I ordered breakfast poutine, which is basically a chopped up breakfast plate covered with hollandaise sauce. I was on my phone when it arrived, so I took a few minutes before my first bite... and when I did - AAAGH!!! It was so hot it immediately caused blisters and stuck to my mouth causing even more pain. I had to try and eat out of one side of my mouth and use my napkin to prevent food from spilling out. I only managed about a fifth of my plate. When the waitress asked if I was enjoying my meal I told her it was excessively hot. She looked confused and I clarified that it was blisteringly hot and pointed to my mouth. She Shrugged and kept on chugging.
Finally, tired of the process and annoyed at the lack of care, I went to the checkout. I was asked again if I enjoyed my meal and I explained why I hadn't. The cashier laughed at me. I was shocked and it definitely showed on my face. The cashier pressed forward asking what I expected her to do when a grown man can't carefully eat his food. She then looked around at the other patrons gathered to pay and laughed at me again. Now she felt she had an audience. I told her I didn't know what someone should do in these circumstances but making fun of a customer is probably not the best idea and I was finding this whole scenario very insulting. She insisted that I was insulting her by making a ridiculous complaint about the food. She then pointed out again that any grown man should be able to eat his food without burning his mouth (in a baby voice). And laughed at me again, this time encouraging embarassed onlookers to join in the mirth. I didn't point out that food that hot had to be microwaved. I also didn't remind her of the multimillion-dollar lawsuit McDonald's had to settle for a food-related burn. My face must have said enough because, in an insulting tone, she told me fine, you just leave. I did and I won't be back.