Reviews of Serious Coffee Hammond Bay (Coffee Shop)

Tom

Lovely coffee shop with a great atmosphere and friendly staff.

Wayde Johnston

I stopped here because I needed to use a washroom on my way up island. I went in to find two employees and no line so I didn't want to use the washroom without buying something so I made a purchase and asked if I could use the washroom. No issues until I went in it to find it was totally unsanitary. There was days worth of dried urine on the toilet seat like it hadn't been cleaned in days. When I mentioned it to the barista at the cash register she looked at me like "so what?, it's not my job." So they went on to not clean it and chat behind the counter because they obviously didn't care. I will never re-visit this business nor any of its affiliates. And people wonder why many prefer Starbucks?

Naheed Gilani

Service

Melisa Carter

Great service and even better coffees!

Steph O'Connor

Africano is a great choice really loved my quad shot latte with almond milk and cinnamon

Christine Lyons

Best coffee house in town! Great service, awesome coffee.

Howard Daniel

Awesome staff!

Glenn Wood

Good coffee, great staff and tasty treats????

Jessica Ruiter

Brunch

Nadia Burkowski

Just the place for a coffee stop en route. Neighbourly and friendly staff.

John Berger

Great mint tea!

Mandy Fisher

Amazing coffee. Excellent service.

Katherine Worsley

One of the best coffee I had

Jeffrey Kelland

Service

Jeff Savin

(Translated) Very nice ladies serving. the tea is good, the muffins were a little dry (Original) Très gentilles dames au service. le thé est bon, les muffins étaient un peu sec

James Cobb

Love the girls here

Tessa Bell

super good coffee. awesome treats. lovely staff

Graham KR

Good staff and nice decor.

Kail Schofield

Very friendly and efficient service, excellent products. Highly recommend it!!

Clare Jarman

Best coffee, best people, best snacks in all of Nanaimo.

Elizabeth Marjan

As usual, great service and enjoyable food. Sad that the other Hammond Bay location didn't stay :-(

Barbara Busch

Good food but very noisy outside

Peter deRosenroll

Good selection of food and drinks. I love the breakfast wraps and Italian sodas.

Erik Wright

My partner and I went for a quick breakfast and the food was really yummy and fresh! We got ice Americanos aswell and they did were very good. It had good vibe and was very relaxing. It exceeded our expectations.

Mordecai Tang

Not too sweet and not too strong! Enjoyed a peppermint mocha today and I won one of the prizes from the 12 days of Christmas contest!

Jason Kristiansen

Great coffee, atmosphere, and place to chill and have a coffee with friends and family.

Scott Parker

Staff was great... Seems to be a favorite meeting place of the "Nanaimo Visual-antis" a group of both males and females who in their spare time target the less fortunate (ei the homeless, people who due to extremely high housing costs have had to resort to camping and so on?) So aside from these ignorant and uninformed a-holes they have great food and drinks and wonderful staff

Jay Panchal

Great coffee good atmosphere

Alanah Milne

One of my fave coffee shops in town

Kendra I.

Coffee was good, service was friendly. They do discourage customers from staying for too long.

Nick Defrancis

Good

Garry Griffin

Staff and food.

Xepher

Seriously good coffee of coarse...lol

Lou

Great beans, great staff. Thumbs ☝

Christy Thompson

Great coffee and breakfast sandwich at a reasonable price. A bit crowded but with good food and coffee in a convenient location, what would you expect?

Susan Alexander

How serious could it be?

Kevin Rossnagel

Good coffee

Sean Woods

Very friendly service

Rahim

Friendly staff and I usually find the coffee better than Starbucks! Love their Oat Bars and Mountain Squares too. Great energy for hikes and biking

Laura Simms

Nice place.good food.too small and loud.the food runner is much too loud also

Arthur Ma

Stopped by here the other day. Purchased a coffee and muffin. The coffee was fine. However, the muffin had a bitter taste. When I asked where the restroom was, the barista pointed to the door connecting to the pizza store. The washrooms must not be regularly checked as there was dried blood on the bathroom stall door. In addition, there was a used syringe in the feminine disposal bin. That is a serious health hazard. I will not be visiting again.

Cara Denney

Over from the UK and found this place on our last day. Great coffee and really friendly manager and staff

Cedric Pierre

Friendly

Dan Rawdgers

First visit. I loved it. Great, friendly service and the washroom was clean! Now I'm hooked on the iced frappe!!!

Md Rezaul Karim Robin

Great Americano

Scott Stacey

Great coffee shop. Good location, lots of outdoor seating. Isn't full of kids on laptops. Oh and they have delicious coffee.

K&J H.

Good coffee. little slow because only one person making specialty coffees.

Ferenc Tar

This is our "go to" coffee house in our neighbourhood. It's cosy and inviting. Serious Coffee houses have great coffee, other drinks and food. They tend to be very community minded, as well. The company is based here, on Vancouver Island. I believe in supporting local businesses when possible. Not Starbucks, again, good and consistent as it may be,... Get Serious!

mike gladu

It's my favorite coffee shop

Chris Koehn

Good coffee, not a lot of seating or space to make your coffee.

david levine

Lovely friendly staff, great coffee, dairy free options available

Arnis Dambergs

Good service.

Jack Dean

Great staff, great coffee and the cheese biscuits, as are the other "treats" are heavenly!

Blue Sasha

Great place to meet for a good cup of coffee.

Aaron MacDougall

A wonderful location with incredibly well made drinks and a vast array of food items, from muffins all the way to sandwiches and waffles. I personally suggest the chai tea latter and reuban sandwich.

Catherine O'Donovan

Coffee was tasty and service was on par. I would come back for sure.

Charles Sutton

Awesome coconut curry soup

Kevin Watt

Best dark coffee ever! Service is okay.

Can Do Design

Great place for a London fog while having your vehicle repaired

Dafydd Taylor

Decent run of the mill coffee shop in today's environment. Nothing stands out, and nothing sits down.

Adam Lower

Friendly people, great coffee, magnificent cheese biscuits!

Lady Grey

Nice atmosphere, good for studying, hanging out, anything really.

Jareth Godecke

Coffee kept leaking out the sides of the lid

Jessica Hiebert

Amazing Tea and Yummy Sandwich

Ethan Stephenson

Purchased in House Coffee Mug must have been cold . Coffee cool ,not good .

Miles Kehoe

The owners have done a beautiful job of renovating and keep a strict practice through this pandemic! The staff are lovely and make every effort to remember my order, even if I haven't been in for a while. Very clean!!! Always a pleasure to go and see them!

Carl Esper Nissen

Always great staff and soup

Nicholas Patenaude

Friendly service

Robin Bodnaruk

Good coffee and bakery goods.

Georgia Tsaganea

The best coffee! The best staff! The best friends!

Yard Plots

Friendly quick and knowledgeable staff

David J. Laporte

Amazing service, fun and friendly staff! Great chai latte :)

Heath Dennison

Drinks are leaps and bounds above starbucks, sandwiches beat anything at subway, great place for studying.

Erica Dmytruk

If my sister loves the food it's got to be good! And she did...

Bill Bard

Dine in

Fraser Coltman

Way better than Starbucks. Better coffee and no annoying man bun wearing hipsters to deal with.

Jen Turner

Literal trash.

René Cusson

This location is convenient for me as it is close to many other shops that I frequent. The coffee and alternative drinks are always great quality and they offer Gluten Free snacks - Lemon Poppy Seed loaf being my favourite. There is a variety of seating - high tables and regular tables. Friendly, efficient staff.

Susan Stansfield

A nice place to go and enjoy a great cup of coffee. Average size coffee shop....great dark roast....service is always cheerful.

Doug Mason

Always great service, good coffee and the best cheesy biscuits!!

Mehran B.

Great service!

Ben Worobetz

Coffee was great and always is and they're super friendly! I always seem to get the same overworked manager at the til and she usually makes my drink to completion, seems that all other staff are unable to serve and due to how busy it is with prep so I'd suggest offering some till support or hiring more? Busy busy and they're all doing their best!!

Mr. Cee

We have officially switched into being more serious about coffee freshness taste and quality. Most importantly, we proudly support our locally procured Canadian coffee bean industry which seals in the local experience in these crazy times❣❣❣ If you don't know now you know, make the switch and support our local Canadian businesses. Get Serious!!! about your Coffee!!!

Jesumene Taje

Meal type

Ryan McNair

Excellence, The Brewmasters have this one Down, %100!

Jane C. Gilfillan

Really good coffee and baked things. The only place that I can find coconut syrup for my lattés.

Brian James

A small cafe with exceptional coffee.

Danny Macintosh

Such a lovely little place. It’s cozy and very welcoming. Everyone there is so friendly. You don’t just get a freshly made food or a nice warm cafe you get a visit and know the baristas there. It’s like a huge happy family.

Dory Wood

Their least coffee is better than Starbucks or Tim Hortons.

Dave Duncan

Great little coffee shop. Great way to support local business, the coffee is great and if you smile you are sure to be rewarded in kind. Good place to meet friends and, read a book or just chill.

Antony Alex Smith

Great coffee, fast service.

Ken H

Friend ly staff clean and helpful

Jay Y

If you enjoy a latte, Serious Coffee has the best in town, they still press their espresso & the result is a far better taste than their corporate competition. Great light fare food, Great staff, friendly, and efficient.

Michael Whipps

Delicious food and very friendly staff ????????

Tina Luree

Dine in

Van Leeuwen Tony

Great Latte. Smooth rich flavour and staff was courteous quick and engaged. Great coffee spot

Tim Mcgrath

Ok coffee. Bought a sandwich and the person doing the cash didn't wash their hands before preparing.

KJ Grab

Good coffee and food item selection - always cheerful staff!

Lindsey Wolchyn

Their lavender lattes taste like hotdogs, it was a very weird experience drinking it. Not even a hint of lavender. However, the service and staff are always wonderful.

Family Gurr

Nice day to sit on the patio and have a coffee!

Jenny Zoet

Good coffee here

Don Kranenburg

Love Serious Coffee. Best coffee ever!

Sunshineinabag

Great!

Bubba Baxter

This is the friendliest coffee shop in town! This Sunday involved a birthday celebration for one of the regular (daily) patrons. She had just turned ninety-five! Shop owners brought out a muffin with butter icing and three candles. The whole crowd, friends and strangers alike, sang her happy birthday.

alex mah

Great coffee, great breakfast sandwiches and cookies

Glory Montenegro

I work beside the store at the Pizza Hut, so I go in here probably twice a day for coffee. Every time I go in, the people behind the till are friendly as can be, and the dark roast is awesome.

Emily Hannah

This this is a place not to have copy she is very racist against people I will never recommend people to come here please do not drink coffee there there is a great Starbucks across the street.

Ahron Balatti

This coffee stop is Amazing! Recently moved to Nanaimo from Vancouver (where Starbucks was always the choice) Stopped in her for a coffee with my mom and Loved the atmosphere..have been frequenting here ever since (and starbucks hasnt been the same since). Location is great. Service is wonderful. Owner (Holly) is Awesome! Knows her "regulars" and keeps them Happy. Today she even personally delivered our table with a complimentary coffee (just like mom likes it) AND a biscuit which even included a Candle, Not to mention she even sang Happy birthday!! *will be visiting again* Highly recommend!!

Colin Bishop

Island. laid back. I love most of the stores in the serious chain. good coffee. not pretentious.

Frank Giesbrecht

Stopped in on my way through town for a coffee and snack. Very friendly staff. Good coffee.

Alistair McLean

If you want to wake.up quick, order the Shot In The Dark!

Sandy Mclean

This is a great place to stop for coffee between nanaimo and victoria for a quick caffine stop!????

Erin Walters

Fantastic coffee and service.

Ivan Klok

Good service - Good coffee

Benjamin Colwell

Fantastic coffee - seriously. - best in Nanaimo - and Judy is not only the best Battista - but easily the most attractive woman I have ever met

Phyllis Horn

Fantastic cheese biscuits and a friendly atmosphere.

Peter N

Great dark roast coffee

Ellie Smith

The dark roast coffee was excellent, and the staff were friendly. I enjoyed the dessert as well. It's great that they originate in BC--much preferable to Starbucks or other big coffee chains.

Tylar Andres

Thanks to Holly and her staff, always a pleasure to get a coffee and bagel!

Amrita Gill

The cheddar jalapeno breakfast bagel was very good.

Louise Turnbull

Super friendly staff and very accomodating.

Chris Baldry-White

This is the best place to pick up my coffee!!

Feng Chang

Wasn’t aware of rules with service dogs. I dont leave my house often due to personal reasons, today I went in to grab a tea with my service dog. The manager or perhaps owner, yelled at me to get our repeatedly, I obviously got out quick but would’ve got out if she would’ve remained calm and spoke kindly to me as well. After I received my tea outside, I apologized and said I didn’t know they had rules against service dogs to one of the baristas, and as I was walking away towards the pizza store the owner chased me down the street yelling at me and making me feel extremely uncomfortable. This caused a bad breakdown because of issues I struggle with (why I have a service dog). Extremely rude and chaotic, I would not suggest going here. No consideration towards people with special needs.

John Curran

Great coffee and I love the new breakfast beagles. The staff are truly the best.

chad parsons

Service was a little impersonal, and the wifi was intermittent. Very good coffee, and the decor was very nice.

Tracy Schlep

Love their tuna fish sandwich

Faye Dietrich

As always excellent service and Seriously Superb coffee

Bonnie Mackenzie

So fresh n tasty!

Robert Filuk

Love serious coffee- great coffe and endless supply of baked goods

Catherine Deutscher

I was a customer for over 10 years but they raised the price of the americano by 50 cents and when i order a bouble espresso in a regular cup they give me an attitude. The owner is the worst. They all are now except mill bay. I dont go there anymore i go to starbucks or tims.

Stephanie Quesnel

Nice coffee place good choice of cakes and snacks. I found it quite cramped and the seating was jammed together but worth putting up with.

Nicole Verity

Best coffee.

Brett Lamontagne

Nice coffee. Friendly staff.

willem hergesheimer

Great service, great coffee. Don't miss the cheese buns, they're to die for!

Ben Soros

Always friendly staff. Excellent dark roast coffee.

Susan Haslam

Good food and coffee. Nice staff :)

Tanya Mack

My friend and I meet here all the time. The staff treat my dog like he's their own which is nice. He loves that they ALWAYS bring him a treat to our outdoor table. Upgrading my stars to 5 now.

Dan Jones

It may be a chain but runs like a fabulous independent coffee shop. Drop by buy local.

chad green

Staff were friendly and great. I had a lovely morning matcha latte.

Alator

Great coffee, local company, with good service.

Joseph Greene

Nice atmosphere, popular place, great owners, baked goodies, lots of drink options, lunch iteams are okay. Outdoor patio area:)

Dennis Moore

Solid Nanaimo bar

L Palkine

Great staff, good service!

Dave Mockett

The staff at this Serious Coffee location will brighten your day no matter what your mood may be. I went in for a simple breakfast bagel and morning Americano, and left with a free smile as well. Everyone maintains their composure in this fast-paced coffeehouse atmosphere with a cheery attitude and excellent food prep skills. My Americano was piping hot, as expected, and even the breakfast bagel pre-made in-house had some fresh bacon added to the eggs and cheese. This is *the* place to stop for a quick morning pick-me-up.

Bryan Gordon

The menu is limited. However they are good with they have to offer. The bakery is not the best on my standards. The staff is friendly and they have nice outdoor seating area.

Sonja Lindquist

Big patio. Tasty Reuben sandwich

Kevin Roberts

Felt safe and looked after..coffee was weirdly weak. Still a great experience being out and about.

Sandra Hall

always have good coffee and reasonably priced. when I see a serious coffee I usually stop for coffee.

Kristy o'regan

Fantastic service, and really enjoyed my breakfast. Thank you. Stay safe

Gord Beirnes

There are several Serious coffee shops about Nanaimo that I like to frequent while out and about town.