The teacher's are amazing! Underappreciated for sure.
Rick, Jamal, and the other small course teachers they have, all were great and personable. They care about the students.
The admin staff.... this is the reason for the 1 star. The main admin staff guy named Shan... I have never seen someone with poorer customer service skills. It's ALL about the money. I took a few courses here and could not believe the way he spoke to students; except if you had a cheque for him.
He is rude, incompetent and knows nothing about the program he is in charge of. The one staff member they had who the students could stand was 'let go' i heard. and he didn't know what he was talking about but he was nice and understanding.
Shan has talked badly about some students to admin staff and has no idea those students know. Mrs. Zhang is a very nice lady who unfortunately doesn't see Shan's poor skills. She has a lot on her plate but needs to realize her students come first. She tried and had good customer service skills but Shan overrides that and brings the ENTIRE program down.
I believe your in the program for 10 months, I ended up leaving because of the repetitive nature and bad attitude of some. It made the students negative too.
Great networking and volunteer opportunaties though, sometimes the school was fun.