You have all the feddbacks of real people like you who consume the products of Flying J Travel Center (Coffee Shop) in Kapuskasing (Canada).
To this day the firm has a score of 3.5 stars over 5 and this score has been calculated on 108 reviews.
You must have seen that it has an average rating is quite positive, and it is based on a very high number of opinions, so we can be pretty sure that the evaluation is very credible. If there are many people who bothered to evaluate when they are satisfied, is that it works.
You know that we do not usually bother to set evaluations when they are good and we usually do it only if we've had a problem or incidence...
This Coffee Shop belongs to the category of Truck stop.
Good place for fuel pizza & sleep great service
$12 for a hot shower, you can't go wrong. The 4 showers are newly built they get cleaned in between each customer, included are full sized towel, face cloth, floor mat, shower stall also have a soap dispenser. The restaurant is currently under construction, The staff were very polite.
Great ????
I'm a long distance truck driver so I'm here regularly. This place has the worst customer service during the day. There was a line up from one side to the other. One person working till. 5 people behind the counter plus the manager over eating lunch watching the line up get longer tempers getting flared. This is just one visit. How about sitting in fuel line while customers are done fuelling and shopping in the store....of course there service is still slow now big rigs nearly lined up on the highway to get diesel. We are now buying DEF in new liskard so we can avoid this truck stop.
Nice and friendly people works here, specially Mr, Steve, the manager was very kind and helpful.. the only place where u can stop and fuel once I leave GTA towards west.. truckers friendly..
Just going to say it, BEST GAS STATION IN CANADA, and I travel one end to the other non-stop. Showers are as hot as you want for as long.g as you want, and they're crazy clean seriously. If you wake up in the massive parking lot with tons of room for semi trucks and any vehicle, go inside and the staff is so damn nice, they'll put you in a good mood instantly.
DEF pump is not working
they are too lazy, i was waiting for a shower 45 minutes cause girl who are cleaning was very and very lazy!!!! problems with pumps, don’t read fuel card,
Very friendly staff and plus point if they don’t have a pizza they make a fresh one for you definitely recommend coming and checking out the place
(Translated) Welcoming (Original) Accueillant
Terrible most of the fuel pumps are out of order all the time, showers are not clean for 30-40 mins after empty very slow service
Nice clean place, good staff
Not good service rude behave staff Washroom all time smelly
Night manager is a tool
all their pumps r junk. Truckers, avoid this place as much as you can. standing in a pond for fueling during the spring. no def pump working during the winter. 20% chance here or there not working. today, all their pumps were broken. im on a pump for more than 6hrs now. still no one can fix it. 1 star for frendly staff, but this is the worst flying J in north america.
very clean, good WIFI connection and great customer service
Great....!
(Translated) Very bad cibbbb’´´ experience. When you've been showering for 2 days and waiting for you at the flyng j in Kapuskasing to take one;:,; shower and after almost 1 hour of waiting, well I spent my turn I thought '' (Original) Très mauvaise expérience cibbbb’´´. Quand ça fait 2 jours que tu passe la douche pis t’attend au flyng j de Kapuskasing pour en prendre une ;:,;douche pis après presque 1 heure d’attente ben j’ai passer mon tour j’ai cr’´´´´
Very nice staff, neat and clean showers. Good food ????????
(Translated) Excellent (Original) Excellent
Good truck stop on this way, ok shower are old school style but they are clean anytime ! Frendly staff especially the girl french/english speaker !
Most of the time they have faulty pumps that leads to big line for fuel ⛽️. Need Attention if you don't want to let customers use other brands pump.
Well maintained truck stop. Their pizza is the best. Watch turning in, in the west bound lane. It's a bit bumpy.
This Flying J is a good store with good service, my only complaint is that it's not big enough. 1st, very often there are trucks lined up to get fuel, so not enough fuel islands, also these trucks end up lining up throughout the whole parking lot so the parking lot is not big enough either. Lastly, there are only 4 showers, it's time that this place begin to think about expanding and updating some of their services.
Great internet restaurant bathrooms and showers!
Nice place to get shower and to park at night.
Came back here after 3 years nothing changed best place to stop for truckers a&w next door get buddy burgers haha..
(Translated) No lights in the parking lot at the back it is dark in ..... and moreover did not think of doing the washing here because the washer and dryer indicate broken for 6 months but in fact they use them to wash the shower towels because theirs in the back is broken (Original) Aucune lumières dans le stationnement a l'arrière il fait noir en ..... et du plus ne pensé pas faire du lavage ici car les laveuse et sécheuse indiquent brisé depuis 6 mois mais en fais ils les utilisent pour laver les serviettes de douche car la leur a l'arrière est brisé
Its been ages now since all the fuel lanes had worked. Month ago it was down to one lane. After a month again Down to one fueling lane only. There are two other lanes partially working that is just filling up driver side with no DEF on those . Waste of time now a days
Fuel island is busy lol but good service
Staff are friendly enough. Decent parking, close to a couple of places to eat. Only thing is the DEF never works. I honestly believe it's left off to force drivers to buy bottles instead of at the pump. More expensive bottles=more money in the owner's pocket. Hope I'm wrong, but even on clear, warm days they give the same, tired claim....it's frozen....in above zero temps.
Clean and friendly
Very clean and Good staff
One of the ONLY Flying J in ALL of Ontario where the cashier was not wearing a mask and apparently couldn't careless if the customers were either! Why do you have signs when you don't have the employees wear masks, at least not today's cashier also allowing healthy strapping young men in with their face exposed! Yet other Ontario location is pretty much 100% compliance! Hope you enjoy the grave! Ignorant!
This is the only Flying J north of Toronto / Mississauga on Hwy 11 south of Nipigon/ Shuniah. The store is on the smaller size, but they do stock most of the essentials for the road. A&W burger joint next door if you prefer something other than what they have, mostly a small selection of burgers and pizzas. Good selection of coffee, just as you would expect from flying J. It's always a little chilly out here, and in winters the parking usually gets slippery. Almost everyone here speaks French and English, in case you would like to brush up your french.
I came here regularly It is always good experience , great service by staff, guys are very friendly. Special thanks to night shift guys ..
Always friendly people there!
What a great place! Blonde roast coffee! Friendly staff, good food choice, a good clean place to stop in at!
Very good truck stop. Clean showers. Appreciate it.
Awesome service
wow, cleanest shower and friendly staff I've seen so far.
Very nice
This is the worst flying j when it comes to fuel pumps, out of 5 pumps only 1 is working and for working pump key pad is not working for weeks rest are out of service for months management doesn't care and not planning to fix it by the looks of it. When it rain or snow melt fuel bays are filled with stopped dirty water. Only 4 showers mostly big lines up and actual shower place is too small. Staff is welcoming but actual truck stop is not Over all a place not to stop.
Clean showers(only 4) Clean place, small deli that’s all.
On average, this gas station has the best price on regular gasoline in northeastern Ontario. Washrooms are usually clean. Convenience store has a good selection of snacks, refreshments and consumables. There is also a small selection of hot food.
Super friendly staff
(Translated) Friendly staff but really not very quickly to clean the showers paid for my shower but I left without taking it too long to wait (Original) Personnel sympathique mais vraiment pas très vite pour nettoyer les douches payé ma douche mais je suis partie sans la prendre trop long pour l’attente
Middle of nowhere, at least its something familiar
Prepare your self accordingly before fuling. Because of big pool of dirt and mud on the fuel island. See pictures.
GREAT Customer service. The guy at cash counter name DEREK was very helpful.
(Translated) Dirty outside a lot of hydrocarbons and we walk in it always misses what thing or the pumps we have problems the only reason I stop is I am forced to see I have only one fuel card or it is on I do not won't stop the thank you for respect if it's not a truck that stops filling it would be firm (Original) Sale à extérieur beaucoup d’hydrocarbures et on marche dedans manque toujours quelle chose ou les pompe on des problèmes la seule raison j’arrête c’est je suis obligé vus j’ai une seule carte à fuel ou c’est sur je n’arrêterai pas la merci du respect si c’est pas camion qui arrête remplir ca serais ferme
Convenience store is great friendly staff, clean, good food and coffee but the lot is a rough mess and the fuel/DEF pumps are always down
(Translated) Not strong 2 pump only on 5 1h 15 to fuel (Original) Pas fort 2 pompe seulement sur 5 1h 15 to fuel
Could be a lot better.
Terrible flying J . Took almost a half hour to get a bill printed . Needed air in one of my tires but the air hose had a car fitting at a truck stop . Owner was there or a manager and had a proper truck fitting but would not be bothered to come out and screw it on . Told me to just continue with my almost flat tire to find another place with air .
Best truck stop on hwy 11 North East Ontario
Although premises are not in the best condition and there are lots of bumps and potholes and other shortages in this flying J, however I need to sincerely thank friendly staff there; Steve who is the manager I guess is super friendly, considerate, energetic,... and his customer care skills are superb. I also wanted to thank Mel who recently has joined the team and does a very good job in customer care. Thank you all my friends in Kapuskasing Flying J :)
Terrible set up.. none of the pumps are marked saying gas, no selection for octane and Diesel stickers posted above every gas nozzle to make it seam there only selling Diesel
Good location to stop have many parkings also staff is good but they can’t make things for you like if you need two slice of veg. Pizza at morning time they will say you can have all pizza not just two slice because in the morning veg. Pizza is not consumed by many customers. So it’s waste for them. Other wise I think it’s good !
Decent store with electronics food etc.
Clean comfortable friendly truck stop.
Only 1 pump working on both sides!! Why? Truckers keep hitting them, and they have to come from North Bay to fix them.
Short cleaning lady with nose piercing was unnecessarily rude and toxic. Walked in the washroom and despite there being no signs of saying do not enter she told me that next time I barge in there to wait for her to walk out first. Unbelievable she wasn't even cleaning, just being rude for the sake of being rude. 1/10
very good but the shower rooms could be warmer and more pressure in the shower.. the staff where Very nice and warming. I felt welcomed as first nation from Saskatchewan
Everything you need is here.
Poor pump services,everytime dead
Best truck stop in Canada ???????? . Thanks guys.
They should not be getting any stars at all. The worst and most confusing gas station in Canada, I drove by from out of town and decided to stop for a gas , it was very confusing which hose is gas and which one diesel. I have never had owed a diesel vehicles and never put the wrong fuel in my cars but I did it at this gas station. So confusing ,I even could not see a diesel sign . DO some upgrades on your gas station ,those pumps are terrible. I ended up paying 400$ in repairs and lost over 4 hours of my time. And also for the volume of people going through, you need more than two bathrooms. Avoid stopping at this location if you can.
Finaly a truck stop in ontario that understands covid is fake and dont need a stupid mask unless robbing the place !
Accommodating
Jennifer the girl who was attending on Friday Jun 11 5:20 pm She’s the most inefficient rude and they should send her to a training course to understand customer service
Great place
Good place
Steve the manager is a good guy . I’m a new local who needed help and this man went out of his way to help me in time of need. I hope to pass on the good deed to another person . Great management . Will make sure I always fuel here to help his buissness . Thanks again Steve your kindness hasn’t gone unnoticed
One of employees name Robert really don’t know how to speak with customers. It happened twice before but this time he was completely ridiculous.
Seen a trucker reliving him self in the parking lot today infront of my wife and mother told the tattooed guy inside he said there's no camera pointing that way he didn't care or apologize it was pathetic been going there for years and he's always been there so maybe they need to retrain some managers or just remind them peeing in the parking lot offends other customers and just is no where we go to the bathroom my 6yr old knows that so truckers indecent exposure is allowed and tolerated here and your allowed to continue to shop and shower so this flying j is obviously not for the professional drivers
Nice staff , friendly.
We stayed here on good Friday. My husband ordered pizza from kaleys pizza in kapuskasing. Food cost 20.00 with a 9.00 delivery. Worst food ever and ice cold. So we decided to go into flying j for dinner. The man behind the counter knew we just paid for food from an actual pizza joint. We ordered a $19.00 pizza from flying j. Omg, they gave it to us for free knowing that we threw out the food from kaleys. Best pizza. Soft, lightly brown with lots of sauce and toppings. This is where we'll be ordering from now on Thank you Flying J for making our easter weekend great.
Nice.clean..good wifi..friendly staff