Today my mom ordered from Farina and overall we were quite disappointed. First off, the online ordering system is very hard to understand. We ordered the family chicken parmesan dinner and the portion size is quite small for the price you are paying, as the picture shows you get 4 pieces of chicken, a small container of the pasta and salad of your choosing, as well as a random container of vegetables that we weren’t expecting. We paid extra for the bruschetta bread and thought we ordered another caesar salad, but like I mentioned earlier their site in not user friendly and apparently we didn’t order it. Finally, the site takes payments through PayPal and the first time we tried the payment didn’t go through and so we tried again and were successful. However we got a call from the restaurant indicating two orders were placed, we clarified the mistake and were told it was no problem and to just tell the delivery driver that it was paid for when he arrived. This resulted in another phone conversation, so that the restaurant could tell the delivery driver that didn’t understand the situation that yes the food has been paid for.
After contacting the restaurant to tell them that we were dissatisfied, they responded by saying that they are aware of their online menu problems and that they thought they did a great job. Therefore, I wouldn’t order from Farina Risorante again or recommend it, as you can find much better food in this town for a more reasonable prices and portion sizes.