We have the reviews of real people who consumed the products and services of Balzac's Kitchener (Coffee Shop) in Kitchener (Canada).
Now the business has a score of 4.5 stars out of 5 and the score was based on 127 reviews.
As you can read, it has an average rating is practically the top, and it's founded on a very high number of feddbacks, so we can be pretty sure that the evaluation is very accurate. If many people have bothered to give their review when they've done well with the business, it works.
You know that we don't usually bother to set scores when they are positive and we usually do it only if we've had a problem or issue...
This Coffee Shop is included in the category of Cafe.
Coffee is great, and always awesome to help support a local business!
Love Balzac's - we can sit outside and the kiddos can run around
2020.09.18. The coffee stop in the road for s bresk is at "Balzac" in Waterloo. A big place and nicely decorated. Again, my order was a regular hot Americano. Consistent Great Coffee. They have a seating indoor and outdoor. We sat outside.
Giant Frappuccino
Great aesthetic. Espresso selection is limited (good if you enjoy an acidic shot). Latte art is a nice touch!
One of my favorite places for a coffee
One of the best Matcha lattes in town.
Dog friendly patio has a water bowl. Coffee is great as usual.
My favourite coffee shops in all of Ontario, pricey but worth it small batch quality roasts!
Best coffee and vibe in all of KW
Real nice place to get work done or network with local tech leaders. Coffee is OK.
Great, friendly atmosphere. Fresh, full bodied coffee.
Hard to find parking but many options for food, drinks, coffee etc. Couldn't find the bathroom. Loved the setting of the place and had a very delicious drink in a cone. Would come back again
Great place to study
Great quality, quiet atmosphere. Fantastic Baristas
Good coffee, free WiFi, charging stations, convenient for down-town tech biz meetings.
Best coffee cake on earth. For realio.
Spectacular coffee place with interesting seasonal creations. A touch on the pricey side, but it's fair for the quality.
Lots of space for sitting. Felt more comfortable and not crowded like Starbucks. Cappuccino was excellent. Great place if your not on the go.
They have an excellent house blend (Balzac's blend) also enjoy there hot coco
I love this café! The interior has a really urban and comforting feel to it, and is super colourful. The staff is very nice and the coffee is good. I love to walk here with my boyfriend a lot! The prices are similar to that of Starbucks- a little higher than usual, but not overly expensive.
One of the top 3 coffee shops in KW. Under renovation in May 2018. Fast service, always busy during the day. Do a good job of espresso based drinks and their tea lattes are excellent. Limited parking. Dog friendly patio seating!
The coffee and espresso here is excellent. The price is a bit high though.
Pretty nice hot chocolate
Very good
Pricey, waited while 3 people went in front of my wife and I. I guess someone held their spot for them? We sat there for 15 mins while they argued over a cup of hot water, the girl serving did nothing to move this ahead and the other girl was at the other end cleaning when she should have been helping move things along. We actually got sick of waiting and left, so service was terrible. Nice place, have been there before and drinks were tasty, but still overpriced combined with poor service, will not be going back for a while, there's other coffee shops with much better service.
The girl working here this morning has a wonderful personality & excellent customer service! Coffee was so good & had a scone warmed up.
The coffee is good, the service is ok though sometimes seems a bit slow or disorganized. I also often wished they had sandwiches or something similarly more substantial than sweets. On the bright side I also quite like their coffee beans and often buy them for home.
Purchased a bag of coffee from them today, wonderfully smokey flavour, perfect balance of bitterness and sweetness, overall great quality (and a fair price), will definitely buy again, very satisfied! :D
The staff here are amazingly friendly, can remember a customer weeks later and serve up some very well prepared menu items. The ambiance is warm and welcoming to many "out of office" workers and casual visitors alike.
Tried Chai Tea Latte here . One word that comes in mind is “ Perfect “????.A must try drink for the ones who want something light and soothing.
Excellent coffee. Baked goods are excellent too but I think they are baked off site
Where you find a date and forget where you are, while you're looking at the wallpaper. All the good watering hole events and coverage of the local tech scene can be found here.
Great atmosphere, Awesome Coffee. Parking is a definite problem though
Excellent dark blend coffee.
I go here frequently! Love the employees and the coffee is fantastic! :)
absolutely fantastic coffee! wonderful service and a nice atmosphere. The roast beef sandwich was delicious. We'll for sure be back.
Nice location, techy locals
Balzac's is pricey, but I ❤️ it
Best Americano in town
Great Cortana
Only had hot chocolate but was good.
Delicious food in a beautiful location!
One of my favourite coffee shops in town!
Good coffee and great selection of tea :-)
Decent coffee, competitive with Starbucks in terms of quality of the offering. Lots and lots of chairs to sit in, great place to talk business over a cup of coffee, or go to a corner for some quiet to work in. The tannery crowd keeps it lively. Parking is horrible though.
The staff remember your order from your last visit!
Being new to KW it was wonderful to visit Balzac’s for a mocha! I have been to several of their Toronto locations and this one is just as gorgeous. It was empty because of the pandemic so we got our coffee and went but I look forward to the post apocalypse when I can really enjoy the atmosphere and everything this location has to offer.
Great beverage choices for those that prefer non-dairy options
Excellent coffee and great staff.
Great location and nice meeting place
The cafe has a very nice interior with a comforting feel. I ordered an iced vanilla latte with almond milk. Little did I know, it would cost $7.90 and to make matters worse… the barista used almond breeze. As a society, it should be known among everyone that Silk almond milk is the way to go. I didn’t know almond breeze would taste this bad, to everyone who religiously drinks almond breeze, are you okay? The taste of the almond breeze was so strong (and bad) that I couldn’t even taste the espresso. The lady who took my order was nice though and she obviously didn’t decide to buy almond breeze for the store x
I have been to this place many times to meet people. It has a great atmosphere, good service and good hot chocolate! I will definitely come here many times in the future.
Cozy place, where you can have a peaceful conversation with friends. Coffee is good quality. You get a discount for refills if you use the same cup.
Great coffee! Seating can be tough to get as it can be a busy location.
Great coffee and good spot to get some work done!
Best coffee in town. Service is great and friendly as well!
Great, but expensive for coffee. Not a great tea selection though.
One of the best coffee places in town. Been going there for a while. It's a great place to do work or have meetings. Took away one star for the experience today. Ordered a Cafe Nordique and it was supposed to have a subtle hint of cardamom. Sadly, It was so strong I couldn't taste the coffee, honey or vanilla in it. It just tasted like liquid cardamom.
Great coffee, great service, great place to get work done.
Good coffee but WAY too expensive!!! A coffee and a treat 10-15 dollars don't think I'll be going back anytime soon
It has a great atmosphere just a little pricey
Beautiful location, great coffee and decadent desserts. Huge bonus here, dairy alternatives don't cost an additional arm & leg like certain other popular coffee shops.
It was my first visit, and I was impressed with the cozy ambience, exceptional beverages and extremely friendly service.
Nice atmosphere I love the soft lighting. Enjoyed a hot seemingly fresh rich flavored coffee. Very clean bathrooms, staff were friendly with warm inviting smiles. Lots of tables to sit at, a small number of tables are located in the front if you decide to sit outside. Enjoyable experience, would go back again in the future.
Great coffee from a well established Ontario chain; wonderful location with a few dedicated parking spots; lovely service.
My new fav coffee shop! The Oat Milk Cookie Latte is the most amazing drink! Great ambiance as well.
Great environment for drinking coffee and writing code.
Must try their organic hot chocolate with almond scone.
Excellent staff and service and atmosphere!
Great coffee, good Location. Friendly staff
Nice coffee shop. Great selection of coffee, tea, cider and desserts. Service was good and it was nicely set up for social distancing. They still had 2 tables outside which we enjoyed. Wheel chair accessible and has one non-gender bathroom.
They make your coffee like no other.
The carrot cake is amazing here! The staff are wonderful! The new decor is a sight for sore eyes, and the atmosphere is as lovely as ever.
The best coffee and bistro atmosphere in town!
Great cafe.
Great coffee, even better atmosphere!
I was missing my favourite coffee and coffee shop, Balzac's in KW. I ordered some beans online and they arrived the next day by Canada Post. Thanks Balzac's!
Friendly service and a nice atmosphere
Best chai lattes and awesome atmosphere!
Always fresh roasted coffee loads of options and awesome baked goods! A Canadian Starbucks killer!
Great atmosphere and located in the hip part of town.
Quite a pleasant spot with a great atmosphere. Busy in the morning while people grab their morning coffee but enough seating and space to still be able to have coffee meeting and to accommodate the rush.
This place is really nice, a small and cozy cafe - great stuff! My only complaint is that the hours are way too short, they should be open longer
Best Americano in town
Coffee a little pricey , but its good, Can get a little busy in there during the day with all of the people from the Tannery businesses. But a nice coffee shop . Will be better when LRT is done and its easier to get too.
High-end coffee shop. They serve great coffee and provide a great environment to start your day.
Good coffee with busy atmosphere but servers don't look very friendly. Tired maybe.
Such an iconic stop that serves great coffee in an awesome space. High ceilings, brick and beam ambient, and a lots of space without ever feeling crowded. If you don't find parking out front, try driving around the block, there are ample free spots available.
Greatest customer service in all of coffee!
I've only been here once but I had one of the best London Fogs I've ever had. Also very pretty inside. Had me wanting to take Instagram pictures! Lol
Popular with a great atmosphere and coffee.
I just discovered this location and love it! Great atmosphere, awesome service and delicious lattes. Highly recommend as a cafe to get work done or meet up with a friend.
Great coffee, wonderfully calm place Sunday morning
I like this place is not too presumptuous like a lot of other cafes where they expect you to do half the job. I don't mind returning my dishes but it makes me a bit annoyed when they expect you to when you've just paid $5 for a coffee. I'm glad that Balzac's is the way it is. Although when I saw the words coffee roasters on the sign I expected to see a mini roastery. Alas they have theirs squirreled away somewhere else. I haven't tried their pastries or anything yet but the coffee was good. Although a touch bit hot for a cortado the flavor was right.
The good? The peanut squares are off the hook. Seriously awesome. The bad: Customer service on Aug 20 was terrible: -Had to wait for two Balzacs' cooworkers to finish a long private conversation so I could order. -They continued chatting during order, while completing the order, and when I was paying. Had to interrupt to ask a question. -They got the question wrong (Q: 'Do you sell apple juice'? A: ''Yes'. When I went to collect my purchase from the fridge, it was "Pomegranate Cherry'. "Oh sorry. Thought we sold apple juice"). -They didn't want to stop chatting, so they assumed a) I was takeout, and b) I did not want my receipt. -Cashier was seriously multitasking with the trash, and had garbage bag in one hand while taking my money and giving change. ...all in, not a great experience. Step up your game, Balzac's!
Great coffee shop - I with there were more of these in Toronto
honey and organic cream available to add to coffee. Beginning of May 2018 the shop is temporarily closed for renovations.
Great staff and atmosphere, a quick walk from work -- great to just clear your head
Our favorite place to go while visiting in Kitchener. The location is excellent with free parking. Loved it. We love this coffee .
Always a pleasant atmosphere and friendly service
I'd rate the coffee 4-5, but unfortunately my service was sub-par; I asked what one of the types of coffees is (nitro brew) and the reply was "we don't have it" rather than explain. Both baristas seemed more interested in chatting with what appeared to be friends / employees Communitech / regulars etc., than serving patrons.
This is a great location for getting some work done. Good coffee!
Great staff and excellent coffee.
My favourite drip coffee in the area. If you want a straight cuppa, this is the go to.
Nice coffee good Cafe free Wi-Fi
Perfect place to meet and think
One of.the best Flat Whites I've had
Always a favourite stop for a coffee and work. It is quiet. Quite large and the coffee is good and always very hot. I also live the fact that I can always get parking. Not the case with a lot of the coffee shops in the area. If you're in the mood for something different their Cafe Nordique (cardamom, honey and vanilla latte) is really nice. A ginger cookie is a perfect pairing with a black coffee.
Small coffee shop. Too many students using their free wi-fi makes your chances to find a a place to seat virtually close to zero.... i find their other branch in Kitchener better.
Great location, convenient to go and lovely character for sit in and enjoy company, it's quiet, the coffee is delicious, they have lots of various baked goodies.
Really nice place to get great coffee (with seasonal espresso drinks), little great snacks, and many options of coffee beans. Very nice interior and cozy to sit with friends or work (a number of plugins along the wall). The only reason I don't give it a 5 is that the outdoor seating is essentially in a parking lot. Other than that, it's really worth a visit if you're looking for good coffee.
Nice place for a coffee. I wait here for interviews in the Tannery sometimes.
Good coffee
The staff here are always super friendly and the coffee is fantastic!
Good place for a coffee!
tasty
"Go for the coffee. Stay for the atmosphere. Keep going back for the people." I say!!!! This is the best coffee in town and is staffed by a team of great people! I can't say enough about how much I love this place!... I have not written this much in a review before but it's well-deserved, so here goes... First... I love the coffee here, and I went there for that reason... I've enjoyed their espresso, Americano, machiatto, cappuccino, house blend, light blend, winter blend, and the variety of non-dairy options to add to my drink too. I have yet to try a flat white. ... Their baked treats are delicious too. My favourites are the cashew cookie, ginger cookie, and the seasonal gingerbread muffin. Second... I sat down for a while and enjoyed the comfy feeling of being out with a friend for coffee in a laid-back and warm environment... Balzac's at the Tannery has an open feeling thanks to natural light, two-story ceilings, and layout. The mix of vintage, industrial and reclaimed decor is interesting and cozy. Last... I will keep going back because of how well they treat me. Each time I return, I'm greeted by friendly, efficient staff who care about customers and now remember what I like!... Going there always puts a smile on my face and make my tummy happy!... There are so many other places where the product and establishment are "nice" but the staff don't make it feel very welcoming... Not so here: this Balzac's always feels welcoming, plus I love the coffee and the atmosphere, so I will always go back for more ????????❤️ A final note on when to go: best time to go is anytime you want good coffee!!! ... It's quieter on weekends and evenings, when they have "coffee house" type background music that is loud enough to hear but not so loud that it disrupts your chat. ... It's busier during the day on weekdays because it's so popular with staff from the tech companies that share the Tannery building with Balzac's. But don't let that stop you... Even during these busier times, it's my favourite place to chat, write, or work on my tablet or laptop (using their free Wi-Fi)... It is always comfortable. (In warmer months, they also have cafe tables outside.)
Great coffee. Overpriced. Their staff not so friendly
My wife can't get enough of their Paris Mist. So much better than a London Fog. And the ginger cookies are super soft and flavorful with a wonderful piece of actual ginger on top. They do have limited patio space to enjoy your treat outside.
Nice atmosphere and good menu selections however the matcha latté I purchased was not good. I noticed right away that it was bland and barely hot enough. When I got about 3/4 done, I noticed the bottom was full of small chunks of matcha that had not been blended in. I couldn't finish it. I also had a blueberry muffin, which was good but way overpriced.
Well set up for distancing. Same lovely ambience as usual. Friendly efficient service. Excellent oat milk latte.
Balzac is a beautiful cafe with locally roasted beans. The ambience is both charming and rustic at the same time. The cafe is set up to accommodate social distancing. The menu items reduced significantly due to COVID. I ordered a genuine Japanese sencha green tea with soy for $2.75. Overall, the drink was average. It was nothing to write home about. Hopefully in the future there will be more options once things become normal again.
Hazelnut latte -- delish! Great atmosphere!
Incredible coffee
Great coffee, amazing staff.
Cozy coffee shop to catch up with friends. Love that they have a variety of milk alternatives ????
Great coffee at reasonable prices and nice atmosphere.
Good coffee, nice staff, clean and pretty location... Prices are about the same as Starbucks level but tastes slightly better, so if you have to decide between the two I'd probably take Balzac's.
Good espresso
Staffs were friendly. Flat white and pain au chocolat were great. About 3 tables outside for seating.
Still my favorite coffee place
I’ve been here a few times, They have the best coffee in Canada, here now December 24th 2019 Been here a number times. very consistent, love the coffee, love the facility, very unique!
One of my favorite coffee spots
Great service, and a quiet place on a Sunday Morning. Enjoyed Balzac's Blend.
Don't show up 5 minutes before closing or you might get dirty looks and snarky remarks from the staff.
Great people, great service, amazing coffee!
Balzac coffee iS THE COFFEE no matter in which city you are!
Best place to grab a coffee and read/work in Kitchener. Also, the peanut squares are the best.
Just an amazing place for fast Mediterranean cusine
Fav cafe shop in Kitchener/ Waterloo
Really good drinks
My favourite coffee shop. I love their lattes as well as all the treats they offer there. Yum. Nice place to sit and have some computer work done or for studying. Usually not so crowded. Nice interior design.
What a treasure of a cafe. Lovely place with indoor and outdoor seating.
The coffee here is among the best in the city. The venue is beautiful and bright with lots of room to sit with friends or work remotely.
Balzacs has, hands down, my favorite coffee in kw. I make a point of trying new places that open in the area, and while we are spoiled with the number of quality coffee shops, I just love balzacs roasts. I find the coffee consistently smooth and flavourful. The atmosphere is fantastic and if you're looking for a treat, they've got something for everyone.
Good coffee
Great organic tea.
My favorite java spot in Kdub!
Fantastic coffee. Some of the best in DTK
Excellent coffee!!!
Very nice atmosphere brownie was amazing
Good coffee, pricey food.
Great coffee and baked goods, on the expensive side even for a specialty shop
It's a great place to visit for coffee and vibe.
I've been here maybe 50 times, and it's not as good as it used to be. Nice atmosphere, but poor value for money and disinterested baristas. $3.70 for a kids hit chocolate, and the only redeeming quality of the white chocolate macadamia nut latte was that it had caffeine. The selection and quality has diminished in recent years.
This was my first time in a Balzac's cafe. Very clean and well layed out place. Tables aren't crowded together and the interior is very nicely done. I ordered a cafe lattes and a lemon tart. Probably one of the best cafe lattes I've ever had and the lemon tart was pretty good too! Although the place was packed, i got my order in and my drink pretty fast from the friendly staff. Finally, its a little on the pricey side, my drink came to almost $5 with tax, but you definitely get what you pay for at this place.
Great atmosphere and the coffee is awesome. Pastries looked yummy though I didn’t try. The staff was very helpful. Asked about the different kinds of expresso and she patiently explained them to me. Will be back for sure !
Great place to sit down and enjoy vibrant atmosphere with fantastic roast. Lots of choices from coffee to pastry along with great staff. Orders are prompt and consistent. Definitely a place for casual break as well as a business meeting. If you haven't been yet, be sure so to give it a try.
Great coffee and relaxed environment
Delicious ethical sourced dark roast coffee and organic cream
Great atmosphere for meeting up, got wireless chargers too. Great service!
It was ok. Wish they had non dairy milk
great service, good food and fantastic coffee. definitely worth checking out!
Neat space and good staff. I would say the cold drink options are light on the ground, but I have been told the coffee is stellar.
Clean, friendly staff, consistently well crafted coffees and lattes. My only issue is the lack of a change table on the washroom!
Best coffee place. They have so many variety of coffee and tea. Tried their Oat milk cookie latte and loved it. Velvety, smooth taste not overwhelming cookie or oatmeal flavour, good punch of espresso.
Good coffee
great pastries and artisan coffee.
Great coffee! Perfect temperature and the dark roast tasted perfect. Fast service and very friendly.
Really good coffee. Amazing cappuccino.
Pastry's expensive but tastes good.
Ordered a double espresso, which came way over extracted (maybe 5-6 oz) resulting in a relatively bitter drink... if you want to train your baristas better there should be a maximum of 2 1/2 oz in a double espresso... When I asked what bean they used to make the espresso, the "barista" told me it was an espresso bean and looked at me like i was kind of dense. For the record, espresso is the drink not the bean... the origin and the level of roast gives you more information than saying it is an espresso bean (that seems obvious, since I ordered espresso)... won't come back for espresso here... i'm sure other drinks are fine here...
Great coffee good pastries friendly staff
Best espresso roast I've ever had!
Coffee is good. Somewhat untraditionally they serve coffee in glasses, but i liked it. My wife is vegan and she enjoyed their vegan gluten-free brownie very much.
Cozy place to relax and have some warm drinks. Service is fairly quick and employees seemed friendly. Prices are fair, comparable to other coffee places. Has free WiFi but annoyingly you have to reconnect after an hour which is an inconvenience. Nicely lit so makes time to just sit and work really easy
service was pleasant, though it took way too long to make the 2 cappuccinos before mine, which tasted like a little foam got thrown on top of a cup of dark roast. it even looks watery. not what i wanted or paid for.
(Translated) It's a very nice place (Original) انه مكان جميل جدا
My favourite coffee place. Great atmosphere and lots of seating!
Everyone who works there is super friendly! Tends to get busy but a nice place to hang out during off peak hours
Originally chose this place because of the name. I like the aesthetic and atmosphere. Our beverages were delicious, and the service was friendly, and cheerful, with a bright smile! They have treats and a water dish for dogs, which you can bring with you in the patio area. Parking is good here too, even during evening hours.
My favourite coffee of all! Their blueberry scones are amazing as well. But service is sometime slow, depending on staffing level.
Excellent coffee and delicious light snacks. One of their employees gave me a coffee and sandwich on honor basis when I'd forgotten my card. This was despite it being my first time.
I went for a Chai Latte and it was pretty good. Atmosphere is nice for studying and lofty enough where you don’t feel cramped inside even during corona season Great for students. Only downside is that they’re only open till 4pm
Must go for a coffee...They made me a cafe frappe exactly what I asked for..loved it
Best coffee in town
My favourite café in Kitchener-Waterloo. Excellent coffee, specialty drinks, and pastries. Awesome atmosphere and decor in the historic tannery building.
Stauff is not friendly at all!!
Love this place
Great coffee and great service, but watch out for the limits on how long you can stay. I went for a relaxing morning of coffee and came back to my car in their parking lot to find a $25 parking ticket. Apparently this is normal and common. I was told by customer service that they would pass my suggestion to improve signage regarding time limits to the Kitchener store, but I haven't been back to see if they have done anything. They still get four stars, and I'll go back now that I know the rules and won't be one of the many folks who get caught uninformed.
A very dreamy cafe! Gorgeous space.
Nice and friendly, I was sold when I first tried Balzac's in the Distillery District when they first opened. Still a loyal supporter !!!
Usually pretty quick service and great coffee.
Great drinks and baked goods
Had a lemonade. It was half ice which I thought was a little much this time of year. The lemonade wasn't great. Apparently their coffee is better! The atmosphere was nice, relaxed and relatively quiet.
This is a wonderful, cozy little coffee shop with high ceilings and an interesting interior decor which is unique to the location - who knew exposed piping could be so endearing?The coffee is the best I've had since Cuba - this includes other Balzacs locations. Always a cool techie Tannery crowd, and usually dece music. Plus its got decor like a Parisian coffee shop. Like all their locations, Balzacs at the Tannery shines.
Snazzy place
Latte, tea and service was great. I love Balzac's
Nice and quiet space. Friendly staff and great customer service.
I love this place, I'd recommend the Café Canadien.
Cozy place
Awesome space and people !
My favourite cafe in town, but sometime they don't have the outside seating.
Friendly service with grate food and drinks.Parking definately an issue during the week, but weekends no problem. Cool place to chill with friends or work on things.
I like going to study and also great coffees! If going to study would recommend going early as it can get quite full!