Reviews of Canadian Tire (College)

Beth Wood

Always great..

Dealing With Delta

Didn't have the details on an e-bike I was interested in

Jamie Mackay

Some of everything

Dino

They were very rude once again...

Danno Cardinal

The worst place to get service ! Now I know why People call it....... "Crappy Tire"

Keith Willett

Always good

Prudence Newton

The Elliot Lake online service is a joke. When I placed an order online at 11:30 am, the Point Of Sale online inventory shows they had plenty of the item on stock. My store pick up was assigned as the following day. I immediately received a notice that the order is being process. I noticed the store inventory started to decrease slowly. The next morning, I noticed the store inventory slowly decreasing to ZERO. At 12:30 pm, I received an email that my order has been CANCELLED ( not by me ) and no rain check. Why did they fill my online order at the last second??? Filed compliant with a reference number to the corporate office. No response from them either. Everywhere else, Canadian Tire is doing a fine job building their online pickup service. Not here in Elliot Lake.

Todd Matte

Good quality place to shop

tuesday gone

Helpful

Cameron Stevens

Helpful staff and the cashier was incredibly kind.

Nadine Partridge

**SEE EDIT (Knowledgeable staff especially in the auto department, never hard to find someone to help you. They have a lot of inventory but that being said, the negative is narrow isles throughout the store. You can barely push a cart without banging into corners which I find difficult with three young children, so it's noticeable for me.) **EDIT when I was asked to write a review, I mistakenly thought it was for the Canadian Tire in Espanola. The review in brackets is for the Espanola location and the difference is that the isles are not as narrow or difficult to navigate in Elliot Lakes' Canadian Tire and I would not have removed a star from my rating.

Jessica Lalande

Dirty,massy and unplaesant personal. I am surprised. Boris

Mike Boucher

Ok

Wayne Lake

Typical town Canadian Tire. Trying to have everything for everyone, so maximizing inventory space means smaller isles and crowded isle-ways. Found what we wanted. Had a wide variety of winter equipment stacked in the seasonal outdoor covered section. Checkout staff was nice.

Brandon Kuzma

Very helpful staff

SuZy

Very friendly and helpful staff, good selection. The associate in automotive even helped us pumping up our tires although we just asked for the nearest tire pressure check station.

jamie Sheppard

No one came to serve me so I left. Wanted paint

kevin clancy

Seen kbe seen them all. Can always find what Im looking for.

Monique Proulx

Purchased coffee maker and small ottoman. The young man who helped us as very friendly and had excellent customer service skills

Wandering Elk

Tiny and cramped, but it'll do in a pinch.

Aaron L

staff shortage and cashier rudeness

Anne Dahmer

Terrible. Went several times over the summer to buy high end items that showed in stock but "can't be found." Some staff is fabulous, others are quite inefficient. One of the worst Canadian Tire stores I've shopped at.

Chantelle Larin

It makes elliot liveable i guess

Brian McFadyen

Not a fan. I never get help from staff..ever....never a greeting or friendly face. They always make you feel like your in their way! Cashiers have been pleasant tho.

Brittany Hewer

Need bigger store ASAP

Nancy Edwards

Always find something I wasn't looking for at a great price. Staff always make you feel welcome.

Dianne Jamieson

Needs to be bigger and updated on stock

M Ridout

Everytime I go into this particular store I cannot find anything that's posted on their website even if it shows to be in-stock. The help there is minimal. No one knows anything or where to find something and they make no attempt in searching. Either they need to hire experienced people or those who like to work.

Robson Grant

Very Very slow! And they are rude. Is 6h not enough time to get a 1 item order ready? Not good.

reactancomentari 3.o

Great customer service. Very friendly and helpful

David Mcgibbon

The service is always great thanks to Doug

Eoin Mowat

Nice to go into the store.always great service .

Paul Owl

Always have whatever you want to down to the most particular item, its amazing

Tamara McMullen

They don't have as good supplies as they used to

Luís Filipe Andrade Borges

Friendly and helpful

Goran Vinko

Goog

Sasha Bloxam

On Wednesday 19 February 2020, my wife and I attended the Elliot Lake CTC for the purpose of purchasing snowshoes. We were assisted by a store associate by the name of Terry. This gentleman has the patience of Jobe. He went above and beyond any service we have ever received at any big city CTC. He retrieved at least three different sets (brands) of snowshoes for each of us, and ensured that they fit and that we were comfortable with our purchase. This gentleman is a real credit to his store and should be recognized as such.

Driver

My first carb cost me 23 bucks ,they may cost a bit more this is my go to for any thing to fix the house the staff are friendly and will be glad to help you got good parts and auto repair ,gas bar and every thing for the home and car .

SixFootGrizzly

Friendly atmosphere but small store. Unable to carry everything.

Richard Hodge

Typical Canadian Tire store, good staff, but handicapped by small store size.

Helen Rae

Canadian tire now sells mostly cheap junk. In a small community we depend on this store for small electrical, plumbing, and hardware. Always sold out of many items. I shop elsewhere when ever possible now. Sad to not support a local business

Don Ketchen FCPA

I had some issues this last time I went there, however as I was leaving the parking lot in my vehicle, one of the older women that works there asked if she could help me. And I was able to get my $200 item. It's a very busy place, the staff is hit or miss, the good ones are so busy they don't get to stop.. while the other ones stand and look at the wall. I would go back, but it's hit or miss.

marc mackay

They never have stock

Celeste Bouchard

Smallish store with some staff very helpful, but many treat customers as if "this would be a great job if you lousy customers would just go away, I'm busy"

Fernand Vachon

Nothing to say. Will travel to Espanola anytime!

Daniel Rene Lamarche

Always tops and great staff at this location

Jennifer Harrison

I tryed to get some help but the one lady just walked by me

Darci Jane

Small store but clean and well stock for the size of store.

Denise Duquette

Completely useless since covid. You might as well shop at Amazon as you will get better service there. Nobody will answer the phone and if they do, they'll just transfer you to someone that doesn't answer their phone. Update: I called the number that was given to me. It's just a generic Canadian Tire phone number. I was put on hold. Probably "because of Covid".

C.S. Dugas

Last 2 visits where excellent. Very very pleasant and professional service.

Roy Whitman

It took a longer time frame than it should have to get my new tires - well over a week and a half so I wasn't happy. The Parts Services staff to me weren't exceptionally helpful or willing to do more to get the order delivered

Richard Ingram

Always our favorite stores.

Cathy Oprisan

Had good help from the plumbing department Saturday

The Lyon

Picked up online order

Jessy Girard

Awesome, staff is very friendly

Debra Mastine

Not many places to shop in town

Craig Holmes

Out of stock on items in flyer

john burke

Why are there 8 EMPTY BAYS?

thom arnold

It's a CTC - not enuf staff or they r all hiding

Lori Boyer

This location has been pretty amazing during the Pandemic!

Roman Desrosiers

Now here is a Canadian tire that has everything that you need under one roof and more! We enjoyed our visit here, lots of snow, a real winter wonderland.

Adam David

Great place to get garden supplies, tools, sports equipment, or even to get your car fixed at the garage, but it is pretty expensive in there for my liking

Amin Bashir

So far has everything I need.

Dave

It took a longer time frame than it should have to get my new tires - well over a week and a half so I wasn't happy. The Parts Services staff to me weren't exceptionally helpful or willing to do more to get the order delivered

Greg McGibbon

Just wanted to get a price on something and had no problems finding it

Rick Stasiuk

Lots of helpful staff. Very direct and to the point. Lots of variety for a medium sized town Canadian tire. Garage has been known to overcharge but is always ready to make it right when you notice the issue! Always has some sort of sale event happening. Most of the grocery carts have seat belts that aren’t broken which is a great change when you have two little ones to bring in. Great for rain checks. Auto parts staff is a bit understaffed at times but for the most part is very knowledgeable. We frequent here almost every week and very rarely is it a negative shop for us! Overall a great experience Would recommend to any do it yourself-er or auto enthusiast.

Dan Kirkham

Fine. Keith

Karel Arnold

Too small. They need to upgrade some day. Small selection.

Barry Zettler

Great auto and in store service. Like small town.

lesney pritchard

The staff was of great service!!!

Walter Tidd

If you like to spend money for nothing...get your car fixed here! They do the bare minimum. I brought my car into them to fix an issue because my rear tires wore down to the cords so they made me buy 4 tires ($581) instead of just two because I have an AWD and they said the issue was caused by a worn bushing so I paid them $400 to fix it and then 7k kms later my rear tires were worn down to the cords again and it cost me another $251 to replace them AGAIN and they said oh well we thought that the bushing was the issue. They misinformed me because they said there was no alignment needed in the rear. I have never had any luck with Canadian Tire mechanics ripping me off and Elliot Lake is no exception!

weekend warrior

Complete joke. Staff has no idea what's in stock and if they do they have no clue where it is. Then when you ask them to find something they hide till you leave. Assuming you can even get an employee to acknowledge you at all.

Roger West

Good

Sue Howe

Found what i was looking for quickly and easily store was clean checkout staff polite.

Kerri Sholtz

Huge selection of tools and not bad prices

David Macdonald

Online inventory indicates one or two items but when you get to the store there are none.

Mike

If you're in Elliot Lake and need anything, as always Canadian Tire is a great choice. They're well stocked and have very helpful staff, especially Reed, who offers grest customer service, willing to go above and beyond to help the customer.

Alishia Townsend

Had awesome service from the paint dept. Helped me find everything I needed.

Brandon

I was returning an item that was faulty and I was treated like a criminal it took 45 mins and the employee called her mgr and he hmmd and hawed. I was getting furious by this point, I mean wow really. Really realty bad service. I have spent a lot of money there and to be treated that way just ridiculous.

Crystal Moore

Good

boSS hoSS

Worst Canadian Tire!!! Basically accused me of stealing because my babies diaper bag is a backpack. When we questioned the "policy" we were told that we didn't have to shop here if we don't like the policies. Rude employees and managers.

Boris Nikiforovski

Very small, cramped store with tiny isles and small inventory on hand.

tom mill

3 things I want to comment on; 1. The staff in 99% are very nice and helpful but VERY UNDER staffed. The 1% sucks when the manager is not available. 2. The items on sale are poorly marked, often NOT on shelf, nor is the price. The store itself, is too small. 3. The electronic price check is a joke; If I want to check the price guess what? It directs me to check the price elsewhere!? I don't shop there if I can help it. I avoid it if I can help it but most times...I don't have a choice. The entire structure and function as a store TOTALLY SUCKS!!!

Mike Darby

Understocked, failed to locate inventory several times.

David Edward

Clean and friendly

Joey Joejoe

Great mech finally at this store

Karen Goemans

Store is quite small and cramped. Hard to get around.

Ryan Bower

This Canadian Tire store is excellent in Elliot Lake Ontario

Terry Malley

Droped a tire off to be repaired at 9am. to pickup at 11am. When I got there at 11am it was not even touched! Besides they wanted $20 . to just put it back on the car. On top of the $38 to fix it.. so I took it to Choice Tire got it done …

keith macdougall

What lacks in supplies they make up in customer service! Edit 2021: Best prices for fishing gear, and very helpful staff. Big line ups since covid, but I'm glad they're open again!

Tim Kun

Great place to socialize with friends also

Shane Poelemans

I found the young man I dealt with was very helpful friendly.

Bill Inwood

Gave donations to our Atv Fun Run 2018

LEEANNE ROBERT

Lousy staff attitude!!

Mike Chartrand

Small store..okay service

MERLE DENIS

Don't like it

Marie-Louise Kelday

Got some really good deals.

Holly Carroll

Great store

Scott Utter

Great! Great service from Debbie at Canadian Tire Elliot Lake.

Dan Roy

small selection, everything is always out of stock

Sabrina England

I own a mobility bike and they moved a display so that I can get out easily good store good people.

Beverley Ranieri

Like the store wish it was bigger so much stuff jammed in a small store .

Nancy Wideman

Small Canadian tire and great service. Kudos!

Brian Piche

I would give zero stars if it was possible. My wife wrote an email complaint to the store owner last week about a terrible experience we had with the clerk who was on duty at the service desk. Have not heard a word from the owner as of yet, five days later. I noticed that the owner only seems to respond to the good reviews on the web site. Some of the staff need retraining in the customer service department. I will no longer be shopping here in Elliot Lake at this Canadian Tire store, I will now be going to Espanola if I really need anything from Canadian Tire.

Paul Kozak

Always a great service!

Sylvia Cayen

The one star says it all, most would agree.

Alfred Willms

Great employee's

Heinz Reichstein

Staff always helpful and pleasant

Mark

Had awesome service from the paint dept. Helped me find everything I needed.

Michael McGraw

What a nice change. The New owner was actually on the floor. Helping customers, setting up new merchandise. This it's a welcome positive change.

Guy Bonneville

We usually wait until we go to Sudbury to buy most things we need since this store is small and has a limited amount of merchandise to pick from. The Canadian Tire store in Sudbury is the size of a Costco and has plenty of product options.

Joh Bell

Product was located by staff , Thanks

Donna Rochon

The service is always great thanks to Doug

Alan Needs

Love this place

Karen Jensen

Poorest customer service. Exasperated and rude from the go. No smile no service. Don't bother asking questions.

Murielle Enosse

Had some of what I needed.

Christine Phillips

They also sell tires and have mechanics. In the summer they have a garden centre. As It's a tiny building, well, compared to the monster stores that are being built now. They pack a lot in that little space. Sometimes it's only one or two of an item which can suck if three people need the same thing in the same day. Everyone who works here is great. They know where everything is and are more than happy to help. Also. I have to say they are always fully staffed. You can always find someone. Well it's rhe only one in Elliot lake and the next one is an hour away so it's the best bet.

Bruce Panagapko

Need more people working, we as customers should not have to look for a employee to find something!!!

Raymond Goulet

They always have what you want with excellent service

Angie&SonJRA Crouter

They had nothing in stock. And one of the managers there seemed pretty "useless" when I asked him some questions. Overall bad experience. Mind you the students that worked there were very nice.

Michel Drouin

Not enough product

Kristen Wolf Ear

Lots of products that are affordable

Richard Foster

Ups and downs but generally good enough I guess for Elliot Lake?

Sandra Kelterborn

Staff are friendly the service is good.The only complaint was the space between isles.

David Pinder

They usally have it all

jenn davis

Good selection of bug spray

Mark Ploeg

Elliot lake Canadian Tire one stop place get everything u need

Dillan Burden

Good store, and helpful staff

Dee M

Gas bar workers are very friendly and nice people. Enjoy going there every time. Rolly is a very nice lady.

Glen Follett

Terrible. Went several times over the summer to buy high end items that showed in stock but "can't be found." Some staff is fabulous, others are quite inefficient. One of the worst Canadian Tire stores I've shopped at.

Murray Warner

I have always found the staff friendly and helpful, and the range of products is great.

Julie Davidson

Positive

Pauline5813 Gagnon

Need bigger store ASAP

Suzanne Logue

The garage was awesome the girl that was the mechanic did amazing

Rob Peters

95 cents for gas WTH this is insane

Cheryl Sheppard

Hey, great service....

Larry Burke

Considerably smaller than most modern stores, but it has a good selection of what you need, also has a gas bar

Elaine Finn

Went to buy stock item and was told the has sold the last one. Askd for a rain check and was told I would need to prepay it. Prepay for a stock item ?? Rediculoius.

Susan Keable

Great staff

Dennis Davlut

Great little local CTC. Nice friendly helpful staff with quick service. Gas bar available here too.

Dianne Morrison

Very courteous ☺☺

DJN

Always lots to look at for your home. Got a good deal on Timothy's K- cup pods.

Tammy Weedon

Never seem to have what I'm looking for.

Michelle MacEachern

Unfriendly, takes your bag like your a kid, And points where products are: Bad c. s.

Kenneth Tibbits

Good sevive

Lisa l

Most of the staff are friendly and helpful, they do the best they can with the limited space they have. One cashier, who I assume is the head cashier, is extremely rude and overbearing. On several occasions I've witnessed her belittle and berate other cashiers and customers, including myself on one occasion. I've heard her talk about customers who were only a few feet away at the next cash register. She needs to be fired ASAP. I WILL be talking to the manager the next time I witness such disgusting degrading behaviour. It's nice to see the new managers fire some of the other ignorant people especially those who worked in the parts department for so long.

Bernd Kopp

Droped a tire off to be repaired at 9am. to pickup at 11am. When I got there at 11am it was not even touched! Besides they wanted $20 . to just put it back on the car. On top of the $38 to fix it.. so I took it to Choice Tire got it done for $28. put back on. So i will never go back there again.. There service dept.. needs a major over haul.. Starting with the service manager..

Mike Hewer

Lousy staff attitude!!

Char Young

It was ok but could have better experience.

Sarah Ranger

Staff needs to smile more and be more friendlier

Jane J Balfour

A place for all your hardware needs

Retirement House Rentals

Had trouble finding product, found peter who helped me and was very polite and a++++

Marg Potter

Was ok

Jen Burden

Amazing Canadian tire