Reviews of Tech-Rex Canada (Computer Repair)

Marsha Scarlett

It's good

Pamela Ohochinsky

Awesome honest and informative

Jay Trueman

Friendly customer service

peter kenth

Good place to get computer fix at a great price

Garth Carl

Quick, efficient and very reasonably priced repairs on phones and tablets.

RJ denBrok

Very good place for all your tech needs, friendly and fast!

Darren Baron

Top notch service. I definitely recommend

Levi Spark

Came in for a single cord I couldn't find at Walmart and found it at a reasonable price.

Terri Lorrain

Anyone can sell a computer and impress unaware people with tech-babble. It takes a qualified computer technician to resolve computer malfunction - this man is not that. Len caused more problems with my computer than he fixed - in fact, he didn't actually fix anything. I had to get the people from Reality Bytes to get my computer running when I brought it home from Tech Rex in worse shape than when I took it there. I was blown away by Len's incompetence and indifference. Hands-down the most unprofessional service provider I have ever dealt with.

Josh McAuley

Very happy with how my computer is running now. Thanks!

Dingleberry Pie

Extremely overpriced, unfriendly owner.

Oliver Felisilda

LONG STORY SHORT: I WAITED FOR A MONTH FOR MY PHONE SCREEN TO BE REPAIRED. THE OWNER DID NOT REACH OUT TO ME DURING THIS TIME TO AT LEAST KEEP ME IN THE LOOP DESPITE HAVING SAID INITIALLY THAT IT WAS NOT GOING TO TAKE LONG. WHEN I ASKED IF HE CAN COMPENSATE ME FOR THE BAD CUSTOMER SERVICE HE SAID THAT IF I'M SO UPSET HE'LL JUST PUT THE BROKEN SCREEN BACK TO MY PHONE SO THAT WERE SQUARE. Long story: Possibly the worst customer service experience I have had in a very long time. I visited this place to get my Samsung Galaxy S7 phone screen repaired on July 6. The owner told me that it would take a couple of hours to repair. He also said that the he was expecting the new batch of ordered screens anytime soon. A week passes. No update. A couple of weeks pass. No update. I call him to ask on 7/16. He says there was a shipping delay. That's all that he can say. While annoyed that he had not even tried to reach out to me, I accepted it because it was not his fault. Another week passes. Still no news. I call him again on 7/24. I left a VM. I then call him again on 07/30. At this point, I have not received any other update. So, I receive a call today from him saying that it was ready to be collected. I told him that I was not impressed by his customer service because it had been a month of me trying to reach out to him despite him being the one responsible to deliver on the delivery expectation that he had set. I was hoping that there could be some form of compensation (or at least an apology) about how he had dealt with my request. He said that it's not his fault because it was shipping delays. I told him that it was his fault because as a customer, I deal with him. If he experiences shipping delays, he has to at least let me know so that I am not just waiting on nothing. I was in the dark about a transaction that normally takes a week for a whole month. He tells me that if I am so upset, he will be happy to put the broken screen back. HE WANTED TO PUT THE BROKEN SCREEN BACK SO THAT WE WERE SQUARE. I told him that I don't know what kind of business he's running. Note also that this whole time I was talking to him, I was so calm. I even laughed at the prospect of him returning the broken screen only to be upset to learn that he was being serious.

Frisky Tale • 4 years ago

I brought my iPad to change the broken screen. I took it home and the next day, I just noticed that the new replaced screen has crack. I went back to Techrex and Lem, the owner/Mgr changed it again and replaced with a new screen without cost. I was happy and satisfied .

James Hoare

Phenomenal customer service friendly atmosphere

Anna Yarbrough

Len, he is very contientious and polite. He is great at explaining each item. He is always a available on line or phone for any questions. Thanks for all your help. Delia Senior Centre.

M N

Got 2 smashed up phones fixed both still work excellent work

Matthew Newbery

He's good he fixed my phone replaced both glass front and back twice

Maddi Schmidt

My parents got me my laptop from here for Christmas one year, and it still works like New Years later! He’s also helped me with a new issues with other electronics, he’s so friendly and will always remember a face. I highly recommend going here for electronic needs

Terry Lacroix

Excellent service

Jaron Neudorf

If you need parts or repair anywhere from Calgary to Red Deer make tge trip here. Great value and service

Chad “Brokenluck” Potter

Great computer tech, super friendly service, price's more than reasonable. Buy you're gaming consoles computers laptops and accessories all in one place, with competent service to answer any questions you have. Owner operated. Len.

Aero

Great guy, great service

Bob Banks

Excellent customer service.

Lucky Angel

Great guy to deal with. Every time i go there he is in good spirits, friendly. He aslo takes the time to explain things to me, and i appreciate that. Today i picked up a new computer, i called him yesterday and explained what i wanted, picked it up today already to go. Couldn't be better. And his prices are very reasonable too!

Shallyn Andersen

Very disappointed. Not professional or honest at all. My phone fell and everything disconnected because the plates inside it were not reinstalled. ALL MY DATA IS COMPLETELY LOST. Terrible quality.

Brent Noland

Len is a great guy and provides reliable and reasonable service.

Abaddon Belial

Located in South drumheller. Stocked with your pc , and laptop needs.. no printer ink upon asking.. lots of cell phones.. many other great services and items..

Craig Beattie

In the campground on a recent trip to Drumheller my phone fell out of my pocket and landed screen down on the gravel shattering the screen. Locals recommended taking it to Tech-Rex. Though it was an iPhone 4, a replacement screen was in stock. Within 2 hours the phone was fixed and the cost was very reasonable. This happened at the beginning of a multi day trip so the prompt repair avoided having a broken phone for the rest of the trip. Very satisfied.

Whyrde

Always friendly and informative.

Broken-unit00 PS4

Didn’t say hello or even look at me when I walked in. I asked if there were any other ps4s available while he was watching the cameras from when I walked in and looked around, felt like I was being treated like criminal.

Steven Walter

Top notch ????

Crystal Gerrard

Great owner! Very helpful and supre nice!! Thanks :)

Robert Dionne

Knows his stuff. And good service. Thanks

Thomas Ryder

Great place to get advice for computers and electronics

Elke Webster

I went to Tech-Rex today and had the most wonderful experience. The owner is also the operator and takes great pride in his business and the service he provides. He is so genuine and kind. I appreciate the amazing service and information he provided. Thank you so much

Kerys Robinson

Awesome owner. Has helped me get what I needed.. everything from building a computer to games from the kids. Always friendly and knowledgable. Much needed business in this town.

Dave Dunlop

Always great service and advice. Priced well for services and Len has helped out many times with service over the phone and walked me through the hard stuff.

Frank hofer

Good service. And a friendly worker

Chris J McCleary

Genuine Quality Service and Expert Knowledge and Experience for all My Computer, phone and tablets repairs questions and upgrades.

Janice Friesen

Fast service

Tam G

Great place to take used electronics and get help with all your other electronic fixes and needs! Can also buy used electronics! Very knowledgeable owner!

Active Glass Ltd.

Excellent service! Very nice owner who goes above and beyond.

Ken Hommer

Asked for help over the phone, too try to get our computer up and running.. the only advice I got was best of luck.. what a joke.. we even bought the computer from him.. no support at all.. He just said sorry you have to reinstall windows. And his last words were " Best of luck" not even a offer to bring the computer to him so he could take a look at the problem. Even though we bought it from him just 5 months ago.

jean-marc gregoire

Helpful, excellent advice

Duane Pilson

Great owner, more than glad to do business with.

Dennis Bramley

I had a windows 10 computer corrupt due to an update. Discussed options with the technician and left the computer in the shop. Received a call from the technician a few days later. The repair was completed at a reasonable cost. I now have an operating computer with Windows 7. Very satisfied with the options discussed and customer service. Thanks!

dylan cole

Great! He was a good guy to deal with! And amazing prices on screen glass repair! When telus said over 500 he did it for 50! In under an hour