Reviews of Nerds 2 You 587-772-NERD (Computer Repair)

Lexi Page

I We absolutely enjoyed having Claudio come and resolve our potentially catastrophic pc problem. He was a pleasure to work with and we would highly recommend Nerds 2 you to anyone. 10/10 service

Matt Lang

Matt was phenomenal with figuring out a really odd keyboard issue I was having and worked around my schedule to ultimately pin down the problem and fix it. Super helpful, friendly and professional.

S C.V.

The price is affordable, and the service that they provide us with is excellent.

Allison Murray

Came very quickly, same day, and was able to diagnose the problem. He also offered solutions that would be to my benefit, but not necessarily to his benefit (he wouldn't make money from them). Very honest.

Jacob Friesen

Very disappointed in their service, and very dishonest they said they could fix my laptop screen, paid upfront and they never fix the screen, got the laptop back dead and couldn’t test it, tried to contact them after but they never picked up or respond! Invoice even claims lifetime warranty! Edit: Check under the Name Barbara Hiebert*** Date: 2018.08.16 Total: $231.00

Kristin Cote

I couldn't make my laptop work and it is for work so it was important to get it fixed right away. He came right over and fixed my computer right at my work!! Highly recommend!!!!

Roberta Hardern

Claudio has been repairing and setting up our business computers for years, and we love his service. He is very thorough, experienced and knowledgeable and I would not hesitate to recommend his company to anyone who is looking for a professional in house solution for their computer repair and set up needs.

ColdShots (ColdShots775)

Friendly, promt and knowledgeable. Was able to get here within a few hrs of me calling. Diagnosed the issue and had me up and running within an hr. Good price. Thanks

VAD VAD

Great service, fast and well done.

Szalecki Andrew

Time is money, fast and professional computer repair in your place of residence. I recommend Nerds 2 You.

Lance

It's like going for a tire change then getting your car back with the engine light on. I had Claudio changed both of my laptop fan. Don't get me wrong he installed the fan just fine but suddenly my laptop wasn't running smoothly as usual when all he did was replace the fan. So i went and opened my laptop, to see that the screws on the gpu wasn't put on properly. 3 of them were loose. Him being a professional knows exactly what would happen if the screws weren't put on properly and maybe he was hoping that i didn't know how to open a laptop and avail his service again because i went to him for as simple as a fan replacement. Looking at the reviews, looks like i'm not the only one who experienced it. So if you have experienced this, you most likely got ripped off. He purposely does this to people who he thinks doesn't know much about computers.

Rene Bremmer

Lightning fast service - Computer was repaired and back to work within an hour of calling Nerds 2 You. Prices were more than reasonable. We would not hesitate to use their services again!

Leon Willier

Solid work with this man. Short notice and he found a compatable part at a good price. Very knowledgable on his work. Highly reccomend this especially in current times.

Ivan Murray

Thanks Claudio!! Very professional service. Had my part in stock. And made early appointment to fix my laptop. Arrived on time, plugged in and SHAZZAMM...darn thing works better then the day it was bought. Computer crisis? Call Claudio.

Gosselin Law Office

Efficient and knowledgeable service. Highly recommended.

Lucia Gates

Fast and efficient service, thanks Claudio

Melissa Cyr

Claudio exceeded my expectations, was able to come right away and assist me with my situation, I found him to be thorough and willing to answer any questions that I had. Would highly recommend.

Steve Waldman

Claudio was the one who helped us. He came to my parents' place to take care of a nasty worm and restore their PC. He gave them advice on backing up their info and answered all their questions. We will definitely call Nerds 2 You again if they have any more computer issues. We will gladly recommend Claudio to our friends! Thanks!

GKozak

Great service.

squhead

Outstanding service. Fixed my multiple computer and networking issues fast and efficiently. Very happy and strongly recommended

Kim P

Great Customer Service! I would recommend this company to anyone who is having computer problems! Claudio comes right to your door, you don't have to haul your computer anywhere! That alone is worth it. I have been using Nerds 2 You for a long time and I have never been disappointed! Kim

chris lloyd

The harddrive he installed in my laptop makes a grinding sound. :(

Arliss McCutcheon

My blood pressure was going through the roof while dealing with Dell's frustrating support service based in India. For the sake of my health, I looked for someone local. Claudio scheduled service at MY convenience, in the evening. He immediately diagnosed the problem(s) with not only my hard drive but also the memory cards and cleared up the problem with one of my internal fans. I am pleased to report that my 6 year old computer is running smoothly and my blood pressure has returned to normal. The price he charges is very reasonable considering the quick diagnosis and professional service.

Cher Sherwood

I was so impressed with speed of service and general knowledge. Super great company to go with. He was able to retrieve the data off my old computer after I was told I wouldn't be able to at all. All my old data is transferred to my new computer and it was done so quickly. I couldn't be happier! So grateful! Definitely give them a call!

Travis Pierce

I am a fairly tech savvy person, but when we had some issue with our network switch Claudio from Nerds 2 You saved the day. He was able to quickly diagnose the issue (an improperly wired data connection) and fix things quickly. With the internet being essential for work I was glad things could be addressed so promptly.

MacKat

Tried Nerds 2 you for the first time and Claudio did a great job getting my computer booting again! He was very patient considering I was late getting home in time for the appointment, luckily I just missed him and he came right back and did the work : ) Very pleased! Thanks again! Kathleen B. MacDonald

Landon & Andie Croome

Started off good, and went downhill from there. Had a screen replaced on my laptop that failed, which is fine as he came back to fix it. I also paid him to do a quick analysis on another computer so he was not put out by coming back. When fixing it I gave him the wrong laptop so we had to switch it around. My fault. In the process he broke the screen unfortunately. That was over two months ago. I have called about 4 times now and the owner keeps feeding me baloney that the screen is being ordered and his supplier doesn't have any. I have been extremely patient. Not once has he called to let me know this and have been without my laptop. He may be OK for the easy quick stuff, but when there is a problem that requires a little more attention or work it seems to fall off the rails.

Aimee

Claudio is the real deal! He set our company computer up with exactly what we needed. He is knowledgeable and fair. We will use Nerds 2 You ever time.

Bruce Daniluck

Fast efficient gets to the issue and resolves it quickly!

Aaron Budnick

I sent an email asking if they could repair a laptop, got a message back saying to call. When I called they didn't answer, and I missed their reply phone call. I followed up with an email to see when we could have another call and asked for some specifics about the repair but didn't get any reply. I tried calling back a couple days later and got connected to someone who was driving and clearly didn't want to talk to me. While being rude and unhelpful on the phone, he told me that he would respond to my email with the answers to my questions as he obviously couldn't lookup details while driving. Still no response to my email. What a waste of time.

Ryan Shannahan

Claudio updated my ram in my iMac, he was fast professional and also very good at he does, Claudio will be comming back to upgrade my hard drive here in the next week or so thanks sooo much

Annette Panejko

terrible service. sent an email and received a near immediate response and phone call seemed promising but the representative didn't even show up to our appointment! horribly unprofessional and didn't even respond to my follow-up email, asking why they wasted my time when i gave up valuable school time for their (lack of) service. very unprofessional and sketchy. would not recommend.

Steve Seale

great thorough service

DAVID J WULF

I do recommend Nerds2You for people during COVID and those unable to travel, however, when Claudio arrived at my home, over 1 hour late he was very belligerent and put me down many times with rude comments which I didn't bother arguing about. He asked me what search engine I used and I told him Yahoo which he said, wasn't and maybe I didn't know the difference between a portal and a search engine. Again, I didn't want to argue, however Claudio, Yahoo! is an Internet portal that incorporates a search engine and a directory of the WWW. If you want a put-down service, then Claudio is the perfect technician. I got very tired of his so-called intelligent put-downs that I cut short our appointment and when he presented me the bill for which I feel I was overcharged, as to the real-time he provided his service, between answering his phone calls and not deleting all the background stuff that was left and still running on the programs he was supposed to have deleted. It's nice that he provides this type of service, but I don't want him in my house to tell me how smart he is and how dumb I am. I have during my professional career, started and ran many large companies over my 45 years in business, and no matter how smart Claudio thinks he is, I would have fired him if he treated any customers like he treated me! Regrets, D. Wulf

Yasna

Great service.

Claudine Lavoie

Claudio replaced the screen on my iMac for a fraction of the price of The Apple Store, and the fact that he came to me for this repair saved me hours of having to go into the store, and being without my computer for days. He was incredibly efficient and the estimate matched the end cost exactly. I highly recommend Nerds 2 You.

Ryan Harris

I called and they showed up 3 hours later and fixed my computer problem. Awesome job, great company.

Nicole Kelly

Awesome service!! Now I can keep my laptop running smoothly for a few more years - I'd definitely use Claudio again if I needed to

Aleksander Kloc

Got service quickly and everything up and running again for my business ASAP. Will definitely go to Nerds 2 You again if I need something!!

WB CONTRACTING

Claudio, came and initially was good. He got my sage up and running and that was my major concern. In the process my office software was lost. I called him and requested he come and locate and reinstall the files. he was reluctant but did come. He did nothing, but left me a note to say that I would have to buy a new program. I called him and asked why he did nothing. He tried to tell me that he spoke to another worker who told him that he did not know if we had discs so Claudio left. I asked him why he didn't just call me. He tried arguing to defend himself, once he became belligerent I hung up. I got someone else in to fix it which took about 10 minutes. Not impreessed with this Claudios customer service, or lack there of!

Rex Rexxington

David Dube is a fat, old, bitter virgin who throws a hissy fit like a 5 year old because he has to wait 5 minutes for a call back. What a pathetic loser.

Kit Price

Claudio diagnosed my desktop's dead motherboard, and after some research found that replacing it would cost as much as I paid for the computer 5 years ago, so he gave me some advice on what to look for in a new desktop. He came back to set up my new computer and transfer files from the old hard drive and gave me a discount on his second visit. Excellent service! All in the comfort of my own home. I'd highly recommend the services of Nerds 2 You.

Maria Burke

I was having connectivity issues with my laptop. I looked online for computer repair companies and found Nerds 2 You. I was so happy that they come to you to repair your computer especially now that it's winter. I have two active kids so I sure appreciate the convenience. Claudio fixed the problem quickly. He was professional and offered good advice. The price is fair and worth it. I would recommend him to everyone I know.

Cynthia Geria Ganga

Wore a mask for COVID. Troubleshooted computer in 30 minutes at my home so I didnt have to take it in to somewhere.

Anna Michele

Claudio from Nerds 2 You reviewed photos of my broken laptop and sent me a quote for repairing a broken hinge. I emailed to go ahead with ordering the part and the repair but never heard back from him. I sent 4 emails, left 3 voicemail, and called daily for 2 weeks to try to get a hold of Claudio to see what the next steps were. I highly recommend not using Nerds2You. For me, it was a complete waste of time. I will be seeking out another company to do the repair.

Brock

Rex Rexxington is a useless waste of space to society ????

scuttlepunk88

This guy first told me my Hdd was fine after running a diagnostic program and checking his phone for the first 15 minutes of my visit. Turns out after 1.75 hours the hdd is not operational.. wow.. I called this guy to get me out of trouble with BSOD and he did nothing. Just wasted a bunch of time fiddling with the drive and never getting it to work. I lost all my original data and all this guy did was fix up the partition on another old drive backup hdd to get windows re installed . End of the day extremely disappointed and unsatisfying, I thought at the time he might do something for me with the billing but no. He also told me he is not formally trained , go figure, avoid this snake oil salesman .

AN GAMING Plays (The plush channel)

Great customer service and very convenient!

Dave Elder

I would highly recommend this service to anyone with a computer issue. Their service is awesome and would definitely go to them in the future if any issues arise.They are prompt when an appointment is scheduled. Thank you again Claudio Dave Elder

Kyle Seth

I had just built my computer and received lots of help and guidance setting it up for the first time. The service was excellent, fast, and very affordable! Thanks again!

Drywall Pro.

Awesome service. Claudio does a thorough job plugged in his diagnostic machine to my computer and worked quickly solving the problem. I'd recommend nerd2you to anyone having technical difficulties.

Marina Malzoni

Matt has fixed my laptop keyboard quickly, while other places were telling me to replace it. Highly recommended!

Alexander Fahie

Good service, I like how they show up to your house and do it all right there. Although my issue was NOT resolved, despite then "doing everything they can In their power to resolve the issue." I essentially overpaid for malwarebytes software...

Jack Edwards

Traveling to 31 cities every winter, disassembling and reassembling a custom three-monitor PC, can be problematic. As in, when all kinds of stuff can go wrong and I'm on the wrong side of the knowledge gap of how to fix it while I'm on the road. Claudio came through! He was prompt, polite, competent, quick, thorough, and gave me tips on how to troubleshoot and try to fix it myself next time. Edmonton's finest!

Darryl Larson

Claudio came in a found where Telus was blocking ports on my business internet account. Not an easy thing to identify, nor to fix. Thank you.

Anita Lemky

I worked with Claudio many years ago and he has updated my home computer a couple of times and have had nothing but great results. He is very knowledgeable and answered my questions so I understood. He is also available to contact if I have any more questions. Great service and cost. Thanks Claudio.

matthia carnes

I've used Nerd 2 You services twice now and have nothing but great things to say! Wonderfully professional and efficient with great communication. If you are having any issues with your computer/laptop I highly recommend giving them a call.

Judy Salamandick

Great prompt service! I love Claudio's analogies that help me understand what's going on in a clear concise manner. . Highly recommended!

L S

The guy was 1 and 1/2 late for the appointment, no apology. He was rude and didn't ask questions about the computer. Worked on it for awhile, said it was fixed, charged me $120 and left. 3 weeks later - same problem! Called him back, he said no couldn't be the same problem it has been 3 weeks! Really??? What a total rip off. Now I get to pay again to have the same thing fixed but I will go to a professional this time!

Johnnie Guitar

Claudio is the most business-like Tech that’s ever helped us out. Expect to receive confirmation emails, a reminder, and profesional invoice. He not only connected my ornery Brother printer to our new network, he gave me tips on using our network that made sense. AND he showed me where our elusive 2.4 network had been hiding. 5 stars! He needs a red and blue t shirt emblazoned with the words “Super Nerd! Thanks Claudio!

Marian Switzer

Claudio was fast, professional, and incredibly fair with his pricing. Will definitely call him for all our computer problems.

Janice Karingten

Absolutely the worst service I have ever encountered anywhere!! Claudio failed to obtain the needed part ( even though I was paying for express shipping) and he never returned my calls or responded to numerous voicemails and emails . In over SIX WEEKS that I was in Edmonton my computer never got fixed and he knew it was essential for my work . On my second to last day I called again and the part was finally in (although he never contacted me about it) and I was desperately trying to book a time with him and his phone cut out !! ( This is the third time this happened while I have been on the phone with him) BUT HE NEVER CALLS BACK. I bought another computer ... because I was waiting for him to get the part I ran out of time to take it somewhere else. I was advised by other repair shops that it would take max two weeks to get the part. I lost a lot of money by not having my computer fixed and he knew my predicament but he didn’t care enough even to call back or keep me updated. I have never ever encountered such abysmal customer service . DO NOT CALL THIS GUY!!!

Chad Fortowsky

The FIRST time I called this company I will admit that I was somewhat worried about the service, price and a lot of other things. (Not like walking into a business.) What can I say, he was great! I had a problem with my computer that even tec support was not able to solve and he was at my home the next day, able to locate and correct the problem and helped me out with a few other things on my network for a very reasonable price. This was about a year ago. Recently I ran into another problem and knew who to call right away. Same great service and knowledge! I would highly recommend Claudio for any business or personal computer or network related needs!

Colleen Judge

I would definitely use Nerds 2 You again. Other places I called were scheduling appointments two weeks out. Claudio from Nerds 2 You arrived to fix my computers a few hours after I called. And it didn't cost me an arm and a leg!

Edward James

Nerds 2 You owner Claudio came to my house to replace the broken screen of my laptop computer. I made phone calls before deciding on the best place to go to. Claudio gave me the fastest possible service. No one else was able to replace the screen as quickly as Nerds 2 You. The service was excellent, and I never had to be inconvenienced by taking my laptop to a workshop because Claudio got the new screen, took it to my home, and replaced the screen while at my home.

Alain Dont

Very professional thanks to this company my computer run better than before

Mary Carol Cardinal

Very quick and efficient. Thank you Claudio on behalf of my dad Raymond.

Lorne Krueger

I initially contacted Claudio after finding his good reviews here. He made a prompt appointment and showed up on time the next day to diagnose my laptop issues. He seemed efficient and knowledgeable, but not friendly. He gave me a detailed quote for the parts I needed, took a deposit, and told me that it would take from 1 to 3 weeks for my computer to be fixed. After 3 weeks without hearing from him, I tried contacting Claudio a number of times through phone and email. He never responded to my email, and it took six attempts over three weekdays (including unanswered voicemails or finding his voicemail box full) before he answered his phone. When he answered the phone he told me that the parts for my computer had arrived "just the night before!" and arranged the follow up appointment for install the next morning (this morning, at 10 am). He didn't show up. This cost me a morning of work. I waited an hour after our appointment time, then tried calling him 3 times between 11-noon. He finally answered, and told me he'd forgotten to schedule the appointment but would be right over to complete the install. He arrived promptly, installed the pieces on the computer, and responded to my questions about reboot issues in an extremely condescending (if not insulting) manner, before taking payment, after which he stared at me and asked if I had any other questions. It was extremely awkward, and I wished he wasn't in my home. I told him that I didn't want to ask him any more questions (although I had some) because he had already been condescending and dismissive. He stared at me and said "thanks for the input. I'll be sure to work on that." After Claudio left I started to clean up the garbage that he left behind, and was surprised to find a shipping receipt for the parts he ordered me. Though he did stick to his original estimate, I hadn't realized that he was upcharging almost 90% on the parts he ordered. That disappointed me. I give Claudio the second star because, in the end, he did know how to fix my computer, and he stuck to his estimate. When he was actually here working he was efficient and seemed knowledgeable. I would be very reluctant to ever rely on him again for service, or to have him in my home to do any work for me. Overall, I disliked the experience of hiring Claudio very much, and wouldn't recommend his service to anyone, based on my experience with him. Edit: Claudio, I read your reply. I have (of course) the ignored email record in my gmail history, as well as all of the missed or ignored/unanswered calls in my call history. I could post that picture now, but what difference would it make? Your response speaks for itself. You did say that the parts would take 1-3 weeks, but at the three week mark I hadn't heard from you and you proved extremely difficult to track down. And the specific receipt you forgot (with the rest of the garbage you left for me to clean up) was for a laptop fan. Your estimate of my cost: $50. Your cost: $28.50. That's an 88% markup. Again, I could provide a photo to prove it, but what's the point? I'd rather just tell everyone the truth about your service and billing, and let them make up their own minds.

Jeff Bury

Paid $200+,computer not fixed. Save your money and take it into a shop.

Yuji Abe

Contacted this company a month ago. He ordered parts to fix my computer. No updates since then. I contacted the company after 3 weeks. He said he would check with his supplier and let me know. It's been 5 days, no news. Not impressed.

Angela Hehn

As a small business owner I have very little time to waste on setting up and maintaining my computer and connected technology. Claudio came to my office and completed the setup in a few hours. He tested all the devices and installed a reliable anti-virus system. His professionalism and quick response was a relief for me.

Sarah Chileen

Efficient and professional. They were available the same day I called for help.

Benjamin Petersen

This service was great! I work with my pc and I ran into a problem where it would overheat. Other pc repair services take days to weeks, but Nerds 2 You came right to my workspace and fixed my machine the same day in under 2 hours for a reasonable price. The repairman was very meticulous with my laptop and did a good batch of tests to be sure the problem was fixed, highly recommend!

Doron Or

Responsive, professional, fast and efficient service. Claudio knows his stuff. Highly recommended.

Lina Kuenemuth

Was prompt at arriving for his appointment. Fixed my problem in no time at all and was very friendly. Lena

jean leduc

When our iMac screen would not come on, we called Claudio at 8am and he scheduled a home service call for 10am on the same day ! He arrived on time and was very quick to solve our problem. While he was at our home he also upgraded our OS and our Anti-Virus for better protection. Great service, I would recommend him to anyone having computer troubles. Thank you Claudio !

Valorie Sorby

Repaired computer problem in a timely fashion. Reasonably priced. Came same day as called.

Brett York

Claudio replaced faulty power pack in my iMac upon his advice it could be repaired. Once replaced computer would not function without going into sleep mode every 20 seconds. Got charged 110.25 for follow up with unsuccessful remedy. Had OS reinstalled still no fix. In the end could not find solution so made $530 investment into fix and ended up buying a new computer. Disappointed. Wasted my time and money.

Justin Christan

I thoroughly enjoyed being able to book an appointment the day of my lap top crashing and having Claudio come and fix my issues. Very professional, quick and I would definitely 100% recommend this company to anyone who is having any issues with their computers. You will not be disappointed!!

David Dube

Going to echo the other one star review. Called with a cracked screen and he sounded amazing. Told me 2 days tops. Met him, he had the part. I show up for him to fix it...and he had ordered the wrong part number. he tells me to give him a few days, I wait a week with no communication and ask him for an update. He ignores me. A week later I call, still no response. I ordered my own screen through Screen Surgeons and got a guy with Dr Geek to do the install. Took a few weeks for the right screen to come in and Dr Geek had only one issue, it being a clip was busted on my laptop most likely from this nerd's bumbling. Dr Geek still got me going despite the ineptitude of other hands on my machine

Ed S.

A client focused, professional service... good value for money.

Paul Mehta

Claudio at Nerds 2 You was OUTSTANDING in his efforts. Not only did he FIX my issue, as we were waiting for a download to finish, he was more than HAPPY to look at my other computer which I thought was a write off. He FIXED it better than NEW! The price is more than worth the extensive KNOWLEDGE Claudio has. I had a few questions over the next couple days, emailed Claudio and he explained EASILY how to install a different download. Nerds 2 You takes care of all my computer needs. THANK YOU ????

Ken White

Timely and professional service with a focus on customer satisfaction. I would highly recommend Nerds2You for your computer repair needs.

T J

I used Googled to find Nerds 2 you, when I called to set up an appointment I received a call back within one hour. Due to COVID thought it would be better, safer if he came to me. My laptop just stopped working, my hard drive needs to be replaced I was told. Because I was not interested in replacing the hard drive I was ignored. He saved everything on my USB. I was told I would get a receipt. I paid $177 and I'm not sure what that covers. I have called and text multiple times without a call back. My guess was if I was going to fix the hard drive I would have gotten a receipt.

nash shariff

Claudio was amazing - had issue with printers , not connecting with update of software in Mac laptop & Desktop - It was done in half and hour Would recommend him anytime - forgot to mention great personality as well

Brian Carabine

Good service, fixed the problem and price was reasonable. Would use again!

joseph butchike

Guys out there, I was about to bin my laptop because of the overwhelming troubles it had given me. But before I did, I just remembered that I had someone who left me a business card and that was 'Nerds 2 You'. I booked an appointment with Nerds 2 You to come and fix my PC at home. The technician came in and turned my PC back to it's original time when I first bought it. I am not acting as sales rep for Nerds 2 You but just believe me that what I am saying to you is true to the best of my experience. Nerds 2 You is the company that need to be trusted with any kind of Computer repairs. Please, before you look further, first try Nerds 2 You and you will get that kind of smile on your face.

Scott Mclean

Very fast and efficient, had me back up and running in no time. Incredibly knowledgeable with no run around. Would and will use again.

Sarc06 Brd06

The technician arrived on time and completed the work requested in good time. His fees were reasonable. We would retain his services again in the futures if required.

Rahul Sharma

Claudio was professional, courteous & effective. Thank you!!

Shawn Graham

I was having software template installation problems. Claudio figured it out and installed my software templates.

Tammara Miller

Very efficient

Jessica Brissard

Awesome customer service to your door promptly. Claudio was awesome would have him out to assist me again without a shadow of doubt!

colleen kline

Claudio has been to my home a few times, he is greatly lacking in people & communication skills. His attitude & arrogance are second to none. You dread calling him but he did his work well with exception of his last visit. I would be further advanced if I had not requested an appointment & $94.50 richer. I was informed HE recently paid $500.00 for his new piece of equipment!!! As he departed he informed me he changed Google bcause it is out dated as they have not improved it for years. Ask first. The favorites list is in Google. When I received his follow up email, I phoned to inform him the problem had improved but is not resolved. Also I have lost many options I have enjoyed over the years. I suggested we wait another week & I would check back with him. In the mean time I am unable to copy pictures from a memory card to PC, no favorites list, unable to open iTunes, music, among other issues. Two visits to Telus & one to Apple have been helpful. The second follow up phone call to Claudio was not pleasant. There would be a charge as he rudely informed me the problems I have encountered or options I have lost are from nothing he did. Strange! He did not mention the original problem is not resolved. I am the only person to ever use the PC. I cancelled the appointment. I am in my late seventies, not a computer whiz also not computer illiterate. I paid once for the service call the problem is not solved, I should pay twice? Up to this point I highly recommended this company to many, that has altered to a negative response. Why not an email message rather than a follow up phone call? It would be convenient to have written copies of all messages.

Amit Gupta

Great service - quick, competent, fixed my laptop hardware problems.

Deborah Starman

The problem I was having is fixed and in a timely manner plus he installed Malware Bytes for better protection.

Jon McCallum

I dropped my sons laptop and the screen died. I thought I was going to have to replace the whole laptop, but Nerd 2 You was able to get a high quality screen, and came over and fixed the laptop. Very professional, good communication, good work. Cost was as quoted.

Randy Pergotski

Great service. Laptop working great after repairs.

Coralie Toronchuk

Just a short note to express the great service Claudio provided. Computer issues that involved our complete home network were handled in a very professional and friendly manner. From desk top to laptop and including the set up of our network, Claudio spent the time to fix all our issues as well as offer some tutorial lessons. His patience with all our questions makes Claudio our 'Number One Nerd' (our Computer Geek as my wife affectionately calls him). Plus he comes to your house!! We will not hesitate to call the next time we need some computer assistance.

Crystal Wheeler

Claudio was amazing! He was very thorough and professional, and was able to fix my very broken laptop with a tune up and re-installing Office for me. The price was much better than Geek Squad and he did everything within a couple of hours at my house, rather than leaving my computer with someone for days or possibly a couple of weeks. Claudio was also much more forthcoming with his pricing than the Geek Squad was. He was about a half hour late, and a text would have been appreciated, however his work more than made up for the timing. Thank you so much!!!

Bill Oldhouse

I would not hesitate to retain Claudio again for any home computer problem. I had a perplexing and irritating problem with my Outlook E Mail account. When I contacted Claudio he immediately offered me a choice of some appointment times. He then attended to my home precisely at the agreed time. He fixed the problem quickly and answered all my related questions. And his account was very reasonable!

Frank Carter

My computer was running slow and had all sorts of pop ups and annoying stuff happening. I did my research and this company had some great reviews as well as a great rating on the Better Business Bureau. I called and got an appointment really quick as well as an accurate quote to get my computer running normal again. (I was charged exactly what I was quoted) I was more than impressed with the service, very professional and friendly. I didn't think my computer could ever run that well again, it was like new, runs extremely fast now and no more annoying ads popping up. I highly recommend this company to fix any of your computer problems.

Fxsb

Came quickly and fixed what to me was a complex network problem. Price was reasonable and problem solved. Would use again.

Tanya Kuehn

Claudio was amazing. I did not have hardware or software issues, more just wanting to do a bunch of things and didn't know how. He moved with ease from Apple products to my PC/android and back again, I was very impressed with his knowledge and abilities.

Pompelmo

My computer crashed 2 days after it was supposed to be fixed. The guy never returned my phone calls or acknowledged my e-mails.

Blaine White

Knowledgeable and professional service!

Cheryl Whitelaw

Really helpful service with extras. I was looking to find someone I could rely on for computer support for my home business - I have found it! Such a relief to know I can call Claudio.

Matt & Jess

Awesome job. I had a simple problem and a simple solution was used to fix it

Jayne hughes

Very happy with the service we received. All our problems were solved and everything was explained. Would definitely recommend and would use again.

Gail Faulkner

Claudio knows his stuff....taught me several things! Hopefully won't need him again, but if I run into problems....I will contact him immediately!

Corny Mama C

Solved my issue within an hour. Great service. Would definitely call again and would recommend.

Lamas Kaddu

Authentic and experienced

Verlene STRACH

Claudio resolved an email issue I could not get help with from the Shaw help-line. Claudio also resolved a secondary irritant that was troubling me for months. Thank you, Claudio

K Peaterson

Unfortunately dealt with Claudio and found him incompetent and expensive, keep away