Reviews of Dufresne Furniture & Appliances (Coffee Shop)

Wayne Rosin

Our cottage fridge died this morning. We’re so grateful for Heather at Dufresne Kenora for assisting us in choosing a new fridge that will fit In our existing space and for helping with an early as possible delivery. Great service and would highly recommend Dufresne, Kenora.

jasmine arielle

Nice furniture.

Julia Scott

Friendly and good help

Kari Horyshen

Always friendly and easy to deal with! Great fast service! Thanks again!

Jeremy Bergen

Bought a dishwasher. I found the number of floor models on display to be adequate, the prices to be fair, and the salesperson to be knowledgeable, accommodating, and comfortable to interact with. A+ experience, and I came away pleased with my purchase.

Nissa Turner

Carlos was very helpful and very knowledgeable about the products that his store carried. He was able to set me up with exactly the fridge I was looking for, exactly the way I wanted it. Easy and friendly experience!

Larry Patrick

Krista Brignall, Sales Consultant, was 'top notch' in her entire demeanour during our interaction with her while shopping at Dufresne Furniture & Appliances. Stellar retail and people skills, and knowledge about merchandise!

Jillian Puls

I went in today to pick out a new bed and frame. Kathleen Hall (who I've only met once before) remembered who I was and helped me pick out everything perfect, in my price range. It was so fast, and easy. She was extremely knowledgable. She has the best customer service I've ever met. I would 100% recommend anyone to shop at this store. Everyone seemed very friendly and so eager to help. What a great experiance. I will be back!

Marian Varey

Tyson at the Swan River location is awesome—gives personal attention to us to ensure we know about upcoming promotions. He is so helpful, and found exactly what we wanted. Did not try to upsell, and accommodated our busy lives beautifully. Kudos!

Seth Does everything

Kevin the Dufresne rep that we dealt with was AWESOME! Very knowledgeable and helpful . The only thing that is disappointing is the huge wait times for items right now related to covid . Otherwise great experience

Corinna Thornton

Fantastic service, got exactly what I was looking for, and will be delivered quickly!

shawn doerksen

Kathleen helped me find an awesome recliner; recently had surgery and needed a chair that would accommodate my needs and found the perfect recliner. Very friendly and courteous service. Thank you Kathleen!

Tammy B

Friendly, knowledgeable staff willing to answer any questions we had....and not pushing to make a sale ???? That is what I like, when I shop anywhere. Prices are good too!! I will recommend anyone I know to check this place out.

Lyndsay Wiebe

They are very helpful ???? I was very happy with my new order

Carson Milko

Good customer service. High markup on furniture and mattresses. Warranty is not worth it at all, from my experience with our fridge anyways.

David King

Prompt, friendly and very informative visit while looking for new bed from all staff today. Excellent costumer service and comfortable store atmosphere.

Pam Ella

Have bought a few appliances here already. Have always had great customer service, we always ask for Tyson. He knows his stuff, very knowledgeable and helpful! Wouldn't hesitate to buy from Dufrense in the future.

Douglas Watson

Excellent service continues every time we shop there. Great selection and fair pricing! Always stand behind their products also! Great job Dufresne!

Terri Forster

Wonderful service as always!

eric bergman

Friendly staff they were a big help in getting our purchase finalized

Laila Ngaya

Been buying my furnitures over the phone. I just search their website call the store and put my order. Easy, safe and convenient way of shopping. I also get hold of them through e-mail. Their answers are prompt.

Don Matlock

Kevin was easy to deal with and made the process go very smooth.

tracy c

Dufresne's is a great place to buy furniture and home décor. Their floor is well stocked and beautifully decorated and the staff is welcoming and friendly. I am really enjoying the patio furniture I bought! Thanks Dufrense's!

Chacity Sawka

Great and friendly service.

Jennifer Horton

Always great friendly and helpful service. Thankyou

Kristal Cadger

Excellent customer service. Very friendly.

Keith Bingham

Delt with Kevin during the covid closed days. Fast and no problems. Thank you kindly

Pitcher N16

I do enjoy this store. Good selection, and super friendly people. The only challenge is that the prices are so high...however the same could be said of most furniture stores.

Laura-Lynn Reeves

Amazing customer service! Knowledgeable, friendly and efficient!

Patrick Lessard

When needing something for my home, Dufresne has always been able to help us out. The sales associates always are knowledgeable, we've found that Kevin has always been able to work with us to meet our furnishing needs.

Dasari Prashanth

Great experience , Friendly staff and Explained the offers great deals .

Cynthia Delaney

Great, friendly service with expertise. Perfect combination!

Char Trudel

Always great friendly service at Dufresne. Compatible prices and great sales. Always our go to!

Swan Valley

Excellent selection of furniture and decorative pieces. There is always something that catches my eye! Staff are very friendly and helpful!

Shawn Wiggins

They were very helpful and we found exactly what we were looking for!

Kathleen Tardi

We went in knowing what we wanted and how much it would be. The sales rep was courteous and respectful of the fact that we didn't want an upsell although he rightfully showed us an alternative product. Turned out what we wanted was in stock and ready to go. Great sale, thanks!

Diane Carlson

Had a very good shopping experience at Dufresne Furniture in Swan River. Friendly staff helped us fine exactly what we were looking for .

Danielle McGaw

Great experience. Dee answered all our questions, gave us time to browse, and we got our table delivered the next day.

Amanda Newman

Store was under renovation. Not the best time for us to visit. Staff was friendly and courteous.

Steve JACKO

Purchasing items were fast and easy to deal with the staff. Ashley was sincere and polite and resourceful and welcoming to the store. She was helping me buy items online and she took an extra mile researching my items what I wanted. She was great and she smiled!!! Thank you

Ina Mundy

Friendly, knowledgeable and fast - they got me sorted out with a new dishwasher that fit my needs the same day!

Melissa Jean

Excellent service, and great prices. The showroom was really well done. Kathleen Hall was our salesperson. She was so helpful, and accommodating.

Mike Corrigan

Easy and smooth transaction. Will consider Dufresne again!

maria cordeiro

Great experience, super friendly staff, and efficient

Travis Sundin

Great customer service

Peggy Dunn

I am new to the Valley and had the pleasure of dealing with Dee. Thanks for all your help and welcoming me to the Valley, Great service!

Karen Gade

Friendly and helpful staff!

Lindsey Hill

Very friendly experience.

frank fenceposted

Excellent and friendly service! The Service Representative Ashley was very helpful and professional. The prices were awesome. Definitely recommend Dufrense's Furniture to everyone ????

Devin Ryan

Fast and efficient service from friendly staff.

Edward K

Furniture pretty.

DONALD LILES

Poorly Packaged Merchandise,arrives,at store.Manufacturers,are at fault in this area. Furniture,should be crated not wrapped in plastic shrink wrap,to avoid,damages,while it travels,to Furniture stores

Tawny Wozniuk

Amazing washer and dryer , everyone was very polite

Tara-Lee Martin

We came looking for new furniture for our first home today. Dean was so friendly and helpful with our purchase today. We will be back in the future for sure! Highly recommend

Leslei Scott

Came in looking for a washer..nice Sales woman came over to enquire if I had been helped then proceeded to sell me a washer! She was extremely pleasant to deal with!

Phyllis Sam Kooistra

Hubby and I were recently in to purchase a new bed and mattress set . We found the staff at this location to be super ; friendly , efficient and knowledgeable - without any unnecessary time wasting . We walked away with a very good feeling about our purchase and felt we had been guided towards the absolute best products for us ! Thank you so much !!!

Lucas Brown

Fast, friendly, and professional service.

Stephanie Courtoreille

Great visit with quick service

Aaron Ramsay

Quick and efficient delivery!

Kelly Gray

Great quality and service at Dufresne!

Ben Pawlowski

Out sales associate, Carlos, was extremely helpful. Bought a new stove. He went through all the different options with us, and found the stove for us.

Lauren Bova

Very stylish furniture, but super expensive

Connie W

Super helpful through our phone call transaction.

Dana MacDonald

Very curious, knowledgeable and co,-operative!!! Will definitely be back!!

Alana Brown

Brian and Kathleen have been very professional in dealing with our needs. We always shop at Dufresne and have been happy with the customer service.

Andrea Zappe

Super stress free no pressure experience. Heather really new her products and shared relevant info & experiences of the items I was shopping for. She was very professional and thorough which helps when you are making larger purchases. Best idea ever to have Black Friday week ( not day!) Glad we have a local Dufresne in Kenora!

Diane Pelletier

Great service. Easy to get what I wanted in a short time.

Renee Letander

Great friendly service and products are wonderful.

Carmen Dolson

Excellent service. Knowledgeable staff.

Martha Haw

Staff was freindly and knowledgeable. Helped us right away without being pushy. The staff looked up options and gave us opportunity to make a decision without pressing. Always smiling and making you feel comfortable.

Shannon Alyssa Frey

Really great customer service from Heather once again! Really recommend ????

Shawna Ketcheson

I’m in the process of an online purchase. The staff have been soooo pleasant and wonderful to deal with. But my order is taking a VERY long time and every month I enquire and every month it’s delayed til the next. My order was placed dec 26th and it is April 21st with the latest date of delivery set for the end of May.

Emily G Saadi

Nice and helpful

joy scott

Can't do financing, even after buying a frigde from them

The Wheatley's

Very helpful, was able to help pick out the items I need

WendyV Jamieson

Excellent service. helpful.

Jessica Pentland

Great store. Staff was super helpful and friendly especially Trish and Krista. Would definitely shop here again!

Mike Bieman

Always quick and friendly service, very knowledgeable staff A+++++++

carlie burke

Everytime I've come here the customer service is just spectacular.

Tania Cameron

My recent purchase was a good experience. I shopped over the phone. The sales person answered all my questions and emailed me specs as requested in a timely manner. I’m picking up my purchase today.

Gordon Kubisewsky

Great customer service after having an issue with my mattress cover. Resolved the problem within days. Would recommend.

Celina Katcheconias

Good experience.

Kat Kainer

Had to get a washer and mattress. Krista was great as usual. She is very knowledgeable about the products and very helpful. Thank you again Krista :)

Austin P

Great deals and better service!

Manon StOnge

Shopping online was easy. There’s great selection and I appreciated the reviews of products, both good and not so good to help with big purchase decisions like buying furniture online without seeing it in person.

Becky Kamm

Came in needing a washer and dryer quickly we were in and out in less than one hour with what we needed.

Theresa Stephens

Fantastic over the phone purchase experience for a wall oven. Carlos was extremely helpful in ordering a new Fridgedair oven to replace the old one. Easy peasey. Same low price as the international chains and a better extended warranty package for less money. Couldn't be happier. Pays to shop local!

Lenard Whiting

Great products. Good and informed service.

Shawn Routledge

Tyson the sales guy is awesome

Richard Fleming

Great service good prices will shop there again

Kate H

Dufresne employees always friendly and helpful. They go the extra mile to make the shopping experience a great one.

Michelle Buck

Called the store and told them what I needed. They did all the leg work and in minutes had sent me the link to check the product online. I was able to purchase over the phone immediately at sale price. ????

VD Houle

Helpful and accommodating staff.

Matthew Price

Friendly staff who consistently deliver an exceptional customer-driven shopping experience.

Mr. C

I was treated well and my budget respected. I would recommend this place to anyone

Giizis Mendowegan

Good service. Miigwetch.

Taylor Carlson

Just phenomenal! Excellent service and got exactly what I wanted!

Amber Mak

It’s always a pleasure working with Kevin at Dufresne Furniture - great personality, knowledgeable, and honest. Can’t wait for our new product to arrive, thanks Kevin.

Zach smook

Great service & friendly Staff!! First time customer, bought multiple items and the staff was more than great, answerd all my questions and did there best to give me the best deal possible!!

Marisa S

Have purchased every bed and pillow from Dufresne in my life, even for my kids! Will always recommend them as their staff is knowledgeable, helpful and despite commission is not pushy! It's awesome to be able to browse, get ideas and set a budget! They also can quickly get you a store card that can provide savings if you need to purchase and don't have the money already put aside!

Matthew Gate

Good for pandemic I guess lol

Kelly Amell

Friendly. Helpful . Knowledgeable.

Michael Cychmistruk

Awesome service. And helpful. Need something just ask for De.????????

Fred de Wind

I really don't like writing a bad review for any company, but the service that I received at Dufresne left very much to be desired. With the help of my Occupational Therapist in Dryden, I purchased a Lazy boy lift-chair. Within a month, it stopped working and the Dryden Service send two service persons to my house, one of whom jiggled some wires in the back, and without an explanation, they left. Shortly after that, I I moved to Kenora, and again the chair stopped working. So I reported my trouble to the Kenora Branch of Dufresne. I learned that they stopped carrying the Lazy Boy brand of furniture. This time no service person came to my house, so I had to take my wheelchair to Dufresne several times (4 km in -20C) With my son's help, I found the problem: A burned multi-contact connector. I went back to Dufresne, the service manager was not there. I left my phone number. No call, and I learned what the status was when I returned yet again. After contacting and going back to the store several more times, I got a replacement board and connectors, which needed to be installed by myself. it seemed that although it was installed exactly as the manufacturer had shown in a brochure, connectors were to short and again the chair was rendered unusable. In short, I have been able the use a chair purchased at Dufresne for seven months in a two year period. As I write this, the repair is still pending, even after a letter was send to the Lazy Boy manufacturer, and the owner of Dufresne. Would I suggest that others would use Dufresne Furniture? After my experience, who would?

Roger Gerhard

Thanks kathleen for your expertise and extraordinary help in choosing a new bed You went above and beyond wirh your customer service Will recommend others to your service thanks again

Lindsay Koch

A repeat customer, I always look forward to working with Kevin. He is very friendly and knowledgeable, and I've always appreciated his honesty. The one time we had someone else try to help us was not helpful at all. I would suggest that Dufresne revise their procedures - if a customer doesn't buy from you and comes back to buy something else from someone else, you didn't earn a portion of their commission. You did a bad job and should not be rewarded.

Samantha Sinclair

Great help in deciding what I required. Unplanned stop turned into a happy customer, again! Thank you!

Fred Binne

Sales staff were accommodating and provided great service.

Amanda Gray

Trish was excellent in helping me find a new table. Not only was she super helpful and knowledgeable in Dufresne products but she was also super friendly, which made my shopping experience that much better!

April Medwechuk

My 4 year old fridge died. I called right away as it was the start of a long weekend. They hooked me up with a loaner fridge to use till they could get the service order in. Shop local! Pleasant staff and local support!

Amy McKenzie

Friendly, helpful staff. Excellent service.

Kim T

I’ve shopped at Dufresne Furniture for mire then 20 years and I have always been happy with their service.. if ever I’ve had any issues with anything they are always quick to resolve.. The staff are friendly and knowledgeable.. My current and long time go to is Trish and she always goes above and beyond to help, and then there is Marla..whenever I call and she answers the phone.. well let’s just say if you are having a bad day and you hear her answer your day will automatically be better.. you can’t help but smile when you hear her voice..

Stacey Goodridge

Fantastic customer service. Kevin is wonderful !!

Brian Mackinnon

I worked at this location for 2 years. I enjoyed working with everyone there. Also made some purchases that were easy to take care of. Staff was always helpful.

Shannon Matheson

Always very nice and very helpful. They always try to give you a good deal and customer service people are very knowledgeable

Cheryl Leask

Fast and efficient.

Glenda Gard

Awesome sales experience. Tyson was very knowledgable a d helpful.

Lauren Ralko

great customer service! thanks heather

Fauna Church

I felt like the salseman was really looking out for my best interest. He seems reliable and trustworthy. I will shop there again.

Nolan Gashyna

Friendly staff. Has some of the better quality furniture around. Would recommend

Andrew K

Friendly staff, good service, and the warehouse guys always help load the truck.....what more can you ask for.

Nadine Kakeway

The sales woman who assisted me was extremely helpful. She helped me find a comfortable mattress and bed frame for my son. Items were reasonably priced as well.

Steven Iriam

The sales rep did a good job assisting me to select a mattress within my process range. Very knowledgeable about the products and provided good insight for choices. Only con is not being able to leave with a mattress the very day of purchase. Just how it goes.

Maddie Kennedy

Great customer service, Krista is amazing!

Dawna W

Purchased a few appliances for an upcoming kitchen reno. First time we went in the employee told us to make sure we order soon as things are very backed up and delivery could be a lengthy wait due to Covid issues, depending on what we order. This will be the third set of kitchen appliances in 10 yrs that we’ve purchased from Dufresne’s... always great service. Choices are limited now for sure but that is no fault of theirs. We like to purchase locally for sure.

Kelsie Parthenay

Staff are amazing! They go above and beyond . Highly recommend if you're needing replacement or new furniture.

Lisa Stone

Me & my partner came in to look at a washer & dryer set, a friendly staff member came & asked if we needed any help! All staff was friendly & answered my questions about the purchase! Definitely coming back when needing applicants in the future!

Chad Behrmann

Dean helped me out on Xmas Eve again!! Becoming a tradition. As per usual was a great experience and the staff was helpful and pleasant. Merry Christmas!!

June Dearborn

Efficient service. Great prices

Shelley Kozak

I purchased this beautiful shelf from Dufresne sales girl dang forgot her name I think it was Kim!! Was amazing and love it and the delivery guys so friendly and Courteous! I just be ordered a kitchen island as well easy to order online can’t wait for it to come .

Leona Rausch

Always a friendly group of people. Tyson was extremely helpful with product information of some future purchases. His knowledge and honesty is most definitely appreciated.

Deborah Mandamin

I have found the service was very helpful and kind.

Cole Galger

Our salesperson Tyson was very helpful and informative, we'd definately go back and buy from Dufresne again.

Lori Willis

I was in to buy a washer & dryer set on Friday Aug 6th I left the store very disappointed as Carlos the sales person was unable to tell me when They would be in. I returned to the store today Aug 10th. I was totally happy when Kevin was able to tell me that both washer & dryer could possibly be here Friday. Thank you Kevin for the great service. I am always happy when your our salesperson.

Tony Pearson

Krista was very helpful and not pushy at all. Will definitely be buying from there again.

miranda mclachlan

Great service! Willing to answer all questions.

Gwen Compton

Fast and efficient.

Rheanne Zwiers

Always like going into Dufresne, they are always nice and very helpful!

Deb Spendlow

Kathleen was very friendly and helpful. Knew when to leave us browse and very helpful when we made our decision.

Bob Ralko

Excellent sales and service. Very knowledgeable staff and prompt service. Thanks for your help.

Matt T

store is great, friendly staff and superb delivery team

Aaron Braun

Had exactly what I needed in stock. Spent less than 20 mins in the store. Sales rep was nice and friendly.

William Collins

Just ordered a washer and dryer set. The representative made the process quick and easy. Items have to be brought in and hoping they won't be long arriving.

Howard Carpenter

Really friendly

Matt Wilkie

Very helpful, knowledgeable staff.

Kristen Wiersema

My husband and I have nothing but good things to say about Dufresne’s. Quality products, excellent pricing, and no matter how big or small the purchase we are always given VIP treatment.

Sandra Muilenburg

Excellent customer service. Friendly, helpful and knowledgeable staff.

Laura Kennedy

We use Krista at Dufresne for most major furniture and appliance purchases. She is wonderful to deal with. They price match appliances so we always feel that we have received the best price. We have purchased all our kitchen appliances, mattress, and couches from there. They are very professional right from purchase to delivery.

Rolly Fisher

Good service........but abit pricy on some stuff if there was only another company to compete with them.

Tyrel Hunt

Best costumer service every time I’ve shopped there. Right from the sales to to the delivery guys.

Ian Cheesequay

Great customer service, the gentleman was very patient and answered any questions we had. Didnt feel pressured to buy, very comfortable atmosphere ???????????????? Dufresne.

dw dalton

Kenora staff are all very knowledgeable and quick to help!! They are professional and provide excellent customer service!! Thank you!!

Nicole Walker

Leslie is amazing !

Kelly Salahub

Staff were friendly, knowledgeable and very willing to accommodate all our needs. I would have loved to seen a color swatch of the sectional we were looking at but they didn't have, however they did have a fabric sample of the material for us to feel. No pressure to buy and allowed us the time to browse and enjoy they store. I would shop again at Dufresne in Swan River.

Adrienne

Very friendly , great deals and super shopping fun!!

Tammy Pernsky

Kathleen of Dufresne’s in Kenora was very friendly and efficient. She was well informed on the product labels and the functions of each product as well as the prices. We were in and out with a new stove ordered in no time at all.

Lynn and Scott McAughey

Expedient, helpful and reduced prices! Thank you, Nicole @ Dufresne Furniture in Kenora!

Ice Dragon Collectables

The staff at the Kenora location, were very helpful and kind. Keep up the great work!

Linda Cameron

The sale rep that helped me was very helpful and welcoming. Shared her knowledge and her own and customer experience of the product. Shared warranty of their products was very comforting.

Cindy Lillico

Always a pleasure to shop at our local Dufresne Furniture! Very friendly, knowledgeable staff. Amazing store!

Mike Wojtowicz

Friendly service. Salesman was knowlegable about the product.

Jenn Geary

Knowledgeable and friendly staff.

Darcie McNab

Friendly service and quick to assist. Answered all our questions that we had and gave lots of details.

Marvin Tom

Nice staff

Chantelle Rodgers

Went in with questions and uncertainty, came out with more answers then we knew existed and tons of worthy information.

Andrew Hardy

Great service and willing to get you what you are looking for!!

Rene White

The service at Dufresne is top notch, the products are top notch, and the atmosphere is always welcoming, always a pleasant smile waiting to help you out.

brandon rushton

Amazing place customer service was top notch would highly recommend to anyone gave me plenty of options and didn't skip a detail big thank you to Pamela for all your hard work

Heather Paul

Great service and friendly helpful staff! This will be my favorite store for sure!

p g

Very friendly, helpful and there is something for every budget

Jon Tom

Exceptional Service

Curtis Sutherland

Very helpful and knowledgeable staff! Gave us lots of time to make a decision, we never felt pressured to make a decision!

R. Barkman

On the floor Selection is good. Staff are very helpful and knowledgeable. Thanks hey!

Rob James

Over the past 6yrs I have been buying all my furniture at Dufresnes. Great customer service Great prices and quality products. No concerns about getting the best price because of their price matching. If I find the same item cheaper somewhere else the will match the price. Deliveries always on time! If there are any issues they ensure they are dealt with promptly and make sure you are 110% satisfied. I won’t shop anywhere else.

Cameron Piitz

Went in to see if there was a certain sectional on display- unfortunately wasn’t in but Kevin did a great job showing us around and giving examples of floor models for that the colour & material would be like on the desired model. Was up front and honest about the delay for delivery which goes a long way rather than giving false hopes on an earlier than expected delivery. Excited to receive our sectional when it arrives!

Chrissy K

I ordered on line because I couldn’t make it into the store in time to get the great deals. But I had been in the store previously to look at products and the sales associate was great at explaining the different types of materials and options. This was the reason I decided to order from Dufrense and not another furniture store.

Chad MacNEIL

Went to store and found what I was looking for. Good experience.

Carolin Foster

Helpful and friendly staff. Great selection of appliances and furniture. I’m looking forward to my next shopping experience at Dufresne in Swan River!

Louise

I needed to buy a small 12 cu ft fridge for our cottage, not very easy to find one that size that is in stock these days. Kevin, the salesperson was very knowledgeable and personable. He didn’t use any pressure tactics when I said I needed to check some things and I’d get back to him. I called back the next day, bought the fridge and he sorted out the delivery logistics. It was a very good experience, from a buyer’s perspective.

Tyler Rolfe

Quick and easy delivery

Jaimie-lee

Awesome service and very friendly

Gerald Gigun

Great store great deals an great people to deal with always have awesome deals

Karen Morrell

Very helpful staff!!! No trying to upsell or anything. And knowledgeable. Thank you Ashley

Merciless

Very friendly! Quick and easy transaction.

Melinda Pawlowski

Great experience!

Kevin U

My husband and I have been shopping at Dufresne Furniture for almost two years.The customer service is amazing and looks after our needs and the lady in Swan River did a wonderful job helping me shop for a new bedroom set. She made me feel like I was important . They exceeded my expectations. A huge thank-you to all the staff at Dufresne Furniture

Ronald Sinclair

Great service!!

Jay Ca

Quick, nice service.

Jannah Friesen

Great customer service .

Karen Miller

wonderful experience, as always

charmaine hay

Great customer service, quick, easy purchase, now just have to wait a few days for delivery.

Kyle Corden

They took long time and seemed confused when waiting for them to load product I just bought. Poor communication.

Jacqueline Genaille

The staff at Dufresne always make the shopping experience a great time! Thank you, Kathleen and Nicole!

Matthew

Great service, Nice things, but a bit on the pricey side for the most part.

Dee-Ann Clarkson

Excellent service!

Bren G

Tyson B went above and beyond to help me furnish my mother's new home. He was extremely helpful and very knowledgeable which made me sound like a professional when I relayed the information about furniture to mom. I came back a second time to finish my order and he had been thinking about what would work best for her and made superb recommendations! Although this was my first time meeting Tyson I feel like I've known this cordial young man for many years. I will seek him out for help in future purchases from Dufresne Furniture. Thank you Tyson

Yvonne Lacroix

The store is beautifully set-up and it’s a lovely experience walking through and viewing everything they have to offer. Purchasing my furniture was easy and pain-free. The staff were very helpful and knowledgeable.

Rhonda Horsman

Great customer service! Very informative and very quick with invoice! Was greatly appreciated! Kevin and his product knowledge made my decisions easier. He also made me think of other very important factors to think of to make the best decision for what we need. Thank you for your expertise Ashley L and Kevin Chris and Rhonda

Peyen Skead

Pretty good. Sales person was very informative and helpful. Wish I was rich, I wanted to buy everything she showed me.

Dale Hrabec

Good and efficient service

Steph Charles

I’ve always dealt with Kevin, he’s the best!

Orla Frampton

Wonderful place to shop. Nice friendly service. Always willing to help and warranty is the best!!

Braden Malak

Knowledgeable staff, fast, friendly, and low pressure sales.

Sharlene Martin Baker

Friendly, helpful sales associates! They took their time and explained all of our options and never felt rushed.

Darlene Jackson

We were wanting a fridge and the salesperson helped get us one. The purchase was made via text and completed when we arrived to pick up. Great service and quickly loaded and we were on our way

Pat Carriere

Excellent service at Dufresne in Kenora. Heather T has been our go to person and is always there to help us out and make us happy! Pat Carriere

Brandi M

Great customer service. Deals are always as good if not better than shopping in bigger cities.

Ken Khadekin

Excellent service and staff is very knowledgeable...got my TV even during a Heavy Snowfall warning in our area.....Awesome! Thanks Twyla!

saran hogg

Tyson was very courteous and helpful truly enjoyed my shopping experience. The decor and service in this store make it a wonderful shopping atmosphere . Thanks.

Greg Samas

Just bought a couch, very friendly and helpful staff, was nice to talk to someone right away, get some time to think about purchase and talk once we made our decision. Look forward to more purchases in the future!

Les Alcock

Friendly good service!!

Mary Beacham

Trish was extremely helpful in finding us exactly what we were looking for plus a little extra without any pressure! Thank you.

Don Hakli

Well laid out. Friendly staff, great selection.

Amanda Crespeigne

I love my new 2 piece sofa and now buying the matching ottoman. I still need a few more pieces to complete my "look". Always friendly and helpful service. Looking forward to finishing touches in Dufrense :)

Mark W Palmer

My wife and I enjoyed our shopping experience as we have in the past. Today, we chose Laundry Appliances and Sales Associate Heather was of immense help!

Michelle Nemetchek

Fantastic team!! Awesome customer service

crystal stevens

Found the perfect mattress thank you

Jeanie Askham

Leslie is a great sales lady she is a professional friendly representative of dufresne. You are lucky to have her as an employee

Chris Dubroy

Great prices ???? excellent service

Bryce Kuharski

Poor service, poor experience, save yourself the trouble, and shop elsewhere.

Aluson Bergman

Sales rep was very knowledgable, friendly and accomadating. We were very satisfied with the service we received.

Aldora Fair

Friendly quick service!

mike yablonski

Ask for TYSON!!! Friendly and knowledgeable!

Tracy Mosiondz

Amazing customer service. Tyson knew a lot of information about the product we were interested in. Answered all of our questions and so much more. Highly recommend shopping here and dealing with both Tyson & Dee!

Ryan Leroux

Great service and friendly people !

Caleb and Kendra Doerksen

Great staff! Super helpful and friendly!

Justin Kaus

Excellent service and great over all!!!!!

Nicole Chambers

I had a fantastic rep that helped me with my many questions and my wants in furniture. Trish is a great gal to deal with!

Samantha Atchison

Kevin was very helpful while purchasing from home.

Alyssa Wyer

So happy with Kenora Dufresne! I purchased a mattress and boxspring at the Thunder Bay store and they said I could pick it up at the Kenora store on Aug 15th, I called them and they said it wasn’t there and wouldn’t be there until the 24th! Problem was I was moving away and leaving the morning of the 24th. I called the Thunder Bay store and they were not helpful at all and suggested I drive to the Winnipeg or Steinbach store and pick one up there. They also said that I could cancel my order and pay for a new different box spring (yea right) or that I would have to pay a restocking fee which is so unfair to me because none of this is my fault. I called the Kenora store again, spoke to the service manager Heather and she said that they happened to have my mattress in stock and that she would be willing to give me a box spring to go with it. The box spring didn’t technically match my mattress but you can’t even tell and the best part was she said I could pick it up that day at no additional charge to me. Totally saved the day! Thank you Kenora Dufresne!

Barry Marceniuk

Great service.

Amanda Matychuk

I would definitely shop there again they helped me find everything I needed and their delivery men were fabulous Thank You for everything

Bridget

Staff was very friendly and helpful with finding a new bed.

Brenda Poliues

Fast service. Found what I wanted, delivery next week. Reasonable price for product

Corinna Henderson

We were looking for something specific that wasn’t on the floor. The salesman found us a few options online which were exactly what we were looking for! It was a very enjoyable experience!!

Darren Hinchcliffe

Great , great service. Shopping and buying made super easy . Tyson was easy to deal with and got me a great deal and was delivered ASAP. Will be coming back for future purchases. Thanks for all the help

Michel Piche

Call at 12.42pm to buy a fridge in Kenora got it delivered within 1hour. Just amazing

Sarahjane Strong

Love it

courtney Lynn

Always have a great experience at Dufresnes. We deal with Kathleen and she always listens to what we need and is absolutely amazing to deal with!

Bagnell Williàm

Great place for furniture

Kimberly Chabot

Bought a washer and dryer unit online and 4 months later and still they have no idea where or when it is coming!At $2000.00 plus taxes you better believe I want to know what is going on with these people scamming people out of more money for shifty services.

Leon Wohlgemuth

Good friendly service.

Lexie Boucha

Amazing customer service!

Troy Swail

Well find out soon

Sarah Potvin

Great service! Knowledgeable, easy to talk to, and not pushy.

Carlos Cordeiro

Great prices and even greater staff!

Robyn Hall

Thanks again Kathleen for the amazing service! You always make sure our experience is wonderful and pain free each and every time! Can’t wait to receive our purchase!

Una Cherry

I contacted dufresne about purchasing a bed and was greeted with an amazing sales person who helped me with all my needs. Quick, helpful and knowledgeable team. Thanks

Raelle Gagnon

Great, friendly service with Krista! Kid friendly location that's warm and welcoming while you shop.

Terry Gall

Great service....great people.

cailey salisbury

Always a good experience at this store!

Heather Nielsen

Always a pleasure purchasing from Dufresne!

Sherry Moreau

Another great buying experience with Heather. No pressure and she has great product knowledge. They also matched a price elsewhere so don't be shy to ask if you are shopping around.

Theresa Puk

I was impressed with the staff at Dufresnes. They were helpful and courteous. I will recommend this place to my friends. I bought a sofa and loveseat and love it!! Great prices! I will be back for future purchases.????????

Liz B

Great service. Staff are very friendly and knowledgeable about products

Nicholas Bowlin

Always a great experience dealing with the store! Quick and easy service and Trish from the sales department is top notch! Would highly recommend if your looking for any home furniture or appliances.

crystal malmo

All the staff are very friendly and knowledgeable. I shop here for all my furniture and appliances

Ken Siira

No pressure and a great shopping experience! Outfitted a new kitchen with appliances.

D Sewell

Good, quick service. Didn't have in stock but will be getting my dryer in 3 days. Very reasonable.

Dallas Dushanek

Great service, always helpful and available!

Penny Beal

I've always found the Kenora staff friendly and helpful. We bought a dishwasher, fridge and stove recently, and all have been as described.

Justin Roe

Excellent service every time I go to Dufresne in Kenora.

Mike Mostow

A trip to a furniture store with your wife can be painfull (and expensive). Shopping at Dufresne's with their vast line of quality products and superb staff easily removes the fear from the equation. With easy payments and price matching, all fears are laid to rest and ensures my better half always gets the best deal and totally what we need (she wants) great place to shop with confidence, great job Doug (thanks Kim)

Tara Vandall

Thanks for the great customer service and helping us find the right dishwasher

Mary Adams

Great job! I would never shop anywhere else from start to finish customer service is fantastic, they go above and beyond to help you out, great store and fantastic sales staff, helped me pick out my my custom made furniture . Thanks, for your time.

Marion McKay

We had a great experience! Our sales person was very knowledgeable of the product and went out of her way to make our shopping experience effortless. Definitely 5 Stars!⭐️⭐️⭐️⭐️⭐️

Jammer Derk

Wicked service and best looking sale man around

Anna McDonald

Love Dufresne Furniture in kenora. Trish Iggulden is the best. She is very knowledgeable and extremely helpful. She takes her time to help you choose just exactly what you want and need. She has a talent for interpreting what you describe and finding the exact thing you are looking for. She is a great asset to this comoany.

Ferly Constant

I think the sevice was really well I appreciate the intergrety of this place thank you ???? ????

Jennifer Poole

Had an amazing experience dealing with Tyson at Swan Rivers Dufresne! He was exceptionally helpful and honest! I have not one bad thing to say!

Saudia Lira

Great and friendly staff. Quality and professional service offered

Tim Roberts

They are a great group to deal with. An had no issue holding my things till I could figure out a delivery day

Barbara Walduck

We had very fast and friendly service. Our sales Rep was quite knowledgable and reviewed several options with us. We purchased a new mattress and foundation and we spent less than 30 minutes in the store even though it was during a busy boxing day sale

Karrie Shaver

Great place to shop. Friendly and knowledgable service. Love to browse there and see what's new.

Debora Carr

Thank you for the fabulous customer service! My mom and I found fabulous items at amazing prices! Oh you bet we will be back!

samson mesenegeeshik

Satisfied

Ashley Brockman

Fast and friendly service, beautiful products to choose from! Highly recommend shopping here!

Mark Sandberg

Good service Everytime. Staff is friendly and always there to help. Never any pressure from sales, always want to leave with more then I came for.

jo harvey

Purchased a 4 item appliance package, washer and dryer and a bed frame with two night tables. I had a quote send to me prior to arriving at the store and my salesperson was ready when I arrived to show me the products. Also let me know when upcoming sales where. Absolutely excellent sales rep. My purchases were made in Kenora and Heather Tod was my sales person. Definitely a five star experience.

Dan Anhalt

Excellent service!

Alex Gordon

The sales person I dealt with was very helpful. She had all of the information and was very fast when answering my questions. Thank you for your help!

Ted Booth

Good store to shop at. Friendly good service

Christina Bignell

Love the quality of the products l been purchasing for over 23 years! Wouldn't shop anywhere else!! Great Customer Service!!

Shirley

Sales person very pleasant and informative. Job well done.

Shannon Johnson

Heather at Dufresne in Kenora was so easy to deal with. We bought all of our kitchen appliances with no issues. Thanks!

Russ L

Great selection to browse in store and they will help find what you need online.

Terry G

Always a good experience

angela larman

Staff are always very helpful. Sometimes quality of products could be better but I don't think that's specific to Dufresne's.

Cale Macooh

Great service

Anne Cox's

Friendly and knowledgeable, my elderly mother was treated with care .

Frank McDonald

Very good service very polite service

Melissa Payne

They went above what was asked of them. Thank you Carlos and katie.

J Towns

Good experience. But, as always, even with sales, Dufresne is pricey. We ordered a mattress and mattress cover as well as a washer and dryer. We like the washer and dryer and mattress but the mattress cover is terrible! We were told by the salesperson that is would be quiet and breathable. It is like sleeping on a plastic bag. It's loud, very hot, and not at all breathable. It's unfortunate because it sort of ruins the comfort of the new mattress.

Shelyna Stefansson

Knowledgeable. Friendly. Easy thru & thru!

andrew mccormick

The staff were always very friendly and knowledgeable.

frank sieradzki

Great service had lots of help choosing what I needed and were right up to date with the questions I asked thumbs up

Mikinaak Ikwe

Sales person was informative and pleasant. Will not budge on prices what so ever or throw in any discounts.