they had it $100 cheaper during boxing week which was refunded without question or issue. I think I made the right choice. Would not go back to this location.

Lucas Simpson

Coming from Ontario, it was awesome to see Canada computers in the lower mainland. Staff at this location are super knowledgeable and helpful. Will definitely be back!

Sean Emerson

Helpful, good selection, got our graphics card here and enjoyed it!

Taher Adamali

Naqiyah is awesome!

Charles Barnes

Top notch customer service and support. I dealt with Liam and he was truly outstanding. My first time at CC but I'll be back. You can count on it.

나혜진

I came by on Sunday, and a employee Annie help me find the wifi card of what I need. Very knowledgable, and its working very well, thank you.

Valentin Stoiu

Always have what you need

Sean #####

Very dishonest and rude. Bought a joystick that was sold as new but was used and broken.

Cherree Toth

Friendly, helpful, knowledgeble staff. Prices pretty standard. Parking is difficult.

Julie Yan

I will only ever buy PC parts here. The staff are more than helpful and it's so easy to replace defective parts. They will make sure your new parts work properly before swapping them. There are always sales too so you don't have to commit $1000 on a new GPU. They price match so if you see something cheaper on Amazon, it's still better to buy it here.

Altaz Dhamani

these guys know what they are doing ! i built my PC for the first time and i needed some peripherals ! usually you would think a shop would always try to get their low sales product go first but no one gentlemen at this shop helped me pick my first PC gaming headset. amazing Recommendation and after a month i picked up my first wireless gaming mouse and again he gave me a great recommendation. unfortunately i dont know his name but i will be calling and asking for his name. if you are reading this review! thanks a bunch ! all u guys who want to build a pc go to this location ! they will help you in the right way ! i have a rtx 2080 i will be upgrading to the TI soon ! and this place will be my choice of sale ! most of the times their price is lower than amazon ! for the guy who works there i was their today and i bought a hyper 2x headset a while ago and today i got the g703 ! you rock buddy !

Walter Galvão

Great service, I bought a gamer laptop, and regret it later (I should have bought a work laptop). I was able to return it an get a full refund. I was very well treated and they didn't even charge for swap my custom SSD for the original HD. I also got a Chromecast and a case for my SSD. I recommend it for everybody.

Nathan

Bought a Steelseries Arctis 7 from here after my headset died the night before. I walked in, asked where the headsets were and a very kind gentleman walked me over to them. I said thank you and he awkwardly kind of stood behind me waiting for me to choose. It was nice that he was there and ready to answer questions, actually even recommended the one I got. I think they may have issues with people stealing, or something similar. They are VERY friendly but it seemed very surveilled. I planned to look around after I picked my headset as I wanted to look into building a new PC but I felt too uncomfortable to do so. Again, very friendly staff but I think they're overprotective of people potentially stealing.

BANGERZ

Great place for computer parts and offer variety of different gaming/office chairs to try out

Glenn Celis

Sales Associate was helpful explaining about deals and which is practical

Joyce Smith

Very friendly and helpful and they make sure you wear a mask and clean your hands

Noel Nebin

good place and nice stafff

Mark Rademaker

They had what I wanted in stock so I order led it for store pickup. The order process was simple. When I arrived at the store there was quite a long line up to get in. All-in-all about 30 minutes to get in and pick up my part. Other than the wait -which is understandable these days - the whole process was efficient and easy.

Charles Mathieson

Handled pick up of my online order very efficiently and strictly controlled access to store for COVID-19 health measures.

Bessie Wang

The staffs at the store were helpful. We spent almost 2 hours there, comoaring prices and different brands and prices, left and came back after dinner to make our decision because we bought close to $900 of computer parts. The staffs were very patient and helpful in that process.

Ryu Kikuchi

Pretty accessible location with parking. Plenty of variety in stock and a place to test out mech keyboards which is pretty nice. Social distancing practiced. However service was just average.

Kyra Emley (Nugget)

I normally do not go out of my way to write bad reviews but this store takes the cake. In an effort to buy a graphics card I called the store 6 times in one day trying to see if they had any in store, not a single answer. I gave up for the day. The next day I try calling a little earlier shortly after they opened and got an answer almost immediately. I asked if they had any 3060's, they said they had a 3060ti for $689, score. Since they can't hold it for me I rush down there, a 30 minute drive out of my way. I get there, it's on the shelf for said price, get through the entire transaction including making an account with them whole thing took probably more than 5 minutes. Final price pops up on screen... $1004.... what? Card was priced wrong it was actually $899, over $200 more than what was discussed on the phone and displayed in store. When questioned the employee offered no apology for the mistake and instead just said "oh that's an old price". That price being close to scalper prices we decided to not buy it and drove another 30 minutes back emptyhanded. Worst customer service ever, guy talked way too fast and I didn't understand a word he said and when he screwed up no apology was offered at all. Never going back, I recommend you go somewhere else.

Nebin Saju

Real good people, really informative and helped a lot, they also teaches us with detail and facts and had patience I would highly recommend this place and the employee I want to thank Kristian. For helping me shop

RTV Cyrus

What a great experience at Canada computer Burnaby. Lined up about 30 mins to get in, due to covid. Kristian welcome me and my friend in the store. I tried to get some info about the AMD GPU I preorder few weeks back. Kristian not only gave me well explanation what's going on with the AMD situation, also help me check my spot. Then I ask some other question about Nvidia GPU. Again he gave me all the answer I am looking for. He's service is well belong my expectation, since I don't have much good experience with Canada computer Richmond . Guys, I swear you will be worth the time to go visit Canada computer Burnaby. They will not disappoint you. Thanks again Kristian .

Sven Corbinian

I'm really happy Canada Computers opened up on the West Coast. This location took the old NCIX location, and I'm really glad it did. Stock selection is amazing and the workers there are really helpful. Russell, Naqiyah, and Mateo went above and beyond to make sure that my needs were met. I will be shopping here again as much as I can.

Jiang Gao

Worst shopping experience ever, On December 11th, I purchased a CPU cooler at Canada computer; after the installation, the PC won't boot to win 10; I needed to press F12 and select the boot managers; therefore, I sent the PC to them for technical support take a look. On December 13th around 3:20 PM, before I went to the store, I gave them a call that I was coming in 10 mins; the two gentlemen who sat behind the services counter refused me to do the quick check due to poor space management? and only told me to leave the computer with them, and it will take two to three days for them to finger out why; from my point of view, this is not only lack of internal communication but also no service want to provide to the customer, all they care is the money but F your service. If you read the comments, please save yourself valuable time and money not going there; Memory Express will be a good alternative. Thanks

John Xu

garbage after-sales service

Alec Blair

Masks are mandatory at this location, but if you're unwilling to wear a mask (another visitor, not me), you're going to be harassed and yelled at by the staff, hoping you will get COVID and die.

M Chow

Excellent service! We ordered items online for a local school event and had prompt and efficient service from the staff on pickup in store. When we asked about additional quantities, Vlad was very helpful to get us exactly what we needed, at a great price.

David Wang

Awesome place there, nice and patient sevice people

Seb Sunil

Went in to get an SSD and they price matched it with Memory express no questions asked. great.

Vincent Cajes

Friend and I were greeted by the friendly staff once we entered. While wandering around , one of the staff shadows us around made us feel uncomfortable as if he suspected us of stealing. Other people might find this is a good thing since they're there to ask questions from but continuously following you aisle by aisle is very uncomfortable in our experience. We normally don't get bothered/noticed by this but he is too obvious as if he was hired to solely follow us around and pretending to look around as if he is a secret shopper.

Chris Smith

Rude employees

Yūji

Ricky helped me build a desktop which I have no experience about it. He patiently explained everything and showed me the best options in my badge. Overall it’s a great place!

Brian Au

The new and improved NCIX. Lots of different items on the shelves! Actually feels like a computer store. Plus they have a 1%cash back on purchases over 100$ so that's a bonus you dont see much at other stores! The staff are always friendly and ready to help! Give this place a go :)

Raymond Brown

Very knowledgable staff and good selection of products.

João Vitor Vignoly

Pretty much all the pieces that you nees for a gaming computer.

Paul Chiang

A very nice store that is well laid out. Great selection of components. Was upgrading my dad's pc to a data ssd. The reminded me that I needed a SATA cable. Saved me a 2nd trip back to the store. Prices are very competitive. I would highly recommend shopping here.

Adam Chen

A dude managed to get me a rgb gaming chair for the same price as the regular version. 10/10 would ask empolyees for help again

Riley Parker

They have good prices and friendly staff but their customer service is lacking, after 9 days of waiting for a rebuild I'm finally told that they *started* working on my PC, after being told it will only take a week (due to black Friday builds) there was even a possibility my PC would be done maybe even as early as the Friday according to a CC rep! I receive no updates on my machine Friday, Saturday my inbox sat empty until I called, they had not started work yet but my PC was next in queue and would be ready that Sunday according to the technician, Sunday comes around and at 2:30 they call (3.5 hours before closing) apparently next queue to them means that its next to get moved around, because 2 "rush" orders came in and delayed my PC AGAIN, after spending upwards of $1500 here in one go and still not having my PC after 9 days of waiting I doubt I will return unless its to do with warranty. If you are paid to do a job, do the job or at least be polite and let the person know you are experiencing major delays, I would have been more than happy to wait had they at any time tried to contact me with some sort of apology or notice. 2/5

Apis

Nice spot, previous NCIX

John Dixon

Summary: Actually 0/5 stars. Spent roughly $1600 at this store and was laughed at when I tried to return something. Will never use this store again. Use Amazon. Staff: On their own would be 2-3 stars, I've had everywhere from awful interactions where they legitimately laugh at me when I try to return something to mediocre. Most of them are nice enough but don't seem to have any product knowledge both in a technical sense and knowing about what is stocked at the store. Even workers at Best Buy have more knowledge. Staff (DURING COVID-19) The front door stays locked and you have to knock on it to be let in, I've had to wait anywhere from 5 seconds to 5 minutes before someone even notices, not even a "The store is full right now, we'll be right with you". All staff seem incredibly annoyed to be there and don't feel like doing their jobs, almost as if you are a burden to them and they just want you to leave. They also always seem reluctant to let you in the store, when I had asked about a certain mouse they didn't have in stock I had to persuade them to let me in to look at other ones. Product: Most of their products are from known brands (Razer, Logitech, etc) No issues with any products so far. Service: Legitimately terrible service, bordering on scam artists. Their return policy is non existent unless the product is defective. You could buy something walk out and come back in 30 seconds to return it and they'd tell you to get lost. Recommendations to The Store: If I were an outside contractor that they had hired to fix issues with the store I'd tell them to strip everything down and start again because their business is awful.

Love Sweets

Lance and the boys are absolute gods, this is my literal 25 star review of probably the best customer service I've ever gotten! Went wayyyyyy above and beyond to help me, this just turned into the only computer shop I'll ever visit.

Anonymous User

Prices are good, and the Best service in town!

Tsai Johnson

Friendly staff and free parking at the back

J X

Is this a scam ? I cancelled my order before they ship and they still haven't refund on to my card yet. It has been seven days after they said they will. Are these reviews on "good service" Fake? Update: They gave me my money back after about two weeks. But who knows if they will do anything if I didn't ask them about it. Online Customer service seem pretty unprofessional.

Jon Oosthuyzen

Customer service is sadly lacking.

Kaleb Koshelanyk

Dude working there helped me fix my pc and put it together. Awesome service and very impressed.

danny kim

Lots of products!!

np g

Wanting to build a new computer. WENT to the store on a Tuesday around noon, door was locked, sign saying you need to be let in by an employee. I waited 15 minutes and no one came. I phoned the next day. Wanted to put my name on the waiting list for a 3080 and a 5900X. They wanted me to come back in person and put down a 50% deposit. No word as to when stock would be back. Run away from this place. I wouldn't trust this place to hold $700 in good faith.

Taylor C

Great service, in and out quickly. Great prices too

Norm Lui

Service tech rep, Lance, is a down to earth fellow & most importantly, honest. He's extremely knowledgeable in hardware, Win, Linux & other skills. I have yet to seek the assistance of their other technical professional, Leo, who has assumed the responsibilities of their previous service tech named, Shae (spelling?). Shae, was also a wonderfully helpful person. So far, their tech savvy crew have been a fantastic bunch. To me, after sales service is the pinnacle to any retailers' success when many shoppers are engaging more into on-line purchases nowadays. I still do enjoy a walk-in store front whereby I can interact with sales reps for their know hows to make an informed decision. Their in store staff are always friendly to deal with. Although I have bought tonnes of products from them, I have never had to return an open item back even thought that I know of their 15% restocking fee. But as I had just found out today, they've done away with restocking fees!!! I nearly fell off of my chair when Ricky told me of it over the phone. Keep up the good work you guys & gals!

Kurt Jenkins

Excellent selection of pre-built systems and computer components. Better yet...they're Canadian.

Kutaru

Great selection, but so unfriendly and unhelpful, which is unfortunate for a tech store where many customers do rely on advice from the staff to navigate.i 100% appreciate the safety measures they put in place to protect clients and staff, but as you are not allowed to browse, compare and investigate you better know exactly what you want. They really do not like you having questions or not having your purchase picked out ahead if time. At that point ordering from Newegg is the better option plus you do not get all that condescension that way.

Pavan Rehal

doesn't matter what time of day or what day of the week you call they WILL NOT answer their phone but don't expect to drive 20 minutes to go to the store to get the information you require as the staff is not interested in anything other than acting as a simple transaction counter. Very smug and condescending attitudes, as if these dweebs had formed the silicon themselves. Store hours change on a whim- was 10-7 Monday to Friday, but suddenly after the weekend they changed all store hours to Wednesday to Friday.. Now it's back to Mon-Fri. Can I trust it? Probably not. Is it inconsistent and unreliable? Hell yeah.

L R

Helpful staff! They suggested changes to my parts to ensure I was getting the best performance possible. Thank you.

Jon Lin

Kristian was really helpful. Had a great experience, I dont know much about computers but he gave me a lot of recommendations!

Jonathan Young

Good experience and advice

D D

Bought something from them and then found the same item on sale at Newegg for $20 cheaper a few days later. Brought the receipt in but was told they don't match prices with "online stores" however the policy on their website says they do. They also do not offer price match after the purchase had been made. Don't waste your money here. They rather turn customers away for nothing than making people happy. I've since found Memory Express opened a location just at the plaza immediate East of Canada Computers, just a few steps away. They have better prices and much better price match/protection policies. Not only do they match online and in-store competitor's prices up to 15 days after purchase they also beat it by another 10%. Will be shopping at Memory Express from now on, learned a lesson for $20.

Ryan Nimmo

Have been there several times and have only experienced great professionalism and kindness.

Sam Eng

Good weekly Special.

Jeffrey Wang

Good service!

D Bui

Swing by today to grip a SSD for my laptop. Ricky who was a staff at Canada Computers help me picked out the SSD. Taught me how to install it. If you swing by the place holla at Ricky. All the staff are good 2 go.

Liz Rahiman

My husband goes here and so I got his review. He is a IT business owner and often gets parts from Canada Computers. Its convenient that they bring the parts to you. You tell them what you want, they find it and bring it to you which takes a lot of annoyance out of shopping. The staff is pretty knowledgeable, prices are pretty good and they have a large selection. I get computer parts from them and I have yet to have a bad experience.

Hilary Acres

Greeted at the door by Gary, one of the staff at the Burnaby store on Kingsway. He answered all of my questions. Tested an adapter for my notebook before I bought it to make sure it was the right one. Had helpful suggestions when I was choosing other items. I'm not very computer literate, so I really appreciated not being left to wander the store trying to find what I needed. Store is clean and bright, and well stocked. Very good experience, and I will be recommending them to friends, family, and co-workers.

Metro Communications

Friendly and knowledgeable staff! Service for corporate/dealer accounts is even better! Please keep it up!

Grant Smith

Everything went fine, so it tastes ok. They take covid seriously and I approve

JC Rodriguez

Kristian was a great help in helping me find which GPU would be the best bang for my buck! Greatly appreciated his help today!!!

Sandeep Pathria

Went to buy a laptop.although very much customer friendly did not get any promotion new year deal

Artiom Bogatyriov

Reasonable prices.

rico hung

Came by to buy some parts for my PC build. Staff were very knowledgeable about upcoming processors and very budget wise. S/O Gary and Kristian. Thanks for all the recommendations and help

Anthony Le

Excellent and consistent customer service at every visit.

Sean C

These guys seemed knowledgeable and helpful. Good prices.

Gavin Templer

The prices are good, and the staff is great. They're very proactive when it comes to helping you find everything you need. Many of the prices are on par with what you will find on Amazon.

Ryan Eucacion

Better off buying online, but they're great for emergency purchases like case fans.

Kevin Steen

no customer service, lousy price match policy

Maqsud Ahmed

Well stocked computer store with enthusiastic staff eager to help customers.

kevin chen

When you charge 20 dollars for BIOS update and the technicians cannot install a cpu cooler properly and plugs in an HDMI cable into a ryzen chip without igpu 10/10.

Andrew Childs

Always a great selection of computer parts and accessories

max meshi

I like

Justin Koo

Sales people are very friendly and helpful!! And the price their are fairly priced! Highly recommend this place

Tahir kassam

The worst place I ever went to buy parts for a build everything they sold me had issues from day one save ur selves some hassle stick to newegg or OEM builds up save urself slot of heartache

Rishabh Deol

Sales rep have zero product knowledge and don’t have any will to check a product. Been there twice and this was the second time i bought my stuff from memory express. I’d totally recommend going to some place else, never had this bad experiences at one place. I’ve been making pc’s over 8 years now

0_sdlwlwp3

Great

Yep Yep

Cancelled my back order for no reason. Also, just noting there are allegations that CC is holding GPUs for their pre-builts when they actually have the ability to fulfill backorders but choose not to. This is not an allegation to only this CC, but to CC as a whole. I will not be supporting CC any further, personally.

Alexey Musienko

Awesome computer store!

Todd Mann

I have been a long time customer of NCIX, and then Canada Electronics. ...I spend 1-2 grand a year and have all of my computers built from there, and 100% of my monitors, chairs, and spare parts purchased there too. Today I walked in and despite being tested every other day, I was harassed and told to leave for not having a mask. ...despite there being NO mandate in BC. I have no plans of shopping there again and it will be referred to as Communist Emectronics from this day forward. Be well, it was a good run.

Ash

The sevice was fast. However, the guy helping me was not at all ready to help with my questions. Everything i asked him i was told to look online for.

Dave Sanghera

PHENOMENAL service from Tony, Ricky, Kristian and TREVOR! Trevor, you're a legend brother!! Thanks for all of your help and hard work, boys!! Also, they strict with the covid protocols, I felt very safe in the store.

Omar A

I came to the old location a while ago. The staff were kind and quite helpful. I prefer this store over the nearby Memory Express, if only they had a price beat policy like them!

Melynda SEMINUK

They have some of the best customer service I've ever encountered. My husband and I were in there on Sunday, as we needed to have a graphics card installed into his computer. Lance was not only very friendly, but incredibly knowledgeable and helped us upgrade his whole computer at a fraction of the cost. The other staff members were lovely to speak with and I will definitely be coming back. Thank you!

Edmond Leung

I live in Victoria on Vancouver Island, but when I buy computer parts, my go to place is Canada Computers Kingsway. I have built 2 pcs and each time Ricky has helped me and done a fantastic job. Ricky is extremely knowledgeable and nice with tons of experience. I do not mind the extra 6 hour travel time. I highly recommend CC Kingsway.

Mahian Ishraq

Very friendly and cooperative. But doesn't accept American Express card.

Ben Lau

Service is not good as other Canada Computer store

Michael Lawrence

Great selection process of components, service was informed and they did the custom job to my liking

Justine Jawanda

First off, this is the first review I have ever posted and I feel that I needed to post as one should give credit, where credit is due. I decided to invest in a gaming PC and I am very pleased with myself that I decided to get my parts from Canada Computers & Electronics. The store also price matched items that I found elsewhere. I had everything shipped to the Burnaby location as some parts that I desired were at various locations. The best part was that my parts were shipped within one day! Russell helped me out not only with ensuring that my order was correct, but also was a big help with all of my questions. Moreover, he even went out of his way to help with bringing my boxes to my vehicle - wonderful customer service! I would also like to add that although I found out after I opened my MSI motherboard, a screw had been missing from the package as the manufacturers must have forgotten to include it in. I emailed Russell and he sent me a reply (after hours!) suggesting what the next steps would be. He contacted the technician at Canada Computers, Leo, who was also very helpful, and I had a replacement screw the next day. Point is, I was not left in the dark after purchasing my equipment! Thank you again for your patience, great service, and honesty! I will definatley be returning in the future for further purchases and recommending this store to both family and friends. Cheers!

Alan Zheng

The staff here are very knowledgeable and was very friendly. Tony and Kristian (not sure if I spelt this right) was very helpful with all the questions I had about the gaming computer I bought.

J Lee

Staff are friendly but highly unprofessional. It's a decent place to pick up parts if you know exactly what you want. Otherwise, don't ever take their product recommendations. While I was browsing the store, I overheard one of the staff say that the only reason he was selling gigabyte products was because of some contest, otherwise he would never touch them with a ten foot pole. If your implying the products are trash, maybe don't recommend them to your customers?

Gerald Castilho

Like all pandemic protocols, a bit of a wait initially but once you start to get served it was fast and efficient. Some products very well priced. Quite Happy.

Miroslaw Majcher

Very helpfull.

sam chin

Good prices and they match other stores but if you dont buy their extended warranty good luck getting warranties through them this goes for most electronic products and i mean the branded ones such as ASUS or Logitec. Plus side is many electronics are cheap so they sell you another one anyways I guess you get what you pay for.

C Collisson

Great selection of components on hand. And the prices are better than most places, but the parking stinks.

Jonathan Miller

I came in looking for a specific product, the staff didn't bother showing me where it is, just gave me a general direction. while I was still browsing, the store staff just gathered around the checkout counter and started trashtalking what sounds to me a less knowledgeable customer, and called them dumb for their choice of computer parts. There was also so much profanity between the staff it was unbelievable. I've never witnessed such unprofessionalism and I am never returning to this location.

Russell Klassen

I guess I'm. To White to get service here was asking about a Mic mixer

Crystal Lei

Good service, knowledgeable employees, and neatly organised. Price match with ME was pretty easy as well. Most of my tech shopping will be done here.

Zhi Liang Zhang

friendly staff, but they need more checkout stations

jay lockhart

Everything computer

manpreet kaur

Lance and his colleages are very knowledgeful and helpful. Lance fixed my laptop's display within 10 minutes,he is best technician.

maxwell Azuma

Vlad answered all my keyboard questions, great guy

Julio Huapaya

The service here was fast, friendly and it followed the health guidelines for preventing covid spread. I will absolutely comeback

andy pogi

Very good staff

Emad Aldeen

Friendly and helpful staff

Jacky Li

Better customer service than ME down the street, at least these guys try to solve your problems

Geforce 2 MX

This store had a MASSIVE pile of graphics cards today (RTX 3060 all the way to 3090's and 6xxx series Radeons) - I'm talking something very huge -that they chose to not scan into their inventory. Instead, they sold it direct to people who were lucky enough to be at the store, and their closed circle of friends who were notified by those customers. The website mentioned NONE of this inventory. Others who weren't informed about it including myself, and those tired of waiting months on backorders got nothing. This is an unfair practice that only benefits random lucky people, and those that live or work in the area. While I'm glad my friends got their cards, I'm also very disappointed . Call me a sore loser , I don't care- I'll be boycotting their store. I hope corporate takes a note of this practice.

Chris Wong

Attentive service and try their best to accommodate date. Stringent covid19 measures.

luciusthegod

Friendly and helpful staff, store was nicely laid out.