We have all the reviews of people who purchase the products and services of Starbucks (Coffee Shop) in Montreal (Canada).
At present the firm has a score of 3.9 stars over 5 and that score has been based on 108 reviews.
You may have noticed that its rating is really high, and it is based on a large number of opinions, so we may say that the score is very credible. If there are many people who bothered to leave their score when they are happy with the service, it works.
As you know, we don't usually stop to write reviews when these are positive and we usually do it only if we have had a problem or incidence...
This Coffee Shop is classified in the category of Coffee shop.
Located in the former NSLC drive thru store on Welton street. You'll need to enter the plaza parking lot to access store. Very friendly, clean store. Fast and accurate. It's Starbucks so be prepared to pay a premium. Overall a great store with excellent products and service.
Amazing Frappuccinos!!!!!
(Translated) Apart from the good service at the cash register, the rest ... ???? Whether it is the entrance, the exit for the car or the parking lot, very poorly designed. Long wait and exorbitant price. (Original) A part le bon service a la caisse,le reste...???? Que ce soit l'entrée,la sortie pour auto ou le stationnement,très mal conçu.attente longue et prix exorbitant.
18 minutes for a coffee. Enough said.
Great Chicken sandwich.
Great service, very respectful of my Deafness. Only con: small parking lot. Gets filled up very quickly.
Good
The lobby was closed, the drive thru line was insane. I ordered on my phone ahead of time, by the time I got there and made it through the line to get my $40 order ( 3 flat whites & a bag off coffee grounds) my coffees were barely warm. When I was being handed my tray of drinks with the bag of coffee balanced on top the bag of coffee fell into my lap and broke open spilling my ground coffee all over my lap and car. I was kind of rushed at the window to keep moving so the line would keep moving. It wasnt a great experience, I hope the restaurant continues to get better.
Great coffee shop
Great service and the fabulous coffee of course.
I love this Starbucks it's my favorite one they always wanna make sure my drink is right so nice
Meal type
Always a good place to go to.
Okay
Staff are not friendly at all ☹️
All the staff is super nice and helpful! Everytime I go they are really welcoming and sweet!
Crowded but cool place to wait
(Translated) But there are a lot of people it takes a long time to order noisy music too loud not enough space inside but very good! (Original) Mais il y a beaucoup de monde c'est long commander bruyant musique trop forte pas assez de place a l'intérieur mais très bon !
Friendly service. Best strawberry smoothie. Employees were all smiling.
Great coffee. Nice seating area.
When its not busy, this place is really chill and a good spot to hang out and drink coffee.
Wonderful customer service! I bought an iced mocha and as soon as I stepped out of the door I dropped it and it spilled EVERYWHERE. I really wanted my drink so I returned and ordered another. They gave me the replacement for free! All of the workers were incredibly kind, and said they didn’t want me to be sad, and hoped I had an amazing day. People like the workers at this Starbucks are what give me faith in humanity. <3
Great as always.
My #1 coffee stop
River is so cute!
A great service, clean starbucks coffee shop i recommend to visit.
The friendliest, happiest Starbucks in Nanaimo!
One of the nicest Starbucks locations I've seen in Ontario. Really bright and open. And of course, great service and drinks.
(Translated) Good and always a fast service (Original) Bon et toujours un service rapide
Staff friendly and professional. Our barista went above and beyond in serving us. Thoughtful and personable. We would definitely visit this Starbucks again.
Twice I used the mobile order and it took longer than if I stood in line or went through drive through. Maybe I’m just used to faster service back in Mississauga. I had to ask about my mobile order and they didn’t even start it yet. It was a 15 minute wait in total from when I placed the order. This is a tourist location and mobile ordering should be a priority.
Good coffee and the staff are friendly and helpful. Free Wi-Fi.
Had no problem getting my chai latte promptly. Actually I had 2 while enjoying some quiet time and reading my book. I'll be back.
Understandably slow. There is always a huge line up and you can expect to be in it for 20+ minutes
Great Starbucks, stop here regularly on trips out during the year!
First time at this Starbucks. It was terrible. They had one guy on cash who had to stop taking orders because they were back logged. They had 2 people doing drive thru, one taking orders and the other putting them in the till. There was one lady, alone, handling making all of the drinks for the huge line-up. It took 20 minutes. The white hot chocolate was watery. Would not be back.
Ok but it pricey for coffee. PSL is back early however
The night staff here exceeded my expectation! I received my order promptly and the way I would want it too! Starbucks is not just for coffee lovers, it's for everyone! For those who loves milk chocolate like me, you need to try the chocolate cookie crumble ???? it is so delicious! My children enjoyed the birthday cake pops and I have my new favorite in the store which is the oat fudge bar! ???? 5 stars for excellent customer service!
Usually busy since there are only two Starbucks' in town. Not a great sugar free drink selection.
Chai Lattes to die for!
Long line up, but latte was lovely as always
(Translated) I eat my hand (Original) Jai manger ma main
Drive thru is the way to go! Fast friendly and always quick on the run. Tried the new egg bites and a lemon cake pop today and and they are both amazing (and I learned pretty healthy!!!!!) Morning team is amazing and fast now, see the same smiling ladies every morning and they remember me.
Really close to Semiahmoo Shopping Centre. Small SB but friendly and cozy.
The staff are always great here.
Service was slow... Was not busy at the time...
Good stuff. Overpriced and takes too long
Tables very clean. Good service
Busy place most of time. Plus its pretty hard to park here.
Pathetic service. Sat in the drive-thru for more than half an hour. Setvice at this location is usually slow, but this was a special level of incompetence by the staff. Finally got to the front of the line, and had to wait for drinks we ordered 30 minutes prior. Will not be returning to this location any time soon.
It's Starbucks.
Friendly service
Ordered, waited patiently as 7 customers came and ordered and received their drinks, I only ordered one drink. After everyone left, they finally acknowledge I was standing there waiting. They didn't even know what I ordered. I was polite and just waited there patiently. I did not even receive an "I'm sorry", nothing from the staff. It was not busy when I entered, only one person ahead of me. I most likely will not return to this location. Customer service is not a priority here!
The baristas are friendly and polite. I love spending time sipping coffee reading a book here.
Very noce staff
One of the bigger Starbucks in the area that is also a drive in. The latte was good and the store provided ample seating for guests.
Always pleasant
It’s starbucks
This is my regular stop on my travels. Normally they are very good but this evening they didn’t seem very interested in taking my order. I had pre-ordered an espresso already but decided to get something else. After seeing two employees walk by and look at me, one had done it twice, without a word I decided to grab my espresso and go somewhere else. Hopefully they will go back to their normal service which was always great.
My favorite Starbucks to hang out on Saturday mornings! It's very cozy. Staff are very friendly. Store is always clean. I just love it!
I look nothing of basic. I do however use caffeine like a drug. Lol. Thank goodness for the trenta cold brew.
The only full-service Starbucks in town... A little out of the way, unfortunately.
Waited in line 20 mins for our order to be made. ???? we pay the same price as the drive through and have to wait 3 times as long. Plus all the mobile orders that jump the queue.
Great for its location in Party Sound. Not a lot of options just outside the 400, and this one is a great call.
Great service
Clean bathrooms. This place respects social distancing
They are so kind. ????
No lineups today!
always busy but great service
Awesome coffee
I’ve been frequenting starbucks for 20 years now, really who hasn’t. At 9pm, Monday Sept 21st, I had the most positive experience at the drive through. Seriously you don’t expect much other than your order, however I was greeted with an incredibly funny sense of humour that was exceedingly refreshing. Dear management please reward the individual with a mullet, he turned a three drink order into a very memorable experience.
Nice location. Friendly service. Happy to find one in Sydney.
Open for takeout and Instore shopping. Nice ambience and quick service!
Good place Great coffee
Great service :)
It's Starbucks...
Great coffee good food and fantastic staff
Newly moved to its new location, this venue is larger and updated compared to the last
Horrible staff. Never been talked to so Disrespectfully by a starbucks employee and my drink was made wrong.
Good service
Uncomfortable chairs, no design or decorations or dividing the space with some stuff so as not to look like a big square yard which every one is sitting in middle back to back. full of campers for free Wi-Fi so hardly get a chance to find a place. Drinks not usually hot, but friendly staff. Don't expect a fancy place!
Excellent as usual. All locations are like this but beware, damn EXPENSIVE. Plus for that kind of money you still have to put the milk/cream sugar and lid on yourself! But a really GREATcup of coffee. A large cup of coffee and pastry will run you about $10 bucks.
Never go there in a rush! We waited 20 minutes in the drive Thur for 2 drinks! A little absurd.
Horrible service filhy washrooms day old bluenerry bard
thank u! for ur service today it was fun unique and we shared flicks and fashion! ???? Prada xo look me up on FB . i will watch TDWP...
the easter Sunday staff was incredibly wonderful! really great quick service and smiles all around!
Great service delicious coffee
Solid location, but drive-thru can be a bit cramped with lineups of cars extending into a busy parking lot.
I enjoy me Starbucks coffee with a spinach wrap for breakfast . The only annoying thing is their location DOES NOT recycle. Seriously!!!
I came in to enjoy a coffee while I study as I normally do and all I heard was LOUD SINGING. Random lyrics, belted as loud as possible. Very annoying, ruined the experience will not be back after this
Safeway Starbucks
Well laid out, welcoming, accommodating, excellent colour combination, polite, curtious, and attentative staff.
Kind of unreliable quality. I usually get the same drink and sometimes it's amazing and sometimes I don't like it at all! Today it was really powdery and weird so I didn't finish it
(Translated) Expensive (Original) Dispendieux
(Translated) very slow car service, served me a coffee that runs and has flowed all over my car .. I give 3 stars .. pcq I am understandable that we are in a pandemic and we must adjust .. maybe you are in shortage of manpower whatever..I wish my next experience / visit to be better (Original) service auto très lent, m'ont servi un café qui coule et a couler partout dans mon auto.. je remet 3 étoiles.. pcq je suis compréhensible que nous sommes en pandémie et nous devons nous ajusté..peut être vous êtes en pénurie de main d'oeuvre peu importe..je souhaite ma prochaine experience/visite sois meilleure
The service and location are very handy for me
Very busy spot, at least when I was there.
Horrible customer service
Didn't have what I wanted so made me a pour over rather than having to buy a different blend. Friendly and courteous staff.
They're always pleasant and food and drinks are always fresh, never had a complaint about them.
Jenny with another perfect pour!
(Translated) The best customer service I have seen in a long time! Dynamic and smiling employees, even at the wheel. I loved my experience this morning! (Original) Le meilleur service à la clientèle que j'ai vu depuis longtemps! Employés dynamiques et souriants, même au service au volant. J'ai adoré mon expérience ce matin!
This is the worst starbucks. They are charging for cup of water $1. Insane
service is always good.... not the best for chats
We got great service at this Starbucks location, thank you.
Always love this place...good people I tell ya
Awesome and friendly staff Always get my order right.
Ordered a mocha frap, 8 or so people behind the bar, took a lot longer than it should have, not a good frap either, couldnt say it was a mocha frap, more like a watery coffee frap, wasted half cause it was just liquid after a minute or two
As usual, low quality coffee at Starbucks. This one is no exception.
I came in there expecting not too much from the reveiws I've read but let me say my expectations were still underwhelmed. The cashier somehow was able to misspell Josh, my drink was wrong I spent 5 minutes walking around aimlessly before I found the straws, definitely a terribly embarrassing experience
I like some of the food items but their coffee has been undrinkable since 2009.
Good coffee
Great coffee.
Small
Usually fast service and verry friendly staff
coffee always heal
The coffee and food is exactly as you'd expect from a Starbucks, consistently delicious espresso, coffee, and tea drinks. Staff here have been friendly and welcoming every visit. The layout and spacing here can be a little tight, especially if there's more than a few people waiting on drinks. The seating area indoors is cozy and inviting, and there is also a small outdoor seating area which would be great in the spring and summer.
Too expensive
Delicious coffee and generally pretty fast!
So today i came to starbucks at lonsdale and i hate this place so much its bot the place tho its the staff that make this place so bad and crappy i ordered a drink at like 8 and the lady was like u know that has a lot of caffeine in it roght and i was like yeah, its really none of her business. And secondly she was rolling her eyes the whole time i was ordering. Thirdly i said “caramel machaito” by mistake instead of saying “iced caramel machiato” and she rolled her eyes at me when i corrected myself. And when she handed me the money she threw it on the table. I do not recommend this starbucks at all they need to change the entire staff. Worst starbucks in my life.
Really kind staff and great social distancing at this location! My coffee tasted better than usual and I was really happy with this experience. Would definitely recommend them.
Over priced
It's Starbucks. Consistently better than Tim Horton's. The coffee is good, the baked goods are frozen.
I came the first day of opening Starbucks in Trenton, inside is quite spacious and beautiful. Very good service, the staff is too nice, but I like it. I would come back
Great place
Slowest Starbucks that I’ve ever seen
Just another Starbucks...
Awesome customer service.
The new cold brew corseco(sp?) Is low can and enjoyable. NOT likely the frappe etc.
Since I've tried STARBUCKS COFFEE, I didn't go back to my old coffee shops.
I get my morning coffee or tea everyday from this star bucks and everyday I’m served with a conversation and a smile It really makes my mornings start off with a positive vibe
Meet friends here one evening, the seating is quite minimal for the size of the restaurant. There is alot of bench seating which is uncomfortable.
Drive thru is kind of in an awkward place when businesses are open.
(Translated) For a coffee and have a wf signal (Original) Pour un café et avoir un signal wf
Took them 15 minutes to get a iced coffee done.
It’s to bad that this location doesn’t have enough employees to stay open for the hours of business that they advertised. I go to this location 4 days a week when I work my afternoon shift but with them now closing at 3pm I can’t get my coffee fix on my dinner break at 7 pm this needs to be fixed as I know I am not the only person who is disappointed with the short hours of service
6 people working and only 2 making drinks, when we asked if there was green tea lemonade we were told yes after waiting in line for 15 minutes we were told they didn't have any of the cane sugar and that they have been sold out all day. Got our drinks and they were only 3/4 full and the lady behind the counter said she could refund us and we could leave without drinks or take what we have! We are frequent Starbucks drinkers but this place will not be on our list anymore.
Great little coffeeshop to relax and have a coffee of you're choice Had the oatmeal for breakfast
Excellent coffee but very expensive.
Great location, kinda tucked away, but very accessible. The staff are really friendly at this location and they have a great selection of snacks and food if you are on the go. They are also open really early too if you just need your coffee fix!!
Very clean. Great service
(There r no words). I have put 1 star here because you have to put one there. Starbucks to me first and foremost is how the staff have always treated customers, like every customer is royalty. It is who they are to me, drinks come second to how Starbucks is so friendly and helpful, like customers are family here when they enter. Here, I felt afraid and ignored and pushed aside when trying to talk to anyone really. I pray I never experience this again. So sad????I left there crying.
Super friendly staff. Always helpful when I don't know what to order! It's so nice to see happy staff !!!!
One of my fav locations!
Great service what I need for my latte
I have been drink Starbucks for years and every time I got to this store they make the drinks wrong... They always put foam even when I order absolutely no foam they still do... other stores can get it right but not this one.
This is one of the slowest Starbucks I've been too. Every time we come in there is a line. I find that there are busier locations with faster service. This is probably due to staffing as there isn't many on location. I'll still continue to go as it's Starbucks but I'm more likely to go to the one on save on.
(Translated) Friendly Starbucks. Common Starbucks (Original) 친절한 스타벅스. 흔한 스타벅스
Great customer service
Coffee is nice, but drinks very expensive.
It was good
Helpful staff. Love the atmosphere.
Staff are friendly, the small talk is pleasant I suppose. Drink orders are usually good, but maybe have them repeat it back to you. To them, Grande and Venti somehow sound the same and they don't even correct their errors. Just stared at me vacantly as if I was supposed to give them a solution. Glad I came all the way to this one for that. Thank guys.
Always yummy
Nice to have gluten and lactose free options
Great
Noisy
Good staff and good coffee. Space seems a little nosey, luckily they have a few tables outside
Delicious! Skinny latte was perfect.
Good service and good products
Friendly staff!
Yummy deliciousness 2 frappacinos double blended and whipped!!
Friendly staff. Convenient location as it is right by Costco and in a new plaza complex with a variety of other food chains. The seating area is nice with lots of windows. Plenty of free parking. Enjoyed a gingerbread latte!
To expensive for my lifestyle
I had a bad day on my birthday, I came to redeem my birthday drink is Pistachio latte, a lovely barista said to me that “Happy Birthday Andrea” I know it is normal, but she really made my day, I will comeback for sure! <3
Very short lineup order was placed and made very quickly. Inside establishment was very clean and covid safe
(Translated) Good coffee and sweet treats. (Original) Du bon café et de petites douceurs.
Wayne aujourd'hui c'était pas sa journée mes deux cafés étaient pas très bon
The best Starbucks I've ever been too! The morning team remembers your drink after only a couple visits and are always friendly. I love this Starbucks!
First time in the new style Starbucks. Was early morning so no beer! Ambiance was nice.
Wonderful location! It's at a gas station so you can order your drink on the mobile app before filling up and skip the line to pick it up.
Service was unbelievably good!!
Staff is friendly and service is fast.The only "issue" is thats its always packed.Besides that its an awesome place!
Prices are high and long wait times. Selection seems to be somewhat limited as well. Staff were polite and helpful.
Starbucks = solid
Great place nice new building it's in.
Have had good and bad experiences here. It depends on the barista who is working I guess? The last few times have been good though.
Service
The parking lot is always packed. Otherwise it's a nice one.
Very helpful and friendly staff!
Was in store at 8:45 am today, woman taking orders was absolutely as slow as a snail, she did everything except take care of her customers in line. We watched 11 cars go through the takeout and of course received the feee holiday cup, they run out of the cups when it’s was our turn. It’s ok but then she refused to get stool to help her reach a product we wanted to buy. After the very long wait that should of been no problem. But the worst part was finally getting our drinks and we had to go with them at their point......the cups sucked! The lids pop off too easily causing an unsafe situation with hot liquids. I except more from Star Bucks!!!!!!!!! Please don’t turn into Tim Hortons ????♀️????
My go to place for coffee????????
My favorite coffee
(Translated) Great service, great coffee, rarely disappointed. The staff are always polite quick and efficient! The places are very well maintained. …
Sophie spit in my coffee. Never apologized. Management never apologized. Watch your barista!
I love the girls here they are always so nice!
The drive-thru is a little bit confusing and in the way of other stores. I had to wait 13 minutes to get out of the parking lot (without accessing the drive-thru) because I had to wait for vehicles that were in line for the store. The drinks are great but very pricey.
Comfortable as all Starbucks are. A good refuge on a rainy day. Oddly - the bathrooms are not explicitly unisex.
(Translated) Unbelievable Headquarters take action. (Original) Incroyable Siège Social agissez.
Love going here with my husband but always so slow for to get our drinks. Let's be quicker for better service
This location has such friendly staff!! Love this location & Starbucks!!
Great coffee!
(Translated) Like every Starbucks, great service. And quality products. Great coffees and sandwiches. I've been to the drive-thru several times and despite always having a queue, it goes very fast. High quality hot and cold coffees. (Original) Como todo Starbucks, um ótimo atendimento. E produtos de qualidade. Ótimos cafés e sanduíches. Já fui várias vezes no drive-thru e apesar de sempre ter fila, anda bem rápido. Cafés quentes e frios de muita qualidade.
They don’t know how to make anything and always so slow
Clean place, great food
Excellent location, spacious, courtious staff
Waited over 10 minutes for one drink and watched staff just stand around.
Expensive
Other
Nice service.
Good service. Nice staff. Just wish the employees would use gloves when changing their garbages.
A Starbucks like any other Starbucks
(Translated) Product quality (Original) Qualidade dos produtos
Lady was rude
Awesome new SBUX!
Friendly, fast, clean w orders right EVERY time ????
(Translated) Good service well served, only the wait for the drive-thru is still quite long although it is not really their fault as there are often a lot of people. But also a great place! (Original) Bon service bien servi, seulement l’attente au service a l’auto est toujours pas mal long malgré que ces pas vraiment leur faute vue qu’il y a souvent beaucoup de gens. Mais aussinon super place!
Pros: The drinks are very good. They will give both Timmies and McDonald's a run for their money. Cons: Service is really slow (waited an hour for drinks). The food is terrible. Not at all what I would have expected from reading the description on their website. Prices are quite high, though that is to be expected for the quality of the product (excepting the food).
Pleasant, helpful, efficient!
Best staff ever! Had a crazy morning, truck broke down. Got to the window and they took care of us. Thanks guys!
Excellent employees. Smiling and upbeat!
Typical Starbucks :)
They are a new location, but out of 4 orders, 3 tasted off and 3 had broken lids (espresso is hard to get out of clothes). Quality control is lacking, so double check your drink is right before leaving the store/parking lot
Always favored!!!
(Translated) Excellent company! (Original) Excellente entreprise !
Great coffee, great sweet treats, great sandwichs (if they have them) Issue: they have so many options this location doesn't have them all or even many of them (you can see on moblie app) Also the worst times i find to go is 11:15am - 1pm (lunch times) very busy. Yes this is more expensive then tims, but you can find more combinations and you craft your coffee (or non coffee) drinks more than tims. Like lactose free, add nutmeg (really good) all times of year. Drink: double chocolate chip frappauccino blended cream (lactose free) no whip.
I like their coffee Neat and clean place to have snacks Not so far
Take out
Not
I go here all the time. Always super sweet. Quick. Messed up my drink sometimes but went back and they seemed more then happy to make me another one on the house. I bring my cat there for a treat and they acted so sweet to him. They go out of their way to make convo with you. Always my go to Starbucks
Great coffee and service.
(Translated) Sorry for the bill but they are suffering from the supply (in winter never Christmas man cookies, and on December 16 there will already be more seasonal supply) and same problem for the dragon fruit drink in summer !!! ! (Original) Désolé pour la note mais ils souffrent de l approvisionnement (en hiver jamais de biscuits bonhomme de noel, et au 16 décembre il y aura déjà plus d approvisionnement de la saison) et même problème pour la boisson aux fruits du dragon en été !!!!
I had to wait for 25 minutes for one latte. People who ordered after me got their drinks before me. The staff were tripping over each other and no one seemed to be able to complete a job from start to finish. The staff should have received better training for what was obviously going to be a busy starbucks.
(Translated) Friendly place and the café tells is perfect for chatting with friends or meeting interesting people! (Original) Endroit sympathique et le café raconte est parfait pour jaser entre amis ou faire des rencontres intéressantes!
One of the best for friendly staff!
(Translated) The staff are super friendly and my coffee is always good. Absolutely no complaints. If all starbucks were like him, that would be wonderful! (Original) Le personnel est super sympathique et mon café est toujours bon. Absolument rien à redire. Si tous les starbuck étaient comme lui, ce serait merveilleux!
The greatest place to be staff welcomes you right away fast service
Ok for Starbucks.
Awesome spot! And no one called me pet names like HUN!!! Amen!!! Respected like a paying customer and called by my actual real name :)
I asked for a Trenta Strawberry Acài lemonade, I got the smallest cup I've ever seen. Paid $7.14 for it too, couldn't say anything because they were extremely busy. With other customers, if you cannot be bothered to read an order properly then you should probably stick to something else job wise.
Nice and friendly customer service
Good service, humorous employees
Take out
Their so nice and made my drink extra special cuz j just got the vaccine today and starting to feel the effects of it but they were so nice
This Starbucks location is always pretty fast and friendly. I usually come once a month or so for a latte, it always is 10/10
Nice to have a new downtown location!
New location, so everything is new. Staff are nice and get orders ready as quick as they can. Ample seating for the size of the location.
Good service, and the new peppermint mocha is awesome!!
Love starbucks.
cozy, good
great starbucks, need one like this in my town..
Coffee was cold and cold drink was full of ice, service wasn't that good either. Despite my lousy service another employee was giving lfree large drinks to her friends. What a joke.
This place is too Small and there's no wifi... They don't even have a restroom for customers!
Quick, everything tastes good, descent selection, better products than Tim Hortons ???? Only downside is things can randomly be out of stock, nothing dramatic though.
Fantastic sbux coffee as always!!
My wife loves the place. I just want plain coffee and the sizes are just wacked. I don't understand how to order just lost
It's common to be in the drive-thru for 20+ minutes which makes it hard to recommend this Starbucks. The staff are fantastic and always friendly but unfortunately that alone isn't enough
For a long time I did not like going to Starbucks because I found the staff kind of rude to be honest. However myself and my husband went to the Starbucks on Topsail Road last week and I wish I knew the guy's name who served us that day because he was very friendly and also had a really good sense of humor so we ended up with a really nice drink and a really nice laugh it was a good start to that day.
Friendly staff cam be slow at times with pnly one person working
Excellent
What a joke!
Very friendly staff, drive thru is a poor layout and blocks the entrance to the parking lot
Great location, close to hwy!
Updated: I have visited 3 different Starbucks since this incident and the price remained the same at all of them. Not one other location charged for steamed cream. Seems the policy only applied to this location. Terrible customer experience . Original post: I have been visiting this location for years and my order has always been the same. An Americano with a bit of steamed heavy cream (less than an inch, not a Misto). Same coffee, same price everytime. I had even visited earlier in the day for that exact same coffee. I visited again in the afternoon, literally a few hours later and I was advised that I would need to be charged for my steamed heavy cream as it was new policy (new in the last few hours I guess). Now two employees are arguing with me about how they have to charge putting lots of effort into upsetting the customer instead of appeasing them. Then another employee emerges from the back and says no we don't charge if it's less than 1 inch. To which both of the other employees argued with her now. All to not give a customer some steamed milk. Not even an apology, they actually persisted after having been proven wrong by a more competent employee I've never had this experience at any Starbucks I've ever been too and I will definitely NEVER visit this one again. They don't care about the customer experience.
I wish that our Starbucks had a quieter ambience. (Music is way too loud) Also, it is always so busy that it's often difficult to get a place to sit!
(Translated) Fairtrade coffee and always wonderful services (Original) Café equitable et toujours un merveilleux services
To manager: Please ask the staff to wash the blender every time they use it. Every time I order Greentea Frab it taste like coffe.
Good place to sit in or meet someone, bad food, very bad regular coffee
I like this location. It's the cozy neighbourhood cafe and the staff ate nice
Good coffee nice staff
Good coffee
(Translated) We were literally quibbling about not having cash on us and having waited 35 minutes in the car service ... If someone could have advised us that he was only taking the cash we would have sue ... not to mention their arrogance A place to avoid !!! (Original) Ont c'est littéralement fait chicanner pour ne pas avoir d'argent liquide sur nous et avoir attendu 35 minutes dans le service a l'auto ... Si quelqu'un aurait pue nous aviser qu'il ne prenait que le cash ont aurait sue... Sans parler de leur arrogance Un endroit A éviter !!!
Service was extremely slow. It took more than 25 minutes to order and recieve my latte with only 2 persons ahead of me. Luckily that pumpkin spice latte is worth the wait.
It’s a StarBucks, they make coffee. Nothing bad and nothing awesome(5 Stars)
I always find the service in the drive thru a but slow. Store inside is always clean and the staff are friendly.
Starbucks is Starbucks, coffee is fantastic but not cheap, if you want cheap drive a little further to Tim's. If you want epic coffee with a dash of this and that and a squirt of lactose free 3.75% milk served by happy youths making a living and not sponging from their parents go to Starbucks.
Best Starbucks in Sask. Never too busy to grab a coffee and get some work done. Great staff too.
Clean. Friendly service
Coffee was cold
The barista recommended the new pistachio latte and I gotta say. It's one of the most delicious drinks I've had there.
Excellent service every time I go there! The drive-tru service is also very quick and I love the fact that when the customer service attendant speaks to you via the intercom system, you hear everything they say clearly.
Excellent as usual and their Christmas spiced Flat White was great.
Great coffee
Best Starbucks on the North Shore!!! :)
the service and staff are absolutely amazing
The barista who took my order was extremely pleasant with a great smile! My drink was delicious and the few hours I spent there working on assignments was enjoyable. A very clean Starbucks with a lot of seating areas for study groups or studying on your own.
Excellent!
Made drinks good. I just hope they offer bananas again
(Translated) I've never been there (Original) Je n y suis jamais aller
(Translated) I passed on dinner time but 2 of my sandwich choices were not available anymore, then tonight at 17:23, a week later, same thing but on 3 of my selections (cake, sandwich) finally spread over empty stomach, luckily there is an A & W like neighbor. Finished for me! (Original) Je suis passé sur l'heure du dîner mais 2 de mes choix de sandwich n'était plus disponible, puis ce soir à 17:23, une semaine après, même chose mais sur 3 de mes sélections ( gâteau, sandwich ) finalement réparti le ventre vide, par chance il y a un A&W comme voisin. Fini pour moi !
Always great service and never disappointed with my drinks.
I love these people!
Fast, friendly service
Their pinini is much better than others. Cost is little higher too.
Awesome.....
I finally got my 1st pumpkin spice latte of this year! It was worth the wait, I loved it ❤ Looking forward to my next one
Gets my order right every time!
Good coffee and friendly people
Missing the indoor environment due to pandemic
A very good place for coffee.
Great service! Lots of volume but they do their best. Recommend.
As a franchise, you know what to expect when you are at Starbucks. This location is no different
Parking in the area is free for 2 hours if you park on 5th and walk around the block.
Never been to a starbucks in my life and this one was my first drink from starbucks i went to the drive tru and it was super quick and my drink was super good too
Great place! ????
Location is great. Can enjoy coffee and walk in the market.
Good for a Starbucks, good staff too, rare to find seating at times though.
Good place to relax in the mall.
It's consistent. I am definitely more excited about the small local coffee shops with a better variety of gluten free treats.
Friendly Staff and Service!
Super helpful with finding new drinks, especially helping me find one for my diabetic family member based on things she likes.
Very friendly staff
I come here often, and don't really have the time to review it. But a gesture like the cashier remembering my name, coming up to me to give me a free sandwich he accidentally made an extra of, made me compelled to pause my work, and write this. A little gesture goes a huge way, and Nathan (who I think is new) just made this Starbucks priceless.
It's a Starbucks!
Coffee good
Quick and easy to get our order
Just an enjoyable Starbucks :)
Other
(Translated) Don't go (Original) Ne suis pas aller
always friendly staff. presentation of drinks and pastry is always great.
In my opinion the taste of the products do not justify the price, they're not that much better than McDonald's or Tim Hortons
Only place in the area open late like all Starbucks do. Very nice decor. It's a Starbucks after all.
Interior is very nice. Not like other Starbucks. Nice terrace too. Service was slow though. Waited too long at the cash while there was a ton of people making drinks but only 1 person at the cash. There was no one in front of us but there wasn't anyone there to take our order for at least 5 minutes. I don't mind waiting for my order once I paid for it, but waiting that long just to place the order is too long when there was no one in line.
Not good service at all
Take out
Service
????????????????????????????????????????????????????????????
It is difficult to rate this place because the dine in was closed. Not so much that it was closed but the way the parking lot was set up made it hard to enter the drive thru without seeming to budge/cut the line. The service was very quick and the customer service was excellent. The beverages were delicious and well prepared with a lot of whipped cream.
(Translated) Always clean place and friendly staff. (Original) Endroit toujours propre et personnel amical.
Located in the Safeway.. So good parking No drive thru . Staff seemed nice . But not even sure if the same staff is there from 2 years ago
If you’ve been to one, you’ve been to most of them.
This was the very first Starbucks that I had ever visited. Super tastey drinks, nice staff members, super nice aatmosphere.
It's a normal Starbucks. Servers were great
Frappuccinos, just one more please!
Super friendly staff and great iced caramel macchiatos ???? best experience I’ve had at a Starbucks!
Wonderful...
Love this place! The people are awesome and always have a big smile!!!
(Translated) Super fast and courteous service. The coffee was delicious !! (Original) Super service rapide et courtois. Le café était délicieux!!
Quick service, clean washrooms
Staff is always polite and kind
Alwaaaaays consistently KIND. They treat me like a somebody... appreciate the smiles EVERY time????????
The staff are awesome there!
Great place, a little corporate, but employees know how to let you appreciate the place. And the coffee well it's a Starbucks!
Small but ample parking and easy access.
It's a Starbucks. They make many different presentations of coffee. If you show up expecting coffee you will not be disappointed. I have also not gotten the plague from going here.
It's a Starbucks, do you really need a review? Hint ... They have coffee there!
The staff make the effort to know your name, such as new, ethnic Barista, Beryl.
Great location and great coffee, they have outdoor sitting also. Rating 4 because they were not cleaning the tables periodically.
(Translated) Do not follow the program (Original) Nu respecta programul
Great service, yummy drinks and fun atmosphere
These people are SUPER slow!!! I had to wait 20 mins for a tall cappuccino. On top of that, the customer service was terrible.
Worst starbucks i have ever been to. The cashier named Alyssa had no idea what the starbucks app was. Alyssa lso had no idea which lattes they had available or let alone what a latte is. The cashier ended up confusing the barista making the drinks.. Just abosultly awful!!!
Really quick!
Very busy, not a seat to be found or a parking spot in the small lot however very friendly and efficient staff and who made my drink perfect
Very friendly staff. Very busy in general. Reasonably and constistently priced. Great selection of food items.
We had their summer caps! So delicious!
Great service. Busy but not to busy, fast service!!
Very very nice place to relax
Coffee is like battery acid!!
Most of the time, I order regular drinks, but new drinks like pistachio frapp and sugar cookie is not worth the money. It doesn't taste like pistachio at all and sugar cookie is worse than the ones you get at grocery stores that are the same price for more. Didn't like how I tasted just flour throughout. I won't be trying any new desserts or drinks. I asked for extra caramel topping and they put in about half a cup of caramel syrup in the frapp. I drank syrup half of the time. Even the bottom was covered in caramel syrup. Never had this happen.
Friendly staff and good coffees.
Ma...wife not happy with Luke warm coffee she picked up
Very busy location staff are obvioustly overwhelmed i have gotten very tasteless drinks because of how busy it is my drink is not made properlly
The only thing I dislike about this location is that it’s a bit small in my opinion! It’s always pretty full so there could be a bit more tables, but other than that, it’s great!
Sweet vibe
The baristas are extremely nice and efficient. Warm, cozy and clean. Always a great experience
(Translated) Slow service. Not due to the employees but to the system. (Original) Service lent. Pas dû aux employées mais au système.
Always super friendly and quick!
(Translated) Very good quality coffee. Lots of choices for all tastes. Clean restaurant and helpful and friendly employees. (Original) Très bon café de qualité. Beaucoup de choix pour tout les goûts. Resto propre et employés serviable et sympathique.
Take out
They always have several options of good eats to choose from. Plus their staff is courteous and friendly
Order Mango Dragonfruit Drink with no ice and apple juice on the MOBILE. And just give me the regular mango dragonfruit drink with lots ice. Give me money BACK STARBUCKS!
Excellent manager. Made my order perfect
Nice place to have coffee ☕
Other
I was surprised my coffee was good for ones
Busy store
Friendly staff and modern Starbucks with drive through.
Delicious, strong and consistent brew
(Translated) Very welcoming. (Original) Très accueillant.
Team was very helpful and friendly during busy holiday despite Many not so friendly customers as some items were out of stock. The thought the staff handled things well and my drink was great!! Kudos n happy new year!!!
I just try this today, and I will be back for this tomorrow
Spacious location with big windows. The place is bright and clean. Staff is usually very friendly. This location has a drive through that is usually very quick. It can be hard to find seating at time. I don't have any cons to say about this place. I visit frequently because it's close to where my parents live and it's always a pleasant experience. There is also free parking.
Crazy busy drive thru here. Nice for a treat however prices are high at any Starbucks and the dark roasts are usually overly bitter and they don't have to be if roasted property and kept fresh.
You need more staff very slow service
Super quick, super friendly ♡ So happy we have a Starbucks in Welland! :)
Whenever we travel back and forth through Revelstoke, we always stop at Starbucks. The staff are always friendly. Loved seeing face masks on all customers. #safetyfirst
Starbucks has thee BEST customer service across the board. I will wait in a long drive thru line because of the friendliness. Prices are still too high, however the staff make up for it!
It was fine
My wife and I go there daily , great coffee , great atmosphere with very friendly baristas
Noisy! But staff is friendly and quick! The atmosphere is nice despite the noise.
Your regular starbucks
Was here last night while waiting for my dad's plane to land at Pearson. Staff was very helpful and great customer service!
I don't normally write reviews but wanted to save people some time. Go to a different Starbucks even if it's out of your way. I ordered an iced chai tea latte and a nitro cold brew. After 15 minutes of waiting for my order, the iced chai tea latte was made as a regular latte which is a mistake anyone can make but there was no apology or acknowledgement and I was scowled at when I brought the error to the staff member's attention. The nitro cold brew that they charged me for they were out of so just looked at me and said we are out. No suggestions of something similar, I said ok then an iced coffee is fine, a less expensive drink than what I paid for but at no point was I offered a refund or an apology. There were many people waiting to order or for drinks so I decided I would just leave rather than ask. One further item, this is not the fault of staff, but there was some sort of stabbing incident that happened before I arrived, and there was the presence of medics and police taking up a large section of the starbucks asking questions. In a similar situation, once the person in question was in cuffs I have seen staff request that they conduct the medical/police assessment in the ambulance rather than the restaurant, this continued the entire half hour that I was at the starbucks and they were blocking the one exit, customers were having to walk around the building to exit. It did make for an even more uncomfortable experience than just having the wrong drinks, being overcharged, and waiting 30 minutes.
Good food! Delicious beverages. Super friendly staff!
Pricey
Most of the time this place is out of stock of anything I want. Food or drink. Also I live and work downtown, it should not take 15-25 mins to get through this drive through. Figure out your management and pull it together.
Recieved my drink very fast
Conveniently located in Uptown Waterloo, this is another great Starbucks, while I've never found it too busy, and found it a great place to sit and read while enjoying a light meal, treat, and/or specialty coffee. The staff are great and work as a team and if you use the Starbucks app, you can order ahead and pick up your coffee, just the way you like it. The food's always fresh and the staff friendly.
I was lucky enough to drive by on the first day of business and experience the amazing staff, gorgeous building and free samples. I have been back multiple times a week since then. There is a drive thru, but I love working on my laptop in there. It is spacious, modern, yet comfortable. I believe I have dealt with every member of the staff and they are all so lovely. I lost my wallet there(didn't realize I had left it there) and they found me on Facebook and sent me a message saying they had my wallet and were keeping it in the safe for me! I was so grateful. I did not think anyone would return a Kate Spade wallet with American $ in it. Thank you!!!! :)
We went there last minute with an order for more than 10 people and expected to wait a while since it wasn't an easy task. But they had everything ready within 5 minutes and got everything right. Great service!
I usually only take my wife here they have nothing that I remotely desire but my wife really likes it.
Take out
Very nice place with limited seating poggers
Attracts the Toronto crowd - great service, free wifi - what else is there in life?
Brand new place
Excellent
great place just to sit and talk.
Since the change in seating configuration it's lost the atmosphere of the welcoming drop in for a coffee vibe.
Simple and awesome. That's it.
Just visited this Starbucks tonight and got my usual frappacino. I was given the drink over full with a defective lid (which fell off) and a hole in the bottom of the cup, the drink spilt all over the inside of my new truck. NOT HAPPY.. For a premium drink of the $5+ mark, I would expect a higher level of attention and not to mention, this is the second time now that i've gotten this drink that also tasted nothing like what it usually does. Not only did I have to spend an hour cleaning the cream out of my carpets and off my interior trims, etc, but whatever was remaining in the cup tasted horrible. What a waste of $5 and my time.
Ordered berry berry hibiscus and the barista gave us a plane drink. I don't think they know how to do it the same as in Toronto
Superb service by David and the rest of the staff. My favourite Starbucks in town.
Good coffee and delishcoius food
There coffee is just filled with sugar but if you drink a normal coffee from there it tastes like tar
My card would not register points or let me load money to it. Very upset was supposed to get my free drink today
Staff is very attentive to customers needs
(Translated) Very good service. As the branch is recently opened, it still lacks a bit of running-in. On the other hand, the courtesy of the employees more than compensates. By cons, parking is rather poorly done. (Original) Très bon service. Comme la succursale est ouverte depuis peu, il manque encore un peu de rodage. Par contre, la courtoisie des employés compensent amplement. Par contre, le stationnement est plutôt mal fait.
Nice place nice staff
Racist area!!!
(Translated) Hot chocolate coffees and reading (Original) Chocolat chaud cafés et lecture
Friendly service
Patio is open. Staff is nice and quick. Wasn't too busy when I went there.
Give erase,$y3s in we s
A good Starbucks! Great location (very convenient for me at least), and service has always been relatively quick. The layout is a bit strange (you enter closest to the pick up zone) but it isn't a big deal, plus it makes picking up mobile orders especially easy. Openly LGBTQ+ friendly, which is excellent
Small star bucks with great service.
Service is good and so is the crowd, but the washrooms are almost always filthy.
I would have enjoyed my time there a little better if the music wasn't so loud. It's hard to hear & have to almost yell to be heard by my company.
friendly personable staff. Good Service!!!
South side of the Outlet Collection at Niagara, This Starbucks is spacious on the inside. On the outside, it's a car moat with pedestrian access on the east side only. Be careful and attentive if you don't use the drive through and choose to park and walk in. You will need to cross the drive through exit to get to the side walk and entrance. Employees are very pleasant and friendly.
My favorite spot for the best Americano
Great service, friendly, quick, my drink tasted fabulous!!! But when my table needed to be wiped down I was handed a rag to wipe it myself.
Love it
Best apple crisp ever
Necessity
Service was fast and friendly
Except for really badly designed drive through, this is a nice place. Friendly staff and seems to keep up the standard of Starbucks. But I still miss Second Cup
Super nice and friendly staff but the prices are really jacked up.
My favorite location, every single barrista is friendly, calm and polite, great coffee and spacious terrace...love to stop by with friends and family
As expected. Good service with a beautiful smile.
Really friendly staff both inside and at drive thru.
Not my preference but it's only my personal opinion.Clean and fresh store.
Best staff! The blond lady is so sweet!
The only reason I’m not giving this particular Starbucks 5 stars is because of Revelstoke’s very loud train tracks that pass through right next to the location. Otherwise, I’m really impressed with the layout of this location because it further prevents the spread of COVID. To specify, you cannot access the bathroom through the front door - you must go around to the side. I believe they did this so travellers can easily do their business and go without having to trek all the way through which is really nice.
Very friendly staff, upbeat atmosphere.
Meal type
What can I say its starbucks. Good coffee, and other drinks.
It is good as always
Great place to study or work in.
Always good
I like this place because they are close to home and they sell coffee!
Friendly staff
What a horrible spot for this location parking is atrocious! Really making it difficult for anybody who wants to go to the bank.
Good place to grab your ☕ coffee or latte or Frappuccino.
The service is fast and the drive thru is really convenient, but I find the batistas to, on average, be less pleasant than they are at other locations. Don't get me wrong, some of them are great, but the overall crankiness level seems to be higher than usual here, even though I've always been super friendly and polite when ordering.
Best place to study. Quiet and spacious at times. Don't go around 3pm. Lots of people but other than that it's great for studying.
Meal type
The coffee has gotten better since my last visit. The place itself isn't bad and you can get your drink fairly quickly.
Coffee is good, but this location is small with limited seating.
Long wait good coffee
ABSOLUTELY IN LOVE WITH THE CARAMEL MACEAOTO
They have coffee its starsucks
Starbucks is always great coffee but the baristas are the best
Always really friendly staff!
Nice employees and a great selection of coffees! The store was also very clean!
To be honest didn't mean to review this soon dunno?
(Translated) The service is too long (Original) Le service est trop long
(Translated) Their latte coffee is too good (Original) Leur café latte est trop bon
This store was the busiest store I have ever been to. The employees did a great job keeping the line moving and informing the customers of where they were in the order line. These employees deserve every tip they get for dealing with that kind of pressure and endurance.
Friendly staff. Love the refreshers they have especially the dragon fruit and very berry. Have not tried other drinks though.
Best service coffee shop in peterborough
This location was disgusting when I went inside today. There were flies everywhere! Not just one or two, but a total infestation of flies buzzing around while people were preparing food and drinks. Also an employee with her mask dangling off her ear, not covering her mouth and nose. None of her coworkers told her to put her mask on properly. SO GROSS AND UNSANITARY. I couldn’t wait to get out of there.
Great place for a good coffee
It's a Starbucks. You know what to expect. But the staff is wonderful.
(Translated) Very good service I love. (Original) Très bon service j’adore.
Had BBQ beef briscett. Big waste of money. Bread was stale and sinewy, sandwich itself was skinny. Not what you expect from Starbucks for a 7$ sandwich. Will stick to coffees here.
Victoria's first starbucks. Smaller store but good location. They have a bit of bench seating inside and a few tables outside.
This is a really good location for my friends and I to get a nice refreshing drink on hot days. We have had a couple problems though. One of my friends keeps having his mobile order forgotten and gets it late or not at all. We ask for light ice so we can have more to drink but they pack it to the top.
Went there at 5:10pm to pick-up an UberEats order. I was about to tell them with my order but they're too busy with something. There's 5 staffs working and neither one of them asked for my order. They we're just looking at me and snubbed as if they didn't see anything waiting. I thought they were busy at the Drive Thru but there's no orders even one. Until this staff/ supervisor who's working with all the orders asked me if I'm waiting for something and as she handed the order then told me next time to inform them. Is that how Starbucks respond to your customers as they come in and wait for the orders??? She can simply ask her co-workers to help me out with the orders. Very unhelpful, very unfriendly staffs! Will definitely not coming back there!!!
Baristas are awesome and lively. Seating is nice and clean. Nice spot to catch up on emails.
Good Starbucks and a big plus that it's close to me. Clean, great customer service, barristas are kind and knowledgeable. Only downside is this place is always packed so getting a drink sometimes takes 15-20 minutes.
My blonde Americano was not great
Eggnog latte -yummy
Great as usual...full of sugar and extra calories...nice once in a while treat
Great staff and environment.
Amazing drinks especially their cold specialty drinks :)
Nice place ????!
Friendly staff Great location Clean and comfortable Great to bring kids and spacious.
Wow! Service was excellent at this location! The barista was very enthusiastic and friendly! It's great feeling when you receive service from cheerful employees! (January 14,2018 5:30 pm)
The busiest Starbucks Café I ever been too. It takes at least 10 minutes for your drink to get ready, due to amount of customers they have to provide service to. Nonetheless, staff is very kind and prepare your drink correctly.
Best latte in town
(Translated) Super nice employees and perfect services! (Original) Employés super gentils et services parfait!
Large Starbucks. Modern. Good staff. Comfy leather chairs by large windows.
I didn't go to Starbucks, so I'm not sure why I'm being asked to review it.
(Translated) Everything is doable for the beverages, all the customization you think you can have it really wonderful I love it (Original) Tout est faisable pour les breuvages, toute les customisation que vous pensez vous pouvez l'avoir vraiment merveilleux j'adore
Is the Best
Ordered a benti green late and asked a indian lady if I can redeem my reward, she says she doesn't take redeem. I wanted to cancel it but one other lady was already making one, so I just paid. I then asked if I can get a extra cup so i can share with my friend and she says she will charge $1.50. I could literally ask for a cup of water and she would have to give it to me. Not sure why she likes to go hard way and lose customer. I would not recommend this location
Team is always so kind and smiling also cleanest Starbucks I have ever been.
I go to Starbucks on a daily basis and this one is far by the worst. When I get Starbucks I expect a strong ice coffee not creamy tasting water. Northgate Starbucks in safeway is the way to go! Not only do they have friendlier staff but they have ice coffee that will put hair on your chest ????????????
Staff was very kind and nice
Great service.
I am a faithful Starbucks customer but I have to say that the store at 17th & Lonsdale is always dirty. I’ve never seen another store like it. They only wipe the surfaces but not the vertical surfaces like cupboard doors and they’re filthy. The windows are gross, Inside and out, the edges and corners of the floor desperately need a proper cleaning, afterall they serve food!! The floor is also always sticky......always. I know it’s a busy store but It would take 30 minutes once a week!
This is a great location of tHe chaIn WE all love. With a patio, lots of parking, aND an efficient energetic staff, this location cranks through long line-ups like nobodY's business. :)
(Translated) The wait for the drive-thru is appalling! When I get to the window and see 5 employees, but just 2 making the drinks while the other 3 are chatting together, I find it really ordinary ... The drinks are delicious, the service is friendly, but the waiting, even outside of rush hour, is really a major irritant. 35 minutes ... (Original) L'attente au service à l'auto est épouvantable! Quand j'arrive à la fenêtre et que je vois 5 employés, mais juste 2 qui font les breuvages pendant que les 3 autres jasent ensemble, je trouve ça vraiment ordinaire... Les breuvages sont délicieux, le service est amical, mais l'attente, même en dehors des heures de pointe, est vraiment un irritant majeur. 35 minutes...
My go to Starbucks, polite staff, right across from Wilson station. Definitely recommend
Great experience, nice décor, friendly and fast staff. Nice little terrasse outside and drive-thru. Best Starbucks i ever been too in Québec.
Always such lovely service at this location! Thank you!
Good location; fast service. Could use more seating indoors. Nice patio out front.
Friendly staff, great drink, nice place to study. They have such a good view to enjoy your coffee after a busy day at work.
Not a Starbucks fan.
Crisp and Clear drive-through speaker. Friendly staff and fast and efficient service.
(Translated) No code is needed to access the wifi. Tall. Several tables for working on the computer or writing. I had a nice welcome. Thank you I will come back! (Original) Pas besoin d’un code pour accéder au wifi. Grand. Plusieurs tables pour travailler sur ordinateur ou écrire. J’ai eu un bel accueil. Merci je vais revenir!
Consistently don't include straws in my delivery orders (for frapps). Put ice in iced tea despite no ice being requested. Does this place care even a little about their customers?
Good coffee and customer service. Food items taste good. Will always come back
Terrible Frappuccinos here. They make it like melted soup. Had to get it changed on two occasions. The second time I asked for it to be made properly they STILL made it too watery. By the way, I am a Starbucks fan. No other Starbucks location that I have been to had this issue. Ever.
Coffee was great, staff are friendly
Not enforcing face masks
Sazzad is the best barista in town.
Eggs were not cooked ask for no cream in your coffee and they only fill half the cup.
Glad to see Starbucks return to North Bay. Coming from Seattle myself, I’m very excited to see them create a nice atmosphere that’s consistent whichever store you go in. The store has a nice and modern layout. Two things they can improve on: 1) Lack of merchandise. Very little selection when it comes to whole beans and mugs. 2) they need more garbage bins.
Ahhhhh...the caramel latte is so awesome
My personal favourite location in town. Staff is always friendly and on point, and on the rare occasion a mistake is made with your order, it's fixed right away.
Its ok
Always quality coffee and service.
Best coffee and customer service
One off the better Starbucks
Overrated.
Friendly staff! The brown sugar shaken espresso with oatmilk was a delight thanks
Great location!
Yumm
(Translated) Rat is delicious (Original) Rat la ngon
Great coffee
Great drive through! I ordered coffee, they have me coffee! I'm a happy man!
Nice people great coffee.
bad coffe
I just love mochas and this is the place to get them staff is great
Service
Always great staff who help when I have no idea how to order what I want. Quick service too.
Kevin and the staff at this location are very friendly and welcoming. This is the most upbeat Starbucks and is highly recommended for your morning coffee or for taking it on the road.
They offer me a free coffee after the wait is little too long. Clean and calm place to start your mornings
I had a problem with a frappuccino and when I went here for a solution they very courteously offered one. I was extremely happy with my replacement frappuccino
The staff is super nice and considerate! I ordered a drink that ended up really not liking and they gave me a different one for free! Great place to hangout and study.
Mid
Typical neighbourhood Starbucks
I just love Starbucks!
My daughter loves it !!!
The staff here are always very friendly! They are very accommodating and drinks are made quickly. This place has a cozy atmosphere and they play good music over the speakers!
For a Starbucks, pretty normal. Over priced, not very tasty and full of weird 20 year olds.
The employee are amazing, but the drive through experience and the parking lot is one of the worst I've seen ever, there is no space to manover and there is often car crash
Love it here! The service is always fantastic. Brad was very helpful and friendly at the drive thru most recently -- we've been coming here for 7 years and never had a poor experience. A good representation of the brand.
My favorite coffee place for sure! The staff is amazing! The assortment of drinks is great as well!
(Translated) Relaxing atmosphere, good coffee (Original) Ambiance relaxante, bon cafe
I usually go here to study because of its spacious space but their customer service has been the worst I’ve seen compared to multiple locations I’ve been to. You feel no welcome/warmth from the workers and they appear to be very arrogant when you order. My friend works at a Starbucks and when ordered an Iced Coffee with cream, there was additional charges which made no sense because as a regular worker, she has never been charged for cream and there is even free cream offered at the side.. When questioned about the charge, she was very ignorant to my friend and giving attitude with the response “YEAH. We do charge.” I personally hate this Starbucks because of the people working there and I only come here because of the convenient location. I don’t understand why people work customer service/ hospitality and can’t even show a little bit of a happy service to customers..
Baristas were not smiling. Partners did not seem interested in working the till position or taking my order. When I got a iced tea refill it took a long time which I understand because of mobile orders. However the refill I got was sweetened even though my original one was unsweetened. At least there is ample seating and large tables for interviews and meetings.
It's a Starbucks.
Best in the city
Other
(Translated) The atmosphere is good very good service (Original) L'ambiance est bien très bon service
Kind staff and delicious drinks! The tables are always clean and there's never anything wrong with my order. Good job! ☆
(Translated) A great thank you to Bianka for this morning! Great service, great team! Thank you for your advice and for solving my coffee grinding problem for the espresso machine! ❤️ (Original) Un super merci à Bianka pour ce matin! Super service, équipe géniale! Merci de tes conseils et d'avoir su régler mon problème de mouture de café pour la machine à expresso!❤️
Enjoyed my caffe mocha
Starbucks is where’s stars make the big bucks!
Interior closed without notice.
One of the most friendliest Starbucks I've been to! Thanks guys!
Not Bad
Starbucks used to be fast, but this is the slowest pace to get anything.
The staff here are amazing!! Extremely friendly and polite! Never have an issue, keep up the wonderful job!
Ocean Park must have the best Patio of all their Coffee Bar's. So with great Coffee and snacks and of course that great service. Paradise.
Loves me some caffeine
Always close earlier than it is advertised on google maps
staffs are pretty friendly, food is quite good, but it’s overpriced
I love how there is so many drink options and you can customize the drinks the way you like! Everyone is usually so friendly and willing to help you, and if they're sold out of your favourite drink they always have good ideas to try something different or help you to make a drink that is similar to the one that you wanted to order!
Really good attentions and service! ❤️
Great Starbucks coffee with great staff!
Friendly staff and quick service.
Full of people on computers and laptops just make it a cat cafe honestly you just using their Wi-Fi half of them are not even drinking coffee they're just a whole bunch of rich people that no one gives a , abou
Friendly staff, chose the blossoming rose tea latte with Rooibos tea. Very tasty.
Great service and people
Clean, friendly, knowledgeable. Consistently good service.
My mom is diabetic and she told them multiple times to make sure they put the sugar free syrup in her drink. Then when they gave her the drink she asked if it was sugar free and she said yes, and it wasn’t and my mother had to go to the hospital and even if that didn’t happen she didn’t make my drink right at all. We would have been late for work if we didn’t have to take a day off with no pay because of your lazy employees.
Expensive.
I come into the city for night classes. Having a bad day and I decide this one time to stop into Cornerstone Starbucks. They got my coffee wrong and to avoid being late for class I didnt wanna leave just to ask for flavor in my coffee. No cafeteria open here at this school. If it's to hard to make two drinks while it's dead maybe this area should not have opened. I never had problems with the Safeway location.
Just your average Starbucks. Clean & staff are usually friendly and helpful.
????
staff are very friendly
Kind, quick service, delicious.
Great service, always helpful. Good variety
Definitely an enjoyable, premium Starbucks experience. Coffee, food and service are all great. Can get a bit busy at peak times (lunch). They recently moved to a new location nearby, and the room is well structured and homely.
I would have given it 5 stars but they got my order wrong.
Great atmosphere n great service
Maybe the worst decaf cappuccino I’ve ever had at a Starbucks yak...
Clean store and layout allows good traffic flow. There is a small patio area but no seats available yet. Staff is polite and works quickly. Note that they do not offer order ahead in the app
Very friendly and fast staff. Service you'd expect.
Kid likes it I dont like the price
Not a lot of electricity plugs, but it's a good place to work or study. The staff is always in a good mood.
this location is closest for me, and used to make excellent drinks with great personable service, but that seems to have changed in the last 3 or 4 months. i now travel down the hill to another location as my beverages always taste weak …
(Translated) Service always impeccable (Original) Service toujours impeccable
Caffe latte with an extra double shot of espresso.
(Translated) The longest coffee in the history of the caffeine wait ... (Original) Le plus long café de l'histoire de l'attente de la caffeine...
I frequently go to Starbucks & usually have a positive experience. I went to this location & had a great initial experience. However, the girl making th my beverage was ignorant & rude. She made my drink & handed it to me remarking " I'm guessing that's not hot enough". I asked for it to be 180° & it was barely warm. When I agreed she grabbed the cup out of my hand & poured it out & proceeded to make a 2nd. Unfortunately the 2nd was not any better. It was disappointing not getting my favourite beverage made the way I always have it but the attitude was Unacceptable!!! I will not return to this location EVER!!!!
Terrible service slow at working when one order was being done I waited 10 minutes and never got my food until I asked multiple times. Very unhappy
Stop in every Wednesday evening and the staff are great.
beautiful spot
Store was very clean, but the three staff that we're running the coffee machine, the drive thru and front counter were simply overwhelmed ... Even though there was only one person in line at the counter. Definitely room-for-improvement to get up to the standard that is expected of Starbucks.
A pumpkin spice créme is NOT a cold brew. It is steamed milk with NO COFFEE. This has happened at 3 locations in this city already. Staff is so nice at each location, this is not the regular staff's fault. This is MANAGEMENT'S fault for not training them properly. Please stop giving me cold coffee! I don't want it! I want a pumpkin spice créme! COFFEE FREE!
DO NOT SUPPORT BIG CHAINS LIKE THIS RIGHT NOW SHOP LOCAL FONT COFFEE BAR IN FONTHILL IS ABLE TO MAKE REAL COFFEE AT BETTER PRICES AND DOUBLE THE QUALITY I REPEAT BUSINESSES ARE DYING AND YOU NEED TO SUPPORT LOCAL
Racists.
Other
(Translated) It's quite mixed, it happened several times that the frapuccinos we wanted were not available, and they make an "equivalent" that does not equal at all to the original taste. At the price of the drink it is quite disappointing not to receive what we ordered at the base. (Original) C'est assez mitigé, c'est arrivé à plusieurs reprises que les frapuccinos que nous voulions n'étaient pas disponible, et qu'ils en font un " équivalent " qui n'équivaut pas du tout au gout original. Au prix du breuvage c'est assez décevant de ne pas recevoir ce nous avons commandé à la base.
Their staffs are so friendly. Not much space for seating. Just bar seats for around 10 people.
Needs better training for staff Specialty coffees disappointing compared to other Starbucks
(Translated) Great service! (Original) Super service!
Brunch
Awesome place for hot coffee and cappuccinos, very flavorful and excellent quality. You may wait a bit longer than other drive thru's but well worth it!!
Great drinks just off the main road
Good spot. Lots of seats. Great staff. Drink is nothing special.
Simply superb
(Translated) Tough, Starbucks. (Original) Dur, Starbucks.
Other
Wreaks of old stale coffee
Nice clean store with fantastic service!!!
Very good coffee. Good service.
Too busy
Nice, cozy, friendly and great foods
Friendly staff
Best Starbucks in the city. Nice and open. Friendly staff. Very nice.
The coffee shop has been Our second home for coffee And cakes
A great new coffee stop on the Trans Canada with all the selection and service you'd expect from a Starbucks. This is a great place to stop for a little while.
This is by far the worst Starbucks I have ever been in. The girls spend more time on their phones than actually doing their jobs they close their store early. If I could minus stars I would. Oh and then when you call to have ur complaint addresses ur almost practically called a liar.
Always the same
Didn't taste like a Starbucks latte, more like a cheap knock off
Friendly staff however sometimes the chai lattes are very weak.
Nice patio
Great drinks but too expensive!
(Translated) Nice call for coffee. (Original) Ligar agradável para tomar um café.
Long waits for orders even when not busy. Having drive-thru taking a toll on that for sure. Also, charging extra for almond milk in a latte is a bit out of date - that needs to drop - almond milk is so common place now. I'll stick to my Twiggs!
Ideal location nice and clean
Coffee and tea
Great coffee! A bit over priced and always busy! Hard to get a seat sometimes!
Great staff and setup, terrible coffee.
The staff here are simply amazing. It's a small store and kind of cold in the winter from the main entrance, but totally worth hitting up even though it's kind of out of the main part of town. Drinks are always fantastic!
Friendly staff quick delivery of food
I like Starbucks drinks, and customer service in all location except 555 sixth street because when I asked a lady for grande steam milk with one pump of chai, she wanted to charge me for chai tea latte and we had discussion that is that location is different Starbucks than the other Starbucks. The manager of The store had no clue and she was helpless. When there is option for choosing drinks and adding syrups, why they do not follow the instructions so the manager had no idea and she told me that she is going to talk with her big manager. I think, I should not get any drinks from that location.
Always clean, my drinks are made just the way I like them, and the staff are very friendly, and usually have my drink ready before I've finished paying for it, depending on how busy they are
(Translated) Slow drive-through service. Employees twiddling their thumbs instead of helping their colleagues make coffee. It may take 25 minutes at the drive ... it's boring because their menu is good. (Original) Service lent au drive. Employés qui se tournent les pouces à vla place d'aider leur collègues faire les cafés. Ça peut bien prendre 25 minutes au drive.. c'est plate parce que leur menu est bon.
What you'd expect of a Starbucks place!
First time visiting this location & the staff were super friendly.
Some tell me please why Starbuck's do not have trash cans in their drive thru!?!?!
Went ordered egg bites and asked if I could get some salt and a clerk with red hair stated that they dont carry salt so had to return my order , the girl was not happy about .she shouldn't be working with customers if she has that kind of an attitude
Always lovely staff and service
I'm not a very big fan of Starbucks I much prefer Tims. But the store is what it is, most Starbucks are all the same. This ones clean generally had alot of customers.
Polite drive thru staff.
I usually order takeout. I enjoy the drink more than anything else.
Love me some starbucks
Great location, very friendly staff great coffee
(Translated) A nice café with lots of things. (Original) Хубаво кафене с много неща.
I come to this location often since they've opened and the other day I ordered a drink and it was made incorrectly but I didn't have the time to go back so I gave them a call and they said next time I come I will get a free replacement drink which I was happy with. I went back today and not only did they give me my drink for free they refunded me and gave me a free brownie. I didn't get the name of the girl with blonde hair I think she was a supervisor but the customer service was amazing and this is my new favourite location! so happy with their service and how friendly the employees are. Thankyou once again!
Can get very busy with people from nearby offices.
I was very disappointed with the service this morning I don't know what was wrong with the lady that served me but she was abrupt abrupt and scowly
Busy but effecient drive thru
As always the Fudge Oat bar was delish! Can't believe we are getting a second Starbucks in orillia.
This place doesn't let customers use washroom and they argue with the customer the girl barista told me that columbia station is a 5 minute walk, they give you wrong directions and have no attention to detail. Beverages are mediocre.
Always good coffee and thi gs there for sure
This is the only one in this area. Nice service.
Excellent
Had one of the best ever coffees here away from my local Starbucks in London
Love this New Store Delicious Drinks
good
Very nice and friendly employees my drinks were made very fast and were delicious!
Nice Coffee, But I personally prefer Tim Horton's
I am an avid Starbucks drinker and I have had the pleasure of visiting many different Starbucks locations across Toronto. I visited this location on Feb 15 after waiting in line the lady serving the people ahead of me seemed to be nice. It got to my turn and for some reason I didn’t get the usual ‘greeting’ it’s like I sensed some sort of hostility when I approached the counter. Anyways I ordered my drink paid for it and waited. After I got my drink I went back to my car and drove off. After taking a sip of my drink I realized there was mistake... I have been ordering the same drink for years and I know my drink! When I returned to the Starbucks I approached the counter and advised of the mistake. Instead of apologizing or atleast acknowledging the fact I had to leave and come back because I received the wrong drink the staff member started questioning if I knew what drink I ordered and the person who made my drink ‘doesn’t make mistakes’. I advised anyone could make a mistake and I even told her she can taste the drink if she thinks I’m lying. I have spoken to a few other people about my experience and we all have had similar issues with this one location. The staff are not as pleasant and even if a mistake happens they question you instead of correcting their mistake. I am not sure if this attitude is geared towards certain ‘people’ or if it’s just the fact they are just rude. It doesn’t kill to be nice to people who bring you business!!! K
(Translated) Awesome staff. (Original) Personnel génial.
This Starbucks is clean and the staff are friendly. Often a line up here.
Service
I have always enjoyed this Starbucks, yes they have lots of good wifi, plugs and a long desk. It is exactly what you need to get that assignment done, I know, I was always wondering the same thing until I went in. Excellent staff and white knowledgeable about what they're selling. When. Something new comes out, I ask for a vague overview. Drive through gets priority like anywhere else which is a gripe of many in-restaurant as I have observed but hey that's the nature of the game. Don't hate on the players, hate on the game. Btw lots of table to use your laptop on, lots of WiFi and plugs to power up your devices. Also the chance for meeting some people who should wear a tight sweater vest and umm distinctive glasses that love Apple products is somewhat high but that's ok, there are not too many of those.
Great friendly staff
awsome coffee but little pricey
Too expensive but also so gosh darn good
Great coffee. Ginger cookie felt a couple of days old.
Very nice place to eat and drink....I have always enjoyed starbuck because it is nice clean and comfortable not all service is good but most of them is.....
Nice and warm
Trying to be nice, but I had to sit at the window, needlessly holding up other people when I could have just parked and waited. I offered to even. Twice. I guess I should have just taken it upon myself and went and parked so the people behind me could pick up their orders. Add to this their app canceled one item in my order. I didn't find out until picking up my order. The item was canceled due to caramel drizzle being sold out at this store ...
I love it
Super staff and service!
Typical Starbucks, nothing special, nothing lacking.
Love having a Starbucks in Parry Sound just wish the staff was a little more friendlier. Coffee is not always made to perfection... had to throw my coffee out twice. Have no other choice.. there isn't any other locations around.
$9 for one latte. Unapologetic
Love the lemonades
SOMETIMES TASTES TRASHY AND ONLY GOOD FOR DRINKS
Morning staff cannot follow drink directions. Made mistakes multiple times. Coffee is nasty. Will not be back again.
A bit dirty... But otherwise pleasant.
20 Years cant complain good investments dodaj trojce ????????????
The best starbucks I have been to this week. The staff were friendly, fast and efficient. Coffee was ready as fast as we could get to the other end of the counter and served with a smile and a cheery greeting. The service areas were clean and tidy. I would come back here if I was flying out this way again.
Nice place to relax
Really busy with terrible service. Waited 10 minutes to order and another 10 minutes waiting for my order only to find out they didn’t have any oatmeal. I wasn’t offered an apology and had to ask for a refund.
Great service. Fast and efficient. You get what you pay for. Luv theirs desserts variety and drinks. Nice, comfortable environment to sit down in. I really like the outdoor patio. I like that they have nice umbrellas,too. I give them 4 stars. Super Job you guys.????????
Quick and sometimes overly friendly service
Friendly staff!
Meal type
Don't like Starbucks but just my opinion...
Love this stuff always great coffee
I order a Pumpkin Spice Latte it was not good, their version of this Latte was to sprinkle pumpkin spice on top of the whip cream ...worst latte ever.
Nice place. All the baristas are very nice and helpful, except for two baristas whose names are Rianna and Allen, the tone of their voice are irritating. They are very rude to talk to customers. But, overall, all the baristas are awesome except those two.
convenient place for refresh
Took their time and were genuinely happy employees !
Fancy place.
Always busy, so a little slow, but friendly staff and nice patio
Iced Peach Green Tea was incredible as usual. Blueberry scone was a little stale. Service was friendly and quick.
Nice staff, Plenty of seating area, power outlets limited Parking is a pain Music is kept low. Good for taking phone meetings
Never too busy or over crowded at this location
Friendliest baristas around
Just wanted a regular coffee, I wasn't expecting it to take almost 1/2 an hour to get through the drive thru. I like the coffee but waits are horrendous
I'd live here if I could (ha!). Almost always good service and friendly atmosphere. Saturdays are BUSY and I almost always have to pre-order through the app because otherwise it could be 10 minutes to get my coffee.
Good coffee. Like all Starbucks, a little over priced.
Had my mobile order ready within minutes. Store was very clean and the staff were super friendly!
(Translated) Mango and dragon fruit ???? is excellent ???? (Original) Mangue et fruit du dragon ???? est excellent ????
Amazing
This is not a Starbucks, try going to a restaurant instead of spending $20 for a coffee lol. They do not follow any of the Starbucks protocols and prices. Very low quality and high prices
(Translated) I have nothing negative to say about the service, but I do not understand why it is always so full, it is less good and more expensive than other coffee chains. I feel like I'm paying for the brand. …
Friendly staff. Sometimes really chilly in winter hence four stars. :)
Usually very crowded. Hard to find a parking spot too.
It's not as good as it used to be. It can often be very busy and service tends to be on the slow side. Starbucks' food has really gone downhill recently, too. It's clearly all be prepared far, far away and is approaching staleness before it even reaches the store. Still, the coffee is vastly superior to Tim Hortons!
4 star for Starbucks but I don't like staff , not customer friendly service even not welcoming. Didn't get a good service. Really disappointed with my visit.
Fast service
Employees are very friendly!
I can't believe the price of coffee but my wife likes it so what can I do.
Good selection of food and good coffee
Great customer service, clean also a place to relax and have a drink on the patio or even conduct business (interviews,school work you name it)
Not too much seating and can be quite busy but otherwise friendly and quick service. Music is pretty awesome to listen to while working. Lots of easy parking as well.
good, clean
So good! Server was really nice!!!
(Translated) Just wow super good (Original) Juste wow super bon
Found a piece of plastic at the end of my drink (the cut off end of a milk bag) , although it was made well. I don't appreciate finding debris in my food, especially in this time of COVID. Please take care in preparing your orders in the future.
Friendly staff and great atmosphere.
Remodelled
Been going to this locations drive through for a while now. This visit stood out from the rest when Chloe served me. I got knowledgeable recommandations for keto drink options and very professional and intentional service. Super star service ⭐
Great coffee always and really appreciate free WiFi especially coming out of town.
Always love me my Starbucks.
It's Starbucks ... You love it or hate it. The prices are too high but the quality is good - so if you are willing to pay ...
Amazing staff, curtious and pleasant.
Ordered a regular espresso macchiato. Unbeknown to me, I got the espresso macchiato with raw sugar that a customer before me had refused. Not a big deal, but way to be cheap.
Yummy! Friendly and very happy with this location!
Service
Great staff!
Quick service and friendly...not disapointed with my orders ????
(Translated) It is strangely tasteless compared to other Starbucks. (Original) 다른 스타벅스에 비해서 이상하게 맛이 없네요.
Great coffee and staff, just a bit pricey for my liking. I go but because of the price not as often as I would like.
Good convenience
The drive-through customer service wasn't as good as it usually is
Staff were very friendly. Stopped by to kill some time between meetings
its a starbucks. they sell coffee.
Tried their drive through and the staff at the window was very courteous and polite. Keep the good job Jeff.
No indoor seating. Some open area outdoor seating.
Expensive. No free wifi
Fast efficient and clean. Great coffee as per norm.
It's Starbucks, you know what you're getting. Generally not overly busy at this location.
(Translated) Perfect!! (Original) Parfait!!
love product friendly staff
The Baristas where very rude
Always busy there, full of customers just love their drinks. Have tried multiple drinks there was good but could have just slightly been a little better
Coffee is good. Do drive thru, going inside is a nightmare of logistics to get a black coffee.
Busier than l thought but working as fast as possible. Staff friendly and efficent highly recommend. Always love going there.
This store is dreadful. Completely incapable of fulfilling orders in any kind of reasonable timeframe, frequently get it wrong and never seen to be in the least bit apologetic
Their service is excellent. They recognize you as soon as you enter the store when more than once.
Baristas are friendly and quick.
But Expensive
enjoyable place
Very expensive
Fast, friendly, efficient service. What more could you ask for?
Good
(Translated) More expensive than my usual coffee but I like to come here from time to time to spoil me (Original) Plus dispendieux que mon café habituel mais j’aime venir ici de temps à autre pour me gâtée
Love this play....always friendly and I never have an issue love all the staff there
Quick service. Staff's attitude was ok, not great but ok. My order came up fast & tasted good.
Come on. It's just coffee.
(Translated) Very good service friendly and smiling staff a must for us (Original) Très bon service personnel sympathique et souriant un incontournable pour nous
Good place to pull off and get a coffee.
This is my favourite Starbucks. The staff is incredible. Especially Cass for her kind gesture. My phone died right at the register, I asked if anybody had iPhone charger. She was so kind and offered the drinks for free. Looking for a way to pay this kindness back.
Friendly service and enjoyable cold frappuccinos.
Meal type
Busy place
The staff is always friendly and talkative.
Love it
Very impressed with the friendly staff. Very unique in comparison to other coffee shops I have visited
You can't go wrong with Starbucks. A peppermint mocha is the same virtually everywhere. Friendly staff but not a ton of seating at this particular location (but probably sees a lot of take put, on the way to the office traffic.)
Very busy place
I live in town and every time I go there the staff is very nice. Besides a couple of times one worker in paticular had a lot of attitude when serving me and did not get my order right at all. Almost every time I go there, I somehow get that same worker who gave me attitude and then she usually never gets my order wrong and then pretends like they didnt and then gets mad and makes her co workers fix her mistake. Other than that one worker, the service is slow but almost every worker who works there is very nice.
Another excellent Starbucks ☕️
Too hot jot chocolate and didn't taste very good for a 4 dollar hot chocolate
Love their variety of coffees,smoothies,lattes,and food.
Coffee is OK if you get blended drinks. I find the coffee is too heavy in caffeine compared with past blends
made a good cappuccino and are super friendly!☺️
Great service and staff...
People are always friendly there
Good service and pretty fast.
My favorite coffee shop. Great atmosphere when you dine in.
Definitely one of the fastest Starbucks locations I have ever visited. Wish they were all as efficient.
Home of my favourite coffees!
One of my favourite Starbucks locations.
Great Chai worth the wait
I use this Starbucks because of the drive through when I'm freshly up in the morning and not wanting to be seen by many people, but that's the only reason I use this location. The drive through is dirty - like stickers and the glue circles from stickers peeled. If you clean something, clean it! I ditto the watered down comment someone posted and find I wait a long time for my order.
The coffee here is consistent with all other Starbucks locations. It is located right in the heart of uptown. Very convenient location! Reason for the lower rating is because this location is almost always busy, space is limited, and seat availability is very limited. As a result of the popularity of this place, service can also be slower because there are more people to serve. I don't blame these things on them but it does impact the ambiance. Not the best location to sit down if you want to get some work done. But good if you want to grab a coffee and go.
Served hot coffee. Great work!
This Starbucks is the best!! I got there at 10:53 on a Saturday night and the staff was very friendly, even asked what I was up to and if I had any plans. I have not seen friendlier staff and have had no issues ever with ordering any drink. For these complaining about some uncleanliness, slow wait times, etc., get a grip. First-world problems. Be grateful!
Pike place coffee is the best I found so far.
It's a Starbucks. Nothing out of the ordinary.
Over above and beyond! Great service when you go in, friends and when you ask for something they don't have on the shelf, they will go find it!
Busy, they don't mess up your order, very friendly so all in all a good experience.
This place should get a zero! I've been twice this week and both times they did not have any dark roast brewing. Excuse me!?! I'm from York Region and I NEVER had a problem getting a dark roast coffee at any time of the day. I have a gift card and I can't use it because they can't offer the coffee I want. Shame on you Starbucks.....
Lovely place! ❤
Its okay.
Great service by great staff. One of my favourite Starbucks place.
They always get my order right and the coffee is good! Staff is super friendly
Still my favorite. And bliss bars are back!
Lots of selection
Very friendly staff :)
Excellent customer service. Our barista didn't speak much English but made a vigilant effort to get our order right. Well done!!!
Wish they had a separate line up for preorder/prepaid items so you don't have to wait in a line up for people to order their food and drinks. Waste of time.
Ordered thru mobile. Went there to pick up after 7 minutes. I see my drink in the corner and it's the only mobile order in the corner. Me: Can I get my mobile order pls? Guy Barista: I can't give you your mobile order unless I know your name (says it in a mean way) Umm. Was that tone necessary? No. Did it ruined my day? Yes.
Super Friendly Service!! Always Love the Atmosphere at Starbucks!
YUM YUM COCONUT MILK LATTE
Latte was good however find very expensive.
Now the only Starbucks In Powell River. Not much to say about a corporate behemoth. Always fast service, i order so much from them they know me in the morning.
Love Starbucks
I love it
Always perfection
Nice staff they move quick but can be long line ups. Use mobile order and pick up is ur best bet
love the staff and the cofee 4 sure
Veeeeeeeeeeeeeeery slow service.
(Translated) Sorry not been today (Original) Désolée pas été aujourdhui
Great service. Barista remembered who I was, which speaks volumes to the fantastic people who work there. No matter how busy, they make it a personable experience.
Not a fan at all!
Consistently great coffee and service.
Soy cream woo woo
Starbucks is the jam to my toast. It's the bread to my butter, and the wings to my road trip. Thank you, Starbucks, for being that constant in an ever changing society. Awwwwww yeeeeah
Fast friendly service!
Everyone is super friendly each time I visit and my order is always made perfectly!
The staff is very kind and caring and they always put the customer first, the restaurant is very clean and has a really good chill environment!
(Translated) A bit expensive but it's chill (Original) Un peu cher mais c'est chill
Favorite places to chill and go get a good drink at
I only go here because it's convenient for others when we have meetings.
Meal type
Coffee always good. Disappointed that I wasn't able to get a Peach Green Lemonade. I think it would be available until the spring
Other
Quick and easy to access Starbucks just off the highway and close to the mall.
Each of our drinks were made wrong and the wifi is very poor. Blueberry square was awesome!
Staff is friendly and quick to help customers
#flatwhite nice staff
Great service, very friendly!
It's what it says on the tin: a coffee and tea barista-driven place. They offer the usual fancy frappacinos and other methods to get your caffeine fix and get you back in the shopping game. Attached to a Chapters, this place also lets you check out some reading material while you indulge. The place is, like all fancy coffee houses, a bit pricy, and they don't carry mainstream pop or drinks. They do have a big selection though so you're sure to find something you'll like. Staff is friendly and will help the uninitiated navigate the somewhat bewildering world of the modern coffee bar menu.
Online ordering is great
Love my chia
Clean restuarant and friendly staff. Baristas were consistent with preparing specialized/custom drinks (we ordered a number of different times over 2-3 days we spent in town). Drive through was also quick. Love the sous vide egg bites menu item.
$8.35 for a ventilator mocha. Woo!
Always good service and the drive thru is usually quicker than McDonald's next to it
A very nice branch, But due to a lack of employees, i had to wait in line for drive-thru for 40 minutes. If you dont have enough staff, dont accept drive-thru customers.
Why am I paying extra for almond milk or soy milk?? It should not cost extra to be dairy free! Also... please turn the music down.. it’s a coffee shop not a nightclub.. ????
Seating Not very comfortable compare to the other's Starbucks
Very disappointed in the service. Ordered a drink and it wasn’t made for three hours.
Great friendly service!
Expensive
Decent service, good coffee
(Translated) nice place (Original) Nice place
So sweet and kind<3 gave us a cookie for free
Great service and the Venti caramel brulle latte I ordered from the staff on shift was also very nice.
Meal type
(Translated) Friendly staff (Original) Personnel sympathique
Quick and friendly service
Great staff. Clean. Fast. Best coffee
Creepy AF to have my phone ask me how my visit was.
1st time there slowest drive thru ever wow
Busy location long lines, great service tho and clean.
I love this location. Every time I go the employees are so nice and will chat with you while you wait for your order.
Ordered several times during the week. The office loves Starbucks. Always good coffee and muffins
Pike is my favorite
Whoever made me that ice coffee the other day, nailed it! The baristas are always super nice and accommodating. It is worth joining the car lineup!
Crazy prices for a coffee
Always good flat white and friendly service.
Prompt and courteous service, coffee and snacks always fresh
(Translated) Like everyone else :) (Original) Comme tous les autres :)
Breakfast
Never the cleanest, but friendly staff and great service!
Vanilla Lattes should have at least a hint of vanilla flavour, not really sure what happened with this one. Glad I don't have to go back here anytime soon.
Very friendly staff, not the cleanest Starbucks I've ever been in though.
Always friendly always good service
Every so often I spend $12 once a week on hot drinks, the last 3 times I’ve gone the new staff has made such horrid drinks, today I had no time to spend in a drive through for another 15 additional minutes to the 15 I’d waited, so I left. Go west, or to rothesay, their staff is properly trained. Don’t waste your time or money.
Nice place. Lots of room to sit and relax.
Very busy location - staff handled the orders well.
Great WIFI
The store is clean and their COVID-19 plan is well-executed. Their staff are friendly and helpful. I was able to get inside, place my order and pickup my order in a reasonable amount of time. Although, if they had drive-thru, it would've been perfect.
Friendly staff
The staff here are super nice!
(Translated) I had a dragon fruit refrechers and it was excellent! The employees were very welcoming! (Original) J'ai pris un refrechers fruit du dragon et c'étais excellent! Les employés étaient très accueillants!
Best dirty chai lattes around!
Always got my keto drink right
(Translated) Very disappointed with my experience at this Starbucks. I could not show proof of residency in Sherbrooke because I did not have my lease with me and on my ID it is the address of my parents. No accommodation compared to other cafes in the area. Arrogant cashier. (Original) Très déçue de mon expérience dans ce Starbucks. Je n’ai pas pu montrer une preuve de résidence à Sherbrooke parce que je n’avais pas mon bail avec moi et sur ma pièce d’identité c’est l’adresse de mes parents. Aucun accommodement comparé aux autres cafés du coin. Caissière arrogante.
Likely the kindest staff Ive ever met for a restaurant and more than happy to list their whole menu for newbies. Orders completely accurate 100%!!
If you're in a Starbucks then you know what you're in for. Consistency, quality, and premium priced coffee. This location is no exception. We had a special request (and it wasn't some convoluted coffee request) and the server (barista) took care of it. Great service and quality coffee.
Great coffee.
(Translated) Normal starbucks (Original) Normal starbucks
The staff at this location are always so cheerful and friendly, I'm pretty sure it's the best service in all of North Bay!
Service
Meal type
We love Starbucks ????????
Drinks are always prepared accurately and timely
They were out of a lot of stuff. Thankfully not Caramel Frap. Their WiFi is password-protected. Ask one of the baristas the code.
The drinks are good, but the price is quite high and service is slow. Generally takes 10-20 minutes to get your order at non peak times.
Just stopped for coffee and a snack at this location. Went through the drive through and when I got home and took my first sip of my coffee I realized it was literally half empty. Not impressed.
Delicious treat for any occasion
Staff is great make you feel at home
Very good staff and clean place.
Burnt milk, but great staff.
Thank you, dear woman in front of me, for paying for my latte. I needed to feel the love that day. So grateful for your kindness!
Always a please when I have my tea (Honey lemon citrus mint) I'm in heaven.
Coffee was great...but bring a book. Everyone else did!!
Always so friendly! Only Starbucks I go to.
Very Nice Place
Reporting this location to corporate
Great coffee
Only Starbucks near my area. Love how they have patio seating and drive-thru when I'm in a rush.
3 stars BECAUSE they seem to have a VERY difficult time ordering foods. Everytime... no joke I go there they are out of one of the items I ask for. If they could fix they ordering issue. 5 stars. Staff is friendly. My drinks are top notch everytime.
Normally I would give them props but they screwed up our order twice this visit... So not too impressed.
Amazing customer service and amazing coffee
Coffeeeee!
Yes yes yes yes yes yes so good more please
Quick and happy service. One of my two drinks was made incorrectly .. due to the mumbling nature of masks.. so they remade it happily.
Take out
my coffee joint
Typical starbucks
Service could be faster but drinks are great as expected.
McDonald's is next dôor
Nice to have coffee after long working day
Star bucks is the best place in Prince George
Sent my mobile order to the other Starbucks down Lonsdale by accident and they still gave me my order when I realised my mistake. They showed excellent service in helping me out even before I showed my receipt.
I have had excellent service lately. People have been friendly at the take out window. Coffee is always top quality. Thank you.
The staff is always friendly and polite with me, they serve me quickly and some even recognize me and greet me with my name! Nice place to drink a Chai tea latte and enjoying the wifi!
Disgusting…..One of bad experience of my life…In store service closed for some reason .. i don’t know why..only drive thru open..but i have truck trailer ,so how i can go through your drive thru..so i decided and go to the window but the girl working over window ..don’t even reply me …very bad services ..never would like to recommend anyone to visit on this location
I've been ordering my daily coffee at this location for quite a while now, before work or on my days off. I was happy with the service prior to the following issues. Recently I'm not sure what's been going on but my orders have been wrong all the time. Wrong size, wrong drink, half filled coffee, no cream. It's just been one thing after the other. I haven't had these problems before. Please fix the issue, its not a big one but it's unsatisfactory.
(Translated) Very good coffee and nice place a bit pricey but it's more than just candy (Original) Très bon café et belle place un peu cher mais c'est plus que du bonbon
Always good
This is a great place. Amazing customer service(helps with my social anxiety). :-| I made friends. ^ ^ Great Frappuccinos. :-)
(Translated) Roll up (Original) Arregaço
Cheerful bunch, quick service
very crowded, people waiting inside, more than 20 people inside.
They really need to step up their mobile ordering - I waited 30 minutes for a coffee...
Trash coffee
The pleasant, long term baristas make every visit a good one. A tad pricey for just coffee but worth it for the short lines
Take out
20 min wait . Drive thru good job
Super friendly staff!
Matt is the best, he’s great to chat to, always polite and is always WAY ahead on service. Starbucks is good, Matt is great.
Super friendly staff, even at opening they are happy to greet you with a smile and quick drive through service!
Delicious coffee, but pricey for Bulgaria.
Amazing service with excellent staff. Never forget a name or a face
I'm still waiting on these people to review. Can Waterloo makes ourselves the first Starbucks attached to a place with the best world take out?
Nice place but expensive
Service is always good. Friendly staff.
Friendly baristas, inviting warm location. Excellent Starbucks location for your favourites and more.
Such pleasant employees and my drive thru order is always correct!
Good service
Lots of outlets for laptops!! Great new layout.
Very clean. Service is super fast and staff are very friendly. Only downside is that the parking lot can get very full very quickly so parking is limited. They are constantly changing the layout to try what the most efficient set up is. They always put the customer first.
Montrose at Thorold Stone Rd have the best staff!!!!
Nice and cozy!
My first visit to this location.. busy but well staffed a fresh and delicious menu and the barista was excellent
Very nice and convenient location..loved it
Awesome place
The service and food are excellent????
Was dope
Not the best coffee in the city but consistent and convenient. Always pleasant staff.
Definitely a busy, popular place whether in the drive through or inside. I enjoy this Starbucks!
Baristas are friendly ,nice atmosphere , great food & drinks
Hey! What can I say? It's Starbucks :)
Great customer service. Very clean facilities, and condiment stand.
(Translated) Very good, much better than Morgane, but I prefer soul-burning Second Cup. (Original) Muito bom, muito melhor que Morgane, mas prefiro Second Cup que queima alma.
Great coffee and a good point system
Nice spot before the beach
Great drinks!!
Great location fast friendly staff. Even got my name right
They thought my shirt was nice!
Mediocre...
Nice location but very busy and not enough staff. Should have known better since the Happy Hour all weekend 2 for 1 promotion caused longer lineups. Where is the Manager when only one cashier is taking orders and one barista making all the specialty drinks?!
Very cozy place. Always busy.
Stop hiring Persians ... you order your food and they forget half of it ... then get you the wrong Order ... worst Starbucks experience for sure . They need better customer service
Nice cup of Java.Though this location has been closed.
nice place to study, and talk with friends while drinking good good coffee
Coffee,tea and snacks selection are great but the price not so much
Excellent service ..fast
SB's by Mr Mike's; word to the wise unless you've got a cool 15min to wait for yer coffee use the drive thru b/c in-store line up has zero priority. SB's by save-on don't waste yer time. Staff has no knowledge of anything beyond how to pull drip coffee. Arrogant and rude over their own lack of initiative and service. 1st visit had to interrupt staff hanging out to remind them my coffee still wasn't made. Then got wrong order ???? 2nd visit did a tour of the store while waiting. Come back to find employee texting and then lips me off b/c she didn't know how to make the coffee. She was looking it up.. on her phn ya see..how to her job. Fer sher This employee should go work for Kevin Smith ( movie director ) as a clerk.
Too busy
Awesome staff. Came in today because i got a latte from another Starbucks that tasted awful. The barista changed it without hesitation.
Great experience nice view of the city
Good coffee. Bit pricy
My hot caramel macchiato was fabulous!!
Quaint and nice
Disappointed with the strawberry coconut drink I received here. It's supposed to be coconut milk and strawberry but it tasted like water and a hint of strawberry.
Very lovely staff. Would definitely visit again.
Love it. Super friendly people. Wish they would have more big rigs space.
Overpriced and coffee too strong
Very friendly here, always busy, sometimes can be a challenge to find a spot to seat.
Starbucks.. when you want to be a basic white girl.
(Translated) True to himself! (Original) Fidèle à lui-même!
Other
(Translated) Trust was broken while calculating. I think that business should be based on trust. (Original) 계산하면서 신뢰가 깨졌네요. 장사는 신뢰가 기반이 되어야 한다고 생각해요
Excellent service!
High traffic location, not the friendliest staffs but very fast and efficient with your orders and drinks. There are many seats with plugs outlets and space is more quiet at the back. Also has lots of patio seating at the front, very nice to enjoy the weather on a sunny day.
(Translated) hecka spensive (Original) hecka spensive
Clean, nice staff
I’m not a big Starbucks/chain coffee person, but went through drivethru the other day, and the girl working at the window was so friendly that I needed to leave a comment. Thanks!
Love their coffee!
Simone makes great tea and is very pleasant. Put a smile on our faces.
(Translated) It was my first time there. I did not know the products. The employee I interviewed was patient, took the time to detail the ingredients that made up the drinks I wanted. Clean and quiet place. (Original) C'est la première fois que j'y allais. Je ne connaissais pas les produits. L'employée que j'ai interrogée était patiente, a pris le temps de détailler les ingrédients qui composaient les boissons que je voulais. Endroit propre et calme.
HORRENDOUS treatment of staff. This place should be so ashamed of how they treat their workers. Starbucks your nothing without your amazing staff. Don't ever forget that.
Always great service!! I go here to study or work sometimes. (my go to place if I need to work or study outside my house)
(Translated) Love you (Original) Love em
Always crowded and loud but the coffee is good.,
Super friendly, speedy and accurate with making our large order of drinks/food. Very impressed with this location and their staff.
Great coffee!
Quick and polite service!
Amazing Starbucks!! Staff is supperr nice and care a lot about customer service. However the wait time for the drive through is quite long 15~mins on average. And by the end of the day sometimes they run out of certain products. Overall good though!!
Stopped in for a quick drive thru experience here. Staff was friendly and got are order right. All in all a typical Starbucks experience.
This is my coffee place, all the staff are really welcoming and engaging. They feel like extended family. We are always taken care of with courtesy and a friendly masked smile.
20 minutes to get through the drive through
Always good
(Translated) Strawberry Frappuccino???? (Original) Frappucino aux fraises????
I always like Starbucks.
(Translated) Good coffee, good muffins and pastries, good service (Original) Bon café, bons muffins et pâtisseries, bon service
Come here often - super friendly staff and quick service :)
The Starbucks and location was clean and tidy and the lineup took no time at all to get through. My coffee arrived hot and fresh and they put the perfect amount of cream and sugar in it. the barista took great care in making sure that i had everything I needed. I would recommend this location if you are in Vernon because you will not be let down as this new location is at the top of its game.
Staff is always friend, if you're a regular they will absolutely remember your order
Burnt coffee
Very nice Starbucks, clean very nice setup, you can work and charge laptops and phones nearly every table.
In my opinion this is the best fast coffee money can buy!
Another Starbucks
Love stopping at Starbucks from time to time . Look what I found on the shelves. Color changing cups and reusable coffee color cups.
awesome
I got two drinks for the price of one. Great service!
(Translated) My boyfriend and I are great Starbucks customers. The one on Cousineau is definitely the best we've tried, and it's the closest to us. Extremely courteous employees and always accurate orders. Even though we sometimes have special requests, they seem to take pleasure in having them executed. Be careful, very busy on weekends and very little drive-thru. Sometimes the queue can go to the street, they are victims of their success. The interior could have been a little bigger to accommodate more people, but I still like to study there. (Original) Mon copain et moi sommes de très bons clients du Starbucks. Celui sur Cousineau est définitivement le meilleur que nous avons essayé, et c’est le plus près de chez nous. Employés extrêmement courtois et commandes toujours exactes. Même si nous avons parfois des demandes spéciales, ils semblent prendre plaisir à les exécutées. Attention, très achalandé la fin de semaine et très petit service au volant. Parfois la file d’attente peut aller jusque dans la rue, ils sont victimes de leur succès. L’intérieur aurait pu être un peu plus grand pour y accueillir plus de gens, j’aime tout de même aller y étudier.
Overpriced, inconsistent, gross coffee. There's better coffee elsewhere
Support local business!
My very favoyrite place for a cool or warm drink Staff are very friendly and helpful ! Cant wait for the new one on Chemong but I love this location ! Thanks guys !
I find that the coffee is over priced
Love it
Very clean and friendly
Usual Starbucks!
Great place to go and study, have a coffee with a friend or alone to read a book.
Same as always
To much money
Great coffee, lots of seating, only a few parking spots.
Great friendly service on a Monday morning!
Love this place and the staff are great
My preferred choice of coffee.
Great location in central downtown Waterloo
Such a cute location. Stopped by on my way home from a camping trip, man I missed my sweet, sweet, delicious macciattos and iced lattes...yum. Super nice staff too, kudos to you guys! They did good work for the only Starbucks in North bay. Good to see.
(Translated) A bit expensive, for a Caramel Macciato Grande just under $ 9 is a lot .... But let's face it, the standard coffee of the Ami's is not to drink !! (Original) Etwas teuer, für einen Caramel Macciato Grande knapp 9 Dollar ist viel....Aber mal ehrlich, den Standard-kaffee der Ami's ist nicht zu trinken !!
Good coffee, wifi, outdoor seating with shade, comfortable seats.
Very good service
Staff is usually so friendly and helpful, last time the guy we had who made our drinks ended up stinging on how much was in the cups. Kind of disappointed, why pay $5 for a drink that's not even full. Otherwise I love Starbucks
Nice staff, great coffee
Nice place to have a Cup coffee with friends
Fresh tea! Great place
That dragonfruit lemonade is out of this world.
Great coffee
I went to Starbucks today, and Kenzie was working on window, and she was so sweet! Instead of closing the window while she waited for our drinks, she stayed and talked to us, and asked us about our plans for the day. Highly recommend this location. They’re always so friendly. But Kenzie sure stands out!! Keep it up guys!! Never seen such a friendly group in drive through.
Great
I mean, it’s ol’ faithful. Not much else to say
Friendly staff, food and drinks were good quality, could do with more attentive cleaning in seating areas however. I can't comment on the restrooms as I didn't use them.
Excellent coffee and amazing customer service
I feel the staff at the Pine Centre location is more professional than here.
Service
(Translated) Airport bad service see even unpleasant (Original) Aéroport mauvais service voir même desagreable
Drive thru lady was super helpful and patient with my screaming kid in the back seat
Love their Vanilla bean Latte so good!
Classical mood. Staff very nice. Bright and colorful.
Great place for the downtown meetings.
Don’t get shook if there is a lot of people in the afternoon!????
In and out with a smile always. My wife and I get our coffee fix and quick service.
Friendly Staff - Long wait
Longer waits due to high traffic, but great service
Friendly staff & amazing products!! ♡
Nov 12, 2021 - My birthday! On my walk home from interviewing comedian Darren Frost at the Marriott hotel, I stopped at the @starbuckscanada on Elgin Street for my free birthday item. I chose the chicken sandwich. When I told the cashier that I was here for my birthday item, the three girls behind the counter all yelled “Happy birthday!” And they kept saying it while I was waiting for the sandwich to be heated up. And you can see that on my sandwich bag they wrote happy birthday with a smiley face. One girl asked what I was doing for my birthday, and I told her I just interviewed a comedian, and she told me the manager is a bartender at @absoluteottawa, where I take my standup comedy classes. I also told her I might go to @lieutenantspump tonight, and she asked how it is, and I said I went last Saturday and it’s hopping. I’ll definitely return to this @starbucks to see my new friends.
They sometimes had/have? cool quotes on the blackboard on the back! Nice employees here.
Great staff, great drinks.
friendly staff and great service!!
It’s okay, always busy. Hard to get the order right and coffee sometimes is not the best. :/
Nice place to pick up coffee on the way to school
If tonight's experience were the norm I would never go to this location again. I waited over 20 minutes in drive through with only 2 cars ahead of me. Each car had small orders, as did I and I watched as each order had errors and required them (and I) to wait far too long for a quick order. They also incorrectly prepared my order even though it was placed through the mobile app which makes my order very clear. At first they attempted to hand me a hot beverage when I ordered a cold drink and even once I received my cold drink it was missing requested features. They also, unsurprisingly at this point, forgot to provide my holiday beverage purchase sticker. Knowing this is not the norm, I will return. I pray, however, that the crew from this evening receive further training.
We'll have to give this location a three star. No fault of their own, however they are closed for pedestrian traffic to come in and place an order. They are currently only serving via the drive through.
Good place
No line up at Cherry Lane Mall Penticton was amazed actually Great coffee what else can I say. Plenty of parking and outside seating as usual..
Always friendly, Always delicious
Delicious beverages
The most famous coffee shop chain in the world. Consistent even in the North.
Great quality and super nice employees
Large and laid back atmosphere. Easy to reach from Laval and the North shore. It could do with more parking and better snow removal though.
Its a Starbucks, so most seem the same to me. This one has an updated bar table that has plenty of power options, so I had no trouble finding a place to plug into. Otherwise there are some regular seats and chairs, all seem to be near to power. I go there regularly to work from my laptop, and every time it seems very cold inside. As in I have to keep my jacket on. They have two entrances, so maybe that's why. The only negative thing is sometimes a ton of school kids come in and if you get stuck working from that bar table, you will end up getting surrounded and will have to hear the chatter of who is sharing lockers and who crushing on who at school. I recommend you bring your headphones. I would take even the worst jazz music over hearing how much Erica is in love with Joel, and how he never responds to her texts... Seriously Joel - just send a text back already!!
Staff are nice and then one turn on you. Very aggressive little concern to the point other customers notice and say what the hell. I will purposely drive the extra distance to avoid this store. Too bad as they where amazing in the beginning.
Ok
Helpful staff and great WiFi! A welcoming environment.
The drinks here are never consistent, one day they are ok, the next they are terrible. I get frapps and most of the time they are way too watery. When I'm paying $7+ for a drink I expect it to be perfect every time. If I wanted sub par I would go to Tim Hortons or McDonalds. Please train all your staff to make drinks the same, or at least similar. Also last year (before covid) I used to mobile order almost every-time and pick up in store so I can just grab and go without having to wait in the line up (which is why I would mobile order), now they are asking us to wait in the lineup that usually has 5+ people in it just to tell the cashier I placed a mobile order. Whats the point of doing a mobile order if I have to wait in a line up anyways. I get they cant have crowding around the pick up area because of covid but come on there has to be a better solution for the mobile pick ups. Maybe have a designated area just for mobile orders? I know I'm not the only one who feels this way as I've seen other people come in to pick up mobile orders and question why they have to wait in the line up and what the point of mobile ordering is if they have to do that.
Good tea but the acoustics need to be modified to dampen the voices of loud teenagers.
love this location so much they are so friendly and nice and they always make my drink super fast.
Expensive
(Translated) Clean place with a quiet atmosphere, perfect for reading or working on your laptop. There are armchairs to sit on. The staff are cheerful and efficient, very professional and are not afraid to make recommendations for the best possible experience. (Original) Endroit propre avec ambiance tranquille, parfaite pour lire ou travailler sur son portable. Il y a des fauteuils pour s'assoir. Le personnel est souriant et efficace, très professionnel et n'ont pas peur de faire des recommandations pour la meilleure expérience possible.
Good coffee nice atmosphere
Quick drive through, awesome staff, dicey turn to enter drive through but definitely worth the hard turn!
Great location and friendly staff!
Best coffee out there
Alex is one of the best baristas around!
The long line of cars is a testimony to the great service from here. All the staff were adhering to the covid-19 protocols and ensuring the capacity limits were being enforced. There is a young man who is almost always at the drive through and ensures a fantastic customer service experience. There are other locations and staff who should follow his lead. And oh yeah, they make an awesome chai latte!!
screw the 8 $ coffee
Take out
Great place for a relaxing coffee
????????????
My favorite
Strong enough to wake the dead.
Starbucks is my favorite. Also this location is so good but they are a little bit slow...
I usually go through the drive-thru but today I went inside for the first time. It's pretty cozy in there. Seems like it would be a good spot to read or work for a while. Drive-thru service is nearly always fast and pleasant. The service inside could have been a little faster and more attentive but maybe it was just an off day. It will take more trips to decide, which I will be happy to make. :}
(Translated) Quality coffee (Original) Café de qualité
This is a fairly standard Starbucks but should honestly be a larger location. The tight ordering area and the even tighter pickup area is challenging at virtually any time. The staff are always friendly and drinks are well made but for some reason it is on the slower side. The seating area is also quite some but common amongst other downtown, central locations.
The best coffee in town, and a great rewards program.
Friendly staff, good atmosphere, would give a better review however I've gone there a few times and almost everytime our order has been wrong. Otherwise decent place.
Love Starbucks! Love how everytime I've come here they've always been friendly.
I love that Starbucks also has sugar free options
Great place and great service
Just a normal Starbucks.
(Translated) As usual, nothing special (Original) Comme d'habitude, rien de spécial
Ok
All the staff here is really friendly and nice, but I have had a couple issues of getting the wrong order. Most of the time its during the times their super busy, other times it seems they just can't hear you properly over the speaker and you end up with the entirely wrong thing.
Take out
Breakfast
Great experience today! My coffee cup split on me this morning and the staff were so kind and helpful to get me a replacement. This is the best Starbucks branch I've been to in Saskatchewan, because the staff take the time to make sure it's an excellent visit to the store. Keep it going :)
Nice location for a Starbucks. Great feel. Exactly what you would want.
Meal type
Very nice, clean and fast.
Very good vanilla latte!
It's a Starbucks. This one is pretty spacious inside.
A great place to grab a coffee beverage of your choice on hang with a friend or your computer! Free WiFi!
I don't think I could give a Starbucks less then a 5 star rating just because I love the drinks so much! But the staff are friendly and drinks are served in a timely manner.
Some staff were awesome but most were very rude. They made me wait until they had finished the drive thru before they ever even took my order. Bathrooms were closed. They had at least 7 staff working and the whole store was empty and still it took them 10 minutes to take and make my order of a grande Americano and caramel macchiato. Was very unsatisfied
Dine in
Everything you would expect from Starbucks, but my goodness the drive through is the slowest Iv ever had to endure (multiple times) they need to get a grip of it.
So nice and new and there is friendly staff and nitro cold brew! So much better than the Carl's Jr that used to be at that location.
The two girls working Friday AM are doing such a great job, these are tough times. Thank you both!!!✨
Drive through way too slow.
This location has the friendliest staff ever. Great coffee great service great location
There all the time LIKE EVERYDAY and cannot get enough !!!!!! <3
This guys are just talking and roaming.. 6 guys lined up and only one cashier.. Too bad ????????????
Super friendly staff, always kind and quick with my order.
Frequently out of lids, stoppers, cup sleeves, and the right ingredients to make the drinks. It's a disgrace to call this place a Starbucks. Incredible lack of management and training. Starbucks needs to come and retrain on how to operate.
Not my kind of coffee joint. Expensive as hell and line was even longer then that. On top of that the only time I have ever gone there they over charged my friend just because they didn't listen to what was said exactly. And after sitting in the drive thru line for over 25 mins and the price of their stuff I would expect perfection. Not too be over charged. But if it's your kinda place then please enjoy.
The wait is so long and they never get my wife's order right the first time
A simple layout for when you need a good cuppa on the run.
Great location in the entertainment district, walking distance to the falls, limited seats, difficulty to find a parking
Strawberry frappuccino yummy yum yum
Great coffee !
Terrible, bad atmosphere, people were rude, bad parking
Buy local.
Starbucks is always a first stop shop when I visit Prince George. Love trying new drinks!
I am at this location almost every morning while the products are top notch, the staff is a big part of the reason why I don’t go elsewhere.
Clean place
Caramel frapp is my favourite
Great coffee, nice staff, efficient service
But I'm done consuming the sugar and the cost.
Regular items. A bit overpriced, but the guy working there on Friday night was very nice to my and gf. Amazing customer service skills.
Becca and Jody(think that’s how you spell her name) was absolutely amazing! Honestly Jody and Becca made my entire day! They were fast and very patient with me too! They actually Jody made a conversation with me which made me happy! Thanks so much girl you guys rock!!
Great employees, always friendly. Management decided to close washrooms, which makes it a non starter to go here if on a road trip
Don’t care about customers who walk-in
It's a good place but it doesn't serve the Nitro cold brew that my wife and I really enjoy.
$3 for a coffee is getting out of control. Timmy's is across the street
Go there 3-4 times a week I really like the staff behaviour always happy. But, i like the old way of writing the name on the cup.
Pricey but good coffee
Good service but they don’t give refills. The first Starbucks I’ve encountered that doesn’t give refills. :(
Love Starbucks!
Great service
Great
Ordered a Pisaccio Frappuccino and double chocolate Frappuccino. Both were amazing. Will be back for another one!.
(Translated) Whenever we go there is never a free place to sit. Disappointed ???? (Original) A chaque fois que nous y allons il n'y a jamais de place de libre pour s'assoir. Déçue ????
Amazing service, amazing food and drinks everyone is very friendly and I honestly love going there :) PS try there dragon fruit lemonade it's amazing!!
Long line up
Prices are much but the staff members are amazing.
I enjoy going here with friends having non dairy products.
Great service and staff, except for the one worker (that wasn't helping me) that asked the male barista to talk in his man voice... Super inappropriate and he expressed this to her.
Friendly baristas who speak English. My tea was hot the way I like it. There is lots of room for customers to spread out. I like sitting at a table looking out the window where I can be in my own little "bubble".
Pricey but good!
Barista Kenny is god tier. Everything else is just okay.
My most favourite place to stop for chai tea latte.
Drive through is better and faster.
Always great
(Translated) long service and error in the orders. Often lack of cold brew coffee. (Original) service long et erreur dans les commande. Manque souvent de café infuser a froid.
The App is great,love preordering
Other
nice location still fairly new and great for the area. Fast & Efficent Service. Pleasant Cashiers&Servers.
I do not like the bitter taste of coffee.
My drink was perfect, so excited to have a Starbucks closer to home
Excellent friendly service.
Parking lot entrance is sharp, be prepped to brake
Tatiana went above and beyond to make my day I was having a very rough couple of days she heard me out and was genuinely very nice, kind helpful and such amazing greeting when I arrived! Thankyou for making my day! Will go to this Starbucks always!
This is an excellent Starbucks location, with lots of parking and a drive-thru. If your plan to go north on Kennedy Road when you leave make sure you have a minute or two. It's a busy area after all.
Just another Starbucks but this one is the focal point of the community out on Oak Bay Avenue. Too bad that there's not a local to take them on. They might just do well if they could get a good location ...
Friendly and fast at the drive thru.
When I was here they were cleaning/dusting the ceiling lights and fans right where they were making our drinks i was so disgusted and when I said something they got all snooty and saying rude thing over their radios to each other about me. Very disappointed in this location
Staff is friendly and efficient
Always order ahead on app and go through the drive thru. Orders always ready and great customer service!
Fast service! And they only messed up my drink once.
Great service 100%
Good coffee. House blend was awesome. Cost just above Timmies. They don't just have 5 dollar coffees here.
Even when they are vaiut to close they take you in and serve you with the warmest smile! I personally try not to arrive Last min so I'm extremely happy to see that they go out their way! It is very Mich appreciated!
(Translated) Good coffee (Original) Bon café
(Translated) Expensive how all (Original) Caro cómo todos
It is a Starbucks and so you know what you are going to get before you go in. This branch had very few baked goods and I presume that is because of supply chain issues.
Inefficient set up, nice staff, perfect latté at just the right time on the road trip
First time going there but the woman working the drive-thu was amazing! Very friendly and helpful. I heard her helping the other newbie in front of me and she made her suggestions sound so good, I had to try too. It tasted great and will definitely go back. Prices are higher but it is fancier stuff.
Airy, bright pleasantly decorated new outlet
Quick service, no issues.
Great staff Great patio
All the employees were very kind to me and my friends. If they are busy they apologize for the wait and make sure we dont need anything else.
Great staff, always a pleasant experience.
Very slow and not nice people.
Good location, good service and not too busy
Very nice Starbucks, they always have good, quality service
Today, i placed a mobile order at 1:24 pm and picked up my order at 1:52 pm. I waited for my coffee for 25 min. At the end of 20 minutes i had to remind my coffee to baristas, and eventually they were able to prepare it in 25 min. Everyone who ordered at cash registers picked up their coffees right away. Noone said sorry or figured out what happened to my order. I have been a loyal customer to this coffee chain more than 10 years. This will be my last visit to this location. Managed very poorly and not customer focused. Very disappointing.
Always a busy location, friendly staff, it's normal Starbucks.
Order coffee online 15mis i came still no done. Waited 10 minutes at store not still done. I left no coffee and was paid online. Sucks! Staff is rude!
Nice staff.
i live in the city and i love how quick this Starbucks is! even at its busiest days they always have the coffee ready in time! but in the summer they wont let me pre-order on the app which is a bit of a down fall, i don't like waiting in line when i can pre-order, its the benefit of being a gold member and really wish they would make this available through the summer! thank you for great service!
I do want all the time
The store is nicely laid out like most Starbucks stores are and the staff was quite friendly. I was a bit disappointed what's the temperature in the store though. It was quite cold and the table tops are all metal so as your resting on the table top the cool transfers very quickly and becomes very uncomfortable. looking around the room most the people were wearing their jackets to stay warm, not a comfortable environment
(Translated) Hummm of coffee ???? (Original) Hummm du café ????
Great coffee but the staff can't spell names at all, lol
Great servie.
Just wasted a trip here because it’s the only one supposed to be open until 10:30. Google and the Starbucks app both state they’re open until 10:30. I got to the store and it says on the door “temporary hours closing at 8:00.” Would it really have been that difficult to update the hours online so as to not have people wasting their time and gas?
I'm normally not a Starbucks fan but this experience may have changed that. Fast, friendly courteous service from three fine ladies! Great coffee and the food was good too ????
friendly and funny and fast!
Service
Customer service was exceptional and an excellent place for "me time".
Great cold drinks, not just coffee.
Service is not friendly. They had hard time to understand orders.
Great place, very friendly workers, liked customer service, thanks
Why are all SB getting cheap on drink covers? How much are they going to save on this?
Service is good but the quality of the last drink that I had is not that good, strawberry is obviously frozen and the coconut milk is clumpy...
They are very poor they can't break a bill
Great atmospheric conditions
Take out
Good coffee. An average Starbucks. Have never messed up my order. Good staff. ????
Disappointed with the service
Coffee was super bitter , almost couldn't drink it
Great
Great coffee and great staff, very proffessional
Busy little Starbucks. Usual good quality. The parking lot is a disaster though. Look for parking on the side street and walk in. Beware they have marked men's & Ladies washrooms, not the usual unisex washrooms you see at Starbucks. Yes I walking into the Ladies mistakenly : (
(Translated) I love their coffee (Original) J'adore leur café
Let's be real. Its Starbucks. You either love it or you don't. Great coffee, great staff. Highly recommended.
Over priced everything.
(Translated) Super fast and good (Original) Super rapide et bon
(Translated) A classic Starbucks; cafes of all kinds a little expensive and cozy atmosphere (Original) Un classique Starbucks ; cafés en tous genres un peu chers et ambiance cosy
(Translated) Good coffee but pricey for a coffee (Original) Bon café mais cher pour un café
The service is awesome here!
(Translated) Really bad service, there are 10 employees but you have to wait to be served even when there is no one, staff in a hurry and not listening, place so noisy that you have to shout to order ... but it's a the only places nearby to have a hot drink. EDIT: I went back, the service is really good, I change 2 stars to 4. Bravo (Original) Vraiment mauvais service, il y a 10 employés mais il faut attendre pour se faire servir même quand il n’y a personne, personnel pressé et n’écoute pas, endroit tellement bruyant qu’il faut crier pour commander… mais c’est une des seules places proches pour prendre une boisson chaude. EDIT: j’y suis retournée, le service est rendu vraiment bon, je change 2 étoiles pour 4. Bravo
(Translated) Dynamic and pleasant service. The baristas are polite and they always wish me a good day. Definitely recommend. (Original) Service dynamique et agréable. Les baristas sont polies et elles me souhaitent toujours une bonne journée. Je recommande certainement.
I wasn't there
I love mango with coconut milk
Great location.
Good coffee,friendly staff,good brekkies
as usual
Ordered through drive through. Cashier misgendered my wife. She didn't apologize for doing that. Instead carried on as though she didn't hear that and told us to have a good day. Get some training. Whatever.
I've been to this new location 3 times and 3 times they've gotten my order wrong! So frustrating when you go through drive thru and don't notice till you're back at work!
The staff at this location are always super friendly and helpful!
I like it very much
Not the most scenic spot and they tend to be busy
Love the staff and great drinks, awesome atmosphere except that it's almost warmer outside in the winter. Not sure if the heater is broken, but it is very chilly inside!
Quick service
To be blunt the one star is all on the new staff.
Very cozy location with super friendly staff.
Good coffee. Do not try anything else.
(Translated) slow service (Original) service lent
Starbucks Is always the first love. At this location they greeted very well and staff is welcoming ones with decent behavior towards everyone.
(Translated) Best coffee in the world????????????????☕ (Original) Meilleur café au monde????????????????☕
Crazy busy! No tables, no parking available on a Sunday because of busyness.
Clean and well kept Starbucks with friendly staff. Not the biggest parking lot but you can park around the back of the building for more space.
Stopped in for a treat, service was great and my little guy will be over the moon with his snowman cookie ????
Stopped in for a treat, service was great and my little guy will be over the moon with his snowman cookie ????
Starbucks is always a treat, and the only place that makes my coffee the way I like it.
Average
My go-to Starbucks of choice
Quick service, friendly staff, great treats
This is a Starbucks.
(Translated) Welcoming, smiling employees. Always suggestions of snack products to accompany your coffee, mocha or others. Casual places / wifi available (Original) Employées acceuillantes, souriantes. Toujours des suggestions de produits à grignoter pour accompagner votre café, moka ou autres. Lieux décontracté / wifi disponible
Very nice staff good coffee
Awesome staff, great coffee, love dropping by on my way to work : )
Didnt like the increase pricing for everythin
Just another Starbucks. Are they not all the same?
Nice convenient location in downtown Regina. Must be fairly new as it doesn't show up in the Starbucks app yet. Service seems pretty decent, though I did witness two drinks made wrong while I was waiting for my drink. No Wi-Fi at this location (at least not yet).
(Translated) I love this restaurant !! Excellent service and a lot of choice !! (Original) J'adore ce restaurant!! Excellent service et beaucoup de choix !!
Great staff, clean facilities, order is made quick and right. Really like this location.
Very clean, nice staff excellent Beverages.
This morning I witnessed a truly gifted machine of a woman create 8 completely different drinks all simultaneously with the world's longest line and most impatient customers. She was a portrait of grace, speed and efficiency.
I am a faithful customer to the brand. But please clean the bathrooms.
(Translated) About 45 minutes of waiting and growing outside twice because the starbucks was overwhelmed, the girl at the checkout took my order wrong. So we have to wait another 10 minutes more ???????????? really disappointed. (Original) À près 45 min d'attente et ce faire pousser à l'extérieur 2 fois parce que le starbucks a été débordé, la fille a la caisse a mal pris mon commande Allors il faut attendre encore 10 min de plus ???????????? vraiment déçu.
Puppets for the CCP
(Translated) The place for a good coffee! (Original) La place pour un bon café!
The staff I have experienced at this Starbucks are very nice, kind and helpful. This place has a nice relaxed atmosphere and just as importantly it's clean! ????
Friendly staff, and the usual double blonde espresso macchiato.
Tons of seating inside and outside. Drive thru is a little slow. Pretty good for a Starbucks.
I had a bad experience. I went there in the morning to grab a bag of coffee beans and my morning coffee. However, all staffs were not nice at all. I asked for a straw and the staff told me the new version of the lid doesn't need a straw with an unfriendly tone of the voice. The manager was working with them at the moment for sure. I assume the management does not care about the qualify of the service. It is very unprofessional, bad management, bad vibes. I still love my starbucks beans and now I will gladly drive to westview starbucks location with friendly staffs.
Classic starbucks coffe and sandwich :)
This location is a mess. The staff are always goofing off and it's rare your order is correct. Don't go through the drive thru because it's going to take forever and chances are you'll end up having to go inside anyway.
Always amazing here ????
Great drinks
Friendly staff. Quick service. Chiil atmosphere.
(Translated) Refresher woww super good (Original) Refresher woww super bon
Only coffee shop open after 6 in town. :(. Lattes are well, the same at all Starbucks. Very friendly staff
I work here so i gave it four stars because Starbucks is great but also I hate being here ????????
(Translated) good coffee but it's too expensive (Original) café bon mais il est trop cher
Luv it
Went through the drivethru tonight and talk to the girl about a certain drink that I couldn't remember the name of. Hey lady if you read this just know that I love what you recommended! We have a long drive tonight and this is perfect love the taste! Thank you so much! Delicious! So helpful and kind knows what to recommend. Amazing
Not a friendly welcome. I changed my mind didn't purchase anything & took my business to MacDonald, ????
My favourite coffee haunt
Usual Starbucks but great location and great staff
Quick & precise
(Translated) The service is impeccable and their latcha matcha tea is a real treat! Thanks I love it ! (Original) Le service est impeccable et leur thé matcha latté est un pèché mignon ! Merci j'adore !
Drive-thru service needs a lot of work, with the high prices the customer service needs to be what keeps me coming back.
Decor is standard. In the whole it’s rather small with very limited parking. Very slow service at times.
Little slow..
Came to this Starbucks and ordered a shaken espresso. Was not happy with it at all, and explained the situation to the employee that there was too much ice in the drink and requested to have the drink remade. She proceeded to remove the ice and give the drink back
Came in about a half hour before close, and they were wonderful! the bathroom was still open, and they made out drinks super fast and smiled the entire time!
Who takes 50 minutes to serve 2 coffees
Friendly and efficient service. If they have gotten your order incorrect, they will remake it without hesitation.
Terribly slow. Drive thru set up doesn’t work, and service is INCREDIBLY slow.
Staff is always friendly
LOVE With Pink drink
good staff, everything is as it should be at a starbucks, coffee is still better than tim hortons but not by much
(Translated) A nitro coffee with 35% cream tastes the sky ???? (Original) Un café nitro avec de la crème 35% ça goûte le ciel ????
Dine in
Updated, nice facility with parking but a bit noisy inside.
I love Starbucks no matter where they are
Nice
Not appealing from the outside, dark inside. Coffee was old.
Friendly staff.
Friendly and considerate staffs
Very kind employees and yummy drinks. I recomend the violet drink
Love this new Starbucks! The staff put out awesome vibes! The floor layout and atmosphere make me not want to leave. Parking is good and it's in a good location. Has drive through service too.
Really spacious. WiFi effective.
Good selection of drinks but can be a bit expensive. Service is always very good. Convenient parking.
Starbucks, it's a good place to grab a coffee and a table and relax.
Mocha was just ok.bathrooms where not accessible
Much better than Tim's anytime
Nice and warm environment, available parking space, fast. However, the staff members especially the guy who served me was not much friendly!
Consistently good
First time for me asking about decaf tea options. The barista answered all questions and made a great recommendation.
(Translated) Always so good service (Original) Toujours aussi bon service
(Translated) I like Starbucks. Very easy to access. A little precarious parking. Lack of space to sit when students invade the square. Removing or restricting WIFI to support conversations between humans would be a suggestion. (Original) J'aime Starbucks. Très facile d'accès. Stationnement un peu précaire. Manque de place pour s'assoir quand les étudiants envahissent la place. Enlever ou restreindre le WIFI pour supporter les conversations entre humains serait une suggestion.
Excellent customer service
(Translated) I love going to this place, but every time I go there and ask for little ice as it is marked on the label, I always fill it with 3/4 of ice ... it's frustrating to pay too much for nothing every time, especially as I say! (Original) J'adore aller a cette place , mais a chaque fois que j'y vais et demande peu de glace comme il est marquer sur l'étiquette, on me le remplis toujours au 3/4 de glace... c'est frustrant de payer trop pour rien a chaque fois , surtout que je le précise!
Expensive but always good
Great relaxing vibe
Had to walk out because all tables were taken by ppl with laptops and books, some ppl were taking a 4 seater table.
Fast service and very clean. Great stop
Extra whip means more than the usual amount.
It's a Starbucks.
Nice place lots of pple using wifi and doing their work
Cool place
Great customer service
Good old Starbucks. Consistent with other locations around the world. Note that some ingredients don't bare the same name in Cyprus so foreigners should be patient with the staff when ordering their special drinks.
Love it. Addictive. Expensive but relatively quick
♥️
(Translated) Opelaye ????. No tea no shade but I wanted to spoil myself and "try" a Starbucks coffee and even after 2 additional espresso shots, it did not clump with the Morgane coffee or the dark Tim Horton. More of a fashion icon I guess ????✌️ (Original) Opelaye ????. No tea no shade mais j'ai voulu me gâter et "essayer" un café Starbucks et même après 2 espresso shots supplémentaires, il n'accotait pas celui du café Morgane ou le foncé du Tim Horton. More of a fashion icon I guess ????✌️
There coffee cost too much. And tastes burnt. I don't go there any more.
Waited 25min for my mobile order and it was just sitting there…
Friendliest staff I’ve ever met at a Starbucks! Amy & Heather are cool.
Open late now????
Although this is just another Starbucks the staff here is exceptionally friendly. They are well trained professionals in their own areas.
The best coffee shop quality for value, period.
Drinks are always perfect
It was good. The service was a bit slow.
This location makes the best nitro cold brew in the area and the drive thru is always quick even when it’s busy. Never had an order messed up.
Best Starbucks. Amazing service!
(Translated) A Frappuccino is like an iced capuchino at double the price. It still made me happy! (Original) Un Frappuccino c’est un peu comme un capuchino glacé le double du prix. Ça m’a quand même rendu heureux!
Just overheard a phone conversation with manager and someone who's drink was wrong. She had just got to work and couldn't come back, so the Manager actually got her name, work address and right drink order and was driving one over to her!!! AMAZING CUSTOMER SERVICE!!! Holy cow! That's why this location is my fave! :)
The baristas were very nice. My drink was perfect.
Service level of this location has steadily declined since the new manager took over. Used to be prompt and congenial but no longer. Products are often not available, often opens late, service much slower, often doesn't even acknowledge the waiting customers. Good example of why competent management matters.
Good God, you spend 5 minutes making a drink, why can't you spend 5 seconds making sure the lid is on right? Not the first time either
Best staff of any starbucks I have visited. They make one hell of a mocha.
The ladies there make great specialty coffees. Magnificent
I normally love Starbucks but these shops that are privately owned and not really part of Starbucks leave a lot to be desired. Ridiculously overpriced, poor service, as in " I dont care if you shop or not" do not accept Canadian currency in common denomination.
Love their coffee and I prefer it to every other coffee shop, but the wait time for the drive-thru is insane. 10-20 minute wait almost everyday.
No any different than any other Starbucks out there
Nice people. Great location
Take out
Yum
Couldn't redeem Good Card points or load card up.
Service with a smile at 6 in the morning. Love it!!
This place isn't really good
A great place to stop when passing through Revelstoke. Now that they have fixed the round about it is even easier to get to and out of. Staff here is quick and organized and usually full of cheer. Always a lot more smiley than the other road side stops. Four stars because do not have their own washroom, you have to go out and use the Petro one.
Very friendly staff more money the tim hortons but I find it better stuff at Starbucks
Good place to get Starbucks
( covid 19 health concerns.)This place is very rude manager does not know how to run it they disrespect you. all I asked for was a coffee cake left in the wrapper to keep it sterile. I have never been so disrespected. (They refuse to acknowledge my covid 19 health concerns.)
Great coffee and very friendly staff
Had a great experience because of the super friendly and helpful staff. Jessie served us and went out of her way to accommodate our order.
2 out of 5 times my drinks are made correctly. Gonna skip this location from now on.
Always a good cup of coffee or a latte. The staff are great, the place is clean, and they also always seem more outgoing than some other coffee places.
Great drinks
They not only gave me my free birthday drink, but since they ran out of snowman cookies, they gave me a free cake pop, and sang happy birthday! Great staff there. ????
Barista should double check caramel macchiato receipe. I tried twice and both times it was to wattery. ????
Always friendly and polite. Great experience every time.
Fast service, good coffee. I'm a regular!
Friendly staff Good lattes
They rarely or never put milk or sugar in. Tim's will. Go Tim's.
Horrible coffee and way over priced!
The staff here are ultra friendly, makes for a nice time especially if driving long hours due to roadtripping. It's one of my favourite stops when driving out West towards Vancouver.
Convenient location for drive through, clean with parking. Near bank, drug store and other stores.
It's Starbucks! Need I say more.
Love this place top knotch service and quality items to choose from
Friendly service. And coffffeeee!
1.The service was fast! They had made an amazing surprise me drink as well(may honestly be my go to drink now). I had gotten a pup cup for my puppy and they were very patient when she got a little scared of them. They were very friendly and smiled a lot. I had a lot of fun and I will definitely be going back!!!!! The picture attached is what drink they had given me if someone wants to try it out. 2. I had returned there on the 30th of August to get another surprise drink!! Maddy was the barista at the window and on the intercom. She was so cheerful and very kind. The drink she made for me was absolutely amazing!! I will always be coming back to this Starbucks. (These baristas really need a raise)
Friendly staff
Good
Tasty
Efficient crew, and always smiling
Ambience is nice but they were not having most of the food that's in their menu.
Ordered an iced latte as something to delight but got an iced chai latte in the drive thru which just made it worst
Got my food every morning here for 2 years. Love the staff! The food is Starbucks... It is what you expect!
The best coffee in the world. Thanks Starbucks!
Extremely kind and genuine staff. Great barista skills here as well. Only thing that didn't get this location 5 stars was a Starbucks issue in general, not a fan of being served pastries that have been locked in a glass cabinet with fruit flies. Otherwise delicious beverages consistently served here by knowledgeable and happy baristas.
unorganized and slow, but once you get your order everything is okay.
Great early morning coffee place. No traffic, quick service.
Great Baristas
Coffee is good but overpriced as usual. Very hard to get a seat as there are few and folks camp out with their laptops. Staff are nice.
Great service.
Service is pretty good but you can get better coffee three doors over at Weird Harbour Espresso Bar :)
The staff is amazing here, they're always so kind. Order accuracy is much better here than elsewhere. My only criticism is that food items and certain drinks tend to go out of stock here quickly. My favorite place to get coffee.
Over priced! Friendly service.
Other
Awesome service!
(Translated) Fast and courteous service, my favorite Starbucks! (Original) Service rapide et courtois, mon Starbucks préféré!
No disinfection, no hand sanitizer around.
Great and courteous staff! Spacious interior, internet works well, great spot to sit and get work done!
Have always had great experiences at this location but today we were served through drive thru by Shenalli and she was so friendly and personable! Such a great visit!
(Translated) Unfortunately, like a lot of Starbucks these days, it takes a long time to get served at the checkout. The employees are courteous and nice but it takes too long to get served ... While there were only 2 people in front of us .. The apple crisp macchiato was really good though. Too bad for the speed of service. (Original) Malheureusement, comme dans beaucoup de Starbucks de nos jours, cela prends beaucoup de temps pour se faire servir à la caisse. Les employés sont courtois et gentils mais ça prends trop de temps pour se faire servir... Alors qu'il n'y avait que 2 personnes devant nous.. Le macchiato croustade de pommes était vraiment bon cependant. Dommage pour la rapidité du service..
Birthday award was not credited even after confirming with barista in drive-thru it had a birthday award on my app.
Nice clean new store, service was a bit slow 1 person infront of us and 20mins for them to make 2 coffees! :/ one new girl making drinks which was very good but the two experienced girls on drive thru who had no customers should have maybe come to help the new girl instead of playing with the sugar packets and letting her struggle to make the drinks. !
This location made me feel very welcome, they did what ever they could to make my visit their best. Excellent service and product a job well done.
Always amazing service and smiles!
Loud and hustling but overall is a nice place I prefer the larger Starbuck open concept more however great covered patio with electric outlets for guest uses I suppose wakes the morning nicely as the closest coffee shop off mt Benson. Service standards are normal but free coffee is a granted gift which is pleasant and nice
I ordered a venti iced coffee and asked for milk and sweetener in it. The barista told me I can do that myself on the counter to the side. Every other Starbucks I’ve been to does it for you. 45 minutes later I get my black iced coffee which takes roughly 5 seconds to make. There was around 10 people working. Figure it out. I could’ve gone to McDonalds got an iced coffee, went home, drink it, gone back for another, drank it. Probably would’ve been faster, better, and cheaper
Great comfortable location.
Great friendly staff All my orders were prepared accurately
(a relatively) New Coffee Shop in Trenton! Fast friendly service with a smile
They tried to make my drink right, but hardly anyone ever does. Ever since they've taken away the ability to add sugar, powder and cream by yourself the chances of me getting the drink I enjoy are slim
(Translated) It would just lack a charging station. (Original) Il manquerait juste une borne de recharge.
Please stop selling GMOs
Good coffee, great service
Expesive
Drive thru staff are always super friendly and helpful :)
The best lattes
Typical Starbucks. Has the best coffee.
This location had the best ambiance of the four locations in town, I think.
Great service and amazing drinks
Very happy a Starbucks opened in Welland. Their drive-thru is crazy busy since it opened though. But everything I have ordered has been spot on, and the staff is very friendly :)
By far the best SB I visit. Order is always right, staff is always friendly, and if they recognize your name enough put little things on your order to brighten your day. Love this place all the way.
If you’ve seen my other reviews on Starbucks locations, this might be in the running for the worst store yet (in the world). Slow service, no one acknowledges you in the store, this place is a comical joke.
An awesome place to have coffee but with premium prices
Great service, friendly baristas
(Translated) Very nice place with good drinks. It is not a very quiet place compared to other similar places. (Original) Très bel endroit avec des bonnes boissons. Ce n'est pas une place très tranquille si on compare à d'autres endroit semblable.
really great vibe and fantastic staff
Friendly and helpful staff with delicious drinks. For all of them rating how slow this location is, do a store pickup. Don't blame the employees - they work as efficiently as they can.
Good service .... people are so good here .... and I am loving their holiday coffee so much :)
This store recently renovated (looks beautiful inside) and removed all the seats - no where to sit. However, Starbucks doesn't make good enough coffee to just grab and go (it's really just a meeting place), especially in Victoria, which has amaaaaaazing local coffee shops that roast their own beans.
My girlfriend & I’ve visited this Starbucks twice ever since it’s opening. In both of our visits, we thought that the customer service was exceptional, but unfortunately in both visits they had made my girlfriend’s Strawberry Cocunut drink substantially different then a properly made Strawberry Coconut drink. In our first visit, the entire cup was filled with ice, and in our second visit, the drink was a lot darker and sweeter than how it would normally be. Although it would be a stretch of imagination if I were to say that our visit was bad, getting a different product than what we wanted is unacceptable by any restaurant/ fast food franchise which is why the highest I can give this Starbucks 3 stars.
Ok
Great service. Keep up the good work.
Took forever as they ran out of peach white tea so they had to brew a fresh cup and I was willing to wait then they added lemonade which I didnt want so they threw the cup in the sink with quite frustration and then I had to wait another 7 or so minutes for a fresh cup...
Thursday afternoon, service is slow, with 5 people working in the back and barely 5 customers in here. Took over 10mins to get my drink, a caramel frap …which turned out to be good!
The worst Starbucks experience I’ve ever had. I placed a mobile order and didn’t get my order until 30 minutes later. Had to ask staff for my drink for the third/fourth time to find it made sitting by the drive thru window. The staff and organization of this location is absolutely terrible. I 100% do not recommend coming here.
Love the customer service at Starbucks, always such positive vibes and this location did not disappoint at all!! My caramel ribbon crunch frap was delicious as always
Love starbucks, always a good experience!
(Translated) More worse Starbucks every time I go it's a big disappointment! it's the only Starbucks that isn't able to make a Frappuccino that still doesn't taste good. They are always in need of something (caramel, crunchy carmel, dried fruit, coconut milk). The service is at zero its always takes 30 minutes of waiting inside & drive-thru .. They need more staff the line goes to the street, in short I always have good service except a Saint Hubert. (Original) Plus pire Starbucks a chaque fois j'y vais c'est une grosse déception ! c'est le seul Starbucks qui ne sont pas capable de faire un Frappuccino sa goute toujours pas bon . Il sont toujours en manque de quelque chose ( caramel , carmel croquant , fruit sécher , lait de coco) . Le service est a zéro sa prend toujours 30 minutes d'attente a l'intérieur & service au volant .. Ils ont besoin de plus de personnel la file va jusqu'à dans la rue , bref j'ai toujours un bon service sauf a Saint Hubert .
Friendly staff and promp service. The drive lane is a bit dirty but overall its alright
(Translated) You are welcoming (Original) T'es accueillant
(Translated) Nothing to say ... Good service and sublime coffee. (Original) Rien à dire... Bon service et café sublime.
Good place and friendly atmosphere as well as friendly employees...
Overcharged for an iced coffee, underfilled cup, and guy handling my cup literally moved a trash can in front of me while holding the cup. At least the coffee is still standard. Avoid this location.
Beautiful building and super friendly staff
I waited 20 minutes for my mobile order, I understand they are busy and it’s Christmas Eve but I don’t think it should take that long to make one drink, perks of mobile orders is that they are made just in time to be picked up.
This has got to be one of the friendliest Starbucks! ☺
I always look forward to my American Misto
Good service and friendly staff.
Asked for an iced green tea latte and somehow got berries in it? The lady through the drive thru was being very rude as well. Do not recommend this Starbucks always makes the drinks disgusting ????????????
Good!!!
Coffee was okay, drink took a really long time and people who ordered after me got their drink before me. It wasn't even busy! Just OK.
Their products are on the more expensive end of the spectrum but the product is always good quality. I get the iced white chocolate mocha and that is always on point. If you are a fan of iced coffee I would recommend giving it a try
I've always loved Starbucks beverages and vibes and this one is no different. Even if I don't get the job I interviewed for I still love the place :)
(Translated) Very good (Original) Muito bom
Rude staff. Drinks never taste the same
Awesome
Friendly and quick
Liked the table/counter along the window. Great place to enjoy my tea and watch the world go by...
(Translated) It's nice to have a car wash. (Original) 세차장이 있어서 좋아요.
Loved it, but it was a little too crowded for me
this is my favorite Starbucks to study at! They have lots of space inside and outside. The staff is unreal, super sweet and great at what they do! This location like most other ones are normally pretty busy but you can usually find somewhere to sit if you’re wanting to stay. They really fast to but I would say use the app to order if you’re in a rush!
Awesome!!
We were here during their downtime, so everything is pretty much good.
Most people don't know its there
Customer service at this location is phenomenal! Big s/o to Alex !! ????????????????
Served caramel frappe with no caramel... even the flavour is coffee not caramel. Bad service.
(Translated) Very good service. (Original) Très bon service.
Great service
Nice place , good terrasse . Nice place to hang and chill.
Very cool, renovated interior. It was my first time seeing this style of reno. The only reason I'm rating it 4 stars is the waiting area for orders is quite narrow and I felt like I was intruding on other patrons space.
It's alright, coffee isn't the best
Best service and most friendly staff.
Always good.good vibes..some hotties up in there.????
every time I come here the people are so friendly and engaging plus the drinks are really good and made quickly. 10/10 would recommend
It's a Starbucks
(Translated) I just love it! (Original) J'adore!
This was a first for me.
extremely slow service.
Drive thru is super slow, dont go there if you are in a rush
You know what, it is Starbucks!
Kind service , long line ups usually
Work hours on Sunday is not good, closed very early.
Unresponsive staff. Went in there at 9:05 pm. Staff said we’re closed. It clearly shows that they closes at 9:30pm.
It's a smaller location, and while I'm sure they do their best, the staff have gotten my order wrong more often than right.
Always tasty and the staff are great!
Excellent service
Great customer service ????
Spacious, modern design in a new location. Reminds me a lot of the Starbucks on St Catherine in Montreal. Usually very full, but the location and lots of sunlight make it worth it. Don't miss out!
Staff are warm; so is the store. C'est Bein bon Bein.
Great, happy to have this option in Woodstock
(Translated) Too expensive (Original) Trop cher
Always a great experience. Staff very friendly. Drinks always fantastic.
Coffee
Staf were very friendly, nice little area to study or catch up with an old
Friendly and fast service
(Translated) Excellent coffee. Efficient drive-through service. The employees are super nice and smiling :) (Original) Excellent café. Roulement efficace au service au volant. Les employés sont super gentils et souriants :)
Starbucks is always good
Other
Poor customer service, In many occasions they served me warm coffee and sometimes they replace milk with cream or regular coffee with dark coffee... many people working there but looks they have poor management
Great drinks thank you!????
Consistent coffee just the way I like it :)
Great staff at this location. Parking is a major challenge.
Love Starbucks staff is always so nice. I love the strawberry, coconut refresher!!! So good thanks Starbucks
Great Starbucks to work in. Excellent location in Uptown Waterloo.
A bit expensive
Super friendly staff. Safe practices
Ordered here and had a mix up. Ray and Ashley went above and beyond to make it a memorable experience. Thank you!
Dine in
First time at this Starbucks and I am impressed with how spacious this location, barista are very prompt getting my order right. Very clean and noise level is just very good. Washroom is spacious and clean as well..
Great coffee best cookies
Great latte and tazo chai. Good breakfast sandwich too.
Its coffee, what dan I say
You have to make sure they don't have new staff or you will be in line for an hour first thing in the morning because they always put an untrained new employee alone in the morning but have 2-3 staff on when the store is dead. Abusive management at Safeway to the employees and they never ever had wi-fi. The pictures here are fake the only real one is the parking lot shot. The rest are from actual nice Starbucks locations. 5 years ago, loved it here. Now, a total disaster. This area has gone downhill big time. It's the new Elmwood
Awesome service. They are always super friendly, really quick, there's hardly ever a line. One of the best in town.
A bit busy, but otherwise a standard Starbucks.
Although the drive thru wait was not long. I ended up getting a warm latte, not hot. No wonder he didn't give me my latte with the protective sleeve around it! Not impressed for the price you have to pay.
(Translated) Very smiling and welcoming staff. Thank you (Original) Personnel très souriant et accueillant. Merci
Wow
Not all Starbucks make the best drinks, but this North Bay location did VERY well! ????????
Great place for coffee and muffins staff awesome
Great atmosphere!
Drinks are great, little over priced but overall tasty! Very friendly staff and great atmosphere! Really good place to come with your laptop and work
Wish we looked at the reviews before visiting this location. Stay away unless you're looking to get ripped off today. I told the manager to her face that I'll be writing a negative review, the shock on her face was interesting as if she's surprised to hear that.
Lunch
Enjoyed a yummy chai latte.
Really great staff here. My drink is always made perfectly.
Went in for a latte and to pick up a coworkers mobile order, waited 15 minutes for my drink and it was only 3/4 full, and my coworkers mobile order was incomplete. It was a sad day.
Nice coffee, nice people
All drinks are good.
Good service
Awesome service! Nice environment.
Friendly staff, very busy location.
Staff are very friendly and great. The manager, Karen, can be very harsh on the staff while they're trying their best to do their work during rush time. This location is very busy usually and a lot of impatient people. If you go down the street, across 152nd of the staples and save on foods, you'll find it's mostly empty. If you're in a rush, you might want to go there.
(Translated) The wait for service at the wheel is almost as long as a piece by Claudel… (Original) L’attente au service au volant est presque aussi longue qu’une pièce de Claudel…
Standard Starbucks with some seats outside which is nice during Covid.
Other
Friendly customer service I the drive thru, fast and efficient!
the rating is for service and not so much the quality of coffee. i was just at their drive-thru 20 mins ago. received my drink, put it in the cup holder however when i picked it up sometime later to drink it, half of it spilled on me and my seat due to a loose cap. i would expect the staff to atleast ensure the cup is tightly sealed prior to giving it to the customer (especially in drive-thru) when i am paying $5/ drink. really hoping someone from management looks at this review
Great Starbucks, very quick and efficient. Staff are very friendly.
Good meeting place
Eggnog chiller
Brand new Starbucks. Looks nice however is on the small side. Very nice though. Might check it out again.
Love the service. Nice ambience.
Good place to go pick up a coffee. No drive through but good seating for coffee dates.
Very friendly staff. Very slow though...maybe a need to hire more staff? Would likely go more often if it didn't take 10-15 minutes to get a coffee.
Great!
Service is slower than at other Starbucks locations, but the flavour is just as good! In Thompson, it’s worth the wait.
Brand new location! Great and friendly staff. Mobile-order friendly.
Very busy at times but it's a Starbucks!!!
Quick and friendly, typical Starbucks - loud, but a couple nice comfy spots...hard to get a seat until outside patio area opens up.
Timmy's is my choice.
Good place
Good atmosphere for studying and plenty of electrical outlets. Can be busy on weekends and after school times.
I wish I had caught the ladies name that helped me I completely failed at doing that, BUT although all the staff was amazing, this young lady went above and beyond! I had searched almost every Starbucks in Victoria trying to track down a …
(Translated) Lepire starbuck from Quebec I ask for a special smoothie special order and he makes me 3 times an ice coffee tbk fIt me the.en frapu not able them long live st sauveur them he understands all .es special ckmmende (Original) Lepire starbuck du Québec je demande un frappu spécial commende spécial et il mon fait 3 foix un café glace tbk fIt moi le.en frapu non pas capable eux vive st sauveur eux il comprend toute .es ckmmende spécial
Holy smokes... Largest Starbucks ever. Great to finally open another location in Sudbury. Lots of space, great staff and quick service. Thanks for a great tasty treat as always
I love SBs they will always make it right if they mess up your drink! Perfect place to meet up with friends and clients!
I just want a cup of decaf
Staff very polite, quick and friendly! Most Starbucks don't employ such friendly or kind staff. Liked the atmosphere and will be back!
Got a couple specialty drinks..good like most locations!
This is my favorite location. Nice access from the old Island highway.
I've been converted. Americanos are my life.
Great Squad ????
Love a great coffee.
Friendly serve staff great products.
(Translated) Super nice place to have a coffee while relaxing! Ps: coffee at Starbucks is much more expensive than at Tim Hortons but looks like the price of other cafes (Morgan and company) (Original) Super belle endroit où prendre un café tout en relaxant ! Ps: le café chez Starbucks est beaucoup plus chère que chez Tim Hortons mais ressemble au prix des autres cafés ( Morgan et compagnie)
Slowest Starbucks. 15 minutes to make 1 late when no customers in the store.
The staff have been extraordinary! Just today though I had to talk to a supervisor about one'staff member's less than exceptional attitude and sub par for Starbuck's standard of service. Let's hope that resolves itself. I will follow up later. I am still a huge fan of their fast, friendly and fricken hot food drive thru.. ????
Friendly staff. Quiet place for studying
Little bit slow but that's drive thru for you
Rooms is kinda good but overall great service
super, super place , love it
Staff is always super friendly and the inside is always very clean and well lit thanks to the giant windows. Orders have never been wrong and they are always very speedy in making my complicated drinks. Wonderful experience every time.
Excellent location. Clean and friendly service.
Nicer than the ones in victoria and I dont have to get I'm line for water. Clean bathrooms.
Excellent experiences! ????
Nice place
(Translated) Like all other Starbucks, this café offers an impressive array of choices with the possibility of beverage customization. Having said that the prices are really expensive. The profit margin of the chain's shareholders must be impressive. Starbucks cafes are always clean and well maintained. (Original) Comme tous les autres Starbucks, ce café offre une gamme de choix impressionnante avec possibilité de personnalisation des breuvages. Cela dit les prix sont vraiment chers. La marge de profit des actionnaires de la chaîne doit être impressionnante. Les cafés Starbucks sont toujours propres et bien entretenus.
This place is, without fail, out of product every single time I attempt to order here. They are regularly out of cold brew and teas in the summer and regularly out of certain brews of hot coffee in the winter. Brutal.
The drive through is very short and hard to get into, have to use the parking stalls to turn in. The DT cashier said I dont accept hundreds when I went to pay with a hundred dollar bill (a bit rude). Pumpkin spice muffin was great and blueberry as well!
Had a great experience! The employee franklin made ya feel comfortable even though the spot doesn’t normally match my demographic. He’s a real MVP, will definitely bring my business here again. Service was SO quick!
Good service, prices are ridiculous.
Favorite latte place in the city. Will definitely make a return purchase.
The staff is fantastic and so are the drinks
Was very busy and organized sitting setting But, employees were over reacting about covid masks. The Best was the main street Starbucks, the manager didn't let me use bathroom with out a face mask, I was very happy about it as I always promote the face mask must be mandatory at public washrooms
Always quick
They even got my name wrong, very authentic experience.
Nice and friendly
Good starbucks
Love love the friendly staff and my Carmel latte is always on point!!
❤️
Beautiful new facility. One of the largest most comfortable Starbucks I have visited.
Excellent staff and service!
Service not the greatest. Prices too high. Quality is reasonable.
Meal type
Lots of seating
Beautiful location!
Great calm and clean spot
Big chain Starbucks. This location is close to my work so it's my goto. Lots of parking, almost always too full to sit though
Waaay overpriced compared to other locations.
Excellent service
Always such an awesome time coming in, Zoe made my experience so great with her amazing service, love it here :)
Pretty good
Love the coffee but I like Tobys more
(Translated) Lack of life???? (Original) Manque de vie????
Great service and better food
Great place and atmosphere. Only been here a few times but can't recall a negative experience.
Love this location for the Nitro Cold Brew ???????? I pair then with some Bacon Egg-bites ???? Helpful & Friendly Staff!
Very friendly staff and clean
Service
Consistently good!
No longer a Starbucks.
This is not the normal Starbucks. It's in Niagara Falls, which is a resort with high prices everywhere. Almost double the Toronto price.
Excellent customer service, even with different staff members over the years they have all been really wonderful!!
Customer service is always on point with the young ppl I enjoy my drive thrus in the mornings when I go.
Expensive but worth it ❤️
Always great coffee. Friendly baristas
Great store, very friendly staff ????
I love this Starbucks the staff are always so helpful and nice. Always recommending new treats and drinks. The drive through is so fast!
Great service
Good
(Translated) I love their drive-thru! Very courteous, quick and my chai tea is always delicious and my eggs too !!!! (Original) J’adore leur service à l’auto! Très courtois, rapide et mon thé chaï est tjrs délicieux et mes œufs aussi!!!!
Nice customer service and friendly servers
Warm friendly atmosphere. Great place to meet with friends.
Coffee...nice staff!
Other
Good drinks & friendly service but wait time is ridiculously long. Very slow. Def Need more staff working to satisfy waiting guests. Not acceptable in the least-for the prices bring paid. Guest service matters!
Went there for a latte today and the very friendly lady at the window noticed my dog in the back seat. Asked if she could give her a "pupachino". Lol. Turns out it's whip cream in a small cup! ( : awesome!
Great place and friendly staff!
Friendly service always!!
Place is always full and it has great service
Fantastic Staff. Always friendly. And they go above and beyond.
(Translated) Interesting and pleasant in a shopping mall good coffee and delicious little treat (Original) Intéressant et plaisant dans un centre d achat bon café et petit plaisir délicieux
Quick and on the way to work. I am glad it's so close to me. Love the people here, they're so friendly.
They were open at 5 am Saturday, and were very happy to be serving great coffee! Thanks
The best Starbucks since Battle Star Galactica
Coffee lovers will always love this place
Great customer service!!! Very friendly staff!!! ????
Always good!
Lacked good customer service
Barista was a machine
Friendly staff
(Translated) Very nice place (Original) Très belle place
Clean, friendly staff and fast
Fantastic! Quick, efficient & the staff were very friendly.
This Starbucks in located right in the heart of the tourist section of Niagara Falls. The service was great, but they did not offer Trenta sized cups, like most bigger and boarder cities do. They were out of a few products, but not enough to make or break the visit. Yes, the WiFi is password protected, but the Batista will happily give it to you. My biggest complaint was the lack of barcode scanner. This means that anyone who is using the Starbucks app, or a card must have the Batista key in your account number into the debit system manually. It didn't cause me much trouble, but I can see what a headache it was for the employees. They would be faster with a barcode scanner. The bathroom is quite large and well kept.
I like Starbucks. There is something special about it. And most of the staff welcome guests while enjoying their work. When I was in Korea, I didn't go to a lot of Starbucks. The reason is that the Americano Tall size is about CAD $4.3 , so it is not reasonable. It will soon be raised to 4.7 dollars. However, Starbucks in Canada is about 30% cheaper than in South Korea, so I come here often.
Other
Expensive
Service
(Translated) Tasty! (Original) Вкусно!
Very friendly staff! Very timely through the drive thru. Handled our order well. Will return to the location 100%
Starbucks Ambleside is great. Whenever I go to this store there is a positive vibe . Eri is one of the crews. She is so welcoming and always greet me with a smile.
Its awesome here. Greatcoffee
Awesome
Service was good, beverages were good. But less two stars for having almost everything served in plastic and not offering recycling. Shame to have so much single use plastic. I should also add for 5$ the dragon drinks come with an insane amount of ice and very little actual drink.
Always great service
Order was correct, and reasonably quick considering the in-store and drive through line ups
Super
Always a fan of a tall flat white.
Starbucks... always great coffee... always a bit on the expensive side.
Awesome coffee place and friendly staff. Great place for work with comfortable seating and available power outlets at every table.
Clean store and the people were friendly and professional... nothing to complain about... coffee and espresso tasted very good
Clean and staff is friendly!
Service
Coffee bad quality and high prizes
Came to order an Iced London Fog Tea Latte through the drive thru yesterday. The girl on the intercom refused to take my order, saying that it was not a menu item and that it was only served as a hot drink so I would have to wait at least 5 minutes for it to be made (went to a different location and it took them at most 2 minutes). Explain why it is on the app as a cold drink option? Lazy liar did not want to make my drink.
Starbucks has a monopoly over Clifton Hill area, they'll also charge almost double the price than a regular Starbucks. $4.50 for a black tall (small) coffee is disappointing. They'll also charge you $1 for the cup for tap water.
It's a Starbucks. The staff are some of the hardest workouts I've seen.
Best starbucks in north bay!!
Bit expensive for my taste but over all a good experience. Service was reasonable and there was adequate seating available considering covid regulations. Staff was friendly and accommodating. Only complaint is the wifi requiring my email and postal code, seemed a bit demanding for public wifi. Easy 4/5 but I prefer second cup.
I got a coffee from here and it was easy, piece-lemon squeeze. I can’t wait to get another mocha lattè from here!
The elite starbucks Love ALWAYS
To pricey for there drinks
As good as always!
The coffee is ok if you order sugary drinks, but otherwise go somewhere else for your coffee.
Great baristas n superfast internet
(Translated) Good coffee. Good atmosphere (Original) Bon café. Bon ambiance
Delicious coffee
The staff doesn't know their own refill policy. Needs better training.
Great Quick service !
Pretty long wait in the drive thru but to be expected because of how new they are and how many people are going there.My order was wrong and so was the person's ahead of me apparently because they complained and got fresh food while we all waited behind them . Also Super big turn off was that a bunch of starbucks employees were smoking cigarettes and vaping right behind the building beside the drive thru. Had to close my car window totally disgusting...
It's Starbucks. They're all the same robotic shops. Coffee is always good though.
Excellent Great Services :-)
I mean.... Overpriced drinks and a half hour wait in drive thru.... Always going to get two stars for that.
The Starbucks at Milner and McCowan was out of matcha and the staff told us there’s a shortage going on because the shipment was delayed. It was really kind of her to offer alternatives but we really wanted the matcha latte so we called ahead at this location and got our matcha latte with oat milk, no foam and cinnamon on top. One of our fav go-to drinks!
My favourite place to go and chill out. I wish they had one in the north end near the busy city centre of Chemong. They'd catch the cottage traffic going north. Hopefully one day.
Was good
The Starbucks coffee is standard. The location looks extremely run down and need an external facelift.
Really good Starbucks!
Britt provides excellent customer service. What a joy to see her at the drive thru.
Service extremely slow today. Didn't have the A team working - 15 minutes to prepare a Grande non-fat latte. Too long. And, the staff had to be prompted three times to make the coffee. And to add insult to injury, the coffee was bitter.
Awesome as Always!
Love there brownies ????
Usually good service, occasionally wrong order/item which is rectified quickly but menu is good. :)
Very nice this was my first visit I'll definitely be back
Cute boutique like location. clean. friendly staff
Any Starbucks in any location is always the best place for me in the morning
Staff are always super friendly and helpful, drinks are always fantastic, Kat especially goes out of her way to get stuff right.
It's Starbucks
Good for student, not so good for freelancer or long meeting .
Good SB. Clean.
Love the hot chocolate, not too sweet
Expensive but if you want coffee without dairy this is the place to be
Plenty of room
This Reserve store is beautiful and with great employees. I am always buying my sugar free syrups bottled for home there. With that great location and such good-looking Cold brew fountain this is one of my favorite Starbucks store from downtown.
Bad service
I wonder if Starbucks actually sells just coffee instead of specialty coffees.
Come here if you want to wait 30 mins in a line up. its worth the 2 min drive to another Starbucks. Customer service is great but the wait is beyond ridiculous.
So spacious and bright with a big seating area. The interior design is modern and consists of natural wood looks. Beautiful Starbucks!
Great coffee, terrific service ????????
As expected... great that they did not burn their coffee as many Starbucks tend too.
It's a Starbucks, what can I say...
Always good service at this Starbucks and, thankfully parking spots available today which can be an issue.
(Translated) I arrived and the restaurant was closed but it is indicated that the drive-through is open so I head to the drive-through and finally wait almost 10 minutes and realize that it is completely closed as I drive past the order delivery window, although it was written open in the door ... It would be a minimum when it is closed to indicate it and to close the drive-thru line with cones! (Original) Je suis arrivée et le restaurant était fermé mais il est indiqué que le service à l'auto est ouvert Je me dirige donc au service à l'auto pour finalement attendre près de 10 minutes et réaliser que c'est complètement fermé en passant devant la fenêtre de remise des commandes, malgré que c'était inscrit ouvert dans la porte ... Ça serait un minimum quand c'est fermé de l'indiquer et de fermer la ligne de service au volant avec des cônes !
Well because they have coffee
I love the quality of service here! The batistas are extremely nice and very helpful! They are always looking to make your experience enjoyable!
Loved thier caramel machiatto.
Great service
Couldn't get the order right at the drive through even though I repeated it twice.
losed my wedding ring!!
The coffee from the drinks I've tasted was good, but in general as i believe mostly everyone who's been to Starbucks thinks about this place is that their drinks are overpriced for the sizes they provide. There are often huge lineups as well so I don't suggest you go there when you want a quick coffee before work but if you have a good 20 minutes to spare I think its still worth it once in a while. Also I had one drink one time called the Nitro Cold brew with sweet cream.... if you find it, try it! It's not at all stores that have nitro and it fills a little hole in your heart.
Favorite place to get coffee best customer service
(Translated) Very good service employee with very nice personality (Original) Très bon service employé avec très belle personnalité
great crew!
It was quick and fast nothing special through
I have the habit to sit there and work! Calm area, like other starbucks, workers are friendly.
Pleasant customer service!! Smiled and greeted with respect.
(Translated) The staff are friendly and the service is prompt. The only time I waited, they offered me a banana bread, sweet attention???? Keep it up! (Original) Le personnel est chaleureux et le service est rapide. La seule fois que j’ai attendu, ils m’ont offert un pain au banane, douce attention???? Continuez comme ça !
Am not a big coffee fan but it's ok
Nice employees and good coffee
Really have to get the hours straight on Google and stock accurate when using this location. I would advise people calling to check to see if they are even open most days. Will change back to 5 stars when service improves in a high volume area.
They wouldn't except my moon dollars .
Amazing customer service. Helped me with an online order issue and were amazing to deal with. Thanks!!
The hot chocolate was bitter to the point of being unpleasant
a medium sized starbucks but needs more plugs
This is the first Starbucks location I’ve seen in Canada carrying Cold Brew and Nitro Cold Brew coffee. They were offering free samples during my visit. The Nitro feels like drinking something carbonated without the carbonation. It feels light when you drink it, but heads up that it is highly caffeinated. Shoutout to Kali, the barista who (when there was no line) handed me a lovely piece of latte art. What a nice touch!
My refreshers and wife's white mocha almost daily
This place is neatly tucked away beside Kathy's grill off Kennedy Rd and Lawrence... We ordered the Grande Strawberry Acai Refresher and mocha cookie frappuccino! Both were delicious drinks ???????? Four points because I'm still not sold on the idea of buying one drink for almost $7.00 when I'm still hurting financially. Great business model though
Always friendly, and quick.
Service
It's a Starbucks
It's the Coffee House Experience! The staff are always professional and very service oriented. The shop is always clean and comfortable. The only drawback is that it's almost always busy! Be prepared.
Great place for a coffee and a study sesh
It's an average Starbucks you've been to one you've been to them all. They're really good with online orders
Always takes forever to get my order whenever I go here. Today they took my order and after waiting 20 minutes I was informed that they didn't have the cream needed to make my drink. Avoid this location
Always great coffee! Love all the lattes! Always get it correct, and can make it the way we want!
Instead of my usual bagel and cream cheese the barista recommended avocado with my bagel....so yummy! Love the staff at this location!!
(Translated) Never been (Original) Jamais été
Always busy with great Customer Service too" your drinks are made right the way You say or there's no Charge $
Great staff and service
I order my mobile 15 minutes early while I drive from out of town and then am made to wait 10-15 mins in line for the mobile order. One day they had someone coming to one table to ask what mobile orders were yours. The next day I stood at the table and let 5 people go ahead of me to find out that you had to wait in line again. What is the sense of offering mobile if you can’t accommodate it? And change your practice so that the customer has no idea what is going on? Another day I went through the driveway asked for a cup of ice and the girl grabbed a tall cup put 4 ice cubes in it and basically threw it at the pleasant girl at the window. Honestly worse Starbucks of any I have been to
Great service. Friendly staff, all around. Open late every night. Consistent menu!
Great drinks great staff great place
coffee good as always, great experience .
Starbucks= Quality×100 amazing drinks and stuff to try!
Cold inside/no double door
Drinks and service were great. I don't really understand the negative reviews.
Starbucks: always a safe bet, but this one is often so crowded you can't sit.
Great service
Some Starbucks have a nicer vibe than others, and this is one of my faves. Friendly staff, cozy feel, nice patio.
Excellent service!
(Translated) Very good service, always a pleasure to go every morning of the week to have a coffee before going to work:! (Original) Très bon service toujours un plaisir de se rendre a chaque matin de la semaine pour prendre un café avant d'aller travailler :!
The Baristas were awesome! Friendly welcome as soon as I walked in the door. However both drinks were made incorrectly. Big disappointment for using my stars!
Short staff. Stood in line for 10 minutes
(Translated) Very good coffee (Original) Tres bon cafe
Fast and friendly, clean. Typical Starbucks.
(Translated) Do not go crazy $$$$! A coffee, you can get it in many other places to better ... (Original) Il ne faut pas devenir fou $$$$! Un café,tu peux t'en procurez a bien d'autres endroits pour mieux...
(Translated) The trio of young women this morning Friday October 22…. Girls seriously… you were on fire at the drive-thru !!! Super smiling…. And the flat white with apples was really excellent ???????????? Really very successful for a coffee that is no longer on the Menu !!!! Hats off to this wonderful service… I've wanted it for a year now !!! ???????????? (Original) Le trio de jeunes femmes de ce matin vendredi 22 octobre…. Les filles sérieusement… vous étiez en feu???? sur le service au volant !!! Super souriante…. Et le Flat white aux pommes était vraiment excellent ???????????? Vraiment très réussi pour un café qui n’est plus sur le Menu !!!! Chapeau ???? pour ce magnifique service… ca fait un an que je le re-voulait !!! ????????????
Fast service and friendly staff
Always good.
Not bad
Fast service, coffee always hot and fresh.
Very friendly staff
Quick and friendly staff
It's Starbucks
Food poisoning. I thought that the sandwiches we got didn't feel very cold when they handed them over, so you might want to check the temp of your fridge.
Our order was quick and made as ordered. They even offered us a Pupuccino for our dog. Thank you.
Really nice and quiet location.
Absolutely love it.
Coffee shop
How can something be so bad and expensive at the same time?!
awesome staff and service! they always brighten my morning.
Convenient location. Fast service
This Starbucks is really nice and comfortable to sit and have coffee with an old friend or a new one. Open and bright.. great service fantastic coffee.
Loved it
It is a nice shop but the music is lousy and too loud so it was difficult to relax. I guess they have our are trying to attract teens & 20 something's .
Nice staff and quick for how busy it is
Super long wait times every time I come here despite ordering ahead. They really need to hire more people.
A lack of parking space and not so friendly employees are the first impression I got. I was there to meet a friend but I didn't want to order any drink after that experience. It will be my first visit and probably my last visit of this location.
(Translated) Service too long (Original) Service trop long
Neat service ???? ????
(Translated) Very good service, the staff is super friendly and attentive to customers !! Super good (Original) Très bon service, le staff est super amicale et à l'écoute des clients!! Super bon
Love this location
Great service and customer
Always quick and nice service
Staff was friendly and helpful.
This was a good Starbucks with ample space and polite staff very close to White Rock pier.
Impressive speed/service considering how busy this location always is. Not always super clean but again, lots of foot traffic. Parking here can be difficult but always spots available in the adjacent go parking lot.
There is a certain washroom I use and It always smells
Nice and quite
Brand new location. I come here often and washrooms are always clean. Nice baristas. Friendly attitude. A bonus for them too since they always remember my name :)
Nice coffee
Great food. Very friendly and helpful staff. Nice music. I would recommend it to all for a quick good quality snack.
Visited twice in 2 days...screwed up order both times and poor cleaniness measures by staff with lack of handwashing and mask wearing
The staff at this location is seriously the best. Such good rapport with their customers and eachother. They seem to be the quickest in location with product changes... This can be good or bad depending on the product.
I asked for a surprise frappe and every time its delicious
Waited in line at drive thru for 20 minutes only to find out that their store closed in the time we were waiting. Lights for the drive through remained on and when we approached the window we were greeted by a staff member who rudely told us that their “Location’s hours had not changed in some time” there were 5 cars in line ahead and behind us. Very disappointing experience and won’t be back again.
Usual starbucks experience. Coffee, work and time killing.
I tried a new gingerbread Frappuccino and I just loved it!
Clean enough, and fast service
I really enjoy the coffee. I wish I could go more, but it's out of the way from where I usually go in town
I like how much space there is and how much different seating is offered. A great meeting space with good coffee and plenty of parking.
quick and friendly service
Great place with super friendly staff, location has all options: walk in, pickup and drive through. The team there is honestly top notch
Pricey. $4 for venti tea one bag black Nice space though. Good location Good selection of options of food, drinks, drinkwear etc. Wait was a bit long Liked Kenny the barista
Paris street Sudbury location is my favourite Starbucks storefront to go to! My order is always made correctly, and the off chance there is a small mistake or something forgotten they are quick to make it right! Wonderful staff (most of them), and the manager Nikita is an absolute gem and definitely my favourite person in there!
Overpriced hot chocolate But quality service
Solid Starbucks location that knows how to work a drive-thru quickly. Always friendly service. It's the Starbucks experience you expect (which isn't a guarantee at some other Nanaimo locations...)
Very good place. I like more than other besaid ????
(Translated) Yesterday, 8 employees and only 2 to prepare the coffees so much longer than usual (Original) Hier, 8 employés et seulement 2 pour préparer les cafés donc beaucoup plus long qu'à l'habitude
Great place to get a drink and one of the best places for wifi.
Starbucks is expensive, but dang she good.
Vanilla bean frappuccino was delicious. Clean store, staff wasn't friendly but overall, it was okay
Went through the drive thru and the staff was great! My order was perfect and I believe her name is Nessa was lovely! This is my new store now I always have a great experience here
Slow service. Rude barristas.
Very clean, friendly and attentive staff and I love their coffee.
Love starbucks coffee!!! Great place to sit and read a book to enjoy some solitude
Great place!
Since their renovation, the space has become more open. Which the fireplace was on more often but generally a great place to have a coffee and chat.
Loved the experience and the hospitality that was provided
Great atmosphere to get some work done and staff are super friendly!
Nice place, bit changes this name to Happy Goat now.
I'm not a big fan of Starbucks drinks but the customer service is A -1.
Finally, a Starbucks close to my house and close to my gym. My gym is about two kilonetres from that Starbucks. I can't walk there, but I ride with my mom in the car to go there for decent coffee and some healthy lunches too. It's in a new plaza. The Beer Store and Ren's Pets Stores will open across the parking lot this fall. I love the new sign too. It says Shops at Wilson Station. Starbucks is on it! There is no other place to go but Starbucks. I love everything about this new place. It also has new bike posts beside it. They put these new bike posts all over the plaza.
Great starbucks. It was a long wait to order and receive two hot drinks to go, however they were friendly the whole way through and the drinks came out right (with many modifications). The parking lot was an absolute disaster however.
This store I'm sure would be great if I was able to order from it. I've gone to the store multiple times and its "closed due to unforeseen circumstances" in the middle of the day. I'm told that I can place a mobile order and pick it up via drive thru yet I go to do so and I'm told the store is not available for mobile orders.
Other
(Translated) Good (Original) Bien
Favorite coffee
(Translated) Good (Original) Bien
Great service and good treats
Everyone in Peterborough (the general area we stayed in while at the cottage) were super friendly. This location was no different. They had mixed up a few of our drinks when we got to the drive thru window but they were quick to remedy and very kind at the same time. Great location, great staff.
Great service
Nice location to stop when travelling. Rarely happy with the drinks though.
Tend to be nice, drinks are good, staff very friendly, and as everyone knows, the drinks are over priced. I appreciate how they always switch up their menu with seasonal drinks but have good constants.
My wife used to work in a Starbucks so she has kind of a weird attitude about the Safeway Starbucks, like it isn't a real Starbucks or something. It's a real Starbucks. They have cake pops.
Always such happy people working the drive thru !
Love the green tea lattes!!
Friendly staff and the store is well kept and stocked
(Translated) I have been to this establishment 2 or 3 times during my visits to Quebec City and this is the best Starbucks experience I have had each time. The staff is so friendly and attentive. The employees really have fun together and it's all the atmosphere and the customers of the café that benefits. Thank you for sharing your good mood. (Original) J'ai été 2 ou 3 fois à cet établissement lors de mes passages à Québec et c'est la meilleure expérience Starbucks que j'ai eu a chaque fois. Le personnel est tellement sympathique et à l'écoute. Les employés ont vraiment du plaisir ensemble et c'est toute l'ambiance et les clients du café qui en bénéficie. Merci de partager votre bonne humeur.
This place was great until one night, when someone in the back counter decided to hand out baked goods to certain groups to try out, but only a few of us never got an offer if we wanted to try it. If you cannot give everyone, don't bother offering it, or at least don't announce it out loud. But this is a great location and the of the beat needs a experienced management with many hospitality background experience that care about service.
Very friendly staff. Love those guys. Aye
Service was really slow and the line up wasn't taking forever
My drink was made incorrectly and they made me a brand new one. They sent me home with both, I was able to give the extra to my neighbor. It really made her day.
I love the staff there. They treat you like you go there every day. Even today I ordered an online pickup. I walked in and the girl behind the desk said, 'its ready!' How did you know it was for me? One of the friendliest locations I've been to.
Used the drive thru and it was very fast. Also my drink was good and the staff were friendly.
Fast and friendly service thank You guys
Pricy, basic white girl, but the people are so kind
It's a Starbucks. Friendly staff, very busy location so expect lineups. Preorder with the APP if you're in a hurry.
Meal type
They had the order done before i got there starbucks is amazing
Super friendly staff, bit more money but definitely worth it!
Always great
Hard to get seating sometimes but the staff are really friendly and the lines goes through pretty quick usually.
Nice place and friendly staff. I didn't like the fact that it closes early.
Aside from the wait in the drive through it was good as usual, no mistakes.
Starbucks is always consistent.
Love the products and fast service
Great go-to coffee if you want to spend an hour or two working on projects or schoolwork, or even hang out and talk to people. A lot of the time during busy hours, you can’t find seats though. Otherwise, enjoyed the experience here.
(Translated) Your good (Original) Tes bon
Friendly staff and quick service. Wish there was more seating inside.
Not my cup of tea " no pun intended ", too many people trying to be something they are not who go here. Service is fine the store is clean. Not enjoyable for my self but other may like it .
Nice and cozy. Friendly staff
Starbucks has the routine down. Good coffee, good service, good music. They were a wee bit slower than usual today but it was quite busy at the time.
I was very disappointed that such a woman dominated establishment would hire a man who is known for his abuse towards women. Will not be back to this location.
Got my order wrong 3 times. Had to wait over 20 mins for a danish.
Drink watery
Excellent service!!
(Translated) Nice place with good drinks. The only problem is that their menu is really hard to figure out which can be a problem for those who don't go often (Original) Bel endroit avec de bons breuvages. Le seul problème est que leur menu est vraiment dur à comprendre, ce qui peut être un problème pour ceux qui n'y vont pas souvent
This Starbucks was clean, not crowded, with easy parking. We went inside and the staff were friendly. Our order was slow, but the drive-through was busy, and the server apologized. This site is becoming our favorite.
Awesome!
Not usually into this kinda coffee shop chains that do not pay taxes (and yet wear the orange t-shirt of reconciliation and Vérité) but…. They had an amaising play list! So lit ????
(Translated) They refuse to serve you at drive-thru if you are on a bicycle (Original) Ils refusent de vous servir au service à l'auto si vous êtes en velo
Carmel macchio yum yum
Normally great but extremely slow tonight. The order was bang on so that says something.
Fantastic
99% of staff are wonderful there and the drinks always taste great.
Very friendly staff and consistent service. The only downside is the drive-thru seems to take priority from the counter so if there's a line in the drive thru you may have to wait a little longer.
Always make my overly complicated latte perfect and with a good attitude.
Busy location but any time I've been here service has been quick and friendly. Could use some more comfy seats but space is small so not much they can do.
Service
One of the things I like about Starbucks. The hours are posted. You arrive. It is open. Coffee is mediocre. These hipster coffee bars drive me crazy with their hours as "guidelines." Starbucka, Thank you for being consistent and friendly.
Received my order in a timely manner here. Great staff and clean place. Keep up the good work!
Good friendly staff.
Not only is this Starbucks more expensive but they do not accept mobile payment on the Starbucks app...
Good coffee and food. Service is excellent
There was a considerable language barrier initially but the order was taken correctly. We ordered food and one mocha with extra chocolate. The food was fine although no gloves were used to prepare it. The mocha was THE worst out of any Starbucks store I have ever been to. The drink tasted like it was mostly water with a tiny amount of coffee. The label attached to the cup fell off immediately. No whip on top and no straw. One star maybe
Smaller than the usual Starbucks but cozy
Busy, tiny, little place. Warm in the winter, fogged up windows great for getting some reading or writing done.
Friendly staff, perfect cup of coffee to start your day
Meal type
Quick service, always clean.
Tasty
Great Mocha Latte! Sweet street, the kind you wanna walk down and look in shop windows, go in and buy home goods, etc. Sun streaming in!! Air cool.... Leaves on trees tiring colors....
Service
Clean, Fast, Nice Staff, good drinks, what more could you ask for... Oatmeal! Starbucks was out of oatmeal, which shows that they don't keep track of how much of everything they have so they could be out of other things.
Great coffee. Friendly service
Friendly staff! Quick and great service! Food and coffee quality consistent with other Starbucks!
Well I absolutely love Starbucks and, haven’t had some in such a long time so, my mom got me some on her way back home. She drove all the way there and back and I ordered a pink drink. As you know the pink drink is light pink. When it came home it was hot pink and had chunks in it!! It tasted like plain sugar when it was clearly written “ strawberry drink with coconut milk no ice” and I ordered a trenta. I was very upset. My mom said she was never going to take me to Starbucks ever again because if this experience. She actually thought I had never tried the drink before from my reaction!! She wasn’t mad at them but at me for ordering things I don’t like but, everything I have ordered except this one and the pumpkin spice late (cold) I did not like. I just didint like the pumpkin spice latte ( cold) and now this???
(Translated) Non-bilingual employee and (Original) Employé non bilingue et
Amazing customer service featured here!!! What a great group that make my day Everytime I visit!!! My drink is always made perfect!!
I've been to this Starbucks many times and always find that the workers are very kind and the drinks taste excellent.
This location is amazing. They were so busy and everyone kept their cool and worked efficiently. Staff is always so friendly
I dont drink coffee but im told its good. Though expensive
Great friendly staff and delicious drinks
Nice people. Very welcoming relaxing
The service needs improvement, some employee's need to handle how they visibly and verbally express there annoyances when someone is placing an order for something there not thrilled to make. Rushed drinks, overflowing cups.. Washroom smells like the McDonald's up the road. I'd rather go to Java Joe's.
Very poor service. Too busy chatting to even notice my drink was waiting to be made and they didn't even do up an order for my second drink. The quality of my drink also wasn't up to scratch. I had to ask where my drinks were before they even noticed.
One of the only Starbucks in the area. Staff was super friendly. Parking can be a challenge, during commuting times. I think the shop is due for a refresh.
Finally starbucks in Orillia. Love their different flavored frappuccinos. It is a brand new branch so it is nice and clean.There are some outdoor seatings as well,,, Girls are friendly but I agree that drinks are not blended properly sometimes (there are chunks of ice, very waterly or weak flavors,etc) but they just started so guess they are still training. Starbucks espresso based drinks are usually very strong.Happy to see some high end coffee franchise coming in Orillia other than just Tim Hortons and McDonalds.
(Translated) Good drinks, good service and always a puppychino for my dog :) (Original) Bons drinks, bon service et toujours un puppychino pour ma chienne :)
Great service
Excellent and friendly staff and fast service, always a treat to stop by this location.
Nice place
Meal type
I love the drive-thru gang here. They are always super friendly and make me wonderful matcha lattes (no sugar!). :)
Great venue here in PA at cornerstone. It's never too busy, staff is always friendly, and all products are good! Pretty pricey compared to most places. One complaint I'd have is there is never any blonde roast when I go. I am a huge fan and advocate for the blonde roast but they are "always out" whenever I go and that frustrates me. Whenever that happens, I just go somewhere else for coffee.
Extremely slow service. Employees were too busy talking amongst themselves to acknowledge us.
Never get my drink correct! Even after going into the store and speaking to the manager I was told that some baristas just don't make the drink properly....when paying $6 per drink a few times a week....its extremely disappointing!
????????????????
Good to have second drive thru
Tea is good but the coffee tends to be bitter and over roasted.
It is a fair size store. Good number of tables.u have the option of sitting outside too. The store seems organised and clean. U know how u feel suffocated in some stores. This place is not suffocating at all. The staff are polite,and well trained. There is parking near by, so no trouble for parking.I felt really good there. ...
Typical starbucks good service and on point drinks, only down side it's always busy and have to wait quite a bit to get an order.
First time pretty pricey but still good teas and coffee
Kindest employees, delicious drinks, so great!! Best SB I have been to :)
Love this location. The staff are always friendly and greet you when you come in. The facilities are clean and I have never gotten a bad beverage here.
Its great
Had a regular cup.of coffee thia time, and it was not their best offering at all. They did refund my purchase and provide a gift card, so did their best to make it good.
I know they are lacking staff but still 35+ mins in the drive thru, cars lining up on the boulevard and blocking lanes. And we cant even go in to pick up an order or takeout because the door is closed....I love starbucks but this location is a headache and would not recommend anyone to go shop there...????♀️
The staff here are very friendly, never fail to make my beverages to the tee and are quick and easy. The seating area ranges from cozy loungers to window seats to regular tables. This is a great place to bring friends, family or even lounge out by yourself.
Permanently closed, now Happy Goat :)
This is a good star bucks They aways get the order right Not to crowded And lot of parking
Ok, but the Starbucks on 3rd seems to be more organized
Starbucks is good, slightly pricey but good rewards program. Staff turnover happens, hope for the best.
Headline: STARBUCKS PHASES OUT COFFEE! At least that’s what it feels like. From Windsor to SSM, they never have it ready? It’s two ingredients: coffee and water. You can get a 12 step CRAPacino in one minute but I have to wait for coffee? Very disappointing.
Been there once and it's good
Roomy and good service
(Translated) My name was correctly remembered by the cashier, so the experience was premium (Original) Mon nom a correctement été retenu par le commis caissier, l'expérience était donc premium
Place is cozy, clean and drinks are good.
Always a good experience. The location is close to my work.
Service is always quick at this location
Good drinks.
Quick and friendly
A bit of a long line for drive through, but mobile pick up was quick and well made. Friendly staff.
Drive-thru and parking are very close making it difficult for car owners!
Typical Starbucks. Very Happy Shiny People. High priced drinks. Boxed food. Frozen foods out of container to look fresh. Its passable.
Consistently very friendly and warm service at this location. Have had mixed experience elsewhere but am sometimes inclined to even go out of my way to visit this location in place of another. Also, BOGO nitro cold brew is insanely inviting.
Love Starbucks. Does not matter what I order I always happy with it.
To Slow ????
The closest type of Starbucks, service and quality wise compared to the one I go to back home on Hurontario & QEW. Always consistent and quick.
Always love Starbucks. Hard to go wrong. But waits can be long when the running clubs finish.
Larger than average seating area. Good location.
Starbucks handcrafted drinks in the high variety they provide basically makes them unmatched with caffeine drinks
Always get orders right, good service and friendly staff.
Good location nice seating area if slightly small. Free parking and good accessibility from Eighth street.
This location — previously a Carl's Jr. — is relatively new and very beautifully re-designed as a standalone building with a drive-thru. This is by a long shot the largest Starbucks I've ever been to, and the service is better than most others as well.
Service
I really like this Starbucks on Elgin Street. Very friendly & kind staff. Public Washroom for All.
My drinks are always made well and it is very clean inside
(Translated) Always very good service. The drinks are excellent. (Original) Toujours du très bon service. Les breuvages sont excellants.
(Translated) Good place to go and relax. It is a little expensive, the inside space is a bit narrow, but it was fine. I was satisfied with wifi, service and coffee. (Original) 지나가다 쉬기 좋은 곳. 조금 비싸고, 내부공간이 조금 좁긴 하지만, 괜찮았습니다 ㅎㅎ Though a littlbe expensive and inside space is small, I was satisfied with wifi, service and coffee.
Great coffee, convenient location, lots of seating and friendly staff.
Great place to pee
Everyone is always helpful and courteous!
Good fast friendly service!
(Translated) Always outstanding service at Starbucks Cousineau. Smile in the voice, fast and efficient in addition to serving the best coffee on earth ???????? Thank you for making the difference! (Original) Toujours une service hors pair au Starbucks Cousineau . Sourire dans la voix, rapide et efficient en plus de servir le meilleur café sur terre ????????.Merci de faire la différence!
Cost to much for what you get
Lots of parking, gr8 hours for early birds or night hawks. Friendly staff.
Great service in store and drive thru. You would think a long Starbucks drivethru line would take an eternity. Not here. Orders always perfectly made with no mistakes and staff always friendly.
(Translated) They don't have ice cubes. So we can't have cold drinks !!!!! (Original) Ils n'ont pas de glaçons. Donc on ne peut pas prendre des boissons froides !!!!!
(Translated) Good (Original) Bien
Nice place to meet friends for coffee.. Pleasant staff
????????
Meal type
A regular stop for me on the way to work. Staff is very friendly. Service was always quick
I ordered a tall pike double double with cream and I received it with no cream at all. This was ordered by drive thru. The gentlemen at the drive thru clearly asked me what my order was and I repeated my order to him and still got it wrong? You guys need to train your staff properly. How can you get a single item order wrong? Even after repeating my order to you face to face. Of course I drank it black as I was already on road and couldn’t turn around. Please put in double double effort when training staff members at this location.
Great drinks, great service, but the drive thru setup leaves much to be desired. The lineup more often than not stretches out into the strip mall parking lot thoroughfare.
Rude customer service, one of the most expensive Starbucks, and you can’t redeem points. I ordered 2 drinks and paid more than $5 I regularly pay and I asked why I was charged more? This was enough to upset the guy. I think it’s very fair to ask why I was changed $17 for the same drinks I paid $11+ a day before in one of the most expensive locations in Toronto. I will never go back to this place not because it’s only expensive, but rude customer service.
Too expensive and can't get a normal coffee there! Plus in 2011 in New York, they doubled the price of bottled water when the towers were hit!
This is the best Starbucks in North York. Friendly, social, always a joy to go there. Some of the staff know me by name and make it priority to ask me how I am. The drinks are always well crafted too.
Awesome pit stop here on our way from Victoria, Trish is awesome, she really lightens up the atmosphere, especially on such a dismal day! Would come again if we came back to the area
Love this place. Even trying the drinks from the secret menu
Great food and drink and a very nice environment
Standard sucks. More seating than some. No hidden areas. Friendly staff but standard overpriced drinks and food
Not bad but I think they can do better with the food!!!!!?????
I don't drink coffee or star bucks myself but my step daughter got herself a drink and she loved it
Great little Starbucks, order was perfect. Everything was right temp. Bathrooms clean. Lots of parking. Drive through location.
Who doesnt love SB?
Overpriced coffee, homeless cant afford it.
Service is really good here, but the place need some comfy atmosphere.
Super fast friendly service
(Translated) Carambolle drink you have to try it (Original) La boisson au carambolle il faut que vous l'essayer
Fast and very friendly service. Order was made correctly and I was back on the road in a matter of minutes.
Just like all the rest.
(Translated) Poli mahn poli poli ???????????? (Original) Poli mahn poli poli ????????????
(Translated) Good coffee (Original) Bon café
(Translated) Very very good (Original) Très très bon
great service.
What is it with this location? Seems every time I go here they mess up my drink or don’t have what I want. I ordered a nitro cold brew with vanilla sweet cream and cold foam and I basically received a cup full of cream. The coffee to cream ratio was shocking lol. The coffee was also not cold lol so that’s pretty sweet.
(Translated) Starbucks is very good, it offers nice varieties of coffee, for against it is still too expensive. (Original) Starbucks est très bon,il offre des belles variétés de café,par contre ça reste encore trop cher.
Real good, but made my drink wrong. They were gonna redo it, but I didn't want them to waste it. The store was great and so was the service.
my complaint isn't even with Starbucks. whoever was working tonight was just lazy and clearly wanted to get home early, rather than honor the business hours. we went at 9:30pm, (yeah half hour before they closed, still) dudes are in there drinking their own drinks and cleaning, already closing and locking the doors. you had half hour guys. leave the doors unlocked and clean as you go til closing hour hits. tried calling to ask why their closed and no answer on the phones as I see them sitting in the restuarant I'm in the restuarant industry and have been for 10+ years, and you NEVER close early like that your a big enough chain to stay open .
Great, friendly staff. Can get busy so order ahead
Great service but busy parking lot during rush hour and morning.
Amazing customer service ???????? Sakshi is fabulous ????
I Just wanna make a comment on how the staff at this Starbucks are Awesome! To make a long story short I was having a very rough and stressful day today (Oct.1st) and I went in the drive thru before I was gonna head home. First the lady at the intercom was very friendly and acted more like she was trying to welcome me not in the standard "Hello welcome to Starbucks how can I help you.." Way, I just told her its been a very rough day for me and I just wanted my Chai Tea Latte. When I went to the window to pay with my card she simply handed me the drink and told me it was on the house cause of me having a really rough day. That does not happen to me and that was a very happy surprise. Cause of that it made me feel calm and happy after my day and I appreciate that. Anyways thank you again crew and you will be seeing me again!
I see 7 employees (maybe more that I haven't seen) and the is only ONE at the cash register to take order.. She is new and stressed.. There is a line up and no one is helping her.. This Starbucks has a drive-thru, I see 6 cars getting their order before I can place my order.. 20 minutes later I get my frappochino.. My name is butchered, but I got my drink.. I take a sip.. Omg disgusting.. 2 stars because it's nice to see a Starbucks there and has drive-thru.. But please manage your employees..
(Translated) Exceptional coffee (Original) Café exceptionnel
Great staff love the place
My happy place
Ya need a full tank of gas if entering drive thru
Waited in line for half HR only to be told they do not accept cash, where every other one I go to everyday accepts cash. Woodstock location would be wise to at least put up a sign saying this is their policy. Very frustrating. Horrible service @starbuckswoodstock
Great service
We stop in here every time we travel between Sudbury and Toronto (which is a few times monthly lately) and each time we experience nothing but the greatest and most efficient service and yummy drinks! My only complaint, and this is about Starbuck's in general, is that when I bring my Starbucks cold drink reusable cup the frappuccinos made are still measured with a plastic disposable cup that is then tossed out. It feels like it defeats the purpose of my purchasing and diligently bringing my reusable cup.
It is a nice place but they need to bring new products. All the coffee shop have similar drink and backery. Starbucks need to be leader with new service and products.
They still allow mobile orders, and unless you're in the drive through they won't let you get what you paid for. So far because of this I've seen disabled people be turned away as well as many truckers.
Great location in Uptown Waterloo
This Starbucks is laid out a little different than most others so it's a very small counter collecting your drink, however the staff are very nice and quick to please. The rest of the cafe is clean, has ample seating and lots of comfortable chairs for reading.
Love love love
The staff are always so friendly!!
seemed cramped, doors closed; not as I'd have hoped; and the mocha frappe was thinner than if I'd made it ????
Always good, always consistent
(Translated) Regular Starbucks, all good! (Original) Normaler Starbucks, alles gut!
I was really impressed with the service today . My husband and I were there between 1:30 & 2pm. I dealt with 4 of the staff and they were all friendly and very accommodating .We had lattes and they were superb.
Nice atmosphere
Very nice coffee shop
Good place for having hot chocolate with cooky
(Translated) The food is very good but in limited supply, don't arrive too late. (Original) La nourriture est très bien mais en quantité limitée, n'arrivez pas trop tard.
Nice staff nice to there delivery drivers.
Amazingly friendly staff
(Translated) Theft (Original) Goid
Nice place, couzy and as in the other cafes, starbuckes coffe is the best
Great atmosphere for writers and perfect location for photogs!!!
I freaking love Starbucks and this one is no exception! I really enjoy the vanilla bean frappe with 3 or 4 (depending on the size of drink) pumps of raspberry to make a delicious raspberry frappe!
Always love my Starbucks. This store has great service with happy baristas.
I get a Starbucks every day but this location is closer to my house. Ended up getting the wrong coffee (not sure I ordered wrong or was punched in wrong) went back up to the counter to get it corrected and even offered to pay. The cashier made it very clear that it was my fault and he would do it this time.
Lots of room to pick a spot to either do work, chat, etc. Love the comfy seats in the corner, with the outlet. This location also provide mugs for having your beverage on-site, which is great. They could advertise it more, especially with high concerns of waste generation, consumption, and climate change.
Really upset about our experience this evening we went to get a treat and ordered 2 large Frappuccinos in the drive thru. The lady went to hand me 2 mediums that the lids were popping off and spilling over, I told her they were supposed to be larges then we watched her though the window pour the mediums into a large cup then just top it up with whip cream we didn’t want to make a fuss so we just paid for the 2 larges I’m really upset this is how they fix issues I sure hope this does not happen again I’m not happy
New Starbucks, it’s beautiful inside but it’s missing a bit of space during rush hours. Staff is great. Coffee’s good (obviously). There’s an outside terrace which is great for summer days!
I always appreciate a good coffee, and free WiFi and electricity to charge my phone/laptop when when I have an assignment to submit and have had no electricity for almost 48 hours due to a power outage. Starbucks, you guys had my back and saved my butt today!
Always love it. Great flat whites.
(Translated) I love their coffee ... beautiful terrace accessible in the summer and plenty of room inside. The food is OK. The spaces available for parking are inadequate. ..not enough space. (Original) J'adore leur café... belle terrasse accessible l'été et beaucoup de place a l'intérieur. La nourriture est OK. Les places disponibles pour le stationnement sont inadéquate. ..pas assez d'espace.
25 mins to get some strawberry thing for my husband. Drank my entire coffee waiting . Great night out ... gave his drink to drive thru. Horrible lol
Better then....
Always the bestest
Dine in
Lunch
(Translated) Great service ???? ☕ (Original) Super bon service ???? ☕
Always tasty nice to see another in downtown?????????????
Consistently get my order wrong
Its a bit hard to see the store when driving eastbound on Lansdowne West. Other then that great service and everything!
Very good service and happy employees.... not to mention tastey coffee
The staff at this location always make you feel like a million bucks! And I love the cheery messages they have been writing on my latte cups, especially during Covid when we all could use some perking up! You guys are doing a stellar job, thank you!! :)
Amazing and friendly staff. Made my coffee just the way I like. My go to place
Great coffee as usual.
The closest location to home, great service but always full so I usually have to pick up and leave.
(Translated) Grumpy, slow and smileless (Original) Grumpy, slow and smileless
Impressed with the friendliness
Excelent service every time I'm there. Smiles always, and very time efficent. Favourite place to go for frappe's or latte's.
I went to stop and grab two drinks and a snack on the way to an evening event. I arrived about 12 minutes before the stated closing time on the Starbucks app and the staff showed me out. I mentioned the 7pm closing time and they said they were closing early it was slow, as two customers were exiting. Maybe have the app changed to state “store will close whenever the staff feel like it”. Very unimpressed at the entire experience...
Guys, you are absolutely the best! This location has such a friendly staff, everything is very clean and they always make your order just perfect. I'm so lucky to have it near my condo!
Unattentive staff. Not concerned about getting orders right. Doesn't have same assortment of choices as other locations.
Gamer
The cashier is very kind and knowledgeable about the available memu
This location is so bad I don't even both going here anymore, I won't even place a mobile order or Uber eats from here...guaranteed to mess something up! Never fails.
Went there on Sunday at 6pm and I encountered one rude barista. Tall petite guy. I didn't know that they are closing at 6:30 so I am not sure if that's the reason why he is so rude. Asked my order and while taking my order he is sighing very loud and looks very irritated. Never smiled and he asked questions very rudely. This is the first time that I have encounterd a person who I think didn't know how to be friendly with the customer in REGINA. I felt that we are not welcome. Started cleaning right away that's why we left early. I didn't comment on how he behaved thinking he is just having a bad day. Don't want to judge right away but I am now reading reviews about a certain rude barista. He might be that guy. Don't know but I think he should improved his customer skills.
Friendly staff
Great place
Vernon now has a nice new spacious place to enjoy meeting friends for coffee.
I know it’s a little weird to rate a chain restaurant but this location is my favourite Starbucks evaaaa! Today I was served by Rayhana (I think that was her name) and she was so incredibly bubbly, outgoing, and good at her job- give her a raise and add more tables/chairs and I don’t think I’ll ever leave ;)
The hype has passed; nothing new to review.
Not bad coffee
(Translated) By far my favorite Starbucks extra! The employees are attentive and smiling! Service is always prompt, and orders are made with consistency. I highly recommend (Original) De loin la surcursale Starbucks que je préfère! Les employés sont attentionnés et souriant! Le service est toujours rapide, et les commandes sont fait avec uniformité. Je recommande vivement
Good for a quick cup
(Translated) Have a good drink! Sometimes they tell me they don't have strawberry puree, and I would tell you that the service is EXTREMELY slow like 3-5 minutes per customer that's good why I give 1 star and I attended to a big waiting baffle because the world surpasses itself lol (Original) Bon drink! Quelques fois ils me disent qu’ils n’ont pas de purée de fraise, et je vous dirait que le service est EXTRÊMEMENT lent genre 3-5 minutes par client c’est ben pour ça que je donnes 1 étoiles et j’ai assisté à une grosse chicane d’attente car le monde se dépasse lol
Very pleasant, helpful staff, with quick service, but coffee was extremely hot & tasted burnt. Crema processed, or milk frothed, for too long? It was a triple Grande, so maybe they reused the grind. Disappointed.
one of my favorite places to go in and have peace of mind with blonde Americano
Very clean place amazing coffee shop . Also very high-end but worth it. I can enjoy my coffee with my laptop in shop for hours . Thank you,
Nice location. Clean. Watch out for the small round tables, they tip drastically if you put your foot on the base. :)
Friendly staff; as always coffee is overpriced.
I almost never drink coffee but when i do i make sure its starbucks.
Great coffee. Staff was friendly and efficient.
Such friendly staff and quick service, I stop by here often
(Translated) Very good service, but it's very expensive $ 6 for a moccachino ... (Original) Très bon service, mais c'est très cher 6$ pour un moccachino...
They're a great team and are well versed with the Starbucks barista culture. They're creative and passionate about what they do and most importantly they understand the essence of customer service, and building a relationship with their consumers. I have been to many Starbucks locations around Canada as well as some in Europe and honestly this location has the right attitude and it's only fair to say they're at their best to represent the brand.
Long lineup in the morning. Would recommend ordering ahead. Great service though. The staff worked as fast as they could to get everyone orders fulfilled.
Good as always
I kind of like this Starbucks, partly because of what is around it. I can grab a drink and check out others stores nearby. I do like the environment but I wish it was bigger. It just seems like such a small place and the seating is a little awkward.
Excellent service
Their understaffed, orders take about 20 mins or longer just to get a drink
Always great coffee
Server Austin was amazing
Worst manager alive, never has any product due to inaccurate ordering will NOT be going back.
(Translated) Worst Starbucks I have visited! Always a mega line up for the drive-thru service minimum 30 minutes which blocks the boulevard labelle! When I want to go inside to place my order faster, they put a paper on the door that the interior is closed (take note that the dining rooms are now OPEN, this is not due to the covid situation !) I wanted to give one last chance this morning, same stupid sign on the door despite google saying they are open ... I went to the café depot next door, there is never a wait and coffee is cheaper and also very good! Review the configuration of the drive .. it harms your mafgasin a lot! I go to the starbucks every morning, the one in Laval on Boulevard des Laurentides and I always have impeccable service and there is never so much waiting at the drive despite going there during rush hours. ... there is clearly a lack of organization in Rosemère! (Original) Le pire Starbucks que j'ai visité! Toujours un méga line up pour le service au volant minimum 30 minutes qui bloque le boulevard labelle! Quand je veux entrer à l'intérieur passer ma commande plus rapidement, ils mettent un papier sur la porte que l'intérieur est fermé (prendre note que les salles à manger sont maintenant OUVERTES, ce n'est pas dû à la situation de covid!) J'ai voulu laisser une dernière chance ce matin, même stupide pancarte sur la porte malgré que google dit qu'ils sont ouvert... Je suis allée au café dépot à côté, il n'y a jamais d'attente et le café coute moins cher et aussi très bon! Revoyez la configuration du drive .. ca nuit beaucoup à votre mafgasin! Je vais au starbucks tous les matins, celui à laval sur le boulevard des laurentides et j'ai toujours un service irréprochable et il n'y a jamais autant d'attente au drive malgré que j'y vais pendant les heures de rush... il y a clairement un manque d'organisation à celui de rosemère!
The drinks are always good but the service at this Starbucks needs to improve. I asked for a frappuccino but I got a cappuccino which I understand mistakes happen BUT when you are told it's the wrong drink you dont leave for your break, order a drink and food leave your co-worker to prepare my frappuccino and leave me waiting until ALL the mobile orders are done and to top it off the barista who made the wrong drink got his order before me! He was standing in line beside me so I asked if his co-work was making my drink and he said yes but it takes time and I need to be patient. Well, 6 mobile orders were prepared before mine was ready! REALLY? I've worked in customer service for 40 years and I would never leave for break without correcting the error I made for a customer! Get your act together!
Great service as usual.
Huge inside for starbucks which is nice
Good service
The staff at this location need a medal! My husband & I were here today & sat inside to have our coffee. Along with excellent counter service, the staff constantly cleaned & reminded patrons to put their masks on when they would walk into the store. Kudos to the staff here for keeping us all safe!!!
Always on time. Great place
Nice
Closed washrooms
Too expensive
Brunch
Love Starbucks. Always feels cozy.
(Translated) Very nice coffee (Original) Très beau café
Very very very rude customer service. Never go there its very rude . A message to owner please give them training. She was very rude her name was richael. First learn how to do customer service then come for work . Thanks for giving us very rude customer service.
Friendly staff
(Translated) excellent (Original) excellent
Consistent, but not my favourite shop
Excellent lattes
(Translated) Good drinks and dining. It's a bit pricey, but hey that's to be expected, it's Starbucks. They have vegan hot and cold drinks, which a lot of other cafes don't. However, you have to pay extra for dairy-free milks, which is a bit ridiculous and doesn't encourage people to try anything other than regular milk. (Original) Bonnes boissons et salle à manger. C'est un peu cher, mais bon il faut s'y attendre, c'est Starbucks. Ils ont des boissons chaudes et froides véganes, ce que beaucoup d'autres cafés n'ont pas. Par contre, il faut payer extra pour les laits sans produits laitiers, ce qui est un peu ridicule et n'encourage pas les gens à essayer d'autres choses que le lait ordinaire.
Nice place. Looks good staff is friendly. Love all the phone chargers.
Great front of house staff!! Very friendly and hard workers! Always pleasant even when line ups are around the building and out the door!! Zero negative about the baristas. Management obviously needs help - leaving their staff to be slammed every single day. Improve hour allocation or hire more! It’s busy every single time I visit, if the owners can’t provide good service and improve quality of life for staff (so they aren’t constantly drained) while making money in these conditions (even with the pandemic) then they need to go back to management school. Great service, wait times suck (not the baristas fault)
By far the worst bagel I have ever had.
The most friendly staff.
Busy clean underground starbucks.
Love using the app ahead of time. It makes picking up super quick. A little too expensive for a daily coffee, but always a nice treat when we end up going.
Good drinks
It wasn't very clean or fast service. It was pretty crowded and the only tables free were dirty.
Good coffee but they need to update the menus on the wall.
Another day, another ????☕️at Kennedy Road Starbucks. Nice modern Starbucks location. Lots of windows bringing in natural light. Very comfy arm chairs. Lots of electrical outlets to plug in your devices. Very friendly barista. Picture perfect …
Very friendly staff and my coffee is always spot on!!
Very slow in service
Always fast and the staff are so nice every time I'm there
Friendly staff
Not the cleanest StarBucks
Very slow, unfriendly service. Horrible location, not enough parking.
Not a bad location. Easy access via public transit. Staff seem very friendly and helpful. My only problem is that is is often too cold. I always need to have a sweater but my neck and hands are still often. All seating seems to be right under air vents so it is often hard to avoid the cold if you need to charge anything.
Very welcoming staff, accurate orders and speedy barista's. Would recommend.
Highly recommend the Frappuccino if you're not a gan of coffee but have to go there with someone !
There was no free WiFi which sucked
Coffee but bad service was slow
Nice cozy environment with elite coffee varieties.
Weird location for their entrance. Staff nice and store looked good. Be careful crossing the drive thru lane.
Great staff and service!
Macha latte is soo good...a little expensive but its Starbucks!
Where have you been all my life? Absolutely love this place! and we waited mighty long for you to get here. And did you know that ppl used to hop on the highway just to go grab one? Now you are here! You are finally here! You're da best! 10/10. Love you xoxo Edith and Penny
Salty caramel cold brew very good!
Good staff. Tight location if you want to sit down.
Their drive thru line blocks other businesses
There is a lady there that I go to see she doesn't work there in the daytime she goes to school she works there at night
Good customer service
My stop before Sudbury or Toronto! Love it!
An insanely long wait in the drive thru. I think 15 minutes is ridiculous and I'm not exaggerating.
Great Staff
Good service
Very nice staff and great environment in uptown Waterloo
Service
Busy place, same good Starbucks service. They will remake your drink if you're not happy.
Awesome staff, best interior designing and best coffee ❤️
Great staff who accomadate everyone when on a rush.
Loves it
Depends when you go I suppose. Same as everywhere else but service is so so
Nice, big and new!
Machines were out of calibration but staff didn't bother to tell us this....a quick "stop for coffee" turned into a half hour ordeal which still resulted in a watered down, barely drinkable beverage....
Great staff and customers. Drink always made right!
Just once I would like my over priced treat of a drink made correctly
Great.
They wouldn't honour my free birthday coffee and the reason is that this location is privately owned.
Busy place, Outside Seating
Always enjoy Starbucks. Service at this location is a bit sloppy though (but maybe the staff was on training).
Super friendly staff.
I go to this location almost daily and always get the best service. Monica has served me with nothing but kindness and always lifts my day up everytime I see her! I will continue to come here because of her and her warm smile.
Got what I wanted, took a while, it's a busy place.
Our weekend getaway for tea and coffee..
No good
Meal type
Lacks the Starbucks service and vibe
My only hangout Coffee shop in the city . Staff are awesome, the place is nice and clean and the service is amazing.
(Translated) Except for the familiarity of employees, good product and good service (Original) Sauf pour le tutoiement des employés, bon produit et bon service
Great coffee and service
(Translated) Not tall. Good the chai and good brownie but expensive (Original) Pas t grand. Bon the chai et bon brownie mais cher
Excellent Coffee to go and delices cookies.
This store is a smaller starbucks but is quite cozy and comfortable. The nice thing with it's smaller size is that if you are meeting with someone, its not overly loud. Location is convenient.
Nice clean place for a coffee.
Took over 10 minutes to get a cold drink and the cup is half ice cubes .
Not much space to sit. Long ques
Food was great and my pour over was prefect!
Good location. Some late at evening time.
Great service, great coffee!
Generally great service! Good staff.
Good Customer Service and Clean Place
Barista don’t know how to make coffee this is my second time they just gave me hot milk and as it was a drive through order... when I called them they demanded me to bring back to prove it. Don’t waste time at this location try to find other location for Starbucks
Went out of their way to help clean my Travis Scott Air Forces. An example of excellent customer service. Go grab a coffee from them yahhhhhh dig!
Friendly staff.
Service was great, staff was friendly. There is parking, but it's a shared lot, so can be a bit tricky.
Coffeeeee!!!
This is a centrally located Starbucks, very friendly staff and good service.
Service
It's a Starbucks, you probably have a pretty good idea of what to expect when you come here! This location is clean, the bathroom is well maintained, and all the staff are friendly. Haven't had any issues here, they have the standard Starbucks drinks and food. Nothing exciting, but definitely not a let down.
Considerate staff
Went to get a drinks today and my cups where half filled very disappointed in this paying 13$ for half filled drinks most of the time it’s great but recently in the afternoon staff have been not filling stuff fully and taking along time compared to the morning staff
Good service, great environment for studying.
Clean and tidy store, can get busy at times
Horrible drive thru service!!! Staff did not know what they were doing and constantly making mistakes with people's orders. There was a huge line up because of it. Waited over 20 minutes in the drive thru.
Nice clean place for a coffee.
Will be my first and last visit. Bad customer service. Rude staff.
I'm just having a debate about weather there is caffeine in a frapachino or not....
Was here this morning and the barisata was SO rude! Practically threw the crossiant at me- which was not what ordered and then said bye when my order was not complete. Would not return here
iced white mocha
Dine in
Order ahead is hit and miss but it's hard to know when they'll be busy.
Staff is always good
Friendly staff
Nice environment and quick service.
I love their iced americanos.
Mid morning is apparently a great time to come here, nice and quiet with most choosing to get take away. Staff were friendly and super quick. Feta and spinach wrap is SO yum. Really recommend it to my fellow veggies ????
Great staff, always get my order right. Wish they had coconut whipped cream but other than that great place for a coffee
Staff is friendly and the second cup of tea is free
Disgusting. Worst coffee I’ve ever had.
Awesome staff. Fabulous atmosphere, nice and comfy
Horrible honestly the worst Starbucks in Niagara Falls so over priced ..$$7 for a tall coffee. I work right down the street. They always close early just like tonight they closed at 730 meanwhile the Sign says it’s open till 9. Do not waste your money here
(Translated) Great customer service, it's sure that the rush hour is a long wait, but it's worth the wait it's so booon !! ❤️???? Thank you Starbucks ???? (Original) Super service a la clientèle, c'est sure que sur l'heure du Rush c'est un peux long d'attente, mais ça vaut la peine d'attendre c'est tellement booon !! ❤️???? Merci Starbucks ????
Can’t believe how expensive this location is! We paid $24 for 2 cappuccinos (double espresso in each) and a muffin ???? The cashier blamed the “location tax” for the expensive java.
(Translated) Good coffee!!! (Original) Bon café!!!
Never ever would I be seen dead in a Starbucks
One of the worst barista works in this branch, blonde lady who does not know the approach to the customer in the middle of crowded store! Never order again from here!
I really like Starbucks hot drinks specially dark roasted coffee and clover. The Starbucks in church street , Burlington, VT , us , unfortunately doesn't serve clover coffee , so I got large (venti) dark roasted coffee, my favorite one. You should try it if you didn't , with Cinnamon and a little bit milk and Banna bread. Starbucks is also good for breakfast , you can find there different meals including bacon and eggs and also veggies if you are vegan, this Starbucks which I went they know English and French , so there is no issue if you don't French, the place is also good for working and study as well, it's not too large but I guess 10 to 15 seats are there. Go and Enjoy Starbucks coffees and the rest. I am also collecting Starbucks card so I find lots of new Starbucks new cards which I never seen before!
Service is very welcoming! Unfortunately hardly any plugs to charge your laptop
Large beautiful store. Great service. Ckean waahrooms.
Always great coffee choices
Limited seating at peak times
Starbucks is awesome
Best coffee
Visited 2x. Used drive thru and both times it was very very slow.
the Starbucks at Sherbrooke rue King Ouest. the barista name Geneviève so friendly and So nice to me. I went there often to order and finally I drop CV there. after interview I got free drink from Starbucks. wow ????what is the wonderful day ever!! Merci beaucoup
It wasn't good place. staffs are stealing to eat whipping cream right front of customers and talking loud about friends. It looks nice play place but not business
I love Starbucks coffee, nice place and awesome people working there, always smiling and nice!!!
Pretty good drinks. Food is a tad expensive. Service is decently speedy so that's a plus
Great stuff, providing pleasant service, cute interior
Great Starbucks! Well designed, lovely decor with lots of great seating inside and a bit outside to watch the goings on down Oak Bay Ave. This is a reserve store with a clover brewing system, rare coffees and tons of food choices. Baristas are engaging and helpful, this is one of the best Starbucks in Greater Victoria, if not the best!
I stood at cash for 10 minutes with no acknowledgement from staff, not even a “hi, I’ll serve you in a moment “. I think there was an invisible wall I didn’t notice
Girl at the window seemed bored and not really friendly...
Over priced
Great matcha
Super efficient drive-thru and friendly staff!! My orders have always been accurate and consistent.
Typical Starbucks. Good service.
Always good
Not very good. Filthy dirty
Service was friendly accurate and quick we were offered to join the Points Club and staff explained everything
Fabulous coffees, great service. Happy customers ????
Their drinks are great!
I like customer service
Just midway on the main street with a few seating places outside and reasonable seating place inside and good coffee of course!
Best customer service
Always great never disappoint
Always great to go to Starbucks.
Grumpy staff. Sour and unfriendly even though we were the only ones there.
Love the staff! Always super friendly and knowledgeable :)
Good coffee
Great space, lots of light. Entrance from either side is great.
Expensive
New management is horrible
Always VERY busy, friendly staff though
Haven't had a bad experience here yet. Everyone is super friendly and that is such a welcome attitude in the morning or after a long day at work to see a smiling face(or eyes in this case because everyone is wearing masks haha) Sometimes they're out of things because they've been so busy(and hello..its a pandemic people..they're going to run out of items!) But they are more than happy to make you a custom drink similar to the one you wanted. It can be a bit slow but they've only been open for a couple weeks and understandably working out the kinks. Can't wait to try their breakfast sometime!
Neither the manager or any of the staff knew what swiss water decaf was.
(Translated) The barista was helpful The person who seems to be the manager was not (Original) Le barista etait serviable La personne qui semble etre le gerant ne l’etait pas
Fresh and. High quality coffee store Everyday morning time is good time to enjoy a coffee sitting there with friend after short walking
Excellent service
The quietest Starbucks ever. I love it.
If you like starbucks, it's ok.
Very friendly, congenial and helpful staff.
Every morning I look forward to my trip to Starbucks!! The staff is amazing they make my morning and they know my coffee ♥️
Thank you Sam for making my morning amazing with my Matcha Green Tea Latte. Your suggestion did in fact make my drink taste amazing! Thank you so much! I will be back again!!
Two times in two days they neglected to give me the $6 latte I ordered. First, I ordered a Cardamom Latte and was given a PSL. Second, I ordered a Soy Chai Latte and was given a Soy Latte.
I usually have a good experience at this coffee shop, there's a good balance of friendly / efficient service. Lattes are OK.
Best coffee shop in town.
Don't go there
Never disapoints
I work at the mall and avoid that Starbucks at all cost. BUT will drive out of my way to go to this one. Usually go through drive thru but decided to go in and see if the service is just as good. Not only did I receive amazing service from Madeline who was pleasant and efficient, she even made my pike roast coffee to my liking!
Always a pleasure to have a coffee from here. Nice staff
(Translated) It is open! No access by Chemin Notre-Dame but only by Boul. Michèle-Bohec a little further. (Original) C’est ouvert! Aucun accès par Chemin Notre-Dame mais seulement par Boul. Michèle-Bohec un peu plus loin.
Similar to other coffee place but in my opinion it's a step better in almost everything , better choices healthy or not , much more customization than there competition on their drinks you can make your own mix have the base you want and plenty of alternative milk choice.
Great high-speed Internet
I place my order using the Starbucks app and it is always ready and waiting for me! Lovely service.
Customer service is bad whane I asked for bag hard time to giving to me plus cup holder to put drink that she did not give it to me who work sunday morning that cashier no good she has to learn how to serve customer
Location is great, but the menu is poor.
Cashier was nice but seems lately no one know what dry means.
Too busy
(Translated) Interminable wait despite the fact that there are more staff than customers in the establishment. Incorrect command. In addition, we explain how to pay and the cashier does not carry out what is asked of him. Don't go there ... run away. (Original) Attente interminable malgré le fait qu'il y a plus de personnel que de clients dans l'établissement. Commande incorrecte. En plus, on explique comment payé et le caissier n'exécute pas ce qu'on lui demande. N'allez pas là...fuyez.
It's a Starbucks. What more is there to say?
Really friendly staff! Wait times are a little crazy right now with the emergence of a Starbucks in Welland, but the baristas are doing amazing at trying to keep up while still giving top notch service! Happy to be a daily regular ☺️
(Translated) Excellent service and coffee! (Original) Excellent service et café !
Nice place....
Honestly I’ve had the same drink made way better at another Starbucks for that price. I went through the drive through and ordered a grande peppermint mocha, half sweet with oat milk. Specifically saying I still want the full whipped cream with chocolate curls. I got my drink and left, started drinking and noticed it felt empty near the top. I opened the drink to find it only 3/4 full with barely any whipped cream and no chocolate curls. Yes the drink tasted like it is but I’m disappointed for the price I’m paying, the toppings were cheaped out.
Best coffee!
Fast service @ drive thru but drive thru attendant was speaking super fast!
Great service for a fair price.
Great place but always super busy
excellent service
There were only 2 cars ahead of me and it took 20 min to get through the drive thru. I understand it's relatively new, but that's nuts. The staff was super friendly, and my usual drink wasn't bad.
Good coffee
I fell in love with the strawberrie refresher double blended with water...and Tim Horton's was my first stop for a freshly made drink.....not anymore
Prices are double an ordinary local starbucks!! Also not participating in the Starbucks Stars Rewards neither accepted paying with the Starbucks app.
Drinks are made fast and staff is very friendly.
Slow service,need more staff.
Friendly staff
Efficient and Consistent as usual
Brand new, friendly staff and sooo close home ... love it and starbucks ????????! !
Waited over 30 mins today and ended up having to back out like the 5 cars behind us because the lineup was not moving. This location is also known for making drinks that dont taste like the actual drink you ordered.
Nice staff, very prompt service, especially for the linup
Even more expensive than usual, but for the rest, just as good.
Staff super nice, the place pretty tiny but cozy
What a treat after the lockdown.
Tasty and usually good service. A particularly friendly individual will go the extra mile to make you feel at home.
Clean, beautiful, PLUS there’s a drive through so you can be lazy and have your coffee too. I also noticed a lady who worked there find $5 between the chips on display and she asked everyone if it was there’s. *great staff*
Dude was a little douchey. All that he lacked was a popped collar.
bon the et dessert
Good service, didn't have everything bagel so had to settle for a scone
Its a Starbucks, let's see... nice staff drinks well made.
Very old school
Great service and space to work. Right next to Wilson Station. Good parking as well.
(Translated) Good coffee!! (Original) Bon Café!!
A pretty good Starby. Staff and location are both amazing. Love the drive through! Just sucks that sometimes the milk burns (lactose free burns easy anyway because of the higher sugars so meh). Very nice here, yes.
Polite to the max! Courteous and friendly staff that make you feel welcome every time you go!!!
Starbucks is always great; this particular location has a nice ambiance, friendly staff, and fast service.
Not that friendly...
excellent customer service, ladies working on 08/20/20 after 9pm near closing timr were very nice. we bought a drink from diffrent starbucks location.bought a pineapple drink for a kid. but kid dinot liked it and that location was closed. so we went this location which was near by and we tell them situation they gave us a new drink for free for KID excellent customer service.
Challenging to get to because of construction on King St, I none the less adore their salted caramel lattes. So delish!
Nice place with pro guys
Friendly staff greeted me as I walked in the door. Nice comfortable chairs, music not too loud. Always liked this location.
(Translated) Very nice place to study although it is a bit noisy because there are a lot of people passing by. With headphones and music, that solves the problem ... It takes several minutes (~ 10-15min) before being served because there is a monster traffic. (Original) Très bel endroit pour étudier malgré que c'est un peu bruyant car il y a énormément de monde qui passe par la. Avec des écouteurs et de la musique, ça règle le problème... Il faut compter plusieurs minutes (~10-15min) avant de se faire servir car il y a un achalandage monstre.
Good place for a coffee.
Staff are always great at this location
A nice, but very small location. Unfortunately not a Corporate store and charges tourist prices. Not able to redeem stars or collect some rewards.
Sloppy drive thru employees. Girls in drive thru sloppy clothes, dirty hair. Learn from other locations. It is the new trailer park starbucks. Handling food very bad way. All the time and one is worse than the other.
The cashier that worked on December 22 2018 at 2:00PM was extremely rude. She gave me dirty looks while slapping my change on the counter. I made it very clear in a polite way that I did not want my muffin heated up and of coarse it came back heated. Its beyond me how this girls work here when the staff at all other locations are extremely polite and treat people the way they should be treated. ZERO stars.
Well its starbucks :) but its at the corner so you get 2 sided view and the staff is fast.
Great staff working at starbucks
Other
Nice place. Friendly staff
(Translated) Always had good service I love it! (Original) Toujours eu du bon service j'adore!
I don’t understand all the complaints about prices. That’s true of everything around the falls. You just gotta accept that. This Starbucks is fine. Friendly staff. Clean. Good selection. Knocked one star off because my danish was a bit cold even after getting it heated. Coffee was perfect, though.
My caramel macchiato was perfect!
Quick and friendly service. Quite noisy if you're going for coffee with a friend. Comfortable patio area in the summer. Tasty coffee, drinks and snacks.
New location.. great customer service. Unfortunately not able to keep up with the orders.
First time at this location- music was blasting very loud. They didn’t ask for my name when I ordered. As drinks were ready they called out the drink order but with them wearing a mask and the music blaring you can’t hear a thing. Suggest they lower the music as it is too loud even to carry a conversation inside. Sat outside on the patio- tables were not wiped and garbage was overflowing. With cups on the ground. Can’t say if this is the norm but didn’t leave a good first impression. The service was timely.
Always friendly pleasant staff
(Translated) Lots of different products we wanted to try them all (Original) Beaucoup de différents produit on avait envie de tous les essayer
It's usually dirty, but a great location!
Vanilla frap is the best
Standard Starbucks but good staff at this one at least.
Pricey
The best Starbucks team in St Albert. Staff here are really really friendly and always get your order correct. They’re super fast and always go above and beyond!
Parking lot is ill planned, crowded and awkward .. watch your parking spot exit does not get blocked .. avoid
Staff are amazing and quality is great, but your service is substandard. You need more staff and Woodstock needs a 2nd location.
Well for coffee latte or capacinno which I prefer there all over priced, plus parking lot is to small never get a spot..
I am always greeted with a friendly smile and a great coffee...Sienna and her team are simply the best!
Enjoyable drinks and lovely art
They don’t shake their shaken drinks.
okay, this place is great. usually when I pop into a Starbucks I expect to spend 5$ on a decent drink and just kinda be done with it, nothing special, what's next on the to-do list, as I think everyone does. thats what I was expecting last night when my boyfriend and I had a few minutes to kill in the cold and decided to grab a drink at the closest place that was open. I can't actually tell you how kind and fun the baristas were, probably the most personable people I have ever seen working in a store, period. it was Carl and a girl with darker hair that I didn't catch the name of, and let me tell you, they deserve a heck of a raise. the place was really clean, plenty of places to sit, everyone was happy, the staff seemed to be having a great time and were literally the best at handling customers, plus our drinks were good and they came super fast. why they were going above and beyond I really don't know, but it was greatly appreciated. no complaints, I'll be back again when I'm in the city ????
I would trust Kai with my children, but more importantly, I trust Kai with my coffee. Absolutely primo, you make that mermaid proud ☕️☕️
Clean and quick
Busy
(Translated) The employees are always super welcoming and the coffee is always delicious. It is, each time, a real pleasure to set foot there ♡ (Original) Les employés y sont toujours super accueillants et le café est toujours délectable. C'est, à chaque fois, un véritable plaisir d'y mettre les pieds ♡
$1 for a cup of tap water, when I'm already paying $16 for two other drinks? Really? This place takes starbucks usual customer service and throws it out the window.
Good Place for chatting and study, reading.
It's a starbucks. It's pretty much always busy, and the coffee tastes the same as it does everywhere else that you go that is also a starbucks.
This Starbucks excelled at processing my order from start to end. The team members here were accommodating and friendly - I will return! I visited here 15 minutes before close, ordered blender drinks and pastries, and they were all perfect. I’ve never had such a fresh, warm cheese danish. I would have liked to have seen more merch.
Good service
While the app isnt always accurate to what they have available. They are incredibly helpful and attentive.
Love the coffee at Starbucks and wish they carry the oat milk, but coconut milk is good too!
Very popular location! Quick service which is always good.
Favourite weekend stop
The usual. Decent seating. Okay coffee. Refills, if you want (with Gold card).
This location seems to hit the mark the most consistently when making espresso drinks. Not the most seating but I prefer my drink to taste like pure gold.
Consistent
One of myvwife's favorite places
As a repeat customer that has been going to the Erin Ridge location since the very first day it opened. You get to know all the staff, and have a build a relationship with them. I do have to say I am at my most disappointment with them and Bobby Jo. When you have a regular customer that spends at least $6 or more there once maybe twice a day you'd think the owner would have a better attitude towards you. Especially when the staff(I should that use to all be there) know what your drink is. When you tell a customer that this is what you are charging her and decide to be extremely rude you wonder why one your staff is leaving and two losing regulars you'd think the consideration and respect from the owner would be a lot more respectful. People now a days go to social media and let people know what kind of experience they have with places now a days. I may only be one person but word travels and when you don't appreciate people it doesn't show good business for you Bobby Jo. I even drive across the city everyday to only come to that location as I enjoy the girls at that location. It maybe time to reevaluate ones attitude towards your regulars!!!!!!
This place is quick and the products sell themselves. Big fan of Starbucks.
100% not Tim Hortons. This is a bad thing since they don't have chili, but a good thing for pretty much every other reason imaginable.
Clean store and good service with the usual Starbucks goodies. The smallish parking lot is right out of a bad dream.
Amazing people the one lady knows my name when I come in or drive up. No harassment about my medical exemptions. Spend the extra and tip always. Cause they are amazing and supporting here
(Translated) There are always plenty of people and no place to sit in the Starbucks as such. All places are monopolized by students who stay there 3+ hours so if you just want to have a coffee, you have to sit in the food court of the center instead. (Original) Il y a toujours beaucoup de monde et pas de place pour s'assoir dans le Starbucks en tant que tel. Toutes les places sont monopolisées par des étudiants qui restent là 3+ heures donc si on veut juste prendre un café, il faut s'assoir dans l'aire de restauration du centre à la place.
Slow sometimes but always friendly service
It was a rainy day when i went ???? i ordered Mango Dragonfruit lemonade. The girl took my order and she was patiently waiting until I decided what i want ????. They have a table where the colours, brushes, paints and stones are kept. Till the order comes you can paint ???? and if not you can also see others arts ????.
Take out
Meal type
Fast, friendly service. Unlike other locations I have been to, this location always gets my order correct.
I was looking forward to the steak and egg breakfast wrap and when I got there I found out it's discontinued. Starbucks should send emails when breakfast menu items are discontinued. I am a breakfast person so was looking forward to the wrap and finding out it's not available took away from the Friday cheer. I had the spicy chorizo sandwich, which is good, but not when you're looking for something else.
Usually a line up through the drive-thru. Order on the mobile app and pick up inside. It's much fast! Food and drinks are always good ????
Really nice outdoor patio area.
I was fortunate to be speaking with a vegan server who was very knowledgeable about the vegan options, and concocted a delicious beverage for me. The only reason it's not a 5* is because SB insist in charging extra for plant based milks.
Staff great. Only thing is getting charged for non dairy milk if I like a lot in my coffee at take out window. Twiggs never charges for non dairy alternative, and bc theres no non dairy cream, I need a little extra non dairy milk. If u need that, ask for 3 soy or 3 almond or 3 coconut milk in your coffee so that you don't get charged. If u ask for lots, they charge you almost an extra dollar on top of the basic coffee.
(Translated) Very good service and very good coffee (Original) Très bon service et très bon café
Good drinks, high prices
Good service. Even though I am only at this store once per week the barista makes an effort to remember my name.
Friendly, efficient staff, the usual food, a little crowded.
The workers are so nice
I wondered loosely upon Starbucks, only to find my other self making beliefs with myself. Overall, my experience with Starbucks was greatly determined by my situation involving another experience not involving this experience. My experience has been limited and appreciated with great "gudness". 5 stars for making me hate Starbucks.
(Translated) Good product I recommend (Original) Bon produit je recommande
Starbucks and Petro-Canada partner for the fuel fill / coffee shop cobo, experience. I really like this new, 18 month old Starbucks. We had the special roast XL brew and was well worth paying a little more for a better coffee. This store has a combined entrance with the Petro-Can food store. Thanks .....
Had excellent service through the drive thru ..amazing customer service from employee Nyah !????????
Top notch service! These employees are helpful, happy and kind.
Great place to get coffee and great staff
Just as clean and quick as most Starbucks locations.
(Translated) Very good service and very good products ... I recommend ... (Original) Très bon service et très bon produits... Je recommande...
The staff always treats me well, most know me by name / order.
Very fast and friendly!
Love the ambience of Starbucks, ideal place place to chill or study
Relaxing . Nice treats . Thanks
Wifi wasn't working when we were there - one of the reasons we eat at Starbucks - :( - Rick Trus review
(Translated) Find a solution for the drive-thru queue by reallocating the parking layout, a serpentine queue, maybe ... …
Baristas are awesome. Black apron baristas can always make your moment. Say Hello and they will chat you up. Want a customization ask Kathleen.
Friendliest staff, well made beverages and lots of seating!!
Great service love there strawberry fraps
Nice & Clean
Good coffee
I love the coffee it tastes so naturel and the hospitality is great. The ladies at the drive thru are very friendly. The one guy that let us in even though it was just about closing was so nice to my husband and I. Thank you Starbucks and we always get our sleeves. ????
Wanted to charge $1 for a cup for ice water even though I ordered a drink. Couldn’t redeem my rewards. Staff very friendly though everything they were saying was an oblique slight (probably just following orders). Glad we were buying something and could use the washroom though. Hard to find a good one in Clifton Hill.
This location has the absolute BEST staff ever! So friendly and efficient!
Terrible customer service, never coming to this location again. There’s one girl that works there who is just terrible at customer service. I mean, if you don’t like your job, get another one!
Prices in this location is higher than usual. Tourist rate
(Translated) Super sweet staff, but my coffees never taste like other starbucks! It's okay, they are super good as well :) (Original) Personnel super sweet, mais mes cafés ne goûtent jamais comme dans les autres starbucks ! C'est pas grave, ils sont super bons pareil :)
Great place to chill. I hope the store managers will consider keeping it open for 24 hours, like the one at Lake Street, St Catharines.
Always consistent experience. Food, prices, promotions, clean rest rooms, parking, Wi-Fi. Perfect fast food expectation is consistently provided.
Extremely slow.
Other
Not yet well run as all staff is new. Loud settings, not great for meetings or work.
Staff very friendly but my black coffee was only 3/4 full. Staff did rectify when I asked.
Nice place and not a big line, just a bit slow.
Went in to see 2 people waiting for their order. I was like perfect all I want is coffee nothing special ill be in and out. However little did I realize there were 5 other people waiting at tables for theirs as well. I waited 20 min for 2 pike roast coffee's! Wow! One girl was doing all the orders and the guy at till just stood there the whole time. Efficiency is key, if he doesn't know what to do then he should be trained. I'll be making a phone call as well that was ridiculous.
Quick service. Clean and cozy area. Great space for studying and good coffee.
I love this Starbucks as the employees are extremely knowledgeable and friendly! My drinks are usually accurately made but sometimes they get it wrong; they are human! I've seen baristas take a lot of attitude and abuse and it is not necessary - just chill out and enjoy your drink/food!
tasty drinks. fast service. way too expensive!
i’m a local, so i asked her to take off the tourist tax and she refused to, not only that but messed my order up and took 15 minutes to make 2 drinks. i forget her name but she was not friendly whatsoever
This location always messed up my order. My boyfriend and I used to went here a lot but they always give me a wrong order. They will type it correct on the screen and still give u the wrong order at the window. Pls be accurate with making and listening orders. It’s very frustrating! I won’t go back i here
Terrible coffee
Such friendly and relatable staff
Standard Starbucks coffee, but get your payment machines fixed. Twice in two days I have been accused of my payment not going through after it approved, and have almost been double charged on transactions.
One of my favorite places to visit
(Translated) The staff is top (Original) Le personnel est top
Its just coffee for Pete's sake. Come on
A spacious Starbucks. The staff are friendly and quick. Limited parking available.
Mmmmmm lattes
(Translated) Nice atmosphere! Outrageous price, but it's Starbucks! The coffee is good and the service excellent (Original) Bel ambiance ! Prix exorbitant mais c’est Starbucks ! Le café est bon et le service excellent
Hard to find parking spot.
Starbucks that has NO COFFE at 3 pm on Saturday! None! !!
Huge selection of drinks.
Nice little store on the HWY
Typical sb
This place is very niceee tho ! The employees are super nice !! ☺️
First and currently only standalone Starbucks café in Regina (finally!), opened September 23, 2017. Nice new location downtown.
Wonderful service! Made a delicious beverage and always quick in the drive through!
It is good but way over priced 6dollars for a coffee c'mon Starbucks!
Great atmosphere. Great location. Great staff. It's the place where all of the uni students come to get their star bucks fix.
This Starbucks seems to be the only one I red deer that has no idea how to make a drink to order. Today my hubby went out and brought me back a Starbucks. I read the label on the cup and it did not say sugar free vanilla. I asked him if he forgot and my hubby replied no I ordered it the guy said there is no such thing. I knew right away which Starbucks he went to. Sure enough it was the village mall one. Now I have a five dollar drink that takes gross. I don't understand how this is the only location that is unable to make this drink. The last Time i went there I had to argue with the guy that yes you can put sugar free vanilla in my drink. So not impressed.
Friendly staff, fast service. Connected with petrol-Canada gas station. Lots of seating and relaxed atmosphere with a young crowed. It's a great spot for a break from driving.
Nice
The workers are very kind and fast, my all time favourite Starbucks. I feel as that they listen to my order, and make ma feel welcome, which other Starbucks do not. Keep up the good work!
I must come at the wrong time most of the time...super slow service and my coffee was mild. This has happened a few times, however their staff is kind and will remake the drinks when asked, it's just annoying when you get something through drive thru and have places to be afterwards - walking in after the fact is a pain and I rather not be an inconvenience on top of it all.
Always great service and great coffee.
Love it here so good and it is more on the expensive side but it is so good
My son loves to drink thier water which is free and also loves the green tea dragon fruit drink. I like thier frappes
Have stopped here a couple of times on my way through the mountains - consistent, clean, nice.
Hands down my favorite Starbucks! Always on point
Free cold water!
Best of the best like usually
Starbucks is always staffed by friendly people who offer amazing service
(Translated) Good service and good products, but prices are high. As the place is near a university and CEGEPs, it is often crowded. To consider if you are in a hurry. (Original) Bon service et bons produits, mais les prix sont élevés. Comme l'endroit est près d'une université et de CÉGEPs, il est souvent bondé. À prendre en considération si on est pressé.
(Translated) Slow service, and more and more disappointed, every time I have been passing for about 1 month I can no longer have to refresher because never lemonade. More and more disappointed ???? (Original) Service lent, et de plus en plus déçu, tout les fois que je passe depuis environ 1 mois je ne peux plus avoir de refresher car jamais de limonade. De plus en plus déçu ????
Caremel machicato, best thing ever invented. They even have lactose free milk option as I cant have dairy!
This starbucks is frequently very busy. If you have mobile ordering enabled, order ahead of time.
(Translated) Wow! Really nice experience! The staff are super friendly and the coffee is always good! (Original) Wow! Vraiment belle expérience! Les employés sont super sympathiques et le café est toujours aussi bon!
My favorite Starbucks in St.Johns & area ♡
Staff is friendly, always service with a smile. They make wonderful coffee and they make it right. There are a few slackers and they know who they are. Love this place.
Quick and very good with customer service.
(Translated) Always so delicious! (Original) Toujours aussi délicieux !
This Starbucks specifically is the best around. The people that work at this location are professionals at what they do. If you want a place to study or just meet up for a date this place is big & awesome!
This is a good place with good services.
This Starbucks is Handy as it is close to home. The help are friendly and outgoing. They make a nice cappuccino and the cinnamon coffee cake is delicious.
Staff is exceptional, the problem is that it's not accommodating for drive through's you'll show up and see for yourself. We need 2 more in the region to keep with the demand.
I like to go there and study. They are open late (until 10pm) every night, which is awesome. Nothing much special than other starbucks, but the staff is great and nice.
I personally love this location its friendly, clean and such a warm environment to be in. I started coming as a customer and now am an employee and would recommend to anyone to come in for a visit or work with this location.
I used to love this location, and I frequent it often! The past week and a half though I am not sure what's been happening, but they've messed up my drinks every time? I always ask for light ice, and the last 5 times they've filled my cup totally with ice, more ice than a regular drink would have with the regular amount. I mentioned it the first three times which was super awkward because I hate doing that, and they weren't really nice about it, but did replace it and put in a regular amount instead of light. The last two I just accepted it because I didn't want to ask again, but left extremely frustrated. The amount of liquid I got each time would barely fill a tall drink but is in a venti cup. I don't know if they changed policies or what, but I think I'll definitely be editing my route to hit up the other location in town when I want Starbucks again. I'm really trying to not be a ~Karen~ but if I'm paying $6 for a drink I want to get the drink I ordered - if I wanted a tall one I would order a tall one.
Much better than the crowded one of Tuscany village.
I love this place! I asked for Iced Passion tea, with cream and asked what to do about sweetener since I'm diabetic. They suggested the sugar free vanilla. They were not sure if this drink would work, but they made it for me anyway, and asked me to let them know if it was bad, and said they'd make me something else if I wanted. Well, it was so tasty I had to have a second one :D Also, when I asked for "large" they didn't yell at me in Italian! Thanks! <3
Extremely friendly staff. Great food and was even offered a free strawberry frap to try. They are delicious.
Service
Great staff
Very nice place staff is friendly...Best coffee in town
They are always friendly and always have my mobile order ready when I get there!
Requires latte
This Starbucks is great! Mobile pickup. They at least make announcements and ask if you have ordered on the app, not like the other one on Chemung that their employees at to busy socializing. Not enough customer focus.
Good one
Bad quality compared to the shops that serve specialty coffee.
Very nice people who serve you at the window
Excellent
Good
(Translated) Super espresso coffee (Original) Café espresso super
(Translated) 5 stars for the coffee, 3 stars because the Rosemère branch is always over-busy and there are small errors in my order 50% of the time. There is clearly a lack of branches on the North Shore. (Original) 5 étoiles pour le café, 3 étoiles parce que la succursale de Rosemère est toujours sur-occupée et qu'il y a 50% du temps des petites erreurs dans ma commande. Il manque clairement de succursales sur la Rive-Nord.
The food is great love the service there’s cool TikTok drinks make sure to stop there on your way through revel stoke or just go have a nice coffee you won’t regret it
Great cofafee
Amazing service! The new Almond milk Honey White is the best drink ever!
Slow with nuking the bacon and eggs.
For a high-end coffee place I guess they can't figure out how to put straws in the bag. How am I supposed to drink a frappuccino without a straw.
Excellent service! Conveniently located and amazing food/drinks. I recommend the venti vanilla bean frap or hibiscus tea
Great customer services
Bad customer service. I would never step in here. NEVER.
While it isn't inexpensive, I find the quality and service to be exceptional. The staff are obviously very well trained.
Always extremely friendly and helpful. My mom and I go regularly and they have made an effort to get to know us. It’s always clean, and efficient service.
They never get my order right. I usually order green tea frap and it never tastes right. This time it’s absolutely tasteless!.. absolutely nothing. It’s like I ordered water! It’s not worth for more than 6dollars..????
Awesome coffee, great folks, excellent service, I enjoy going there twice a day!
delicious drinks and smiling faces, love coming here
Good as any Starbucks
Free birthday coffee ... Apparently you NEED the app. Email won't cut it. So ... Downloaded useless app, went in. Then was told " it may not work". Luckily it did. Hurray, free coffee and app I don't use.
Great friendly service
I really enjoy the green tea Frappuccino, but prices are high and wait time can be long at certain times.
Always great service from this location!!
This is one of the best Starbucks that my boyfriend and I visit in the St. Albert area. The staff are always cheerful and helpful suggesting drink ideas for us to try. Plus, they usually have cold brew available for those who love cold brew.
Friendly staff but parking can be a nightmare in this area at certain points of the day. A little squished at the entrance of the store
Great service.
great location
Usually packed with people, and loud background music, but its service is consistently good.
i had an extremely long order, but the drive thru attendant was super friendly, he and i had a nice chat while a friend and i were waiting. i really enjoyed my grilled cheese lol.
2 dollars for a cake pop my dude???? a 6 dollar drink my dude ????
Just another Starbucks, the location is great
The washroom are so disgusting, filthy! I waited till I got home that's how bad they were.
Drive through isnpowereed and difficult if somewhat busy. Getting our drinks took 10 minutes for 2 cars ahead of us. We gave them a coupon for a free birthday drink, they scanned it then charged us full price. I would go somewhere else.
(Translated) One' (Original) 一'
(Translated) Kia Baat (Original) Kia baat
Nice setting by the river
Great service, seating was good and clean, overall a great Starbucks experience.
Non stop coffee drinking ????
Delicious coffee with a comfortable and cozy environment to work on your laptop solo or meet a friend for a coffee.
Coffee and staff are great but the layout is cramped
It's a Starbucks that strives to get you served your customized drink in an expedient manner. This location succeeds with friendly staff. There is outdoor seating at this location
This store is a public health nightmare. We were given the wrong mobile order at the front door, and the heavy-set woman actually asked for them back after they sat in my car and we had our hands all over them. I wouldn't be surprised if this store failed an inspection by Peterborough Public Health's inspectors.
If I'm paying $6 for a beverage, I prefer if it's less than 75% ice.
(Translated) Very friendly service !!! The children were well received which is not common in this kind of cafe (Original) Service très sympa!!! Les.enfants ont été bien reçu ce qui n'est pas fréquent dans ce genre de café
(Translated) I went there Tuesday the 29th around 1pm and the two baristas were super friendly! Service A + :) (Original) J'y suis allée mardi le 29 vers 13h et les deux baristas étaient super sympathiques! Service A+ :)
Good coffee my granddaughters love it here
Fantastic service! Great place ????
Went by there Jun 1 around lunch time, waited in a long line to buy a few fraps for the people at work just to get to the window and be told that they can't make any fraps today. Very disappointed and wasted my lunch time.
Ugh...nasty client and line up poorly marked so I got a talking to by client ...most embarrassing
The servers were slightly shifty with me, not taking in account my full order; it seemed like they were trying to get rid of me as soon as possible. Nonetheless I still enjoyed a good beverage and a cookie.
Pleasant decor, usually not too busy.
To much money
Over price coffee. 21$ for a sandwich and latte. Not the regular price. They taking advantage of customers....
(Translated) Always a too long line up, very slow drive-thru. It takes them over 3 minutes per car on average. (Original) Toujours un line up trop long, service au volant très lent. Ca leur prend plus de 3 minutes par voiture en moyenne.
I wish I could give zero stars! I paid $8.20 CAD for a grande vanilla sweet cream cold brew. I specifically asked for light vanilla cream. When I received the drink it wasn't to my liking and I asked her to please make it again. She said no, you will have to pay for the drink again! We all know the reason we go to Starbucks is for the quality and the service - I didn't get either here. She prcoeded to poor out some of the drink and add more coffee about three times at which point the integrity of the drink was lost. Do yourself a favour DO NOT COME HERE!!!
I really shouldn't base my review on my one experience today but I'm pretty disappointed. I made my mobile order at 3pm and it said ready in 4-9 minutes. Well at 3:25 I was now 10 minutes late for work and still no coffee. I actually ended up leaving without it since I had to get back to work. I gave 3 stars because it is my go to starbucks and they're usually great, I expect things to be running slower than usual but not 30 minutes for a coffee that I didnt even end up getting.
Waited for a mobile pick up, lots of staff but nobody noticed me or asked me if I was picking up. Someone behind me that they recognized was asked and given their order. Finally asked if I was there for a pick up and then my order was tossed along the counter without even looking at me. The staff here used to be amazing.
Best coffee and staff ????????????????????
Meal type
(Translated) Very fast and the people are nice (Original) Très rapide et les gens sont gentils
It's a starbucks.
Great place, friendly staff. See for your self.
Great coffee reward
excellent
It's a change coffee shop. It's like any other Starbucks.
Always fast and consistent
Amazing. If they get a drink wrong they remake it no problem. If you try something new and don’t like it, they’ll make you something completely different. Super fantastic customer service EVERY time!!!
Bacon - Cheese Egg bites and a small vanilla latte, thanks very much !
Got mocha instead of matcha. If you didnt hear customer's order correctly you should ask again. Not assuming the order and give me the wrong one. So rude.
Coffee is always perfect.
We ordered 3 drinks at the drive thru, only one of them was customized and all others were on the menu. We sent back two drinks because it was made incorrectly. The third drink was incorrect as well but at that point we didn't want to wait any longer than we had to have the first two drinks corrected. If you order in the store, it is fine, there aren't any issues. However the drive thru needs a lot of work for communication, and order taking.
It's a Starbucks so rated as such. It there better coffee in Victoria? Yes. …
Love this location! Staff makes an effort to get to know me and my allergies.
Always so friendly and fast!
Take out
MY FIRST EVER STARBUCKS DRINK was phenomenal! I don't live in the city but will definitely be coming back for the coffee ! Wish thy would've spelled my name right tho lol
Very friendly and helpful staff. Store maintains the standardized Starbucks experience.
Always Great Customer Service!!
Quite busy so I couldn't find a seat. But store has a nice ambiance and patio
Coffee not so good
Always good
Good store and friendly service, but the attention to detail on the drinks was missed. Being a regular Starbucks consumer, I have been able to have some great drinks made and know what they should be. Today I stopped here on my way through town to get my favourite holiday drink. I usually order it no whip so I can appreciate the flavours even more. To my surprise, because I ordered both my drinks no whip, the barista on the bar, left the beverages without the rest of their toppings. My partners drink doesn’t require the toppings, but for myself, ordering a salted caramel mocha, and not getting the caramel or salt, really left me disappointed. I didn’t say anything as I wasn’t sure if the recipe had change. Upon getting back to my car and tasting it, it just was missing the mark. Now I know that next time I will need to make sure I tell the barista to not forget the crucial elements to the drink. Especially when ordering a custom holiday drink and knowing that the salt isn’t something that they have on their menu year round.
Super slow service and the girl was incredibly rude!
It's Starbucks.. More expensive than Tim
Just stopped by to grab a coffee before going to the beach with the kids and had an amazing experience! "Ryan" was so great and made our evening exceptional! Thank you so much and we will make a point of going to this Starbucks from now on!
(Translated) Great service! I love this restaurant ???? I recommend the "Barista's Choice" ???? (Original) Super service! J'adore ce restaurant ???? Je recommande le "Choix de la Barista" ????
My fav store tbh
(Translated) Quick and courteous service, a delicious coffee latte and the banana bread that minutes grandson loves .... (Original) Service rapide et courtois, un café latté délicieux et le pain aux bananes que minutes petit-fils adore....
Nice place with a good environment. 1 point less because the display of food was not reflecting what they actually had to offer.
Great location, extremely busy. The same menu as all other Starbucks. Specialized coffee and tea drinks. Good dessert options. Good seating area, there is a washroom.
great coffee
Clean and fast with great coffee. Can't miss with a refreshing stop here.
Wonderful customer service.... Keep up the good work ????
Good service and functionality. Beverages are well made most of the time, and the place is clean most of the time too.
Just love the service here, they are very friendly
Excellent love this place and the staff
Long queue in weekend's during the pandemic ????☕
Fantastic service!
This is a well run store ... staff are very cordial and efficient ... never any problems at this location
Always reliably poor coffee with too much caffeine
They are so nice and care about there customer's
Super friendly staff, awesome drinks!
Always busy so a bit noisy if you need to concentrate. Staff is usually friendly and the coffee is always overpriced
Wait times in the drive thru are long at times but I feel thats normal for a place like this. Then other times it's dead, so you take what you get
(Translated) Stay a Starbucks. (Original) Reste un Starbucks.
I do like some of the Starbucks products, but do find it to be quite pricey.
(Translated) bad service (Original) Mauvaise service
Good COVID safety measures, well prepared drinks, lacking drink sizes for whatever reason.
Didnt need to pay $12 for two drinks to have it served with a big side of attitude from Colleen. I was not blaming you and dont assume people are. I was wondering if i ciuld get my beverage after qaiting for almost 20 minutes.
My order is always missing something or they don't follow the order I placed.
Good latte. Good service too. High prices, but still good. Like how they're always offering new items
Very good but a little expensive...... But if u have a craving on coffee come
Very delicious cuisines. Eat to your full. Even though a buffet service was courteously perfect.
Cozy seating and large enough not to feel cramped. Great service, beverages and food. $$$$
Always great!
Great service and drinks. Thanks !
Great place for Coffee or Tea & so much more. Rather small compared to other Starbucks but still nice.
(Translated) Good cafes, super good, the one in Saint Apollinaire lacks space while in Ste Foy it's just the opposite ???????? (Original) Bons cafés , super bon , celui a saint Apollinaire manque d'espace tandis qu'à Ste foy c'est tout le contraire ????????
They took out all the tables and chairs
Nice coffee
I didn't actually buy anything... But the ambience, wow! Four Star for sure!
Went to visit and they closed early! They changed their hours from 10PM to 7PM! So many people wanting their drinks and checking if they’re open, just to be disappointed like me. So frustrating when it’s the only Starbucks in town with horrible hours now
(Translated) Lack of stock on site .... I had to change my choices following an out of stock ... and filter coffee not ready either .... (Original) Manque de stock sur place.... j’ai dû changer mes choix suite à une rupture de stock... et café filtre pas prêt non plus....
The best experience l have love Starbucks coffee
I go here regularly and they screw up my order every single time.......
Great service. Lineups move very fast. Coffee is great.
Got there 3min before closing time but the staff there was genuinely nice with great social distancing practice. Thank you!
My son favorite coffee shop
(Translated) I just ordered a hot coffee and they send me an iced coffee hello ?? It's cold outside! I do not recommend this place. (Original) Je viens de commander un café chaud et on m'envoie un café glacé allô?? Y fait froid dehors! Je ne recommande pas cet endroit.
They ignored my mobile order and the barista was poor- avoid this Starbucks if possible. Always a problem at this store
Poor Barista was by herself and there was a long line up
gooood
Excellent service
Not impressed!
Elliot. Was. Amazing. Absolutely made me and my friends day, talked to us like we were friends and was soooo kind. FYI he should get a raise. We love you Ell. Livy, Zoya, Mira and Kenzie
Good coffee
Drive through has no room to maneuver as your in the parking lot. Kids hot chocolates were gross they didn't even drink them. The Americans were weak.
But costly
Great drinks and customer service but seems to always be very busy and impossible to find a table.
This was a very interesting place! I’m giving 5 stars to the hardworking staff wearing mask all day long and working hard for many hours to serve us while keeping society safe. Instead, I don’t know what I should give to those customers not wearing mask, although required with clear signs, disrespecting others and putting lives of these awesome staff as well as others in danger. This branch separated the lines for orders and washroom. All people were required to wear mask while inside the coffeeshop. However, in the washroom line, all people except me were absolutely maskless. They might either have run out of mask or felt uncomfortable wearing mask for couple of mins, Very disappointing!
Consistent between locations, but really poor drink quality. Espresso was bitter and watered down. Many better places for espresso-based drinks in uptown Waterloo.
We now have a Starbucks drive-through!
Great customer service
Other
The partners are super friendly and always make you feel at home - even if you haven't been in a while, or if it's your first time at this location, they always make an effort to get to know you and get your order right to your satisfaction.
So friendly ???????? Very delicious frappuccino
Fast service
Stopped here this morning and was reminded of exactly why I like Starbucks so much. It's nearly 30 below today but the staff were warm and cheerful. They were fantastic, actually, and it made for a great way to start the day. 1. The person taking our order for three drinks and a breakfast at the drive through was patient and helpful. Not everyone can make it feel easy and natural to have a conversation through an intercom about food/drink details, so it's nice when someone is especially natural and nice to deal with like she was this morning. 2. Then at the window a different barista was also a joy to interact with. He came across as genuine and positive right away, and then he was happy to see my pup in the car, which led to more smiles and a couple other staff taking a peek at my pup. 3. Drinks and food were perfect and delicious. Really nice group of people. Thanks for the brief but really nice interaction, Starbucks staff! We will be back.
The service was fairly fast considering how busy it was today. I like that there is some outdoor seating
Nice, tidy, tiny Starbucks
One of the best Starbucks! Everyone is always so friendly! Especially Maddie and Ashley
(Translated) Every time I order on uber eat at this starbuck, my refresher is never prepared correctly. I have attached a photo of my fruity hibiscus refresher. That’s not at all representative $ 4.25 ´ for water, actually! (Original) Chaque fois je commande sur uber eat chez ce starbuck, mon refresher est jamais préparé correctement. J’ai joint une photo de mon refresher hibiscus fruité. Ce n’ai pas du tout représentatif 4,25 ´$ pour de l’eau en faite!
(Translated) Great service We just need a moringa drink from our company;) (Original) Super service Il manque juste un drink au moringa de notre compagnie ;)
Good tea lattes
Beth, marry me
(Translated) PSL time (Original) PSL time
My favourite coffee shop, you really can’t leave there in any mood other then cheerful and positive . LOVE LOVE IT
Staff so rude never coming here again Can’t even finish my order, Very unprofessional
Really busy stop.
(Translated) Good coffee (Original) Café bon
Coffee was good, but they burnt my sandwich when they warmed it up.
Excellent service, amazing drinks
Gold
Nitro cold brew with sugar free cinnamon dolce syrup is my drink. Yum
Drinks & Food are always 5 stars. Location is great! But the staff- 3 stars at best. I understand this location is busy but it’s no reason to be sarcastic with me when I ask how you are or how your day is. I also wish the service inside was a little faster. 15mins start to finish to make a iced drink & heat up something is a long time. This happens every single time I visit this location inside.
It's a nice location, feels just like any other Starbucks but sometimes a bit more busy. One thing I'll point out is it's hard to navigate the sitting area. There's already too many chairs and once everyone shows up with backpacks and jackets, it becomes a bit claustrophobic.
the coffee tastes like my grandma's ashes
Counters could use a wipe but other than that good service, good drinks
Had to wait for the person in front of me to finish their pleasantries with the cashier, then the cashier was a lot colder to me than the person in front of me, is it the color of my shin or something?
(Translated) Good coffee..... (Original) Bon café.....
Slow service, maybe this location needs a little training to get that friendly, fast pace, exciting atmosphere back.
Starbucks always has friendly staff & great coffee
Friendly staff
They overcharged me recently and then pretended not to understand what happens. That was disgusting
Love Starbucks. Only 1 coffee shop better... staff remember my name and my usual drink. Nice
Mobile order took 15 mins. Faster to order in person. The shop doesn't expect mobile orders so no one's is in charge of mobile orders. (Extra wait time)
One of my poorer Starbucks coffees for a long time :(
Nice setup inside and out, with drive thru
Good clean establishment with friendly staff.fast service
Itsa Starbucks
(Translated) The service was great and the order was accurate, but the wait time to order and receive my order was very long. (Original) Le service était très bien et la commande était exacte, mais le temps d'attente pour commander et recevoir ma commande était très long.
Build me another one just like the other one
The staff at the drive thru was super friendly and helpful even though it was busy (which it always seems to be).
Awesome place. The cafe has a good atmosphere and the workers at this place are really accommodating to my weird drink requests.
Always great service
I Love StarBucks hands down
Always wonderful staff here!
Wonderful and kind staff, making any order to perfection!
Despite the traffic with which they get slammed, the staff at this location usually seem downright chipper. They also don't skimp on the goods if you're ordering a double chocolate extra whipped cream frap.
Nice little outside space to relax
Always excellent service!
Omggg incompetent cashier and barista... Seriously!! Had to repeat my order to the cashier multiple times and had missing items when getting my order from the barista.
Great and friendly service. Can get real busy in the drive thru as the day goes on, especially on weekends.
????????
(Translated) Friendly and courteous staff. The offer was - as always - equally good. (Original) Freundliches und zuvorkommendes Personal. Das Angebot war - wie immer - gleich gut.
I am an avid fun of SB. I usually get my flat white and always requested for half shot and no foam for my coffee and never had a problem with it. But today the old lady who made my drink made feel embarrassed that she said that it's not really a flat white and should be a latte because flat white is all about the foam. It's not what she said the words but how she said it. Because of that manner I didn't feel drinking my coffee. Customer service is how u make or brake each person's day! And she ruined mine.
The drive thru folks are always incredibly friendly. Which is appreciated
Really like this Starbucks... service is great and staff very friendly!!
What more can u say about the industry leader in coffee.
Clean & friendly
Just had a very pleasant experience through the drive thru. While one of the batista was making my order, the other batista and I had a very good conversation. This is definitely the Starbucks I will stop at when I am driving along Dundas. Amazing customer service!
Have a tendency to make the drinks incorrectly. Also, I was charged to refill hot water in a tea
(Translated) Always excellent service. (Original) Toujours un excellent service.
First time here. Drive thru is tight. Fast service.
Very fast and great drinks
Pricey but they have great coffee beverages
Decor is nice and clean. The drive-thru window can be extremely slow at times. I waited 20 minutes in the drive-thru one time and couldn't even back out because there was someone behind me, very lucky I did not have to go to work or I would have been late. Whenever I order a hot drink I say "Absolutely no foam please" and I take the lid of and there's like 2 inches of foam on top??? I'm not sure how "absolutely no foam" can mean "2 inches of foam is acceptable" to some people? There needs to be more training or supervision here because the window is slow and no one seems to follow any special instructions for drinks. Baristas would not give me my free birthday drink. You're a multimillion dollar corporation, I think itd be okay if I didnt have you're stupid gold card.
Terribly slow Starbucks. Basically have to wait 20 minutes at any point for the drive thru. Oh and mobile orders on the weekend? One time we waited 25 minutes for our mobile order. One girl was making all the non drive thru drinks. Terribly slow, just drive to the other one and save time.
Smaller, but with a great busy vibe for working.
Ordered 2 latest it took quite a while to get my drinks but, its just new and the new staff will eventually adapt. I hope lol. The drinks themselves were amazing but the price was outrageous. 13 dollars for just 2 drinks!! Needless to say I won't be going back for a very long time ☹ also the 2 were supposed to be large but they would have fill a small cup maybe....
Take out
I ordered a latte and a cranberry bliss bar. The shop was very quiet with three baristas working. One in drive thru, one on cash and one making drinks. The barista on cash was slow and hesitant. Ten minutes after ordering I asked the other barista when I was going to get my Cranberry Bliss bar but she didn't answer. When she gave me my drink I asked again. She told me I was supposed to get it from the cashier. I told her ten minutes passed and the cashier didn't give it to me. She instructed me to ask for it. Unfortunately by this time there was a line up at the cash register of people waiting to order and the barista was grinding beans and putting lids on drinks. Another customer called out loudly that she had been waiting ten minutes to order . She was ignored until she called out again. Finally the barista returned to take orders and I reminded her of the Cranberry Bliss bar i ordered at least 15 minutes previously
Service is the best.
30 minutes line up for 5 minutes coffee
Friendly and efficient batistas.
Slowest. Big ‘Kris’ needs to find a different industry. He was so talkative and couldn’t tell that everyone in line was annoyed with his slowness. He moved at a snails pace with 8 people in line. Two people left the line and just used the app instead. And he ran out of coffee because he was so distracted with “deep” conversations with each customer. Other than the massive slow line, there were only three people in the cafe. Barista was terribly slow as well. And was looking up recipes line by line. Poor management and training. Go to the Kingsway location instead. Large cafe space. Lots of seating for almost no clients.
Regular Starbucks. A few of the staff are really good at crafting the drinks.
Always good
Very good
Good service.
Staff are friendly and helpful. Can be very busy but staff work quickly and keep a smile on their faces and chat with customers.
Not good employees disrespecting for my order and very rude and i will not retured again ever
Standard starbucks
(Translated) I expected more, personally I think I like the taste of Starbucks in Mexico more since it has more variety, but if you are in a hurry and need something to entertain you, this is the best option. (Original) Esperaba mas, personalmente creo que me gusta más el sabor del Starbucks en México ya que tiene mas variedad, pero si tienes prisa y necesitas algo que te entretenga el hambre esta es la mejor opcion
First time visiting this location, after a 35 minute wait in the drive thru we found out that they were under staffed and with a broken machine. Totally get things happen out of their control however it was a bad first impression
The best Starbucks in Mississauga
This Starbucks has some of the best customer service I have ever received, the young man name Luke that serviced us our coffee was so cheerful and well mannered. He made our day and showed us how wonderful people can be and to top it off he had a broken arm but that didn’t even slow him down! He is the perfect example of a great employee. Thanks again Luke!!☺️????????
Drive thru had payment limitations (cash or Starbucks cards only) and there's construction in the area that complicates access by car. Otherwise, standard quality experience.
Love their coffee
Excellent products. Long wait times, very busy, but that's because it's a small store with a lot of customers. Looking forward to their sister store's opening day. :)
Bon service!
Friendly staff, generally not too busy. Love their drinks
Love fresh spinach feta wrap and MOCA
Alway fast friendly service
Good Starbucks, plenty of seats, great drinks!
Hardworking hustling staff, the drive through and inside lines are always very full but the staff work hard to keep things flowing.
Starbucks are good the drinks are better everytime you go. Much better then tim hortons any day..
Always overcrowded
Messed up my delivery order :/ No cold foam on drinks, tasted too watery cause of wayyy too much ice + no straws as requested
I stopped here all the way from Burnaby and they didn't even give me my full order . When i went to pick my order, to top it up with worse service my order was cold even i twice told them to warm it . Very disappointed. Management need to train their employees repeatedly
Worst experience ever. Made me feel so uncomfortable. Felt like I was in a food line. They were rude and I can easily say these insane militant policies made me realize I will never step foot in one of these stores again.
cashier in Salmon Arm Sbx "Tori"gladly took my money for a matcha green tea latte but didnt pass order down to barista...made an enquiry after 24 minutes waiting only to find out the barista hadnt made my order at all. Why? Maybe because this paying customer didnt resemble Tori's notion of a typical paying Caucasian customer. Quite disappointing at their blaise response, because the coffee shop wasn't even busy in the 1st place.
Had the Twix drink. Was very flavourful!
Meal type
Bought a coffee and looked for a health snack. All snacks under 200 calories were sold out only high calories snacks were left.
Love this location, friendly staff , definitely better than other locations ????????
I like Starbucks and they offer free Wifi but most locations are usually quite busy. I also find the atmosphere less appealing than smaller locally owned businesses. The staff are always nice though and I like their food and coffee. They can do individual small batch brewing now so you have a really wide range of coffees you have fresh brewed.
Decent coffee and friendly staff.
nice people
Love this Starbucks. Always so quick
Fast, friendly service.
Dumb expensive for absolutely no reason.
Great service and amazing Lonon fog drink
Good coffee
Wish seating was more cozy. Pretty location, nestled in between lovely shops in Oak Bay Village. Beautiful remodel!
Girl on till was really lovely..(to bad she wasn't wearing a name tag) store was messy, in their 25mins no one came out to do customer support, (everything was either empty or out or dirty) this was my second time in there. First time was awful girl tried to tell me my partner number and Starbucks gold didn't exist .ummm yess it did! Didn't even attempt too make it right..I get busy towns, I work in one.. but customer connection wasn't there... Not good ....
What you would expect.
Great coffee and delicious breakfast sandwiches. The store has a very relaxing atmosphere. Perfect spot to grab a coffee and chat.
1- they don't take 50$ bills (neither 100$) 2- I've ordered 2 cookies and only after the payment they told me "there is only one cookie left". That means they don't know what's in the stock. 3- there is up to 12 places in the entire Starbucks if you want to seat 4- I think the people who are working here haven't got the skills to do that job, each order I've made ended up being problematic.
No restroom opened while Cafe is. I understand the Covid response but to have the store opened with no restroom is unacceptable. Close the store & just do drive through.
(Translated) Expensive for nothing, sandwich and company already made in advance .. more or less like my experience and I do not understand why people like it .. (Original) Cher pour rien, sandwich et compagnie déjà fait à l'avance.. plus ou moins aimer mon expérience et je comprends pas pourquoi les gens trip là dessus..
Good service especially Tanya she’s the best Closes early
Omg ! AWESOME super friendly always good Even got free cookies .
This is our favourite Starbucks in Penticton. The staff are always helpful, welcoming, and joyful. Customer service is outstanding here.
Not bad if you don't mind waiting. Even if you order using app expect a wait if you go in store.
Very pleasant staff
It is like any other Starbucks but more for a student crowd, which is expected given its location.
Very friendly staff at this Starbucks.
If you want free stuff, order here, cause they always mess it up! We order from this location since it’s the only one in trenton, obviously. Or id just try and order from another one. Nearly every single time we ordered from this store, something was missing, or completely messed up (atleast 1 drink every time we go, and we go twice a week or more). And they are easy drinks nothing complicated, usually only adding in 1-2 extra flavours or ingredients the drinks normally require to make. I have spoke to almost every employee, been anywhere from extremely nice to extremely frustrated, and they still don’t care enough to continue to make their drinks properly. And I mean we have called MANNNNY TIMES. And they still don’t know how to add whip cream when the drink label CLEARLY states whip cream added? When you go in, and even heard and seen from drive thru, it’s a bunch of women very chatty and probably aren’t focused on doing their jobs as much as they are making friends. Only good thing is they are willing to replace the drinks they mess up, sometimes....
Love this Starbucks!! :)
Everyone here is so friendly and make you feel very welcome. Thanks all.
Starbucks is my favourite coffee spot and this location lives up to my expectations.
Great coffee
Friendly service, prompt mobile pickup (the final piece of my order was called right as I walked in the door. Talk about good timing!), and a mean passion tea lemonade. Can't go wrong with that.
Place is good for the area. Staff are super friendly and polite for a Starbucks ;)
So It’s my first time to buy Starbucks at this location. Maybe she got confused with my order: I ordered Peppermint White Chocolate Mocha - Frappe cold beverage. She gave me a Peppermint white hot chocolate idk what she put cause I don’t see any other peppermint hot drink other than hot chocolate ? They still changed my order to my preferred one despite that. Thank you! -1 star cause the place looks untidy. Dirty wet floors..
I was trying to write a 4 star review but it kept coming out at 5. This location, in my experience, is prompt, consistant, and provides excellent customer service. The only negative factor is the parking lot and drive through. The drive through can sometimes be busy and, as it has only one window, the only solution is to extend it but because of the orientation this is impossible. Other than that it's solid Starbucks
Not too fond of Starbucks to begin with. It's not my vibe, though I do like their chai's, and sandwiches. Have to admit for the first Starbucks in Sydney, NS, it's hopping.
(Translated) Great (Original) Excelente
Lots of staff so you have a very quick mobile pick up! When I was there the drive thru was very busy. Would recommend mobile order. The staff were very friendly and the store was very clean!
Great speed and service
Coffee
(Translated) Excellent drive-thru. (Original) Excellent service au volant.
Fleas on most Starbucks coffee shopswith unclean trash recepticales including lower walls floors, especially the baseboards and corners.???then there is the understaffing Issues. Maybe pay a slightly better wages to attract good people.
Yeah ya know I went through the drive through pretending to be Reggie and they didn't get the reference
It's the only Starbucks in town, and it's a kiosk right at the entrance of Safeway. Crowded most of the time, especially early and in the afternoon. They don't always have what is needed for drinks, and being in Rupert, an equipment breakdown is harder to bounce back from. That said, staff is always great, never impatient, they work really jard in there!!
No white chocolate for the drinks, made me sad????
Friendly staff and fast service
It's a Starbucks.. pretty standard
Perfect drink every time
The usual gas station, nothing special
Lovely service and staff ???? Always making drinks in a timely manner and if any mistakes are made always willing to help you with remakes.
Tried the new honeycomb lavender latte. Now its on the top of my list of favs. So refreshing!
Suggest trying the risretto shot inplace of the espresso shot.
I came on the 29th of December 2017 and I was treated great I was there at around 6:26 and a lovely man made my drink and he was so kind and friendly :) very happy with how I was served he was a very nice tanned skinned and had glasses on I didn’t get the chance to see his name though :/
I absolutely love the chai tea latte. This Starbucks always makes it the best compared to other ones. Best service!
Barista was nice
Friendliest in St Albert for sure
Yumm
(Translated) Cool atmosphere :) (Original) Cool ambiance :)
Really friendly and great staff... sometimes quirky lol
(Translated) I don't like their coffee, too strong. (Original) J'aime pas leurs café, trop fort.
well, in terms of service , the staff are friendly and the place is clean. I have only one concern, they make the worst Americano on the world. I have it try many times but still the same so I stopped order it. I have been in Toronto, Vancouver, Sudbury and I have never had worse than this one here.
I love London fog
Mobile orders are always done last, no point in trying to save time.
Love there coffee
One of the best places for great espresso and beverages
Nice place and good coffee
Looking for their great pumpkin spice late? They back ????
Not enough seats sometimes
Great service and excellent drinks
Drink seemed watered down and didn't taste the greatest. Order isn't always right and the attitude can go. I'm paying toward your wage. Don't be so stuck up to customers!
Nice place, always clean and good standard of service.????
Had a date here once. It’s smaller, but quite nice. Wasn’t busy. Very conveniently located near the Waterloo Town Square. Most of the food places nearby are only open in the evening, so they have quite a clientele to pull on during the day. This entire area is a hotspot at night.
Fresh brewed coffee
(Translated) Pay $ 12 for a coffee mocha and a tea sugar. Anyway, I have the same thing on the tim for $ 6 (Original) Payer 12$ un cafe moka pi un tea sucre. Bref jai la meme chose au tim pour 6$
Same as all the other Starbucks, no better no worse.
Mmm coffees
Great place upsize
My daughter and I visit this location on her way to and from Trent U. I find the staff here not quite as friendly or helpful as other locations. On a recent visit we picked up our drinks and got on the 115 to head home. I took one sip of my macchiato and almost spit it out…..my daughter drank about half of hers before her stomach started hurting. Both drinks were made with oat milk……maybe it was off? When I tried to contact the store to tell them so they wouldn’t serve it to anyone else…..no answer. So I stopped in on my next trip to Peterborough to let someone know……they could not have cared less! NOT my favourite location
I was surprised with their java chips frappucino which does not use chocolate chips but tasted great.
Clean inside, staff helpful. Thank you, guys!
Very good staff and more space than most Starbucks in Halifax. They are fast and efficient but use the mobile app and grab a chair instead of waiting in line. Can be busy. Parking may be difficult.
Showed up at 7 wouldnt take my order. Closed at 7 why even bother opening. Do better.
Great customer service and delicious lattes
Mmmm coffee
Was great. So cozy and comfortable
I went here a few days ago for the first time. It was great. Although it says Take-Out only, that's incorrect. Just the seating is limited. I'll be back
This was my first visit in a long time to this Starbucks. I must say the place was busy and seemed understaffed not to mention a bit dirty. One of the upholstered chairs had a torn cushion . No one had time to clean crumbs off tables or put toilet paper in the ladies room which had room for two rolls in the dispenser. Yet one was empty and the other just had enough for me. The walls in the bathroom looked like they were wiped sloppily with a dirty cloth. Streaks all over. The service lacked something. After taking my order the barista asked my name and my food took awhile to appear...but when I was passed the wrong food (someone else's order) and when I told them what my order was another customer told me it was on the other side of the counter where no one was waiting and I never heard my name. Thanks lady. Not to mention there is not enough parking. I wouldn't go back to this location
Very friendly good service
Order was quickly processed and picked up!
HORRIBLE HORRIBLE WIFI INTERNET! KEPT DISCONNECTING ME. me? I'm a systems engineer. my laptop is fine. I suspect they reset the wifi settings to make sure no one stays very long.. evil evil evil!! shame shame shame!!!
Tis the season for pumpkin spice deliciousness!
What can I say? It's a Starbucks Well one thing is, the seats by the window are noisy because they play the music a little too loud. Quieter further in.
Good coffee. Friendly staff. Would Visit again.
Guys, please, clean your coffee-machine :( Bought today two espresso doppio - both are burned :( the worse taste ever :(
Has improved greatly ????
Relaxing place, expensive coffee.
Probably the Best Starbucks In the City of Victoria and Awesome Staff
Parter is like a robot, no smile no welcome no thank you. And no timely pastry offer after the order. Have to wait and remind them again for pastry. No sorry at the end.
Very jovial young man taking otders
Awesomeness.... I love Hot Lattes @ Starbucks! My Barista's are creative with the Latte Art they make for myself; as a customer, the extra little touch that stays with me & lightens up my Day! I'll remain a Loyal customer and Starbucks …
Good staff, Awesome Coffee ????
5 start to the girls who are working there & 0 to the management. Disaster. 2 cashiers were taking orders and 1 poor lady was doing all the drinks. I was waiting for my latte 40 minutes. Fortunately, other customers were very patient and kind of everyone was quite. We asked for the manager of the shift: she was absolutely inadequate. We offered her to stop taking orders and shift employees to complete orders... Great work ladies. Work coordination - awful.
The staff at this location are always super positive even on their busiest of days!! (which is like everyday). They always get my order right & sometimes write a cute little anecdote on my drink. This is my go to Starbucks always!
Friendly staff, can be busy at times with all the youngsters wandering the downtown area. Lively and cozy at the same time. Same menu options like all the Starbuck's chain. Recommend and would go back whenever in town.
Lovely energy! I go to two Starbucks in my area & this is one! Very kind. Make my iced oat latte the way I like! ????????
Very speedy service even during peak hours and very accommodating to customers requests.
Fast, friendly service. They never mess up my order.
Didn't love that the employee didn't wash their hands after handing money then touched all the lids where people drink before handing out my drink won't be back to this location.
The first bathroom I went into had no toilet paper and the second had no soap. This was at 11am on a Wednesday, which tells me there is little attention to detail here. I told one of the workers. He didn't seem to be in a big rush to do anything about it.
The service was very good and fast. But my drink wasnot. This was the first time, I visited Starbucks. The taste of the drink was just moderate. I expected much from Starbucks. But as compare to Tim Hortons, the price was high but taste wasnot.
Very friendly and professional staff always ready to make any drink you order. The restaurant is very well kept and clean. Great selection of mugs and travel cups. Easily my favorite Starbucks overall
Pricey
Very good service
Waste of mi time way expensive
free wifi :)
Tasty white mocha
Staff is always awesome when we come to this Starbucks! Drinks always come out perfect as well!
Lovely patio where you can enjoy your coffee in good weather.
Take out
Parents: this is the closest Starbucks to John Lawson Park!
Love dark roast, with heavy cream, plain, simple, and yummy
Small Starbucks with very limited space to sit down.
Coffee is good Lime going here
It's a Starbucks. Usually busy but there is more seating than usual
Clean, friendly, nice. Drinks were excellent.
Excellent service. Very helpful staff.
The staff member was Fast.. Polite.. Knowledgeable.. A bit pricey..but well worth the experience...
Morning rush service is pretty good and quick, but when visiting between 11-1pm order taking is terribly slow it's painful to watch, need to look into this to improve customer service
Service
Aesthetic modern minimalist designed takeout-only Starbucks. Similarly designed tables across the location for sitting with your amazing Starbucks Cold Brew coffee. Very friendly staff tops the experience!
Not bad
Great place to meet friends for coffee.
Great little neighborhood shop
I dont do starbucks
Always a great place to relax with a great coffee
Very well kept and the employees were thorough and knowledgeable
Probably the best Starbucks I've been to. They have large tables with power outlets under them. It is the perfect place to grab a coffee and bring your laptop to study or get some work done.
Always professional , courteous and suggesting new things for me to try .
This location makes me feel a bit claustrophobic. Parking can be a challenge during busier periods.
Drinks were perfect and the staff was really nice, even though it was busy as usual. One woman even said goodbye to me and remembered my name from making my order.
Fast and friendly
I walked in last night to buy a small Starbucks coffee at this location. At checkout, I was told I owed $4.69. I stated there must have been an error. I ordered a small coffee. The very polite staff person apologized... and stated that was the correct price. I declined the coffee, wished the staff person well and left. In my mind, $4.69 for a small coffee at that location could be classified as gouging. You decide. As a simple FYI, Tim's across the street charges their consistent national prices. XL coffee = $2.19.
Stopped at this location to get a quick coffee on my way out of town, it was late morning, I brought my new travel mug and asked to have it rinsed before they made my coffee in it. The lady behind the counter started off friendly, then noticed my jewellery and decided she didn't have change for the $50.00 bill I had given her, she became rude and gave me over $25.00 in coins, claiming that they didn't have anything larger, I find that unbelieveable. She then made comments to her coworkers.My mug had not been rinsed and had I not prepaid for my coffee, I would have taken my business elsewhere. I would expect greater professionalism in the service industry, especially from someone her age.
Very quick service and very nice staff.
Fast friendly service.
Smaller store, quick and friendly service. Staff is accommodating to special orders and always ready to make suggestions.
Great service. Slow drive through (whether it's covid or not) ????
Fast & tasty drinks! Location is clean and inviting. Great place for a pit stop.
Love it !
Fast drive thru
Friendly staff but that's it... 4 people and I still had to ask for my order... I was told they would start right away... but my order was still not started till it came out of the ticket machine... Then when started the server stopped half way through to deal with someone at the cash.. Deal with your orders you have in hand rather than adding more to the que that you can't even start!!
was my first time going there today, and the staff was super friendly! they really make you feel welcomed! i got an iced caramel macchiato, and it was delicious! will definitely be going back :)
Had minor issues with drinks being made wrong in the past. However my husband and I ordered drinks last night and became violently ill. Called to let them know and not much was done other than an “incident” report. I’ve always loved my starbucks, but I will take my service back to other locations. Worth the drive for good quality and no risk getting food poisoning.
very friendly staff
Best starbucks in Vernon, if there is such a thing. They have CLOVER and reserve blend. staff always seem to have high energy, are happy and quick. Order off the secret menu and maybe try a butter beer
Friendly customer service. Amazing location
Extremely friendly service and great coffee
Who wants a 5 dollar coffee? This isn't Beverly hills here
Quick drive through service, friendly staff and great location
These guys are great! Friendly service and my order has always been correct and after driving away... that's a big deal!
(Translated) Very nice place and impeccable service. (Original) Très belle place et un service impeccable.
Very fast,accurate and kind
My favourite Starbucks location! Staff were cool and amazing esp Jessica and Michael and everybody really! I always feel at home with them.. grateful that it is just a 2-min walk away from my workplace!
Decided to go into the store as opposed to drive through. Waited for over 40 min (people that had ordered after me were clearly getting their drinks). At this point I asked about my order and the barista just shrugged at me. They eventually realized my order hadn't been put into the system. Huge waste of time with no apology or effort to rectify.
nice place small but lots of regulars. i like that frapp here
Great service!
Small coffee shop
Great tea and Coffee
(Translated) I did not get the correct order, my scone was missing but the service was excellent. (Original) Je n'ai pas eu la bonne commande, il manquait mon scone mais le service était excellent.
Best place to go for coffee in the area and you can use the salt on your own.
Nice place.
Great location, has some options from starbucks reserve.
(Translated) When I want to have expensive dessert Frappuccino it is hard to beat (Original) Quand je veux avoir dessert dispendieux le Frappuccino il est dur à battre
There is a lot of people passing through but this Starbucks staff is efficient and the space is quite nice (especially the chairs with tables in the back - perfect to work).
The best service I have ever recieved!
Terrible, they shouldn't water down the pike place. I took 4 sips while driving the dumped it. The pumpkin bad as well also garbaged. Done with Starbucks
Some of the nicest people you can meet work here
225 Lakeshore....best Dark Roast
Good and quick services
Take out
(Translated) The parking is a bit small, but the quality of the products is up to the reputation. (Original) Le stationnement es un peu petit,mais la qualité des produits est a la hauteur de la réputation.
I had a very bad experience here. We went through the drive thru, which took a total 25 minutes. When we got to the window, the woman working the till complained about how long she had left in her shift and said she wasn't going to help make drinks anymore so the other worker had to make drinks for inside and drive-thru and that's why it was taking so long. The drinks were good, I am thankful for that but I was very disappointed in the service.
Unfortunately screwed up my order at the drive-thru.
Standard Starbucks. Nothing less, nothing more.
(Translated) Good cafe.very average atmosphere but nice decor. (Original) Bon café.ambiance très moyenne mais beau décor.
Other
(Translated) New in Trois-Rivières for a few months I haven't been there I only went to the old Delta hotel it's very beautiful very welcoming I can't wait to go have a good little coffee there and continue to visit the convention center is the hotel bravo to the new leaders (Original) Nouveau à Trois-Rivières depuis quelques mois je n'y suis pas allé je suis passé seulement à l'ancien hôtel Delta c'est très beau très accueillant j'ai bien hâte d'aller prendre un bon petit café à cet endroit et de continuer à visiter le centre des congrès est l'hôtel bravo aux nouveaux dirigeants
Love it
Exspensive
Fast, fresh coffee , clean floor and friendly customer service????????????
Extremely friendly staff, well stocked, good atmosphere
(Translated) Very good service with knowledgeable and super nice staff! It was very fast and of course pleasantly good! (Original) Très bon service avec un personnel compétent et super gentil! Ce fût très rapide et bien sûr agréablement bon!
Great customer service! There isn't a lot of seating, but it was very quiet when we visited so we didn't mind.
These guys are understaffed right now, like so many others, and still going above and beyond. Josh specifically, deserves a raise and a high five for being exceptionally polite and having amazing customer service. I appreciate you guys!!
Messed up my drink and never offered me a free one or offered an appology.
My daughter whom has passed away 5 yrs ago absolutely loved Starbucks. Now my grand daughter is Star struck by Starbucks
The staff here are so friendly!
My wife loves there latte.
Cool place to hang. Nice staff!
The service is solid. However, the parking sucks.
Very friendly service, despite the long lines.
Great quick-service
Worst starbucks I went to. They dont inform there guests if they are out ingredients. I spent 5 minutes in the line up while the cashier talked to a buddy of his. Line up still forming. 6 people in the line up before he decided to serve one person.
Loud. Service is slow, faster to go through the drive-thru.
Drinks are good but the wait time is ridiculous. It seems like this is a recurring theme and management should look at staffing appropriately. This was a Saturday at 3pm - only 2 workers.
Delicious drinks friendly service
Its the staff there
My Starbucks customer service experience at every other one I’ve been to is always very friendly and welcoming, but the barista that took my order today at this place had a very annoyed tone for no reason, and when I gave her my order which was just a regular one nothing much, she sighed so hard before putting my order as if I asked her to do something other than her job... would not recommend this Starbucks for its staff
Recently the store seems to be closed often on random days. I'm not sure if it is for the entire day or just a few hours. But because of this I feel like it has become pretty unreliable to go to this location anymore. You kind of rely on a coffee shop to be open when it says they are open....not completely shut down in the morning when a lot of people usually get they're coffee.
Drank til the bottom and realized this:
Friendly, curtious staff & very clean
Nice staff, quick service and good coffee
Disappointing cappuccino
It's Starbucks.
Great Starbucks
Spacious and clean!
Treated like I was some kind of outcast.
Nice and cozy
Great
Although the food and drinks were fine we were seriously affected by the order taker who told us the price "including the tip" we had not been asked if we wanted to give a tip.
I am looking for work
The parry sound starbucks rocks. Its homie with a barista kinda feel. Kind and friendly staff.
I don't go to star had idea what I order but it was good but not the right drink on my part
Strong coffee, does what coffee is meant to do.
Good
Never had such a bad experience at any starbucks ever. They overcharged me for the drink that I ordered and then gave me a wrong order. So disappointing!
Coffee not fresh..
Nice location
The coffee is fine and representative of Starbucks everywhere and the live thin can’t be beat - right on the TransCanada highway. That being said, when building this brand new building how did no one think to include more than one washroom? On a major cross country artery, positions itself as a pit stop then only has one washroom? What a joke. Stop here for coffee and go somewhere else to pee. Massive oversight.
Very good service. The wait was a little long but it was during lunch hour so I understand.
The drive line is horrendous. Starbucks need appropriate staffing or else provide a route to escape; 15 +m is too long.
Good sized outside space with tables & trees. Highly recommend the oatmeal late with brown sugar syrup. Mmmmm.
Fast service at the drive thru
Fast service and the drinks were perfect. Didn't stay to drink there this time, but the seating area is quite small.
This happened July 8th, 2019 at 2:26pm. I went there yesterday and went through the drive thru I ordered a venti ice coffee with soy milk and caramel syrup. I am vegan and don’t consume any animal products. I paid through the Starbucks app as well and had to get to class. When I got it, it looked too dark to be soy milk and I tried drinking it and it did not taste like what I order all the time and it didn’t have caramel syrup at all. I’m really disappointed that they put real milk in my coffee and no caramel. People have certain diets they follow and have intolerance to milk. I didn’t have time to complain and go back because I had to get to class. Very disappointed and disgusted.
Amazing staff!
Clean store. Friendly Baristas
Very friendly baristas!
I have purchased three of the same travel water cups and all have broke on me. That's over $100 dollars wasted and the extra straws I purchased were losing the print off them in my drink which means I was ingesting it. Just wish for the cost of there products they would have better quality. Especially when so many other products are out there to be purchased. I'll have to try something new cause three strikes and you're out.
Amazing service. Quick and polite. Wonderful employees
Latte....
The barrister made my drink all wrong. No I would not go back
Overpriced but love the lattes
(Translated) 30 min waiting for the driving service on a Sunday evening at 5 p.m. Well done to the whole team, you really suck your ass. (Original) 30 min d attente pour le sevice au volant un dimanche soir 17h. Bravo a toute l équipe vous vous pognez vraiment le derrière.
Rihanna and her fellow supervisor, Nadine, were very friendly. They got me my double shot oat latte with a bit of pleasant chit chat. Great service 5 stars.
This is a nice one
I recently started a job near this location and was sad I had to stop going to the ones near my previous job. They knew me, it was such a good part of my day. I LOVE the staff at this location. Super friendly and nice. This location also serves alcohol if you are inclined to do so!
Great experience here. Come here pretty much every morning for my coffee, so one of the guys basically knows my order off by hard now! All of the staff is very nice, and I have never had any problems with my order. Definitely recommend the lemon pound cake
Always friendly and tasty.
A Starbucks with great baristas and consistently good food and drinks. The drive-thru is handy and service is quick.
Fast service
Pretty sweet staff and proper safety taken of covid.
Amazing staff and super organized store. The best latte ever
Good quick service as always ????
Amazing service
The thing I love about Starbucks is that it’s consistent service and quality of food and beverages no matter the location. USA and across Canada, it’s nice to know I can get my usual exactly the same no matter where I go. And the mobile order is the icing on the cake. Who doesn’t love ordering and having it ready by the time you show up?!? Thank u for keeping me caffeine happy!
Excellent service whith delivery boy and friendly behaviour
Good service
I love Starbucks place
Good drinks, more bitter then what i like (which is extremely sweet) but good nonetheless
Friendly staff. Great service. Drinks made to perfection!
Not bad.
Nice and friendly.
great way to start a day
(Translated) My daughter loves the frappuccinos! (Original) …
Friendly fast service and nice options for a quick bite
(Translated) Very good (Original) Très bon
Just ordinary Starbucks, nothing big but I love their Stevia sweeter options.
(Translated) After 35 minutes at the drive, I finally took my order. I imagine it'll take another 20 minutes before I get my $ 6 coffee. By far, the longest waiting time for the drive that I have experienced, all restaurants combined. We're talking about a Saturday afternoon, 4 p.m. This is insane. Even if there were only 2 employees on the floor, that is a long time. But no, 4 employees inside. Maybe if it stopped chatting about the job, the service would be faster. (Original) Apres 35 minutes au drive, j'ai enfin prit ma commande. J'imagine que ca va prendre un autre 20 minutes avant davoir mon café à 6$. De très loin, le plus long temps dattente pour le drive que j'ai expérimenté, tous restaurants confondus. On parle d'un samedi après midi, 16h. C'est insensé. Même s'il y avait seulement 2 employé sur le plancher, cest long. Mais non, 4 employés à l'intérieur. Peux être que si ça arrêtais de papoter sur la job, le service serait plus rapide.
Best latte in town!
Ordered two drinks, charged me for three and they messed up the drinks, it wasn't that busy. Super skimpy on the caramel in the caramel macchiato too, just a little drizzle on top, nothing in the drink itself.
Service
Starbucks is always a 5 star rating
Coffee; caramel macchiato, was excellent. Unfortunately when I attended this location they were short staffed, resulting in an unusually long wait. Perhaps this was a one off, maybe someone called in sick?
Love it, everytime...
Good staff here.
It's a Starbucks in an great location
Nice latte today
This Starbucks is very quickly moving, even before quarantine they did an amazing job!!!
Refused to honour the birthday rewards.
French-Vanilla Bean Frappichino was very nice. typical starbucks fit-out with the obligatory 10x people sitting down with their noses 2cm away from their cell/laptop. Staff member was very basic in Engrish but communication was easy once dialogue was established.
Coffee was gross and prices are higher than anywhere else
The early morning staff are fantastic
Starbucks are all about the same these days - strong coffee, decent snacks and crowded. I wish there was some way to get the "campers" to move on and free up some seats. I just sit down on any empty seat no matter if the table is occupied. I've met some interesting people that way.
Great location, great service, great coffees. Seating inside and outdoors on the little patio at the front door. Outdoors can be noisy depending on the amount of traffic through the drive-thru. Located in a small mall, with meat store, bread store, fast food, liquor, fruit and veggie store, and a few others that I can't recall.
This particular location is the worst place to be during the covid situation. On On February 18 , 2021 I walked in with the intention to buy some food and a hot drink. I realized the washroom was closed to wash my hands. I approach the person behind the counter and asked to gain access politely. I was denied to go to the bathroom. How come in every single gas station , Tim Hortons washrooms are open? The management cares about the customer’s personal hygiene and Starbucks Thinks it is above the rest. I was offered to use the sanitizer and spread killed germs all over my hands before I consume food. This is how this company Is cutting the cost to hire a cleaner for the washroom. Nothing else they don’t care about people. I would not recommend this location.
This Starbucks is right around the corner from my house! The coffee is fantastic, and the staff are very kind. I get a mobile order, so they don’t write my name on the cup anymore, which I really liked. They always spelled my name right. I guess Greg is a hard name to misspell, but still! It felt a lot more personal that way. But mobile orders are a lot more convenient for me, because I’m always on the go.
The place is pretty good overall, but they do take a long time to fill mobile orders, moreso than other locations.
Didn't care for service or menu..and prices high compared to other similar places.
Great staff, first place we stop at when we head into town from the cottage
Awesome coffee awesome customer service
So good
Staff is great here, coolest baristas!
Everything about this place is awesome
Typical Starbucks. Parking is limited at peak times
Same as expected from Starbucks
Amazing service
SOME OF THE BEST STAFF I'VE EVER SEEN !
Polite and fast
It's Starbucks. If you are depending on this review on whether to decide to go here, try someplace else.
Good latte extra hot extra foamy clean location
I’ve visited this Starbucks a few times and have always had a great experience. However, my last visit was the most memorable one thus far. There’s a new barista by the name of Von (Siobhan) who is an absolute ROCKSTAR! She is friendly, super sweet and enjoys engaging in conversations with her customers! As an ex Starbucks barista, I can say that Von is what every Starbucks barista should be like! Keep up the great work, Von!
The person working the window was so hilarious. Always quick and courteous service. Wish the coffee wasn't so expensive but the staff makes up for it
Disappointed Starbucks is still NOT allowing guests to dine inside!!????
Just my favorite coffee shop. Not any point to complain about
Went quickly through the drive through, took a venti pike place with soya milk, got it right and tasted great.
I hate that it’s so corporate. But they do have good coffee. Over priced if you ask me.
Thedrive through is awkward but the food and service is good. Nice staff.
It's Starbucks
It was good
Love the drinks so tastey
Nice place, maintaining covid-19 guidelines. Awesome drinks ????
Other
What's with this location? Google says open. Staff inside. Doors locks in the middle of the day and they shook their head at me like they were closed.
We were looking for a simple soft drink they only had Jones rootbeer or orange
Java chip frappachino!! Love it
Service
Fast, friendly, courteous service. Amazing coffee. Cozy location for getting some work done.
Always get it right.
Always great service!
Returning to re set we should be to get a re re
(Translated) Staff attentive. Beautiful quality new superb collection (Original) Personnel à l'écoute. Belle qualité nouvelle collection superbe
I love love Starbucks I just wish we had one uptown again????
Best staff,best baristas,great small and cozy store,has power outlets for your laptops or tablets.
Nice outlet, lots of seats, good atmosphere...friendly staff.
Quick, friendly service from the baristas and I like braids too as they are in fashion!
Great service, amazing staff. Great flow of work to get customers in and out with efficiency.
Really good location and can't complain about the drinks. It can be quite crowded and difficult to find seats, so I wouldn't recommend planning to stay there. But, the staff are friendly and if you can find a place to sit it's not a bad atmosphere.
The store has a really nasty strong smell... The smell is unbearable if you have to stay in there for long... Service is quick though that's good
It’s so delicious i love the hot chocolate one its nice and yummy
Always lineup to the exit door staff very slow and there not trained properly to insure the customers getting on time coffee. POOR MANAGEMENT
We visit this Starbucks on our way to and from Calgary. The staff are friendly and great! It's always clean and a calm environment.
Wonderful place, excellent drinks with a very friendly and caring team. Baristas are very kind, they make you feel welcome! Love this place.
Best coffee ever. Kevin, thanks for serving us so great.
my favourite place to get any sort of work done (i'm here almost everyday). perfect vibe, perfect lighting, perfect volume of music, and the staff are amazing!
Two stars for polite service, no stars for the reminder that there's no ethical consumption under capitalism.
Service was kind and nice but a tiny bit slow. It took 5 mins for a coffee and I was the only person in line. Otherwise the place is calming and I think its pretty nice looking on the inside.
Friendly staff!
Fast service and safe
Good
I love Starbucks breakfast.
Nice baristas
Drinks were great staff were friendly and the drive thru could go a little faster. May consider adding a second window.
Friendly staffs. Very spacious & bright. Felt like the music was a bit loud. Overall, this location is great! Cheers!
(Translated) Very good (Original) Muito bom
kind , on time people, any time you want to listen to your head, its a nice place, test it,
(Translated) Bland and expensive capuccino (Original) Capuccino bien fade et cher
As expected
With being able to order drinks in the phone now it can take at least 20 minutes before you get your drink even if there's no one in line. The points system isn't as good, not a large selection of flavoured syrups, the new way the baristas have to make drinks now definitely slows the process is there a bunch of orders. Also all their food used to sourced locally but everything is made in the states and shipped up here.
Waited over 30 minutes in drive thu for 4 drinks because a blender was down bad service avoid this place not worth going back never again Tim Horton's is way better
A bit overrated just found it ok..
I've had a chai latte at many Starbucks, but this was the best one ever! Creamy. Foamy. Smooth. Glad we stopped.
Never disappoints and staff are always super friendly.
Store out of a lot of product which limited order options
Great atmosphere, friendly staff and good accuracy on all orders. Use the app and buy before you visit so your order will be waiting for you when you arrive!
Wonderful staff and great coffee
Best coffee ever...
Fast, friendly service
One of the best location I have been in Québec. It is new so perhaps this contributed ro the experience?
Always a good place to go
A family favorite
Starbucks
New location, same friendly staff. Good for coffee and a snack. Not the cheapest in town, but certainly worth the trip. Quite a comfortable place.
It's coffee. It's great
It's starbucks. Friendly staff. Coffee is so/so.
Great service and delicious drinks.
Excellent customer service! Keep it up SVP!
Its a nice airy, and quaint Starbucks. In a very good plaza of Oakville
The baristas are professionals, they are serious about coffee here!
Travelers washroom open to public. Well used ... clean
Hygiene,classic
The coffee is fantastic but the slow drive through can be a bit much sometimes. But the service window barista's are always super pleasant to deal with.
wished some of the christmas drinks were around all year
Edit: Last 2 visits I received incorrect drinks. Don’t think it’s worth going back and taking chances every time. Updated review to 4 stars because my last 3 drive thru visits have been very pleasant. First visit to this location. Extremely rude staff at the pick-up counter and long wait time for a mobile order. Certainly won’t want to pick up in-store again. Hopefully drive thru will be better if we visit again.
Most of my experiences are great but they are always hiring newbies and it does slow service and quality of coffees. Everyone needs to learn but quality control is important especially for the price.
Great coffee and lots of parking
(Translated) Very good service, except that the cafes are not worth the price (Original) Très bon service, sauf que les cafés ne valent pas le prix
nice staff
If your drink isn't upto expectations, kindly remind them (so that yours and others next visit will be a rich one)
(Translated) Staff always nice and smiling :) (Original) Personnel toujours gentil et souriant :)
Good location with free parking. Decent service. However, the washroom was quite dirty. It needed urgent attention.
perfect way to spend time having coffe
Quick service in the drive-thru
Great customer service and very happy employees great job and keep on doing what you guys do best
Place is always very clean and service is fast. Service is quick inside and outside through the drive through. Friendly staff, very helpful with dietary needs. It is a traditional stop on our way to Sudbury.
They have a rewards program but cannot give you a receipt that your wife can bring in to have added to her Starbucks account. Pretty lame where everywhere else just has a tiny sticker. Coffee way too expensive. Also, they do not put the lids on your cup and when you do not know what size of lid you need because you are new, you end up throwing the wrong size lid in the garbage every visit. Just saying. Medium coffee should not be more than 2.50 not 5.00
Covid compliant, friendly staff
When I want to spend too much money, this is where I go
(Translated) Excellent location and options for a hot drink in the city, very good service (Original) Excelente ubicación y opciones para tomar algo caliente en la ciudad , muy buena atención
This particular Starbucks, in Peterborough on Landsdowne, had very good service and worked quickly on our order without any mistakes, not even with our names!
I wa super happy with the service. It was quick, and efficient, and the staff were polite and friendly. My frappucino was delicious as always.
Drive-thru always best!
Always very nice service and they almost always get my complicated orders right. I really recommend this place.
One of my fav Starbucks until today, i went in today for my birthday drink like every year and for some reason there was new person who didn't knew about the free drink on birthdays and she humiliated me in front of the other customer when I asked her my drink. The worst experience ever I'm so upset not for free drink but how she humiliated me in front of other people nobody deserved that kind of language she really ruined my weekend and my birthday. I hope the manger gives better training to his staff for customer appreciation and I sure will never come back there.
Easy to find, good location. Great staff, food & drink are up to Starbucks standards. Smaller store so seating is limited.
Great contactless drive through service
Stopped in for a drink on the road. Regular for Starbucks. Steamed milk wasn't very creamy, just bubbly.
Wanted to charge me for a plastic cup to enjoy with my San Paligrino that I bought from them. Also had an attitude when I asked if they had a bathroom. Franchise needs to step in as obviously this location is not up to par (as per many reviews).
Both mine and partners coffees were perfect staff was polite and helpful highly recommend this starbucks
Slowest service ever. The nice lady who was frantically making drinks wasn't the issue though the issue laid with her co-workers who'd rather spend their time chatting to their friends on the sidelines. They need a supervisor
Very unorganized and slow @ Royal York/Westway
(Translated) Seeing that the drive-thru line was long, I walked into the store. After to have the nice surprise that they serve 8 cars before passing a customer in store. Not a good balance between in-store and drive-thru service. They are not aware of their order. They give me 3 out of 4 drinks and say “goodbye, have a nice day”. I have to tell them that I'm missing a drink. Yet, it's written on the glass how much of the total drink. In addition, the maximum number of customers in the store is not respected and not inflicted by employees. Customers who do not sanitize their hands are not reprimanded by employees. The 2 meter distance is not inflicted and monitored either. It was taking so long that I had time to write my review before I got my drinks. (Original) Voyant que la file du service au volant était longue, je suis rentré en magasin. Après pour avoir la belle surprise qu’ils sert 8 voitures avant de passer un client en magasin. Pas une bonne balance entre le service en magasin et au volant. Ils ne sont pas au courant de leur commande. Ils me donnent 3 boissons sur 4 et me disent “au revoir, bonne journée”. Je dois leur mentionner qu’il me manque une boisson. Pourtant, c’est écrit sur le verre combien de boisson totale. De plus, le maximum de client en magasin n’est pas respecté et pas infligé par les employés. Les clients qui ne se désinfectent pas les mains ne sont pas réprimandées par les employés. Le 2 mètres de distance n’est pas infligé et surveillé non plus. C’etait tellement long que j’ai eu le temps d’écrire mon avis avant de recevoir mes boissons.
The staff at the civic center location are fantastic! Always friendly and energetic. They are genuinely happy to see you and are very willing to help. I'm new to the Starbucks scene and the staff are always patient with me and help me decide on a drink I might like.
Slow service and no dog treat for my Newfoundland at the drive thru. As a result, he is more of a Tim Horton's kind of dog now.
While usually pretty good, the last 2 weeks I've had a wrong order, and a forgotten order - might have been training, who knows. I'll still go there though because the drive through is usually pretty fast, and staff is friendly.
Location is in South Surrey, nice vibe here off 152nd street. I like the patio from which you can people watch as you enjoy your brew.
Its a nice business just very expensive.
Super friendly all the time. I've become a regular for so long now!
They have five people working behind the till, but they are always really slow. Three of the people working don't really seem like they are ever doing anything productive while they are there. I don't like coming to this Starbucks, if necessary. They need to figure out a better system then what they have.
(Translated) For a good coffee and relaxation (Original) Pour un bon café et détente
The staff are so friendly
Very pleasant staff Make a great keto coffee!
It's fine. Predictable. They have coffee, hot chocolate, some other things. I keep getting gift cards for this place.. so I keep going back.
Service was slow and the young staff were yelling and talking about other stuff besides work very unprofessional
Take out
The prices! I love Starbucks, I drink it as much as I can when I am home but to pay $20 for 2 drinks is crazy. I understand it's a tourist area but come on. The only reason I gave it a 3 is because of the cashier she was super friendly
Really kind and helpful staff. So grateful.
Extremely friendly staff made my first Starbucks experience really enjoyable. Try the kiwi starfruit lemonade refresher!
Pleasant experience with Veronica! She’s the kindest barista
(Translated) Normally they give good service. However, when I scanned my Starbucks app three times in a week, I never received points. The barista told me "it takes a while for the update". When I explained that it had been a week, he was indifferent. No excuse, not even a discount offer, coupon, etc. I contacted the head office, and luckily they fixed the problem. But the barista's attitude was unprofessional, in my opinion. When I explained that I don't have time to call customer service he said he can't help me. I had to leave my job to call Starbucks. I'm not happy, and I hope the barista will show a little more empathy in the future. (Original) Normalement, ils donnent un bon service. Par contre, quand j'ai scanné mon app Starbucks trois fois dans une semaine, je n'ai jamais reçu des points. Le barista m'a dit "ça prend du temps pour la mise à jour". Quand j'ai expliqué que ça faisait une semaine, il a été indifférent. Aucune excuse, même pas une offre de réduction, coupon, etc. J'ai contacté le siège social, et ils ont, heureusement, réglé le problème. Mais l'attitude du barista était pas professionnel, à mon avis. Quand j'ai expliqué que je n'ai pas de temps pour appeler le service à la clientèle, il a dit qu'il ne peut pas m'aider. J'ai été obligé de sortir de mon travail pour appeler Starbucks. Je ne suis pas contente, et j'espère que le barista va démontrer un peu plus d'empathie dans l'avenir.
Fantastic! The lady made my day - very energetic, while providing quality service, keep it up guys!
Very nice outdoor seating.
Great service and as always amazing product
90% of the staff are very friendly and can whip up some great tasting drinks from refreshers, Frappuccinos to hot or iced lattes... prices maybe higher than most coffee shops but it's worth it when they will customize your drink to how you like it.
Great service amazing staff tasty coffee
Pretty slow for the amount of people working
Pretty small location, but I've never seen it over-crowded. I like enjoying my drink at the outside tables; however people smoke right at the tables, even though there are several no-smoking signs. I often come with my wife and son, so the smoking often means I can't sit outside and have to go elsewhere in town to not have someone blow smoke on my 3 month old...
(Translated) It's a Starbucks, are all the same, 4/5 (Original) C't'un Starbucks, sont tout pareil, 4/5
Just visited this new location for the first time, on a fairly busy Saturday afternoon. Very friendly staff and good service (wait time was about the same as other Starbucks).
Starbucks has wonderful customer service no matter where you are. But our quick visit at this location was simply perfect. Customer service was great. Everyone was so friendly and helpful. They recommended some good options to my friend that doesn't really drink coffee. For me, they made my drink perfect! We will return on our next visit to Sherbrooke!
Consistancy.
Great coffees, staff very friendly
Great service great coffee
300 plus patrons visit Starbucks at King George Sky train station every day and we greatly accept that the staff at Starbucks here treat you like family and are friendly with everyone. So come down and enjoy a good time great friends and family with Starbucks. See you soon . Martin Kirkwood.
Great people work there. They went above and beyond with my order.
Placed an order using my mobile app at 8:30 am on Tuesday March 30th for almost $13 and when I got to the store to pick up my breakfast and coffee, there was a sign saying the store IS TEMPORARILY CLOSED?!? Do you think I can get a hold of anyone all day to sort out this refund?!? No coffee, breakfast and lost 13 bucks....terrible way to start the day! NOW the app says "you cannot order ahead at this location"....thanks Starbucks...12 hours too late!
Love these stand alone Starbucks. Everything seems so much nicer at these - staff, availability of chairs and workspaces, and overall cleanliness of the space.
Clean, friendly staff, love the specialty coffees, service was good but a bit slow
Lots of seating, outlets and parking is free.
Expensive
I have never been fan of overpriced coffee. It is not that much better and you would be paying for brand name.
There was a little bit of a wait , and it did a bit of long time to mix the drinks.
I waited 35 minutes for one coffee and they made it wrong id give it zero stars but i wont let me.
Good location but small
Classi SB
Great customer service and nice vibes!
Service is usually top notch, and sometimes you get the odd too chatty to the point of weird server but you can't beat the quality of the coffee, almost never burnt and great varieties/selections to boot. The only downside is it's a little more expensive then the average place, so make sure you get the rewards app if you plan to frequent, Starbucks.
Over roasted coffee. They took out the Clover
Service is usually good and my drink is done properly but this location is busy busy busy since there really isn't any other Starbucks locations anywhere close by. Starbucks please put another one in the area. Also, there is very limited parking and that can get hectic as well.
Starbucks is the best and only place where I get my Coffee
First visit last year was excellent! I've neen coming once a month since then, and the last few visits have been very disappointing. On my most recent visit the barista got my order wrong and was sullen when I asked her to fix it, The croissant I ordered tasted nothing like a croissant, more like a squishy bun. Im hoping the managment looks at the google reviews and acts on the issues....
Love the new Matcha being unsweetened ☺ Do your own customizations to get it your way .
Loved it good food and drinks
Weekday Staff is great, weekend staff isn't as friendly, but the food and coffee is always good
Great place more peaceful than other Starbucks. They didn't give me the cup holder which made me not a happy camper
Excellent location and friendly staff..
Vanilla lattes are my secondary religion
Was very busy today but service was still excellent. Staff did a fantastic job dealing with the drive thru line and walk ins.
I like starbucks but it seems like at this location they don't actually teach their baristas anything about coffee. I've had several instances where baristas gave me incorrect information even about pretty basic coffee knowledge : /
Service
No as good service as others in Ontario Region.
Other
Take out
When ordering items from a mobile order, your items should be ready on the mobile counter in the store. Why is it that when you have a mobile order counter, customers are "supposed" to tell a barrista you have a mobile order to pick up? What's the purpose of having a mobile order counter then? If the barrista's have a concern of leaving items on the mobile order counter that other customers might steal or take it by accident, then there should be clear communications and/or signage to consult a barrista that you're there picking up a mobile order, not having to wait more than the promised time to approach a barrista where your mobile order is!
Great ambience. The coffee is great as usual.
Don't go to this location. Wait 20 mins after ordering your drink to get it even if there are only 2 customers in line. Then they serve the people behind you in lined drink first and when you bring it to their attention no apology even given: will never go back again.
Very clean and spacious. Well made drinks and consistent flavour every time. The prices for Starbucks are getting a little higher than the average speciality coffee shop.
Doesn't seem fresh at all!
Staff always friendly and always toast my food the right amount! Usually ask for recommendations and always a hit! Keep hiring good people.
Black bean juice makes me go fast
Starbucks is always refreshing and great place to hangout and also to complete the work. And I loved it.
Best customer service I have ever experienced. The cashier was so kind, and my drink was delicious. It's a very busy place, but they were as quick as possible
Great staff and location. HORRIBLE WIFI. I have been visiting this location for over a year, their wifi will purposely drop every 15 minutes. It's infuriating to come and try to do work here. Go somewhere else, not Starbucks. I've sent a few messages to their technical support about this and a year later it's still not corrected.
Great cappuccino. Even better when your buddy picks up the tab.
Good wifi, good coffee, too expensive for lattes, etc. People are crazy..
Right around Halloween and the staff in the drive through were really playing the part and enjoying it.
They overcharge for everything here.
Basic Starbucks. Usually quick drive thru. Clean and friendly.
Great place to work n the staff remembers their customers! Knows your order n really treats you like part of the family..
Love the food, coffee is excellent, people are always smiling even in these bad times. I appreciate their positive attitude, brightens my day. Thank you!
Coffee is good!
Discrimination!
Always great friendly service, have never had to wait long.
Amazing Frappucinos!
(Translated) great service (Original) Excellent services
Love ???? that it’s open at 5am. It’s also well staffed and lots of parking. And of course the best coffee and choices - I just started adding Oat Milk at home and they have it as an option!
Great service as always
Best coffee ever
This is my new favorite Star Bucks in St.Albert. Great service and great people.
Service was soooo slow
(Translated) On the other hand, very good coffee, but not cheap. (Original) Par contre, très bon café, mais pas donné.
The team at Starbucks are doing what the brand is known for. Coffee price is expensive for our market when alternatives like Twiggs are around the corner. The drive thru often has delays which is to be expected during COVID and when the brand wasn't built with speed in mind. If this is your style then you will get the quality and service you expect from this brand.
If you order any drinks with ice. They put more ice than liquid. ☹️☹️ I ask them to take out all the ice and it’s not at least even half of the cup. I ordered Trenta and it looks like you just ordered tall. Super annoying!
Great coffee great service
I love Starbucks, but Rutland location needs more staff!! Went twice in one week, both times the wait was over 15minutes for a drink and only one customer infront of me! Very slow
Friendly staff. Got the order right in the drive thru (I get a custom drink and they nailed it). They have a drive thru which is always a plus.
I love Starbucks. This location was so clean and friendly!
May as well go to Tim’s at this point. Out of coconut milk, then they give me VERY curdled soy milk, then replace it with almond milk. 20 minutes later and I get an iced almond milk latte. I ordered an iced coconut caramel macchiato, yes they forgot the caramel too. $8 and 20 minutes of my life, for a coffee I don’t want. I’ll be staying away until they get the regular, competent, staff back.
Apparently this location does not accomodate. I can elaborate if needed.
(Translated) Service t r è s t r è s l e n t. We write your name on the small cup, you are carefully paid, then it is the other lembinausore who is responsible for recovering the cup, read the order, prepare it, then finally deposit your coffee treasures at the other end by calling your name ... The queues stretch frequently. Not to mention teens squatters Wifi that consume absolutely nothing but your peace. But once finished by being served, beautiful atmosphere, friendly staff, delicious coffees. To avoid if you only have a few minutes ... Good choice if you are retired :-) (Original) Service t r è s t r è s l e n t. On inscrit votre nom sur le petit gobelet, on vous fait soigneusement payer, ensuite c’est l’autre lembinausore qui est chargé de récupérer le gobelet, lire la commande, la préparer, puis enfin déposer votre trésors de café à l’autre bout en appelant votre nom... Les files d’attente s’étirent fréquemment. Sans oublier les ados squatters de Wifi qui ne consomment absolument rien sauf votre tranquillité. Mais une fois fini par finir d’être servi, belle ambiance, employée sympathiques, cafés délicieux. À éviter si vous n’avez que quelques minutes... Bon choix si vous êtes à la retraite :-)
The staff are super friendly, lovely people. The service is efficient and the store is quite cozy. I go there a lot and am never disappointed in the staff behind the counter. The only two things I can fault this Starbucks with are the washrooms and the music. I like their choice of music, but the volume has this nasty habit of creeping up until the speakers foghorn about it. The washrooms aren't always stocked and cleaned, but I am pretty sure this is due to the ridiculous demand of trying to keep up with so many order queues. Even when the store and drive thru are in lull, the other queues are going full blast. It seems no one in upper management at any of the fast foods has put together that running the added queues of skip the dishes, uber eats and mobiles orders does not only mean you need more staff, it may actually exceed the available capacity of the food prep space.
(Translated) The best coffee, I'm in heaven ???? !!! (Original) Le meilleur café,, je suis au ange ????!!!
Great Starbucks in general as it usually is, but like it usually is, it's very densely packed. Make a mobile order if you can!
Bad service. Wouldn't take 100 bill explaining they have no change. Attitude problem.
Nice tea
Clean and nice
Worst service ever
Do you grind each coffee bean by hand or something? Seriously, what takes so long? Are tiny little elves in the coffee pot making sure each drip is worthy? I've given this location time to adjust to new employees and a new shop, but literally I have never been to a Starbucks where there are 4+ people in line and several employees in sight with nobody taking orders. Even worse is trying to use their drive thru. I wasted 30 minutes stuck between cars and then another 10 minutes AT the window. What's up? Customer service in every other sense is fine, but at the end of the day this is a coffee shop, not fine dining and not a sit down restaurant where I wait 30 minutes for my server to bring my food to my table. This. Is. A. Coffee. Shop. Train your staff to manage the line and have orders come up a little more promptly. It wouldn't be so bad if you didn't visibly have so many employees behind the counter seemingly doing busy work. Find a better system. This town finally got a Starbucks and it's the worst Starbucks I have ever been to in the history of Starbucks.
Great service, quick and orders were perfect.
One of the best, good save to relax and socialize
The barista on the clover this morning was brilliant both in coffee making and personality
Nice in the evening on weekdays. Usually fairly quiet. Commonplace to see uOttawa students and professors here.
Grande white chocolate mocha with extra shot of espresso is to die for
The staff here are great, friendly and work hard. I love Starbucks even though it is more expensive.
Looks more inviting from the outside than it actually is. Very limited seating, not that inviting.
Not a real sense of urgency on completing our order. There are five drinks and they completed an order for other people in between completing mine first. They were busy but they need some management to focus on one thing at the time. They also only had pictures of food to purchase so I imagine the box in the back was where the “fresh” snacks came from lol.
Good customer service and great ambiance.
Nice and clean. Good service.
Excellent service......
I go to Starbucks about 2-3 times a month, and I am always so happy with the service I receive at the Saint John Starbucks. I almost always go through the drive through, and get two drinks, it takes about 2 minutes, and they never ever get my order wrong. Starbucks can be expensive, especially if you go often, but it helps knowing you will get excellent service.
5 starts for starbucks
Unorganized, left a friend waiting for a simple drink while multiple orders placed after hers were served.
Very efficient polite and friendly
Best place for coffee
Asked for no foam and had 1/4 cup of foam I got ripped off
There is literally absolutely NO Frappuccinos available AT ALL not a single one out of the 16 available and 7 specialty ones. Especially during happy hour.
Great spot! Friendly staff!
Super friendly, good coffee, but always a little slow.
Fast and friendly just like all Starbucks
Mmmm have you tried the delights of coffee
Good as usual. friendly staff and quick with their orders. Most recent time I went in I felt so warmly welcomed and love the interaction with the staff. Definitely a solid play to grab a coffee!
(Translated) Good (Original) Bon
Service
The service and drinks are always excellent here. I tried a new drink once and didn't like it. The barista gladly changed it for me!
Nice and friendly environment!
Neither of the only two drinks I like available, literally never happened before, ever. Truly disappointing on a roadtrip.... sad face
This store has the best customer service! After one visit, they know you by name. I hadn't been in months and they still remembered my order. I'm not a morning person by any means but this store helps have a great start to the day!
Nice hot latte .service a little slow .always enjoy the dream bars
I don't usually do Starbucks in Niagara falls since it's a tourist town and the prices are always jacked up but I found myself needing some coffee and had a gaggle of kids in need of hot chocolate. I happened in to this location only because it on the way back to the car and we were greeted by 2 of the friendliest employes ever. After learning that star bucks no longer does the kids size hot chocolate Kenny helped me find a good solution that didn't break the bank like buying 3 of the full size ones would.The kids then enjoyed their beverages overlooking Clifton Hill while I attempted to search Google for a good sushi place. There were many options so I thought I would ask the staff at Starbucks since they were locals. I approached the counter, greeted with 2 warm smiles again, and asked where one goes for good sushi in Niagara falls. Kenny confirmed with Audrey that Wind Sushi was the place to go and then Audrey called them for me on her own phone! I couldn't believe it. She found out the kids rates for me and when lunchtime pricing ends (since it was currently 2pm). I get that the pricing is inflated, but so are most places in Niagara falls and the staff can't control that. This review is for the facility and people in it. The service was exemplary!
1 out of 4 drinks was not correct but the quality was there.
Awesome staff
After my third espresso macado restratto shots whole milk bone dry extra foamy Three trys all failed to make a proper coffee. . The evening before same experience.. Starbucks head office train your baristas properly .. Never again at this location....
Take out
its starbucks
Unfortunately one of the worst experiences I’ve had at a Starbucks. Took 10-15 minutes in the drive thru waiting at the window for my order. The funny thing was that there seemed to be a lot of staff but they were all joking around. I’m all for fun at work but please don’t leave your customers sitting/standing there. My croissant wasn’t warmed up and they seemed really confused about what a cold foam cappuccino was when it’s one of the drinks they are advertising currently. I generally love Starbucks as a company but something needs to be fixed here.
Generic Starbucks Retail store. Unlike other Sbucks in the Regina, that are a part of other establishments (e.g. Sbucks @ Chapters, or Sbucks @ Safeway), this location is Starbucks completely on it's own. This is great and I appreciate it .... BUT, the catch w this location is that this is not a corporate store, it's a franchised location, which means you will NOT be able to claim loyalty rewards at this location. You do get loyalty points for purchases though. The place is clean and the staff are friendly..
Always great service at this location. Often do mobile order and it’s ready when I arrive. Drinks are always made well.
awe whatever
Good coffee
Typical Starbucks
(Translated) The customer service is warm and quick and I personally find their guava drink to be just perfect but there is way too much ice because the drink is drunk faster than a little school game. (Original) Le service a la clientèle est chaleureux et rapide et je trouve personnellement que leur boisson de goyave est justes parfaite mais il y a beaucoup trop de glace parce que la boisson se bois plus vite qu'un petite jue d'école
Other
Hate to say it but the worst drinks I’ve had in this region were at this location. Strawberry coconut drink was 3/4 ice, how is this fair for the price? My friend also ordered a PSL and it was as if the cinnamon cap fell in the drink, the flavour was extremely over powering and not mixed in. I understand we’re human and we make mistakes but we are also spending our earnings on these drinks. Taking the time to ensure a product is good before it goes out is essential to keeping loyal customers. A little goes a long way.
Staff and service is above other places
Always so kind. Lovely staff always.
Service was rather slow but staff were patient and pleasant. The sausage muffin was delicious.
Good staff!!
7 staff limit to 10 people in store. Standing for 20 minutes for 3 drinks. The staff member handing out final orders is constantly forgetting other drinks. This place is absolutely sad. There’s something to be said about efficiency and Tim hortons is screaming it at me from a block away.
Nice little coffee shop. A bit busy on summer weekends.
Free parking, great staff who handle not on the menu orders, caffeine ++ :)
Nice Starbucks across from Lakehead University. Nice place to chat and work.
Great drinks got out order mistaken so we got a free drink. Verg good service absolutely not the servers fault it was loud.
Great staff, killer internet speed. 90MBPS up and down.
Good service
Order was ready on arrival. Parking at this location is a bit challenging.
(Translated) Very expensive $$$$ _ (Original) Très chère $$$$_
Not many seats inside. Overall a great starbucks location.
Stood in line for almost 10 mins with only one other person in front of me. Asked them to make me a drink in my venti reusable cup, must have forgotten about it because we stood there for about another 15 mins waiting as they served everyone that had paid after us. Then finally asked us if we were waiting on something. Keep in mind there were about 5-6 staff behind the counter. Not very impressed, some staff were slightly rude and very uncoordinated with each other...
Placed mobile order at 540p...Go at 550p when they said it would be ready. At 552 the girl asked why I was waiting. I told her for a mobile order....she said no there was no order, then went and talked to another girl and came back and said well you know it takes five minutes to steep. So waited 15 minutes for 1 drink. Disappointed in waiting after placing order....but drink was good
What is the point of ordering a head on the mobile app. If im standing there waiting 10 mins after my available for pickup time???? Just to continuously be told "they are working on it" to only receive a drink that has clearly been sitting on the counter sweating for the past 10 minutes. Please get it together!!
Amazing and friendly staff. Can't wait to make this location my home location
As usual the same brilliant coffe
Love Starbucks.
Whenever I come to visit family nearby I always stop by and grab myself a coffee here. The staff is always kind, even if they always spell my name wrong, it's okay because the coffee is worth it.
Convenient location, great friendly staff, and they always make my drink right!
(Translated) Good coffee (Original) Bon café
This store offers large, cozy cafe, fast service and a very friendly and personable team. This location also has a drive through and is close to down town in a convenient location right off of highway 97. A perfect stop for a quick coffee & snack, and also a nice place to meet up with a friend and have visit in the cafe.
Spacious Starbucks with parking and a bus stop right outside. I’ve waited in snow storms at this location and have used it for meet ups as well. Staff is nice and you don’t feel rushed.
Very friendly
Fast service thank you
So very busy and the staff are keeping up.
Loving the new Starbucks app. I order before leaving the house then when I show up it's ready to go. Fantastic. And she. I order in store the baristas are always friendly and as fast as possible.
This Starbucks is the best. Carlo, Joy, Gail and Raven are by far the best baristas.
Outside noisy and inside not preferable place due to covid, little expensive for similar product compared to other coffee shops
Best coffee ever !
The staff here are hands down the best, and I've been to many different stores.
(Translated) It's perfect, you still have some things to improve but in general it's going well. thank you so much (Original) C'est parfait, il vous reste des affaires a améliorer mais en général ça va bien. Merci beaucoup
(Translated) I have never had such good service in a cafe / restaurant !! We were presented with several kinds of coffee, made us feel them to better understand the differences. What surprised me most and especially touched me was when one of the employees (I can't remember his name. He was working this Saturday April 14 until the closure.) Came to serve us a tasting of a cinnamon dessert with an excellent little coffee as an accompaniment. A very nice thought that I and my friend really appreciated! :) Thank you so much! (Original) J'ai jamais eu un aussi bon service dans un café/restaurant!! On nous a présenté plusieurs sortes de café, nous les a fait sentir pour mieux comprendre les différences. Ce qui m'a le plus surprise et surtout touché, c'est lorsque l'un des employés (je ne me souviens plus de son nom. Il travaillait ce samedi le 14 avril jusqu'à la fermeture.) est venu nous servir une dégustation d'un dessert à la cannelle avec un excellent petit café comme accompagnement. Une très belle pensée que moi et mon ami avons vraiment apprécié! :) Merci beaucoup!
Not too bad, decent Starbucks
(Translated) Beautiful (Original) Très beau
Great staff.. Drive thru is a little slower than others
(Translated) Next time I visit your branch, I'll make sure to bring my hat and mittens. It was ridiculously cold, even after I informed an employee. (Original) Prochaine fois que je visite votre succursale, je m'assurerai d'amener ma tuque et mes mitaines. Il faisait ridiculement froid, même après que j'en aie informé un employé.
This Starbucks location replaced one that had two front steps that prohibited me from going in. As soon as I saw that it was relocating I knew I had to go in to demonstrate that people with mobility issues enjoy coffee too. This space is large and the long tables have a very farm-to-table feel to them. I plan to go back there again soon.
ok
It a great sit down and coffee place
Premium coffee❤️
Mobile order was forgotten. Baristas making the wrong drinks for all the people waiting. Not following covid spacing or crowd control. Drink was still wrong.
My favourite place to study: plugs, Wi-Fi and lots of seating! The service is usually great and very fast
Nice place..
My favorite coffee place
Great
I went through the drive thru and asked for a chi tea latte with soy. They gave me one with milk. The drive thru line was ridiculously long I didn't go back and have them fix their mistake.
Good coffee, higher prices but the selection is nice. Good ambiance, nice place to go for a quick coffee chat.
One of the best location of Starbucks
Possibly the most efficient Starbucks I have ever visited. Tons of staff on hand working the drive-thru and storefront. Lots of parking and smart drive-thru layout. Staff was friendly and greeted me promptly. Store was very clean.
(Translated) Always aq (Original) Toujours aq
As a customer I'm ashamed by how this place treats their staff. And how customers treat staff horribly and management does NOTHING.
I wish if there is less than one star, had such a bad experienc when I ordered a drink with less ice and it came with more than half of the cup ice and when I asked to change it, she said she can't give me extra juice so I asked for a spon to take the ice out and this when I realized that more than half of the cup was fillied ice, why any one would pay 6$ for just ice with little juice inside the cup, I paid what u asked for and I should get what asked for. This not the first bad experience but its a lesson learned because this will be the last time to go to this location and I am even thinking of cutting off the entire Starbucks. It just makes you upset when u just looking for a good drink to relax.
Service was good and staff was friendly but they got my drink wrong!
Terrible location for having item on the menu. Last 3 times been there don't have items on the menu. Yesterday asked for 2 different menu items, none in stock. Staff apologetic but I will be heading over to Dr. Javas from now on.
The staff are very nice and chipper. I have had my drink made wrong a couple times, but they are quick to fix it. The two egg snacks they have are amazing. I like the egg white one more but both are very tasty.
Favorite spot during my practicum. I would go there all the time. Generally speaking I love Starbucks
Good service and some nice matcha drinks. Not a long wait even though the drive through was full.
Awesome coffee ???? and I sat outside on a warm table and super service!?
Way too noisy for most normal people.....
I always order the same thing and they get it right 70% of the time.
Strong stuff
For a Starbucks this one is actually pretty awesome!
Gross and overpriced.
Very good over all. The location is clean always, has friendly staff, and great service. There is a nice outdoor eating area which spills out into King St. My only quibble, which may or may not matter to anyone else, is that this location has the water temperature too high for coffee. Sounds silly, but other locations have better flavoured coffee because it is not burnt by the overly hot water.
Friendly staff and good coffee. What more could you ask for? Be nice to your batista please
Why, like this one, is Starbucks surprised I'm buying Via ready-serve? They always have it yet the order always seems to confuse.
Niece went. She loves it
Take out
It was super hard to speak with the cashier. I made a small order and I had to repeat every word a few times as if I’m ordering coffee in the wrong place. I wanted “Oat late” and she goes “Quad late?”, and I repeat myself a few times more clearly and with variations but she still goes “Quad milk” etc, and we thought we eventually understood each other. Anyway, I rushed back to the car and was on a long road trip and I hated the coffee as it tasted unusually strong and burned. Later on I felt headache and nauseous, I checked the cup to find out it was regular milk with 4 shots! So I had dairy with double the amount of caffeine. That was super annoying as it affected my driving in addition to wasting money on tasteless coffee. I order coffee daily and when the cashier didn’t understand me she should tried harder rather than giving me whatever order.
My wife loves there coffee and lemon cake
Friendly and quick
Starbucks in the north end by Canadian Tire is the only one I like to go because they hit the mark and beyond every. single. time.
???????????????? STARBUCK'S IS AWESOME
This starbucks is nice to sit inside. I enjoy he atmosphere, spacious but also cozy. Drive-thru never disappoints either!
Very nice. Lines aren't usually long. There may be new baristas, so it might delay your order.
Expensive but good
Nice place! Have been going to this location for the past 3 yr
Nice staff but the slowest service at a Starbucks I've had anywhere. Doesn't matter the time of day, or whether its drive-thru or takeout. Pack your patience.
Walk in experience was good. Typical Starbucks and typical Starbucks staff.
Fantastic staff, everyone always remembers my name (maybe that's just because i go there so often though). Quick drive thru and always quality drinks.
Service impeccable.
Great service, great drinks, warm atmosphere, what's not to like
Expensive
The staff is very nice. There is not alot of seating, but it's a mall so there are places around you can sit.
I had an absolutely AMAZING experience with a barista named Brittany! She was very helpful and made me feel very welcomed and made my Starbucks experience the BEST I've ever had. Such an amazing worker and a great representation of the company.
Prices are 100% tourist trap, don't go there. 1 Star goes for the free wifi and moderately friendly service.
(Translated) Very well (Original) Très bien
Ordered in store today and they got the name wrong for the first time, otherwise great place.
Outstanding personal and customer service
Renovated but not as much seating as before seems like. Very nice though.
Very slow service recently
Nice place to have coffee and start your day.
Always a good Starbucks fast and nice staff there
Super clean and great staffs. The girl that was preparing my coffee mastered it. Was delicious. Thank you.
Just walked by this location and there was this asian girl serving drinks that wasn't wearing a mask over her face, she had it around her chin.
Nice and clean but definitely more on the sterile side. Doesn't feel like a place to sit and relax and chat. Needs the couches and chairs that Starbucks is known for
I just liked it
Try the juniper latte, like drinking a Christmas wreath. So different!
Not impressed with the baristas attitude. I ordered a drink and she had to make remarks about my drink of choice to her coworker.
Nice coffee shop.
The girl in the window was nice, she said helloooo
So far, I would say it is not a too bad place to visit. They offer a lot of discount on the coffee in Saturday. You need to ask the receptionist for that tho. Other than that, I guess you are expected to get very cheap pop green tea with your starbucks ticket. Another trick I want to share with you guys! On yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah ! To be Frank, So far, I would say it is not a too bad place to visit. They offer a lot of discount on the coffee in Saturday. You need to ask the receptionist for that tho. Other than that, I guess you are expected to get very cheap pop green tea with your starbucks ticket. Another trick I want to share with you guys! On yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah !
Yum.
Great drink and great barrister
Standard Starbucks. Good coffee, good service. Due current events, limited seating ????. Always a bit of debris on floor or tables as I suspect store is a bit understaffed.
Delivery
Spacious
Love this location. Drinks and food have always been made fresh and correct. The staff is always courteous, upbeat and working hard. Sometimes they are extremely busy with longer wait times (totally worth it though) but it's to be expected with it being the only location.
Always good
(Translated) It's a Starbucks. Not much to complain about. Good service. (Original) C'est un Starbucks. Pas grand chose à redire. Bon service.
Great coffee. Fast service.
We stopped here 2 weeks ago and the bathrooms were closed even though other locations were open. No biggy slow COVID opening. But stopped today and they are still closed. Now this is pure laziness and not COVID related. Will not support this location going forward.
Very long wait times order 15mins ahead atleast!!
Always good
Nice place to enjoy the coffee of your wish ! And one of the best locations in Ottawa you never want to miss out !!!
The people where super nice here I had crutches and they helped me get in and took my order while I was seated.
Pleasant Atmosphere as Usual
very nice location
Too expensive and I don't drink coffee
Great staff, always wslk away happy
I love the small cozy atmosphere of this Starbucks. They have a large menu, the largest in Peterborough. The staff were super friendly! Their new Clover Brewed coffee is some of the best coffee I have ever had, they were out of a couple types, but the barista was very apologetic and helpful. Its a nice spot to just sit and relax with friends. Hands down the best Starbucks in Peterborough!
Store hours say they open at 6am. An employee opened up at 5:55am and then let 3 customers in, while locking the door as I walked towards the entrance. The other employees showed up 5 mins later. 10 mins later they opened it and nothing was ready inside. When I ordered a Christmas Blend coffee, the Barista appeared to actually MIX 1/2 that flavour and Pikes Place, since apparently the Christmas Blend was not ready. I won’t be back.
25 minutes in the Drive-Thru at 7:00 p.m. when they seem to have a full compliment of staff. Latte was also not well steamed. Was more cappuccino consistency
I visited these guys during the last hour of happy hour for a promotion. I have to say these guys busted their butts to meet the demands of 20 people and did it wonderfully. I think the drive in planning is horrible though making the entire lot pretty inaccessible. Otherwise i was impressed with this crew.
I’ve been going here for 3 years. I like this place. Service also nice
Always super friendly and smiley! At the Starbucks drive thru this morning the lid wasn't quite on right and it spilt all over my car ... they handed me napkins, wet cloths to help clean it up, made me a new drink and covered the cost of my order! Awesome customer service!!
Fantastic
The service from the trainee and his mentor was excellent. Thank you
Friendly service, good beverages. Convenient location.
(Translated) Good service, friendly atmosphere. (Original) Bon service ambiance conviviale.
Good customer service can only get you so far. Being extra friendly does not make up for poor understanding of a simple order. Ordered a Venti 4 cream 4 sugar. What I got was a Venti double double. For someone who enjoys creamy sweet coffee, this was a major disappointment. My search for a new coffee shop around my workplace continues!
Service
This location gets very busy on the weekends but I was pleasantly surprised. Nobody dropped the ball and we got served fairly quickly.
very rude staff one spit on me
They've done a great job maintaining a friendly vibe among staff here.
Service is really good and they spell my name right. Other than that it's just any old Starbucks which I love so 5 stars
I enjoy the Cranberry bliss
Love the coffee
I enjoyed their coffee!
Not the best drink but overall, quick, friendly service
This is one of the nicest Starbucks I have been in.
Norwich location is the Worst experience ever, wrong order and staff had no clue what they were doing!
The whipped cream was awful , The workers gave my British friend dirty looks when we came to use the bathroom is it because we had timmies ALL SHE HAD TO DO WAS PEE AND THEY DIDNT RESPECT HER....
Like poop
They are very nice and super sweet and patient with me. I don't go to Starbucks often and they we totally ok with me being a newbie with ordering. It was my daughter's first time and she loved it. Such a great experience for us!
Coffee
Incredible staff/service makes it worth going out of the way for.
you ruin lives
Amazing Employees, so kind and respectful
I come to this location often, always receive good service. But today they went above and beyond. My drink came out a bit longer than it usually does (still super fast) but they went out of their way to apologize even though I didn't mind. Keep up the good work ???? I was in store today and the employees here always go above and beyond to make sure you are satisfied and welcomed. (Edit) Today there was this young man who looks like he loved his job. Asked every customer he was making a drink for how they were doing. Also when it wasnt busy he even went around cleaned up and asked customers if they wanted water. Keep up the great work.
I've only ever had one incorrect order here, the staff noticed before I did and gave me a free drink without me even asking. This location is very busy, and there's usually at least one person in training, but they're always so pleasant and friendly. Just today I had to wait a few minutes for my sandwich, and the staff member at the window, Ethan, started toasting it and just chatted with me until it was done. It's always such a nice experience at this Starbucks.
(Translated) It's my favorite place (Original) C'est mon endroit préféré
Always painfully slow and crowded because all 5-7 staff are prioritizing mobile orders - despite 15 people waiting right in front of them.
Staff seemed a little distracted while we were there, forgot part of the order however it was corrected easily.
This location is amazing with timing of mobile orders! Whenever I pickup, it’s usually 2-3 minutes early and always ready for me. The staff here are super friendly and I enjoy getting the double chocolate brownies so much they bag it for me since I always get more than one (LOL) September 19, 2021 update: highly recommend the Apple Crisp Macchiato, perfect autumn flavour! Been getting this since they released it late summer. So amazing! The drink pairs well with the cinnamon coffee cake. Picture included (in the bag ate more cinnamon coffee cake) ???? As usual, the service at this location is superb; Friendly baristas! Absolutely love ordering via mobile app coz it’s always ready before I get there
Lots of seating inside. Good to place to work or have a meeting. Friendly staff. They even spelled my name right.
(Translated) Coffee or coffee? Both very tasty (Original) Koffie of coffee? Allebei erg lekker
Hope you have LOTS of time to wait. At least 15 minutes for one hot drink! Plus expect your order not to be right. They run out of supply’s often...like drink trays
My go to starbucks, even when another one is closer I'll go to this one first.
The washroom always has mile long queues. But the service makes up for it.
(Translated) Great service and the best coffee in town! (Original) Excellent service et le meilleur café en ville !
Not my favorite Starbucks but nice enough. On the Avenue and conveniently located.
The staff at this site have been incredibly professional, friendly and efficient. i would like to add that Ashley, the barista, provided an incredible experience with her outgoing disposition. I will be returning to this location at a more frequent rate due to her service. Thank you so much Ashley!
Went in bought 2 packs of coffee and 2 strong brew 1 specialty - 2 coffees poured 1 wrong Waited 25 min for 3rd coffee - both strong brew stone cold sitting on the counter for whole time. When complained got worst attitude ever. Never going back will drive the extra 15 min to St. Catherines where they have a personality.
No healthy muffins for my breakfast. They had the pumpkin spice, which is delicious but fattening. Then they said they had a blueberry muffin that was not on display. I decided that may a better choice, but it turned out to be a piece of caked disguised as a muffin. Disgustingly unhealthy for breakfast!
Love their latte's
Consistently poor. Store is always unable to provide such basic products as Caramel Machiatos (Sold out). I have never seen this at another Starbucks. Messaging from the staff is "supplier issues". Of course, they neglect to mention that Starbucks is in fact the supplier. Honestly, how hard is it to get your ordering correct?
Despite being a very busy location serving a lot of drive-through customers that come off the highway or from the outlet mall, the staff is very polite and friendly, upholding the Starbucks service! I think they could use more baristas on the floor during busy rushes though.
Although an industrial appearance from the outside, the familiar Starbuck distinctives, the warm and friendliness of the baristas, the busy patrons travellers and students and a plethora of laptops and cell phones, and best of all the beverages being prepared, is well, splendid.
Decent coffee. Not a long wait
Just visited this evening, we were served by Nick and he was exemplary with the customer service ! Thanks for the awesome service and try The dumpling house in TO if you are in China town.
So this is my fav starbucks. Gals are always great!! And my drink is perfect! Almost always. …
They are good and it is my first time
Very good cappuccino
Loved it
Always great, drive-thru is brutal because of how busy it is at this location. Great & always friendly service
Amazing drinks and wonderful customer service. The majority of the workers there are very friendly and seem to enjoy working there. But, when I went to this Starbucks the other night, there was a woman working who was very unfriendly while taking my order. She didn't seem happy to work there at all and she didn't seem to care about her job. I understand some people have their off days, but I've gone twice while this woman was working and she acted the same way the first time as well. This could drive paying customers away, so I would advise you speak to your staff about positive customer service. Otherwise, a wonderful place for a treat!
(Translated) Courteous service and fast really clean place. (Original) Service courtoie et rapide endroit vraiment propre .
Priced significantly higher than other locations and overcharged on top of that. Unusually weak coffee and made a mistake on the order and had empty shakers at the bar... Worst Starbucks ever?
Crazy expensive but the coffee is good, and the tea drink are nice too.
Amazing staff.
(Translated) Nice team and good service (Original) Belle équipe et bon service
(Translated) Very good service (Original) Très bons service
(Translated) Good coffee. (Original) Du bon cafe.
Things you usually get for &3.25 in Toronto you get charge here for $6.00. Over price cause it’s a tourist attraction?! Maybe?! ????????
Great service. Fast and they made my crazy order right
Great!
Love the egg bites!! And a Americano right before hitting gym is the way to go lol.
I love their cappuccino. Great service and friendly staff.
It's a Starbucks so you know what you're getting and it's one of the few standalone SBs in Scarborough. Only complaint is the drive-through and how it backs up the parking lot when it is busy. For those driving there, I would suggest to try and go outside of normal rush times such as the morning.
Take out
Excellent customer service at this location. Espresso quality is excellent.
Terrific. Costly but worth it !!!!
Other
Expensive, huge lines, etc
Nice place, very friendly and lovely staff...
Incredible service, kind staff, and the drinks are always made correctly :)
Great lattes, nice staff
Fast, friendly service
Extremely friendly staff even though we got there around closing time - let us come back in after we left and filled up our 1 year olds water bottle!
All the employees are super nice and efficient, also if you go to Starbucks at the right time sometimes they'll have free samples!! The store is also super clean!
Quick service, friendly staff, delicious products. Well staffed, and clean
Nice Starbucks, terrible toilet situation????
Friendly service. Yummy treats.
They managed to mess up both my orders and when I asked them to redo ONE I got major attitude from the woman making the drinks.
Lovely place, seems like a small place from outside but it's actually quite spacious. Standard Starbucks menu as expected.
(Translated) Good auto service (Original) Bon service à l'auto
Easiest THE SLOWEST Bucks by far. Line up blocks the parking lot, inside is no better. DEAD SLOW.
Had the best tasting Iced Chai Tea made my Sabrina. Thanks
Good Verity of food and hot cold beverages.A social hangout.
I love Starbucks! Please open a full store here!! I have a lot of gold stars. :)
Plain an simple....this is the spot. Grab a coffee, meet a friend, study, people watch, read, draw, take a break from lunch, have an important meeting, grab some souvenirs, make it an adventure on one of the busiest streets in the city of Halifax.
The usual.
Kiera was SO kind and lovely. She had the best energy and really made my day
Great staff,they make a real effort to get to know you!
Very friendly and attentive staff. It's a regular stop for us when visiting family. Food and drink orders are excellent and completed promptly.
Coffee was fresh. Staff were fast, friendly and courteous.
Lovely new store with a drive through (which can be backed up quite often)
I am only giving this coffee shop one Star The few times I have come in here the people working here seem very unhappy to be working here, I have not once received friendly service till today from the guy working at the till, he was the only friendly person working there.
Bree is the best. Our extended family stopped by here late in the evening and Bree helped us going over and beyond with our complex orders. Wish you the best!
Great staff! Starbucks quality coffee. But the staff are amazing!
Pike place roast is money
Meal type
Expensive
(Translated) Personal courteous, friendly and efficient. Excellent latte if you like this kind of coffee. (Original) Personnelles courtois, sympathiques et efficaces. Excellent latte si on aime ce genre de café.
Its a coffee shop
Dougall location is amazing.
The staff here are really friendly!
I mean this stuff is like crack. I love me a soya caramel macchiato
Super friendly staff that made me feel welcomed when I walked in. Made a great latte as well!
Great location and staff. Friendly patrons.
I've personally only gone here a couple of times, and so far I don't have anything negative to say about it. The coffee there is great, they're really good at keeping everyone safe, and the people there are so nice. every time I go there I leave feeling a little bit better :)
2 expensive
(Translated) Personally, I didn't really like it (Original) Personnellement j'ai pas vraiment aimé ca
Crowded and loud
Excellent service but too pricey
Really long wait , and my drink tastes disgusting. I felt bad for the girl making drinks by herself so I didn't want to go back and ask her to remake it.
Love Starbucks
Very friendly and helpful baristas it is a nice clean store but parking can be improved. Starbucks should train their staff to distinguish between a true service dog and a pet. So the public health people will not fine them for letting pets in.
Worst Starbucks charges extra for addons to your drink the overweight lady who works there
Very good service
Starbucks is up there with Doktor Luke's, Ugly Mug and The Gaslight Café, all top notch and excellent coffee shops. Really appreciate the variety in cafe culture here in Sydney.
Waiting time is insane. 30 minutes for a coffee it's not normal.
Arrive early if you want a good place to sit and work.
(Translated) The employees and the place are wonderful, but the coffee is gross no matter which Starbucks you buy it from. It tastes like sodium bicarbonate ... (Original) Les employés et l'endroit sont merveilleux, mais le café est dégueulasse, peu importe le Starbucks où on l'achète. Il goûte le bicarbonate de sodium...
One of the good ones - they don't make the coffee undrinkable like some of the others. Clean and well managed I think.
It is popular for coffee spot in the mall.
Starbucks in Trenton is awesome! Great service always friendly.
(Translated) I am 2/2 for errors in my hits I understand that errors happen but 2/2 for coffee with whipping cream ...... casi $ 7 per hit ???? (Original) Je suis 2/2 pour érreurs de mes frapp je comprend que sa arrive des erreurs mais 2/2 pour frapp au café avec creme fouetter ...... a casi 7$ le frapp sa fait ????
Great morning staff. Nice hair color ALEX!
Friendly staff great coffee ☕????
The only Starbucks I go to! The employees are amazing and always friendly. Their drive-thru sometimes get busy but I never have to wait too long.
Fav spot for coffee
Have monthly Meetings there for Feathersinbc
Meal type
(Translated) Staff smiling and very friendly in general, big armchairs to stop for a moment, and the drinks are very good (even if the specialty drinks are sometimes too sweet). The price is the only problem. (Original) Personnel souriant et très sympathique en général, gros fauteuils pour s'arrêter un instant, et les boissons sont très bonnes (même si les boissons de spécialité sont parfois trop sucrées). Le prix est le seul hic.
Had an amazing Caramel Maciado this service was excellent and taste was delicious Starbucks always makes the best specialty drinks
I didn’t like the taste of one coffee So They make another one free ofcost. Plus awesome serive ❤️❤️❤️❤️❤️
Typical small SB. Nice patio if you don't mind parking lots.
Everyone here is so friendly. Especially Lu.
It always upsets me when I present my Starbucks card and then they say "You owe me..." for the balance of my purchase. It might be nicer to say "the balance is...". Thanks!
always busy...yet still always friendly
Went in for my favorite drink and noticed a new seasonal one on the board. When I asked the employee behind the counter about it she gave me the impression that she did not want to do anything more than take my order. Like, "I'm not here to answer questions"! Her attitude was not friendly at all, in fact she was condescending when she barely answered my 2 questions. Made me feel uncomfortable. Really unprofessional customer service.
They have a clover machine
Awesome service. Amazing employee.
I’ve only come in twice but both times it was Sonny working and both times she really made my day. Really great customer service and you just can’t help but smile when you’re talking to her. Great experience
Excellent cold beverage to beat the heat.
All I can say is EGG NOG LATTE. mmmm!! I spoke to an amazing barrista who enlightened me to switch milk to ultra pasteurized and its the bes! Thank you!!!
Slow
Friendly staff who greet the regular customers and 95% of the time guess what drink I am in the mood for before I know. They are the most Queer Friendly starbucks in Victoria.
Overroasted beens
This location is pretty good. They have lots of parking, they are easy to access and service is quick with lots of places to sit if you want to stay.
Very kind staff. Very caring and helpful.
Tall lactose free espresso Frappuccino ???? Friendly staff, easy local!
After being kind of regular to this location, we won't be back. Tonight we had a combination of BURNT coffee plus the most awkward and uncomfortable drive thru experience of our lives. It's 50/50 whether or not you get the right sized drink. Also they often forget the puppucino (whip cream for dog you can order). My sister and I have been here several times over the past month, but tonight was seriously the worst experience yet. We could have honestly gotten a better cup of coffee at 7/11, let alone any of the other places like McDonalds or Tim Hortons.
The dark roast is to die for.
The worst Starbucks location ever. First, I can’t reload my loyalty card there, it’s a way overpriced (almost double the price as in other Starbucks locations across Ontario), it took literally 10 min to make my drink and, you wouldn’t believe it, I had to throw away my latte as the taste was disgusting (must be a spoiled milk). It was a total wreck after a wonderful day spent at Niagara Falls. So, if you don’t want to feel like a “dummy tourist who got ripped off”, stay away from this location...
Very great to find this easily located store in downtown Ottawa during our trip from Toronto. Right off Elgin St, you can't miss it. Wonderful quick service, actually quicker than most back home.
staff was friendly and food was fresh out of the oven
Nice location with a much needed recent renovation. The Starbucks experience you'd expect. It can be a bit of a challenging parking lot which is a reason for the 4 star review.
Friendly and quick service. Too many kids taking up the individual tables for HOURS on end.
Coffee never the same and orders not followed
Amazing staff, efficient workplace, and always clean. My favourite Starbucks to go to if I'm having a bad day because they just understand.
The coffee was good and the blueberry muffin was Awsome ????
Great staff
Love the coffee and the space
Just had some coffee and read my paper
Attempted to order in French and the sign I thought was my item was not. They made it right for me, without question. Super friendly staff and very clean location as well. Constant stream of customer ers in and out but not so busy you'd rather not stay a while. Will be back if ever in the area again.
I went to Starbucks on late afternoon on Wednesday and on Thursday just before 12:00pm. There is a female that works drive thru who both times was rude and absent minded. She brought me the wrong drink on Thursday and rudely told me to pick up the money that had fallen on the ground beside my car. I needed to get to work so I did not have time to go in and resolve the issue. On a side note the one fellow who works drive thru is awesome he always brings a smile to my face with how happy and enthusiastic he is.
A good place to be in when you want to work or have a coffee meeting for networking. Have charging sockets all over so you can take your laptops and work in a good ambiance as well. Free wifi and a good one !! Worked for me !! Just a little pricy for me to go and sit there. But free wifi is the main attraction there !!
Lovely space
I find at this location they never make the drinks correctly, standard or customized. So it's rather disappointing. The food is good because it can't be messed up. So recommend finding a different location or take your 50/50 chance your drink will be made correctly. It took 3 tried to get my drink made correctly and all I asked was to use whole milk instead of 2%..... good luck!
Very nice place in Rivelstoke
Starbucks has the best staff ever. And the coffee is great
Very good
Enjoy their drinks
Convenient location and spacious. Witnessed the staff admitting to making drinks incorrectly and only sometimes following the recipe books. Umm, what?! Staff needs more training. The person who was taking the orders was very awkward to interact with. No charisma and not very warm or inviting. Needs a stronger manager presence. The quality of service should be much higher. This location could be great, but currently is pretty weak.
Always good
Great coffee, great service!
Gas is $1.17/L. Nearly choked on the price. But last gas station for 150 km. Starbucks is part of the gas station.
Friendly staff, good location. A Starbucks is a Starbucks is a Starbucks.
Love me some frappuchino
Service
Huge field and clean with state of the art arena for hockey/ skating in particular.
Friendly staff.
Always good service, very polite staff.
Great ambiance
Very nice
Overpriced coffee
Really slow service. Understaffed
Love this place, it's my "go-to" coffee shop. Pretty much here on a daily basis, sometimes a couple times a day. Staff are super friendly, really great atmosphere.
Slow service and I've had many mistakes with my orders. But very friendly staff!
(Translated) Poor service. Yesterday we went in to order a coffee as the drive-thru was closed. A piece of paper on the door saying that exceptionally the cafe closes at 6.30 p.m. on Saturday evening. At 6:25 p.m. we come home surprised to have time to order only to be told by an employee, me and 4 other customers, to leave because our order will not be taken. Here is the worst Starbucks in history. (By the way, the lack of employees is really not MY problem.) (Original) Service médiocre. Hier nous sommes entrés pour commander un café car le service au volant était fermé. Un papier sur la porte disant qu'exceptionnellement le café ferme a 18h30, samedi soir. A 18h25 nous rentrons surpris d'avoir le temps de commander pour se faire dire par un employé, à moi et à 4 autres clients, de sortir car notre commande ne sera pas prise. Le pire Starbucks de l'histoire le voici.(By the way, le manque d'employés n'est vraiment pas MON problème.)
Drive thru was fast, the team member who took our order was quick, effective AND they had everything in stock that we wanted (this NEVER happens). Starting the day off right in Revelstoke, thanks Starbucks!
Great place to have coffee or tea or drinks. Good to see that they have been following the guidelines for Covid-19 properly.
To expensive. Coffee gross
Just another starbucks you see everywhere.
I ordered a venti Chestnut Parline Latte and received a venti Dark Roast coffee.
A busy starbucks but quality is compromised. And the kids messed up the order.
Not bad
Always excellent service and great coffee!
(Translated) Good service (Original) Bon service
Always great. Great service. Great drinks. Overall just great. Live their almond croissant. Try it
If I could give it negative stars it would be negative 10 Worst coffee ever tasted really burnt and way over priced !! NEVER GOING BACK !!!
Salted foam tasted not so good as other brunch.
It's a Starbucks. No suprises here.
Awesome place nice seating areas good drinks & friendly staff
Nasty barista went outside handled door, tables, chairs, chat with his friends played with his hair and walked right back into the store preparing drinks without washing his hands. He hAd this lazy I don’t care attitude was rude and disrespectful to customers. Last chance for this place never again. It used to be my fav but these young men’ s attitude and behaviour is dangerous.
I had the best drink there it was called the caramel frappuccino
Barista told me my eyeliner was awesome and I looked great. So nice to get a compliment along with a great drink!
Found everything I needed.
Though this place lies at a very important spot, I didn't like the seating area.
Very bad customer service, never seen something like that in a Starbucks store.
(Translated) Can you add a kiosk to the restaurant? (Original) Pouvez-vous ajouter une borne au resto?
Standard Starbucks however there's limited seating.
Great place to hangout, if you can get a table though. Always packed, no need to mention why.
Always fast and yummy! Love the Chai Tea Latte!
When I arrived the lady was super nice and welcoming it really made me want to go back and the other workers made sure I liked my drink asked if I wanted more ice more milk etc amazing service
Good
It's nice place to hangout with friends
Just your regular old Starbucks. The line up can be crazy so don't go when it's freezing outside.
Quick drive thru
not the fasted Starbucks but still Starbucks
Really slow service, not because there were lots of people in front, but service is just really slow compared to other Starbucks/standards. PRICE Premium: FYI be aware this location charges a little more, about a dollar coffee, than regular Starbucks because it's a tourist location. For premium pricing, should get premium service. Can have long line-ups even at night, so not a quick "in and out".
New Starbucks location. Great setup, friendly baristas, and a nice clean setup.
Friendly staff and late hours
Girls behind counter are talking cute but soooo damn loud, loud jazz music on the top, doesn't help. would never come back again. stores can't run themselves...mangers with common sense are needed apply here
Good coffee but takeout slow at times
Love this place nice ambience
Great coffee and drinks, except that drive thru barista doesn’t sound pleasant to serve.
Wonderful staff. Very caring. Delicious Espresso Macchiato.
Oddly enough, I had never been a fan of their coffee. However, frappes and lattes are another matter!
really nice this one in particular on kennedy RD, very laid back inspite of being on the road. very spacious and rarely over crowded. + you have outside seating as well for summer...
It was okay, a fair ways over priced. I'd prefer Country Style.
Ok place..
The comfortable chairs are gone, seems the inside seating is getting more crammed! Service is awesome as always. Stars reflect the locations seating.
I usually use the drive through and a regular morning customer of Starbucks at Kennedy and Lawrence location. Within the last few months they have messed up my order more than four times. You ask for a cold drink they will give you a hot one. Ask for a sandwich without meat and they will load it with bacon, lol. I have no idea what is wrong with these people. When you are going through a drive through the pain going back and trying to correct the order is really annoying. Well I decided to call Starbucks customer service and made a suggestion and the customer service agent told me that this location is a corporate location and is not a franchise and she will make sure that the district manager or the person responsible will reach me as soon as possible. Almost a month I have received no reply. If this is the way you are going to treat your customers the empire that you have built will fall soon ! Just a thought.
Great coffee but a bit too busy for my liking.
Meal type
At this location you have to order the window only if you don’t have a car you feel like a beggar
All my favourite coffee drinks and some good snacks. Yahooo
Never get enough
Clean bright friendly roomy
Friendly staff. They work well under the pressure of all of the long weekend travellers.
(Translated) Like all Starbucks, they recruit well. The staff were friendly and the products did the chain proud. (Original) Comme tous les Starbucks, ils font bien leur recrutement. Le personnel était sympathique et les produits faisaient honneur à la chaîne.
You have the rudes supervisors on the the floor. They could not honor a sime customer request. Someone needs to help these employees understand customer service. Will be talking to the manager and if I need to go further will do so if I do not get a good explanation of these two employees actions.
This is by far the best staffed coffeehouse I have been to. I go out of my way to make this my regular morning stop. Lots of love to these guys! Keep up the fabulous work! xo
Love to sit and read when ever I get a chance for a good cup of tea
Great customer service
Better than Tim horton's but with all the good local coffee shops why would you ever go here unless you wanted a liquid coffee flavored dessert
Be carefully I paid $8.50 for large Coffey and large tea????
I like ordering here,
The barista was too busy talking with a friend so it took her more than double the time to make our beverages, service needs some improvements
Other
One of the ladies behind the counter was super rude to my girlfriend about the mask being under her nose. Yelled at her to put it on correctly and when i let her know she could have responded more kindly about it she got upset and told me to leave the store.
Birthday treat today!
Great coffee
The ppl thst work there resly are plesent and know there stuff
Great service. Staff is fantastic. Thrilled to finally have a Starbucks in Welland
Caring staff, love their app, good salads and coffee, Desserts way too sweet, and not much variety.
Very friendly helpful staff
I dropped one of my 2 coffees in-store and this morning and they were so nice to make me another one, no questions asked. Thanks Starbucks!
A cozy Starbucks located in Uptown Waterloo. It's a nice location with a lot of natural lighting, but can get quite crowded as there are not many seats available.
My favorite place for a triple extra hot mocha.
We beat the rush by about 3 minutes. Line up quickly went out the door. Employees are nice, not super organized but they get the job done. Drinks tasted good.
Amazing coffee quick service.
Fast efficient and friendly. A good place to grab a coffee and sit down for a few minutes.
Stevie is an awesome batista!! Always friendly when I go there and he's working, no complaints about this location ever!! :)
Friendly service. But parking is always an issue.
Very bad costumer service
STARBUCKS. A blessing from the gods because of there pumpkin spice cold brew. If they don't have there pumpkin spice cold brew all hear IM SEWING
Fast, polite , great taste !!!
Great coffee and food!
Very good
Nice ladies there. Very helpful.
Very nice and considerate. Clean and spacious. Always great customer service.
Great staff
Decent Starbucks but smaller and small tricky parking lot. Also, set up inside is awkward for social distancing
They dont understand what light ice means and extra berries
Can't say anything negative
What coffee shop advertises a roast above the pot if they can only offer it to you as a pour over. Frustrating. At the same time the staff is very friendly and always gets the order right.
The coffee is expensive. The woke crowd is thick. The hair is colorful. It's a cultural cacophony of darkness. Great coffee though. :).
Lunch
I had a mocha frappuccino. It was delicious but expensive
Better than the one on St Martin.
Would be nice if they dont put half of uce in my venti size pink drink coz it makes the venti size to be like medium size drink.
Never stop there for myself...but usually for wife...was best experience yet
(Translated) Always a pleasure to go to this place. The people who work there are all smiling and in a good mood. ???? (Original) Toujours un plaisir d'aller à cet endroit. Les gens qui y travaillent sont tous souriant et de bonne humeur. ????
Trenton Starbucks are great the staff are so friendly..I reccomend this store..
Typical starbucks. They didn't call me when my drink was done though.
The Village Mall Starbucks is a great experience. The service is outstanding and the staff are always kind and ready to serve. Great way (COFFEE ☕ ) to take the dogs for a walk and then continue on with schoolwork.
Was in the drive-thru for over 20 mins
Get some sweets and treats in Satrbucks. :-)
The Barista was pretty slow and rude Took 15 min for a grande sized drink
Pretty regular Starbucks, but this one is a tad on the small side
A great place to be at. Relaxing. Sharon and the staff are an amazing group, very friendly and welcoming. Everybody knows your name. Much like visiting the neighbors. The dark roast coffee is my favourite, my wife has other drinks from the menu and has enjoyed them all.
Very friendly staff! Unfortunately however, they do not serve nitro cold brew at this location :(
Love starbucks
really great spot to get a drink with friends! staff is always amazing and I love chatting with them while I wait for my order!!
Very nice place with good choice of coffees, muffins, cookies, etc.
(Translated) Closed at 8:15 p.m. when it indicates 9 p.m. The employees came out ahead of us. Really disappointed! (Original) Fermé à 20h15 quand ça indique 21hrs. Les employés sont sortis en avant de nous. Vraiment déçue !
Service is quick, the interior is like a small open window cafe so the sunlight brightens up the place and people can sit down and enjoy some coffee as they do work. The drive through is very quick as well.
great staff always friendly and ready to help
Sunny is wonderful
It's a nice
Always friendly and great drinks.
(Translated) Very attractive and clerks are nice and smiling (Original) Très attrayant et les commis sont gentils et souriants
Fun for the family when were celebrating shannen birthday ???? ???? mitsubishi eclipse
In and out no line
A calm place.
It a Starbucks nothing too special
I hate this place. Overpriced mediocrity.
(Translated) I got the wrong place and the employees even in the rush of kind about 20 customers we were super nice super professional I recommend to all (Original) Je me suis tromper de place et les employe meme dans le rush de genre une 20aines de clients on ete super gentil super professionel je recommande a tous
(Translated) Too expensive too posh, coffee sireteux (Original) Trop cher trop snob , des sireteux dr café
(Translated) Incredible ! 35 minutes in line in the car before being served. Ridiculous (Original) Incroyable ! 35 minutes en ligne à l'auto avant d'être servi. Ridicule
Take out
We were out for a drive from TO and decided to grab a beverage along the way. This location appears to be quit new, still awaiting landscaping and grass. It was clean, the service was quick but there were no food items? (cakes, cookies, fruit cups etc) nothing in the cabinet.
My favourite place to get coffee
Good food
One of the larger Starbucks. Great to sit down and read or get some work done.
My stopover before starting my work! Great brewed coffee at its best!
Super friendly staff, great coffee as usual, comfortable seating.
Lady with the curly brown hair has an attitude problem and they take too long on orders. Upon sitting in the corner by the fireplace, we were asked to sit somewhere else, I asked why and curly hair lady said “Why? ???? Oh just cause I asked you too ????????????????????????.” Like we just wanna know if is it’s unsafe.
Not obvious as to where to go inside for online orders. App told me to go to drive through, but it has no drive through! Particularly slow today 23/01/22. Need to pay attention to details on mobile orders.
Too crowded ..charge for cup of water with purchase. Pricey.
good coffee and nice service.
Store is clean, staff are always friendly, drinks and food are about 95% accurate/made well which is still an "A+" in my books.
Great service
My beverage tasted great. Was served in a timely manner.
Lack of seating since the redesign in such a busy location is the reason for only 3 stars.
This place deserve 5 stars. The parking outside can't be a little tricky but all the magic takes place inside. Very formidable and knowledgeable team of baristas working hard to serve your favorite beverages. Absolutely no complaints here. Pure positives.
Good
It was pretty noisy, but love those caramel frappies !
Great, prompt service and friendly staff.
Ordered the caramel macchiato. It was good, but still tasted mostly of syrup. No complaints about service, though. They really know how to keep a line moving.
The slowest drive through on Toronto! I was behind one care for 15 minutes. They were taking more orders from that guy at the pick up! They had zero respect for the cars behind! If you want to enjoy your coffee do not go to this starbucks
They are, fast , kind, and accurate. Never a bad coffee, ever!
Meal type
Quiet and clean Starbucks, friendly staff, they also have their merchandise on sale
(Translated) they are all nice and great service :) (Original) ils sont tous gentils et excellent service :)
Fast friendly not one bad thing to say.
I must say... I rarely post such a negative review (if ever). The coffee was beyond horrible. Unfortunately, I did an advanced order and was in a rush. When I picked up the coffee, it looked... A bit too white. I settled back in for my drive and was going to enjoy my coffee. Yuck. I don't even think espresso was added! It tasted like milk with a bit of syrup. Check it out... while I have left and finally ended my drive, I will call... It was that bad.
Good location, not the coziest Starbucks to sit with someone and chat. More like a fly by Starbucks..
Clean, quick, great service!
Great service!
Unable to actually purchase anything due to closure of indoor dining area. Please update your google listing if you are not going to be offering dine-in as an option.
They always make my coffee the way I like it. Never complain.
(Translated) Smiling and competent staff! (Original) Staff souriant et compétant!
Spacious. Good study place
How in the world do you order a small coffee without getting ridiculed...
Great Wi-Fi.
Every time I order something here I wonder if they will burn my coffee or not. 75% of the time they do.
My favourite coffee joint
Cozy and warm nice fine for a coffee but be sure to check your wallet bit pricey. Nice environment and custom service
Short on parking but this location is very attractive and has seating for approximately 25. It also offers Starbucks Reserve coffee.
Go here if you want to drink coffee.
Very fast service even when busy, outside the outlet mall so no press of people around you. Will deff visit again.
Caffeine
Good location, but rather small. Always busy with people on their laptop's so don't expect to have your coffee at the shop. Overall friendly staff but can be slow service.
I was fine with the prices even though they were higher than other location since the location is near the fall. but the service and quality of drink were disappointing. Although we purchased two drinks which were over $10, to get a cup of water, we had to pay a dollar for the plastic cup. Never had to pay for the cups in other locations when I asked for it after getting drinks.
Great coffee
One of the better Starbucks I have been to. Staff are always friendly, place is clean, and coffee always good. Patio is a nice spot to hang out in too.
Coffee!
My favorite Starbucks in the city. Clean. And staff always friendly.
This location is always busy. The staff are friendly
Daily regular here. Extremely slow service and long wait times (drive thru and in store). Baristas have forgotten my drink in an order of 2 drinks before and even gave me the wrong order another time to which I had to go back. I understand this is a new Starbucks but there really should be in-depth training before opening so it can compare to the standard Starbucks service.
Other
Im a very regular customer at this Starbucks and until they hired new staff, I’ve had no problems with this specific location. In fact, it is the only one I’d pick out of them all. Recently, the satisfaction I’ve received has been slim to …
Amazing....
Re made my coffee after my fog at the top ! Lol
(Translated) Very good service as a barista at Starbucks it is always a pleasure to visit other Starbucks and this one is a great find !! (Original) Très bon service en tant que barista chez Starbucks c'est toujours un plaisir de visiter d'autres Starbucks et celui-ci est une belle découverte!!
Prizes were too high for the quality and the things to eat were cold. The guys were also quite unkind
Always great. This is an awesome location.
Tasty treats
Best Starbucks in Safeway in Nelson
Feel alive.
Nice cosy place
Usual quality of Starbucks
Took almost half an hour to get one drink and there was like 13 customers in the store
Good quality and great environment. But most times is a bit crowded.
Faster service then usual places
Massive new Starbucks in North Bay. Friendly staff, nitro brew, and everything else in a normal Starbucks.
Our nearest Starbucks location, lots of seating capacity, fast and frankly service always.
This place feels alive. Wonderful staff and coffee.
Dylan is fantastic!
Its a starbucks baby
Service
Under filled cups
Nothing can compare to Starbys!!
Great staff who are super friendly and make your order right, the patio is great in the summer and the lounging area inside is always clean. Just a heads up that the drive thur is slower than parking and going inside when there is a rush.
This location is a very unpleasant environment. The noise pollution is almost unbearable. The customer service was terrible. After receiving our order (which was incorrect the first time) we left. I had to come back in to collect the hotsauce which they forgot. I asked one of the baristas for it but was told I had to line up again. Really??
Fantastic customer service. The baristas are wonderfully pleasant and friendly... their happiness is contagious and always bring a smile to my face. You can tell they take pride in their work and the franchise. Million times better than any service I've gotten from Tim Hortons. So glad there is finally a Starbucks in Pictou County.
Good place to drink a coffee and chat.
It's Starbucks, confusing menu but great coffees.
Cozy place ,nice people.
$6.75 for small latte!! Out of control prices
Always a nice stop in Uptown Waterloo. Friendly staff. :)
(Translated) Sell good drinks anyway (Original) Vende des bonnes boissons quand même
Friendly staff, clean environment!
This place is always packed during week-end and needs more parking space. The seating layout could be improve to accommodate solo customers, otherwise typical Starbucks quality and service.
Try out there riddles if you go through drive thru, the staff is really nice too.
The staff are always friendly, washrooms are clean and there's an outdoor patio. Also, it's not overly busy so you don't feel rushed.
I haven't experienced such first class hospitality in quite a while - genuine & affable staff at this location - 5/5.
Great visit the barista explained the Rewards program, very well Latte made with almond milk great drink.
I just happened to walk by while getting some shaved ham and energy drinks. But I have heard good things about Starbucks. Mostly how people have finally kicked their coffee drinking habit. Stay strong coffee addicts.
they have internet, coffee and a clean washroom; wheelchair accesible
Expensive
Meal type
Great place to grab a hot coffee and a fresh baked piece of banana bread. Clean and quick.
It it a typical Starbucks but with very limited parking.
We attempted to come here when we stopped in Revelstoke but the wait was quite significant with covid rules, they may not have been staffed properly for the amount of people who came by.
My favorite is carmel machiato with coconut milk :-)
Outstanding service
Only Starbucks in the area. I grab a coffee atleast twice a week. Staff are always super friendly! Like ridiculously friendly. They always smile, and chat with you. Had a girl write "Have a good day! :)" on my cup today in the drive thru. They just seem to always make that extra little effort. I really appreciate it too. Always brightens my day.
Great Starbucks quality food and drinks, and really friendly staff. My favorite drive through in Revelstoke.
To the Starbucks staff on afternoon shift at the 67st location. The last 2 months now they've had new staff. I order the same thing every time a large java chip frapp and the last 4 now have been made horribly WRONG!!! One was too runny and thin, another one had too much chocolate in it and another had no whip cream in it. I am very disappointed and will not be returning to this said location again!!!!!
I like this location a lot. My order was just right, it was fast, and unbelievably they had live music last time I was there, with a gentleman playing the keyboard. Great atmosphere to catch up with a friend!
Giving 4 stars because they are fairly new, but not as good than most other Starbucks for sure.
This Starbucks will charge you the illegal tourist tax. They told me they can't take it off. It means they won't. I love Starbucks but I spent my money at the Tim Hortons by the Falls because they don't charge it and they we much friendly staff.
Good break in Revelstoke
Beatiful coffee
Other
Gave us a free macchiato, can't complain!
(Translated) Engage with staff 15 minutes behind the wheel and queues up to the side of the road is not normal. At the price we pay it seems to me that we should have service. (Original) Engagez dont du personnel 15 minutes au volant et des files d'attente jusqu'au bord du chemin c'est pas normal. Au prix qu'on paye il me semble qu'on devrait avoir du service.
Service
10/10, awesome staff, where everybody knows your naaame AND they allllways call out your naaaame, bless up, thanks! ????
Love the aroma of the coffee inside the restaurant
Drive thru only but great
Starbucks. Standard
Love this Starbucks. On Oak Bay Ave in a quaint village setting, staff are always friendly!
I didnt visit starbucks
Great drive thru service. Friendly staff, quick, and order was perfect.
One of the best stories in Vancouver! Friendly service and great crafted drinks!
My boyfriend and I came to this location today and in an accident, spilled both of our full drinks all over the table and floors. Sarah at this location was so nice, not only helping us clean up, but also giving us drinks again for free. Service is always amazing here, and workers are always happy to help. Love it here!
Staff was really friendly, drinks were the standard Starbucks quality and made quickly.
friendly staff
Cozy store
This staff is always so friendly and charismatic that coming back is always a treat. Of course, Starbucks is known for having high prices, but with a staff like this, I don’t mind paying the prices. Highly recommended
Great little local SB - standard good experience; the only comment/suggestion to the owners would be to keep it clean!
They talk too much. Just gimme the coffee.
This Starbucks has a drive-through!
, good place for a quick cup of coffee
Very good but expensive
The only Starbucks in Sarnia. Small with only a bit of seating but the baristas are quick and super nice.
Waited quite long to take my order
Staff so nice and service is always decently quick. Can get a little crowded though!
Very professional and helpful stuff.
They are always very nice and friendly, no matter if you're there 6am or 6pm.
(Translated) Super good coffee, lots of choice, but quite expensive. (Original) Super bon café, beaucoup de choix, mais plutôt dispendieux.
Consistent Starbucks...prompt and efficient. Good to start the day with.
Always pleasant employees. Clean and welcoming.
Great place to whip out my macbook and have a drink. Unfortunately, everybody else thinks so too and it can get busy. Bathroom was nice and clean. Too bad the summer drinks were a bit boring.
Really well made iced latte ????
Corporate swill, in a city of amazing locally owned, coffee shops, and coffee roasters. You're better than this stuff.
I have never been to a place with this friendly of staff! Thank you for making me feel special this morning, i needed it!
Always great staff and super fast service walk in or drive thru
Typical Starbucks. Big range in staff here. There are some really nice and outgoing employees and others that appear to hate life.
Other
Good selection of quality products
Was pretty fast for how busy it was, but the music was really loud. I couldn't hear my girlfriend talking right next to me
It's a coffee shop, no big whoop.
Efficient staff and well-kept venue give this branch a good vibe. I ordered a large hot chocolate to go, and while waiting, the wifi stopped working so I had to use data. It was quite crowded, so I would recommend visiting at a time with less traffic, especially if you are near the Waterloo plaza area.
Welcoming and respectfull services with kindness and politeness. Choices of snacks, sandwiches, or cupcakes and drinks are very good.
Whats not to like
Quick, friendly service and great product.
(Translated) Always great .. very tasty latte. (Original) Altijd geweldig..zeer lekkere latte.
Good place to relax and grab a coffee
Good
Eggnog lattes= awesome
Great, cozy location right on Dundas.
Not a very great experience here. The wait time was very long and there was only one staff member ... it’s 10:30am on a Saturday morning on the Niagra Falls strip, a prime time for coffee. I ordered a simple black coffee and waited over 15 minutes for it. If I am paying extra for a coffee, the service should be phenomenal.
Great hot chocolate
They had a rough start but it's become a premium location with a smart hardworking staff. I usually order a Pour Over Coffee and they have no issues doing the extra work. Keep up the good work.
tasted really good but had a little too much ice
Shout out to the barista who asked me to move to the square by saying I know you are anxious but can you move to one of the green squares. Pretty rude way to do that but maybe made her feel powerful in a pretty service oriented role. Maybe management should do some training on customer service.
It's the 3rd place, like a safety blanket!
Excellent coffee and staff and music.
One of my favorite local spots for meeting up with friends or getting a quick caffeine hit!
Large enough store that has many seats for your drink-in experience.
Waited for 10 minutes before I was acknowledged. Finally they asked why I was waiting at the take out area and I said I had an app order. It turns out my order accidently got sent to another location. I had to go off to work and couldn't make it to the other location. When I asked if they could make it for me at this location instead or if I can get a refund they said no. I have spoken to other people who said they have ran into that problem with the app before and they will be make it for you at the location you went to however, I was not so lucky to have that great of service.
Exceptionally good tasting espresso.
Beautiful patio and friendly team members, ???? friendly for well behaved fur babies...need a bowl outside for water. Remember this is Fourth avenue & First Street as there is another one close by
Broke down and got an espresso machine a couple years ago because my Starbucks habit got out of control. Still buy my beans there though
Free WiFi and parking, longer hours than other coffee shops in town, recent renovation
Someone named katie there helped me and my friends she should definitely get a raise
(Translated) Car service a bit long but is it surprising? !! (Original) …
Friendly staff!
Been going here for years. Service is always friendly :)
Never went, walked by.
(Translated) The coffee is very ordinary for the price I am not impressed but it seems to me that from one Starbucks to another sometimes it is different and the clerk was in a hurry to take our order there should be relaxed! The problem with some chains is that the franchisees sit on the brand and don't control the quality. (Original) Le café est très ordinaire pour le prix je suis pas impressionner mais il me semble que d'un Starbucks a l'autre parfois c'est différent en plus le commis était très pressée de prendre notre commande y devrait relaxéun peux! Le problème avec certaines chaînes c'est que les franchisés s'assoit sur la marque et ne contrôle pas la qualité.
Fast service, good coffee.
I love that place , and the staff they are always Smiling and Very professional...
Went 15 minutes before closing and the people working completely ignored me and wouldn’t serve. Your hours say open till 10pm then u should serve till 10 no matter what
Coffee was good. A little overpriced but good flavour. Then I got to the bottom of the cup and got a huge mouthful of coffee grounds. That should never happen at a place like this.
Solid Starbucks. Staff could be nicer and store could be better stocked and cleaned more, but it's Starbucks, so don't expect more than just diabetes in a cup.
(Translated) hm (Original) hm
Great service and coffee
Best Starbucks staff anywhere. Guylaine's smile in the morning, impeccable service and great, constant quality coffee no matter what you order. The place is kept very clean too.
Outstanding staff, very friendly. I'll be back!!!!! Thank you
Creepy
Stopped in for a quick bite of energy! Very friendly and quick service. Not a big Starbucks guy, but I was given a GC so why not! Ordered 2 ham and cheese/egg bites and 2 bacon and cheese/egg bites for a start. Then grabbed a cheese danish and a chocolate chunk cookie! The egg bites were so incredible! Tender, tasty and just the right size. As for the cookie, not the best tasting chocolate chunks. The cheese danish was equally as unappealing. Little too heavy and doughy. All in all, still a 5 ⭐️ experience due to the very clean restaurant and great service from the staff!
It's pretty good. This location does make drinks wrong often though.
Wasn't actually at Starbucks. I was at Safeway and walked past the back of the Starbucks kiosk... Lol
Good Service, even did a half pike - decaf pour over for me
Service
(Translated) We are the CETAM paramedics team who had to bring a patient to a palliative care home. We decided to make the detour to your branch to offer her one last coffee from your banner, which she adores so much! We would like to thank your team who offered them coffee and delivered them personally in the ambulance. She greatly appreciated the gesture :) (Original) Nous sommes l'équipe de paramédics de CETAM qui devait apporter une patiente à une maison de soins palliatif. Nous avons décidé de faire le détour vers votre succursale afin de lui offrir un dernier café de votre bannière, qu'elle adore tant! Nous tenions à remercier votre équipe qui lui a offert le café et livré en mains propre dans l'ambulance. Elle a grandement apprécié le geste:)
We were there last night (new year) the person who served us was very hyper and rude. This location doesn’t accept Starbucks rewards. We all order drinks my cousin ordered cookie and cup of water , they charged her a dollar for the cup of water.
Great service! The employee Kris made our days! Wonderful place. Recommend!
A welcome oasis between Barrie and Sudbury.
Service is consistently fast and friendly! Despite being the largest Starbucks by square feet in Vernon, it often seems there is nowhere to sit! It's not my favorite layout, but it's still excellent, and clearly very popular. The drive thru is such a lovely option as well, and very expedient!
Stopped at this Starbucks for a Lattee, Girls were Awsome and friendly. Excellent beverage Thankyou
We visited this location on a busy Friday. Service was fast and efficient, and the staff was young and friendly and seemed to be having fun. Will definitely return!
Nice people ????
$15 for a small breakfast sandwich and coffee, and the sandwich wasn't good at all, was my first time there.......
Huge, friendly crew, as this was close to closing, and nothing else was open on the neighbourhood. They were very fast, order took less than five minutes, and the also got at least one car order at the same time. The whole team were very friendly, communicating with us about our order, even though they were all clearly busy. Everyone was wearing a mask, and maintaining distance. Thank you!
The location gets overwhelmed with online orders. I purchased a coffee and a pastry in-store. The coffee was ready in 2-3 minutes; The pastry was over 15 minutes. There was 3 customers in the store when I arrived and about 20 by the time I received the food. The baristas were friendly and quite knowledgeable, but there was no way they could keep up with both online and in store orders. I can’t rely on this location while at work
Friendly and personable service..great food and drinks
This location offers that comfortable vibe that Starbucks is known for.
Do yourself a favour and go to the Tim Horton's down the street. The prices here are almost double what they are normally. Definitely the emptiest Starbucks I've been to and I'm not surprised.
Going to this place is taking a gamble because maybe half of the employees know how to correctly make the beverages, the rest pretty much make it up as they go. Some of the employees are very friendly but most seem like they don't even want to be there - though it is hard to blame them for feeling that way when management and ownership purposely break labor laws all the time. It is in a nice location but there are multiple other cafes around the same area with better prices and service.
A bit pricey for a beverage, but we pay for the experience. Wish there were more kid friendly drinks without caffeine just because our grand children love the place.
I've been in the line up 27 minutes. Cannot leave since the drive thru lane is a closed one. This is the most ridiculous starbucks I've ever been to. You pay 7$ for a coffee but the service is not even there !
I'm a Starbucks junkie and have been for years! I love specialty coffee and Starbucks has never once disappointed me in the last decade. So of course they earned 5 ????.
Friendly staff. Quick service.
The girl in the drive thru had blood on her finger. This is dangerous! Staff should be instructed to maintain hands with cream or something. Even if it is winter, this is unacceptable.
Ordered Caramel Macchiato. Perfect coffee after lunch :)
Gross and overpriced.
I love star bucks and pike is good, I love the fact that you can treat yourself to a cold drink or hot drink and make it keto, heavy cream and some sugar free flavour shots
Fast moving drive thru, friendly service
The cinnamon swirl latte was amazing. I just did the, "I'll just have hat she's having", as the many choices is unnerving. I'm not too crazy about the price. It's alright for a treat every now and then. Besides the occasional snowflake and …
Starbucks, I should be giving it a 5 star rating since this day they gave away a order that was incorrect for a discount. the sausage muffin was probably better than Rotten Ronnies, but I still paid 5.75 for my wives drink... ugh, tbe ladies and guys working here are always super even when i am having an off day. thank you for your great customer servicd and patients...
This location is always full of people, which is great for business, but bad for being able to grab a seat. When the weather is nice, they have a great outdoor seating area, but otherwise, they have a lot of wasted space (a big open bar section that never gets used).
The sweetest staff, always. Just wish there were more in Peterborough to ease the drive thru lines.
great service
Rarely get the Drive thru order right????
Great coffee every time.
ok
Save your money! Not consistent, I just got a cup of cold-ish oat milk with no coffee and barely any ice. Ordered a Iced Brown Sugar Shaken Oat Espresso. Just such a waste of money and time- most drive thru visits take in excess of 30 min. And they do not care at all to fix things. Just “get a ‘free’ new drink the next time you wait 35 minutes in our drive thru” like you didn’t already pay for the correct drink the first time. Just avoid this place. The one on 15th is decent but for some reason they really fall short here in PG vs other cities.
Clean, great service although I like my lattes filled to the brim
Caramel crunch frappuccino is good
I love working out of this Starbucks. The Fort and Blanshard intersection is just wonderful to be at, and this location is close to a dozen excellent restaurants, book stores, and boutiques. The place is usually quite busy in the morning, but I've never had any problems finding a place to sit down and plug in. My only complaint is that, almost always, there is urine on the toilet seat. I wish the washroom were cleaned more often.
I bought a stainless steel to-go container it literally keeps hot beverages warm for 5 hours! Starbucks foes offer quality products also.
Triss was so lovely, friendly & fabulous! Our fur-babies, Twyla & Boo were treated to a puppicino. Our White Chocolate Mochas were yummy.
Very nice and friendly staffs. Service is exceptional.
Was just a short stop there the coffee was good though
No gluten free food and the staff didn’t know and could not find out or give us a yes or no answer to whether they had any. ????????♂️
Super nice staff and clean. Not enough seating though. And I don't want to have our beverages out on a -16C day
Service was slow and the smiles were no where to be seen. It may have been an off day for the staff but seemed like we were an inconvenience to be there. I usually get a specialty coffee but after 15 mins in line (when I was only the 3rd person back) I opted for a pike So i could get out of there as I would be late for my next appointment. I stop quite frequently at SB and know when the staff are on track or not. Like I said earlier it may have been an off day but the coffee was hot and the muffin was good.
Always great service. Keep up the good work.
Tasty SriLankan short eats and many meals at a affordable price with great quality fresh
(Translated) Always a good service. (Original) Toujours un bon service.
I went to this Starbucks on the way to the falls and boy I was NOT disappointed! I had a great Carmel frap! The servers were super friendly. Getting this delicious cold coffee also allowed for me to take some groovy pics nearly the falls with my frozen deliciousness. Would give a 5 star review however There was too much ice.
Great staff and Starbucks consistency.
A starbucks location with both patio seating and a drive-thru which is insanely busy at times with cars snaking around a parking lot shared with McD. Mobile ordering was quick. A nice spot to get a coffee boost before or after a day of outlet shopping.
As always, a great place to warm up during the ice storm. ????
(Translated) ordenery (Original) ordenery
Love the Thanksgivng coffee..
Friendly and welcoming staff. Been a patron for many years
So cool! A Shoppe full of Skulls! I am right into it for sure!
(Translated) Same as all other Starbucks (Original) Identique à tous les autres Starbucks
Ehehe why was it so long I got like one average matcha and it took like 30 ninu6es
Very friendly staff, courteous and polite. Parking can sometimes be a pain but the atmosphere of the restaurant is very nice.
Absolutely incredible morning crew- always attentive, friendly, warm and welcoming.
It's ok expensive
great place for coffee and a meeting
Worst starbucks ever, waited there for 15 mins to get one drink everyone behind us got their drinks, they forgot ours. When i complained the girl made the drink and left it behind the screens. Didnt offer the drink and i had to complain again to get my drink. Not one sorry from them. Never coming back.
Good coffee but prices higher than usual.
It's Starbucks, however the service staff made my visit pleasant.
Amazing customer service always friendly and always a perfect order ????
Nice and warm inside & very friendly staff.
Quickness and courtesy
Istafa was the most pleasant barista I've ever met.
I tried something new at my daughter's urging - I was a bit hesitant but the barista offered some options and I ended up with a great coffee! The baristas are very knowledgeable and quick to help.
Ordered thru Uber Eats, forgot the extras I was charged for, as well as my straw. Otherwise, usually great service.
Great service and Linda is awesome barista!
This particular store is not the greastest. Drinks and food are fine, but place is very loud. Especially staff. Someone there likes to yell a lot for some reason. Also, servers completly forgot half of our mobile order (2 pastries) and I had to go remind them 20 minutes later. BTW, not the first time this happened at a Starbucks location either.
Hands down my fave Starbucks location! Everyone is always so friendly, my drinks are always perfect, and the store is always clean. Thank you!
Always ready and not a long wait
Me and my friend are going to go there, and I have high expectations. Hope they take the secret menu items!
And the prize for worst chicken sandwich everrrr goes too... This is a chain. There ought to be a certain quality or standard with respect to the items they sell. The sandwich was inedible. The chicken was well...????was it even chicken is the question?! The flavour was detestable! Like I said...the sandwich was inedible and was so offputting I doubt I'll ever return to this location.
(Translated) If you carry your container they charge you less for coffee (Original) Si llevas tú recipiente te cobran menos por el café
Service
Staff is so friendly, and drinks are always delicious, definitely my go to Starbucks! (although i wish they had nitrobrew at this location)
Best double shot on ice I've ever had. Also the staff are super friendly very happy to serve me every time
Very clean, polite, not tooo too much seating, but good to sit. They also have a seasonal patio which is awesome!! Easy to get to via transit or car. Xoxo
Like the place, to many college kids with low respect count
Sydney is lucky it gets to experience a Starbucks without waiting 20 minutes in line. Staff has been over the top friendly even via drive-thru with COVID. It meets and exceeds the experience Starbucks advertises in their brand. Which isn't really a shock when you add a dash of Cape Breton hospitality. If you like dumb games.... when they ask for your name, start going through the alphabet. Andy, Barney, Chuck, etc and see if you can get to Z before one of the staff take notice.
I usually get good service here. However, it's quite busy and there is not enough seating.
Drive through was fairly quick and quite friendly. Product was A1.
Great place and fabulous staff! The staff there go above and beyond to make a customers visit the best. And if you are lucky enough to have Peter serve you, he is not only extremely friendly, he goes out of his way to find something for you to snack on even if you have a long list of allergies. I will be back next time I am in SJ :)
Kennie makes the best juice 10/10 the real G of the store
Good location.
It's a Starbucks!
Other
Worst coffee in Moose Jaw!
I love starbucks
This team is going above and beyond right now to meet the demands of many. I would be a liar if I said I hadn't missed the convenience and deliciousness of a Starbucks drink. They are adjusting to a new normal and doing a bang-on job. Even when met with difficulty or push-back, they remain friendly and hard at work - and the drinks are great! I really appreciate their hard-work, year-round and currently in the midst of everything going on. Thank you!
Good service !!
20 minutes standing inside waiting for our drinks. Through no fault of the staff it would seem everyone is working in drive thru, save 1 overworked cashier and 1 barista running around like a madman. If I wanted to wait for my coffee while drive thru is prioritized over the 10 people standing in the store then I would go to Tim Hortons where drive thru is king and you wait inside at your own perile. 20 minute wait for a $22 coffee order is not ok.
Best coffee shop in Victoria - friendly and fantastic staff, great vibe and wonderful people. Relaxing environment to meet up with friends or have a casual business meeting.
Excellent coffee, friendly staff, very clean inside. Love it...! ????
Disappointed they had no sugar-free syrup for a coffee mocha.
Wonderful friendly service
Service
Drive through is efficient. In house, plenty of room. Great layout. Parking is plenty. Certainly will return.
(Translated) Delicious coffee quick and courteous service (Original) Délicieux café service rapide et courtois
Take out
(Translated) Great cheese dainish (Original) Great cheese dainish
Great location, parking lot is a pain. Because of the cozy layout inside I would definitely recommend placing a mobile order for this location. Wesat outside today, very comfortable. Mostly clean (chairs and tables were clean but the garbage bin was overflowing).
Service
Friendly and great drinks but small space usually busy so can’t find any available seats
Very comfortable. The Starbucks up Lonsdale
Genuine coffee at all times. I like stronger tasting drink so I go for any of thier coffee on the clover. Sound expensive but worth every sip.
Everyone says it strong coffee to me it doesn't taste strong but good. Service is good. But to much money for coffee.
Great location, friendly staff..i got there aroumd 630pm, they were out of dark roast coffee, batista asked me if I was OK with pike which I replied by "no, sorry I only like dark roast".. She then proceeded by making a whole pot for me.. Which usually other locations only tell u they can give you americano instead... Very friendly staff however the place needs some more power outlets. Three for whole store is not enough
Great service, friendly staff, clean location, excellent parking. Never had an issue here.
It was cheat day.
Dope coffee. Love this place. Better than Tim's any day.
Great service. Mmmm good coffee an a CTC gas station.
Great baristas and atmosphere. Parking is bad though
Drive through is great but there inside is cramped and uncomfortable.
Great back patio!
Caramel Macchiato is the best choice still.
Typical Starbucks. Good drinks and food. I would say compared to others though the service is slightly below standard. The employees are more interested in talking to one another than helping customers.
Very friendly staff. Excellent black tea latte. Thanks Parry Sound!
Good coffee, best service out of any coffee shop in town!
Nice new location but the staff is very slow and makes a lot of mistakes.
Got my order right the first time. Washroom was clean. :)
Service is always slow.
Worth every cent of the 5$ coffee's! Always friendly staff at the window. Too bad they switched to cardboard straws though...
Expensive
They are making tasty coffee.
Extremely slow, workers were just talking to each other; line up went out the doors.coffees didn’t take taste great either….:…
Worst customer experience ever at the drive through. I come to this location drive through several times a week, most of time I am greeted by very nice staff and big smile. But this time, the guy wearing glasses does not greet or say anything to me , from taking the payment to handling me the drink. Not a word. I feel like treating people nice is a very important part of customer service, and sometimes nice words/gestures can just make someone’s day. I am very disappointed !!
(Translated) The service at the drive is much too long ... redicule, minimum 15 min of waiting even the empty queue. (Original) Le service au drive est beaucoup trop long... redicule, minimum 15 min d'attente meme la file vide.
Beautiful location in the heart of Oak Bay village. The service is good, but it's usually busy so lineups can be long and one may have trouble finding a seat.
Great service. Given that they just opened, we fully anticipated a bit of a wait. The baristas who took our order and payment were super kind and friendly. So happy to have a Starbucks here in Welland!
Run down store. They have had duct tape holding their menu together for months. Their staff struggle to get the premium drinks right. Easy to access location though. Update . Several month later still not working menu .
The staff here are absolutely wonderful, I could not be more impressed!
(Translated) Slow AF (Original) Slow AF
Friendly and pleasant staff, got my order right and quick.
Nice and friendly staff, always!????
Nice new location, very roomy and comfortable patio, but noisy being right beside a main road
Enjoy great Lattes & Egg Bites
The staff members that served me were very friendly and welcoming... with a happy and positive attitude!!! ????????
Excellent! Baristas, Cassidy and Sara went above and beyond to help me as I am coming off of caffeine but love my coffee. I wanted a naturally decaffeinated coffee. You girls rock!!!
It's Starbucks... that's all that needs to be said! Always amazing products, friendly staff!
Wide variety of coffee and tea
Very cozy place wit friendly staff.
Always friendly, nice staff. Not a long wait in line or drive thru. Always can make what I want to drink.
Great place friendly staff felt safe and comfortable. Nice patio
Great service at cash window
Always great service.
Staff are knowledgeable and polite. Store is clean and spacious. Grossly understaffed and the car line up is regularly backed up onto Niagara Street. Don’t take that as only customer excitement. There is a lack of traffic planning with drive through customers exiting across walk in customers. 23 minute wait today from order to counter pick up!
Wounderl baristas
If I could rate it 0 stars I would have. Service was slower than snails pace and one worker was hanging out at counter end talking selfies and drinking a large ice coffee. Stay away from these crooks and save your money.
One of the cleanest Starbucks I have been in, always has good service and trained staff.
Music was bad.
Good. Mostly good service, but I hate it when they charge for substitution from milk to soy milk due to my lactose intolerance, but they aren't supposed to. They've made that same mistake 3 times now.
A good coffee is what you should consider in the morning, or perhaps a good ice tea in the night..
Great store with good staff
I was helped out by sunny at the Starbucks beside vallue village. Supper nice.
Love this location. Drive thru staff actually make an effort to have a conversation...and some make it a comedy routine ???? its a good start to any day!
Doppio Espresso Can Panna upside down....I strongly recommend it.
There is a guy there who is exceptionally nice and always smiles. Pretty sure he's the manager . Quick on the draw and had my drinks up in the blink of an eye. I would've given the place 5 stars if the cashier was as nice as him. I know people have their moments and I get that. But customer service is a game of hardball. Keep this guy around as he is a great player on this roster. Thank you guy who served me!
Got all 4 of our drinks wrong. And no they weren't complicated. Charged us for things we asked for in the drink they didn't have. Woodstock location is a constant disappointment.
awesome stop for families
Friendly staff, very clean tables and counters, bathrooms were also clean and tidy. Drinks were made correctly. They were out of cranberry bliss bars when I was there. Bit of a wait to get our drinks but over all a decent Starbucks. Parking lots shared with other stores and exit from drive through to road is right beside each other so it creates a traffic jam there.
(Translated) The coffee is excellent but far too expensive. (Original) Le café est excellent mais beaucoup trop cher.
You guys were awesome!!! Thank you for recommending a cold Keto version of an iced coffee for me..it was delish!
Great staff, great service. Thank you Starbucks!
I find it exspencive but I guess thats Starbucks but the dink i ordered was full of ice so it kinda feels like I paid 5$ for a solo size cup of ice with some tea in it . Guess u have to watch what and how you order, also I find it extremely hard to order anything with all the crazy names for stuff .
3 things I like most about this place. 1- staff : very friendly and smiling 2- great ambiance : it also has counter seating which looks like a bar counter. 3- great outdoor seating
Great service. Typical small Starbucks.
Love Starbucks the staff is always friendly
Busy location. Friendly staff
Best coffee
(Translated) Good service perfect for Vegans we can change cow's milk with soy or almond! (Original) Bon service parfait pour les Végan on peu changer le lait de vache par de soya ou amande!
It's a nice little place right next to the casino, had some coffee. It's was good. Nice seating area, washroom, what else you need for a coffee place.
Coffee tasted like dirt. Surprising considering that their business is coffee.
Always friendly, great customer service and always consistent quality!
Is Starbucks is right in the university. Nice little spot very friendly staff but make sure you bring $0.50 for parking
Fast friendly service and close to the gas station, made a great pit stop.
You're paying the tourist tax here. As other reviews have suggested, go to the Tim Hortons down the road, where the prices and product are better. Usually Starbucks tastes better, but this one is an exception. No free WiFi like every other location, and it's a pretty cramped place, regardless if it's busy or not
friendly staff always willing to be attentive and fix any mistakes without question. consistent.
Friendly service and they ALWAYS have my beloved Very Berry :)
Great coffee and a lovely spinach egg feta wrap!
This Starbucks was clean and prompt. Worked like a well greased wheel!
Our Favorite Starbucks, love this location their fast and friendly ♥️
Loved the store vibe. Staff are truly amazing.
Top notch service, Andrew was very courteous and professional with me ????????????️
Thank you from APL Restoration team!
I meet some seniors there in the mornings ,refills are cheap ,staff are friendly
Would be better if it was open later and had more places to sit. Pretty standard otherwise
Great service, staff and coffee
Great coffer and good service.
This is the best Starbucks location! The staff is outstanding - so friendly & helpful! I choose to drive past other locations to go to this one :)
(Translated) Excellent! (Original) Excellent!
Starbucks is amazing. They have great tasting food and drinks, their staff is incredibly friendly and I have never once had a bad experience here! Does it cost more than the 'other guy' I couldn't tell you, I don't drink coffee or tea and what I do drink is a Starbucks exclusive, but if it is, it's worth the extra cost!
Fine. No issues.
Friendly staff and nice location !
Coffee and drinks great as usual. But starbucks food sucks. Its pre made for the day and when ordered it seems the employees just throw it into a microwave. Comes out really hot but cold in the middle. For almost 10 dollar wraps and food they can afford making it fresh. Come for the drinks ppl, its great but the food sucks. ????????????
Typical Starbucks. Volume was too high to carry on a conversation - we tried. So we sat outside the rest of our time there.
(Translated) The employee was very friendly and was able to advise me on my preferences. I tested the hazelnut flavored hot chocolate and whipped cream, the taste was exquisite! For lovers of fat and chocolate, chocolate cake pop is a great accompaniment! I recommend ! ???? (Original) L'employée était très sympathique et a su me conseiller par rapport à mes préférences. J'ai testé le chocolat chaud saveur noisette et crème fouettée, le goût était exquis ! Pour les amateurs de gras et de chocolat, le cake pop au chocolat est génial en accompagnement ! Je recommande ! ????
So nice to go into an actual covid hotspot, 15 people in the business, no one wearing masks, 2 people without masks standing over the area for mobile pickup, just standing there talking, over everyone’s drinks that are waiting to be picked up. I’m almost glad I dropped my iced tea outside, I didn’t really want to drink anything from this Petri dish. Never coming back, never.
Never drink the garb
(Translated) Very good service. (Original) Très bon service.
Nice friendly staff!
The morning crew rocks! Great coffee, awesome service.
Worst Starbuck I ever visited. The cappuccino with caramel flavour just tasted worst than a regular kiosk coffee with caramel and that for this price... Normally every Starbucks cappuccino has the same quality but this one was just bas. Also the staff wasn't that friendly.
(Translated) Very poorly received and very poorly served that's all. (Original) Très mal accueillis et très mal servis c'est tout.
So far enjoy Frappuccino and Violet Drink.
Expensive good stuff
Long wait but really good cafe latte
Nice Coffe Taste
Recently waited litterally 28 minutes in the drive through just for them to get my order wrong. I ordered a basic drink thats listed on the menu with no extras or anything. It tasted like dish water, and the ice ws already melted so it looked like they gave me a premade drink...
I popped in not sure what I was in the mood for, in the end a cup of coffee is just a cup of coffee, but the staff wrote me a note that I didn't even see until I was ready to throw away my cup. "Have a nice day. I believe in you. Enjoy your coffee. You make me smile." How nice to see people taking a moment to brighten someone's day, even if it is a few days later when I see the note.????
(Translated) I've been to this starbucks 2 times, I really don't understand why we have to wait longer than 10 minutes to pay for a bag of coffee. Six employees and no waiting line inside and no one can come to the cash register. I understand that car service is a priority. Really disappointing! (Original) Ça fait 2 fois que je vais à ce starbucks , je ne comprends vraiment pas pourquoi nous devons attendre plus de 10 minutes pour payer un sac de café. Six employés et pas de ligne d'attente à l'intérieur et personne ne peut venir à la caisse. Je comprends que le service à l'auto est priorisé. Vraiment décevant !
I don't drink coffee but I see a lot of people go in here
Great service
Nice staff, clean location, and prompt service.
Always super friendly, good atmosphere and the staff will always help with suggestions
Great product, great employees, not long to wait. The only reason why there is a star missing is that the location is not really optimal. People wait in the boulevard and block circulation. It's not the fault of the employees but its really not fun when you live around.
Good staff. Inconvenient seating for groups doing homework/projects. Coffee is Starbucks; if you like it, you like it. I would greatly appreciate better seating for groups of 3-4 with laptops aside from the one table. Also, very echoey is environment. Still enjoyable staff and service.
Overpriced coffee that tastes delicious! That's all I have to say.
Always good in the morning. No drive thur.
Friendly staff, seating isn't too crowded. Saw the manager do something really kind while I was there drinking. places like this with happy staff and a good manager make everything better
The staff are pleasant.
Service
My drug of choice...enough said.
Too expensive.
Good coffee.
I took a pee in their bathroom
7:15 Sunday morning and we’re waiting outside with some staff and other customers for the cafe to open. Sign says they open at 7:00. What gives? We left and went to Barrie instead. Very disappointing.
It's Starbucks. They're all the same. Great products that are terrible for you at super high prices. I go often.
Coffee: good as always. Staffs: great, gave me a cold instead of hot requested, but they corrected immediately and gave me the cold for free -1 Located within Niagara Premium Outlet. Close for people taking exit from westbound Niagara. From Exit 38 Eastbound Toronto, it is apx 2km drive. Unlike OnRoute, this is not an ideal location for people making quickstop for coffee beside the highway. Expect to lose 20-30 mins for coffee during travel.
Quick service and friendly. Wi-Fi. Clean. Easy parking.
Freaky drive thru camera
It doesn't exist anymore on Broadway.
Hot, hot, hot, hot chocolate. Yeah we got it.
Some of the friendliest staff out there! Always nice and they treat their customers right!
Very friendly staff, and orders are always spot on day after day!
Good coffee good service will go again. Cold coffee drinks available in decaf.
Awesome service. Super quick and always get the customizations right!
Never been. Sorry
Can't always afford gourmet cafes, but when I can. Damn Starbucks is good.
Decent.
Overpriced for some liquid beans.
Gross
(Translated) Very good coffee, but very unfavorable place for students to study. (Original) Café très bon, mais lieu très peu propice à l'étude pour les étudiants.
Copies too expensive really ugly people think they're better than everybody else anyway I God is good services all right
Great coffee. Just perfect.
I go there almost every morning and the stuff is so energetic haha Always great customer service
Friendly staff.
The place is quiet enough for you to do your work or study. The drinks are decent, staff are nice and friendly.
Love the flavors
Better than A Timmy's Any Day!!!!
Staff are friendly, and very helpful. Some even seem to have a passion for their job..very nice to see!
Waited nearly 20 MINS! for 2 drinks! Missed my bus to go home and wasted the last of my money to take a Cab ???? because i was not having my daughter outside for another hour On top of that two customers ordered behind me got their drinks before i did !To Make It Up They Gave Me 2 Card of $4 Off The Next Order ! #PissedOff #Mad #NotHappy
Very sweet and attentive.
Usually stop by here if I am in the west end of the city. Staff is nice here and their coffee is on point. Best blonde roast iav had in awhile. Wad smooth and tasty. Sometimes the coffee at other Starbuck is burnt but this one nailed it.
(Translated) I loved this place, since the pandemic it has just been degrading. When they get it wrong, they take the drinks back and charge us the difference. Even if it's 80 cent. like today. VERY VERY CHEAP. next time I do not accept. this is the second time they have done it within 3 weeks. (Original) J'adorais cet endroit, depuis la pandémie ca la juste été en dégradant. Quand ils se trompent, ils reprennent les boissons et nous font payer la différence. Même si c'est 80 cent. comme aujourd'hui. TRES TRES CHEAP. prochaine fois je n'accepte pas. c'est la deuxième fois qu'ils le font en dedans de 3 semaines.
I like their coffee, cake pops and free puppercino for my dog Zeus. Lol
Beautiful friendly staff. Well respected.
The wait times are just ridiculous. And you can't even leave the drive Tru once ur stuck in it. Not impressed waiting 20 minutes in a drive tru
It's Starbucks. Nuff said
Quick service, good drinks!
Very busy location and not enough parking
Today, Sunday July 16, 2017. This Starbucks location is facings garbage crisis: all is overloaded with garbage. Not nice.
I spent my time waiting and marvelling with other clients at how many people can work and not work at the same time while a lineup is happening. Arrêtez de placotter et faites votre job! Ce n'est pas le service dont je m'attendais de Starbucks.
Parking not good
Great location and lots of different coffee/food choices. Love the speed and accuracy of the drive through team as well. Plenty of seats and parking.
Pleasant quick service.
Yummy
Good coffee
I am in love with their Caramel Frapuccino
(Translated) Super good but don't make my mistake, don't put 8 shots of espresso in your frapuccino (Original) Super bon mais faites pas mon erreur mettez pas 8 shot dexpresso dans votre frapuccino
Not a good place to sit. No place to plug in either so as far as SB go. It's a no go for me.
Classic Star* for Starbucks.
It is a good place t o meet your friend
Love the staff. Always amazing drinks. Yeah, some drinks may be sold out at times but that's bc they're so popular. Keep up the great job guys!
Meal type
Had a great visit to Starbucks Welland tonight! Galaxy and Jen were very friendly and helped recommend drinks for us. Our drinks were all made correct and quickly, and the dining room was clean and well organized. Overall a good time
I was told there is a change in practice where Starbucks does not provide Puppicinos because the company is no longer "dog friendly"? I hope the Regional Manger relays the potential negative impact to upper management - especially considering there is a significant amount of dog owners in the area who enjoyed this little perk for their fur babies.
Service
(Translated) Having worked at starbucks 2 and a half years, I watch the baristas make the drinks and they don't make them standard at all. A bar training would not be that bad for them. (Original) Ayant travailler chez starbucks 2 ans et demi, je regardes les baristas fairent les drinks et ils ne les font pas standard du tout. Une formation de bar serait pas si pire pour eux.
Simply the best coffee and drinks
It's a Starbucks........pretty large one I guess, lots of seating and in a small mall that has more seating just downstairs.
(Translated) Good atmosphere and close to a park! (Original) Bonne ambiance et proche d'un parc!
Breakfast
Excellent fast service, very friendly and efficient staff
I wish the coffee was hotter. It was barely warm.
In Safeway. Regular coffee service.
We rolled through the drive through with many drink and food orders. The baristas were very efficient and our drinks and food came out perfectly and very quickly, Keep up the great work!
Not a Starbucks vibe at this Starbucks
Good
Good Starbucks in a good location. Not super huge and doesn't have much room for seating (outdoors, during covid, only a couple spots. Indoors there aren't too many either, but typical for a Starbucks). Friendly staff that will correct issues quickly. Can be a little busy / chaotic with all the mobile orders.
Great spot yo stop while driivng...
Service
Espresso is consistent, not the best, that said is good and great for when you need that boost.
Always friendly fast service.
Delicious as always,
Customer service was amazing. Speedy drive thru. All of the staff was amazing, our barista was amazing. Her name was either Janelle or Janette but I think Janelle ???????? Overall amazing!!
It's rare they make mistakes but lately my coffee have been wrong twice in a week ????♀️
Lunch
The cafe was perfect as always but the service is a little slow in the drive-thru other that that it's really good and the employes are always smiling and give a great customer service
Good service. Polite staff. Convenient place to stop on the Trans Canada highway.
She spoke English... period. So far the best morning ever because I completely butchered, Hello I don't speak French. Either way, I'll be coming back here for the remainder of my trip because at least I know someone speaks English. Plus, I'm still learning French, so please be patient with me. Merci ????
Good for a strong coffee.
Bad, expensive coffee
I ordered a mobile order for two drinks. And both my drinks came out wrong. I wish I would of noticed this before I drove away. I also used my reward on one of them, so I feel like I wasted my reward. Im not sure I'm gonna go back to this Starbucks. Or atleast il make sure to check my drinks before I drive away.
Large clean new Starbucks.
Store was clean, friendly service and great product but costly.
I asked employee for one teabag in, and one on the side. They forgot and put both in. When I reminded him, he went to take the one bag out and give me one on the side, changed his mind and said "oh honey, at this location we have to put both bags in. I'm writing this while sitting here .
terrible coffee and snooty service
Had ordered a pineapple and lemon drink- it was extremely tasteless. They charge $5 for this drink and dont even put real fruit pulp. I had to ask for extra sugar and even then it was horrible.
I’m a big Starbucks fan and I frequent many locations. I must say that this location has the most friendly and awesome staff. They made the cutest safe drink for my kid with a nut allergy. They are really just great ⭐️
Meal type
(Translated) I did not go. (Original) Je ne suis pas aller.
Friendly staff and fairly fast service. Somewhat how you would hope Starbucks should be. The only complaint is with Starbucks corporate rule about their community post board. Sometimes they let you if there's a ticket price and sometimes they don't.
Other
Love this starbucks location. They have always got my order right, have a great staff, clean store and great coffee
Good coffee. Opens early on Saturday and the staff are always smiling
No issues with my mobile order and pick up.
It actually has the environment of coffee shop.
Alway hreat service and friendly staff
Service
Tried the cardamom beverage, very tasty
The woman in the drive thru was very unfriendly tonight. Just left and it’s 8:30 pm. She rudely handed over my food and seemed to be in a bad mood. Won’t be going here again.
Despite social distancing protocols, and areas being sectioned off, there was still an inviting, comfortable feeling in there!
More expensive than others starbucks in town, don't recommend.
It's pumpkin spice latte season! Starbucks is the one coffee shop that I know that they will always get my order right. The wait is never overly long, and the staff are super friendly. Using the app to pre-order and pay is the way to go if you are in a hurry. Highly recommend downloading their app!!
Incredibly friendly staff and lots of seats available!
Great service and friendly staff
I've been frequenting this location pretty much since it's opened. I typically order on the app and pick up in store, most mornings it's ready but even the mornings when the line is quite long the service is always friendly and quick. I've received the wrong order a couple times but when I mention it they are quick to correct it.
First time in a Starbucks. Tastes pretty good actually, also have friendly staff!
A hectic day and in need of a good cuppa tea and wee scone. Perfect place for "my pick me up" is Starbucks!! This location was busy but efficient in moving the line quickly, clean and staff "Tanya" was very helpful and friendly. The parking lot is a little tight but workable.
Although all Starbucks locations are close to the same, this one blew my expectations out of the water! I was just here with my dad to get breakfast before heading back home to Calgary. The first thing I noticed is how beautiful the building and the interior are— like, wow, you guys outdid yourselves. We don't even have Starbucks's that large in Calgary. I also saw that it's open at 5 AM, I was pleasantly surprised and I honestly thought Google was lying to me when it said that. Anyway, just like any Starbucks, the food and drinks are good... however, the barista working there was amazing. Of course, everyone working there was SO nice and patient and hard-working, but she was a model employee. I didn't get her name sadly, but you'll probably know who it is when you're there. She had a bright smile even though I couldn't see it, and she made our drinks perfectly. Best Chai tea latte I've ever had, creamy and delicious, even though it's so simple, a lot of people mess it up and it either tastes like milk or like you're getting spices shoved down your throat. Overall, amazing. When I come to Vernon again, I'll definitely be returning!
Staff is always super friendly, drinks are CONSISTENT, line moves. I've never say for 10 minutes without moving. This is my Starbucks of preference
Always consistent
First time going to this Starbucks and the girl that took my order was super friendly !! Drive thru was super fast !
(Translated) Always crowded but it is good to come to study, they kindly offered me a coffee because I had left my first cool ;-) (Original) Toujours bondé mais il est bon venir y étudier, ils m'ont gentiment offert un café parce que j'avais laissé mon premier refroidir ;-)
Staff is extremely rude. They kicked my friends and I off of their patio (which they share with the little Cesars and Q.) They are very disrespectful and gave us attitude. They did not respect us and told us to leave in a rude way. …
Best Starbucks in the city hands down. The other locations whether you waiting 20 mins to get through the drive thru or you finally get your coffee and it’s made wrong this won’t be the case here. It’s quick service, always attention to detail and always on my way with a yummy coffee and a smile. I purposely make most my routes to pass by this location cause the others can be discouraging, and when you pay for a good coffee you want a good experience!
We stop at this Starbucks on our way out of town every time we’re in St. Albert. Drinks are always perfect, service is quick. Today we were helped Jay. She has got to be the sweetest, happiest employee I have ever encountered! Our first thought was: could we convince her to come work for our restaurant in Peace River?? ????
Intentionally putting washroom out of order, we had kids and even manager on sight was rude and really worst experience ever.This is not starbucks standard or service.
Place is quite cozy, staff is friendly. I asked what is that nitro coffee do they have on tap(!) and were provided with samples of both varities. They do serve Starbucks Reserve serie as well here.
Very friendly staff. I get the same order every time. Always made perfectly :)
This is perhaps the worst Starbucks in Ottawa. I visited multiple times and never found a place to sit. It's smaller than a car wash place with limited seating and is poorly maintained. Such a shame for a prime location like Elgin Street.
Staff very friendly....good coffee
Great atmosphere, awesome staff, delicious food and drinks. I love that there are tables with electrical outlets. My go-to place for studying!
(Translated) Sloooooooooow ....... (Original) Sloooooooooow.......
Reason for taking 2 stars away: the single entrance is diagonally located in relation to the parking lot and depending where you park,it makes sense to approach from the left or from the right. Problem is there is only one way to reach the entrance and there are no signs presently. If you go left, like I did, you end up amidst bushes and unpaved trail. There goes one star. The other start is for the sad state in which I found the restroom. I guess the Starbucks girls are too hipster to mop around.
Good WiFi, a lot of space, good spot to work
Always great coffee always quick services
There hours are all over the place with covid but they are my fave Starbucks in the city
As a worker there, i can tell you that this is one of the best workplace environments I've been in. We are all new so I love the understanding we get from customers. Also as a customer, I have had only good coffee, and our treats are awesome!
It's been months since we a starbuck favorite. It was great .....
Excellent customer service and nice place to take a delicious coffee
Great customer service, as always
(Translated) Very spacious with lots of seated placd. Very good students. (Original) Très spacieux avec beaucoup de placd assis. Très bien les étudiants.
Secret Menu is full of delicious items. Friendly staff, willing to make whatever your heart desires if they have the ingredients and its on the menu/special menu
Always very good coffee. They have comfortable chairs. Friendly staff. Although it is a very loud environment
Good overall but is understaffed, and can often take a while.
If entering the drive thru, be ready to WAIT for your order
Yup every review is accurate, dirty, flies and bees inside and tourist tax.. Double the price of what you usually pay ????????♂️ if you're gonna charge that much.. At least have a working washroom? Or pay someone to clean it every 15 mins if you're lazy to clean it yourself instead of pretending it's broken ????
Many sketchy people like to hang out around this place. Employees are real nice tho.
Great people .
Very chaotic and disorganized. Not overly comfortable being so close to people with Covid still on the go.
Efficient staff.
My usual mobile order pick up coffee spot. The batistas are the best.
Good coffee
My drinks consistently taste awful. I give it a break and try at different times and there is never an improvement. Tim hortons does a better job with their lattes- today I asked for an extra tea bag, it's on my cup even, but alas...no tea bag. Step up your game guys, at this point I'm paying luxury prices for a cup.
Standard Starbucks. Good service at this location when I have been, which isn't often recently.
Not even worth one star. Although I’ve been going to this Starbucks for years, and always had good food experiences, I just had the worst customer service from this store. Not only did they not put my lid on my drink well enough, they faintly handed me my drink, then it fell on my lap and they just dismissed it and said “oh sorry” while a steaming hot drink fell on my lap. I called the store, and the one manager I talked to told me “sorry I wasn’t notified of this happening, and usually I would be if something like that happened”. $6.00 wasted on a drink that I got 1/2 of, and now my vehicle is covered in my almond late.
Delicious
Great staff, bright work space and friendly seat neighbours make for an all round positive experience.
I love the fact that I can customize my drink ????
Good
Sure, they're expensive. But at least you get a good cup of coffee. Not a cup of swill like you get from their competitor.....
(Translated) Pleasant places, excellent products and service. Proximity and accessibility to parking. (Original) Lieux agréable, excellents produits et service. Proximité et accessibilite au stationnement.
Prices are double... 7.50 for grande sick tea?! Plus the service! Awful.
Great service, friendly staff.
convenient
Great location next to a gas bar and convenience store
Excellent staff.
This location consistently provides excellent service, warm customer relations and will often go above and beyond for their customers. Always happy to come by for a sweet treat
Nice big Starbucks work modern décor.
Great product price is a little high
Love this location lovely staff and beautiful area to sit and the coffee is really delicious
I'm boycotting all Starbucks everything untill they issue an apology to the American people. Won't go there for any reason.
Love the coffee
Efficient service. :)
There's outdoor seating when the weather permits, so it's a perfect place to enjoy the sun and drink some icy coffee!
Everyone here is great and makes everything perfect every time. Happy people. Lots of love. Love you, Jake!
Busy but reasonably quick service
(Translated) The service could be a little faster (Original) Le service pourrait etre un peut plus rapide
Somehow, I always end up here. I could be coming back from Vietnam, or have just landed from a 36 hour flight from Australia via Singapore into Saskatoon (Not sure why I would be coming back to Saskatoon from such for locations, but that’s not the point) Great staff, great location. Same old dried up Starbucks desserts, and pretend healthy options
Good location, good bathroom.
Always a very long wait. There's usually only one baristas and the long line time. Friendly staff though.
It's a Starbucks. Nothing wrong with that but the service can sometimes be trying.
Service was very slow. I would give it a 0 if that was an option.
Id give 1 star but the barista on bar was pleasant on Saturday morning and our drinks were correct. Unfortunately the other 2 she was stuck working with were two of the worst staff I’ve ever debt with, anywhere! From the one on drive through wiping her snotty nose repeatedly with her hand and than not washing her hands as she grumpily worked.. Than the til staff wasn’t listening to our requests, than argued with us over her errors. Tried to make use feel as if it were our responsibility they do the job right... Our breakfast sandwiches were over cooked, half to hard to eat and went into the trash. We did the best we could to make the experience tolerable... Happy I’m not a local!
Amazing staff and always on the ball! Can get busy at times, but always satisfying :)
Store was busy when I was there. Was waiting for my drink some time until someone else waiting informed me to just look for my dri k because staff was not calling out the order names. I would suggest doing this to avoid lines and ppl getting cold/warm drinks.
Not really a fan of Starbucks but for what it is, this location is good. Best to do mobile orders so you don't have to wait in line as much. I don't like how loud the music is. The low number of AC outlets makes it hard to find a place to charge your laptop and/or phone.
Forgot our order and were rude, drinks didn’t taste like I am used to.
Worst Starbucks ever. worst customer service, worst drink. never visit again.
Staff are always friendly and the drinks are always made right. Went on my birthday and wasn’t sure how the reward worked so I ordered a grande s’mores frapp and the barista, Brandon, said “oh no, I can do a venti!” Drive thru can be a little slow, but worth the wait :)
My Goodmorning coffee place
Good coffee and nice staff. I only saw a fly right by the cakes and baked goods. If that's ok, then consider this a five star place.
Very disappointing baristas. SAD! Request change.
The quality of coffee and services are as expected from a Starbucks. They are standard at best. The power outlets have loose connections, not that there are many around to begin with. The reason I gave it two stars was due to the unresponsiveness of the staff to job applications. They do not respond at all.
(Translated) Pleasant atmosphere. By cons owners do not make an effort to counter the use of single-use plastic: plastic utensils wrapped in plastic bags to eat on the spot! :( (Original) Atmosphère agréable. Par contre les propriétaires ne font pas d'effort pour contrer l'utilisation du platique à usage unique: ustensiles en plastiques emballés dans des sachets en plastiques pour manger sur place ! :(
Favourite coffee place!
Staff is always so friendly and accommodating to my allergy. Appreciate the speedy service and yummy drinks.
Great service and friendly staff! Kiran and Sterling are amazing!!
I like the comfy seats
Great staff
You get what you expect in a Starbucks. Not one of the cleaner ones. Definitely needed staff to spend more time tidying to make it a better venue.
So happy they put a Starbucks here! The store is always clean and the staff is always friendly.
Awesome customer service. And was also very fast pace. Was only in there for 1 min
Awesome food
(Translated) Very expensive (Original) Tres dispendieux
I've come to this location pretty often, mainly through the drive thru. The staff are always friendly, and the service is good.
They always get it right, it's just so expensive.
Usual fare , coffee is above par as usual for Starbucks.
Mm frappuccino
Friendly service
AMAZING, cashier's make good conversation when waiting for your order. They complement you when ever they can. They have amazing attitude and actually look like they want to be there.
This morning my fiancé and I went through the drive thru. The barista, Leo, handed him his nitro brew with the lid not even at all on. It ended up spilling all over him and our vehicle. My fiance was pretty upset and turned to talk to Leo and he literally just turned his head away and ignored us... not cool man!
Great coffee, great service.
Service
My 2nd favourite addiction.
Meal type
Great place to have a tea...but not late at night. They didn't have coffee and I though it was really weird how they didn't accept Amex. Not sure if this is just this Starbucks or all Starbucks? Either way strange that they didn't have coffee at 8pm.
(Translated) Employees Always give excellent service at this branch !! (Original) Les employés donnent Toujours un excellent service à cette succursale !!
Meal type
Very friendly staff
(Translated) Super friendly staff! ???????????? (Original) Personnel super sympathique! ????????????
(Translated) I have to say I had a bad service today, I was served a leaked dragon refresher, very pale. After asking for explanations, the clerk replied that he only had less powder, that the taste was the same. However, the taste was bland and the product did not meet my expectations. The least thing would have been to give me one back. (Original) Je dois dire que j'ai eu un mauvais service aujourd'hui, on m'a servi un refresher fuit du dragon, très pâle. Après avoir demandé explications, le commis me répondit qu'il avait seulement moins de poudre, que le goût était pareil. Cependant, le goût était fade et le produit n'était pas conforme à mes attentes. La moindre des choses aurait été de m'en redonner un.
Almost all the strawberry coconut drink was ice.
Starbucks quality. staff is very nice and warm.
(Translated) Ideal place for a coffee break during the day. Cheap. (Original) Place idéale pour faire une pause café dans la journée. Pas cher.
Love this starbucks, best people and always gets the order on point!!! They’re even so kind to people like me which is unfortunately extremely rare where I live!! I love it and I love them!! ❤️
The pumpkin spice scone was good and I don't even like pumpkin!
Great place to hang and enjoy a coffee. Good atmosphere.
Very nice place with lot of tables and space for Study, the staff is very friendly, the location is very convenient with lot of space to park your car.
I was quite disappointed when I came to this Starbucks, i’m new to the area and I tried ordering in English, and what the barista told me was shocking. She told me “You need to speak in french if you would like to order because nobody understands english”. So, i ordered in french, and the barista got my order wrong. So to order you must speak in french, and you don’t get what you ordered for. Definitely recommend the one on Bourque.
Order ahead and just waltz in to grab your coffee! Thank you Starbucks!!
Very nice staff and great place for my business meeting. Got a bit crowded for a bit but it wasn't too much.
After visiting several times, I found that some of the staffs are extremely friendly and helpful while some of them are not at all. Enjoyed sitting and having coffee time in cafe.
Delicious
Love everything here! Always perfect coffee, food, and attitude, the staff are wonderful with remembering their regulars’ orders. Donnie and Simran are notable as two of the best staff members. I now go out of my way to see them here! 10/10 highly recommend
I ordered a Matcha latte. I was delicious. I wish it was a little bit hotter as I was looking for a warm drink. The service was very fast and friendly. I'll definitely be back.
Bleech horrible coffee and ridiculous prices
Meh lol
The usual
(Translated) Good location to go to work near the University, but it is very noisy and often very busy. (Original) Bon emplacement pour aller faire des travaux tout près de l'Université, mais c'est très bruyant et souvent fort achalandé.
Good coffee
It was a pay it forward drive thru, lol
Quick morning service
Too expensive for middle of the road coffee. Constant virtue signaling is tedious.
Charged me full price for a 50% off happy hour... never gave my money back..
Excellent
My order was a bit late
My no.1 favorite store and nobody can change that.
(Translated) Service rather fast but always overcrowded with the car, in addition to the "crosseurs" who want to go before the others, either by passing before their turn (because there is a line up in both directions on Curé-Labelle! ), or through the other entrance to cut everyone off (no respect / manners, and in general it drives a luxury car! ????) I suggest getting off and going inside, maximum 5 people at at the same time, but it's faster and less frustrating! (Original) Sevice plutôt rapide mais commande à l'auto toujours trop achalandée, en plus des "crosseurs" qui veulent passer avant les autres, soit en passant avant leur tour(parce qu'il y a line up dans les deux sens sur Curé-Labelle!), soit en passant par l'autre entrée pour couper tout le monde(aucun respect/savoir-vivre, et en général ça conduit une voiture de luxe!????) Je suggère de descendre et aller à l'intérieur, maximum 5 personnes à la fois, mais c'est plus rapide et moins frustrant!
There is a drive through at this location. Really convenient to stop by on a morning ride to work. Always great coffee.
(Translated) Ben ok, like most other Starbucks ???????? (Original) Ben correct, comme la plupart des autres Starbucks ????????
Service could be improved, slightly inconsistent
Had a good experience !!
great place, good coffee
Typical Starbucks but this location can get pretty busy during rush hour (it's right next to White Rock Centre bus exchange) and it's somewhat small so it can get crowded inside. Other than that, food and drinks are well done and the staff is friendly.
Flies everywhere, 'broken' power/USB outlet already, AC blows like mad so nothing light stays on the tables, no paper towel in bathrooms, and typically expensive. Oh and their feedback form online is annoying.
The last couple times I've paid 6 bucks for a mocha and it hasn't been close to right ????♂️
Staff are awesome and coffee is amazing!!
Great service each and every time! Needs larger parking lot.
Very clean and nice!
Very bad and rude girl i just went twice at this place same girl different days she gave me cup of water with my order and the next day she wanted to charge me 1 dollar for thw cup of water with my order
Awesome place to chill and enjoy coffee
(Translated) I find the cafe a little expensive (Original) Je trouve le cafe un peu chers
Good place to stay relaxing and reading a book or with friends
Yummy egg bites for those of us on keto
This is my favourite Starbucks to go to. I can't explain it but it's the setting and the location that just makes it feel like you're in a movie.
This location always has line ups but I've never had any issues with this location. Food is always packaged correctly and drinks are made per my request.
Recent experience at this location has been wonderful. Looking forward to when the washroom start to open to the public soon????
Great hot chocolate. A little slow sometimes but it has always been fairly busy when I've gone.
This is my everyday coffee shop. They know me by name and always have my drink and straws, etc. prepared before I come. There are a few baristas who are not as friendly, but most are great!
Nice outdoor patio ....Starbucks is consistently great
Friendly staff, can get a little busy (like any Starbucks). Not a ton of parking. Can be difficult to exit in a vechile going north on Kennedy road. Clean washrooms and close to the 401 and Kennedy station.
(Translated) Very nice place to work. Only negative points, the catches are condensed to a single table, I recommend that you spot them as soon as you enter if you plan to spend the day there! Otherwise there is not much parking space. In general the place is very quiet and the drinks are quite good! (Original) Très bel endroit pour travailler. Seul points négatifs, les prises sont condensées à une seule table, je vous recommande de les repérer dès votre entrée si vous prévoyez y passer la journée! Sinon il n’y a pas beaucoup de place de stationnement. En général, l’endroit est très calme et les boissons sont assez bonnes!
Great service here. They have a drive-thru and mobile pick-up. Large lounge area to get some work done, or meet with friends.
Wonderful employees
Just got a Gr Mango dragon fruit refresher with coconut milk at 2:53 pm today...it had a hair in it!!! Not impressed! Called the store numerous times...No answer at the store!
Decently quick service
Starbucks is my favorite place on earth
Bitter, bitter,expensive did I mention bitter?
Clean and quiet. Nice place.
Place is super slow to serve with even 3 in kitchen. Surprising. Took 15 mins in no order queue to get a simple matcha latte.
Best coffee in town! Personally adding your cream and sugar makes no mistakes.... perfect everytime!
Went to this store to get milk for my 18 months old baby ...instead of $1.73 they charged me $4.21 ..all jerks managing this location .
Good drinks but the drive-thru lineup is always so long.
No thanks
(Translated) Simply wonderful site (Original) Site tout simplement merveilleux
Starbucks is my favourite but today the customer service was rubbish ! Please Starbucks keep your service high class
The wait time are absolutely absurd. Not to mention that after 30 minutes of waiting your coffee is still wrong. This has happened three times now, they can't make a simple blonde coffee with oat milk.
Love it
Good service & great staff!!!
Great location with tons of seating!
Best coffee in town
I loved it more when I could sit inside or outside, obviously. If you are going for drive thru, pay attention to the curb; the passage is very narrow.
Good service
Awesome location. Great service.
Great service and nice people
Starbucks lover
Rude Baristas, Store manager is unhelpful, parking lot is a disaster. Never again.
Great facility
Service
Excellent service every time
happy staff
We are here nearly every everyday for 4 years straight, never once did they get a drink or a sandwich wrong. Passion tango with lemonade is the bomb! I'd take a picture right now, but no one wants to see a ventai dragon drink that is 95% empty lol
You can't say they haven't mastered consistency. Same routine, same great coffee as the location in my home town.
I always like going to Starbucks more than Tim Hortons and I hate Tim Hortons. Always cool to walk in and have that friendly service, the tasty drinks, and the fun environment. The new thing they have is mobile orders which is fantastic!, I always use it because it is great to order and grab it after. Still need some aprovements on it but hopefully they will do better. Thank you Starbucks
To expensive for me and food is prepackaged.
Way too small but coffee is good ;)
(Translated) I go there several times a week because I really like their lattes and strawberries. The employees are always smiling and always do their job well. Obviously it's way too expensive for coffee, but it's still Starbucks! 5 stars for the service without hesitation! (Original) J'y vais plusieurs fois par semaine parce que j'aime beaucoup leurs lattes et frappuccino. Les employés sont toujours souriants et font toujours bien leur travail. Évidemment que c'est beaucoup trop cher pour du café, mais ça reste du Starbucks! 5 étoiles pour le service sans hésiter!
To pricey
None of these Starbucks can get any of their menu drinks right. This one is by far the most pathetic, why waste money on some slop served to you by some untrained careless employee. Save your time and expectations and do it right yourself at home!!!
(Translated) My Saturday morning at Starbuck always starts my day well <3 (Original) Mes samedis matin au Starbuck commence toujours bien ma journée <3
The staff is nice and they can take complicated orders rather easily. I went in once with my brother who has a lactose allergy and we asked about the differences in the types of milk they have available because we were both really new to starbucks and they were patient with our questions and cluelessness. They laughed with us and helped us order the right drink, which my brother really enjoyed. He was judgmental about starbucks before this particular visit so I'm glad the staff was nice enough to talk through all that with us.
I asked myself, why I go to Starbucks when a lot of coffee store are near me. Reason is a special flavor in their coffee, staff is very friendly, great options to pick. I ???? Starbucks!!
No Honey for my Tea
Good service and the drinks are always upto par compare to some other Starbucks.
Honestly It's a good spot. I hate that I think that, but I like the coffee and it's a nice spot to get some work done
The folks at this Starbucks are friendly and the customer service is great, they take care of all the customers in a timely manner. Even someone is heading out on their break or to leave for the day I've had them check with me if I'm waiting.
(Translated) If I could put 0 it would give me great pleasure. The service was awful, 30 minutes of waiting to finally arrive at the cash desk and see the people who work there be on their cellphones, the other folded his cloth for 2 minutes, two of whom were chatting together. No excuse for the wait, no napkin for my sandwich, my coffee had spilled all over it. In addition my coffee tasted burnt. Really horrible, I will not be going back. (Original) Si je pouvais mettre 0 sa me ferait un énorme plaisir. Le service était atroste, 30 minutes d'attente pour finalment arrivée à la caisse et voir les gens qui travaillent la être sur leur cellulaire, l'autre a plié son torchon pendant 2 minutes, deux qui jasaient ensemble. Aucune excuse du délais d'attente, pas de serviette pour mon sandwich, mon café avait renversé partout dessus. En plus mon café goûtait le brûlée. Vraiment horrible, je n'y retournerai plus.
Nice Patio
In and out like Speedy Gonzalez, always with a smile...I'll give 5 stars when they start doing home delivery, if only our Canadian coffee chain was as efficient and courteous...
Fast service and friendly staff. Enjoy the small talks
Great place. Incrsdible Frappuccinos
The layout was quite confusing and I didn't see any signage for cash/ordering vs pickup which was slightly frustrating as I've never been to this location. The drinks were great and when my friend spilled his drink by accident the employee was literally happy to clean it up for us!
(Translated) Delicious white chocolate frappuccino (Original) Frappuccino chocolat blanc délicieux
There is no beating their chai tea lattes and molasses cookies on a cold winter trip
This is one of the Starbuck locations I frequent. While it is usually really busy, the staff make an effort to get orders completed as fast as possible while rarely sacrificing quality. Each of my visits has been great, and the staff have always helped me pick out the perfect coffee for the day!
Baristas are nice and hard working! ????
Good coffee shop.
Good prices, good tasting drinks
Great experience
Great service, great beverage!
Connected to a gas station so the bathroom is actually in the petro-canada. The staff was friendly and the coffee was the usual fair. Large area with plugs and comfy seats.
Christmas blend is back! This location is very busy and it is hard to find a seat to relax and enjoy your coffee.
Fast service
Other
Been in drive through for about half an hour now... And we're still stuck and get get out. not even ordering anything at this point just to leave sooner....
This is my neighbourhood Starbucks. Convenient location, close to Goodlife and a local plaza with Dollarama and a Chinese grocery store. My kids’ school is also just a few steps away. I’ve always received prompt service from the friendly staff. The place is clean with comfy chairs and a cozy section in the corner. Ambience is relaxing and bright. Drinks taste just as they should. My current fave is the Black Sesame Latte.
(Translated) Nice place but when I went the service was appalling (Original) Bonito lugar pero cuando fui el servicio fue pésimo
Nice and friendly service. Quick to provide drinks. Not as quick to provide the food. That said, I really liked they kept the line for ordering super short by being efficient. I wish more Starbucks did the same thing!
Busy area
Always good service. Fast and have never made my drink wrong.
Team is always friendly here!
It’s Starbucks....no explanation needed!
Staff are good and store is nice but it’s pick up orders are not fast or organized and the drive through, which is now this stores only option, is slow… causing more idling and harm to the environment.
2 times I’ve been there at 6am and they don’t open till 6:05 and today they said there device’s are down so can’t buy nothing not even with cash and told her she can keep the money.. This place is Horrible!!!! Except their opening day but go figure
Expensive
Just another Starbucks, although I do like their cute specialty cups
Everytime we go there they are super friendly, fast and accurate so, yeah, it's a win for us.
Each time there is a new drink they don't have any left after 1 day that is stupid.
Not crowded. Nice staff
It's a good place but really expensive ????
Nice and cozy coffee shop with delicious food and varieties of hot and cold drinks.
(Translated) I love Starbucks from three rivers. (Original) J'adore les Starbucks de trois rivières.
Ordinary Starbuck's but AC too cold at 17°C/rain outside. Hot "Americano" to warm up.
One of the friendliest locations in the city and never overwhelmingly busy.
It is ok for short break. Nice non-smoking patio however the street is slightly busy.
Fast and courteous staff!
Busy on a sunny Sunday afternoon. Service seemed a little slow. My friend's drink came five minutes before mine. Could have been an off day. The PSL was too sweet. Not much ambiance in this location. All in all, just OK.
This location has such friendly and enthusiastic staff it's actually quite nice to visit. They are also extremely efficient, getting through massive rushes with incredible efficiency. Definitely better for a coffee than their across the street neighbors ????
Loved the Java choco chip and decafe.
(Translated) Good coffee (Original) Bon café
(Translated) Drinks are not constant. My boyfriend ordered a Frappuccino, just filled with ice ... I ordered a cold brew espresso with cream. The cream was not frothy and the coffee tasted very different. Sometimes it's going to be very well done. I understand the labor shortage, but I believe that all employees need to have better monitoring of their training. (Original) Boissons ne sont pas constantes. Mon copain a commandé un Frappuccino, seulement remplie de glace … moi j’ai commandé un espresso infuse à froid avec crème. La crème n’était pas moussée et le goût du café très différent. Parfois il va être très bien fait. Je comprend la pénurie de main-d’oeuvre, mais je crois que tous les employés doivent avoir un meilleur suivis de leur formation.
Meal type
Nice variety. Prompt service.
Lots of seating and great atmosphere
Always friendly staff, great coffee. Conveniently located.
We got here 10 minutes before it closed and we got amazing service. The place is super clean and the employees are helpful.
Fast and friendly
Coffee latte was good and fill the top like in Toronto. Breakfast sandwich was Super nice. Best starbucks in the KW and Cambridge Region.
Trendy
Best coffee !
Mango dragonfruit is my favourite
It was very nice inside and they had very fast service
I'm new in quebec and i lived it :D
We ordered 2 coffees. One took longer than expected because the coffee filters kept breaking as the coffee was being brewed. We had time to kill so we didn't mind the wait at all. Then the staff provided us a $4 off our next visit because of our wait. They were very apologetic (unnecessarily, it wasn't their fault). The staff were very kind.
Just resigned 1 day ago, I mean literally learned so much stuff from this place. At this starbucks, you truly could sense the slogan, 1 PERSON, 1 CUP, 1 COMMUNITY!! Store Manager Kelsey is super helpful, she is willing to solve any issues or concerns customers might have! Extremely reluctant to leave this place by the end! Hopefully this store does well in the future! Best Wishes!
Good service as usual. Upsetting that a place that sells drinks does not allow you to use the restroom. I have been to other locations and the bathrooms were open to the public. Not great when you have a kid who has a drink and needs to use the washroom. Not impressed. Otherwise good as always.
Very friendly staff
Great staff. Always friendly. They've always given me the correct order and there's never been a long wait.
(Translated) Very good Starbucks! The employees are very very welcoming !! (Original) Très bon Starbucks ! Les employés sont très très accueillants !!
Coffees are consistent and tasty. Baking isn't really worth it.
Love that Clover coffee machine. Makes the best cup of filter coffee available at Starbucks, especially with the Reserve roasts. Worth the extra money.
(Translated) A warm place, very good services from the personal (Original) Un endroit chaleureux, très bon services de la part du personnelles
Pretty disappointed with my experience today. We ordered a Venti Serious Strawberry Frappuccino and a Venti Chai Creme Frappuccino. I asked for 2 extra pumps of chai for the Chai Frappuccino and cinnamon dolce topping instead of cinnamon on top. When we got our drinks, the Chai Frappuccino got caramel sugar topping instead of cinnamon dolce topping. I told the person at the window about it. She apologized and they remade the drink, which had the correct topping this time. However, once we left the drive thru and took a sip of our drinks, the Chai Frappuccino (for me) was bland. They forgot the 2 extra pumps of chai when they remade it. My brother also said that the strawberry Frappuccino was missing the top layer of strawberry puree. I was also disappointed by the fact that I was charged extra for the 2 chai pumps when in fact I didn't get it at the end.
Amazing!! Sooo happy that Woodstock finally got a Starbucks!! Bout time we got decent coffee options in this town! Been here almost everyday since they opened. Staff are friendly and get the orders right! A must stop even if your just passing through!
Clean, fast and friendly staff
Their debit and credit machine is down more often than it's working. Constantly. If it weren't for the friendly staff and decent service, it'd get 1 star. Fix. Your. Infrastructure.
Went through drive through at around 7 yesterday evening and my goodness! received excelent service! young man we spoke with at the speaker was extremely friendly and joked around with us which we loved! did not catch his name, but were able to see short black hair on him. young lady at window was nothing short of amazing. answered all husbands questions with such a warm, happy demeanor. Her name was Hayley from what we could recall! Both workers seemed to work VERY well together to make our experience amazing, and they looked to be having a blast while doing it!! keep up the awesome awesome AWESOME work starbucks outlet mall !!!!
I've always had such great experiences here. The coffee is amazing, and the drive thru workers have always been so happy and kind each visit.
Nice place to stop on a chilly winter evening stroll. Located right in the heart of Waterloo Square & next to the LCBO and a plethora of sandwich shops, soup stops, full restaurants, eateries and pubs. Just wish the coffee was a little more competitively priced among the big coffee cafés. If it was it would be a regular vice on my weekly list of favourite spots to frequent but right now it remains as a monthly “treat”. ☕️☕️☕️☕️[Venti Vanilla Latte]...
Always great coffee and staff
always a good coffee
If only egg nog lattes were available all year
Nice staff, drinks and food is consistent with other store locations. They were very friendly and good with taking my order. Even spelled my name right! COVID-19 procedures are in place and they request customers wear a face mask via a sign on the door. While inside I did see that customers were not wearing face masks so I don't think this is enforced at all times.
Tea costs $4.98 and a small slice of banana loaf $5.11. Was informed by employee this location privately owned..does that mean increasing the prices to that much? It's only water and a teabag, the tea bag is 20 cents by itself.. why $5? And the banana bread $5.11 practically costs to bake the entire loaf which prob equals a dozen slices. Why are we allowing these organizations that want to get rich quick to get away with it, ripping off the public? In the meantime there's a homeless guy standing outside Many years ago Niagara was the place to shop for deals now it seems to be a Tourist Trap. And since when is Starbucks being privately owned? Cant redeem stars and cant add funds ...
Just another Starbucks with outdoor seating
Great job on safety protocol
Way too expensive. Paid $19 for 3 items. The oven didn’t work to warm up a chocolate croissant. They charge $1 for a cup of tap water. Not a pleasant experience. Love Niagara Falls but this is the worst Starbucks in town. Go to any other Starbucks but this one! ☝️
Everyone here is so friendly!! I can always strike up a conversation relatively easily.
I am starbucks person. Coffee taste is always good same as usual. Partners are helpful and kind.
Busy, expect to wait. Only one washroom. And I didn't get the size of coffee I ordered. I asked for a tall and got a grande. Parking there isn't all that good either. Oh well...just got back on the road again, and kept driving ????
(Translated) Coming from Montreal, I was surprised to find that the application to collect points does not work at the Trois-Rivières branches. I also find the prices a little more expensive compared to the big metropolis. Also, …
Take out
(Translated) Always with excellent products and a pleasant atmosphere! (Original) Sempre com produtos excelentes e ambiente agradável!
busy but good kind friendly cozy
Great beach
Overpriced due to the location and only Starbucks in the clifton hill. Better go to Tim’s locates in the next block, where they don’t overprice.
Not a fan of Barstucks as they kill the smaller guys trying to innovate and bring top notch quality.
A good variety of hot beverages to choose from. I enjoyed my visit there and our drinks were delicious.
Not my favourite Starbucks. Small and dark. The layout is not great, the pastry case is not front and centre like other locations. Consistently VERY dirty/messy cream and sugar counter. Should probably have more staff on to clean up. One star is for their Pike...love it. Service so-so.
Three words Nitro Cold Brew. They have it at this location. Also one of the nicest and spacious stores I've seen in Canada.
I’ve only ordered from the app for take out at this location. But it has always gone smoothly, no complaints.
rly busy but drinks were good as usual. i look forward to coming back !
Regular Starbucks. But very expensive!
Nice relaxing atmosphere
Amazing green tea
Awesome staff and very clean!
Meal type
It's sweet and delicious
Staff here are always in a great mood. They make conversation with you at the window and are always very friendly. Good drinks and service
The coffee you long for, and the service you need at any point in your day.
Well.... I like this location. However your irregular hours is starting to get annoying
Pepermint mocha coffee and creame brule????
The service was very satisfying
Staff are always super kind !
They're always super nice. My fiance asks for recommendations pretty often and they always have something new.
Great location and super friendly and smiley staff despite the super long line during lunch hours. There were big windows surrounding the seating area so the store gets lots of sunlight. The staff definitely brightened up my day and I’ll be back for sure!
Typical Starbucks. Great location it you are uptown.
Great hours and friendly staff
Just another Starbucks. Good staff. Great coffee.
Decent Starbucks but the bathrooms are awful
The drive through is always supper busy. Make the effort and get out of your car and go into the store; it saves you lots of time.
(Translated) Staff always smiling, for me it made all the difference! (Original) Personnel toujours souriant, pour moi ca fait tout la difference !
Great coffee and the staff are really friendly and helpful! They make an effort to get to know hear regulars, too!
Worse coffee.
Super friendly staff in a huge open space with long communal tables, high tops and lounge chairs. I love a Sbux drive thru too. Probably going to use as mobile office more often.
I was not at Starbucks. Cannot comment.
Slow service.
Fast and friendly service! Mobile orders are always ready before I get there!
best coffee and always great service.
This is a hidden-gem in the Starbucks world. It's location is just-outside of the usual tourist area, though not so far as to be inconvenient to get to. Perfect for the Victoria local or UVic student working downtown or bussing home. I often make the extra one block walk from my job to grab a drink here before catching my own bus home, despite another Starbucks being closer. The staff are just phenomenal! So friendly, hardworking and efficient. I've never had a wrong order yet, but I know if I did get one they'd jump at the chance to make it right. The place is very sparkling clean too! They really do a great job maintaining this store. The store is small, but very accessible for those with mobility issues or a stroller. I wish there was a bit more seating but I would hate for them to change locations; I believe this is the first Starbucks location on Vancouver Island as well!
(Translated) It's very good ... there is room ... we are not stuck. .. there is a driving service. . Relaxing atmosphere perfect for doing work. In any case it rolls at Starbucks. ... if I compare to the cafes that were there before ???? (Original) C'est très bien... il y a de la place ...on n'est pas coincé. .. il y a un service au volant. . Ambiance relax parfait pour faire des travaux. En tout cas ça roule au Starbucks. ... si je compare aux cafés qui étaient là avant ????
Great place to have coffee plus next to movie theater. Only problem had a few times was parking was full or the place was to busy to stay ie no seats. But over all great place.
Love this place. Great coffee and the service is cheery and helpful. Drive thru is also fast.
This is a cool Starbucks, they are very happy to have lots of people working on their laptops, lots of power plugs.
The slowest shop I have ever been to. 5 people working, no clients and took 15 mins to make a caramel Machiatto. Good luck going there.
(Translated) It's good, a menu vary a lot of choices. But it remains relatively expensive. (Original) C'est bon, un menu varier beaucoup de choix. Mais ça rester relativement chère.
Right place to study and unwind. Not as loud as other cafés.
Eh, Starbucks is continually a disappointment. My drinks are constantly wrong. It's very rare I get a correct drink. I'm not too sure what's so hard about reading a drink ticket.
The baristas are very experienced and fast.
Most of my stops at this Starbucks have been on my motorcycle rides. This is the perfect location to stretch, get a jolt of caffeine and gas.
Service
Nice spot to meet friends. Lots of parking too.
My husband and I had the best experience at this Starbucks this evening. I'm 8months pregnant and we have a 2 year old daughter. When we went into the cafe, two of the employees were having their break at the corner table. They were so friendly to our daughter so she wanted to go sit in between them. We tried to grab her but they didn't mind having her with them during their precious break. They offered her a snowman cookie and an apple juice pack out of kindness. Cookies and juice packs are her FAVORITE food in the world. Not to mention that she had such a good time there with them, it gave us a nice coffee time that we were not able to have for a long time.
I always like Starbucks but this washroom was the pits!
As always
Love going ????????
I found the tea excellent!
Very careless service, the worst Gr Slt Crm Cf Cbrw
First time. Waited 1/2 hour then I asked what’s going on , and they said I didn’t get put in the system ( but I paid). Took my money and left. Second time Staff are very rude.
this is a wonderful location. In the heart of Oak Bay village, with good seating inside and out
Great wifi!
Usual Starbucks. Typical experience great friendly staff and warm welcome.
Staff are very polite and friendly. Drive thru was very busy, but drinks came fairly quickly considering they had just opened last week!????
Very friendly, helpful staff!
It's a Starbuck location but prices are a bit expensive as it's on Niagara falls site.
Excellent service & coffee
Where do I start !!! The worst Starbucks I’ve ever visited . You would think 7:00 pm I could get a cup of coffee . First of all no pike also no blonde but I can get a dark roast which was full of grains. Another gentleman came from behind me and the ignorant young lady has no problem making him a fresh pot of pike !!! Are you kidding me. I’m done !!!????
Nice place to do some reading or work, employees are nice
Great service, friendly staff. Coffee wasn't hot enough. Breakfast sandwich was delicious!
(Translated) Nothing to complain about! Employees are becoming more and more competent. It’s more expensive than elsewhere but it’s Starbucks (Original) Rien à reprocher ! Les employés deviennent de plus en plus compétents. C’est plus cher qu’ailleurs mais c’est Starbucks
Your classic coffee shop
High prices
Very fast drive thru!!
oh my tartans, have you tried their new Irish Cream Americano? it's so good you almost get drunk off it, but there's no alcohol it's just that good. The staff at Davie and Thurlow are just amazing too.
Worst coffee in town.
As always friendly service.
(Translated) ordinary and expensive (Original) ordinaire et cher
No complaints. They do what a SB does, and they do it well.
Very friendly staff
Great
Went here for a simple ice coffee. I always order a 2 milk no sugar. Cause that's what I drink. I know that's what ordered. But I get a black coffee. Ok not a problem they can just add some milk. The reasonable thing to do is empty some coffee out and then pour some milk on top. Not only did he keep filling the coffee until it was over flowing. I asked him to pour some out. But this man was so dramatic he threw the whole coffee out while telling me what ordered was not correct. He's arguing with me that I didn't order milk with my coffee. So he makes a brand new one in a large cup. Lol I didn't want that much coffee, I just wanted what I ordered omg. Anyways, the baristas here need some training. And that's why I'll stick with Tims.
Staff are always beyond friendly and accommodating to difficult orders. Drive thru times are much improved, consistency isn't always there for the drinks but if you say something they will try to make it right.
Always quick and friendly service, I love the seasonal drinks and treats. The sugar cookie latte is my new favourite for Christmas!
You need to change your hours of operation. They are misleading!
The staff is friendly, the place is kept very clean, and service is very fast. However, one needs to be careful ordering, as Starbucks has some similarly-named drinks, and if you're not aware of the ones you don't want, you could end up with one of them, eg. I wanted a caffe vanilla frap, today, and ended up with an extremely bland drink with no coffee in it called a vanilla bean creme frap. I've walked away with plain oat bars instead of oat fudge, as well. Maybe it's hard to hear, in this place. Anyway, to give them credit, they always correct an incorrect drink, no problem. And they're probably the cleanest and friendliest Starbucks in all of the G.V.R.D.
Old and cold cheese danish
Brand new location the place is big and bright and beautiful. The staff are friendly and very helpful and patient. Highly recommended.
this is such a lovely place in the summer. Drink outside and it is so peaceful next to the cemetery!
Great Starbucks
too busy to pay attention what was ordered. Very poor customer service
Nice study spot.
At first I thought the downtown Tim's location was the best place to show to the homeless people how much money I have in my pockets but then I stumbled into this place one day and I realised what I had been missing out on. Just making eye contact with them as I enter in order to show dominance is just beautiful. On the way there I tell the homeless people oh I only have a few hundred dollars of change in my pockets I need that
They are always really quick, and super friendly ;)
Well, it's a Starbucks, can't complain about that! You know what you're getting yourself into when you to one. The staff was really friendly. We stopped in here as part of our larger road trip, used the washrooms and got some drinks and snacks, very pleasant experience. Unique architecture on the outside, I've never seen on that looks like this one does. =)
Always good here!! Everyone is friendly and the drive thru is fast!
Always great service
The grilled cheese sandwich is really delisious!
Waited a half hour in the drive thru before cars even started moving and they dont have an exit once you're in. After a 45 minute wait saw on the drive thru speaker that there was no debit... Didnt even have the decency to put out a sign...wouldnt of been a problem if their coffee wasnt so expensive. .. Coffee there sucks too wouldnt even be worth a 5 minute wait.
I had a great experience here, my daughter did not like the vanilla bean Frappuccino (who doesn't like a Frappuccino!!) and the staff were quick and friendly to give her something else.. everyone was following safety protocols and it was all around a good first outing for my 6 year old
Best customer service. Everyone is always friendly and cheerful!!
You are amazing ! Thank you ????????
Nice location; really friendly baristas and line has been great and not long.
Went in to the new Starbucks and it’s GORGEOUS! Everyone was super sweet and the coffee and danish I got were delicious. I wonder why it says they are closed on Google, because they are definitely open, and they are amazing. Google please fix their listing!
Clean, friendly and welcoming atmosphere!
Went into this location to work for a bit - the staff were super awesome, loved the energy. Nit a huge coffee drinker, but the cold frap i had was delicious.
Provides good service.
I usually order ahead with the app when I come to this location. My order is always correct and waiting for me when I arrive. The staff also go out of their way to at least thank me for coming if there isn't time for a short conversation... Great customer service.
Good place sucked that yiu couldnt go in and order had to go thru drive thru but itber then that noce friendsly atmosphere
(Translated) It's still a Starbucks ... I found the music too loud though. (Original) Ça reste un Starbucks... J'ai trouvé la musique trop forte par contre.
Good food and good service
Amazing customer services
Always consistent. Our drinks always come out hot and yummy! And amazingly friendly baristas :)
(Translated) I really liked this Starbucks, one of the best the truth, because the staff is super attentive in everything, they are very friendly and what is most valued, they are very fast so you are happy. Be careful, you have to cross the Drive thru lane and know that the driver is seeing you. (Original) Me agradó mucho este Starbucks, de los mejores la verdad, porque el personal es super atento en todo, son muy amables y lo que más se valora, son muy rápidos por lo que sales feliz. Ojo hay que tener cuidado ya que hay que atravesar el carril de Drive thru y saber que el conductor te esta viendo.
(Translated) It beats Tim Hortons and Morgane flatly. (Original) Ça bats Tim Hortons et Morgane à plates coutures.
It's really good and the drinks are awesome
Awesome place
At this moment, there is no place to sit inside. Just few chairs outside. Only good for grab and go
Such amazing staff + fast service ????
Great staff great atmosphere and super friendly..
expensive place with several options
(Translated) Fast, good location and clean inside (Original) Rapide, bonne emplacement et propre à linterieur
I ordered a venti coffee frappuccino. Their was no coffee in it. It tastes like blended cream with sugar, I am very disappointed. I can’t throw it out and buy another one because it was $6.50.
Clean store, ok staff, parking is minimal at times since it's near Ambleside
Killer hot chocolate.
The young blonde lady at the drive through (around 3pm today) is incredible. Personality plus, so pleasant and friendly. She made my Starbucks experience a 5+
Great location, just needed more seating to accommodate customers.
Met my friend for coffee...love Pike.
Some of the staff here are good.. but it has really gone down hill. They are more interested in talking amongst themselves behind the counter than the customers. New renovations have made it very loud inside.
Friendly staff who will make your drink perfect every time :)
Polite staff, quick service at the drive thru or in store. If you're in a rush skip the McDonalds next door pay the premium and get in and out.
Unfortunately, this store does not open at 7 am on Saturday as indicated on the sign. It was 7.15 am when I tried to get a coffee today.
Typical of the chain, clean and has good coffee.
Professional staff and greatest customer service
I always come here. What burns me though is how painfully slow the service is as a walk-in...it seems vehicles are serviced first. I seriously wish there was another Starbucks store (other than Safeway) & drive thru in PA.
Tourist trap prices.
Typical Starbucks. Could be made bigger with more seating
Chairs to firm not a big fan of wooden chairs ... Otherwise a pleasant experience
Dine in
The place was packed. We had to park on the side street. Good ambiance and we had good service. The drinks we're hot and delicious.
Quick service at the Village Green location
Turns out this is the local coffee spot for the RCMP.
Friendly prompt service.
Clean and renovated cafe
My favourite Starbucks location of all time. The staff here are the BEST!
Friendly and fast
Great place to get a coffee if you're on the road to Vancouver! Friendly staff and clean place.
I ordered some stuff off of Uber Eats, mind you pretty close to their closing, and they had run out of a cake pop that I ordered. They truly didn't have to, but they ended up sending two different pastries to compensate. Thank you so much! You guys are so kind. Really great customer service. :)
Bought a gift card only
Lots of elite people in here.
Nice people great coffee.
Excellent cappucino!
No complaints
(Translated) Superb! (Original) Superbe!
I love my new drink. Iced white mocha
small branch but good parking spot.
Overpriced mediocre drinks and customers blocking the sidewalk with their long lines. Fruit flies landing on top of baked goods inside glass cabinets. Starbucks is a very corporate coffee chain that is completely devoid of soul, all while pretending that selling you $4 bottled water is going to save the planet. When i used to eat at starbucks, several times their bacon breakfast sandwiches were missing the bacon or served too cold in the center. The best part is not discovering that until you arrive at home.
There are 2 staffs at 12:00 on July 2nd, one is nice and slim, one is rude, she stared at me after she charge me my drink (drink and tip which i didnt wanna pay- she add tip 20% in my bill). my drink is grande ice latte She didnt show me my receipt I asked her 3 pump of sugar cyrup but she forgot my request, i asked the slim staff again and she treated me well I dont have choice for tip, i hope the other customer check receipt carefully
Fast drive thru, friendly service.
Coffee and service as expected from Starbucks. Place is normally crowded.
Almost always Great. Some baristas dont know the words Extra Foamy though.
Good customer service
Great place.great atmosphere.great staff.
Good location
(Translated) Nice, but nothing special. Often full (Original) Nett, aber nichts besonderes. Häufig voll
Very friendly staff, clean and nice atmosphere
Always a pleasure. Staff are awesome.
Probably the better location in Victoria. Good decor and seating area. I come here to relax and enjoy my java.
As the picture shows, the is what this location serves as a Vanilla Sweet Cream Cold Brew. And, if you notice, it looks nothing like the picture they show in the store. Nor does it look like anything I've gotten at any other Starbucks. When I raised this up, I received a lecture on the reason for why the picture didn't match the product. If you are expecting a "Starbucks" experience, don't come here unless you are okay with having to raise your voice just to be heard (very loud music), or enjoy a cozy joint...it's set up up like a cafeteria.... As for cleanliness....especially during Covid, all the tables outside on the patio are dirty. But the numerous staff are probably too busy inside brushing up on their customer service skills...I kid...maybe..
It's Starbucks. You know.
Very convenient place to get the perfect type of coffee of ur preference. Rich in taste and flavours. Outstanding and friendly service. Will pay another visit soon
What you expect for a Starbucks, from my experience the dessert selection was however lower than others.
Good parking and plenty of space with plugs. So pretty good for my needs
Did the drive through only and it seemed fast enough, my son wasn't very impressed with the Halloween special frap though hahaha
The server was great place is clean but the coffee was disgusting I don’t even understand the love of this coffee super gross
Great spot just not my go to place
Great service, friendly staff. I was having a hard time choosing since i dont visit starbucks often, i picked the feature frapp and it was amazing! It didnt take long to have my drink made, and it was worth the price.
A year ago i visited this place.. a starbucks somewhere.. i dont remember it. That usually means it was good.. Theres a lady in nananimo harewood location that remembers everyones names. She is quite lovely.
Excellent oat milk coffee frappe w hazelnut served with 5 smiling faces. ????
I ordered green tea latte, they put down green tea lemonade down. I have waited so long to be told that this is the wrong drink. They made me the latte but no one apologize or refund me the difference. It’s such a terrible experience on a new year day. I hate this shop now. Will never go.
Never a big fan of their coffee.
My beverage was made perfectly and the service was exceptionally friendly. I find that during this pandemic, downloading the app makes ordering so much easier. If it is a new to you Starbucks just check your order before you leave...sometimes the newer batista's are still learning or there are not enough of them and orders are rushed. Over all I have rarely had a bad experience. You get what you pay for
A good layout to this Starbucks, with a lot of high table seating and a nice patio too. Drinks are tasty and refreshing as ever.
Meh it's all right.
Fast, friendly service, and the drinks were made to the solid standards you would expect from Starbucks. This location is connected to a gas station and convenience store, so it makes a great stopping off point if you've been driving on the highway for a while. I found the interior to be clean and cozy, making it all the better for a rest stop.
Great service, super friendly staff!
(Translated) Great service, the employees are welcoming and helpful. (Original) …
Say what you like...SB makes great coffee!
I have been a Starbucks customer for many years. The environment and the consistency in customer service and quality is what keeps me a dedicated customer to Starbucks. When the Welland location opened up, I was so excited! Finally one in my city, no more traveling to St.Catharines or Niagara Falls. Not sure if this is a franchise or a corporate store but I am quite disappointed in this location. Which I must say I've never said about any Starbucks I've been to. The customer service is not the issue. The staff is very friendly. But my order has been wrong every single time I've gone to this location. The wait time is absurd. I've gone in to grab a mobile order on several occasions and there's absolutely no organization. And they move at such a slow pace, it's mo wonder sometimes I'm waiting 15 to 20 minutes for my mobile order. I feel this location is not measuring up to the Starbucks empire, and culture I love. It's quite disappointing in fact. From now on I ll be driving to St.Catharines or Niagara Falls once again for my beloved Starbucks.
Bustling as they all are. Steaming hot Flat White kicked me into overdrive this morn. Not sure how they do it so well, but that's obviously the secret.
Best staff at any Starbucks anywhere.
Great, friendly and quick but limited seating.
Always great service and great coffee. I work in Ottawa and get coffee from Starbucks there. The food/coffee is the same but the service seems much more small town than it does in Ottawa.
(Translated) starbucks semper idem (Original) starbucks semper idem
Great service, horrible drive thru placement
Ordered americano, it tasted like as if it was water downed. Other than that service was good as any other Starbucks location.
I was at Safeway not Starbucks...I personally do not like Starbucks coffee. Does goggle assume we go to Starbucks everytime visiting Safeway?
I parked here and fed my puppy in the parking lot.
Great chi tea selection
Very friendly service
Great cofee as always
They forgot to add cold foam on top of my drink today , a Sunday afternoon. I went in and the boy who fixed it was super sweet about it :) my favourite place to get drinks . Insta : angstanleyy
(Translated) Clean & quiet place :) (Original) Endroit propre & calme :)
Lovely staff here, low key addiction Starbucks.
Always so wonderful to deal with the people who work there. Dog loves the little pup cup too. Thanks for being so awesome gals and gents!
Lovely interior. Well designed. Quick and efficient. Always happy to remake a drink if not satisfied
A Starbucks. What more is there to say?
At this location, always great service. Right Julie!? Always with Julie.
Been going there for coffee for 3 years now, never had an issue there. Great customer service, very understanding and warm workers. Cozy atmosphere. Great overall, even during a pandemic.
Love their coffee
Service
The worst Starbucks I've been to across the gta. The staff is rude, everytime I order, they get it wrong. They become very rude and hostile when you inform them its wrong then make you wait 10min to replace the drink. I've been here numerous times and only once there was no issues. The parking lot is a nightmare. I would highly suggest going to a different location
Love my starbucks
(Translated) A latte with no texture, whipped cream melted after 5 minutes ... the only nice thing was the cashier's smile! (Original) Un latte avec aucune texture, crème fouetté fondu au bout de 5 minutes... la seule chose agréable était le sourire de la caissière !
Normally I don't bother reviewing a Starbucks but I am frustrated by the fact that they always run out of Almond Milk. This is the third time I have come to this location and heard "I'm sorry, we are actually all out of Almond milk, we have soy and blah blah." If I wanted soy, I would have said that! Also, it's 8:40 in the AM, you didn't run out, you just didn't get enough!!! Not only do you rip us off by charging way too much for Almond milk, you also don't have the courtesy to keep it stocked. This location sucks. I left and heading to a more reliable coffee shop, that cares enough to keep their milks stocked....
Good location, friendly staff. Would repeat.
This location charge money for cup of ice and water. It sucks
Always got good customer service here. Staff is friendly and they always get my order right. Both drive thru and in person service is fast.
This is by far my favorite location in Windsor!
Moronic drive through staff - throwing 3 drinks out the window with no tray as I am trying to pull app up. No points for me as she was in too much of a rush! No tip either!
Nice space and open late
It's just a starbucks....
Great people that care about you the customer! Enjoyed my coffee!
5 start always. Besides the out of pocket coffee drinks. $$$$ rich bi#$&
Super friendly and clean and even though busy it was quick service....however disappointing that most employees do not wear masks over nose and mouth.
Great. Friendly staff
I come here everyday for coffee! ☕ The staff are always friendly and the coffee is delicious⭐⭐⭐⭐⭐
Delicious drinks and a friendly and knowledgeable barista! What more can you ask for?
Good social distancing measures in place. Patio is availible to sit on. This location is prompt and rarely makes errors on drinks I order.
Super friendly
Great staff and the classic Starbucks experience. I do like that they are pro-dog (they have a contest running in conjunction with the local Bosleys for a dog basket draw) and that I can grab coffee and keep my dogs in sight. (The classic Starbucks experience is buying a generously-priced drink that has the merits of being completely customizable, albeit with the fancy size nomenclature. The pastries, bars, and cookies will give you sticker shock if you check the calorie and sugar content, so my advice is 'Don't and shove it in your mouth').
Fast service and friendly staff
Some of the best service in Vernon. Staff always friendly and helpful.
Busiest place ever but drinks were made delicious
It's a Starbucks and they spelled my name correctly. Well done.
Now featuring cups of ice for the price of an arm and leg!! Come by today and get yours while they are still available :)
Sorry. I don't understand the attraction to Starbucks coffee. Also, everything is super expensive.
I've gone here two times a day. Tonight, the guy at the window made a "joke" as he passed me my nickel change. Said I could "throw it at a hobo or something." What is wrong with these people?! I'm never going here again. I don't pay $5.95 per cup to hear their snobby remarks about people that are less fortunate.
Very clean bathrooms!
Great coffee and Chloe, our server was terrific.
awesome treats
(Translated) One (Original) Un
I've had to change my review for this store, as its now one of my favorite stops. Everyone is so plesant and happy and they remember my drink better than I do ! My dog is also a big fan, because they always remember his puppacino ???????????? quick efficient service and you never wait long in the drive through, which has one of the highest drive though caps (over 9 ft )
Supporting my friendly neighborhood Starbucks where there is always a smile.
Thanks a latte for having soy milk
Fabulous tea and brunch
Good service and excellent food/tea selection ????
Ok coffee, overpriced.
Staff are friendly and nice but damn, everytime I’ve ordered a drink they have been super SLOW even if it’s too not busy I’m not too sure why
Best coffee shop in Oak Bay.
I can only drink decaf, and theirs is perfect.
This is the best Starbucks in St. John's! So friendly and comfortable.
Threw out my water bottle then offered me a glass of tap water!
To be quite honest with you I usually go through the drive thru alot and today I went in, I must say I was disappointed, I had to get them to remake a drink and even then was not better so I just drank as it was.
I ordered my favorite Americano with Vanilla sweet cold foam on the App from the Starbucks at Erin Ridge St Albert, AB. As I went to get in my vehicle the coffee flew out of my hand and spilled the entire contents on the pavement. I went back in and the Barista, Kenzie kindly made me a new one, no charge! Thanks Kenzie! ❣
I am not a regular customer. It's my "go to" with my daughter for a treat. We went in and ordered and stayed for a long time. No one said we had to go. That was nice. (It was late and the place wasn't full but still, they could have asked us to leave. This store is new and quite nice.
I usually buy gift cards via the drive thru because it is quick and easy. On this day, I was told that they can't ever process cards on their drive thru computer (really?!), and I would need to come into the store. When I finally got out of the drive thru line, the parking lot was full, so I waited for a spot. I walked into the store only to have to wait in line. A 5 minute process took over 20 minutes. Very poor customer service this time. Also, I will mobile order whenever possible. When I go into the store to pick up, I wait by the pick up area and am ignored. I can see my order on the counter ready to go but no one really acknowledges me standing there. Other than these 2 things, it's usually a good place with friendly staff who know what they're doing.
This location is always crazy busy, and always runs out of Cold Brew waaaay too early in the day, but the staff are always friendly and its one of the cleanest locations I've been to.
Great service quick friendly employees the Iced Matcha latte 2 pumps chai with coconut milk is bomb ????????????
The employees here are always friendly and make me perfect drinks every time!
Not worth my money.
Thank you so much to the friendly barista team!!! You made me feel so wonderful with your kindness! You are so patient. I will be returning and paying it forward! You put a smile on my face and made my holidays.
Good place to take a friend for coffee can get noisy but that's all the excitement.
Starbucks in Revelstoke is now open. Service is friendly and working through opening day jitters.
Staff member knew i was standing right infront of him waiting to order but just ignored me pretending to be busy with something. At least acknowledge the customer and say ill be right with you or something...
(Translated) Indispensable and new in Trois-Rivières (Original) Indispensable et nouveau a Trois-Rivières
We enjoy coming so often to this location but we had bad experience .the employee started moping the floor at 09:00. Pm while us and many other tables had customers sitting. The smell of the detergent was very strong and not pleasent.Also i think it is not appropriate to do the cleaning before the store closes. Thank you
Nice big open concept.
(Translated) I came today with my friend. We ordered two Caramel and Pumpkin Frappuccinos. The Caramel Frappuccino literally had no caramel. The pumpkin one had a base of whipped cream, it was non-existent. To top it off, the toilets were gross. It looked like it hadn't been cleaned for a very long time. To flee. (Original) Je suis venue aujourd'hui avec mon amie. Nous avons commandé deux Frappuccinos au caramel et a la citrouille. Le Frappuccino au caramel n'avait littéralement pas de caramel. Celui à la citrouille avait un fond de crème fouetté, c'était casi inexistant. Pour courroner le tout, les toilettes étaient dégueulasses. Ça paraissait qu'elle n'avait pas été nettoyé depuis très longtemps. A fuir.
Excellent service
Hell on earth.
Great service! Ordered a smore frap. and didn't know it came with a shot off coffee until after I tried it. They kindly remade it and told me how to order it in the future to have no coffee put in.
Well made drinks, made while we waited at the window, which was great as I love my coffee hot. The waiting in the queue of the drive thru was a tad long but that may be due to the Sunday rush. Good job team.
It is ok sometimes 5 to 10 min wait and rarely get the free refill.
Love this particular branch. They always have a friendly smile when you walk in. Their drinks are well made.
Pretty cool one staff is nice and cool and a lot of parking space and great tables outside for good and sunny weather
Prompt and friendly service - woman at the drive through window seemed very happy to be there, and really left a positive impression. She made sure to confirm my order with me, and was patient while I decided what to order.
Meal type
Great service and coffee good environment
(Translated) Good (Original) Bien
There is not enough room for studying.
Good. Clean fast.
(Translated) Bad service I ordered a cafe latte it took 25 min to have the weaner speak with friends who was the first time I put the steps there and the last time I put the stars I put a 10 min and I even went contrate the responsible person (Original) Un service nul j ai commande un cafe latte sa pris 25 min pour l avoir les seveuse parle avec des amie qui ete la la premiere fois que je mettre les pas la et la derniere fois des etoile moi je mets un moin 10 et je vais même contrate la presonne responsable
Nice and clean coffee shop, friendly staff, what else I should have to wish?????
Friendly staff, great company :)
Yum
Nice, relaxing atmosphere. Friendly staff. Good quality even though we came in 3 minutes before closing.
This Starbucks is awesome....... love the atmosphere, the staff there are amazing.... very friendly place would recommend it to everyone
(Translated) Gooodaaaaa! (Original) Gooodaaaaaa!
Best Starbucks in New West
Everybody in this establishment is very nice and kind and very professional
Great store with friendly staff and good service. Often busy with few seats available but always clean!
Accessible table right in front of door with not enough room for our group of 4. Unacceptable in 2018. Bathroom not fully accessible.
It's a Starbucks. Good drive through experience and adherance to covid protocols.
Best place to study and meet with friends
Was great service
Nice environment
The vanilla latte. I dunno what to say, just beyond awesome
Nice .
(Translated) I love (Original) Je adoré
Other
It's okay
Greatest
The staff greeted me the moment I stepped through the door. They were very friendly, I got my order quickly, and it was delicious!
Drive through line up is often backed up onto the road, making it impossible to join the line without blocking traffic
Perfect peach green tea lemonade and blonde americanos went other Starbucks not quite the same.
Staff is pleasant and eager to help! Drinks were perfect!
Sort of disappointed in the wait times - it's always a long loooong wait, even when there's only a couple cars ahead of me. That being said, the baristas nail the drinks every time.
No washroom? After paying $17 for 2 beverages, it’s pretty disappointing that their washroom is “broken”
Cute drive thru, polite staff.
This Starbucks is unique in the way that the staff interact with their customers, as well as each other. The atmosphere when they are working together is great! Everytime my friend and I attend this specific store; they are all working together, smiling and laughing. I once described it as being served a warm/cold drink with an extra shot of happiness. This is by far my favourite Starbucks in town
Has to be one of the most disgusting Star bucks out there, service is one this but hygiene is a big factor for me, not happy at all
Other
Awesome!!! Excellent customer service! ???? Great location. My orders are always on point. Never have had ANY issues.
(Translated) There are many restaurants nearby, so it's easy to go for tea after a meal. (Original) 근처에 식당들이 많아서 식사후 차 마시러 가기 편해요
Very clean!
DON'T EVER GO TO THIS STARBUCKS! YOU HAVE BEEN WARNED! This is a licensed store, so everything is different from your local Starbucks in the worst way possible. "Freshly" brew coffee isn't fresh. I sat there the whole morning and saw them keep reheating it. They suppose to dump everything and brew new coffee every 30 minutes. I ordered an espresso drink, so it was ok; they couldn't mess it up. That's not all. I noticed they changed the expiration stickers on the food! What messed up things to do. I wonder how many times have they changed it. The inspector should check this store and shut it down. I'm also working for Starbucks, so I know the standards. Worst Starbucks ever!
Brunch
(Translated) Good service. (Original) Bon service.
Always a treat to get a nice hot Starbucks coffee. Definitely not an every day thing because of the prices
Awesome
Meal type
(Translated) Twenty Caramel milk (Original) Venti Caramel latte
(Translated) Nice place to study or for business meeting (Original) Belle place pour étudier ou pour rencontre d'affaires
It has coffee
Great partners work here!!!
Taste amazing !!!
The employees were working very slowly
Always friendy. Wish drivet thru was set up better so it did not block others when busy.
One of the biggest Starbucks I've ever seen. Nice and spacious. Great service.
Very nice staff
Comfortable. Staff helpful. Clean. Just not above average.
I asked for almond milk. They used dairy
The coffee is good... the pastry is GREAT... the inside of Starbucks is comfortable... so with all this going on why are all the customers on their smartphones or laptops? That's my complaint. So, talk with me when I'm sitting alone.....
They charge for the tap water so they would not give my cup of ice water without paying even I send 19$ In the store
Love the new location on east river road drive thu is always packed. Be sure to try the egg bytes with gruyere cheese yum. There frappes are super tastey and lots of variety.
I came in today with a few of my friends. This place is always crowded and probably not the best place to study. But it has a wonderful and clean atmosphere. Delicious drinks and the smell of freshly roasted coffee beans everywhere. They have special reserve items too.
Love the star
On the ball with my drink!
(Translated) Impeccable service. (Original) Service impeccable.
Went there once and will be the last. They messed up my drink had to wait longer. oh busy manager!
Ordinary quality
Super busy Starbucks
Service is good at this one. A good example of a typical Starbucks.
(Translated) Great place, the staff are always friendly despite the high traffic. Karine was very kind and patient with us! (Original) Super endroit, le personnel est toujours sympatique, malgré l'achalandage élevé. Karine a été très gentille et patiente avec nous !
unpleasant service experience...not very nice staff…actually…very impolite… and kind of racism……
Love Starbucks.
Spectacular and friendly staff! Cannot emphasize that enough, makes you feel at home. Orders always come out right the first time and fast, walk in and drive thru.
Awesome hangout place...free wifi..
It's Starbucks. Overpriced coffee, snacks, and sandwiches, but it's all decent enough.
This Starbucks keeps messing up…they don’t know how to make drinks at all. They always forget some ingredients. This is the last time I’m ordering from here because it’s not worth the money. My iced coffee is so gross, doesn’t taste like it has any of the syrups I added and there is no milk. Avoid this place please.
(Translated) Starbuck Refresher Mango and Dragon Fruit !!! (Original) Starbuck Refresher Mangue et Fruit du Dragon !!!
Nice store with outdoor seating. Easy parking.
Love it
Nice layout and decor
everyone is so friendly! I love spending all of my money here :)
Finally a Starbucks in Welland. I have always used mobile order/pickup and never had to wait longer than when the app said it would be ready. The drive-thru can get pretty busy and slow. But that's the story with every Starbucks drive-thru.
Always nice to go there. The ambiance is cool like every other Starbucks, but what makes the difference is the staff! Could use improvement in the outdoor seating.
(Translated) Great (Original) Super
Don't care for the place
The staff can be more friendly ...
(Translated) delicious coffee (Original) قهوة لذيذة
Always amazing service, very friendly
We had a fun time drinking tea/coffee and playing a board game we've been trying to play since Christmas
(Translated) Good service, the only problem is that they couldn't contact us or anything when me and my friend wanted to study / consume there ... (Original) Bon service, le seul problème est qu'ils ont pas peut nous coordonnées ou quoique ce soit lorsque moi et mon amie voulions étudier/consommer sur place...
Use to be great not anymore for quite some time now they start shutting down early way before closing time always short on supplies or they are lieing cus they dont want to make the drink, Really sad use to be such a great one, But slowly getting worse and worse
It was not quite busy, but staff seemed overwhelmed. Drive though was lined up, but inside were only a few people. Still managed to forget wife's drink, and seemed peeved when she mentioned they still didn't make it right.
Had a great coffee
Customer service is top notch. Doesnt get better than this
(Translated) Very friendly staff. We were even brought a warm free cookie to try. Awesome. :) (Original) Sehr freundliches Personal. Uns wurde sogar ein warmer gratis Cookie zum probieren vorbei gebracht. Awesome. :)
Full menu, lots of seating, parking can be tricky
(Translated) Great location. Fast and fast (Original) Great location. Fast and acurrate
(Translated) good place to have a drink and share a nice time good place to have a drink and share a nice time (Original) buen lugar para tomar alguna bebida y compartir un tiempo agradable good place to have a drink and share a nice time
Always great personal service
Its perfect in every way
The sauce at this one is diarrhea
My second time here I am giving it a chance... and... ... cold! ...no place to seat! ...students mostly stay forever! ... customers, even if they are alone they take a table of 4 and spread their personal items around the table top and give you a challenging look if you stop by the table they are reserving for themselves! ...mostly students eating their personal lunches, snacks from home! ...never, ever have I felt so uncomfortable, unwelcomed and totally out of place! ...well, back to Tim Horton's !! Oh in the spirit of the holidays , I must compliment Shayne behind the counter, yes Shayne, my Latte was... ok!
Such a great place to hang out, love the "feeling". Friendly staff & delicious fare. Would be 5 stars but for the prices so high.
Good atmosphere
Love the baristas here! They make great coffee and great conversation.
The place was clean and my order was fabulous....I loved it. It was a treat for my daughter. She loves Starbucks.
Really good coffee. Nice & friendly stuff. Great service.
Great baristas to serve you! I had a cold and they made me a "sick tea" which really helped and got me hooked!
Great place to meet people and converse excellent staff and our order was fast definitely go back
Starbucks is all great!
I don't know who the guy is but my goodness, he does a magnificent job at creating this frap. The whole look of it is just very well put together.
Great coffee and friendly staff.
very good staff and i know them and they remember my order.
Standard Starbucks but they do have the new NITRO-brew cold coffee so that is interesting.
Awesome place to hangout with friends. Having a delicious coffee.. you can seat over here and can do work with laptops.. awesome coffee served here.. Everything well managed...store neat and clean..staff people are awesome.. co-operative and helpful..nice experience everytime.this store having a drive through also..
They're always like deer in the headlights whenever I order a drink that's not on the standard menu or ask for something slightly different. They always ask me like 4 times what my order is. The new girl is like always high or something cause she's constantly dazed and confused lol I've even written my orders down so they can read it will still the same outcome. Super disappointed this is the closest Starbucks to me. I'm done wasting my time and money here.
So slow!???? We’ve been sitting in the drive through for ages. Finally reached the order screen and the server was great but they need more staff????♀️
Good service
Never seems to fail which one you go too they are almost always out of what you are looking to orders drive through was slow and the lady on the speaker seemed grumpy
Always good!
(Translated) Good service!! (Original) Bon service!!
I love Starbucks for their consistency.
(Translated) Good coffee and very good service, the use of the name of Alexander was really warm during my visit, I advise you to go for a look. (Original) Bon café et très bon service , l'employer du nom de alexandre a été vraiment chaleureux lors de ma visite , je vous conseil d'aller jetée un coup d'oeil .
These guys sells you coffee but washrooms are out of order. Lol
Delichous!!!!
My go to
A good place to go and get yourself a treat. Not sure how it's like for everyday go to Starbucks customers, but I enjoy coming here once every pay cheque or so
Overpriced and snooty
Friendly service
The customer service here is top notch! I am always welcomed with a warm smile and acknowledgement. The seating is comfortable and is a great environment to work in. I particularly like the plugs on the seats for laptops.
Service is acceptable. Staff are friendly. Improvements can be made to the cleanliness.
Brunch
Wonderful store, very pleasant staff
My favourite location right here in downtown White Rock/South Surrey at the bus loop. Always busy but their service is quick and friendly! I'm going to call this a 5 star Starbucks because they are so polite and upbeat. The only problem is there's no more peanut butter cookies ????! Otherwise it's perfect ????Got to park your car go behind the theatre and you can walk through the rear entrance to Starbucks! Way easier ????
Perfect awesome love it
Todd looks after the place.
The ladies there helped my son figure out what he was looking for. They were super helpful.
(Translated) Very disappointed, I waited about 20 minutes before arriving at the order point of the drive. I ordered two caramel crunch just to get them to tell me there is no whipped cream, obviously after such a long wait I still buy it even if by that time I'm already fustraded, still about 10 mins to get to the window, finally get my 2 drinks and after waiting 30 mins total I have never tasted such a bad Starbucks Frappucino before, it was watery, icy and honestly without taste. I am VERY DEATH. (Original) Très déçu, j'ai attendu environ 20 minutes avant d'arriver au point de commande du drive. J'ai commandé deux croquant au caramel juste pour qu'ils me disent qu'il n'y a pas de crème fouettée, évidemment après une si longue attente, je l'achète quand même même si à ce moment-là je suis déjà fustraded, encore environ 10 minutes avant d'arriver à la fenêtre, enfin recevoir mes 2 boissons et après avoir attendu 30 minutes au total, je n'ai jamais goûté un si mauvais frappucino de Starbucks auparavant, c'était aqueux, glacé et honnêtement sans saveur. Je suis TRÈS DÉCÈS.
Long wait (24 min) with no line. Order was then made wrong. Word to owner. Hire more people!
I’ve stopped going because I’m sick of being ripped off paying extra for almond milk for no reason other than gouging a niche population. ALL the other coffee shops offer it FOR FREE!!!!!!!!!!!! What gives greedy Starbucks!
Even when busy it has a quiet ambiance that sooths. Great for a reading time on a hot afternoon!
Big fan of Frapps! The facility is beautiful and clean. The staff is always friendly and inviting.
Like how this place is conveniently located near Wilson subway station. It's a great meetup spot since it's also near fast food joints
I ordered a tall Creme Brulee Latte and everything was good. Fast service through drive thru, while it was busy (3:35pm).
(Translated) Very good service the employees are very friendly and courteous (Original) Très bon service les employé sont très sympatique et courtois
staff is always so friendly ????
Coffee!
Nothing special about this location but nevertheless the service is great and the speed to get your drink is good. Coffee?.. well.. it’s STARBUCKS no more no less.
Great staff , fast service. Cozy space. Convenient location as its right beside the 401/allen rd. One of the best starbucks i have been too, in terms of customer service and quality. All the employees are great folk.
Very friendly and efficient staff! Coffee's great and hot!????
Nice place but I would rather the chairs be more comfortable.
Great coffee ☕????❤️????
Worst starbucks ever theres literally 3 chairs and they are all different from size to heights and style anyways just overall a bad location and they have the guts to charge u 10$ for a english muffin egg sandwish that been sitting there since early hours of the day. Not to mention the staff all look like dropped out elementary students. Come on now being this service to buffalo across the border thanks.
It has great atmosphere
long lines, slow service
Good drinks, bought a fresh made drink like the kind in the bottles and it was very good.
Great service, entertaining staff, great location with seating and large windows. Probably one of the nicest Starbucks I've ever been in
Expensive coffee but good coffee
Chips.
I don't go to Starbucks, I'm a Tim Horton's fan and I don't know the lingo to order what I want at Starbucks. When I walk into a coffee shop just give me a extra large coffee with three cream and four sugar. Learning what to say at Starbucks is like learning Chinese.
Vanilla bean Frap...is there anything better?
Super fast and super friendly service
Love their teas
(Translated) I took a 30-minute bus ride to knock on a closed door. The restaurant inside was closed. We couldn't get in ... Drive-thru was open but I don't have a car. Really disappointed. (Original) J'ai fait 30 min d'autobus pour me frapper à une porte fermée. Le restaurant à l'intérieur était fermé. On ne pouvait pas rentrer... Service à l'auto était ouvert mais je n'ai pas de voiture. Vraiment déçue.
Always good coffee, the staff is great
Good Ethiopian blend coffee
Friendly, fast and efficient service! ????
Only Starbucks in Sydney so no other locations to go to but this place is often “sold out” of many items that I like, especially the popular items. I think they need a new Manager or an improved supply delivery process. Maybe the delivery truck just doesn’t come to Sydney often enough? Order more stock/supplies please!!!
A very efficient and full Starbucks. But it closes at 9pm. That's too early!
Staff are great. Drive thru is incredibly slow all the time!
Overrated Overpriced
Service is very good, but at times it can take up to 10 minutes to leave the place with your order. Good people work there.
Always a pleasant visit... Theresa is a super Barista!
The reliable products you should expect from Starbucks plus friendly service
Very clean and staffed with cheerful staff.
One of three (I think?) In Peterborough. I prefer this one because the staff are very friendly, and take the time to explain anything I'm not sure of.
Just another starbucks.
Semi-evil corporate coffee empire.
Spacious.
Quick and friendly service. Staff is accommodating to special orders and always ready to make suggestions.
Our go to starbies! Always quick and efficient
Slow staff and extremely slow service.
Good coffee
Friendly team and good coffee!
Great new location
Great place amazing staff and great coffee
Great customer service, very friendly employees, unfortunately Starbucks corporate decided to BLOCK access to washrooms, Forcing CUSTOMERS to go elsewhere. Unfortunately I'm currently on diuretics, so Corporate wants my money but not my urine.
Staff is very friendly and nice
Started off with overly long waits at drive thru. Much better now and staff are very helpful and friendly!
The drinks are great but with the prices so stupid high I can't give them a 5 star. Please lower your drink prices it costs less then a dollar to make a coffe
best coffee ever
It is what it is
The staff are super friendly fly and helpful!
Great staff here. Coffee good, prices are the only thing keeping me from giving a 5 star rating.
Clean and bright. Could use more outlets on the south wall.
My fiance loves coming here. I'm not to sure what most of the items are but they sound and taste good.
Extremely friendly staff, fast service excellent business!
Mediocre standard Starbucks coffee. Many much better options in Nelson.
Coffee from the "Devil"... Always good!
Staff are great and atmosphere good. Coffee the best. Short coffee is now $2.35. Too expensive. Have stopped going. Used to go daily ,
Love their friendly atmosphere and great attitude
Staff were friendly and on top of thier game, did not wait very long in line and it was busy
Friendly customer service
Ethan was amazing. Great service.
They had no idea what I was ordering and tried to over change what was on their Starbucks app
Happy to finally have one in Woodstock! Been there 3 times since they opened up. Waited 25min in drive through the first visit and they made my drink wrong (staff was just OK at the window). Second time waited 10min in line, I told the staff about my wrong drink the first time and was given a remake of my drink at no charge (cashier was nice and made sure it was done right this time). The floors were dirty, coffee spills and counters needed a good wipe. Third time I waited 25min in line, again floors were dirty and counters had lots of spills. The cashier was getting all the orders written on the cups in away that was causing much confusion for the girls making the drinks causing even more of a wait for customers.
Almost impossible to get a parking spot. The staff are friendly bit very slow.
Consistent product
I frequent this location often. I love the staff and the service, clean and very consistent.
Nice quiet place to sit and enjoy a coffee
Always friendly staff. Delicious specialty coffees.
Not the best Starbucks but it's nice enough
Friendly staff nd great service
The drive-thru takes forever, so when you decide to go inside because it should be quicker with a half empty parking lot, no dice. Takes twice as long. Not sure what the issue is. Perhaps if the girls behind the counter stopped having 10 minute conversations with everyone as they paid, even when there's a line, it would be much faster. I won't be returning to this location. They have a habit of making drinks incorrectly. Whats on the printed label is 50/50 to be correct. Again, it's being distracted and not paying attention. There were 10 of them working yesterday morning and it took 11 minutes for my half-sweet white mocha, which was not half sweet - was not even indicated on the label. In the drive-thru, I have had to repeat my order 3 and 4 times because they can't even enter it into the till system properly. I get that people can be new, but this all reflects very poorly on mgmt and their training.
Excellent service I find everything what I'm looking for
Given how busy it is, it could use more staff or another location, but the staff they do have are great.
Wonderful service and staff!
Fantastic service excellent drinks
Too busy if thats a negative
10 cents more for the coffee ☕. Allright though... Starbucks makes good coffee. Please support your local business.
This one doesn't have a drive thru.
Good convenient location, fast and efficient service everytime
Good apple cider
Good venue, Good service, Friendly staff.
never have my mobile order right. also rude
Quick service and fresh drinks
You always get a joyful and fast service!
Best coffee on earth
Ordered a salted caramel mocha and got a pumpkin spice latte(I don’t like pumpkin). Try to call because I’m at work and can’t go get it fixed but the phone has been busy for the last half hour.
Just wanted a quick drink on my way through Revelstoke before getting back on the road and it took like 15 minutes from ordering to getting my drink.
Pretty standard Starbucks but the staff is very friendly. Like a CHEERS feeling to it. Where everybody knows your name.
Drive through is on the slow side but delicious
great staff
Overpriced
Super expensive but worth it.
Very nice staffs????????????????????????
It's difficult to find parking lot before 6 pm but a central location in downtown Regina.
Love Starbucks premium coffee don't mind paying more for quality &to me Timmy's is the alternative McDonalds would be my next choice followed by either Second cup or coffetime
Great coffee and they are very nice and they are very good at what they do.
Its Starbucks. Friendly staff here. Drinks are good. On the pricey side. Good place to go for a treat once in a while. The drive through even moves along nicely with lots of vehicles. This is one of the more efficient stores I have been to. Will come back again.
-If I could find an email address for this location, I would have sent my feedback to the manager directly instead of posting here. Have corporate update the website with email addresses for each location so customers don't have to post here. Customers should be able to reach you directly to help you make (your business and) their experience better. -I was at this location at Wickware and Kennedy on Thursday at 8 pm. I think it was 8:15 pm and they were closing the patio already and mopping the floors. I don't think this is a good experience for the evening patrons. The cleaning solution being used really smelled strong. These things should be done after the store closes at 9 pm. The store is also closing an hour earlier so I don't see why these things can't be done after 9 pm. If staff are paid until 9 pm., I would suggest that management pay the staff for an extra hour so customers aren't inconvenienced, which is unacceptable. As a customer, I don't need Starbucks but Starbucks needs me!!! -Also, I've had this happen time and time again at Starbucks: When a barista takes a customer's order, s/he should complete the order and not hand it over to someone else to complete. This usually always impacts order accuracy negatively as it did with me tonight. A part of my order was a muffin warmed but when the order got passed to the next barista---apparently the barista who took my order needed to go on "break"---the new barista was handing me three items in paper bags when it should have just been one (the muffin). It just also happened that it didn't get warmed! When an order gets handed over, as a guest I don't feel like I'm a priority. -Others have commented on the premium cost, so I don't think it's too much to ask for Starbucks to up it's in-store experience which usually pretty terrible.* *default to-go cups instead of ceramic mugs, kids' plastic plates instead of proper plates, plastic cutlery instead of the real thing, I have to apply the spread on my bagel etc.
It's Starbuck.
Helpful, friendly staff as always
Thanks to the staff at Starbucks for this yummy drink and birthday wishes! You guys rock!!
Love Melissa!
(Translated) Very good service (Original) Tres bon service
Take out
Good staff
Just went thru the drive thru and my fiancé heard the ladies making our drinks calling them disgusting. Yiu should probably really be careful when speaking like that in front of costumers. Wont be going there again. Some people just hate coffee, I cant stand it. And my drink is personalized to my liking, Not yours. Terrible service.
Excelent services.
Nice location. Clean, friendly, Starbucks as always.
Good as always
Efficient, professional, friendly service! I'm thrilled to have a Starbucks so close to home! Welcome to the neighbourhood!
Love Starbucks and their drinks ❤️????❤️????❤️????❤️????
Can't say enough about this place awesome great people great coffee we need more Starbucks in Saint John
mostly always friendly and brighten my day
(Translated) Convivial good comfortabre atmosphere (Original) Convivial bonne ambiance confortabre
Good products, but slow service.
Fast service great coffee n food
Best coffee around
Grande Chi Latte was tasty!!
I was super excited to try my first ever pumpkin spice drink from Starbucks, I got a iced pumpkin spice latte. The drink itself was amazing, it tasted really good but they forgot the whip cream and pumpkin spices on top which was a little bit of a let down. I think if you order it you should remind them to put it on even though on the website that’s how it’s said it’s made. I recommend the drink though, it’s worth a shot!
Amazing coffee choices my place to go too
(Translated) It takes a terrific patience, more than 40 min to order in the car but it was delicious. …
Ordered through drive thru and got our drinks within 5 minutes. Super friendly baristas!
Pleasant employees and great service. Order is made perfectly each time I've ordered.
Slow service with employees that forget about mobile orders. Myself and others were waiting for the mobile orders we made while customers that came in after us were being served; eventually I overheard the employees ask each other if they had done any of the mobile orders and admit they forgot about them. It would be faster to drive out of my way to go to another Starbucks and drive back to where I was going than to come here.
Fast Starbucks unlike most others that are very slow
what can I say? over priced, but tasty. I treat myself once and awhile, but not my go to coffee shop
I would never willingly buy anything from Starbucks.
Very fast service considering they are always extremely busy. I also love that all the staff are so warm and friendly, never encountered a rude employee there. The staff are always great at making recommendations on what to order as well! They're all very knowledgeable about the menu. The environment is warm and lovely as well, a great place to grab a coffee and pull your laptop out to get some work done.
Really fast and accurate service. Servers were polite.
Don't know employee's name, but was greeted extremely politely this morning! Excellent service really set the tone for my day :)
Great service. Not a great selection of to go cups though.
Over priced badly made coffee
Amazing!
(Translated) Welcoming place, beautiful decoration typical of a Starbucks. There is room depending on hours and days of traffic corresponding to the session ends. Well chosen ambient music. Effective and pleasant employees. Personally I love this Starbucks to study. (Original) Endroit accueillant, belle décoration typique d'un Starbucks. Il y a de la place tout dépendant des heures et des journées d'achalandage correspondant aux fins de session. Musique d'ambiance bien choisie. Employés efficaces et agréables. Personellement j'adore ce Starbucks pour étudier.
Great location, friendly staff and fresh drip coffee on tap.
Great friendly staff in the morning, airy and open seating area made this location inviting for customers.
They have a special coffee processor here only available at 3 on the whole island...ask them about it...
Clean location and friendly staff. I come with a friend so I've never bought their products. This review is on the location only !
Was a great Hot cider
Starbucks. It is what it is, and it's busy
I enjoy this location. It has been pretty chill the last few times I've been.
Good coffee, sandwich are different but good, something I normally would not pick, thumbs up
Wait time was more than 20 mins. They need to have experienced staff, especially evenings. Just 2 staff isnt enough.
Clean, nice service and perfect for university tean work
Great staff!
Staff were not well trained but nice all the same.
I go with the girlfriend and things are consistently good
Good variety, consistant
Always super friendly quick service and coffee is awesome. Go here many times a week and never disappoints!
second time this week where I have gone thru the drive thru and received cold coffee!
Went for a treat my self drink after work today and I am over the moon with the customer service Linda helped me out in the drive thru as I dont get Starbucks very often and she was amazing!! Nicest lady I've ever met at a Starbucks or just about any retail job! I will definitely be going back! Thank you again Linda!
They charge $1 for the cup of Water.
24 min stuck in drive thru then coffee not even there mobile ordered 25 min earlier
❤❤❤❤❤
Blah
Efficient and professional, even slammed as the only coffee ship open on Christmas
good and friendly staff, drive thru crowded cars were back to back, took us 35 minutes to get our drinks. Coffee were cold.
Take out
worst location on lonsdale. i recommend going to 3rd or the best, 29th
Its coffee and pastries mash produced at an industrial bakery. Everyone knows it and its comfortable.
Lots of parking
They want to be open and get business, but yet don’t want to open their washrooms to the public like other businesses willing to go the extra mile for their customers. Very poor service.
The usual Starbucks experience i.e great coffee drinks and exceptional customer but terrible unappetizing food. Also the parking lot is almost inaccessible due to traffic and a poor location. Pity because it's the only Starbucks between Kamloops and Calgary.
Great service!
Caramel Ribbon Macchiato, try one!
Larger than other Starbucks, parking is a big issue.
It looks like Starbucks, tastes like Starbucks and the line moves quickly.
Nice staff. There was a line but we were served fast enough!
Wish I could cash in the stars
(Translated) THEY ARE IMPECCABLE IN EVERY POINT OF VIEW BUT TOO EXPENSIVE AND BUT THEY ALSO VERY PASSABLY NICE TO CUSTOMERS (Original) ILS SONT IMPECCABLE A TOUT POINT DE VUE MAIS TROP CHER ET MAIS EUX AUSSI TRES PASSABLEMENT GENTIL AVEC LA CLIENTÈLES
Great environment to work in - staff are nice and friendly. Orders are accurate and fast.
Great staff
I don't know , but every food place/coffee shop on 8th makes the best food and coffee!! Hands down!
Friendly staff, however a little crowded in a small space, so the workers seemed a little over worked, which could have lead to my drink and my friends drink not being very good with some errors
Breakfast
Relatively quickly drive through. It's Starbucks though can't compare it to Tim Hortons or McDonald's. Great thing is they have a drive through
Very good customer service
Service
Should be called 6 bucks, too expensive for Sydney, Toronto sure.
Worst starbucks I have ever been to. Filthy with awful service.
Nice service
Out of product for my top 3 orders. lots of garbage on the floor. friendly barista though
Great location
Fast service and friendly
Love this Starbucks!
Extremely good service and friendly staff unlike the location on Carlton Place
Meal type
I think there is an ESL problem. This happens often. I ordered one gruyere cheese with egg and bacon-I received an Egg McMuffin and on the coffee and the Egg McMuffin it said, Jam, my name is Jane. The guy I ordered from went on his break. Thank you.
Good service!!!
(Translated) I never go to starbucks (Original) Je ne vais jamais chez starbucks
Find another Starbucks, this one is medicore service and old coffee
They got my drink wrong 3 times . Unbelievable. You pay 6$ for a latte and they can’t even get it right. They need to retrain their employees
(Translated) Oh that's good. (Original) Que c'est bon.
When waiting in line, I noticed the ‘Peach Infused Green Tea Lemonade ‘ was sold out. Wanting a Green Tea Lemonade I asked if there was that available as was told yes, by two employees. After waiting 15 minutes I was told there wasn’t any cane sugar left. The ‘supervisor ‘ told me to take Raspberry syrup ‘that’s how I have been doing it all day’. I explained that it wasn’t for me. At that point I was told I could get refunded but no beverage. I took the Raspberry syrup only to be passed a cup filled to likely grande size. When I pointed this out to her, my next cup was even less. The ‘supervisor ‘ also commented that it was really busy but it is always like this on Canada day
Worst Starbucks experience I've ever had. We showed up fifteen minutes after ordering, nothing there, no one approached us and our half complete order was sitting on the counter surrounded by flies, finally manage to wave someone down and they tell me they don't have the bagel we ordered, fine, we say whatever they have works, employee makes the bagel and then just drops it with the rest of the order and leaves. We stood there for several minutes watching everyone work and had to ask for our order again. It was absolutely bizarre. I normally try to be extra patient because things are usually very busy at Starbucks but this was really too much.
It's a Starbucks. I'd go here if the Broadway Roasters across the street were closed, that's about it. That being said, I do prefer the Starbucks pumpkin spice latte over Broadway's, but for most other drinks I head across the street.
Never been there i know people they love it.
The “Coffee Master” at this location is terrible at his customer service skill. Maybe a master at making coffee but he gives attitude when people wish to correct their drinks. The store decoration and artsy level is -2/10 The wifi level is -100/10 (literally no wifi)
It's what you'd expect from a Starbucks
Love the friendly service but the drive thru sometimes is horrible.
Always great service drinks and speed of service
Lots of parking and easy access to the mall
Fantastic spot in the Lakewood/SW Denver area. Everything house made, friendly & accommodating staff, great grub... is it a coffee house that serves alcohol? Is it a bar that serves up proper coffee beverages? Why does it have to be just one, right? Solid gem of a spot with a spacious dog-friendly patio. Will definitely be back.
Amazing experience! Everything is delicious and everyone is so nice!!!
Super friendly customer service!
Never had an issue but I find it odd that they don’t mix cream/milk in the regular drip coffee. They just sort of pour it in and put the lid on without stirring
Good places nice poeples
Not a Starbucks fan. Just not into the overpriced coffee world. Service was awesome!
Tonight the Starbucks closer in her little blue car helped a perfect stranger. The kindness made me cry! You rock!!!! Hope you are blessed 10 times as much!!!
Great taste and service.
The workers are so kind!
If you're looking for a tasty keto coffee order.... venti decaf americano, 2 pumps SF vanilla, 2 pumps SF cinnamon dolce with heavy cream????
Excellent
Friendly staff, quick service, clean bathrooms
(Translated) Too expensive (Original) Troppo caro
Delicious!
Like the coffee and points i get with my card
I’ve been here today to pick up a mobile order for which I’ve chosen the ‘Light on ice’ option and I’ve noticed the 2 glasses were filled with ice. I’ve told the barista that the order specified light on ice and she mentioned that this is something subjective…not sure if she was new or missed some training but I am confident that there is a measurement for it as long as I have the option in the app. Furthermore, after she removed some of the ice and the glasses were half empty she asked me if I want them refilled…of course…I think it would have been fair to get new drinks but didn’t have the time for that. Very poor experience:( today and this was surprising because I enjoy going to this location, so far everything was great!
Fast service staff pleasent and work to get to know regular customers
Favorite place to stop
Cool
Took longer than usual to get my order
These employees just made my day. Soo sweet and helpful, and the person with the red hair, thank you for that! anyways totally come here, you’ll have the best experience ❤️ -the girl who got dumped
Pricey but convenient
(Translated) Good place for a cup of tea (Original) 좋은 장소 차 한잔 마시기좋음
The usual dependable Starbucks fare, but it's fairly spacious and has really friendly staff!
Poor service and poor quality, got shop local. Better coffee at a better price, we have several great shops in Niagara. Balzacs, 416, FONT etc. you also shouldn't have to wait 15 minutes for someone to pour you a coffee..
Great coffee
Friendly service. Cydney and Steph are amazing. Great service!
Nice enough staff when I was there.
Guys there were nice af fr
Always good.
More expensive than other Starbucks, not sure why...
This place is the heart of Uptown New Westminster! Always great staff and lively and vibrant!
Pretty big place with lots of seating. Pretty much no vegan food options which is really disappointing.
Spacious newly built/renovated, well lit (natural and artificial) cafe with plenty of outlets, a shared work table and drive through
Friendly baristas.. got my order right and service was fast.????
I wish that the Expresso shoots would be bit more bold in taste great friendly services overall I always preferred Starbuck better than Timmy.
Take out
Meal type
Always great experience at this Starbucks. My dog Bosco loves it to!! He always sticks his head out the window to say hi!
I come here all the time and have been for the past two years, everytime I order the employees are nothing but pleasant , friendly and compassionate. Even during massive rushes they are nothing but amazing !! Best ran Starbucks I have ever been to
Service
Awesome
The staff was real good and the food was as usual; excellent.
Always disappointed when they don’t make your drink the way you want it and by the time you realize it your already down the road. Called their number to bring the matter to their attention and their voice mail was not “initialized”. Expensive drinks to not have them made the way you like them
Great experience. I used my mobile app to pre-order my iced espresso. It's a tricky order. Even though it was very busy at the counter, my order was ready and flawless. Thanks!!
Have had a few complications there with my drinks...
Great coffie and spend time!!!!
Not good
Great service and friendly staff. Clean washrooms
Should tell Quinn to greet and say hello to customers that come up to order. He just stares at them.
they always get my order right , the staff are friendly .
Great coffee with a friend.
No access to the washroom at this location. I won’t be spending my money at a coffee shop that denies customers use of a washroom. COVID isn’t spread by sinks and toilet seats, and they need to stop using this as an excuse to close their washroom to the public.
Always great.
(Translated) Good drinks, but still not cheap. (Original) Bonnes boissons, mais c'est quand même pas donné.
Did not visit was at Giant Tiger
Our very own Cheers. But with coffee. They know our name and are always top level service.
The staff is very friendly and courteous. Great products.
I recently got my regular morning coffee here - the baristas were so awesome & made my entire day! Thanks guys
Breakfast
Their egg and cheese protein boxes accompanied with the Golden Ginger drink is to die for. What a combination. It compliments eachother perfectly. Always my favourite bucks to hit. Thanks guys!
Take out
Reviews for this newish outlet are decidedly mixed. I've been here 6 times and the wait can be hard to understand sometimes; other times staff seem either confused, uncoordinated or on the verge of rude. Perhaps the new Starbucks layout has something to do with it . . .
Barista was amazing! She rebuilt a classic chai latte for me to make it ketogenic friendly. She was gracious and friendly!
Good service!
An awesome breakfast sandwich, ham and cheese on croissant. And top it off with a peppermint chocolate mocha. Made my day
Well made drinks. Spacious and clean. Service is quick. Good location.
Always a friendly greeting and they always get the order right. one of the best Starbucks I have been in and it's my local one lucky me
Meal type
Amazing service!!
Always a pleasure, fast cheerful, there to get my 3 bags of beans.
Starbucks is alright I guess.
The night staff here exceeded my expectation! I received my order promptly and the way I would want it too! Starbucks is not just for coffee lovers, it's for everyone! For those who loves milk & chocolates like me, you need to try the Creme Frappuccino - Chocolate Cookie Crumble ???? it is sooo delicious! My children enjoyed the birthday cake pops and I have my new favorite in the store which is the oat fudge bar! ???? 5 stars for excellent customer service!
Very pleasant customer Service. I always go there on my Pay day :)
Coffee is what keeps me going. We all know that the prices are a bit high but the service, coffee and food make it all worth it as in my opinion it is really good.
The staff are extremely friendly and hospitable. They put in the extra effort to ensure your visit is as best as it can be by maintaining the cleanliness of the store, personalizing your experience by making conversation as you order and wait for your food and drinks to be made, and they are also willing to compensate and compromise if necessary.
Worst $12 I ever spent. Rose blossom tea something or other. Tasted like my grandmother's bath soap. Blech! ????
Great service, very clean!
My friend & I sat outside on their deck it was a lovely day. Nice to be outside. I enjoyed a green tea latte it was amazing
Love how they always know my order! Lisa is the best Barista!
This location is the slowest I've ever been to. Some of the staff are extremely rude!!! I will not be going back to this location, and I'll drive the 20mins to Niagara Falls where the staff are actually nice, and don't make you spend 30+mins in a drive through to have your drink messed up. Maybe train the staff on customer service skills and reteach them how to make drinks off your menu.
Awesome Americano
Went in on a rough Monday. Wasn't feeling great. The manager listened to me and gave me great service. I left with a jade green tea and an everything crosaint sandwich, feeling much better. Easily my favourite Starbucks.
(Translated) Good start. (Original) Bon départ.
Mmmmm! Love the hot chocolate and oat bars! Always awesome friendly service too.????
Friendly staff at drive thru window, still alot of snow on the drive thru.
This is my favorite location in the city. Great service even when it is busy. The staff are friendly and helpful!
We mobile ordered and the barista was very unfriendly. Both my boyfriend and I work at Starbucks and thought the service was terrible. On top of that my boyfriend's drink was made incorrectly so he had to get a refund. We waited in line for the one bathroom they have and the barista went to clean it although there was still a line up. She didnt wipe the cleaner off the seat and bleach was all over the floor and walls.
Never had any decaf ready?
Great service and friendly staff
Good coffee
Excellent service. I love the breakfast sandwiches.
I ordered two venti waters with some syrups in them and an iced matcha tea latte, the women at the window told me it was $6.25 than charged me $12.25 for the drinks. I went back to ask the women why the price was almost double (as I was only expecting the waters to be $1-2 extra with the added syrup) she said there was a mix up with the pricing and they charged me the wrong amount but wouldn't refund me. I definetly won't be going back to this location again.
Fast and friendly!!!
Always clean and good service
Usually great staff and well made drinks.
Starbucks what can i say same thing everywhere with the same excellent products and services
Dine in
Coffee to strong for me
Service was not to their usual standard
(Translated) The price-quality ratio of the products is highly disadvantageous for the consumer. (Original) Le rapport qualité-prix des produits est fortement désavantageux pour le consommateur.
it's a Starbucks not much to really say other than that.
Thursday night at 630pm. I see 4 staff in sight. 1 till open, 8 people in line and the drive through is empty. Drive through staff member is refilling cup lids and someone else is putting dishes away while the customers stand and watch them. It took me 15 min to get my drink. But hey, at least everyone can get out on time tonight.
I have to say loved it. No doubt about its little expensive but as far as product quality goes it amazing so as taste. Its worth it to spend money here gives you real worth of your money. Not to mention almond croissants its one of favorite.
(Translated) Café outlaw, decides to close when they see fit, does not even respect the posted hours, children's business (Original) Café hors la loi, décide de fermer quand bon leur semble correct, ne respecte même pas les horaires affichés, business d'enfants
(Translated) Correct service. (Original) Service correct.
As always excellent service and great coffee.
Nice place good food and great coffee Difficult to get into and to exit Service at drive through is slow to palacial
Doors do no have an authentic open button for the disabled
Quick service. Polite and courteous staff. Highly recommanable.
Great customer service!
Still sad about downtown
Fast and friendly service!
Starbucks you are losing customers because of a rude incompetent barista. Two days in a row my order was wrong! Not sure if same barista as I went through drive through the first time and never complained because I had not specified coffee with my smores frap. I went in today and specified and when handed the wrong drink was told they had no coffee so I got vanilla. I was standing right there she could have said something. When I said I'm not taking it she rudely directed me to the cashier who had not been told Starbucks was out of coffee! The cashier was excellent and processed my refund. When I got home the other drink I ordered was wrong too. I had specified half sweet and got none. You need a new barsta with a lesson in customer service!
It is really nice . Their service is Excellent
YUM! Good coffee
(Translated) Well served and good drinks. (Original) Bien servi et des bons breuvages.
Awesome friendly staff.
Oak Bay S'bucks. Great products, friendly, efficient, knowledgeable staff. A bit pricey. Jammed with too many private school kids after the 3 PM bell rings.
the drive thru line unreal 30 mins wait go to the window .no sorry for the long wait . second cup place to go now.
Very nice Starbucks ! The people working there are really nice and welcoming, i've spent a couple of days working in there and everybody has been nice and even generous (they offered me a scone and an "experimental drink") Cool ambiance, good internet, plugs. Not so big but big enough for a city like Revelstoke
My favorite place for great coffee amd gluten free snacks.
awsome service n coffee.
Nice large and inviting seating area...friendly staff
Friendly and fast service
Very friendly staff they were great
I used their wifi.
I came in to order a pumpkin spice latte and Greg helped me find the accommodations to achieve my perfect drink- he was very sweet and kind. Really great experience at this store and the renovations looks great!
Quick service today
Always great product and service.
They are always super friendly and positive!
Love Starbucks....
Service was quick, accurate and the staff were friendly even though they were extremely busy.
Fast and convenient! Customer service is great here. Very friendly staff and very helpful.
Starbucks is usually a little overpriced but the food is good in the coffee is great
Nice place will return service was quick
Great staff very friendly great service never disappointed.????????
What you might expect from a Starbucks. Staff is good. Often busy. 3 plugs inside and 2 outside for charging. Heaters outside in winter.
Other
The one time I went to Starbucks with my sister we got a latte and a mocha, I decided to go over to the source while my sister waited on our drinks. I spent over ten minutes looking at laptops, when I walked back to Starbucks and we were still waiting on our drinks. I confronted one of the workers about the wait, they acted like I was the inconvenience in their day. We left after we received our drinks it was a bad experience and I would not go there or even say it’s alright coffee.
Small place..Nice place
Dine in
Going home at 1pm
Service was very slow.. ordered a sandwich and after i paid for it they told me it wasn't available
Double chocolate thing. Yum
Good service but too expensive
Good social distancing.
Nice staff
Staff are so friendly! One of the best experiences I've had at a coffee shop :)
(Translated) The products are good, but the service is very long ... you really have to want a coffee or something to wait ... !!! But the staff are nice ... !! (Original) Les produits sont bons, mais le service est très long...il faut vraiment vouloir un café ou autre pour attendre...!!! Mais le personnel est gentil...!!
(Translated) Not served our latte but the extra hit! (Original) Pas servi notre latté mais bien l'extra frappé !
Friendly environment for getting work done or just catching up with friends
Regular patron here. Helpful staff, quickly done
Deniesha is so great! Just made my day! Thanks for the sweetest customer service experience! What a great location ! :)
Very busy spot and staff seem overwhelmed during the morning rush. Our grande flat whites have been of inconsistent quality - we haven’t had a great one yet and sometimes they seem to forget the extra shot over the tall so taste pretty much like flavored hot milk ☹️ for a truly unpleasant experience.
Starbucks online system has annoying flaws, it really let me down today. Ordered 3 Coffee whole beans 1 lb bag. When I showed up around 30 min later, …
Always good.
People are very friendly as well as being close enough to walk
(Translated) excellent food, impeccable service but a 45-minute drive-through wait! (Original) nourriture excellente , service impeccable mais 45 min d'attente au service a l'auto !
Always friendly service. They get my order right 100% of the time. They help me figure out how to decaffeinate and reduce the sugar on my favourite drinks ???? EDIT- had to knock them down a star because the last 2 times I went they messed up my drink royally. Don't enjoying paying a fortune for a beverage I didn’t want ????
Great service
Always delicious with wonderful staff!
Always Wonderful. Coffee, Food and Staff
Very hard working and curtious staff. Clean but poor facility.
This place does not even deserve a one star!!! I have never been in a place where they serve you food and drinks and will NOT allow you to use the facilities. The girl said that I can sit and have my drink at their table, so I asked what if I needed to use the facility after a long drink and her answer was a smiley: sorry, bathroom are closed!!!
Baristas are always friendly and helpful
(Translated) Great service and great coffee. (Original) Excellent service et excellent café.
Busiest Starbucks I've ever seen, and still the staff were all working together to get people served and making the line move smoothly.
Just ordered through uber eats and didn't receive my 2 breakfast sandwiches!!! First and last time I order here.
Other
Hands down addicated to this amazing coffee house !!! Thank you for sometimes getting creative with drinks !
Great coffee, lattes, frappucino etc - heck it is all good!
Its starbucks
my best place!!!
Always great
Walk in or drive thru, expect at minimum a 20 min wait no matter what time of day.
Cozy place to study, work or meeting with your friends!
It's always great coffee at Starbucks.
I just had the best peach green tea lemonade I have ever had!
Great service, dark roast coffee a little old / bitter, mentioned to staff , comments well recived. Thanked for feedback
So grateful that North Bay has a Starbucks again! I love going in for a seasonal drink or fancy latte. I appreciate all the alternatives to dairy they offer, and the sugar free syrups.
Great location, fast, friendly service!!
The best experience l have love Starbucks coffee
Had the pleasure of visiting this location this evening. As always, great and fast service. This store is amazing ????
The worst Starbucks In nanamio staff don't know how too make anything right
Quick service. Clean location, friendly staff!
(Translated) I love the team! Always the best drinks ✨ (Original) J’adore l’equipe! Toujours les meilleurs drinks ✨
NEVER use this location with Ubereats. I ordered a grande pumpkin spice latte. I received a half cup with foam. The cup was actually half empty. Seriously when I am paying over $7 for a latte...FILL THE CUP!!!
I'm visiting from another province and decided to order an iced passion tea, while the barista was making it, she looked down and said "ew, this is disgusting", not very professional. The other workers were nice though.
Came to Niagara yesterday. Never seen such careless service in Starbucks. Ordered Pumpkin Spice Latte, grande size and paid almost 9$ for it? Are you kidding me? My friend got herself a Caramel Macchiato, the easiest drink. You literally just need to pour coffee and add caramel drizzle to it, and still the drink came out worse than coffee from gas station. Staff is not properly trained, and when they are taking your name they will not even bother to ask you again, writing on the cup something that has nothing close with my name, and after they serve the drink they won’t tell anything, just put a cup on a table without acknowledging which drink is it and who is it for. Customers need to figure it out for themselves. First place we came in as we came to Niagara and ended up being disappointed. I will for sure come back to Niagara, but to this Starbucks location? Pfff, nah thanks.
Busy, no where to sit. But staff is awesome so should be a 3.75-star
great place to hang out. Great patio outside lets you just sip some coffee and stare at traffic.
(Translated) Very good love well served very nice man and very clean place (Original) Tres bien aimer bien servie homme tres gentil et endroit tres propre
You pay for what you get. The service is fantastic, and the drinks are delicious. It is a bit more expensive than tims or mcdonalds but it's worth it in the long run if you're a coffee lover.
Love the bagels they serve. However, one whole week they never had butter. The next week, no butter knives. Avalon mall location.
Fantastic service, perfectly frothed latte! Exactly what all Starbucks are supposed to be!
Bad today! Order wrong last Sunday and this Sunday? Coffee good!
(Translated) I love their drinks (Original) J’adore leur breuvages
Soooo expensive for average coffee and some of the worst food you'll ever find.
Shayne was so sweet.
Faster than the Tim's across the street.
Always a 15 minute line up in drive through. The other store in town’s drive through is consistently closed or has a 15 minute line up. The other restaurant/coffee drive throughs in town do not have this problem…only Starbucks. I have endured this for almost 2 years now…today was the last time. I will not wait 15 minutes for an $8 coffee from a company that cant adapt properly.
I served as President of the United States for two full terms, but when I walked into this Starbucks I was not given the respect I deserved. When I walked in the barista said, “Haha Black Baldy in the building!” And this deeply offended me. I asked for a Caramel Frappuccino, but they served me black coffee instead. I would not recommend visiting this Starbucks.
On point, no matter which location.
Wow! Amazing service, the staff are all so friendly! My expectations are always exceeded every time I visit. They are fast and efficient. Very professional and cheerful even during the busiest times! Thanks for staying open!
2nd time I have been there in a month...both times the order was wrong...frap with an extra shot was ordered, but served hot, and it was watery. Also, I ordered a decaf Americano with an extra shot, and it is the weakest cup of coffee I have ever had!
Order was taken incorrectly. Had to have it redone. It's unfortunate that the practice of repeating your order back to you has been dropped at Starbucks.
Made both of my drinks wrong..
Took 10 minutes before getting my coffee was very disappointed by this store
Great service! Loved the experience. Thank you. Iced peach green Tea Trenta people!
(Translated) Several drinks and sandwiches or pastries not available at several times of the day. I ordered 2 drinks and there were 2 errors. (Original) Plusieurs boissons et sandwichs ou viennoiseries non disponible et ce à plusieurs moments de la journée. J'ai commander 2 boissons et il y avait 2 erreurs.
Extremely long wait times for service every time I go. Stood at the till for 5 minutes waiting to place an order while there was one customer being served. Go anywhere but here for coffee.
The staff know us by name and remember exactly how we like our drinks. Great customer service.
(Translated) Beautiful place beautiful decor and beautiful atmosphere relax good music excellent coffee (Original) Bel endroit magnifique décor et belle ambiance relax bonne musique café excellent
The staff are so friendly and genuine, I've been a regular at this location for about a year and never once was I anything but 100% satisfied. The place is small and sometimes crowded but customer service& quality for me is what makes this location the best! You guys rock
Service
People here are so friendly and alway smiling
Great staff and location. Too bad they are taking away all the leather lounge chairs like in all the SB renos...
(Translated) Starbucks as you know him with nice staff. (Original) Starbucks wie man ihn kennt mit netten Mitarbeitern.
Staff is always friendly! Never disappointed
Nice service and pretty posters
Other
As garbage as every other Starbucks.
(Translated) I think it’s the worst drive-thru ever. The order can take up to 15/20 minutes. It's supposed to be quick service, but you have to be almost 30 minutes early if you don't want to be late for work. I really do not recommend. (Original) Je crois que c’est le pire service au volant jamais vu. La commande peut prendre jusqu’à 15/20 minutes. C’est supposé être un service rapide, mais on doit se prendre presque 30 minutes d’avance si on ne veut pas être en retard au travail. Je ne recommande vraiment pas.
Apple crisp frappuccino gets a no from me but the pumpkin spice frappuccino is a must!
Fast & efficient!
My sweet Friend Alexander really took great care of my needs .Love the Pumpkin Spice Coffee
(Translated) Delicious coffee and very pleasant service! (Original) Délicieux café et service très agréable !
I go to the Starbucks at 95 King Street S regularly and I usually find the service good, but today (Sept 26) the girl who served me, 2 Caramel Macchiato's and 1 black coffee was less than good at her job. She mumbled the coffees as she put them on the counter, so none of the customers before or standing there waiting was sure of what she was leaving on the counter and although it was quite clear I was taking my coffee's to go as I had a tray she handed them to me without lids and when I ask could I have lids she mumbled there over there and pointed towards the wall. Lovely customer service, I won't be using that Starbucks again.
The staff is amazing, always very polite and friendly. Great beverages and service!
Entered this establishment and was welcomed by every single employee working there. They made me feel like royalty.... seriously! Josh made the two best Frappes ????. Beautiful coffee shop clean, inviting and tasty!
Always nice clean affordable and enjoyable.
Great service. Long line went quick.
Good
My favourite place
bon cafe
A bit cold inside - maybe turn the a/c down !
Very good and has a big selection and is made very fast
Thanks for being open Christmas day
Slowest starbucks around wait even when ordering ahead.
It is unfortunate some of the stuff members are rude toward the costumers and will not admit that they made a mistake with my drink. Maybe they should have handled it professionally.
A little busy, first time at this location after moving here last week. Many thanks to the grey Jeep driver who paid for my frappacino!! ????????????
This location is very convenient. Right off the 401. Jollibee will be across the street from there. An the plaza is great
Great coffee.
Too many doors, people going in and out not following guidelines, too busy for social distancing.
Place always looks dirty. Drinks are okay.
Not a well managed store. Napkin dispenser empty, garbage can on outside patio overflowing. Patio tables not cleaned. Staff indifference. Will avoid this location in the future.
Really nice location! Super friendly staff. Always good coffee :)
Starbucks. What not to love. Your coffee exactly how you want it. Always worth the extra.
The desserts are too die for. Excellent and too many to try. Coffee is nice and fresh and strong tasting. Staff is also very helpful and friendly.
They're very friendly at this location!
Excellent coffee
This is a truly excellent Starbucks. It is bright and Airy and all in all welcoming. The staff were very friendly while I was visiting and the coffee and drinks of course are to Starbucks very high standards. I would recommend this to anyone who may be staying at the White Oaks Resort as a bit of an oasis.
Big corporation.....nuff said
Worst drive through service ever this weekend, came here twice both times 20 minutes - brutal location, if you can’t make things fast enough then change your drive through menu for coffee only.
Very expensive for average quality products.
Twenty five minute wait for an on-line order to discover decaf was unavailable. Poor communication. Poor process. Frustrating waste of time.
Good coffee! Convenient location.
Great coffee, but much stronger than DD
Tidy and employees are very friendly and welcoming.
The restaurant is nice but it is always very cold in there and the music volume fluctuates a lot. If you are trying to work it can be difficult because some songs are very loud. The wifi is very fast! Seating is also a little low so it might be hard to find somewhere to sit if you go at a busier time of day.
Terribly slow drive-thru. Drinks are made well however. I just wish they were quicker. I appreciate the few that the window that engage with people but that really does slow down the service… we just want our drinks….
(Translated) Rarely have I seen such a slow drive-thru (Original) J’ai rarement vu un service au volant aussi lents
(Translated) The wait is sometimes long and orders are not always as requested (Original) L'attente est parfois longue et les commandes ne sont pas toujours comme demandées
Nice location
Great place to study/work and get your coffee fix. Only downside is it is usually busy so can get a little loud/crowded.
(Translated) I really like the place well to come (Original) J'aime beaucoup la place bien cituer
On a trip from New Zealand and met your lovely barista Bella. She was very friendly and I was able to have a dandy experience here. Would definitely recommend coming here to others as the staff make this the best star bucks I have visited on my travels. Thank you Bella for your service
This location is always the slowest drive thru in town, and the last 2-3 times we've attempted to go they don't have the ingredients for the menu drinks we ask for. Go by any of the other locations and you'll have more luck!
Great people and coffee
(Translated) Honestly, the service is EXCESSIVELY long ... Not to mention the oversights in the orders, and the errors! In short, management lacks leadership ... (Original) Honnêtement, le service est EXCESSIVEMENT long... Sans compter les oublis dans les commandes, et les erreurs ! Bref, la gestion manque de leadership...
Very slow service… took 15 minutes for two drinks and it wasn’t that busy but it was clear they were prioritizing the drive thru. Will not return unless I find myself with the desire to stand around waiting.
Starbuck is of far not a coffee shop for me
Just a shout out to Linda!! Most friendly and amazing lady makes my night when I see her :) I order the iced white mocha and she knows exactly what I like before I even have to say it. Excellent service and always making us smile.
(Translated) Perfect service, employees who always have a smile. Its a good part a day !! And what about the coffee !!!! (Original) Service parfait, des employés qui ont toujours le sourire. Sa part bien une journée !! Et que dire du café !!!!
A little pricier Than most. Didn’t take cash (which Is understood) and there was no whipped cream on my Frappuccino! I usually don’t complain but for this Price it should be made right!
always the most friendly staff and never had a bad experience!
Staff is super friendly. Service is great and fast. Nice and quiet location, great to get work done.
I'll give it 4 stars! 5 for the coffee and 3 for the service. Next time I'll stop at Tim Hortons to get a coffee to wait in line at Starbucks!!!
Standard Starbucks service.
Good service
Good service
Starbucks in general is overrated. But i like the environment in the store and the employees were very nice
(Translated) Very long service 35 min inside and the car service was also very long …
Amazing quality beverages. Staff definitely proved that it all comes together with time after a big opening like that! Amazing selection of milks to provide everyone with a beverage. Awesome.
(Translated) still expensive for things that are not extraordinary (Original) quand même cher pour des choses qui ne sont pas extraordinaire
Good place
Staff are awesome, always friendly ????????????
I don't know why the manager lets the customers come in not wearing a facial mask. I will not be suprised if someone will be infected with covid19.
Busy but still quick service and friendly staff
Love this starbucks. It has the fastest friendliest service ever. The baristas make sure to take the time to interact with each guest.
Everyone was in a great mood and very pleasant when I was there.
It's a strong coffee place
Employees have a very bad attitude, especially the woman with red hair. They made my drink incorrectly and then scolded me (no apology) when I asked for the correct drink. I’ve never seen someone apply syrup to a drink with as much indifference and disgust as when the red haired woman does it. Put some effort and care into your work! It’s not very professional to gossip about customers and roll eyes when you think the customer is not looking. I’m looking forward to the day when this location is up to Starbucks standards and all of the baristas know how to make the drinks. At professional Starbucks, they write out the order on the cup, make the drink correctly, and then shout out your complete drink order along with the name when the drink is made, all while treating customers with respect.
Barista is very mean, and she looks like she doesn’t want to work there.
(Translated) Smaller than the usual Starbucks, but the service is very good. (Original) Plus petit que les Starbucks habituelle, mais le service est très bien.
The staff this evening was phenomenal! They were super friendly and efficient! They obviously love their jobs they were so much fun to watch!
Super helpful & patient employees, very good customer service Definitely coming back
(Translated) I had a very good coffee with a very good cake. Hummmm. excellent terrace (Original) Je pris un très bon café.avec un très bonne gâteau. Hummmm . excellente terrasse
Booo
Efficient and friendly! I never have to wait long in the drive through.
I love Starbucks especially during the holidays
Dissatisfied with service at the cashier when she took my order. Was looking down at her phone the entire time and barely made eye contact. The other staff are nice and friendly and very efficient. Great location and very spacious. Drinks are made fast !
Very friendly staff, good vibes here! The drinks are made with care and have always tasted amazing. Staff are thoughtful with their recommendations if you're unsure of what to order. :)
Greats Fraps
Nice place with a good parking, easy in, easy out.
(Translated) 5 stars because the service is impeccable! Employees always in a good mood, jovial and smiling! (Original) 5 étoiles car le service est impeccable! Les employés toujours de bonne humeur, jovial et souriant!
Good customer service, remember you, overall pleasant and fast. This location is always busy though.
Very Nice And Fast Working People! I Recoment The Strawberry Acai Refresher With Lemonade
When I say this location has the slowest drive thru it's an understatement. Be prepared to wait 20 mins for a small coffee.
(Translated) I don't know if this message will reach the employee in question, but I just wanted to say thank you! Rarely have I seen such good customer service. I was having a really bad day and her interaction made me smile! (Original) Je ne sais pas si ce message va se rendre à l’employé en question, mais je voulais simplement te dire merci! J’ai rarement vu un aussi bon service à la clientèle. J’avais une très mauvaise journée et son interaction m’a redonné le sourire!
Very friendly, happy staff. Great coffee!
The worst greasiest chicken I have had since the last time I was at KFC ten years ago.
go there every morning love the staff always friendly
Horrible customer service experience. Was waiting forever for a mobile order and the worker was rude because he "didnt know why I was just standing there".
I know it’s hard to hear people with Masks on but arguing with me over if I said iced or not and being snarky trying to correct me after I already politely said sorry it was supposed to be iced was ridiculous. I believe her name was Jacqueline, she was blonde. I will not be returning.
Staff is always so helpful and pleasant here. Today, I came in to try and get a free Christmas cup but I was too late. Mark rung up a hot chocolate for my mom and was apologetic for my missing out on the red cups. Karen made my hot chocolate and I decided to purchase a Christmas cup from Rich. Great service as usual.
Theres no point in order from this store if you want great tasting espresso. The rule is when you make a drink with espresso, you have to mix it within 10 seconds! If you dont add the espresso within that time then the ESPRESSO DIES! And it tastes gross and bitter. I've gotten countless drinks like this and I'm not impressed.
I don't think I've ever had as rude an experience in a Starbucks as I did here. A simple "hello" or "have a good day" goes a long way!
Love this Starbucks as its quite large compared to other Starbucks location. There's many seating areas and large tables for groups. The service is quick and friendly.
Starbucks in Safeway. Found out I can pay for my lunch, Monday morning, at the sametime as my coffee! Gamechanging Monday morning revelations. Thanks to the helpful staff for suggesting this.
Quality service and in timely order.
Great staff and friendly service.
The staff are nice and the coffee is good.
Please wear a mask as the place is small inside and get crowded, they friendly request the mask inside, I think it should be mandatory, lost one star because customers constantly asked for the straw with their cold drinks.
Manager and staff are rude. The worse starbucks i have been into. Nor are they approachable.
All the same
Double the price.... service is good tho
Good place for fun and discussions ????
Great specialty, coffee and tea selection along breakfast sandwiches, lunch items and snacks, good selection of tasty treats.
(Translated) I had the Matcha latte ... the latte seemed very light when the barista handed it to me. As it turned out, half of the goblet contained foam. In short, a little lette in a tall glass for a high price. Update: The clerk at the cash register had a rather rude attitude the last two times I went there. It's a shame when you pay $ 7 for coffee to be served in the ordinary way ... (Original) J’ai pris le latté au Matcha... le latte me semblait très leger lorsque la barista me l’a tendu. Comme de fait, la moitié du goblet contenait de la mousse. Bref, un petit lette dans un grand verre pour le prix fort. Update : L'employée à la caisse avait une attitude assez désagréable les deux dernières fois que j'y suis allé. C'est dommage quand on paie son café 7$ pour se faire servir de manière ordinaire...
Love, love this Starbucks, all staff are friendly and know what they are serving
Wonderful staff! Served two tired Trans-Canada hikers today and were so welcoming and cool about us coming in to sit down! Thank you so much for your kindness!
Staff were very friendly this evening ...I must say the patio is amazing ...I usually steer away from patios because the Chairs are flimsy, cheap, uncomfortable and awful ....but the patio chairs that were chosen for the North Bay location were amazing ... they were sturdy and comfortable for someone like myself with a curvier body size and they were great for the back...
It was Starbucks.....machines do everything. Recipes are very well defined. It is very predictable experience
Very friendly and great service, thank you.
Poorly staffed and stocked.
Always friendly, and amazing beverages!
I get intimidated when I don't know what to order - there are so many things that aren't "posted". Almost need an instruction manual.
So ordered a mobile order at 9:17 and it’s now 9:38 and I still haven’t received my order. They said a machine was down, but they were completely unorganized and basically made everyone’s order before mine. I’m usually pretty patient but I will not be coming back to this location.
Love my soy blonde roast!
Other
Very slow service. Employees seem like they don’t care at all. Probably the worst location
fast and Nice staff
Great service but expensive
Good
Food and service were amazing
Expensive, but good coffee
The coffee is fine. I come here on a regular basis and the morning staff in comparison to the evening are the worst. They act like total snobs and talk about customers behind their back at the bar. Anywhere you sit in the facility you can hear the baristas especially the girl with the long black hair. I think her name starts with a "K"??? Anyway, evening staff always greet my husband and I and if they make a mistake with the drink they're willing to fix it WITHOUT giving attitude. I have never had a problem or had the slightest complaint about the evening people. The morning people need to step it up and learn from their coworkers. Completely unprofessional and it's a shame that there are baristas like those who got hired with such a good company.
Very kind, friendly staff!
The staff there are always laughing, and super helpful. They are accommodating and know their product.
Very busy! But fast!
Free Mask! Great product selection Very friendly and helpful staff ????
(Translated) Closed when they are supposed to be open (according to the displayed time). Disappointing. Looks like I'm not the only one riveting my nose on employees in a hurry to leave. Before buying a gift card, think about it ... (Original) Fermé alors qu'ils sont supposé être ouvert (selon l'horaire affiché). Décevant. On dirait que je suis pas le seul à me river le nez sur des employés pressés de partir. Avant d'acheter une carte cadeau, pensez-y...
The drinks here are great.. other than that it is a standard starbucks.
So today my daughter and her friend went to the Lansdowne stand alone site and was treated quite poorly. When they entered the store after two people left the store, the male “barista” rudely told them to wait outside as there is too many people in the store. With two people exiting, two people should be able to enter. My issue is how he spoke to them. Not cool Starbucks, not cool. Especially when an adult entered after them and he was sweet as pie to him, asking him to please wait for more people to leave. A customer is a customer! Don’t treat the younger customers differently because they are young and you think they can get away with it.
(Translated) Nice place to study or just have a drink with friends! (Original) Endroit sympa pour étudier ou simplement prendre un breuvage entre amis !
Exceptional customer service
Love it
Friendliest staff out of all the starbucks I go to! Drinks area always made right and fast service. Always clean as well!
Nothing much to it. Standard Starbucks experience you come to expect across any location in Canada. Will come again if at Collections at Niagara.
Ordered through Uber and they forgot to give the driver half the order and they wouldn’t help us. Driver even mentioned they are known for doing this...
Always the best with drive way. Lovely place for a cup of coffee
Good service, and coffee was great. Store is crowded with too much product and menu is difficult to read.
(Translated) Great service and always delicious (Original) Très bonne service et toujours délicieux
The staff here are always so amazing and friendly. Always smiling and asking how we are today at the drive thru. Never have had a wrong order either.
Quick and friendly service
The staff are nice and cordial. The cafe is clean and spacious with large windows to look out and watch life go by.
Service is good however it is the dirtiest Starbucks I have ever visited. Outside tables are seldom wiped down and I have never been at this location when the garage cans aren’t overflowing.
Clean and nice place
The staff are absolutely wonderful! They are helpful and very kind, and always get my order right. Thank you for the wonderful service!
The best ????????
Good place
Best Starbucks. Everyone is so friendly. I love these guys.
Friendly prompt service.
Great
The weekday staff are excellent. Always friendly and welcoming and make a point to try and remember everyone and what they drink. During the week, I've consistently had great experiences there. There is one staff member in particular who is always great with the conversation, starting our drinks as soon as we walk in and has great suggestions for things to try but I don't know her name. Will update my post when I learn it.
Love mobile app
The cafe latte.
ALWAYS ABOVE AND BEYOND SERVICE !!
All the Starbucks in penticton are awesome. Really well trained staff.
Great
It was greay
Very nice and friendly employees we loved them but the service is WAY TOO slow & drinks were not made right!
Have to give a MASSIVE THANK YOU to this location. My co-workers and I order anywhere from 10-15, sometimes 30 drinks at a time from them, right in the heart of the morning when they're busy. Horrible move by us but, we need our Starbucks. The staff here do an amazing job, never have any complaints, and never mess up the order. Highly recommend this location and tip them when you can!!!! Best Starbucks in PG hands down.
The name of the sales was Karen really rude yelling at customers and not getting me the coffee i asked for
(Translated) Very good staff (Original) Très bon staff
Excellent service! Staff are so friendly and my drinks are always so good! Highly recommend this store!
Single bathroom for tons of customers. Prices are heavily inflated. $6 for a small iced coffee. Do yourself a favor and get a coffee somewhere you won't get gouged.
Great service but a arm and a leg for a coffee
Very good service. The team is always friendly and helpful. They do their best to meet the customer's needs as well as possible. There can be a line up but when there are a lot of people, isn't it normal? They are humans, they do their best. I recommend !
Was good drink and excellent service ally was super enthusiastic and energitic while making the drink made it a great customer service experience
Nice staff, nice location. Very clean. Great place to grab a drink and do some work.
80 % friendly staff with a few cronic grumps mixed in. No gluten free baked goods, and use of abortion byproducts in flavor derivitives is kept quiet so that we can't tell what products contain them.
Good coffee , good service
Relaxing atmosphere, good food.
Great service great coffee
I came in to the Starbucks immediately entering penticton on a Thursday night after a horrible date ...to the point where I felt truly uncomfortable and unsettled… So I was ecstatic to learn that Starbucks was open, and after briefly talking to the store supervisor, Ryan, he was so genuine and truly empathetic about my troubling experience that he went above and beyond with service. I truly appreciate employees like that, it really really made my night! Ryan, you should be promoted and the kind nature was showing he really has a good soul.
Marie and fellow staff are amazing ,especially under these stressful times ..thank you all.
A really nice treat
Had speciality coffees there. They had a big long table and a few individual tables as well. Not too clowded.
Perfect as always
Reasonably priced
Best customer service :)
Clean cafe with friendly staff
Like that place. Nice people, cozy atmosphere and delicious food.
Friendly staff and nice clean store
Very friendly staff!
Will always love Starbucks!! You get what you pay for, and that is perfection!!!
Kinda pricey...
Great staff and goodies for all.
Awesome Starbucks <3 Everyone is so nice, and efficient. It's like a ballet performance watching them get through a rush :D
loved it !
great cold brew but quite rude barista with an attitude that was visible even past a mask.
Always great service at this location.
Dine in
Friendly staff, but small, usually full parking lot used for multiple businesses though.
(Translated) Is currently open ☕???????? (Original) Est actuellement ouvert ☕????????
Other
Great service
Typical starbucks... good location
Never had a bad experience with the staff, they are always friendly. I really love the atmosphere inside this location! The only negative I could say is I wish it was in the mall.. I do like it is a stand alone store but I try to avoid going to this location because of having to walk by the sketchy homeless beggars who sit right outside the store.
Have never been in. Drive ???? thru always busy.
I like Starbucks but maybe not I had stopped drinking coffe 20 years ago but I am drinking latte's again but they are great
(Translated) Arrived at 9:05 pm, no one answers the drive and the doors are locked. Opening hours until 10 p.m. ... 2 girls behind the counter looking at us through the drive window ... (Original) Arrivé a 21h05, personne ne repond au drive et les portes sont barré. Heure d'ouverture jusqu'a 22h... 2 filles derriere le comptoire qui nous regarde par la fenetre du drive...
This location has a drive thru which is convenient, but the drive thru is slow and I got blocked in the parking lot.
Made my drink wrong so i brought it back and they were so nice about it and gave me a new one. Great customer service!
Great service
Great service for overpriced sad quality tea.
Great service
I asked for a hot coffee and I got a cold coffee. Terrible
Great coffee, line was a bit long but they were getting the drinks out fast.
Its as good as any other.
Hi staf at Starbucks in Oakville, Im the lady who was stranded on Saturday. Thank you so much more making me feel at ease until my wonderful patner came and fixed my car. You all were so kind and Sue Ann especially thank you. Please, be safe and thank you again.
Extremely poor service was given to us at our recent visit here. After waiting at the counter for more then enough time to receive service we were informed that there was no cream to make our drinks. Once we decided to walk away the employee repeatedly told us to have a nice day in a sarcastic and unprofessional manner. Will not be re visiting this location.
Hard to find a parking spot. Usually it's not very crowded.
Pretty quick getting you taken care of. Sometimes the workers talk more than work and the parking is horrible at best.
Not bad
Had a very wonderful experience at this location today. Came in right before closing and ordered 4 drinks. All were made quickly and perfectly. Cudos to the barista Hannah, she did a wonderful job
I asked for a grande mango dragonfruit lemonade. It had so much ice I barely had enough to drink. As soon as I got in my car I realized how much ice was inside and went back to ask for more juice, but the attendant said I should have asked for “little ice”. My husbands coffee was good though.
Great service and advice on products. Iced coffee and strawberry refresher great for summer heat.
Super nice and professional staff. It's a busy place and they are well organized.
Clean, tidy and super friendly staff..
Like the hot chocolate. Price leaves something to desire
All kinds of busy, but good staff
Friendly staff, consistently good drinks, and a clean place. I come here anytime between once and five times a week. Like most Starbucks the best staff work weekday mornings. If you have a difficult request it may be easier then instead of on a weekend. The younger part timers are sweet but can be a bit clueless.
Mandatory mask? Get a life Starbucks
Coffee flavoured hot water is gross
I regretted ordering the moment a got my receipt. $4.69 for a grande regular coffee. Then, I had to wait for it. Wouldn’t give me a cup of tap water either. Starbucks should probably just close this shop down. I wouldn’t want to go to a Starbucks again after coming here.
Great service
The best drink I have had in a while
(Translated) I like the caramel fr-cappuccino (Original) J'aime bien les fr-cappuccino au caramel
(Translated) The little Asian is very very disparaging. I don't want to go there anymore. (Original) La petite asiatique est très très désobligeance. Je ne veux plus aller là-vas.
Perfectly done with my coffee
(Translated) Zombie hit !!! Loved it (Original) Zombie frap!!! Loved it
It was awesome, what an inviting atmosphere.
Always great service and the coffee is good too. It's worth paying a little extra for.
Great Kids
As a regular Starbucks drinker in Toronto, I was surprised at how badly made the drinks were at this location. I ordered a Tall Matcha Lattee with Soy. It was mostly all foam and the little liquid in the cup had no flavour. It was a disappointment as Starbucks is normally very persistant on drink accuracy. I rate the location 2 stars mainly for the vibe of the restaurant, but the quality of drinks in my experience is not comparable to other location.
The girls here are so amazing! Best Starbucks location in Victoria :) Thanks for the Blonde n Stormy!
Excellent quality and consistency every time. The staff is friendly and helpful, and they always have a good recommendation if I'm not feeling my regular choices.
Awesome service. Drink was freshly made and delicious.
i was here with my guy Bryston after hockey practice. and Chad was there too. i had my airpods in and i said “yo dude, can i get a double pump latte” and the worker had the audacity to respond to me. I ???? don’t ???? speak ???? to???? people ???? with ???? wires???? so i poured the drink on the floor and then told the worker to clean it up. THEY DIDNT. rude much? needless to say, i won’t return. waste of time. the homies and i had to go to timmies instead. :(
Workers Always so friendly and drinks/food are delicious with great accuracy and presentation
Other
Staff are very professional and are great to talk to everything was made amazing like always and handled a customer who wouldn't abide by covid regulations with kindness but also very professional outlooks even with him being rude.
Pricey.. but good
Decent for a chain coffe house the staff here are amazing
Ok
Excellent service
I think all the nicest people in Vernon work here. Every time I come the team is so friendly and cheerful it makes my day each time!
(Translated) A lot of waiting for the fly service on weekends and often some products are missing (including new ones) (Original) Beaucoup d'attente au service au volent la fin de semaine et souvent certains produits sont manquants (dont les nouveautés)
I wish they should think about drive through....
My review is not really based on my experience at Starbucks, per se, but of the my experience with the staff and management. It's a bit of a long story but I'll try to keep it short. Essentially, I forgot a backpack (with my ereader in it, a power pack I intended to return, and other miscellanea) on my way back to Toronto after a camping trip at this location. When I got home on the same day I realized my error and gave Starbucks a call. I explained that I didn't have a car and didn't have any easy way of returning to Starbucks and offered to send them money to have my bag shipped to me. At the time the manager seemed very sympathetic, told me not to worry about it, and said they'd have it shipped to me. I gave her my address and telephone number and hung up feeling relieved and thankful. After a week or so I hadn't received anything nor had I gotten any postal notice so I gave them a call. The manager received my call and told me that they were quite busy and simply hadn't had a chance yet: fair enough. She said that they'd text me when the package was sent. I waited two more weeks, didn't receive anything, so I gave them another call but this time I didn't catch the manager; another employee told me that they would leave the message with her and have her call me back. Waited about another week, didn't receive a phone call, nor did I get my package so I called them back. After a few tries over a couple days I reached the manager again. She told me that they had lost my address and telephone number which is why they hadn't sent it to me. I was bit annoyed but things like this happen so I hopefully gave her my address again and waited about another week. Still nothing. Gave them a call again to see what was going on. I was told that another employee had sent the package out about a week ago. I asked for a tracking number but was told that it wasn't available until she got a hold of the other employee. I waited a couple more days (maybe the package took a few days?), didn't receive anything nor did I receive a notice. I wasn't prepared to get into another game of phone tag so I decided to call Purolater. It took a few days and two phone calls with Purolator but finally I found my package. It was sent to an incomplete address (they wrote the address incorrectly) 1 or 2 days AFTER I was told "it was sent out a week ago". Today is November 4th. I won't be able to get my package from Purolator until the 6th. I was told on September 20th by the manager of Starbucks Parry Sound "not to worry" and that they'd have my bag sent to me. I get that she was doing me a favour and that the error was on my part, but in the end it really wasn't a favour. If they had said "sure, we'll send it to you but it will take about a month and a half", I would ave simply said no. In fact, it would had saved both time AND money if she had simply refused to send it: I had intended to return the power pack I left in my bag but won't be able to since it took more than 30 days (Best Buy's return policy is less than 30 days) for her to send it to me. I'm an avid reader and read several hours every single day. Not having my ereader feels to me what it probably feels to not have your cell phone or television for most people. I had to buy the book I was reading, plus 3 more while waiting to receive my package just to feel normal. At no point was I rude, accusatory, or impatient so I'm not sure why I received such poor treatment. My experience definitely left me with a sour taste in my mouth.
Great service
Good coffee with average service. Could be cleaner.
Meal type
Great staff. Always a pleasure to stop by.
Fast friendly very helpful
No one at the till to take your order.
Had to get our fix!
Limited seating and the tables were occupied for hours, each by one lone customer on their computers.
Love Starbucks
fast and friendly but parking is tight...
Amazing service! Said it was our first time going she gave us each a free cookie and made my hubby a free drink because she noticed he wasn’t getting something and said “hey what do you like from tims” and made him something similar. Cricket, I hope that’s how your name is spelt you made mine and husbands first time at the Woodstock location Starbucks a very welcoming impression. The drink she made him was a warm Vanilla Latte he absolutely loved it!
(Translated) Very good service (Original) Très bon service
Have gotten so much slower crazy long line
I love this place. You may pay a bit more but it's worth it. Everything I've ordered has always been amazing. The staff at all the Starbucks are so friendly and helpful. I don't drink coffee from any other coffee shop. FYI You have to try the double smoked bacon and egg sandwich.
The best coffee for my go to ❤️
Alsome
Take out
(Translated) Clean place, friendly employee, This is the place where you decide every element of your coffee or whatever. It's really Better than McDonald's and Tim Hortons (Original) Endroit propre, employé sympathique, C'est l'endroit ou que tu décide chaque élément de ton café ou autre. C'est vraiment Mieux que le McDonald's et le Tim Hortons
Great coffee
Friendly staff with quick service
(Translated) Fast and tasty, but I don't like the idea of being called by my first name at a car service. (Original) Rapide et savoureux, parc contre je n aime l idée de me faire appeler par mon prénom à un service à l auto.
Forever favourite❤
Very nice people. Drinks are great too
Over priced, poor and very slow customer service
Favourite Starbucks in Penticton. Great service and clean location
Starbucks inside of a gas station! It was awesome. My son wanted a Harry Potter Butterbeer and the girl was amazing. She googled it on her phone and then made it for him. It was perfect! I had a chai tea latte and it was to die for. Thank you Starbucks for always being consistent!
Tall Mocha was very small and undrinkable. I threw it away. Far cry from the original great product. Starbucks was once the best and now it is the worst coffee anywhere.
Friendly staff, I have started to become a regular here ..
(Translated) Marvellous (Original) Merveilleux
Very friendly, personable staff. Quick service!
Nice place for coffee
(Translated) Very long drive-thru. So I entered .... Error I waited 27 minutes for a cappuccino and the restaurant was over staff. WELL DONE ???????????????????????????????????? (Original) Service au volant très long. Alors je suis entrée.... Erreur j'ai attendu 27 min pour un cappuccino et le resto était over staff. BRAVO ????????????????????????????????????
Happy bean juice makes me.go zoomie
Great food and drinks and very fast to make
Amazing staff. Thanks for an everyday great experience. ????
Love the atmosphere and look of this building. So happy that starbucks came to woodstock.
Mocha for life.
Love this place next door to Costco and 4 other food restaurants
Fast service and clean store
Starbucks as always - friendly staff - orders take time, nice standard interior clean and no complaints
The one barista (name starts with a J) treats customers as if they were dogs. Completely disrespectful. Other staff members are friendly. The coffee itself, as a Starbucks product, has a decent taste, but unfortunately poorly made. The powder is not mixed well when ordering flavoured lattes. Would strongly recommend going to another Starbucks rather than this one.
Best coffee
Good service, great location
Over priced for coffee and food.Cheeper to ger Tim Horton's or Robins
Take out
(Translated) Staff friendly (Original) 직원이 친절
A typical Starbucks. Good drinks and friendly. Inside was closed due to covid I'm assuming but drivethrough was open.
Nice crew
Great service and fast!
Awesome.
rude staff, price really high compare to other location.
Very clean and great friendly service!!
Staff is always friendly and drinks are usually quick. But could you please remove the food signs for food you are sold out of? Drives me nuts that it stays on display, then I order it and you're out of multiple items.
Drive through is fast and friendly.
Good service , friendly staff always smiling
Love scenario and coffee
To expensive
Great, quick service. Love their product.
(Translated) The baristas are always in a good mood and ready to advise. This is my favorite place haha! (Original) Les baristas sont toujours de bonne humeurs et prêt(e)s à conseiller. C'est mon endroit préféré haha!
My daughter's favorite place
Washroom and patio areas are not very clean. The non smoking law on the patio is not enforced by management.
(Translated) So disappointed, bad name, no Splenda, waited 20 mins, only to realize it's regular milk in my coffee .... (Original) Tellement déçue, mauvais nom, pas de Splenda, attendu 20 minutes, pour me rendre compte que c'est du lait ordinaire dans mon café....
Great drinks
Can be a loooooong wait in the drive thru, but staff is friendly and fairly accurate with the orders.
Baristas are always welcoming and friendly!
soooo slow!!!
Nice layout with patio area. Service was courteous and efficient. Strawberry Frappachino was great !
Love my Starbucks treat! Expensive, but worth it if you like something that serves more purpose than just your quick morning caffeine rush.
Always great for a treat. Due to covid the drive thru can be very busy so it can be quicker to pick up in store.
Fast friendly service in Drive thru, the patio is nice too. They are all very friendly to my dogs.
An expensive addiction.
Another amazing iced blonde americano!???? St.Catherines has some amazing Starbucks baristas! Thanks!
This location is my abosult favorite. The drinks are always made to perfection. Dia is so wonderful and although I haven't been there for months, she remembered my name.
Disaster
Saccharin sweet
Great that they finally opened a starbucks in Woodstock, but why? are you closing at 3 pm ??? People want coffee before and after they work or going to work. Seems to me like you would be loosing lots of business. Don't want to see you closing!
Great service, great drinks, really pleasant café, etcetera. Try one of the Clover coffees!
(Translated) Mochaaaa me (Original) Mochaaaa me
Fast friendly staff, plenty of smiles at a good location.
Excellent service!
The worker at the window was so friendly and very accommodating I will definitely go back. This was our first visit and we will go back drinks were amazing
It's expensive, but food quality is good
(Translated) Enthusiastic staff. (Original) Personnel enthousiaste.
If you want to wait 25 minutes in a drive through, this is the place to go!
(Translated) Always very good service! The employees are very welcoming and warm. The only small point is that there are often a lot of people waiting at the drive-thru. (Original) Toujours un très bon service! Les employés sont très accueillants et chaleureux. Le seul petit point est qu'il y a souvent beaucoup de personnes en attente au service au volant.
We asked for our drink orders in the drive-thru which were both venti. There were 2 of us in the car. When we got to the window they gave us 1 grande and 1 venti. We asked for the venti instead of grande they had given us and we were …
I find the service at the Topsail Rd location excellent - all the baristas are so nice! I don't think I've ever had a problem here with either a person or an order. The wait can be long in the drive thru because the place is popular, but this problem is a very mild one.
customer service experience was great could be improved a bit with some speed
Terrible work ethic with this morning staff. Only two are focused on their tasks
I came at the drive thru at around 9:40pm to 9:50pm ish at oct 31st 2021 and had a mobile order. Caramel crunch ribbon and another frapp. They served me the caramel crunch ribbon full of caramel syrup outside the cup. I asked the lady nicely if she could wipe down outside of my cup because its dirty and gave it back to me with STILL! CARAMEL SYRUP OUTSIDE MY CUP! So then i just nodded my head and asked the other drive thru girl to give me a napkin and just wipe it down myself and they just continued to watch me sitting in the drive thru wiping down my cup and not even offering for help for their bad service. Gladly talked to kate about my complain and handled it well. Unfortunately couldnt get the other girl employees name that served my drink… thanks to the filipina that gave me the napkin, at least she was nice to hand the napkin to me.
Take out
I like the cook st. Village one better.
The customer service is stellar and the coffee is fantastic
Our barista Tavis was very helpful and even gave us a discount because of our long wait. Not five stars because of the manager Davey, who gave him a hard time in front of customers and made the wait longer.
Friendly staff and prompt service ????
I was just there 5 mins ago and the “lady” working there was sitting down. She saw me coming in and she sighed because god forbid she has to get up and actually serve me. If i’m spending a decent amount on breakfast items and a tall drink, please be nice to me. People reading this, don’t ever go to this Starbucks location. Out of all the location they had to close, this one should have been the first one in Montreal!
Shoutout to both Baristas (Prabh and Jaismeen) for their amazing customers service
Expensive coffee that tastes like cigarettes.. At least it's better than Tim Horton
It was a typical Starbucks. Clean and all the Covid protocols in place. Only issue was they had one person handling the front counter and the other staff on the drive thru. so long line up inside....
Always great !
Standard starbucks experience.
A normal Starbucks worth a public washroom, but slightly more expensive prices.
Yummy
On a rainy day this is a great place spend with a table full of friends
Baristas are super friendly and always make my order perfectly.
Great coffee and food options- friendly and helpful staff, and the service is quick
It's so disappointing that I can only get pumpkin sweet cream cold brew for a short time...as long as the pumpkin holds out!...it's a huge seller need to keep that in mind when a store is stocking it I think.
Manager at the time was very inconsiderate, horrible, cruel, terrible and extremely disappointing. My daughter and I came in May 21 around 6pm to get some drinks after a short walk. My daughter who also happens to be 7 months pregnant needed to use the bathroom pretty badly was denied access, manager at the time used the alibi that their store would close down for letting a pregnant customer to use bathroom. It's an emergency situation, if dollar store, restaurants, hardware shops let my daughter in to use the restrooms. How come she can't let my daughter use the toilet for less than 1 minute? Let alone my daughter and I waited more than 10 minutes for our drinks.
Always wonderful drink creations. Staff is super friendly and always personable with each time I've been through there.
is a very coffee perfect
Very busy!
This is a really great place to get coffee
Good food and service just do not leave your laptop or anything unattended. I had my sunglasses stolen when I went to get salt.
(Translated) 3 customers in the line in front of me ... 15 minutes to have a large latte and the customers in front of me still do not have their coffee ... the barista has to redo them because they made a mistake ... during this …
Ordered an egg and cheese protein box and found two bugs in it
Cofee taste is not good, and always there is not enugh bakery products to eat
Frothy. Milky. Hot and cold perfection. always ready and served with a loving smile! Love them lemonades and passion teas in the summer!!!
People who work there are really nice
(Translated) Great (Original) Super
Friendly staff. Great coffee and snacks. Place is located in busy strip mall type setting. Lots lf parking in the area. Drive thru. Can never go wrong with Starbucks
So their credit card machines were down and I didn't have cash. I was pleasantly surprised when attending staff offered me the drink on the house. That is awesome service !!!
Fast service, friendly window person. Delicious drinks, correct order.
Just love starbucks.Really disappointed they have taken them out of Chapter's. Need to get new covers for their cups,because they leak.
Best Starbucks in town. I drive from west side, to east location. Because I want it made properly! And the customer service at this location is best.
Service was a little slow and it seemed messy and unorganized. Took quite awhile for drinks even though it didn't seem overly busy (no line and drive thru not backed up) Washroom seemed a little messy but smelt of bleach which is my favourite! Order was as asked! Thanks!
Its Starbucks
Unprofessional staff , was give attitude from the barista after she improperly handled my food and beverages. Would expect better customer service.
Service was very slow and I couldnt understand what the cashier was saying
They still seem to not really have a flow going yet, it was extremely slow, with line ups out the door and the would see a friend and leave the counter to talk, and other then that, they seem pretty miserable. A lady didnt know if she could give me ice.
Glad to finally have one in Woodstock. Great staff and was very clean.
Friendly staff. Fantastic coffee. Very busy location but the line moved quickly.
Nice place and nice staff. Just wish parking wasn't a hassle sometimes.
(Translated) Employees are always nice and know about trends like the pink drink and puppucino for dogs! They pay attention to my cup! Not a lot of parking on the other hand, and when you order a hot chocolate I advise you to take it without whipped cream also no you will have half cream and half hot chocolate! (Original) Les employés sont toujours gentils et sont au courant des « trends » comme le pink drink et le puppucino pour chiens! Ils font attention à ma tasse! Pas beaucoup de parking par contre, et quand vous commandez un chocolat chaud je vous conseille de le prendre sans crème fouettée aussi non vous aurai moitié crème et moitié chocolat chaud!
Great atmosphere! Good food and decent price for the items that you get!
Smaller than usual Starbucks store but they have one sided tables with socket which is nice
Do not mix covid and Starbucks drive through. 20+ MINUTES IN LINE
(Translated) 30-minute drive-through wait for 6 cars. (Original) 30 minutes d'attente au service à l'auto pour 6 autos.
THE BEST STARBUCKS IN THE CITY! The staff is awesome and friendly! I CAN'T STRESS THAT ENOUGH - IT MAKES A WORLD OF DIFFERENCE :) Not just a few of them.. the whole staff is great. This is the ONLY Starbucks location that doesn't mess up my custom orders, or any of the standard orders. My drink is perfect EVERY TIME. It does get super busy, as most of the orders they receive are mobile orders, but they're fast and efficient anyways. There's limited indoor seating, which I prefer, as it keeps this location ideal for mobile pickup or patio seating. The location closest to me is Dufferin & Orfus or Castlefield & Caledonia, both of which I will never go back to. HORRIBLE STAFF, CONSISTENTLY MAKE MY COFFEE WRONG. I purposely go out of my way to go to the Billy Bishop location. BILLY BISHOP FOR THE WIN!! :)
Great atmosphere
We came here at 6:55 and the dedicated hard working staff here decided to close early!
Good selection of beverages, desserts and sandwiches. Staff are always friendly.
I have been to Starbucks all over this country, and on our way through Prince George we stopped for a pick-me-up. To say we were impressed is an understatement. This is the fastest Starbucks I have ever been to, EVER!
Great service. Out of my favorite puree for far to long.
Stopped for a morning Frappuccino, the staff were so friendly and out going so early in the morning. Thank you for a great start to the day
One of my fav placed
Hit and miss for service. Some of the baristas are amazing but high turn over makes it inconsistent. Points can be collected here but not used. Preorder not available here yet. Convenient location but often pan handlers outside of the entrance.
Ordered a soy iced caramel macchiato today due to my lactose intolerance, the soy had gone bad and was in lumps at the bottom of my cup. Absolutley disgusting.
Fast friendly knowledgeable staff prices were a little high but the coffee is well worth the price
At the top of Clifton hill , very unprofessional were more interested in washing hands repeatedly over a 5 minute span . Took 25 minutes to get our order and we were first big line up ensued. My caramel macchiato had a drop of caramel in it not the grate pattern like previously. Service Was horrible , take the walk to falls Avenue , more professional
It's consistent. What more do you want. don't have the sandwiches and salads but the staff is nice. Keep it up.
Sunday morning date with hubby.
Don't really know this place
(Translated) Customer service is excellent! (Original) Le service à la clientèle est excellent!
I am customer in this store from 3 years every morning i get my coffee, today For first time of my life i asked for ice tea refill, the lady who did it was super rude coz i asked her it is not as my original drink she was u said green tea which i said peach tea then she was we cant do refill for this kind of tea which it is not showing in starbucks website, she is so sensitive i didn’t say any word she was keeping saying this is aggressive!!
Meal type
A little bit pricey, but extremely great service, atmosphere & very wonderful music. Extremely wonderful location as well especially for Four Corners!
Gray coffee and pastries
Its Starbucks whats not to like
Great overpriced coffee and snacks.
Great drinks, friendly, and organized
This location has everything. Lots of room inside + perfect pation and a drive thru. Same great coffee, quality of food and great service from the staff, see you soon, again!
They can definitely work on their service and attitude
(Translated) Very long wait it took a good 45min just for an average normal coffee mediocre service I do not recommend it at all EVEN NO SORRY FOR THE WAITING NOTHING in short I hate (Original) Très long d'attente sa la pris un bon 45min juste pour un moyen café normal service médiocre je ne le recommande pas du tout MÊME PAS DE DÉSOLÉE POUR L'ATTENTE RIEN bref jai détester
Had the nicest barista today. Super friendly and drinks were made perfectly.
This Starbucks isn't open during regular Starbucks hours. Complete and utter laziness during a pandemic. Some people still have jobs and still want to support the economy!!!!!!
Friendly staff and good coffee. Washrooms need changing table for babies
Overpriced but good. Coffee $4
(Translated) The enthusiasm of service is not as cold as the Americans. The menu is different. Why? (Original) 服务热情不像美国人冷冰冰的,菜单不同,为什么?
I ordered a drink by accident I guess that had peppermint in it, I didn't know that I had peppermint and they remade my drink for me.
As always super awesome
I've lived in this area for little over a year so this is the closest location. The quality of service and drinks has had a steep decline the past 3 months for whatever reason. It used to be that the weekend staff weren't great but now I find that whenever I go the quality isn't there. Ill mobile order something, get to the restaurant, wait, watch someone walk in and place an order, then a few minutes later get their drink before mine is prepared. Say whatever you want but you pay a premium to dine at Starbucks so I expect premium service.
Definitely my favourite place to study, since most of the people in the cafe are also students. The baristas are all so friendly and never fail to greet you with a smile on their face. The cafe fills up fast since they are constantly busy so it might be hard to find a spot.
Little parking, but good service and nice place. Camera drive thru for sign langage.
Always good coffee muffins are pretty good too ????
The slowest most pathetic service I've ever experienced at any Starbucks!!!!
Take out
Coffee was ok but mixed up order,never got complete order had to go back and ask for coffee that was missing from order
It's Starbucks always wonderful coffee
Many flavors
Good coffee
Went in to get lunch, picked a sandwich that was in the display, only to be told they don't have any available. If it's not available, take it off the display please. This is why I prefer Tim's.
Order was correct and fast, no complaints!
Fantastic customer service, knowledgeable staff, great selection, delicious drink. Will return.
WOW, they get my order right everytime and actually seem to care about the service they give. I cant believe this is happening! Try: Salted Caramel Mocha or London Fog...you can trust me, I'm a stranger.
Good
Very friendly service. Would rather pay a bit more for great service & great coffee.
Love getting my white girl on at this starbucks!
Good coffee
Live the staff here. They loved my dog and made him a pupachino. They can be a little slow but I have never had any issues and like to mobile order so it is ready when I get to the store.
Great place for a coffee date
Love this location! I'm here at least 3x a week and they have the best staff! Always in a good mood, very bubbly and ready to help. I've only have 2 issues with this location on an order and they fixed both of them free of charge and with positivity. Only downfall is at times the wait is long but it's a newer store and there's only one location here. They do go out of there way to make sure you have a good expirence and you get a great quality drink. Thank you to all the staff that works there !
Take out
Gross. A Strawberry Banana smoothie. Where is the joy of the strawberry taste all you get is the strong taste of the banana lower the banana more strawberries!!!!!!!!!!
Always a great time, music is bit loud but someone can always enjoy outside at the patio too. Lot of seating and great beverages.
Its ????
It's a starbucks, usually busy
Breakfast
Always friendly staff with wonderful smiles. I go there for a treat and have never been disappointed.
Very friendly staff and do a great soft upsell.
Great customer service, Ordered drink was prepared wonderfully.
Nice place for big group as have a lot of different kinds of seats,easy parking,staff ok but not that great.
Staff were great, super friendly!
good place to go to
The walk in part of the store in Revelstoke, BC has been closed for months now. All they have is the drive thru open. I'm sure I speak for others that are Starbucks lovers BUT can't go through the drive thru due to there vehicles being to big. Fix this problem
I loved coming here, the drive thru crew would Crack me up! The past 3 in store visits have been very disappointing. Huge dip in customer service.
I know it is kinda weird to have a favorite Starbucks, but this one is just a step above the others in the city. The employees are always happy and friendly, drinks and food are served quickly. I often order from this location on Uber Eats when I am too lazy to leave the house, and even with delivery orders I have never had an issue. Bonus point cause they wrote a 10/10 pun on my order.
such great staff! i ordered the wrong drink on the mobile app and when i arrived and explained they made me a new one free even after i offered to pay! I came back a few days later and they gave me a bigger drink then i ordered (as they remembered me from a few days ago), and were so kind to me. i was shocked and so delighted. everyone is so negative these days, it was so nice to see some positivity :)
Friendly staff ????, drinks are always great
omg i love this starbucks!! one of the baristas (i think his name is elliot? he has curly hair, he’s tall and has tattoos) anyway he is such a nice barista!! he remade my drink even though I ordered it wrong - and my whipped cream had PERFECT mocha drizzle coverage. love love love him!!! would 10 out of 10 recommend ????♥️
Very quick and friendly service everytime I go and get a delicious coffee.
Easily the busiest Starbucks in Niagara. So the drive through lines are always long, but the service is pretty good. I've never had my order messed up, and they're super friendly.
Always consistent no matter which store you go to
Over priced coffee's that don't taste
Great place for a first date.
Clean friendly but not a lot of cozy seating
Service was very friendly and efficient. Bevvies were delish!
Good coffee. Ok service
The drivr thru is painfully slow
Nice and clean coffee shop serving top notch drinks and treats!
Great friendly staff
Amazingly friendly staff, excellent food and beverages.
Excellent service !
(Translated) Less efficient service than the one on Marion. No Starbucks Canada promotion is valid in Trois-Rivières. Too bad for the customers! (Original) Service moins efficace que celui sur Marion. Aucune promotion de Starbucks Canada n'est valide à Trois-Rivières. Dommage pour les clients!
Smaller store. Good service. Mobile ordering is the best.
Great space!
Best coffee around
Good
Cozy place
Terrible service (staff is really rude), gift card machine is always down, doesn't taste like any starbucks I've ever been too.. highly suggest you DO NOT come to this pitiful place they call a starbucks. Dont know how it stays alive, obviously being more highly funded by safeway itself. Unfortunate.
Very nice, clean and well-managed.
(Translated) EXTRA customer service ???? Friendly welcome. Professionalism. Clean place with small outdoor terrace. Thank you ! (Original) Service à la clientėle EXTRA ???? Accueil sympathique. Professionalisme. Endroit propre avec petite terrasse extérieure. Merci !
Other
No go to Starbucks
Great, friendly customer service.
(Translated) Great place.Internet Provided for studies and others.Very good service and outstanding coffee! ???? (Original) Super endroit.Internet Fournis pour etudes et autres.Très bon service et un café exceptionnelle !????
Terrible service zero product knowledge, a truly horrifying experience.
I am very impressed with the day staff. They always have my mobile order ready, and the last few times I went inside to pick up my order someone helped me right away every time. Thank you.
Generally ok except put baked goods with hot food resulting in a very melted baked good (icing).
Never EVER going back!!! They always get orders wrong and today ripped me off!!!! Worst Starbucks in BC
Probably the friendliest Starbucks I've ever been to.
(Translated) It's not me it's blonde who always want to go there, it's surely very good ???? (Original) C est pas moi c'est blonde qui veux toujours allez la c est sûrement très bon ????
Came with my three kids because I had gift card. While the beverages were good and were made quickly, it was outrageously expensive.
Drive through line was long but we were in and out in about 10 mins.
Service
(Translated) Very good coffee and service ???? (Original) Très bon café et service ????
Wife just loves this location. We always get a drink from here before taking the 40 minute drive home.
(Translated) Friendly team, installation in the pleasant gallery for a gourmet break. (Original) Équipe sympathique, installation dans la galerie agréable pour une pause gourmande.
This particular starbucks in Niagara Falls is terribly slow. Took 10 minutes to get a blonde coffee at 11 a.m. It would have been nice if they warned me before I paid. Only one bathroom. Key to bathroom had a pee-stained plastic shovel attached. Gross!
Fast Starbucks with online ordering available. The line can get busy during peak times. Free parking, but limited. Mostly tables and chairs, a few soft arm chairs.
Awesome visit to Starbucks the other day had a peach lemonade green tea it was amazing and definately going to get it again had alot of ice but how else can you keep a cold drink cold in nearly 30 degree heat
If it’s busy, it’s a miss. Ordered mobile, regular latte regular milk... tasted over watered, weak, bad espresso shot in latte. Friend ordered misto (like latte but no milk only foam). Their coffee batch also tasted poor, over watered and not strong. Been there other times and when it was not busy, ordered was done good.
Takes atleast 20-30min. to get a cup of coffee. Customer service good.
Just a normal Starbucks
Excellent service, with a smile.
Fast and staff were friendly...????????????????????
(Translated) Fast and courteous. (Original) Rapide et courtois.
Very slow and disorganized. I have have gone here at least four times. Twice I have left because I was waiting more than 15 min for a simple black coffee and had to get to work. The staff are friendly and polite. They need guidance.
Fantastic! Went through the drive through & the lady made my day - very energetic, while providing quality service
Always great
Good service
Good coffee and comfortable surroundings. Our running group meets there for coffee after a run. ????
Great coffee. Bit of a wait today.
The employees at this Starbucks are all an asset to the company. Everyone of them are friendly, polite and they all know their product. Service is fast and I am so happy they are now in Welland. I go there at least twice a week and it has been a great experience everytime. Starbucks certainly knows their stuff when training and hiring staff.
Staff is so fun and outgoing and it’s a very friendly fun environment
Guy that took our order was very plesent and had a genuine smile while serving us. Our drinks were made quick and were delish. Will deffiently be coming back to try the fall lineup of drinks! :)
Good normally, only issue is often the coconut milk separates or clots weirdly. I imagine this is because the milk may not be kept in the fridge always. If the drink is cold and the coconut milk added is Luke warm it'll do that.
Always good and gast
These guys are always so fast! Make the best starbucks drinks to and the service everyone is so friendly you leave thrtr with a delicious drink and a smile from the great service!
Way too long to get served and have my coffee prepared.
Good location and always super nice staff
Great Chai Tea Latte
Great staff
Ordered a frapachino. Waited 25 mins while they processed the drive through orders, who came after my order. When I asked how much longer, I was told to wait, their orders were faster to make. Rude service and not even a good frapachino.
Would be 5 star but I don't like strong coffee
Never been there before but enjoyed my visit
(Translated) Excellent service (Original) Excellent service
(Translated) I always got what I wanted in my orders, even the drinks that can be found on tiktok or instagram on rare recipes (Original) J'ai toujours eu ce que je voulais dans mes commandes, même les boissons que l'on trouve sur tiktok ou instagram sur des recettes rares
It was good.loved it
(Translated) Too perfect!! (Original) Trop parfait!!
When this place gets their drinks right it's great but there is a strong lack of consistency. Every time I get my order it's going to come out how that particular person likes to make it. I got a salted cold foam Grande and it came drenched in caramel. Not what I usually get, not what I wanted. Other times the foam is barely foam but slightly thicker milk. I get what I want 2 times out of 5.
Staff always friendly and willing to help
Just walked by this place. Starbucks is terrible coffee. If you like terrible coffee starbucks has coffe for you.
I've had two duds from here now. Updated to two stars though because Ben is the man
Expensive.
So me and boyfriend said we should give this starbucks life a try and come read a book! Started out with an awsome coffee master that made us laugh so much! And realy good quality drinks! Nice seating and we just got lost in are books! For sure making this a habit ????????
Take out
One of few in area. Parking are access is somewhat challenging.
I go there every day
Great staff.
Love this
BEST Starbuck ! Customer service is perfect ❤️ I would recommend! They always make my drink taste perfect . Fast and friendly ????
Slow being it just opened but great place!!! Definitely will be back!
Get the right size right birches!!!
(Translated) There are a lot of Starbucks everywhere. (Original) 어딜가나 스타벅스가 많아서 쉬기에 좋아요
I always stop here on my way to and from Toronto! It is the only Starbucks in Muskoka until Barrie. Great food and fast service.
Understanding. And helping baristas. Willing to take time to and explain all the drinks
I rate this one star because i was in the washroom when a employee walks in. As a transgender, i walked ito the female washroom with male private parts. The employee then proceeded to kick me out because i wasn't "woman" enough. I was mad, but wanted my coffee still. So i went ordered my mocha and told them my name. They wrote it on the cup but didnt say it out loud, saying it was a fake name. My name is Emo NoWeeny, and im writing this under a fake gmail.
Gotta put lids on right or pass them to people in shorter cups. I spilled a whole $7 frappachino drink because the lid came off and went all over my shifter. Went in to ask for napkins and couldn't even hear what they were saying through plexiglass and masks. Bye bye $7 and bye bye Starbucks!! Never again.
(Translated) For the same drink, they don't do it the same way they did the other starbuck .... I had a cold brew coffee with the vanilla cream and the barista brewed it all for me ... while what I liked was the cream on top .... Very disappointed... (Original) Pour la même boisson, il ne le font pas de la même façon qu'au autre starbuck.... J'ai pris un café infusé à froid avec la crème vanille et la barista me la brasser au complet... alors que ce que j'aimais c'était la crème sur le dessus.... Très déçu...
Perfect starbucks location.
(Translated) I love Starbuck but this one really is the worst. I have never seen such slow drive-thru every time. I gave this restaurant several chances before leaving a bad rating but it's really ridiculous. I calculated a 35 minute drive-through wait for coffee, there were about 6 cars in front of me. (Original) J’adore Starbuck mais celui-ci est vraiment le pire. Je n’ai jamais vu un service à l’auto aussi lent à chaque fois. J’ai laissé plusieurs chances à ce restaurant avant de laisser une mauvaise note mais c’est vraiment ridicule. J’ai calculé 35 minutes d’attente au service à l’auto pour obtenir un café, il y avait environ 6 autos devant moi.
(Translated) ick (Original) Ick
Consistent Coffee
Love the drinks
Great staff
Love the drive thru, convenient way to get my "fix"
Reliable
Franchise reliability.
Great service!
(Translated) Very good coffee (Original) Très bon café
Meal type
I absolutely love coming to Starbucks. The service is amazing as well as the employees are always nice, my order is always correct and tastes delicious.
Apparently they make good coffee ... So SO says
Extremely filthy for a Starbucks location. Garbage bin outside is always full to the rim and I can never throw anything in it so I go inside to do so. There's garbage all over the floor inside and out. The patio chairs and tables are always full of crumbs which I have to wipe down myself prior to sitting. This is not one one thing, but every time we come to get our drinks.
I can never get my order done right. Every time I order green tea latte I always get something macha. It happened to me more than 3 times this month. Today my bf got a green tea latte for me and I ended up getting a green cust tea latte with weird tea bags and more than half cup was full of weird bubbles. Will seriously consider giving up going to Starbucks although green tea latte is always my favourite drink. (But I can never get it).
Have to sit outside
Lovely people!
Went there for my bday today. Amazing people there she made me feel really special. Masks are now mandatory just a heads up. But I forgot mine and they provided me with 2
Have been coming to this location for almost a year now. Always greeted with a smile. Service is quick and accurate.
Omg!!.... Starbucks is the best place to get a Refresher or Frappuccino !!!.... I gotta admit it is also ADDICTING !!
Mango dragonfruit is my go to drink. Awesome fast service.
Loves it
Meal type
Service great and customer service fantastic
Love Starbucks I got their iced latte there
Drivthru very tight and dangerous
(Translated) Car service very very slow 15 cars waiting (Original) Service à l’auto très très lent 15 voitures en attentes
Meal type
I hesitate to leave a bad review but because I am left with food illness, I must warn people. I had an issue last month where I received an unpleasant drink and felt awkward returning it but decided because it was plain gross, I didn't want to take the $6 loss. The staff made me feel uncomfortable and mentioned not once but twice how strange my returning the drink was, literally talking amongst themselves to make me feel uncomfortable. Anyways, last night I went to Starbucks and got a apple pie macchiato. I took a few big hauls and realized something was off, really off.. the syrup kind of covered the taste but the smell was putrid. I had my husband smell it and he said not to drink it that it was certainly spoiled. I have been up all night, sick. I will never again go to this location. This isn't the typical Strabucks experience. Up until last month I had had excellent experiences there and the staff were marvelous. However, these last two visits have certainly left a sour taste in mouth mouth ????
Management is not hiring enough employees which lead to them being overworked and delivery sub-par coffee. The first time I went here they were out of coffee! Stay away!
I spend 10-15 bucks a day at Starbucks , and these guys want to charge me 70 cents for a little steamed milk added to my coffee ridiculous.
Place is clean and service is fast despite long line ups Staff gives excellent service and will make a point of getting to know your name If any mixup are made you get a gift card for their mistakes Staff is friendly and cheerful but they do try to rush you to get to next one on the line Multiple entrances and seating arrangement good
Excellent Starbucks location - awesome staff and nice, bright, open space. If you are in Welland check it out.
Service
Great drive through service. Great referral from Swisss Chalet staff.
First experience went well. Fast service and cant complain about the brink and food.
Good
Nice
It took 25 mins to get two frappés
Very poor service. Made me wait in the drive thru for like 10mins but did not come back to take my order.. its just not something I expect from a starbucks store
Great staff! Super kind & professional. Love their reserve brews and nitro coffees. rare find.
My favorite coffee place to go to everyone is so friendly
(Translated) Very expensive (Original) Muy caro
The very berry hibiscus is such a wonderful drink. Especially when you switch out water with lemonade. ???? refresher is right!
Good coffee crazy lines with staff unable to serve you from making online orders
The staff here are very friendly and young. They are very professional and quick to complete orders. There is ample seating and large work spaces at this location but the parking in front is very limited and mainly taken up by the paint store next door.
(Translated) Terrace very nice, staff super nice and playful! (Original) Terrasse très agréable, personnel super sympa et enjoué !
(Translated) The welcome and the service are perfectly perfect. The place is clean and what about the quality of the food. A1 The coffee is also excellent, always served with a smile. (Original) L'accueil et le service sont tout à fait parfait. L'endroit est propre et que dire de la qualité de la nourriture. A1 Le café est aussi excellent, toujours servi avec le sourire.
This Starbucks always gets everything right. Also, great customer service.
(Translated) Try it is adopt it .... The staff are very nice and recognize you I love it (Original) Essayez c'est l'adopter .... Le personnel est très gentil et vous reconnais j'adore
We ordered online and waited outside to pick up. They seem to be following the COVID restrictions very well. Coffee and food is always good at Starbucks.
Love Starbucks............. but it is posted on the internet that it is open until 10pm. Been there at 9:30pm and it is closed. My question is what are the hours of Starbucks? If they say there closed at 10pm on the internet then why is it closed at 9:30pm. Very confused. Would really like to know. Thank you. :)
Starbucks is always good but expensive
Service
I just wish youd get on Uber eats for St-Eustache like all the other restaurant accross you do.
Very friendly drive through!
If I could give it less stars, I would. 1 person on cash, 1 on bar, 3 cleaning. 7 people waiting for orders. Figure it out.
stevie was amazing!! super enthusiastic and very nice! quick and easy, great place to stop!
Starbucks is Starbucks - always good
Nice and clean. Staff is friendly. Not a lot of parking.
Why is this location SO slow?? Every drive-thru trip has been a minimum 15 minute wait. Today I went into storefront. I am the ONLY person in the store and it took them 2 minutes to actually serve me, now 10 minutes and counting to get my drinks. There are 6 people working behind the counter right now!!! My husband and kids are waiting in the car!
(Translated) Very good coffee and esspresso (Original) De très bon café et esspresso
The service at this location is always quick. Latte's are excellent here.
Take out
Good food
Wonderful experience
Great staff, service and food.
Right place at the right time in the right city!
Great barista, but I find it over priced
The most amazing staff work here! Good luck to the girl who got her hair stuck in the fly trap! You are a trooper for still opening the store on time and being so friendly as we came through the drive thru. And thanks for the delicious drink!
This place is lit af ???????? always clean, friendly service and its normally pretty quick!
Love it!!!
We go early every morning. Service is always great , The baristas are awesome. They know our orders and deliver with a smile and friendly banter ! Best Starbucks I’ve ever been to, Keep it up!
Never been disappointed with a drink I get once in while lol. Absolutely love the fresh lemonade collection including black tea and kiwi Starfruit. The black and white mocha is a hot favorite along with few others.
It's Starbucks.... What else?
Wow new found treasure. Loving it.
My favourite Starbucks in Penticton.
no I'm 8hrs 7
Went to have coffee with friends. It was busy but the coffers good
Great food, drinks, and exceptional service AAAAAAAAA++++++++
Coffee was not good
Peppermint mocha frappuccinos
Fast friendly service!
Drinks were great and our server/batista Kenny was pleasant and quick.
(Translated) The vanilla latte is very good! Quickly done and well done! The employees were very nice. (Original) Le latte a la vanille est très bon ! Vite fait et bien fait ! Les employés étaient très gentils.
Oh my gosh. I love going here. The drive through people are literally the kindest and funniest people. I end up snorting with laughter almost every time. So patient, safe during this pandemic, and KIND! I am always blown away!
Great place to study or hangout????
(Translated) Excellent service. Fast and with a smile. (Original) Excellent service. Rapide et avec le sourire.
One of the staff members embarrassed an elderly UberEATS courier in the presence of other staff and patrons. A very bad reflection for Starbucks.
This location has almost always had quick and fast service so I frequent this location, but as of lately I’m noticing it has been taking an extra 10-15 and sometimes 20 minutes. Not sure why.
Very expensive. Staff not friendly
So nice and quick service ????????
Coffee is a little pricey but love the servers. They are sweeties.
Good location. Fast service.
(Translated) a luxury tim horton ???? (Original) un tim horton de luxe ????
Other
The Vanilla Bean Frappuccino Delicious!
Convenient location, larger than average interior with a variety of seating types, good selection of food and pastries plus the usual tasty coffees.
Delicious drinks and breakfast.. Mobile app is flawless
Did a doordash pickup they had my order ready before I got to the window quick and precise always makes my delivery that much easier ... Yes doordash pickup from Starbucks drive through .... Thanks for another quick pick up and delivery
Very rude drive thru worker. Waited in the very long line up, got to the speaker box and waited for a while. There was no communication coming through the speaker, and there was two car lengths worth of space between me and the car ahead, so I assumed the speaker wasn't working and that was why the lineup was so long. There was a sign on the top right hand of screen that said, "If you need help ordering, pull up to the window." I pulled up to the window and was met with a gentleman who yelled something at me as soon as he opened the window and I said excuse me? To which he told me $8.00, no hello, nothing. I explained that I hadn't made my order yet because no one asked when I pulled up to the speaker. He looked at me and said,"Uggh, you're really not suppose to do this. We're already backed up but I guess I'll take your order." I apologized and ordered a small chai latte and English breakfast tea latte. He brings me back the chai latte and a London fog. I tell him the order is wrong and he just gives me this deadass blank stare, as if to say "why is this my problem" I told him to forget about it and took the wrong drink, because there was no way he was taking this drink back willingly. Then proceeds to explain to me that next time I need to start yelling at the speaker if no one's talking and that he doesn't have time for this. What if no one answers? Shall I start screaming? Sorry you have to work a drive through shift so close to Chistmas pal, but thats not my problem. If you can't handle the rush, maybe reconsider you're career choice . This gentleman (if he deserves to be called that) was working the Saturday, November 17th shift at 2:12 pm. I suggest the manager speak to this individual and explain how to speak to customers without being arrogant. I will not be returning to this location.
Over glorified Tim Hortons, the wife loves it due to the name it built up. The employees I delt with did not smile and seemed mechanical, perhaps fatigue or just the type of clientel they need to break their heads to deal with. The interior (seating arrangements, decore, seats them selves) seem cold and not so cozy as I would have hoped. Gives me the after you drink get out kinda vibe, which is something a Tim's is meant for not what I'd expect from a Starbucks.
OK, seems over-priced for pre-packaged snacks and fairly run of the mill coffee.
Sucks
I dont get the high table and low chair tho
Very quick service and fantastic staff
My go-to Starbucks. Staff are friendly and always get my order right!
Staff are friendly, place is clean. Seating area and parking both are limited. Would go back.
Very nice
Good coffee and sweets!!!
Just love Starbucks!
(Translated) Great. Nice place (Original) Super. Belle place
Loved it!!
Clean and great for studying nights????
Great staff. Lots of comfy chairs. My go-to coffee spot.
Always friendly staff and excellent drinks
Very enjoyable and the my three daughters and I had a pleasant time visiting. The staff was upbeat and delivering quick service.
The variety of tea isn't the greatest, but I love that they have non dairy options
Far to expensive.
Fresh coffees.!!
(Translated) Friendly and take our orders like no one else would. Excellent service (Original) Chaleureux et prend nos commandes comme personne le ferais. Excellent service
Enjoyed my coffee
Meal type
This location has always been my go to for a latte. USUALLY I have zero complaints BUT today my order was not right i let the barista know and she came back to say argue that it was made right...cause she made it...well starbucks barrista you just cost starbucks a loyal customer!!
Always reliable, delicious but just wish it was cheaper
Somewhat slower service but nothing too bad. Coffee was as tasty as always.
One of the best Starbucks in the Scarborough area. Very kind service. The little messages on the cup lids weather it be “smile” or “cheers” goes a long way to make someone smile especially during the times we’re in today. The wait time at times can be long, depending on what time you go. But overall, very impressed with the service received
sometimes they dont wear masks when they're on the floor, washrooms are rlly filthy and wait times are a little too long
great!
(Translated) I always have a good service, despite my orders sometimes complicated the staff is always friendly. Too bad the parking is so small, so I always go to the driving service because there is never room. But their coffee and drinks are excellent! (Original) J’ai toujours un bon service, malgré mes commandes parfois compliqué le personnel est toujours sympathique. Dommage que le parking soit si petit, je passe donc toujours au service au volant car il n’y a jamais de place. Mais leur café et drinks sont excellents!
By far the slowest drive thru of all drive thru's. Always forgetting part of the order or giving the wrong order 8/10 times.
Was here on November 20th at 2pm. No traffic or crowd control at all amidst the pandemic environment we are currently in. The entrance and the end of the line up area were crowded with customers waiting for their drinks. Staff even mixed up my order, resulting in my coffee being placed and taken away in someone else's tray. When it was returned, no effort was made to offer a new untouched one.
Love Starbucks. Always great coffee. ????
First visit
Super quick and very friendly!
Good service
My friend came here to get some coffee and the barista couldn't hear so he was asked to speak louder. He did and the barista still couldn't hear and he asked them to turn the loud music down for a bit and the barista asked him to leave. I'm not sure why the barista couldn't work out some other way to communicate if they really had a hard time hearing my friend through his mask, rather than asking him to leave. Completely unprofessional.
Always a great place to share time with friends and family. Drinks and food are good too.
This place is far too expensive. Paid almost 7 bucks on a coffee and the coffee I make at home is way better. For the price of 1 coffee, i purchased an entire can of Maxwell house.
Washroom are shared with gas station, therefore line up are in town direction . Losing your place in emergency washroom needs
Best Starbucks ever! Staff really treats everyone equally whether you are a regular or new to the area. Feels like being at home when I go there. This is by far my one and only favorite Starbucks location!!
Good coffee
Always good
Such great staff!! Always a great experience here. I went here not long before they closed today, me and my mom had just gotten back from the hospital after hearing some bad news. It was obvious we were both very upset still, but the staff were so friendly, one of the girls gave me an extra scone to cheer me up and it made my night. The coffee is great and their customer service is even better.
Just amazing. The place is so nice. The service is quite light and it is the perfect place to work seriously.
Great location. Large and nice outdoor seating. Recommended.
Enjoyed a Honey ???? Oat Latte with a friend in the parking lot.
Working and got markout for Danny
This Starbucks in Camrose is the best one I’ve ever been too. The staff is always friendly and they have always given us the best service.
Excellent service. Only wish the young workers there were as customer conscious as the older workers.
Great little location, staff are great
(Translated) More services during peak hours ... Disappointing (Original) Plus de services en heures de pointe... Décevant
Evertime I go there they are ether out of everything I want or when they do have what I want they make it bad!! Learn how to make your drinks! I don't have this problem at another Starbucks!
Very busy... Still great service...
It's all about GOOD coffee here.....
They charged $8 for a medium latte. I only found out after I paid..the store staff shud told the customer earlier about this. Also 1 for a cup of water!? Stay away from Starbucks and go with timmies, they don’t double their prices.
I had their Match green tea frappuccino. It is to die for if you like green tea. Cant get enough of it. Also ordered Mocha frappuccino and caramel frappuccino. Heard they are all good.
Absolutely abysmal service. 9 times out of 10 they are out of the item you want. Regularly takes 15+ minutes to get anything made. I recently ordered a drink from the drive through, and by the time I got to the pick-up window, they had sold out and tried offering me something different. I'm simply trying to use up my stars so I can never go hear again, and they aren't even making that easy. Easily the worst run Starbucks on the planet. And the employees need to wear their masks properly. I've been served so many times by people at this store with their nose out, or the mask around their chin.
Nice bright spot to have coffee with floor to ceiling windows.
Drinks weren't made properly. I'm not talking custom drinks in talking basic drinks off menu.
Love Starbucks! But there always seems to be some confusion about whose drink belongs to who at this location. The past three times I have been here, someone has taken the wrong drink by mistake. Another time the barista poured skim milk into the cup when I had asked for soy, I was watching as this had happened in the past. When I corrected her, she asked if I had an allergy. She didn't want to use a new cup.
Overpriced but good hot beverages!
Wife likes the latte
As always a great place and staff.
I don't go to Starbucks often but when i do, i always order the Chai Late Tea, it's the best.
Love Starbucks
Nice staff. Help the business everyone.
(Translated) After walking for 30 minutes at a felt temperature of -9 ° C, three of my friends and I found myself facing barred doors when it was 7.15 p.m. and there were still 45 minutes before the service closed. counter. The staff seem to be in the middle of a discussion inside and there is only one car that is drive-thru. Against all expectations, we try our luck at the car service where we were without great surprise been sent back where we came from without the possibility of being served during opening hours. We will definitely be going back anytime soon. (Original) Après avoir marché 30 minutes à une température ressentie de -9°C, trois de mes amis et moi-même se trouvont face à des portes barrées alors qu'il est 19h15 et qu'il reste encore 45 minutes avant la fermeture du service au comptoir. Le personnel semble être en pleine discussion a l'intérieur et il n'y a qu'une voiture qui est service au service au volant. Contre toute attente, nous tentons notre chance au service a l'auto où nous avons été sans grande surprise été renvoyé d'où nous venions sans possibilité d'être servis durant les heures d'ouvertures. Nous n'y retournerons définitivement de sitôt.
Excellent staff. But crowded mostly .
Awesome staff service..
Nice location downtown, standard Starbucks otherwise
Staff very friendly and amazing. Coffee is always fresh
Best Starbucks ever. Drinks made perfect every time.
It's ok - not sure I would go out of my way again to visit. Felt like there was a prioritisation on mobile orders. And the clientele were inconsiderate (selfish) when it came to parking
Great service
Great cold drinks
My favorite place for good drinks but the wait is getting ridiculous. 20 min for a coffee really
Are you kidding me??? Came into this location as a paying customer. They wouldn’t let us use the washrooms. If I could give less stars, I would! Never coming to this location again!!!!
It was a really busy store when I went bit the employees handled it perfectly. We still got very fast service. Drinks were good :) they made a very big effort to keep on track with Covid Regulations.
In the oddest of places, this is an oasis for fresh coffee.
No comments
(Translated) Wow, very good customer service at the drive-thru. The employees are very welcoming and smiling. (Original) Wow, très bon service à la clientèle au service au volant. Les employés sont très accueillants et souriants.
ok
Good quick service from a friendly staff! Drinks were great! Glad to see a Starbucks in Sydney.
(Translated) Very slow service I spent 35 minutes at the drive-thru. Error in my order. (Original) Service très lent j'ai passé 35 minutes au service au volant. Erreur dans ma commande.
Mocha,I loved it
The worst Starbucks I have been to till date. Servers are very, very rude. All of them. They gave me sous vide egg bites with no fork or knife, and when I asked for it, gave it to me reluctantly while looking extremely annoyed. Wouldn't bother coming here again.
(Translated) Excellent coffee (Original) Café excellent
(Translated) Good but too expensive. (Original) Bon mais trop cher.
I love Starbucks. And especially coming here. I love the caramel macchiato. I started dating my husband from Starbucks.
There is a patio outside the store surrounded of trees, a round seating area with flowers in center, peaceful and refreshing, perfect for anytime of the day
(Translated) Always good service. Welcoming and smiling young people. On the other hand, it often happens that you want to try new drinks, but it is …
So kind and friendly to customers. Great coffee great service
Staff are fantastic, drinks are always made perfectly, genuinely no complaints at all.
Good
Best starbucks my babygirl loves going there to get her Puppuccino
Meal type
Fast and sweet staff
Very busy
Great and friendly staff
Mobile pick up desk is outside (contactless pickup) love this idea
Fast and friendly
Well, this is a Starbucks. You know what to expect. Leaving a 5 star review because the staff here were very helpful.
Bad coffee and stale buns
Service
Always love a good Starbucks!
Favourite Starbucks nearby me. Great employees and service- staff is so friendly and always make you feel comfortable when requesting something! Love going in here
But why not just say large.....
Great coffees
Awesome service
I always be there to have fast food and drinks
Love the chi frappuccino
The worst Starbucks I have ever been. Barista made an awful coffee and when I asked to change it as it tasted badly they told I have to pay for new coffee
Small space. Not enough for local patrons in the area. Just too packed most of the time and the parking is horrible.
Like this one has a fast drive through
(Translated) Irish cream american ... delicious ... tonight ... jazz music and ambiance..cosy .. Love it .. (Original) Américano crème irlandaise...délicieux...ce soir ...musique de jazz et ambiance..cosy.. Love it..
great product friendly staff... drive thru crawled though.
(Translated) Impeccable service, always good advice, perfect atmosphere to relax, study, work. (Original) Service impeccable, toujours de bons conseils, ambiance parfaite pour relaxer, étudier, travailler.
Close to work andnice service everything.. before or after work .. ♡
Friendly staff, good service
What can I say? It's starbucks! Yum!
Very good service!
Great Coffee Great treats to go with it!! Yummy ????
This Starbucks is so amazing. The staff are so incredible they always have a smile on there face. The staff is the best part about this location and i honestly go to this one because there all so friendly!!!!
Just walked in, to buy a coffee mug. Asked a girl/barista about a Saskatchewan coffee mug which was on the 30% off shelf And when we were about to ring it up. The cashier said that we needed to buy a drink.but didnt tell us earlier. My friend and I was okay with paying for the drink. After we loaded up my starbucks card to pay for the drink and the mug. She said no, the mug we've been holding the whole time doesnt count for the 30% discount because it was not a holiday mug. I've always been a reasonable customer, we didnt recieve an apology for the misunderstanding, and the misinformation that was given. Terrible customer service, never coming to this location again. Who employs barista's such as this.
Very good
Love it
Very professional Service Get Served really fast Even tho place is always Full the respect social distance and Employees are very Helpfull and there to assist you While preparinf you're Perfect Drink
One of the lesser customer service orientated Starbucks I have visited. They would not allow a Vente to be shared, which I understand, to a point... but when the location a short distance away allows it, it's not a good idea. They just will not be receiving my future business as a result. Frap I ordered tasted really, REALLY bad. I have yet to receive a worse tasting Frappachino anywhere. It tasted like lightly flavoured ice blended coffee. Most likely the manager or owner is instructing staff to cheap out on things, to save money, and it shows. This location lost my business on my very first visit. I will happily go a short distance to the Chapters location where the customer service is awesome!
Too expensive
(Translated) Great service ???? (Original) Excellent service ????
(Translated) Good service and great coffee (Original) Bon service et très bon café
Tried non-caffinated herbal tea for the first time. Very nice!
Long wait for lukewarm cup
Line up a little long but it went quickly. Service was great.
Great service
(Translated) No wifi. We ask to pay $ 1 for a glass of water. Staff who have no idea what customer service means. I will stay without coffee instead of coming back (Original) Pas de wifi. On demande de payer 1$ pour un verre d’eau. Un personnel qui n’a aucune idée de ce que service à la clientèle veut dire. Je resterai sans café plutôt que d’y revenir
Friendly service. Drive thru not the fastest. ????
The staff here are snarky and rude. There was one mix up of a latte and a cappuccino on the order before mine, and they asked for it to be corrected. Next thing I heard was their 'best Barista of Regina' nominee muttering: Give me a moment I just have to make this stupid cappuccino. Then he and another barista made a comment about my drink. Mocking that I put whipping cream (a very low lactose-level milk product) on a lactose-free-milk frappe. (Which I was asked if the whipping cream was still okay by the cashier.) If their 'best' barista is this rude, I'd hate to see their worst. At least I've used up my gift card so I don't have to return for another visit.
Mobile order took 25mins longer then the app said it would. They are so slow there
I've never had an issue with my order but today it was horrible. I spent $66 and everything I ordered was terrible. The food wasn't fresh and it was put together like someone was in a hurry and the lattes tasted like warm milk and no espresso. I'm very disappointed and won't be ordering from this location again.
Vernon 's newest Starbucks. With a drive thru. Excellent seating areas. Some experienced staff from other stores moved here. So the service and staff are excellent as always! They remember you and take care of you. Use app to order as this is a busy one!
I can't express how lack luster, and inattentive most of the team members are at this location. I waited at the cash for a while even though three team members saw me, not because it was busy, but because they were completing tasks. The restrooms were not maintained, the condiment counter was a mess too!
Perfect service
This Starbucks was amazing when it first opened,, but since then has become like every other Starbucks. That being said the staff is very down to earth and are very welcoming
Fast friendly service
Amazing staff!
Wait time was outrageous it took at least 15 minutes to go through the drive thru. My granddaughter would not let me say anything she said they were probably short staffed . Going to Starbucks was her idea not mine.
Awesome customer service and fantastic drinks and food!!
Its a Starbucks, could use more inside seating
Didn't have items desired in drive thru after 3 attempt to order
Always busy but still quuck
Starbucks is always great
Good
Great service and friendly staff. Love to visit this place everytime.
Great location with lots of parking. Super helpful and friendly staff!
We stopped in on Christmas Day and the staff was absolutely delightful!
Always had great service and never had issues ordering in English unlike many other restaurants in the area.
Not sure why I thought it was a good idea to get a wrap here but it totally made me feel sick and nauseous. Would not recommend you go for that kind of food here.
Great service too pricey
Starbucks Fan
Still have all of their seating blocked off. Lineups and door handles are okay for community exposure, but can't even sit to wait for a coffee.
Busy location needing more attention to cleaning up more frequently. Not hygienic. Windows look continually smudged and neglected.
Dealt with one of the sweetest baristas, Vivian. Really went above and beyond to understand my complicated order :)
I love Starbucks! Service is always friendly
Really bad service at this location.
N/A
Good, but a tad expensive.
Luv the drive through..... great staff
Friendly staff
Not much room to park or drive in that lot
(Translated) I love starbucks. (Original) Обожаю старбакс.
Good place to get coffee and friendly staff
Meal type
My favorite Starbucks of all the ones I have experienced across the country.
Awesome customer service! Forgot to order my drink with coconut milk instead of cream and the barista was kind enough to make me a new one ❤️
Low quality
Awesome
Starbucks in an interesting place. I used to hate it(for no apparent reason, other than everyone being obsessed with it for some reason), then I tried their coffee and it was delicious, then I went to the shop and I'm intrigued.
(Translated) Very good coffee this is my place (Original) Très bon café c'est ma place
Good, fun n upbeat staff.
(Translated) Nice cafe, very clean, very well received, sometimes the service is quite long but it is rather popular so we got used to it! Otherwise the iced coffee is ok and muffins always taste good when we go :) (Original) Beau café , très propre , très bien accueilli , parfois le service est assez long mais il est plutôt populaire alors ont s'y fait ! Sinon les café glacé sont correctes et muffins ont toujours un bon goût quand nous y allons :)
Great team, always get treated good! Rarely any issues with the beverages, most items are available all the time! Great management definitely a great spot to grab a coffee!
Had to wait for 10 mins to acknowledge my presence. I had to eventually ask for my coffee no point of mobile ordering coz you will end up spending more time waiting than a regular order
A great Starbucks location; always friendly
Solid.
Good
Slowwwwww service. Atleast they got my order right. Waited about 20 mins for my ice tea.
Never happy with this location. This location use to be so great. My order seems to always be wrong. A few weeks ago I order a Frappuccino. The guy dropped cup on floor then used it. I said something he said he got a new cup. Which he didn’t. Used another cup as I asked him. He went to use the stuff in blender from dirty cup. I asked him to stop. Was not pleased. I left the store with no drink and lost my money. Not thrilled not going back.
It's a good SB store!
Staff is always extremely personable and friendly
The staff are always friendly, even when they're exceptionally busy, going so far as to ask you how you're doing when you order. Mobile ordering is convenient and quick, and makes complicated orders much easier for everyone involved. Most importantly, their coffee really is the best.
Expensive
There is never any parking. It's always packed with people and the inside ismt big enough to make it comfortable for all. It's also very dark inside.
Always a good decision to go here, I even get free drinks pretty often.
The staff are very friendly and they are always greeting you with a warm smile. Hats off to all of them and that's why they deserve 5 stars.
Friendly people
Trenton Starbucks is the best!
Very consistent , attention to detail , when it gets busy , service is slow
Amazing service, fast, friendly and loved that they could still joke and smile
Although inside is posted due to covid, feels a bit scrumped and clustered inside. It doesn't feel very roomy. Staff is very nice however and service is quick and speedy for a Starbucks. Location doesn't feel very quiet due to the mall, however. Location is bad, but the service is good.
Drinks are delicious & staff are always very friendly!:)
Efficient service and a friendly staff!
(Translated) Service really not courteous and often errors in the order. (Original) Service vraiment pas courtois et souvent des erreurs dans la commande.
(Translated) The more time passes, the more the service is mediocre and in addition our drinks never taste the same one day it is good the other day it does not taste good. (Original) Plus le temps passe plus le service est médiocre et en plus nos breuvage goute jamais la même chose un jours il sont bon l'autre jour y goute pas bon
Friendly and speedy service.
Quick and great service!
This location used to be really great about a year ago but my fave barista, Nicole, stopped working here after the summer and quality has really suffered and I no longer like going to this location. I miss Nicole...
Excellent
Staff are friendly but the website says open at 6 and the building say open at 6:30 might want to update the website
(Translated) Nice welcome from the courteous staff with always smiling good coffee !! (Original) Belle accueil du personnel courtois avec toujours le sourire bon café !!
Drink was made completely wrong, very little cream in my ice coffee and didnt even get the vanilla I ordered in my drink.
Service is excellent. The coffee is so tasteful. That is why prices are a little high but that is OK.
Garbage service. I came in tonight at 9:01. The door still open and customers still inside for a barista with black hair and glasses to tell me in a rude tone she won't be taking my order as they are closed. I look online on their hours and it says they are open until 9:30. I come back to show her that she begins to give me a dirty look and ignore me when I show her. Low class service and taints the buissness' name. Appalled and won't be coming to this location again.
Blossoming Tea Latte is amazing.
Staff were great and very friendly however wanted English breakfast tea and they had none... very poor inventory management for a simple product
Went through the drive through today around 4:30pm. Was greeted by an absolutely lovely woman Katryce. She could easily be the poster girl for excellent customer service. Such a warm kind demeanour.
Very nice and clean.
Great customer service!
Nice and quiet location.
For me just ok
University heights Starbucks is the slowest one that I have been to. And the coffees are never what I order and if they are they dont taste good. It's the only Starbucks in my area that's the only reason I go there.
Good coffee shop
(Translated) I like the cafes of this place although sometimes I feel like they want me to order quickly to get rid of a "chore" (Original) J'aime bien les cafés de cet endroit malgré que parfois j'ai l'impression qu'ils veulent que je commande rapidement pour se débarrasser d'une "corvée"
Every time I've went the drinks have been great. Always busy, but my mobile order is ready and waiting usually in about ten minutes. The staff is always super friendly and kind. I accidentally ordered to the Lake St store instead of this one. The Lake St store called this store to tell them I paid and I'd be coming by, and Maddi at the counter was very nice in getting my order and fixing MY mistake. Didn't make me feel like an idiot, even though I was! Super happy with both stores, thank you so much for the great experience.
Service
Favourite store
Try the nitro draft coffee. It’s the best of the best. Only available at the special Starbucks R shops and this is an R coffee shop
Mornings and evening little crowded otherwise move place
Very good service.
Great service!
Perfect blend, exactly as I ordered
(Translated) Coffee always very good (Original) Café toujour très bon
Love the coffee and the courteous staff
Went to this Starbucks beside Costco in Orillia, waited in drive thru for 30 minutes, as store and mobile pickup both closed. My order was made wrong, parked and walked back to drive thru window in the pouring rain,to let them know. Guy wearing sunglasses operating drive thru window was very rude and not apologetic at all, told me to go to front door. Walked to front door in the rain, made me wait in the rain , would not allow me to step in the store while they remade my order. Young girl who brought it to me did not apologize. When I’m paying over $6.00 for a small sized drink I would expect top service. This crew needs some lessons in customer service, have never been treated like this at any Starbucks before.
Lovely server at the drive through. I'm still not a great fan of Starbucks coffee, but I had a gift card.
Nice cosy place.
Service
Fast friendly and clean
I don't personally care for the overpriced drinks. But my wife loves it.
I went into the store at 9:00 PM and all of the food behind the glass was already put away. The store did not close until 10:00 PM. This is a regular occurrence here. I’m very disappointed with the service. They should not badmouth customers behind their backs because some of their customers have excellent hearing. Employee at the drive through is unprofessional and not working quickly.
One of my favourite Starbucks!
(Translated) Good (Original) Bien
drive through was super slow, I waited about 15 mintues for just a brewed coffee
Decent but hand crafted beverages rarely mixed right and inconsistent.
Great customer service!
Always open, always reliable. Best red eye coffee at any Starbucks!
Great environment, but small, sometimes cramped, amazing staff though
This is a great Starbucks. Staff are super friendly.
An ordinary starbucks
I love the friendly helpful staff and the cosy, casual atmosphere. It's a great place to read, study and hang out with friends.
Its Starbucks
Great coffee
Best Starbucks in the city, unless you're looking to study late(in that case goto the Starbucks near Laurier, it's open till 1am). Good seating, lots of plugs, and friendly staff.
Good ice white mocha
GREAT STAFF AND COSTOMER SERVICE FROM ANY STARBUCKS IVE EVER BEEN TOO! I'd like to highlight one employee especially, his name is Michael if I remember correctly. Talks great, his recommendation was amazing and was the most friendliest employee I've ever met. He deserves a raise for the way he talks to the costomers and the enthusiasm and effort he implys. He is the type of employee of come back to Starbucks just because of this interaction :) drinks were well made and great quality. I'd recommend anyone to come to this location! And shout out to Micheal one last time ;)
Lovely staff and service! :)
Awesome staff
If Gibbs love Starbucks so do i !????
Nice decor, friendly staff, quick service.
Great staff, on a quick stop.
Best Place…… Liam one of the best Barista
(Translated) blah (Original) bof
Always great service and a relaxing atmosphere.
Great place, slow drive thru.
(Translated) The strongest point of this Starbucks is its size. There are many more seats than in most cafes in general. The service is friendly and quick. The air conditioning is too strong, however, and it gets cold quickly, summer and winter. Parking is also hell on busy days. (Original) Le point le plus fort de ce Starbucks est sa superficie. Il y a beaucoup plus de places assises que dans la majorité des cafés en général. Le service est amical et rapide. L'air climatisé est trop fort, par contre, et il y fait froid rapidement, été comme hiver. Le stationnement est l'enfer aussi lors des journées plus achalandée.
My fav. Coffee. Always a pleasant crew and great coffee and egg bites.
????
A very chill Starbucks location to relax with a book at on weekends. During peak times (mornings of weekdays) the staff works very efficiently delivering exceptional service to every one of their customers. The above remains relevant even after the pandemic.
Had a strawberry creme frappuccino and java chip frappuccino. The drinks were good but weren't completely wow'd by them as they could have definitely been more creamier. Service was good and friendly and they had outdoor patio seating which was definitely good, especially during the covid restrictions.
Great service, clean, good eats
Ugh, so I ordered two fraps. One for a friend and another for myself. Funny thing, they didn't ask for anyone's names...complete chaos anyone? The staff are pretty clueless....
Quick service and fast. Order a head using the app for features servic. The drive through line can be long sontines. Maybe the floored need some moping at 930am!!.
Fast friendly and delicious!
Coffee!!!
The employees at this location give such great customer service. They’re friendly, welcoming and almost always know what I’m going to order before I ask! :)
is not very clean ,there's not sing where it said you can not paid with undre dollar heel ,and on top of it not good servece.
Nice location comfy seating. Out door seating as well. Nice staff.
Love it
Great coffee selection or choose your own.i love dark roast with a shot of hazelnut and lots od whipped cream
Meal type
Great place for coffee
Typical Starbucks. Good coffee!
It was the worst experience at this location. I placed a mobile order and saw my beverage with my name labelled was ready. As soon as I stepped forward to the pick up area and the guy with glasses and ponytail asked me to step back and put my beverage behind the espresso machine. I was asking him if my drink was ready. He asked me what my order was and replied he is making it now. I knew he was lying but I stepped back by windows and waited for 20 minutes. I was not sure what his intention was but I was very upset. Once all other orders were delivered, the guy asked me again what my order was. I responded again and finally he grabbed my beverage that he was hiding behind the espresso machine and said the mobile pickup is on the other side. He was such a joke. He probably thought that I didn't see anything but it was caught by my eyes. I've heard from my friend that he also had similar experience at this location. I'm not going back again, Period. Also, please beware of the guy with glasses/ponytail.
I’m there regular client but new staff is horrible very poor Costomer service as well as coffee , honest reviews here might improve their Costmer service ????????
A location with great service and nice atmosphere with lots of space, drive through experience was great as well.
Take out
Service
It's a Starbucks. Exactly what you expect from one.
Disappointed in the service also in non existing professionalism of the bartista and the manager. Forced to wait in the drive through line; due to the improper placement of product sold out signage. No offer of compensation for the inconvenience of having to wait and spoken to in a manner that did not show any professionalism as should be in a service industry which is people orientated.
Drive Through available. Canadian Tire gas bar next door. Other than that, Starbucks as it comes.
Hate their coffee. Also over priced.
If you’re not going to open the indoors, for people with trailers to be able to order, PUT A SIGN ON THE FRONT DOOR rather than giggling and ignoring people at the front door not knowing why you won’t unlock or go to the door. Supposed to be open at 7am today, lights didn’t even get turned on until 7:06am. Should get better staff. Also—cappuccino tasted disgusting.
Meh. It's Starbucks. Overpriced and sickly sweet unless you get black coffee.
Great, big, spacious Starbucks location. They have nitro cold brew!! Generally a nice store with lots of natural light. Good place to grab a coffee and get some work done.
A great team of workers with the most courteous and polite mannerism you could ask for
Very nice location with a lot of parking spaces
Great service
Service
Service is always great ????
It took far too long to get served.
It's great coffee for a great price.
I have recently had very slow service here. It seems that they are constantly understaffed. And their current flow of handling customers in the store for orders and pre orders is inefficient. I find even if I pre order my drink I still wait the same amount of time as I would in the drive thru but if I pre order I often have to wait outside in the cold or rain. I hope they figure out a better way to handle high volume times as their drinks are good and the staff are nice. Unfortunately the wait time is lengthy. note posted on drive thru saying they closed at 7:30 however says online they are open till 8:30. super disappointing.
Had a white hot chocolate, sooooooo tasty!!!! Friendly, great service!!
Lots of indoor and outdoor seating! This location has a Clover machine ????
Decent. loud for studying
Great staff, great service. Very quick and always tastey. Cute assortment of cups if you're a collector!
Always great coffee with a nice smile.
Amazing customer service! Bobi Jo is a great manager. This will be my go to Starbucks from now on.
The service was good and quick. I wish I could remember the name of the tiny lady that took my order, because she was the highlight of my night! She was polite, friendly, courteous, and just a pleasant person. She is an example of a ideal employee!!
The service is always friendly. I always feel welcome to stay and read. I haven't found it to ever be too busy and crammed inside. There's enough space for one person to go and no feel like you're bumping elbows with the other people in the cafe.
(Translated) Xds (Original) Xds
Service
Good but very expensive
Great place to meet and chat with old and new friends!
We love Starbucks. We stop here several times a week.
Great drinks & customer service as always :)
The coffee is always Luke warm to me.. And the price.. Wow! Counter is over-crowded with impulse buy products. Which get knocked over. Then you have to walk across the coffee shop to get your own cream and sugar....and that little table is yucky with spills.. Will be a while before I return..
Amazing experience through the drive thru. Quick and efficient but still excellent customer service. Super friendly staff! Our drinks were made perfectly as ordered. Great plant-based dairy options.
Quick service
good service friendly staff very busy. I go there all the time
Coconut milk LATTE ????????
(Translated) Their cafes and customer service is second to none. Nothing to do with the big donut traders T. H .. At Starbucks we offer among other things, espressos and not espressos ... (Original) Leurs cafés et le service à la clientèle est sans reproche. Rien à voir avec les grands commerçants de beignes T. H.. Chez Starbucks on y offre entre-autre, des espressos et non-pas des expressos...
Pumpkin spice cold brew is back baby.
Great service, always friendly staff. The app makes it easy to order and collecting points are wonderful. My pooch Hazel always enjoys the puppuccino. What more can you say it's Starbucks!
Always a good visit. They got my order right and the pineapple black ice tea is always refreshing. I've learned to like it with lemonade because they often put it in whether I ask for it or not. Either way, I love it :)
I do not like the parking lot
My family and I made a special trip from out of town to this location to get some Christmas drinks. They had advertised online and on multiple social media platforms that they would be open until 330 pm. We arrived 15 minutes before closing and they had blocked off the drive thru with pylons and had a sign infront of the door saying drive thru only. They did not answer their phone. Other customers who were in the same situation as us went up to the window and were sent away visiby upset. This is very unprofessional and disappointing. Would not reccond this location.
A good location and friendly baristas, but there are too many mobile orders and not enough attention given to in-store customers. Fills up very quickly.
(Translated) Only the serious car service you put a double passage ... during the day the dining room shut down hard ... (Original) Seulement le service a l’auto sérieux vous mettez un passage double... de jour la salle à manger fermer sa fait dure...
(Translated) We went in the evening around 10pm and the service was impeccable! Very nice service from the employees. (Original) Nous sommes allé en soirée vers 22h et le service était impeccable! Très beau service de la part des employés.
Drive through only or app for pick up
Lovely friendly team...are grande shrinking!!!!wtheck...
Good
Today October 10th, 12:45 pm I went to the drive through at this location and the lady that was taking the orders and served me at the window was one of the nicest people I met in my life. Although there was a line up of cars and she clearly was so busy but yet she was so nice and asked about my day and she had a smile on her face, her whole vibe was memorable, I was not feeling good at the time but she made my day. Thank you,
Worst Line Up EVER! Not worth the 30 minute drive thru window line up. Whoever set this building up couldve put the ordering window farther back to give the batista time to make them while inching our way up to pay. Do NOT hit this drive thru line up!
Forgot about my order and give me Attitude when I asked about it
Even with a crowded storefront the service was solid and the coffee was fresh and good!
(Translated) An army of employees but 5 minutes per customer? An incredible wait thread every time from both senses. Ye may be time to review what's going on in your branch .... there is clearly a problem. The employees are very nice and kind. But clearly there is a problem. The boss who opens his eyes and takes out the cash in a few places to make it easier. (Original) Une armée d’employés mais 5 minutes par clients ? Une fil d’attente incroyable à chaque fois des deux sense. Ye peut être temps de revoir ce qui ce passe dans votre succursale.... ya clairement un problème. Les employés sont ben gentil et gentille. Mais clairement ya un problème. Le boss ye temps qui s’ouvre les yeux pis qui sorte du cash en quelques part pour faciliter le tout.
Wait for 15 minutes for a very cherry hibiscus.done the person behind me order before mine
Meal type
(Translated) Staff always listening to suggestions (Original) Personnel toujours à l'écoute des suggestions
Releases a new beverage and doesnt even have enough stock to last the day.. not pleased.
Love this Starbucks! Great staff, really upbeat and fun, especially Roz, who has an amazing memory for names.
Good service, predictable menu, good coffee
I visit this location at least 3x a week and have never had a bad experience.. The staff is welcoming and friendly and the place is always clean.... Super busy all the time so sometimes the wait is longer than others but this is totally understandable. Keep up the great work Team Woodstock!
Great Starbucks. Staff recognizes me through the drive through speaker and almost always address me by first name. Maybe I am just consuming way too much coffee.
The most friendly staff I've ever experienced. Someone needs to send this location to Niagara 411 for a positive shout out!!
No parking is the biggest stress! Especially the handicap accessible parking spot someone always parks there!! Fairly full almost always has seats though. Nice staff, and a great atmosphere for getting work done or chilling with friends. Coffee was hot and tasted fresh, couldn't complain.
So happy welland finally has a Starbucks! Unfortunately our first experience at this location wasn’t good. We ordered a Carmel Macchiato & a caramel brûlée Frappuccino ... well the macchiato tasted burnt and we got a vanilla bean Frappuccino instead.... disappointed
The wifi never works, and it’s super cold inside, aka they want people gone asap
There Lattes and egg bites, carrot cakes, muffin and lemon & banana loaf are my main choices whenever I eat or drink at Starbucks! No doubt they are premium because there quality is mesmerizing. McDonald’s coffee is good but again it cannot be compared to Starbucks at all. Tim Hortons is the cheapest and there quality has gone down more after Burger King bought them. So we are left with Starbucks only, they are the king in there own league. I would say premium cafe they are the monopoly till the date and they have no competition at all. The set up is also good, I would rather sit and spend time with my client at Starbucks than McDonald’s or Tim Hortons! I will be your client forever and hopefully we will have more Starbucks in coming future. Thanks again for good service and this location has good staff members working from years. ????????????????
another great coffee
(Translated) My pumpkin latte was perfect. This Starbucks is made popular ... A lot of people in drive-thru ... But hey, it's the ransom of fame. We were still served in 15 minutes with everything we asked for. No complaints. We loved our experience. (Original) Mon latté à la citrouille était parfait. Il est rendu populaire ce Starbucks... Beaucoup de monde au service à l'auto... Mais bon, c'est la ranson de la gloire. On a quand même été servi en 15 minutes avec tout ce qu'on a demandé. Rien à redire. On a adoré notre expérience.
Good
Matcha green tea latte is my favorite drink here! Amazing, pricey, but a nice treat!
excellent service, parking and nice seats next to the window to do some work and get some sunlight!
Patio was full for a Wednesday afternoon.
Baristas are sometime rude! And it seems that you owe them!
(Translated) Yum! (Original) Miam!
could not be happy with the service. Staff were very good
Very nice service and quality drinks
Awesome staff
Ordered a frap from uber eats, asked specifically for no whip, it even says it on the drink when it arrived. There was whip on it and they also did not give a straw...makes sense...
it's ok
I love the passion icetea with 3 shots of raspberry
Mmmm... Caramel machiato!!!!
Take out
Coffee is always great but depending on which location you go to the service is not always great
Staff is amazing and extremely kind, starts little conversations while waiting for your food or drinks at the drive through. Love going there when it's a bad or stressful day. Bit expensive but definetly worth it once and a while.
Ordered a strawberry coconut drink and this is what I got. An expired and rotten strawberry drink. So disappointed, could’ve gotten food poising if I hadn’t realized!!! I threw it out as soon as I saw it. So unhappy. Even though it’s a big chain and everything is standardized I had to get a rotten drink?? Common!!
Good costumer service. Takes too long to finish order though. I went there around 4pm out of matcha ???? had to settle for vanilla brew.
(Translated) The drinks are very delicious, especially the iced coffee. (Original) Les boisson sont très délicieux, spécialement le café glacé .
I WISH I COULD GIVE NEGATIVE STARS. DO NOT NO MATTER WHAT, ORDER FROM HERE FOR YOUR OWN ! SAFTY ! THEY SERVE YOU *EXPIRED FOOD* I HAD TO THROW AWAY 25$ WORTH OF FOOD IN FEAR THE REST WAS EXPIRED AS WELL.
This location improved when the staff from Clearview went there. I had a very awesome experience. Thanks Tyson!
(Translated) Foam coffee (Original) Café mousse
Ordered a breakfast sandwich and iced white mocha through my mobile app. On the app the iced white mocha came with whipped topping. When I got to the store it didnt have any so I let the barista know. She questioned me and said even for the iced ones? I said yes that's what it said on the app when I was ordering. She was rude and gave off a vibe that I had bothered her to correct her work. Love Starbucks but this location has the worst customer service I have ever seen. If you cannot be bothered to do your job properly then maybe you shouldn't work there. You should at least know how to make the basic drinks on the menu and if you make a mistake please dont take it out on the customer. I paid $11 for my order so it should be made right. Sorry that asking you to do your job was inconvenient. Very disappointed with this interaction.
I enjoy their products, but pretty expensive.
The enployees are always happy to be there! Whenever I ask to try a new drink they always suggest something that I love or that suits me.
The staff is friendly, always answers any questions you ask and is happy to joke around with you. There service is fast, even when the lines are long. The store is always stocked up and very clean. My favourite place to hang out!
The coffee was fine but when I told them I would be studying inside (dining in) the lady asked me for 3 pieces of ID on top of my proof of double-vaccination (overkill?). Very much put off by the customer service here after the fact, she sneered at me and then just told me my total price bluntly.
Amazing service from Oriah. So accommodating, informative and friendly. Best smile of the day!
Great service
All Starbucks are meh
Take out
Coffee was fine service was v slow.
(Translated) First time trying a starbuck ... My coffee was cold and not good ... my dry sandwich because it doesn't even have mayo but only siracha sauce ???????? ill be back! ???? (Original) Première fois j’essaie un starbuck … Mon café étais froid et pas bon … mon sandwich sec car il n’ont meme pas de mayo msis seulement de la sauce siracha ???????? ill be back ! ????
Remove the price tag on a Starbucks mug and get 1.5 times more than any other place.
Busy at times but they get the job done.
Love Rooibos tea latte here.
Passing 10 cars before taking the inside order is disrespectful. 3 people in line, 35 mins to get my order.
As far as Starbucks’ go, this location is great. They’re friendly and make my simple drink right, which can’t be said for many locations.
If u really want a sugar rush, this is the go to place. The drinks are delicious but do your homework before u go in.
The Sarnia Starbucks is like every other Starbucks, but the bathrooms are notably clean. It's a good place to contemplate getting out of Sarnia.
Always good coffee and great service!!
All of the staff are delightful - very friendly. They know your name and what you like as you approach the till. And yes I do go there regularly. They keep the place immaculate and one of the few washrooms I would consider using during COVID. Awesome Starbucks staff and location. ❤️❤️❤️
No seating during COVID-19
good coffee for early morning in the airport
Placed an order and twice they couldn't get it right. Really disappointed.
Never beat the coffee
Standard Starbucks. Nice change from Tim Hortons on a long drive to southern Ontario
Excellent service and ALWAYS with a smile, which is the reason I'm a regular customer
Best Starbucks I've ever been to
The team is always friendly and helpful
Staff was superb and my 1 year old was entertained while being treated to a small cup of whip cream. Thanks for going the extra mile
Good to have a Starbucks in town, but beyond slow. Probably the worst Starbucks I’ve been to, and I’ve been to many. Waited 15 minutes in line with 1 person ahead of me, another 15 to get my drink. They clearly need more staff here, a more organized workflow or have mobile ordering as an option.
Fast Drive. Don’t go inside. Drive through was full so wife went inside while I stayed with son. 30 minutes later and roughly 33+cars before I stopped counting cleared drive thru. The staff I was told were great and moving fast but I am sure they have a drive thru before all else mandate. So don’t bother going inside
The staff are outstanding and always make drinks exactly as ordered. They are very kind and professional.
(Translated) Always excellent service (Original) Service toujours excellent
Amazing service and consistency. Always happy when I leave here. Ask the cute girl what drink she recommends. EDIT: Just realized all the girls here are cute.
Best coffee in town. Great service by great people.
The service was excellent! And the food was delicious and hot straight out of the oven! The drink i had was awesome as well. I truly have no complaints. Well done.
Was ok clean but as a new store be ready for a wait. But drinks are good staff friendly
Always happy with Starbucks
Sunday lunchtime is very busy at this location. It's very popular! I ordered online but still waited over 10 minutes for my latte past the waiting time I was given. Limited parking and no drive-thru.
Super nice and great place!
Very unfriendly baristas here. While all servers required to be very friendly in Niagara Falls area. This Starbucks has unfriendly ones! They asked the name on the cashier but they didn’t call the name when the order’s ready, makes the confusion. And the barista threw the straw. Very rude for and expensive classy coffee shops. All Starbucks have nice friendly people, not this one unfortunately.
Typical starbucks
(Translated) For real the ... with the cash that you make find a solution so that it goes fasterx drinks at $ 7 a chui surw you able to add equipment to double your efficiency and not keep the world waiting in the street .. ... The team is 5/5 The owner seems to be scratching his fortune. In addition to not adding the TIP option on the machine (Original) Pour vrai la... au cash que tu fais trouve une solution pour que ça aille plus vitex des breuveuge a 7$ la chui surw te capable de rajouter de l'équipement pour doubler ton efficacité pis pas faire attendre le monde dans rue..... Le team est 5/5 Le propriétaire semble grattez sa fortune. En plus de ne pas ajouter l’option TIP sur la machine
Aweful they honestly have no idea what they are doing which is sad for Starbucks. Don't go to this one
(Translated) Very well eaten, very nice restaurant ❤️???????????????? ... (Original) Très bien mangé, très beau restaurant ❤️????????????????...
Good coffee
(Translated) Too big company. I prefer to encourage local (Original) Trop grosse compagnie. j'aime mieux encourager local
OK service here. Latte is worth it though
The older lady refused me service because the bill was too large. She was quite rude when she did it
Fast and friendly service good cofee and latte Recommend
THEY ARE CHEAP!!!... I bought a grande hot chocolate this morning with light whip cream and by the time I got so work which was like 5 minutes later the whip cream was melted and the cup was 3/4 filled up ( i did not drink out of the cup either) Waste of my money should have bought a tall since the Hot chocolate would have fit in there. Never going back!
In and out quickly. Order was correct and staff was very good. Lots of parking and a good location.
Always great costumer service
Just had to pay $1.60 for cream in my coffee!! They need to train their staff
Worst service! Stood at counter for close to three minutes before the 3 staff members behind the counter chatted amongst themselves. The store was slow, there were 3 customers total, yet as a customer, I was made to wait for...? Clearly their ‘chat’ was more important than a paying customer.
Great service even with restrictions.
Quick and great service! Extremely polite!
Great stop on the way north
The drinks were great but the girl that served us was very snippy and rude to my whole family. Who knows maybe she was just having a bad day but it was enough that my whole family was commenting on how rude she was.
Good coffee
Pros: not very busy throughout the day Kind employees Cons: they do make a lot of mistakes but apologize and would make your drink again
It had a Nice cozy atmosphere, and drinks were relatively fast and made delicious
Cool staff, very friendly and helpful! Thanks for everything!
Service
Friendly staff, average Starbucks coffee
Friendly staff! Was super busy. Overall great.
Hi, I’m Aiden, an international student from Korea. I’m impressed today because one of the staff wrote my name in Korean! Thank you so much, 감사합니다 ????
Beautiful Starbucks in a beautiful area. When I want there were not many seats available, since most of them were taken. But perhaps it's not always that busy.
Yea baby
Best coffee in town! Great service - staff are knowledgeable and super friendly!
Great quick service friendly staff!
Why is this location always terrible for service? Clearly based on the real reviews I'm not the only one. It's always the wrong drink or a cold attitude by the baristas. Recently, they made the wrong order for me and when I pointed it out they made the correct drink in a few seconds without measuring anything just to get it out of the way while I was standing there. You can imagine it didn't taste good at all because it was poorly made and I know how it's supposed to taste from ordering the same thing for years at other locations. Not asking for a red carpet here, just basic standard service from a STARBUCKS. Get it together. Bet I won't hear from anyone either so I'll just vent with others who have experienced the same...
Always running out of food.
The store is big, well lit, and has lits of natural light. The products are exactly what i have come to expect from this chain and were hot, tasty, and as expected. The service was pleasant and friendly. I never find Starbucks particularly speedy, but the quality is not in question. This was my first visit to our new location in town and i was very pleased and compared favorably to other stores i have been to if not slightly better. thanks for the nice cup of coffee!
Worst service possible.... waited in line and finally just walked out because they served people who were walking in ..... I go to a lot of Starbucks and never complain but seriously get some customer service skills
This is the third time, but second time in a row that they got my order wrong. I order a Grande Soy Chia Latte extra hot, no water. They keep giving me a Grand Soy Latte. I don't like coffee that much. And if I was to drink an espresso shot this time of day I would not sleep. Please watch them if you can . Or taste it before you leave the store.
Friendly service.
Always plan to stop here for a coffee when traveling. It is a highlight of any trip from Kamloops to Alberta. Professional well run establishment! Keep it up Starbucks
Always quick service, and the place is always clean. Highly recommended. A+++
Ordered a blonde roast through the app. Coffee was waiting for me at the pickup table. Coffee was fresh and did not have that stale plastic taste that it sometimes has at other Starbucks stores, which I assume is from old coffee residue in the carafes or from keeping the grounds dripping into the carafe long after the brew has finished
Excellent service and pleasant place to relax
I Love this Starbucks The Other day one of the barista ask me if I was having a good I told her yes and said I got a new job. She then went to get me a free cake pop and congratulate me on the new job. If I could give them more stars I would!!!
Get there early because students are occupying all the seats.
Friendly and helpful..even though she did mess up my drink order, she was willing to redo if I didn't like it.
I went here after staying in an hotel for a few days and I decided to get a drink, two cashier were NOT wearing masks, I had taken photos for proof. I asked “why are you wearing masks?” And they just shrugged and laughed as it was nothing and then spoke in their specific language probably talking poorly about the customers. I went July 28, 2020 at 5:24 pm.
Again happy
Very friendly staff
Its ok
Really like this branch! Great customer service and the baristas are AMAZinng! They make the perfect blend of drinks and I never had an issue.
(Translated) The drive-thru team on Sunday really they need to learn customer service no professionalism unfortunately (Original) L'équipe du service au volant dimanche vraiment ils ont besoin d'apprendre le service a la clientèle aucun professionnalisme malheureusement
May be better.
Soooooo slow! I placed a mobile order and it told me my order would be ready in 18 minutes! 22 mins into my wait and they hadn't even started it.
Other
I love Starbucks there drinks and very good
Very satisfy. I went Starbucks first time Today and I didn’t know about the drinks. There was a girl, I don’t know about her name but she explained me very nicely and made very delicious drink.
Awesome service and very friendly staff and always get my order right
Ok
1st time buying ground coffee here. On vacation and going to family cottage. Treat for ourselves ($18 ouch... ) everyone....everyone...commented on how delicious the coffe was (True North)
(Translated) Fast car service and good service. Nothing to say negatives! (Original) Service à l'auto rapide et bon service. Rien à dire de négatifs!
Great location. Friendly staff. Quick service.
Hopefully they can get up to Starbucks' standards soon because at present this is far and away not the quality I expect. I go to Starbucks for consistency, I can go to any Starbucks location in any town or city and order "my drink" and within a certain margin of error it is going to taste exactly the same. At the moment that is not the case in North Bay at all. The staff are supposed to measure everything for a reason, and it's just not happening. The consistent over filling of iced beverages is a great example of this, everyone I have spoken to has said that they received a drink which is overflowing onto the lid as soon as it is handed to them. This is also the only business I have ever heard of running out of ice. You have literally the capability to manufacture unlimited amounts on site. Let's hope things improve with time. - Someone who has spent ridiculous amounts of money on Starbs
Makes a great keto London fog
Love the dark
(Translated) A perfect place to do school work or just work! The employees are super nice and very smiling ???? (Original) Un endroit parfait pour faire des travaux d'école ou juste travailler ! Les employés sont super gentil et très souriants ????
Take out
Starbucks Westminster Mall has a very inviting raised terrace that, while set back a half-dozen steps from the curb, offers from shelter (its set-back, canopy, and clear glass balustrade) the full magic of our uptown urban to and fro. Even a smattering of flowering plants would make this place a draw like honeysuckle to bees or butterflies. As it is? Still a gem. :)
Don’t know why price is higher than the other Starbucks, and taste is different.
Great coffee great staff .
Meal type
(Translated) Good coffee and good service Very nice home! (Original) Bon café et bon service Très bon accueil!
Staff is absolutely slow, there were not many orders still it took 10min for just a drink and i missed my transit beacuse of that which made me have a bad day!
(Translated) Friendly service / reasonable prices. (Original) Freundliche Service/ Günstigen Preisen.
There was only one staff member managing everything in the store. Thank you to Joseph for taking the orders, making the drinks and maintaining hygiene between every order. They should really consider staffing another person here to help out.
Visited this store for my Caramel Macchiato and was shocked that the lid of my drink has dust and some hairs. I opened my cup to check, and there’s more dirt under the lid. ITS VERY DISGUSTING!
Awesome place!
Very friendly
Nicest Starbs I been too!
Great people
I like your staff, I like how you still serving pumpkin spiced lattes in January but my cup was quarter missing :(
Usual Starbucks.
Excellent service
I LOVE this Starbucks location. I’ve had Starbucks in basically every major city in Canada and this is by so far the very best. The staff here are always A+. My girlfriend and I are here three times a week and every time we leave the drive through the staff has us in a better mood than when we drove in.
Love Starbucks, even though I've learned to make a few of their drinks at home I still like to order from there once in a while, makes me feel special! Always great service, love the order ahead and pick up option.
They have so many fruit flies. Absolutely disgusting.????
5 ????
(Translated) Best coffee I've tasted (Original) Meilleur café que j'ai gouté
Waited in drive thru half hour. Granted covid probably has a lot to do with it. My daughter loves it. Only reason i waited.
(Translated) Very good personal service with a smile (Original) Très bon services personnels très souriant
Good service but poor location and very small parking area out front
LOVE the staff! Great service with a smile!
Fast paced shop
Slowest Starbucks ever! 30 minute wait from order box to getting order!
Since when do I have to wait for a blonde coffee??? And 15 mins..... the cashier is sitting twidling her thumbs
Not my favorite place to go for coffee (a tad bit expensive for my coffee addiction) but the quality is great
Fairly large seating inside. Reasonably clean facility. Friendly staff. The store offers all Starbucks products. Decent location with a small patio with a few umbrellas. Plugins are available to charge your electronics. Semi comfortable chairs. Would recommend for a Starbucks
Delicious!!!
Perfect every time
I adore the atmosphere.
Clean and fast
No signage that indicates that there are no washrooms and no seating. I wore a mask, stood where I was told and stayed well more than 6 feet from other guests. While I stood and ate the food that they can continue to prepare under Covid rules for me to consume and was drinking my coffee when it was rudely demanded of me to leave. Without any opportunities for conversation of kindness. When I approached the manager to indicate the rudeness of the employee she indicated that the expectation is that all customers leave immediately. I asked how that expectation was being communicated and she indicated I should take my business to another Starbucks in town - which have open seating. Indeed, I would not have come in to the establishment had the seating situation, washroom closure and expectation been clear before I walked in. As other reviews have suggested they ought to simply be a drive-thru. Will not be back.
My only issue is I go there to buy the house blend and they're always out of it so they don't seem to order enough why this happens at every other white rock/ s. Surrey location is also annoying. Pls keep The supply up with the demand so I don't have to keep going in there and hearing sorry we don't have anymore. Arghhh. New decor is cold and kinda sparse. Sorry SB"s jus sayin
They can't my matcha frap (after 3x experience)
(Translated) The poorest service I have had. Hire koalas will be more efficient (Original) Le service le plus nul que j'ai eu. Embauchez des koalas ça sera plus efficace
A very friendly environment, the staff gave excellent service, and I felt that as a customer, my well being was their first priority!
Always delicious! Staff was lovely.
Usually my order has at least 1 thing wrong and they almost always have their uber tablet off, which is the only way I can get starbucks.
Great location.
Everytime have to repeat my order and still staff giving me a wrong order.
The chai latte was not very good and the milk had some weird stuff inside. No the best
Coffee is always the best tasting. Service is always so friendly.
(Translated) Starbuck is special, offers hospitality to the student and offers a personalized service for our coffee and not how their competitor gives us our coffee without taste and without worrying about our need. (Original) Starbuck est spécial, offre hospitalité au étudiant et offre un service personnalisé pour notre café et pas comment leur compétiteur qui nous donne notre café sans goût et sans ce soucier de notre besoin .
As I strolled into this joint I was not once complimented of my Magnum Dong. I was then targeted for being short. This Starbucks experience was absolutely horrid.
Friendly staff who always seem to remember my order!
Very impressed with the service of a young man named Bone. Couldn’t of asked for any better for our family. Thank you Bone for your exceptional service!
Sat in the car for 20 or so minutes. Laughed at the length of the drive through line. For over priced coffee
Amazing staff! They are so helpful, energetic and kind. Taryn went above and beyond for me last week.
Don't like Starbucks
They close to soon..yet the shame was refreshing and delecious too..
Very friendly staff! And they get your order right! Just wish I could bring my dog inside with me.
(Translated) Good service (Original) Bon service
If you haven't tried the dragon fruit refresher yet you need to. Can get it with coconut milk water or lemonade. The only thing that keeps me coming back. Service is a bit slow and line is usually long. Don't recommend going if you're in a hurry or crunched for time.
Take out
Great coffee stop along the highway. No washrooms for Starbucks just for the gas station though. Expect a line up.
They serve slowly at the high school rush, but otherwise pretty good
Friendly staff
(Translated) Lack of choice and the cafes are rarely successful. (Original) Manque souvens de choix et les cafés sont rarement réussi.
I just ordered some stuff on ubereats from this location and they’re so sweet! They wrote me a little message saying “Thank you have a good day! <3” and it made my morning ☺️. This is the main location I go to and they’re super friendly. Always a good experience with them!
The baristas here are always so friendly!
(Translated) Honestly, this is the worst Starbucks I have been to. The employees are condescending every time I present, in addition my coffee (always the same order) never costs the same price according to the employees and when I ask why the manager Catherine yells at me after she knows her prices and that I have nothing to say if I want to continue to be served here. It’s really horrible customer service. On the other hand, coffee always excellent! (Original) Honnêtement, c’est le pire Starbucks auquel je suis allé. Les employés sont condescendants à chaque fois que je my présente, en plus mon café (toujours la même commande) ne coûte jamais le même prix en fonction des employés et quand je demande pourquoi la gérante Catherine me crie après qu’elle connaît ses prix et que j’ai rien à dire si je veux continuer d’être servie ici. C’est vraiment horrible comme service client. Par contre, café toujours excellent!
The staff are very friendly and go above and beyond! There is this one girl who I always see that looks miserable all the time. You can also hear her speaking negatively about the customers when she's at the bar.... but other than that its a decent place
(Translated) The employees are super fine, but they took quite a long time to serve a colleague who was soon starting her number. So the waiting time was a bit long. I was disappointed to see that the prices are a little more expensive than elsewhere and that we refused to scan my app (Original) Les employés sont super fines, mais elles ont pris pas mal de temps a servir une collègue qui commençait bientôt son chiffre. Donc le temps d'attente était un peu long. J'ai été déçu de voir que les prix sont un peu plus dispendieux qu'ailleurs et qu'on a refuser de scanner mon appli
Extremely friendly staff, above and beyond. I goofed up on what I had asked in drive through, went back in and was given additional items I asked for without hesitation and with a smile. Kudos to all staff here!
I recently was on vacation and with this being my nearest Starbucks for my stay I popped in to this location a few times. Each time the staff members were delightful with smiles on their faces! I had a great experience with Ana as she was so positive and kind and absolutely made my day!
It's a fine Starbucks, clean and with parking but it's ofte pack
Amazing as always...disappointed no pumpkin though.
Cost to much for coffee sorry
Great staff, fast service.
Great location...close to lots of shopping..
Staff was very friendly, but the layout made it hard to get around the tables to get to the cash. As well, they had a hard time getting my order right. I asked for a peppermint mocha frap with coconut milk and no whip (I’m lactose intolerant). The cashier knew immediately that I needed no whip from ordering coconut milk, so he made sure to add that to the order, but she accidentally made a peppermint mocha with whip. She did give me the hot drink to give to someone and tried to make me my order but added the whip to the frap so I just left with it (I was in a hurry). I was left with 2 drinks I couldn’t have and a sour impression of this location. I think had the barista slowed down and taken the time to look at my order it would have been better but I felt very unappreciated and ignored.
clean
Great drinks and employees are usually nice; I haven't really ever had a bad experience at Starbucks, which is wonderful! However, I wish their prices were a bit more affordable, but regardless, it's still so good!
Fast service. I ordered through the mobile app and picked up in the drive thru.
With a busy drive-thru and store, the staff maintain efficiency and accuracy of orders. The store always has a welcoming atmosphere and the staff are always helpful and friendly.
It's Starbucks.
(Translated) I like to go relax with friends and a good latté. We have a very good service against the light blinds us back and flash regularly and often it is too cold. When cleaning, it would be nice for the staff to lift the chairs instead of hanging out on the floor, it is very aggressive when you chat with friends. (Original) J'aime bien aller relaxer avec des amis et un bon latté. Nous avons un très bon service par contre la lumière nous aveugle à l'arrière et flash régulièrement et souvent il fait trop froid. Lors du nettoyage, il serait agréable que les employés soulève les chaises au lieu des traîner sur le plancher, c'est très agressant lorsque tu beux discuter avec des amis.
This location is very trendy, service is excellent and the snacks were so tasty.
The best Starbucks in town. Great staff, quick service.
Cold coffee. Super acidic. Expected more
Hipster overpriced pap
Always good
Another franchise restaurant or coffee shop always very good and consistent
Awesome service! Thank you for all your hard work.
Great choices. However the service was very slow
Recently renovated which added much needed seating. Great staff and of course great coffee. Parking can be a challenge.
good coffee and service
Unbelievably warm friendly service, especially the drive through.
Drive thru is terrible, twice now that I have had to wait nearly 30 minutes for my drink. It's slow beyond comprehension. I'd hate to see how the service is inside...
(Translated) Very dynamic and fast team. Nice place for a coffee break. Manager and staff have a great chemistry between them and willingly share with customers ???????????????? (Original) Équipe très dynamique et rapide. Bel endroit pour une pause café. Gérant et personnel possède une belle chimie entre eux et le partage volontier avec la clientèle ????????????????
One of the slower starbucks in town but has been recently renovated and looks nice.
Its good but pricey
Excellent ????
Friendly and clean
The staff at this Starbucks are amazing. Always super friendly - they remember my name & my drink. Great experience
Wife's loves it
Great place, friendly employees
Love Starbucks
Pretty standard Starbucks. I do prefer the Farm boy plaza Starbucks nearby as it has better service and a cleaner store.
Decent Starbucks, although the drive through is quite slow. Staff seems super friendly.
Not good
I find myself at this Starbucks two to five times a week and am constantly impressed with the cheerful demeanor and great attitude of these employees..... especially at 7 am! Thank you to Matt & the team for always making my day a little brighter.
Great baristas and quick service
The service and coffee here is excellent. Love the patio.
Today i had one of my best experiences at Starbucks, all thanks to Lucas. He was really kind, polite, and moreover he asked about how my day was. Thank you for genuinely being interested what's happening in my life. Thank you for still treating me as more than a customer even if you're overwhelmingly busy. Lastly, I really appreciate you for being more than a barista. Thank you for serving me more than coffee, but kindness.
(Translated) Delicious as always !!! (Original) Délicieux comme toujours!!!
Twice to this location on 2 different mornings and coffee was lukewarm. Should be hot! Very friendly staff though :)
Terrible location
Just went through the drive thru and ordered a venti black tea lemonade. They filled the entire cup with ice and then made my drink which was at best amthe portion size of a talk with no ice. Why does ice cost $6?
Great service and clean
Happy that Woodstock got it finally! So far super busy, I guess I was not ready to wait like 20 min for the cup of coffe, but stuff is friendly and coffee is excellent! The only one thing which is not convenient that it has only one door, so to get out you need to go passing all the people in the line, so impossible really to maintain social distancing
Love star bucks ...only issue right now is short staff so you wait a little longer.
(Translated) Whenever I go there the staff is always amazing! Smiling and dynamic they put sun in my morning! (Original) A toutes les fois que j'y vais le personnel est toujours extraordinaire! Souriant et dynamique ils mettent du soleil dans mes matins!
Great Starbucks. Would recommend and will for sure be back for another visit!
A great place to go when you're in the mood for a drink to go.
Clean, friendly.
(Translated) Employees are new so I do not recommend selecting complex or limited beverages because they will not usually know how to make them. They have nitro coffee which is rare. They also give a good service when they make mistakes. (Original) Les employés sont nouveaux alors je ne recommande pas de sélectionner des breuvages complexe ou limités car ils ne sauront généralement pas les faires. Ils ont du café nitro ce qui est rare. Ils donnent également un bon service lorsqu'ils font des erreurs.
The baristas are fantastic. The breakfast sandwiches are very good.
Great ????????
Excellent service Quick friendly and always delicious
I understand they are busy, and so I always pre-order on the mobile app. However the ETA's they give have always been off by 20-30 minutes.
Pricey but unique items
Today at 4:14 PM I went through the drive through with my friend and expected an average customer service experience. But I can say the barista working the window was absolutely amazing. I have never had the experience where someone in drive through is so positive and up beat, especially on a stinking hot day.
bot expensive but well worth it
Amazing Service.
Love their coffee!
Friendly staff and very efficient
Just like all other Starbucks.
(Translated) Covid madness at its worst (Original) La folie covid à son pire
Delish
Don't like Starbucks coffee. Too over roasted and bitter. The staff here, however, are fantastic. It's also one of the only places open regularly with good hours in this area of N. Etobicoke
Nice place and quick
Its a starbucks lol
Terrible experience, waited in line for 15mins to get 2 drinks 1/3 empty.
Good
Quick and easy visit as always
This location has a tourist tax which makes $5 drinks come out to around $9.. there nothing special about this location, this location is pretty much like every other one down here that charges more for nothing.. Definitely won’t make the mistake of coming here again since it almost seems like you’re paying double..
Birthday coffee! White chocolate Mocha! My favourite!
It's OK. ...
(Translated) We keep talking about the environment ... To eat in: sandwich in a paper bag, plastic spoon wrapped in a plastic bag and coffee in a cardboard drink ... I dream or what ?? Their answer: it is an American company and the US really does not care about the environment ... ok but the director himself? (Original) On ne cesse de parler d’environnement... Pour manger sur place: sandwich dans un sac de papier, cuiller de plastique emballée dans un sachet de plastique et café dans un verre de carton... Je rêve ou quoi?? Leur réponse: c est une entreprise américaine et les américains ne se soucient pas vraiment de l’environnement... ok mais le directeur lui?
Great service, over priced! Long wait!
Friendly, Starbucks as it's supposed to be. I ordered an Irish cream iced coffee, got a hot one, not a problem, they remade it. So got 2 drinks, I didn't like either one. You cannot taste the Irish Cream in the hot, and barely in the cold. So for a lot less money a brewed coffee is just as good. Thus the 4 stars.
good location, fresh bakery! Our favourite is cakepops! Service is good! Clean washroom.
Surprise on a way to North, but continent location, right on exit from highway, clean and cozy.
Ezequie and madi are amazing! Love going to this sbux ❤️
Good coffee, little pricey $$ but you pay for what the quality which is good. Right off highway 7 in the mall, easy access. Friendly staff, always busy but quick!
Delicious as usual!????
worst Starbucks I’ve ever been to, the night staff is rude and unprofessional
Best floor plan for a Bucks i have seen. Great staff.
Close to the mall
I really felt bad because after my order 5 new customer arrived and got what they ordered it's sad
I like this Starbucks. I am served in English. There is always room. The English bookstore is attached.
(Translated) Great choice, nice place to visit (Original) Super choix, bel endroit à visiter
I'm surprised at the unfavourable reviews below as any time that I have dropped in for a coffee the staff have always been pleasant. My flat white is always perfect :) I have seen alot of staff turn over which could explain the training complaint...but hey that's life... I can only imagine how many recipes and ingredients the staff need to learn. At the end of the day.... that's retail... and if you can't afford to wait... maybe make a coffee at home ?
All of the barista were excellent as always at the Riley St
Not so long of a line up or wait, definitely there for less than five minutes. And the filled my own Starbucks reusable cup no hassle. #ditchtheplasticstraws
Great place and great staff!
Good location. Friendly staff.
Great pastries
Not to happy about the service.. I ordered from here off Uber eats and they replaced my items with something cheap and instead of fixing the mistake they expect Uber eats too...not cool! You can tell how it's run when a manager or person working there blames the mistake on someone else! I ordered from this location quite abit...Never again. This location lost my business!
The customer service is always amazing. They take the time to get to know you by name, and what you drink! You always feel welcomed, whether it be to just grab a coffee and go, or sitting around enjoying the in-store atmosphere. It goes without saying, the coffee is fantastic as well.
It would be nice for google to be updated with the right business hours. I went to Starbucks Rosemère at 18h on friday january 14th and it was closed. After searching on the internet, I found on facebook that they were only opened 9h-17h.
Was nice. Got a cold coffee on a hot day. Service great both times
Great place
Awesome customer service !
Good stuff!
Ok
Always a great choice for a tasty coffe
Always reliable
It was busy but understanding due to the area it's located really enjoyed their egg sandwich
Ecellient product and service!
Snooty millennials and hipster scum
Delicious Flat White. Friendly Barista. Quick on drive thru.
Always so friendly, and so delicious!
Very busy place always crowded
Very nice location and building. Service was great.
Great coffee and lots of options
Hit and miss..depends if it's the Abeam or the BTeam
I love Starbucks frappuccinos and cappuccinos and lattes they are a bit pricey but you can get specials and promotions! As well they have free refill coffees for members! Also they have yummy treats.
It is a fun place
Huge lack of covid protocol. Drinks were tasty though. Put up signs and start enforcing your rules as your government has told you to!!!!!!
Service
lady who looked like a supervisor was very rude when i asked for a second sweetner
Service was really slow here.
Nothing better than Starbucks coffee.
Got a good frap, nice service!
I ask them no sugar and they give me a sugar one and pull the tag off my drink!!! Unbelievable haha!
Great coffee
This specific location really bad. Drink is tasteless and always forgets to give out the sleeve. Going to different location. Bye
Fantastic coffee.
Take out
Please enforce your mask-mandate and the law equally - there are a number of boys from a local high school that come in without masks and aren’t told to wear them while the staff will tell others to wear their masks.
They are awesome there
It's ok
I had an americano and it was so weak it wasn't coffee. It wouldn't hurt to sweep the floor once in a while too folks. I was disappointed. I usually prefer Starbucks but now not so much.
Strong coffee
Fast and friendly
So this NEW Starbucks to Revelstoke is located where travelers who have been on the road for a long time probably need to make a pit stop and grab a coffee. We pull up to grab lattes, food and.....make a pit stop! The lineup for their unisex/handicapped bathroom (YES ONE TOILET FOR THE MASSES!!) was 12 deep and their lineup for getting a coffee and snack was just as bad. Starbucks, your design team are clearly IDIOTS to not implement female and male bathrooms (with more than one toilet!) in a heavily trafficked area such as Revelstoke. I’ll continue to give our business to your neighbours who aren’t clued out about restroom facilities for travellers and can provide promp service delivering drinks and food! Everyone wants to get back on the road and get to their final destination. Not WAIT in lineups to use a bathroom and get a coffee that will take 30 minutes!!!
Great place to relax and have coffee
Good service would be nice to have in store sitting.
THE WORST SERVICE EVER, come here lots and EVERY TIME they either mess up my order, or actually FORGET that I've ordered anything. A couple times I've stood there for 15 mins, and had to actually remind someone to prepare my coffee. There is no line, yet it's messy and chaotic behind the counter and it's like watching a herd of cats. Wish I wasn't so addicted to Blonde roast or I'd make a point never to come here.
Great
Can never seem to get my coffee right, it tastes different everytime I go. Staff needs better training and to be more friendly.
Poor service
Thanks for a great drink recommendation and friendly service this morning! Made a Monday morning much more enjoyable :)
(Translated) This is one of my favorite starbucks. Recently renovated and the attention is fast and efficient. (Original) Este es uno de mis starbucks preferidos. Recientemente renovado y la atención es rápida y eficiente.
Nice place friendly people
Been in Whitehorse for a few days on a trip and have had nothing but great and friendly service at this Starbucks.
Nice service
Always great refresher and coffe
Quick and good! What more could you ask for?
Good place for specialty coffee
After having terrible dinner at korean Busan restaurant, I headed to Downton starbucks for having frappuccino with my friends. The taste was good and staffs were kind. Finally feel better
As far as Starbucks goes, this one wasn't awful. Just a tad slow with the service.
Friendly even if music is a bit loud to chat
Didn’t end up with a full cup but I love starbucks too much to complain
Love our local Starbucks, awesome and consistent quality!
Was a bit crowded but good coffee as always.
Great atmosphere, good staff
Good every time. Usually quick. Only didn't have what I wanted once. And the recommendation they have me was very good as a substitute
Typical starbucks. Rip off
Great coffee but cheap
Very good !
No line, no signs, no indications of any kind. Stand in front of the cash register long enough, and they still won't take your order. No wonder this place is empty.
Phenomenal service, remarkable cafe americano
Excellent overall!
Staff were very friendly and kind.
Love this starbucks, we stop at this one about 12 times a year driving through from Vancouver. Right on Hwy 1, paired up with a Petro Canada. So you can get gas and coffee and go again. Staff are always very friendly. See you soon.
the staff its super friendly , the caffe its very good
Yellow stuff on my lid Food thrown into bag making big mess
Great service, drinks, sweets, and lunch type of items. Even some inside seating again.
There drinks are not always made with the same amount of ingredients and could be to strong or not strong enough
(Translated) Genevieve (and the whole team for that matter) were super sweet ???? Smiling, efficient and caring team (Original) Genevieve (et toute l’équipe d’ailleurs) ont été super sweet ???? Équipe souriante efficace et bienveillante
It is a Starbucks
So very happy with the return of Starbucks! I do love our local coffee shops, but this brings me back to home.
Great service, and beverage, as always
Starbucks staff are always so sweet!
Service is great ????
The employees in this starbucks need to be informed that according to the Toronto By Law that it IS NOT MANDATORY for people with exemptions to be wearing the mask & do not need proof. It's understandable that you guys are doing your best to uphold the rules and regulations, but if someone tells you that the by law states that there's exemptions, then you better listen. All I wanted was a quick transaction so I can pick up my coffee and sit down in peace. Don't harass me about this again.
Great place, friendly staff. The coffee is good (as usual), the toilets are clean and almost never "occupied". There are enough good seats for settling in an connecting on the Internet.
Dirty Starbucks. Full of flies and they also try to charge you 1 dollar for a cup of water. When I questioned the practice the lady told me they don’t charge for water they don’t mind filling up my water bottle, so they are charging 1 dollar for a plastic cup. She said she would fill up a reusable water bottle for free. Hello lady it’s covid? Do you really want to handle peoples water bottles right now. Starbucks standards fail!!!!
Excellent friendly staff! Drew was very friendly and explained to me the differences between the coffee roasts!
(Translated) There are always many people, but there is always a place to sit down Nice to play alone leisurely (Original) 와파 빵빵 늘 사람 많은데 앉을자린 늘 있음 여유롭게 혼자놀기좋음
Hi there..I love Starbucks! I don't live close to one so when I get a chance to come to Peterborough I treat myself. The woman at this location are so very nice and friendly. ..we had to go through drive through today and there was a mix up with my drink but they did make me a new one and I was ok until we drove away and they forgot to add the pumpkin spice lol. I'm fine haha and will try again soon. Thanks and cheers
The worst starbucks I have been to! They couldn't scan my starbucks card to pay and they were soooooo slow! Like I want to stand there listening to you complaining about your job and how you don't get tips! They made my drink wrong too! They put the caramel on the bottom of my caramel macchiato instead of on the top. The staff need to start learning how to do their job the right way! Time to get better staff that make drinks right or at least try to do a good job! Save your money, go somewhere else.
It's slow and expensive. That said I have a teenage daughter so I imagine this won't be my last visit. Stay tuned...
Getting my orders wrong repeatedly is one thing. Having an incredibly disrespectful conversation about me - that I and everyone in earshot is privy to - when I try to find out where the missing portion of my order is, however, is disgusting …
I picked up my birthday treat and am happy with their service. Great to have a treat on my birthday.
Love Starbucks the workers are awesome and very friendly
They pick the friendliest staff for these places! You are always welcomed, even when they are very busy and have been for hours.
The friendliest staff, they are always pleasant and sharing a smile. And, of course, the coffee is great. There's almost always a line at the drive through but that just shows how popular this place is. And they try to get customers through as fast as they can. Great coffee is worth waiting a minute or 2.
Great baristas. However, location is quite busy as many local youth use this place to study and it has limited parking.
Great staff.
Super friendly and helpful and they give back to their community!
Same old. Had a quick bite to eat.
Friendliest Starbucks I've been to!!! Krista was the name of my barista and she was super nice to talk to while she was making my pumpkin super latte frapuccino grande drink. She usually makes my coffee there and the only negative thing about her is that she is ridiculously good looking. Oh boy, I will already miss her when she stops working there :( seriously whenever you go there, ask for krista
Love the Uptown Waterloo Starbucks!!! Go with my pup and they always give him a puppuccino, so nice!!!
I bought a blonde roast on the app. However when I arrived I was given a blonde Americano and told that it was store policy not to sell blonde roast after 4 or 5 pm. Which is fine accept I was able to buy it on the app. I expect that if Starbucks is going to push their "convenient" app that it will work correctly and not sell me something that is unavailable. Additionally if certain items are only available during certain times of day there should be signage posted in store announcing the policy. Under no circumstances should a company sell me something they have no intention of giving me. The employee offered me a refund which was fine. I didn't take it though. The coffee he gave me was fine but not what I ordered.
Em served us at the drive through. It was my favorite drive through experience in my life. Cant wait to go back.
Perfectly fine Starbucks. Solid employees at the moment. Good seating. If Starbucks was slightly less expensive I'd give this location 5☆
Great service, great coffee!
Always a welcome environment
Bad coffee
one of my favourite location, very friendly and fast!
My fiancé and I were on vacation and visited this location Sunday July 12th, around 11:15am. The woman that helped us was absolutely incredible. She was polite, professional, efficient and kind. I have never experienced customer service like that from a drive through. I’m sorry we didn’t catch your name, but you made our day. Thank you!
Every time I get a matcha green tea latte at this Starbucks, there are huge gross chunks in it. One was even stuck to the top of the lid somehow once. They definitely need to start making them differently.
Great as usual. The staff is friendly and always goes over and beyond to make your experience a good one.
Always overpriced, but good.
Inconsistent hours lately and if you don't order ahead you will spend 35 plus minutes in the drive thru.
Great service and coffee
I haven't been to Starbucks in years and on a whim I decided to go there for lunch ... the drive thru ppl especially the man at the window is amazing I left smiling and giggling .. keep up the good work I will be back .
Generic coffee terrible price, food items are OK.
(Translated) Strawberry acai lemonade and carambola kiwi lemonade are excellent (Original) Limonade fraises et acai et limonade kiwi carambole sont excellentes
This crew is the reason why I won't visit a Tim Hortons anymore after 20 years of loyal service. They're friendly and pleasant every single time and I can say I've dealt with at least 6 different rotating drive through Barista's there. Excellent staff and excellent service. They do a relatively simple task very very well. Kudos.
During day time very busy
Mobile ordered a caramel macchiato and whoever made it clearly DOES NOT know how to make drinks. 1. My boyfriend waited to get the drinks for 10mins after we were asked the name on the drinks, while they were sitting aside, she just had no clue they were ours.. Handed us someone else's drink. ???? Clearly we're in a rush as we ordered ahead for the drinks. - annoyed Once we got to the vehicle and left I took a Sip and it literally tasted like esspresso and steamed milk. *barf* No caramel drizzle at all or vanilla syrup pump. This drink is so disscucting. I 100% will not be returning back to this location EVER!
Way to expensive and slow
Great products, fast service
Awesome. Copper looking metal mug. Half price. Great service
Its Starbucks
Love this Starbucks. Almost all the employees are awesome!
Good service great hot drinks
The location itself is handy, but the drive thru is brutal - whoever designed that was not thinking. And it is so very slow. Everyone seems nice - except one - Katy. She seems to put more interested in correcting customers than actually doing her job ("Large coffee please"..."VENTI? YOU MEAN WANT A VENTI? Sure I will get the VENTI for you. Would you like anything else or just the VENTI?"....every single time.) It wouldn't be so bad, but she seems to enjoy the confrontation a little too much and turns it into a conversational power struggle that is dripping with patronizing nastiness. The way she speaks/treats customers is pretty awful. I'm still going to say large, though.
Very spacious! Employees are super friendly and kind. Service is fast and environment is very clean.
Service
It's amazing I love it there. Always so welcoming.
Very friendly staff. Excellent customer service!
one of my favourite locations! It can be busy though, but worth the wait
Great latte friendly staff
Nice staff decent coffee. Sightly high price.
Banana loaf and 3 butters. Venti passion tea lemonade. Breakfast of champions.
(Translated) Young casual fashion enjoyment (Original) 年轻休闲时尚好享受
Good coffee with fast service
Coffee tastes ok, staff service is below average. Some people serve customers really well, but some are just here to create problems. One of the employee, with chubby figures, seems the source of conflicts.
Great products and excellent service!
The employee at the service window was polite and in a great mood. My order was delish!
Good coffee and service
Great staff, great service, great food and drinks. This is my favorite.
Very kind staff after high school students leave except it gets packed during lunch hours
(Translated) Quality Cafe (Original) Cafe de qualité
This Starbucks is a discrace to the Starbucks community because they will not take any coupons for the drinks.
Love the coffee. Friendly courteous staff
Over priced coffee
This location has higher prices than usual and doesn't take the rewards card :(
I was craving for a caramel Frappuccino, went to this Starbucks and after I got charged, when I went to the window I was told they don't have the caramel drizzle. What's the point to pay $7 for something you can get at Tim hortons for $2. That's why I drive 10 minutes, for the caramel... I ended up still paying $7 even whithout caramel and their apologies. How can you be Starbucks and run out of caramel but still charge people for that???
My favourite Starbucks in Red Deer. Have always it my order right, and have never served me sour milk.
Great service, drink was made to standard!
This happened today September 21st at around 11:12 am , we ordered a lot of stuff, and we were waiting to pay and one of the barista (who’s always rude with us) ask her friend what are they waiting for? with no respect to us !! her friend then said ask them . It wasn’t the first time that girl was rude with us , she always give us the orders with no smile or thank as if we are asking for charity !!! This shouldn’t be Starbucks barista . I hope she is removed as soon as possible because she is not representing Starbucks baristas at all.
Never feel rushed, always friendly employees smiling and most of the time the drinks are awesome. Totally different feel and quality compared to local competitors where you feel like they are throwing your stuff at you to make their drive thru times. We go here frequently and live the interior atmosphere as well.
Just the typical amazing star bucks.
Take out
A latte should not take 20+ minutes.
Good customer service.lots of parking
Enjoy coffee and Seawalk!
Staff graciously provided an alternative when macchiato wasn’t on the menu. Nice
Take out
Great location. Busy with a great street view.
Great atmosphere, great staff! Love the drive thru!
I enjoyed the view , coffee and company
Service was prompt and great. I stop at this one on my way to work daily. Great location!
It is coffee.
If you are lactose intolerant, you might want to avoid this location. You can order it lactose free, but unless you watch them make it, you are not guaranteed. Oh, and if you do want to watch, guess again. You will be told to move to the other end of the store. If you even protest slightly, you will be singled out and chastised for not following their rules. Nice to see these egotistical coffee makers think they are demigods.
Always great service. The staff are friendly, knowledgeable, and will make great recommendations if you want to try something new.
This Starbucks is unusually friendly, and I appreciate that hugely!
Secret menu pumpkin pie frapp was so good :)
Drive thru, competent and friendly staff
Good choice of high end offerings
Meal type
Seriously the nicest staff ever. Always kind and have great suggestions when you’re indecisive or in an adventurous mood. There will always be a bit of a drive thru line because of its location but they’re usually quick at getting through them.
Like every other
Classic starbucks all went great for us on drive.
Always long waiting line at drive through. Spend half of my break time waiting in line. Need to improve drive through
The areas are clean, the staff are friendly, the drinks (and admittedly mine is not usual) are prepared quickly and correctly.
Friendly staff
Great new space and Clover
Good customer service and wonderful drinks
Drive true very dangerous! Difficult access. Only one side. Parking left side building small and dangerous for exit. Stay always alert! Order not complete. Cold coffee. Staff makes mistakes. Check your order before you leave. Waiting time 20 minutes +.
Good customer service!
Nov 16 @6:45 took almost 15 minutes to get served 2 drinks. Our bill with a purchased mug was $41+ and the service was awful. My friend is a big Starbucks supporter and wouldn't want to post this so I did. I hope the management can better train the staff to serve the customers instead of fooling around.... The timestamp is for reference so cameras can be reviewed for quality and training purposes. As I was getting impatient I just asked her in my kindest tone to please put a lid on the coffee so I can go instead waiting to see her chatting on her headset, wiping down a cleaned counter........ And a 5 Starr because I hope the management
Decent staff and easier to get a seat as its far away from the university
Unfortunately the speed at the drive threw is terrible, I literally waited 35 mins to get my drinks today. If I really didn't want my frapp I probably would of left... And its pretty much like this every time I pass in front of it. The employees are super nice thought.
I was rudely yelled at by the "manager" (tall, blonde, pony tail) for standing back at where they would normally put cream etc (before covid). They served drive thru but left inside customers standing for 20 min waiting. I was embarrassed by her lack of tact and consideration and very frustrated by the disorganization. My wife's drink was very good though. Just avoid Little Miss Bully though.
Good customer service and friendly staff. Limited selection of common pastries and kids snacks. Prices are a bit steep.
Coffee was good, service was great
Very disappointed that this Starbucks is not accessible - excuse is that its a 'heritage building' but Starbucks chose to locate there and I think if they actually looked into it there would be ways to make it at least a bit more accessible. There are places in Regina that sell items that could be put in and out daily to help with wheelchair accessibility. Poor excuse.
Too busy! Had to go elsewhere haha.
Service was fast and friendly, drinks were made correctly
Starbucks is always amazing. :) they are consistant and the drinks are always great
Drinks were very good but no walk up service they force you to mobile order. Not a huge deal be very inconvenient thus the 3 stars.
This place is always sold out of feature menu items- every single time I come in, regardless of the time of day. It’s been like this since they opened
(Translated) My stop for a coffee when I go to Trois-Rivières ???? (Original) Ma halte pour un café quand je vais à Trois-Rivières ????
I brought my daughter for her first Buckies (starbucks) and the employees went above and beyond to make sure it was a special experience for us ♡ keep up the amazing work
Staff go above and beyond!
Nice gang handling a very busy Starbuchs... Coffee seems taste different at times? Maybe has to do with how often machines are calibrated? Clean? Overall a satisfying experience! Can only improve!
Worst Iced Matcha Latte ever! There were dime sized chunks of matcha powder on the bottom. It was definitely not made properly. I had to shake it several times before it tasted mildly like matcha. Couldn't go back to get it changed since we left right after. If you love matcha, try Bocca Cafe or even Serious Coffee. This Starbucks location can't do matcha right.
First visit, what a joke. 631 am Feb 4 I made order at drive through. Watched vehicle ahead of me receive both item orders. Vehicle then sits there while employee and him have a chat . 3 minutes later I get to window , and get worst …
(Translated) Very good service (Original) Très bon services
Friendly customers service and great decor
(Translated) I arrived at Starbucks in Rosemère last Sunday (March 28) in the afternoon and it was a rainy day (at the end of March it was relatively cold). The drive-thru was closed and there was a line outside. I decided to wait in the line because I thought the turnover was going relatively quickly. Also, I empathized with the employees (imagining that the drive-thru checkout was not working and that they could barely supply inside due to COVID). Not far from 30 minutes later waiting in the line in the rain and in the cold, it's finally my turn to enter the cafe. To my surprise there were over 10 employees behind the counter, a cashier and two people making the coffees. The rest? They walked in circles, watched their colleagues making coffee, chatted, laughed, followed each other. In short, too many workers for too little speed. I was overcome with anger because I found it ridiculous, no consideration for customers who freeze the *** outside for their coffee, they roll their thumbs inside and as soon as a customer moreover enter the cafe (because the limit allowed is 5) they allow themselves to scold them by forcing them to go outside. This is not the first time that the service has been very slow at this Starbucks but this time was too much. So that customers allow themselves to wait outside in these conditions is that they really want to have a product from Starbucks and by the service that we have received I am sure that many customers will not return, in anyway I'm part of it. (Original) Je suis arrivée au Starbucks à Rosemère dimanche dernier (28 mars) en après-midi et c'était une journée pluvieuse (fin mars, il faisait relativement froid). Le service au volant était fermé et il y avait une file d'attente à l'extérieur. J'ai décidé d'attendre dans la file car je croyais que le roulement se faisait relativement rapidement. Également, j'ai eue de l'empathie pour les employés (en m'imaginant que la caisse du service à l'auto ne fonctionnait pas et qu'ils arrivaient à peine à fournir à l'intérieur en raisons du COVID). Non loin de 30 minutes plus tard à attendre dans la file sous la pluie et dans le froid, c'est enfin mon tour d'entrer dans le café. À ma grande surprise il y avait plus de 10 employés derrière le comptoir, une caissière et deux personnes qui faisaient les cafés. Le reste? Ils tournaient en rond, regardaient leurs collègues faire les cafés, discutaient, rigolaient, se suivaient. Bref, trop de travailleur pour trop peu de rapidité. J'ai été emprise d'une colère car je trouvais ça ridicule, aucune considération pour les clients qui se gèlent le *** à l'extérieur pour leur café, ils se roulent les pouces à l'intérieur et aussitôt qu'un client de plus entre dans le café (car la limite permise est de 5) ils se permettent de les gronder en les obligeant à sortir à l'extérieur. Ce n'est pas la première fois que le service est très lent à ce Starbucks mais cette fois-ci était la fois de trop. Pour que les clients se permettent d'attendre à l'extérieur dans ces conditions c'est qu'ils tiennent vraiment à avoir un produit du Starbucks et par le service que nous avons reçus je suis certaine que de nombreux clients ne reviendront pas, en tout cas moi j'en fais parti.
(Translated) The only thing I buy is the mints, I find which are the best (Original) La seule chose que j'achète c'est les menthes, je trouve qui sont les meilleures
Starbucks is always guaranteed good
Great staff very friendly
Burista's are always friendly, food and drinks are on point!!
Waited more than 15 min on a Friday, around 7:30. They were 5 people working
(Translated) Great service, very friendly and make very good drinks (Original) Super service, très sympathiques et font très bien les drinks
(Translated) Very welcoming! (Original) Très accueillant!
(Translated) I went to the Starbucks on Monday September 13, 2021. VERY BAD SERVICE. Let me explain, the lady at the cash register seemed in a hurry, she did not even ask us if we wanted it hot or cold. They are supposed to ask, especially since we are not used to going to this place so we did not know that we had to specify it. Anyway, she served us our hot coffee when we wanted iced coffee. We politely asked her to do it again since we were not aware of it and she told us no (very stupid) and to specify it the next time, even if it is the same price and we did not know that there were two choices !!!! Also my friend's pumpkin spice latte was 3/4 full and looked like lipton soup (photo below). Afterward, she almost got sick in class due to the canola oil that floated on the coffee. Very bad service anyway ... first time going there and last time setting my feet there. Especially since we have never been so excited in our life to go there. Finally, I too work in a restaurant and when a customer is not satisfied with his order we change the plate so that he is happy, it should be the same for cafes. I REALLY don't recommend going to the Starbucks King Street West !! (Original) Je suis allée au starbucks le lundi 13 septembre 2021. TRÈS MAUVAIS SERVICE. Je m'explique, la madame à la caisse semblait très pressée, elle nous a même pas demandé si on le voulait chaud ou froid. Ils sont supposés le demander, surtout qu'on n'est pas habitué d'aller à cet endroit alors on ne le savait pas qu'il fallait le préciser. Bref, elle nous a servi notre café chaud alors qu'on voulait un café glacé. On lui a demander poliment de le refaire puisqu'on était pas au courant et elle nous a dit non (très bête) et de le spécifier la prochaine fois, même si c'est même prix et qu'on ne le savait pas qu'il y avait deux choix!!!! De plus le pumpkin spice latte de mon amie était rempli au 3/4 et ressemblait à de la soupe lipton (photo ci-dessous). Par la suite, elle a presque été malade en cours en raison de l'huile de canola qui flottait sur le café. Très mauvais service en tout cas... première fois que j'y allait et c'est la dernière fois que je mettais mes pieds là-bas. Surtout qu'on a jamais été aussi exitée dans notre vie d'y aller. Pour finir, moi aussi je travaille dans un restaurant et lorsqu'un client n'est pas satisfait de sa commande on change l'assiette pour qu'il soit content, ça devrait être la même chose pour les cafés. Je ne conseille VRAIMENT pas d'aller au starbucks rue king ouest!!
Overall an amazing place to come study with a friendly atmosphere though their new assistant manager is extremely rude and condescending which definitely took away from this. After packing up and getting ready to leave I had to use the bathroom, I alongside my friends were told we would get banned from the location for leaving too late. When looking at the clock we seen it was one minute passed closing time, which was never a problem for us as workers were usually cleaning up by then. We’ve never really had this problem before he became the new assistant manger. After the incident we were not treated that well and he was quite rude and condescending towards us.
I like the Starbucks on main better. This one has the drive thru
(Translated) Loved excellent coffee (Original) J'ai adoré excellent café
(Translated) I love it, but often bags of grain are missing. And when there is a promotion on a new product such as glasses that change color with heat / cold, well, they don't have enough stock because the same day there was nothing. I suspect they never had any. (Original) J adore, mais souvent il manque des sacs de grains. Et quand il y a une promotion sur un nouveau produit du genre les verres qui change de couleur avec la chaleur/froid, bien ils ont pas assez de stock car la journée même y avait pu rien. Je soupçonne qu ils en ont jamais eu.
Great coffee .????????❤
I mean, it's Starbucks, it's amazing! Love!! But I did receive some great costumer service at this location in particular.
What a joy to go here, staff are always very nice and the food fresh
Prompt and professional take out service.
I got there before 7 pm which is when they close I arrived about 6:45 and they had already closed the drive through and with covid I am not comfortable going into the store. They always have a wait time of 30 minutes plus. The staff are rude I constantly am ordering venti drinks and getting grandes or talls. Staff does not care I will not be returning. Do not recommend going unless you want to risk you chance of paying for what you don't get.
Awesome got to love the cold brew vanilla ice coffee!
I literally adore the staff that work here. They really go above and beyond. Always gotta stop here before I head to work !
Service
Verry friendly staff and knowledgeable too two thumbs up ???? ????
We were greeted warmly and the barista even took the time to recommend something new for us- and it is delicious! Thank you Matthew for brightening our day! Delicious coffee and infectious energy, what more could we ask for.
Great place to pick up a Latte when doing errands.
(Translated) TOTAL SATISFACTION FOR ALL SERVICES AND PRODUCTS IN SEVERAL STRABUCKS LOCATIONS! THE STAFF ARE CARING! THANK YOU. (Original) TOTALE SATISFACTION POUR TOUS LES SERVICES ET PRODUITS DANS PLUSIEURS ENDROITS DE STRABUCKS! LE PERSONNEL EST BIENVEILLANT ! MERCI.
Very friendly staff. If you are a regular they getting know you very well!! They greet you at the door!! Very great customer service!!
Extremely slow everytime I visit. What should be a quick trip turns into 20+ minutes in the drive-thru. Do NOT GO if you want to get what you order within 10 minutes minimum.
I like Jumping Bean more.
Quick, friendly and efficient service. Nice way to start the day.
The food is always fresh. Cannot beat the coffee.
If you want a warm milk, buy a latte!
Not a corporate store. Can’t redeem rewards. Can’t mobile order. No point in going.
Best customer service ever!! It was super busy but Emily (I think her name is??) and Katie were killin' it in the drive through. Incredibly polite and personable girls. I rarely write reviews but these girls need to be recognized! 10/10!!!
So disrespectful. I was standing there for over 15mins and no one cared to take my order and when it was time to take the order they just called someone who came after me. The young man was not busy; instead of attending to customer he was busy chatting with the lady packing online order. This happened on the 29th of October at 4:37pm
Standard Starbucks. It can get busy at 10 and 2. Lots of seating and plugs.
App was down, we where walking and they wouldn't serve us. Lame.
Not much to really say star bucks name speaks for it self .. great drinks
The staff were so friendly, my drinks were made quickly and perfectly. Lovely location!
Fast friendly service
I absolutely loved the worker Linda! SUPER nice and great! Good customer service. Coming again :)
Nice and clean
I love this place
Parking situation is atrocious and cramped. Inside is okay, but small. Because it’s the only one in the area, good luck finding good seating throughout the day. Product is just like any other Starbucks. It’s a good place to come by and grab something, and it’s nice to sit outside with a cozy view of the white rock area. Directly across Timmies.
I tell them what im feeling for taste and they always whip me up a tasty caffeine bevvy!
Pretty standard Starbucks
Drive through Starbucks in parry sound just off the highway with great staff that are fast and polite. What's not to like? Always stop there on our trips north.
Meal type
They're quick and polite! No issues with the current employees.
Waited in store for 15 mins for a mobile order only to find out the mobile order pickup counter is for looks only. Was clearly waiting for an order, staff made eye contact several times while I was standing in front of the mobile order pick up. Definitely disappointing.
(Translated) Still as good (Original) Toujours aussi bon
(Translated) I like the atmosphere and the more chat section at the bottom. The staff is smiling. Starbuck is still expensive (according to my opinion) (Original) J'aime l'ambiance et la section plus causerie au fond. Le personnel est souriant. Starbuck reste malgré tout dispendieux (selon mon avis)
A perfectly good starbucks
I love this store...happy bunch, and they're always willing to make my drink over...even when they weren't the ones who didn't do it right in the first place!
Franchise Starbucks. Total RIP-OFF. 3.50$ for a tall coffee. 1.00$ for water and no Wifi. Noisy. Hallelujah for June11 this location should of participated
Love this place!! Great coconut milk lattes!
Let's face it, Starbucks is awesome. This store has friendly staff and are generally all well trained. The store is also always clean and appears to be well managed.
I wasn't too sure what holiday drink to get so when I told the staff they helped narrow down my options to something of my taste, and what I ended up getting was delicious! The staff were all so cheerful which was really warming on this cold day ????❄️
They said they were only brewing "Pike" the day we were in, but they did make a pot of dark roast for us when we asked them to.
Love the ice coffee
(Translated) great service, really good coffee (Original) excellent service, café vraiment bon
Slow service. Every time I visit the drive through takes 30+ minutes
What a bunch of miserable people who work here.. Not one hello had to jump up and down to get anyone's attention. And there is 6 of them behind the counter.... Star bucks is star bucks but these people have horrible customer service..! Not much other choice in a small town.. ????
My favourite Starbucks
Overpriced coffee.
Always love the early morning coffee smell
Service
Used to go here a lot in the old days. Don't go anymore because Starbucks is a very virtuous place. And they take themselves pretty seriously. But I suppose if you like your coffee overpriced and burnt then it might be a good place for you.
Very quick service
Was going to get a drink but spent too long in the washroom lineup. Ridiculous.
Great coffee
Learn these people some customer service skills please
Love this place! Awesome drinks and food.
Excellent
Curbside pickup. Ordered in advance and everything was ready on time. Quick and easy.
English friendly. Has a drive through. Covid safe. Thank you
Poor service. Wrong order
Anywhere, anytime, Starbucks wins.
Funny staff work as quick as they can with quality
Usually fast service, as well as friendly staff
The staff is always friendly and love there menu, it just upsets me that mobile orders and drive through trumps walk in customers. I always give myself half an hour before I go into work to stop and get star bucks there has been 3 times ive been late for work. Standing inside waiting half an hour for a drink because they are working on drive through and mobile orders....
(Translated) Excellent and tailor-made coffee. Large choice. Relaxed atmosphere, free wifi. (Original) Café excellente et sur mesure. Large choix. Ambiance relax, wifi gratuit.
Great staff, and fast service even on busy days. Definitely best in the city, and I'd say probably in the region. I dunno what it is, but the fraps are better than any other location I've tried them at.
Very nice, bright location. Starbucks has a way of making the season special with their mugs, gift cards and decorations!
They have a clover machine I live that
Nice, cozy place with decent coffee
I was not there
Service
Order was correct staff was kind and accomadating. And what I got was really good
(Translated) The employees are super friendly and the coffees very good. (Original) Les employés sont super sympathiques et les cafés bien bons.
It's Starbucks... need I say more?
Great Coffee and AWSOME service ....... Just took a little longer then i had hoped going threw drive threw!
Great beverage as usual!
Does not allow pre order
The slowest most inaccurate Starbucks location I have ever been to. Avoid the drive through if you can. Averages 5 minutes per vehical.
Went here for the first time since they've just opened and this is my new favourite St. Catharines location! The staff are SUPER friendly and lovely and they even wrote a joke on my coffee! It genuinely brightened my day and I can't wait to be a regular :D
(Translated) Starbucks offers coffee and quality service! (Original) Starbucks offre du café et un service de qualité!
Its a Starbucks
I don't know what to say. Starbucks has horrible coffee. I gave it at 3 because presumably some people must like it. And it's not totally offencive.
8/10 they’re pretty speedy but when they’re not the wait is so incredibly slow. Generally I get correct orders but I’m not super picky with my coffee. The staff are friendly! ✨
Great baristas almost always super fast takingand filling orders
Drive through, pretty efficient, no issues.
Great atmosphere!!! They put the wrong thing in my drink though!!! but it was alrighty!!!
Staff friendly enough, typical starbucks experience. Average size seating area, moderate volume traffic.
(Translated) Good (Original) Bien
Fast and excellent service
(Translated) Cold atmosphere (Original) Ambiance froide
Fairly clean and nicely set up on a corner.
I was in an hurry checked the nearest Starbuck and I got there in 2 minuts (La Salle). For me services is everything, starting from a simple "good morning" tone, and this was the perfect one. What a team! Polite & sweet (hard combination). Fast with the full service (not easy to find it in the morning). I asked for a specific Cappuccino with Soymilk. Just Fantastic. A green tea and my preferred one in the store : the citron cake. I just had a great moment. By the way perfectly clean and every single thing in the rigth spot. Congratulation!!!. Starbucks La Salle- Montreal.
Our family loves the people here, they are always so very nice and friendly. We are celebrating an important event today and the nice associate at the drive thru gave us some cake pops to add to our celebration. Thankyou everyone for your hard work and positive demeanor!!
Great staff. Great service. Awesome coffee.
Not participating in buy one take one.... cost cutting in strawberry syrup... i havent taste the strawberry... just the creme. ????
Always friendly and always fast
This is the place where I usually get my coffee to go. The staff is friendly and service focused.
Love this place!
I love the green tree frappachinos in summer and flat white in winter.
I just wanted to thank Dorian. I wasn’t having the greatest day, and with a little note on my drink he brought my mood up. Thank you once again you the best! I’ve had a really good experience at your location today and always. Thank you!
It is a service that doesn't serve. 1 cream 1 sugar. Go do it yourself. And pay 2 times what you pay at other places for coffee that is not good. But it was clean.
It smelled like garbage and was very disgusting. Barista didn't care really
Friendly and pleasant to deal with, lots of staff to make everything flow better
It was really embarrassing to go here this past Saturday February 5th. They locked the doors and said they were only taking mobile orders because they feared for their safety. There was a peaceful protest and cops on every corner monitoring and Starbucks was the only place closed on King st. Not one violent act committed but they somehow needed to lock their doors. I will be taking my business to Regina st at Seven Shores instead
Gre5
Very quick!
Take out
Very hospitable, delicious , fast
(Translated) Always closed. Difficult to have in stock the displayed products. Exorbitant prices. (Original) Toujours fermé. Difficile d'avoir en stock les produits affichés. Prix exorbitants.
Love them all!
The staff at this Starbucks are always very personable, efficient and helpful. I come here regularly as it's close to several stores I frequent, plus my chiropractor. In summer it's right across the street from the start of the drifting Channel.
Nice modern location and staff was really friendly.
Coffee was good as always. Don't often use the drive through but decided to on this visit Drive through was painfully slow. Perhaps they had to go harvest and roast the coffee beans before preparing my simple black coffee,
Great place to sit have delicious coffee and use great wifi.
Very nice good service. Even made conversation not because they had to but what they wanted to. Great service!
The coffee was reasonably hot, a lot of others, after 2 milks are a bit to cool.
(Translated) Everything about a good Starbucks (Original) Tout d'un bon Starbucks
Always a good cup of coffee and friendly service
All of my experiences have been satisfactory. If they were a friend, they'd be the one that I'm cool with hanging out with a few times a week, or once every few months.
Great coffee and sandwhiches
The staff here are always friendly.
Really mature staff...
Nothing new or exciting!usual fare,not bad!
Personally, I am not a fan. However, this is a well maintained franchise outlet. Nothing more or less than that. Other shops and restaurants are near by.
Great Starbucks. Some of the friendliest barristas Ive ever encountered for a Starbucks chain.
Great baristas, excellent service and feel safe picking up my coffee here.
Totally unacceptable to tell me you don't have change for 100 dollar bill at 5clock pm
light on the ice with the chocolate whipped cream, they make a mean double chocolate chip Frappuccino. Does anything else really matter?
Service was quick and the staff were lovely to chat with.
Great.
Very friendly staff. Never had a mistake with my order. Excellent
Nice employees, gets really busy and you can expect to wait in the drive thru for over 30 minutes in a rush.
Only two electric outlets. Small room. If you want to work on computer and have coffee find another place
Fast friendly service and delicious latte. Great location at the Niagara Outlet mall. Thank you
I love there blonde roast
Got free order when alcar ahead paid for mine
A place to drink very good coffee ☕ and ice drinks
(Translated) Very delicious coffee. (Original) Очень очень вкусный кофе.
Clean, friendly, and good service.
Quality products and good staff. Downside: A bit pricey and annoying noisy chairs. Put some felt pads on them. Dollar store; very inexpensive. Go listen for yourself.
Very nice staff and good quality goods
(Translated) I love (Original) J' adore
I went to this Starbucks all through high school. I've always had great, fast service. Being so close to schools, it is quite loud, so I wouldn't go there to study or have a quiet conversation.
The worst Starbucks ever. The food and drinks were below standard and price was double! Staff was unfriendly and didn't want to take a 50 dollar bill, say what? I believe this is not a regulated store. Do yourself a favor and don't come here.
Love this Starbucks location. Came to visit family in Regina and found myself making this location my go to for coffee while in town. The Manager is very delightful and professional. When I had a question, she was extremely knowledgeable and friendly. Staff were welcoming and on point.
(Translated) delicious and fun good taste (Original) ngon và vui vị caphe uong tốt
Lots of traffic at this location. Coffee is good and food products live up the the standards of Starbucks quality. Location appears to be under staffed at times because of the high volume of customers. Maintaining the store cleanliness is a challenge for staff, but if you are just grabbing a take away you will be fine.
Starbucks is definitely my coffee of choice. 8th street does have the best Starbucks in the city. The cleanest and the fastest service. The Baristas are generally more long term employed at these locations.
I never do go to star bucks
Great location, staff are really on top of things and the back patio is great.
Very friendly staff, quick service with a smile
Nice service nice store
Excellent service great coffee ????
Had a poor experience here... waited 12minutes from the time of order to ask for a refund - meanwhile prople who had come after me were getting served before me. After i asked for a refund, the barrista said “well theyre making it right now but if you want a refund, thats okay, too!” Im sorry but it shouldn’t be okay with anyone working there that a someone paying over 5 dollars for a coffee waits that long to receive it.
Excellent service, knowledgeable and courteous staff. Pleasantly surprised to be able to have a vegan yogourt option.
A Starbucks in Revelstoke?!?!?!?! 'Nuff said. Heaven! ????
Excellent service and great coffee. Dustin was excellent.
(Translated) Good served (Original) Bon servi
The people here are very friendly, they make good drinks and the location is great and easy to get out of. It is just busy enough to have a great background noise, but not enough for all the table to be taken. This helps as the tables are small and sometimes it is needed to move them to have a big enough table.
Ordered bagel toasted with butter. Bagel was delicious however it came with the butter on the side, and was rock hard. Since the butter was too hard to spread had to eat the bagel without it. Also served coffee filled to the brim without a lid, apparently they keep the only lids on the other side of the room. Not fun walking with a piping hot beverage that is super easy to spill since it was so full. Seems like an accident waiting to happen.
Every time I come here the guy that works here is super polite and always upbeat even if they are busy! It is clear that he knows how to do his job!
Staff are always nice and pleasant , coffee is always on point , its Starbucks ,right. My only complaint is the drive thru took over 15mins and that's with 6 cars ahead of me .
So yummy
This place smells awesome! Great coffee always and some very tasty food.
As expected over time they have dramatically improved. The staff are incredibly friendly and they make delicious drinks! My drinks have always been right and they rarely get it wrong. Even if they do they are more than willing to fix it for you. Great location! --------------------------------------------------------------------------------------- Staff are always very friendly, inside is clean. Nice parking lot. BUT... I personally have never had my drink be wrong (I normally only get the refreshers though so really hard to mess up), but several of my friends have. I brought my sister a “pink drink” and in the 10 minute ride home it had completely separated, usually that takes an hour or two to happen. My coworker showed me a video of her dumping out her drink just after getting back to work and it was completely chunky (an iced beverage with a milk product). My two other friends have had their drink be completely wrong more than once. They are new in here so small mistakes are forgivable and they are very friendly, but when it comes to bad ingredients or consistently messing up orders (especially with the price range) I think there should be some more accountability. Especially when it comes to possibly spoiled ingredients as that could make someone sick, they only offered my coworker $8 for having to drink a nasty chunky iced coffee (or whatever it was). If they can sort out the consistency issue then ill be happy to change it to 5 stars because everything else is great.. except the actual thing they’re known for. Also, this isn’t something they can change but the driveway coming out is terrible. Be really careful with traffic approaching from the left as the exit is in a bend so you can’t see traffic until you’ve started to go (and no one goes the speed limit)
Take out
Not very friendly staff.
The service was fine. But not amazing. The staff was acting a little lazy and did not apply the personalized method Starbucks usually uses (a.k.a name on cup, small talk with customers), which is why I did not leave any tip. Their pastry display was almost empty, which shouldn't be the case.
Service
Only Starbucks in town. Inside Safeway, does not offer full range of food choices that stand alone Starbucks have. Some days are great and some days you seem to get staff that don't know really what their doing.
Delicious coffee and beautiful service. 10/10
Garbage compared to many amazing lovely owned coffee shops.
Nothing to complain! Good drink, good and friendly baristas, and one of the few Starbucks that still allows dine-in’s. They also have large collections of the merchandises!
Delicious as always, wait was better than normal but still pretty long.
Ive had starbucks before and this place isnt it. They never get rhe drinks right and its disgusting
Expensive
Because it's Starbucks
I would actually give 0 stars if I could, tried to purchase a venti frappuccino they said they had no venti cups but I could see them putting frappuccino drinks in the hot venti cups.. so I got a grande mocha frappuccino with peppermint syrup and it tastes horrible. Definitely not made how it's usually made at every other location I visit..
Their drinks are really good! Their service is even better
Great service
Love Starbucks!
Quite a good service
The lovely staff at Starbucks went above and beyond for me today by making my special drink (Fuzzy Peach) to perfection! It tastes great and the young man at the drive-thru window was extremely friendly! Will definitely be back and will order that drink again. Thank you!
Staff is super friendly and makes a good coffee, BUT this place is freezing cold!!! It's winter, there's no heat, the doors open wide directly to the sofa chairs, furniture is used and cracked. However there's a nice working space long table, but again it sits directly in line with the doors.
Jayce was very helpful, I really appreciate how kind of an employee Jayce was.
Had a really funny guy take my order through drive thru. I was on the phone with my sister and it made both of our day! Thanks too the goofy guy for making my day a whole lot better, i appreciate ya!
Good coffee and drinks but very expensive compared to other coffee ☕ shops
Yummy
We stop here when we drive through to Calgary and back and the service is snarky every time. I'd it were not my need for a decent cup off coffee I would go somewhere else.
(Translated) Quality service, very courteous and efficient young women. My children 10 and 14 were treated like adults. I loved this Starbuck, I recommend it (Original) Un service de qualité, des jeunes femmes très courtoises et efficaces. Mes enfants 10 et 14 ont été traités comme des adultes. J'ai adoré ce Starbuck, je le recommande
I was in the drive-thru, and the employee asked me to repeat my order twice through the speaker. On the third try, I raised my voice in order for her to hear, and she replied in a VERY rude tone “don’t yell please!!!”. I have worked in drive-thru myself and have never had to reprimand a customer for raising their voice in order for me to hear after I ask them to repeat themselves. Extremely rude service once I got to the window and I was given an expired yogurt and my tea (which I get here almost every single day) wasn’t made correctly at all. I normally have great service here, I love most of the employees but this girl was just unecessarily rude.
Always a pleasant experience. Just had a dark roast but there are lots of options and a good range of snackables.
Meal type
(Translated) Good service, but it would be advisable to make sure that the orders are well in the computer and to warn the customers when they lack ingredients for items of the daily menu. It's understandable that it lacks ingredients for limited stuff, but when it's an item on the daily menu, it's pretty flat to get something that is not really recipe. (Original) Bon service, mais il serait conseiller de s'assurer que les commande sont bien rentré dans l'ordi et d'avertir les clients lorsqu'ils manquent d'ingrédients pour des items du menu daily. C'est comprenable qu'il manque des ingrédients pour des trucs limité, mais lorsque c'est un item sur le menu quotidien, c'est plutôt plate de se faire servirent quelque chose qui n'est pas vraimenta recette.
Always a huge line in the drive-thru, you have to wait around 30-40 minutes to get your order. However, the employees are very nice!
(Translated) Employee not friendly and drink 3/4 full. (Original) Employé pas sympathique et boisson rempli au 3/4.
A new location which had huge lineups upon opening. It's relaxed somewhat now. Easier to get through the drivethrough.
(Translated) Love green tea frapp my fav (Original) Love green tea frapp my fav
Horrible location! Stood there for 10 minutes while 6 employees were behind the counter. No acknowledgement! Finally one employee asked “what do you want?” All I wanted was someone to load a $30 gc, was that so hard to ask? I’m sorry if I inconvenience this employee. Anyways there’s other Starbucks in St.Albert I can support.
Their service was quite slow but the quality of their products was great and their staff was so apologetic and kind about the wait. In their defense, they were PACKED with customers and going all out to get them all served.
Good service nice place bad parking
Very friendly staff. Emilija is always pleasant and very entertaining. Great atmosphere. Menu is easy to navigate.
If you know the Scarborough neighborhood this Starbucks has the fastest service because of low volume. Great service.
Currently only taking orders either at drive through or through the app that nobody wants. You can't just walk in and order. Although you're allowed to sit inside. Just not order from inside.
(Translated) Wonderful service and cashiers always wearing a big contagious smile! Never make mistakes. The only small drawback: the curve in the drive-thru path to get to the microphone is very pronounced and extremely tight. Me and a few of my relatives brushed past a mag on the sidewalk. Which forces me to go to the one on Taschereau, which is a little better in my opinion. To be careful! 4⭐ (Original) Service merveilleux et caissères portant toujours un grand sourire contagieux! Jamais d'erreurs. Seul petit inconvénient : la courbe dans le chemin du service à l'auto pour se rendre au micro est très prononcée et est extrèmement serrée. Moi et quelques uns de mes proches, avons frôlé un mag sur la bande de trottoir. Ce qui me force à aller à celui sur Taschereau, qui est un peu mieux fait selon moi. À faire attention! 4⭐
Good customer service and best for coffee. Staff are fast, efficient and friendly.
Great product and service.
(Translated) Car service always very long. 30 minutes of wait almost every time, morning noon night. (Original) Service à l’auto toujours très long. 30 minutes d’attente presque chaque fois, matin midi soir.
Other
I was just enjoying, the sweet taste of the cream and cocoa and hint of Sweet bitter coffee on my cafe mocha this morning, delightful fresh hot, delicious pure, real and good ingredients, worth the short drive, and totally worth the delightful friendly, warm and endearing attitude of the staff, If you want good coffee, good service, and to be treated how you imagine being treated in this world, come to Starbucks another Belleville or Trenton they'll treat you well, you'll be glad you did
Great Coffee and very Nice staff
Worst costumer service ever
Nice and relaxing.
Definitely not the best service that I have had . I got onto Queensway and realized that my beverage was made incorrectly, went back, waited for a new one . ..I wasn't even offered a complimentary beverage for the inconvenience.
A really good London fog and lemon loaf while listening to some nice jazz
Service was as sweet as my smores drink. Yum
Great Coffee
Best coffee ever.
Love the coffee
Good place
(Translated) You well (Original) Te bien
Friendly service, Starbucks app rarely works here
Great staff friendly .... Love the pumpkin spice latte.
(Translated) Smiling, efficient and courteous employees. Always a pleasure. (Original) Employés souriants, efficace et courtois. Toujours un plaisir.
(Translated) Fast car service !! A little more expensive than elsewhere but the products are of quality (Original) Service à l’auto rapide!! Un peu plus cher qu’ailleurs mais les produits sont de qualités
Great service
Love starbucks
Service and coffee are good. Premises are outdated.
All of our drinks were all perfect !! Excellent service with a smile ?
Ugh
There was a fly in their pastry counter. Yuck!
Very clean facility, friendly staff, delicious offerings!
Perfect midway stop driving from TO to Sudbury. Clean, quick, and always great service. Chai Latte and a chocolate chip cookie keeps you going on the drive. Will return every time I do this drive.
Love it. Great beverages and awesome staff
The staffs are great ...just everytime i go there 90% of the time they are out of what I want - dragonfruit / strawberries to make the lemonade... super bummer :(
They were very patient with my in depth order.
Service
I have an easy order so it's not a problem for me. Coffee always tastes fresh.
Staff are friendly and the place is clean. The music is good as well. P.S:went there to see the cute guy my friends been talkin about. LoL
Very nice
Can't go inside for some reason, Super inconvenient for people with trailers. Had to create an account just to pick it up at the door and when I got to the door for pickup they ignored that I was there for 5 minutes and then asked if I was waiting for the washroom.. why would I be waiting for the washroom at a business that you can't go inside.
No matter how many times I try it ugh
Quick friendly service and very clean. Keep up the good work!
Ex wife's favorite drink destination.
Love Starbucks coffee. They have enough varitey that there is even stuff for kids. The staff at this location are usually very friendly.
Amazing store super friendly delicious coffee will be back
Haven't been out of the house in a while and when I went to the drive thru and found out they no longer carried one of the things I liked, I wasn't sure what to get but the barista recommended one of her favourites and it did not disappoint! Super friendly and made my day better :) Thanks!
Great tasting coffee
Very friendly staff but consistently slow service. One of the slowest Starbucks I've ever gone to.
2 words.....caffe late
The hot coffee heres ok but when I get the frappuccinos I get some weird chemically taste from something they add to it.
Sweet Starbucks gas station on edge of Revelstoke
The manager here must have rule! All baristas must have fun and make everyone feel welcomed! BE WELCOMING should be awarded to the baristas served us today! They make waiting time in drive thru worthwhile lol.
I come here basically every day. Staff are wonderful and super friendly. Kat is an icon and makes stellar drinks, she is my favorite barista.
I am quite the fan of Starbucks and the crew are usually very polite and friendly. What I can't understand is why do I get 3/4 cup full of latte when I paid for a full cup? Is Starbucks gonna lose that much money on this already pricey beverage if they full the cup for the client? Hmm, the things in life I have to question.
(Translated) Very good latte deca and lactose free cappuccino Helpful staff (Original) Très bon Latte déca et cappuccino sans lactose Personnel serviable
My son had recently bought one of the products from this brand and he liked it a lot. He has been buying things from this company since then. I am pleased with the outcome and therefore, would recommend it to everyone.
Great coffee, this one is very busy and it can be difficult to find parking.
Just wish they would carry protein boxes, especially fire grilled chicken one!
Fantastic service!
Long lines and over priced
Best service, great staff
My favorite Starbucks location. Staff are friendly, facilities are clean, and during normal operation there is plenty of seating.
Busy , friendly service ,never disappoints .
They'll process your dumb drink requests accurately as possible and the drive through staff are as kind as you could ask.
Too kong of a line slow service not enough variety how do u run out of cold brew? I like the chemong one mhch better.
This location is awesome. Quick service, amazing customer service. They always seem happy and chatty. If they do make a mistake, which is rare, then they are quick to fix it and instead of pouring the drink down the drain they offer you a free drink anyways. We have tried giving it back to the staff so they can have it but it is against their policy I guess. Great location and we continue to return time and time again.
Usually pretty busy - best to order ahead and pick up inside. Also noticed a lot of people not wearing masks inside which is annoying considering it is pretty small area inside.
(Translated) Excellent coffee and service! (Original) Excellent café et service!????
Fast but crowded nice and make really good drinks
Meal type
Friendly, knowledgeable staff and great coffee.
Lazy saff. Not friendly and careless. It took them 25 minutes for one decaff grande coffee... Never coming here agai. The other Starbucks down the road on Lansdowne and Goodfellow, inside Chapters Indigo, on the other hand is like day and night compared to this one.
It was good! I've actually never gotten Starbucks before today, my 6 year old loved her vanilla frappe (I think?) And birthday cake pop! The girl at the drive through was super friendly, asked me about my day and made conversation, it was nice.
Quick service, friendly staff, and delicious snack sized breakfast items. Pricing could be lower!
Nice roomy interior and outside seating,friendly staff and excellent fresh iced coffee.
The staff are working very hard and its always extremely busy at this location. Mobile ordering is usually the best but the system needs updating on more accurate waiting times. But my drink is always fresh and tasty!
Best coffee there is. Professional, clean, and doing the best they can during Covid times. Look forward when the cafe comes back to normal.
Poor parking. Only 1 bathroom. Staff don't wipe counters it tables off Floors dirty - corners disgusting Patio needs a hosing down Big stinky garbage bin right by osyion. Stinky!
I always order on the app in the morning. When I arrived there today they were out of the drink I ordered. I asked for two other drinks they were out of as well. I got some guava mixed drink that was overly sweet. The slice of banana bread i got was a tiny little end piece and the egg bites I got one was hard. When I asked if they knew when they would get my normal drink order back the one woman behind the counter simply shrugged she shoulders. Usually the customer service is much better. Today the whole experience sucked.
Staff is amazing !!!!!!!! Honestly gold star level But I am very sad, Because they're in the touristy area they charge a little extra for their products, and can not take off the extra amount even for student :(
Friendly staff! Awesome service!
Never a big fan of Starbuck then my wife got the app. They do pretty good marketing. She gets offers and I guess is drinking more of their coffee. It's not the best espresso but the stores are comfortably designed. A lot of younger people like Starbucks.
Friendly service
Seems to run out of items. Busy place so it is a bit slow at times. Wifi is unusable at most time. Friendliness is hit and miss. Cleaniness is consistant.
Server lied told me they only put the wrong topping on my drink so id take the messed up order when I left I drank it and it was not at all a strawberry beverage it was the exact same drink my partner ordered which was Carmel for 7 dollars a drink it would be nice to get the right one and have some honest staff
My absolute favourite Starbucks!! I always go there to study or work my schoolwork and I have to say most of their clients are doing the same. During finals, it’s a library in a coffee shop! I absolutely love the staff, as they will always try and make the best drink for you. Even if the one you want is special, they will do their best to meet the expectations that you’ve set for your creative beverage! In addition, their food is always very filling, tasty and healthy. All in all, I highly suggest you swing by and grab yourself a hot creamy latte!
Huge line up but worth the wait
Very good star bucks. Accurate orders friendly staff!!
Great service.
I told myself I was going to write a review yesterday and it slipped my mind. Went in for a Coffee and a Mocha to go. It was Super busy, but the person (Hollly) just put my order herself just to help her team and with the order flow of the place. super impressed with the initiative
Never disappointing
Quick friendly service. Our two lattes looked and tasted great. The location at the Petro Canada station makes it easy to gas up and grab a great pick me up drink.
Busy busy location but very efficient and fast service great coffee friendly baristas !
????
To the girl working jan 18th at around 930am THANK YOU!!!! I came to the drive thru getting a breakfast item to start my busy day st work and realized I forgot my wallet at home. She was so kind to give the item to me free of charge. It made my day and was nice to have some friendly people out there still caring . Thank you!!!! I owe you snd your starbucks team next time I come
Such amazing and friendly people working there. I look forward to going there every chance I get! Kiwi starfruit lemonade in the biggest size. Gimmie!!
I went through drive thru tonight and the person on the speaker was talking really nice to me However when I got to the window I saw my one coffee sitting on the steel counter waiting for me and two employees kept laughing and yelling and talking to each other while I waited for my coffee by the time I got my coffee, it was cold. I usually come in the morning and I guess its more chill at night and the managers dont care as much.
This location is overpriced.
Its starbucks ..... they are always great
The most friendly and attentive service of any Starbucks around!!!!!
small but is ok, and as always expensive for a starbucks
About time, ????.
Good coffee, great crew, nice layout.
(Translated) There are few seats, and the toilet must be opened with the clerk with the key (Original) 座位少,廁所要跟店員拿鑰匙開門
Perfectly friendly staff. But. I ordered a blueberry muffin. Yikes I got one that’s soggy and no streusel on top! The only reason I buy this muffin is for streusel. Kinda ruined my morning! Always check what’s inside the bag.
Always need that coffee
Friendly staff, and I've never had a single problem.
Fantastic
Today I had my first Starbucks experience ever. I went to the Welland location. I only went because I was given a gift card from a friend in appreciation for me being a frontline worker in one of our hospital Covid Assessment clinics.And now I know why I've never gone before. Given the current world we live in I chose the drive-thru. I will never go to Starbucks again. I waited 21 minutes before I could even place my order And then another 10 minutes before receiving my coffee. What on earth were the 20 cars in front of me ordering?! I will NEVER wait for 31 minutes for a $6.00 cup of coffee again. ???? Perhaps I will give the remainder of my giftcard to someone who has that much time to waste.
good place!~~
(Translated) Excellent service. Expensive! (Original) Excellent service. Dispendieux!
Very friendly staff
Take out
Fast, friendly and delicious drinks!
I usually like going to this Starbucks its the Starbucks I always go to but this time I went..... Holy socks the man taking my order was not happy, the lady who made my drink didnt even read the side part she was not nicest but did remake my drink, it just sucked and I'm going to drive to a different one for a while.
Great location, ample parking. Quality beverages. Great, friendly staff.
Amazing service and nice Christmas tree More whipcream Mocha
Wonderful courteous fast. And they have gluten free snacks.
Coffee took a long time and the batista was not a nice person
Although pricey the beverages are good The thing that drives me crazy about this location is the music is always so loud you can't have a normal conversation with anyone.
It's not that I dislike this place. I haven't been in a while and I wanted to go and purchase a gift for a friend and was very surprised to see they no longer carry gift items. I was sure they had a cup of coffee mugs and something else but nothing like they used to have. I was very disappointed.
40 min after opening they have no coffee. They are the only Starbucks between themselves and Victoria open at this time. I'm working on 2 hours now to get across the #%^& malahat. And no coffee. YOU HAD ONE JOB!
Very good coffee and swits.
Good coffee clean restaurant
It's perhaps our first time at a Starbucks outlet. Have a very limited menu available besides their coffee.But then again they are famous for their coffee only I reckon. Then from this limited menu some items were not available or as the person there said " sold out " The shop appearance though was quite nice and they even had outdoor seating. It seems like a quality outlet too - judging by the appearance and setup. More importantly we liked what we took - scones and a burger Prices seem reasonable too and the staff were helpful.
Service is good on most days. Sometimes I wonder why an extra body is harping direction rather than working the line. They have two cash stations.
Starbucks
Outstanding service. Paige is the sweetest barista ever, she’s so kind and takes time to chat with customers.
Friendly service! Luckily this store never messed up my order.
I don't drink much coffee at Starbucks or anything else. But when I had both coffee and snacks were ok
Fantastic, as always!
They need more outdoor patio Umbrellas
I gave it 4 star because of the staff! Nice group of humans! Coffee was ok, but should have been better considering it cost 16 bucks for a drink, coffee and a tea!
Love SB ????
Pumpkin Spice makes everything nice....don't need to say more (try the cold brew)!????
Starbucks is to expensive
Drinks have been off lately. Dragon drink seems to be watered down.
I always love Starbucks. Prices may be steep. Yet l go there over T.H. my order is always right and l feel taste much better. I love they breakfasts.
(Translated) Place closed damage .. (Original) Lieu fermé dommage..
????????
Ordered 2 drinks in the drive thru at 3:07pm. Arrived at the drive thru window at 3:32pm. Only the cold drink was supposed to be cold but 25 minutes sitting on the counter will also chill a hot cup of coffee.
Friendly staff, good atmosphere. I would prefer that it were a bit cozier--the open concept is fine, but I prefer a few seating options that are a bit more enclosed (a nook, a booth, etc.). That being said, there are smaller tables and larger ones, which is great for meeting with people or working on something.
Chestnut Praline Latte. Is awesome.
Amazing products and great staff
Horrible manager, extremely prejudice.
Friendly baristas enjoyed service.
Super nice and fast service.
Quite a busy location, never a lack of lines on Saturday afternoon. Plenty of seating within Starbucks and in the mall that it is connected to. Fast service when ordering over the app. Seating area had charging ports available and free wifi as per usual. Mostly a clean and convenient location.
Expensive coffee but almost worth it because it taste so rich and strong.
Whats the point of mobile order if they bring your coffee and food 15 mins after the time they said…
Amazing staff. 5 stars
Great service - staff is always friendly. There have been several mix ups with our orders lately, however. Lots of trips back to swap out a drink or get the right order.
College Heights Starbucks is probably the best SB in Prince George.
Horrible customer service , as well as extremely slow service ! Waited 45 mins for 3 drinks.
I went in this morning to grab a coffee after being at the pet store with my chihuahua. I order my coffee and as I am about to leave an employee decides to ruin my experience by telling me no dogs allowed. Couldn’t have told me when she saw us walk in. Waited u til I ordered, paid and was leaving. I find this rude and uncalled for. I’ll take my business somewhere else next time.
Fast, courteous service and very pleasant atmosphere.
Its a Starbucks. Nothing more.
This is one of the most toxic work environments I have ever heard of. As a former customer I am appalled that starbucks treats their staff so Inhumanely. Who wants to drink something where hard working people are being so grotesquely mistreated?The image starbucks puts out to the world is drastically different than the working conditions they create. PLEASE if you go to starbucks PLEASE practice patience & understanding with Frontline staff as YOU HAVE NO IDEA what workers may be going through due to mismanagement. It's always the frontline staff who getting mistreated for upper levels of management not doing their jobs and failing to treat everyone with respect.
✋
Things have been good
Meal type
Good location at the corner of tourist roads. Small store but great service.
The barista was very polite and asked me about my day and what I was up to for the rest of the day
Always good smiles ????
I had a complicated order that was done perfectly
Well run Starbucks. Fast service, but the staff always seems to be newborn in training. Lots of indoor seating.
Great service at this location. Would give it 5 stars but the parking here makes it relatively difficult to stop and grab coffee at some times of the day.
Great location. Pretty average Starbucks. Love that you can say "medium" and they don't force you to use the pretentious Starbucks cup sizes for ordering. If you're used to Tim Horton's and don't often go to Starbucks, prepare for a long wait - sometimes 10 minutes or more, depending on what you ordered and how busy they are.
Everything as it's marketing promises
(Translated) Super jovial staff Fast service (Original) Personnel super joviale Service rapide
Clean and fresh but I bit pricey
Friendly staff/partners
My fiancé's favorite.
coffee of the year
(Translated) I love spending time in this Starbucks but it is so COLD !!!! The air conditioning is so strong that it feels like a fridge ... Bring your tuque and mittens if you want to stay longer than 15 minutes. ☃️ (Original) J'aime passé du temps dans ce Starbucks mais il fait tellement FROID!!!! La climatisation est si forte qu'on se croirais dans un frigidaire... Amener votre tuque et vos mitaines si vous voulez rester plus de 15 min. ☃️
Mobile order being prepared so quick and the store has cozy warm ambience. ????????
clean interior, friendly & helpful staff. nice little spot for a relaxing drink/snack break.(nov. 2018)
Ok but staff not actively engaged with customer.
Nice Starbucks location with very friendly staff. Always a good crowd and you don’t wait overly long for your drinks either in-store or in the drive through. Lots of seating and places to charge your devices. Always enjoy the drinks that I order here.
The staff here are always very friendly!!! Never make mistakes with my order.
Meal type
Overall good experience
Great staff. Very friendly. No issues with my order.
Because it is Starbucks ???? in Sydney NS! Consistent experience with all Starbucks all over.
(Translated) Good (Original) Bien
Great location, service is always quick and friendly :)
Chairs are not comfortable and the temperature sets too cold Can’t stay inside
Dont have much ingredient, no strawberry no peach sytup etc
Good coffee.
Great patio, and excellent staff.
Always delicious, very consistent visits everywhere there is a Starbucks. If they mess a drink up, they'll fix a drink up. Chai latte. Yes please.
FINNAY!!! ty for your service with a smile cant see it but can feel it with your voice! ???????????????????????????????????? you bring sunshine to gloom and frothy to warm hugs of flavour favorites!! see you soon!! ???????? 100% QUALITY
Iced coffee is delicious from there, better than Tim Hortons
So I guess when someone askes for tea with 1 cream 2 sugar that translates into not adding anything to it. Very poor customer service
Not a great location. Being somewhat isolated, this Starbucks is fairly high traffic with not a lot of seating. The local middle school kids will drop by for lunch. The parking lot is extremely small. Many of the spaces are reserved for other business. There is no street parking in the vicinity. It's still a Starbucks, so you can expect quick, convenient service and standardized coffee.
The most expensive Starbucks I've ever been at and the coffee was very old. Not woth it
Similar to all Starbucks. Good coffee a bit of a wait.
Best starbucks to go to in the area! Jackie was so welcoming and helpful! I’ll definitely be sticking to this location from now on.
Quality of coffee and service is outstanding.
I like the white chocolate mocha here with whipped cream. Melts too fast though. Prices are pricey here but atmosphere is what you pay for. I was at Cornerstone Star Bucks. They have seating outside which is nice. Its quiet here so you can talk. They have some interesting products for sale.
Terrible made fun of my name laughed at my hair and clothes, unacceptable
Nice place to relax
(Translated) Average (Original) Moyen
Went for a coffee with a friend was so relaxing and the coffee so delicious
(Translated) Too slow !!! (Original) Trop lent !!!
I haven't had a bad experience yet at this location. The staff are friendly, which is important.
Very good, friendly staff, 10/10.
For those who complain about staff, I ran into Gunita recently. I was sooo impressed I asked someone for her name. What outstanding character! Give her a raise!
Usually quick service, friendly staff. I like the iced tea lemonade
Its Starbucks. Its quality, even though I had to put my drink on layaway.
Excellent service.
(Translated) The staff are very helpful but the drive-thru very slow. We must improve this (Original) Le personnel est très serviable mais le service au volant très lent. Il faut améliorer ca
Quick easy drive-thru, decent inside. Service was normal for starbucks. Had a particularly good lemonade iced tea here.
My time was very nice and the staff was very good
Other than the rude batista at the drive through window...and the fact she got our drinks wrong and said...that's what you ordered!! Nice place other than that...
The drinks taste like every other Starbucks. However, for the size of the space inside, the seating is a little sparse.
Great staff
Always fantastic service
Leader Post printed an article staying this was Regina's first stand alone Starbucks. Was informed by staff today this is not a corporate store... Can't redeem star rewards or collect them here.
Favourite spot to sit and work with a coffee. Internet is pretty good at this location.
The staff here is more friendly than any other location I've been too. They actually take care of you!
Just a walk-in offering fast coffee to go. Small corner facility a top of Clifton hill.
Wonderful staff, they were so patient and friendly!
Super
As usual, super tasty peppermint mochas. Ordering through the app for speedy pickup is awesome!
I have tried to support the smaller coffee shops within the area - but I have received terrible service, unable to take canadian cash currency (card only), inconsistency and lack of accountability. Starbucks has always provided exceptional service, any errors are met with accountability and sincere apologies. The cafe is always clean. They accept payments of all types. Also the the growing selection of vegan items has me thrilled. Thank you Starbucks
Always friendly staff...wasnt too bad of a wait
Understaffed. 2 employees. Both working hard but super slow.
Great service and good seating
This place is not owned by Starbucks. They refuse to take SB card and charged "visitor fee". Scam alert!
Waited 10 minutes to place my order. My understanding is Walk-ins don't get the same priority as mobile order.
Its definitely coffee and its definitely the closest to my work, and thats definitely all I need to keep going back for more.
Absolutely amazing! Weekday morning crew is beyond A+ quality for beverages and service. Will keep coming back!
Good coffee!
Do not like their coffee at all Won't be back..
Good to grab a cup of coffee on the way to school
Fast service
Good coffee just found it to loud to work in here.
Nice!
Horrible service throughout the entire time there. I was planning on specifying who the highly unprofessional barista was; however, she was covering her name tag it seemed (at-least she knows she is giving a bad impression). The barista had short black hair and stickers on her name tag. Asked no questions about how my day was going, did not say you're welcome, and did not say goodbye. Even went as far as placing a empty tray infront of me when i politely asked for one. If you dont like your job, leave.
Stopped in on the way it of town. The young lady who helped me (I'm sorry, I don't remember her name) was SO friendly. I will be back, even if it's just to talk about our Asian heritage. Haha.
They always have the BEST drinks and friendliest staff. Love this location
My experience was great
Great coffee and staff
I absolutely loves Starbucks they have wonderful drinks I'm always going to there to get my coffee
Always good
Over priced....
Good and a libary
Always friendly staff.. love the guy in the drive thru very energetic.????
Meh, they are all different
Well, my drink was delicious but $9.10 for a grande (medium) peppermint mocha..shame on you Starbucks the pricing at this location was ridiculous.
The usual Starbucks. Friendly staff. No public washroom.
Good peppermint mocha!
Meal type
Great coffee
took forever to make my drink because it was forgotten.
Wow worst service and drinks I have ever experienced at a Starbucks in my life, and I am a very frequent customer. It was my aunts birthday, they refused to do the birthday drink which we accepted. Then we ordered the rest, they then forgot the birthday girls drink, and then made her pay for it because the lady forgot to add it last time even though she was the one who ordered first. Then the drinks we received were terribly made, and mine which I get nearly everyday the same way - was all ice, much more than normal.
What can I say ,it's my coffee place
Great place , so pleasant to go there & great Customer service
Fast drive-thru and very polite!
Found the coffee very bitter,, not for me
Overpriced but great coffee and snacks
Good
Got the order right...and relatively fast
They're quick acknowledge you friendly and accurate
Good but expensive!!!!!
90% out of stock. Doesn't matter what you need to order...
Always super friendly through the drive thru, ask how I'm doing. A few times they've written something on my cup, honestly made my morning. My favs are the iced matcha with sweet cream foam or a vanilla iced chai in the summer
New renovation! Looks great. Not crowded. Friendly staff. Super quick service.
Amazing service and very friendly
Friendly staff. I've never had a problem with their drinks, but when you start to custom order your own drink. Especially a custom iced espresso. It is never filled to the top (75%). That's where the 1 star is missing.
Service very poor, first we find out that we got charge extra and nobody could explain to us way until I read other reviews about Tourist tax even tho I’ve were not tourist. Girl in blue hair she didn’t feel like working had hard time to take order, didn’t know what is going on so it had to end up that they will mix up our order Instead large I got medium .... What pissed me the most that after blue brain sorry hair with her friend started laughing very unprofessional I will never visit this one again AVOID!!!!!
I wish I could give a 0 star rating. The baristas were very unwelcoming and rude to me. I have been to lots of other Starbucks and have never been treated this poorly. One of the baristas, I think her name was Emily (had short red hair) was incredibly rude and dismissive. I was looking for a certain drink and she was very unhelpful so I ended up getting a regular latte (which wasn’t at all what I wanted). The store was really loud so I guess she couldn’t hear me but instead of politely asking me to speak louder, she yelled in a very condescending tone “could you just talk louder, you’re too quiet”. No please, no consideration. I was very uncomfortable and felt mistreated and will be avoiding this Starbucks until they make some serious changes. Usually at other Starbucks’ I have been to, the baristas are always so friendly and helpful and tell me to have a nice day. None of that happened here. I never write bad reviews but this experience just left a really bad taste.
Very good place to people watch and kick back. No parking lot and limited street parking
Is it Is an addiction or is it a lifestyle either way Starbucks Great environment amazing coffee I was a Tim Horton's man for the longest time and my mom got me into Starbucks now I'm hooked
Wait time took forever, over 20 mins to get coffee
I am a big Starbucks fan. This store knows me and always remembers me and my order. Great service
They are fantastic! They take very good care of their customers and they’re so friendly!
Over Priced Coffee is all Starbucks is! What a Rip Off!!!
Awesome
Poor customer service at this location. Stood at the pick up counter for 4 minutes without any of the 6 staff acknowledging i was there.
Love Starbucks and so glad its finally back in Welland. I get that you just opened but don’t put someone who has no idea how to make items nor the ability to look up the recipes on the ‘make drink station’. Everyone was positive and trying hard but you’re hobbling yourselves.
It's the Best!!!...They go beyond, in their service and quality. Very friendly. Fast and efficient. It's Great!!! You'll love it there.
Great service. I got a free gift card!
One of the best Starbucks I've been to. Great job
(Translated) Very good service! (Original) Très bon service!
Love this place..comfy
Excellent...
Great drinks in the summer and good hot drinks as well.
Service
grande strawberry coconut no ice & grande guava passionfruit no ice???? Drinks with no ice...leave you more room for imagination...
Service is always excellent.
Great place but car line up is crazy!!!! Last night past 9pm : 9 cars; this morning: line up extends to the street! That coffee must be amazing!
Drive-Thru can be a bit slow; drink errors frequency of occurrence higher than other Starbucks experienced in Southwestern Ontario.
Nice store,,
So yummy
Staff are friendly and warm.
VERY slow service
Very RUDE and unprofessional. the barista there literally tried to embarrass me for asking for water after I had bought a drink and pastry confronting me and saying that I had to PAY FOR WATER. Dont even get me started on their disgusting manager who asks for everyones snapchat and number.
Renown chain cafe with many choices of coffee and delectable pastries. Friendly service.
Excelente service....
Terrible experience. Got the order wrong. Lazy and careless staff.
I love that they are getting more plant based drinks!
Great staff Sharon*
Can't beat Starbuck.. great service
Some of the best staff in any Starbucks I've been to. And they usually make my drinks right.
(Translated) Good coffee (Original) Bon cafe
I go here at least once a week and the staff are always SO nice and helpful!
Its ok
Enjoyed iced coffee and relaxed chat
Waited 45 min in the drive thru, for them to say sorry our system has been acting up since 8 am. They gave us our drinks for free, but were not made right. Wasn’t about to sit there and waste more of my day for them to remake them. I don’t understand why there’s 8 plus people working in there and it’s the slowest service ever.
The baristas at this location are all super friendly and nice! Location is clean, quiet on weekend mornings when I go.
Wow
Went today(20 nov 2019) to have white chocolate mocha around 7.35-7.45 pm at university village Nanaimo Starbucks . I was the only guy at the order counter . No one greeted or approached at the counter to ask for myorder . It was not busy at all . The guy at the shift was standing in front of me but did not bother to take my order . Instead he punched his personal coffee order and asked his fellow colleague to come over and process his staff order( as I saw he was given a staff discount ) . After that my order was taken by the girl who processed that guys order . Not expected such kind of service from Starbucks where they don’t have the customer first attitude. Highly disappointed . Wish I could give zero stars . I know this comment really won’t matter to Starbucks but this would probably be my last visit to Starbucks.
Usually a long wait for your beverage because it is also a drive thru location. Good amount of seating.
Great staff and consistent quality. A little slow, but that's because it's so busy. Orillia needs a second location.
This business is an equal opportunity employer that reflects the Parry Sound Community and supports it! best Starbucks in Canada.
Soooooo slllooooow
Friendly staff. The last time I went in I was unsure of what I wanted so they gave me a few suggestions and I tried the one and it was very good!
Meal type
Great service
(Translated) The employees are extremely nice and / or kind! Always there to meet our needs. (Original) Les employés sont extrêmement gentils et/ou gentilles! Toujours présent pour répondre à nos besoins.
Just wanted to give a shout out to Darren. He provides excellent customer service.
This is the worst Starbucks, they're always out of stuff and when they do have what you want it's never done right. Also see staff using the cash register then touching food immediately after. Not worth paying Starbucks prices at this location.
(Translated) I spend regularly in the morning before going to work and one word to say wow !!!! The good mood of people drive is contagious in addition to a great speed of execution. Excellent service at all times! (Original) Je passe régulièrement le matin avant d'allé au travaille et un seul mot à dire wow!!!! La bonne humeur des gens au drive est contagieuse en plus d'une belle rapidité d'exécution. Excellent service en tout temps!
Great cold brewed coffee. Too bad we couldn't order from outside and pick up.
(Translated) I love (Original) J'adore
Great coffee
Really good service, love the vanilla bean latte
Really convenient place. Great service and nice environment and sitting area.
.....so...........slow........
(Translated) Delicious your products (Original) Deliciosos sus productos
(Translated) Friendly service, helpful (Original) Freundliche Bedienung, hilfsbereit
Great location! Parking available. Friendly staff. Great layout.
friendly. not much for cups though. will be back
Generally would be 5 stars but a barista told me yesterday when I tried to order a drink that I should not eat artificial sweeteners because they are "bad for you" .
Starbucks constancy and friendly staff. Convenient location
(Translated) Coffee .. again and again yes there is a wide variety of product ... but most importantly ... coffee thank you (Original) Du café.. encore et encore oui il y a une grande variétés de produit...mais le plus important... du café merci
Went in to get the buy one get one free drinks, asked her if they were still on before I ordered she said yes till 7 and then was still charged the full amount, and girlfriends drink was wrong.
Poor service
Love it
Coffee was perfect and the staff wonderful!
Pumpkin Spice Latte - delicious!
A little too crowded in this COVID pandemic. Otherwise the Americano Misto was delicious.
Great location and staff very friendly and knowledgeable
Bold.
The white guy with the glasses and ponytail, just be aware of him!!! He already made my drink and put on the side and he purposely made me wait for 30 minutes just for 1 drink. I don’t know he is discriminating me or not. According from other reviews, i guess this is not the first time. Very rude guy. I do not recommend this location.
Awesome staff! Friendly and great service!
Stafe are amazing
Love their iced coffees
1/2 hr in drive through and still waiting.
Nothing special, limited seating.
Jake and Josh always make it such a treat! Always put me in a good mood and leave with a smile on my face, great service!
Meal type
Best customer service (consistently) of any drive through I've visited!
(Translated) Sometimes a little hit or miss for the service but it's nice to go there to study while drinking his coffee (Original) Parfois un peu hit or miss pour le service mais c'est bien agréable d'aller y étudier en buvant son café
Quick service and pleasant workers
The white chocolate mocha is the best
Very friendly
Love my flat white!
I love my Starbucks and the staff at this location is positively awesome ????
Awesome staff
Great product...its only going to get better.
Fast and friendly service. Made my green tea Frappe to the way I wanted with cocoanut milk and frappe chips and peppermint and classic. Always made good there
A lot more expensive than other Starbucks and coffee was terrible. Gave me the first cup before brewing was finished and it tasted so bitter and about 4 times stronger than it should plus there was bits of coffee ground. Didn't think it was possible to ruin a cup of coffee.
(Translated) I arrived at the drive-thru and got into the queue 30 minutes before closing. I got to the microphone to order 15 minutes before closing time and the clerk said "sorry we are closed" by refusing to serve me. There were still 4-5 cars last me. I have been going to this Starbucks almost everyday since they opened about 5 years ago. I told the attendant, advising him that he had just lost a loyal customer. They just had to put a cone to close the queue if they didn't want to serve people anymore. What a desappointment ! (Original) Je suis arrivée au service au volant et me suis placée dans la file d'attente 30 minutes avant la fermeture. Je suis arrivée au microphone pour commander 15 minutes avant la fermeture et l'employé m'a dit "désolé nous sommes fermés" en refusant de me servir. Il y avait encore 4-5 voitures dernière moi. Je vais à ce Starbucks presque tous les jours depuis leur ouverture il y a environ 5 ans. Je l'ai dit au préposé en l'avisant qu'il venait de perdre une cliente fidèle. Ils n'avaient qu'à mettre un cone pour fermer la file d'attente s'ils ne voulaient plus servir les gens. Quelle déception !
The give the worst service. The mess up your coffee and get offended when you ask for a replacement. It's always 30 minute + wait times. They charge me for extra coffee, my frap hardly tasted like coffee so I told the lady at the drive thru and she tells she can reimburse me but cant add coffee to my drink. She was rude. Hate it there.
Like all the really good things even coffee is no where - as good as it used to be! When really good coffee is brewed ah! the aroma ... you can even taste it - then that first sip ah! that is real coffee! I don't think anyone really knows that there senses have been damaged from burnt beans and chemical additives ... Does anyone remember that good coffee?
Canadian Starbucks
Need to be cleaned up a lot.
Clean place to work
Lineup a lttle slow, but once I got to the head of the line service was prompt and courteous. Staff all wore masks (????) and most customers did as well. Fortunately I was able to keep my distance from those that didn't.
Very quiet and relaxing to hang out with
(Translated) Very good cafe courteous and pleasant customer service. (Original) Très bon café service à la clientèle courtois et plaisant.
I love it here and the ppl that work there are always so nice to ppl
Love coffee and consistently delivered from store to store. Always pleasant service, as they are trained and it sounds like they are well compensated. You get what you give in terms of the service you are expecting.
Staff can be unfriendly. Other then that, it's a good location with lots of room and tables
Breakfast
(Translated) Good service! And the matcha latte is delicious. (Original) Bon service! Et le matcha latté est délicieux.
Excellent customer service and the coffee is great
My favorite place ????
(Translated) Very long wait (Original) Très longue attente
Updated store ... attractive, a little echo-ey, nice layout, good vibes, nice staff.... so thought to try some of the coffee....asked for a Blond .... they suggested a "Clover", instead. I took a couple of sips....it was the most AWFUL coffee I have had in years. I poured it down the drain outside the store.
Great start to the morning. Staff is always so friendly and they always make sure my drink is correct.
Great options
(Translated) Starbucks being a global chain of cafes, I was hesitant to go there, but I thought, let's give it a try! But it will be the only one ... The main point that makes that I will not go back ... is that everything is disposable and it is very sad with all the people who will have their coffee there every day. I understand for the "to go" although you can always bring your reusable cup, but when you drink on the spot it is flat. A girl who tries to protect her planet by buying smart. ???? (Original) Starbucks étant une chaine mondiale de cafés, j'hésitais à m'y présenter, mais je me suis dit, donnons-y une chance! Mais ce sera la seule... Le point majeur qui fait que je n'y retournerai pas...c'est que tout est jetable et c'est bien triste avec toutes les personnes qui prendront leur café là à chaque jour. Je comprends pour le "to go" bien que tu puisses toujours amener ta tasse réutilisable, mais quand tu bois sur place c'est plate. Une fille qui essaie de protéger sa planète en achetant intelligemment. ????
Drive thru service was great!
Staff Polite
The staff is always super friendly and understanding, they’re always willing to offer tasty suggestions when you’re not sure what to drink or they don’t have what you were looking for!
Doing a TERRIBLE job of social distancing. Lawless.
Lovely staff quick drive thru! I love how the staff chat me up in the morning while waiting for food. They're so pleasant ☺ and it's a great way to start the day !
For the third time in a row this starbucks has made me the wrong order. I keep ordering chai tea lattes and they keep giving me black tea. I live out of town and for some reason keep trusting that when they say "here's your chai tea latte" and hand it to me, that it is in fact a latte. By the time I get home I just dont go back because its 15 minutes back into town. It's a huge waste of my money when I pay for a latte and get a black tea. Really frustrated with this.
Great service, courteous staff and clean
(Translated) Very courteous and professional staff. Fresh products and always delicious! I recommend ! (Original) Personnel très courtois et professionnel. Produits frais et toujours délicieux ! Je recommande !
Starbucks sucks
(Translated) Very good strawberry juice, but queue too long. (Original) Très bon jus de fraise, mais file d'attente trop long.
Does not carry all the normal drinks and snacks like a regular Starbucks. Too bad ! JC
Terribly slow service. Waited 23 minutes for one coffee. They seem to take priority of mobile orders over people ordering in store. Saw 3 people walk in and get their drinks after I had ordered.
I literally dont think the guy working here could be any slower. Legit I watched the sun set through the mall windows
Courteous Attentive and always on point Amazing team working there ????????????
This is my favourite Starbucks in Toronto. It s large and more seats. Very comfortable and very friendly service. Highly recommend
Got to love chai tea lattes....busy store but they're fast and accurate
Absolutely the most incredible staff. They always make me smile!!! I can't say enough great things about them!!
Bit pricy
The tall man with the beard put me under citizens arrest for not staying in the square! Frappe was decent, would consider Uber Eats in the future, don’t want to be tackled again...
Extremely disappointed with this one girl who works there. She (J) was evidently rude when she was taking my order. If you are having a bad day, don't roll your eyes and be rude to your customers. Every time I go there she ruins my mood. I even made a google account, just to write about my daily horrible experience.
Rude barista
Clean washrooms
Starbucks is one of the biggest producers of palm oil in the world. Also the seats are really uncomfortable and there's always class traitors about trying to intimidate everyone.
More than $8 for a Coffee. I thought I'd bought 1 for my brother. Nuh !
Got a surprise drink today. Pleased!!
I spent $50.00 and they wouldn't heat up an untouched Mocha latte!
Glad we finally have a Starbucks in Orillia. I like going here for my hot and cold drinks. Staff is friendly and can carry a conversation while you wait for your order. Fairly quick turnaround time for orders considering the skill it takes to make alot of these drinks! Bravo guys! ????
Nice cozy place with friendly staff and enough parking space ;)
A great place, renovated recently!
coffee great service great
Super customer service!!! Went inside to order drinks and observed every drive thru customer left smiling! They even heated my banana bread. Great place ????????
Such fine barristas!! Excellent to rejuvenate with coffeee ????. They call me, Lulu*
Zack was amazing, and took extra care of my order.
Good place
Service was incredibly slow on Sundays, seemed to be very understaffed.
Busy and popular location but I like it. Staff is up-and-down but it depends on who is in that day. Come here mostly for the snacks and they are always fresh and tasty.
Love the ability to order mobily work from home and get a great coffee nice and hot good flavor pleasant staff 2 or 3 times a week
Excellent service
Be prepared to wait for a long time for your favorite beverage if you go on the weekend, very busy location.
(Translated) We are greeted with a “Hello / Hi!” And the coffee arrives cold. But how can attendants miss something so simple? You've got your hand on the cup and it's cold, don't you realize? (Original) On nous accueille avec un " Bonjour/Hi ! " et le café arrive froid . Mais comment les préposés peuvent-ils rater quelque chose d'aussi simple ? Vous avez la main sur le gobelet et il est froid, vous ne vous en rendez pas compte ?
Always Friendly and prompt service.
Friendly staff, lots of room and not loud.
It’s ok
Coffee es good, Food is regular. Service is kind. Prices too high. Time opening are good
My drink was made wrong and when I said something to the barista he said it was right. So in the end I paid 6$ for a drink that I never drank. Such a waste of money
The staff are friendly and genuine. Always make great drinks. They do get backed up easily with high volumes. The drive through line up can take a long time. Going inside and waiting in line is not faster.
Service
Loving the new mobile ordering!!! The store is staffed with people who actually care about doing a good job!!!
Nice Clean good Service with lots of Variety
The staff are always so friendly
Uck
The staff at the Cornwall Centre Starbucks are the absolute best! The staff is super friendly, efficient and always remember our names and favourite orders. When I reached out to them about placing an order for next day pickup, they assist me in ensuring my morning was seamless. Everything was perfect and ready to go. This is my favourite Starbucks in the city! Keep up the great work! Thank you :)
Coffee didn't taste great and a large lump of ice made going thru the drive thru dangerous.
Ordered a Grande Mango Dragonfruit with ten infusions drink with extra Dragonfruit less ice and it was very watery. Also the staff was very unprofessional (when I mentioned they wrote my name wrong with my orders (A little customer service won’t kill you guys you are STARBUCKS FOR A REASON). I usually pass by the drive thru regularly after work and was not satisfied with the drink. Long story short, l will not waste my time coming to a poor customer service location and go to another STARBUCKS location. You guys need to educate yourselves on how to treat customers right otherwise you’ll personally run your customer away.
Fast service and great coffee!
They know my order as soon as I walk in and are very quick in a clean environment.
Incredibly slow service. Ordered a grande coffee and a grande iced black tea and 3 waters, total cost came to $14.xx. All the price tags on their cups were removed - I am guessing they put a mark up on it. Ridiculous.
Woodstock Starbucks is ALWAYS out of product. This store can't handle the demand of their customers or the management doesn't know what they are doing.
They finally have 2 people on in the AM for before work rush, but they never seem to have coffee on hand, always in brewing stage. Three days this past week!
They are always so friendly .
Yummy
Great coffee and wonderful staff down side is seating is limited
Got coffees at drive through. Quick friendly service and good coffee as usual.
The barista was friendly and professional. The latte was tasty.
(Translated) Courteous service, the waiting time is ok. (Original) Service courtois,le temps d'attente est ok .
(Translated) Okay, sitting on bean bags, not really my area ... for young people, it's perfect! (Original) Bof, assis sur des poufs, pas vraiment mon domaine... pour les jeunes, c'est parfait!
You guys took away sugar free moca for skinny hot chocolate......... What the hell...... Why did you take it away????? I was looking forward to a hot chocolate for my birthday ..... Disappointed...
Good coffee at way to much price.
Nice enough Starbucks, convenient location and friendly staff but a little on the smaller side
Waited 30minutes at drive thru just to tell me they close 5minutes earlier... and there was about 6 cars behind me that waited that long as well
The staff is super friendly but the drive thru is soooooo slow!
Always fast friendly service and my dog loves there pupacino
Excellent even had real cream for the coffee
Love the atmosphere, friendly staff and the coffee
Staff seem to be all new, and under the circumstances I understand but drink quality has gone down. Especially for the most basic of drinks. Hopefully this will change.
The Starbucks on Blanshard & Fort has a great team of intuitive & efficient folks working. Coffee is always consistently great. Location is always clean and comfortable. Thanks. J
Breakfast
The service at kennnedy and Lawrence location is always great. I always go to the drive thru to get my morning oat latte or venti cappuccino and everyone that I encounter are naturally friendly! Great way to have your morning start with the friendly and good vibes you get from the staff! Thank you Starbucks!
Great coffee
Hit or miss. Some people with terrible customer service / very unprofessional.
Business is hopping at this location. Good service.
Larger than normal Starbucks. Nice sitting area inside + out
The coffee was epic! Keep up the aweasome work!
Awesome service
Restaurant was very clean staff was very friendly service was fast
Mike is the sweetest ever and deserves a raise he’s best friend material
Awesome vibes, great place for a coffee and some chat
A bit overpriced (as Starbucks always is) but decent service and a nice spot to study.
It’s one thing to charge $3.35 for a tall drip coffee because of the location but at least make sure it doesn’t taste like tar.
(Translated) There wasn't what I wanted too bad (Original) Il n y avait pas ce que je voulais dommage
Friendly service, great coffee, and a staff that cares about everyone's safety during Covid.
Extremely slow customer service at this location. You would think that at a coffee shop coffee would constantly be available and ready however nothing was prepared here; i waited 6 minutes just to order and it took the cashier 1 minute to understand the order and then 2 minutes later he tells me that they're out of coffee. I do not recommend this place even if there is a coffee apocalypse. Go to Tim Horton's or brew your own coffee at home if you're in a rush. Definitely have low expectations if you decide to visit this location. Everyone in line was frustrated and walking out to avoid having to wait 10 minutes simply for a brewed coffee.
Love there blends.
By far the worst customer service I have ever experienced during my time on this earth. I am vexed and appalled by the rude employees that tarnish the starbucks reputation. Please do not waste your time here, it will ruin your day.
Washroom was clean, service was fast and friendly
Used to come here a lot but lately when I came they don't have Matcha green tea. Like what kind of Starbucks ran out of Matcha two weeks on a row??
Really great to see a Starbucks on this drive now! Was a new build and everything was clean with actual seating like a usual Starbucks. The service here was very friendly today, the barista asked us about our drive and where we were from. Great drinks as usual, I feel I can usually depend on the quality here.
Slow store, poor service, staff are pleasant but not particularly competent.
Never had a bad drink! Pricey but everyone knows that. Love the friendly service :)
The Barista left my drink uncovered and unprotected, surrounded by strangers. I asked the Barista, if she would drink this drink if she was at a bar last night or not? Why would it be acceptable to leave a drink unprotected at a Starbucks, but not a bar?
Rude and unprofessional staff ( two girls that were working that night ) did not acknowledge my presence as a customer instead ignored me while one girl played with the stack of cups by running her hands up and down the stack & the other was on her cellphone. Wont be returning to this location again.
Still slow a month later !!
Yummy and fast
Great stop!
Large and beautiful decor!
Do the drive thru . They don't cater to walk ins
Always good.
the best
It is located inside the Safeway, friendly staff.
Poor service, several people behind the counter doing all kinds of things except serving customers waiting with a long line
Friendly staff professional/clean/support local business
Despite personal political feelings No political messages were given on my visit only great coffee served in the minimum time.
Wide array of choices. Excellent customer service.
Very informative and friendly staff. Little pricy, but great coffee.
Service
It's great if you Want to blow your money on coffee, get your name spelt wrong, and wait an hour for it.
(Translated) Nice but not quite Starbuck employees (Original) Employés gentils mais pas tout à fait Starbuck
Literally the worst Starbucks in west Toronto. The last 3 times I have ordered by mobile, I have waited 10 minutes and 20 minutes. And the one time they didn’t make me wait, they messed up my order by not putting mocha in my caramel… wait for it, MOCHA. A year ago this location was great, but the quality of service has gone downhill.
Love it
service is always fast and the employees are really nice. I've never been disappointed in a single order
Good service and friendly
Good location accessible by car (drive thru) and by bus. Fast efficient customer service. Clean and not very crowded.
Yay
Seirra at the Niagara street Starbucks location, is the Sweetest barista, outstanding customer service. She has been more then helpful, and more then kind every single time I visited the Niagara street location. Amazing worker!
I work nearby this location and I must say the level of effeciency, friednliness and enthusiasm this location has is outstanding I love every single staff member. Be it Alexis or be it Rianna. Wonderful set if baristas killing the starbucks name. Hats off to them !!!
Best one in Nanaimo.
Good coffee nice place to watch ppl
This Starbucks is in a very, very tourist area and chargers more than other Starbucks.
If you like studying and people watching at the same time this is a great place to be. You can view the hustle and bustle of Spring Garden road within the calm of a Starbucks with a warm drink in hand.
As usual great coffee and nice staff.
(Translated) The employees are friendly and smiling (Original) Les employé sont sympatique et souriant
Poor customer service. This is strike three.
Was almost refused service for not having my shirt on in the drive thru. Way to expensive. I'm a timmies guy for a reason.
(Translated) - Very nice location - Always have all the products - Courteous service - Slightly restricted parking (Original) - Très bel emplacement - Ont toujours tous les produits - Service courtois - Stationnement un peu restreint
Good hot coffee ☕
(Translated) Its good !!! (Original) C'est bon !!!
Good Starbucks. A bit busy but got the order right! Thank you.
I like Starbucks i do enjoy good ☕ no complaints it is all good,we all have a good taste in coffee some people like Starbucks some like Tim's and McDonald's coffee.Sometimes i like Starbucks and Tim's and McDonald's coffee ☕❤❤❤i just ❤my coffees!
Generic Starbucks
friendly staff, drinks were made quickly, and wonderful customer service. Also accepts apple pay!
Whenever I get espresso drinks from this sbux, it always tastes burnt :/ The other drinks are fine and the baristas are generally friendly though!
Great staff. Went in with some clients and they were very nice to them. They make good recommendations when you tell them what you like. They don't rush you which is nice when you go in with people trying to figure out what's they want at the counter. They made the visit speedy. The tables needed a wipe down and we were there for awhile but no one cleaned up as people left. I do get it's busy but the tables really needed a wipe down.
I bring my wife she's addicted lol This location had friendly staff and make wonderful drinks
Half decent. Staff works fast when it's busy
Coffee still tastes burnt. Clean bathrooms and free wifi.
Great service
I just came from the drive thru and before the employee came to the window he pulled his mask down and blew his nose and without washing his hands he started touching everything, the till, cups, etc.. gross! Please have your employees wash their snot filled hands before serving customers or touching anything at all!
(Translated) I have ordered flat whites there several times and they don't even force themselves a little to make milk that looks good, full of bubbles, no white point. I worked 3 years in a starbucks and the quality would not even have passed for a classic latte. Courteous service ????. (Original) J'y ai commandé des flat white à plusieurs reprises et ils ne se forcent même pas un peu pour faire un lait qui à de l'allure, plein de bulles, pas de point blanc. J'ai travaillé 3 ans dans un starbucks et la qualité aurait même pas passé pour un latte classique. Service courtois ????.
My wife likes the place. It's overpriced. The service is kinda slow and when they need up an order and give us something free, the don't honor their commitment. Hard on the meh
(Translated) Simply mega great full. Ultra competent staff, dynamic and smiling. Winning formula and renew as often as possible. (Original) Tout simplement full méga génial. Personnel ultra compétent, dynamique et des plus souriant. Formule gagnante et à renouveler le plus souvent possible.
Had my coffee order messed up at the drive thru - wouldnt usually call and complain. But when the order it WAYY off - along with the fact that for two coffees its $12.00- $13.00 - I called more so to make the point and make sure staff double check window orders, I was shocked when the women who answered the call asked my order and location and 15 minutes later Matthew showed up at my work to right the wrong, Thanks STARBUCKS! really nice customer service- we all make mistakes but its how we fix them that matters most! :)
(Translated) Always excellent service, the team is smiling and super nice! (Original) Toujours un excellent service, l'équipe est souriante et super gentille!
Mistake after mistake. Getting sugar in my coffee instead of cinnamon powder. Maybe not a big deal for somebody but I don't take any sugar at all. Very disappointed. Specially when you got it through drive through and were not able to check all your order.
Ordered on the app and it was ready as expected.
Attempted to enter the cafe at 6:23 pm... Doors already locked... If it says you're open until 6:30 ... You should be open until 6:30. Very disrespectful.
Just OK.
Terribly slow and it wasnt busy. Staff just stood around.
Great and honest staff.
Open a couple weeks ago. On highway 7 in Perth. Spacious. Good layout. Drive thru. Very friendly staff. Collect stars with each purchase. Ideal for a quick visit. . Child and disabled friendly. Good menu. Reasonable pricing. Reccommended.
For me it's hard not to love Starbucks. If you are in a real rush you can order from the app and pick it up ready. The staff are great they do a great job of attracting happy energetic staff(Maybe it's the caffeine lol). I only buy maybe 2-3 lattes a week so it's not a daily stop a Starbucks but I know when I go that I will get awsome service and a good experience. One of the reasons I go to Starbucks is for the selection of milk, being lactose intolerant there are not many other drive through places to get a latte with either almond or coconut milk. The only thing I would think Starbucks should work on is there food selection, as a gluten free vegan, it's often just easier eating at home. Starbucks does have a decent menu with relatively good foods on it, I just think it time for more of the good.
I visit three time this location all time some products missing. 3 time caramel ribbon crunch so watery like taste cold drink and no taste.
I give Starbucks 5 stars.
Amazing staff! Super helpful, they work hard and fast and make your coffee experience a treat! I especially appreciate the supervisor Michael who went out of his way to make sure my coffee was made right, and the barista Justine for making an excellent pairing for my coffee with one of their baked pastries. The store is never too crowded and the garbages are always kept empty so theres never buildup. Great store!
It seems that the washroom is permanently closed due to street involved people. This is a detriment for customers and street involved people who don't cause problems.
Brought it friend, tried the brule lattes, we flashed our QR's and sat inside on armchairs and lingered.having a great visit. This location is nicely set up
Good coffee and tea.
Everyone is always so friendly and smiling and chatty when I go in. Great staff!
Starbucks are Starbucks , I don't know how to rate ...All same ...
Good stop on the way N/S. always super busy, be prepared to wait. Good service.
Staff highly confused by order
Very nice very good ???? Best baristas
This is the only Starbucks in Canada and internationally where I have had a bad experience customer service experience in the 17 or 18 years that I have been a daily Starbucks customer. I will be writing a letter to Starbucks management about the barista/customer service attendant who persisted in displaying a bad attitude the whole time that my daughter and I were trying to order our drinks a few days ago. Had she put the same effort that it required for her to roll her eyes, toss her head and make faces, into listening to our request, then she would have been able to quickly help my daughter select a nice hot drink on the freezing cold day that we were there and we would not have had to leave behind the paid-for icy cold drink that she pushed my daughter into ordering after we said she wanted a hot drink. Terrible customer service from one person. If I were a first-time Starbucks customer, I would never darken the chain's door again. As it happens, all the other baristas that I interact with daily are sweet and helpful and provide friendly, personable customer service all the time. Thank you all wonderful Brampton, Ontario Starbucks baristas.
Good coffee ☕. Fast service ????.
O my good #1
I was disappointed in the service. I do not recommend to anyone.
Awesome stuff not the cheapest but good. Not as fast as west but understandable
Fast friendly service
Absolutely the worst Starbucks in Nanaimo. It’s filthy, the staff doesn’t make the drinks correctly, and worst of all they’re rude. I had an incredibly nasty experience with the manager of all people! I didn’t know the “proper” name of a drink and she was incredibly condescending and rude and kept interrupting me to legitimately YELL at customers trying to use the bathroom. I will NEVER go back here and I implore everyone to do the same until they get new staff.
Prices...
Had a coffee here on Sunday Afternoon and it was really good. Love how polite, caring and friendly the staff is (Especially Prabh ). We walked by later and popped our head in quickly to say that we loved his coffee and he was so happy and thanking us none stop. Such a lovely place.
Good Food, Good Service, Pleasant Experience ????
Doesn't deserve any stars didn't welcome us and none of the staff wanted to take our order????
Busy place
Love Starbucks as a way to kick my morning off right
Quick service
Hate starbucks...its just coffee
Great customer service and atmosphere.
Love it
Take out
It was busy but service was great.
New establishment. Friendly staff!!
Over crowded long wait.
My favorite place to go for a cup of hot Chai Tea. The food here is also good for a quick snack, and the employees are super nice!
their coffee is now better than taschereau. at least they get my order right every time unlike the taschereau location who also refuses to redo a drink if wrong. This location goes above and beyond and will replace the drink if incorrect
Really expensive
Great customer service every time!
I don't like frappes much and all that stuff very much
Long wait. Friendly staff. Coffee was horrible
Good selection of baked goods. Good coffee.
My drink was awful tbh
Veteran staff does a good job
This was a fine establishment with an excellent attention to detail, customer service and professionalism. Excellent Starbucks and excellent place. 10/10
Amazing barista made me the best flat white. Friendly and courteous. Great new location. Can't wait for the Indigo to open up
(Translated) Always good (Original) Sempre bom
Everyone I've been, I am always greeted by smiling and friendly staff. I love dropping by whenever I need a quiet place to get some serious work done. Super convenient parking situation compared to going somewhere Uptown. There's also a small outdoor space for when the weather is nice.
Take out
(Translated) Very beautiful and courteous (Original) Tres beau et courtois
Waited 25 minutes to be told they disnt have the proper honey then an additional 10 when they were okayed to use regular honey.
Great store. Enjoyed the drink and will be going back
Best coffee places
Good coffee
Finally a Starbucks in North Bay, very slow at preparing orders when they opened, the customer service is amazing. Very nice employees.
Friendly staff, delicious food and drinks
No
Sometimes my drinks are correct and sometimes they aren’t just right. But the staff are always so amazing and nice!
Great customer service and the drinks are always made well!
It’s like you gathered up the friendliest people in Quinte West and hired them! Great addition to our town!
Lots of room, great space/location!
Went to the Belleville Starbucks, they forgot our flavour shots (or didn't hear me when I ordered them) so stopped by Trenton's Starbucks to get them added... They instantly just re-made our drinks for free! Excellent customer service and will come back more often!
Drink was delish, bathroom tissue needed and wait was long for that request
(Translated) I just went to get myself a Pumpkin Spice Latte and the service received by "Sara" I believe at the drive-thru was just perfect !! A beautiful smile, a super pleasant little interaction !! Really a little joy in my day ❤ (Original) Je viens tout juste d'aller me chercher un Pumpkin Spice Latte et le service reçu par "Sara" je crois, au service à l'auto était juste parfait !! Un beau sourire, petite interaction super plaisante !! Vraiment une petite joie dans ma journée ❤
Kiwi lemonade, yes please! Staff at this location go above and beyond,great job management and team.highly recommended
(Translated) Its tick so good (Original) Sa coche si bon
Good service
Lots of staff. The perfect amount.
I don't go that often & really had no clue what to order. The lady asked me a few questions about what I like & she suggested the PERFECT Drink! I Loved it
I didn't think that I would like anything there but I did.
Slow...vvveeerryyyy ssslllllooooowwwwww in drive through 26 minutes for a coffee
A wonderful barista offered to make me a fresh coffee It was fantastic
The Starbucks staff at Fort and Blanchard are awesome, I get greeted by name every morning, they start my drink as soon as I walk in and they are so friendly, I love this location ❤
excellent
They were very rude to my friend and I. We had to wait for a very long time, because they didn’t address my friend outloud by name, and didn’t even say the name of the drink outloud, so we were waiting there confused, and both of us are on tight schedules, so we were both late to work.
(Translated) Great service, the employees are always smiling. We have to re-mortgage the house from time to time but it's like that in all starbucks !! (Original) Super service, les employés sont toujours souriants. On doit rehypothéquer la maison de temps à autres mais c'est comme ça dans tout les starbucks!!
Came Saturday morning at 9. It took 30 Minutes to get through the drive though. There were 6 cars before us. It took 30 minutes.
Without a doubt the most uncomfortable seating in the history of coffee shops. Feels like the wooden chairs your school used in grade 4.
Love me some Starbucks
Excellent service! fast and efficient. Did a drive thru today
Nice place
I came here for a flat white later on in the evening, and was so impressed. Staff were so kind and friendly, and my drink was made perfectly!
Always great service coffee awesome
Don't normally go to Starbucks but went this Saturday morning and the drive thru was insanely busy, the staff was so patient and kind at the ordering station, and when we drove up for the drinks we got a pup cup for our dog which we told them to only do if they had the chance. Such great customer service for a busy morning and the drinks were beautifully made exactly how we ordered.
Sort of overpriced, long drive thru wait times
Not very busy and the barista was stressing out and messed up all of my drinks, forgot to put stuff in our drinks...
Fast and friendly.
This is my favourite Starbucks. All of the staff are fantastic. I always order the same thing and all of the baristas know what it is. They all do such a great job making my Coffee Frap. However, when Jade makes my Frap it is always Perfect!!!!!!
An excellent cup of Pike Place and friendly staff
Often busy, good service.
I love this place in uptown Waterloo. Staff are very friendly and sweet ????
Very friendly staff. All of them amazing and special thanks for Issa. He makes sure you get what you want with giving attention to the details. Good luck ????
Can always count on a good coffee
Right outside the outlet mall. Fairly busy. A little lacking as far as comfortable seating goes but overall a fairly positive experience.
Great coffee newspaper friendly staff
Staff are snobby and aren't friendly or interested in serving customers. Way too overpriced at this location.
Prompt service, friendly staff, loved my drink. The server went out of her way to tell me there is dairy in the syrup of my latte after I ordered coconut milk.
Always great beverages and service
Take out
always good
Was here for the opening day! Was spoiled by starbucks an the lovely staff, I will certainly visit every time we come to Trenton! Very spacious an accommodating for the whole family! :) TY starbucks Trenton!
Open very early, have parking at the back of the building. If you like to spent some time to enjoy your coffee within the shop.
Server was so friendly! Great service!
Great staff! Love coming to this location.
(Translated) Smiling employees ???? (Original) Employés souriantes ????
Staff is friendly, coffee is great but a little expensive.
For some reason they are selling drinks
The Baristas are always super friendly
It's ok. Kinda pricey for me. But although good coffee.
Very busy place.
Great location for drinking coffee and chilling outside!
Fast service , the drinks were perfect and the girl at the window was awesome!!!!
Nice place to grab a quick coffee on the road
My daughter and I visit here every Tuesday morning on our way to work, and often on Sundays. The staff is super friendly, and they have my daughters complicated orders memorized????
Rude customer service 20th December 2021@11.10am. We were In Starbuck topsail location we were not allowed to move the chairs to make 3 chair in that particular table (with a baby) . There is a thick lady was saying it in rude way and …
Take out
I came here for a quick bite and coffee. They had a chicken wrap sandwich that looked interesting. I had the sandwich and a dark roast coffee. It was really good. It hit the spot. It is a fairly large Stabucks restaurant and seemed quite popular. The staff quite friendly and helpful. They offered to warm up my sandwich, which was quite thoughtful. All in all, I enjoyed my visit.
The staff at this Starbucks is the best, friendly, jokey and efficient! Love this location
Great staff and friendly service!! Highly Recommend this Location!
Always a very positive experience
Mmm... Pumpkin spice lattes, mocha or just coffees. Everything is made wonderfully
Worst Starbucks!!!! Waiting on my drink for at least 5 min. Then asked the lady if they had my drink ... her response ... not quite. C'mon Starbucks. Really????? Terrible. So slow.
Clean, fast, nice atmosphere, excellent staff, what a starbucks should be.
Since COVID their drive thru has been super slow....
Good coffe3 and a nice location
Not sure if the person preparing my order did a bad job or the Uber driver drank most of my Venti frappacino. I just took off both the white stickers but not sure if I want to touch this in case the Uber driver drank out of it
Very helpful and polite staff
Other
The staff are super friendly & very knowledgeable about the product., the service is quick & concise. Very happy to return!!!
If you have not gone through the drive through and got franklin... then you’re missing out. Fantastic service, funny, and patient guy. By far best experience at Starbucks yet.
Drive through was slow but there were a lot of people working and no one was inside. ????♂️
Usually not busy, wait times in AM and dinner time.
New location, very close to Jordan station. Always great service!
(Translated) Fast and courteous service! (Original) Service rapide et courtois !
Good local Starbucls but rather small compared to most. Can be crowded at times.
Not to much of a Starbucks fan to expensive
(Translated) Waiting time too long (Original) Temps d'attente trop long
Usually good service, evening staff is not a great.
One of the major reasons to go to Starbucks is their interior space..Comfortable, warm, and sophisticated - where you can get some work done. This place is the exact opposite. Interior is almost non-existent and being at the very busy pedestrian junction doesn't help either.
(Translated) It didn't really make me want to order the place was very dirty is the staff and your nice people it spoke much worse of their private life it's not too professional (Original) Ça me donnait pas vraiment le goût de commander la place était très sale est le personnel et tes gentil mes ça parlait fort pis de leurs vie privée c'est pas trop professionnel
Waiting in drive through for about 40 minutes for a tea
This branch had top class costumer service unlike the other branches.
Despite the short wait outside, and the wait indoors (for our own safety, thank you Starbucks!) the treats were worth the wait, as well as our tummy warming drinks. ????
Currently very busy and confusing to pick up mobile orders during the new covid 19 rules.
Best coffee
Two dollars more for my drink then a regular Starbucks, with no reasoning behind it!
Waited for 15 minutes to get a drink, at the end they give me the wrong drink ???????? Terrible branch. Not going there again ????????
Long drive through line.
(Translated) Great good coffee but expensive and toilet always closes why they put it (Original) Super de bon café mais cher et toilettes toujours ferme pourquoi ils en mettent
Fabulous drink and service
Such addicting coffee....... Always gets what I want
Great place! I come here way too often:) If i could change anything, i would add more electricity plugs and more cozy chairs (for when i need to sit there for more than 5 hours).
Good staff, excellent service and great coffee ☕
Great ambience and great selections for coffee!
Great outdoor space!
As good as SB gets. Well.done 10/10 for my day out this month in the work from home times.
(Translated) Good stuff, friendly barristas (Original) Good stuff, friendly barristas
The barista Nicolle has a dazzling smile that makes you feel so welcome. Starbucks food and coffee are the same everywhere. It's the barista who makes the visit worthwhile.
Very quiet and friendly place to be
Essential life support! :-) Friendly and consistent staff ensure mornimg coffee is just as you like it. Staff often greet you by name when walking through door or entering drive through. Only Starbucks open in Orillia currently so coffee is always hot and fresh.
Always consistently good coffee, usually worth the long wait
Nice big table in the middle to sit across from the person you're having a drink with.
(Translated) Service and courtesy leaving much to be desired! Employee stupid not saying hello and tearing you Interac terminal hands after having patience with it for 2 minutes while the employee questions ends his discussion with his colleague. Really unpleasant as an experience. (Original) Service et courtoisie laissant grandement à désirer ! Employé bête ne disant pas bonjour et t’arrachant le terminal Interac des mains après avoir patienter avec celui-ci pendant 2 minutes le temps que l’employé en questionne termine sa discussion avec sa collègue. Vraiment désagréable comme expérience.
Always a treat!
Ordered a Java chip with espresso shot and extra chips. .... they got the "java" part right, that was about it. I just that's what you get during "happy hour"
Overpriced and doesn't always stand up with the standards.
Clean establishment, no complaints here!
I placed an order on 29th december at drive thru at prince michael location. Shockingly, i found a piece of plastic of milk pouch in 1 of my drinks. When i called the store to complaint, they apologised and offered me a free drink or …
I hate Starbucks. Overpriced for disgusting coffee
Always friendly fast service.
Super awesome staff.Great service.
Friendly and efficient as always! Thank you!
Some of the warmest, most welcoming people work here. Always a great start to the day.
always busy cuz close to shopping
Seems like the largest Applebee's have visited. Quiet location and good service.
Great service, friendly people, if you enjoy a great cup of coffee what more can I say... Starbucks!
Awesome friendly staff and good products
The staff here are pretty darn great :)
Meal type
A Starbucks in a Safeway in a town with multiple high end coffee shops. Friendly staff though and convenient if you're shopping.
Its Starbucks..
(Translated) Never been to Starbucks (Original) Jamais été au Starbucks
Was charged 50 cents extra to sprinkle some salt onto a caramel macchiato. I won't be coming back to this Starbucks.
Always have to stop while visiting or driving through. Not only because I need my vanilla bean sweet cream cold brew fix but also because the staff is always so friendly !
Really nice sandwiches and coffee. Service is friendly.
Great coffee there.
Decent bean water, brutal line ups and wait time. Mediocre customer service.
Great atmosphere, great coffee and of course, great staff :)
Expensive
This location is regularly busy but the staff usually get the drinks out in a very timely manner. I suggest using the Starbucks app and ordering ahead. Makes the process much faster and simpler.
Hot chocolate and grilled cheese are the best!
Great service
Good
Very polite and always get what i order.
Great Service
Barista followed details to making my drink. It was good. This place was busy and looked well maintained.
The best starbucks
Place is too busy but the orders are accurate and staff are friendly. Thank you for providing us great drinks with a smile.
Waited nearly half an hour stuck in drive thru line only to be told cash only. Wouldn’t let me order and then go in to pick items up. Told me I had to go inside and line up again. Needless to say, I didn’t. Will use alternate Starbucks as much as possible.
I loved outdoor sitting
Great staff! Always go to the extreme to make sure I’m a satisfied customer ???? ! Wish they had more space as they must compose with a tight space for the drive through and they are very very busy especially on weekends!!! Keep up the great ???? work!
I have solutely love the white mocha with 5 pumps of a vanilla.
CAUTION... THIS IS NOT A NORMAL STARBUCKS- it is privately owned and everything is more expensive and they don’t redeem points. Save your time and money and go to the other one down the street.
Just visited. Engaged with pretty much the entire team. Upbeat and energetic folks. Got a sandwich and coffee. My condolences to the team on the loss of your colleague. And haawa for the orange ribbons. Means the world.
Great place to enjoy a coffee.
Meh
Got the Pumpkin Spice Frap and it's still great. Not much seating due to Covid restrictions but that's so be expected. Quick and nice staff.
Bon service
(Translated) Very long before being able to order or pick up your order, correct service and a bit high price for coffee. (Original) Très long avant de pouvoir commander ou de récupérer sa commande, service correct et prix un peu élevé pour du café.
Very busy but kind and professional
White chocolate mocha, dreamy.
Went to the drive through on Lansdowne Street across from Best Buy. Got a Chai Tea Latte - Yum! Drive through was quick, and had my drink in no time. The only thing that wasn't great was trying to read the many items on the menu board and make a selection in a very little amount of time. But, such is the way of drive throughs.
Awesome so far.
(Translated) A very good coffee but not a lot of food (Original) Un très bon café mais pas beaucoup de nourriture
Very nice but strong coffee
A bit pricy for a coffee but the staff is super nice
Great service.. the staff is so nice my drinks are always done right in a timely manner
Gotta love a good coffee.
Super awesome staff and hot beverages!!
Like here
I have went twice in the last little bit and both times my drinks are wrong ..first i asked for a pumpkin spice latte and got just coffee and then i askes for a matcha green tea with lemonaid and it was made with milk..i cant have milk for algerie reasons..i was very dissapointed
Great staff.....for surrrre
Love the coffee and the staff are the sprinkles on top!
Great quick accurate service
Amazing people here the staff is very friendly would recommend this place! They make your drinks fast!
????????????
Cup a joe
Amazing food and drinks
Wow! What an experience. These people brighten an otherwise cloudy day. I asked for a decaf Americano and it was delivered with a smile. Boy oh boy, Andy, Harley and Marthin are on their game! I feel like I was shot dead violently and went straight to heaven!
I usually don't give negative reviews, but every time I go to this Starbucks I am disappointed. The people who work here are friendly, but the service is not good. It is always extremely slow, regardless of whether it is busy or not. What's most irritating is watching the baristas slooooowly making your drink while chatting with coworkers. It's nice to see people getting along well with their coworkers, but please don't chat if you don't have the ability to multi-task. Whatever happened to hustling in the customer service industry? Employees seem so distracted that I can't relax while my order is being made because I'm thinking with that lack of focus it's going to come out incorrectly. For a few months over the summer the bathrooms were almost always out of hand soap and I would have to tell the employees each time. The bathrooms have been out of toilet paper at times, too. Yuck! Step it up, Starbucks. On a positive note, this location makes you appreciate locations that are actually running efficiently.
The sassy, future bartender needs to watch the attitude when telling a customer not to take a straw. How about don't have them specifically in between the two plexy glasses sticking out for customers to take lol like think why would we know your unwritten rules.
Parking is a bit of a nightmare but the se4vice is wonderful.
Starbucks Parry Sound is the last stop heading north and the first stop heading south for quite a long stretch of Hwy 400, if you are looking for a Starbucks fix. Great service with a smile.
This starbucks is one of a kind! The staff are top tier, they always compliment me of the spelling of my name. Always clean - the line could be 15 people long and they still make the check out process so fast & waiting for drinks when slammed busy always & I mean always still great timing. Thank you to all staff at this starbucks for making my coffee runs more enjoyable!
Good experience but they should clean the place once in a while.
Ordered a venti and a tentative but got 2 ventis instead
This location is brutal. Had a similar experience to some of the other reviews, so I guess it’s a systemic problem. Ordered at the cash register, waited in my spot and noticed everyone came after me was getting their order. Had to flag someone down, they said they “lost” the order. No apology, just had to wait longer to finally get my order after about 20+ minutes. Won’t be back here.
Good service and amazing product
Great coffee overly priced
The drink is ok but the servis nah!!
This is my absolute favourite Starbucks! I literally bypass other Starbucks to go to this one. The customer service and above and beyond spirit of this team surpasses other locations. My favourite baristas are Oriah & Julia! Even when my kids are wailing in the backseat, they make an extra effort to connect even with them. Thank you ladies
Thank you for being really amazing, I forgot who I spoke with on the phone. You are so polite and friendly. Uber eats needs to get their sh** together. You have great staff.
Mary helped us out today and made the most perfect drinks with the best customer service I've seen at a starbucks! Thanks Mary!
(Translated) I no longer go to Tim Hortons because of Starbucks (Original) Je ne vais plus chez Tim Horton à cause de Starbucks
Great people working there, very kind and work hard. Only complaint is its very busy especially the drive thru. But inside was not very busy. Those workers work very hard. Its just very busy thru drive thru. And its on Niagara st. Which is a super busy road. Not their fault just a hard place sometimes to get in and out of. But the actual service was great. Busy but they all worked together and were very nice. And mostly all had crazy coloured hair so yall people who judge, stop judging younger people with crazy hair or tattoos or piercings because these people work hard for our expensive drinks. Lol!
Great service. My gift card I just opened while in the drive thru wouldn't work and the wait to order seemed to take longer than usual
Its time that Starbucks cookies will be fresh not dried
I'm pretty sure I didn't go to any Starbucks recently however I did park near one.
Really slow Starbucks, waited 15+ minutes for my drink
Really good quality coffee
Favorite coffee place to go to.
Welland's Starbucks is a top quality franchise. Great employees.
Great to have Starbucks but its hard to find parking because of it in down town and in side mall would be better atleast parking would not be an issue.
Loved ii t
The drink was not as good as other Starbucks.
Good service
Nice smell good
Waited 30 min on the drive thru, we ordered a medium size nitro cold brew and a mango dragonfruit refresher. We got the refresher right, but we got just a cold brew coffee (Large size btw). When we asked what was that about they told us they don't have the machine to make the nitro. But never mentioned that when we ordered. Truly disappointing experience.
The staff at this location os awesome! I always make sure to.stop by, sometimes just for thhe service!
I ordered all 5 small sizes, paid 37$ for the. See my photo of the receipt I had to ask for, and didn't notice abother extra fees on top.????????
Not bad, cozy little place for a cold Canadian late evening n a hot drink
Pink drink way better than on Canadian side, served with lots of fresh strawberries but too much ice
burnt espresso ????
(Translated) Very good coffee and good service. (Original) Très bon café et bon service.
(Translated) The soy milk cappuccino is sublime (Original) Le cappucino au lait de soya est sublime
So slow! took 20 min in the drive thru just to receive the wrong drink which was pretty much a small amount of coffee and tons of ice. Wont be back
Nice Starbucks but they don't put on Brew decaf coffee
Starbucks says they will not turn anyone away, and can use their restrooms, wether you but something or not. They would not allow us to use their restrooms i am handicap and they said NO and directed us to construction outhouses. Left without getting coffee lost my business!
Awesome staff
Nice location. Can get busy. Must be in a hiring and training phase for summer as last visit was slower than usual
Good coffee
Good neighborhood pub, good food, relaxed atmosphere
(Translated) Dear but good (Original) Cher mais bon
Chai Latte, my favourite.
Always Fresh coffee and hot chocolate for us.
The staff were incredibly friendly and the drink is amazing! Great job! :)
My fav' Starbucks location! staff are patient and helpful!
They have the best fresh coffie made right as your order it fresh coffie done right add a espresso shot to the blond roast.staff all ways happy there.
Everyone at this Starbuck's is very friendly, drinks are usually as they should be. Sometimes you have to wait a long time would recommend to Preorder.
I enjoy starbucks handcrafted beverages they have a large selection of lattes mochas cofffee espresso bases drinks. I really enjoy their seasonal drinks pumpkin spice lattes in the fall and chestnut praline lattes in the winter time around Christmas. Their prices are rather high
Friendly service
(Translated) Excellent coffee quality (Original) Excellent qualité du café
It is a good location, nice and organized stuff, however parking is too small here, often problem to find a spot.
Great coffee and love the app for mobile pick up.
Always excellent service..Very friendly staff. I have noticed some customers at drive thru are not wearing mask. Please place sign at order kiosk for your staff's protection. Your staff is always well masked
Great service
It's a Starbucks Reserve store with a great location right on the main drag. Nuff said!
Lady was so friendly even with it so busy thanks
I like the coffee and I'm getting along much better with the baristas have stopped trying to teach me Italian. I use to really hate it when I asked for a large coffee and got correct with Venti.
Excellent customer service. Super friendly ladies.
I'm always here come for chilling.
Nice and cozy, friendly staff
For Starbucks, it was great! I had a complicated order & asked questions about how the coffee drink was to be made. Helpful staff & I got it made exactly right. Recommendations were great! Not the most convenient one for me in Vernon but I think my favorite Vernon Starbucks location.
I love this coffee so much ????
Great spot. Parking is a bit difficult but given the area that is par for the course. Service is good and consistent. It does get really busy in there though.
Service
It’s an good Starbucks that parry sound has!
The service at the drive thru was very poor and way too long. Improve your service at this location.
(Translated) Worst Starbucks in the region, minimum 30min wait at the drive-thru and it often closes the restaurant so no counter service! It takes less time to drive to another branch and you will know better served elsewhere (Original) Pire Starbucks de la région, minimum de 30min d'attente au service au volant et il ferme souvent le restaurant donc aucun service au comptoir ! Ça prend moins de temps conduire à une autre succursale et ça vous saurai mieux servit ailleurs
(Translated) Good coffee (Original) Bon café
Excellent service, friendly, clean and of course superb drinks. 10/10 Starbucks experience.
Coffee
Always friendly and fast service. This is my new favorite coffee shop. Delicious!
Friendly staff Drive thru is always really long though
Relative to other Starbucks, this one had fast service and hot lattes! It’s always unfortunate when your beverage* is lukewarm before you even pull the splash stick out of the cup — that wasn’t the case here. *Not including black coffees, which have never been less than scalding at any Starbucks I’ve been to. A bit too far in the other direction...
My only choice to have hot chocolate
(Translated) It seems that this is a reference .... Heated food, lost staff, random service or according to the mood of the staff. Coffee not worse (Original) Il semble que ce soit une référence.... Bouffe réchauffé, personnel perdu, service aléatoire ou selon l'humeur du personnel. Café pas pire
Amazing expresso shots
Always warm n cozy environment
Over rated!
Bathrooms were a disgrace. Soap dispenser broken and NO TOILET PAPER! They were filthy.
Waited over 30 minutes for a mobile order, I had to leave it behind. Absolutely ridiculous
Good place for high quality fast coffee or fancy beverage. The three stars is for the "fast food" environment not typically wanted at coffee shops. I would rather go enjoy the same cup of coffee at a less expensive more relaxing environment.
The customer service was nice and friendly. They could have been faster but they had five people waiting for coffee. I believe that most of them use the app to order. The coffee was hot and fresh. They could have been more careful putting the coffee lid on because they didn't seal it properly there was coffee coming out of the lid. The building was clean for the most part.
(Translated) Very warm (Original) Très chaleureux
Usually starbucks is pretty fast but for some reason that particular day, it took a very long time to make my drink
Meal type
I ordered on the app, my order was ready however I find the drive thru at this location always backed up and almost out onto Topsail Road.
Great as long as you like burnt coffee.
Abit drafty
they must change black women who was casher order didn't have any knowledge about drinks also attitude service from her. except another staff was so nice.thank you.????????
(Translated) Always received good service and the employees are always smiling and in a good mood. (Original) Toujours reçu un bon service et les employés sont toujours souriant et de bonne humeur.
Staff are super friendly
Fast drive through. They always get my order correct. Friendly service.
Reliably good coffee. It is possible to find better places, but Starbucks is always a safe bet for good coffee at a reasonable price.
Love their Vanilla Bean Frappicinno. Stoped by here to kill time while waiting for someone. It was nice to be able to sit and chill for a while.
The drive thru access is pretty awkward and unintuitive
This location is sub-par. Every time I think it cant be that bad and try it again I am reminded as to why I don’t go to this location. Drinks are almost always not made properly and wait times are unusually long.
Quiet, cozy location.
Worst starbucks experience ever. Wanted to buy a short pike and took me 30 minutes.
Can't anyone working at Starbucks be polite to the customers ? What ever happened to great customer service? This Starbucks definitely has terrible customer service! I definitely wasn't impressed with the girl who made our $16 in coffee.
So flipping good
More local roast places, please. Like just us or java blend.
My order was incorrect. Ordered a skinny london fog with sugar free vanilla and got no vanilla. They added vanilla after I asked and stated it was a misunderstanding but flavor just wasn't good
Not good
Probably the best starbucks i’ve ever been to, and definitely the best in Prince George. You can tell the owners/managers care about their business by how well trained and polite the staff are, they’re always extremely friendly and personable with you. Drinks are always great, and the one time they made a mistake they offered me a free drink in a size up.
Extremely busy. Worth the wait for coffee. Hot and delicious.
The employees are educated and their performance and hard work brings a warmth to their customers.
Who doesn't love ordering a 9 dollar coffee and then having them say they couldn't break a 50 unless I ordered 2, umm pass , the confused look of me saying no i Think sent the robot staff I to misfire mode
Long wait
Employee was very very friendly. Fast service. Orders were bang on !
The busy person I am is very busy in the morning and doesn’t have time to wait for coffee, I ran in there ordered for me and my colleagues already running late with many others in the line. I asked to be addressed by name so that their would be no confusion I waited for ten minutes and when I finally got my drinks after I complained it was not even fully correct. but had no time to wait I left and would not recommend it to anyone.
Too expensive for the poor quality of coffee or food.
1st try, between waiting in line and then for my cappuccino minus 14 minutes from my life, almost late for work. Observed several front store customers in and out because they just bought a regular coffee. 2nd try, waited in line for 8 minutes and asked if they could just make me a normal coffee (takes 20-30 seconds to make) and if it was going to take long or I was leaving because I can't be late for work. The cashier walked, slowly, to her higher up and asked if she could make me a coffee which took longer then it would have to just make me a coffee, then came back and said no. So I didn't pay and I left. I had to be at work on time. Their coffee is not that great and not worth 15 minutes of my life each day on my way to work or any other time. Terrible customer service. Coffee is not that good anyways. They should have someone up front just to make quick orders for customers who are in a hurry for work or just want a small order. They also make front store customers wait longer and just serve drive thru customers first if drive thru is busy. I know better now and don't expect much from an outfit mostly full of people who each require 10-20 extra items added to their drink. Food menu is also terrible. There is not much. If you feel like wasting a comfortable 20 minutes of your life standing in line with a bunch of snobs, just for a drink and some terrible customer service - then try this place out!
Pricey, but good!
Take out
Always enjoy going to Starbucks when I want a surprise me drink most of the staff enjoy making the drink
Staff is always super friendly
Nice place for coffee. Clean environment for premium priced coffee.
Im don't frequent Starbucks, but whenever I go to this location it is consistently clean and the staff are always helpful, and patient.
Love this shop!
Super as usual.
Yum
Service was great coffee was great but no clean tables to sit at
Very bad service coffee was bitter
I often go here and am always super happy with the customer service but today on November the 14th at 12 the cashier that was at the drive through was really rude, didn’t even say hi nor have a good day and was rude and dry while asking me …
Usually a long line up inside snd at the drive-thru do you to close proximity of Outlet Collection Niagara. Staff is very efficient.
Worst service EVER! The girl got mad at me for making something I did NOT order, swearing I ordered it. My husband and I were the only customers. She complained about their WiFi being too slow (instead of working, cleaning, doing her job, she was on her phone). Than she obnoxiously sat and popped bubble wrap, after we asked politely for her to stop. NEVER will I go back. I LOVE Starbucks. The one near my house is AMAZING! This one was rude, incompetent, disrespectful, disgusting & I will NEVER go back.
Take out
Great staff, very helpful and always in a great mood.
Awesome service!!!
Good service and selection, great for a road trip break
Just very slow...appears they were not as organized as they might have been
Staff was amazing and a grrat conversation. Be prepared to wait 10. 15 minutes
Keep up the good work
Great coffee and friendly staff.
I have some real concerns about this location and the treatment of their staff. At least one of the workers who works there has looked really uncomfortable when they had to engage with a customer who frequents there often. Seems like some really unwanted attention. I feel second hand discomfort when I witness this. I really hope that this gets sorted out, this is so unprofessional, bad management, bad vibes all round.
Sometimes you get quality service and others not!
Always busy and slow
Take out
It looks like this small coffee business is more a place to study(?) for a group of spoiled teenagers. There are about 14 places/seats to sit down and enjoy your coffee but 8 out of these seats are normally used by these group of kids which are supposedly studying, 4 seats are used to put the backpacks and in the last two places there is a couple of friends drinking/enjoying their coffee and talking. There is/are no more room/seats for a regular costumer. Looks like there are no places to study other than the Starbucks locals, Are there libraries at the schools?. Most of the kids are just showing all the people how they are copying down their homeworks from the internet. Is it normal?. Are there supervisors at Starbucks trained in giving math lessons or organizing the correct use of the seats in their business?. Just a point to comment. Cheers!
(Translated) Made me a keto frap. Mmmmm (Original) Made me a keto frap. Mmmmm
CRAPPY COFFEE, SNOTTY STAFF, POOR SERVICE....typical Starbucks
Typical Starbucks quality, but the atmosphere is a but dark and dingy for me
Too busy line ups didnt get my drink done right.
Good experiences so far. The usual go to coffee place in town. Jen was super helpful with my last order. However the drive through can become scary long some days, as in 20 plus cars deep. The staff do their best to get through. I think it would help to have a stand alone second location in town. I have heard rumours about it this! Here’s hoping
Good service and very friendly staff but to expensive
Take out
Good coffee and staff are very kind
Clean bathrooms fast friendly service. Standard Starbucks
Great shop, very nice staff.
I bought a peppermint mocha in a reusable cup. Yummy.
Ugh - so not impressed !!! Been at Peace Arch hospital since 5am and needed coffee & something to eat - coffee wasn’t great (caramel brule latte) / was cold (even though I asked for extra hot) and couldn’t order any food cause their machines were broken And I used the bathroom - which was a mess !!! I’ll go to Tim Hortons across the street if I’m ever back here again
Decent rest stop in Parry Sound. The washrooms are shared with with the gas station in the same building and can get a little gross.
Smiling and enthusiastic people, especially Nick's welcoming.
Expensive
Dragonfruit lemonade refresher is the best!
Which I could give 0 stars. Worst service, very dirty place. Complaint to the manager because of a ridiculous long wait time and never heard back. You probably get your drink faster if you drive to the mall. Honestly waited 1 hour in the drive thrue.
great that there's now a start bucks in trench town ????????????????
The cup and lid leak on the tall cups. Every sip I took it dropped coffee on my shirt.
(Translated) Space taken up by students doing their homework. Good luck finding a place to sit! (Original) Espace accaparé par des étudiants qui font leurs travaux. Bonne chance pour trouver une place pour s'asseoir !
Employees are amazing remember orders before you walk through the door
It's very clean fairly enough space to sit, friendly staff