Here you have all the reviews of real people like you who purchased the services and products of Coffee Culture Café & Eatery (Coffee Shop) near Kitchener (Canada).
At this moment this firm receives a score of 3.9 over 5 and this rating has been calculated on 127 reviews.
As you can read, the average score it has is very good, and it's founded on a large number of scores, so we can say that the valuation is quite credible. If many people have bothered to rate when they've done well with the service, is that it works.
You know that we do not usually bother to give tatings when they are good and we usually do it only if we have had a problem or incidence...
This Coffee Shop is classified in the category of Coffee shop.
Great staff and nice collection of drinks and foods. Chai tea latte best in town.
This cafe is an okay place to come if you already live in the area. Honestly that's the only reason why I come. It's usually packed with people studying or getting some sort of work done so if you plan on staying awhile and doing the same, youre gonna wanna come early in the day and secure that spot. As for the food, I'm not the biggest fan. Even the drinks are meh, and the desserts take like they're straight out of the grocery store. Service is okay, sometimes nice and sometimes not depending on the staff. Like I said, it's a good place to come and sit down and get some work done if you get a spot. If you're just coming to catch up with a friend, I would suggest a better cafe than this.
Not a big fan . But to each their own.
Some places, they are a rudeness treat
Great place
D Seating
Nice place to relax sit down and talk. The menu is good too.
One of my favourite cafe’s! I really enjoyed the atmosphere outside with the covered, largely spaced patios. Smoothies were also amazing — love the mango chai! Only tip if your looking for breakfast items to not go 30-40 mins before they close as they weren’t able to make them at the time which is reasonable , just a heads up.
Staff were borderline clueless and coffee was pretty gross.
Good coffee and treats
I go there before work each day always friendly staff in mornings
Nice place for a Coffee and a snack
Recently discovered coffee culture does not allow students to study there even after making a purchase
This would be my 4th straight day of visiting after or before class and this is my new go-to place. Thank you so much to the pleasant staff in the noon to early evening shift. Great people who can brighten up your day, and coffee culture also has a great selection of course. Highly recommend!
Very nice place to do some work or reading. The coffee is delicious and staff is always friendly.
WiFi not good.always busy.to less seating for the kind of place.
No Electricity outlets ... No Wifi ... Basically we just want you to pay premium for our coffee and food but we don't want you to study or work in our cafe
Very good combination of modern look of Cafe and Great variety of delicious cakes and Coffee.
Nice friendly place
Beautiful place with the right atmosphere.
Nice coffee shop ????????
Amazing coffee place but expensive.
Very nice atmosphere and good coffee. Great place to meet up with friends and/or study
They have almond milk, which is great. Inviting atmosphere.
2020.10.03. One stop today afternoon was at the cafe "Coffee Culture" and eatery in Mississauga. I had my regular hot Americano. Great coffee. Very busy place with indoor and outdoor seating. They serve coffee, desserts, and food such as sandwiches. Great location. All staff busy but very polite.
Nice atmosphere
Open for take out only
Good hot chocolate
Very nice baristas and atmosphere. Great food and beverages at a very good price
This is a very cozy place with friendly staff with excellent food.
It was my favorite place for a long time, but today I had awful experience. It started when I was making an order, that cashier was poking her nails showing like she is doing me a favour accepting my order. While I was paying she left somewhere, I was waiting for my table number she came back impatiently and threw me number 12, that fell down near my cup. Then I asked her password for wifi, she didnt even turned to me, mumbling smth. And the final shot - she brought me waffles with a hair. WTF, she did not like me personally or it's just her way of treating people? Good thing - I found many other great places on the lakeshore.
Just the kind of cafe you would want to go to unwind your work week stress. Despite being one if a chain of coffee shops, it still has a lot of personal touch. The staff was very warm and friendly. The manager was very courteous and gave great food recommendations. We had the popular BLT sandwich and avocado and Turkey sandwich. Both of which exceeded our expectations. BLT was a clear winner still.
My favorite coffee shop ever
Friendly staff
Great treats and reasonable price. Just needs a better over all cleanup and wipe down of the tables
Extremely happy with customer service. Very good location
I really like the coffee at Coffee Culture, especially the dark roast. But it drives me crazy that the prices are so inconsistent. Sometimes I'll be charged ~$3.00 for a redeye and sometimes it's closer to $7! I've even gone with coworkers (on numerous occasions), where we've ordered the exact same drink and been charged differently.
Coffee Culture is a wonderful Cafe here in Sarnia. They have two locations, today I visited the downtown location. I enjoyed the lovely and charming atmosphere. Friendly staff created a the delicious waffle breakfast and a sausage English muffin combo with Coffee of course. Thank you for a delightful experience!
Stopped here twice on the way to Niagara and on the way back. Good food both time and the staff are friendly. Highly recommended
Awful customer service!!! The middle aged lady that works there behind the counter during the day was extremely rude to me and my friend. When we first walked in; my friend had a chatime in her hand. The lady at the counter told us outside food & beverages aren’t allowed so we complied with her. My friend had her drink outside and then we walked back in. Once we entered for the second time I approached the counter; I ordered a coffee and a slice of cake for myself but the lady said I couldn’t sit there if we both (me and my friend) didn’t order something. What kind of dumb rules are these? I was literally going to buy two items from the menu but she insisted that I buy more for no reason. My friend didn’t want anything and she was literally forcing us to buy more just to sit there. I don’t understand what kind of rules they have. I don’t see why my friend had to buy something just to sit there with me when she didn’t want anything. I got really furious with the way they spoke to us in a condescending manner. We were gonna buy something and she acted like we were just going to sit there, talk and take up a spot. We are never going to visit this place or recommend it. I’d give it less than one star if I could. Anybody reading this; it isnt worth it. There are plenty of other good spots nearby within walking distance.
A nice place for a Saturday coffee and sandwich. The staff here are courteous and the seating and ambiance are your typical upscale coffee shop. I’ll be coming back on another weekend outing with my wife. Their dark roast is worth trying.
Unpretentious, good place for coffee and a snack before or after the theatre. Lattes and chai lattes are quite good. The proprietors are very friendly and charming. Good place to sit down with friends -- and clearly lots of people do use this as a place to meet with the gang.
Not bad. Not the cleanest place. No food after 8 but that's ok. Hot chocolate comes out of a machine and the only choice of non dairy was soy. Chai latte was just OK. Maybe we didn't look around enough but Stratford needs a better coffee shop! 2.5 stars ...
service isnt terrible, but its not great either. The manager couldn't even work the till though, that was a little embarrassing on their part.
Nice atmosphere, too many dirty tables (in my experience). Everything was expensive but still good. Not good enough to justify the price.
I really like this place ...it makes you feel like you are in a big city and you can see the St. Clair river ..Parking is a bit tricky ,,but over all great.
Very cozy little place. :)
Very friendly staff and much better tasting food than the other coffee shops. Just no drive-thru unfortunately.
My husband Ted and I enjoy going to Coffee Cultures. We love the Asiago bagel sausage & egg. It's a luxury as we are careful with our diet. It's excellent food and the the host are quite pleasant.music is usually light jazz and you can watch ticker tape if you have a mind to.Our morning out!
Very special, divers and real multicultural atmosphere. Tasty coffee and delicious dessert.
The coffee is awesome!! The staff is awesome !!! Always greeted with “ hello sir how can I help you” with a smile. The pastries are awesome !! This location is awesome !!! Never disappointed!!! They do have a card where you can collect stamps and after 10 coffee do don’t get one coffee free, but 2 fee coffees! Their bagels are 100 % better than Tim Hortons any day!! Their apple fritters are 100 % better than Tim Hortons any day!!!
Do Not Eat Here. The owner is extremely rude and unprofessional, he responded to me with "what do you want?' I then was inside the establishment for 45 minutes and the owner came up to me and said "you can't sit here all day," I will never spend another dime to support his business, I also have taken the issue to Coffee Culture's head office.
Well priced quality drinks. Really friendly staff. Cozy environment.
So awesome!! The staff is always nice, coffee's always great. I feel like the prices on food are just a pinch high, but that's not uncommon at any coffee shop.
Questionable service, seems to be either racist or agest because they had definitly served the older white couple much better then they have served me. I had to ask for extra cream twice because they put so little each time. Why isn't there milk and cream available for self service anyway? The decor is nice though and it's much quiter then balzacs so it's good for getting work done (probably partly because of the questionable service). Hopefully they can improve their service as it is essential as buisness owners. People who are not passionate about their jobs rarely find success.
Great place to meet folks..! #experiorfinancial
This location of Coffee Culture has some of the best soups available and friendly staff as well. I can't say much about the cheesecake I had as it was rather dry and lacked flavor. There is ample seating space if you want to hunker down and …
Nice place. Great staff
Lovely
Julie and her staff treated us in a warm professional manner. Coffee was excellent, treats outstanding and the patio with ample parking was an added bonus. We held a motorcycle breakfast our BNW group and we'll be back soon to experience it all over again. Keep up the good work and we'll spread the word????
Ordered a dark roast, was okay, nothing to write home about. Their original blend is nice, have lots of goodies, less expensive then starpukes!
Like Starbucks in atmosphere and pricing, but using cheaper ingredients.
Price needs to be lowered, and the quality needs significant improvement. Atmosphere may be good, but that's about it.
Grate staff, great public, and great view!
No pickles Edit: too many pickles
Excellent food and even better service. Our Server Josh was extremely helpful.
Great pastries! Their peanut butter cookies are to die for!
Really cool little place. I only had a tea so can't rate their coffee or food. It was cozy and had a charming atmosphere. Unfortunately the patio is right between 4 bus stops, so it was super noisy due to about 20 teens who kept running around and coming up on the patio to bang around on the piano. By the way, there is a piano on the patio!
Good food
Nice cozy place
Good coffee, nice space to sit and work.
Cappuccinos are good here. Always good service. Nice atmosphere. Have very good sandwiches , soups.
Always a friendly welcome when I come in!
They have a good dark roast.
Decent seating and good food but the manager is extremely rude. I was ordering my food while my colleague was standing behind me and she tells me “he has to order too” and in shock I told her “he is ordering. We are ordering separately.” How is this woman still working here? You don’t accuse customers as soon as they walk in the door. Ive seen her there often and have had bad experiences every time Ive spoken to her. She treats every customer like they are trying to freeload. I will be finding a different coffee shop to go to from now on.
Restaurant was very messy, unclean, not impressed. If you can't keep the front clean that everyone sees I don't want to imagine behind the counter where they make the food and coffee.
Nice place and great service!
Sandwiches are good but pricey. I don't really enjoy their lattes and cappuccino, each time I tried them they are too weak
Beautiful location. Great service, awesome coffee, tasty sandwiches, cakes and pastry. Highly recommended
Great coffee.
I could totally be a regular here ☕! ????
clean. tables and chairs are worn. good treats. great tea.
Very friendly and delicious food
Very good coffee
The food was sooooo delicious. The staff was very polite and professional. I would come back again and again
Best coffee shop out there. Get the power up bagel, it's amazing.
Great spot to go to eat-- just like the one at Creditview in Mississauga. They take care to make your food and make great recommendations!
Has WiFi and great food but not enough worming outlets.
Very nice place and nice people. I love it. First time there, definitely going back again..
epic
Nice place to go for a coffee and a delicious bowl of soup
Really nice atmosphere, friendly staff, like having none coffee options and the gluten free cake is really good
Dine in
Good coffee, good food as you expect it to be.
Excellent lunch menu, very spacious and cozy atmosphere ????
fair trade organic coffee+almond milk ????
Great place to sit and relax with a lunch soup and sandwich. wifi access too
Great food but can get pretty crowded sometimes.
I went to this location on July 14th I hadn't eaten anything that day and I ordered chicken bacon ranch wrap and a chiller. I had about half of the first half of the wrap it tasted fine, 20 minutes later I had abdominal cramping and puking for the next 24 hours I was also admitted to the hospital and put on I.V as I couldn't keep any fluids and had nothing in my system to puke up the bad food. I wont be returning and I will continue to follow up. Edit.. i did puke up what I did have of the wrap however since I hadn't ate anything besides that all day and continued to puke up my fluids. With nothing to get the bacteria out. Also I might add that multiple anti nausea meds were put into my i.v and still didn't work. Worst experience of my life.
5 solid stars for the Asiago BLT, generous cup of joe and service was quick and friendly. -2 stars for all the lost potential. This place could be so much more; but like any long term relationship, we have settled for good enough.
They have nice coffee and a quiet and relaxing environment
Classier, more comfortable and less expensive than Starbucks.
Gréàt çhrístíañ staff there,
Lots of seats. Quick service. Pretty good drinks
A great place to go to to relax, as the atmosphere is very peaceful. Had a Montreal smoked meat sandwich, and it was quite good. The mocha latte was average, but the mango drink was quite delicious. Would gladly come back back here.
Serve hot and cold drinks, baked goods and light meals. Efficient service and friendly staff. A group of us visit here regularly as it's one of the few coffee houses that we can rely on to seat up to 9 of us at a time. It's located in an old, traditional bank building. The safe door is visible behind the counter. It has freestanding tables, booths and upholstered chairs. Can be noisy when busy due to accoustics.
Not bad, service lacks a little attention
Best chocacino ever
amazing staff, great drinks and a wonderful atmosphere, music is a little iffy sometimes but overall my favourite place to get coffee nearby
Great food, drinks, and service!
Lots of space, staff was polite, good outlets and many comfy chairs.
Good alternative to a Starbucks. Cozy, lots of comfortable seating, and even have a few larger tables.
Good coffee, warm comfortable atmosphere, good food.
Love the atmosphere and good coffee !!
Coffee was cold and didnt taste so great.
Little slow if it's busy... confusing inside when there is a few people in line...don't know which side to go to?!?!
Nice drinks
To avoid confusion I can assure you that you have nothing to fear as long as you don't go to a place like this. From the moment I and my friend entered the facility we were both met with hostility by a female whom I can only explain in detail as the most inhospitable creature I have ever met. For reasons still unknown to me we were asked to buy something immediately or we would have to leave. The funny part about it is we hadn't sat down but two minutes when the woman who was pretending to clean approached my lady friend in the most nail-to-chalkboard fashion. I get it we all have bad days but the lack of professionalism was off the richter. She tells us in without discretion "this is a restaurant" and then says " get up out of the seats and go make an order" making a scene. Honestly, the shock had me paralyzed for a few seconds, but that quickly turned to anger. As it was not appropriate in any sense of the word. To top the there was another person behind the counter encouraging this behavior. Someone needs to investigate this place we are in Canada where this should never be tolerated.
The best place for a casual coffee date. I once saw a guy in a cowboy hat get harassed then the harasser was arrested.
Nice staff there. They remember your order, smile a lot and I like the look of the place, which is clean and has marble all over the place. Reminds me of the old Art Deco cafes. The only minus is their Wi-Fi which has been problematic for the past two months. There is a BMO guest hotspot you can log on in place of their WiFi but I think they need to contact their Internet provider and give them what-for.
Not bad for a chain coffee shop, and there's nothing better in the area.
Fast service and decent drink but despite loads of signage for covid safety measures the staff did not have a mask on. Felt very uneasy with them handling food and drinks. Get with the program and protect yourself and others.
I really like the atmosphere at this coffee shop! The decor is very nice, they have a nice cozy place. …
Minus 22 degrees out side and they kicked someone out who was trying to warm up quickly. Very disgusted.
The staff and owners always go out of their way to provide excellent customer service.
Awesome place & friendly staff
Good service, good coffee!
Fabulous local coffee shop...fresh baking and quick lunches
Better than Starbucks, no paper or plastic cups if seated.
Coffee is good and so is the piri-piri chicken wrap. Comfortable place.
great place
Went to Coffee Culture after the Stayner Thursday night Farmer's market. Sat out on the small but pleasant outdoor patio. We enjoyed a caeser wrap and caeser salad we ordered; both were delicious and freshly made. Great place for a quick, delicious, healthy meal. The coffee and service was good. ????????????????????
Delicious! Staff are super nice.
Nice quiet place for coffee with friends
We started going there when it first opened. It's gotten busier. Today, to my surprise they covered most of the power outlets. Interesting.
Just got back from Coffee Culture and had very poor customer service. Did not get what I ordered and they were not willing to change it. I will not go back there again.
Staff were very friendly but the place is a little dim inside. Can't beat the location, and it has a few nice items, but this is a chain. They have a lot of competition, but they also have a ideal location if you want to sit outside in the central market place, with a coffee etc. without having to walk too far.
Love their food and coffee ☕ they are great and the server's do a great job and very friendly. THANKS everyone.
Great coffee and welcoming atmosphere!
A wonderful place to sit and have a coffee and relax or have a nice conversation over a slice of pie. Many delightful snacks here. Its kinda like a Starbucks with less of a fast food vibe. A great place to visit and chill out as you watch the world go by.
Nice atmosphere good service and coffee!
I have been to Coffee Culture Cafe in several places in the region for instance recently in Woodstock, and I must say the Coffee Culture Cafe on top of Street in St Thomas Ontario it's not just a coffee shop this is really a community hub. When we entered we could feel a welcoming Fibe and a very warm ambiance that welcomed us without reservation. When we approached the counter we could feel the welcome and the warm Hospitality through the queries and the and the staffs warm attitude. Nationally is the quality of the coffee is excellent but the quality up the food that is freshly prepared there is excellent. Indeed, we went for a few pieces of pastry after that which were equally great. Since we have to do some preparations and we needed WiFi so that we could deal with all the documentarian and other digital preparations that we needed through the cloud, he managed to get connected to a very reliable and very fast Wi-Fi. All in all, I strongly recommend this Cafe for any get together for business or pleasure.
Always a great time at coffee culture
Great food wonderful staff and ambiance
Great atmosphere and always friendly service. Love coming here.
Great coffee, Great Service, Great Ambiance.
Atmosphere is amazing to get work done and the coffee is amazing! Trick is not to get distracted by the desserts, so amazing!
The organic fair trade coffee is really good. Tried the feta cheese croissant, which was good too.
Love their desert
The only thing that makes this place like other Coffee Cultures is the name. Always fresh, always friendly, absolutely the best coffee shop in Ontario. Don't go anywhere else. :)
Great product, good prices, and friendly service
Comfortable place, great coffee and friendly staff
Service has went absolutely terrible here if you buy something and sit down the owners expect you gone within the hour of sitting here they dont understand customer satisfaction highly wont reccomend. Also they have broken the law with me before and touched my property at my table when I went to the bathroom and moved it to the back saying they need room to sit when there was plenty of spots available.
Never any space coffee is good but the main issue is the venue itself.. If you need it double cupped when it's super cold then good luck it's not happening.
Nice staff, clean tables and restroom, very tasty food and drinks. A bit pricy.
Coffee culture has a 'friends' type of setting. Most of the staff are genuine and work hard. It is a great place to have a small group gathering, a date or a business meeting. A bit pricey I find but hey in the heart of downtown what do you expect right. Open late and good food.
Downtown coffee
*Update:* It has been a week, and I have not received a response to my lengthy email, despite the acknowledgement below. I expected a higher priority based on how we were treated. *My original review made last week:* Very rude franchise owners. They publicly argued and defamed us. We are frequent customers, and while generally they are rude and quiet, this was a public attempt to embarrass us and almost harassment. I will be contacting the franchise home office as this was unacceptable.
Always greeted in well by the staff. A great place to do work and study
Coffee and other drinks are good. Service is slow, feels crowded and the baked goods are iffy.
I usually visit this place to either write my book, read a book, to paint, with someone special, or just to ponder sometimes. But it hasn't even happened a single time that I've been let down by this place. The experience is always invigorating. Whether you sip a cup of pumpkin spice or salted caramel latte, or bite the cheese cake or spinach pastry, or full your tummy with the scrumptious sandwich, it's wonderful.
I really like this place. Good coffee clean and very good customer services. The fruit waffle was such a nice add to my morning and the owner there (I guess he was the owner or at least a seniot staff) didnt mind me requestibg for a personalized waffle :)
(Translated) Excellent place in the center of Kitchener for a coffee and a light bite to eat. The place is spacious and has accommodations for large and small groups, the attention is quick and the quality of the products corresponds to the price. I recommend the chocolate ice cream and ground coffee to take home, it is an excellent blend. Accessibility for people with disabilities is complex, this aspect can be improved. (Original) Excelente lugar en el centro de Kitchener para tomar un café y comer algo ligero. El lugar es amplio y tiene acomodaciones para grupos grandes y pequeños, la atención es rápida y la calidad de los productos corresponde al precio. Recomiendo el helado de chocolate y el café molido para llevas a casa, es un excelente blend. La accesibilidad para personas con alguna discapacidad es compleja, este aspecto puede mejorar.
Good coffee.
Perfect coffee, perfect patio!
Great staff, nice place to get work done. Terrible food, bad coffee. Lattes are okay
Good and convenient location. Friendly staff and good coffee.
Very unprofessional and horrible horrible service. They screwed our order and when we went to correct it, Barista refused to accept his mistake. We then escalated to manager and Was extremely rude himself, raised his hand while addressing us and rudely said " just pay the difference of order and don't argue”. The Indian family who is running this place does not know what hospitality and customer service means. If management of this establishment is reading this, please you need your customer service in order.
I kept passing by not noticing the coffee house. After had gone, the coffee and desert was amazing. Great atmosphere. You won't be disappointed. Though, will be tough to find seats like other coffee shops.
Surprisingly good food, quick and convenient. Coffee isn’t bad either!
This is a nicely decorated coffee shop...and large enough to accommodate busy workday downtown customers. Coffee and muffins are very good...although prices may be a little higher than similar coffee shops in town. Will visit again.
Nice and cozy coffee place, especially spots by the fireplace.
Great cafe , comfy seating areas.
I am editing this as I was in here at night last week and was asked for my proof of vaccine by a hard working gentleman who was by himself and very busy doing on line orders. Masks were enforced and the place was safe. Will be back!
Nice and cosy place to sit, very expensive coffee never fresh. Or taste burnt %50 of the time .Employees are vary nice which makes up for the expensive bad tasting coffee .
One of my favorite hangout places.. close to Adonis.. great coffee and food.. place is moderately loud
Very good!
A nice spot to do some work for a couple hours on a Sunday afternoon. There were a few free spots available. It wasn't too loud which was good. My booth didn't have a power outlet which was a minor inconvenience. I ordered a mint tea which was good. I ordered a turkey sandwich which was toasted nicely and tasted really good. Finished with a slice of chocolate prestige cake which was delicious. The baristas were nice, and brought my sandwich to me when it was ready, which was greatly appreciated. It was a nice experience and I would come again.
The coffee is very good, the snacks are extraordinary, but the people are what bring me back again and again.
Great old fashioned coffee shop with authentic period furnishings from the heyday of this classic hotel
Service is never quick and the prices are high. Food tastes fine though.
I have only been there a couple of times but the drinks are good, the place is very cozy, has tv screens and booths that each have outlets. Very accessible for people who will be bringing their laptop/tablet. Free WiFi as well. It is a great place to go grab a coffee and study. However, it does seem to always be packed with that kind of clientele - people who buy one thing and sit in there for hours on their laptop. It's not a huge deal, just bothersome if there is no where to sit/study because other people who had their coffee hours ago are taking up the space. The price is average for a classier coffee shop. Similar to I would say the likes of second cup for some items.
Too busy. Many a time a single customer occupies seats to be used for upto 4 people. Mgmt does not serm to care. Customer notices may be posted suggesting that customers will need to share tables.
I don't recommend getting the pumpkin spiced lattes from here. I ordered one with almond milk and it was a bitter tasting latte. I hope that someone will look into this so that customers will receive quality lattes.
Great place
Okay good and atmosphere, generally. The only thing is the creepy guy who takes pictures of women while pretending to work on his computer.
Great place
I prefer this place more than any other coffee place I have tried. It's not only just the coffee but also the ambience that tied the whole experience for me. …
Quick and courteous service from friendly staff
Cozy atmosphere, friendly staff and good food.
Coffee is average.Wifi good from other sources around.Sitting is above average.Overall fine experiences for sitting sometime to finish some work but washroom are unclean and mostly unavailable.Staff is good but needs more training in customer service.
Great coffee, really nice sandwiches and sweets, awesome atmosphere and look.
very good coffee and cakes. great ambiance and courteous staff
Small and cozy cafe. Lots of sweets to choose from and the service is pretty good, they'll bring your orders to your table. Gets busy sometimes and the place is filled with people studying or on their laptops.
Service
Clean
Coffee and food are excellent as well as fast and friendly service!!!
The employees are always so friendly and make the drinks just right. They always thank you for your business.
Expensive. Good.
Coffee and prices are very good but it's internet service doesn't work all the time. I bought a coffee only to use the internet and when I reported the poor connection, the attendant didn't do anything but saying that there was nothing they could do to fix it.
Was asked to get up even though I ordered food and drinks and had all my work set up in the booth so the booth can be “utilized by someone else”. Incredibly rude staff.
Love all Coffee Cultures!
Came here on a Saturday morning around 10. I ended up ordering a lattee and egg sandwich, both highly delicious. The egg seemed like it was actually cooked to order using "real" eggs. Overall the service was pretty quick and the serving staff was friendly.
Very relaxed place to sit and enjoy an amazing cup of hot chocolate. Service has always been great.
Best coffee culture around! Love the staff here !!
The food and drinks are good, but the people behind the counter straight up don't wear masks most of the time... like, it's not even like it's down around their chin or something. Nope. It's nowhere to be seen. There's the occasional staff member who will be wearing one, but it's very rare.
Nice place to hang out
Talk to Apple Fritter
Most of the time theyre great. But almost every other time my latte is filled half full when I as for very lttle foam and it to be filled to the top. Im just getting sick of how ripped off I feel and I spend a lot of money there.
Xx xx mm in ex AZ I'll pick Scott
Great options for food and drinks. Lunch was great and reasonably priced
Food is par. Coffee is ok. Nothing exciting. Just a coffee shop.
The first thing I noticed when I walked in was the warm smell of chocolate permeating the building. I was here early on a Monday morning, and the cafe was a little slow. I had a chocolate chip muffin and a cup of simple black fair trade coffee. The coffee is nicely balanced and the muffin is very good. Seems to be a good place to come and escape the cold - the lights cast a warm glow, and the style and design make for a very nice setting. Light jazz plays overhead, adding to the warm-toned atmosphere. Conveniently near Ellesmere x Markham, making it a great alternative to Tim's etc. for a quick cup of coffee.
Awesome cup of coffee and amazing selection of deserts. Very cozy atmosphere with their choice of music, seating, and the fire place. Would recommend, and will definitely return.
Always friendly staff, good staff. Never enough seating, because people always want to be here. A good place to come for a quiet coffee, study day, or a first date.
Nice place to grab a cup next to the trail!
Great coffee. Amazing desserts. Free wifi. Perfect!
A simple English egg & cheese muffin morning breakfast combo is what I needed to start my day. ????
Terrible service!! One employee was cursing n very upset while having a smoke outside while the other employee was inside crying, hand wrapped up because of spilling coffee on it... with a long line up trying to take care of everyone. Other customers were saying they tossed sugar at them when they asked for some and also just threw there food on the table when they brot it out. Go find another coffee shop in town... theres DEFINITLY better!!!!
Everything was great until the internet stopped working!
Smoothie is so good
Good quality coffee and cookies, not much expensive. Great location and kind service.
Love their pistachio muffin. Coffee is good. A bit pricey, so not an everyday but a nice treat.
Great place to meet
It would be a cute spot to just relax but I've personally witnessed multiple people using drugs in the bathroom and needles on the floor downtown kitchener is getting better (kinda) As for the menu coffee is gross and everything on the menu is over priced and none of the food/ beverages are worth it in my opinion
Absolute favorite place to come and get a coffee and sit down, great selection for food and tasty coffee. The atmosphere is comfy and spacious. My to go place to go in the neighborhood.
Love their cheesecake.
Great Food... but it has wierd rules about SPC
Delicious fresh food & coffee, and wonderful service. Will be back!
Great food. Ok coffee
Delicious
Very friendly people and (in my opinion) better coffee than most of the other to go coffee places.
Love this place! The atmosphere and the menu are really very nice!
Nice neat and interesting place to hang out with.
Great food and drinks good atmosphere
Got some really nice couches to sit and get work done. Wifi works with no issues. The ice tea I got tasted pretty artificial though.
I love this location. It always has a warm and homey feeling. It always smells wonderful in there as well. Staff are friendly and helpful. Better than sitting at Starbucks in my opinion.
Great service and atmosphere. Crowded past 5pm though, hard to get good seats.
Hot chocolate is terrific <3
Great lattes! Good experience although almost always full of people.
Awesome bagels
Coffee i find is weak, and baked goods are generally sub standard. On the upside, the ambiance is quite nice, and location cannot be beat.
Wow. I've never been compelled to write a review before but the lady is rude. We were there in the morning and she had already been rude once to a customer. No matter how wrong the customer is we never speak to our customers like that. We didn't make much of that. We returned later waiting for a table to free up. As we were switching tables she came to us asking us to buy something or leave. We saw other reviews with similar experiences and it's unbelievable that basic human ethics are thrown out over $2 coffee. Starbucks has always given the utmost respect at any location and I am surprised that the corporate head office would allow to continue this behaviour after so many complaints.
Customer service was perfectly good when I went, maybe some of the other reviewers got unprofessional staff but it's not always like that. Great casual atmosphere. Comfy chairs, semi-secluded booths, charming wall decorations, you name it. Their croissants and coffee really are up to par too.
Great place to be at for studying or a meetup. I did feel like it's understaffed though. Took them 15 mins to get started with taking orders for my friends and I (no one else was in line).
Horrible place. A little insight from a former employee...which basically confirms the other reviews previously posted. The coffee is always burnt because it sits for aprx 1.5-2 hours before they make a new one. That's fresh coffee!?!? The pasties are stale because they don't make new ones daily. Sometimes they sit on the shelf for 2 or 3 days...all in the name of saving a buck or two. They also have been known to drop food on the floor, and still insist to their employees that it is okay to sell/eat. They add water(tap water at that) to the soup to top it up, instead of making a new bowl...so really you're eating/drinking more water then anything...it's barely even a proper soup broth. The dishes are not properly washed, just rinsed and dried. Icecream has been sitting in those bins FOREVER...dont eat the ice cream! If a health inspector checked out the place, God knows how many violations they'd find. The bosses are assholes, especially the little one, who's angry and bitter about life...you'll have to ask him why. Dont bother trying to communicate with him though, he will just talk over you. They both cluck back and forth all day in Hindi, or whatever their language is, and barely communicate with their emloyees except when it is to tell them they did something wrong. They have a HUGE, HUGE turnover rate...chances are the person that served you last week, won't be there next time you go...hmmm, I wonder why!?!? Anybody thinking about working there better like eating $hi+. No respect for their employees, or their customers...they actually tell employees to NOT talk to certain customers, cause they know they will only buy one coffee or one pastrie...ie: some of the homeless/lower income people that hang out there. Also, if they dont feel you are working out, they will make up some bs about you and have you canned days before your 3 month probation period expires. That is my two cents...too bad. It is a really nice place(inside), but they don't have a clue how to operate a business, and have no respect for other people...it's all about saving a buck with these two clowns. BTW, complaints have been made to head office, but they dont seem to wanna deal with these two. Patronize at your own risk!!! GJ
Great coffee.
Great food but the service is a little off sometimes. They also make drinks way to hot! The owner is the best person to get if you can as he cares the most.
Good and cheap food. Massive selection of treats, ranging from pastries, cakes, and ice cream!
Fantastic people. Very friendly. Great food. Good vibes.
Fantastic place to meet for coffee and not feel rushed out the door
Decent food, cozy spot on the ground floor of the Walper Hotel
Way way way over priced
Good service love the coffee
Wasn't impressed. There were all of 5 people in the store, 3 drinks ahead of my order, and somehow even after having a full on conversation with the employee at the till, she forgot to make my drink. Not impressed.
Some of the best coffee in town. Nice light fare with locally-baked goodies in a central location. What's not to like?
Every dessert tastes like the fridge????
Awesome staff. Great coffee. Great place to sit outside in the warm weather downtown.
Great atmosphere, great drinks, and close to the waterfront!
Always a good experience.
Good food, big portions, nice atmosphere
Beautiful atmosphere
My classmates and I have been going there at least once a week as it is close to our school. Today my friend ordered a chocolate cake and instead of asking which kind of chocolate cake (there was regular chocolate and WHITE chocolate and she specifically asked for chocolate) they gave her one and when she opened it up it was the wrong kind and when she told the manager that it was the wrong kind he told her there was two kinds of chocolate and there was nothing he could do. The OWNER told her there was nothing he could do. The cake there is expensive enough and he didn't offer to replace it, or give any money back. BAD CUSTOMER SERVICE, obviously he doesn't care about keeping customers.
My favorite place with a good seated position and a quite place to do your work on the laptop while taking your nice coffee or hot chocolate
Very warm atmosphere, cozy place to relax and drink a good cup of coffee.
Great please. Ia very confortable and it has good coffee.
A wonderful place to spend time with friends with good coffee, cakes & ambience
The service has gone down. Terrible service. I asked for a small salted caramel small hot chocolate, exactly like the picture. Server had to be asked to put whipped cream. She put a minimal amount. I had to ask for more. She served it. I clarified "no, please, like the picture". She put the cookie crumbles. Then she served it again. I had to ask for the caramel. Did get it. Didn't get the salted tops either. Server charged me full price. It was terrible. All I wanted was a holiday season hot drink to enjoy in the cold. I was planning on sitting and doing work. I asked if table top could be cleaned. Server and manager told me to sit at a single seat since they are expecting customers for the lunch hour. I didn't mind, but I wasn't going to stay. They both raised their voice. I don't know why they think this level of service is acceptable. I don't know if it is because I'm a student. If so, they are clearly discriminating against socioeconomic classes. I ran out. Grabbed my stuff. Was going to call them and explain proper service, but decided to post this instead. If you want a holiday season experience at a cafe don't go here. There are plenty of coffee shops near by other than coffee culture.
I love this place! the blt and the veggie sandwiches are delicious but I have to bring to your attention that I found the minestrone and chicken soup too watery and bland after 4pm and I'm not happy with the fruit bowl with a pinch of granola. Hope you guys can fix that...there's another group of people who work evening shifts or after work stop by and expect the same food quality that you provide to your 12 to 2pm customers.
Great cafe latte and cinnamon scone
Probably the prettiest Coffee Culture I've been to. Unfortunately the staff is pretty rude.
It's 2021 yet no wifi in this coffee shop.. but lots of work tables and booths for students to work..
When I went this morning for my breakfast run, I bought a medium black coffee with my wrap. The coffee smelled strongly of plastic. No big deal, probably a defective lid. I nicely request another one and apologize for the inconvenience. The male server was super nice and got me another cup without issue. But the same problem occurred with the smell and a quick google search clarified it was the brewers problem. No big deal. I go back again to tell them about their issue, and how there are carcinogenic hormone disrupters in their coffee since there is clearly bpa leaching into it, giving it a strong chemical smell. The lady denies as strongly as the chemical scent and tells me I was making an excuse for a refund. Does not claim ownership over the plastic and clearly unsafe drink. I know she smelled it too when I showed her her product (it was too unsafe to consume) and she poured it out immediately and strongly denied of bpa in my coffee. She told me I was smelling things when I raised that there was plastic in my drink. If I really was making this up, then why did she pour my drink out and destroy the proof? She never gave me an answer as to why my drink had such an offensive smell. I knew they couldn't control the quality of the brewer, but the lady sure could've controlled her manipulative and negligent attitude.
Very friendly and attentive staff!
(Translated) Where Koreans are in store (Original) 매장에 한국인이 계신 곳
I came here with my friend who was new to the country because I've always liked the vibe at coffee culture and wanted to show her this place. My friend brought with her a cake which she purchased from somewhere else, but we came in to have a coffee and lunch at coffee culture. My friend did not know the rules that outdoor food was not allowed and we honestly did not notice the signage on the door. The person working there was kind and told us we are not able to eat outside food in their cafe, I was surprised since we bought coffee and was planning to buy lunch there as well-At least they had customers because the restaurant was empty. I then proceeded to explain to my friend and the woman working there came out and started to raise her voice, even accusing us of being irresponsible bringing in outside food and increasing their risk of covid? This was dramatic and not needed. I was trying to talk to my friend but the woman continued to speak with us and her even though I tried to explain to her that my friend did not speak english and that we understood the rules she continued to make a scene. I respect that outside food is not allowed and did not know my friend would open her cake in the store to eat. The way they spoke to us was not needed and I won't be back at this location. Also they did not even check our vaccine passport and ID.
Ridiculously expensive and quality was low
Enjoy Delicious Coffee
Good service, but my one gripe is that my coffee always tastes different if a more consistent brew, sugar or cream would go along way for Coffee Culture. Overall a great experience with friendly staff would definitely dine there again.
The food and service was great ! I had a turkey sandwich very filling and delicious. It thing I didn't like is how long they take to clear tables and because it's small not much seating
The lady is very very rude and gets in fight with the customers and this is the second time this lady has fought been rudesto us. So this is me and two of my friend's usual Thursday place. All together we usually buy roughly 40$ worth food weekly. I go in holding my Tims coffee inside the store to order. when my friend is ordering the first thing the lady told me that I was not allowed to bring the coffee inside. I said ok we are going outside anyway. The she reminds me again while processing my friend's order. I told her i will go out and drink my coffee and come back. She told me the same thing for the third time and also told me that I will not be able to drink my coffee even in their patio outside (which was not even there) third time and this time my friends got involved and they also told the lady that I will drink it outside. I was just holding my coffee. Because she was so rude i did not order any buster juice that i usually do. Then when my friends were done ordering we go to sit down.I just put my bag in the sofa and just about to go outside and she comes back again screaming at me that I need to get out of there with that Tims cup. Things just got heated and I threw my coffee in the garbage. She then got into fight with another customer who just left the store. If she is not the owner she needs to stop acting like she owns the place and should stop screaming at customers. WE WILL NOT GO TO THIS PLACE AGAIN. SHOULD POST A BIG SIGN SAYING THAT WE CAN'T HOLD ANY OTHER PRODUCT FROM ANY STORE WHILE ENTERING THEIR STORE.
Relatively small, hard to find a seat when you go with a group. Staff is nice and friendly and I enjoy their coffee. I have also tried their soups and those are great too. Sometimes you have to wait quiet a bit to get what you ordered but mostly fast service.
Great seating , social atmosphere great staff great coffee. Great experience
Staff is great. Coffee is affordable. Parking is tough. Pastries and delicacies a bit pricey. Very reasonable tasty breakfast all-day menu
No place to sit, a lot of wifi squatters (I have noticed yes there is only one working plug outlet but that's not enough to solve the issue), the quality is mediocre compared to other coffee culture's in the GTA. The manager is always smiling and he always helps his staff and that made me bump the review 4/5. To avoid squatters perhaps have those signs that say: management can you ask to leave after 3 hrs if new customer is desperate for a seat.
Very good coffee I was impressed
I actually didn't eat here today but I drove past on my way to do some errands. I just want to say how beautiful the window decor looks. It's nice to see a business in the downtown making such an effort to be so inviting. We are taking the kids to see the victoria park lights tonight and stopping for a coffee to take on the way. Thanks for the Christmas spirit!
I found them kindda expensive for what they offer.and on Sundays theyre very busy
more interesting places in downtown kitchener to enjoy and explore
Way too loud. There is no semblance of a cozy, comfortable atmosphere as a cafe should be at this location as everyone is yelling and the servers have to yell at the top of their lungs for people to hear. You can't hear yourself think at this location, let alone have a comfortable conversation with someone next to you. Never returning. Also, their debit machines stopped worked while I was there, very unprofessional and unsettling.
Great atmosphere and great staff....food is good too.
Great place to get work done and have coffee meetings. They have amazing food but a little too pricy. Best part tho, is the location is always very clean.
Friendly staff, clean and nice interior, great covered parking.
Love their turkey avocado sandwich! Friendly staff
Great place for coffee meetups and studying...but theres rarely ever seats...
Excellent atmosphere and delicious coffee.
Food was well prepared and fresh. Service was good and very friendly.
I've been here a few times. I usually stick to local Stratford joints but sometimes I like to change it up. Their chai latte is more expensive than Starbucks -- a small cost me $6. The service was okay - the cashier wasn't very welcoming (no smile, just said 'what do you want' when it was my turn in line) I would have given it 3 stars on a good day. But what prompted me to write this was my experience today. I was there less than 2 hours, and I chose to sit at a booth because 1. there's an outlet 2. it's a bit quieter (+ I value personal space) 3. more space for my laptop, books, and notebook. I bought a full lunch, and after I'd been there a total of about 1.5 hours (who I assume was) the owner or manager came up to me and scolded me for taking a booth, asking if I was leaving soon, how much longer would I be taking up the booth. The cafe was NOT busy at the time. I counted three large booths, three 4-tops, and at least four deuces that were vacant. He told me I should sit at the front at the community table which they put there for people 'like me'. The table he mentioned was pretty full and I didn't sit there because I needed the space to fit my lunch, my laptop, book, and notebook, and I needed a bit of breathing room to work on a sensitive project. The 4-tops and deuces I didn't sit at because they had no visible outlets nearby. It's not like I came, bought a $2 drink, and sat there for 6 hours while the place was busy, hogging the table. I have worked in the hospitality business for years and I would never have approached someone like that. He basically told me that I should move tables or leave. I will not be returning here. I'm happy to pay $6 for a chai latte if the service and atmosphere is worth it. Here? No thanks. It may seem petty but it's the little things that make you lose people's business.
Not your Starbucks. Kind of alternative, to an alternative, of Starbucks. Quite a cozy feel - dimly lit - too bad it closes at 12 am.
This is our goto when we drive through the Stayner , everytime we go it's the same lady working I assume she is the owner but she is very friendly and pleasant to deal with , they have a wide selection of beverages to choose from and their food is also very good , the restaurant itself has a very nice quaint feel to it almost feels like an older coffee shop , very enjoyable experience overall
Love it!
VERY GOOD SPACIALTY COFFEE SHOP WITH A EXCELLENT SERVICE.
Lovely little spot!
Had a great experience today. Was meeting a friend (drove in from London), and we had a great visit. I had two breakfast bagels, and they were delicious. Also enjoyed my hot chocolate. Servers were friendly, and laughed at my dark, ridiculous sense of humour. Food was hot, order was correct. All around, a very good experience. I will gladly come back again.
The woman is always on me for not buying something the minute I arrive. If you walk in to take a seat, the hawk eye will be on you and within a few minutes and the manager will ask you to buy something or leave. Terrible business ethics. As customers we understand not to loiter, but give the customer some time. I won't be going back. Won't be surprised if this place goes out of business.
Staff was friendly, coffee was good and place was pretty clean. A better atmosphere and better coffee than Starbucks. Good place to go and work.
Asiago breakfast bagel delicious as always and best apple strudel around!
Visited on a mild day and the place was boiling inside. Staff unhelpful, asked for internet password three times to three different staff before getting the correct password.
Nice clean atmosphere. Baristas are very nice. Quick efficient service comfortable seating for everyone. Good job!
Good sandwich and quiet atmosphere.
Awesome food! I've tried the smoked turkey bocata, turkey avocado sandwich, apple fritter and carrot caramel cheesecake, and these were all delicious. Iced coffee was great too. Would definitely recommend!
This was so delicious!
Coffee is always good and fresh - staff friendly and the food is excellent!
Love coming here, great place to relax or study
Great staff. Great food. Great atmosphere
A cozy little Coffee Culture. Nothing too special but nothing bad about it either. When I went there was a new person making my drink so the ice was pretty chunky, but we all have to learn sometime!
Close to Lambton College and serves a great Caffè mocha
Decent coffee, great atmosphere. The cafe has generous lighting due to its large windows. Great place to play board games with your friends. It does get pretty loud at the peak hours, so if you plan to study here consider bringing a pair of noise cancelling headphones.
Great place better than Starbucks
Good food
Been here twice..both times very nice.
A nice spot to talk and hangout in a quiet and calm atmosphere.
Good coffee. Decent choice of pastries. Friendly staff. Good location.
Friendly service. Quality coffee and food. Civilized atmosphere. A step up from TH's
Most of the time it is a nice spot to grab a quick coffee and snack right in the heart of downtown. But it is usually crazy busy during meal times when there is a show at the Avon Theatre, so expect a line-up and slow service (due to the cashiers also making the meals, fancy beverages, etc) at those times. There are a lot of actual restaurants downtown, and they all have better meals than Coffee Culture. Coffee Culture is very attractive inside, and it is usually quiet (except pre-show times at the Avon Theatre as previously mentioned), so it can be a nice place to meet with friends or have a small business meeting.
Great service. Friendly staff. My go to place for writing. However, the music keeps repeating... Can get annoying. What about some silence for a while? It would definitely make it better to have a phone call and not hear blazing pop music in the background.
Good service and great taste. Put up more wifi posters.
I like this place, but I feel deeply unqualified to review their most obvious aspects, as I do not drink coffee. I like the atmosphere, the food and the tea. The staff are friendly and competent. My visits are limited to rather specific cravings.
The building itself is old and lovely.
Got food poisoning from their cheesecake today!! :( My friend and I went to Coffee Culture today and ordered their NY cheesecake with strawberry sauce on top. There wasn’t really a bad taste to it, but it did taste old… An hour after we left, I got an extremely upset stomach and nausea and had to immediately rush to the bathroom. My friend also started feeling sick an hour after and had the same symptoms as me too…. We didn’t have anything to eat that day so we’re most likely sure it was the cheesecake we both shared. I usually love going to coffee culture, so I’m just thinking the staff didn’t check the temperature right when defrosting the cake? Or maybe somethings wrong with their fridge? Either way, we had a terrible experience today… :(
BEST CAFE DOWNTOWN SARNIA! Beautifully decorated. Always a joy to grab a latte and catch up with friends. Preferred location compared to London Road. Keep up the good work.
Servers were warm and cordial
I went in today and waited at the counter, completely ignored by the younger male & female server for over five minutes. When I finally got tired of being ignored and politely asked them for WiFi access she said I had to purchase a drink. I was completely stuffed from lunch so I pointed to my friend saying she had just bought a drink. She boldly told me NO. Seriously??????? Am I on candid camera? No such luck. WOW!!!!!!!! Is all I can say about coffee culture staff working today on ellesmere. I used to get hot drinks from them but they lost my business and my friends. I would never treat a customer like that, looks like somebody needs to get some serious hardcore customer service training at McDonald's.
Good cup of coffee, reasonable price.
I like the power up breakfast bagel and I love their chai latte
Accidental Discovery and now I know where to come back for a treat! Service is tops, Thank You Brian!
Great place to study! Wifi, booths, good ambience. Suggestion: red velvet muffin
The woman there was very pushy regarding me buying something, I placed an order and waited for a minute or two to pay but since no one was setting up the POS I decided to set up my laptop as I had a tutor session in 10 min, and she came over with an attitude asking me to pay saying it's been forever. My order was wrong, I had the smallest tuna sandwich I've ever had made at a coffee culture, and the Punjabi womans customer service was terrible when I was telling her my order was wrong she argued with me and laughed in my face. Never coming here again
Never disappoints
Excellent customer service :)
The coffee is fantastic. The Pistachio muffins are my favourite. Very friendly staff. Much quicker than tim hortons, especially when your on your lunch break.
THIS place is the heart of the downtown. STAFF is really great. GREAT Service. It’s been years i come here everyday evening. Profesional STAFF AND friendly environment.
If you're depressed, than this is a great place to chill and take everything in. Foods always good as well.
I love their lattes and cappuccinos. Their carrot caramel cheesecake is so delicious, a must try!
great place to get together with friends for coffee or a bite to eat, good selection, very nice atmospher
Great coffee and friendly staff
Great cafe, lots of open space and attached to ample free underground parking. They have a good selection of dessert items including cake, cheesecake, cookies, muffins, danish, fritters, etc. Coffee is good. Service is excellent. They will offer to warm up your pastry for you, which is always nice.
Love it. Quite expensive though
Great value for good coffee and food.
There's no internet! But very cozy, good staff and adequate food
I walked in with my coffee in my hand since I wanted to order one of their sandwiches. At first everything seemed fine as the owner took my order, I then waited for my sandwich next thing I knew the owner wanted me out of her coffee culture since I was sipping on a Starbucks coffee which she could have simply told me before I ordered my sandwich. I guess she wanted my money before kicking me out. I'm guessing with her bad attitude that her coffee culture won't last much longer.
Americano coffee is awesome but i won't say that about pistachio muffin cause taste weird.
A great place for coffee and desserts.
Much nicer furnishings than another similarly priced chain. You can also have a conversation without raising your voice.
Very pleasant place to meet for coffee and chat.
Great service and excellent food and drinks. Some things are a little expesnisve for what they are but overall good value and consistent.
Love the team at Coffee Culture! So friendly and customer service oriented. And make a great cup of coffee
Nice quiet and relaxing
Great old building, good vibes
Making any business successful at the best of times is a challenge because you can't please everyone; and trying to do so doesn't work. I know, my business is in its 27th year. Making customers feel at home with customers at neighbouring tables, who feel the same way, requires both a talent and commitment. At Coffee Culture Ira Needles Blvd, the staff and owner succeed in doing this. That's why many customers, friends, family and I keep coming back.
The coffee shop is very new when you are talking about Lakeshore. A place to definitely check out with all the good reviews. It is always fun to walk down the street along the water.
Really friendly staff, super clean, and great atmosphere
This is a roomier location than most downtown Coffee Culture cafes, but typical for those outside city centre. It has booths, tables and easier chairs (which are lined up against one wall). The location has a large covered patio in the summer between two shopping area streets. This location has lots of big windows making it airier (and therefore a little less cozy) than some other Coffee Culture cafes -- great for those seeking some winter sunshine. I was there in the middle of the day through the week and the cafe was full with limited available seating, but service was responsive and friendly.
Love the staff so friendly and nice.. great place
Great place but pricey!
Great coffee, food, and classic coffee house atmosphere. Gets loud and busy however.
Good coffee and good service. Poor food choices.
Great treats and good coffee
They don't have bad customer service, y'all are just entitled and lack empathy. Nice décor. They didn't have the makings for smoothies at 9am in the off-season.
Food was good, a bit pricy but everything tastes good
Greate ambiance. Perfect for the kinds of people who like to go to coffe shops and do work in a booth or read a book. The wait for our drinks were a little lenghty but i understand the process takes time when you get more than just a coffee.
Great ambiance but don’t order on UberEats. Each product listing has the option to remove certain items but they don’t actually follow the instructions. Requested no sauce or tomatoes based on an intolerance and they didn’t read the instructions. ???????? Also, very poorly packaged!
Super disrespectful staff, it was like they were in the twilight zone or on drugs I was shocked. If you want to get disrespected come here, staff handle food items with out gloves, I did not feel safe drinking my coffee so I just threw it out. I wont be coming back here
Consistently great service, and REALLY good food. We've used them for catering also, and they've always been timely and professional. The baked goods are incredible.
Great place with peace and quiet. Ideal for studies and hang out purposes (great selection of food and ofcourse coffee). Side note: good place for first dates ????
Came in one day and wanted a specific item, got a the wrong item and was told there was a difference in cost which I was willing to pay for but yet the lady owner yelled at me for their mistake...super unprofessional. She needs customer service training based on what I have read about her so far
Great place to relax, enjoy the great coffee and atmosphere
Nice place!Nothing outstanding just the usual coffee shop with general items on the menu. Mocha was good. "Power up everything bagel" was very heavy for me. It comprises of the avocado, eggs cheese and bacon. Overall good.
We we're just stopping by to take a rest from our long drive and use the bathroom, but it's a very nice place, very nice hot chocolate! The staff were great and the environment felt nice. It was 1° outside, so it was nice to step into a warm coffee shop and get warm and sit for a few minutes.
Best place to visit and chill ????
Great place for a date, or go alone and read a book. The tea I got was pretty cheap but some fancy drinks can get expensive absolutely great atmosphere too
Good cake, meh coffee, terrible WiFi.
One of my favourite hot chocolate destinations!
I love this Cafe. I ordered a salad with berries, goat cheese and balsamic vinaigrette. It was absolutely delicious. The lattes here are really good too. Staff is friendly, restaurants is clean and cozy to hangout in.
Reliable coffee shop. Visiting from out of town and stumbled across this little coffee shop. Prices are what I would expect from a coffee shop. Food and coffee were okay but not spectacular. The food and drinks were not absurdly amazing but it was still good. I would not go out of my way to go back but it is not a bad place to go.
I love Culture caffe ...but how come you guys out of nutella????i was so into that waffle but there was no nutella???? u should have keep alot of jars
Excellent service and good food!
Coffee tastes brilliant. Nice clean coffee shop. Love this place.
The server who helped us was very nice. A lot of tables needed to be cleaned, but it was pretty busy. No seating for groups larger than 4, but a great place to have a one-on-one or get some work done.
Good coffee . Friendly staff
Ok, not bad not great.
Great coffee and cakes and sweets and the service is great as well.
Long que. Muffins are not fresh!
Been there multiple times. Nice place to have a nice quick sandwich or soup or dessert. The chairs and sofa are cozy. Summer time they have a patio
Great party room.
THE WORST CUSTOMER SERVICE I HAVE EVER RECEIVED. Do not go here. I've worked in the customer service industry for 11 years & never have I been so mad about an encounter. I usually come to this place 3x/week because I work close. NEVER AGAIN. Yes, the food is overpriced for what you get, but it is close. HOWEVER, today I went in & put my bags down & an old, empty, McDonald's coffee on the table while I went to the front to order something to go after my work day. A gentleman who had just finished INTERVIEWING someone came up to me & told me to take my drink outside, drink it & come back. I told him there was barely anything in it & as I was about to tell him that the thing I was ordering was to go, he interrupted me to tell me to take it outside & then I could come back. I was SO ENRAGED with his RUDENESS that I told them I wouldn't be ordering anything & would never be back again. This guy, who is clearly high up on their staff to be interviewing someone needs a lesson in etiquette. You would think a small shop like that would listen when talking to their customers. ALSO, their coffee is sub par & their salads are a joke if you're interested in their food. Their baked goods were the only thing half decent although ridiculously overpriced. So much for supporting the little guy. The little guy's a total jerk.
Great coffee and deserts
Great coffee, good atmosphere but can never find a seat to enjoy it.
Friendly service
Welcoming ambiance. Nice booths and tables to hangout for a while. Better service than the (more) popular coffee chains. The staff at this location is really attentive and like what they do. We often get coupons in the mail which make the trip even more worthwhile.
Great lunch food, pastries, beverages and ice cream. Fast service.
Great spot!
Maybe prices aren’t the most economical. For those who think that, just remember the factors that makes it difficult to operate a small business and make a profit. And, from my experience, they don’t scrimp on the ingredients of their really awesome lunch menu items.
I always enjoy going here. Nice admirers, good coffee and food, great staff.
Very comfortable cafe with full range of selections on coffee drinks and deserts. Comfortable seat with each couch and TV near a fireplace.
Wont go back. Been going for years but last night got a cold cup of coffee. Told the cashier and she basically called me a liar. Didn't offer to make a new pot just to stick it in the microwave. I may as well go to Tim hortons.
Great food and great staff always friendly
But pricey but great selection of drinks and dessert. The staff is also very friendly
Nice big and airy. And always a table available. Staff very friendly!
Good coffee, nice room.
They don’t have outlets for customers?? How am I supposed to charge my devices mid work.. So weird since people study and work here. Also they don’t have wifi?????? And the excuse is because of Covid… but again that’s really absurd. Please get resources again before opening doors for customers!
Large, comfortable seating area. Excellent baked goods and real specialty coffee drinks. The chai latte is perfect!
First off, I was the only person in line at the time and had to wait 5 min for someone to come to the counter. There were a handfull of people seated at the time, it obviously wasn't a slow time of the day. Second, after waiting an eternity to be greeted as a customer. I was not served with a smile but a frustrated amateur [a.k.a. manager] who made me the most horrid cappuccino I've ever tasted to date. They use huge mugs, put a couple teaspoons of coffee, fill it to the top with molten hot milk and plop on a scoop of foam. I simply could not drink it...
Staff are so nice and food and coffee were yummy!
Great customer service and tasty coffee.. recommend this place for first date
Awesome place to have a cuppa and a great dessert, salad or sandwich. Great owners too! Really friendly and clean environment!
Good sandwiches. Not an upscale coffee shop but has the specialty drinks.
Food is great coffee is even better and the high ceiling lens to a spacious seating
Good ambiance and quite a sophisticated place .... Really liked the combo they offer.
Lovely staff! Great food. Big location right in the heart of downtown.
Awesome cafe, strong wifi, efficient, good service and the place is really comfy. Recommended !
No vegan options, staff were not sure about the ingredients of the food being served.
Cool and calm place. Great taste of coffee
Customer service at this location is hit or miss. Some staff are very friendly and courteous and others not so much... I like the atmosphere and they have good coffee. They also have very good sandwiches and salads.
Horrible place, stupid staff, unfriendly I ordered soup and they didn’t mention it was super spicy, came back inside to replace it wit another one, they wanted to charge me for it ..
Neat and clean place. Quite and not very busy, nice place to read or to work. Free WiFi. And coffee is ok, average one I'd.
Love this place. Although internet needs to be improved
So I went to the coffee culture situated in the downtown area of the city. The cafe is well located, one street over the Great Lakes, interior is cozy, staff were kinda okay.. food is a bit overpriced but the taste is delicious. I had the chocolate and strawberry syrup waffle with banana slices, whipped cream and vanilla ice cream. A cafe latte (needed 5 sachets of sugar) English breakfast muffin and spinach and feta pastry. I had a hearty breakfast with a good view. Would recommend the place for a lazy Sunday breakfast!
They make a decent London Fog and the deserts are always top notch.
Excellent service and warm environment.
Our regular spot for coffee and sweets on a cycle to St. Thomas.
Excellent customers service, l always come for the best coffee and friendly personnel
Got asked to leave because i was studying. They said i have to buy something every hour to stay longer.
Yummy food and drinks!
Every time i go my hot chocolate tastes like water and i have huge ice chunks in my drinks way too overpriced for their quality....
Great coffee and I love their breakfast bagels!
Great pistachio muffins. Wish they would make a rule that two+ people can sit at a booth.
The foods a little pricey but worth it. Great place for lunch and studying.
I love this place.. atmosphere .. dessert and coffee varieties too . Great service !
Great coffee shop. Yummy treats, comfortable seating, and the nicest staff.
This place is not like another coffee culture cafe, I think because this location surrounded by priority neighbourhood. During my visit one lady was as hung hot water for her baby and the staff refused to give, lady end up buying high end water for $ 3.50
If you have food allergies you might want to skip this place. I asked if the hot chocolate has milk in it and the employee said 'no' it was 'just a mix.' He was annoyed when I pressed to see if milk was in the mix... Only to find out that it was. I won't bother coming back.
Expensive but nice.
Excellent
Nice location but need some cleaning
Awesome
New Reeses drink wasn't at all what it shows its supposed to be. Not great customer service
Great value
Somehow feel unwanted when I'm here... All the tables have reserved signs on them and they post time limits to discourage loitering (I guess?) Coffee is fine and food can be quite good.
Love this cake . On this fancy cafe . The atmosphere good . Friendly staff .
Asiago BLT... MMMMMMM
Loved the drinks here. They have great variations. The place is nicely decorated but the seating isn't a lot (it was full when we got there and we barely managed to find a space as someone was leaving).
Staff is very friendly Food is good Place is clean
Don't come on a Friday night when they are super busy. The owner/servers are quite rude and will try to move you to smaller tables or even a shared low coffee table and couch seat with strangers. This is not the right way to treat a customer especially I've stated I need a table for writing and good lighting and I am willing to move if they can find me a place. The reason they gave me was: the headquarter's rule. Rude on Fridays.
Great atmosphere and fantastic coffee!
Friendly helpful staff and a nice vibe. Nothing extraordinary but a nice place for a coffee and snack.
Lovely quaint coffee spot, with very pleasant serving staff.
Refused to double cup my large coffee. Would only offer a sleeve. My drinks go cold at home, and I like to warm them through the day. Without a double cup, they often leak at the seams. I've never had ANY coffee shop flat out refuse to double cup. Some greedy ones charge, but this location said its against their policy. So refused to stay, and won't return.
Nice atmosphere, amazing cookies.
Great place for coffee tea cold drink or muffin
Nice place and great customer service.
Good vibe, good coffee, great desserts!
Epic
Food is somewhat disappointing most times and their drinks are overpriced for the quality. Nice atmosphere to hang out, but you'll find most tables taken by students studying... so it may take some time to actually score yourself a decent spot to sit and eat.
Their BLT is so good!
Great staff, but the location is not conducive to work. 90 min table limits, no power outlets and no wifi!
Great food / coffee / espresso, just a little on the pricey side.
Absolutely rude, as I'm waiting for this place to open, I get asked to leave the patio... I WAS going to purchase a breakfast sandwich till I was asked to leave... because I had a Tim hortons coffee in my hand. Maybe if you guys were open at 6:30 then you would have had my business... No longer will you get my business again. As I am a frequent customer.
Great service. Good food & beverage selection. Their value morning combo for an egg & cheese breakfast sandwich with coffee can't be beat - freshly made and your choice of coffee. So happy it's opened up in our neighborhood.
Awesome food and drink choices
Excellent and mindful staff.
Awesome. Awesome. Awesome experience. Out of all the Coffee Cultures I’ve been to, this one is by far has the best service!! Mike , the owner , told me a little about how he opened the store - great story!!! And the caramel late was exceptional!! Overall, first time studying here but I know I’ll be back again
Very cosy atmosphere, friendly staff and Delicious coffee! What's not to love?
Great place to go and relax and share a coffee with a friend!
Love the atmosphere here....and the pumpkin spiced chai lattes!! ????
????????????always a pleasure!
Great People, Great Place, Great Service, and a Great Community. Keep up the great work ;-)
Good customer service
Good..
Awesome food, fast service and friendly staff!
Bad owners
Quiet ..lots of parking ..separate booths, good coffee, good food , friendly staff and clean
I went there because I needed a quiet cozy place to study, and it was just that. I loved it, the employees were very friendly, and the food/drinks were good also.
Great grilled cheese, and they have ice cream!
Good coffee. Great ambiance. Friendly service. We went to the one in Stratford and ordered a variety of drinks: caramel latte, a frappe, a hot chocolate. All drinks were good and piping hot (not the frappe) as requested.
Came in at 9:30am, the place was mostly empty. I decided to wait 10 minutes until a friend comes to order something. While I was writing, I asked for the wifi password, but they refused to give me the wifi password and to leave unless I buy anything. I would understand them telling me to leave when it was busy, but at such idle times, it is unreasonable. They just lost 3+ customers as I have a house full of ppl that like going to cafes Very bad customer service, and management does not care at all.
Good coffee and treats. Nice outside area and close to the splash pad for family. Pricey and loitering policy is in your face. I’ll be back.
Cc is the coolest hangout spot in stayner
Cozy clean polite
Friendly, great coffee.
I enjoy the friendly staff. It's a busy place, even more so since the pandemic has taken away several seats. Good coffee and food. Sweets are soooooo good.
This restaurant's customer service is below franchise standard and today's expectations.The customer service is atrocious, it is relative to that of a third worlds ghetto.The staff is down right rude and proud about it. I have been treated badly on several occasions by its staff, unfortunately I tolerated it because of its convenient location, comfortable seating and WiFi. Very conducive for students and professionals. I sat down with a friend in the restaurant and not but a minute later was told that I have to buy something or I'd have to leave mid conversation which I responded my intent to and that I was in the middle of a conversation ..Guess whatt?!!? ... I'm sure the person about to write their next review knows what happened next.... yup... I was yelled at and told to leave now or buy something!!!. It was embarrassing, and to say the least very distasteful and indiscreet of t he staff. I cannot express that rude is a safe word to describe the staff at this location. I called an left a message with head office and no one got back to me. So i'm not sure that the sorry apologies under these reviews bare any impact towards a solution. I now have no faith that the corporation has any control over the franchisee and an apology at this point is a slap in the face. 90% of these reviews all say the same thing!!!!! The representation of this franchise is despicable and something needs to be done, these people are miserable and bigots. It almost appears as though they want to fail.... what's the story here?!? If you are reading this and think like the rest of us that the one isolated experience of bad service is the end.... better believe there's more. DON'T WASTE YOUR TIME!!!!! Now I'm just scared to eat there, knowing the mindset of these people.
If there was an option for negative review,I would opt that. The lady at the counter was extremely rude and acted as if she was doing a favour by letting me buy from her. It was snowing and I wanted to have coffee. As I went in, she asked my vaccine proof, which I showed her and then she asked my id proof,I showed her in soft copy to which she denied the validity of the soft copy and she told me that she wouldn’t be able to let me sit. There were other customers whom she just asked proof of vaccination. I fail to understand why she acted so rude to me.It was my first time at the place.The tables had food particles from the previous customers weren’t cleaned at all .I would not at all recommend this place to anyone!
Great coffee ☕ shop. Reasonable prices too. I had a club sandwich could only eat ½ in was on thick bread. Yummy. Was in there awhile ago. Not this week but I changed rating.
The latte is from an automated machine, not an espresso maker. The eggs on the egg sandwich are premade and warmed up. When you ask for your latte to be made less hot, you burn your tongue. Mediocre at best.
Best Coffee House in town!
Casual spot for good coffee
Great food and coffee!
Nice atmosphere for a brief get-together. Dessert prices are quite inflated for average gate. The coffee and tea offerings are pretty standard, but we found the quality just slightly below average. We'd go again for a nice coffee and chat, but it's not where we'd go for that *just-so* coffee or tea craving.
Great service. Nice seating area
Awesome food and drink, friendly and efficient service. Clean and comfortable.
Love the atmosphere and the menu here. It's a great place to meetup and hangout with friends. But you can also do what my friends and I did for our presentation. We had a nice corner and worked away on our presentation while enjoying drinks and food. I've had their soup here before and it was good. Had their scone as well and was impressed.
Great place for coffee and meetings. Very nice ambiance.
Awesome staff
I love this place! The food is good.. the atmosphere is welcoming and the staff are very helpful. The place gets packed sometimes though due to its location but its it's got a lot of seats.
Very beautiful and cozy cafe with a wide selection of drink choices and snacks, including fair trade! Nice and clean furniture. Great quiet place for doing work on a laptop, reading, or a romantic date. Prices are slightly higher than your average Tim Hortons but still well within reasonable!! Love this place.
I love the menu here and how seasonal it is. I always know i can get a very good cup of tea - not just coffee and a number of wonderful treats as well. The food is very high quality and delicious. The staff seem to rotate a lot, and the manager seems to be very strict. Most of the staff do not seem very happy. I have also seen the manager tell homeless or low income folks to leave when they ask for tap water on hot days. People pay a higher price point for the food here, so making those efforts are important. Customers do notice these things.
The breakfast sandwich is quite good, and they make a very good latte. It's a cozy place, too. I was able to use my laptop and get some work done in comfort and peace despite a fair amount of customers coming and going. I will go again.
Nice and quiet. Friendly staff. Seats could use repair or replacement but otherwise a nice experience
Great food and coffee. A bit expensive, but they offer free wifi
Breakfast bagels and smoothies are delicious!
Well, I was expecting a little mor choices of smoothie and most importantly fresh ginger juice and shots. Overall this place offers great quality food, fresh sandwiches and bagels ????. Very convenient location and lots of room inside and outside.
Staff could care less about service. Too bad because great latte and biscotti.
Perfect spot for a Saturday morning Mocha Latte with breakfast bagel. Cheers
Sandwiches have very little filling
Good environment,especially for meetings
Good
The workers were completely disrespectful of me still being in their cafe . They basically yelled across the restaurant while I was obviously trying to do work. Never have I had such bad customer service. You can count on the fact that I will not be going back there to do my work anytime soon.
By far the worst service I have ever experienced both times I went. If I could give 0 stars I would. The first time I came with 2 friends and I orderd some waffle option on their menu and 1 friend ordered a drink. We sat down but it was quite cramped so the friend that ordered nothing sat at another table. It was pretty empty but the lady at the counter yelled at her because she was taking up space without buying anything even though me and the other friend bought expensive menu items. Another customer came to her defence and then for the rest of our time there we were given nasty glares by the lady. She also was being very rude to another employee and it was extremely upsetting. The second time I went me and my friend had coupons for menu items we wouldn't try otherwise because they are super expensive and had extra coupons so we gave them away because we were never going to come back. We got a slice of chocolate cake and cheesecake. There was dust on them and the cheesecake was dry and crumbly with age. It was disgusting. The lady gave us glares and shamed the other customers for using the coupons and them came to me and my friend yelling about how we shouldn't hand out coupons even though we got them in the mail so they are already in circulation. If they don't want people to use the coupons then they shouldn't mail them out publicly. The customers left completely embarressed and we left so we could get away from the yelling and rude glaring. I hope she is not the owner or manager. She needs to be fired ASAP. I will NEVER go back and will NEVER recommened their nasty overpriced food or drinks.
Good coffee. Nice location and atmosphere. The godiva chocolate cheese cake is very good. Service is good as well.
Owner are so friendly, food is great a little pricey for portion size.
Melow service... Cheesecakes tastes like it spent on a shelf ages... :(
Coffee and food are the best. Staff really friendly. Best smoothies
Good coffee & food, fast & fiendly service. Nice atmosphere and prices are reasonsble.
This is a HORRIBLE location! I used to love it but today I went in with my husband. We were sitting down enjoying our breakfast when the owner came and asked us to get up and MOVE so another couple could sit down. I am very disappointed with the service and the clear FAILURE OF CUSTOMER SERVICE! We will never go back
Great location and very clean. Best coffee culture ever.
Convenient parking and lots of great seating options in this coffeeshop. Good place to hunker down and study.
Perfect place for lunch after cycling on the train trail.
None of the staff and even the manager reinforce the mask policy. its ridiculous how many people walk in here without a mask or not wearing them correctly. COVID is a serious pandemic and the fact that every establishment i've been to except for this place reinforces the mask policy is unacceptable and irresponsible. the staff and manager just watched as people came in and literally broke the law which states that masks are mandatory in inside establishments. i don't recommend coming to this place during COVID-19.
Very Cozy place! Definitely Recommend ????
The young staff were extremely pleasant and very accommodating! Fast and accurate service!
By far the best Coffee Shop experience in town, the owners and staff are extremely friendly. The Coffee is really good and the variety of Cakes are on point!
Great food and friendly staff.
Awesome atmosphere, helpful staff, decent prices
I love this place. I go there every weekend to have a coffee and just sit there and read. Place is often filled with people talking to each other. The interiors are very good and sort of classy. I love their coffee though it is expensive at 2.40 for medium. But it is a perfect place if you are on date or want to get your paper done with buddies or just by yourself.
Very nice servers. Love coming here to study!
It lived up to its insauga review. Service was friendly, quick and attentive. Prices very reasonable. English Muffin Combo And Latte under 15 bucks ! Yum!
Foods ok nothing to rant about
Nice atmosphere, good selection of teas.
Loved it. I ordered a spinach Feta pastry with a ginger hot cocoa and everything about it was amazing. I am sure during non-covid times this place must be buzzing with people. Would definitely visit for dine-in when things go back to normal.
I am a frequent customer to this place, last week went there just to use restroom and the employee was like you have to buy something as owner has informed us to do so. Will never go there again. If they keep doing it i am sure eventually they loose their customer and license. Going to inform to coffee culture head office as well
Great breakfast options. Nice flavourful coffee. The only thing I don't like is the wait time. The line can be long in peak times and you might have to wait for up to 20 mins to place your order and another 15 mins for your order to arrive, …
I can definitely say that Coffee Culture is the best place to hangout with family or friends in this locality. Apart from the incredible beverages and food they serve, they also have good atmosphere set up for relaxing. Their customer service is great and the Chococino is the best thing you might have ever had in your entire life.
I love the atmosphere in coffee culture! The drinks are always perfect and the staff members are friendly with everyone! Love coming here for food as well, asiago BLT is to die for!!!
It's fine, I enjoyed the salad but the soup could've been fresher. They don't have wifi which seems strange since it's a cafe where people go to work and study. Overall it was fine.
Actually a decent looking place for interior design. HOWEVER, horrible place for customer service. They do not know how to treat customers with respect and the lady employee has some anger issues and loves to argue with customers who are simply asking questions. Apparently asking questions is "arguing" and asking for more time to order is "arguing" as well. I also have a suspicion they fake or buy google reviews.
flaky staff who doesn’t show up for their weekend morning shifts... Wish there was a Starbucks in town!
From a coffee shop you expect a few things: good coffee and food, an atmosphere, and free wifi. This location shuts off their wifi to prevent people from working here and to increase their turnover. If you look at other successful coffee shops (aka starbucks) they've built their success off creating work friendly atmospheres. This is unacceptable as we (group of 4) bought lattes and full meals in anticipation to spend a few hours working. Never coming here again!
I never write reviews, but this place has absolutely the worst customer service I have ever experienced. The staff only care about selling coffee and force people to buy something or get out. I am shocked that after reading all these reviews about the manager that she is still working there. Absolutely horrendous attitude. The staff definitely needs to be re-trained.
Considering prices, very surprised that a large dirty iced Chai in the form of their Chai chiller with a long shot of espresso would warrant a price of $9.10. Especially in light of fact that most of their drinks are created at touch of a button. Where if wanted that quality there are options such as Timmies, McDonald's or any other fast food chain. Thankfully room nice, albeit understandably quiet.
Friendly staff and lots a seating area
Friendly staff and the latte was delicious. A little pricey but what isn't these days???
Nice joint. Completes with the likes of Symposium and Second Cup, not Tim Hortons.
Visited while with a friend in Kitchener . The atmosphere really made this place. The Christmas decor was so welcoming and added to the already cozy vibe . We would definitely would come back to this location .
Perfect place for a morning coffee. Great service, good coffee and the perfect toasted bacon and egg bagel.
This place is the worst. I asked for a half sweet mocha, they made it full sweet and REFUSED to remake it. The guy who I assume is the owner kept making excuses that they made it right the first time and they’ll add more espresso but did NOTHING and said then they wouldn’t remake it. Horrendous customer service. Even though this place is close to where I live I will NEVER go here or recommend it. They should not be in business at all with the attitude they have.
The coffee and egg mcmuffin deal is very standard (plain) but a great bang for your for buck, all the other food tastes better. Their menu is best if going for breakfast or lunch. Service is excellent, and window seats are really nice.
Spent the whole morning here. Quiet and a nice place to work and get a cup of coffee or tea. Barista was really friendly and helpful. Will come again if i pass by the area
Very nice, relaxing spot . Friendly staff and very good sandwiches/ wraps.
Great location. Good atmosphere. Very friendly staff.
Great service and wonderful food!
The best place to go for coffee and sit down in this area. Staff is very friendly. Sometimes you can't find place to sit but that speaks for it's business and that people love to come here.
Warm and welcoming, friendly and very efficient. Clean and covid barriers and social distance signs in place. Will be returning for sure.
The smoked turkey bocata tastes good
Excellent food,coffe,tea, other drinks and sweets!!
Nice Ambience! Friendly staff! Good food and great coffee! 5 ????
why ask for a tip before the food is even served??
Very nasty owners. took a lot not to punch then both in the throat after they insulted my weight.
The manager at this location is so rude and has zero respect for her customers. I went there today morning and was waiting for my friend to join me. I sat there with no wifi because the only way you can get wifi there is if you buy an item. I was just working on my paper and the manager comes up to me and tells me "you've been here for an hour and haven't bought an item yet" For that I responded " yes, I know I am just waiting for my friend she's five minutes away". Then she goes you have to buy something now or leave". After back and forth arguing I said fine Ill buy something now and you can deliver it once she comes and she waited there till I got up and came making me feel like she was forcing me to buy something. Then I told her you cant come here and attack me and she goes "I'm not attacking you, you have to buy right now or leave". I always go there to work on my school papers or study for my exams, and I never experienced such horrible service. If it was busy I understand I am taking up space and buying nothing however it was early morning and it was dead in there. When I called her after to get her name to file a complaint she said she is the manager but refused to give her name and told me to stop calling them. It was the worst start to my day and it ruined my whole day.
My first time visiting this store. I ordered the basic cookies, muffins, latte and a milkshake of sorts between the few of us. The service wasn't the greatest but just acceptable. The food was not disappointing and scored equally along the lines of Starbucks or a Bridgehead. Definitely will visit again.
Taste nice atmosphere.
ZERO STARS. Came to Coffee Culture today for the first time with my husband, to get coffee and get some work done and had the most disgusting experience ever. We went inside and sat down for a couple mins to reserve our seats and decide what to get. Then we went to the counter to order a coffee, I didn’t order anything for myself right then but planned to in a bit. The employee (seemed like an owner) was unbelievably rude and lacked human decency. She did not greet us and demanded that we both order something right then and there or leave. She told us we weren't even allowed to take a seat after we came into the cafe but she had “allowed it”. Rather we were supposed to come straight to the counter and order at once. This is extremely bizarre, especially for people who have never been here before, and who need time to order. I told her okay that’s fine we will both order but for now we would only like the one coffee. She refused to take our order and began raising her voice and demanding me to order something right away otherwise leave. She was extremely disrespectful and even began yelling. I told her that her behavior was unacceptable and she gestured to the entrance saying there’s the door and told us to get out. After looking into their google reviews from the past few months, apparently this lady is quite infamous for her unbelievably disgusting behavior. Worst experience ever. Save yourself the trouble and DO NOT COME HERE. After posting about this on instagram, a lot of people have responded saying they also experienced the same thing, I’m very surprised this lady is still here despite her repulsive behavior. I will be contacting someone else to further look into this.
Yummy iced coffees.
Great coffee! Lots of seating, both couches and chairs. Tables are a little close together, but the lounge chairs are nicely spaced. I think they have free wifi, but I didn't ask when I was there, lots of people on laptops tho.
Nice atmosphere, coffee was great and the barista was friendly and good service
They have a patio open, not really maintained after each guest. Coffee is great and their cheesecakes are not aunthentic, but delicious nonetheless!
Great food and pleasant place to visit
Yummy food. Love the corner booth!
Decent coffee
this coffee shop has the worst customer service. the lady that works there is extremely rude and really forces you to buy something in order to stay, even if you are with a friend that is already buying a coffee. she really questioned my water bottle thinking i am bringing something else, when it was just water. i wouldn't return to this location for dirty tables and a rude lady. all these reviews for the store are practically the same, so save yourself some time and just go to tim hortons or starbucks where you wont get hassled for where you sit, what you bring in, and what you order!
The best cafe latte you can ever drink. I love their maple mugs. Outstanding staff
coffee shop with a homely atmosphere
Best place to hangout with friends. Hot chocolate is the best drink here. This cafe has good pastries as well. If you are chocolate lover you should definitely try triple chocolate pastry. Cheese cake is also yummy.
A very good coffee place at Boardwalk. The employees are very nice, and they accommodate any food allergies. Great place to do work, have meetings or a date.
A nice place to hangout or do some work
This is a great place to get coffee and read.
Love the coffee
Good coffee and really enjoyed there pistachio muffin
Mike and Jessy. Are wonderful couple the place is always clean and comfortable. My favorite place for me and my husband. Looking forward to come back again for our quiet time.
Nice quiet atmosphere, friendly staff and delicious latte!
Edit for my last visit...berrie smothie and again power bagel. Delish!! I was looking for a fast "brunch" or late breakfast and I am glad I stopped by. My capuccino was really good, I could taste the rich espresso with my almond milk. An everything breakfast bagel with an egg, cooked to perfection, warm and melted cheese made this stop so much worth for!!! Nice and prompt service too!! I needed to edit my review and add pictures from today's visit. Power up sandwich was so fresh and warm. The young man that made it took a bit longer than usual but I was in no rush and it was worth to wait for it. It was one of the best I have had there: asiago bun, an egg, cheese, avocado and tomato. Really good and my almod milk capuccino to accompany was top notch!!! Thanks again Coffee culture. Sitting in the patio and looking at the plazza is a bonus!!
Great staff, great coffee!
This place is realy good for visit and staff members are very polite and helpful. I regularly visit this place with friends. The lady manager is very helpful to everyone. She provides great service to all. All the bad comments about her are just fake, she never be rude to anyone. Today i was also there at the time of incidence when three people were sitting on different three tables, and only one of them ordered. She ( lady manager) just try to provide them booth for comfortable sitting but they start arguing. Manager had no mistake . All these comments are fake to let down the reputation of cafe. Just a common thing why you even going somewhere when you not able to buy a single item, remember this is a business not a free place where you can go and sit without buying anything.those people need to go somewhere where is free service they ( manager and staff) never come to you if you buy. All comments by people are fake who are not willing to buy anything but still using their all facilities such as wifi, bathrooms, and comfortable sitting arrangement for period. As this place is alwyas busy so if you never buy than but sit there for long time then other customers never get place to sit. So its responsibility of everyone if you go anywhere you should follow the rules of that place.
It's a great place to relax and have a cup of coffee. I really like the feel of the place. Wonderful ambiance. I had a breakfast sandwich there that I just loved. You don't have to wait by the counter to wait for your order to be prepared. They'll give a table number and bring it to you when it's ready. ???? A big plus for me.
Nice warm place to enjoy coffee with friends or have a business meeting, much calmer place than starbucks or tim hortons
The treatment I received at this coffee culture (2060 Ellesmere Rd.) was disgusting. My friends and I arrived at the cafe at about 1:00 p.m. hoping to enjoy some coffee and study. We were making ourselves comfortable, when a disrespectful lady claiming to be the manager told us that we had to buy something immediately, or leave the cafe. We were understandably taken aback by such rudeness. The worst part is that I bought a coffee, and she still kicked me out. I did not get a chance as a paying customer to enjoy my coffee. That is nothing short of brazen injustice. Never before have I been treated so appallingly. It is safe to say that I will never be patronizing this poor excuse for a cafe again.
Clean and comfortable decore. Free wifi and open late during Thursday to Saturday. Great for nightshifters and or after the bar hookups.
Good coffee and food
I don't typically write restaurant reviews, but I wanted to write this one to ask the owners/managers to reflect on how their words can come across. Typically this Coffee Culture is pretty good, food and drinks are good, nice atmosphere and staff are pretty standard. But today, I felt embarrassed and belittled by one of the staff (pretty sure she's the manager; older lady that's there most of the time I go). TL;DR summary: the manager believed that I, as the customer, ordered the wrong thing and wanted to make that clear before correcting my order, when I recall clearly ordering the correct item; exchange was confrontational and unprofessional. I ordered a power up breakfast bagel (100% remember saying "power up" because I saw another, more simpler, breakfast bagel on the menu and knew I wanted the power up for its avocado and tomatoes). On the order screen, it showed up as "breakfast bagel" and I didn't think anything of it. The server/manager asked if I wanted eggs and cheese, I said yes, sausage, I said no, type of bagel, I asked for asiago. I thought she was just being thorough. When the bagel came, it only had cheese and egg, so I went to the front, and asked another server, saying I thought I order the power up bagel. She checked the receipt and said it was keyed in as a breakfast bagel with just eggs and cheese. She said I could add the avocado and tomato for $1.50. I didn't really feel like waiting and taking out my wallet again so I just walked away knowing a misunderstanding had occurred and I didn't want to push the issue, maybe she didn't hear me say power up. Was I happy about it? No because I didn't really just want a bagel with egg and cheese, but whatever, I was going to eat it and not say anything, and probably forget all about this. The manager, I believe (lady who took my order) came over to where I was sitting and said "you had ordered a breakfast bagel but we can add the avocado and tomato. I said no, I remember ordering the power up bagel but I don't want to argue about this, it's okay and she replied with if you had ordered the power up bagel I would have entered power up but you just said breakfast bagel. Again I reiterated that I don't want to argue about this and she pushed the issue by saying that I hadn't asked for avocado and tomatoes, just egg and cheese but why would I ask for it, when it's in the order description, and I remember asking for the power up bagel, which I told her as much. In the end, a few more words were had, I did get the avocado and tomato added, free of charge, which I did appreciate however this exchange was so embarrassing and unprofessional, I likely won't return and will seek another coffee shop to do work. The dissatisfaction I felt at being given the wrong order PALES in comparison to how I felt after the exchange with this server/staff. Obviously there was a misunderstanding, but to push that I was the one that was wrong was unnecessary and she could have simply offered to add the avocado and tomato free of charge because there had been a misunderstanding. If I was the one pushing the issue, I would understand from the business perspective why management may want to make clear that they're doing this as a courtesy to correct the order, but I wasn't the one pushing it and so to pursue me to tell me that I'm wrong was not the right way to go about it.
Too pricey for the service.
great atmosphere & food. cappuccinos and sandwiches are especially good here
I went there a while back with three friends and we sat at the back of the store while we waited on our one friend to get food. Mind you it was not busy at all that day as it was a Friday afternoon. The owner (Manny) came up to us and asked us if we were going to order. We told him that our one friend was getting food. He then told us that we need to order food as well. On top of that he asked us why we weren't in school, and we told him it was because of a P.A. day. I felt profiled for being a teenager and not welcomed at all. We should be allowed to be there with our friends without being harassed by the owner.
I went here for the first time and get the chicken caeser warp and i loved it
Terrible Wi-Fi. Never works.probably on purpose
My first time and my last time. the soup was decent. The rest of the food was up to the standard. The food was luke warm. The coffee is not hot enough. The service was marginal. More training is needed. The environment is clean , to be fair.
Good coffee and food including tea.
Always good food!
Price way to high
The best vibe! Came here to study all the time! Want to make the place better? See if you can add more booths/plug points
Good place to study and grab a quick bite.
I really appreciate the quality of coffee at Coffee Culture... my fave is their Americano coffee. There is such a great ambiance within the café, maintained and nurtured by their amazing staff...
I experienced the most awkward situation as a bystander where the owner (the woman) publicly humiliated and yelled at a customer (April 11th) and threatened to call the police on him after asking to reserve a table for his girlfriend ( they were black). It was not a pleasant atmosphere and the couple ended up leaving. Either way, the foods not that great and the drinks are less than average tasting. Overall terrible place but if you’re looking for a place to study, better buy something or they’ll kick you out.
No seating
Excellent and friendly service, great food, clean restaurant - my new favourite local cafe! ????????
Nice atmosphere, like the decor, great staff. Lots of students!
Coffee is ok, they serve it at a decent temperature and does not sit around. Plenty of seating in the restaurant and is comfortable, nice fireplace in the winter. Drawback is that there are a number of pan handlers that like to bother patrons.
Very friendly staff, clean and spacious!
Love the coffee here.
Nice place to chill with a coffee, chocolate, tea, and the service is awesome.
Good drinks good food good atmosphere
I always hang at Coffee Culture, good place to relax and have a tea.
Great coffee
Genuine service and fresh food
This is my go to coffee place. Nice seating, quiet, good service, and best of all they have mugs that they preheat before serving and the coffee is great. I'm old but this looks like a University crowd to me. Lots of studying. Ask for WIFI password. Try the cinnamon scones.
Clean. Good food. A bit pricey but a nice place to connect. Good coffee.
Update: Came here to get some work done, they have no public wifi and no charging outlets. Got a piri piri chicken wrap , the chicken was chewy. Place is only good for a cup of coffee. The business very blatantly mentioned that they don’t encourage people using their amenities to work or study as it isn’t an Internet cafe. They have a preference for customers who come here to eat, keep that in mind before you visit. Love this place. Went here on labor day, it was super busy and staff was still extremely pleasant, I was surprised at the amazing level of customer service. The Organic Blend coffee is a must try. Definitely going here again.
Washroom, sitting area clean spotless and smelt Good. Its the first things I look at, to understand the place of business. Very good customer service, didn’t have any issues ordering food, food prep areas were clean, and no major reason for concern. Customer service was polite, from taking the order to picking up food, and then sitting and eating. Will def visit again without hesitation!! - Cheers Ryan
Great place
The coffee culture blend is superb! So delicious! Bakery items are fresh and delicious. Lots of variety. Would love to see more gluten friendly options on the menu. …
Amazing atmosphere! I’ve been to a lot of coffee shops around the GTA and this is the best one, my daily go-to. On top of the perfect atmosphere to socialize or work, the service is also impeccable. My favorite workers are Ryan and Rupam. I mostly get served by one of them and they are very personable and enthusiastic in what they do. Highly recommend this Coffee Culture location for your daily quick fix of caffeine and/or small meals!
Goodservice. Good food.
Friendly staff. Order was served on time. Food is served fresh
Nice decor, good drinks and food, a lot variety. Nice patio too. Great place to chill
Great service.
It is always nice to find a coffee place that isn't the ubiquitous Starbucks or Tim Horton's. This place is comfortable had has a good variety of coffee drinks, sandwiches, and goodies. We just came for coffee and enjoyed the service and the ambience.
Excellent coffee and snacks
I am pleasantly surprised by how comfortable this place feels for sitting and sipping coffee. Plus, every latte I've had was excellent.
So so
I was here this morning and I had the absolutely worst service possible. The two women serving were extremely impolite and cold. I had invited a client to meet me here and the service was dreadful. Some of your staff are better suited to work at cemeteries with their cold attitude. I've been coming here for years and will certainly think twice about visiting this location. One of your servers rolled her eyes at me when I asked her for a fork to eat my cheesecake with...
Solid experience, the atmosphere is a very nice sophisticated cafe atmosphere. Big cups of coffee and decent selection of food items.
I will never go back to this place although I work right around the corner. The staff were rude when we tried to sit on the couches, there were street people sitting inside making the whole place smell very bad and not ordering anything, the desserts we ordered were frozen and it was filthy inside. We just wanted to finish a night out with friends with coffee and desert but it left a bad taste with all of us, not to mention an awful stench in all of our noses. Never, ever would I recommend this to anyone!
The staff here are consistently rude. I'm all for supporting small businesses but service is pretty much you go to a cafe for and this place has none.
Great food, clean, nice place. My fav coffee shop chain in Ontario
Cool location. Large place. I usually get the breakfast combo it is a great deal the coffee is excellent. The also have a great selection of desserts like cakes muffins sconce etc. The staff is top notch and very accommodating.
Good place to meet and enjoy coffee. Good espresso.
The drinks and staff are pretty good. But being a tourist from Europe, I was hoping for wifi, which doesn't work. Will have to rack up some roaming charges.
The Turkey avocado sandwich was delicious. The service was great, and the place was really nice.
My favorite coffee place
Coffee too strong or bitter
Service is like family! Food is really good!
Cozy atmosphere friendly staff good breakfast
Great coffee and friendly staff.
Nice place at down town with good work hours but unreliable internet connection.
Clean friendly staff located in one of oldest hotel in Kitchener downtown
I am a lifetime coffee lover and that is the best dark roast coffee ive ever had! And oh yea the lemon cake is too die for!
Very nice..clean. will return!
Decent Drip Coffee Terrible latte. Staff needs to be better trained on espresso bar.
Visited 4 times , not even single smile or courteous attitude while serving, and pushing snidely to buy more items on the menu. I hope owner takes notice of this review, it’s a great location and would like to keep coming to coffee culture.
Forget what I had, but it was good.
Such a weird spot. The woman working was wearing her pyjamas. My boyfriend had his backpack on the floor and the man working moved it with his foot, kicking it to the side, three times. Super odd vibe at this location.
Everyone is friendly social distancing is in effect. They do a great job there I highly reccomend their Asiago BLT you don't need cheese or any add ons it is amazing!
It has a really nice atmosphere for a chain coffee shop. There is plenty of seating, including a nook by a fireplace. The coffee is decent and service is quick.
Great place..
Good centrally located cafe in Sarnia. I loved the ambience and the service. Usually it is crowded in the peak hours. You might not get a place to sit easily.
Decent drinks, miserable wifi. If you're hoping to get work done go somewhere else.
Not sure where the lines start and end. No signs (confusing) everything else is good (so far)
Such a cosy cafe with large windows to enjoy either the bright natural light during the day or to simply look out during the night. Pre covid it was always super busy so I would've advised to come before 7 to get a booth seat. However nowadays it's been pretty empty with the booth seats closed off. You can order coffee in a to-go cup or a regular ceramic mug if your staying (and it comes with a small scone). The baristas are also kind enough to serve it to you right at your table if they're free and similarly pick up your cup for you when youre done. If I ever want to study or work outside my home I love coming here!
Favourite coffee shop to eat and chill and meet people. Their coffee and baked goods are really really good. I love their power breakfast bagel. Really good ambiance. Pretty decent hours of operation.
There muffins are disgusting. Coffee are always a bit to strong. The prices are way to high. Workers are always nice.
Loving this place, try the winter butter toffee latte
My wife and I like to go to Coffee Culture & Eatery for lunch . There are different choices in soups, sandwiches and hot/cold beverages. We like the atmosphere for relaxing, enjoying our lunch and chatting about life.
Great place to meet up with friends for a coffee and good conversation :)
Great Coffee, Better People. Totally would recommend.
Having a nice hot coffee at winter here feels nice while waiting for the bus. I wouldn't say that everything tastes wonderful, but the coffee was nice. The strawberry smoothie they sell at summer also tastes nice.
Despite there being no less than six other coffee spots in close proximity, I've formed a strong habit of going to Coffee Culture, as I find their coffee to be the best in the area. Couple that with a very delicious breakfast sandwich and well-priced combo option, and it's hard to start the day without it now. The staff are friendly, capable, and good at what they do. Highly recommend this location.
Nice cozy place. Good hot chocolate!
Cozy.
Coffee culture... is rather a lack thereof . Cold pastry, bland coffee. Uninspiring to say the least
Awesome experience. Out of all the Coffee Cultures I’ve been to, this one is by far has the best service! Mike , the owner , told me a little about how he opened the store - great story! And the caramel late was exceptional! Overall, first time studying here but I know I’ll be back again
Best Coffee Shop in Sarnia. Great atmosphere and friendly staff.
Good coffee. Good atmosphere. Free WiFi.
Nice place. Free parking.
People are nice and the service very good. However that place is full of people with laptops who order nothing and for us there was not a decent place to sit. They have to fix this problem. It is not a library.
The coffee is just terrible. I asked for an Americano with half the water, and instead, I got a cup full to the lid, of old woman's diarrhea. It was too lean, tasted bland and smelled terrible. Not good. The service is not good either. This makes the menu excessively overpriced too.
Not crowded, no or little bit wait time. You can watch USA while you are sipping your coffee.
Enjoying a Gorgeous day on the patio....the all day breakfast egg and English muffin and latte only make the experience even better! Awesome service and food......I am never disappointed coming here
Coffee was good and the snacks we're tasty
Good food, great coffee. I went there to study, sadly it was very full and I couldn't find a spot with a table. Nonetheless, it is a good place to study, just go early.
Mixed feelings about the clientele here at Coffee Culture. There might be better times to come here though. Washrooms could also be cleaner and without graffiti.
We'll be back... A great travel meeting place recommended by our intrepid world traveler- Gael! What a memorable conversation about Normandy, Calgary, London (all of them), and Richard Gere... Shall We Dance and more!!!! Cultural Connections just got Coffee...
Great
This is are go to coffee culture for the best latte in the city. The staff are very friendly, happy to see you and very knowledgeable about everything they have to offer in the cafe. I would highly recommend a visit to pick up a great coffee, a treat or even a bit to eat.
The food is all so delicious! Presentation is beautiful. Cozy atmosphere and affordable sweet treats. Try the Berry Pecan Salad, Turkey Avacado sandwich and a Power Up Smoothie. They are all delicious and a great value for the price!!
The coffee was good, and the toffee blonde and butter tart we had were amazing. The price is a bit steep, but it's so worth it, especially because it is a beautiful and cozy place to spend some time in. I'll definitely be coming back.
Love coffee culture. Food is great. Beverages are always fresh and tasty. Happy faces and great service.
Was in downtown Sarnia on business, and looking for somewhere to try. We stumbled across Coffee Culture Cafe, and we will be back! There were 3 of us, and we each had a sandwich and soup combo. I had a double espresso, and it was awesome! The setting is an old bank building. The staff was very friendly, and the service quick. Made to order in just a few minutes. Next time we are in the area I will definitely be heading back here!
The Asiago blt is to die for!!
Relaxed atmosphere, great food
I'm someone who isn't really into the corporate vibe, and so not a fan of the Boardwalk in general-- however useful it is. This place is definitely my favourite place there. Yes, it's between a bunch of bus stops, so it's noisy-- but I use GRT, and I find the location more convenient than disruptive. The food isn't anything to write home about, but neither was I disappointed. I really like the courtyard/patio. I like the books piled in the windows and the blue piano on the patio. It's comfortable. Customer service is decent. They let you do your thing, take up space, and do exactly what you'd expect of them. Not particularly friendly or engaging, but efficient. I like stopping here whenever I'm biking to the Boardwalk on errands, or am about to bike out of town.
Went in today to get some work done while I waited for a friend. I ordered a pumpkin spice latte and took a seat on the couch in the back as the booths were unavailable. When one freed up and went to move. I was yelled at by the lady in the front for moving due to COVID-19, i need to pick a spot and sit there because she doesn't have time to wipe down every spot. I apologized and waited for her to clean the booth and sat down. I went about doing my work and saw her harrass multiple customer infrobt of me. She demanded they buy something else as the COVID policy is that you need to buy something EVERY HOUR. I ignored it as it wasn't the first time I've seen her be rude to customers. As my friend came and sat down to unpack she came up and informed up that before people sit down they need to come and order something. She went on to say that we need to order something ever hour due to limited seating. No one is in the Cafe except for us...When I questioned her about it she stated that we should leave and that she had enough customers and doesn't need us. Countless reviews talk about how rude this lady is, why is she still allowed to interact with customers - she clearly isn't trained to be around people. Also, what kind of ridiculous policy is it to have to buy something every hour?
The girls there are so nice. The coffee is strong, but delicious. The prices are steep, but not as bad as Starbucks. Check to see when the food was made, their iced coffees are awesome and priced good (get it with caramel, yum).
Coffee was good, server was pleasant
Rude customer service, food was stale. Sad becuase my friends and i have come here often becuase it was such a warm and welcoming atmosphere. Sad to see that in a couple of years so many good customer service associates didnt pass on the torch on to the new staff. Hope management fixes this
Pretty quick service and good pastries/selection. Wifi is usually pretty good. Not always seating depending on the time of day.
Nice cozy place for a coffee date.
Dirty location and food tasted stale.
Great place to get work done. Very calm, and the drinks and food that they serve are fresh and tasty. Usually busy, and limited amount of seating, but in the summer it has a nice patio for extra space. The staff are nice and professional.
Always great service here
Good food. Good coffee. Nice atmosphere
Very busy. Excellent caffé latté!
Place was very spacious. Service was great. All in all great place to sit down have a coffee or have lunch
Great tasting coffee and baked goods. Atmosphere is second to none.
Good place to study when I was in college and the coffee is good they have all types too.
Gr8 atmosphere at most locations
I love this Coffee Culture Café &Eatery. The atmosphere is relaxing and welcoming and comfortable. The food and drinks, coffee and tea etc. are delicious. The service there is outstanding. The staff are always very friendly and very efficient.
Coffee Culture is great! Fresh baked goods, sandwiches, smoothies what more could you ask for?
Food is decent, staff was grumpy and on edge and place wasn't even busy. Very standoffish. Not in a hurry to go back!
Great place wonderful staff
Great service and I loved the food. It was an easy walk from the library and was a wonderful place to stay for some work.
Super service. The coffee is above average but not the best.
Coffee Culture is my new go to coffee shop when I'm in the Lakeshore West area. If you're unsure of which coffee to purchase, let the servers know and they'll give you a free sample. Or you can take my recommendation and try the fair trade organic coffee. A slightly sweet flavor with a hint of caramel and fruit. If you're feeling peckish, try the chocolate chip cookie. It's golden brown on the outside, tender and chewy on the inside. Overall, a soothing ambiance at Coffee Culture. Beautiful lighting, great music and gorgeous decor. My new go to place to unwind and study.
I love this coffee culture! Great prices and a great menu with a cozy vibe :)
Tea and coffee is poured to the brim (overflowing) each morning. Morning Lady server has Very poor customer service, yells over the counter at customers
Smoothie was not bad, enjoyed it. I like when cafes offer more than just coffee/tea items. Usually it’s super packed in here so it gets crowded and a bit noisy. I also recently came to work on stuff and the plugs constantly stopped working. It got so annoying after a while because my electronics were running out of change. I would not recommend coming if you’re looking for a place to catch up on work (unless you bring your own power bank). And rumour has it, they turn off the plugs from time to time to get people to leave. Not sure about this though. P.s. you have to ask them for the wifi code if you need it.
Good food, great coffee, nice environment to meet people
Been coming here regularly for a few years now and unfortunately service as well as amenities remain mediocre at best. Internet is almost always choppy, and while managers have been aware of the problem for quite a while now, they remain indifferent. Food & beverage quality is decent but not worth the price in my opinion, and I find staff always lack a sense of hospitality and courteous service
Good coffee but prices are little higher
The chix santa fe is really good and the ceasar salad with it. The cheese cake is also good overall the food and the place is nice. The downside is the lady in the cash register who took my order was not pleasant and rushed me when I was ordering because it's busy she said and charged me xtra dollar for the salad without informing me. Not so good service so far.
Today i went with my family to their coffee ( my family came from US and i wanted them to try their amazing coffee and breakfast). I ordered 3 coffee mocha and 4 power up bagel ( it should have in it avocado, tomato, cheese and egg), i told them i want it for here that means i want the coffee in a mugs, so we set down and we got the coffee to go cups, i was soo pissed, so we asked if we can have it in a mug the girl said if i put it in a mug the web cream will be mixed , I personally when i order it in a mug that means i ENJOY the way they do it and the taste in the mug, i wen back to ask for a new ones because when i put the order i said i want it for here, and than the girl got angry!!!! ( first bad attitude and to be continued ) the coffee was DISGUSTING for the first time!!!! the bagel came with no avocado in it!!! this location is the worst DO NOT go there, the one in Waterloo and Ira needles is the best ! I was sooooo disappointed today staff not friendly at all today !! so very disappointed !!!
Had a coffee date here with my daughter, and we enjoyed it. Coffee was good, service was quick despite being quite busy, and staff was friendly.
Horrible!! Terrible customer service! I was at this location a few days ago and the workers are extremely slow to begin with. Finally when it was my turn I ordered breakfast sandwiches for myself and my husband. Finally after waiting about 10 min the woman at counter dropped off our sandwiches at table and rudely mumbled that we had to take our outside drink out of the cafe and we had to leave. I was so confused because when I was ordering at the front counter she saw my outside drink and didn't say one thing to me. I had a huge starbucks drink and she waited 15 min to tell me that I can't have my drink in cafe and I had to leave with it. Why the heck didn't she just say that when I was paying for my sandwich. She could have nicely said at counter "I'm sorry but no outside drinks allowed so did you want to take the sandwich to go?" I would have apologized and said yes I shall take it to go. No wonder she was giving me dirty looks from the counter. So unprofessional! I just said ok I will take my food to go and by the time all of this went down my sandwich was cold and tasted disgusting. Never again!!
Nice spot to relax pre covid
Nice cafe
Great coffee shop in a great location. Very open and spacious. Coffee was excellent as were the sandwiches we got. Very fresh ingredients and the value for money was great. The wifi was fast and reliable, so this made for a great spot to set up and get some work done. Finally, the staff was friendly and very quick. This will be a staple for me every time I'm back in Sarnia.
My most fav place! I literally can spend hours here
Good coffee! Delicious decadent desserts and a tasty selection of food for lunch.
Great food and coffee always. Just wish don't have wait so long for service sometimes. Always seems understaffed but great place
Coffee is great. Turkey avocado sandwich was delicious that I shared with my daughter.
Love the fact that they encourage waste reduction by offering a discount for coffee in your own reusable mug.
Nice Music, Wonderful people, good food and drinks
Lovely little place to enjoy a light meal and great conversation with friends and family.
Good staff, good coffee. Wifi, bathrooms, television, it's a good experience overall.
Great coffee place downtown Kitchener. Located in the old Walper hotel access of king street
No wifi - kinda defeats the purpose of a place that used to be a good study space :(
Professional staff.. delicious sandwich. I have only been their once.
Family owned business Great coffee and snacks.
Clean Great place to meet Good value
To expensive
Great, fast service with excellent food quality and better than average prices. A very cozy ambiance with comfortable seating and free WiFi.
The staffs (Pakistani lady) was so ill mannered, my husband got a coffee and got out, after sitting in the car I decided to sit inside to get a drink. When we were looking for a place, this Pakistani lady goes like ‘you cannot sit if she doesn’t get anything’. It was so infuriating that instead of getting a drink I got out. You can never run a business with such ill mannered staff.
Fantastic vibe to sit down, have a coffee and enjoy the company of friends or just killing time. Service was fast and accommodating Coffee is decent too.
I was incredibly unimpressed by the customer service at this Coffee Culture. A specific staff member was incredibly rude when I had an issue with needing to plug my laptop into the wall. I was aggressively told that it was "my problem" and was encouraged to leave if I did not like his suggestion of sharing another small booth with a stranger. As I was there to work, I had a laptop, two binders, and a lot of stuff. Sharing would not have been an option as I would have been driven away. There was another solution but I was "not allowed to use the plug on that side of the restaurant". In addition, the salad I ordered was subpar. It sounded pretty good on the menu but did not have all of the ingredients it was supposed to have (kale) and the chicken seemed as if it had been frozen from a box. It's such a shame - Scarborough is in desperate need of good coffee shops and this has been such a let down. I can guarantee I will not be returning.
Good service
Very cool coffee joint. It is located inside of an old hotel, which has been revamped. The cafe retains the vintage architecture, and vibe that the building offers. It is cozy, and a place you would want to read a book, or chat with friends. There are comfortable arm chairs, and tables to sit at. It is a niche little nook, with large windows over looking the streets. Only gripe is that the young staff can be a bit faster with clearing off the tables of crumbs and coffee cups.
Bit pricey but the coffee quality was worth it, staff is very nice.
Love there food and drinks just so expensive!!
Paid second cup of coffee
Nice place to enjoy coffee but hard to find place in after noon sometimes
I love this place. Good environment and food. The coffee is bitter for my taste but food is delicious
It would be so great if you guys could update your current hours on google to help customers who wander over hoping for cheesecake and coffee only to have their hopes dashed upon the rocks of injustice! Still love your establishment though.... New York cheesecake
Great sandwich shop. Coffee is ok, not bad just ok. Food is good and service is fairly quick. Prices are a bit high, still reasonable. Very comfortable seating area, nice place to meet friend and hang out for a bit. Like most of downtown, you may have to look for parking, feed the meter if there is one, tickets come quickly.
There's something really charming about this place! The staff are nice, coffee is great. 5 Stars!
Good food for a good price. The workers are very friendly and it is a fun casual atmosphere. No wifi but close enough to CIBC to use their WiFi most spots in the café
Great location in the new plaza! Parking is conveniently located at the back making the location more comfortably secluded. The atmosphere and vibe at this place is warming. Great for a group setting, studying, or an intimate hang out spot. Will be coming back here for sure.
This location is always amazing. Call in ahead to reserve a "Carrot Caramel Cheesecake" and 9/10 times it's there. Staff are amazing especially the girl with the hat, she has the greatest customer service.
Expensive coffee
It’s a great place. Always has great customer service. During the day it’s hard to find a seat.
Friendly staff and good assortment of pastries and espresso drinks. The imported apple leaf is excellent.
Very old cake. It was so old that I could feel crystallized sugar in it. Very friendly staff.
Friendly staff, great food and beverage stop.
great place for a warm or cold drink. beats starbucks anyday of the week
While the furnishings of the cafe are nice enough I was completely turned off when I overheard a staff member (possibly a manager) being very rude to a customer. The issue could have been easily and quietly resolved had the staffer simply refunded the customer for a $3 piece of cake she wasn't satisfied with but instead it boiled over into a loud argument. Myself and a few others packed up and left.
Got kicked out for studying after an hour and a half while people were there before us and they didn’t get kicked out. We got told we were taking up a booth other customers could be using except the store was dead and there was over half the booths still open! Three of us were taking up one regular size booth when one single person was taking up a booth for six and we got kicked out and she was there before us! We all had headphones in studying and were not causing any issues they were absolutely rude when they asked us to leave! Lost my service 100% never coming back
I absolutely love my exspirence every single time I go in! The food is amazebom and the workers are all very friendly and helpful 10/10
Good and relax environment
Cozy yet spacious, vintage-style tin ceiling and an atmosphere of warmth. Comfortable seating, a faux fireplace and books, friendly staff, great dessert selection and not a bad choice for a quick lunch.
Food and drink was good. The server looked at me like I had 2 heads when I asked if I could put a caramel flavour shot in my drink.
Food is pretty consistent with other branches/locations. Seating is extremely limited throughout the day and can be difficult to go there for studying after 11am. Since my church is right around the corner I usually am studying here and customer service is good except for one bad experience with one of the gentlemen.
Very attentive and friendly staff. Very welcoming and pay attention to detail ????. Keep it up!!!
A nice little franchise with a chill atmosphere
The perfect place to have a great cup of coffee/tea with your friends. Very cozy environment. Love going there.
Best Coffee Culture location I've personally ever been to. Nicely decorated, decent coffee, tasty desserts, and the employees do a great job.
Great place for business meetings, studying or just hanging out.. great atmosphere and is always clean! The staff are really great and friendly too.. I think most have been there for awhile. Good coffee and from what food I have tried it was good also! The red velvet muffin is a must get... trust! It can get quite packed at time but have only had one time I wasn't able to find a seat. Check it out and are for yourself!!
Great coffee house. Nice relaxing atmosphere.
Old bank turned into restaurant /coffee shop. Good coffee, snacks or stay for quality lunch selection.
Today I was at this location, and I have recieved such bad service. The workers were very rude and racist. They insulted my friends and I in public and kicked us out of the cafe. We called the headoffice and complained about the workers. We wanted of the workers to tell us her name but she laughed, looked at her co workers and did not take us seriously thus she told us she was the manager. I definatly do not recommend this location and wish that all the workers go through more training and hope the head office will take responsibility for this action.
Okayish lattes but good cheesecakes
This issue with this location is that they let students sit one or two per table, they buy one coffee and stay for hours. Any one looking to sit with a group larger than 3 is out of luck. This is not the first time it has happened. The service and coffee are fantastic, it is the atmoaatmos that gives a low rating. I understand students like a place to sit but why take up a large table for one person, and the location does nothing about it unfortunately. I will give it another try as it is good service but still not a favorable spot
Really cute coffee spot and they have sandwiches and cake and ice cream! The interior was well thought of, haven’t tried all the food yet but what we had was decent—dessert and coffee and shakes. I’d love to come back to try more and hang out. They have COVID protocols in place.
Food was mediocre, decent for a quick lunch. Was surprised at the bare menu. Didnt seem to be much with respect to unique or variety. Did love the outdoor covered porch cafe. Tea latte was good.
Really good iced coffee.
My sister and I walked in on Oct 21 at approx 5:40pm. An East Indian descent cashier came to help us. I told her that I had a bad experience at Timothys and they gave me horrible decaf. I wanted to know what Coffee Culture customer satisfaction policy was. I had just wasted $5 at Timothys and didn’t want bad coffee again. This cashier ASSUMED that my sister and I “went around to restaurants getting refunds.” She called us thieves in front of other customers not knowing that I never got a refund from Timothys and simply wanted to inquire about CC policy. This individual belittled us and assumed we were going around stealing from restaurants. She must be re-trained and taught to be more compassionate towards customers. Swinging fingers at people and making assumptions about their characters is not ok. You have lost a customer.
Nice place, pleasant staff and a great cheesecake. This particular Coffee Culture Cafe is conveniently located in downtown Kitchener, great when your walking in the area or on a bicycle.
Lunch
The staff was courteous and kind the coffee is great and so are the desserts
Friendly service, cozy place to sit, salad was not as good as Williams... It's a nice place.. just not amazing.
There food is good, although I tend to avoid getting coffee from this particular location since it's never consistent so I'll grab a smoothie or anything else other than coffee. I've had to ask them to remake it a few times (all on different occasions) but they still have not gotten it right even after I asked for it to be remade. Triple Triple, organic, either it's too sweet, not enough sugar, old coffee, or too watery or not enough cream. The one at Boardwalk and the one inn Cambridge (Galt) get it right every time. Also I love there danishes, especially from the Galt location, last week I grabbed a Danish from this location and it was stale. But other than the coffee this place is good, it's just unfortunate because the organic is one of my favourite brands of coffee and since I moved into this location again I haven't been able to enjoy it.
I love the price price chicken wrap. with a chai latte. if you know me and want to drop off a meal... this is my order. lol
Caring staff and quality coffee in a relaxed,calm atmosphere. What more can you ask for? Give it a try. You will not be disappointed.
Nice to see them up and working again. Nice coffee awesome service and not a line up of 15 cars lol
Decent enough coffee place. I find most are the same for me as I usually only drink dark roast or lattes
Very good
Good tea and dessert options
Cute little coffee shop really nicely decorated the steamed hot chocolate and sandwiches are good but it's somewhat pricey
Excellent staff. Management is community focused and friendly. Great waffles!
I work nearby and stopped in a few times for coffee. The last time I was here I saw the owner get in a very public argument with a customer over a sandwich, or more specifically, the lack of mayonnaise on the sandwich. Apparently you have to pay in advance for mayo. The customer hadn’t realized this when ordering his food and only noticed after he started eating. The owner found it perfectly reasonable to argue loudly with the him and refuse his request for some mayo unless he paid something like 25 cents. The guy didn’t have any change so he didn’t get his mayo. It made me seriously question both the quality of ingredients used, as they were using single-use packages of mayo, and the cost cutting methods being employed.
The "automatic latte machine" was broken, so we had watered down decaf coffee and extremely overcooked cheesecake that was dry. We'll be trying the cute cafe 3 doors down next visit.
Quiet in the mornings. Latte was good, but muffin was stale. I was there at opening, so it must have been from the day before. Wouldn't recommend the baked goods, unless you know they are fresh
Love this place ! Everything is fresh and people who works here are very nice ????
The staff was nice, but they might make a mistake with your order
Favorite stop on my bike routes
Nice cafe cum eatery to hangout with friends and family.
Great food and drinks
Piri Piri wrap, dark roast coffee and peanut butter cookie! Awesome!!!
Nice quiet coffee shop with good coffee.
Nice atmosphere. Cosy and busy but managed to find seating.
Lovely place good coffee good food but slightly let down with high coffee prices.
Love the food and drinks ! Has great service and love the overall venue.
Great coffee and food
Sandwiches were tasty had smoothie would definitely recommend it
Watermelon lemonade is delicious.
Always a great spot! I'm really happy to still see them around after all that's happened. Missed my morning coffees and muffin here!
Quite spacious with view overlooking King St W & Queen St S. Nice and clean interior, okay expresso, a little bit of more thoughts toward cafe musics won’t hurt.
Fast friendly service good coffee great food
Great place to meet up. Good lunch selection. The coffee is very good also.
Very accommodating and lovely establishment. Spot on for customer service which was friendly and on point. Ordered the veggie wrap, coffee, and the bagel. All tasty and fresh.
Not bad. Ok i think. Coffee taste decent and $$$ ok. Seats are getting old and soft. Wi-Fi was good. Not bad place to relax and have a talk with friends. None of coffee shops in the region will ever be better than CAFE MOZART in Kitchener.
Really cool anf good
The evening employees are rude and don"t provide good service. They have trouble with simple orders like a steeped tea. Would not suggest going here in the evenings. Also, staff did not know the wifi password because their boss had apparently changed it and not told them what it was. Very disappointing all around. Would not recommend.
Great place to sit down have breakfast or hang out with family and friends. A very calm not very loud atmosphere and significantly more laid back than other coffee chains in the area.
Average coffee, a little expensive in that department.
We loved this place and we used to order the pistachio muffins all the time. Omg....they are so good. But they seem to be closed for the past week or so. Not sure where they went. Hope they open back up soon. If not we will miss u guys:((
Staff was very rude there . There was a girl who is very rude .she don’t have manners to talk with anyone . She stand me there for 20 minutes and didn’t even gave me the order and started arguing for the unusual stuff even after I paid for the order.
My wife and I thought we would try Coffee Culture instead of our usual coffee spot in Stratford. We stood in line for a few minutes (where the line was formed) and they told us that the line started on the other side. No problem. We went to the other side as they served customers who came in after us. It was our turn to order but they served customers where we were initially waiting. We were never served and decided to return to our tried and true coffee spot. Unfortunately, we can't comment on the food since we were never served. Customer service was awful.
Decent coffee, but expensive everything.
Yesterday I went to this location ,great service. I recommend this cafe to all my friends. Staff is so polite. Yesterday, I saw a lady arguing with manager over some sort of order. I believe if two people are in line and two of the staff member are serving then they can take orders whosover is next and so on, but that lady think that staff is doing racisim. Also, she took picture of the manager that is totally illegal to take picture without the permission of others. At last i would say, I was served very politely by the staff so I gave 5 star.
nice place for breakfast
Alwaya love this place. Friendly, marvelous coffee and hot chocolate, excellent desserts and very good prices!
I love this place. There aren’t many quick food type spots with a delicious gluten free bun and bagel. Any time I can stop in Stayner, I do! And even gluten free treats. On one occasion they were out of the GF buns and bagels and made me a delicious lettuce wrap for me instead. Love it all! Thank you!!
Pretty good coffee like any other Coffee Culture, but unlike any other coffee places anywhere, they don’t offer free wifi, therefore I have to use my own data
Good place to sit down and eat. Gets hot in the summer, so dress light.
Great customer service. Lovely place.
Starbucks used to have an apple fritter that was out of this world. They’ve since discontinued it. I am so happy to know that Coffee Culture’s apple fritter is even better!!! Their sandwiches are also made to perfection. So glad I finally decided to try this place. Great coffee, great atmosphere, great staff.
Overall place is nice and food is good but me and my girlfriend were asked to leave because i plugged my charger in a power source that was already loose and broken and the store owner called and told the employee to ask us to leave because I used it. I found that very unprofessional. It is their duty to fix stuff like that not to blame it on the customer and have them leave. Definitely VERY UPSET and DISSAPOINTED with how we were treated.
I dropped by on a Saturday morning just before 10am for a grab and go, place wasn’t to busy. The store was clean, tidy and the staff were polite & friendly, the toasted whole wheat bagel was fantastic, fresh, light and moist. Coffee was not to my taste, I’ll be back to sample other items.
Pretty nice place. Quite popular and crowded
Great service and excellent atmosphere. The selection of cakes are great. Food is good for a quick lunch break.
I stopped coming here because of how negative it is. I'm self employed and I like to bring my work to a coffee shop. During the mornings and afternoons there is a middle aged Punjabi lady who is always policing the shop. One time I ordered breakfast and my colleague came in and set his bag down. I went and asked the lady for the WiFi, she said 'your friend has to buy something'. He just walked in and placed his bags down. On another occasion I continuously ordered items because I was there for a half a day. After my third meal, she came by and said 'did you order anything yet?'. I had to stubbornly say 'I ordered three things'. There were other moments where she would make a scene in front of customers for people she would assume are not 'buying anything' even making threats to 'call the police' when they clearly meant no negative intent. The negative energy is too much, and I stopped going. I think the franchise should really monitor this store and coach the staff because it's harming their brand. You dont even find this behaviour at a lower grade Coffee Time. I just wanted to express my points.
Love there sandwiches
As George mentioned 8 years ago, the ice cream still has never left that freezer. Absolutely disgusting, freezer burned, no taste and 6 dollars for a small! I have included a photo of my friends first bite to show how DISGUSTED she was. I would rather go hungry than eat here again. 1 star.
Love it!
Owner is very friendly and always knows my order when I come in. Great service and great conversations whenever I stop by for my coffee and muffin in the morning. I highly recommend this Cafe????
First of all, the staff here make the place. Besides it being a clean place to relax in, you are made to feel welcomed and appreciated every time you enter.
Great food and drinks, excellent work place. A little pricy
Food was good and staff was friendly
Love this Coffee Culture, great service and excellent food (particularly the bagels.) never disappointed here. Try the Reese chiller!
Terrible experience. Ordered a drink, didn't like it. Felt like it was burning a whole in my stomach. Went to exchange for something else they refused to accommodate because they already made it. Terrible awful customer service. Go to matter of taste down the street. Better quality and service.
Friendly staff, great service and amazing food! We were very impressed.
A great place for a coffee and bite to eat
Great atmosphere, great workers, great seating, great location
I really like this coffee shop. The variety of desserts is absolutely awesome. Nice and unique sandwiches too. They also have lots of coffee options and ice cream
Great staff!
The customer service is a disgrace, waited to be served while the staff just walked aimlessly behind the counter….should have walked out but I heard good things about the coffee which was it turned out was a huge disappointment! All in all I won’t ever be going back.
Went for a late night coffee and dessert outing. There were a number of people I. The coffee shop but the tables are 6 feet apart and there is a limit on how many people can dine in. Hand sanitizer is also available at the front door. When you order, if you decide to stay in, they will ask for your name and contact info for contact tracing. Service was great, as always.
I love the unique atmosphere, the freshly made sandwiches and of course, the Pistachio muffins! Yums. They also have ice cream for those who would crave a little something sweet. Large two sided fireplace with group seating on both sides, lots of booths with plugs for charging your devices, and strong wifi. Dont forget to check out the group vision board with chalk on the east side of the building...fun memories and anonymous stories, dreams and insights to interact with. I love it . Crowd is varied from Young to Old .
Great coffee and service!
Great service and great food as well coffee I go there all the time
Friendly service, fast and delicious. In love with the ice coffee and the chicken cesar wrap!
This shop has no public wifi. The one-star review is not because of this (I understand that not every business is expected to have wifi), but rather the response of every single miserable staff member, including the manager here. Full of attitude: “we have no wi-fi because of Covid lockdown” on repeat like a broken record… Are you even listening to the words coming out of your mouth? I have had more engaging conversations with NPCs in video games. No apology, no offer to remedy the situation somehow, basically “not my problem” attitude from everyone. They could at least put up a sign saying they don’t have wifi, barring that — be polite and empathetic about the situation to a customer who has just spent money at your place. Just pure, negative attitude from every single staff member. “Covid lockdown” is a regurgitated answer at this point that doesn’t even mean anything. What does Covid have to do with an Internet connection? I didn’t finish my coffee. Will never visit this place again. Back to Starbucks, at least they’re consistent.
Great coffee, service and atmosphere
Very clean environment, friendly , respectful and pleasant staff . Do not believe if anyone says negative . Visit yourself and experience self !!! I passed my BScN degree using wi fi , sitting hours in this coffee culture . Owner is awesome ! No complains ! Don’t complain about prices .... whole Toronto is expensive !!! Starbucks is pricy as well ! If you are looking for cheap prices in good air conditioned and heated environment, better make your own coffee at home .
Very comfortable coffee shop!
Have been going there recently for a $1 iced tea with my classmates. I also ordered a piece of chocolate cake.Got it, paid for it and then waited for my friends to get their orders. I opened the box to eat the cake,had a bite and then realized that it wasn't what I ordered. I was given a BLONDIE WHITE CHOCOLATE CAKE instead of the PRESTIGE chocolate cake. I kindly let the owner ( i think) know that it wasn't what I ordered and he rudely responded that I wasn't specific enough as to which chocolate cake I wanted. ARE YOU KIDDING ME ? :) So you just wing it and give customers whatever ? As long as it has chocolate in it ? He said that I already started eating it (yes, one bite) so there is nothing he can do about it. RIDICULOUS guy. That piece of cake was $6.99 plus tax so it's not cheap. I left it there for him on the counter and told him that he can have it back because this is not what I wanted.
Best place to have business meetings. The owner is very friendly and is always there helping customers.
Nice cosy coffee place, great ambience amazing smiling staff
Great Service
The best cafe in town with a covered patio and the most amazingly delicious apple fritters! The staff is very friendly and of course their coffee is awesome!
Great service! Workers were very kind to us as well as everyone else who came in while we were there!
Other
Good ambience
Pretty chill place to grab drinks and talk with friends. I basically never leave. The Healthy Harvest muffin warmed up is delicious.
This store is good one. Spacious. And modern looking.
Delicious lattes they do London fog, smoothies are great and tasty pastries
Nice place.amazing staff
Great place to concentrate or to work! With good coffee.
Best Coffee Culture around. Always good service.
It's ok.
This place is amazing. I went to pass some time and spend time outside and the service is so so so friendly and fun to talk to. Their cookies are also the most delicious cookies I have ever tried. They make very good pastries. 100% recommend. :)
I love there coffees
Terrible Internet quality
Love it here! Such a relaxing and inviting atmosphere with delicious food and great service.
Waited 35 minutes for a decaf coffee to be brought to my table. Never showed up. When I went to get a refund they did know that someone had ordered one and had not bothered to walk around to see who was waiting.
Nice and clean. Good service and friendly staff. I just wish they had more outlets but overall good experience!
My wife finally said, "now this is real coffee". That deserves 5 stars!
Drinks are pricey but worth it !
Amazing coffee, food, and atmosphere. This place passes the vibe check!
we had sat down and the owner immediately came and told us to leave since before we even had the chance to buy anything. We had a water bottle and he told us we weren’t allowed to have it since it was an outside beverage. He was very rude and told us that if we bought a cookie would only be allowed to stay for an hour only. I don’t recommend coming here and the workers are very rude!
Good food and comfortable atmosphere. It's a bank that was converted into a restaurant.
I'm not one to write reviews, but every time I go in to Coffee Culture in Stratford I leave angry. AWFUL customer service. I will not be going back. Today I only went because it's $1 iced tea Tuesday... big mistake. I asked for some almond milk to be added to my strawberry iced tea (Starbuck's Pink Drink style) and they refused, very rudely, saying it was "too weird" and the milk would curdle. VERY disrespectful and not very smart to insult your paying customer's wishes, but I don't understand why they'd think cold milk would curdle in cold tea, even after I explained I order this type of drink all the time... Go down the street to Balzac's, I know I will be from now on.
Finally a coffee served with a smile :)) lovely croissants too!
Amazing frapps
Nice quiet spot to relax for yea, coffee, cold drinks and snacks or to grab a sandwich. They serve breakfast bagels all day too.
I love the food and the service
I went here on a date. The place seemed nice. It just felt a bit cramped. The food was good.
This location of the Coffee Culture in Kitchener, Ontario, is a good place to stop by and get your coffee or your cuppa tea. The central location in the heart of downtown Kitchener is accessible for everyone. I also like the view that you can get on both streets, King and Queen. The architecture of this place is at least one hundred years old, and I like it. The prices are higher than other coffee shops like Tim's. The staff need to be more friendly and connect with customers. The place is clean and organized.
Meal type
This place was amazing I love how it's a healthy lifestyle and freshly baked made foods there sandwiches were amazing ????
Very friendly service. Great coffee and the same price as Tims
Great place for coffee and meet ups
Happy that we ventured in on Sunday, Freshii wasn't open yet. Great service, comfortable seating and atmosphere. From the short description we didn't think they had much food beyond pastries and such, we were pleasantly surprised. They have salads, breakfast sandwiches, waffles, desserts, of course coffee/tea. I can say the Mango salad was great as was the fresh fruit and waffle. Location has river view. We will definitely come here again.
Great place to have a coffee and meet with clients!
Nice coffee shoppe
This is one of my top choice of places to go read or just relax.
Good coffee, tasty food need little work on washrooms.
A nice historic building with good food choices.
Seriously not one to complain I’m normally quite content with most things, but I really didn’t appreciate how disrespectful and rude the owner was. 2 stars only because it is still a nice place to hangout.
Coffee Culture is a very nice place to visit and coffee and desert are wonderful. Joseph Barrett.
If u are a vegetarian do not eat here I kindly asked for them not to have no meat contact and she told Me if im not comfortable not to order also to add I come here almost once a week
The staff is friendly, however the coffee is pretty bad and the Latte is not so good either. The baked goods are decent.
Very Friendly! Very Pricey, but do have daily specials that they will suggest to you!????????
you Must try this coffee culture it is at the boardwalk in Waterloo the staff are so friendly, it’s small inside but worth the wait for a seat if none available. Patio is large in great weather tons more sitting. Food is excellent,service is great, prices are good. I enjoy it there so much I’m there before and after work everyday for my meals and sometimes on weekends. I have also met new friends by hanging out there. Try it out you’ll love it.
I got a butter toffe latte and I asked for a few creamers and a stir stick the lady just grabs the stir stick with her bare hands and gives it to me. I didn't want to be rude but what's the point of me wearing a mask I said can put a glove on and hand it to me because there's wrapping on them and there's a bunch in a cup. And I've gone there a few times now and they stick the cup out for me to pick, like something so simple has had to have gotten how many people sick like think about it?
Cozy with a friendly staff!
There is no option to get a refill of hot water for a tea. You have to pay full price for another tea, even though I didn't need a new tea bag, just some more hot water.
Service were amazing
They did not have anything I wanted. There was water all over the place in the restaurant (at least I think it was just water) Never going back ever!
Coffee is decent. The atmosphere is good for chatting.
Service is rude and terrible. I came there once just becuase needed to go to the washroom and also use the wifi to quickly look up an address. Anyway the lady that works there got mad becuase I didn't order anything even though I already ordered something on the morning of that day. I was going to leave already but she said I was holding up the place and that it is a restaurant. Plus wifi is not like starbucks or tim hortons. You have to ask them for the password and they change it every day for whatever reason.
Horrible service I was told to leave by this middle aged woman. I was sitting quietly studying for my exam. I don't think this is the way you run a business . Will never ever come back .
Really nice shop. Clean, booths were distanced, and there was a nice lounge in the back with a tv. Lots of yummy treats to eat, the caramel cheesecake looked phenomenal. The barista was very friendly and we chatted about the weather and snow tires. Really impressed with this coffee culture.
I love the Cappuccinos and all their specialty coffees. Very Nice cozy atmosphere to enjoy your cuppa❤️
Friendly staff, cozy place to chill and hang out.
Best coffee shop on earth. Food is fresh, vibe is vibrant yet chill, and the drinks are great too.
Been there multiple times. Nice place to have a nice quick sandwich or soup or dessert
They have good deserts and coffee drinks. I have gone a few times and have been happy with my experience. The menu is larger, although I haven't ordered anything more really.
Butter tart was too sweet and too much caramel Coffee is average
(Translated) Beautiful place to spend your relaxing afternoon. I love the foods here, and always enjoyed the good service as well. I like the light food here, and it is very cost-effective with soup. The atmosphere is very good, suitable for dating and meeting friends. I like this town :) (Original) Beautiful place to spend your relaxing afternoon. I love the foods here, and always enjoyed the good service as well. 我喜歡這裡的輕食,搭配湯品十分划算。氣氛非常好,適合約會及和朋友碰面。我喜歡這個小鎮:)
Quick and friendly service. Great location. Good coffee.
A little pricey for what you get but the staff is always kind and helpful.
Good coffee and snacks
I was very disappointed with their hospitality and the drinks are way to sweet. I paid $8 for my drink and i left it on the table b/c it tasted artificial. I am really saddened tht I willl not be ever going there again. The male rep. was extremely kind but the female rep. refused to allow my friend into my area of sitting unless she bought something. I completely understand that but the deliverance and demeanour was just rude. wouldn't recommend going bck.
Tasty cinnamon tea and very good service and menu
Fire
Slow service, severely understaffed. Food was fine, but far too expensive. Drinks are from a carton and not very good.
Awesome americano
This coffee shop has an owner that is extremely rude and confrontational. This isn’t the first time she has targeted me but I’ve let it slide. This time as soon as I entered the door she was yelling at me and my friends to bring my iD from across the shop. After we give it to her and order I have a seat and pull out my water bottle. She immediately runs to yell at me that I can’t have a water bottle and MUST buy a water bottle from her. I have a medical condition and this requires me to drink water regularly and in large quantities. She said I don’t care and started yelling and arguing with me. This type of hostility is not how you should do business. My friend pointed out that she was given a free water so why am I not given the option. She only then decided to give me that option. She also scolded my friend over ordering a free glass of water instead of a bottled one, saying it’s insanitary because of covid, but SHE GAVE HER A GLASS WITH NO PROBLEM THE DAY BEFORE! At this point we got the vibe that she was just trying to pick on us or find any sort of issue. We usually love coming here, however we deal with the same issue every single time. She’s out of line and needs to learn some basic etiquette and customer service skills. Sad to say I will not be returning until she is fired, I refuse to give my money to a disrespectful establishment.
Great coffee and lots of delicious lunch items, treats and desserts to go with it. Friendly and helpful staff. Love the atmosphere!
Good coffee, nice service and friendly staff.
Everytime I come here they run out off muffins. My favourite is the velvet muffin and pistachio and they never have any. Please make more muffins since it is a coffee place. Tim Hortins is always stocked up.
I was really surprised that they had nothing to offer that was gluten free aside from a rice crispy treat, for such a well known franchise you would think they would get with it!
Great local place to go.
I really like the place, the coffee, the atmosphere. I enjoy having coffee here from time to time
Nicest booths in Woodstock!
Lack of waffles, but food was okay. The employees never offer me utensils though. Also came once with a friend and there was a sex scene playing on the TV the whole time. Very strange.
Their coffee is the best so far.
Great place. Good coffee, nice staff and an electrical outlet at almost every seat.
Love the new look . The three.. C's .... Classy Cozy Clean
Awesome service
Amazing alternative to Starbucks, better selection for food and less expensive. Great atmosphere and helpful, friendly staff. I love it here and go on a regular basis.
So amazing! The owner is so kind and genuine, and the coffee and food are amazing. I always love supporting this business.
Good food....friendly service! A little expensive but it's worth it!
Employees refused to serve us smoothies because it was 15 minutes till close. Also they were pretty rude about it.
I live their coffee and sandwiches that are made to order. I have not tried their chili, but it looked good. I have been here many times. It can be busy.
Nice little coffee place with good food choices.
Nice study spot and good food/drinks. Decent prices. Free wi-fi.
This is an addition to my note from yesterday. Someone did finally take the dishes from the table (pic in this post), but never wiped the table even though they had a cloth in their hand. I won't be going back. Gross! Visit yesterday: Well it's my first time at this location. From my first glance, they don't seem to clean off tables after customers leave a mess. There were at least half a dozen tables that were dirty and had dishes left behind. Once their cleanliness improves, I'll give a better rating.
Not a very good location because the indian lady that works there is really rude! my drink tasted horrible.
Thanks for all the recommendation. Love it. Pistachio muffin is a must try
Amazing atmosphere.
Cozy and comfortable atmosphere. The service is friendly most of the time. I do find the food and drinks to be somewhat expensive for the quality.
Better than starbucks
I had a slushy it was very delicious but a bit pricey
My favorite Coffee Culture's location! Above and beyond customer service, always fresh and delisious food. Their coffee is my favorite in the city. Very clean and spasious place also. I travel from another part of Toronto to enjoy the experience and it's totally worth it!
I would have given negative stars to this place if only google would allow. The place is good but the manager and staff running it are worse than you can imagine. Worst worst worst staff ever. They screwed the order twice (can you imagine) and then they were not ready to accept that they made a mistake. The cashier (crazy guy) couldn’t even understand what we ordered instead he was trying to blame us that we are lying. Omg !! Are you even serious ! When asked to warm up the brownie, he said he wont and that we should eat it frozen ! At this point i have no words for him ! The manager was worse than the cashier and you would think that being an older guy he would behave better. Nobody in that store has an idea on how to behave as normal calm human being. I was soo disappointed by their behaviour that its a no for me forever ! I wish that the higher management would atleast try to groom their store managers !
The cake I had was kind of dry bit everything else was good!
My friends and I went there to study and ordered a meal and we each ordered coffee. When I went to ask for the wifi password she said I needed to order something else. After an hour she told us we had to leave because "its not a library" and that we can only stay if we ALL bought something else. eventhough everyone else there was studying too. I have never see such terrible customer service EVER.
I really appreciate the breakfast self. The cafe is busy but not overcrowded. The WiFi connection is good. Very nice.
Great service.
Come in for coffee fairly often and its always tasty, aswell as the food is fresh wuth the eggs even being cracked infront of you.
Love all there desserts so yummy !
I love their creative drinks and desserts. The tables are also big and the location is well lit and isn't too crowded which makes for an ideal studying location
They turned the lights off at 11:20 while people are still in here and they close at 12 am. All the lights at cash are off. I'm confused...
Nice atmosphere and drink was great...good for meeting up with friends and quiet enough for good conversation
It's ok. It's very clean and the staff is friendly and helpful. However it's really expensive. I actually prefer Tim Horton's coffee way more and you get more coffee for your money. I'm also not a fan of the large coffee being the biggest size they have. They do have some good baked goods but again almost $10 with tax for a slice of cake is just crazy.
Unfriendly staff. Coffee was okay. Price are fair. Free wifi. Lots of room to work. Alright place I suppose for a quick coffee and muffin.
Coffee is good and the treats are too. Atmosphere is nice and gezellig. (Look it up!).
Awesome cozy and wonderful snacks and breakfast items
Best coffee you will ever find. The first time i tried it i never went back to Tims getto coffee. The atmosphere is very classy.
Absolutely ridiculous, stopped in at 9 as there sign said open till 10.....at 915 the proceded to turn off the music, tvs and 80% of the lights and going into their closing mode making it clear to me and the 3 other patrons that they wanted us out asap. We all got up and left
Looks nice, good snacks and sweets, but they use Sugar Twin as their sweetener.
Not impressed with the quality of food. Was really excited to order the mango salad but it was stale. Probably because it was the last order of the day i am guessing?! In such case, dont serve such quality. I left most of it and when the server came by, he asked how everything was and I told him what I thought but his response was apathetic and just left. Disappointed!
Great coffee and sandwiches
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Awesome Staff n Delicious Treats
Nice place to drink a coffee and sandwish☕️???? and of course the dessert ???? it was really bussy on saturday arround 2pm but the place was great. They have nice view and seats.
A fairly standard commercial coffee shop. There are others around that I prefer.
Great coffee and cakes
Well used to go there on the way home from Blue Mountain. But the place is never open now. They outline bring open until 10pm. But driving by at 9:30pm, they are closed.
My gingerbread latte was very weak and boring. I will be back to try their hot chocolate and have heard good things about their red velvet muffins. Stunning location and building. This is a large caffe that I look forward to hanging out in post pandemic.
Great coffee. Great service. Friendly staff.
Nice coffee shop location. Even if you show up by yourself, youre more than likely to know someone there. Grand windows and very high ceiling for lots of sunlight and pleasant atmosphere.
There is a lack of good culture here. Was not kid friendly - I did not feel it was safe for them or feel the people working there were safe from other customers. We were only there at 7 pm on a Saturday night...
Excellent customer service from the ladies who works there. Nice atmosphere, reasonable prices. Good place to spend time there.
Cozy place with friendly staff. I'd come here to hang out with friends or if I wanted a nice place to do my work in peace. The drinks are great too. I always also like to grab a piece of cake too since the cakes at Coffee Culture are so delicious.
Stale muffin. Not a great latte either. It's all edible and the seating is nice but there's often an unsavory crowd milling about
The older lady here is extremely rude. Back when I used to meet people here and sit at a table she'd tell all the customers too leave because they were using up the tables. She told the guy in front of us to leave because, "This isn't a library to sit all day" when he had just sat down and was in the middle of eating the food he bought. The stuff there isn't really that great either it's just in a decent location.
Foods always great.
Had the worst customer service today (8/16/17). I had entered the coffee shop after my jog to order a Power Up Smoothly. I had purchased the smoothy via debit and was asked to sit down as she would bring the beverage after it was made. After 15mins of waiting for the beverage I had got up to ask how much longer it would be. 2 of the employees (one being the person who took my order) looked at me like I had 2 heads). The older lady, whom I'd assume is the manager told me I didn't order and as she doesn't have a receipt. I had told the lady that a receipt wasn't given as I paid and was asked to have a seat. The lady demanded to see my purchase history on my mobile app..LIKE WHAT?.. who does that?.after I showed her she told me that don't have yogurt. Now at this point I am already extremely upset and disrespected. Was I being judged by my appearance? I don't know but I was definitely treated like a 2nd class citizen and I will not be returning to this location ever again. I took my 30 minute power up and walked out of there quickly.. worst service I have ever experienced
Good and comfortable place to study alone or with 4 people max because the seating is compact. The coffee is great, music is a little too loud for my taste but the overall feel of the place is good, a little on the cold side for people who get cold easily, I find it just right. Staff is friendly yet slow at times.. Clean bathrooms. Plenty of parking
One of the best places that I have ever been two they are nice and they bring you your food and make awesome. I like the change that's comeing to lake shore now and its slowly looking better.
Quiet place, stingy with the sugar and sketchy wifi
awesome muffins
Great cappuccino. They have things in place for social distancing. And they check your vaccine passport so I felt safe dining in.
it's a bit pricier but com9letly worth it is give it 5 stars if I could afford it every day lol but it deserves 5 stars for quality
Good ambience
Coffee culture is okay. The coffee is good but when I occasionally order a snack it is often partially frozen. The WiFi is very inconsistent.
Great place with awesome service and friendly staff. Best place for catering as well. Best cafe catering services in Waterloo and Kitchener area.
Not wearing mask while preparing food and making coffee afternoon shift. Unhygienic and unsafe.
Fast courteous service. Thanks to Amanda ???? delicious coffee and pumpkin spice muffins. Love this quaint little place.
Fantabulous, Outstanding ????????
Great service and friendly staff ... plus food and drinks are always good. .. mine and my daughter's fav place to meet and chat
The prices aren't cheap, but they aren't the worst I've seen in coffee shops. The service is typically quick during slow times and not much longer during a rush. The food is delicious. Recently got a new router, or something, so wifi is EXCELLENT. It can get a little cold by the windows on really windy winter days, but the atmosphere is still nice. Bring a sweater and an open wallet, and you'll be happy.
Historic buildings, excellent coffee and sweet pastries. Kind family-friendly. What I don't like the parking but its bus stops.
It is okay, very busy with friendly people. The espresso is not something i would suggest ordering but other than that I find i enjoy myself when i go here
Coffee Culture is my go-to coffee shop in Stayner. The food and drink selection is good, and the atmosphere is classy and peaceful. It seems to be one of the best local hangout spots, and can get a little busy at times.
Very nice place to sit and hang out, but not the greatest coffee.
Great coffee, nice place to hang out
Great place, owners very friendly, never had a bad meal from there.
Unique selection. Decent cafe. Just a darker color scheme compared to other cafes. Wifi wasn't good.
Very customer friendly place. It is somewhere where you could go on a casual date with your friends or girl friend.
Amazing owners, amazing atmosphere, amazing FOOOOOOODS!!!! Highly recommended!
Little overpriced and servers seem a little unwelcoming. Baked goods and coffee are fairly good. Only go when I have to
The food is really good at a reasonable price
Wi-Fi was awful, don't expect to accomplish much work here. Some staff were incredibly kind and courteous, some were very rude.
Nice place, good latte and iced coffee.
This was downtown Kitchener, Walper Hotel. Coffee was good, ambiance was great, love the old building, beautiful. The croissant and apple fritter were "meh", bit stale, had better at Timmy's... Otherwise it would've been 4.5 stars... View interesting on busy intersection Queen & King... Staff fine. Toilets in basement, bit hard when having bad knees, no good for wheelchairs.
Clean and nice atmosphere. Friendly staff
Really good food
Nice atmosphere and decent food. Somewhat expensive.
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Good coffee. Good wi-fi. Nice staff. Just be conscientious about staying very long. They (fairly) expect you to buy something while you're there. They're (understandably) not fond of people who spend a lot of extra time there on their laptops, taking up tables others might want to use. The lattes are super, and they have a healthful salad with berries, couscous, and small bits of cheese, that's wonderful. If you need to stay a long time, walk across the street and visit the public library (hours: Tues-Fri 10-9pm Sat 10-4pm).
We went for breakfast recently and ordered a classic club and realized it was really dry and just didn’t taste as good as I remembered. They forgot the mayo and just didn’t taste fresh lol I was disappointed because I really liked this place and I found my service/food wasn’t worth it. I still gave 3 starts because it could have been an off day but don’t think I’ll be going back any time soon.
Awesome food and very good service
I come here every other day and always ask for hot chocolate which is the best hot chocolate I have ever had. Today was even special when we entered the cafe we saw a girl training her coworker and was so pleasant about it. Her name was Jessica. She also helped us try and get spinach patty (presented good up selling skills) and most importantly she wore pleasant smile through your her service. Will definitely come back (for hot chocolate and for Jessica too )
Why is the lady always so grumpy. She yelled at few of the customers who were going to order in line. They had another brand coffee from another place It was unnecessarily rude I don't think alot of people will be comfortable with having her serve them
Friendly and knowledgeable staff. Nic, clean and cozy atmosphere. Worth a stop.
Best staff & food ever!
Excellent coffee!
Way too expensive. Staff was rude.
Nice and cozy place to sip a cup of coffee
This place has some great eats and good coffee. Lovey little establishment great place to have breakfast, lunch or have meeting. Will be coming back.
Good coffee
Great atmosphere, friendly staff, decent coffee but it loses stars cause the wifi keeps dropping so I can't get my work done and you have to ask for the wifi password
love the old floor and trim work!!
Nice atmosphere and cafe.
Coffee culture is amazingly fast and unsurprisingly has good culture
The worst place to be at this pandemic No sanitizer at the door A lot of street dirty people coughing The servers spit into people's sandwich and they are rude unprofessional and nobody should go there For your safety and sanity Everybody is touching the door Cross contamination Public health should close it
I had to ask for a table to be cleaned... so I could meet with my clients.
I’ve come here often and every time the Punjabi/Indian lady has been extremely rude with absolutely zero customer service skills. This time she waved the receipt asking if I wanted all the while examining the people walking through the door. No one wants to grab a latte or coffee and leave the store with a negative feeling. I will definitely not recommend CC or go back ever again.
Great service, always friendly. Delicous eats,inviting atmoshpere.
No words
Great coffee and amazing baked goods. One of the best cups of coffee around
Excellent
Good food and drinks. The staff is very nice, but the owner, oh my he is so welcoming!! I suggest this place!
My go-to bagel place! Their power up smoothie is also really great :) the staff is somewhat friendly but the vibe inside is also great!
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Hasn't changed much from when it first opened. Staff is friendly. Not too fond of the min amout of ppl per booth.
My wife and I have always enjoyed Coffee Cultures coffee and baked goods. We really enjoy the atmosphere in any of their coffee houses. We also like that they offer free WiFi in any of the establishments we've been to. Price is also fair for the quality of their products. Go there... And enjoy the culture of coffee!
This is a great coffee shop conveniently located at Eglinton and Creditview. Very beautiful seatings with outdoor patio. Love coming here. They recently introduce fresh waffles and they are awesome Lately their service is getting worst.
Amazing bagels, expensive
Nice cafe, especially in the early morning....variety of delicious cakes and muffins.
Always has a great atmosphere and friendly servers
Meal type
The coffee and food are very good but also very pricey. The lineup was very long and took forever to get served. Found the staff wasn't very friendly and quite slow not on any hurry even though it was very busy. Very little parking as it is located on main street.
Awesome service and friendly staff
Staff here are very kind. Excellent service. Just wish they had more vegetarian options available
Good coffee and good food
I ordered a Dirty Chai and although it wasn’t on the menu, they had no problems serving it up. Perfect combo of espresso and chai — exactly what I need before venturing into Toronto traffic! Thank you!
Nice place, friendly staff, newly renovated
I went in last Friday because I saw a sign on the window saying Chillers were half price between the hours of 2-5pm on Fridays. So I thought hey why not. When I went inside they tried charging me full price and when I asked about the sign and pointed it out the staff said that they didn't know what I was talking about. Then when they began to make my Chiller which I payed full price for I noticed that they had the same advertisement on the back of their shirts that was on the window. Do you not read what is on your shirt before you wear it? Not returning due to the staff not knowing about their own promotions. Will stick to Queen Street Commons
love this place, cozy with fresh soup, sandwiches/salads, and desserts
good coffee and pastries. nice and cozy place. good to chat or work. A pit pricy, but fancy.
go to coffee place
Always great service, good coffee, great bagels
Good food, good coffee and pleasant staff. Worth a stop for sure.
(Translated) meh (Original) meh
Nice spot. It gets busy though. But good place to work or a casual coffee
Best desserts around town!
I heard this place was expensive, but it actually wasnt to bad, Turkey avocado sandwich was amazing.
This is my go to coffee spot when I am in Port Credit, amazing food and even better staff. Come for the coffee but stay for the cake!
Great breakfast deal for the light hearted. Good coffee. Cozy seating and WiFi
Great staff who make you feel welcome and provide terrific service. This cafe wants you to stay a while and enjoy the atmosphere. Highly recommend.
Lovely place, real gem in town. Food was delicious, fresh ingredients and home prepared. Good coffee too.
Good drinks, good food, a little pricey sometimes
First visit to this location, superior to the dt Kitchener location but a poor shadow of the Galt location. Cozy and clean but also appears to be a pretty popular hangout for 8th graders... tough to really recommend. Kids, amirite?
I love the unique atmosphere, the freshly made sandwiches and of course, the Pistachio muffins! Yums. They also have ice cream for those who would crave a little something sweet. Large two sided fireplace with group seating on both sides, lots of booths with plugs for charging your devices, and strong wifi. Dont forget to check out the group vision board with chalk on the east side of the building...fun memories and anonymous stories, dreams and insights to interact with. I love it . Crowd is varied from Young to Old .
Nice coffee shop. Friendly staff. Clean and quiet. Great place for study or a date or just chatting with friends.
Owners are incredibly rude to customers and staff and seem to make a habit out of embarrassing their employees in front of people. They use the same pot of coffee all day long and the pastries are hard as a rock... Last time I was here, the ceiling was leaking some kind of sewage water. Will not be returning to this place, ever.
Great local restaurant. Quality sandwiches and also a nice place to get ice cream. Comfy place to stay for longer informal meetings
Good stuff located at king &queen center of it all old town feeling banks stores etc Near by xthanx
So far - not good. Came to meet a friend there at 9am on Tue - all 8 tables for two are occupied by sigle people with laptops and with one cold and full coffee cup. The two other larger are reserved. No abailable places. The bothering music is too loud to talk and hear each other. I would suggest the owner to turn off wifi at all.
Really good coffee. Friendly service.
The worst customer service in Toronto, the woman was very rude, I bought a cup of tea and I was supposed to eat my breakfast there that I brought from home (I have an special diet) so she told me that I can't eat there even if I bought the tea there I have to eat out , so I asked her If she had what I need to eat and obviously she didn't has it. She stayed behind the counter watching me like a criminal to check if I would eat or not...bad bad bad!
Stopped in today while waiting for my sushi take away. Thought I'd grab a smoothie while waiting. Asked the clerk if the washrooms were open. He says in a snarky tone - "Yeah - for PAYING customers" - I snarked back at him "I was PLANNING on buying something". His tone changed "Oh - Ok - go ahead then". I walked out with a full bladder and no smoothie. I won't be going back. I had a bad experience the last time I was there as well. Overpriced - Rude - Mediocre Food : Not a good recipe for success
Good food
The coffee and power up breakfast are delicious and the bagels are soo fresh! Customer service at this location also makes my visits here awesome.
Nice for quick meetings, good food bites
Good food and an even better atmosphere!
Quick service and delightful coffee. I would request more seating area as it's small but otherwise their product is quite good for the price.
Very friendly staff, clean and cozy
A great cafe. This location has an enthusiastic and dedicated staff committed to ensuring that you have a wonderful experience. With a menu full of delicious options for any meal of the day and great coffee this cafe is an ideal spot to spend some time enjoying your day.
Excellent service, friendly staff, clean environment, comfy seats, great selection of food and drinks...always a must when visiting Mount Forest.
Unprofessional staff. Not a good customer service. The food was nice though. But overall experience - BAD !
I really like Coffee Culture. They have some great selections but are a bit pricey. Yesterday's visit was $60 for 2 coffees, a smoothie, 2 salads and a bagel sandwich. Even that is ok but there was hardly anything in the salad boxes. I expect more for the price.
Perfect cafe atmosphere, superb food, excellent coffee. Menu options are very hipster but the quality and presentation leads little to be desired. I would have spent more time relaxing in the comfortable leather chairs relaxing to the ambient jazz music.. but the lack of any cuatomer power outlets cut my visit short.
My wife and I love coming here for coffee. They have really good breakfast sandwiches and their breakfast sandwich deals are very reasonably priced. I've been disappointed that some of the Coffee Cultures in the area have closed down but I'm glad this one is still open.
Pretty good place
Nice Americano and friendly, helpful staff.
Good food, horrible service
The owner is amazingly friendly and running a great cafe.
It's a comfortable and friendly environment with great coffee and food. A place I certainly would visit again.
I always enjoy the food and drinks I get from this Coffee Culture. The sandwiches are delicious and such a nice change from fast food places. Personally, I've always had great customer service here. The staff are very kind and put great effort into the food/drinks they serve.
Nice place
Quiet place just opened up. Staff are amazing and super cool. Service is also great. Good spot in the area to do some studies/quiet work.
Amazing service, great atmosphere for studying!
A nice place for a relaxing coffee with friends. Also a good place to study and it's opened late. The staff is awesome especially Joe. He always provides the best customer service.
Good coffee nice staff
Absolutely horrible service. The staff has a horrible attitude and the product is mediocre.
Worst customer service. The lady tried to over charge my order. Cut me off as I was trying to ask her why my order costed more than it should have. I was siting down in the booths and had one inch of my heel on the seat and he came over and told me to, "get my feet off". Completely rude and unwelcoming.
No muss, no fuss. Busy place and good coffee.
The staff is very friendly and the atmosphere is very enviting.
Great service, with good coffee and food. Love dine in area.
Warm and welcoming. Great place to catch up with friends. Seating was pretty limited but to be expected for an awesome hang out spot.
Good dark roast
They have this breakfast value combo - $3. You get a fried egg sandwich and a coffee (sausage or bacon extra). Cheap eats and an excellent combo to start your morning. Note - at the time of the initial review - around October 2017, the combo was $3. Now, the price was raised to $4. Still a good, simple sandwich.
One of the best places to grab a coffee and snack in the region. Lots of tables and the patio is comfortable in the summer. This is my favorite place to meet friends for a coffee.
Good coffee and steamers with tasty light lunch or snack options make this a great place to go!
Good atmosphere, quiet for the most part even when busy, great for reading.
I ordered the Veggie Perfecto. It was absolutely delicious. It was huge and very filling.
Excellent location, environment, staff.
Came in after a really exhausting day and Sam made it better. Gave me a much needed laugh and made my drink perfectly! Never one to right reviews but she was awesome!
We didn't like it. Coffee.. latte all felt cold.
Great staff ,good food ,an clean
Nice place and service
Beautiful location
The coffee was good but one of the employees was a bit rude. With all the competition out there you can't afford to do that. If you're having a bad day suck it up and put a smile on your face. A customer should never have to see that.
Good place to meet with a friend and have coffee
Good coffee, busy place not recommended for a business meeting but definitely good for friends gathering
Great. Love the food. Great service .
Decent little coffee spot. Better in the summer with the patio. I went in today and asked for a double espresso short. They didn't know what that was. Don't think this is an uncommon beverage. My friend had a coffee and he thought it was …
Stale desserts, cold lattes and poor customer service. Asked if the brownie can be heated up, the employee took it and gave it back cold again. Also, the cheesecake was stale and was argued when I complained about it.
Coffee is always good, though I prefer their latès
Good place to work or hang out. Coffee is ok. Too much air conditioning (in spring through fall), very chill (you have to prepare extra wear if you don't want to catch a cold).
Friendly an amazing service an coffee ...oh an the marshmellow latte AMAZING
Comforting and warm, good coffee. Sometimes the service is a little slow but the atmosphere is lovely and the staff are very friendly.
I used to go here to study because they have free WiFi. It has gotten busier now. Food is good here but a bit pricey. My fav is the chicken ceasar wrap.
A cozy environment with friendly staff and great service. I highly recommend families to visit.
A really great place with tasty coffees and little bites to eat, to sit and chat and catch up. A fancier and nicer atmosphere than other typical coffee places. Really enjoy coming here.
Convient and nicely located in the Boardwalk shopping area, makes for a great place to stop in for a coffee or meet up with someone.
Great food, fast service, nice lattes!
friendly staff and it has a cozy vibe to the place. nice for studying if you like studying at cafés, however it is pretty dimly lit if you're going at night. love atmosphere, i highly recommend!
Really good coffee
Very friendly staff, fresh, hot and good food, but lacking a little bit in parking. Service is a little slow, but not for lack in trying! Wish there was more space for "cooks" and perhaps a drive through :)
Best place to chill
Saturday, 7pm, perfect time for desert... Not here... Unless you want to choose between simple croissants or stale muffins.
Pretty good I asked for whipped cream multiple times and they didn't give it to me.
Great little shop, but closing at 4 is too early even during covid. Other coffee cultures are open to 6. I have seen a lot of people looking in the windows between 4 and 5 wanting to buy something.
Very good!
I love this Franchise however the cake slices are getting smaller and the prices go higher. Also not sure how they are storing their cheesecakes but they were soggy on the bottom and a little dry on the sides. Coffee and service as always, great.
Great place to go for a coffee and snack! The owner is very nice and always remembers my order.
Quick, great service.
Quaint small town coffee shop with good food
Great place for coffee and delicious desserts. I tried the Godiva chocolate cheesecake. It was so delicious!! The environment is pleasant. Not very loud. My interaction with the staff is nice and helpful.
Love their coffee, breakfast and vibe
I love going here. Although it is sometimes full, the environment the staff create is friendly and fun. I would highly recommend going here.
(Translated) Comfortable environment. Her coffee was pleasant (Original) Rahat bir ortam. Kahvesi hoş bir içime sahipti
Amazing cafe, but there isn't any WiFi. Probably my favourite place on earth before Covid, but with no internet and only one outlet, it's not really the study spot it used to be!
Visit often for the great menu but the welcoming smiles and conversation are everything.
Great menu, cute place.
I'm a big fan of Coffee Culture restaurants, especially this one. Pleasant staff, great coffee, wonderful salads, sandwiches and all day breakfast, fantastic pastries (muffins, scones, cheesecake, cookies, etc). Highly recommended.
Nice to place to sit and chill.
EXCELLENT! Very nice, kind and friendly staff ???? Club house is really yummy ???? The english muffin with egg cheese and bacon was also fresh and yummy ????
Friendly stuff and good cappuccino
Very nice building. Great location
Great spot for lunch! I enjoy just the regular black coffee. It’s better than any “big chain” coffee shop. My wife loves their lattes. I’ve had a bunch of their sandwiches. If you’re ordering to go, ask for the dressing on the side so the bun doesn’t go soggy. The staff are always pleasant to talk with. Coffee Culture is a regular stop for us!
Always friendly in the morning and good food! Open on time every day as well. Support the little shops like these!
The experience is always above and beyond
This is a nice place for tucked in busy a plaza. The Traffic in here is a huge hassle, getting in, finding a spot is definitely a problem. Coffee Culture however, has a wide variety of items on menu. Their latte, cappuccino are really good. I also like the fact that they have adequate seating, so you are likely to find a seat or table.
Very good food and service today! Clean and enjoyable!
Friendly staff, good atmosphere and good coffee
Excellent service, very friendly staff, Excellent food, WIFI,
Service
The worst food ever I ordered 3 sandwiches non of them was the way is spouse to be the bread was dried breaking a part and the lady at the cashier looks like she is working at the tim hortons !! Bad experience for more than one time
A great place to meet up and visit with friends and grab a bite to eat.
The coffee here is noticeably worse than in other locations. Also, they switched their lids to the terrible Tim Hortons style lids, so now I spill my coffee all over myself while walking.
Definitely one of my favorite places to eat around the water in Sarnia. Right on front street so it's perfect to grab something and take a walk right on the waterfront. Usually always parking in front or around the corner. The place is massive, believe it used to be an old bank. Gorgeous ceiling, although it's getting run down now and wallpaper is starting to peel. Booths, chairs, and single seater comfy leather chairs. The food is spectacular, the drinks are made just perfect, and the desserts are to die for! Lots of options. This time there had the piripiri chicken wrap.... And WOW!! Blown away by how good it was. It comes with bacon but asked for no bacon and more chicken and I was not disappointed! The wrap was made just perfect. Slightly crispy on the outside, warm and delicious and filled with so much flavor on the inside. A must if your here! Also, the massive waffles, they're ssssooooo good!! Service was super friendly and helpful, everything quick and with a smile. Prices were great as well. Skip the fancy place or the pub grub and go here instead. With Sarnia not having a ton of options, this is definitely one of the best!
I was surprised they filled every table but they have installed plastic partitions between tables which is good
If you want good real coffee in Woodstock, this is it.
Wonderful ambiance friendly staff clean place quite place to grab a great coffee or food. Just enjoy the cooffee or work in peace.
Decent coffee cafe.
I asked for soy milk in my tea. I watched the barista pour almond milk into my tea which is a problem because I have a severe allergy to nuts. If I didn't see him pour the almond milk, I probably wouldn't be alive to write this stupid review. I understand though, mistakes happen and it's great I caught it. However, when I asked about it, all he said was, "I literally just woke up". I'm not expecting a red carpet to be rolled out here but I'm also not expecting to die because some dude hasn't woken up from his nap yet and is being rude about it. Really poor customer service.
Hands down, one of my favourite cafes in town! The coffee is great and most importantly, the staff is wonderful - they really make you feel welcome and without exception, each and every one has amazing attitude. I've spoken to the owners multiple times and they're sooo nice! Every seat is equipped with an electric outlet. The ambiance is chill, with a happy mix of college kids, the occasional blue collar and some casual strollers stopping by. Aside from the wide selection of beverages, you can help yourself to smoothies, sandwiches, bagels et al. They're open until 11 pm, which is another big plus. Highly recommended!
Honestly such a good cafe for the size of mount forest. Often times I find its a bit expensive, but otherwise the workers are so friendly and the decor is quite comforting!
I come every morning and the staff has always been wonderful.
Great place to catch up with friends. Jason and his staff are always friendly.
Usually go here for meetings during the day. Decent coffee and I love their cinnamon scone.
Highly recommended! great atmosphere! Nice and professional staff. I would say it is the best in this area.
Good coffee
Nice place overall, but deducted two stars for allowing some customers to play their music louder which creates disturbance for other customers like us…
The place is great, the drinks are large and the pastries are delicious. The downside is the customers, many of which will take up a full table, right in the centre so as to not share it with anyone, leaving room for few people.
Terrible everything. The workers are mean. She kicked me out and there was no one in the store. She made me pay to wait for my friend. Rude. My friends coffee was burnt and gross. Waist of money. Don't go there. Go to beaver coffee 3 shops beside this horrible coffee shop.
Great atmosphere
Nice place to lounge especially after normal hours. Ample parking behind. Love this location better than others. :) haven't tried their wifi, so not sure about that.
We just ordered 2 pieces of prestige chocolate cake and it tasted stale. For $7 each I am extremely disappointed and won’t be returning. Throw out your old food yuck!
Nice atmosphere, good coffee and snacks
Nice spot to study, but the drinks and baked goods are expensive for the atmosphere and quality
Nice shop set back from a busy corner of Markham and Ellesmere at the end of a set of plazas housing restaurants, services and amenities. Faux fire place adds cosiness at one end. Plenty of seating for couples and larger parties of up to six. Unique baked items available for snacking with decent coffees and teas. I go for either the cinnamon or pecan scones. Not like grandma made! Staff there are nice and returned a lost and found item to me the next day when I called to say I left it behind. Once had problem with toilets during an ice storm, not sure whether this caused the problem. Inconvenience but temporary.
Small, cozy, nice staff
Love their breakfast, 'Ccinos & Chococcinos! Nice cozy hangout spot. Sometimes hard to find a table because the space is quite tiny. The staff is very nice and accommodative. Would recommend their Derry location instead. Nice Café in Mississauga area :)
Love the salads, soups and sandwiches.
Only ordered a chiller and a bagel but waited almost 10 minutes with no one else ahead or behind me... But what I ordered was good.
Ordered a hazelnut latte and it was way too sweet. Suggest requesting for half pumps the next time you order a flavored latte. Otherwise the coffee is great ????
great location, decent food both baked goods and wraps/sandwiches.. drinks are good as well but overpriced. Customer service is good, but people who frequent the coffee shop NEVER LEAVE so you will struggle to get a seat at any point in the evening
Great food and coffee!
I went in one evening and the service seemed really slow, even though it wasn't too busy. They weren't too accommodating of my "no sugar" diet either. if you're happy with a chain coffee shop that isn't Starbucks, this might be your stop...
One of the worst businesses in the GTA! This place deserves to be shut down! The lady manager integrated me - asking me what I bought and insinuating that I could not afford the food at this place. I bought several desserts with my friend and within an hour, she accused us of not buying anything because our plates had been cleared. If you come here, keep your receipts as evidence because within a short period of time, the manager will question whether or not you purchased anything and if you deserve to stay at this cafe. The manager also then decided to question the content of my water bottle, accusing me of bringing in "outside beverages". Is there anyway to give this place a negative rating? #UnCulturedCoffee #ShutItDown
Food was good but the staff was absolutely awful. We ordered 3 salads and 3 drinks. They messed up giving us the wrong drink and didn't even bring over one of the salads. Mistakes happen I'm sure but when we had mentioned they forgot a salad they blamed us for the mistake. The staff needs to get organized and speak clearly to understand the order. And when asked for a receipt don't give us sass saying you don't know how to print it. Learn your dam jobs
Great chocolate crescent, fresh, mmmm
The food is good, and the staff Is nice. I really like the environment. The only thing that is a deterrent is that the downstairs bathroom.. its very poorly maintained
Better then best ❤️
Very good
Although sometimes difficult to get seating based on the time of day you go, the place is always good. Coffee is enjoyable and fresh, baked goods always good, staff are friendly.
Great setting! Love the service and their lattes
Great place for checking up with lost friends
Inexpensive, unpretentious, and open late.
Everyone if friendly
Has gone a bit downhill in the last few months in terms of the quality of baked goods and service. Ok for a quick coffee, lunch or breakfast. But there are better spots for just getting a coffee in walking distance.
Nice place good coffee
Rude owner We come here all the time and buy cakes,pastries and you name it. The one time I bought a single coffee for myself, the rude Indian lady was forcing me to buy something for my partner or leave the store.... Talk about good customer service.... We are not coming back to this location!
This coffee culture is a great place to host a small meeting, meetup with friends. The food is fresh and lots of choices for coffee. The staff are welcoming and friendly. Though it is busy all the times, you should get a reservation if going for a meetup.
Great atmosphere and excellent service from the staff. I always enjoy coming here with a couple friends and just relaxing and chatting without having to feel rushed to get in and out. I highly recommend that anyone who hasn't been, to do so. You won't be disappointed
Great vintage atmosphere in the corner retail unit of a historically designated building. Great location right at the principle corner of King & Queen Streets. Great tasting, freshly prepared food. Quick and friendly service. Great value.
Good value deal for the $3.99 breakfast sandwich and medium coffee, although having to pay extra for two small slices of tomato and a leaf of slightly wilted lettuce does seem a bit much...
(Translated) Evening staff was a little unfriendly, but it wasn't bad This cheesecake is delicious. Costco Premium Edition? ㅋㅋㅋ It's a decent ryu. Cinnamon roll is like that I enjoyed the coffee. (Added milk 3.14) Good to open early in the morning. (Original) 저녁직원은 좀 불친절햇지만 나쁘지않았고 여기 치즈케익 맛있어요 코스트코고급판? ㅋㅋㅋ꾸덕꾸덕한 류 입니다. 시나몬롤은 걍 그렇고 커피 맛있게 먹었어요. (밀크추가해서 3.14) 아침에 일찍열어서 좋음.
This shop is run by incredible owners with a very hardworking and friendly staff. They provide a great menu and reliable service to our community. The atmosphere is very welcoming!
Friendly Staff and Owner. Warm and welcoming. Great Drinks and food. Love that I could get decaffeinated espresso for my beverages here.
Cozy place with a couple of fireplaces.
My friend and I always come here to study since seventh grade. We are now in grade 11, and as much as I WANT to like this place, the service keeps getting worse. They're short-staffed, take forever to make food and do not value the satisfaction of their customers. I'll often see piles of dishes on their table just accumulating until they're almost falling off. They also discriminate. I was meeting my friend to study again, and she ordered a tea. I was taking out my books, and one of the lady workers (not the lady manager, but she's also incredibly rude too) told us we would have to leave if I didn't buy anything. What the hell? I wasn't even there for a long time. I WAS going to order food, but I guess she was under the impression we were there just to loiter. Incredibly angry. I'm sad I give them business, but it's the only place near me. The only thing good about this place is the guy worker with the glasses and the husband of the ratty girl everyone complains about (the lady manager). Those two are nice.
Thank you so much for your quick response and actions with my order! I am amazed at the diverse lunch and dinner menu and level of service that Coffee Culture has to offer.
Love their cc'inos ores crumble double shot espresso
Close
Great place if you want to sit down to a relatively quiet atmosphere for a few hours and get some work done, but don't expect the same customer service that you would find at a big chain coffee shop. I have witnessed the utter rudeness and complete lack of respect for their customers on a few occasions. Most recently I saw one of the managers kick a high school girl out of the shop because she hadn't bought anything in the 10 minutes she was there. When she explained that she was waiting there for a ride, that simply wasn't good enough and they kicked her out regardless. I should also mention that it was raining that day as well.
Spacious and clean outfit, the coffee seemed mediocre.
Awesome location and "vibe" easy walk from Tannery or Google campuses!
This is exactly the kind of place a coffee place should be. Has a wonderfully cozy interior and a wide selection of drinks for decent prices. The food is good but not a place I'd go for a meal. I've never had an issue at any coffee culture and I doubt I ever will. Perfect place for a coffee date or meet up with friends
Great place to gather and meet friends.
Nice and cozy place. Coffee is good
Disappointed at the service here. Having already sat down at a table for some time before ordering, I was given coffee in a paper cup with a plastic lid by default like this is some sort of Tim Horton's. A fair trade organic coffee in a landfill cup. Nice one!
Great service, and great internet connection. Very comfortable atmosphere
Good quality of drinks and food and friendly excellent service Great staff
Cute inside and comfortable
A great place for a coffee. Much better atmosphere than the competition.
Friendly staff, fast service! I had the blue berry matcha smoothie it was really good. Cashier didn’t recommend anything else to try. After I got it wasn’t really sure where to sit so we left.
Went there not so long ago but left with disappointment. The administration seems to sell the old baked stuff to customers. The muffin that I bought probably was left overnight or a day prior, therefore a bite of it felt like a stone.
Great place, open very early for breakfast, washrooms checked and cleaned every 2 hrs. Some books available to read in store, exchange or maybe just take (?). Has a blue piano on covered patio, rich tone, seems to be in tune. Periodic concerts, maybe. Great desserts and nice ambience.
I was told to leave after less than 5 minutes while waiting for a friend before placing my order. After expressing this the lady rudely responded that it didn't matter. I will never go back there. My heart hurts for these insensitive human beings. Upon reading other reviews I am sure its that same lady who has problems with black people. How can the store owners stand this? BTW II visited on Thursday July 13th at 11am.
Very Comfy and Relaxing Sit down place, Amazing food! 10/10
Good coffee. Seating is tight on weekends. Small cozy cafe with some excellent stuff for people with a sweet tooth. Their brownies, scones and cheesecakes are to die for.
Coffee Culture is a great place for coffee, snack and tea with a good sitting arrangement inside and outside. Cafee Staff is very courteous and your always have service with smiling face every time..
Happening place! Well concocted hot/cold bevees and a place to nest with your device or just get social.
Owner is incredibly rude and told me flat out that my favourite barista wasn't a good worker and when I said I thought he was he told me to ask him how often he got in trouble for screwing up with other customers present and how he doesn't even do his job properly. He's also inconsiderate to the employees and customers. Although the food and drinks are good I will no longer return to this location because of the owner and his attitude, I would also advise everyone to avoid this location when looking for employment, there's a reason they are short staffed. If they owner wasn't so rude this place would thrive.
This is a great place to drop into and grab coffee when you're changing over buses at the boardwalk. Early morning to have nice classical music playing and the coffee is great and so are the muffins.
Home of the best chocolate cake my wife and I have ever had. The staff were very pleasant and professional, the coffee and cake were excellent and the ambiance was great! Please consider opening up a location in Ottawa!
Great atmosphere, extremely friendly staff! It was beyond busy the day I visit and only 2 girls working. They busted their bums and always had a smile and answered everyone's request with no hesitation! Food was delicious, feta pastry and side salad. Seating was tight, only 2 tables for parties of 2+ but everyone made it work that day. Lots of street parking. Will be back, when I'm in town.
I wish I didn't have to leave this review. I had an unpleasant experience here I haven't been able to shake off. Thursday Aug 22, I was making the long bike trip down the waterfront trail from Toronto to Burlington and made a stop here right around noon. I had on a large backpacking backpack and was well worn from the ride. Not the tidiest appearance, but not something that should have been an issue. The moment I walked in, either the owner or the manager stared me down and made me feel unwelcome. I didn't know this woman worked there at the time, she did not wear a uniform, I just figured it was someone else being nosy or rude and I paid her no mind. I purchased a coffee and a cookie. Even as I went to take a seat, the owner or manager would not lift her eyes off me. As I was about to head out, I went to grab some food out of my bag. Not to eat there but to take it out of my cumbersome bag as I was seated before heading out again, as it was difficult to do standing up. I barely took a closed package of jerky out before she was on me and telling me there was no outside food allowed. I obliged politely, as I respect the rules, but I realized upon leaving that it was as if she looked for the first opportunity to tell me off. I wondered who else has been treated this way in this establishment because of their appearance, and felt it was my responsibility to share this experience.
Friendly service. Nice menu choices.
Good coffee... Bad service. :(
Great place. not too many people.quiet place
Although this is a chain, I have ordered delivery and every single item was perfect. Particulary fond of a salad they make with strawberries, pecans, and goat cheese, and I really liked their americanos. Will keep exploring!
Fresh baked goods.made to order coffee. Sometimes live entertainment.
Great for when you need a nice classy spot to have coffee or tea with friends. It’s quaint and cozy at night when you’re here to study.
Good atmosphere, cool decor, and nice big windows. Down side is lack of parking due to downtown location. The butter tart was full of coconut which wasn't labeled and on our way out we noticed they have raisin butter tarts as well but we weren't asked which one we wanted.
Good coffee. Staff very nice. Facilities are clean.
Great spot to have coffee. Friendly staff
Food and Service is always fantastic! The owner on the other hand is a little hard to get along with, she doesn't like it if you hang around to long or to much.
Best place to get a coffee in town. Great place to sit and work for a bit as well.
So I have nut allergies, and they have a lot of stuff with nuts, but I ordered the English muffin breakfast and they prepared it separately so I had no problems. Of course they couldn't guarantee, but the fact that they tried to accomodate to the best of their abilities definitely set them apart from many other cafes. Good job!
Friendly staff
Favourite place to eat lunch
Go every day now!!
Sandwich was delicious coffee good too
Just what Mississauga needs. A cute coffee shop that is open early in the mornings where you can also grab a quick bite and work on your laptop :) nice vibe and atmosphere.
Could not answer a simple question about the salade, gave us a chipped cup and pulled face when asked to change it. Was there 30 minutes and nobody clear tables off everyone had to clean there own table to sit and eat. For the high price you have to pay the total experience is awful.
This city sucks unless you met the right people
Nice place Good location to stop by and drink a coffee Very spacious with lots of different seating options to
Good coffee! Calm and quiet place for having a breakfast and attending morning meetings :)
Nice place to enjoy coffee and spend time with family and friends
I just love the coffee culture love the food, coffee and ppl the ladies that are behind that counter are awesome .
Near where i live. Yummy food and nice atmosphere.
Great coffee
5 stars for the covered parking area in front of main entrance.
They really need to work on their customer service skills. I tried a red velvet muffin and peppermint latte which were both great. It's definitely a great place to come work on your laptop as there aren't much people around and it's pretty quiet. I prefer coming here as they're open till 11pm weekdays. Ps. Muffins go for 99c after 8pm. Could be for other items too but I know it applies to Muffins for sure.
Friendly staff. Clean place. Great bagels croissant muffins etc. Much better than timmies. Dont like the coffee but that is my preference.
(Translated) Best ez lattes ✌️ (Original) Best lattes ez ✌️
Dark Roast coffee was great! The patio has comfortable cushioned chairs!
Supports medical segregation. DO NOT SUPPORT. #JustSayNo
I just visited the coffee culture on boardwalk at 2:10 pm on Sunday December 13th The lady who served us did not wear her mask properly. When I asked her why it was below her nose, she explained that she is so hot in the restaurant. I pleaded with her as I’m in the service industry myself. But I explained regardless you are around food, you cannot alter or take off your mask. Then she explained to me there are times were they are allowed to take it off. I explained to her I’m on the health and safety committee and the only time you can take off your mask is if you are by yourself away from food and staff and in the staff room, more than 6ft away from the entrance door. At my restaurant, we don’t even allow the employees to take off their masks regardless of alone and even mandated safety glasses that are required when serving and in the building. THEN She continued to make up excuses and finally said that she has an exemption in regards for wearing a mask. I told her that in the food service industry public health mandated you wear one. Regardless of exemptions, you shouldn't be working here then if you can’t wear your mask properly. I even pointed out the health and safety guidelines posted on the menu board, that the company has put in practice for a reason. She was explained the day had been so dead as she had her water colour paint station set up in the corner of the restaurant. No wonder it was dead! Another 4 customers walked in and left due to them seeing her wear her mask on improperly. I changed my order from a breakfast sandwich to something in the pastry display as I wouldn’t have to worry about her breathing all over it. What a disgusting cafe! Imagine someone caring more about how comfortable they are, then the public health of the guests she serves. SO SO SO SOOOO GROSSS. WE ARE IN THE MIDDLE OF A GOD DAMN PANDEMIC
I come to coffee culture at least 3 times a week! The owners are super sweet! - The lady at the front it was very direct and to the point, which some people find rude, but at the end of the day, she's running a business!!! Every store has their own policies, and theirs is to place an order before getting a seat, and each individual must purchase something! - The purpose of this is to prevent people from using their free wifi/ space for long periods of time without supporting them... I don't think the woman has a rude intent, so people should not counter argue her, as she does not bother anyone once you purchase an item.. There is no time limit to sit in the store either, i feel that people should recognize this..
Love it. Quiet business like
Amazing service, coffee and food. I'm hooked!
most of the staff is very unfriendly and give off a weird vibe. they make you feel like you’re doing something wrong by sitting in the booth with your orders & taking time to enjoy it. they seem to think they’re better than you even though they’re the losers serving you coffee
I just moved to Kitchener and this spot has quickly become my go-to for a quick coffee or lunch. Tasty, fast, and priced fairly!
Mike, our server, is always very professional and friendly. Makes us feel at home! Thank you Mike and to the staff.
Coffee was good and atmosphere was very relaxing.
Drinks are adequate and food is pretty good but staff drag their feet while preparing it. Took over 10 minutes to prepare a latte and then toast a bagel.
So much better than Tim Horton... feel like my coffee is made by someone who cares.
It's a nice and friendly place to go get awesome food drinks a dessert
The service is very slow. Maybe they were short staffed but my experience was less than desirable.
I worked here. The soup is often days old with water added to it to stretch it longer. Lots of handling of food with bare hands. The owner forces employees to come in visibly ill to handle your food. Coffee expiry times are rewritten throughout the day to minimize waste, so your coffee is often old.
Good food and services. The price is reasonable. The open hour is also long
Because good coffee
Staff is friendly. Dessert and teas are great. Reasonable prices. Cool atmosphere
Service is okay ????????
Awesome coffee and service.
Cozy study corners good food yet a little bit pricey.
Coffee is good. Snacks r great. A bit pricey is only problem. Othewise great. Internet access as well. Just ask for the wifi password.
Great coffee, excellent eats
I accidentally dropped a small mug. The owner was rude to me. I offered to pay for it until he told me it was almost $10.
Friendly staff, clean restaurant, always packed with younger crowd as well as mature. Orders are accurate and fresh. Will recommend and I normally go there with people who have never been before, they like it every time.
Good location; nice interior; but the service was a bit sloppy. Otherwise, it's okay. I attended on a Sunday evening in December. I would return.
Fantastic study space: the ambience and music are great, it can get loud during peak hours but the coffee is great and tou can use SPC to get a discount on the food
Never has any seats available.
Simply love it!
Great coffee and cute dishes. Lots of food for a good price
Excellent food and coffee, good service, pleasant staff and overall good experience.
Absolutely stunning decor due to being located in an old hotel. Wifi I have found works pretty well but can be spotty. Lack of power outlets could be an issue for those without a fully charged laptop. Food I find is comparable to other locations, however the coffee is more bitter than at other locations. Food is a bit pricey but usually pretty good. I do find it a bit chilly in the winter months. It's also not very accessibility friendly as you have to go up stairs to go in and washrooms are only accessible by a set of stairs. Overall, an average spot to grab a quick bite or get some work done downtown. To those complaining about homeless people, show some compassion. Yes, I have seen homeless people inside. There are lots of homeless people in the downtown core and they have every right to go into a place to warm up or cool off. I have not once found any of them to be bothersome to others.
Usually pretty busy but otherwise the food is good and the service is quick. Availible outlets make for great convenience.
Really good soup at the time and Relaxing Atmosphere
I find a lot of the locals like to be there to meet some of the tourist heading to go to the Avon Theater had a coffee and my friend had a pastry we enjoyed our order.
Seriously Get the Butter Barts!!!!!!!!!!
Good
Always a pleasant visit. Thank you
No vegetarian sandwich options. Good fair trade coffee, service very slow at lunch due to large student crowd at this time.
Very pricey, but good quality stuff. It's a nice place to sit and chat with a lot of seating options (tables, booths, armchairs).
Always a pleasure visiting this place. Staff are awesome and service is great.
Owners & staff are fantastic every time we go. Food is always great
Great place to go for a coffee date. Love the lattes and their salads are great also. Friendly service and great selection of food. Just wish they had some more gluten free options.
Great coffee!
Too expensive, but good coffee and atmosphere
A nice spot for a quiet coffee. The food is good and the decor is inviting. As it just opened the staff is a little green, but they are fine none the less.
Study spot. Good menu variety and also they make hot beverages well
Not a bad place considering it is Mississauga. It is a lot busier than every other similar attempt in the same location. Prices aren't bad especially since this is more upscale than the previous owners. The WiFI was unusable in the past but they've seemed to have made it better although the signal is now weak so keep working on it.
Great food !
Friendly staff and great selection of baked goods, coffee, lattes and sandwiches.
Had the salty caramel and loved that it wasn't too sweet. Barista was friendly and made a beautiful froth design too ????
Convenient by transit. Very busy. Nice atmosphere.
Great organic coffee great food family friendly fast service
A regular stop for good java when I'm near Aylmer.
Mango Chai is a must
Great food and coffee. Very nice place to visit with friends and family
Great coffee and location. Friendly staff. They got few but good savoury options on the menu.
Good service that's friendly. Prices are reasonable.
Not a fan of the fancy iced drinks
Great staff and service. The soup was excellent too.
Always great service!
Great food
I go here every week with my parents and sister,great food,staff,seating and more P.S if you come here come hungry!
They are very decent, gentle and helpful staff. They treat customers nicely. I do appreciate their way. They are so smart and this is how they attract customers to come again.
Nice people
I have eaten at and met people here many times. It’s a great place to meet people in downtown Kitchener. Today I wanted to get onto the Internet and found it very strange. Some sites would work and some not. I wanted to work on things on my laptop but this set up did not allow me to do that. Not sure what the problem was.
They are using the worst quality of cups I have ever seen. The lids are very unsafe in car while driving. My daughter got burned this morning when hot chocolate spilled on her due to the lid.
Clean and good food
The food is very good and the place has amazing customer service.
Very good
Nice place. Good choice of snacks and coffee. Cozy place.
The service is usually good.
Nice ambiance but at the time of my visit, the service was not good ????
Fast service and nice desserts. Could help to have more seating. Seems to be halfway between a restaurant and a cafe. A lot of people were using the tables as study zones so there was a really low turnover of people.
Nice, clean coffee shop that serves excellent coffee/lattes and lunch/snack items. If you don't have children I still suggest checking this place out for their specialty coffee and fancy latte drinks. If you've got children in tow this is a welcoming environment with friendly staff and a safe play space for little ones to run around. There is a play structure and infant area as well as a craft room for the bigger kids. They push to be part of the community by hosting events and gatherings for kids and parents. All over a great experience
I'm not a very big fan of this location. It is often very crowded and trying to order feels chaotic. The coffee tastes burnt and they ask you what you'd like in your coffee (ie. milk, sugar) but don't actually add it.
Previously one of my favourite places since moving to Ontario 4 yrs ago. The Coffee Culture in St. Thomas however falls far short of what I have come to expect from the franchise. Since losing one of their friendlier staff members last summer of 2011, I failed to get the same level of service and courtesy as I did when she was there. The owner or manager is particularly snippy I have found. I will not go in when she is there anymore. If somebody asks for a real knife to cut their food, just give it to them. Plastic is not everyone's choice no matter how sharp it is and the customer should not have to engage the server in a discussion on why they prefer real over disposable. The same for a cookie, put it on a plate unless the customer has specified it is to go or the server has asked if it is. I found it insulting that I should have to even think of defending why I wanted a real knife or plate over disposable. I have worked int he service industry for many years and am disappointed to find my favourite coffee place so poorly managed in the area of customer service and environmental friendliness.
Always friendly
Always come here for a cup of coffee, sandwich and endless hours of studying
The atmosphere is great, it's a very pretty store, fireplace and televisions! Very cosy and just overall good!
(Translated) Choccocino ????❤️ (Original) Choccocino ????❤️
The location ambience and coffee
A pretty good cafe, but not the best for a long work on laptop for me - chairs and sofas are not really suitable for that. Don’t expect it to be as cozy and welcoming as Starbucks
Nice atmosphere. We wanted to order a dish that included ice cream, but they ran out of it or so they told us, so we end up ordering something else. 20 minutes later when I walk by the counter I see a server whip out a tub of, guess what, ice cream! Lol.
This place is cozy employees are very welcoming and food is fantastic only down fall is the space bit small but over all very good very tasty
Great service and a friendly environment.
Coffee was great but I didn't like the food. May be the option I selected was not that great. Will definitely give them another chance and let's see. Ambiance and staff were good. So no issues with that. Looking forward for another visit.
Delicious food, great staff!
Best coffee
Great staff and great atmosphere, and the hot chocolate is pretty good too.
Ordered a piece of cheese cake it it tasted like it was in the fridge uncovered for weeks. Very dry and unpalatable. They try to dress it up with whipped cream and extra sauces but it doesn't help. Coffee and drinks are better, never ordered a meal here though. A bit on the pricy side for dry cake a d coffee.
Excellent coffee and fast service. They really know how to make a latte and have plenty of other choices on the menu. Stop here if you get a chance.
Can get a bit crowded and noisy but otherwise their coffee is great and their food and desserts are DELICIOUS. I am pleased every time I visit any Coffee Culture location.
Delicious food and drinks and welcoming environment
Great coffee and a hardworking, hands on owner!
The manager here has the WORST CUSTOMER service. I bought a cheesecake that was clearly gone bad and tasted sour so I brought that to her attention and she replies with " I gave you what you bought, dont argue with me, I cant do anything for you" I clearly did not pay for sour cheesecake that tastes like cardboard. she then proceeded to pick up a call and leave the service area without addressing it any further.
I love the service here!
Food taste good , staffs were nice & the bathrooms for clean.
Wonderful service and very comfortable chairs. The frozen hot chocolate was amazing!
Great coffee hangout ... wonderful atmosphere ... cozy ... lots of choices for food and drinks ... stay in or take out ... pistachio muffins are excellent ... the ceiling is amazing ... a little on the pricey side ... great place to meet friends ... sit at a booth, table or choose the loveseat/comfy chair areas ...
Great atmosphere, always a pleasure to stay there.
Cost place.. good coffee.. I had Americano and wasn't disappointed..
This pla e is a nice cozy getaway in downtown Kitchener and probably the only place open late for a late night dessert or coffee/tea.
One of the few places close by with a great Chai latte
The owners apparently can increase prices on a whim as they feel inclined, prices should not double inside of a week
Great spot. Nice coffee art
Good alternative to Starbucks. Priced lower than Starbucks, higher than Tim hortons. Serve food and coffee in proper plates with cutlery
Nice place
Nice and cozy spot. The barista personally delivered our 2 lattes to the table with a smile, which was lovely.
Great place to grab a coffee, tea or specialty drink and have a wee meeting. Sometimes it can be noisy
Extremely nice staff, very modern and great location. 10/10
The lady at cash was not hospitable and had no customer service. Washrooms were also closed. No customers were allowed to use it. As a food and beverage establishment that’s open for dine-in, washrooms should be open. It would be different if there was no dine in. What if a customer needed to use the washroom badly, would they have to leave the place and find a washroom else where? The employees also were on their phones and in plain sight of customers. Do they even practice hand washing right after being on the phone? Come on keep it professional.
Best cappuccino in Kitchener!
Reese's Chococcino soo good! x)
Staff was friendly, service was quick and the food was delicious!
I enjoy the place. Nice tea selection.
Great Atmosphere! Great Service!
Friendly staff, great atmosphere, convenient location, delicious food and drinks.
Excellent service and scones
Good food and coffee but no accessible washroom
Decent place to refresh with a fresh coffee..
Excellent atmosphere, clean and the staff was so helpful. 2 thumbs up.
Excellent space for working...food and service great!
This place is usually very busy. Only been once since the pandemic started but now they have let people sit inside and lots of room on the patio as well. Food is decent, hot chocolate and Chai tea lattes are high up on the list. Service can be good but at times it's not the best, depends on who you get!
Very good atmosphere and products but limited space
They have got much better than in the past. I actually enjoy going there.
Great food but could have gluten free/veg options. Sometimes there is no seating.
Great meeting place and Great coffee.
I waa here yesterday with a friend. When I noticed an employee with a banana, I asked if they could make sure they wash their hands before serving me as I'm allergic to them. Two of them began to list menu items for us, then would say "with bananas" and laugh again and again, saying " No, no, no that one doesn't have bananas. My allergy to them is life threatening, so I didn't find that funny. The one making the sandwiches (third employee) was friendly and helpful. The white chocolate cheesecake was an overpriced piece of flavourlessness which was disappointing.
Like Starbucks, but better.
Love meeting friends there. Easy to access if you have mobility issues and theres parking across the street if not out front. Lots of delicious snacks.
Barista was wearing mask below her nose and was unfriendly. Great atmosphere and food though.
I like the place. It's warm, calm, and suitable for doing some work.
Great food and great service!
Never disappoints! Great atmosphere, large selection of baked goods & drinks. Haven't tried anything outside of that, but have heard good things about their soup & sandwiches. Staff is so polite and friendly. This location is always busy/packed, so if you plan on going to sit & relax, the earlier the better! Ample parking.
Went in at 5:30 on a Saturday, posted hours on the door said they were open until 11. We got our drinks and were going to sit down but were told they were closing to sanitize. Understand they need to do extra work but then should post their actual hours to not give false impressions.
Very good
Cure place! Speed of delivery do coffee not so much
What would be better than to relax in a comfy chair in front of a wall mounted TV, with your cup of coffee or tea of choice? That "Better" is Coffee Culture, with its great selection of sandwiches, soups and deserts. Service is quick too, as these delicious goodies are delivered to your table in mere minutes with a friendly smile. Everything you want in a coffee shop, but more...and I love it.
So cozy. So perfect. By yourself or with friends.
On September 14/21, I ordered a "Power Up Breakfast Bagel." It is advertised containing, egg, tomatoes, avocado, and cheese. When I arrived home, I found an egg with two very tiny pieces of tomato cut so thinly you could practically see through them. The cheese was two very tiny, and again, very thinly sliced pieces that only covered the little core areas of the tiny wafers of tomato. The avocado was practically non-existent. There was just a tiny spot of something green wiped on a corner edge of the bottom piece. Everything was so sparse in this "Power Up" bagel, you could not see if the bagel contained any ingrediencies at all unless you opened it up. I called the coffee shop to let them know, and was asked if I could return to the shop so they would make another one for me. When I returned to the shop, the server started arguing excuses with me about this breakfast bagel. She also told me they could make another one, but it would be exactly the same. This is something they could have told me on the phone instead misleading me that it would be done properly, and wasting a customer's time and gas returning to their shop. For those who have been to Coffee Culture in Woodstock, you know their prices are not cheap. One would expect reasonable portions, and quality. One would also expect a small business, especially in a town the size of Woodstock, not to mislead, and rip off the townspeople. I am very dissatisfied, and disappointed with the food, and customer service.
Nice ambiance in the coffee shop. The prices were standard and the quality of my coffee and sandwich were good. Would have a 5-star if they had wifi and more outlets to charge computers.
Good coffee. Nice sandwich options, pretty good pastries. Interesting atmosphere.
Great food & great service. Relaxing and comfortable with free wifi and free parking.
Great coffee and fresh goods, welcoming environment. Lots of outside seating. Great setting amongst the busy plaza surrounding you. Worth not having drive-thru
Cozy place for a sip of drink or simple meal. Just wish they have more options for non- coffee drinker. Just organic tee was the only option for a hot drink for me. But overall it is a good place to take a break.
????????????
Yuck
Great staff and banana Nutella waffle was perfect
I won't even bother anymore. Just walking around aimlessly while I waited for them to make my coffee, unprofessional. Too pricey for a bad experience
been coming in here off and on for over a year pleasant staff good coffee and sandwiches also yummy bake goods tried to use Wi-Fi but could not connect all and all good clean place foe lunch or breakfast
The staff are very friendly, and the food tastes great! There is no better coffee place in town. Look no further if you are looking for some great coffee and amazing service!
Worst experience ever food with cold very expensive guys spilled my coffee didn't even offer to give me a new one rude rude rude I would not recommend this place
Good food, even better service.
Best coffee, and even better pastries.
The tomato soup is amazing!
Loved the taste of cakes and cookies here
Nice food and drinks but a little on the expensive side in my opinion.
Amazing value, delicious food! Getting tired of the same old morning thing, I decided to try Coffee Culture. That was a few months ago now. I have gone back at least 3 times every week. Their Power Up breakfast bagel is really delicious. Their green smoothie is amazing and pretty healthy. Today I used their mobile app to order and pay in advance, and the food was ready within a minute of me arriving. What a pleasant experience! The staff at this location are really friendly and make me want to return often. Thumbs UP !
Good cafe. Good food Great cappuccino. OK
Great service and atmosphere
If I could give this place a zero I would. Potentially the worst coffee shop in the GTA. Number one the staff is so rude. i absolutely understand the policy that you must buy something to use the wifi but why is that the case if there is more than one person. I literally spent $3.75 on a latte to use the wifi for 15 minutes and when my friend came and sat with me the cashier came out and said you both need to buy something to sit here. Absolutely ridiculous policy hope you guys get shut down.
It would've been nice if any of my attempts to actually sit down here and enjoy my experience were succesful. Instead I've always come to no tables available because one student is hogging up an entire booth despite signs saying they are only reserved for more than 2 people.
For some time, I patronized this location as a friend worked next door. It never seemed as if they valued our business. Their coffee is weak as dishwater and their dark roast is undrinkable. The food is overpriced and the baked goods are far from fresh. The owners don't say much to you and aren't good with their staff, which likely accounts for the fact you don't see people sticking around. When they attempted to cheat me on the price of a refill, I refused to patronize them ever again. Try the one in Waterloo to see what a well-run operation is like. Better yet - invest an extra two minutes and patronize Misty Mountain across the street from Coffee Culture in Kitchener. Wonderful coffee, reasonable prices, everything is fresh, nice decor and staff and an owner who appreciates your business and will be happy to see you. Plus he's got a huge variety of coffees and beverages and something for everyone
Best place for coffee & pastries ever!
Great coffee, best lattes around! They also serve ice cream.
Clean, new, friendly people. Abit high, but worth it
it's to expensive for a coffee and a donut it cost 8.00
Nice clean atmosphere. Friendly staff. Good Americano coffee and muffins. Evey booth has an electronical outlet.
Cozy place to have a coffee with someone.
Amazing staff!
Staff Rosie is very rude , I wont be going back
I work here because I love it☺
Good coffee, tasty treats, and nice quick lunches.
First time here, wasn’t too impressed. My daughter unfortunately dropped her cheesecake on the floor. I told the young lady working with a ten dollar bill in my hand hoping that she would just kindly give her another piece but no she charged us again. The creamer for my coffee was spoiled so there were curds in my cup. My soup came to me cold and in the cheesecake that now has costed us over $15 there were 3 hairs, I didn’t bother saying anything about the cheesecake as she wasn’t as disgusted as I was. Too bad cause I was really looking forward to just sitting down and enjoying some downtime.
Best coffee in tow
Nice place
Service is vary inconcistent! In a 4 month period my order has been forgotten multiple times. Food is good but will not return for the lack of service.
Good coffee, pleasant staff.
Great tea latte selection and fresh food. Service was fantastic
Good
On a cold winter day this place is perfect to stay indoors and sip a coffee while watching the snowflakes fall. Downtown location with plenty of interesting things to see. AC for hot summer days makes this a great place for a meal and coffee. I do HATE that they let students sit for hours with a laptop and homework spread out in a booth occupying 4 spaces and an empty coffee cup beside them. Why the F*** is this acceptable?
Awesome
The atmosphere is great and their lattes are amazing. I just wish they were open later. The store was clean and the staff was good. Prices are closer to Starbucks but not as delicious.
Delicious
A very enjoyable coffee shop
While the atmosphere is nice this is not a place where you can sit and enjoy your afternoon reading and talking to friends. It seems the owner, Linda Millar, asks people to leave even though they purchased food or drink every 45 minutes or so. I would think by the look that this would be a great place, but the owner is what ruins it. Perhaps if it changed management it would be a nice place.
Super delicious apple fritters and coffee!
I've been here to maybe more than 20 times with my friends. I always enjoy their coffee, but today we ordered some drinks with my friends then went outside for 5 mins. We came back, and changed out seats. After 10 mins, someone who is not even a barista came to us, and said guys this is not a place you can hang out in a really rude manner. I told her we have been here, and ordered drinks already. Then she left, told her coworker that she knows it's not true. We wouldn't expect this attitude from the staff of such a good place. We should have stick with Starbucks. Or any other place. The worst place would probably had a better staff.
Nice place, good selection of food and coffees
Really nice place and great customer service
Excellent place to have a fresh good meal and visit with friends!
I use to go to this location to have coffee, eat and use the WiFi. I spent around 75 dollars a week. Now you cannot get online. This happened to me the last five times I have gone and they will not reboot the system like they use to. To be able to access the Internet. I will go somewhere else where the coffee is cheaper and better. Where I can get online. I suggest that.
Coffee was good the cake was stale. Not that great of an experience.
Awful and bad customer service. The middle aged lady who works there was very disrespectful and rude to me today. I used to be a regular customer who ordered coffee every day. Today, she came up to me and started to give me an attitude because of my Pringles (chips) on my table that I was not eating. She told me that I was being ignorent and trying to break Covid rules, even though I told her that I didn't see the signs. When I told her that I will put the Pringles in my bag, she was still staring at me and giving me creepy looks, and I was like please stay 2 inches away from me because your the one who is breaking the covid rules now. She told me to leave and not to come back. I was really shocked and started to pack my stuff and left.
Better coffee than Tim Hortons or Starbucks
Had a delicious Mango Chai smoothie, the girls who work there are so friendly and helpful! The two girls working tonight chatted with me for over 15 minutes about all the fresh menu options. I'll definitely be back to try some more things.
I visit this place every week, I like the laid back ambiance and the coffee, of course. The peri peri chicken is great. I glanced at some of the reviews and shocked at the toxic comments posted by some. It's a regular occurrence that some people take a table and don't order anything, just use the free wi-fi (which by the way is a very decent 40mbps down). Is $2.00 too much to spend if you have to sit someplace for an hour? I get my coffee and sandwich, and have been treated warmly despite being there for hours. It's really much easier to get a coffee, rather than type out an angry rant here.
Delicious breakfast and coffee
Quaint little coffee shop w great service and quality food
Great service, really good cappuccino! Always met with a smile ☺
The patio is not dog friendly.
Great vibes solid brews. They have Godiva cheesecake regularly as well which is great because my wife will never let me buy it.
Small and cozy cafe. Lots of sweets to choose from and the service is pretty good, they'll bring your orders to your table. Gets busy sometimes and the place is filled with people studying or on their laptops.
Excellent food, great atmosphere, great coffee (better than St**b***s, imo)
I love this cozy place, every Sunday I'm here with friends. We have good times together. The staff and owner are super friendly, feels like my second home.
Love it. Great coffee. Nice atmosphere. Decent little patio with good sun.
Good shop with patio
This is easily the best coffee culture in the Waterloo Region. Spacious with ample and comfortable furniture, I often come here to study or as a meeting spot for coworkers and/or clients. I especially love that it's right in the heart of downtown. The wide range of people who come here give this café a lot of character, and everyone is really friendly. The professional and respectful customer service make this spot a safe space for everyone.
Not my favourite location because of the rift raft
Nice place for meeting or fast coffee and pastries
Friendly staff...clean environment Great food
Was told to leave because “we have a business to run” there were two tables (one including my girlfriend and I) that were being used by students. We were studying and told to leave even when we bought drinks and weren’t finished. Do not come here if you need to study or stay here for more than 1 hour.
Very good coffee and muffins! I had a Pumpkin spice muffin, very fresh and delicious. The coffee is very good quality.
Temperature is good, not too cold or too hot in there. Staff are nice.
Great red eye
good food , my favourite waffle with mix fruit???? and good coffee too, lovely lady spend whole afternoon in Coffee Culture, we all give them thumb up!????????????dont miss to trying.
Smelled like burned food in the cafe and panini pressed bagel had a burned taste as well. Disappointed
A good place to have a coffee or sandwich and relax
Bought a regular hot chocolate and a Danish and to warm up
Love the coffee + pastery
Food and ambience is great. Staffs are very friendly. Loved the Veggie Sandwich and veggie soup. Highly recommended. Fresh, healthy meal.
I have started going to this location since they first opened. They used to have outlets at every booth to be able to charge devices while studying/getting work done. After some time the outlets were removed from most of the booths, which I am assuming was done to prevent people from coming and staying for an extended period of time to study and get work done. Time after time I have noticed that once there were a number of people sitting in booths studying the wifi would just disconnect. That lead me to believe that it was done on purpose just so again anyone staying for an extended period of time studying would eventually leave because wifi would be necessary to get work done.This happened yet again when I went with a few of my friends to get some work done. Mind you when we go to get work done we usually all get some food from their alone with a couple of drink. This has been happening for years now and when you ask an employee they are very rude about it and no one seems to be working on this issue. I have read the reviews and I can now see I am not the only one that has experienced this so it is clear that they do not want you to spend much time there, just get in and out. This is not what I expect from a coffee shop, as all successful coffee shops you walk in to their wifi is fully functioning on a day to day basis and there are always people doing work.
Very Nice Place well Managed Good Customer Services????
The only reason I even come here is because this is the only café opened late night (which compliments my study schedule). But coffee is wayyyyy overpriced for the service and taste. I bought a drink that was poorly made and asked for it to be remade. They said no. They pass themselves off as a Starbucks with their hefty prices, but definitely not the same service or courtesy. Heck. Even Tim Hortons would remake your coffee and they're the cheapest coffee chain I know. So I really don't understand this stores policies and service. Especially when they're trying so hard to pass of as a Starbucks.
Fast friendly service!
Nice spot in Downtown Woodstock. Quick service and friendly staff.
A delish. Had a great time haning out with my buddies. Great service nice comfortable couches
Very boring place. Subpar food and coffee. With so many cafes near by you'd expect them to step up their game
So Love this place! I stopped by there one evening when we lost power in our subdivision. I called ahead & asked if I could come by with my laptop & use their Wi-Fi for a few hours. They welcomed me, showed me where I could plug in my laptop. I ended up being there for 3+ hours, I started off with a coffee, but then ended up ordering a meal (Sandwich & soup). Hands down, it was the 'Best 'Sandwich I've ever had. We went there for lunch yesterday, my husband and our two sons. We all ordered something different and we were all equally blown away by how good it was.
Great coffee, lovely ambience, friendly staff. Right in the heart of downtown kitchener.
Lovely. The server was very friendly and the place was clean.
Their coffee is great and their salads are good too! They have a lot of options to choose from, different syrups etc if you want a latte. Its a good cafe overall!
Excellent friendly staff. Great food
Great place to chill with friends. Will surely visit here again
perfect spot, brilliant grub and they aren’t mean with their food, sandwiches are so full! loved it.
I've been coming here for several years. It's a cozy cafe with a great atmosphere. I've ordered a variety of drinks and never been disappointed, definitely worth the price. I've ordered food before as well, which was also good but too overpriced. Also free wifi is always a plus!
We were treated very disrespectfully by being told we couldn't order food because we had a Balzacs coffee cup with us from an earlier coffee stop at another cafe in town. I was actually asked to throw out my coffee for him to take my order, which I was still drinking. I said I just wanted the food to go anyway and he still refused to take my order. It got to the point where I asked my husband if he could stand outside the establishment with my drink so I could order a sandwich and the man behind the counter started relenting when my husband got involved and said as long as we sit in a corner we could order (which doesn't make sense because we were ordering to go anyway..) This experience was very upsetting and insulting.
Love this place. Great atmosphere, pleasant service, tasty food and beverages. Our go to coffee place.
I have to preface this with, I'm sure we've all received a bad product before as consumers. That's normal and can happen anywhere. But at Coffee Culture, I purchased a Chai Latte and a regular Butter Croissant on New Year's Eve around lunch time. The croissant was tough like cardboard and flaked everywhere meaning it was old and dry, very dry. Not a big deal, I kindly and quietly mention it to the barista because I didn't want to announce it aloud and make them look bad or anything because I've also been a barista before. I simply wanted a new one as I told them the croissant was stale. They decided to literally just reply with, "No, it's not stale." Like what? I just bit it and I'm telling you it's stale. I was dumbfounded, lol. Then they said it can't be stale because it was baked fresh in-store in the morning. I try to convince them again and then they replied with the delivery person came not too long ago. Then I was like, was it baked fresh in-store or delivered? Which is it? First I felt like I was being accused of lying since I said the croissant was stale and then they just legit lied to me about where it came from. After that, they acted annoyed and basically offered to microwave it and give complimentary butter. Oh my gosh. I said no thanks and just left. I gave it 2-stars because at least the Chai Latte was alright. Croissant was bad but it was mainly their attitude and reaction about the stale product that was annoying. I was legitimately very kind when I brought it up as well, I wasn't one of those nightmare customers you see on YouTube. If we could somehow get their security footage from New Year's Eve during lunch, you'd see everything I'm saying is truthful. Can't believe I would ever say this but Tim Horton's is actually better.
Great!! Service. Food.
Decent place with decent food. Nice to come here for coffee meets with friends or family. I have used this once over a year ago as an alternative studying space - it was a bit too loud when I went (during the week, around 7ish). But if the noise doesn't bother you, then this place is a good study spot.
Like the ambiance. Could use more couches.
Great coffee...good desserts and ice cream!
Nice atmosphere
It lived up to its insauga review. Service was friendly, quick and attentive. Prices very reasonable. English Muffin Combo And Latte under 15 bucks ! Yum! Excellent service
Almost all the outlets are covered and wifi is ridiculously slow. Coffee was okay, nothing too great
Decent decaf coffee, nice place, very nicely furnished and comfortable. Pastries are not bad
Lack of available tables removed a star.
I work around the corner and have going here for years. Had to slow down with all the Covid concerns in the past few months, but I've done the occasional take out and they're very responsible in these times. The food and staff are great.
Best coffee In the area. Try the Americano!
Excellent service and always a great experience!!! The owners and servers are very helpful and accommodating. Nice place for a meet-up, good food and coffee!
Great service. You should definitely try their turkey avocado sandwich.
OK. Most posts I read are: I did not buy anything and manager told me to buy something. Well, it is not a shelter for homeless. If you need a warm place to hang around for free, go to homeless shelter. You might even receive free apple there. It is funny, how you criticize business for running a business. You do not go to restaurant and then demand to sit but not to order anything, or you bring your own food to eat there. Whether you wait for someone or claim to study there for hours or just want to use Internet, you still should buy food there. It is a private business. If you have issues, make it about something real, not about you refusing to buy something. It is funny to read, how some are outraged by being told to buy something. Your posts are hilarious. LOL. 3 stars, no opinion about store, just because it asks for stars. No negative, no positive.
The staff is very friendly and welcoming, and the food is always amazing. Love bringing my laptop here to work (it's much quieter than Starbucks' loud music and sitting in a booth is great).
I used to come here often for food and coffee, until this morning it was -27 degrees outside, and there was a homeless man who I was talking to who had a coffee, and was a paying customer. He was clearly distressed and possibly had some mental troubles. The owner or someone in management took the mans bags and took them out in the cold and kicked him out. When I asked the owner if I could buy him a coffee so that he could stay in, he said that I couldn't because he had been pestering other customers, he seemed offended or upset that I wanted to help this man and made me feel uncomfortable. As a franchise that preaches fair trade you would expect that the owner would show more humanity towards the less fortunate especially in this weather, and during the holidays. This establishment also has very limited gluten free options and no vegan options.
Great and comfy place.
Good coffee nice relaxing location in the downtown, located steps to waterfront.
Outrageous wait time. Waited for 10 minutes to order coffee. Two employes at the cafe on a Sunday evening. The tables not cleared, dirty cups everywhere. Left without ordering, 10 min wait time on a non busy evening is ridiculous.
Had a.piece of cheesecake saturday night. For takeout after a nice supper next door. Worst thing I have had..stale hard and just nasty. Very unhappy with it ..should have stayed at the Roadhouse for dessert..wont be back
I love the coffee here and all the various cheesecakes are to die for! Pistachio muffin in the morning is my absolute favorite ! Everyone is always very nice and always smiling . Definitely my morning spot as I work in the building next door .
Reasonable prices.Great specialty drinks. Good coffee.
Cozy place
Wish I could give this place zero stars! They are very unaccommodating! The employees aren't kind and whomever I saw, the manager or owner is laughable! Terribly rude and petty. I know many people who also do not like this location, and do not come here anymore. I used to be a regular customer because I like their coffee, however, because of the horrible service and disrespect I have received, I will no longer come here, as well as many of my friends and family. I have never had such horrible service in another coffee culture!
DO NOT GO HERE. Worst customer service ever. Avoid this place and save yourself the pain. I've been to almost every coffee shop in Toronto and this place is definitely on the top of my list of places not to go to relax or get coffee. I ordered 2 Pumpkin Spice Lattes in the morning and received one full cup and one half cup of regular latte. I came back promptly to get it fixed but was met with a very rude woman who refused to fix it because "She would lose money". On top of refusing to fix the order, she further blamed my friend for drinking her latte even though they gave it to her half full. This place is the stingiest coffee shops I've ever been in, even though they change you the same prices as Starbucks. Literally just go to Starbucks or even McDonalds.
Great place for a coffee with friends.
I went with there with my four friends in the afternoon to have a good time, there was a lady i think Indian she called herself manager, she asked us to buy coffee or we will not sit inside, so my friend and i buy a coffee there but she insist other two to buy coffee, they told her they will order in some time than she start harassing her by saying you need to buy or u will not sit here and she shouted at us and than she says GET OUT of the shop, she didn't even tell her name, she is mature and not mentally stable, kindly take a strict action against. This happened today 24 jan 2020 , between 12pm to 1 pm. She didn't even gave the bill of two coffees. But we have bank transaction as a proof of the order.
Good place. Good price
Good vibe, but pretty pricey. If you come at peak hours, it's difficult to get a seat
I love coffee culture the owners are super friendly and always make me feel comfortable and welcome when im there
ABSOLUTELY ZERO STARS. Aside from the fact that the coffee tastes terrible, their customer service is DISGUSTING. I don't know if this is because we are visibly black or muslim but the cashier stopped one of our members from using the bathroom, despite us having paid for our orders already. And she stopped us from sitting down to enjoy them, under the guise of proof of vaccination (which we provided happily) or suspicion of us bringing food in. This place needs to get shut down. I have never been met with such hostility, suspicion and hate. Truly terrible.
Always a nice experience. Love the cakes and the staff is always friendly. Great atmosphere too
Better than average, quality food with lots of coffee options.
We had lunch at Coffee Culture as part of a bike trip. Although not listed in the menu, they were able to accommodate my gluten free diet without any difficulty and made lovely lunches for both me and my partner. The staff are kind and friendly.
Great Coffee and service
The service is friendly! They offer more interesting choices than your reliable Tims, and it's got that cafe vibe. Accompanying this is limited space, outlet covers at select spots (that didn't have them before), and slightly elevated prices. Btw, booths are reserved for >= 2 people (those are the spot with the covered outlets). EitherI'd come back if I could find a cozy spot with an outlet.
Had no wifi (which they previously did). No apology. Very assertive tone of the server. If you want people to feel comfortable then at least be friendly and nice.
Good service. Nice Coffee. Great Desserts. Always full on Friday nights. The coffee is a bit on the expensive side but you are paying for the ambience. Popular with millennials. It is always packed on Friday nights I have been here. The staff is amazing and accommodating most of the times. The food is good and have some vegan options. The cappuccinos and other drinks can be made with non dairy.
Great place to hang out with friends.
Quaint and cozy, they had apple juice and my husband had a latte.
Love it
Coffee is the worst coffee ever...i ordered dark and i could hardle tastecoffee
Got the booster smoothie it was ok. Ate on the patio and had to leave because we where getting attacked by lots of wasps.
I will never visit this location again. My friend and I were bullied out of a table by a patron and a employee. They didn't care where we sat, just not at that table. The other patrons were just as shocked as we were. Some offered their table to us. Absolutely horrible customer service. They could of handled the situation in a more courteous and professional manner. Absolutely disgusted!
Amazing cafe!
Great coffee will surely recommend them
Amazing place
very nice lots of choices and conversations
I recently found out that half of the outlets had disappeared. None of the staff couldn't - or wouldn't - tell me why. So now instead of waiting half an hour for seats with an outlet I'll be waiting much longer? No thanks. I'll take my business elsewhere.
Staff here are Usually Very Pleasant & Nice to Stop in & Grab a Treat to go
Good Food and welcoming staff
Great place but still a little rough around the edges. Food is fantastic though!
Good food
Nice place, WiFi, outlets for laptops, expensive drinks though
Delicious wraps!!
Absolutely fantastic coffee and baked goods, lovely friendly staff, quick stress free ordering that doesn't intimidate new customers! Definitely going to be my regular cafe from now on!
Consistent quality coffee and breakfast. Specially like the fruit breakfast bowl.
It is a very nice cozy place to enjoy a chai tea with a friend
Nice and cozy place. Great coffee and service. Table is sticky and internet connection is poor.
I ordered tomatoe soup from here for takeout. I brought it home and when I got through half of the soup - I found a piece of hair which is absolutely disgusting. However, I decided to give this place a call and let them know. The first time I called, I asked to speak to a manager and was told that he wasn't there but will be there in 15 min. I called back a second time after 30 min and I got the same answer "manager is not here, can you call back?". I waited a day and gave them a call again - this time I spoke to the manager, Mike. After notifying him that I got hair in my soup, he got defensive and said the soup is pre-packaged (which I didn't even know) and was told, "thanks for letting us know". I think its basic customer service to apologize first and find a solution - in most cases replace the soup or possibly provide a refund. For lack of customer service and cleanliness - I will avoid this location.
Good alternative for Tim hortons and their boring and aged menu
Nice place and very good coffee. I wish it doesn’t get so crowded on the weekends, but thats a good problem to have for the owners! All in all, highly recommend
Great customer service
Been for breakfast...was great
Not the best coffee in town, or a spot for a business meeting, sometimes you can't find a seat, and sometimes the taste in music is questionable. A few days ago I met here with one of my clients at 7pm. At 7:15 one of the girls told us they will close at 8pm. I wasn't expecting for her to start sweeping after 5 min, and I find it very rude. At 7:45 all the chairs were on the tables and we were the last ones. Unfortunately, one of my worst experiences. As a waiter/waitress/barman/barista you should not kick out your clients because you can't stay 10-15 min after the closing hour to clean.
Great place for coffee and a quick chat with a friend It is the only coffee shop downtown in the centre so it gets quite busy My personal favorite is their iced coffee
Good food and good prices. Gets fairly busy at 12 noon, so we beat the rush going at 11:30. I usually have the chai latte but there machine was done, no big deal. Out of the 5 of us, 2 of the orders were slightly off, one the soup was not the one selected and the other was a whole wheat wrap instead of a white wrap, not huge deal breakers as we aren't that picky but given the 4 stars for those reasons.
Really nice seating, food was great too (had soup and salad combo). The baristas were a little cold, but it may have just been a bad day. They were still polite and very forthcoming, but not like lighting-up-your-day type in my experience.
Thr drinks here aren't great, if I want a latte there are better places nearby, but this I'd a great place to meet people for meetings and such with nice booths and a central location with parking nearby.
Cost place to sit down and relax a while or chat with friends.
Good food and service. Slightly over-price... especially for the food.
Very good Fresh Coffee
I've had good and not-so-good experiences here. They now have a spinach and feta pastry that sounded good, and I ordered it today, but it was cold inside. Blech. Another time I ordered their asiago breakfast bagel, which I've enjoyed before, and they just served me the thing on a completely different type of bagel, no mentioned there'd been a substitution. Always enjoy their beverages, but food is inconsistent, sadly. Too bad, since their menu is the kind of stuff I'd really like when I drop by a cafe for breakfast lunch.
Enjoyed the soya Milk Latte. Didn't dine in but seemed like a good place for desserts and smoothies
Garbage
Good coffee shop. Very good service.
Good place to meet friends for coffee. Only problem is that it can get crowded and sitting becomes an issue
Great stop for a quick coffee or sitting down for a visits with friends.
Great customer service!
Freindly service but coffee tasted like it was sitting a while...
Awesome place to eat!
Kimberly and Roopam were so nice. What an awesome place for coffee and a treat.
0 Stars. Ordered two large lattes from here, the pumpkin spice and caramel to go. The cashier asked if I wanted spices powdered on top for both. As I'm a big fan of cinnamon and nutmeg I said yes and was excited that they were offering this option as they hadn't the many times I have ordered in the past. I got my order, left, and when I reached my destination shortly after, the first sip of both lattes made both me and the receiver of the other latte shudder and I had to spit it out. Both drinks tasted like actual dirt. First off, both drinks did not have enough milk and were a very dark brown color which is the opposite of what I want from a latte. However, the worst part is the very spices that the cashier offered were clearly old. They tasted like they had been sitting there for years and had then expired and spoiled. I started to wonder if they trying to use up spoiled spices and that's why they were offering this new option. A lot was sprinkled on and this was the source of the rancid, dirt taste that literally made the drink taste like swamp water. As they were large lattes, this is a massive drink to finish if it tastes horrendous. In fact, it wasn't possible to even drink it due to the disgusting taste and concern that we would become ill. Over $10 wasted. Will not be returning due to fear of future drinks tasting absolutely horrific and concern of if rancid products will be used in the future and cause health issues.
Very good place , you can have almost everything from coffee to desert.
Awful experience! Woman had a problem with her coffee while we were there and the owner started yelling at her and even threatened to call police. Rude and misogynistic. Will never be back again.
I've been going to this place for 5 years, never had a bad experience. Tables get full at lunch time or evening, other than that no complaints. Try the dark roast coffee and the sandwich on the asiago bagel.
Good coffee, Great Sandwiches, Cozy and Free and Fast WiFi
Friendly and good food but expensive
Terrible service, waiting 20 mins for a house blend regular coffee.. Staff isn't trained, lack of cleanliness. I asked for napkins they said they ran out. The display looked sad. Management needs to do a better job with the inventory and train there staff. I will not be returning to this location.
Very good prices high but product is tops
A great comfy place for coffee, a snack or a meal.
Good place
Carmel carrot cheesecake is really good!
Great coffee and snacks.quiet and relaxing environment
Great cappuccino, sandwiches, salads and muffins.
Food is amazing great service friendly staff and cant get any better coffee. Come in sit in comfort and peace and enjoy wifi and amazing coffee or food
Decent place to grab a quick drink and a snack.
Would have gave 5 stars if there was wifi
Very cozy spot for coffee.
Always a pleasure to stop for a warm beverage and a treat. The owners are fabulous and they really are friendly.
Nice atmosphere, good selection of coffee, tea and baked goods. Sugar cookies are delicious!
Might not be a very popular name but definitely relaxing and on point
Cosy, welcoming environment with great staff, drinks, food and deserts.
Typical Ontario cafe.
Loved their service. Coffee good. Ambiance wonderful.
not a good experience. went here on Friday as I do every time I’m in Stratford, since there is no longer one in my city. I got a Oreo frozen ccino like I do every single time, as well as a cheesecake slice. My drink was not filled, and I could still see a lot of the drink left in the blender, so I brought it to the workers attention, she says “well that’s how it’s supposed to be filled, so it’s not my problem” with a lot of attitude. So of course I tell her how when I was there two times on the same day 2 weeks prior and that the drink was filled, she once again answers with so much attitude “well they don’t do it right” then proceeds to ask if I need a fork, with even more attitude. The customer service was terrible, you don’t have that kind of attitude when a paying customer asks a question. If I’m going to pay more than $5 for a drink, it should be filled and I should be treated with respect
After an extremely long day of trying to get home from Algonquin and a very costly breakdown, we met up with an accident at the highway 11 and 400 split. Had been trying to get home since 930 am and this was about 9 hours later. Hadn't eaten since 7 am. So in the process of trying to find an alternate route home we ended up in Stayner. Stopped at coffee culture and unfortunately they got our order wrong. We were so hungry we didn't say anything. Shanna suddenly realized she had made a mistake on my husband's order. She offered to make him some more food, but we declined stating that what he ate was delicious anyway. She felt so bad, heck mistakes happen. she insisted on giving us both a free dessert and told us to pick anything we wanted. I said my order was fine and why should I get a dessert and she said she just wanted to make our day better. What great customer service, that sadly is lacking these days. All the food was delicious to boot and she did make our day better with this simple gesture.
Great hangout spot on evenings!
greatdesserts and coffee shop beverages terrific atmosphere with lots of booths.
Coffee Culture is a place where you can relax with a coffee or a sandwich for lunch. The two people who work there work hard to meet the clients needs.
I ordered from here via skip the dishes as my car was in the shop today. I live right down the street, and when my order came my turkey avocado sandwich (which should have been cold) was piping hot, wilted lettuce, floppy cucumbers, brown avocado, missing the cheese. It was gross, even the bread was soggy. Threw it out. Yuck. The tiny side salad wasn't awesome, but I ate it since I was hungry. The coffee was okay.
A great selection of treats and excellent coffee! The staff is always friendly!
The worst customer service i have ever experienced in my life. Will NEVER recommend this place to anyone and will not be returning. The lady who was serving took issue with my friends who wanted to get settled at the table i was sitting on before ordering. She approached us with a rude demeanor and even when my friend got up to order was continuously talking back and being rude and threatening to call the cops. Eventually the older male worker comes out disobeying any social distancing laws by sitting right beside us taking off his mask to yell at the customer???? A whole mess.
Great deserts. Fresh hot cappuccinos. Friendly staff.
Great space to work, very cozy. I had a white chocolate cake, could've been better. Friendly staff and good customer service.
I've been to this cafe a handful of times this year to get an idea of what its like. The managers are generally cranky and always seem to carry an attitude. Go to revel cafe just down the street, the staff are extremely cheerful and provide a pleasant experience. Avoid coffee culture
The sandwich was awesome!
Great for a sit down coffee
Nice staff and chill place to work/meet with your friends. Their almond cookie is amazing! Highly recommend it if you enjoy sweets.
This is my go to place for coffee for the past 4-5 mos. One of the best Dine in cafe in our locality. I love spending my time sipping a coffee and sandwich on Sundays :)
Visited around 4:30-5:00pm, Great service and atmosphere, amazing selection of pastries and drinks!
I go here in the morning to grab a quick breakfast when rushing to work as it's the only spot open on Sunday mornings. It's typical of Coffee Culture, a step above Tim Hortons but with the generic quality of a franchise. The atmospheric music seems to be always good though. There's lots of space to sit.
Great coffee good
This is the grossest coffee shop I have been in. Coffee culture is supposed to be nice and classy this place is grungy and the service is the WORST! I walk in and the lady at the counter is NOT wearing her mask. She is also the rudest person I have ever encountered at a restaurant. There is literally no one in the store and she was making a huge deal about me waiting till my friend got there to order. She wouldn’t let me wait a few minutes for my friend so we can order together. I gave her my vaccination details and everything. Honestly I wanted to support local by coming here and not go to a Starbucks but it is just not worth it to be treated that way.
Great service, amazing frozen cappuccinos, flavoured iced teas, and lattés (all that I've tried). I love their Cali grilled cheese, it never disappoints! Pretty good desserts as well. 5/5 stars!!!!
Great atmosphere, pretty good quality
We really liked it there. Good coffee. Old world atmosphere. Kind staff.
Love those guys!!
It's a nice cafe. It's very friendly and relaxing and the food is good
Fav place to meet friends. Friendly staff, nice food and drinks.
Great coffee God a great day widh I could get yjere more often
Good coffee and delicious food
Coffee is a bit high $$ but still the best coffee around and a great place to catch up with old military friends
(Translated) Great coffee (Original) Great cafè
Very cooperative staff. Loved the hospitality
No where to plug in lap top, manager had left his papers next to one of two plugs and told me off when he came back because I had found a way to plug in my computer over the back of a chair. Staff wasn’t very friendly to other customers, very sarcastic when there was a misunderstanding with order and muttered under her breath to me about the other customer
Great sandwiches and coffee
service was great. i got a sandwich and smoothie and was very satisfied
Comfortable seating and the smell of coffee is delightful.
I frequent this place on Fridays. The staff are always friendly.
Not the best coffee culture, owner is douche. No wonder coffee culture is not too popular by giving their franchise to inexperienced folks
Just an fyi. Coffee culture's pumpkin spice latte is horrible..and over priced.. My friend and i were just in there and she ordered it.very bitter and wayyy to much nutmeg .I took it back to the counter to the manager, to see if she could get something else instead..or a new one.. He basically said not my problem.. Well we wont be returning and neither should you! #imissstarbucks!
I love the service, Mr. Tariq was very honest with his suggestions and great with the customers.
Far too expensive. Go just up the street to Queen St. Commons where you can have an EXCELLENT cup of coffee for $1.50 lrg, and then buy yourself a goodie.
Exactly what you expect Clean place, friendly people.
The only café to start my day with! If you havent tried it, the power up breakfast sandwhich is a game-changer
Coffee was great loved the service
Love the berry pecan salad!!
My favourite place to enjoy a coffee and something sweet! Would highly recommend!
The worse coffee shop I've been to!! If I could give negative ratings I so would! The lady manager who works here is rude as hell to her customers and accuses people of not buying anything. I came in here with 2 friends and 2 out of 3 of us bought something and she insist on the 3rd person buying something too. Good ambience but its a pity they don't know how to talk to their customers. #UnculturedCoffeeShop #ShutItDown
The best coffee shop ever! You should try it!
Staff does not know what 'latte' is supposed to be; was rude and chewing gum while serving. Manager wasn't nice and professional either. I would not want to visit this branch again.
My boyfriend and I came here and had one of the worst customer service experiences ever. I ordered a “wild rice and chicken” soup which was five dollars for a very small cup of what was just chicken stock with a few grains of rice and one cube of what looked and tasted like processed chicken. The broth wasn’t even good- it tasted like a bouillon cube that had just been heated up with hot water. I was really disappointed with this soup overall and was grossed out to say the least. I mentioned that I was unhappy with my purchase and if there was anything else I could have instead of it. The man I spoke to which I found out afterwards was the owner, explained that he couldn’t give me a refund. I told him I wasn’t asking for a refund and asked if I could try the other soup they had instead and his exact words were, “I told you we don’t do refunds and that would be considered a refund. If there was something wrong with the soup we could do a refund but there isn’t so we can’t do anything”. I would have happily left the store and been on my way if he had some kind of consideration or at least have been polite about it. I’m writing this review (which I normally never do) because this kind of customer service should NOT be acceptable. I would have happily taken any kind of positive gesture or compensation (I was in no way asking for my money back and reminded him of this). Long story short- save your money and go elsewhere. The only reason why this place is still in business is from the tour buses and such that come into the area otherwise I don’t think this guy would be in business with the kind of customer service or lack thereof that he’s practicing. This kind of ownership really gives the “Coffee Culture” brand a bad name. I will definitely not be coming back.
(Translated) Quiet, clean place and good maculato (Original) مكان هادئ ونظيف وماكولاتهو جيدة
Posh coffee shop. Well worth the added cost
I came to the Ellesmere location and was extremely disappointed. I brought in my own coffee and one lady in particular forced me to throw it out. I did with no problem. I then wanted to take a picture of their menu and I was accused of taking a picture of the rude woman. She forced me to show her my phone and my picture. I did to prove myself innocent. She then changed her story and said I wasn't allowed to take any pictures inside whatsoever. That is not true. It's a public place with a public menu. A photo I can get on their website. She then told me I was rude from the moment I walked in. How? Then I asked if I could speak to the manager and I was told she did not have to "explain anything". I said I will be calling back and then she said "seems like your character to do that". I said out loud that this is horrible customer service and I was yelled at saying it's my fault. I plan on taking this complaint higher.
Vaccine on and Coffee Culture...CLOSED..Go Figure..No Business sense at all.
Worst experience, The workers are working overtime like I saw the same man working every day and evening and are unprofessional. The coffee felt old and my table had a stale bread beneath it. Please do not go to this crazy madness.
Nice calm atmosphere. Cozy areas . Good tasting soups and sandwiches....plus.
Closed at 3pm on a Saturday what a joke.
Rude staff that makes you feel like you are imposing on them Love the cheesecake, but have started to get it to go.
Thanks for being open during tough times
Food was Great Service was Great I ordered chicken ceasar wrap Wife ordered watermelon &piistatio salad
Great place with great atmosphere, friendly staff, decent coffee but they close too early.
This location is perfect! The staff was super nice and friendly. I recommend this place to everyone because it’s so nice and quite, perfect for studying or just hanging out with friends. The food is delicious our food came out quickly.
Cozy place at the heart of the city. Clean and a lot of delicacies. A bit noisy sometimes because of the treens
Cute shop, cozy booths. The gentleman took my order was nice. Only here to grab a quick coffee, they make good latte. Definitely would come back to try their food items too
Love coffee culture. Easily the best coffe chain. Good food, good beverages. My only complaint is that they are as prevalent as the other chains are so I sometimes have to hunt to find one
Great little Shop fair prices and very friendly staff
I love coffee culture but this location Markham and Ellesmere the customer service is honestly not good. The lady manager at the cash is rude and looks like she does not want to be there. You will never see a smile on her face infact it seems like it is a burden on her to be there. When ordering a sandwich OR bagel it will take a good 10/15 minutes which explains that they're obviously short in staff. Each time I go there I have to wait a long time for my food. Not a pleasant experience hence my 1 star.
A couple of days ago my friend and I were getting some work done after we ordered our meals/drinks at this location. We were at the booth when the manager of the store came up to us and asked us to relocate, as a group of three were looking for seats. We hesitantly agreed initially but after noticing the relocating location had very dirty floors we explained our rationale for changing our minds, as we did not want to put our coats and bags on the ground. The manager, in a condescending tone, told us that there is a “90 minute seating rule by the booths” that apparently someone “took down”. We explained that we weren’t at the booth for 90 minutes at all, and he proceeded to tell us that the cafe is not a library and we can’t sit at the booth for longer after we finish our meals/if we hadn’t made any “recent” orders (we had ordered just an hour ago). Furthermore, he was speaking afterwards with the customers behind us and proceeded to call us “inconsiderate”. Absolutely terrible management and we will never be returning to this location again. Asking us to move isn’t the problem, but rather his tone, condescending smirk throughout the conversation, and argumentative responses. The manager here may need some additional training on professionalism as this is the easiest way to ensure customers will never come back.
Some of the best coffee in the city! Everything is fresh and delicious. I’m always willing to go out of my way to come to this place as opposed to any of the other coffee shops in the area. Anxiously waiting for the streetsville location to open, but it seems like it may never happen
Coffee was great free wifi
Muffin from the other day not only expensive, but SO stale/old! I had just one bite from the blueberry muffin I purchased and it was so hard & dry, I couldn't continue...and this was in the morning! :O Imagine at night. :(
I was just at the coffee culture on brittania and eglinton. I forgot the name of the girl that served me, but i must say, the best customer service experience!!! She really made my day ????????????
Relaxed place to enjoy a coffee. Friendly service and delicious snacks!
Great service
It lived up to its insauga review. Service was friendly, quick and attentive. Prices very reasonable. English Muffin Combo And Latte under 15 bucks ! Yum!
Consistantly great beverages at a reasonable price.
Okay food, bad seating. It's a coffee shop
Great coffee
Good coffee
Good coffee, delicious pastry and very nice patio. Very decent servers
Very nice place to sip on a coffee!
Always good customer service
Food here is good as I have been to other locations. But this location the staff just doesn’t seem trained. Not really pleased with the service here. The internet wasn’t working, so just asked the staff that the internet is very slow. And there response was “there is nothing we can do”. Was not the response I was hoping for. I feel that they could have at-least tired. Will not be coming back to this location for sure.
Meh, could not understand the employees because of her accent. I had a Feddacinno, I also added some caramel in the mix. It was not really blended that well. Then I got a tart, it was not clear to what types there is. I got this hazelnut one, it tasted really really good. They were not very enthusiastic sounds like they wish to go home
Nice atmosphere aside from loitering people napping.
Good coffee and desserts.
So good. Great atmosphere, and I can't say enough about the coffee and desserts. Recommending to friends and family.
Used a coupon and the staff were confused about it like they have never seen one before. We have been to many coffee culture locations and this is a first one which gave us issues. We aso noticed the staff speaking in their own language which was rude.
OK food/drinks, but hushes customers that take too long out the door?!?
Nice place to visit with friends and have a delicious beverage and snack.
I came to study at this location for the first time. I’ve studied at many coffee cultures across the GTA and had great experiences. However, this location was absolutely horrible. The service was terrible and the servers were immensely rude. When handing me my iced coffee, they aggressively threw and spilled it all over me. Upon closing time as I was packing my bags to leave, they came specifically to my table and said “you need to leave right now” and stood over my shoulder watching me pack. They couldn’t give me 5 seconds to pack my bag. Overall, will not be returning to this location. Although the other coffee culture locations are excellent.
Love the samwhiches here. Lords of parking asst the side of the building. Across the street from a park and just up the road from a family park with pla structure and river with walking bridges
Nice seating for a gathering, a bit pricey but their beverages are all very premium! Recommend this place
Awesome service, delicious food, great place to meet people for coffee, breakfast or any other time.
Went there for lunch. Looked good to start. Ordered the turkey avocado with sundried tomatoes on a chibata bread. Ended up with a very small sandwich with tiny slices of avocado which were barely visable , very little lettuce and the the sundried tomatoes were missing. I pointed that out to the clerk who pointed out that the sundried tomatoes were in a spread of some kind on the bread. This was not in the discription of the sandwich which was posted. It was very bland tasting ,small in size and over priced at $7.99 and total of $11.15 with a bottle of water. Only gave 2 stars for cleanliness of the place and fast service. Will not be returning. Overpriced for what you end up with.
Great atmosphere and helpful staff!
Nice atmosphere, outstanding coffee much better then Tim's or maybe even Starbucks. The food is exceptional. I wish there were more locations
Our favourite coffee shop. The scones are very good.
Great atmosphere, outdoor sitting area is very nice. Has a section with leather couches and a TV, as well as the normal table and chair setup. Not the best spot if you're looking to study, often busy and loud with strange seating layout and a lack of easily accessible power outlets. Menu ranges from modestly affordable to $8 for a slice of cake. Great for coffee and convo not so great for long study sessions. Waffles are awesome. Lack of working outlets for laptops etc. Once they're fixed I'll adjust my rating.
Decent food and pricing. Free Wi-Fi. Parking nearby - free after 6.
Good food, great service and atmosphere
Love this place. Amazing coffee and fresh baked goods and sandwiches
Had lunch there today, FABULOUS!!!! Got the Turkey Avocado sandwich with a butternut squash soup. It was all amazing, the owner was very friendly and very welcoming!!
Amazing place. Love their coffee and cakes
The woman at the counter was so rude to me. I've never been treated so poorly at a coffee shop and definitely won't be returning here.
My husband and I, strongly recommend to stop there for coffee only ,or for lunch. Tidy place with friendly Staff. Interesting lunch menu, good selection of fresh sweets. Many tables were occupied, but we found a space for us,
A little gem. Good coffee and food for reasonable prices. I especially liked their smoothies and coffee.
Feels more like a fast food place than a coffee shop . Good coffee though!
Great food and coffee!
Nice place with great mixed seating layout and lots and lots of sunlight!
Great service. A nice variety of food and drink.
pretty good, a nice break from your starbucks and tim hortons. I highly suggest stoping by with friends to catch up and have a brew.
I go to this place at least once a week. The food and coffee are always fresh and reasonably priced, lots of healthy breakfast options and great customer service.
This is a great place to relax. I also enjoyed the view.
Great place!
The owner seems to lack basic human decency. She yells at people for not ordering enough and not only lacks customer service skills, but simple etiquette.
In town to visit family, they wanted to bring me for a nice lunch. End up getting hair in 2 of the 3 meals. This is almost 50$ for 3 people to get a coffee and sandwich. We aren’t paying that insult of a price for bad service, food, and hair to eat. I will never go to another coffee culture and hope the people who were working that shift do not work with food ever again.
Cool place for coffee and catching up with friends
A great place but, the service was very slow.
The table wasn't clean at all. And I had to wait in front the counter for a bit till the guy showed up from the back. I liked this place in Hamilton but mississauga's is not at the same standards.
The staff are very friendly and quick service but the coffee left much to be desired. The Americano was a bit burnt not sure how You do that. However it does have a good atmosphere and comfy seats to study
Love this coffee shop. Coffee is nice and the space is comfy.
Rude and incompetent middle aged woman there that doesn't listen to your order gets frustrated with you and would rather argue about what the menu says and what you ordered then appease your issue.
This location makes the best coffee in town...
Long wait times. Had a terrible salad there , the greens were not fresh, owner not friendly and heard that they had rats/ mice in the basement. Don’t go there
I have been a customer here since 2012 and I like the ambience and the service. Couldn't help noticing some of the complaints here. It always surprises me how some people expect to sit at a cafe without ordering anything for 20-30 minutes and keep demanding the wi-fi password. In 7 years, no one here has ever been rude or abrasive to me. Rather, I have seen on 2 occasions customers being rude, especially groups of young people, probably students. Six or seven kids crowding into a space meant for four, not ordering anything and causing a disturbance for all the other customers.
I have never been more uncomfortable at a coffee Shop more than here, the owner kept staring at me and my wife. I was wondering if we were the only ones. But other people have shared the same experience about the owner. Please go across the street to revel, which is very welcoming and has the best coffee in town.
Great atmosphere good food & coffee
Can't speak to the food but there was a line inside at the counter with several construction workers who were not wearing masks. They were being served by the staff. We decided not to dine there because of this.
Latte and cream puff was great will surely visit here again
I wish I could give no stars and report this place for disrespectful behaviour and lack of sanitation. The lady who works there has literally no respect. I came to have a meeting with a client and as soon as my client came in and sat down, she ran over and told him he could sit without ordering anything and he had to sign his name at the front. As he got up to do that, she kept going on an on about how he should know better, basically scolding him. I was literally petrified and tried to explain that we will order and we need a few minutes, but she threatened to call the police. I have no idea if this was due to racial discrimination or if she was having a bad day, but it was unacceptable. She was not wearing a mask and tried to get in our face. We left right after but I will never go to that place ever again.
Great service, friendly staff, a lot of different products to choose from depending if you like a strong cup of brew or a weaker one or if you want something sweeter or a specialty cup. Unlike the competitors we have always had a consistent flavor each time we go. This is one of our favorite coffee shops to go too. Fellas this is a great spot to take your wife for a cup of coffee and and a treat, sit down, relax and just enjoy each other after a busy day or week.
All good but I wouldn’t call the background music as “music” because they are just lousy noise! Please change ALL the songs to something relaxing!
Servuce good but food is very mediocre.
As a regular to this place, I find it extremely insulting and disrespectful from the branch owner to show careless about his customers. Clearly making money is over customers respect. I arrived and asked the lady who served me to sit on a corner table which is a big one and I was told sure no problem. Few hours later the owner comes and asks to move me and my friend to a very small table that barely fit both our books and laptops. He clearly said: “I have a group of 5 who needs the table” When I asked for a proper replacement, he didn’t provide and when I said am a regular and this means I should never come back, response was: “up to you” and “This is the first time I see you” seems he has a day job or another business and never came in the morning! When I asked for the mother company complaints email, a guy seems a co-owner or relative to the franchise owner said: “you realize you are talking to the owner” I was astonished!! Should I be scared or worried talking to the owner and complain against their behavior?!! Really bad experience and disrespectful.
Perfect service HEALTHY options
Lovely aesthetics, good drinks and great deserts were just part of the charm. Good service also made for a good low cost date night for my wife and I.
Great food very comfortable atmosphere staff very friendly that make you feel at home they have amazing soup great prices on the sandwiches coffee and teas and out of this world cheesecakes and other baked goods
WORST customer service by this one racist, uncultivated middle age lady in the staff (@ the ellesmere location), who continuously harassed me pick up another customer's stuff - and when i told her I am not touching other people's items, she said "well i saw you talk to them so either you take it or i take it out." I was shocked as to how rude she was speaking to me while I was sitting alone on the other side of the coffee shop and minding my own business, and after ordering $15 worth of their food. I am normally extremely patient and always understanding towards situations, but I felt like I was being attacked and quietly left the place feeling very helpless. There were few other customers who left after me because they saw how rude she was to me. My only request to Coffee Culture, if you want higher sales & customer satisfactory, consider firing that lady. Other than the one lady, all other staff were always kind. Coffee culture definitely lost many customers due to her racist, uncultivated behaviour and she should never represent a food service staff! Ashamed that she still works there after treating people this way. Will NOT be going back as long as that rudy lady is there. Heard too many terrible stories of her, and experienced one of my own now.
Service was terrible. Small coffee shop. The Indian women working there was very rude! Never had anyone speak to me like that. I was so shocked. I bought coffee and was studying. I took out a protein bar from my bag 2 hours into studying and she came and said I had to leave if i wanted to eat that. She stated "this is a restaurant, you can bring outside food, please leave" in the rudest tone! When I apologised she repeated that i should know not to do that in a restaurant. No sense of customer service. The rudest experience. She could of said it nicely. I would stay away from this location. I complained to the head office abour customer service at this location. In addition, the washroom is disgusting!!!
This place has a great atmosphere. I personally never had any bad customer service experience from here. Maybe it's because I always order something. If you like this place, just make a purchase and everyone is happy.
Good food & coffee, clean rest rooms. Nice place to have lunch.
Great little coffee shop in Mount Forest, worth it to stop here for your coffee fix. A little pricey, but a nice treat once in a while, or if you're just passing through.
Went in last week, asked about the Carmel carrot cheesecake, wanted to know if there was any nut in it, as I am allergic. Had 3 employees helping me, including the manager, after going to double check they all confirmed to me there is no nut in it and told me it just contains cheese and carrots. Just to make sure I asked again to reassure if there was any nuts in it, and they told me again that there was not. So I purchased the Carmel carrot cheesecake and took it home to eat. After eating most of it, I started to feel very sick....so then I went online to research the nutritional facts of the item I got on the coffee culture website. Just to find out that there was damn tree nuts in the cheesecake I ate!!! Clearly they are not fit to be running a business. Coffee culture does not deserve to be open!
The food was good but bland. The prices were relatively cheap compared to other places that offer the same things. I myself had a waffle and a chocaccino. The waffle seemed to be more of a cake batter than a waffle batter.
Good atmosphere, clean, friendly staff
Not bad. The place is comfy enough....the coffee is decent enough. Didn't try the food but it looked half decent. A very solid "good enough" place.
Such a great place to sit and enjoy a great Cup of coffee
Owner is very rude. Wouldn't recommend coming here. They removed their wifi, and also blocked off the sockets. They also limit on how long you can stay even if you've purchased items. Owner does seem to care about customers, just your money.
The staff is very rude. Half the time the food tastes stale. And is way overpriced I'd rather go to Tim hortons or commons cafe. I will never buy from them anymore.
If I can give this place -5 stars I could. The level of disrespect and disgusting customer service was appalling. I had been looking forward to go to a coffee shop and dine in. I found an empty table, placed my purse on the table as the worker was busy cashing out another customer and went to show the workers my proof of vaccination. The lady at the counter began to yell at me saying i should have never placed my items on the table and that I should not take a seat before placing an order. I kindly explained that I was going to go check out their menu before ordering and she continued yelling at me. I asked for the manager and the employees continued to ignore me. It seems like this kind of thing happens a lot at this restaurant. PLEASE DONT GO HERE, YOU WILL BE TREATED LIKE GARBAGE.
One of the nicer coffee culture locations I've seen. My barista was a little lazy though, made my latte in under a minute without any art....
Nice and clean location. Nice atmosphere. Decent selection of coffee & tea. A few pastries as well. Cozy would be the best description.
I came in today evening with my husband for a romantic date night to have a Latte and then order later a cake and when I went to place an order the cashier said you need to order two drinks as we can not give one coffee. The customer service is very very bad. He was very arrogant and had a very bad attitude. I manage restaurants in Toronto and my employees have not ever show this type of attitude or bad customer service. Your food and store is of no value if your employees give this bad attitude to your customers. This type of behaviour affects your restaurant. No one will be coming to your store. I will never be coming to your restaurant and will not let any of my group come in there thats for sure.
Decent beverages + snacks. The location for some reason attracts homeless people. Try other alternatives if you don't want to deal with that.
I love to come here to study, the owners are so nice! Their policy is to buy a beverage and then take a seat, and once you're sitting there is NO TIME LIMIT!! - i often stay here until they close the woman at the front is really nice! :)
Expensive
Had great time hopefully come again
excellent place to eat and drink coffee also very friendly people serving in Ellesmere Rd near Markham
I used to come here regularly. Recently though, the tables are dirty. The staff did not clean them after repeated requests. The pastry I ordered was rock hard and so stale that I never saw anything that bad in my life, ever. When I let the staff know the person acted like it was given to me as charity for free. No apologies, no offer to replace and a real bad expression on the face took the pastry from my hand and threw it in front of me and btw no refund! If you are a teenager who does not mind messiness and rude staff then this is the place for you. If you are a grown up person who expects clean environment and friendly service, please stay away! YOU HAVE BEEN WARNED!!
Very, very good coffee. Helpfully and kind staff. Tim's and McD's coffee makes me sick, never had a problem here. Free WiFi, just ask for password.
Great organic coffee. Free wi fi.
Good coffee and service, nice place to sit and work for a bit.
Awful coffee , don't even bother if you enjoy a good coffee..
nice cafe with above average drinks. almost always busy with little seating available
The food and service is always very good here!
Amazing coffee alright prices
The owner needs to learn some customer service. Mocking someone after your costumer asks about why the bathroom lights are not working is very unprofessional. Yes, we know we can use it without lights but would prefer them. Learn some manners and be polite.
Only one staff member respected mask policy, remaining were unmasked. I can understand if they wore a sheild or taking orders behind shielded till, but they were making the food and bringing it out for everyone. Won’t be coming back
Great place can't wait till reopening....
Nice. Smooth rich coffee. Pleasant time.
Every time i visit this location, I am always happy. Great food, hot coffee and the staff is always friendly.
A nice quiet place to socialize with great company. Jen (I believe was her name) waites on us. She was very personable. A credit to their business!!!
Enjoyed my coffee with 1 drop of something and the piece of lemon cake was thick and plentiful. Plus was with my cousin and sat with strangers who were nice and polite. In B.C.
Best lattes ever
The staff were especially kind to my boy. Thanks for the great service.
Staff here are absolutely rude. I witnessed a woman and her grandkids trying to find a washroom to use and an employee of this place told them only customers can use the washroom. I've seen a few other employees arguing with customers who simply chose to sit at a larger table. Will definitely be reporting this place to the city.
The seats are coumftable the place is clean and the food is good
Love the atmosphere, tons of variety on the menu. All the staff are pleasant.
Good overall.
Great service always!
Very friendly staff and cozy place to drink coffee in peace.
The food is amazing and prices are affordable. Customer service was stellar.
Very good cafe with decent interior and staff is so good And really like their power up smoothie
Relaxing atmosphere. Nice place to chill for a bit and enjoy good food and coffee.
Love their house blend. The atmosphere is warm and cozy.
I wish I had an option to give this place a 0 star. The entire staff is certified illiterate, especially that infamous lady who is already very popular in the reviews. That lady humiliated my girlfriend for no reason. She needed some time to order a drink, so she decided to sit at one of the tables before deciding her order, to which this lady started yelling at her for sitting at the table without ordering. It is considered pretty normal at other coffee shops to sit and order but this act of my girlfriend made her so mad that she started bugging her every 5 secs and then started yelling at her. Eventually, she had to leave without finishing her coffee as the coffee was competing really hard with their staff on the level of crappyness. And after reading all the other reviews, I believe their staff is doing this on purpose and may be getting paid a premium on their salaries from their employer to show this kind of behaviour. The employer must be having some "bigger" plans after this place gets shut down as I don't see any employer ignoring 10s of bad reviews unless they don't care about their shop.
Great service. Pleasant counter people who look after you like a friend not just a customer. Clean cozy place!
Coffee was amazing .super fast service. Will highly recommended them .
Great food. Great staff
The English muffin combo is a steal! Great food and excellent coffee. Service was great as well
Average quality coffee, high prices. Seating area is good, lacks wifi and other amenities. Staff are brisk and it is difficult communicate with them. They will literally walk away from you when you ask them questions.
Great food
Coffee is decent, but the asiago breakfast sandwich is the best I've had on planet Earth. I didn't know they could be so good.
Free Wi-Fi and yummy cappuccinos and goodies.
i go there all the time and i love going there!
Nice and clean
Great coffee and fresh eats.
Great service and great atmosphere
Very good coffee and baked goods great coffee and latest power plugs at all tables for laptops
Fast friendly service and good coffee.
Nice hipster coffee place. Usually packed with people.
It’s quit empress by the cafe ,nice decor,music ,yummy food and great service, my wife and my self came for the lunch on Saturday as my wife have some health issues so I am the one take her for different places. As we enter the store I saw so many people seating with laptops . And we couldn’t find a place to sit and we decided to walk out .we just walk out the door and a manger came out the store and she approached us .sir please come back I will arrange a table for you .and we come back and she adjusted some of the student together as student saw a old couple looking for seat they just give us a table .thanks for those student who respects seniors. The manger she is very helpful. We both have mango chicken wraps with soup and a coffee. It was great visit for us on Saturday lunch. We are sure we will be back on regular visit as they have great selection of breakfast. I notice one thing nagtive about the cafe its a lot people even some are single person holding a full booth and many of them just seating not even buy something which not good for business.i would like to make a suggestion to head office should be a limit for staying in cafe ..?? if the manager she didn’t approach us we will be gone and probably will never be back. And I quit sure it’s happand to others.so do something about time limits. All over we really like the cafe. Good food ,great service we are very happy for our visit. Thanks to the manager taking care the seniors.she is very helpful. Thanks
Great service, amazing food. The peanut butter cookies are AMAZING. Also the iced hazelnut lattes are my go to.
Excellent healthy fare. Tons of sweets. Smoothies are great.
Love that the waffles are warm!
Loved it. Beautiful interior. Reminds me of Europe a bit.
Great coffee!
I'm a regular , but today I was asked to leave because it's passed an hour. I was in the middle of a meeting, and I was asked when you are going to finish. Working remotely is now a standard and all coffee shop accommodate. But this is very rude and unprofessional. And it seems from the previous feedback that this is king of a common thing at this place.Any way will not go back there again.
Cozy coffee shop
Polite and Friendly staff on a Thursday @8 pm.
Cosy feel. Good coffee
Owner is rude
I really like the feel of this coffee culture. It's in the same building as the Walper Hotel and the stained glass still says "Walper Hotel". The ambiance is really comfortable. There are outlets in some of the booths for people to get some work done. The service is also friendly and food is the same as every other Coffee Culture.
Love the blts
Delicious wraps good choices of food good coffee's friendly service
What a lovely , clean restaurant. The food is fantastic! We stopped in for a quick bite..and had a great lunch!!
Great coffee but noise place
The service was horrible! Absolutely disgusting and am never going back there again. Most of all the outlets were blocked off and when I tried to use the one behind the booth and let my laptop charge on the booth they told me I couldn’t which I didn’t understand why. Then I put the laptop away to charge and a rude lady came and put my charger away. She didn’t even ask for permission to touch my laptop or charger or even ask for me to move it which I would’ve done happily. The worker there are rude and extremely unprofessional. Also the manager isn’t any better. Please fix wifi because it never connects and for the over priced food, there better damn be outlets and wifi. Please teach ur workers professionalism because even a 5 year old can give better service.
Decent cafe, had a hot chocolate which was your typical hot chocolate. Can get pretty loud if there's a lot of visitors though.
Great location, decent coffee and scone, but aweful customer service. I went there twice for the festival but very unlikely if I can find an alternative.
Friendly staff
Gorgeous location, with elegant fixtures and decent food. WiFi can be spotty from time to time, but I find its a great place to work
Great food fresh daily friend service
Closed when they said they were open. Terrible. I'll never come back.
Stopped in for hot drinks. The wait was very long for specialty drinks that were simply okay. Nothing to write home about.
Gd coffee ..nice staff.. a bit pricey tho..
Very good drinks
I wish I could rate this place a big fat ZERO stars. Their staff was very rude, and has a policy that does not make sense to me in a customer service perspective. To begin with, I thought this place was a nice establishment in the beginning. I order coffee from time to time, and paninis, and muffins, and I brought my friends over to study. However, today, I wanted to sit and wait for a friend from the rain and I sat at a booth for only a few minutes. The barista approached me, and said, if you want to sit by the window, you need to buy something. What?! I am just waiting for 5 minutes for my friend at a place I am comfortable in, where I have been very comfortable many times before, and you give me three options: buy something, move to another seat, or leave. Mind you, the place was not packed. Not busy whatsoever. And I completely understand if it was, then, I would move. But no. It makes no sense to me when you come and confront a customer who is waiting for her friend, and took a seat no one was sitting in. If it was your policy to kick someone out of a spot, or your cafe for that matter, because they want to wait for a friend before buying anything, then put it in writing for everyone to see ... Oh...wait, that would deter business, wouldn't it? Well, if the owner of this establishment wouldn't care because losing one customer today would not really make an impact. But rest assured, word of mouth, and a review like this, would give people something to consider before deciding whether they want to spend money here.
The staff were incredibly friendly! Super kind to us and the other customers that came in while we ate. One of the best customer service experiences I've had in a while.
The most pressing thing right now that needs to be addressed IMMEDIATELY are the state of the bathrooms. My male friend REFUSED to use the rest room because there was excrement on the bowls, the floor was a mess, and the smell was overwhelming. My mother went to use the washroom and the floor was covered in toilet paper and garbages unemptied; one toilet blocked with feces and toilet paper. Dirt EVERYWHERE and only one "functional" toilet. I am APPALLED. Utterly disgusted. Do NOT go here
The vegetarian wrap was scrumptious and hazelnut coffee was spot on
Take out
Nice coffee and desert
Too early in the morning for this much attitude from a server. Everyone else there was delightful as usual but it just takes one person to make the experience irritating and make me not want to come back.
Excellent beverages and desserts
Nice place to go and visit with friends over coffee
This store has a friendly, welcoming staff, and a great atmosphere. The cheese cakes here are delicious, as with the coffee. I look forward to dropping in again.
Great location. Poor service (prompt but not warm)
Visited this place for lunch with family. The staff was delightful & the food was incredible! Definitely a place we will be returning to in the future & recommend to anyone visiting Stayner!!
I love this place, it's very cozy and beautiful from the inside. Most of the time it's quite and suitable for a quiet cup of coffee. The coffee, tea, everything else are great and well made
Very friendly staff. COVID protocols in place. Best muffins ever and the coffee is great too.
They totally forgot my order.. I ordered 2 drinks and a sandwich.. the sandwich tasted really good.. but they never made the drinks until we went and informed them.. she made us reorder it as she didn't have a copy of my receipt...
Great place overall - love the food, the drinks, the atmosphere. And I find the servers are friendly as well. However, I'm giving a 2 star for the manager. When I was trying to ask her a question and she was rude and condescending.
Good
Kids have their own food they made a very big problem about it I must get the kids food from there Even though all the family got drinks from them but they said about the kids food it’s contaminated (French frice and nuggets) I said the kid will finish the peace of nuggets she was eating and we will go They refused and was so rude
Came to the Cafe to work with my friend, waited 5 minutes to even place an order. When we finally went to place the order the cashier advised she wanted to see what was in my water bottle, I advise water. She said I couldn't bring in water because of covid, I asked how my water has anything to do with covid. She said she wanted to see inside my water bottle so I said ok to which she responded she will dump my water bottle to confirm it was water. What?!? Cashier is grumpy (who knows why) but horrid experience. Me and my friend left as we were not going to deal with that energy.
The food was decent...ordered a tuna sandwich and supergreen smoothie and I was quite satisfied...however the service was not entirely pleasant. There were two individuals working there, an Indo/Pak male and Indo/Pak female (for the record I'm also Indo-Pak so I'm not bashing the culture)...The male server was quite friendly and provided good service...however the female worker was just plain rude, could barely form a smile on her face and became extremely irritated in her tone when I asked a simple question about my order...and what boils my blood more is that whenever she was serving White/Caucasian customers she would do so with a smile and friendly demeanor but when it was Brown folks like us she had so much attitude. Typical Brown inferiority complex kissing up to White folks but rude to their own...sickening to see...she needs to fix her attitude or quit.
So I went to the coffee culture situated in the downtown area of the city. The cafe is well located, one street over the Great Lakes, interior is cozy, staff were kinda okay.. food is a bit overpriced but the taste is delicious. I had the chocolate and strawberry syrup waffle with banana slices, whipped cream and vanilla ice cream. A cafe latte (needed 5 sachets of sugar) English breakfast muffin and spinach and feta pastry. I had a hearty breakfast with a good view. Would recommend the place for a lazy Sunday breakfast!
Delicious food and drinks and very friendly staff! The environment is great and very relaxed as well
Good coffee and pastry. I had to shoe proof of vaccination and Government ID to dine in which is the new norm in Ontario.
The person that waited on me was very friendly and got my order correct
Poor customer service. Was asked if I wanted my sandwich toasted - I said yes but not to it being grilled which they did - thanks for asking!!!. They show that they offer 4 types of coffee but unless YOU ask you'll get whatever they decide to give you. Coffees were lukewarm as was my daughter's hot chocolate(actually almost cool). Everything was filled right to the brim which was already overflowing and making a wet mess before we even got to them. Double cream here is like triple cream elsewhere so ask for one and a half if you want double unless you want lukewarm and tasting like watery coffee. Product is good but staff needs a lot more training
Service is always friendly and prompt. The fair trade coffee is always excellent as is the food. A special shout out to the ownership for making this such a vibrant and welcomed spot to go to downtown
Great coffee ☕
Very watered down latte. My wife and I ordered a hazelnut and matcha green tea lattes. Overpriced and poor quality. When I asked for the Wi-Fi password, I didn't enjoy being questioned (by the same person who served me) whether I had bought something. Will not be returning again.
Always love the atmosphere at Coffee Culture... Well priced items too
Great little cafe. Had the power up bagel on the first day, delicious asiago bagel (their specialty) with eggs, tomatoes, and avocado. Their coffee is decent, not the best but definitely drinkable.
Great coffee and treats
Clean friendly and fast service
Horrible customer service from the owner! They made my coffee incorrectly and I asked for it to be replaced and they refused. I had a sandwich and since I didn't have my coffee I couldn't even enjoy it. What a waste of money to buy stale coffee and the sandwich was not even worth it. I have gone to other locations and they are great! This is by far the worst.
Binds minors to an employment contract deducting pay should they leave without 2 weeks notice
I found my favorite sandwiches here. Friendly services, quality sandwiches, hot coffee. Definitely worth to visit more frequent.
History and wide selection. There are booths.
Excellent customer service.very nice cafe ,,coming hear for years ...Best service with smile . if your going to any type of restaurant or cafe your not going to fool around means your going there to give a business. today i was setting in the booth same time a store worker approached a guy and his girl friend with very respected manner as if they are using a Wi-Fi they need to come and grab something as its clearly say Wi-Fi only for customer which is very good thing .but her girlfriend don't want buy anything but want to use all there service which is very bad . now they are putting a bad comment telling a totally LIE about the worker which is not nice MR NIMALAN AND ARANI SHAME ON YOU GUYS TELLING LIE .if i am not sitting beside on you i never know i might think the same . its a simple thing .and your calling your self customer which your not as you never buy anything so what customer service your looking for . sometime i buy small cup of coffee and sit in there cafe for 5 -6 hr they never come to me asking to buy more .its a really shame on people who come in the cafe and don't wont to buy anything and want to use there service for free and than they remind to buy something and people putting Bad comment its a really shame ..in the end service is very nice .
My go-to coffee shop in Port Credit. Love the coffee, food and atmosphere.
Coffee is medicore and the staff are friendly but make you wait. They asked what I wanted, said okay then went and did something else eventually coming back. They did the same thing for the person behind me.
The best cup in town, love this coffee!
Great atmosphere!
Easy going, at least when I was there. Can do laptop work.
Fantastic baked goods. Tasty coffee options. Mostly competent staff.
It's clean!
Food and coffee decent. however owner/management decided to disable public wifi and remove all the power outlets which makes doing any type of work here very limited. Assuming this is for turnover purposes, but honestly what kind of cafe doesn't have WIFI in 2021. Used to be here almost daily, I won't be making a return trip anymore.
Great coffee and nice place to sit.
Great place to go alone or in a group for coffee/tea/latte etc etc also great food and desserts
Good coffee. A bit pricey compared to a Tim Hortons. And being downtown you have to wade thru some of Kitchener's finest homeless people to get inside.
Love their pistachio muffins and red velvet muffins
Great place for a good lunch. I had the pecan, berry, and beer salad. It was really good and they give you the dressing on the side so you can control how much you want
Good spot.. not enough seating at times
Very fast service friendly staff and great coffee.
Best latte in town.
Accidentally bumped into this coffee place. Coffee was quite nice. Service is good. Like that you can sit at the patio in summer. Seats are quite limited but the atmosphere is nice!
Love to stop there for a pistachio muffin.
Came here to have the celebration cake. The staff members saw us standing at the cash and nobody approached us. They continued cleaning and going to the back. Finally the guy decided to take our order, with attitude. Asked for milk in my coffee but, was not given any. The peice of cake that I got was disgusting and had a nasty stale flavor to it. The plates it came in had old coffee stains, we were given no utensils. Overall the the customer service here is absolutely terrible. Would NEVER recommend this location to anyone!
Food was not good at all, soup was watered down you could tell it wasike it had been reheated a few times. Pastry tasted DAYS OLD. The Staff was not very friendly toward customers. It was a nice place to eat a few years ago but not anymore sadly.
Best hot chocolate ever ????
cozy place for small meetups and coffee with a bite.
Great place
Great Service ????
Very very slow. The workers look like the dont want to be there. Dont go here if you want a quick coffee or bite to eat. It will take patience that our veterans have. The workers need more help as only 2 people are at this location in the mornings.
Staff so helpful
Terrible wifi
I am writing this as a potential customer who has never ate or drank here. So why the heck am i writing this review? Well, because every time I come it's always FULL and no place to sit!! Maybe one day if there is a seat available I can actually try your food. Kinda sucks to run a business where it's dependent on the number of seats available. Specifically if those seats can be reserved for almost up to 2 hours +
This restaurant is THE WORST COSTUMER SERVICE I have EVER received if I could give it -100 stars I would! I went the to get a chai chiller with almond milk (which I get all the time at other coffee culture cuz I’m lactose intolerant) and THIS MIDDLE AGED INDIAN WOMAN tells me that she can’t do that because it will be too “watery” and I will ask for her to replace it. MIND YOU THIS IS MY ORDER AND SHE IS TELLING ME I WILL ASK AN EXCHANGE. After trying to explain to her that I get that at other coffee cultures she tells me SHE WILL NOT DO IT. I then asked if I could talk to someone because obviously I want someone to make my drink she tells me she’ll do it but she’ll charge me extra for almond milk which I get in matter of coffee because almond milk is pricier than normal milk but the chiller is made with ice cream mix which is more expensive ( THAT I KNOW BECAUSE I USED TO WORK AT A COFFEE CULTURE) and then I asked if I could talk to someone because this makes no sense and she tells me no one else is there and if Im not happy I SHOULD LEAVE AND THAT SHE WOULD CALL THE POLICE IF I DIDNT LEAVE????????!!!!!!! I was just trying to get an order at coffee culture and I left feeling not only so sad my stomach droped but attacked and mostly scared. Will never go back to this restaurant and advise anyone to stay away to.
Coffee Culture is located in The Walper Hotel, a beautifully restored century boutique hotel. The coffee is excellent, the food delicious & the service was excellent. My big disappointment was the lack of accessibility. As someone who uses a mobility device, just to enter was a challenge. There are stairs at the front, one at the side & no automatic doors. Plus the washroom is in the basement. How frustrating frustrating!!!
Great coffee n espresso
I have been going to this location since it opened and the biggest reason why I continue to do so is the staff. They’re so welcoming and they want to provide the best experiences for their customers. Yes, the coffee is good and the food is tantalizing, but the people that work here are why you come back. Both employees and management do their part to create such a great atmosphere. Bottom line is they care and it shows. It’s always a great way to start my day by having conversations with whoever is in that day. The Boardwalk location goes above and beyond my expectations for customer service.
2020.10.03. One stop today afternoon was at the cafe "Coffee Culture" and eatery in Mississauga. I had my regular hot Americano. Great coffee. Very busy place with indoor and outdoor seating. They serve coffee, desserts, and food such as sandwiches. Great location. All staff busy but very polite.
Mask except people can't go in, don't they know there's a bylaw saying they can't do that.
Great cinnamon scones and a nice place to meet up with friends.
Very nice
Nice place to hang out and enjoy a coffee. Latte was good however, theregular coffee was a bit weak.
Okay coffee. Noisy. Too many tables reserved for groups.
Nice and cozy place
Great coffee
Sad personne at the front. He refused me to eat in the coffee shop when my blood sugar was low and I bought a tea from them and was going to have two bites of my gluten free food I bought next door. I tried to explain to him about my allergies but he told me to eat their food which I am able due to my multiple allergies. He said they have fruits. How does he know I can have fruits?! People doing business with village mentality are not adapted to the 21st century.
Beautiful place
I really enjoyed their coffee. Their fast friendly service was a bonus. Hard to resist their baking too...
Great coffee and great food. Sure sometimes they forget to stir the coffee but it's still great. Nice comfortable seating
Without a doubt the worst blueberry scone ever, just a lump of flour, some inflammatory fat, sugar and a great deal of gluten from over mixing. The organic coffee had no flavour, since cream was added; it tasted like water down coloured cream. In fact Tim Horton, who suck is better, and as a rule I would only use Tim Horton to go to the bathroom, stay far away!
Very classy environment with people working on their laptops. The selection of deserts are good too. Usually very busy.
Rude customer service. To add to my comment from 2 years ago the horrible staff and service has not changed. They refuse to give you coffee cups if you're dining in after 8pm. The close time is 10pm but the staff wants to clean and close so they tell you there isn't any cup and to come see the kitchen if we don't believe them. Store has barely anyone and they said the cups were used for customers. Lazy staff and unfriendly. Not sure if this is becuase she was racist or was a horrible person. This happened twice in a row so I see a pattern. The staff followed us to the table to futher argue and said "it's just a cup". When you go to dine in it's about the experience and atmosphere so having you're latte served in a takeout doesn't give you that. Also, when you ask for the biscotti that comes with your latte she made a fuss and threw it on the plate with my other order. Management needs to train the staff and hope to return here for a better service.
Clean , friendly, good food and drink. Gem of Stayner
I recently was at their other location (1249 London Rd, Sarnia) and I happened to mention that I was celabrating a special event. Not only the server suggested me a special treat (dessert) but he wrote a special message with chocolate on the serving plate. How sweet!! The food is always excellent. The place is clean and the ambiance is pretty cool. The staff is always polite, clean and quick on their feet. Keep up the great work!
It is nice place but who ever run the place is very bad attitude and rude they don’t allow to use there washroom.you have to buy the food and take the food to washroom than you can use the wash rooms I will send a complaint to health Canada and food safety. Their cake also not fresh if you complain no use answer is the get it like that.
Love that place. Only a year old but got my attention for my morning latte or to meet with a client in afternoon. Plaza well known for teenagers from near schools to meetup to show off and do donuts on a fresh snow. Might be interntainy, just look for cops. They love that plaza too.
Felt compelled to write this because it seems like a smear campaign was happening with 3 similar comments posted at the same time... Apologies for the monologue. I'm a frequent patron and I find this place to be really good in terms of service, staff and food. Often times, I'm blessed with excellent customer service and sometimes extra perks, but I think that may be related to being a good customer. From remembering my frequent orders to upsizing at no extra charge, I've seen this grace extended to other frequent patrons as well. Such connections can be made here. I have never experienced or heard of the staff or management augmenting or disconnecting wifi while in the store. There have been times when the internet doesn't work while I'm there throughout the day. But I find, after a simple conversation with the staff, that the problem is either a service provider disruption, or a technical glitch when too many people are connected at the same time. They are quick to resolve it if and when they can. I'm glad I don't always have to use my data when I'm there, but then again, I have my own data and private internet when the luxury of free internet is not at my beaconing call. I'm sure most can understand and appreciate that free doesn't mean guaranted or earned. I would invite any of the complainants to allow I and other patrons free unlimited use of their internet connections whenever the coffee shop is experiencing these technical difficulties. Surely they know what great, robust, trouble-free internet is since they have it and it definitely wouldn't cost them anything extra to share it?! C'mon! What's the password? It's "yeahright." All lowercase. I'm sorry, it's says no connection... -------- As for outlets at booths goes, I've been the unfortunate soul that has tripped over crossing cables from someone plugging in at one table, but stretching the cord to another. I'm sure that, after falling on my face, management felt it appropriate to consider customer safety over the much needed "free electricity" that must be advertised somewhere... Perhaps under the coffee cups? I haven't seen it... Speaking of which, since it's being suggested that the bottom line is what drives the changes at this business, let's explore it - which would be the better business choice: losing $5/month after overhead from an entitled customer who can't charge their devices vs. a $5 million lawsuit for life altering injuries due to management negligence? Hmm... Safety first. It could saves millions. What a nice slogan... ------ I can't speak on other's experiences, but I can use mine to highlight and echo the good things that these people do. You get what you give is a common principle I've learned over the years and I've gotten lots of positives from this Coffee Culture. I hope my personal insight can provide a different perspective to those considering this establishment. Love these guys!
This place is great. It's clean, quiet, and offers fresh quality food with very friendly service. I love coming here.
Very friendly service and the best sandwiches ever!!! Big, very fresh and simply delicious! Will definitely make this place a habit for lunch ????
Coffee was super tasty. Service was quick
Excellent, smoothies and specialty drinks are well prepared, courteous staff
Best cafe in the area.
excellent coffee and wide selection of food. can get a bit loud, which for me does not make it an ideal spot to study. i would come back here though for a meet up or date though.
This LADY has a big problem the minute I walked in she started harassing me and told me to buy again within one hour though I have not finished working on the first order. Yelled at me in front of the whole customer for drinking from my own bottle of water. She deserves to be working in the KITCHEN so that we DO NOT see her UGLY Face.
Good service good food
Awesome environment! Great staff and quality food! Will definitely be returning!!
expensive
Stopped in to get coffee, decided on a bit to eat as well, friendly staff, food was excellent, we were pleasantly surprised.
Great seating and menu
Best coffee by far. Not many around anymore and it's too bad. Always a stop if I'm anywhere around Stayner.
Best coffee shop in mississauga.
Interesting place to get a good coffee
Great ambience , and a perfect taste of beverages
Beautiful room, daily digital coffee.
Bought a tea but they had nothing to use to stir it. It's a coffee shop
Coffee is amazing!! Also the snacks are very good but a little expensive. I recommed the cakes, there all really good, I've had all of them.
High priced bad coffee, it surely isn't timmies.
Great soya lattes and it wasn't a problem to make us the ultimate grilled cheese minus the bacon and it came piping hot on multigrain bread.
Lady manager is a miserable old hag.. I spent nearly $10 on a pistachio muffin that tasted like Styrofoam and a drink that tasted like pure sugar. They couldn’t even give me the change I needed! I will never be back here.. this was a first & a last
Lovely place to grab breakfast brunch or lunch they have outside patio
I am here pretty much every day to get work done and its a great spot. The food tastes great (Caesar salad and the greek yogurt bowl with granola), is made fresh, and is healthy as well. Staff is always good and reasonable. The owner is friendly and polite to guests. Seating is super comfortable and plenty of booths with outlets are available if your laptop needs to charge. The coffee shop is usually full and plenty of working professionals come to get things done - Ie good environment to work.
Great food decent price. Its a great place to get breakfast. Its also really clean and does not have long lines.
I've had reasonable experiences here. Good food. Can get busy, but the staff available manage to cope. However, usually their customer service leaves me wanting to go somewhere else. Hope they can make operations more efficient (e.g. speed of service and better WiFi connectivity) and find ways for their experienced baristas to connect more with their clients' wants/needs (e.g. forgotten orders, etc.). I love this location and want to come back.
Wonderful atmosphere, great coffee Friendly staff A must
Very nice coffee shop. Good selection and prices. Seating is sometimes an issue. Good service.
I really like this place.great coffee house with variety of pastries and breakfast options.
My experience at Coffee Culture & Eatery has been a pleasant one . The staff are professional,caring people who bring a calming effect to the atmosphere. That is rare considering the situation with the current health crisis. I appreciate the service to personal detail .
Went here today, running late for our show Avon Theatre and barely any time to eat. Staff was polite, friendly and fast - they understood we didn't have much time & got our food and drinks ready right away. Food was delicious! And when I spilled my coffee and made a huge mess, the staff hurried to clean it up AND made me a fresh coffee. We were pleased with the place and would come here again. Thank you!
Good service and good coffee but it was very very busy. Order ahead if you can!
Rude managers/owners! I wanted to meet my cousin for coffee and some food there but really needed to use the bathroom first. When I asked the owners/managers (a man and a woman) if I could use the bathroom before ordering, they said I wasn’t allowed to use their facilities before buying something, and the lady even shouted at me that she will call security on me when I tried to walk to the bathroom explaining that it was really urgent (I was stuck on the 401 for an hour on my way there, please!). Needless to say, I didn’t stay. I used to be a barista in the past, and that is certainly not how I was taught to treat my guests!!!
Went for lunch, super delicious. Friendly staff.
Quick and friendly service
Love this location. The staff is great and Sonia the service. Perfect spot to do your work and grab some good coffee with dessert.
Coffee and cheesecake are good but not to on the food
Nice ambience, with good seating. Great for meeting up friends, or even to get some work done. Horrible customer service though! The lady manager needs to learn how to treat people better! Used to come often due to the nice setting of the cafe, but the service turned me off. Try to go to a different location if you can.
Sketchy crowd at times.
Ordered 4 things. A coffee a tea and 2 sandwiches. 1st tea was wrong, had to be remade. Waited about 10 min for our sandwiches. 1st one looked as if there was a spot of mold, unsure but they agreed to re make it . 2nd sandwich was all wrong. Again they agreed to remake it. Waited another 5 min and left without food. $12 and change for a cup of coffee and a cup of tea. 3 of the 4 items had to be remade.
Extremely happy with customer service. Very good location I will return soon
Was not there, went to the bank, give the bank machine five stars.
The food and coffee is great and the owners and other staff are wonderful.
Nice staff. Crowded at times. Best coffee in town that I know of
I have been in this location twice.Last visit was March 3/19 @12:57.Service is terrible (during the 2 visit) Server T. took my order he never never made eye contact or smile. It seems like the two male sever they dont want be there. Server brought the order no words. He never ask if we need anything else or if the order was correct. Last visit i will no comeback to that place.
I think many people have already given their review about the woman working here. She has zero people's skill. She sits in the office unless there are two customers at the cash and makes you wait. Also, what's with the no water in a cup policy? If someone wants to drink water with there order they must buy bottle? I have never heard that before. Do better. ????
Super friendly staff!
I have been to this coffee culture numerous times, and this may have just been a one time experience but even so, it was very unpleasant. I had ordered a breakfast bagel and when it arrived there was a hair wedged in between the egg and the bun, and when I mentioned it to the employees they made a new one, whilst apologizing. BUT when receiving the second bagel there was no refund and the employee who had made the first bagel quickly left with no remorse. Also, may I add she was NOT wearing a hair net. For sanitary reasons, as being the one who is making the food, they should ALWAYS be wearing a hair net and when not they are risking the health and safety of their customers. While a refund was not expected, the extra long wait for the bagel was not ideal. Overall, the experience was not pleasant.
They have good coffee and pastries and also some good healthy options like smoothies and sandwiches.
A nice coffee spot in Lakeview/Port Credit. Coffee and treats are always tasty. The inside is always clean and welcoming.
Great service and atmosphere. Delicious coffee. Tasty bagels and baked goods. Always a treat to go to Coffee Culture Mississauga.
Looks like great spot, However there is no Smiling or welcoming* attitude behind the counter. Food tastes ok. Portions are very poor, ciabatta of the sandwich was old and dry. Espresso was on plastic cup,,even though I ordered to Dine in... The Name and the Actual reality Don't Match. Neutral about what to suggest... Thank you.
Was in there Monday afternoon. Our servet must have been having a really bad day. When she served my daughters soup she basically waved it in front of my daughters face until my daughter rook it from her hand. My sons wrap was clanked down on the table without so much as an enjoy your meals. No wonder there are fewer and fewer of these places left.
Love it. Great service food and coffee.
Nice atmosphere and lots of seating. They are understaffed but if you're not in a hurry, this is a great place.
Great environment, staff are always friendly, service and food are always on point!
Horrible customer service. My friend and I were the only ones asked to show our proof of vaccination. When we brought it up to the cashier she told is we could leave and go somewhere else. I’ve been going to Coffee Culture for years. The Ajax location is always so nice nice and welcoming, it was a shock dealing with the horrible service here. I definitely will not be coming back to this location.
Nice environment. Coffee is decent, cakes are really sweet.
The ambiance of this cafe is quite quaint! The couches and booths are quite comfortable. I do find the prices a tad pricey. However, so are the prices at Starbucks, Second Cup and Timothy's. Even Tim Hortons prices are slowly but surely catching up. It is a local gem in a lower income neighborhood as it is also near UTSC and Centenial College. The people who work there are friendly and kind. They also take time to prepare your food. I once ordered food and suddenly wasn't as hungry as I thought I was. I said I would like it for take out but I would be staying for a while. The guy who waited on me offered to cook it for me prior to me leaving so it would stay hotter, fresher, longer. It made my day! I once witnessed a non paying patron harassing other customers and demanded access to the WiFi. The staff was professional and dissolved the situation quickly by kicking the rude person out.
It's nice place for small meetings with good quality coffee.
Good foods, drinks and dessert. Place were good and service is excellent.
Nice spot to chill, hot choco is really good
Good coffee and pastry. Nice atmosphere too.
Great place for coffee and food/desserts. Friendly staff. Best hot chocolate around!
Great place to go. I had a berry smoothie and a cinnamon scone.
The store ambience is so good to relax
I’m sorry I think it would be a smart business decision to change the hours of operation on google. I mean it says opens at 07:00 am and it’s 7:15. I know the Punjabi lady working there can be extremely hostile and is the “how many items did you buy” in an hr type but if you’re going to be so strict at lest be punctual.
Very nice!
Purchased pumpkin spice chai latte, thinking the combination would be a good idea. The beverage made did not taste like either chai or pumpkin spice. It was disgustingly sweet, despite asking for additional milk for dilution. I spoke to the manager and asked if I could have it changed to a regular latte in exchange, but rather, he answered that what I bought was "made to specifications" and that if I wanted one, I would have to buy it. Horrible service.
This place is utterly disgusting, the lady at the front is rude, demeaning and disrespectful to customers. They FORCE you to place an order before even taking a seat. Customers are expected to rush over to the counter as soon as they walk through the door and order something before even having a chance to choose their seat. They do not give the wifi password out either nor let you use the bathroom. They also force you to order multiple items if you want to stay long. There are also reports of them being RACIST and ISLAMOPHOBIC. DO NOT COME HERE!!!
Unfriendly staff. Would never go back
Nice spot to get some work done with access to Wi-Fi. They have a decent menu selection too.
Nice place to watch vagrants and police officers interact.
Great pastrysand sandwiches. The staff has great service.
Very cozy and welcoming. I like their organic coffee. The muffins are A +
My aunt and I were in line for some coffee and pastries. The male cashier and only cashier was helping another customer when two guys pushed passed me and went to the other register where a female cashier showed up to assit them. I said that we were here first. The male cashier told me its not a big deal and that I should wait. I told him this was unfair and he accused me of yelling at him. My tone did not change so I told him he needs to check his hearing. Well that resulted in his ego being so hurt that he threatened to call the POLICE on us!!! He also told the female cashier not to serve us. In my opinion, he is a sexist. I asked for the managers number and he refused. He said his family OWNS Coffee Culture!!! COFFEE CULTURE this guy is a SAD and SEXIST misrepresentation of your otherwise wonderful company! I will be contacting your head office to discuss this sexist and threatening interaction.
Amazing staff!
Best coffee in town. Rounded taste.
No where to sit at a busy Saturday afternoon. Next in line at cash to order, server opened another cash, and promptly took the pretty girl behind me in line. Don't blame him. Better than serving an old male. This place thrives because of lack of competition which will only last so long. Too small an area for number of customers.
Great staff Great service ????
Visited here with my husband March 6, 2021, around 1245pm. Order a vanilla latte, smoothie and two chicken Caesar wraps. Order did not take long to get. At the time guests only allowed to sit indoors for 30 minutes with 10 total seated at a …
Great service!
Stopped in for some really good coffee. Service is excellent and CC should be commended on such great staff at this location. All covid requirements in place.
A warm, friendly cafe with great food and even better service. A great place to just sit and talk with some friends.
good food with friendly staff????affordable and pleasant to hang out. I love this place????
It is nice and quiet place to take your coffee in!
Cute little place! Best part, they have carrot cake cheesecake❣️ ????
Taste of coffee was superb. Will definitely visit here again.
New spot for nice coffee, waffles and dessert.
Didn't go here. Went to Orange Theory
Great atmospere
Bacon in the BLT was from a box, heated up. Asked for a glass of water. He poured warm water from the tap and handed it to me. No ice???? Asked for a lemon, but he said they didn’t have any. Guess the ice tea has no lemon on the side? Staff was not busy, but tables were not cleaned. The staff didn’t care about customers. We live downtown and thought we would give this place a visit. It will be our last. Too bad. It’s in a very historical building. Coffee Culture head office needs to look into this franchise owner. Business should be much better at this location.
Nice, comfortable place to have a premium quality fresh coffee and their awesome "Power Up Bagel" all at a fair price. I often recommend to friends and coworkers. Keep it up!
Great people. Great coffee and various baked goods.
My favorite work and fun place I come here often I order coffee, tea, chocolate chip cookie, rock slide brownie. And they have plenty of unlimited parking and WiFi. Well decorated fancy coffee shop. All the regulars and new arrivals quickly know that they have to buy something to use this facility because it is not your home or library. But today I witnessed a customer challenge the rules of this place. I was surprised the shop owner had to literally walk up to her to ask the customer to buy something while on the premises and the customer refused and said where does it say you have to buy to stay on the premises. OMG when will the people stop being ignorant and start acting like an adult.
Nice place, clean organized and friendly staff
Very nice service Thank u guys
Decent place, good coffees
Had the worst apple fritter ever at this place today. Hard, dry, stale. The drink (ginger spiced hot cocoa) was fine & it was always good in the past but they need to get outta the apple fritter business. Awful.
ABSOLUTE HORRIBLE CUSTOMER SERVICE. I will never be coming here again. Me and my friend were sitting for 10 minutes when we walked in and deciding just what to order. The lady at the front , middle aged , brown skin with sleek black hair came and told us very rudely how we have to order RIGHT NOW. I told her how I’ve been coming her for years and nobody has ever forced me to order right away ... she fought back with me saying how “ this is a restaurant “ and how I cannot just sit here and not order , however me and my friend were planning to order... I cannot believe the way we were treated. Absolutely horrible experience, and might i say the food is overpriced for no reason.
Yum! Great lattes and prompt service!
The only problem I have is the price is always different
Lovely food and coffee in a nice small town.
Great coffee a bit more then tim hortons but for sure better coffee
Love this place and love the food they pump out. A bit pricey but it's a cozy area to grab a coffee and catch up
Great location along with friendly service and a good selection of choices
The sweets are fresh and can't say anything was bad.
Nice and clean good food kind of noisy
Nice atmosphere.
Great coffee, desserts are so so. The ambience is just too weird... Too many freaks around downtown Kitchener!
I absolutely love this place and the staff, thank you for making my day.
Nice place for coffee lovers.
nice staff and a comfort spot to sit and relax
Good coffee
Service is fine and the snacks/coffee are great (they also have ice cream). Great to talk to someone or do mostly offline work. Warning for laptop workers! The wifi wouldn't let me use indeed or the federal job website, or the MOOC website I needed. Very frustrating.
Delicious drinks and food. I recommend the Chai Latte.
Good foamy capacino y great carol cheesecake!
Amazing food and service is BRILLIANT
This cozy cafe is an excellent spot to relax, study and catch up with people! The customer service is organized and great! Their food options are tasty. Try their chocolate avalanche!
Manny and Rosa are the friendliest people you will meet! Their staff are all just as friendly and the service is excellent! My husband and I used to have a weekly date night at coffee culture when we lived near enough. All of their product is delicious and prepared perfectly! In the roughly 5 years I have been going here I have never been dissatisfied
This is a place to visit when in the area. Great staff and well the muffins, cookies certainly are to die for. Clean and well managed. I can go on but when it comes to everything for a great coffee and eatery, the name says it all. Till next time, cheers, Norm.
The coffee is really good and the food is amazing.
Great place. Manny is the best.
Good coffee, yummy samages. Somehow this giant cathedral like building can feel nice and cozy.
Expensive but Nice place to sit comfortable & enjoy your company.
Trying to compete with the big franchised coffee companies. Great idea, stick to the basic coffee if you patron here. Good atmosphere.
Owner isnt a nice person
the cheesecake is amazing
Just like the other ones
10 start for the service and HOT CHOCOLATE,.. I was amazed by the price too.. It is relevantly cheaper than coffee lodge with better taste in coffee.
This location always seems to be busy as there are times where you are unable to sit. The food was absolutely delicious and the drinks were great. I really like the variety. The service was a bit slow, which I did not particularly like as the line wasn’t even big. Overall, great place to have a coffee.
Not my cup of tea.
Friendly, helpful staff and owners. Good atmosphere, WiFi and food. Organic free trade coffee is the best coffee in town, the cinnamon scones are a must and the specialty cheesecake needs to be shared. They also have ice-cream!
I frueqent this location quite often as I enjoy the coffee and really like the atmosphere. I usually don't have a any complaints; however, on at least 3 separate occasions I've gone here during their posted hours to find that the store was already closed. On one of the occasions it was 2 hours earlier than the hours posted. I've also been in the store and told I had to leave because they were closing early. Also, if I'm just stopping in to grab a coffee and there are more than 2 people already in line I usually leave and go somewhere else because the service takes forever as soon as anyone orders something other than a coffee. It's not a reflection of the service itself, which is always great, but there are only ever 2 or 3 people working at a time so it doesn't take much to get bottle necked.
Great place, lots of different things
Good little place to sit and enjoy coffee while perusing their free wifi!????
Awesome service food is always good as well as their beverages
Good coffees and cakes but pricy.
Not overly impressed when the staff pulls out the vacuum at 9:30pm. Kind of difficult to have a decent conversation over the noise and ruins the atmosphere!
I had made a phone call and asked if they had any white chocolate cheese cake and the lady gave me so much attitude and answered like she didn't even want to talk on the phone. Then when asked if she could cut a slice and put it aside for me, she said " She was too busy and could not do it". Such poor customer service.
Nice environment good options
We’ve been going to this café for so many years now either with friends or families. I would say that this is our HAPPY place. We’ve shared so many laughters and great memories here along with the great selections of drinks (hot and cold) …
We are a regular here. Love the ambiance and the comfort of the seating. Tried the food once and would rate it as ok. Enjoy the variety of hot and cold drinks. Service is also good. Outdoor seating is limited.
Coffee was good. Seating arrangement was good too
Great food, excellent customer service and a pleasant atmosphere to gather with friends
Very nice server and very good food,I am definitely coming here again
Great food. Great atmosphere. Staff is always pleasant and very hard working.
Absolutely terrible. Worst experience in a Cafe ever. The owners only care about making a profit and kicking people out as fast as possible. If I could give no star I would. Me and my sisters went there to study and to have lunch. The restaurant was completely empty and they kicked us out to leave tables for other clients when no one was there and since they have a 60 minute time limit.we were buying food and made it very clear that if people came in we would pack up and leave to offer our table to someone else. The entire time we were being stared down as if the clock was ticking it was very clear we were unwanted. I have worked in customer service my whole life and I was appalled by this service. They insisted we leave when the restaurant was empty we were quiet and buying food and the restaurant was empty.
Awesome. I love this place
Oh nothing but the best. I'm pleased with staffs service. I've never seem Pistachios muffins in Toronto. I had my first experience Pistachios muffins in Woodstock at Coffee Culture so good. I do enjoy all their treats.
Good place for coffee + where you can park under a covered parking area, especially when its freezing rain.
The staffs really nice and the food is average But they hv free wifi and good coffee
I have been to a few Coffee Culture locations in the past, this location is by far the worst. I asked to purchase a latte and I also wanted it to be double cupped. The response which was given by the punjabi lady was, "no we don't do that". I explained, "I am taking the drink for someone else and I would like it to stay warm". Her response, "No, you can have a sleeve". My response, "I do not want a sleeve as it doesnt do anything, I will pay for an extra cup." She refuses stating its her policy. I choose to leave and purchase the same beverage at the ajax location (which is amazing). To summarize I drove 20 min out of my way to get a drink for my wife. My point is why is such a rude owner operating this location and destroying the reputation of coffee culture. I am not entering this location again.
My friend and I always come here to study in the afternoon and evenings and the baristas are always lovely and willing to help when we are often undecided. It is obvious they work hard and are always delivering a great customer experience. We have been coming here for years and it is always our first choice for study spaces since we love the staff :) Keep working hard! - Mackenzie & Lauren
Great variety of sandwiches and delicious smoothies. You have to try it. The atmosphere is friendly and cozy. Thank you Jessie and Mike
Love this place! Great atmosphere and really friendly and considerate staff. Everything I order from Coffee Culture is always tasty.
Very nice setup. I like the coffee and a muffin deal ????
Best place in town for breakfast and coffee.
Loved this place . Always i visit here with friends
I visited yesterday with my friend as we both had shopped and come for good coffee but the lady who seems to be owner or manager rushed towards us and yelling at us by saying outside food is not allowed please throw it and we were like its our shopping bag and instead of apologizing she said you guys need to order before having a seat in this cafe.... like seriously "aunty" wake up this is not the only coffee place in town you guys really need to come up with good service and top of it she was keep on staring at us and telling us to fill the form with details rather than grabbing coffee...really disgusted with the place and the environment this lady created for us!!!!! hardly stayed for 15 minutes... i should not give a star also but without that i cant review you guys!!!! hope the owner read this msg and apologize to me.....
Great atmosphere with the fire place seating. Delicious strawberry smoothies.
Love there sandwiches staff is very friendly
Fast service and great food
Light,tasty and nice environment!
STAY AWAY!!! I just came back from this place. It is unequivocally the worst coffee establishment I have EVER been to. I waited in line for a good 5 minutes, the gentleman at the cash register skipped me and took the order of the guy standing behind me. He realized his mistake and I finally ordered my frozen drink, only to wait AGAIN and have 2 more customers receive their order before me (despite the fact they paid after me), they were about to skip me yet again, until i reminded them I was still waiting. The guy rudely glanced at me as if he was annoyed, and got his coworker to make my drink and moved on to the next customer. It's beyond me how this business is still open. Worst customer service ever.
Love the atmosphere food is fantastic
Low backgound music .clean.comffy booths beautiful woman serving and customers. Had darkroast coffee and cheese broccoli soup very good. Vrery nice atmosphere..jst ate again omg awsome clubhouse and roasted red peper soup yummy.the girls make you feel like your at home .
Breakfast sandwich ????
Food was alright.
Good decor with a nice atmosphere. It can get really busy on weeknights and weekends. Also recommend getting standard drinks (like lattes, cappuccinos, coffee) as opposed to stuff like specialty lattes since they tend to be extremely sweet and underwhelming compared to ones from Starbucks.
Very tasty
Great coffee and Dessert
Literally the stingiest establishment I have ever been to. Wish I could give y’all a 0 star. They require you to purchas an item if you want the wifi password (which I understand). However, I have been a regular customer and today I bought my usual coffee while waiting for a friend. My friend eventually arrived and sat without buying anything... 10 minutes later, one of the workers goes up to my friend and says “I have been watching you for some time and you haven’t bought anything. You need to buy something or leave”.....???? This is wildly disrespectful and disgusting. You clearly do not value your customers or your image as a business. This makes your business look pathetic and unprofessional.
no wifi, no outlets???? do not come here if you want to study
Awesome place yummy food and tasty hot chocolate
Try the apple cider with a shot of caramel! It's such a fun and festive drink. It is very sweet.
It was my second time to this location and again a terrible experience. Went there yesterday and the stuff was too rude and unprofessional. They misbehaved and denied service just because they were asked to open a ketchup packet and put it on the sandwich. The girl there argued instead of serving. The whole experience was so disappointing. The attitude of both the workers was not at all acceptable. Wouldn’t ever go back to this place.
Went a half hour to 4 and the women working were absolutely ignorant... almost seemed they were mad because they wanted to close... will not be returning.
Chill joint......wifi works well.......
Great service and atmosphere.
Choco butter tart was good
Nice place to enjoy a coffee.
Love the coffee here. Great job guys
Good food and coffee
Very comfortable
It's a nice place to sit down and have a coffee and its quick to pick up a coffee while waiting for a bus
wifi is atrocious
Good food, consistent coffee. Friendly staff.
Very good coffee. I ordered Oreo. It was so good and I love their sandwiches.
Great place, friendly staff. Usually very crowded. Still a great place for a cup of coffee and conversation. As a first date location its second to none.
I love coffee culture.Nice atmosphere,great food and the staff is superb!
Very rude and racist. They will only give you the wifi password after you buy something. The indian manager and the white waitress are extremely RACIST
Clean appearance. Good coffee Smooth flavourful Well priced And great to take home Warmly decorated Prompt service I like this boutique coffee shoppe
Honestly if I could give this place one star I would. The place looks really nice from the outside but their customer service and products are beyond terrible. One of the employees gave my friends and I hardcore attitude from the moment we walked in and kept rolling her eyes. Meanwhile, they would treat white people with utmost respect and kindness that they failed to provide to all customers. So If you’re a person of colour or a visible minority, PLEASE AVOID THIS PLACE IF YOU ARE. Then, I ordered something relatively pricey to make our experience a little bit better and it’s the worst thing I’ve eaten in a while. I couldn’t even finish it from how raw the waffle was. The fruits were good though I’ll be honest but I mean what do I expect from someone who can’t even smile or avoid giving attitude for no reason. Overall, the employees here need serious customer service training to improve their overall experience for customers. Also, their wifi is pretty terrible, so if you’re a student, also avoid this place because you will barely get stuff done.
Great atmosphere,,great place to read relax enjoy good food coffee
Great service,and as quick as could be with the amount of people.
So glad they are open again.
Taste was amazing . Super quick response.
Great place that can serve many purposes: group gathering, family gathering, study, romance, business. Deserts are amazing specially the white chocolate cake
Loved your service. Thank you!
Yummy food but ask for your coffee double cupped. It's stupid hot. :(
all day breakfast and great cafe options
Wow, excellent quality and service.
Good coffee and treats.
Nice little place with great service. I miss the summer days patio
Good coffee and treats
Amazing and fresh food! Usually busy but if you’re strategic with time, it’s all good!
Great service, beautiful atmosphere and great coffee!
Great food, great coffee and awesome service. Highly recommend. Will be back for sure.
A very nice and clean place to grab a coffee very welcoming
This is by far the home of the best coffee in Sarnia . Every coffee is consistent. I swear by this coffee. Anytime I feel the need for a coffee , this is where I go. Great food , great service , great atmosphere!
My perfect morning is spent drinking coffee, eating powerup breakfast sandwich and reading the newspaper at this cafe. Even at lunch time i also usually come with my friends bcoz this place is nice to visit with friends, family as it has great sitting arrangement and variety of breakfast and lunch options with nice music. Mostly my friends like here is cheese cakes and spinach pastry. whenever i go with my friends lady working their always helps in arranging booth for us bcoz i visit usually with 6-7 friends. she talk very nicely and politely with smile. Even i saw her helping their customers whenever they face problem of sitting or any other kind. she pay great attention to help the senior citizens in serving them and arranging seats for them. I always appreciate her welcome and help. Even i recommend my other friends to visit this place their families, friends to spend time in stunning environment of cafe.
Best latte in town!!
Great coffee.
I've been going here for a while now and always get good service. A little crowded, especially on the weekends but that's to be expected.
Cozy place for coffee and tasty sandwiches.
Had a coupon for 2 for 1 lattes, so went in and had them. Very poor quality-McDonalds are better. From a machine. Glad we didn’t pay $6.00 each, which was the regular price. Very dusty and dirty inside. Too bad, because it’s a great location with lots of comfy booths.
Beat coffee and greatest service in the area highly recommended!!!!
Great Coffee, Wonderful Owners !
Nice place to meet with people. Coffee is ok. Ordered an extra shot of espresso and couldn’t believe the up charge. Wow. You have to change that.
The last 2 times I visited this cafe, it closed AN HOUR EARLY. In November 2017, the server came to our table to let us know that they had to close early because the cafe wasn't busy enough to stay open (after I had just spent over $20 on food and drink). I was disappointed to not have the chance to finish my drink and conversation. Last week I returned and had the same experience! I chose this cafe because it posted later hours than Starbucks (I actually drove further to this cafe because we wanted to stay late). At 9:56 the server came to our table to tell us that they were closing at 10 (even though the sign on the door said 11pm). After discussing our frustration with the server, we were told that the owner of this location tells the staff to regularly close at 10, rather than the posted time. I wish the store would update the sign and online listing to reflect actual hours. It's a nice atmosphere and a decent menu, but after experiencing this aggravation twice now, I will certainly avoid this location in the future.
Service great.
A tad expensive compared to say Tim's... But awesome menu!!!
Amazing service and coffee.
Great place for meeting clients, soups and sandwiches
Impolite Indian middle aged waitress with no manners at all. Not very professional staff.
Convenient downtown location. Friendly staff, nice quiet atmosphere. Coffee and baked goods are great. Has become a location I visit regularly.
I came here with 3 friends to catch up on some school work and after sitting for 30 min and purchasing 3 meals and 4 coffees they disconnected the wifi (even though there is a sign that says 'Free Wifi' at the door. After asking the workers about it they rudely said they will 'reboot it' and 30 minutes later no changes to the wifi were made. After reading reviews I noticed that other customers have had the same problem with the employees turning the wifi off as soon as it got busy in hopes of people leaving. All plugs are also covered so you cannot charge any devices. The service here is absolutely ridiculous and I don't appreciate being mislead and lied to by the employees. SPEND YOUR MONEY SOMEWHERE ELSE FOR GOOD SERVICE.
Horrible experience. Owner removed the outlets throughout the store so you cannot come and sit with your laptop or charge ur phone, he banned access to the wifi to his paying customers and on top of all of that -- he charges for the littlest thing on the menu....you want whip cream on your drink? Well that's going to be 50 cents for you, whereas every other coffee shop offers it for free. I used to come here pre-covid and spend a minimum of $15-$20 daily, while I sat for a couple of hrs to get some work down (i never sat on a table to ensure that customers that came in as a larger group had access to a table, so i sat on the single couch). No way am I going to continue spending my money in a place where this sort of greedy and detering tactics have been placed.
Great food and gorgeous decor
Always a good experience.
Nice coffee shop
Love their coffee and sitting area is very neat and comfortable!
I tried the mocha latte and it was excellent. Both it was spot on. Very cozy place, good for informal meet-ups. The sandwiches are a little overpriced tbh like the tuna breakfast sandwich for 9 bucks. Wi-Fi password system is a bit strange but its not a big deal, overall a great place!
Their iced/frappe coffee and food beat the heck out of Tims or Starbucks any day.
Great staff and food
Good coffee at a fair price but the location on Ira Needles Blvd could use more counter help between 7 and 8 am.
This place has no outlets, so if you're coming here to study then you're probably better off going to Starbucks. Each booth outlet is covered with a plain plate
Aaron did a great job keeping tables clean and cleared!..It was exceptionally busy as well..Thanks Aaron!
I like it
The owners are very kind, are very polite and helpful. Never had an issue there.
Good sandwiches and very nice tea!
Coffee cultures in general have good drinks and cakes. However, it is always a hit or miss on the freshness of their products. I regularly buy their rainbow cake and always make sure I ask for a fresh slice. A few days ago, I called in to place an order for pick up and was given a stale piece of cake. When I contacted them about this, instead of them offering to replace my cake slice, they told me it was my fault for calling ahead to place an order; they elaborated by saying, "this cake dries out very quickly and I recommend you don’t place your order a head of time next time". This was a ridiculous explanation since it takes me exactly 6 minutes to drive from my workplace to this location. I personally won’t be going back here, but lesson learned... check the freshness of your desserts before leaving their store.
Not fast service, or good food but a nice place to sit and drink okay coffee
Great coffee love it
Very cozy atmosphere. Will go again!
Cozy and warm coffee shop. The beans and regular coffee were good. The cage offers a selection of sandwiches, bagels and desserts. The price was reasonable and the products were tasty. A good place to have a quiet break.
Great place for lunch or just a latte. Friendly comfortable and clean ????
Fantastic service and food!!!!
They have the best coffee I ever had before and I will go back later
They removed all the plugs and their WiFi is terrible. I guess they're trying to prevent people from studying or working here for long periods of time so if you go, charge your devices beforehand.
The young lady behind the cash was quite pleasant as was the busser however one of the older female staff members spoke quite loudly and rudely at me when I tried to sit in a booth. She told me the booth was for a MINIMUM of 4 & pointed to a sign that said for NO MORE than 4 & continued to berate me once I pointed that out. No More than 4... that means 4 is the maximum not the minimum.
Absolutely unbelievably rude lady who claims to be the manager/owner. She never smiles and is so rude to people. Every time I've gone I see this rudeness. Then today, I sat with my coworker who had already ordered and was waiting until the line cleared until I ordered for myself. This rude lady comes over to take dirty plates away and tells me I need to order something. She looks at my coworker and tells her she knows she ordered but that I have to still order ....Right in front of me. And this was not said in a friendly way. When I went to "order something", I told her how rude she was and she got totally defensive!! I've never, ever experienced customer service like this. We'll never go back....And I will be telling everyone else I know who goes here. Lady, you're ruining your business...If you really are the owner that is. ????
I would give a minus rating if that was possible. I went to this cafe today and the lady working there with no manners whatsoever, came to me and started yelling at me that I just sat there without ordering anything first. I checked on google and all the recent reviews have mentioned this woman being rude. The fact that she is still working there only means that the business owners want to file for bankruptcy!!!
Stopped in to gab a coffee and a bite to eat between meetings. While trying to get some work done, I was constantly bothered by staff telling me I had to leave within the hour. I got absolutely nothing accomplished and couldn't even enjoy my hot drink in peace. I'll stick to Williams and Starbucks ... it just wasn't worth the hassle.
Avoid this place from 6am to 5pm! Management is in during those operating hours and sadly they give the worst customer service! Also, if you had purchased a gift card and received a $5 reward card, you cannot use it towards combos only on single food or beverage items. (I was rudely told by the lady manager. Again, void coming here when she's here!!) If you also happen to sign up for the VIP program on their website you do eventually get coupons sent to your email to use in store. Don't forget to print them out or else they will not honour it. But if you do happen to forget to print it out count it as a blessing. As every time I present a coupon to the female or male manager I ALWAYS get questioned where I got it from as if it made it myself just to get a discount/promotion. Shouldn't they be aware of their own site/VIP program? YES! Anyways, hope you all receive better customer than I did!
I go to this cafe every morning, and I'm surprised with the bad reviews some people write here. I suppose they don't like to spend a toonie and get a coffee. And get upset when they are asked to do so. I get a coffee or sandwich every time, and I sit for hours sometime, no questions asked. If anyone doesn't want to buy coffee or food at a cafe, why bother going there?
Great place, great food.
Nice coffee and sandwich place.
Weak drip coffee. Good but expensive deserts.
Use to be a great place to go have a good cup of coffee but not anymore. The owners are extremely rude! He is always on his phone. The tables and floors are dirty, cold inside in the winter and hot in the summer, some of the booths are broken/ripped and propped up by tables, owners rip off their customers they always round up a large coffee is $2.72 should be $2.70 not $2.75 when paying with cash. The owners give their employees very few hours and make them split their tips with them. After you order your over priced food you sit down to no wifi and this happens a lot. The owners have run the business into the ground!
Delicious coffee and eats...and motorcycle meets
Friendly service. Nice selection of tasty food and beverages. Pleasant atmosphere.
Not so tasty coffees and desserts.
amazing baristas every time I'm there! Friendly and helpful. Run by two lovely women!
Brilliant as usual
This is the 1st time coming to this Coffee Culture on Ellesmere. This place is great with the food and atmosphere, really was enjoying the time here with some friends, until I saw one of the worker I believe she is the owner (the lady) being rude to a customer and telling them to either buy something or leave because you can't stay in this place without purchasing something. Later on in the afternoon around 3ish I went there to wait for a friend that was coming to pick me up from here it was pretty much empty and I was just sitting at the table and she came up and said to me to purchase something, I told her that I was going to leave soon and I wasn't going to be buying anything, she gave me an evil look and left. Forget the part that I told her I wasn't going to buy something but she just came to me while there were no people around me. I was there for only 10 mins before my friend came and within 5 mins of me being there she comes and tells me to buy something. I mean I was not disturbing anyone or people weren't waiting for the table, why would you choose me to come and say that I mean come on I was only there for 5 mins and you want me to buy something, I mean I wasn't there opening up my laptop and doing work I was just sitting there and waiting. Can't believe the staff here. Note to owner: If the owner of the establishment is reading this please take this advice. If the lady is not the owner please fire her it would be a great help to your business. Also, if she is the owner :( (so sad) tell her to go learn some manners and how to communicate with people (the Canadian way), because her tone and look is not good for business. Also, I understand that you are trying to run a business and you guys invested a lot of money to run a business but people normally just come for the food and atmosphere and a great customer service. Your establishment has great food (little pricey) and good atmosphere but bad customer service. Make some adjustments and people would love to come to visit and write great reviews.
This place has a very nice atmosphere. I have been there about four times. Spent about $20. each time .My problem with here is that there is always student here with one cup of coffee for hours taking up the tables. Today there were three tables which can set four and there was one person sitting there with the whole table and seat taking up with books laptops and there coat. They must have spent under $5.00.
Good service with smiley faces. Nice coffe and desserts.
Made a really disgusting pumpkin spice latte...wouldnt fix or replace the cup. Customer satisfaction isn't a priority
I never leave reviews but the owners at this location are horrible and have been horrible for years!!!!! Stay away go to the one in Ajax!!!
Great coffee very friendly service
I like the cleanness the service and the food
Fast service, fresh sandwich, great taste.
Delicious baked goods and amazing cheesecake!
My latte and muffin were yummy! Staff was compitant and friendly.
My friends and I stayed here for HOURS at one point to chat. It was my first time at this cafe and I really liked my experience here. The booths are comfortable, their all-day breakfast waffles are pretty good and sizeable, and their staff members are super friendly. Though I do think they would do well with a buzzer-type system when food is ready. Otherwise, I do see myself coming in again!
I put a review for the wrong place and cant seem to delete it so sorry
Love with the coffee here...
This is the perfect laid back place to hang out with friends, finish up on some work, or just relax all with good coffee, iced drinks, food and sweets!
Nice place. However 6.95 for a scoop of ice cream. That's totally a rip off. Dairy Queen is cheap and is just down the road
The best place to relax and do some work. The staff are amazing and their cappuccino is just perfect. Usually it's full but you can wait till someone leaves
I would give this store a negative rating if I could. The owner is so rude and impatient. Yelling at customers and rushing them to order in order to sit down. Don’t recommend going here.
Cozy place, quiet and lovely. Wonderful place to study and spend time with family and friends.
It's my second time at a Coffee Culture Café and I'm so glad my friend recommended this place! The food is delicious; they have a decent variety of items on the menu, I tried a soup (it had onion and mushrooms, but they have others), a chicken Caesar wrap and, oh my goodness, a carrot cheesecake, accompanied with black coffee...perfect!
Great food!!
Very nicely built. Feels like an amazing place to sit and have a cofee. Very nicely organized as well. It was pretty impressive
Great selection and coffee. Love this place but it gets too busy.
Pistachio muffin is the bomb
Everytime im on the boardwalk i try to stop in here for a cappuccino. Never had a problem it always tasted good.
Expensive but so worth it great staff, good drinks my favourite the mango chiller and great cookies!!!
Great atmosphere....unfortunately the cold air blew right to our table everytime the door opened
Great hospitality and great food
Awesome place and amazing service!!
Good service friendly faces
Love it
They have some nice stuff like cakes, cookies and waffles but the servers are rude and I had to get there attention anytime I wanted anything no one really ever came up and asked if I needed anything
Very welcoming! Great staff for my first visit to this location. Enjoyed my stay and very good coffee! Served right in a mug! Will visit again!
Great breakfast, but employee need tolearn more customer care.
I loved the food but the customer services is really bad starting with the lady at the cashier.
We held multiple interviews at Coffee Culture in St. Thomas, and Andy and the staff treated us fantastically all day. Enjoyed both coffee and their lunch menu. Thanks guys!
Always friendly and very fast service.
Expensive
Good service and food, buying too much food will bring a higher bill than your average coffee shop- even trade off for location
Nice hot and fresh English muffin egg and sausage breakfast sandwich. Lady at cash not the friendliest when I asked abt butter for croissants said they don't have sides??? Also very slow at taking my order. Otherwise good....customer service could be better
Love this place
Love this place. Great coffees and equally great pasteries
A nice place to go for coffee. It is usually full inside with people talking
Great experience reasonable price very tasty
Thanks for the great service
I like their coffee
Went in this morning and an elderly employee opens the door and says "Good thing it's 9 or I wouldn't have let you in" ...good thing I showed up when they open for business? She needs to learn how to greet guests.
Staff are very nice. Coffee is good and apple fritters are tastey
Edit: other reviews have similar experiences. I’m assuming that they reply to negative reviews with 0 action on improving Ordered a meal and a coffee (and my friend also ordered something from the menu). We were only there for less than 2 hours when the manager asked us to move our seats for a 3 person party. We said no (we had a lot of stuff and honestly, we had only just gotten the seat half hour earlier when another party left) and apologized. There were also open seats in the café and we were confused as to why they couldn’t be seated there. However the manager started getting very defensive and upset, and continued to speak to us in a very condescending tone. He told us that this isn’t a “library” and that there is a 90 minute seating limit. He also told OTHER customers that we have no common courtesy???We said he hadn’t seen us buy anything in a long while (I had just finished my coffee and wrap 10 minutes ago). There were other tables open, and there were other customers who had been seated for longer than us. He said that there is a 90 minute policy sign but people had removed it (okay so then replace it so other customers know about it?) We were the only female table as well so maybe he thought he’d be able to convince us easier?? We felt unfairly targeted by the manager and the tone he spoke to us was appalling. You should not be calling customers uncourteous in front of them to other customers. You should make the party aware of other empty seats they can sit at instead of removing customers.
Very good food...friendly staff and love the decor and atmosphere. My new favorite coffee shop...forget Tim Hortons or Starbucks.
Just a coffee or a light meal you will find the owners and staff make you feel at home.
Good place. But one of the one on the cash she was kind of rude with her fake smile. The other one she prepared my food was nice.
Plenty of seating, good selection of coffee and eats.
The breakfast sandwich was tasty and fresh and I enjoyed the iced coffee. The apple fritter was super small ($1.79) and not really fresh. Was expecting something pretty fresh and tasty for the small item with the larger price tag.
Always good experience
Unfortuneatley i have to pick one star although it deserves 0. The service given by the indian guy working here clearly shows he doesnt like his job. I would rather have no service than service with an attitude. Customer service is clearly not for everyone.
The place is beautiful, and the coffee is the best.
Good coffee and good asiago bagels.
Very friendly!
Great as always! Friendly staff always remember my coffee order!
Deserts are great here
Ive been going to this cafe for a couple years now. The atmosphere is always welcoming, staff will always be quick to get your order and assist you. The food is delicious and so are their coffees and teas. Its a great site to get together with friends or to focus on your studies.
I'm not happy one morning my coffee is $2.00 the next $2.50 and then the following day $2.35 its not the currency exchange i don't expect the price of my morning coffee (always the same size) to be constantly fluctuating. Learn how to run a business.
Really good coffee and surprisingly tasty sandwiches! Great atmosphere. The place is done up to feel quite cozy and welcoming.
Very friendly environment and best service
Great Mississauga neighbourhood café where you can get wonderful sweets & pastries along with your choice of custom made coffees. If you want a light lunch, or supper, they have great choices too.
Good place to meet with friends!
Great season coffee
Very good service, very friendly clean place, good breakfast. No loud annoying music playing! Nice place to break and catch up with work.
Great place to study, awesome atmosphere and staff.
Service was alright, coffee was way too strong for me.
The managers Mike and Jessie of this establishment are absolutely the worst owners of any small business I have ever seen. They extremely lack professionalism and etiquette and run their business so poorly.
I feel like they turn the a/c off and put on the heaters to get people to cut their stay short. It’s SO hot in there!
Fantastic coffee shop in the heart of Mount Forest, wonderful coffee and comfortable place to relax and enjoy a coffee and the WiFi.
Nice ambience and perfect for a relaxed conversation with a coffee
Great customer service by Jessie :) Nice place for coffee and brownies
Friendly staff. Located on Lakeshore blvd west Mississauga. Coffee tasted great
Always good.
Great place , the staff serves great coffee, food and they're happy and smiling.. says alot about the management. I'll be back....
Love this place
High ceilings and view if the river
Very calm and place to study. Friendly staff!! The manger is rude, he asks us to leave the store although we already had two orders at their place!! What a shame
Every single time I have visited this location, one of the women who works here threatens to call the police on a black customer. I'm not exaggerating at all; it has been about 3 times now and I'm not planning on coming back if this lady still works here. Just now, two black customers were occupying 2 tables and she threatened to call the police on them for pushing the tables together (even though the restaurant is not full). I have seen a single (white) customer take up a 4-person booth and she has not threatened them with this same action. Coffee Culture should address this issue with her immediately if they want to provide an inclusive space where people aren't accused of breaking the law for sitting at a table with the food they purchased.
No comment
Breakfast sandwich and coffe are pretty good...
Clean establishment, bathrooms could be maintained better.
I appreciate the methods in place because of COVID. But the coffee shop lacks customer service. I walked in and the lady waited until I passed her and sat down for a minute before she told me that I had to order before sitting. POOR POOR customer service.
Great place for meeting & great choices
Great coffee and atmosphere. I love the cappuccinos here. Gets busy often so hard to find a table.
Wide selection of food options, creative salads, sandwiches and soups. The flavoured iced tea was very refreshing. Good atmosphere.
Great coffee shop.
Easy Peasy
Great place to eat.
Visited this place on a week night with a friend. Ordered teas and cheesecake slices. Sat and chatted for a while and then got hungry. I ordered chicken breast and salad. The salad was almost completely wilted, cucumber on its last leg and the chicken was coated with some kind of gooey fat????? So I didn't eat it. I later advised the location and there was no attempt to rectify the matter or even a simple apology for the quality of food. I even watched another patron walk up to the counter and help himself to the biscotti without paying while that staff were attending to others. I, on the other hand, actually paid and was left with such a bad taste. I like to support the local shops in port credit but this is one I will never visit again and will make sure others know about too.
Staff has no idea how to make coffee and tried to tell me that the reason my Americano tasted weak was due to it being decaffeinated. The "barista" did offer to add another shot of coffee but seemed unwilling to remake the drink. To play it safe I asked for a plain decaf expresso shot. Tasted fine. Paid for 3 shots... got one. Things got even worse when the staff began turning the lights off and asking patrons to finish up 3min into the coffee. I had similarly poor experience with the Coffee Culture in Ancaster.... that location has closed down.
Its my favourite cafe to go to. Just 5 mins drive from Markham and 401. Its classy and got a very hippie vibe. I have been going there for years. It lady owner can be a little rude at times but as long as you order food and not disturbing anyone they are good. They are usually very busy and do not allow outside food. I keep going there because some how it is very peaceful.
Cashier is very nice , helpful, food is good , recommend this place
Been coming here for a couple days to know that they turn off the wifi when they want people to leave. Even if you spend $20+ they will kick you out or ask you to sit somewhere else. I heard a worker say "turn off the wifi and restart in 15 minutes so people get up". Takes a long time for them to make a caesar salad, and when they do its a small portion for $8!! Benefit of coming here is the comfy booths but besides that just avoid at all costs.
Tasty treats
Their food is delicious and people are very curious.
Finally, finally, they've opened again, after shutting-down, due to the COVID-19, and the government restrictions imposed-on businesses. Hapoy, happy, once more to be able to get my. delicious breakfast.
The coffee is top notch, the atmosphere is delightful (located in a historic hotel) but what really topped it off for me was the care and concern of the staff.
I come here all the time to drink coffee and do work and it's been twice where the same middle aged woman rudely told me to leave because I had stayed too long and told me that she's losing her customers because I took a table and there's nowhere for them to sit. Never going back again. Starbucks has way better service AND food. I don't think this is how you run a business. The baristas are nice but I believe that rude woman is probably the manager.
Money
Open for take out coffee, brekkie, lunch. Great coffee, awesome sweets, and the lunch offerings are excellent. Modestly priced, great quality. My favourite cafe!
Great place for a pit stop on the way to the cottage. Baked goods have always been fresh.
Come here a few times now. It's a little pricey but when you get the food you can understand why. It's fresh good and very filling. Staff is always lovely it's always very clean plus free WiFi. Will definitely keep returning
Great place but needs another high chair
Good coffee
Sunday July 24 11:40 AM. 2/3 employees unmasked doing food prep in front of customers. Pretty gross. Won’t ever be back.
Just as good as any Starbucks and it's Canadian owned.
Great coffee and super owners. This is a Mount Forest gem.
Great taste. Loved the friendly staff there
Food is sometimes not the freshest, service could be better. Really nice interior and atmosphere
Just went there last week for the first time and was surprised to see that such a good cafe is in the heart of scarborough. Place was quite busy. I like the ambience of the place, it was good and clean with a lot of variety to eat. But as I went to order drinks for me and my friend, I saw a big line in front of cash counter and just one girl in the serving section. She was taking orders, making them and serving them alone all this time when we were waiting to place our order and there was no one helping her out. There was a big group in front of us, they took 10 minutes just to place their order.Just when I went to place my order, that girl went inside to call someone as there was still 3 more customers behind me to be served. But I was annoyed to saw a middle age man coming out from the back end of store only when all were served.I was quite shocked to realise that all this time he was inside, instead of helping the girl server and it wasted our precious time. No doubt customers are giving bad responses to their customer service. They need more staff members who are committed to their work if they want to grow their business.I am quite sure even though I like this place I'll never choose this for an office meeting seeing their customer service complaints.
We are very disappointed with the service at this location. There should be new owners because they clearly do not care about their customers. They kicked me out before I could finish my meal so other people could sit down Disgusted with these people. Too bad because coffee culture used to be warm and inviting.
I highly recommend this place, I’ve been here many times with friends enjoying a coffee or tea and also for lunch I had a few times soup and a salad or sandwich and a salad. Chai latte is one of my fav.
Customer service could use a lot of work! I came by the other day and the gentleman behind the counter was great. A lady was there today and she was so rude. Saw I had a bag with me and snapped about how I have to leave after 60 min. Just because I have a backpack does not mean that I am moving in for the day. Internet doesn't work at all. Place is completely empty. Had the western the other day and it was good but don't get the cake.
I am currently 39 weeks pregnant and had a pressing need to use the washroom. Although I understand the need to limit the use of washroom for customers, I thought they would accommodate me given how heavily pregnant I am. I was surprised when the employee said categorically no. A fellow customer even offer to buy something on my behalf but I decided to go to a nearby restaurant instead. Very disappointed in their lack of consideration.
AWFUL PLACE!!! RUN, DON'T GO HERE! The lady yells at paying customers, she will rush you to order, and disrespect you. She lacks common courtesy and human decency. She will treat you like trash, don't give your money to these people, they do not deserve it. This place needs to shut down and this lady needs to face the consequences of her actions. SHAME on the company for ignoring the many many awful reviews people have written against her.
The atmosphere was definitely great, as well as the decor. It's a cozy little coffee shop with a patio
Recently came here and had one of the worst experiences I have ever had in my life. I was unable to make a purchase without having this unbelievable rude employee yelling to my face to decide on an order! It was my first time here and I needed some time to look at the menu, I had literally only looked for about a minute to which she said, pick now or leave, "I will not let you order in a bit!" To make matters much worse, there wasn't anyone else in line either, it was just me and my wife deciding on what we wanted to order, literally no rush at all. As long as this service continues, do not come to this place. I noticed other reviews have commented on this incompetent rude worker as well, how she has not been fired or warned is beyond me. I visited this place on November 6, 2021 around 4-4:30 pm.
The location is amazing with high ceilings and a beautiful view of the St. Clair River right in the heart of downtown Sarnia. The food is amazing too. Best latte in town! Love the Asiago bagel too. And you always get great service and a friendly smile from the staff. Make sure you drop by! ☕
Friendly staff large menu and a clean store.
Had a great experience many times. But one employee has ruined that. I will no longer order anything there if she is working. She was rude and after I left. She told my friends that she had a rough day and took it out on me and another person. I will still recommend this place because the rest of the staff is amazing. But she has ruined coffee culture for me. Also the food is great and so is the drinks.
NEW ONE BEING BULID CORNER OF BRITTANIA QUEEN STREETSVILLE ACROSS HOME HARDWARE
Great variety of coffee drinks
Good atmosphere
So apparently when you order a peri peri chicken BLT there actually isn't any chicken on it. Very misleading.