We have the opinions of people who purchase the products and services of Proof Kitchen + Lounge (Coffee Shop) in Kitchener (Canada).
Now this business receives a rating of 4.3 stars over 5 and the score is based on 127 reviews.
You may have noticed that its rating is good, and it's founded on a very large number of feddbacks, so we may say that the assessment is very accurate. If there are many people who bothered to leave their review when they've done well with the business, it works.
As you know, we do not usually stop to put tatings when these are good and we usually do it only if we have had a problem or issue...
This Coffee Shop corresponds to the category of Restaurant.
I was pleasantly surprised how affordable (many mains under $22) and tasty the food and drinks are. Excellent service. Great for groups. Lamb burger and local veggies of the day were excellent. Fun math problems on the chalkboard to entertain nearby mathies and physicists.
Another great visit to Proof. Very happy to see the vegetarian choices available. Great service as well!
Delicious food with beautiful presentation. I like the way they treat their customer. if i talk about the staff was super friendly and fully take care of their customer need. The price was decent for the services and food they provide. Finally recommended place
Absolutely rubbish customer service at this venue. My group of 3 arrived for a lunch reservation and were told rudely that we couldn't bring an 'external' coffee cup inside. We tried to explain to the waitress that my cousin was not feeling well and it was simply warm water mixed with some medicine that he was sipping on. She didn't even bother giving a response aside from indicating that we must leave the cup at the counter prior to entering. Further to this after we were shown our table we tried to request a warm water with lemon, which she ignored and walked away from until we called her back with a loud "excuse me." The food itself was great but the service was so atrocious that I would not recommend this to anyone else.
I really like the patio setup. Very pretty and not noisy. Food and drinks were quite well done. I got the chicken dish and although the chicken was a bit dry the flavours made up for it! Have been there twice now and neither time has disappointed.
Service was very bad,waited over half hour for food. Find food was overpriced.
Excellent and friendly service and good food. The steaks are done very well and come with perfectly cooked seasonal vegetables. I recommend the Watermelon Blitz especially for a hot summer day. The patio is built very enclosed despite it being right beside a busy street with cars zipping by. Pleasant atmosphere, but the food could use slightly less salt overall.
Food was ok. Went on a sunday maybe its not their best cooking
Top notch spot to go out for a work dinner or take out your significant other. We have been here a few times for our Christmas dinners and the food and service has always been class. Highly recommend the steak.
Visited Proof last night for dinner, had a handful of things go wrong but the manager Abby was so generous and went above and beyond to make it right for us. Food and drinks were amazing! As industry people we know how hard things are for restaurants right now, we will always be back!
Food is good service is good. Just too noisy for my liking. Hard to hear people at your own table.
Dined here for the first time recently. A bit on the pricey side. We sat on the self contained patio which was rather nice. Generous portions, but we always order starters. Good fusion of unexpected flavour combinations. Steak was really undercooked from the kitchen - requested medium but was served rare. I'm flexible here but I know others are not. Was still delicious. The gorgonzola butter add on is a MUST! Decadent! Tasty selection of desserts. Wait times for attention from serving staff could definitely be improved. After seeing our server sporadically, finished the night waiting nearly 40 minutes to pay after requesting our bill.
A delicious and classy dining experience! Treated to not one, but two complimentary desserts on the house! Our server, Tyler was attentive, funny and friendly. Lively atmosphere, refreshing cocktails, and tasty food with a great selection! Would eat there again in a heartbeat!
Great vibes here with a really nice patio. The food selections are not always the best, since I like their brunch options way more then their dinner. Good place to go for after work drinks.
We visited here for a Christmas party a few times now and everytime, the food is awesome. The service is amazing. We have yet to come on our own so I couldn't tell you how that is. Atmosphere is lovely.
Went there for a lunch meeting. There's plenty of free parking, in two different lots nice and close to the restaurant. It was well decorated, clean and quiet. The staff were exceptionally attentive, professional and well dressed. The food was amazing, presented well, unique, delicious and proportioned perfectly. Well worth the price point, which wasn't too expensive. Did not try any drinks but I imagine they would live up to the rest. Will be returning! Thank you!
Riz was awesome, food was great!
What an amazing place! Proof is my go to recommendation and I’ve had so many great experiences here. However, I recently had a poor experience with a lamb chop that was much too fatty. But when I mentioned it to the waitress and manager they were incredibly accommodating and handled the issue with such care and understanding. The staff, food and atmosphere here are on another level - this place is a must try! Beef carpaccio and duck breast if you’re here for menu recommendations
we dined there last friday. great experience! food was awesome, service by Kristyn was on point! we had the chicken bao starter..taste explosion, wifey had the mediterranean chicky and i had the schnitzel. portions were generous and very tasty. sticky toffee pudding. yummers all around!
Proof never disappoints! We went for our 15th wedding anniversary and had a very nice time. Angel was our server and she kept our amazing food coming with a treat at the end ????. ⭐️
Very awesome restaurant and lounge love the decor and set up. Staff super great and food is pretty good.
5 stars because of Tahiur. What a gem. Great drinks and incredible service. Host wasn’t quite as pleasant but Tahiur made up for it.
I made a reservation for our Anniversary this past weekend, having never been there before, we were very happy with our experience! The atmosphere was fantastic on the patio, menu had a lot of options, including many creative vegetarian options! The staff was very friendly, and the food came out very quickly! Overall we were extremely pleased with our experience
Great atmosphere and food!
Group of 4 on the patio for my son’s 18th birthday. He started with beef carpaccio followed by the duck and throughly enjoyed both. The barley risotto was very good. I had fish tacos and the tenderloin and both were tasty. Steak was cooked perfectly and the scallop potatoes were a pleasant surprise. Our dates went with the tuna bowl and the chicken bowl and found them enjoyable. Almost $300 with a couple of cocktails and dessert but well worth it. Seated on time and the service was good. No complaints and I will be back.
Myself and a group of friends went to proof for my birthday dinner on a Friday Night. The food was amazing, but the service was terrible and confusing at times, which really put a damper on what should have been a great night. Firstly, our reservation was for 5 people and the table was only set for four. When we asked our waitress for another setting she was rude and didn't seem like she wanted to bring us another setting. This turned out to be a theme for the night as Natasha, our waitress, was inconsistent, not friendly at all, and seemed genuinely confused (or high) at several points throughout the night. When taking drink orders, she seemed annoyed that we needed an extra couple minutes to decide on drinks. Further, after taking our food orders, she repeated our orders to us and got them wrong. She forgot that I was vegan, so she brought me a birthday cake that wasn't vegan and then told me the vegan dessert on the menu wasn't vegan (it's labelled as vegan cake). She refused to ask the manager if this vegan cake from the menu could be the "free" cake for my birthday so we had to find a manager and ask for ourselves (who said the cake would be free). When we first started eating, Natasha checked in on us every 2 minutes (WAY too much). Conversely, after we ate, we waited a full 40 minutes for our bills and had to ask 4 DIFFERENT members of staff for the bills during this time. Natasha was somewhat apologetic when she finally brought our bills, but it seems like she didn't realize we had been waiting for so long or she didn't even care about this. Our reservation was at 5:45 pm and we didn't leave until after 8 pm. We were late to our next event for the night, which began at 8 pm. I am extremely disappointed with this night at proof and I definitely won't be coming back unless Natasha isn't working. The service was seriously so bad that it ruined the evening, even though the food was great. So, so, disappointed.
Their breakfast is good (but not offered everyday so check their website). Great steak. We were there to celebrate my birthday and they served free dessert.
Beautiful restaurant, charming staff and absolutely amazing food. Make your reservation now.
We went here on a double date plus 1. I have to say I am used to big city high quality restaurants and was pleased to have found this gem. I would like to to express my gratitude to the wonderful host Abby who accomodated us wonderfully as well as made a point to stop by our table to check in with her bubbly personality! Amber was also a person who stood out as being incredible attentive and was successful at correcting a couple issues we experienced. She handled or concerns swiftly and with deep care. The food was great! It was quality and I feel resonable priced for the standard offered. Proof is definitely coming recommended from me and I will definitely be retuning regualy now Thank You Proof, Keep up the good work!
Great food. At first glance you might think the menu is small but everything I've had is wonderful, options for every palate. If you go the fries are AMAZING with the aioli. Service is efficient. Highly recommend!
Great hotel lobby bar and restaurant. I had two meals here in one day. 1) a salmon salad and 2) a schnitzel and great wine and cocktails. See the pics. Service was great and the crowd and atmosphere were energetic and fun. Only recommendation is that music needs to be improved...it was just an annoying Spotify playlist.
Had a wonderful evening. There for a business meeting. Jeffery took exceptional care of us. Very attentive; very knowledgeable about the menu; each of us felt that he was our waiter even though he had several other tables. Kitchen exceeded expectations; food was hot, well presented, flavourful; wonderful variety of selections. Everything was well timed. Definitely recommend this place.
Great portions. Mac and Cheese was excellent. Dessert was perfect. Bartender was amazing... Pulled out a black and tan perfectly
Dine in
There is a hotel buffet (breakfast) for 25 dollars. I like it. They offer good options.
Wife and I went in for a quiet meal and were very impressed with both atmosphere and level of meal flavour. Both had steaks and they were cooked to our individual liking and perfect! Highly recomend Proof for a lovely dinner date.
Wonderful experience at Proof tonight on their patio. I had the Center Cut Tenderloin and my friend had the Stuffed Aubergine Tagine. The lemon raspberry layer cake was great, although I was jealous of my friend's Crème Brûlée.
Extremely professional kitchen and staff, and the food is always great. Can count on proof for a nice evening out.
Had dinner here on Saturday night and everything was wonderful. The meals were delicious, service excellent and the experience very enjoyable. Would definitely recommend!
Great service with great food!
Pretty cool spot by Waterloo Park and the Perimeter Institute (hence the name). Food was good and we enjoyed the cocktails. They did miss the mark with the math decorations. They need to develop that a bit more being that is their theme. Worth a visit.
Most amazing meal! If you are gluten free or vegan they have amazing vegan sausage dishes and a decadent gluten free and vegan chocolate peanut butter dessert! The unlimmited fancy sparkling water is SO WORTH the $2.
Great food, wow we loved it. The atmosphere was very nice in addition to the decor. Great place to have a drink, very Toronto Lounge like. The food is phenomenal, wonderful presentation very impressed I will dine here again ????
Took my girlfriend to this place for our anniversary and it did not disappoint! Excellent service and great food! It is a bit pricy so don't expect to visit here daily. The math theme was there but it wasn't too "in your face" as my girlfriend described. Great place to take a Waterloo maths girl!
This new restaurant is promising. The brunch menu was inventive, offering creative spins on poached eggs, waffles, fruit and granola. Service was prompt and courteous, food arrived quickly, and plating was aesthetically pleasing. However, I found the prices were somewhat high for the size and quality of the plates. Also, I feel the theme of the restaurant may be a little too on the nose; it is quite clear the clientele they wish to attract. On the whole, a very pleasant and tasty brunch at the Proof Kitchen.
Food and service were fantastic. It's a really high end place and was really needed to be added to the KW area. I'll be back again. Thank you for opening up this trendy fine dining restaurant in Waterloo! The setting is gorgeous and the food is delicious.
Proof was a wonderful, quiet place to celebrate our anniversary. The server was friendly and attentive. There's a good selection of menu items and hearty in size. I would recommend it.
Nice new menu with a few great vegan options I had the bao and my partner had a vegan beyond meat sausage they were delicious!
Great experience! Our server Riz was absolutely wonderful...best birthday dinner I've had in a while :)
Riz was awesome! Food was great!
Great food and drinks!
Really good atmosphere! The patio is very welcoming and enjoyable, and the food is tasty and filling
Fantastic food in an upscale atmosphere with exceptional service & staff! My wife and I celebrated our anniversary and our server Jeff went out of his way to help us celebrate which really made our evening. We'll be back!
food tastes great. A bit expensive.
Food was great, service fantastic, reasonably priced! This was a private meeting we were at.
To attract foodies there is room for improvement - Proof Kitchen is located on the ground floor of the Marriott hotel in Waterloo. We made reservations and while being escorted through the front bar area the environment was funky and possessed a lot of energy. Our table was located in an area of the restaurant that felt lifeless. We ordered The Award Winning Golden Tacos, Fried Chicken Bao, Crispy Pork Belly and Woolwich Salad. All food was good, fresh arrived quickly. I would not label the food “Award winning” and place this establishment on par with mainstream corporate joints like Kelsey and Montana’s. Service was slow and sometimes non-existent. If you are a real foodie like me, this restaurant is one you can avoid.
The food, patio, and environment were great but our waiter Tahiur made our the night an 11/10! He was an incredible waiter and was very accomodating when other staff were hestiant to. He was kind, funny, entertaining and efficient! If you could ever request a Waiter, Do It! Also Amber was very understand regarding some car troubles were having.
Meal type
Definetly the best food I ever had in Kitchener. Service is unbelievable. I've never seen such professional service in town. We ordered steak, salmon and chicken. Each of them was cooked to perfection.
Food was great! Not very much selection, but delicious none the less. We went for breakfast at around 10am and we were the only people in the restaurant. The staff were friendly... but they were cleaning up around our table.. if we felt like we were in a barbershop/hair salon... getting swept close to our feet....tables being set... chairs being moved around..scraping against the hardware..overall not the best atmosphere but I imagine they do better when the restaurant is at full capacity. I also felt somewhat that the hostess looked at us with some prejudice... knowing the restaurant is on the pricey end, I don't think it's fair to do that...they are getting our business no matter what.. I just feel a little bit offended.
We came here for late night drinks, not dinner, so can't comment on the quality of the food. The drinks were definitely on the pricey side. Service was also a tad bit slow, despite us being among a handful of patrons that night. This place is part of the Delta hotel, so feel free to use their hotel parking lot and the hostess will validate your parking for you.
Went for Brunch at 1:30. Not enamored of the Brunch menu (too fancy and too pricey)but were told no substitutes. Ordered a coffee which didn't come. The four of us walked out, went across the street to Sole, and had a delicious brunch/lunch.
This maybe the first place that I felt the need to leave a negative review. I am sorry, but the food doesn't live up to the expectation created by the ambiance and the menu. My main course was supposed to have bone broth in it, which would have been a warm welcome to very cold day and my irritated throat... But when the dish came, the broth was missing! I asked twice, but both the times I was told that it was reduced and was already on my plate. Well unfortunately I couldn't find it. (Picture attached). The manager did comp my dish and asked if they could get me something else, but they didn't have any chicken broth...:( Anyway, I feel bad that I left the plate more than 3/4th full.
This is one of the best patios in Waterloo, hands down. The food is excellent (I highly recommend the sliders.) They also have an amazing craft beer selection on tap. However, it's a bit of a splurge. The meals are fairly reasonable, but they get you on drink prices or desserts.
Delicious food and fantastic service. Highly recommended - my go-to spot in Waterloo.
Super "meh". I've been here 3 times now trying to give them the benefit of the doubt as we live nearby and the decor looks cute, but it's sooo basic, with the service and food really lacking and leaves you feeling like you just wasted your money. If you're going out to have a special meal, there are plenty of other restaurants in the area. The waitress seemed like she constantly wanted to flee from our table even though there was only 1 other table, and we had waited by the front hostess area for 10 minutes before I went in to ask to be seated, only to be met with excuses and no apology. We just went for lunch, and their new menu seems like they're trying to do something Baja style or Mexican and it was poorly imitated andbland. The fish tacos literally have no sauce on them and the pork cracklings is just pork rinds out of a bag with some dip, shredded tasteless cheese, and massive branches of cilantro that I had to cut up. Terrible. If you're trying to be classy and swanky, it's not working Proof!
Great atmosphere and well executed eclectic blend of tasty and healthy dishes. Our attentive server Emma was very genuine and a real pleasure. We stayed a few days at the Delta for business and enjoyed both breakfast and cocktails with appetizers. Very nice, well appointed facility with all needed amenities and great staff.
Ambience is 5/5. Food is 4/5. Service is 10/5. Loved the dining but the cocktails menu seemed a bit less of variation. Otherwise it's best place for a date or a family dine in. Perfect for holiday evening special meal. Though I would suggest to go on random off day as it gets a bit loud and crowded because of its popularity.
Delicious food, great service, awesome patio!
Food is great, though not amazing. Service is excellent. The patio environment is less than ideal due to the road noise and insects, but it's a difficult time...
Service
Incredible place, excellent staff with efficient service. I've been here a few times and the service and food has been amazing! Excellent atmosphere, design, food along with handcrafted unique drinks. Definitely would recommend to anyone in or around the Waterloo area.
Proofs food is great. I've been twice and both times the staff and service was friendly and fast. They also have the best cocktail bar in town. I ordered of the menu (a Rob Roy, not common) and got the best cocktail I've had in K-W.
Decent, but very expensive. The food is good and I can understand high prices for well cooked food, but $10 for a 16oz "pint"? Stupidly expensive for something you pour into a glass. 500-600% markup is ridiculous - we won't be returning.
Great atmosphere and friendly service. Jeneane was very attentive and incredibly friendly. Caesar salad was fresh and had authentic dressing. Will definitely visit again.
I went here yesterday for a birthday, and was pleasantly surprised by the superb service and modern interior design. Not to mention my friends and I absolutely loved the food! We ordered 1 Proof Signature Burger, 2 Rigatoni Trifectas, and 1 Proof Chicken Club. Although, their music playlist was pretty bad/all over the place, I usually don't notice music in restaurants but it was noticeable here.
Food was great but way over priced for the atmosphere
I came here for my birthday yesterday as a party of 7, the food and drinks were delicious and our server Frank was amazing! Frank was very knowledgeable, funny, and brought a lot of energy to our table! Service was 5/5, I will be returning!
Very awesome restaurant and lounge love the decor and set up. Staff super great and food is pretty good.
Great atmosphere. Excellent service. Drink menu is good. We had a group of 14 and ate around the food menu. Some dishes were stellar, others tasted good but were less than expected. Their "bowls," for example, are cold but most expected them to be warm, kinda like a stir fry. Everyone who had dessert thoroughly enjoyed their selection. A good night out for all.
Steak was good, paired with cabernet sauvignon
Very nice place n the food is great
Great food and atmosphere! Staff was extremely pleasant and accommodating. Would recommend to others
Truffle burger was really good except it was well done and no one asks how you want your patties. Great service.
Terrible experience. Went there for Mother’s Day breakfast and the service was poor at best. Tyler visited the table sparatically, forgot drinks and when the food came out it was under whelming. My eggs Benedict egg were way over cooked and very little hollandaise sauce. We will not be returning.
We were there celebrating my daughters birthday, her meal was a tuna dish that had to be return due to the fact that the raw tuna did not smell or taste fresh. Also, three of us ordered the “special” lamb chops and they did not come as ordered, medium rare and turned out that we each paid over $50 for each “special”! The mashed potatoes were super salty too! The other dishes were okay but nothing to write home about! Disappointed overall experience!
We went here for our 5th wedding anniversary after hearing good things from a variety of people. We could not be happier with the experience. They have an online reservation system through OpenTable, which was a nice start. We were welcomed early for our reservation as well. Our server Kyle was the best server we’ve had in recent memory, and he made honest, helpful recommendations. He tended to the table the perfect amount. He made recommendations for cocktails, and the bartender creations were delicious! The food was delicious, and overall, with appetizer, alcohol, entries (one of which was steak), our bill was approximately $100 (before tip). For the quality of food and service, the price was excellent. We will definitely go back.
Had breakfast here once while staying at the Delta. The restaurant is huge - with a bar area towards the front, and several rows of seating towards the back. There are private dining rooms for larger groups or events. There is also a patio area for those nicer summer days. The decor is modern and fresh, complimenting well with the hotel decor. My friend and I arrived toward the end of breakfast on a weekday, but was still able to order breakfast. She had the pancakes, I had the eggs benedict. Food came in reasonable time. The portions were huge. Both the pancakes and the benedict were delicious. I absolutely loved their potatoes. The service was fantastic. Our waitress was very attentive and let us know about the timing of our food arrival, and other disruptions in the restaurant. For example they were changing setup for lunch which involved moving some chairs, and she let us know there would be some noise. It is a bit pricey though, so definitely not very student friendly, but honestly I prefer it since it kept the ambience more classy and quiet. I would recommend it if you prefer a higher end dining experience, and definitely try it if you're staying at the hotel.
Lovely place to have a meal with the family. They have good options for vegetarian and vegan diners, which made it an ideal place for our family's special evening out.
Very tasty food, warm hospitality.
I was a little underwhelmed by our experience. It was early, 5pm on a Friday. The restaurant did not appear busy yet. We were a group of 9 and booked ahead. The restaurant is very stylish and would work for lots of different occasions; I felt quite positive when I arrived. Service was a bit lack luster though. The person waiting on our table had a tendency to get distracted. I had to remind them of people waiting to make a drink order more than once before he left the table. The food was only ok. I ordered the ruben, and by the time it got to me the top was nice and toasty, but the bottom slice of bread was soggy. My dessert was delicious (but admittedly so rich I had to take most of it home with me...I'm ok with that). It took a very long time for the bills to come at the end, and again, the server seemed distracted and/or confused (though very polite). Overall, the experience was only so-so. I would go again if that's what my group chose, but I would not seek it out myself based on this experience.
My husband and I visited Proof last evening for our anniversary dinner. When we arrived they quickly sat us in spite of being unable to find our reservations, which I realized was an error I had made booking on-line. Our server made a prompt appearance and after a long perusal of the menu we made our choices. We ordered Pickerel Fritters and a Harvest Plate for appetizers and Scallop Pappardelle and a 8oz Sirloin for the mains. The Pickerel Fritters were delicious, the Harvest Plate was so so although my husband and I both agreed the ciopellini onions on that plate were really good. With some nice spacing our mains arrived, my husband's steak was the best steak I've tasted in a very long time, he also ordered the mushroom ragout to accompany his steak, the ragout fell a little flat though. My pappardelle was mixed for me, although this was definitely more a matter of personal taste rather than an error on the restaurants part, the pasta was perfectly cooked and the scallops were yummy. I look forward to returning to try their buttercup ravioli.
Good place to eat and drink. Very friendly staff.
Love the ambiance! Great place to grab drinks. Bun cha noodle bowl was amazing. Will definitely be back to try other items on the menu.
Absolutely loved it ! The service was perfect, professional yet really casual. Food was incredible, great recommendations from the waiter. Chic and classy but most importantly amazingly good!
Service and atmosphere was great. But we didn't find the food and drinks were worth the money. We have been hesitant to try again, with so many better places around.
The fattoush bowl that I ordered for lunch was great! Lots of flavour and reasonably priced. I can't wait to come back to try their other vegetarian options.
Terrible service and steak. Stay away from the chicken burger and the tenderloin. Mains and drinks came almost 45 minutes after ordering. Very surprised by the service and food as I’ve heard a lot of good things about this place
Vegetarians stay away from this restaurant, it has 2-3 options only.
The service was good and quick. The complementary scones for brunch were delicious. The ingredients in the salads and french toast were fresh and filling. For the higher price tags the food still delivered and was very filling. The location itself was very modern looking and had comfortable seating in the back.
Meal type
I highly recommend the pan seared duck breast and the best in the show for dessert and it was absolutely delicious. The duck breast was juicy and tender, the risotto was yummy and the dessert was heavenly, especially paired with my favourite wine, Kim Crawford’s Sauvignon Blanc. In addition our server (can’t remember the gentlemen’s name) made the experience even better! Can’t wait to be back and try new dishes!
Service was excellent, but the food wasn't anything special. We split the pork belly and Caesar salad to start. Pork belly was a bit over seared in some spots, but still managed not to crisp up as much as it should have. The salad was disappointingly bland. Both were passable, just not up to what we were hoping for. Salmon and tuna poke mains were along a similar vein. At $110 plus tip for this and 2 drinks, the value isn't there to be worthy of a repeat visit for us.
Good taste with vegetarian and vegan options.
Proof satisfied all my personal criteria for service excellence. The waiter was engaged without being cumbersome, the food was excellent and the choices and price of alcoholic beverages were on point. Ill definitely return in the future.
Caesar salad, Caesar drink and Trifecta bolognese for my main meal. We've been coming here for many years and it's always good service and good food.
Perfect food and great plating. Had the Proof burger and it was melt in your mouth. Partner had the roast special. Perfectly cooked. Wait staff was attentive throughout the meal.
I LOVED my meal and the service was outstanding. A great patio for covid crazy days! (Or any other day!)
Great service , great food
The food is usually very good and it has a lively atmosphere. So, this is why we chose Proof for my birthday. The beef carpaccio was wonderful. Unfortunately, when my main came there was a long very curly hair in the salad and the server not only had to be flagged down to check to deal with it but drinks ran dry. He was very busy so we hoped it was all an oversight and tried to be polite but we did not feel like there was any celebration at hand. The salad ended up on our bill. No manager checked on us. We had to note that we were not paying for the “hair salad” in the end and I doubt we will be back. Too bad.
Priced far too highly for quality of food. Many things are served technically incorrect. Too much salt, or too much grease, or cold food. Rarely does it live up to its own expectations, let alone the customer's. It does receive it's 3 stars for great service and atmosphere, and it never has more than one technical mistake - meaning food is always edible and likely to not be sent back.
Such a great place to come for cocktails on their patio or for brunch. We sat in their beautifully decorated restaurant. The three of us came for brunch and each had a bowl. Mine was the poke. It was stunning to look at and tasted great. I like that they have different and healthier brunch items. Would definitely go back.
Order delivery from Uber. The soup taste burning. The scallops are with some sand.b
Dinner
Was quite disappointed with our experience. I don't typically leave negative reviews, but also don't want others to have the same experience we did. The food isn't as great as I expected. Calamari was extra chewy, and not your typical calamari. Fries came out under cooked. Pickerel was delicious. Mediterranean chicken wasn't great. Steak bowl, was a plate with a small serving of steak, which tasted good, next to a salad which was mediocre, not what was expected. Chocolate ganache for dessert was described as having berries, came out as just a slice of ganache, not as described at all. Very underwhelmed.
A bit off. The Caesar was a bit off, very little garlic and too much anchovy taste. The chicken bowl had no dressing and it was so dry. Not a great impression from the lunch kitchen. Service was good. We did the 40 min lunch and were likely on that turnaround timeline. Server named Charlotte was great. No issues taking the salad back to the kitchen and offering to fix it.
The build your own sangria is really fun and the brunch food is good
You should definitely try it out if you do visit Uptown Waterloo. Great food and wine options.
Food is great, though not amazing. Service is excellent. The patio environment is less than ideal due to the road noise and insects, but it's a difficult time...
Dinner
Gorgeous patio
Came here for date night and the food was great! The only thing to why I didn’t go all the way give it 5 stars was the service, something which felt lacking that night. Overall, the place wasn’t too busy (covid restrictions), food came out in a timely manner and the drinks actually get you buzzin! The steak and tacos are definitely filling, don’t think I would order the appetizer (was good tho) again unless we were super duper hungry Hope they don’t get shut down from covid, it’s a great date night location located in the Delta hotel lobby :)
We recently had a company dinner in one of the tasting rooms. The service and food were top notch. Great place for small private parties. We will definitely be going back.
Ambiance and decor is fabulous. Very trendy. Drink menu is amazing. Very unique cocktails. Food was okay. Not exceptional. Service was slow. Restaurant was very busy. Would try it again. Not a lot of parking.
One of my favourite places in all of Loo. High-class, polite waitstaff, well-delivered and delicious food, and a uniquely modern and interesting atmosphere. The decor feels math-related, true to the name, though the logic problems could definitely be more difficult. I'd recommend their cocktails and, if you can go on a Sunday, the Roast special. Their appetizers are also varied and unbelievably well executed!
It was fancy. A nice and romantic place. The ontario lamb shank dish was perfect.
Best brunch experience I've had! Service was excellent and the food was so delicious! They made the best accomodations for vegan options of any restaurant I've been to.
Although the food was really ambitious and sometime a little unflavoured, the ambient atmosphere and amazing service made up for it! The drinks were really good! While I wouldn't go there on my own for the food, I would definitely go here for the drinks! I got their mac and cheese and honestly this is what brought my review from 5/5 to 4/5. It didn't have too much flavour and I found that it was just a thin butter sauce with cheese curds mixed in. I would still go here, just not for this dish.
Love it here. I visited once and keep coming back. The staff are generally very respectful, and the food is delicious. Highly recommended for anyone looking for a cozy dinner or a meal at any time of the day.
Outstanding restaurant. Well trained front of house staff. Responsive management. Whoever is running the kitchen is doing a wonderful job. The food is excellent. Well presented and an incredible balance of flavors. Highly recommended.
Went there for a lunch meeting. There's plenty of free parking, in two different lots nice and close to the restaurant. It was well decorated, clean and quiet. The staff were exceptionally attentive, professional and well dressed. The food was amazing, presented well, unique, delicious and proportioned perfectly. Well worth the price point, which wasn't too expensive. Did not try any drinks but I imagine they would live up to the rest. Will be returning! Thank you!
Real nice inside, great service. Go here on a date
Superb food and service. Best calamari I’ve had in ages! The vegan options were spot on , our server was exceptional. Decent value for money. I highly recommend this place !
Service is good, I noticed the quality and taste of food went down after the pandemic. Potatoes were not cooked well. Starters were not as tasty. Fish and lamb were overcooked Some servers wear full gown like we are in a hospital! Kudu for them its just the atmosphere is not the same.
I didn’t think I would go back after having dinner there once as the salad didn’t taste fresh and cocktail I ordered was too strong but the service was pretty good. Last time we ordered the duck breast and the schnitzel and both were delicious. However, the drink was just OK and the service was a miss..
Food was very good. Served hot and nicely plated. Service was ok - mind you we did arrive in the evening, however our server was not very attentive. Seemed to be watching the clock until her shift was done. Restaurant has beautiful ambiance and free parking
This venue surprised me with its tasty menu and a delightful selection of some good local and craft beers along with a few more broadly popular brews. A solid cocktail menu and friendly staff. This is the type of restaurant you can dress up for or even come in a bit more casual clothing. It it much larger than it looks and in the summer there is a great patio.
We held our rehearsal dinner at Proof Kitchen and Lounge and we were beyond impressed! The private space was awesome, and they even added some candles which looked amazing. Matthew our server was fantastic- he was very attentive and had great suggestions for anyone who wasn't sure what to order. All the food and drinks were delicious. It's such a perfect event space that is private if you want it to be (doors close it off) but it can also be open to the rest of the restaurant. Thank you for helping to make our wedding weekend so wonderful!
Was given a tall table by a cold window in the bar area despite calling a week ahead to make a reservation. The appetizer was delicious (called the Nosh, I believe). Our main courses were slow coming out of the kitchen, but were decent quality.
Great atmosphere, fantastic service, and delicious food. All of the staff were extremely friendly, and they were very accommodating to dietary restrictions. The Harvest Platter was amazing, the veggie burger and fries were the best I've ever had, and the curry was delicious!
My meal was nice, but not much choice for my wife with food restrictions. The vinaigrette on the everyday salad burned her mouth.
Order delivery from Uber. The soup taste burning. The scallops are with some sand.b
Calamari,lamb,creme brulee all well assembled and delicious. Prices aren't out of this world.
Came here last night for my queen's birthday dinner. We enjoyed ourselves, despite the obvious restrictions, and lack of parking (had to park off property). The service was friendly and very accommodating, the atmosphere was warm and relaxing. The food was all tasty, with both of our steaks being done perfectly to both medium and medium-rare. We really enjoyed the salads, and the fries were well made, crispy on the outside and soft enough on the inside. Overall, we had a very enjoyable dinner, and we'll definitely return.
We held our wedding recipe at the beginning of September here. Laura, went out of her way to exceed our expectations; she was responsive and helped us customize a dining experience that blew our guests away. We had custom cocktails created and a huge menu of food options. The food itself, as usual, did not disappoint. It's one of our favourite local restaurants and I look forward to continue dining there.
The Proof Kitchen has a really nice atmosphere to it. The patio is large and is a nice, relaxing place to eat. The food is good, but despite the prices, not great value, in my opinion. I wouldn't put it at the same level of taste and quality as other similar restaurants in the area, like the Keg or Charcoal. Drink prices are on the high side. You ARE eating and drinking in one of the only nice hotels in Waterloo, where they know a lot of their guests are paying with corporate cards.
Meal type
My girlfriend and I went for dinner, everything was great. The patio is beautiful and very clean, our server was amazing and funny and the food was awesome, 10/10. Can't wait to go back! Thanks!
Very nice interior and food quality of some dishes is good. I recommend trying the Chicken Tinga Bowl if you like hearty salads.
I went here on a Saturday evening with a girlfriend for drinks and apps. I wish I could remember our server. He was amazing! My friend spilled her glass of wine and he re-filled it no charge. He also recommend a very delicious wine for myself. You know they are good when you are about to ask for more water and you look over and it's already been re-filled without you realizing. It's a bit more expensive here but it's worth it!
Our new OMG restaurant. Highly recommended.
Great food, and friendly service. There is enough choice on the menu to satisfy, but not too much choice that you feel overwhelmed. The location is good, though google maps doesn't do the best job getting you to the proper parking.
We went to Proof for brunch recently, and my husband and I both said how it was the best brunch we've had in a long time. Our server was really friendly, the food was beautiful and tasted amazing, and the fact that we could show up without a reservation at peak brunch time on a Sunday and be seated immediately was a treat. Also, as a pregnant lady I really appreciated the amount of fun non-alcoholic drinks they had. I highly recommend the VirGin & Tonic and plan to go back to try many more.
Hosted my wife's surprise birthday party in the private room. The staff were great from booking to the day of the party with the planning and helping with decorations. Food was beyond our expectations. Could not ask for anything more. Thank you for helping me create a great night for my wife and guests.
Great portions. Mac and Cheese was excellent. Dessert was perfect. Bartender was amazing... Pulled out a black and tan perfectly
Overall, it was a very good experience. It's a bit pricy and the menu is somewhat short but the steak was on point and I enjoyed the atmosphere. The staff was very nice and the wine selection was great.
I was really excited about the hot cocktail menu and it was the main reason we went! We reserved a table for 7:45pm. As soon as we arrived, the waitress told us "last call is at 9pm, do you know what you want?" and we felt really rushed. We were seated at a table RIGHT beside the front door (patio seating which we requested) even though there was a table under their tent, near a heater.. we requested to change tables which was accommodated, although it did seem extremely reluctant.. We placed our first order, two drinks from the hot menu, and an appetizer. We were brought one hot and one cold drink - i didn't notice the ice in the drink until after the server was gone (i was too busy marvelling at my partner's hot drink) so I didn't drink my icy drink and waited for the server to come back. After 10 minutes she hadn't, so I went inside to ask for my drink to be changed. A different server took my request but told me "well that drink is on both menus, so....but anyway, sure we'll swap it, no problem" I took that as her implying that I had made the mistake by not specifying I wanted a hot drink. How should I know it's on both menus? I think our server, who should know the menus, should have asked for clarification about whether I wanted a hot drink like my partner or not. When the server brought my new drink (another 10 minutes or so) she did not take the icy drink away, told us she "didn't even know there was a hot drinks menu" and again reminded us that the kitchen would close soon. We placed an order for 4 fish tacos to share. When our server brought our main, she still did not remove the icy drink, so my partner finally decided to drink it. We waited for over 20 minutes after finishing our main for our server to come back out, which is when we asked for the bill. It took another 10 minutes or so for her to bring that out. Whereupon we discovered that we were charged for the icy drink. The hot drinks were AMAZING, and the fish tacos were pretty good. The chiccarones and dip was ok, nothing special. We may visit again sometime in the winter, purely for the hot drinks/hot patio menu, but not anytime soon.
They have an awesome calamari dish right now that is a must eat. The most tender calamari I've ever had. Soy Curtis Calamari. Try it.
One of the best restaurants in waterloo, fantastic ambience and service as well. Never had a bad meal here.
Nice patio area, food was good and the waitress were very polite. Lovely spot to have a meal or just a a few drinks
Hi. The staff was great, but unfortunately the food was cold by the time it came out (super slow) and the steak and chicken were extremely disappointing once we finally did get it. Not worth a $100 + bill.
Food is good service is good. Just too noisy for my liking. Hard to hear people at your own table.
Had a great experience last night at Proof, we were sat in the lounge around 9pm. Our server Karon was fantastic, very attentive and provided great suggestions on the menu. I had the proof signature burger with some fries and my friend had the Woolwich salad with salmon. Can't wait to come back.
Just finished our, delivered right on time, Valentine's Day "meal kit" from Proof. Baked brie with fruit compote, Chateaubriand, garlic shrimp, roast vegetables and potatoes, chocolate mousse cake for dessert. Where do I begin? 10/10 just doesn't do it justice. It was perfect! Meat was cooked perfectly. Potatoes, veggies, everything....perfect! Instructions were easy to follow and spot on accurate. Really looking forward to dining there in person. Great experience!
Great food and excellent service. They gave a complimentary lava cake for my birthday. Good selection of drinks too. Parking is complimentary for customers so you can park at Delta Hotels parking lot.
I came here for dinner and ordered the vegan pot pie. Let me preface by saying that I regularly eat vegan food. The crust was incredibly crispy and good, but it's downhill from there. I know the menu lays out that it includes vegetables and jackfruit (a common vegan protein substitute), but I'm surprised that there was no protein like lentils or barley to make the dish feel more substantial. I would've even appreciated potatoes in there. It just felt like boiled veggies with a pastry overtop. And the meal was way too salty. No real flavour to the dish and it was like the salt was trying to mask the lack of flavour. My partner also noted that the duck he had was also too salty. I think that the restaurant had potential, but with the heavy use of salt, it lacked the balance and flavour I was expecting.
Outstanding customer service team. Following at bit of a rough experience first time on busy NYE, we were invited back to Proof to experience the restaurant once again. We were extremely happy with the delicious food and wonderful waiter. Our food delivery was prompt and the cocktails were delicious as well. A big thank you to the general manager, Laura, for making the experience so pleasant. We will certainly be back!
We had pasta bolognese for two. It was wonderful! Worth every penny!
Very nice place to grab a bite, great decor, friendly staff. Our server was great he explained all the unique dishes. Even brought us complementary blueberry biscuits. Awesome food.
Fantastic food with a wide variety of options on the menu. Professional staff asked the right questions at the right time. Can't wait to go back again.
Comfortable seating, great service, beautiful aesthetics and good food. A bit too expensive for the quantity and quality of food. The dinning room was a bit chilly which was a little uncomfortable but more importantly our food went cold fast since the marble tables acted as a heat sink. It would be better if there were placemats or something between the food and table.
I wasn't expecting much for a restaurant in a hotel lobby but was totally impressed. Service, atmosphere and food was great! The sirloin steak was the best steak I've had in a long time. It's even better than Alberta AAA which I've had a few times. I was able to cut through the medium rare stake with a butter knife. We will be coming back again! A bit weird though having CP24 playing on the screen...
We were very impressed. The service was super, the atmosphere lovely and perfect for conversation - not too loud. The food was scrumptious. I had the Mac and Cheese with double smoked bacon. Will go again.
Great place, but not great vegan food. It's a pretty nice place tbh, expensive but it fits the vibe. Vegan burger was terrible though, it's advertised as Impossible burger for $20, but it's just black beans "mixed with impossible burger". It tasted like beans, pretty bad, wouldn't get it again. They have a vegan cake that tasted like Reese, pretty good, and the waiters were very nice.
Great place to get brunch with friends and family! I love the bright interior decor, which made it a really nice place to eat and chat. Food was decent; I had the eggs benedict from the brunch menu and it was good, but the whole thing tasted basically like BBQ sauce. My dad had the turkey club which he loved. Overall, food is overpriced for what you get, but the servers were friendly and the restaurant has a great atmosphere!
Was very impressed. Excellent quality of food for the price. Much better menu than many upscale chains with comparable prices.
Local cuisine that is elegant and delicious but still fairly affordable. Their seasonal cocktails are interesting and fun (big fan of the Meredith Palmer - hope to see that one come back)! The staff are very friendly and the atmosphere is casual yet upscale. Highly recommend for a nice lunch or dinner!
It's been a few years but the food and service are great. Staff always top notch
I just want to say, this place is amazing! The food is always great, they always seem to get us in for last minute reservations (we are a family of terrible planners) and the atmosphere is upbeat and trendy. I really can't say enough good things about Proof, we have been coming since it opened, and will continue for years to come I'm sure! Do not overlook this restaurant, it makes a statement in customer experience and food quality alike.
Great food and drinks.
Great atmosphere and friendly service. Jeneane was very attentive and incredibly friendly. Caesar salad was fresh and had authentic dressing. Will definitely visit again.
The place had a cool vibe and perfect for a casual date. Service was amazing as well and food worth the price
I have had two lunch meetings at Proof and will continue to go back! Both times the food was so tasty and fresh, the server was friendly and knowledgable and made sure our water and coffee was topped up at all times. The tables were spacious enough to have our laptops up and running and the free wifi just added to our experience. Thanks Proof!
If I could give Proof 6 stars, I would - WOW! From the delicious food, desserts and drinks to the ambience and friendly staff, I would gladly drive an hour and a half just to dine here. Looking forward to trying out the heated patio this winter!
Pretentious roadhouse posing as an upscale dining establishment, albeit with professional male servers, but with female staff who bare all, tattoos included, and attitude, as if they were working at a strip joint. And, that is not misogynistic. A misogynist would love to see women belittle and demean themselves, as they do at "Poof". I prefer women who demonstrate some form of class. I could say so much about the food, the perfunctory manner of the manager, the prices, etc., but it is not worth my time, nor effort. And, reviewers beware. If you post a negative review, you may possibly receive a threatening response to take it down, or, receive a personal threat with rude, guttural language. To the manager. Continue to treat your customers with patronising responses and condescension, and you soon may have no customers left. And, do not dare to send me a personal private message again.
Food was amazing, very pleasantly surprised. We weren't sure what to expect when dining on at patio in -16° weather but they've outdone themselves between the tent and the heaters it was very comfortable. The atmosphere was wonderful. 100% We will be back
Superb food and service. Best calamari I’ve had in ages! The vegan options were spot on , our server was exceptional. Decent value for money. I highly recommend this place !
The place had a cool vibe and perfect for a casual date. Service was amazing as well and food worth the price
Breakfast was quick and easy, though I was quite disappointed with the vastly reduced grab and go options only due to covid, understandable in the grand scheme of things.
What a delight! The food and service were amazing.i personally found the ingredients and dishes being served were extremely unique and you won't find them anywhere else. You definitely have to visit them each season as they constantly are updating the menu. We let the waiter lead the way and boy did we have an amazing time. Can't wait to go again.
Great food, had the salmon, but wait time was an issue. However, the manager came out and gave two options. Drinks on him, without dinner, or he expedites dinner and the drinks are still on him. They handled us delicately and made us feel welcome, important, even thought they had large parties that night (the reason for delayed service). Needles to say, the server received a handsome tip (he was pretty amazing after all). Go eat there, it is worth the wait!
Beautiful restaurant and bar. A good spot for brunch.
Great winter patio spot. Just had a drink but cool little vibe.
Proof KItchen and Lounge at Delta Hotel: March 9th - Birthday dinner with my son, his was last week, and his Mother's is this week. The Poke Bowl of Tuna was really amazing.THe mushroom ravioli was beautiful and tasty. Try the schnitzel if you are really hungry ... great dinners and salads. Service was above what I expected for a hotel restaurant. yes it was a five star for all the above reasons. Price with wine was easy on the credit card :-) Ordered two birthday deserts when I made the reservation. This was the best Lava cake any of us have had, hands down. P.S. they gave me a Lava cake for my birthday in two weeks so that I wouldn't have to eat alone. W.H.
Awesome time ...staff was excellent!
Dinner
Food look good but don't taste as good. I believe they haven't work on the favours that much. Drinks are ok but I don't recommend this place to food lovers. I ordered the lamb taco , the meat still didn't smell right, probably should be cooked in onion or garlic The duck fish wasn't good at all
Delicious food, decent prices and friendly service
Everything on the menu looked great, but the smoked salmon benedict was fantastic! It was so fresh and a perfect portion size. The service was fast and friendly. I would definitely go back for lunch or dinner!
Went there for my sister's Birthday and there was amazing service especially the server who frequently asked us if there was anything we needed and refills. I had the 10oz medium rare and it was amazing and so was the desert I will definitely go back some time
Beautiful place, sheik styling. Great food with a selection that can please a variety of modern palates, a nice surprise in a hotel in this small city. Too bad about the service which was slow even though the place did not seem to have a large number of guests- could be inexperience though-- our server spilled drinks twice and didn't seem to understand that spilling "only water" in a guest's lap was really a no-no. Docked a star for that. ???? He still got his tip though, the rest of the staff should not be penalized for it. Thanks to the the kitchen for good food and the management for a nice atmosphere.
The food is a good, but not for the price. Two drinks and a salad cost over $50. I have been there before. I the food is good, but it is very loud as they don't have sound absorption in their walls. They have a nice patio in the summer- but I don't think that their prices are in line with the prices or the quality of their food.
Amazing food and drinks. Try the calamari and the pork sliders. They are absolutely delicious.
Very nice, clean place and decent price. Few vegan options but delicious!
Amazing food and drinks. Try the calamari and the pork sliders. They are absolutely delicious.
Diverse menu with affordable prices! We celebrated a birthday, with a decent sized group. The service was really great and the ambiance was beautiful. Live band on a Thursday! I had the smoked chicken gnocchi and it was quite tasty. Out of all the meals my group ordered, the ravioli and the burger were out of this world! Also, the chocolate cake was to die for.
Delicious food, great service, awesome patio!
I have heard very good things about proof so I decided to try it myself. Was instantly greeted upon walking in by the staff and seated promptly. The ambiance was very aesthetically pleasing and made for an excellent dinning experience. The service was wonderful and food was delicious. Overall great experience I will definitely be returning and suggesting to all my friends!
My husband and I chose Proof as our non-traditional wedding venue and we couldn't have been happier with the way things turned out. We had a 100 person guest-list and did a cocktail-style reception in the front section of the venue. We were also supposed to have the patio, but unfortunately it rained that day so we weren't able to use that area, but there was still plenty of space! We received so many compliments on the food, drinks, and aesthetic of the venue - it truly is beautiful. Emma took care of us from start to finish. She was constantly communicating with us and took the time to explain everything in a great amount of detail. She met with us multiple times before the event and we were 100% comfortable on the day of the wedding that everything would be taken care of, and it absolutely was! We couldn't have done it without Emma. If you're looking at non-traditional wedding venues, Proof is an excellent choice. It's also amazing that the restaurant is located inside a beautiful hotel. We had a lot of out-of-town guests who didn't even have to go outside to go back to their room! It was absolutely perfect, we wouldn't have wanted it any other way. Thank you so much Emma & Proof!!
Steak was good, paired with cabernet sauvignon
Great food and service.
My absolute favorite place to eat in Waterloo. Whenever I visit Waterloo I stay at the Delta and having such stellar cuisine in house is super convenient. Their menu is very modern, chalk full of healthy ingredients and very vegetarian friendly. The ambience is also modern and staff is bright and cheery. I love their mock tails too. Be sure to try the new veggie burger and the Mediterranean platter appetizer.
There was a mistake in our delivery order. And the correct meal was delivered again very quickly. Great service!
Absolutely delicious Friday fish feature! Get here early before it sells out!!
Perfect place for a romantic dinner!
Proof is easily the best food and experience in Waterloo Region. We have been on the patio twice in last two months and the atmosphere is amazing. The service we have had (Riz and then George) was very welcoming. Great attitudes and helpful with suggestions. The shining star here of course is the food. Great options and lots of creativity on the menu.
I loved every minute of being here. The patio is huge and cozy, the staff were excellent, and the food and wine was to die for.
Nice atmosphere, meat is okay..
We recently had a company dinner in one of the tasting rooms. The service and food were top notch. Great place for small private parties. We will definitely be going back.
Service
Great Patio perfectly spaced out. Awesome non intensive staff and the food was spot on with many vegan options.
Ate here for the first time a couple weeks ago and would absolutely recommend! From the moment we arrived to when we left, we received excellent service. The food not only was fantastic, it arrived quickly as well. The cocktails were a highlight of my visit and it was hard to choose just one. I will definitely be coming back!
Our server Laura was amazing. Party of 10 and she didn't skip a beat. Food was delicious. Highly recommended
Was a great atmosphere and the food was delicious. Unfortunately I had put in a request on the website when reserving to have the desert come out with writing indicating our 7th anniversary but it didn't happen. I didn't mention it as I was expecting it to happen and wanted it to be a surprise for my wife. Still a great restaurant.
Not a place l would go into anytime soon. Just okay.
Delicious food with beautiful presentation. I like the way they treat their customer. if i talk about the staff was super friendly and fully take care of their customer need. The price was decent for the services and food they provide. Finally recommended place
I had their veggie burger with regular cheese instead of the vegan stuff. The burger was delicious, however their sides leave a little to be desired. I had the Caesar salad, and I don't know whether they make their own dressing or whether they buy it, but it was very heavy on the anchovy paste, and tasted very fishy. I then ordered a side of fries to at least have something edible with the burger, and the fries they brought me had soaked up a lot of the oil, and subsequently tasted very oily. I didn't have any of their desserts, but the people I was with tried their vegan dessert and said it was very enjoyable, despite being vegan.
I was visiting Waterloo to visit some family members. Christmas Day there was not too much open so we decided on Proof. Upon entering we were greeted promptly and asked if we had reservations. I said no. It was not busy at all. 1 pm in the afternoon..more than half of the tables were empty. I was told they would check. Someone of authority came and we were seated in a booth. That was good. Yet it seemed that we were looked down upon. Two young men, daughter in law, baby in a stroller and myself. We wore simple casual clothes. Took forever to have our drink orders taken. When they were, it was the bartender serving us. Food was ordered. 3 turkey meals at $27. each and a vegan cauliflower steak...for $20. Plus drinks. The meals were very tasty and well prepared except the steak. The menu is misleading. We expected sides with the steak. It was just a slice of grilled cauliflower on a sauce with an arugula garnish. Hardly worth $20. Total bill came to $170. after drinks. Yet I felt we were vastly neglected the whole time. We constantly had to ask for coffee or cream. I don't know if it was because of our appearance or what but I felt the staff less than attentive. The bartender did his best as he was mixing for the whole establishment. Yet there were other staff including servers standing around doing nothing most of the time with hardly any tables or customers. I as well as my son have been in the service industry for years and have not experienced such poor attention to service. I certainly know I would not spend another penny at Proof. I feel we were badly prejudged. I guess my credit card didn't have the necessary pull. If this is their standard service then I fear for the future of this establishment.
I had a wonderful dinner here. The food was amazing (chicken tinga bowl and the special burger) and the service was even better. We were able to enjoy our meal and were not rushed out after, being able to relax with a drink. Awesome place, will definitely go back!
Always a great experience here. Their mains are top notch and the desserts are some of the tastiest I've had at a restaurant. We've also recently decided to stop drinking alcohol and they even had some tasty non-alcoholic drinks options. My wife and I were pleasantly surprised.
Fabulous food, with a bit of a wait for a Tuesday. Decor is awesome. Service was excellent. And they should have a sampler menu--I wanted to try so many dishes.
Ordered the Avocados Benedict, hollandaise could have had more acidity. Otherwise great music and overall experience.
I've tried their dinner menu many times from ordering room service during my stay at the Delta. There's something about their fries that I really like, although their fries aren't actually the best (I think I like the herbs/spices that are used). Today, 3 friends and I came here for their brunch and we actually sat down at the restaurant. Walking in, I really enjoyed the ambiance. We ordered: 1. Good Choices: two poached eggs, buttermilk corn waffle, dinosaur kale, sauté onions, applewood smoked bacon, breakfast link sausage, maple bourbon bbq sauce - 2 of us ordered this dish. The quality of the poached eggs was very inconsistent. My friend's egg yolks were still runny, whereas mine were over cooked. The kale + onions were mixed together and I found that part a bit too salty.. The sausage and waffles were average. Bacon normally isn't my favourite but I'd say it was what I liked the most out of everything. 2. Dreams of Montreal: Citrus tea cured Coho salmon, herring and caper potato salad, soft boiled egg, mini Montreal bagels 3. Breakfast Burger: Norwich County beef, smoked cheddar, peameal bacon, poached egg, Hollandaise, house baked milk bun, thrice cooked frites - Loaded burger.. will definitely fill your empty stomach. It came with a choice of salad or fries as the side. The burger (even the buns) looked a little greasy, but overall a good meal if you prefer something heavier. Almost forgot to mention that we were a bit disappointed with their service.. our server did not appear friendly or approachable at all. We often felt ignored when trying to ask for things. But I believe this is likely just a one-time exception, as the other servers seemed more welcoming to their customers.
I generally have a great experience at Proof, drinks and food are always good. Today’s experience was extremely off putting and disrespectful. I set a reservation for 5pm. I understand with COVID there are timelines but nothing was mentioned on the reservation made online. Two out of the three of us arrived at 5pm. The third member arrived 10 minutes later (5:10) and is told by the manager that we have one hour until our reservation is up. We were taken back but understood and confirmed that we could be there until 6:30. From 6pm onwards until 6:30 (when we left) we were stared at by staff, looking at their watches, servers were coming to our table clearing dishes and drinks before they were finished. It was not an environment that felt welcoming. The server was great and polite, but the manager was pushy and unfortunately ruined our drinks and dinner. This is not a dive and the service provided by the manager was not one of a place that charges $12 for drinks & $25 for a main. As mentioned before, I have always had great experiences with Proof. But this service was unacceptable, extremely off putting, and rude.
Service was excellent. Highly recommend the gluten friendly calamari appetizer, cooked perfectly with a nice peppery taste. Steak and frites cooked to perfection. Service was excellent. Great wine selection as well. Too full for dessert but my companions certainly enjoyed theirs.
Enjoyed the patio last night with friends, great ambience, friendly server. I had the cappelletti with shrimp and scallops which didn't taste fresh or homemade at all so that was disappointing, but I've eaten there a handful of times and it's usually great; I'll just stay away from the pasta next time. Everyone else loved their meals and the fries (as always) are delicious! Fun cocktails and heat lamps too so patio season at proof can be extended! Edit: they went over and beyond to please during my next visit!
Vegetarians stay away from this restaurant, it has 2-3 options only.
First of all, I'm not a big fan of pricey dinner unless they are really, by that, I mean, really good. Just my thoughts tho. Atmosphere is cosy and comfortable. I like brunch there over dinner. Dinner feels kinda generic and over-priced a little bit to me. Good for group of friends gathering around tho. I dined in there twice during busy hours. And it took a while to serve. I dont mind waiting but just for your info.
Amazing food and great service! I ordered a beer not realizing that it was a dark beer, which I'm not a huge fan of, and the waiter offered to take it back and get me something else which I really enjoyed! I love Proof Kitchen and will continue to come back.
We sat outside, cause that's all we can do, now. Proof had a number of large umbrellas and a tent top. There were some tables more out into a garden, with less weather protection. It actually rained, people out in the garden had to move under the balconies of the hotel. We had an excellent table under the tent and were not affected by the rain. Fairly private too. The waitress was good. She took our orders promptly and came back often at the start of our visit. My partner was undecided on what she wanted to eat. Later,, I think the waitress came by little to much, and disturbed our conversation. That's personal for us, others might like the entertainment. Our drinks and appetizers arrived quickly, so did our mains! For a somewhat (as advertised) upscale restaurant the portions were generous. The appetizer, "Street Food" had lots of fries which I found a little dry. Some drizzle of sauce but not enough for me. I asked for a side of mayonnaise, the waitress brought some, a small portion. A little stingy in my estimation. Later I asked for mayonnaise for my burger platter. She brought more, two small portions, still not enough for my tastes. We were satisfied with our visit, we would go again!
Dine in
Nice ambience, good food (the calamari was a bit weird), great service.
Food tasted fantastic, good portion sizes, interesting drinks (also delicious). Order took some time to get to us, but worth it. Friendly service.
Great food and atmosphere! Staff was extremely pleasant and accommodating. Would recommend to others
The food was really good and the portions size was generous. My only disappointment was that the lighting was just a tad too dim, as they placed us in a both that had no light above it, so it was hard to read the menu for me.
Our first time there and it was a pleasant experience. Nicely decorated, good service, and the food was excellent. Note that some of the bowls are served cold which was unexpected. Upon arrival we were greeted immediately and registering your car for parking is quick and simple. We did have to wait longer than expected to be seated (considering we had a reservation), but they seated us in the bar area with drinks as we waited which was just fine. Worth a try.
food tastes great. A bit expensive.
You must visit this place... Good food, comfortable seating and very good service. Was looking for a place on a lazy Sunday evening and this one turned out to be a total surprise. The food was superb, the drink was amazing and loved the service. We were seated outside but weather was perfect. Ordered for Mediterranean chicken and a red wine sangria. Flavors were so nice and natural that I loved every bite of it. Desserts menu could have been better but we still ended up ordering caramel custard.
Excellent service and food. The best steak I've ever had in Waterloo! Cooked to perfection! I look forward to trying another one next visit. Update one year later: Another visit and another outstanding meal! I tried the lamb this time. Just phenomenal! We'll be back!
Top notch spot to go out for a work dinner or take out your significant other. We have been here a few times for our Christmas dinners and the food and service has always been class. Highly recommend the steak.
Service: the server told us she would be back before the 9pm last call to take our final drink orders but never came. Not a big deal but a little annoying as we weren’t able to order any drinks at all Food: ENTREE: -The beef entree is excellent and probably the best thing on the menu. Pricey but worth it. Would recommend. -The calamari is pretty random in the sense that the sauce tastes really really weird with the calamari and the fried noodles don’t really go with it. The price was ok as the food seemed fresh. Wouldn’t recommend. MAINS: -Duck was very undercooked and cold in the middle. I know it’s common to eat duck on the rarer side but this was almost raw -Truffle burger was ok not bad for the price but not amazing - seafood pasta was beyond bad. The sauce was very very watery (unlike any lobster bisque I’ve ever had) and EXTREMELY salty. The pasta seemed comparable to the precooked tortellini you find at sobeys or zehrs. The shrimp was okay the scallops were rock hard. Overall, really really bad and definitely a bad choice on my part as it was very expensive for the quality. Had much better pasta at comparable places and prices around Waterloo DESSERT: - creme brulee was good - “cheesecake” was horrible and very very overpriced. Honestly wouldn’t visit again. Very overpriced for everything and much better food at almost any restaurant in Waterloo
Awesome place with great food. Will be back again.
This seems to be out of context from some of the other reviews , but our visit was not good. To start our waitress did not know how to open a bottle of wine, I had to do it for her, she says she worked there three months. The service was very poor, she messed up two drink orders in our party. We were there for over three hours. Our reservation was for 6:15, but we didnt get seated until about 6:40 The waitress idn't make us pay for desert, but it took so long to come we actually paid and left before they arrived I wouldn't recommend this place
Excellent staff and nice decor. I like to judge a restaurant by not having 'holes' in their menu: a large variance in the quality of dishes. That being said, their caesar salad with grilled chicken was by far one of the most bland variants of that dish I have ever had. Not only was the chicken dry, but the lettuce was limp and there was about 6 pieces of lettuce in total. Fortunately that's the only menu item thus far that I have found disappointing.
Delicious food, awesome service! Will come again for sure :)
Very poor customer service and very normal food , once we entered at 8PM they didnt tell us in 1 hour they ll close and everyone should be out and we had 3years old kid with us, took 35 mins they took an order and served the food and they brought our cheque with food and asked us if we need box to make our food take out. why they didnt tell usand why they were so pushy without any apology
Proof’s patio has a great atmosphere, and they’ve got fun drinks :)
Probably one of the worst service experience received from a restaurant in the region that seems to be claiming to be “upscale”. One requested the burger cut in half because of a disability and her response was “I’ll bring you a steak knife”. Masala street snack were a MASSIVE, cold and wet plate of vegetables(enough to feed 4). Waitress became absent after first round of drinks and we had to clear our table of our cocktail and beer glasses to the end of the table for when she brought the bottles of wine over. Food was “ok” but wouldn’t say much better than that. Significantly much better restaurant options available within 1km of this place
Very good price for a great atmosphere and unique food. Although it's nothing special, it is good value compared to other places of the same level of quality. Great for a well priced date, saving a buck doesn't have to look so bad.
Great food and service.
The steak is like fast food... Overrated...
Went here for brunch. The brunch here is great, but a little pricey. The atmosphere is excellent, very unique and well decorated. The food was good, portions were a bit small, but delicious. THE COFFEE HERE IS INCREDIBLE - GET IT.
Beautiful restaurant, charming staff and absolutely amazing food. Make your reservation now.
My girlfriend and I went for dinner before going to see a show and the food was amazing. Great steaks made exactly the way we liked them. The vegetables were prepared flawlessly and the service was fantastic as usual. Parking was no problem and they validate so you do not have to pay when you park. My favourite place to eat. Atmosphere and ambience is second to none. Highly recommend for a nice date night out without the kids!
The fried chicken Bao was fantastic. The wild mushroom ravioli was also very well composed.
Unfortunately brunch was not worth the money at all. The food was incredibly bland although being described as flavourful on the menu. The bomb dia was best described as soupy. Our caesars were undressed with no pickle/celery stick/garnish. We were charged for still water unknowingly, only being offered still or sparkling. The service was unreasonably slow although the waitstaff was obviously trying their best (even the manager was chipping in) they were obviously understaffed. Brunch was not worth over $50 plus tip.
Great food, had the salmon, but wait time was an issue. However, the manager came out and gave two options. Drinks on him, without dinner, or he expedites dinner and the drinks are still on him. They handled us delicately and made us feel welcome, important, even thought they had large parties that night (the reason for delayed service). Needles to say, the server received a handsome tip (he was pretty amazing after all). Go eat there, it is worth the wait!
This place was excellent! Service was great, safe environment, and it was really nice to be out! Food and wine were also excellent. I ordered a caesar salad and cappellitti alla vodka.
My husband and I chose Proof as our non-traditional wedding venue and we couldn't have been happier with the way things turned out. We had a 100 person guest-list and did a cocktail-style reception in the front section of the venue. We were also supposed to have the patio, but unfortunately it rained that day so we weren't able to use that area, but there was still plenty of space! We received so many compliments on the food, drinks, and aesthetic of the venue - it truly is beautiful. Emma took care of us from start to finish. She was constantly communicating with us and took the time to explain everything in a great amount of detail. She met with us multiple times before the event and we were 100% comfortable on the day of the wedding that everything would be taken care of, and it absolutely was! We couldn't have done it without Emma. If you're looking at non-traditional wedding venues, Proof is an excellent choice. It's also amazing that the restaurant is located inside a beautiful hotel. We had a lot of out-of-town guests who didn't even have to go outside to go back to their room! It was absolutely perfect, we wouldn't have wanted it any other way. Thank you so much Emma & Proof!!
I booked this place for a large family gathering. The decor and inside the restaurant is beautiful and was the perfect size. However the food was not. No one enjoyed their meals, the server never came around to ask how everything was, only until it was time to pay. The restaurant was surprisingly empty. We felt as if we were rushed out of the restaurant. Not a good experience defiantly not meant for large groups.
First time eating out at the Proof. Surprised by cosy ambiance for a lobby restaurant. Restaurant able to accommodate our group of 11. Please that it wasn't noisy so that group able to chat. Food choices great and everyone was pleased with their dish. Prices worth quality and quantity of food. Our server was attentive and knowledgeable about the menu. Overall a very successful first visit. Would definitely choose to eat at Proof again.
Beautiful atmosphere and decoration and very friendly staff. Menu offered quite a wide selection of dinner dishes and prices were reasonable for the quality of food. The food took quite a while to be served considering the restaurant was fairly empty, so I wouldn't recommend being in a rush and dining here. Ordered the roast beef, which was cooked perfectly. The mashed potatoes side was a bit too rich and took away from the taste of the roast beef. My portion size was very reasonable but another in my group ordered the raviolis which looked fairly small. Overall a very good experience and may return if I'm back in Waterloo again!
Upmarket in-house restaurant at the Waterloo Delta. Innovative menu and a fabulous bar make this a trendy night-out spot for couples, celebrations and business entertaining. Expect interesting ideas and great service. Kitchen is willing to take risks. Don't expect great value or fast service. You get what you pay for and well crafted food take time.
Amazing food, atmosphere and staff everytime. Always a pleasure eating here.
Arranged to have our company Christmas party here. Smallish group (24 people) in a private room. Exquisite food, awesome service. The staff were so attentive and accommodating. Only downside is that the location of the washroom was oddly far from where people dine - you had to leave the restaurant and enter the hotel lobby to get to the washroom.
Great atmosphere, great service, great food!
I came specifically for the caesars but also got a charcuterie board and nosh to share. The flavours of the board were banal and disappointing and the bread that they served it with was so thin that it fell apart when you tried to eat it. Very disappointing for the price they charge. The nosh comes with only a few pieces of naan bread, and a lot of hummus and ricotta dips. The proportions are off and they make you pay for extra naan. Wasn't impressed with this aspect also. Otherwise the presentation was lovely, the caesars were tasty and the service was top notch. Dissapointed with the experience overall.
Really impressed. Enjoyed a business lunch (had to bring my son!) Service was great and accommodating.
We had a group reservation and got seated quickly at our table. There was a live DJ and we found the music a bit loud so we asked our server, Matthew, if it could be turned down. He went to ask and had the volume lowered a little. Our server really made the experience fantastic. He spoke to us in smaller groups about the specials since it was loud and dark in the restaurant and answered questions about the wine and menu with confidence. He also made conversation with us about celebrating graduation (our graduate was not there) and I mentioned I was graduating. Our meals came out within reasonable time and our server checked on us often. After our meal, he brought out two congratulatory cakes for me and my mom even though we weren't celebrating my graduation. It was very thoughtful of him. The restaurant let us stay as long as we liked and didn't rush us out. Overall it was a great experience.
Went for brunch on a Saturday morning. My boyfriend had the buffet which was quite unsatisfactory. He said the food barely had any taste, didn't even go up for seconds. Quite a hefty price for that. I ordered a la cart the eggs Benedict - it was not anything to write home about. Tasted like store bought hollandaise, fairly unflavourful meal. Service and atmosphere however was great. I've heard great things about their dinner menu but wouldn't return after paying that price for a meal I could make better at home.
Really good kitchen! Pleasant modern atmosphere, sweet staff. Decent prices for an upmarket experience
Enjoyed one of the finest steaks I ever had, and while the price was steep, it truly is a fine dining experience and would highly recommend the chef's special along with local beer.
Sadly our experience here was disappointing! Two stars for two good things. Our sever Emily and the Lamb Tacos. Both were excellent. However, The Tuna Tartar was tasteless. The pork belly was as tough as the dried apple rings it was served with. Our guest’s meals were just ok. The steak and a burger. Pub quality at inflated prices. I can see why no reservation needed on a Saturday night now. Pull up your socks. The competition in the area is growing!