You will be able to see the information of people like you who purchase the services of Ratio Coffee & Pastry (Coffee Shop) in Vernon (Canada).
To this day this firm has a score of 4.6 stars over 5 and this rating is based on 127 reviews.
As you can see it has an average rating is basically the best one, and it's based on a high number of opinions, so we may say that the valuation is quite credible. If there are many people who bothered to leave their score when they are pleased with the business, is that it works.
As you know, we do not usually bother to place scores when they are positive and we usually do it only if we have had a problem or incidence...
This Coffee Shop corresponds to the category of Cafe.
Amazing pasteries! Very cool heritage location and welcoming staff. Friday's always is a hit with delicious donuts.
I go here whenever I’m in Vernon. Best cafe around. Superb coffee and food. Absolutely love this place.
Great place to have a coffee. I stop here most times I am visiting Vernon. They have a very interesting take on the London fog. I would request that a changing table be added to the restrooms!
Hip coffee place. Nice iced latte
Great selection of pastries, both sweet and savoury!
Went on a saturday and had a great cup of coffee with very friendly service. Deducted one star because they weren't open on Sunday when we returned for our morning fix of joe. Why would a coffee place not be open on Sunday???
This space is Wonderful! The atmosphere is very fun. I loved my croissant and green tea chai latte that I ordered so much that I went back the very next day. The green chai was a very fun spin on a traditional chai latte. There were gluten free and lactose free options available. They went out of there way to offer gift cards to the hardworking nurses and healthcare workers in the community who were feeling their energy drain during the heavy days of the pandemic. So thoughtful!
Really delicious coffee and fresh baked items. A little pricey, but can’t argue with great quality. Lots of space for a variety of seating options and quiet study space. Free wi-fun and some outlets. Lots of beautiful natural light for a nice ambience.
Delicious almond milk iced mocha and gluten-free treats including brownies and macarons. Great decor!
simply the best! amazing croissants and coffee. really friendly staff ????
Had a great coffee and apple tart, friendly staff, great vibe.
Had an amazing juice and donuts were fancy
Service
Great coffee, awesome service. It is a great place for remote working
If you have food sensitivities, don’t rely on staff answering your questions. The lady that works there was very dismissive and disrespectful to my questions.
We were recommended to buy the specialty donuts here from a friend. On a trip out of town we decided to order ahead and picked then up. When we picked them up we peeked in the box. There was one missing. So we went back in to get it. The staff apologized and gave us the missing donut and and extra one. The donuts were large and decorated very well. The quality of was evident. We found them a bit dry. Now mind you we didn't eat them until we got home 5 hours later. I recommend you eat them asap. The one thing I can't help comment on is the price. WOW! Expensive. Call me cheap but $52 for a dozen donuts is a bit much. Don't ask your kids and relatives for what they want before checking the prices.
A must go in vernon. They make a fantastic macchiato (traditional style). It is fun to go on different days of the week and try the daily pastry. Doughnut day is the town favourite and has line ups (they are sexy pastries). But strudel day is the best. Good prices if you're buying bags of good coffee, and lots of paraphernalia at good prices as well (aeropress/chemex...). Always nice art on the walls, tried to buy a few pieces (a photo and a painting) but they were both already sold
Nice place for a good espresso and some REALLY tasty treats. The girl working the day we were there was super friendly. We all had a good chat. This also happens to be the train station my Grandma stopped at when she immigrated to Canada! Now it's a funky little coffee shop and bakery.
I sought this little cafe out on my brother’s recommendation. Worth it. The croissants were excellent, but it was the doughnut that stole the show. I had a cup of Guatemalan that was roasted to perfection and brewed right: really hit the spot. My son had a ham and cheese panini with peach chutney that made all of us swoon. Only let down was the sweet scone that was not bad… just didn’t live up to the other pastries behind the glass. Customer service was prompt and courteous. I will definitely be swinging in to this cafe every trip through Vernon.
Fantastic people it seems tiny but it opens up as you walk down the old hallway, family friendly for sure and guess what they make their own baked goods in house. You can get a foofyfoofy latte or a cup o Joe, to stay in or sit out on the wee patio they have. Prices are reasonable but it's not other coffee houses a real experience and historical venue stop by and grab a cup
Always delicious baked goods here, ratio cookie was killer and can't beat a good coffee
Ratio coffee is both incredibly delicious for cappuccino's as well as their donuts and muffins. Friendly service and great atmosphere. Absolutely love it!!
Not the best seating, but Dayummmmmm that was a fine cup of ‘spro!! Go check these guys out! I hear they also do donuts one day a week.
Great selection of bean juice and a sick patio.
Ratio has the most amazing donuts on Fridays. I enjoyed a peanut butter apple fritter today.
Great coffee and pastries everyday of the week, but do not miss doughnut Friday!
They are now able to sell alcohol to take home. Whatever they have you can buy a six pack or bottle of wine etc. Pastries and coffee are very good. Price is up there but you get what you pay for.
I enjoyed my Croissant and coffee. I always find it a bit funny when you’re prompted to tip, and do so and then the ‘cashier’ doesn’t bring your order to your table... especially when it’s not busy and they are basically just standing there...
#DonutFriday Delicious! Great coffee, friendly staff with welcoming smiles.
The donuts are worth every dollar!
Very cousy place with lots of great sweets and excellent coffee.
Almost 5 bucks for a fritter? Nope. not even a good fritter....
Wasn't impressed with coffee ... for half the price, I think McDonald has a very good coffee.
Delicious espresso, latte, etc. They serve Drumroaster Coffee, and have delicious pastries and other goodies.
Superb coffee, stellar baked goodies (every day a different theme like Donut Friday), fast and efficient staff! A real Vernon Jewel!
My new favorite spot for a morning date. Especially on fridays... They have made in house doughnuts!
Best spot in town for a coffee or craft beer on the patio. The Friday and Saturday night pizza creations are excellent and who can forget the most decadent doughnut in town?
Donut Friday is one of my fav days of the week. I love that it's always a new mix of donuts. Can never go wrong with the chocolate espresso filled tho.
Have an outdoor patio seating for diners. Very popular for their baked goods and coffees. They had a wall of local beers, gin and near by creators of these products.
Slow service, long lines, and they prioritize online orders over walk-in customers who drive and wait to purchase a donut. Never again!
great donuts but the online ordering is confusing. Said the donuts were ready to pickup that day but they weren't ready until friday? otherwise great stuff!
Best americano I've had. Pastries are wonderful and the atmosphere is just what you hope for at a coffee shop
Excellent coffee! The daily pastries are amazing! A must stop for anyone who loves coffee!
Very good coffee and Pastries.
Located in the old railway station the location and it's atmosphere is superb. Also appreciate the provided free parking spots, in a town blighted with parking meters. They are also delightful for offering different specialty baking items each day of the week.
Always a pleasurable experience; friendly staff, great atmosphere, well prepared coffee and tea, delectable pastries! I always leave with a smile on my face and a happy tummy
You guy's blew me away with the gorgeous vanilla bean whipping cream on top of my hot chocolate and then the cinnamon bun's.....wow. Only complaint is you don't make enough of the specials. Often you are sold out very early in the day and I have to go without ;-)
The most amazing donuts on #donutfriday, fantastic tea and coffee, great service and a cozy atmosphere. Highly recommend this place
Ratio is one of the best coffee places in town. Everyone is so friendly and I just love chatting the newest Disney/Star Wars news with Andrew, the owner! Would 150% recommend this place to anyone. I have never been disappointed.
The donuts and coffee here are amazing. I had the brown butter pecan donut and it changed my day. Places like this are worth supporting!
Genuinely confused. After reading all of these reviews, I was fairly confident in visiting this place - good food, good coffee, and solid wifi so I can some work done? Nice count me! I'm sad to say, none of the above was offered in my experience. I purchased an over-priced black coffee which was not of the quality I was expecting. Somehow overly burnt, overly bitter, but watery coffee. Which hurts a bit because I'm one of those black coffee drinkers, I like it just how it is when it's made right. My sandwich was dry, and the fillings almost non-existent. I just paid $8 for a fancy bun. The wifi was frustrating. First coffee shop I've been too where I have to go through a 5 minute sign up process with Telus to connect, and even then, it was so spotty and continually dropped that I resorted to tethering to my phone to work. I'm giving a star just for the employees who were working - they at least seemed cheerful. Unfortunately, I did try any of the baked goods - I was already dissuaded by the above mentions to venture any further.
Highly recommend! My mother in law recommend we try it out. Coffee was grade A! Smooth! No after taste, I am hooked!
Every time I’m in town I make sure I hit Ratio on a Friday. Best doughnuts and lattes I have ever had!
This place is to die for. I'll go back every single time I pass through Vernon. Delicious food, wicked coffee. Love this place.
Really cute spot, staff were super nice. This will always be a stop when I'm visiting Vernon. They have Dark Matter on tap!!
Everything is always amazing. Personal fav is the Croissant sandwiches and their ratio cookie, plus how awesome their donut Friday's are!
Ratio Coffee & Pastry is Vernon’s little gem! The staff are exceptionally friendly & they have taken every precaution during this pandemic to make it a safe & welcoming place. ????
Awesome food and staff. 10/10. Cardamom sticky buns and brekkie pizza are fantastic.
It's been three.months since I was there but still remember that pastry and flat white. Really good!
They have the best coffe in town 100% very good treats also.it has a great atmosphere also with friendly staff.
Very impressed by the kindness of this business and their commitment to keeping their staff and patrons safe!
Good atmosphere, friendly staff. Vernon is getting hip.
Really neat coffee shop, great vibe, awesome baked goods. A must stop.
Stopped in before Christmas on Friday morning for “Doughnut Friday”. Lineup was out the door however it moved quickly. No place to sit inside as it is small and was full, so did takeout. Many varieties to choose from, decision was difficult as they all looked delicious. Chose chocolate brownie, gingerbread and cranberry matcha. The doughnut itself was light and fluffy (not too sweet), its the toppings that add the sweetness and flavour. All three were very tasty. As this was my first visit I would have liked the prices visible for the doughnuts. Was unsure of the cost so hesitant to buy more. Still unsure as to the exact cost of a doughnut. (Close to $4.00 each I think). The pricing board is very large and just lists their drinks etc. Also had a regular coffee which was very good and reasonably priced. Only disappointment was that they crammed 3 beautifully decorated doughnuts into a box and they got smushed.
The baked goods are nothing short of amazing. Everything is made fresh daily in small batches and you can tell how much they care about the product they produce. Any time we're passing through Vernon we make a point of scheduling a stop here. I'll be totally honest though, I've considered driving there from kelowna more than once. It's that good.
I have only been here on Friday's - doughnut day! And there is always a line-up but the staff are friendly and proficient and the line moves quickly. The doughnuts are phenomenal, can't find anything else in the Okanagan that even compares. Sure, they cost a bit more, but these are big, gourmet, delicious doughnuts (so if you want cheap mediocre doughnuts go to Timmies haha). And so far they have knocked the specialty coffees that I've had there out of the park as well. Highly recommend.
The perfect place to get a vegan latte!!
I go here every time I come to Vernon! Best coffee and variety!
Coffee was good. Unfortunately staff was not pleasant. Order taker was unwelcoming and seemed put off having a job. Also, pastry descriptions were not clearly written. Apparently, having to explain what sweet treats the cafe was selling was another irritant for the order taker. The coffee baristo, on the other hand, was super friendly to everyone which was a vast contrast to the front line staff. The baristo was a savior to what started out as a very miserable experience.
Great coffee and breakfast sandwich. Nice feel to the place with plenty of seating.
Friendly staff with great service. Coffee tastes great and donuts on Fridays are soo good! Convenient parking and lots of places to sit.
Very good coffee, amazing chocolate croissants, nice atmosphere!
We didn't arrive in time, they were sold out of the donuts we came for. So we just had coffee, I th was average.
Super good, high quality pastry that's made right in store before your eyes. The drinks are also very good, I had a London Fog, it may have been the best one I've even had! Definitely recommend.
Excellent coffee and pastries. This place never disappoints.
Some positivity for the owner and his company!
Yes the coffee and pastries are world class, but its all about the service for me. There is no place like it when it comes to customer service. Andrew and his staff pour their heart and soul into every beverage and baked good. The only place to go in town if you ask me.
Great staff and excellent treats! Love this place, will be back again.
If you’re looking for delicious, fresh and unique pastries, Ratio is definitely the place to check out. Each day of the week Ratio offers a different type of featured pastry, all of which are worth trying. If you’ve heard hype about their donut Friday’s, it’s worth all the rage. The flavours that they offer are so interesting and fun, it’s hard for me to choose a favourite because they are truly all fantastic. Ratio is a great place to stop in while wandering downtown for a cup of coffee and some chill time. The building is huge, and offers a lot of seating, with a pretty outdoor patio, which is my favourite spot on a warm, sunny day. If you’re looking to try something a little more thoughtful than just your regular cup of coffee than I recommend visiting Ratio.
This place is worth stopping at, or driving from out of town to visit. The gluten free selection is AMAZING, made fresh in house and is priced fair. The drinks were also really good. Parking was easy, washrooms were clean and staff was really pleasant and knowledgeable.
Excellent coffee and pastries, friendly staff. They have been following COVID regulations well since day 1, and have created a safe and welcoming atmosphere
Best coffee shop in Vernon. Great coffee, phenomenal staff, and excellent food.
Cute atmosphere and delicious chai latte. Espresso cheesecake was a great pairing with my drink.
Loved this spot. The renewed use of an old train station is fantastic. The atmosphere inside was great and it was nice that there was more seating further back. They even had some kids toys for parents looking to sit and enjoy coffee. As far as coffee is concerned we had lattes that were quite good. Loved the fact that pour over and even a siphon was available as an option along with your espresso choices. I can give a full 5 star review only because I didn’t try the snack items. I would imagine they are good considering they were cleaned out by the time we came in (1pm). The staff was very friendly. There are products available for brewing coffee as well as fresh beans for purchase from Drumroaster coffee.
Great coffee and exceptional baked goods. Each day of the week has different items. The very best is Friday with some of the best donuts I have ever had. A fair warning though, this is also some of the most expensive coffee in Vernon.
Super pricey, coffee was OK at best donuts were not worth 4$a piece. I wouldn't go back and spend 20$ on a small coffee and 4 donuts.
Great venue for a fresh coffee. Nice serve and high quality. Great atmosphere!
This is my favorite Coffee place in vernon. The staff are very friendly and there are new treats baked daily.
My london fog was slightly grainy but the lattlw art was beautiful!
Fantastic coffee! Just had a decaf americano, so great. Staff here was really nice and their pastry and desserts looked great. Nanaimo bar we had on one occasion was awesome. Home to pick up some donuts tomorrow for their Friday donuts.
I love this place. Best coffee and pastry experience in Vernon BC!
What can I say. Donut Friday is my jam. A pocket of greatness in downtown Vernon.
Service
Great service, great coffee and the doughnuts are fantastic!
Friday gourmet donuts are the most delicious for miles around. Good coffee. A little expensive.
A little cute place with tons of healthy options
Great modern coffee shop and bakery run by really good people
Fun donuts on Fridays, queues out the door so arrive early! Some flavours aren't super strong – I had "Mexican chocolate" which had nothing Mexican about it...
Great coffee and treats. Unfortunately I’ve never been able to snag a vegan option even though I’ve tried loads! Also I’ve tried messaging them on three different platforms when their website isn’t working for order and have never heard back.
I love a coffee shop that is staffed and managed by people who so obviously love coffee and other people. Also the vintage road bike decor is legit.
Beautiful little authentic cafe, go on a Friday for their killer homemade doughnuts!!
Good coffee, excellent pastries. Interior is clean, spare and bright. Best dark roast coffee in town if you get the pour over. Update Feb 17 3021: During the Covid pandemic, Ratio has continuously improved their workflow to keep their workers and customers safe. They have consistently good product.
Best doughnuts I’ve had in a long time! Fresh made-in-house doughnuts have new flavours every week, so you’re bound to find something you love. We had the passion fruit caramel donut with Bavarian Cream filling - it is to die for.
This is a great little cafe that you'd expect to find in the city - right here in Vernon. I like to visit every time I roll through town.
Neat little shop.. A bit pricey but hey it's a small business with delicious coffee
What else to say? I've been going here since January and this IS the cafe in town. Period. Treat yo' selves to high quality coffee, baked goods, and food! Any given Sunday! Well actually they're closed Sundays, but you get my meaning hehehe!
I didn't feel welcome, prices are good if you have Rockefeller cash, would avoid and find other places to patronize
Your cappuccino is the real deal. Cheers
Awesome location and a wonderful blend of modern/retro/Parisian style influences, Ratio is THE cafe in Vernon! Andrew's coffee and customer service is first rate and Laurie/Megan's pastries are next level!
The best coffee in town, with a side of wonderful tasty treats and friendly staff. Ratio is one of the reasons we moved to Vernon. Ratio is part of my Sunday routine.
Great tasting Coffee and good Pastries. Friendly Staff. 5/5 This place is not designed for high flows of customers. Expect to wait if it’s busy.
Great coffee and pastries here. Had a very nice buttery flaky croissant and a silky smooth latte. It is in and old train station. The space is large and inviting. There is a large peek-a-boo window from the main seating area into the bakers. They even have a turntable and some vinyl.
First time trying this place and there's a hair in my donut and the hot chocolate tastes awful. 30 dollars for 3 apple fritters and 3 medium hot chocolates is ridiculous
Amazing service and coffee as always. Love every visit to your shop.
This coffee shop has some of the best pastries found in vernon , highly reccomend going !
Ratio is one my favourite coffee and snack place in the Okanagan! The quality is amazing and the service is too! Not to mention they have free parking and a beautiful outdoor seating area. #DonutFriday
I am a semi regular guest at Ratio but not yet “known” by anyone in particular but that doesn’t seem to make a difference in the stellar service and attitudes I encounter at EVERY visit ! I’m relocating back to Vernon soon after two decades away and you can be sure .... they’ll KNOW me soon !❤️
Got my order wrong twice. Hair on the Nutella pastry we got. Waste of 25$
Best coffee in Vernon! I also commend you for your positive position re Vaccine Cards. 77% of our population has been fully vaccinated. I for one appreciate being in a facility that cares about providing a safe environment for vaccinated customers. The other 23% can go to McDonalds.
Loved it! Best coffee in Vernon. Wide range of snacks too. Nice atmosphere. Friendly efficient staff
Great atmosphere, I love the multiple rooms. Both people at the counter were pleasent to talk too, polite and knowledgeable My cappacino was very good. My pastry was good There is a family room so it's a great place to bring your kids. I've only been once but will go when I'm in town, it's the best coffee place I have been to in Vernon.
Friendly service, good food and desert. Great Americano! Cool atmosphere in the historic train station
Pricy, 2 very small coffee a little brownie and a fritter over $15.
When it comes to enforcing vaccine passport rules you guys have my support we all must pull together so we can put a end to that horrible COVID-19 pandemic and I suggest all vaccinated customers to go down to that restaurant for very yummy nice tasting coffee & very very yummy and nice tasting pastry.
Fantastic coffee, great food and donuts that are not to be missed.
Second trip there today. Had a great black bean wrap and latte. Also a Ratio Cookie; going to try the other cookies next time, it was good but not my fav. Great vibe, terrific staff. Returning for sure for a third round
Very cute little cafe, with friendly staff. The coffee was delicious! I'd definitely come back for it. The donuts, on the other hand, were a different story. I ordered 7 different donuts to try, but sadly I wasn't impressed by any of them. They were average at best. I wouldn't recommend the donuts, but I would definitely recommend their coffee.
Meal type
Fantastic atmosphere, pastries and staff. The tea is served in unusually small portions though which is disappointing if you prefer a mug.
Great coffee, atmosphere and service. And a doughnut full of chili!!!
Nice that they have gluten free and vegan options for donuts!
I stop here every time I’m in the area for donut Friday. I can’t resist their amazing flavours like Blueberry Basil and Rhubarb Gin! Their donut dough though is always just slightly disappointing. If they perfect the dough it will be perfection! Their coffee and tea drinks are exceptional as well
Great gluten-free muffin at a reasonable price. And they use real chocolate for their mocha!
Really friendly staff, amazing coffee and pastries to make you drool
Really great coffee delicious confectionery and tasty pastry. Also a raving review about the authentic quality of the chai latte from my wife who absolutely enjoyed that it was real chai spice and not some syrup pumps and hot milk.
Donut Fridays are a must go if you live in the area! They are delicious and such fun flavours! I got a box of lemon/sourcream once, matcha glazed, and maple bacon. All were so good!
Doughnut Friday is not to be missed! The best doughnuts in Vernon!
Great to see the train station preserved. Ratio has great coffee and treats (I missed the donuts but the baked good are fantastic). Gluten free options. Good coffee. Room in the back has a train table and lots to occupy the kids. Definitely going to visit again.
Friendly staff, tasty beverages and a patio. I appreciated the café being open in the afternoons, even though the baked goods were usually almost sold out.
Ratio makes a great London Fog, (half sweet), I would give the tea a 5/5. I bought an assortment of donuts (6). Presentation was nice, but unfortunately the donuts were heavy. They were not light or flavorful.
Great place for coffee and pastries!!!
Cute little coffee place. Love the daily specials and their fridays donuts are some of the interesting things I have ever seen. They arent cheap but well worth the price if your looking for something yummy. I personally havent jaf their drinks, but my friend loves their coffee :)
Coming there on a Saturday -- sticky bun day -- I was a little confused to find a whole display case of day-old doughnuts and none of the aforementioned sticky buns. Did they sell out? Where were they? These doughnuts were being sold at half-off and I was very unsure, but tried one nonetheless. Good stuff, but still... -- "Mimi's Cake Tour"
Great little spot to grab a coffee. Pastries are delicious and very fresh. Staff were really helpful and friendly too.
Stopped in for a quite bite and Java jolt prior to hitting the trails. Awesome coffee, delicious snacks, friendly service. Ambiance is kinda laid back and relaxed. Perfect spot for a quick meet up with friends. The hot food options are a bit lacking but the sandwich I had was delicious.
A different special pastry each day. Amazing home made donuts in Fridays, and yummy galettes on Mondays..
One of my FAVOURITE local spots to come and hangout, they have amazing coffee, great atmosphere and very friendly staff. The last time I came in for an espresso I was very impressed, would recommend for either a quick bite to eat or to come hangout for a while!
Yum yum yummy donuts and coffee! Book ahead and pick up your donuts on Friday. We tried the blackberry maple one, and it was delish!
Great service. I just popped in for a quick caffeine hit (black coffee with maple) and really enjoyed it. The staff were lovely!
This was our first stop at Ratio and it won't be the last! We enjoyed hot chocolates and mocha after skiing, along with a sticky bun, chocolate chip cookie, and gluten free oatmeal raisin cookie. I haven't had a cookie in ages so the GF option was a welcome delicious treat. Service was quick and friendly and the cafe itself is cozy and charming. I loved the local art on the walls, and had we been there years ago when my kids were younger the toy area in the back would have been a welcome place to hang out.
Thank you for your exceptional sanitation and health protocols during this challenging time. Ratio still has the best pastries in town, by a country mile! You are community leaders in every way.
Love going to Ratio. Staff are great, coffee delicious and the sweet treats are amazing. Eclairs are my favourite. Can’t go wrong with a trip to ratio!
Cute place, with classy vibes. Has a really tasty breakfast sandwich.
THIS PLACE IS AWESOME! They have really great employees and great prices. The drinks are amazing and they sell t-shirts and coffee beans! 10/10 would definitely recommend
I wish there was more stars to give. I had the London Fog and it was hands down the best I have had in my life. Not too sweet just right. There was a line out the door but was surprised how quickly we were served. Friendy staff and warm inviting place. They do need a bigger place because it is amazing and popular. Give it a try and you won't be sorry.
It's okay, but not what I expected. Very little selection, staff engaged in conversation with another customer and among themselves whilst giving me my order, high prices, not exceptional pastries. Pain au chocolat tasty but I craved a microwave or something to warm it up into because it was rather dry. The cookies, the chocolate chip one somewhat burnt, the trail mix one we haven't tasted yet. Ah, the box tore up right away (I had to show the little guy what I bought) and I couldn't find any napkins or wait long enough for the conversation to stop, to ask staff where those may be.
The coffee and espressos are excellent. Really nice atmosphere in the old railway terminal especially outside. They could do with some healthier choices to eat though.
Pricey... But you get what you pay for. It's all such a treat!
Drumroaster coffee made by the staff of Ratio is some of the best coffee in BC!
Every time we visit family in Vernon we swing in here for Doughnut Friday. This place is creative and delicious!
Great breakfast sammies and service. We always stop here on our way through town.
Awesome beverages and doughnut fridays is a must do. Prepare for a line up and hope there are some maple bacon doughnuts left! You can order ahead if line ups arent your thing.
A quaint little coffee shop off the main drag. Quality coffee with somewhat limited pastries and food options. Service was very efficient and the staff were very friendly. Seating is somewhat limited depending on what time of day you go. I find parking very challenging in this area so plan a head.
Ratio is an amazing community coffee shop. They have an assortment of decadent pastries and a rotating special pastry each day of the week (#donutfriday having particularly amazing and exotic creations). They cater to both the coffee and tea connoisseur, showcase local artists, provide a cozy space to gather and foster a warm sense of community with their big smiles and friendly banter. 12/10 would recommend
BEST COFFEE IN BC (full stop)! After traveling around a lot of bc and hearing a great deal about local roasters, “speciality coffee houses” and finding little that matches the chatter, I found this place...which, as the name suggests, is the only place in BC that understands the importance of “ratio” when brewing a single origin pour over...! Well done! If your taste is milk based then you will also not be disappointed. Can’t fault this place as a barista myself..!
Yummy cortado, great vibes. It's only hi-quality here so expect a quality tax on your indulgences. Worth it 100%!
The friendliest people, best coffee, and creative baked goods. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Best cinnamon scroll and brownies in the Okanagan. Coffee is awesome. Shop is super cute and all of the staff are really nice.
Cute place downtown, and I would highly recommend coming on donut Friday! Although, I am really not a fan of their coffee or any of their drinks I have tried. I come here sometimes for donut Friday, but other than that there are much better options if you're looking for somewhere to sip a coffee and meet a friend
Really enjoy this coffee. Nice local coffee shop with outdoor patio and sitting area.
Amazing donuts and pastries! Love that you can pre order them online too
Absolutely stunning new cafe with a fantastic line of pastries from a talented baker. Brilliant selection of small batch roasted coffee which will make your mouth water and be happy. I have travelled across Canada and back a few times and yet to find a cafe with the coffee knowledge as much as Andrew and his staff have. The care they take to make a perfect cup of coffee is unrivaled.
Staff are courteous, go there Friday mornings for their homemade donuts!!!
Friday is Donut day. Gettem before they are gone! Also nice coffee
I finally got the around to trying Ratio and was not disappointed. I had soup and a flatbread for lunch - both were delicious. My espresso machiato was perfect as well. Lastly, the staff were friendly, helpful, and seemed to be enjoying their work. Highly recommended.
Lovely pour over. Great service.
Ratio Coffee & Pastry has been a small business leader for COVID-19 safety in my community through the pandemic, and this week has stepped up even more by supporting Vernon’s healthcare workers and welcoming Interior Health to host a pop-up vaccination clinic at the coffee house. You can bet I’ll be grabbing some if their delicious doughnuts this morning as I head in to work, donating to their community fund to support healthcare workers and getting myself a pin that read “vaccinated and caffeinated” in support of COVID-19 vaccines. Thank you Andrew, and the whole Ratio Team for keeping Vernon safe, caffeinated and supported through this tough time.
Ratio is always such a great place for coffee and a treat. They have done such an amazing job at adapting to new covid regulations, making sure the staff and customers are safe and comfortable! Soo thankful they are here in vernon ????
Great almond croissant ever.
Good coffee and baked goods. Soup is great! Very nice interior and patio and a very friendly neighbourhood feeling.
New school coffee; great bakery! Go on doughnut day. Other days are good as well, but... doughnut day. Seriously.
Love this place. I come here for the atmosphere and of course gluten free menu (Donut Friday!!!!) Which is awesome.
Take out
Ratio is impressive: Daily pastries and baked goods (Friday is Donut Day); Single origin coffee with complex flavour profiles; Eccentric breakfast selections that please the palate. My favorite selection is their single origin, loose-leaf teas. Joe is a brilliant young man who's very knowledgeable about the coffee or tea in the cup he's serving you. The staff are Cool Beans. Thank you Ratio
As always, the staff at Ratio are friendly and upbeat. The baked goods are outstanding and we really enjoyed the breakfast pizza that we tried for the first time on Saturday.
Super sweet staff and yummy drinks! Come early if you're wanting doughnuts though, as they do sell out!
Wow! Amazing place. Great staff. Loved my latte!
Wonderful experience. Great donuts and London fog! Great service as well. And the decor/ambiance was fabulous. Would highly recommend and will likely be returning!!
Best donuts I have ever tasted!!! We scarfed it down before we took a photo...it was that amazing! Plus they sell the very best coffee homebrew equipment Technician!♥️♥️♥️
Best coffee shop in the North Okanagan! If you have not been here before, you have to give it a try!
Their cappuccinos are delicious and the staff are friendly! Make sure you go on a Friday morning when they do their specialty donuts!
My go-to cafe when visiting Vernon. Their beans are a bit more fruity than is my preference and I've yet to be able to partake in #donutfriday but the staff is great and that back patio is a perfect place to enjoy a cappuccino or espresso.
Do I need to confirm the greatness of their croissant? You should definitely have one, paired with a latte!
Divine pastries and really good coffee and tea.
I’ve only lived here a week and feel like I’m addicted! Great coffee, fantastic food, and amazing service!
What can I say? Probably the best darn doughnuts in the west. Doughnut Friday is something of a pilgrimage from Kelowna. Every time I think the anticipation of the doughnuts is better than the actual doughnuts, I am shaken back into reality the moment I take a bite. There is no over-hyping these things. Also the drink are always great. 5 stars (a glowing review).
Breakfast
Dine in
$9 for a small coffee and a wonderful donut
Amazing!! Great London Fog, out of this world doughnuts and great customer service. My 2 yr old niece only wanted berries, so they got me some strawberries and didn't charge me for them. The doughnuts are only available on Fridays and are made in house. It was a great experience all around
Best coffee and pastries in town!!! The donuts people. THE DONUTS!!! The struggle is real without these. If your looking for coffee done right look no further. Ratio coffee has all your caffeinated needs.
Ratio is where you go to enjoy the finest coffee in the land. On Friday's you can indulge in donuts that rival Blue Star and Voodoo in Portland. So essentially you don't ever have to go to Portland again ...... or Italy.
Amazing, creative gourmet pastries. And the attention to detail for every cup of coffee is impressive
The staffs incredibly friendly and helpful. Pretty great stop on your way to BX Trail
Great third generation coffee house. Solid selection of beans from top level Canadian roasters. Excellent pastries.
Donut Friday ROCKS! So does their coffee. Good vibes for sure.
Scone was good, service was fine/chill, atmosphere is good, decor excellent but the coffee was *sour*. Although the presentation of the coffee was also excellent.
This coffee shop sells the richest espresso drinks, artisinal donuts that live up to their acclaim, and has amazingly courteous and fun staff. Add a patio by train tracks, and boom! It's a family favorite. My only complaint is that their New Years Olieballen only comes once a year. ;)
Awesome atmosphere. Great place to bring your family or friends to just shoot the breeze. The patio helps with that!
Everything was excellent; the coffee, the service, the pastry, the ambiance. They bake all their pastries from scratch, and they really know what they're doing. My chocolate croissant was amazing!
Gluten free yumminess for pizza and a sweet spot in downtown Vernon to visit friends and listen to local music!
Hands down best place in Vernon for coffee and treats. Daily lunch, soup, and pastry features, including #donutfriday. Expert, unpretentious staff always ready to recommend the perfect beverage or pastry. You won’t regret coming to Ratio.
Friendly staff great deserts..loved sitting outside on one of the 1st warm days. Tempting people with their fabulous carrot cake.
Excellent chickpea soup and chicken sandwich. The veggie sandwich hit the spot and was a filling meal with a little soup. Kambucha is light, slightly fruity, and bubbly. Great selection of teas and pastries!
Really good coffee and pastry, the location and building is beautiful. Was a great location to meet a friend for coffee and a catch up!
Insanely busy, line up out the door 30 minutes wait kind of busy, not sure it’s totally worth it. I had an americano and it tasted like hot water with a hint of coffee flavour, and a gluten free donut that wasn’t very good, the donut part wasn’t sweet and was very dense. Granted, GF donuts are tricky to get right but I’ve had much better.
All ways great service, amazing food and delicious coffee! Would recommend giving them a try! Well worth it!
Obviously popular, so I get I'm in the minority... but wow is this place overpriced. Six small and average tasting doughnuts for $23?!? And I really think the mystery pricing sucks. They are doughnuts... so if you're going to charge four times the typical price, don't you think you should post it somewhere? I didn't find out the ridiculous price until I'm at the till. I assumed she made a mistake, because there's no way half a dozen doughnuts costs $23, right? RIGHT??!! LOL. Whatever. I won't be back. If they were amazing, sure... but I can't honestly say the quality is any better than Tim Hortons. The size is the same or even smaller (the ghastly prices fritter is half the size of Tim's) and the flavor is... ok. Yes they have some weird creations, but weird by itself isn't worth the premium. One of the doughnuts I got was literally identical to one found at any place (yeast doughnut with basic frosting and sprinkles) and tasted about the same... but with a $3.50 price tag. Yeesh
Great service and great coffee. And they have a good selection of coffee hardware for the home.
Only had coffee and snacks. Snacks were very good. But coffee was only fair, or typical for North America. Very nice ambience and very friendly staff.
Every detail and bit of work that Andrew and his people have put into this place has made it such an awesome spot to meet, drink, and eat! It's super cozy and cute and the drinks are stellar. They have great gluten free options and vegan options (but not gluten free vegan options) :)
I pretty much only go on doughnut day (Friday) because the doughnuts are always delicious. That said I have been on other days and thier other pastries are also very tasty. I always enjoy the coffee and the service and though lines are sometimes long I have no complaints.
I ordered a sandwich yesterday with brie cheese and apple in it, to go. The place was very clean and I was in and out fast. Great location! Sandwich was a bit bland, like it needed maybe more onions? They threw it in the toaster oven for me, but it was barely warmed on the outside. Sandwich was almost $10. I really want to like this place, but I keep having less-than-wow experiences here. The sandwich reminded me of a meal I had at the Wild Oak Cafe in Armstrong, but the Wild Oak wowed me with the melty-perfect cheese, pop of flavor, and crisp bread.
Ordered the Banana Nutella donut and was a little disappointed. It tastes like banana but certainly not like nutella. I guess the drizzle on top is supposed to be nutella? Seemed a little misleading. Would try a different flavor next time I'm in town.
Other
Friday donuts are worth the wait. If you are in Vernon stop by and get one or two or like me get four donuts and a coffee.
Nice little coffee shop with good pastries and great coffee. Mocha was made with real chocolate so that is a pleasant surprise. Keep it up!
Great vibe, awesome staff, Friday is donut day! ???? Our favourite team trek every week, sending out the Donut signal from SQM Group!
Loved the breakfast pizza!!! Cappuccino was a bit foamy/milky. But very nice staff and atmosphere.
Atmosphere is casual and comfortable. Service is cheerful. Food is to die for.
This shop is a staple of Vernon. Great atmosphere, high quality pastries, and top notch coffee. They rotate the types of pastries they serve, focusing on a different type each day (Eg. Donut Friday). For sure worth going to whether you are a local, or just here on holidays.
I’ve never been disappointed with the quality of the coffee and pastries! I go here quite regularly and always leave having experienced great customer service. They bake cinnamon sugar donuts every day which is always a treat.
The perfect coffee and best beer selection too.
Happy with this find, during my travels across country. I'd definitely stop here again for another cuppa. The kids here know how to pour a good cup of coffee. The place was undergoing some renovations at the time. I bet it would look much nicer when it's done.
Great vibes, super friendly staff and a great selection of special coffees and teas. Not to mention they sell wine!
Amazing pastries (we tried the croissants) and oat milk lattes!
Great coffee and a cozy atmosphere! Amazing pastries too.
If they would offer water with espresso, I'd give 5 stars. A chic spot which makes you think you're not in a middle of nowhere after all.
Bought a aeropress add on from here. The coffee was good the Danish was good, and I really like that add on!
Great coffee. On the pricy side. Friendly staff
Not bad. Beware the cinnamon buns are massive, and portioned to feed you for an entire week
Fantastic as always. Great deco, comfortable and inviting. Capp was beautifully done. The pastries are wonderful. Fresh and interesting with new one for each day. Check the website for the pastries of the day. Gluten free options. Great patio for out door enjoyment. Staff is always happy when I am in. Makes for a great break during the day when I'm in town. I recommend it. Vernon people know.
Beautiful and warm cinnamon buns, perfect coffee -- with crema and rich flavour -- and cheerful, friendly, efficient service.
Good brews, tasty sandwiches and the baked goods looked amazing! Lots of space to hangout and work by the looks of it as well.
Brewed dark coffee, freshly baked scone, attentive staff, limited outdoor seating on a hot summer morning
Such good coffee and donuts!! Like really really good donuts!
Meal type
Famous for Friday donuts but go anytime. Great coffee, excellent food. Quality beer and wine choices. This is a favourite stop in Vernon.
Pastries amazing, decent coffee...but do not go if in a hurry.
Dine in
Cappuccino, macchiato, and pour overs are all great. Average price point for espresso based beverages are +-$4.75. Delicious selection of baking starting at +-$5. Good wifi, Large table in common area by stairs that is good for writing, children's toys are also there. Coffee supplies available for purchase. Outdoor seating is good for groups of two. Free parking out front.
Love love love! Cutest little cafe, with an amazing food and drink menu! Their London Fogs are amazing! Kombucha on tap is really great too! And you can’t forget Doughnut Friday’s! I’ve tried quite a few of them and they’re all amazing! The vegan doughnut has been my favourite so far! Recommend Ratio to everyone!
Their croissants are amazing! Outdoor seating looked very inviting, great atmosphere.
Service
Best coffee in town. Also some of the best food food and baking.
Good coffee but very expensive. They also carry mochamaster technivorn machines which are highly rated
Great coffee and treats, really cool establishment with friendly staff.
Great coffee and donuts as always. Appreciate the large outdoor seating area.
Spent a few hours enjoying this local hangout. Coffee was fresh and delightful, music was chill and enjoyable, atmosphere was laid back. Not a lot of seating was available which meant that for a Monday afternoon, Ratio coffee must be doing well. The seats by the window were super chilly but would be refreshing during the heat of the season. Will come back.
Love this local company. Specially their donuts on Friday mornings! Only downside is the prices.
Love it here! Great coffee, good people, good vibes :)
Best croissants in town! Cortado is a great pick me up and the breakfast sandwich is amazing
Really wonderful coffees and each day they have a different fresh baked treat. I bought a t-shirt and it's really nice as well. I love the branding.
Coffee and beer and donuts! A great little space with a tented patio. Lots of seating. Donuts on Friday. The lemon cherry is not too be missed the crunchy candy exterior and soft chewy insides - perfection - and a great selection of craft beers, cider and wine to drink in or take home.
Coolest owner and THE BEST DONUTS I’VE EVER HAD. ALSO the best coffee in town, hands down.
Great coffee, licensed and sell local beers and wine and pastries if you prefer. Nice outdoor seating area as well.
Great little coffee shop excellent food and service but I did find it quite dirty when I was in there.
This place has fantastic pastries and great drinks
Amazing donuts and pastries! Big selection of local drinks! I'm stoked to have this place downtown.
Delicious pastries and great coffee, there's not much more to want.
Great coffee and the Ratio muffin was delicious! I would have added a photo but I ate it too quick...next time I’m there I’ll take some photos.
Ordered Chai Tea Latte but had something with a really different taste. However, the sandwiches were so delicious.
Delicious FRESH food, great seating area outside. All together an amazing spot for a snack, hot/cold drink or a nice pizza on a Friday evening! Just AWESOME!
My favorite cafe in Vernon. They always have excellent pastries with some unique flavours. The pizza they serve Friday nights is truly superb, and the staff is always friendly. I love sitting on their patio beside the train tracks.
Was a cute little coffee shop, tried a London fog, was pretty good, could've used about half as much syrup, so I'd recommend getting it half sweet! The brownie was very rich, needed a big cup of water to get a few bites down! Definitely need to try it again.
Inconsistent. Sometimes soooo slow! Waited 10 minutes outside for a cup of drip coffee. Also the croissants which are delicious are shrinking. I wasn’t sure at first but today they smaller again. You guys are I. ‘Rip off’ territory now. Not buying here again.
The BEST doughnuts I've ever had. Worth every penny
Had the most delicious cinnamon bun and a vegan donut! Latte was wonderful!
Great coffee, music, wifi, other food and drinks. I spent a good couple hours here and got some work done while traveling. Recommended!
A great place to come alone or with friends. Great selection of coffee blends, pastries and lunch items
Love the venue. Has an upstairs area id downstairs and patio are full. Fresh, healthy and cutting edge meets classy eats. They got the Ratio just right. ;)
Donuts and service are never a let down here!!
Always phenomenal service with high quality coffee & sweets on hand. Would recommend Ratio to anyone in the region. Getting an americano there is a part of my weekly routine that I genuinely look forward to each time.
Best coffee in Vernon. Some tasty sweets as well.
Coffee was excellent! breakfast sandwich was average...Staff was very courteous!
Friendly people, great pastrys but not cheep. Highly recomended for a treat now and then
The sandwich of the day is a wee bit expensive but have it at least once. It's amazing. Good coffee and hot beverages too
Best coffee in Vernon.
I buy fantastic coffee and pastries from these wonderful people on a daily basis.
The ratio of pleasure to visit is 1:1. By far the best coffee shop in town! Indoor/outdoor seating, boardroom, and kid's play area. The staff are suuuper friendly as is the owner, and the pastries and food get a lot of attention. Srsly, get in here!!
Good vibes, staff is friendly. Croissants were sweet and crunchy. Coffee was a little weak and watery. Overall good experience, thanks for being open on Saturday!
Happy to support a business committed to keeping patrons and staff safe.
Best coffee in Vernon. Cozy place to meet a friend Great little treats And beer on tap
Great vegan donuts!!! Unbelievable! You won’t be disappointed!!
Went for donut Friday and was ABSOLUTELY in love of the donuts we ordered. The staff however we're a bit frantic and not as friendly as I'd hoped, cutting them some slack for how busy it was it wasn't any special. We drove from Kelowna just for the donuts and I'd honestly do it again, not every weeks though
A great coffee shop stop on our bikes! Highly recommend. Coffee was amazing!
Busy place! Good drinks and food. Long line ups but staff is friendly. A bit pricey but a nice treat. Limited parking. Order online for quicker service
This is Vernon's best coffee - bar none!! They also do great pastries, eclairs, sandwiches, wraps and don't forget their legendary Donut Fridays. The staff and owner here take care of the protocols that are needed during these tough times. I will support them because they support me.
LOVE Ratio! So proud to have this amazingly delicious, community minded, do-the-right-thing business in my town ❤️❤️❤️
I have good memories of the amazing donuts so took a friend there today and had such an awful experience, wont be going back. My friend and I entered he was the only person waiting to order and so he stood there for 7 minutes at the counter. The male server was facing my friend and for all that time he did not say hello nor will be with you shortly. This very arrogant young man who had the swagger of a rock had an air of importance not required for this job. The other sever was busy doing dishes and so she was not at fault. Only after I asked my friend if her ordered yet did they bother to pay any attention to us. Each and every customer is important to your business and being polite and acknowledging your waiting customer is basic. The owners need to have secret shoppers visit.
Fantastic coffee and lattes... Wow! Scones and pastries are great too. The donut Friday thing is...meh. the toppings are unique and tasty but the actual donut is too dense and has the texture of bread. They kind of taste like day old donuts with fresh icing :( outside of that this place is great! Cool vibe and awesome staff.
Great food, great coffee, great service. Highly recommend.
Been to Ratio roughly 5 times and I love it! Coffees great tasting and make sure to get their Friday donuts, pricey but good! Always busy, can order online, and clean inside
Best coffee I have had in the Okanagan! Don’t forget to try one of their amazing in house baked good ????
Had a fantastic time good pizza and a boulavardier. If you like Manhattans then you'll love this drink. Coffee is top notch too this guy knows his stuff!
This is my go to spot, great food and staff. Littler curious why I have to pay for a decaf Americano when I order my decaf coffee. I get there isn't enough people to brew decaf coffee, however I feel it's unfair that this is my fault and I then have to pay the Americano price. Other places (not in vernon) will charger me the coffee price. Otherwise awesome.
The sandwiches and pastry are good, however you should get your vaccination card handy as they ask to see them
We are newer to Vernon and this has become one of our favorite places to visit. The atmosphere is cozy and the area opens up to another section with more seating. The food is good and made fresh daily.
Awesome staff and coffee. My favourite coffee shop in the Okanagan! Good beer selection on tap in the evening, would like to see this part of the business expanded (open later and more beer on tap!). Keep up the good work!
I like to visit and enjoy a pastry or have my daughter play in the kids area down the hall. I find their drinks and sweets are very hit or miss - sometimes amazing (doughnuts and salted caramel brownie) and sometimes a tad disappointing (London fog and some sweet treats I’ve tried). Overall a nice warm atmosphere.
Best coffee shop in town. I highly recommend it. Have an espresso and compare with other places to fully realize the difference. I'm not even much of a coffee drinker but I will have an occasional one at Ratio. The doughnuts are amazing. Chewy, stretchy, deliciousness. Fridays are their big doughnut day but my favorite are the daily sugar donuts.
The vibes are real. Well-lit pretty much everywhere which is a major plus. And the drinks always deliver. One of Vernon’s best spots.
I can't believe this place is in Vernon. The espresso and pastries are comparable to some of the best shops I've visited in Portland, Seattle and San Francisco. Even better: Andrew and his team have created a true "second place." It's not unusual for a bunch of locals to sit around the coffee bar and swap stories. It's Vernon's version of Cheers and I love it.
Great coffee and nice outdoor patio area.
Underwhelmed. Counter personnel were more interested in having their chit chat and what I ordered was not what I got. Try your drink before you leave...
Great coffee and pastries. They go out of their way to accommodate plant powered people like me. Fibonacci book is great too.
Nice patio. Quality of coffee and baked goods ok, but not spectacular. Still looking for something better in Vernon. Friendly staff.
Amazing specialty coffee products, delicious drinks, and great service! Highly recommended.
Safe during Covid.
Regular sized lattes are the perfect ratio of expresso to milk. Americanos are perfection. Delicious. Everything.
Exceptional pastries and coffee, this place really needs no introduction it's a local institution.
Ratio has the best service, pastries and coffee in Vernon.
Lovely coffee shop in downtown vernon right by the railway which gives a cool setting that is uniquely Okanagan. They're "thing" is to bake a different type of dessert/pastry for each day of the week (Friday is donut day by the way). They have a great patio with lots of seating but not a lot of space inside. Also, it is recommended to show up before 9 if you want a seat or are in a hurry because it gets busy fast and lineups out the door are common.
Really bitter coffee. Tied for worst coffee I've ever had (no exaggeration). My wife enjoyed her iced tea. Cool location, servers were decent.
the chocolate eclair and almond croissant was super good
Fabulous coffee shop in Vernon with fun decor, friendly staff, and probably some of the best donuts I've had. The americanos we ordered were delicious and the gluten-free donut had the perfect density and the icing was not overly sweet. Great patio space too. Highly recommend this spot!
Ratio never disappoints! Good coffee and great food and the atmosphere is easy going. Also they have a great outdoor patio area.
Ratio's staff are friendly and extremely talented bakers. Every Friday they have a beautiful selection of donuts, which includes vegan options. I really enjoy their unique flavors of tea. Their prices are on the higher side, but ingredients are often locally sourced and high quality. Great atmosphere on the outdoor patio.
Ratio is my ‘must visit’ coffee shop when I’m in Vernon. The Chai Latte tastes divine and you can’t leave without trying any variety of their croissant ????
Great staff and great coffee, make sure to check out donut Friday!