We've got all the opinions of people who are purchasing the services and products of Bean Scene Coffee Works (Coffee Shop) in Kelowna (Canada).
At the present the business gets a score of 4.3 out of 5 and the score was based on 127 reviews.
You may have noticed that its rating is really positive, and it is based on a large number of scores, so we may say that the valuation is quite accurate. If there are many people who bothered to value when they've done well with the service, is that it works.
As you know, we do not usually stop to set evaluations when they are correct and we usually do it only if we have had a problem or incidence...
This Coffee Shop is included in the category of Coffee shop.
Sitting area is not impressive.chairs were comfortable.Wi-fi didn't work.you can see their entire working area with big machine.not fully furnished.
Most of my visits to this coffee shop have always left me disappointed. They usually forgot what I ordered or got my order wrong which kept me waiting for a long time. Somehow even though I am the first in line, I will end up being the last person who get their drink/food.
Fantastic coffee!!!! Always have to stock up on coffee when in Kelowna to take home with us! And that ginger cookie!!! Soooo good!!!
Great coffee and the best black bean burrito around!
Great coffee, amazing atmosphere and awesome staff!
ordered a hot chocolate and got a mocha? not mad just confused.
Best macchiato I've ever had. Muffin was super dank as well.
Love the coffee here
Oct 27 Arrived approx 12.45pm. My first time. Was disappointed upon first sight. Tables are dirty, no chairs pushed in. There is more than enough staff where the priority should be cleanliness of tables & service area where guests are. Counted 10 people. Reminded me of a university cafeteria. Cold atmosphere. No thought went into colour of chairs, design or furniture. Food in fridge has no prices listed, you either guess or have to ask. I had a drip coffee & breakfast wrap. The medium strength coffee is very weak. Wrap tasted good. Served on plate with no cutlery or offer of cutlery. Expected to eat with hands. Service was just ok. However, guy who brought food to table, as I'm disabled was kind & friendly. More importantly I didn't have to ask for table service, it was common sense. Being in the food service industry & in retail, most of my life, the customer experience is EVERYTHING.
Fantastic atmosphere, super friendly staff. The prices are pretty reasonable too. Love going there to work or meet friends. It's not excessively noisy and there's a back room you can reserve or use if it's not already reserved.
Quick service and staff were great!
Cute cute shop, in the landmark area, their traditional macchiato is a must have. Also try their vegan brownies, you would love them.
I had a fine coffee and a really good snack. I'd go back here.
Healthy choices if a little expensive
TWO LEVELS PLUS A ROOFTOP PATIO!! Not to Mention great service and gluten-free options. My Americano and Gluten-Free Oatmeal Cookie were absolutely delicious! ...I think I just found my new favourite coffee shop in Kelowna :)
Love their coffee, wish they opened at 730 on Saturdays. My shifts start at 745 though, so I am a little biased.
I'm very particular about my coffee, and Bean Scene's measures up and then some. On par with the much-vaunted Caffe Artigiano in Vancouver. Decor a bit spartan though.
Pretty good for a coffee chain
Great place to get the most watery Americano you've ever had. Also, when my friend requested a long espresso shot, the barista refused to make his coffee that way. She gave him a mini lecture on coffee after giving him the short shot. My friend is a barista, so it was pretty condescending...
Best Chai Latte! Store easy to locate however inside location Very Echo"y" not fun for conversations or hearing aids...take to go till they resolve acoustics...
Every time I come here to get a Caramel Latte with whipped cream on top, and today the lady said whipped cream is not allowed on coffee anymore, only on hot chocolate. I've been coming here for over a year, getting this same drink. Why has it suddenly changed today?
Very stylish!
Fancy pants landmark indiesque vibes with business touch, love it!!!
I am always at the Bean Scene! AND I always say...it's one of the BEST cups of coffee you will find in the Okanagan! The Dickson Avenue location is very funky. I LOVE it here!
Good place, but meeting room can have better chairs and seats.
Great tasting coffee and decent atmosphere
Delicious cup of coffee!!
They have a few vegan options Muffin brownie cookie Vegan breakfast wrap (doesn’t taste exquisite to be honest but it’s okay!) and oatmeal, granola that can be made with soy milk for an extra. They also have soup and sandwich, tons of cookie options and a wide coffee variety (latte cappuccino and stuff) Roibos herbal tea (happy!?) is also amazing!
Popular place, good business model, franchises growing and good people running them. Local business start, all food made and prepared in house.
I prefer the seating and atmosphere at the other Bean Scenes in town. But still a really nice place.
Great spot for some high quality coffee. amazing fresh baked goods and burritos!
Made an amazing macchiato!
I still love bean scene, and I still wish they displayed prices on their food.
Super hipster. Take a break from you parents basement to come work on your novel with your mac book a beanie and your best flannel long sleeve shirt.
Coffee is good and space is nice, but I was a bit grossed out watching staff counting tips on the counter where they prep food.
Great local coffee shop with excellent staff.
Nice place a lots of table to rest. And good Cappuccino and cakes. Quiet place, clean washroom. Only regret it s parking outside, no to many around or just 1 hour permitted.
Painfully slow and it was not even busy, the 20 minutes it takes to them to serve you a simple latte is not worth the effort. Nice looking shop which is great as it gives you something to look at while you waste 20 minutes of your life,
Best coffee I've ever had. Traditional cappuccino is my go-to!
Good coffee and breakfast wrap. Music is a little loud though. Nice atmosphere otherwise - very open and bright
Coffee is good. Customer service definitely needs improvement. I was there for the first time yesterday and staff was not very friendly, they barely acknowledged that I was even there.
Come here almost every day before heading over to Global. Awesome coffee, great baked goods, and decent service.
Nice well balanced espresso Love this store. Looking forward to using the beans I bought I home!!
A real Kelowna cultural intuition. Best real coffee in town.
Definitely one of the best coffee shops in town. The traditional cappuccino is amazing
Love the atmosphere at this location. The coffee is amazing and I love getting a baked good while I'm here!
Love it here. Great coffee and awesome staff.
Coffee & snacks taste good. Had an Americano and a chocolate muffin - both delicious. However, the acoustics of the large open area aren't good. It's very noisy inside and not a great place to study or work.
One of my favourites coffee shop in Kelowna
Fantastic place for coffee and food. They have delicious options for all foody types. The decor is very utilitarian but that's ok. Don't forget to get the cookies heated slightly for extra deliciousness.
Excellent coffee!
Vegan options galore!! ????
Best Americano in the city. Notice the rich flecking in the crema.
Awesome local coffee shop!
Best is their gusto latte with bean scene bar, or coconut raspberry
Great coffee and ambiance
great coffe, service, staff, and Inspired Word Café
GREAT Coffee! Good vegan and vegetarian options.
Pretty consistently low quality. Scones have chunks of baking soda in them and are very hard/lack flavour. Lattes are often burnt. Needs some serious quality control. A shame it is the closest option for Landmark folks as this means it stays busy even with bad products.
The bean scene most importantly makes great coffee. I have sampled everything from americano's to cappuccinos and lattes with my favorite being espresso macchiatos. They also excel at baked goods made in house fantastic big cookies and great service.
Great coffee place with many good lunch and breakfast options as well as baked goods!
Why are there no prices on anything? Quite expensive and loud inside even though it was mostly empty. Wi-Fi is slow.
Cool vibe and very good coffee and snacks. Would go more often to support local and have better quality coffee then any chains in town.
First time here, grabbed a 12 oz Latte that wasn't filled to the top which was okay. I drove home, sat down and the drink felt so light. I took the lid off and 1/3 of the cup is empty. And definitely not satisfied with the taste of the latte either. If you are charging a premium price for a drink you should be giving premium service.
good coffee. nice treats
They roast the beans here! Very cool to see!
I picked up some roast beans this morning and indulged in a nice Americano and a raspberry run scone. Yum!
Always my favorite place to snack and have coffee. Some Vegan and Keto eats are available making this place great.
Awesome coffee shop. Great atmosphere, food, coffee, and staff! I especially enjoy the view on the patio and how close it is to the Landmark Buildings. Whenever I am in Kelowna for meetings this stop is a must.
Cappuccino was amazing, strong and smooth flavor.
They have very friendly staff, nice seating where you meet positive people, very good coffee experience and happy to be in a local store.
Good food and nice atmosphere but the staff were awful! Aloof and not wanting to do their job. Snotty when asked questions and ordered quick grab and go food, which half hr later, they tell us it’s not available. Not impressed. :(
Nice place to stop by for a cup of coffee
This is my go-to place for Espresso. They roast their own on site. If your looking for great coffee that is not burnt like the "big guys" give them a visit.
Great local coffee in a great space. One of their best locations in town!
Nice atmosphere and good coffee. The staff should be more knowledgeable about what they serve. I was looking for an option without oats and did not get any help at all.
Veggie egg burrito is absolutely great! Coffee great Service, meh
Great coffee, good snacks, friendly service
Wishes they were open later.
Best coffee shop in Kelowna. Best coffee too.
Always great coffee, great service and excellent food. My favorite spot in Kelowna.
Awesome espresso! Traditional macchiato, which is much appreciated. Definitely worth a visit. Nice open space and nice out door seating. Great story/journey of rising from the ashes or in this case the coffee grounds:p
Good food. Great staff
Great welcoming, nice place to meet or work, no discrimination, fair prices and great taste!
Extremely noisy, can't recommend it for a place to visit with friends or business associates.
Asked for a medium single shot latte No problem right? Wrong. The girls went into a tizzy. We only serve double shots of espresso we cant do single shots. I shook my head what are you talking about. They said oh it won’t taste right lol i said I know what it tastes like i know what i want i have been ordering the sane drink for years every day and never had anyone question my taste in coffee. They wanted me to pay for the double shot I said hell no just make my coffee what a joke
They can’t tell what muffins are which. Happened to me multiple times. If your staff can’t tell what muffin they’re handing over then label them.
Nice place good service and coffee
Always good, love the staff, owners have a real love of their craft so pleased to have bean scene in my city.
Beautiful place, great tea, good service. I was here to work remotely and required a decent WiFi connection. I don't know if it was my computer or the network here, but I could not log on. I tested my personal phone and no luck either. It may have been my equipment, but I have never ran into this issue before. Just want to give a heads up to other business folks out there. Also, the floors are concrete, which looks really cool, but also feels really cool on your feet when the weather is cold. I was just at the Pandosy location the day before, and did not have any of these issues listed. I will probably head back over there for the rest of the day.
BEST OF THE BEST SMALL BATCH ARTISAN ROASTED BEANA IN KELOWNA.
Giving coffee the respect it deserves. Think of the esoteric language around wine appreciation and apply it to coffee.
Amazing coffee. True quality roasters. Great food as well and all at reasonable prices with very friendly customer service. Also a huge benefit is kids toys to occupy the monsters and an attitude that is NOT snobby at all, unlike some cafes and roasters.
Best coffee in Kelowna!!!!!
It has been a while since I last had the opportunity to visit this business but the Caffè Americano I ordered was THAT good I still thought to write a good review months later. If this business had a location in Rutland I would probably throw away my coffee machine and head there daily.
Great spot to pop into if you work at Landmark, or are having a meeting there. The coconut tea is one of my favorites, paired with a bean scene bar. It can literally cure a case of the Mondays within minutes.
Very uncomfortable chairs. The most cramped metal chairs to sit on. I looked at there pictures and it shows wooden chairs in some pics, they don't have those in there anymore, just metal chairs, even the bar stools are all metal.
I am re writing my review which originally stated I had contacted the company about the disposition of a staff member. The response which comes six weeks plus later, talks about me being rude on the footage. Yet I was with my boyfriend who also had the same experience? My personality must have changed after being belittled when I didn’t know the drink size and when he was asked about his sandwich being warmed up. It was her attitude towards us that was the problem. I have worked in service for many years I would never ever talk down to someone for no reason if at all. I simply was shocked and embarrassed and walked away. Waiting till another staff member appeared and went up for a to go bag. She was rude period. We felt it as not being welcome at all. Period. My attitude changed because of that maybe ? but I was shocked and doubt very much I or my boyfriend who’s the nicest man in the world ever would be. Additionally, no thank you. I will never step foot in your store again. It wasn’t busy. Being loud and vibrant is no excuse for anything. I served in lounges for years those are loud. Putting this back onto us after an uncomfortable, terrible experience is comical. She was rude or trying to come across as very aloof as I mentioned in my email prior. That maybe she had a trendy personality. Either way lots of shops. I’ll support another one and ensure my gift cards come from a more welcoming environment. Also I even made a joke about me not knowing the cappuccino size saying it was late afternoon that should be strong enough. I wasn’t rude. Also inviting me in to see what you do ? To put a smile on my face.? Are you now implying I’m not smiley enough for you ? That’s comical. I don’t need to be belittled by serving staff, scolded on the Internet after rude service and invited back in too smile ? I made jokes. I ordered coffee we both thought she was rude and I waited to interact with different staff. End of story. I was uncomfortable and we weren’t treated well.
Very disappointed today. Group of 4 had coffee and sweet. we each talked about the coffee being warm rather than hot. A comment was made and the server stated she forgot to turn the burner on. Do you not think a free coffee should have been offered? Not even an apology. Will not return to Bean Scene on Dickson in Kelowna.
Awesome coffee and an awesome space. Industrial, yet still cozy. Friendly staff. One of my favorite coffee spots, I definitely frequent this space
Excellent coffee & teas, quick & affordable food with great vegetarian and Vegan options. The Black Bean Burrito absolutely addictive. I'll pack a lunch and grab one anyways because the craving it's too great!
Great coffee
Great staff healthy snacks lunch items
Inclusive Kelowna coffee shop that was roasting and brewing long before Starbucks became cool in the 2000s.
Ordered an iced americano and a glass of ice water (didn't receive). Upon receiving my drink the cup was half full asked for it to be topped with ice and barista advised they have none left and they only have so much ice for the day...i was a bit shocked by the service we stood there and waited as everyone before us and after us came and went. I just paid $5 for this beverage and it is not100% satistactory. I was not informed or anything. I let him know if I knew there was no ice I would have ordered something different...he just said sorry.. wasnt offered a remake of something else or anything just given this watered down espresso beverage half full take away glass. Very disappointed...
Good coffee. And I suppose if you’re a grass chewing vegan you might enjoy the food. If you can believe it, this coffee shop doesn’t sell bagels.... right?!? Bagels. Come on! But you could het some vegan sludge bar for sure. I got the sausage breakfast wrap and the egg was weird and cakey. Burnt on outside and rubbery in the middle. Good coffee, just don’t expect to enjoy the food.
Fairly good healthy food. Decent coffee. Pretty zen vibes.
Best coffee ever. Good food too
Great coffee, great location, great atmosphere!
Great coffee and friendly service
Truly tasty and delightful coffee!
I think it's the best coffee in town. It's always freshly roasted. The staff aren't phoney like at Starbucks where everyone annoyingly pretends to care about your life. The vegan and vegetarian breakfast wraps are amazing.
Great place to grab a coffee, login and get some work done.
Great coffee, expertly roasted and brewed. Service ranges from pleasant to surly.
Good cappuccino and atmosphere.
The front barista woman with glasses and blond hair up in a bun was incredibly rude. She spoke to me as if I were slow and was very condescending. When you spend $12 on a sandwich and coffee, you expect good customer service. The food and drinks were great; the snotty attitude was not. - Dec 28th 2017 approximately 7:40AM
Excellent coffee
Enjoy the atmosphere in there, but even more so the baked goods haha. The cookies are amazing, I have atleast one a day.
Great local coffee shop. Always hot and to order. Friendly staff and yummy cookies.
Any of the bean scenes, best coffee in Kelowna
Best Coffee shop in town and best coffee shop to bring a baby/toddler! Bean Scene serves excellent coffee, excellent food, and excellent baked goods, plus always has toys for young children, a baby change table for both moms and dads, and is an exceptionally inviting environment to breastfeed.
Great coffee, tasty healthy food.Nice atmosphere too.Service is friendly.
Cappuccino is amazing. I stop in every time I’m in the neighborhood. All the food I’ve tried is also soo good. Oatmeal in the morning or a granola bar for lunch.
Anyone who reviewed this place any lower than 5 stars is out to lunch. An absolutely exceptional roaster. One of the last places in town that serve up good classic espresso
Great coffee and food
The crew at Bean Scene is great. Al, John, and the rest of the team are superb in their coffee roasting skills as well their drink-making prowess. Lots of flavours, lots of snacks, lots of yum.
a great place to have a coffee, and good quality beans
Coffee and wraps are worldly. This particular branch is our local but all the locations serve excellent coffee ????????
Great vegan/veggie menu options and absolutely the best coffee!!
Great atmosphere!! Best Americano in town!!
Nice place..good coffee.. Staff very pleasant