Reviews of Woodstock Home Hardware Building Centre (Coffee Shop)

Larry Bullington

Great place to shop friendly staff willing to help

Josh Robinson

Very helpful and available sales staff. They even had BBQ stuff out of season. Got some hickory chips and charcoal :)

angela harris

Its was a nice drive from London Ontario upon the employees was fast and efficient. Thanks

Janice Reynolds

Bad store for not having advertised goods available that are in the current flyers..Or getting very few in. This happens on a regular basis.

Jake Barrett

Very friendly and helpful staff. Good selection and delivery available.

Greg Carrie

Went to HH Woodstock looking for items shown online as being in stock. Staff insisted they did not stock one of the items, ever. One staff member was not helpful what so ever. Went to another HH. They where very helpful. Said they would be glad to order items for me. Also mentioned that other people looking for same item, so this employee ordered additional stock for store as well.

Usman Hyder

many items are almost cheaper than its competitors

Dan Scott

Great help, small but well-rounded selection. Small but awesome detail; their in-house hardware = Robby bits!

Amy Miller

Fast service, always stocked up with items you need

stephen sewell

Always have flyer advertising in stock. A+

John Duffy

Disappointed in their customer service. I’m wandering around the store looking for things and not finding what I need as the “customer service “ reps stand around laughing and joking.

Margaret Gerrits

Friendly and helpful staff. I'm all for supporting Canadian and local businesses:)

Michelle

This store in Woodstock is a 5+, Nancy in paint was fabulous, knowledgeable and was all about the service and products, she put all my information in a binder with rooms, explained the paint stamp cards program and that the cards are my …

mini pet

Knowledgeable staff that are willing to help.

Ron Rombout

Very friendly helpful staff we will return for more products

Philip Tanner

Best hardware store in town they actually know what they are talking about in the store

Tim H

More seasonal selection would be nice

Grace Lounsbury

Been in a few times and the staff is always helpful.

JAiR

Very helpful staff

Gary Vander Vecht

Staff is great, and they allow my dog's in the store. Reccomend to all dog owners

Randy Gouin

Lady was very friendly

Norman French

Piss pore

D mitch

Just want to Thank all the staff for first knowledge of products and there eagerness to help or find what I need. Always a friendly face and smiles are always on there faces. Thanks again to everyone and Merry Christmas to all the staff....

G. Hawkins

Bright, well laid out, friendly knowledgeable staff. I described what i was looking for and the staff member led me right to it and offered 2 colour choices. Yesterday i drove to 3 big box stores and they had no clue to what i wanted.

Kathy Boot

What courteous & experienced employees.I will.definately come.again.

Dan Gallagher Sr

Great choice of DIY and home accessories.

Dennis'pool&spaservice' T&DCigler

The overlord are only allowing curb side pickup at the Home Hardware. I needed a submersible pump, I called in for help & the staff was very helpful getting me a pump & getting me processed quickly. Just relax, read the signs & before you know it your back in business. Thanks Home Hardware.

John Ukos

i appreciate the plentiful help available at this store. great location for folk's in north west part of Woody. They have everything you would expect from a building supplier. I recognize most employees going back 20 years so must be a decent employer.

Marcia Coull

Very helpful

jeremy vandyk

I love the service

scott slade

excellent service !

Ron Roberts

Came here for Todd’s Doggs, but this place is awesome too!

Carrie P

Clean and organized

Mike Jubenville

When curbside purchase of a few fuses was going to take 5 to 8 days at other "Home" and "Tire" stores, I was able to get fuses in 30 minutes from Home Hardware in Woodstock. Very much appreciated!

George Tsapoitis

Great place

Kimmie Cassidy

Staff could be friendlier and more helpful. Not just oh down isle 4 not like it was busy dissappinted

Fishing Livestream

Had every thing I needed

Henry Vrugteveen

Great hardware store and friendly helpful staff.

Jonathan Weaver

Nice store Nice people

Jon A

I just found railway ties, item 2838-479 on the website. Site said I needed to choose a local store to find pricing. I selected my local store, and then the product was deleted and I needed to search for it again. (Poor web design). The product now showed with my local store and said "call store for details"; this is an awful web experience, and maybe appropriate for 1995. In 2019, you should not force customers to call a store to waste everyone's time. Called the store, and was transferred to another department after the answering person didn't know what to do. "Customer service" department said they could not provide me a price over the phone, and not sure if they could get the product. Stated "I would have to call around on Monday to see if anyone has this". This is literally absurd, and not even 1995, but more like 1985, that even in-store can't see pricing or availability on products you sell. People that have jobs need to use the weekend to buy home improvement products. I won't be surprised when home hardware goes out of business, because they run their operation like it was 30-40 years in the past.

Ashley Weiss

Everyone at this location is so friendly and helpful. They go above and beyond to see if they can order in something if what you're looking for isn't a stocked item. It is never difficult trying to find help when needed. Furthermore, they are a pet friendly establishment (before covid and now). I really enjoy taking my therapy dog in the store to get him accustom to face masks and different procedures since the covid pandemic. They always welcome him with treats and some pets. I find their prices comparable to other hardware stores in the area and they always seem to have decent sales going on throughout the year.

Michelle Geldart

Great, found what i needed...in and out quick!

Ken Cook

Good people.

NeLLy Robins

The paint desk lady was super sweet and helpful

jeffwende

Very helpful and willing to assist you all the times I have shopped there.

Margaret Palmer

Needed help with a stove range fan. Went to Home Depot and couldn't get any help. Walked out and drove to Home Hardware. Had the best luck with 2 people helping us with their knowledge and experience! Got everything we needed! Happy customers! Needed plumbing parts and these guys are the best.

Mark Bradfield

Friendly courteous staff

john mcnee

great customer service they were right there when I need her. What I needed and got up pretty fast

Greg Harrold

A big store with lots of stock and a big variety. Friendly people and a big lumber yard.

James Strang

Best grocery store in town!

Linda van der Worp

The store is great for house repair needs and outdoor needs as well, for your lawn and garden. From shovels and dirt to fertilizer and the plants to put in your garden to beautify your home. You can repair your home indoors and outdoors. From toilets and mirrors to shingles and insulation. Make a plan and then come in to get your needs at Home Hardware!!

Sarwar Ali Khan

Excellent customer service

call of duty fans

Was an excellent experaince. More then helpful

Paul Anthony Burrell

Lots of selection and great staff !!

Emmanuel Songsore

Extremely helpful and knowledgeable staff. They've never been wrong. Love this store.

John Neszmery

Painfully poor help finding something.

Kris Rogers

Friendly, knowledgeable staff, dog friendly, and tons of smaller parts the other "big box" guys don't have.

Sue Parkin

Always very helpful.

Allen Neff

Friendly knowledgeable staff. Waaaayyyy better than going to Home Depot here in Woodstock.

Spicy Jan

We visited the Woodstock HH to look at kitchen cupboards. ASHLEY was a super help and she really knows her design well.

Steve Cox

Love this store, dog friendly. So I choose it over other stores. Good selection of stuff friendly helpful staff.

Christina Shelly

Meh. Usually great friendly and helpful staff. Monday afternoon, filled with staff and a couple wandering customers, not a single staff greeted me nor asked if I could find anything despite my seemingly pointed trek through the paint department today. Clean, just devoid of human contact today. Disappointing.

Danielle C

LOVE this location. LOVE that we can bring our dog with us, he is our family so it's nice that he can be included in our shopping. If this home hardware had everything we ever needed, we would not shop anywhere else :)

Pete Muir

Just out Christmas shopping and looking around. Lots of items in stock and helpful staff working and smiling ????????

E T

Didn't know what a lightbulb was.

Eustathios Kytros

Not bad

Chris Wright

Website is unbearable. Staff are hit or miss. Some sections are all over it.

Jeff Williams

This Home Hardware is one of my go too spots they almost always have what I need and if they don't they know where to send me.

Glen Farrell (Up N Close Virtual Tours)

Generally visit the plumbing area. The gentleman that always seems to be working when I am in need of a part or advice is there and has never failed yet.

Ethan Smith

Very friendly and knowledgeable staff. This place is normally my first stop for any home reno I'm doing. They are also close to the north east end of Woodstock; something most big stores can't claim at all. They have a huge lumber yard. Once I needed lumber for a decorative project and an associate assisted me with finding the most aesthetically pleasing lumber for the job... which was going above and beyond!

Judy Walker

Love this store !

Classy K & B

Great service, and always lots of staff for assistance unlike the big box stores.

chase

Friendly & helpful staff

Simon Wilton

Great service from great people.

Diane Shortt

Found everything we went for and more. The new home decor area contains good selection of giftwear and household items .

Robert Widdowson

Hardware store with all you need. Nice staff.

Paul Zanella

This locations closes fairly early every day.. prices are very high compared to other hardware stores... Staff is nice and knowledgeable... Discounts happen weekly..

Jean C. Mouck Winter

Great place, great people, good prices

Nina Snider

Good location for your hardware needs.

John McHale

Good service friendly staff.

Jacob Van Der Kooy (vandejake)

Staff is a little lack luster and needs some inspiration towards customer service, many lack knowledge of locations for common items, however the store houses an abundance of locally required home items such as replacement light covers and attic vents for particularly the older homes in the direct area

Taylor Heyink

I only had good things to say about this store until a very rude man with a grey/black shirt made me feel extremely unwelcome. He completely violated my privacy and demanded that I show proof of mask exemption even though I politely …

D

This store has become nothing but desperate and hit a low in the community in the fact they went on to put a grocery isle in a hardware store to try and become an essential business for customers to actually go in the store. What happened to protecting your customers over GREED? While covid19 state of emergency is in place. Im glad it was put back to curb side.

Heather P

Always friendly and helpful staff.

Stephen Z

Had what I needed.

jason schrieber

Pretty expensive place to buy household items. You can find rare items that are not cheap but no one in town has

Eric Byers

Big store, clean and organized. Lots of staff to help you out and knowledgeable.

Dan Osmond

Always helpfull

Marianne Park

Unhelpful staff

Justin Tanner

Great customer service love going to this place

Curt Vanderwater

The customer service is just so-so. Have always found what I needed here.

Rick White

We recently had new countertops installed in our kitchen. Walt did an excellent job with the installation taking pride in his work while being mindful of our home. Would not hesitate to have him do other work for us when needed. Everyone we were involved with while selecting the colour and selecting replacement sinks etc were very helpful.

V Went

Awesome service

Kathy Price

Very helpful and friendly people to help you

Charlotte Hart

Had everything I was looking for. The older sales lady Donna was very helpful!

uwe meyer

Very friendly and lots of help I will go there more often

MPotter

The website is horrible. Nearly unusable and the staff are generally inept at helping find anything but frustration. They have some how managed to get even worse and slow since the start of covid rather than perfecting the new measures with time as most stores have. Everything about the way they operate at this location is infuriating to the point that it is worth the extra 20 minute drive out of town. This hardware store needs to be replaced with one that functions well.

Kenny Wills

Dog friendly store, they treated my puppy like a king!

Paul Yungblut

Excellent service and selection...

Tomas Guidolin

Excellent home building center, always great selection of building materials in the yard

Mary Miles

Staff are always friendly,and willing to help you. Very clean store.

Ashley Robinson

Prices are a bit higher but has great selection and it's cdn company

Diane Scott

Xmas decor 50% off. Very nice store

Ronald Paterson

Had a water pump fail after a couple months....no hassle exchange!!

Nathan Huinink

Plumbing layout is bad, half in one aisle, and the rest around the corner in the next aisle. Great people working there

ELIZABETH PORTER

Amazing service fast

Marcel VanStraten

We have shopped here for years and never been disappointed. Most of the staff have worked here for a long time, there are lots of employees and they are helpful and knowledgeable. They are willing to order special items, and always arrive on time.

Gary Harkes

GREAT SERVICE , KNOW THERE PRODUCTS , FAIR PRICES.

Jamie Leggott

The store staff was very helpful and friendly we were buying topsoil two younger fellows were careful putting it in the trailer but the older threw them and broke open a number of the bags.

Mark Struthers

I went in to try and order an exterior door frame they said they could order it so I went in to order it and got the run around for approx 6 weeks and got absolutely no where nothing but a waste of my time. Very unhappy customer!!

Harold Duckworth

Got what I wanted

Nancy Thompson

Offer full service not just for contractors!!!

Don Hoekstra

I just visited this store to get supplies and paint for a patch job in my laundry room. Shannon in the paint department was very knowledgeable and helpful. Great service and selection is why I frequent this store.

Jason Izzard

People are helpful to pick out what you need if you are unsure

WALLY MURDOCH

Good service knowledgeable staff

R L

There’s nothing like in independently owned small business attitude hardware store in a city. This locally owned hardware store has always given me amazing service, always goes out of their way. Even when pushed to the edge during the pandemic, like all of us, they have managed to hold strong. Thank you to the owner, management into to all the staff, Please stay safe.

Don Ralf

Home depot for life

Cory Bigham

I luv this store. Been coming here for many years. I can always find what i like here.

Roger Schuett

Ok

Jim Brown

Very helpful

garrett birtch

Excellent phone service and excellent in the store as well definitely will be back

Lorne Osborne

good, fast, friendly service.

Marsha Rivest

Manager is rude

Dennis Gibson

Awesome service

Amy Somers

Dave was a great help today

Dawood Zulfiqar

Home Hardware Woodstock has let me down, I do understand that these are not normal times for any operational business; however, the customer service at this location is been horrible. I called last week to place an order and was told that someone will be calling me back the same day to take the order, I did not hear back for 3 days. I called again (late last week) and still have not received a call back. On the other hand, Castle Allen Lumber has processed my order within hours for pick-up and highly recommend them for your building needs.

Janet Farley

Took an item for exchange not refund (yes over 45 days), but they waanted a 20% restocking fee!!!. I paid the bloody fee and walked out without exchanging my item. I had $50.00 worth of goods to buyl. They lost that sale and any future business over a restocking fee. Th person in charge at that time basically said he didn't care, to quote when I told him they would be losing that sale and any future sales. "Thats OK" I did not tell him I was planning on getting Quartz counter tops and cupboards refaced. With that attitude it will be a frosty friday before I go in that store again.

Yvonne Vanboekel

Good quality merchandise oversight store

Vince Chow

Excellent customer service

Doug Wortman

It's not very good stock

roxanne hostrawser

Great assortment of pots & good prices. Just had problems finding help!

sartaj singh

Went there for load delivery. Took ages to unload and i had to use washroom and i was told by the manager mike that washroom is not for public. Try to avoid this place. Home depot much better

Josh Horst

Very nice place.

Derek

Good service and prices. Clean, organized store. The big guys down the road should stop by and see what service really is. Quite often the prices here are better than the guys in orange.

Ryan gaukel

Always been helpful and very knowledgeable

Brenda Dolson

Thry took our number and going to call when it comes in

Patricia Sinclair

Nice place to go

jim van dyk

Best hardware store in town. Although, they have most anything you need, this doesn't feel like a big box store. Knowledgeable, friendly service. You don't have to wander around looking just find a red shirt and you are in and out in no time.

Doug Cote

nice place, helpful staff, I keep going back

Tom Schoenherr

Great people

m villeneuve

The staff was great, the service was great, and they were well set up with there PPE

Tom Sibbick

Lots of stuff in the store

Brenda Reeves

Had everything I needed.

Angela Zehr

Excellent service. Comfortable atmosphere. Excellent Covid measures in place for staff and customers.

Jeff Bragg

Very friendly and helpful staff

Murray Crawford

Friendly service

G Clark

Friendly knowledgeable staff

country girl

Another rave review for this particular Home Hardware. I wanted to change the outside lights on my house, but they weren't a stock item. With all this mess with Covid it has taken a while for them to come in, and a while for me to get in to pick them up, but Rob obtained them and held them for me to get in and pick them up. Once again Woodstock HH is tops.

Vice President

Great service and knowledgeable staff!

Dunwaukin Farm

Great place. I arrived on a Saturday night at 5:30 (closing time), looking for a microwave. (I thought they closed at 6pm) The guy let me in, helped me look, and carried it out to the car for me. Of course I bought one - when they were so helpful. (I was back in my car by 5:36, so I didn't take advantage of his kindness) -- OK, a year later -- all i can ask if = what has happened to this store. Twice recently i have been there and cannot find anyone to help, or if i do find someone, i know more about what i'm looking at than they do. I'm just a regular person, no special knowledge. Good staff is getting more difficult to find.

Bruce Winter

Great staff know their products

Larry Currah

Excellent service

Ken Klassen

Great service and love your road sign, will come back when I have a chance! Thanks for being reasonable!

Mark Macfarlane

good service good products good service

stamp out loud

Great place to buy things to fix and upgrade what ever u are doing

Ellen Hook

Good service

Fadel Zabian

Staff always helpful. Great contractor desk. All staff go out of their way to help you with anything. Great place to go especially if you want to support local and shop Canadian.

Monika S

Nicest Home Hardware I've been to! Lots of interesting gift ideas and unique items. Definitely need to go back!!

Chris Kohman

I like home hardware because it's not just a building store, they have a lot of nice unique home decorations too. If I'm picking up something for renos, or something for the house, I like to check out all their home decor too.

john gossier

Happy. Great service

Terry Weisler

Good service staff were there to help us find what we needed but not pushy to make us but what we did not want

Jason Wagg

Great place for home improvements

Jo Senior

EXCEPTIONAL SERVICE. Very rare today.....THANKS HH.

Steven Farkas

Staff member helped me find what I needed thankfully because I couldn't find it. Good customer service

Rick Aarnoudse

Amazing road sign! Definitely deserve 5 stars for telling the truth! Open Ontario! Fire Ford!

Lynda Remington

Huge store. Employees ready to serve and help you. You cant find it. They usually have it. Love this place.

chris habel

5 stars!!!! Starting a renovation with a ton of questions,,,,,,,awesome folks to work with,,,,,,will definitely be sourcing a majority of materials from them!!!

Lu-anne Newell

Nancy in paints is fantastic and knows her paint products well!!

Clayton Taurus

Decent selection

John Starkey

Nice store, helpful employees

Marc Erick Paquette

Good service and fast

Luisa C

Friendly, helpful staff and you can find whatever you need and more!

Dave Elliott

Store was busy and displays were crowded with sale items very difficult to find some things

M H

The owner is awful. We purchased at least $50,000 in renovation materials at his store but when we had an issue he treated us like dirt.

Donna Williams

After having a terrible experience at Home Depot in Woodstock trying to buy deck wood, we went to Home Hardware, what a difference , we had Excellent service! Have always had great service there!

Shawn Mitchell

Might need something from here now and then.. can find good deals once and a while.

Gary Fewster

Very helpful friendly staff

Pete Dunbar

Great service.

Amber Lees

Didn't have what I wanted

Colin Cook

Best service ever!

Hickory Hill

Greatest people ever! I had a horse lead with a snap that had become 'frozen' onto an expensive halter. No amount of hammering at home could dislodge it. Took it to the customer service guys at Woodstock, he took it out back and opened the snap!! Thank you so much. i have always found them to be helpful. They had no reason to help me out on something that they did not sell to me, but they did it with a smile. Of course i will be back.

Tom Wood

2nd best place in Woodstock for customer service

Barb Tom

Nice clean store. Very friendly and helpful staff. Pleasure to shop here.

Brent Scott

If you need anything ask for Brian he will help you out

Pat Christie

Some things hard to find

Craig Huitema

Had what I needed and was out quickly

Mary Lu Hearns

Very good variety of paints and everything we need

Ian Kittmer

There is always someone there to help you if you need it

Jim

Great and helpful staff, much better than dealing with teenagers at the big box stores.

Amanda Lockhart

Friendly helpful staff!

Wendy Evans

Friendly staff great service

MrAlsfan5

Friendly knowledgeable staff and great selection.

Brian Denton

Knowledgeable sales/technical people.. no wandering acres of concrete to find what you want..

Greg Holman

Knowledgeable and courteous staff. Great Weekly deals, great Canadian company.

Brian McLeod

Excellent

Thomas Wilkie

Always helpful

Crystal Johnston

Very friendly and knowledgeable staff.

Marg Morton

Staff needs better training

Cherryl Magee

Good deals

Susa

Awesome

Darren Force

Have what I need most time if thay dint thay try to get it

Jennifer Phillips

Line moved quickly, quick friendly service.

aaron vermette

Always have what you need nice parking and wheel chair ansible

Val Hughes

Great place to shop and dogs are welcome.

Pauly Bones

Great place to shop