Here we offer you the information of people who purchased the services of McDonald's (Coffee Shop) in the area of Yarmouth (Canada).
At the moment the firm receives a rating of 3.7 stars out of 5 and the rating was based on 127 reviews.
As you can see the average of ratings is really high, and it's founded on a large number of opinions, so we may say that the valuation is quite reliable. If people have bothered to evaluate when they've done well with the business, is that it works.
As you know, we don't usually bother to give tatings when they are correct and we usually do it only if we've had a problem or issue...
This Coffee Shop corresponds to the category of Fast food restaurant.
of all the McDonald's I have been to in Canada this one makes the most mistakes with orders and this one has the least consistency with their fries sometimes fries are great and other times they are not worth finishing
Forced us to pay in three transactions and completed our order before we finished saying what we wanted
Staff are cool. Food is good. Could be a little cleaner. Entrances/exits suck.
It's Mac Donald's, always hits the spot. Drive through is always busy once u make payment the bag is always hanging out the window up ahead...good job everday
Great service
The coffee and pastry were great. I would recommend this McDonald's.
Take out
Good
Fast service
My kids love McDonald's.
Very good everyone is nice
Meal type
I use to like McDonald's before they changed everything. I would like more than 3 seconds to decide what to eat before the menu screen changes. I'll eat elsewhere thanks.
Excellent ???? service By the lady behind the counter Charlotte Churchill
I like the food but I almost always get my order messed up
Always friendly service.
Table service for Choose Your Taste is pretty cool. Great burger for the money.
Nice remodeled location. Very busy at peak times.
Slowest fast food ever.
A little slower. But the good was hot...
only thing keeping it from a 0 is their shamrock shake
You have a 75% chance of having your order messed up.
Yuck
Manager was super friendly
Fast service
Meal type
Good junk food
Good coffee. Don't go if you're in a hurry. Very slow.
(Translated) Angus Angus Angus !!! (Original) Angus Angus Angus!!!
Probably would have been best to use drive through but was along line. But due to my current situation was treated very well.
$1 coffee is the best! Chicken McMuffin is tasty, although I have no earthly idea why it isn't part of the all day breakfast menu on the app ????
Very good they brought back the bagel here I wish they would do that where I'm from the staff was very nice and accommodating we were traveling through the Yukon just trying to get some food on our way out and so we cannot go inside the store so we were at the drive-thru and there was a mistake on our order and instead of having us go back to where they fix it right there at the window was very kind of them
It's McDonald's. Not-so-great, not-so-bad. A decent place to consume some calories when all other options are exhausted - or you are.
Great place when they get your order right :)
I asked for a couple of packets of mayo and ketchup for my fries. Cashier at Drive-Thru in the second window LIED that they're in the bag...too lazy to go get one for a paying customer.
Quick and and as expected
The Fries Were Fresh And Hot, And the Service Was Good. ????????????
Poor organization for the interior of the store. No clear entrance/exit marking. Just had to have the vivid proof and id. Meanwhile ten people clustered together in the front waiting for SLOW service. Never again will I go inside, at least until this" Do you have your paper's " fiasco ends. Yarmouth store.
Excellent service, but forgot my egg on my sausage and egg McMuffin!
Ever since McD's added the mobile order app this place has been a nightmare in waiting time
Happy meals is my daughter favorite meal.
As many are aware McDonald's took on the old Tim hortons coffee supplier, good move for McDonald's!
12 $ for a burger that tastes like liver cold over salted not properly portioned fries takeout ripoff no receipt in the bag to go back with Money grab greed I could never go to a drive thru at macdonalds ever again
Pretty nice and different than most McDonalds. Very quick servive
(Translated) Courteous service (Original) Service courtois
Friendly ...
Not impressed at the amount of time I waited for my curbside order
WORST ESTABLISHMENT ON THE FACE OF THE EARTH. EVERY SINGLE TIME I GO THROUGH THE DRIVE THRU I HAVE TO WAIT IN THE PENALTY BOX FOR THE HALF WITTED STAFF TO CONSISTENTLY GET THE ORDER WRONG. HOW DO YOU FORGET FRIES IN A MEAL ..... FIRE YOUR WHOLE STAFF EXCEPT THE GUY THST WORKS NIGHTS IN A HELLY HANSON JACKET. THEEEEE ONLY STAFF MEMEBER THAT IS EFFICIENT AND GETS YOUR ORDER RIGHT. SHAME ON YOU MCDONALD'S YARMOUTH. SHAME ON YOU
I'ts a typical McDonald's. Clean restrooms were what we needed, grabbed something small before leaving...but if you need a clean restroom and wifi, McDonald's is the spot!
They are the worst McDonald's in North America. Stop hiring the dumbest people you can find.!
Nice and warm, let's you enjoy your rest and food. Every table and seat clean. No blaring tv and seats are far enough away from kitchen noise.
Drive thru
i love uou
Jocelyn is top girl for service with a smile..... always... yarmouth girl....
Hot food. Fast.
Could be better
i like the fries
All was good, social distancing and all!
Hate this place bad service
Good milkshakes
Great Coffe3
Good food
A typical McDonald's, staff are super friendly, manager seems to be really on the ball.
The new renovations are awesome.
Take out
They always mess up your orders.. Meals r real sloppy the way they r put together.. Staff isnt that polite either,they r mostly young teenagers anyhow.... Ice cream machine is always broken????????????
Lol this place is slower the the second coming of Christ lol and you NEVER get the right order ...and when you have to be pulled to the side to get a begal ...yeah that kinda spot...horrible!
Slow and terrible service, not really sure how you can you can tell someone to pull to the side and then wait 15 minutes for a black coffee.. and they even got my coffee wrong somehow.
The wait was way to long
Friendly
Can be slow
Cant get orders or numbers right
Best one in Whitehorse
Went there last night and got above average service. Thank you
Need a place to eat while waiting to go see Community Services? This is right across the street. I had a double burger.
Just got a happy meal and didn't even get the nuggets
Fast service
Tried out the new electronic ordering screens. They worked well for us and were easy to use. I also noted they had a new leaning bench. Nice touch!
Love the new drive thru.
Its a McDonalds but this one is very well run. Clean restaurant, professional staff and fast service
Excellent food and serve ????
Does the trick. Staff seemed friendly and professional. Just went thru the drive thru
tis fooood is sg gey it sucks ars
Slow service and most of the time in nightice cream is not available then what's the point of having 24 hr opening store
I'm not a regular visitor to McDonald's but this one seems to be a Cut above the rest. Quick and friendly service, sat down to enjoy my breakfast and was greeted by the who I think must be the franchisee, nice environment friendly staff food was good and fresh. It was like no other visit to McDonald's, Keep up the good work! ????
It's great and better once they get gud at 2 drivethrus
Was a great place for a fast bite to eat. Nice and clean
For the amount of orders you make you do a great job!in my opinion you guys are not told that enough good job and thanks for the great service, I do appreciate the extra time you take to say thank you and go out of your way to make sure things are right. Not many business have loyalty anymore and stand behind there food like you do, thanks for always making sure everything is right and hot ????
Great and friendly staff , clean and bright. Just what you expect , always good.
You owe me some bacon egg mcmuffins !!!!!
Honestly it's not anything special. Speak clearly. Lots of high school kids that dont care or listen. Better to go prior to 8pm
Great food and staff
Quick and easy!!
Prompt service and my order was correct.
Overall, it's decent for what it is. It's hit or miss as far as freshness and accuracy goes. There have been times when the fries are really salty and it seems at least one person enjoys putting a lot of salt and pepper on the burger …
It would be helpful to know that almost all of the available daytime menu is NOT available late at night. As opposed to choosing one item after the other only to hear "Sorry we don't serve that after midnight".
This is a modern, clean location with great service.
Better coffee then Tim's, and 99% of staff are so so friendly
It's great to have the same/ similar menu optopns regardless of where you are in Canada. Drive through was super quick and staff was friendly
Newly renovated. Fast service
Good
Needs a change in management. Hearing managers yell at staff for having difficulties keeping up with orders is not my idea of a goodnight out. This is not what your staff deserves either. I can say until the management changes I will not be returning.
I go to Starr's Rd Macdonald's alot great service , great food
Good service, but be prepared to wait at peak times.
Waited 5 minutes for a quarter pounder while the girls were laughing, giggling and eating at the station. My order was wrong.
Quick snack on the way outta town...
It's a McDonald's and it's pretty much what you would expect from a McDonald's.
Lunch
Wish we could get back the money that is spent on things they forgot.
Great food options that aren't available in the US. Good service, and cute staff.
Services is outstanding, the employer are very polite, I love it
The managers did not know what they were doing and were rude.
Good place to sit down and eat or drive threw. We once got a free meal because of our really long wait time one visit there. Vary good costumer service.
Had to pull to the side no matter what I get .Be glad when $1 coffee is over might taste better
They show the olympics, staff were very nice and when out of their way to give crayons and paper to children to keep them occupied.
Generally good. In busy times I wouldn't call it a "fast food" place. Seems like the staff can't handle high volume customers.
No coffee refills dispute soda refills. This place would be great and better than Tim's if they would not cheap out and just give a coffee refill. Every other McDonald's on earth gives at least one refill on coffee. The miserable six ounce coffee is not enough for the meal.
The dude came inside my coffee, I guess you could say he creamed my coffee ????
Always a good breakfast
Friendly staff and a quick service
Good stuff
Families love it
Food is usually cold,or old...that's if your order is even right. Multiple experiences, go to the Walmart one. Fresh food,and it's always right
The person who was taking orders was not cordial at all. I should have use the app to order. But the food was good and worth every penny.
16 minutes waiting in drive thru. Unacceptable. The vehicle waiting for there big order should have been taken out of line.
Good food
Not bad
Inside service is good but the only reason why I gave it three stars is because of the way the drive though is set up, when entering from stars road the entrance is reversed. Enter in the left and exit on the right which makes it very confusing when you have never been there before.
McDonalds anywhere in the world is McDonalds. Cheeseburger, nuggets, its always the same. Not the healthiest of meals but sometimes you just need 20 nuggets.
Speed and quality has dropped dramatically recently.
The renevations make the entrance to crowded
Would be better if the drive through was served evenly, have been there a few times and had one side served 5 or 6 cars before I was served when I was next in line on my side
Always great service and friendly, helpful staff.
Little slow. Food was good
Polite and friendly service, food was hot but a little sloppy
There was a fly in my coffee and the floors looked like they hadn't been swept for a long time. They had run out of some of the menu options so a Caeser salad became fries!
Menu item not available after purchased, confused staff... managers loud personnel discussions in front of customers, not up to par service wise today
Burger hit the spot
I just love the food, especially the French fries. Best fries in town. It has a friendly atmosphere.
Look, its a McDonald's. What exactly do you expect? That being said, the staff here are nice people, who work in a difficult environment. I have been a frontline Paramedic for 13 years, and many people think that's a hard job. I did an hour working the drive through window for McHappy days in support of charity. It was an eye opening experience. I genuinely would not be able to work in McDonald's long term. It feels more stressful than EMS. So what I'm trying to say is, show a little courtesy to the hard working Whitehorse McDonalds staff. I will say they seem to make errors in orders notably less frequently than other McDonald's I have been to.
Food was cold. And, like rubber
Went to this restaurant tonight and was not impressed. We went through the drive thru and ordered big mac's with no buns because of a diet that I am on. It was ordered and we got our order correctly, however we could hear a worker inside making fun of the burger, about the way it looked and how it smelled, and also sarcastically stating that she would be getting her burgers that way from now on and laughing loudly. I do not think that this is acceptable behavior at all!!!
Clean and quick. A lot of teens loitering though making noise.
From the time I ordered my food to get to the window to pick up took 7 minutes .than they parked me and a car that was 3 cars behind me .they bring his food before mine and I sat there for 6 minutes waiting for my food...not happy with the drive thru service at all April 30th 2018 3:20pm
Waited 15 mins for 2 hasbrown and a sausage and still got it wrong g
Other
I don't like staff attitude
always great service
Asked for 3 Quarter pounders with cheese. Requested no pickle, no onion on only 2 of them. They got the order perfect!!
Its being unable to go inside to order food with out a app and or a vehicle so they pretty much screw over your walk in costumers that don't have wifi or a vehicle
(Translated) A lot of waiting and the trash cans overflowed. The restaurant is too small for the traffic. Very courteous staff. (Original) Beaucoup d'attente et les poubelles debordaient.Le restaurant est trop petit pour l'achalandage.Personnel très courtois.
Best coffee, up yours Tim's
I found the food very very good
It's a McDonalds but this one is fast and orders have been correct every time. They offer fast delivery and given the options and price ratio in Whitehorse this is pure gold.
I just left a $32 order sitting on the counter because I went through the drive through and they told me to pull ahead a park. I would have been lucky to fit one of my wheels in that parking space. You should advertise that the drive …
Don't waste your time! They NEVER get your order right EVER and most of the time your burgers taste disgusting and old as if they've been sitting there since the previous day.
I went through the drive thru this morning to order a coffee a bagel and a water. I got to the speaker and started to ask for my caramel iced coffee and then started to tell them i wanted a everything bagel with cream cheese and got cut off …
I find if your not there at meal time the service is slow and the food is cold which I don't get for the amount of time I waited for it??!
Ive been there 3 days in a row ordered the same thing yet they still mess it up no sausage or no bacon or just a freakin egg on a mc muffin isnt want i ordered
Fast food place to go to before hockey it gives you food fast I'm loving it
Friendly and helpful. The food was brought to our table by a girl who had a wonderful smile.
We had delicious French fries here, excellent wifi. It was a stop over on the "Klondike trail" from Skagway, Alaska.
The food is always different than what I order and the manager don't care at all. So disrespectful.
Meal type
Adequate
Ordered a meal in the drive through didn't get the fries. Ordered a toasted buttered bagel. It was dry. Coffee tastes burnt
Good service,good food.
Fast food restaurants good pit stop in between shopping stops
(Translated) Thank you for excellent service (Original) Merci pour excellent service
I used to work here, my advice? don't. I gave them two years of my life and I was called a liar from start to finish, there is a queen bee at that restaurant and anybody who disagrees is cut off at the legs. The persistent problems they face, instead of addressing them are just labelled "Yukon" problems. Oh and there is an 'English' only policy, it's not written down because it's illegal - but talk in your mother tongue and the queen bee will get you. Glad I got out - sad I wasted my time there. They are ignoring all requests for employment verification too, so I may loose my conditional job offer at another place because they simply do not care. They treat leaving as some form of back stabbing and are spiteful. Ask a student who doesn't return on summer breaks.
Love the monopoly, easy and convenient
Best place in town. Go through the drive thru! Quick and fast. Edit: Changing my review. This place did not fulfill their end of a contract that was signed between them and myself. They never gave me my promotions back from a previous employment at another McDonalds and they would not move me to kitchen to releave me from the stress of drive thru, even though i have ample skills in all areas of McDonalds restaurants. They also would not respect religious needa for having a day off a week on the Sabbath. The list can go on but this place was a horrible McDonald's to work at. They treat employees second rate.
Drive Through has fast service ????
I know it's not common, but I love McDonald's. For fast-food, McDonald's does a pretty great job. This McDonald's is almost always clean. The coffee here is probably the best for a regular drip coffee, and for an excellent price. This cost me 30 cents with a filled out card with stickers :) Apparently it's Monopoly Season at McDonald's now so gooood luck ????
It was ok service I want washroom no toilet paper in there
Tried the new burger and found it bit strong, messy and for two with fries and coke was a tad expensive. $24.+ With tax
Its Macdonald's, what more can I say
It's was pretty fast
Seemed okay. The food was what you'd expect from a McDonald's. I was impressed by the way the Coca-Cola came out of the fountain with a chooka-chooka-chooka-chooka-chooka. It had rhythm!
Slow service however the food was fresh and they got my order right.......
Our go to fast food, always.
It's a MacDonalds so you already know what the food is like. This is a large and popular MacDonalds, just a block from the water.
It's fast food, okay.
They need to get the mic in the drive-thru fixed or something, because they get my order wrong almost every single time. Friendly staff, but I can't trust that they've ever given me the correct order and I usually have to go back into the restaurant more often than not.
The new drive through seems to have sped things up, especially in the outside lane.
Other
I ordered Mc Wrap Caesar without Bacon peices..This is the 2nd time got my order with bacon peices
The last 2 bagels I got there were burnt
Great food
Breakfast
Can use a little bit of sugar in my coffee that make me happy
Best coffee ever!!
Coffee order was wrong
Fresh as always.
Ok Mcdonalds everytime I come there order food ask for ketchup as you have made me do pull up to window ( can you park please ) then bam no ketchup im sick of it who buys 4 meals with Fry's and does not need some dipping sauce you guys need to smarten up.
Best mcdonalds EVER
Coffee is coffee. Friendly
It’s MacDonald. What else do you need to know? Happy meals can switch books instead of toys. Their fries is awesome, their burgers, well, not really, but it’s MacDonald.
Mclovin it
It's mcdonalds. The foods fast and staff is pretty efficient. Interior is new and comfortable. I like the coffee here better then Tim's.
Great service and freidly
Take out
It's fast food, what do you expect. Would go back. That shows how healthy I am.
Great presentation on the Beringia ..not too much on Mammoth
Meal type
Slowest service on the planet. Have to wait ten minutes for a coffee.
They did not get my order straight. Did not receive what I wanted.
Service
Make sure you have them check your order at the drive thru. I have had to stop going to this drive thru since they got my order wrong 4 times in a row. I can't afford to just waste a $20-$30 food order and hope it is maybe what I ordered. Unfortunately when I called the store they were unwilling to help me and instead they lost a costumer. The obvious thing to do here would have been to offer a prepaid card equal to the approximate dollar value they had wrongfully charged me. Also the fact that 4 consecutive times in the drive thru my order was wrong just goes to show you how poorly managed this place is. I'm talking like simple breakfast orders of a few meals right off the menu, no special requests. I would recommend you go to Tim Hortons instead.
I
Twice I have ordered the new BigMac Bacon and twice I open the box to see a regular Big Mac ,what the heck people I thought you went to McDonald's school for this. Disappointed again from the global monster.see you tomorrow ????
This place rocks!
Quick and new look!
I love the frappes
Great service . newly renovated . good food
I'm from Calgary and I've tried McDonalds around Alberta but this is by far the best, LISTEN TO MY REVIEW!!! Go there!!! Fries were fresh and crispy, junior chickens were perfect, and the environment is amazing A+++++
Was a tasty burger, isbt always the case, but the last visit was good and fresh
It's McDonald's what can I really say. Service was fast as usual and the food was exactly what I expected.
The only McDonald's in town. Just ok
A staple of on the go Food, and the best instant coffee in town
Ya know, McDonald's.
It is fast food, half the time I am missing something or they got it wrong. That's what you get for going for "fast" food. Non the less, I'll be back.
It's mcdonalds.
Friendly,clean great for older people
(Translated) The cleaning is not that good and sometimes they tend to confuse orders (Original) La limpieza no es tan buena y en ocasiones suelen confundir pedidos
Completely gave up going to this place can never get anything because the lineups around the building 24 7
Service
Friendly service, always fresh. Double Quarter Pounder with cheese, no onions! Deliciousness! ????????????
Friendly, fast service. I love that you can do your own order
Good coffee
I like the self serve kiosks but McDonald's is a horrible place to eat. I wish they didn't exist.
Getting very expensive to eat here with a family.
Requested for (off fryer)fresh cooked chicken patty and told them I dont mind waiting. But server was so rude and argued its fresh. Then I politely told them it's not fresh after opening the burger. She told me to wait 9 to 10 min. Finally got fresh sandwich.
The food was ok, the drive thru was extremely slow.
I do not understand why anybody dislikes McDonald’s. I live in Haines AK where fast food is a foreign concept. The food here is fresher and tastier than anything you can order to eat in Haines. In addition, I waited only 5 minutes for it despite the fact that there was a dinner rush of about 300 orders. These guys are running one successful business. Thank you McDonalds.
Freshly renovated!
2020 and no vegetarian burger options = A&W time
I don't think that my reward points are awarded every time I visit. The person at the drive-thru doesn't always puts the code in ,as I rearley miss a day getting an ice coffee.This is evident as I don't get a text congratulating me on my purchase. I am not looking for compensation this is just a heads-up.thanks
It sucked wiated over 10 mins for 2 slushy
Says they are open 24 hours however good luck getting anything but coffee at 2 am because the last 3 times I've went, they have told me the systems are down and that its gonna take 25 minutes to be able to ring in my order but if I had cash I could buy a coffee with exact change. Same 2 people working each time I've been told this as well. Might as well close if you aren't going to serve the public during the hours of operation.
Thanks to the staff with doing their best during a busy hockey weekend! My order got mixed up in drive thru but staff made it right! PS....the white hot chocolate is yummy!
Fast and easy to order.
It's McDonald's there's not much to say! LOL it's great when you need something greasy
Fast service and friendly people
Tired of paying extra money for bacon on a cheeseburger only to get home and find no bacon on the burger. This time I mentioned to them to please make sure there is bacon because the last couple of times it was missing. I get home and bacon is on the burger...2 small pieces that are hard enough to snap and of course they charged me for it even though it should've been free for the inconvenience. I am done ordering from this location.
Orders are very often incorrect, broken door lock in female bathroom
Super slow took them 15 minutes for a burrito meal......
Drive through staff is friendly and fast. Prices though are getting up there.
Food is better then the other restaurant in Walmart
Terrible. Watched as not 3.. not 4.. but 5 orders were given out before mine. All I ordered was a hot choc mcwrap and egger. Very basic items. The worse was when I went to the cash I asked for a refund the cashier had to get the manager, he eventually came from the back, tapped a couple keys on the machine and walked away. He didn't care why or what the refund was for. The cashier apologized (thank you) but I told her he was a terrible manager if he doesn't care for his place. With all the fancy tech to expedite orders they still missed mine, that's a big fail then the non caring manager, terrible.
It's a pretty standard McDonald's though newly renovated.
Guess they have to spare the heat to accomodate the socialist inflated imposed minimum wages.
Supervisors and staff are great
First time in Canada! Moving (driving) from Alaska to Louisiana. We stopped by to use the drive thru and save time. I'm southern (usa) and the person taking the order struggled to understand me. I don't blame them for that. It just made things a little more difficult when ordering. The individual let me know, with their tone, that they didn't enjoy it. The employees didn't seem thrilled to be working or serving customers, and were a bit unorganized. They tried to give us someone else's order. They quickly corrected this issue when we pointed it out. The food was hot and good McDonalds food. The fries were fresh and salty and seemed to be cooked in clean oil. Typical McDonald's employee vibe. A bit unorganized. Food was hot and good. People were a 3 star at best and food was a 5 star, so I settled on 4. Order: Chicken sandwich Quarter pounder Fries A coke
Coffee was terrible, egg mc muffins were hard not very good breakfast didnt get hashbrowns gave u fries the were also gross
Air conditioner on blast. Need a jacket to eat in. Makes no sense whats so ever. People at the next table are shivering.
Tired old pseudo buns used for the fish sandwich which is the most expensive item on the menu. Add for a little bit of lettuce and tomato and onion and it's pricey. Oh right, it subsidized the cheap super burgers that come with everything and a real bun.
Didn't know ceaser salad dressing goes with ceaser salad; sandwich came out room temperature; had trouble following thru with simple requests.
Cheep good food
Love it
Service
Always fast and friendly
McDonald’s coffee is very good
Always good and always hot
Newly renovated. Kiosk for ordering. Great service
Less crowded! Spent the evening with my family The kids could make their noise as there were not many people there.
New system way to slow.
Good food but very very slow most of the day. Update: 4->3 Stars TV doesn’t work.
Always on the go to McDonald's good employees i will keep going
(Translated) The food is good (Original) La nourriture est bonne
Yarmouth macdonald's
Worst McDonald's ive ever been to.i was there twice.first time shorted about $15 worth of food.last weekend $80 order got back to cittage and was shorted about another $25 worth of orders.i will never go bact there,they owe me $40 hope they dont do that often.thats really bad 0 for 2 trips in about 4 months.ive let my friends know not to stop there and to pass it on to their friends. Things are exoensive enough to have a big corporation ripping you off every time
It's a McDonald's. Nuff said.
Absolutely terrible everything was cold didn’t have time to go back
Always great service
Another McDonalds. Drive through, seating, order kiosks. The usual. Most endearing feature is the local fox that forages outside and is not afraid of the drive-through.
No matter how many times i ask for extra hotcake syrup.. I NEVER get them. Beyond that.. its McDonalds. What are you expecting?
Says dine it but can’t sit down had to eat outside standing
Take out
Best fries ever!!
Drive thru set up jams the traffic up.
Best
Good for a McDonald's
Great!!
LOVE the COFFEE!
Meal type
This Mc Ds is getting worse and worse. Drive through is consistently poor and makes mistakes. Today was last straw when placing eat in order. 2 coffee 1 mocha and 3 danish. Took almost 10 mins and then mocha was a straight coffee. Took another 4 mins and 2 prompts to fix it.
Prices are terrible. Service isn't good enough to warrant high pricing. It's the YUKON, though. Watcha gonna do?
Good breakfasts
Good coffee however I had poor service this last time and my wife was served moldy food once as well.
Quick food
Really good coffee
Their new staff doesn't care about customer service, so this incident is like 2 weeks ago, normally i use to go their in mornings and there were two manager (girls) trying to fix the issue in my order and then suddenly they stop talking in …
Staff was extremely nice and helpful.
I've never had a meal prepared correctly. Last experience, they forgot a hamburger in a Happy Meal...
Wait times could be so much better! If you go for a coffee, fries, nuggets, or pretty much anything else during their busy times - be prepared to be asked to pull over to the left (even if you see your order waiting on the counter). Food wise, it's as good as any other fast food restaurant. Atmosphere is ok.
If you’re from out of town and just expecting a normal McDonald’s... avoid.
Great service and very flexible to your needs.
The new staff is absolutely atrocious, except for one or two that keep it all together. Their blatant lack of customer service, and lack of being able to get an order correct is ridiculous. Truthfully, I would give it zero stars if possible, but this will have to suffice.
A bit slow
Went to Macdonald's last night through the drive thru .worst customer everserviceverand
Recently renovated. As good as the Golden Arches get.
This is pretty good McDonalds. The remodel really improved the dining experience. The drive thru is 24 hours which is very nice
Decent service food is more consistent than some
It wasn't very good. The bacon egg breakfast sandwich was't cooked. At my first bite, the egg white leaked out onto my pants. Not very happy. The coffee was still good. Definitely still prefer your coffee over other providers.
Fast service
Workers don't have a clue.
Another morning, another time where I didn’t get mcgriddles at 10:45am. We literally waited 30 minutes in line for them to tell us they could make them but it would be 8-10 minutes. We said we would wait but then she said she couldn’t do them after all? I would give 0 out of 5 stars but I can’t give less than one star on google apparently. I understand they have the 11am cutoff of making McGriddles, not the 10:45 cutoff? They should make a change to their sign if that’s the case!
Not bad
Went in for coffee. Three orders that came after me where filled and out the door. Left without the coffee. Went to TH got my coffee.
07/09/2019, Approx 650-725pm. This may possibly be the worse McDonald's franchise in Canada. Two lanes at drive thru both had cars in them. One lane was down and we ended up reversing out with 3 other cars, 2 drove off and myself and one other car got into the other lane. As the outer lane continued to roll forward, the inner lane had cars repeatedly wait at order screen and then back out. Upon arriving at the order screen, I asked the csr if they were aware the other lane was down, she said no and I told her that cars were getting backed up and then reversing. She became immediately defensive and condescending with the attitude that it was none of my business. In addition to having a teenager talk to me incredibly rudely she refused to add a large water to my order! She said she couldn't as it was dollar drink days. After all the thousands of dollars I've spent at McDonald's the least they could do is give me free water! When I got to the window I asked to speak to the manager on duty, if I remember correctly his name was Graeme. I told him what happened, he stared at me blankly, said nothing and I was flabbergasted! I told him after customers give constructive feedback it would be good to acknowledge the comments by saying something or with verbal nods- he said ya well it was my fault I was doing something with that lane. I said in the future a good idea would be to put a sign up even if it's temporary. I also communicated i was only mentioning what happened as they were missing out on business and that giving feedback wasn't an attack on them. He said well we're super busy right now and cars are backing up. Poorly trained staff that need more coaching in customer service. Running a business is not just about giving a product it's also about customer service and being polite to those your serving/paying for a service. There are better deserving businesses in Whitehorse that could use your business besides this one. :p
The choices of whole grain and tomato on the breakfast sandwiches is amazing. But this is totally negated by NO refills for the coffee. At least one refill would not bankrupt the place. A&W, here we come.
Prices are higher compared to other McDonalds. Had a big mac and the bread was very stale. Save your money.
Many people don't know yet. If you are a coffee addict, download and open your McDonald’s app immediately and receive a free cup of coffee every day until 4/26. Free coffee, no need to buy other things, any size! Great deal!
Very fast even at 3 am
If quick and cheap is what you're after this is the place to go. Although it hasn't been very quick since being remodeled a few years ago. Seems like the staff aren't being trained to properly operate the new double drive thru. Wait times and being parked to wait for your order are a bit worse than usual.
Very clean, fast service
Making me go park with no other vehicle behind me. I told the young girl there wasn't a vehicle behind me she said you still need to park. Terrible service
Newly renovated! Beautiful
Show up at 3:25, "we are restarting our systems and will reopen at 5. Not 24 hours at all... But who expected anything less from them.
Went through the drive through this morning to order breakfast. The person who took our order kept cutting us off when we were trying to order (rushing us). When we got to the window to pay our order was wrong. We corrected it, paid and went to the next window to pick up. When we went there our iced coffee was ordered as a large but we were given a medium. We asked to have it corrected. They just dumped my old iced coffee into a large cup and topped it off with more coffee. Also I would like to note that the employees at the window where we got our food were rude and abrupt - handed our bag to us and just shut the window without saying anything. When we received the iced coffee the colour was darker and it tasted disgusting. So we had to go back and go into the restaurant. The employee in there just kept asking me if its regular like 1 cream and 1 sugar - I have been ordering iced coffees for a while and have never been asked that question. In fact I thought it was a liquid syrup that was used as sugar. I kept telling him that I don't know what he's asking and that I ordered a large iced coffee. He just kept repeating the same thing. When we got this second remade coffee it was still dark and tasted awful. It ended up in the garbage with only a sip being taken. This location sucks and so do the people that work there. No one was helpful and we lost money ordering and buying something that wasnt made right so many times. If you cant follow the screen and make the order that is on it then you shouldn't be working there. It should not take 3 times to make 1 item and even then it was not edible. Just incompetence all around and I'm not sure where the manager on shift was because it was a gong show in there.
Overcharged and didn't get correct order
Was told they were resetting the system and to come back in 10-15 minutes, I came back in 15 and was told the same thing again.
Nice clean friendly staff
Poor service ever. Drive thru suppose to be open 24/7 and every midnight their system is not working. Even they make the customer wait for 4-5 minutes then said our system is down. This happens always.
Food was great and they didn't mess up my order. I just wish I could get my food faster
Clean and well run
It's so slow but I got what I expected. Missing all the condiments and I was glad I was going home anyway.
Coffee is great. Traffic flow was great. Customer service was great.
Always amazing!
Only 2 dislikes. They never give out ketchup anymore and no receipts
Fast friendly service
food is as expected.. New do over screams get in, get out. You can tell who their demographic isn't.
Renovated and clean. Friendly fast service.
It's a pretty standard McDonalds, staff are friendly and good for the most part. Occasionally staff don't have time to help you or make food mistakes and the seating since the renovation is a lot of stools and nice looking but not practical.
Ordered a PLAIN bagel with herb and garlic cream cheese. First of all it took them about 10 minutes to make and we were told to park on the side. Which was fine. HOWEVER, I received an everything bagel with herb and garlic cream cheese. This wouldn't be a problem I wasn't allergic to sesame seeds :/ Based on that i would give less than a star if I could. Because before assuming the staff member should have asked first.
Fast 1 line system!!!
This place is rude. I though Canadians were nice. I sat at one of the order screens as they continued to take other peoples order who were showing up after me. Sat there for almost 10 min at the order screen. Also disgusting food the sausage wasnt even cooked all the way .
Dine in
I travel for a living and go to MacDonald's more than I should. This location is one of the better experiences I've had. Clean restaurant and friendly staff
Slowest service ever
Fast and friendly service. Just used the drive thru- also the burgers were good. Just had the most basic of all hamburgers but they were good nonetheless.
Always a pleasure
Stayed in Whitehorse for a week and went to this McDonalds twice. First time we went through the fries were stale and the second time we went through we ordered two cheeseburgers extra pickles and we got one cheeseburger with no pickles and the other cheeseburger had no patty at all.
The food is usually fine. But every single time I go in the morning. The lady is sitting on her rear end in the drive thru. Very unprofessional when she won't even get up to pass the debit machine!!
My mom kicked me out of the house and I went to the only place that would accept me with open arms... McDonald's this is the only place where I feel safe and can truly love and be myself! And occasionally pleasure myself without being interrupted! Thank you McDonald's stuff for treating me like famliy!
Every single time I have gone through I’m putting a gamble on what I am going to get. My iced coffees are wrong 4/5 times, the staff is rude and my food is usually cold or made wrong. For the way the prices have SHOT sky high you’d think …
Clean food is as expected
It certainly appears that McDonald's is leaning away from food to serve coffee . Food seams to be a bother to them as they push aside food customers to serve coffee . Coffee customers have priority so if your wanting to go their to eat, be prepared to wait and be told to move aside for their coffee customer . Better then that , go somewhere else if your hungry .
The staff is polite and the service is fast.
Love them
McDonalds is McDonalds. Doesn’t matter where you go. Always tastes good.
Service
Good salad!
Service
Love McDonald's Coffee and Fries and Chicken Burgers
Fast friendly filling!
This is the third time in two weeks that I've been given no straws, no dipping sauce for nuggets and the food looks like a toddler put it together
Why have two drive thru lanes if you're only going to answer one speaker
I don't usually have high expectations for McDonald's, but c'mon guys. It's a massive, cold lump of disappointment.
Dinner
I came to this Mcdonald's on April 3rd, 2021. This was a horrible day for me. When I sat down, it took the server 20 minutes to come over. I actually had to CALL her over... and then when I finally got my food it was very salty. The janitor was nice however. ice cream could be better. Also it is the law to have bilingual staff.
Good service fast service
Food order is ALWAYS WRONG!!!!
Recently remodelled. Looks good, friendly staff
good
Service
I always have good consistent service here. Tip: order off the app and you can get decent discounts.
Fast and great food
Very good at keeping customers safe from covid very vlean
I always get a Cesar salad and sometimes mc doubles
Safe spacing and masks being implemented. Fast energy when you need it.
Take out order all wrong ,,, guess it was too busy
It’s McDonald’s. Enough said.
IT WAS GOOD
Been sitting in the drive thru for 20 mins, thought it was a fast food establishment...
They most of the time get my order wrong
Quicker and easier
Drive-thru is very fast and efficient even during peak hours!
The new renovation have made this place great.
I work night shift yet half the time i try gping there after 11pm they're "closed" even though its open 24 hours
They are doing work at this McDonald's.
Worst service I have EVER had. Such rude employees. Will never go to this McDonald’s again????????
Resturant was very clean. Service was quick and our orders were right
I watched the fat greasy one scratch his armpits this morning an then put my hash browns in the lil paper bag with his sweaty armpit fingers I nearly projectile vomited threw the window......sick
Worse ever messed up my order two times in a row they are always messing up
Put paper towel back in the bathroom. Small kids don't understand and are afraid of the loud driers. Omg the screaming. It's pitiful.
They forgot to give me my two Boston cream donuts I was so angry at them as when I went home I found that they're no Donuts in the bag I am very very disappointed and sad about this situation.
Their was a hair in my burger when I ordered it
It is what it is
Coffee was okay
Take out
Amazing place with new style
I mean if your looking up a review on McDonald's come on
Quick service, lovely staff.
Cause it's good
Best service ever.
Any time I've went to Yarmouth mcdonalds they've never gotten my order right so I stop buying the food. Put in a double drive thru and they can't even run that right... decided this morning I'd get their coffee, sat at the speaker and watched 3 cars come after I did to the other speaker and proceed before anyone even asked for my order which was ONLY a coffee. Doesn't matter what you do to make the building look prettier it's still crappy service I guess.
Always a joy visiting this location - friendly staff, orders get done correctly, and the food is fresh 99% of the time.
McDonalds make fat :(
Very welcoming staff,very clean and comfortable layout
Ok, MacDonald's, is MacDonalds, is MacDonalds. Similar to other MacDonalds, trusted consistency.
It was ok for fast food
Since the new owners I think things have gone down hill, I’ve heard they don’t treat their employees well and most of my favourite workers I don’t see anymore :(. I worked at Tim’s for 5 months so I understand it’s difficult working in fast food and the abuse from customers but almost every order seems to be wrong.
Barely anything on my burgers besides lettuce
I don't go often but when I do the food is always sloppy , and none of the machines for drinks are working . Plus the majority of staff are rude !!!
YOUR EMPLOYEE DONOVAN IS A GOD GIVE HIM A RAISE
Love the new look, just wish there was something to entertain the kids.
They are kid friendly and they even had a fun station that day. ????
Clean and fast
This is gross...I wouldn't recommend for kids to eat
Very clean, food was good, all round great stop
Best place for fast friendly service and excellent coffee beverages
McDonalds is gangster
Gross
Food was cold and coming from beaver creek where i only get this maybe once every 2 mths was super disappointed
Glad to see they redone the place. Needed a makeover. Like the touch screen ordering kiosks.
Breakfast sandwiches at McDonald's are always fresh and we love the coffee as well.
Food is not that great and the servie is slow and messes up on orders alot
Excellent place to eat at any time of day.
I love the food but it sucks when your order is wrong consistently
fast and friendly. Always a pleasure
Stop making me pull aside for 20s delay. Yeah your drive-thru time improves but customer satisfaction plummets.