Reviews of uBreakiFix (Computer Repair)

P Yamkovy

I had to have my back cover on my phone fixed, the cover was coming loose from the frame. I called and spoke to George, he let me know to bring my device in so he could have a look. One I got there I honestly expected a hole in the wall like most phone repair places. It was, in fact a very nice and clean location! George was very nice, professional, and knowledgeable. He let me know that my battery had expanded and was in a dangerous state. They replaced my battery right there in about 20 minutes. Great service! I honestly did not shop around on price but the service was exceptional.

Andrew Hvarregaard

More expensive than a flea market, but most good things are...

Josh Zizek

Dropped my phone 20 feet off a ladder and the back smashed and actually cracked the aluminum back into the phone. Still worked but wouldn't charge at all. Took it in and they had the phone completely fixed within 2 hours, same phone, all my data still on it! Highly recommend coming here to get your phone fixed!

Adanna Aitken

So I had handed in my tablet to them four weeks ago I went in once a week to ask if it was done but they said they were still waiting for the part. Halfway through at about the two week mark they said they got the wrong part and had to get the new one. Now without me going in there was absolutely zero communication about what was happening. And then when I went into pick up my tablet they lied. They quoted the original quote at $178 and then they said they gave me the discount (for the cheaper screen for some reason) but it still came out to $178. They refused to listen to me and I had to pay or leave without the tablet. STAY FAR AWAY UNLESS YOU WANT TO BE LIED TO AND OVERCHARGED! RIDICULOUS!!!!

Talena Baker

My go to place for mobile repairs, they even offered to fix our vacuum! They are Samsung certified if you have an Android. The staff is friendly and quick to reply to any questions.

Ken Renaud

Great service + nice glass replacement job on a Note 9

Nug Zilla

Terrible customer service. Do not recommend. Would rather fall down a mountain. For a second time. Rather than going to any of these stores again. …

Alvin K

Came here last week to repair my computer that was having issues. People at the front were very patient and pleasant to deal with. Same day the issue was reported resolved. After they ran their diagnostics, the issue seemed to fix itself …

Drew Ziegez (skyylinne89)

I have been trying to get ahold of them for about a week, waiting on parts they said would take a week. But now has taken almost a month. I have a insurance work order with them so you would think keeping the contract would be important and they would want to keep customers happy. But over 30 calls in a week and no answer or call back.

Brea Caron

This company has done nothing but impress me. The head office I had to call a few times because Google had a part issue and no one could get the part I needed. Those guys were some of the best customer service I've ever experienced and went above and beyond to get me a complete answer and try to find a solution that worked for me. The Edmonton store was also amazing and fast for a good price. Very accommodating since I had to travel from my Northern town to get there they made sure I was on my way quick. Thanks

Julian Lengauer

Grateful to have a repair option for my broken iPhone screen. I’m glad I trusted the gentleman at this location to get my electronic brain back in order.

Matt Acosta

I had them repair my screen earlier this year, and recently the screen had another issue. They offered to replace the screen with zero cost to me under their warranty. They fixed my phone in less than an hour, and the service was great. …

D Moore

I have taken my phone here twice to get the screen repaired due to me dropping it. The staff here are friendly, and knowledgeable in what they do. They were also very honest and fair in pricing. I dropped my phone off and they had it fixed quicker then the estimated time. Highly recommend!

Rob Grenier

Quickly fixed my screen and got me back out the door.

Rodolfo Tayem

Very fast and quality service! My son is sooo happy to have his broken iPad replaced so quickly!

Nathan Kelly

Absolutely amazing service. Probably the best pricing in the city and its all warrantied work. Nick is an amazing customer service rep and the techs (presumably Nick and Co.) always do phenomenal work. Id take a picture for before and after but I'm too happy with the results to take a break to do so. Thanks to UBreakIFix!

Alison Austin

So appreciative that the serviceman on duty just reset my phone as it crashed due to a virus or hacker! You're the best, thanks again! I would highly recommend this business for their professionalism & courteous service.

Alex Boots

Same day repair for smashed screens. CERTIFIED repair facility. Bonus, their screen protectors are smooth as silk.

Carina Fioretti

I have brought my phone to uBreakiFix twice now and my experience is always phenomenal. They are fast, do an amazing job, and at a better price then any of their competitors. This most recent time I came they were near closing, but they stayed open an hour longer just so they could fix my phone. They really value their customers and I would 110% recommend this place to anyone that needs a device fixed.

Marc Hugman

Overall wonderful experience - price matched the quote, work was completed within the suggested time.. warranty was explained to me as well in case of defect but so far the product has held up. I had the battery replaced in my phone - I wasn't overly keen on a DIY project when dealing with expensive technology - and while the phone must have been taken apart to access the battery I can't tell from inspection. It's as if it was never opened at all. Wasn't the absolute cheapest quote I found- could have had the battery replaced for 10 bucks cheaper elsewhere, but the same day (1.5hr turnaround time between drop off and pick up) was definitely the quickest and for me personally having the phone fixed and working sooner than later was well worth the 10 bucks extra. Strongly recommend for any repairs but as always shop around for quotes.

Myles Hamilton

Very professional, staff were super friendly to deal with, got my computer back within 48 hours and they were able to save my data!

chels

I had a great experience today! Balraj was very attentive. My phone was ready the same day. Truly appreciate the great service.

brad boyd

Great staff, fair pricing & honesty

Andrew Knol

Have brought my devices here for many years. They have always been very good for communication and always done a good job fixing our devices.

Waylon Walker

Amazing service & friendly staff They replaced my cracked screen Google Pixel 4

Jordan Briggs

Took my wife’s iPhone X in for screen issues, he quoted me two hours for new screen and battery replacement. He texted me not even 45 mins later saying phone was ready for pickup. Good price, great service. 100% would recommend.

Harish Kashyap

Better to spend some more than get stuck and regret with chinese low quality products. Peace of mind, display fixed of Samsung Note 9. Perfect work. Will wait to observe more till 90 days warranty. Thank you ????

Glen MacIntosh

We have taken several phones in for repair or battery replacement. They have been very efficient. And the price has been lower than I expected. Recently we had another great experience with an Xbox repair. Quick turn around. And they could have charged way more than they did. They have a regular customer in me and my family.

Itati Fleites Cordova

I needed a new screen for my Pixel 3a. I visited other phone repair stores closer to my house but they all seemed kind of sketchy and even told me they couldn't guarantee that they could fix it! I went to uBreakiFix because they are Google's official repair shop here in Edmonton and they use Google-supplied parts (not aftermarket parts). I had such a great experience and told the owner about how I had to drive kind of far to get here. He was so nice that he expedited my repair so that I could take it home within 30 minutes, instead of coming back later in the day! I really appreciate it. Thank you for the excellent service :)

Jmreyes93

I came in about 5:30pm. My phone couldn't turn on. Tried everything google told me to do. Gave up and dropped it there at ubreakifix. After about an hour I got a text that my phone was done. I asked why, my phone battery was shorted. Came back around 6:45pm to pick it up. Payed for their labour work and happy with their fast and efficient service! Good job guys.

Linda Harrison

Very quick service. Great pricing. Friendly and knowledgeable staff. Highly recommend for cell phone fixes.

Martin Duckworth

Fast service fixed my sons PS4 hard drive for the amount quoted and the time it took was amazing.

Rizwan Gunfrok

I live remotely 3 hours and these guys website is awesome. All the pricing for major repairs is there. I was able to schedule UPS to come pick up my phone and have it delivered for free to the store within 1 day. They then repair it the same day they get it and ship it back. I got my device repaired in 4 days without leaving my house. I couldn't believe how easy it was especially when Apple told me it would take weeks to repair my broken phone.

Big Mike

Did a fast job. Cost as much as I expected. Only issue was I asked for a deep clean. Hoped they at least would give the outside a wipe down. But otherwise, great job.

Derrick Meyer

Took in my Vitamix blender (which I was not looking forward to replacing). They had my device for a couple of days and it came back working like new. Turns out that they can fix almost anything! Thanks to the uBreakiFix team for amazing service and superior customer support.

Colin S

I was hesitate to invest money into an older phone but went ahead with a repair. The repair was done well and on time as expected. A warranty issue came up it was repaired. The staff are profesional and knowledgeable. If need would arise again, i will be glad to come back! Thanks

Brenda Jungwirth

They are professional fast and very quick. They don’t try to give you products you don’t need. Would definitely recommend to friends and family.

Nick 'NIZMO' Northrup

These guys are trying buy my phone or by my phone for $40 and charged me $350 to fix it and then they were going to get me a new phone for $607 does that make sense

Cory Strong

These guys are Wicked I took my playstation in that wouldn't play a disk they had it a couple hours and called me to come pick it up so I went there and they took it apart and all they had to do was clean it.. But NO CHARGE!! they took time out of there day to look after me and NO CHARGE!! THAT'S AWESOME!! I would highly recommend these guys trust me there Good!!

Patty K

The team here was able to deal with my phone issues quickly and knowledgeably. Their prices are competitive. The service was friendly and professional.

Raegoul

My cables weren't staying in my phones charging port and would randomly fall out/disconnect. Another repair shop told me they would disassemble my phone and clean out the charge port for $60. Seemed weird that they would have to go to that length (opening a glued together phone and wrecking the water resistance) to clean debris from a charge port. So I tried cleaning it out myself but I couldn't see anything and wasn't able to get anything out. I was convinced that I had wrecked my phones charging port by repeated forgetting to unplug it when I walked away. I figured I would end up having to pay the $120+ dollars to replace the charge port. Three minutes after walking into the shop and no payment I had a working charge port. I'll definitely be back when I have an actual repair and will be recommending this shop. I'd say that I'm a happy customer but am I really a customer if I didn't pay them anything? Thanks for not being scammy like the other shop I went to.

Christopher T Walsh

I was initially upset about price months ago. So I took my phone to a lower priced store and had nothing but problems. So I purchased another phone at a cheap price but cheap is not always the right way to go. …

Anton Tarnavsky

I had an issue with my sons xbox, they were quick and professional. Very happy with the service. Will definitely go back if need to.

Elyse Squires

My phone screen broke and I was in need of a fast repair. They were able to fix my phone screen within three hours as a walk in customer. So pleased to have my phone back in one piece because of these guys!

Ron Tucker

Did a great job replacing a battery in a Pixel 3 xl for me.

idk who this is

Love this place! I went in to fix my iPad 7 with half of the lighting connector and they did it in less than a minute! Very satisfied! Would recommend this store!

Anneke van Dyk

Dropped my laptop off just before they closed and it was ready to pick up the next afternoon. Thanks for the great service!

Sean Mccaffrey

I'm shocked at the level of customer service I received here. Thank you guys, so much, for fixing my phone, and explaining exactly what needed to be done, in terms that anyone can understand, all in under 2 hours. A little more pricy than some others, but to get your phone back after a screen repair and not have to reinstall anything, is pretty amazing. Thanks again, and I highly recommend them to anyone that need a repair done.

C M

Had the camera glass of my phone fixed. They offer a fair price and good quality. Totally recommend this store for phone repairs!

Chelsea Stone

They got it fixed in 30 min when they saw that I had three kids in tow!! Thank you!

Cal Warren

Excellent service and quick turnaround time for laptop repair. Staff provided excellent recommendations for problems spotted in addition to servicing the part that I had requested. No charge for diagnostic when I took my laptop in and parts & labour charges were very reasonable. Personable staff provided updates on work progress and all repairs completed with no data loss. It feels like I have a brand new computer.

Mirza Ratansi

Always very helpful, parts needed are in stock. Phones are fixed perfect and fast! Thank you guys!

Pat Szastkiw

Had my shattered iPad screen replaced. Cost half of what Apple would charge. Was done in two hours! Was impressed by how well uBreakiFix kept in touch by email all through the process. Quick and professional; would definitely go to them again if disaster strikes my devices.

Michelle Iorio

gave me great advice and saved my laptop. wonderful service

Danny Roch

My iphone would only charge intermittently and I had to fiddle with different cables to get some response until finally it wouldn’t charge at all. I brought the phone to uBreakiFix fully expecting to pay for a replacement charging port. I was pleasantly surprised and somewhat shocked when I was handed back my phone fully charged at no cost to me. The technician said the charge port was simply dirty and he cleaned it up and charged the phone free of charge. It certainly made my day to deal with such honest and professional people. I definitely recommend uBreakIfix for diagnostics and repairs on your phone, tablet or other electronic devices.

Presentation Edmonton

Amazing people amazing staff. They went above and beyond getting our devices repaired for our community centre

G OGG

First and most likely that last and worst experience with this business!!!! Stay far away from this company!!! I brought my desktop in July 3rd and mentioned that i need it asap.The receptionist confirmed that they can fix it in 2 business day and 4 days after they still haven't had there techs look at. Their voicemail box is always full and they never answer their phone! they never reply to email! they never reply on their live chat service and neither on the text messages!!!! I've driven there 3 times to get an update and its always the same answer, the techs are looking at.

Teresa Berdusco

Very knowledgeable, was honest in telling me not to fix a phone ( couldn’t update anymore) great service. Was fast and decently priced. Have used them for 4 different devices and will use again if needed :)

Ray Marshall

Professional. great customer attitude; polite short turnaround time, and competent. I tell everyone about the amazing service.

Raymond Lee

I brought in my Google Pixel XL due to battery and audio issues. Because uBreakiFix is an authorized service provider for Google, I wanted to get them to have a look or at least get the battery issue resolved before I make a purchase on the latest phone this fall. I had never brought in a phone to a shop for repair and I did not know what to expect. Not only their service was quick, they were thorough, and most important of all, they were honest. They could have just put in a new battery and charge me $100 or so. At the end, they tightened up a screw to fix the audio issue and told me that the board may have some issue and it would be a costly repair. All the inspection was done free of charge. What an excellent customer service! Thank you!

Chris Woodward

Fantastic/fast service and at a great price will definitely go back.

Dusty

They are amazing. Fast and great customer service. I paid well over 200.00 in sherwood park to have my screen replaced. uBreakiFix was 178.00+taxes.

Anna Saunders

I took my Samsung phone in because I've been experiencing a lot of problems and sometimes it just got stuck. I have hearing loss and the gentleman that served me was very patient. He went above and beyond. He explained that they didn't …

Thomas Senten

The guy behind the counter was helpful straight forward and friendly. They said 2 hrs to fix the phone and it was accurate. Plus this place is one of 2 places that have Google phone 4a 5g parts and screens on hand! I highly recommend this place for the new Google phones.

Christina Ryl

Fast, courteous, and good quality! Great service!

Aurora Warehouse

Fantastic service was able to order and replaced screen for a unique older device

Noah Heffel

Great service. Very friendly, highly recommend

timmie timmins

Replacement screen, like new, no appointment, about 90 minutes, 165$ on a pixel 4a.

Harley

Excellent Experience! I highly recommend uBreakiFix. George's knowledge and expertise in repairing my phone was outstanding. Very impressed with the quality and quickness it was completed.

Janna Van Rassel

I have been to the 170th st location numerous times to get my phone screen replaced, after dropping it. The fellow that was there today remembered me, that I have come in SO many times for screens, and offered me a little bit of a discount, and great advice so it hopefully doesn’t keep happening. Great service, friendly, and very fast.

mariem motiq

I had a great/professional customer service experience at this location. Mahmoud has outstanding skills in terms of dealing /addressing my inquiries. He was quick and communicative promptly. …

Ken guy

Dripped phone off to be serviced over weeks ago. Have had to go in to the store to ask what's going on because they won't answer the phone or return messages.

Nathan Weber

Said it would be 6-8 hours for ps4 service. Needed cleaning and temperature control. Done in half the time. Excellent service. I will be back with my Mac. Highly recommend.

A. Eza

This is the place you want to go. They knew exactly what I needed and the best price in town. Don't waste your time anywhere else. Call ahead and get it done right the first time. Thanks Nick for the quick repair. I cant imagine its easy to work on these knew samsung phones but you guys were quick and reliable.

Murtaza Dossajee

The quality of the service was amazing. The associates explained the issue and advised the best cost effective solution. The repair was done quicker than expected.

Lucas Smith

Extremely knowledgeable, competent and friendly staff! Would absolutely recommend! I had your shop fix my Google Pixel for a warranty repair. It worked flawlessly after your team repaired it. I've also called in about issues with my headphone jack and gotten excellent help with that a couple of times. One of your techs even cleaned some debris out of the jack for me one time. Excellent service, thank you so much.

Haley Giesbrecht

I have been working with a broken phone screen for the last few months. Today George fixed it quick and it didn't break the bank! I literally feel like I have a brand new phone!! Thank you so much!

Marcel Letendre

Fast service,had my iPad and iPhone fixed in less than 2 hrs.

Shaun Hunter

Store was quick to respond to my message, made sure parts were in stock and took time to follow up with me after the fact to ensure everything was in order. Well done. Will go back for my repair needs again. Thanks again!

Rebecca Felske

Came in to fix my camera and George took very good care of me!

Della Hanna

The service and counter staff were polite and professional. The service work included both screen and back coating of my S9 and it was completed and back to me in under 2 hours, back to me in mint condition. I would highly recommend this business!! Thank you!!

Felix Leger

Amazing service, very friendly staff! Would highly recommend for any phone repairs.

Quin Klapwyk

They did amazingly and repaired anything that went wrong even after a month and a half. Also- friendliest staff ever!

Ash Kozak

Buddy has my phone for four hours and didn’t even touch it. He was sorry but he will be even more sorry after this review. Never again

Raza Farooqi

Had issues with my iPhone charger port he blew it out and it works awesome and he did it for free! Thanks

None Yourbusiness

My PS4 Pro was overheating with some games and would run like a jet engine. Even just watching netflix it would run quite loudly. They had it fixed and running silently in a quick few hours.

David Hodson

My Samsung tablet quit working and I took it to this little shop in Terra Losa Center. My first visit here. Mahmoud took a look and within minutes found and solved the problem and had me on my way. No charge. I recommend this business to anyone needing mobile phone, tablet, game or any computer repairs. My first impression was good.

steph bustamante

First time customer here. I had great service from the moment I walked in and when I had someone else pick up my item when it was finished. They were very quick and didn’t charge me due to the problem with my item being very minor. I will definitely ubreakifix in terra losa.

charlie

Completely destroyed my S20+ from falling on ice. Bottom edge was a spiderweb of cracks, phone didn't even turn on. Brought my phone in and picked it up next day, good as new! Under-glass fingerprint reader works flawlessly, display is showing the proper refresh rate and even the metal frame feels good as new.

Urmeet Uppal

The service as this store is amazing. Nick gives amazing service and his a pleasure to work with. He is friendly and will do his best to make sure all your questions are answered. He is a pleasure to work with and Nick is truly an asset for the store. He is also very knowledgeable. This is by far the best store for any electronic repairs or anything electronic related.