The WORST service I have ever had. My grandmother and I came here for lunch the other day as she has always had great experiences here, and sat in the front room; which - although outdated - was quite clean and charming. The server, however, asked for our order while she was dropping off the menus, before we had had a chance to look. I explained that we would take a couple of minutes deciding, and we didn't see her at our table for the following half hour. We watched her serve the other two tables in our vicinity, completely ignoring us, and, finally, I had to go back to the bar to place our order because she obviously wasn't interested in coming to our table. I found her reading a menu in the back and had to say "excuse me" a couple of times to catch her attention. She looked startled, and came to our table a few minutes later to apologize and offer a refill on my grandmother's drink. I would have been perfectly willing to understand, having worked in the service industry myself as a student and therefore knowing that after a lunch rush everything gets a bit confusing, but apparently she was not yet finished proving her workplace's inadequacy when serving customers. We received our chicken clubs twenty minutes later which were clearly put together very hastily, and not even halfway through our meal she approached us to ask whether we would like dessert or the bill. I was too surprised to reply, so my grandmother answered that we would like the bill, and she had us use the debit machine while we were eating. I figured that the server must have been new and took some pity on her, but my grandmother assured me that she has seen her plenty of times before in the restaurant; not to mention the fact that she did not seem to have any problem serving the other tables. The busser, clearly confused, even came out to clean our table as we were now the only ones left in the front room, and smiled apologetically when she saw that we were, indeed, still eating. We thankfully did not see our server again afterwards. The only positive aspects to our experience were the fries and the clean environment, but this was certainly not compensation for the rest. We will NOT be eating here again despite my grandmother's status as a regular customer, and certainly should have left while we had the chance.