Reviews of A&W (Coffee Shop)

Pierre Morin

(Translated) Uncle Burger very good, rings too oily ... I took a mini Chicken Burger that lacked flavor ... still expensive !! (Original) Uncle Burger très bon, rondelles trop huileuse... j'ai pris un mini Burger au poulet qui manquait de saveur... quand même dispendieux!!

Malay B

I'm a big A&W fan. I love their distinctive taste in burger and root beer but this location is the worst. …

Normand Charest

Ok

Honam Ku

We ordered drive through and order was incomplete and food was cold. We love A&W but we will certainly avoid this one in the future.

Mélina Houle

(Translated) Good burgers, good fries, the meat has the texture of meat and is juicy, in the genre, so it's a good restaurant for food. A downside, however, the service seems slow at the branch visited, we take the order fairly quickly but you have to wait a long time before you can finally taste ... (Original) Bons burgers, bonnes frites, la viande a la texture de la viande et est juteuse, dans le genre, c'est donc un bon resto côté bouffe. Un bémol par contre, le service semble lent à la succursale visitée, on prend la commande assez rapidement mais il faut attendre longtemps avant de pouvoir finalement déguster...

Steve Cadieux

(Translated) Very well served people Very courteous (Original) Très bien servi gens Très courtois

Roxanne Richard

Nice, clean, new and quick

Sylvain Cote

Brand new and so are the employees, so be patient ????

Floriska Mustiere

Breakfast was good & fresh, friendly staff !

Steve Frechette

Good food. But the service is extra slow. They takes all orders but dont serve when its ready.

Martin “and” Zariffa

Ok food, reasonable prices...have to have a root beer when u r there????

Simon Cardinal

(Translated) I went for the wild salmon which was delicious..???? (Original) J’y suis allé pour le saumon sauvage qui était délicieux..????

Martin Johnson (OrangeBender)

Fries were old and dry, all of their soft drinks tasted like water. Slow service and incompetent personnelle taking your orders. I would of prefered to deal with a machine like McDonald's than their incompetent staff that doesn't know what combos come with included in price and what's considered additional costs...

olivier grenier

(Translated) DINING ROOM CLOSED, DO NOT INSIST. It would have been nice to announce it outside, it would have saved me 15 minutes to disembark + re-embark a disabled person from the vehicle (my mother was leaving the hospital and wanted AW) We went to McDonalds and she enjoyed even more. (Original) SALLE À MANGER FERMÉE, N'INSISTEZ PAS. Ça aurait été bien de l'annoncer à l'extérieur, ça m'aurait épargné 15 minutes pour débarquer + rembarquer une personne handicapée du véhicule (ma mère sortait de l'hosto et voulait du AW) On est allés au McDo et elle a apprécié encore plus.

Cindy Fontes

(Translated) we ordered on delivery ... so they are the ones who take care of the order we get along. we ordered 2 buddy burger, 1 chocolate milk, 1 rootbeer, 1 chicken wrap, 1 beyond meat as well as a fries and an onion ring. we had 2 buddy burger and 1 glass of milk. ridiculous. (Original) on a commandé sur la livraison... donc ce sont eux qui s’occupe de la commande on s’entend. nous avons commander 2 buddy burger, 1 lait au chocolat, 1 rootbeer, 1 wrap au poulet, 1 beyond meat ainsi qu’une frite et une rondelle d’oignons. on a eu 2 buddy burger et 1 verre de lait. ridicule.

Salim Ouazzani

Food is good but the drive thru service is extremely long and slow nothing like Tim hortons or McDonald's

Jean Réal Lamarche

Keto "friendly" options

D V

(Translated) Good burgers! As in the ads! Festive atmosphere! Smiling staff! But lack of space on the benches: / (Original) Bon burgers !comme dans les annonces ! Embiance festive! Personnel souriant! Mais manque de place sur les banquettes :/

yuliya apostolova

Beyond burger is great !

eddy kik

Take out

Spike Nexus

(Translated) It was good at the beginning but the last 2 times that I went there, full of errors and disgusting Finished for me to eat (Original) C était bien au début mais les 2 dernières fois que j y suis allé,plein d erreurs et dégueulasse Fini pour moi se restaurant

Kellie Roy

(Translated) Cold onion ring, two mozzarella trio with a SAMPLE of bacon ... not strong (Original) Rondelle d'oignon froide, deux trio mozza avec un ECHANTILLON de bacon... pas fort

Donald Wood

Will never go again terrible waited 1 hour so the girl gives me attitude on top of that i was so looking forward to this place opening 2 min from my house but they lost me and many more i told not to go for my part total boycott!!!!

Catherine Dagenais

(Translated) If I could have put a 0 star I would! Badly made order, flat liquor, too sour lemonade, overcooked burger, half-hard bread. In short, real shnout !! In addition, the employees persisted among themselves for their schedules for clients. Not strong. In any case, we will no longer return to this address. Hoping that the one on Arthur-Sauvé is better. An intense management of this address is to be done. (Original) Si j'avait pu mettre un 0 étoile je le ferait! Commande mal faite, liqueur flat, limonade trop sure, burger trop cuit pain a moitier dure. Bref, de la vrai shnout!! En plus les employées s'obstinait entre elles pour leure horaires decant des client. Pas fort. De toute façon nous ne retourneront plus a cette adresse. En esperant que celui qui se trouve sur Arthur-Sauvé est mieux. Une gestion intense de cette adresse est a faire.

A.Julien

(Translated) Slow drive-thru 30min !! (Original) Service au volant lent 30min!!

Vendura

Meal type

Don Brown

Good stop for fast service & good prices for your meal.

Simon Chevalier

Meal type

Ronald Trépanier

Dine in

noel tremblay

(Translated) I ordered the car, but they forgot a slipper in my order ... I phoned and I didn't even have to ask that they offered me a free slipper in addition to the one who was missing. Great service and the employees are really nice! ;) (Original) Je suis passé à la commande à l'auto, mais ils avaient oublié un chausson dans ma commande... J'ai téléphoné et je n'ai même pas eu à demander qu'ils m'ont offert un chausson gratuit en plus de celui qui manquait. Super service et les employés sont sympas à fond! ;)

Iamdjfinest “DJ Finest”

excellent service

Nicro 3

Terrible they need more training everything I asked for through take out was omitted and not even an napkin added to order do we now have to ask for a napkin to be added Chicken filets were dried out must have been in warmer way too long will not go back

Greek Texan Dad

Says 24h but its close 12hpm

Alain Chartier

(Translated) Service a bit slow but the Mozza was very good. (Original) Service un peu lent mais le Mozza était très bon.

Christopher Little

Always said, best burgers around beat's the Golden Arches any day.

Camille Laflamme

Mmmmm good

Tanya Cusson

(Translated) At supper time; reheated stiff old fries and even the meat seems to have been cooked ahead of time and then reheated. Really not for our money (Original) A l’heure du souper; vieilles frites raides réchauffées et même la viande semble avoir été cuite à l’avance puis réchauffée. Vraiment pas pour notre argent

Zzairia

Very delicious the only complaint is it's slow. If you have the patience it's worth the wait

Édouard Pilon

(Translated) The chicken strips are pressed chicken and the rings are no longer spicy but overall on the burger side it's good. (Original) Les languettes de poulet sont du poulet pressé et les rondelles ne sont plus épicées mais dans l'ensemble du coté hamburger c'est bon.

Anne Rochette

Dinner

G L

Great burgers

Michel Martin

I loved it

Peter Fitzpatrick

25 min wait

Jean-Claude Coursol

(Translated) Disgusting fries! Disgusting burger! I almost threw up! In addition to the slow drive-thru. My first and last visit. (Original) Frites dégueulasses! Burger dégueulasse! J'ai failli dégueuler! En plus du service au volant lent. Ma première et ma dernière visite.

Kevin Bastien

(Translated) Very slow domestic service, but the food is good and fresh. (Original) Service intérieur très lent, mais la nourriture elle est bonne et fraîche.

Marie Lesieur

(Translated) Shabby service. Employees serve the drivers behind the wheel before those inside the restaurant. People driving at the wheel had their order after 10-12 minutes of waiting while those inside had to wait 25 minutes. The times are indicated on the hooked monitor that shows the pending commands. This is very well identify those inside (2 rows of the top) and those of the driving service (bottom row). (Saturday, November 2, 2019 at 17:25) (Original) Service minable. Les employés servent les gens du service au volant avant ceux à l'intérieur du restaurant. Les gens au service au volant avaient leur commande après 10-12 minutes d'attente alors que ceux à l'intérieur devaient attendre 25 minutes. Les temps sont indiqués sur le moniteur accroché qui montre les commandes en attente. C'est très bien identifier ceux de l'intérieur (2 rangées du haut) et ceux du service au volant (rangée du bas). (Samedi 2 novembre 2019 à 17h25)

Hummus Dip

I'm so happy to to have a new a&w close to my house, (the one on Boulevard de la Grande-Allée, corner Chemin de la Rivière-Cachée, is a very non friendly a&w, hope here will be better.

jpierre coderre

(Translated) Service is good. Food was good and hot (Original) Service est bon. Nourriture était bonne et chaude

Judy Warren

I order my food from this A&W St-Eustache, from Uber eat my burger, then did not peu bread only juste somme salade and burger meat, I will take pictures and report this to Uber eat, do not going to this A&W !!!

David Cloutier

Hot freash and place is clean and the staff are great

Alexandre Bell

This place is not open 24hours just a heads up to anyone who expected a actual quality experience from this place . How can your selling point be OPEN 24 HOURs and not be open 24h they close at 10pm.

Rene V.

(Translated) Terrible service !!! Waited 15 mins drive to get burnt coffee. Forced to throw it away. Coffee not ready. ????????‍♀️????????‍♀️????????‍♀️ (Original) Service exécrable!!! Attendu 15 mins service à l’auto pour avoir un café brûlé. Obligé de le jeter. Café pas prêt. ????????‍♀️????????‍♀️????????‍♀️

Keith's playlist McCarthy

Quick service, easy access, food a bit more expensive than other FF but better quality IMO

stefie gs

(Translated) Incorrect order, missing 1frite in the bag so less fries per person, it was cold and the assembly of the hamburger left something to be desired. Good luck getting out of the parking lot and getting back on the highway it's terribly poorly located. (Original) Commande inexacte, manque 1frite dans le sac donc moins de frites par personne, c'était froid et le montage des hamburger laissait à désirer. Bonne chance pour sortir du stationnement et retourner sur l'autoroute c'est terriblement mal localisé.

kris charbonneau

Cool staff, they should have a tip box at the cash ;)

Enid Gordon

Love your root beer. Ordered a plant based burger with no onions or mustard. We got everything that we didn't want on the order. Think we'll stay away for a while.

Therese St-Denis

(Translated) We wanted to try it once, It is done. Disappointed, it's expensive for a small portion and it's very ordinary. Truly fast food at its most basic. We won't go back. (Original) On voulait l'essayer une fois, C'est fait. Déçu, c’est cher pour de petite portion et c'est très ordinaire. Vraiment du fastfood à sa plus base expression. On ne retournera pas.

Robert Allard

Service

Max P

(Translated) I had a lot of hair in my burger I went to the driving service. Monday June 22 3:30 am ... this is the first time that it happens to me hair with the bulb in my food it was not one of my many hair !!! (Original) javais plein de cheveux dans mon hamburger je suis allee au service au volant . lundi 22 juin 3h30 ... c'est la prémiere fois que ca m'arrive des cheveux avec le bulbe dans ma nourriture ce n'étais pas un mes plusieurs cheveux !!!

Sam

Service…

Sylvain Lauzon

Awful. First of all there was way too many people at the front behind the counter (6 different people) acting like if they were working, when the inside restaurant part is visibly close and they're only serving drive-thru service due to co vid19 restrictions... The food was bad I felt sick the very next day even though I tried eating only part of it. The sandwich wasn't done properly obvious tampering with the food. Strange stuff in the mayo... Very disappointed. This was on Sunday may 31st, 2:55 pm.

Rich Wager

Service

Rich Lang

(Translated) Undercooked and expensive and almost shredded onion rings. No (Original) Pas assez cuits et rondelles d'oignon dispendieux et quasi effiloché. Nul

Raymond Babinskie

Both chicken sandwiches were good friendly staff but did not appreciate that both washrooms were closed! We were not even able to freshen up before lunch! Not acceptable!

Quantum Logix

They need to fire everyone there including managers and start because its supposed to be fast food not Slow food . three times now ive waiting 15 minutes in drive through by myself for three coffees and three egg bacon sandwiches

Thomas Tammler

Good nice burger

Japhie Francois

(Translated) I was simply shocked by the professional service, courteous but above all with a smile and contagious energy. What a nice surprise to be served a meal late at night but with an unforgettable smile and courtesy. It's reassuring to see young people love their work so much. The order was precise and you were very well put together with a lot of care. I take my hat off to the evening shift (Original) J'ai rester tout simplement sous le choc par le service professionnel, courtois mais surtout avec un sourire et une énergie contagieuse. Quelle belle surprise de se faire servir un repas tard le soir mais avec un sourire et une courtoisie inoubliable. C'est rassurant de voir des jeunes aimé leur travail à ce point. La commande était précise et le tu as été très bien monter avec beaucoup de soins. je lève mon chapeau à l'équipe de soir

Jason Simard

I eat two burger and sweet patato and this morning i threw i dont recommend it a all its unbelivebale that 31 dollars made me threw up i hope people take this seriously

Micheline L.

Meal type

Jean-Guy Philippe

(Translated) The food is good. But they don't take the order the way they want. (Original) La bouffe est bonne. Mais ils ne prend pas la commande comme ont le veut.

Matthew Di Bari

It’s new, so I guess it makes sense that they’re really slow and disorganized. They lack leadership, girl giving out orders didn’t even know what she was saying herself, maybe she should’ve helped the staff in the back instead of just standing there. Constant arguing between front and back staff doesn’t help with efficiency either. Also, being new doesn’t excuse the lack of customer service and politeness from staff. The guy working the windows was the only proper A&W staff member there

gerardo velasco

Its was good but its take to much time on the drive thru, beside that food is good

Frédéric Lemay

(Translated) Not a hello, not a good day and they forgot my sauce for my sweet potatoes that I had asked for (Original) Pas un bonjour, pas un bonne journée et ils ont oublié ma sauce pour mes patate douce que j'avais demander

Serge Payment

Lunch

Alex Maxim

I loved it ! I went there yesterday and I got the beyond meat burger and it was absolutely delicious the best of all the restaurants!!! The staff was extremely polite and fast ! I will definitely come back

Mike D'Addario

Dinner

sylvain santerre

(Translated) It's beautiful, it's new. The staff are courteous and cheerful. They are very busy and make several mistakes in the orders. Had to flip a burger 3 times because they weren't correct. It becomes difficult when driving in the car, we don't have time to check, so I go inside and make sure everything is perfect. I had never had a problem like this in Boisbriand. (Original) C'est beau, c'est neuf. Le personnel est courtois et souriant. Ils sont très occupé et font plusieurs erreurs dans les commandes. J'ai dû retourner 3 fois un hamburger car ils n'étaient pas correct. Ça devient ardue lors des commandes à l'auto, on a pas le temps de vérifier, donc je vais en dedans et je m'assure que tout est parfait. Je n'avais jamais eu de problème de la sorte à Boisbriand.

Chantal Boule

(Translated) VERY NICE PLACE TO EAT Inexpensive (Original) TRÈS BELLE ENDROIT POUR MANGER PAS DISPENDIEUX

Stephane Charbonneau

(Translated) A&W is my favorite burger fast food, for the taste and their environmental side. But THIS no ... First of all, there were 4 of us ordering with discount coupons, but the cashier didn't know how to use them, that's correct, it can happen ... but she told us an error in the command. She told us to add a lunch burger to our bill. In addition, we ask for the choice of drinks that come with the coupon, but we offer drinks that must be loaded in extras, without having specified it. And then it's the fact that this fast food only has garbage cans. No sorting of recyclables and compost like its other branches. If not for the taste of the food, I like it. (Original) A&W c'est mon fast food à burger favoris, pour le goût et leur côté environnementale. Mais CELUI-CI non... Tout d'abord, on était 4 à commander avec des coupons rabais, mais la caissière ne savais pas s'en servir, c'est correcte, ça peut arriver...mais elle nous à fait une erreur dans la commande. Elle nous à ajouter un hamburger déjeuner à notre facture. En plus, on demande pour le choix des boissons qui viennent avec le coupon, mais nous propose des boisson qui faut charger en extras, sans l'avoir préciser. Et ensuite c'est le fait que ce fast food n'a que des poubelles. Aucun triage des recyclables et du compost comme ses autres succursales. Sinon pour le goût de la bouffe, j'aime ça.

koolio21able

Great taste just beware of those extras