You have the reviews of real people like you who consume the products and services of Second Cup Café (Coffee Shop) in the territory close to Hull (Canada).
At this moment the firm receives a rating of 1 out of 5 and this score has been calculated on 1 review.
As you can read, its rating is very scarce, but it is based on few reviews, so you will assume that the evaluation isn't too faithful.
You know that we don't usually stop to put reviews when they are positive and we usually do it only if we have had a problem or issue...
This Coffee Shop is classified in the category of Coffee shop.
Nice little friendly coffee cafe with pastries and cakes available.
I go in for my wife to get her coffee, I perfer STARBUCKS! Everytime i go in there the ladies never have a smile or greet me. Atmosphere is very negative.
New renovation is great
I used to be a Starbucks guy but the service and coffee of second cup specially their stockyards location is excellent. Friendly staff and great selection of baked goods.
(Translated) Very well (Original) Très bien
Drive through attendee was nice but this location is understaffed. Waited in the drive through for over 15 minutes. Service speed could be much faster.
Good coffee nice setup
nice place , clean , organized
First the parking is kind of awkward. Then the staff I met did not seem to like their jobs or the customers they serve. Finally the place was not necessarily crowded but with so many people by themselves with a laptop it doesn't take much time before you run out of available tables. It could have been an exception that evening because the Starbucks down the street closed earlier than usual.
Excellent customer service !
(Translated) Places conducive to study with comfortable tables and benches. Several choices of pastries and deserts that look very porky! All sorts of beverages are part of it (smacked, cappuccino, tea, etc.). Staff efficient and polite. I highly recommend ! (Original) Lieux propice à l'étude avec tables et bancs confortables. Plusieurs choix de pâtisserie et des déserts qui on l'air très cochon!Toutes les sortes de breuvages sont de la partie (frappés, cappucino,thé, etc. ) Personnel efficace et poli. Je recommande fortement !
Yes would go again.
I know now why Second Cup is going out of business. Everything from the service to my capuccino was lousy. Way better options in the area- won't be going here again.
Great atmosphere
Lovely place, great music, the coffee is awesome and the price is fair.
Good place
Bright, warm, friendly staff, great coffee.
Nice space, several vegan cookie options.
(Translated) I love this franchise (Original) J'adore cette franchise
Service was shower then Expectations
(Translated) Excellent latte. (Original) Excellent latte.
Great coffee on a cold winters walk around old montreal
Other
I spent a good amount of time here to do some work. Nice, quiet environment. Good options of tables. Pretty much every seat has an outlet accessible. The drinks are great, but even if you dine in, they give you a to-go cup. The other second cups I frequent at serve you with real coffee cups/mugs. I think they just don't want to do dishes. Also for a good while now, this location has been invaded by flies. Mainly at the cashier area. I'm not sure why it's taking them so long to fix this issue, and it seems like the employees are just used to it now. I'm giving them a 4 because the flies are pretty unsanitary. Without the flies, this is an easy 5. Good lighting, good variety of tables and chairs, perfect for studying or getting work done.
Amazing time day, after day, after day. Coffee is great. Magical experience that cabnot be matched anywhere else.
Banana bread has no banana in them, macadamia cookies are more like pancakes. Very mushy and EXPENSIVE!!!!
Nice cozy place. I love going to get a drink with my kids.
Love the story behind it's beginnings
Best place in town. The girls there are always friendly and always willing to help.
Down with Starbucks! Come on people, let's support Canadian businesses.lol
nice place
Best CANADIAN equitable coffee
Perfect coffee n nice service!
(Translated) Always impeccable service (Original) Toujours un service impecable
Cozy, nice and quiet.
Second Cup in the CSB is a center of social life among Computer Science, Management and Law students. Many of us are here twice a day. Just a head's up: the two Dalhousie locations use their own loyalty system, not the corporate one.
Good place but needs bigger tables.
Good coffee! Staff are always friendly
Slow service
Fantastic staff, Christmas day was really crazy, but everyone eas happy and they worked hard to keep up with the demand! Kudos!!
Great quick kind service and out door seating
We went their with some friends. Tables of four are occupied with one person per table. No tables available, most of them done with their drinks are just sitting on their laptops. The staff suggested we sit outside in the heat (we had two kids with us), that's after we asked if they can put together a table for us. Totally unacceptable.
(Translated) I will return with pleasure. Simple and warm place. Coffee as needed and patient and smiling employees (Original) J'y retournerai avec plaisir. Lieu simple et chaleureux. Café comme ul faut et employés patients et souriants
They have free internet and good drinks
Love their smoothies but some of their staffs are indifferent
(Translated) The Second Cup is located at 392 Boulevard Labelle and not in the parking lot of the Maxi and yes it is open. The view of the street shows the old building, see the new photo The Second Cup is located at 392 Boulevard Labelle and is in the parking lot lot of Maxi and yes, it's open, the street view shows up the old building, please see the picture. (Original) Le Second Cup est situé au 392 Boulevard Labelle et non dans le stationnement du Maxi et oui il est ouvert. La vue de la rue présente l'ancier bâtiment, voir la nouvelle photo The Second Cup is located at 392 Boulevard Labelle and not in the parking lot of Maxi and yes, it's OPEN, The street view shows up the old building, please see the picture.
Kind and respectful
(Translated) Very friendly staff and good coffee, but very bad wifi! (Original) Personnel très sympathique et bon café, mais très mauvais wifi!
(Translated) The service has deteriorated considerably in recent months. After some disappointing experiences, I decided not to go anymore. (Original) Le service s'est considérablement détérioré ces derniers mois. Après quelques expériences décevantes, j'ai pris le choix de ne plus y aller.
Love the green mango smoothie...so delicious!
Good for meet ups. Clean environment!
Great coffee
Nice ambience in a busy downtown
(Translated) Excellent customer service! Not very busy! Courteous and dedicated staff. Perfect place to hang out! (Original) Excellent service à la clientèle! Peu achalandé! Personnel courtois et dédié. Endroit idéal pour décrocher!
Always delicious, friendly staff, and a good place to go for a fancy coffee
Finally had a chance to try this place out and was definitely impressed. The food was delicious and the service was great. Highly recommended!
(Translated) I liked. (Original) J'ai bien aimé.
(Translated) The location is nice, sweet but the prices are sweet high. For example, a simple donut costs $ 10 ca. (Original) Место хорошее, милое но цены на сладкое высокие. Например простой пончик стоит 10$ ca.
Great coffee and staff! Absolutely delicious deserts. Very pleased that they got the rewards program!!! And such good hours!
I love this staff!
Élégante , excellente location, clean ,good to achieve some work. Internet is a disadvantage
(Translated) You have to be patient but good and courteous service. (Original) Faut être patient mais bon service et courtois.
(Translated) The lady at the counter seemed distant and in addition the chocolate cake was dry but still delicious. (Original) La dame au comptoir semblait distante et en plus la galette au chocolat fut sec mais quand même délicieuse.
My favorite coffee shop
Great place to pick up a white hot chocolate or coffee and have a sit down with a friend
Great customer service and delicious food. The employee with green hair made my wife and I amazing burgers. We’ll be back to order soon!
Excellent service
Always love going here because they are so nice. I really dig nice people.
Service is normally pretty good. Coffee and pastries are your typical over priced coffee shop. Nothing special. Be careful sitting outside. You may be harrassed by homeless people looking for change. Security for the mall do not walk by often enough.
(Translated) Very good hot chocolate candy cane (Original) Très bon chocolat chaud canne de bonbons
Cool
Nice friendly staff and grwat coffee also good deserts
(Translated) Very good, welcome and unobstructed view of Philips Square (Original) Très bien, bon accueil et la vue dégagée sur le square Philips
(Translated) Relaxed atmosphere, good choice of cafes and they are all delicious. (Original) Ambiance relax, bon choix de cafés et ils sont tous délicieux.
Great place
I am usually pretty forgiving but this was a very poor experience. The bathrooms are disgusting and there wasn't any toilet paper, I accepted terms and conditions but the internet never connected AND I got a flat white and the coffee was not very good. I am disappointed that a flagship store that looks nice and is right downtown is so poorly run. Last time there for me!
Clean with friendly staff.
(Translated) A practical carpool stop. Coffee always good, always a lot of people (Original) Un arrêt pratique de covoiturage. Café toujours bon, toujours beaucoup de monde
It was ok
(Translated) Access #square Philippe, okay (Original) Accès #square Philippe, okay
Overpriced, with unreasonably long waiting times. The staff was disorganised and unwilling or unable to take simple decisions that could speed things along. The frappuccinos they advertise are entirely made out of diluted powders, which makes the high price really hard to understand.
I also went to the Auto show and stopped in there. I ordered a plain toasted bagel with cream cheese for my nephew. Then my nephew told me while in line for the Auto show that Second Cup put butter and cream cheese on his bagel.. Well that went into the trash!
Best hot chocolate!!
(Translated) Great served and good coffee !! I recommend :) (Original) Super bien servie et bon café!! Je recommande :)
Really good service and a nice place to stay a while. I find the food to be a little bland but the coffee is really nice
Excellent service and tasty treats , the staff are knowledgeable ask Thier advice of what to try , their usually right on the mark
Good but the service is slow
Awesome experience
Their drinks and products that I've tasted are great however the drive thru needs to pick up the pace desperately- sitting in line for over 10 mins almost everytime.
Just pricey .but good smoothie
Friendly staffs and relaxing environment
I ordered a mocha frappee and it's literally blended coffee with ice. Not even the smell of any mocha/chocolate in it. And not even with a grain of sugar. Not worth the price.
To the owners... have more than ONE choice for coffee selection please. Yes it's September but only having pumpkin spice is not good business. Otherwise you're great!
Same as starbucks... A good place to chill work or étude with soothing background noises. I like it.
Great service and great place.
My favorite place to stop for a great specialty coffee. Its bright and clean , very nice spot to get some work done or to just take a break .
Good service, lots of room to sit down
Good drinks
Meal type
Bright and clean. Love their flavoured coffees!
I Loved it ????????????
(Translated) It's still just as good, but the waitress who responded was really silly, and as far as I know, we didn't keep the pigs together! (Original) C'est toujours aussi bon, mais la serveuse qui nous a répondu était vraiment bête, et à ce que je sache, on n'a pas gardé les cochons ensemble !
(Translated) Super personal service smiling;) (Original) Super service personnels souriant ;)
Great place to meet friends and just chat. Don't drink coffee but always get something else. The staff are good.
清靜,Coffee Better than tim horton.
Oh my cappuccino. Good environment to study
Courteous staff and drink is right everytime.
This place is really dumpy. Coffee was okay but I'd never go back
Excellent place! Very polite and friendly!
This is my all time drive thru to pick a cup of mapple latte The drive thru is easy and quick with good customer service
Perfect cup.
Fairly good coffee. Slow service inside. Always seems to be last priority to serve people actually in the store.
Smelly place
I really like decor and coffee, service is always nice.
(Translated) Great place to work even away from home ... thank you :) (Original) Superbe endroit pour travailler même à distance de chez moi...merci :)
It's what you expect, as not much has changed with this brand of coffee shop in many years. This location is quieter than most, and has some comfortable seating. Nice and bright.
(Translated) A very good coffee (Original) Un très bon café
(Translated) Very good atmosphere. To read, go back to school, to share a moment with friends or family. (Original) Très bon ambiance. Pour lire, repasser des cours, pour partager un moment avec des amis ou la famille.
(Translated) The best Second Cup Montreal !! Extra service is friendly! (Original) Le meilleur Second Cup Montréal!! Service extra est sympathique!
I found a fly inside the fridge of the cakes.
Better and cheaper than Starbucks, good ginger cookie.
Friendly service. Good espresso.
(Translated) Always a beautiful team with values conducive to service and respect for customer needs. (Original) Toujours une belle équipe avec des valeurs propices au service et au respect des besoins des clients.
Great service and quality items, never disappoint.
Very good food, loved the burgers! Will definitely be back for sure!!
I love this cafe it's great to drink hot coffee and have fun with friends
Great customer service!! Staff was very nice and friendly. Delicious coffee.
Great location, and good coffee and staff are always great to deal with.
(Translated) The employees are cool and the coffee is good (Original) Les employées sont cool et le café est bon
The service is very kind, I like it very much.
Great and lovely please go have a cup of coffee
We stopped by for a quick cup of midday coffee during our travels in the city. The staff is nice and kept the place clean. The coffee was standard fare. I wouldn’t call it something to go out of your way for, but it’s definitely good if you’re in the area. The WiFi is quick and reliable.
Great mango smoothie
Always a busy little place, and still great Second Cup quality!
Nice Staff...Very friendly !
Cool staff!
Take out
Very good customer service and Philippines people run it
The staff is extremely friendly and accommodating. I found the sevice to be fast, lots of natural light, an outdoor terrace, and plenty of parking.
Love there coffee and staff
(Translated) Good service and a quiet, clean place. (Original) Bon service et endroit tranquille et propre.
Good wifi. Lots of tables. Not overly loud crowd.
Coffee shop circa 2002.
Good specialty drinks. They make the best Mochas in town...
I’ve never encountered such an incredibly rude employer. Addressing an employee in private in a respectable practice. Berating young people in front of customers at the counter is disrespectful and rude. I feel bad for the young people trying to make some money while their employer treats them like garbage. Second cup Canada you should have higher standards then this!
Great coffee and a nice place to relax.
(Translated) Really great place with a smile and great service and good coffee ☕️ (Original) Vraiment super endroit avec un sourire et un excellent service et bon café ☕️
Today I ordered a dairy free drink as my newborn baby has a severe allergy to dairy and i breast feed him. Second cup put caramel sauce in my drink which contains milk that I didn't notice until after I drank it. This is unacceptable when I ordered my drink dairy free due and even said because of an allergy. Would give zero stars if I could.
good coffee if you don't mind waiting for it
Excellent
If you're ever at Parkwood Mall in PG, and you're tired of Starbucks or whatever coffee you usually drink, stop in at Second Cup. They have the usual stuff you find at Starbucks, such as specialty coffees and snacks, but they also have sandwiches and soup, if you so desire. The seating area is large enough and there is a high top table with stools available for all the laptop users, complete with outlets to plug in.
Nice terrace on a beautiful green historical square. Oh the coffees not bad too.
To much files
(Translated) You can have a drink and / or pastry there without being in a hurry, and sit at a table, in an armchair or even outside on the terrace. The service and attitude of the manager and his employees is excellent. It's in my corner and I go there regularly, but I went there before too. You can also do your shopping there: SAQ, Provigo, Jardin Mobile and others. I particularly like jasmine green tea! I also like scones and muffins, and the other desserts look good too. (Original) On peut y prendre un breuvage et/ou pâtisserie sans être pressé, et s'asseoir à une table, dans un fauteuil ou encore dehors sur la terrasse. Le service et l'attitude du gérant et de ses employés est excellente. C'est dans mon coin et j'y vais régulièrement, mais j'y allais avant aussi. On peut aussi y faire ses commissions à côté : SAQ, Provigo, Jardin Mobile et autres. J'affectionne particulièrement le thé vert jasmin! J'aime aussi les scones et muffins, et les autres desserts ont l'air bon aussi.
Terrible spot. Staff are angry and rude, cannot make basic drinks. Had to explain for 5 minutes that i wanted a half-caf. They made me a single americano with twice the amount of hot water. Mmm. Delicious dirty water.
(Translated) Great products, very cool staff (Original) Superbes produits, personnel très cool
(Translated) My perfect place to relax with a good book and a good London Fog! The best !!! (Original) Mon endroit par excellence pour relaxer avec un bon livre et un bon London Fog ! Le meilleur !!!
Good coffee, decent amount of sitting area, easy to run to the bus if you need to.
Awesome drinks! Not as robust at Starbucks but the taste is defiantly there!
My family and I ordered 5 different burgers. The staff (the 2 guys working at that time) were extremely friendly, organised and clean. …
They make a good London Fog!
Very nice coffee shop, and also very friendly... my friend and I went to visit Toronto city just for a few hours and they were very kind to us, they let us to keep our luggage there, it's something I really appreciated !
Good Second Cup, very bright and nice staff, I just think the cake slices are getting smaller for the same price, or, I was unlucky to get a thin slice, left the store feeling quite sad. Edit: Added 1 star, now 5 stars. I was just unlucky, portions are just as they are
Second cup is basically Canadian owned starbucks. So mid-range drinks generally not 24 hour but solid.
(Translated) Very nice place! (Original) Très belle place!
(Translated) Nice (Original) Sympa
Great hot chocolate and smoothies!
Like there coffee and Latte
Best hot chocolate!
(Translated) In the best coffees that are made (Original) Dans les meilleurs cafés qui se font
Always amazing customer service and the best bagel!!
Very nice, friendly staff
Always have good customer service and the drinks are made well. The inside is nice to sit down in. It has a very nice cozy atmosphere that most coffee shops don't have anymore. I prefer coming here, because of the seating, rather than the other large coffee shops around Red Deer.
Cute and warm coffee shop. What a relax after some crazy shopping at Park Royal Mall on Black Friday
Warm up Wednesday special offer for medium lattes. Yum.
Super awesome gal working. Very chipper. Keep up the awesome work! Thank you
Always a great cup of joe, the staff are great and the cafe itself is a nice place to relax or hang out with friends
Great calm space to have a delicious coffee with a big parking just in front
good
Wonderful staff, quality products
Cute, small place with friendly service. The banana, strawberry smoothie was delicious.
Always enjoy this spot for reading, journaling, or catching up with friends. Warm and inviting.
Shiny happy staff and place
Great, ethical coffee that tastes fantastic. Nice tables for having a coffee as well as a nice height for studying/working on a laptop. Usually pretty busy, so it can tough to find a seat. This can usually be remedied by sitting with another party until a spot frees up.
Meal type
A little pricey, and they don't have bananas for their smoothies sometimes
(Translated) We love renovations! Modern and clean look with new furniture, the place seems bigger. Good coffee and efficient staff (Original) On aime les rénovations! Look moderne et épurée avec un nouveau mobilier, l’endroit paraît plus grand. Le café est bon et le personnel efficace
Pleasant experience, was served by a girl with a south African accent she was fast, efficient and really nice, I left with a great tasting coffee, a smile on my face and a great start to my day.
Because of my egg allergy I asked for a gluten-free bun but when I went to eat my burger... the bun was a regular bun. I called the store to let them know of the issue and the employee on the phone repeatedly told me I must be mistaken and …
(Translated) Very warm atmosphere for those who want to meet or read while having a good coffee or an espresso. (Original) Ambiance très chaude pour ceux qui veulent se rencontrer ou lire en prenant un bon café ou un expresso.
If you need WC you need to buy coffee..
Best value for money for good coffee in Canada
This place was very good before.. it looks no more now Days we ordered Almond Date smoothie.. it can be anything other the smoothie
Great service and very good tasting coffee.
(Translated) I did not get what I asked ... (Original) Je n'ai pas eu ce que j'avais demandé...
(Translated) Fast service and courteous employees. (Original) Service rapide et employés courtois.
Decent coffee, they will try to upsell you something usually, but it's not a hard sell. Good location and seating area.
Good caramel coffee, a delicious Tiramisu, a delicious croissant. Comfortable cafe.
great coffee here
Food is typical, but service is so slow. I was stuck in line for 10 minutes to wait for the person in front of me to receive their order and to get my muffin
Good place for a quick coffee meeting.
Fair price, good coffee, not that cozy though
Great place to chill and have great food
The service is great here, always feel welcomed. As a regular customer, i have been coming all winter during COVID time and they have been serving me with great hospitality and made me special
Great food and service. Will be back!
Wayy better than Starbucks. More creative menu, Canadian and better priced!
The coffee is amazing, but it is inconsistent every time I order. The average price is around $6. $6 for a coffee is a lot of money and for it to not be made properly every time is just a waste of money. They are extremely understaffed, I waited 20 minutes in the drive thru this morning. The employees are rude and lack any sort of customer service, they seriously all seem miserable! I understand it can be stressful during the rushes, but this is how you will lose customers.
Convenient parking upstairs mail parking. Good for rainy days, hot and cold weather. Inside mall. Small space but easy to find seats.
(Translated) My best coffee in Quebec, excellent service + stays until 10 p.m. (Original) Mon meilleur café à Quebec, excellent service + reste jusqu'a 22h
Drinks are too sweet. Even when you get it "half sweet" it's pretty much undrinkable.
(Translated) Good coffee (Original) Bon café
Taking a very long time for my two iced Americanos. But friendly and apologetic.
During covid their hours are really inconsistent
Take out
Friendly staff, lots of space and every table has a plug, so you can come there with a laptop
V good
Always friendly service and delicious beverages
(Translated) Not bad, but too expensive this coffee ???? (Original) Pas mal, mais trop cher ce café ????
Consistently good food and cappuccinos. Friendly staff and the cleanest washrooms northbound on highways 2
(Translated) Great service, pleasant and courteous and the best coffee! (Original) Super service, agréable et courtois et le meilleur café!
I love their coffee way better than other coffee chains. Plus, they are the only ones who offer a lactose free milk (not soy milk!) for a nice Latte, with NO extra charge as in other companies. Great place, great service, great location.
(Translated) Quality Coffee (Original) Café de qualidade
Ordered through skip the dishes for pick-up. Employee did not follow the comment description for my burger and forgot some add-ons. Seeing the comment below, I'm wondering if the employee can read? or are they doing it on purpose?
Very friendly staff! Great coffee and food! Can be busy at times but the wait is not long!
(Translated) The staff are always welcoming and charming. Very good coffee (Original) Le personnel est toujours accueillant et charmant. Très bon café
Amazing service
Ok allways good coffee
Not many seating available , but they make coffee perfectly and have great workers .
Awesome coffee with Drive through!!
Great atmosphere and great products. I got a vanilla bean London Fog and I can say without a doubt that it's the best London Fog I've ever had. I know a number of people that go here specifically for that London Fog if they have had a bad day because it so gosh darn good.
Excellent and polite staff. I was pleased that the staff member was patient and informative when I inquired about a few of the prodicts. The place was also clean and welcoming! I will be visiting again :)
No second cup
(Translated) Good service with pleasant public place in front (Original) Bon service avec place public agréable en avant
The ons star is given for two reasons: politeness of staff and the fact that I can’t give less than that. Coffee was almost cold and has too much cream. Bagel was definitely more than a day old , so stale and cold . Cream cheese was not bad though but definitely not going back there.
Clean & has great customer service. Always busy so it’s hard finding a place to sit.
Used to come here quite often a while back before their reno. Have visited twice recently due to them having a patio. Patio is not covered or have umbrellas in case you were wondering. Did notice on both visits people just hanging out in the corner and probably feeding off wifi and not necessarily have ordered anything.
Good coffee
(Translated) Today, on a Saturday, I met three employees whom I would call team of hell. A great service, the girls are full motivated and full dynamic. We should have more employees like them. I took a latte catamel and she made me a nice little ☁. They boasted their managers who would be a champion of it's milk matters. I am dazzled by these women. I will go back for sure! (Original) Aujourd'hui, un samedi, j'ai rencontré trois employée que je qualifierais de team de l'enfer. Un super service, les filles sont full motivées et full dynamique. Il faudrait en avoir plus des employé[e]s comme elles. J'ai pris un latté aux catamel et elle m'a fait un beau petit ☁. Elles ont vantées leurs gérants qui serait un champion de c'est matques sur le lait. Je suis éblouie par ces femmes. Je vais y retourner pour sûr!
Decent coffee. Very rude customer service. Acted like she hates her life.
Quick service. Yummy drinks.
A tad tired looking. Drinks were okay. Very sweet however.
(Translated) I just moved from Dollard des Ormeaux where the Second Cup on Boul des Sources is so clean and spotless. Unfortunately, I cannot say the same for Rosemère's location. No matter what time of the morning or the day of the week, it's always dirty. I always take the same chair which is the least torn. The same crumbs and dead bugs have been there for 2 weeks. The floor is sticky, the tables with leftover crumbs. I have made the trip to DDO several times for a coffee in a clean environment. PLEASE RECOVER YOURSELF AND HAVE A GOOD HOUSEHOLD! Just moved from Dollard des Ormeaux where the Second Cup in Centennial Mall on Sources is so clean and spotless. Unfortunately I'm so sad to say that I can't say the same for the Rosemere location. No matter what time of the morning or day of the week, it's filthy. I always take the same seat. The same crumbs and dead bugs have been there for 2 weeks. The floor is sticky, tables with leftover crumbs. I've already made the drive out to DDO a couple of times for a coffee in a clean environment. GUYS, PLEASE CLEAN UP YOUR ACT. (Original) Je viens de déménager de Dollard des Ormeaux où le Second Cup sur le boul des Sources est si propre et impeccable. Malheureusement, je ne peux pas en dire autant de l'emplacement de Rosemère. Quelle que soit l'heure du matin ou le jour de la semaine, c'est toujours sale. Je prends toujours le même fauteuil qui est le moins déchiré. Les mêmes miettes et insectes morts sont là depuis 2 semaines. Le sol est collant, les tables avec des restes de miettes. J'ai déjà fait plusieurs fois le trajet vers DDO pour un café dans un environnement propre. DE GRÂCE, REPRENEZ VOUS ET FAITES DONC UN BON MÉNAGE ! Just moved from Dollard des Ormeaux where the Second Cup in Centennial Mall on Sources is so clean and spotless. Unfortunately I'm so sad to say that I can't say the same for the Rosemere location. No matter what time of the morning or day of the week, it's filthy. I always take the same seat. The same crumbs and dead bugs have been there for 2 weeks. The floor is sticky, tables with leftover crumbs. I've already made the drive out to DDO a couple of times for a coffee in a clean environment. GUYS, PLEASE CLEAN UP YOUR ACT.
Other
Favorite coffee spot. Great service, clean and private enough for a meaningful conversation or some alone time.
(Translated) Thanks to Ezra-Isaac ☕️???? (Original) Merci à Ezra-Isaac ☕️????
Good coffee
(Translated) Always excellent and fast service! (Original) Toujours un excellent et rapide service!
(Translated) Great service, the staff are very friendly and courteous! It's the best service I've had at a cafe. (Original) Super service, les employés sont très gentils et courtois! C’est le meilleur service auquel j’ai eu droit dans un café.
Great coffee
We love this location! After the Petsmart and Healthy Planet we always go to the SC. The staff is excellent and always make the drinks perfect. I am quite picky and like my cappuccinos extra hot and extra dense and the baristas are great. My wife is gluten and dairy intolerant and they always manage to make her something yummy. The atmosphere is great and the owners really take pride in the store.
Gave me the food in a bag. The cake was as hard as a rock. The coffee was good. The customer service is -5 stars. The lady was plain rude. The staff is ok but the manager is horrible, (ironic I know). I DO NOT RECOMMEND.
(Translated) We are very welcome there with a big smile! The owner and manager are very pleasant. We feel that the drinks are prepared with care. I always spend a good moment of relaxation there, I recommend! (Original) On y est très bien accueilli avec un grand sourire ! Le propriétaire et le gérant sont très agréables. On sent que les boissons sont préparés avec soin. J'y passe toujours un bon moment de détente, je recommande !
Best coffee north of the outer ring road.
Tasty
Nice coffee
Nice and clean. Not too many people in the morning. Really fast service. Better coffee than Tim's and cheaper than Starbucks. Direct entrance into Metcalfe building is nice. Try the vanilla bean cold brew. It's pretty good. 8/8 m8. Update: taste your coffee before leaving the shop. If it tastes burnt. They will replace it no problem.
Employees at this location are very friendly, courteous and cooperative. This is one the best second cup location I have ever visited. Big kudos to the location staff.
Nice coffee shop.
Service was sub par... Sadly. But this was first time in years that I had this however I can not rate coffee as good. Mediocre at best
Excellent coffee
Great food and amazing service. The lovely barista we dealt with was exceptional!
Nice atmosphere, decent speed for service, a bit more on the pricey side but if you love coffee it's worth it.
(Translated) Delicious latte and perfect atmosphere to talk with friends or lovers (Original) Délicieux latte et ambiance parfaite pour parler entre ami ou en amoureux
Only one bank of outlets for laptops (by the west windows), but wifi and service were top notch.
Ok
(Translated) One of the best latte in the neighborhood. (Original) L'un des meilleurs café au lait dans le quartier.
(Translated) I really like this place. I go there regularly (Original) J'aime vraiment cet endroit. J'y vais régulièrement
Very kind staff! Super clean environment and delicious treats.
Best coffee
Love this place, go there everyday for my croissant and iced tea! Michel (owner) and his staff are so friendly!
(Translated) good coffee (Original) bon café
Love it more than Starbucks. Go here!
AVOID! Burnt espresso latte, long wait time and unfriendly staff. Gave them 3 shots, now they are out.
I asked for iced latte, she gave me hot one ????♂️????♂️????♂️????♂️????♂️????♂️????♂️????♂️????♂️????♂️????♂️
They did a goot face lift on the place
(Translated) 2 times in two that I fall on the same cashier, Michel I think. Impeccable service every time I am impressed to see his ease and his entregeant. Such a service makes you want to come back without hesitation! (Original) 2 fois en deux que je tombes sur le même caissier, Michel je crois. Service impeccable à chaque fois je suis impressioné de constater son aise et son entregeant. Un tel service donne envie de revenir sans aucune hésitation !
The best ????
Better coffee than Starbucks.
Clean and quiet
Nice quiet location on the weekends...
I have been coming to this location, every Sunday, for the last 20 years, because it is the best coffee house experience in Mississauga. I have seen ownerships change, but my loyalty is to Second Cup and the service …
It's not Starbucks so tries harder. The staff are polite and helpful and their coffee tastes better than Starbucks (which I find a little bitter) and the atmosphere is much nicer. It has a more relaxing and homely feel to it that is …
your (much better) Canadian option to Starbucks
Comfortable, relaxing, good coffee. Great spot to recharge myself and my phone.
Wouldn't allow someone my friend bought coffee for stay in the store. Shame on them!
Meal type
not enough seats
Great place to hang out with friends. Friendly staff.
They're always really friendly and they can't even see out a window there in the atrium. Sure, sometimes they mess up but they serve thousands of cups of coffee every week.
Clean and well maintained store front. Service was friendly and efficient.
(Translated) The staff recognizes regular customers. On the other hand, the order processing time is a little irregular. (Original) Le personnel reconnaît les clients réguliers. Par contre le temps de traitement des commande est un peu irrégulier.
I went Saturday night. It's a pretty relaxed atmosphere, with a good choice of drinks. Baristas seemed friendly, the female barista recommended the iced tea fusion drinks. The peach one is pretty good. I might try the passionfruit one next. It was a nice night overall.
Such great options for drinks, year round drinks and seasonal drinks! Drive thru is the only part open at this time. It would be nice if seasonal specials could be seen before ordering. There was a sign at the pickup window but by then it’s too late. Seemed to be quite a long wait for two drinks to be made.
Spacious and bright. Nice place to hangout !!
Best staff, great service, EXPENSIVE drinks. Average prices for foods.
Service was terrible. They made a mistake and charge me more and after asking them for the difference they did not even apologize
(Translated) Wide choice of coffee and hot chocolate. (Original) Vaste choix de café et chocolat chaud.
Friendly and fast service. Outdoors seating with distancing; clean patio tables.
Modern interior, clean store, quick check out, premium espresso, friendly staff, can't say enough good things. Price is on part or cheaper than Starbucks. Make sure u download the app
It was really nice and cozy, but they repainted it. It still looks nice but the colours aren't very coffee shop appropriate. Nice staff and great food and drink options
(Translated) Excellent barite! (Original) Excelente barita!!!
Lovely place to get some work done or just catch up with a friend
(Translated) Excellent coffee, incomparable service! Always smiling and helpful employees! (Original) Excellent café, incomarable service! Des employés toujours souriants et serviables!
Fairly decent spot. The staff are usually courteous and attentive, but they seem to gossip a fair bit about their personal romantic relationships (to the point where customers can hear the unsavory details). The atmosphere is a bit cramped and oftentimes there are loud kids who enter with their stressed out parents. Occasionally a few vagrants enter asking for change (though not too often). This area - the Stockyards - is rather strange. Many stores fill the place but it's almost never busy. The people in this area are rather rough and distant.
Great tasting coffee!!!!
To say I am IMPRESSED is an understatement. The new menu and toppings are absolutely incredible, my fries were cooked perfectly and tasted fresh, and the staff were super friendly and payed close attention to detail as well as special …
Cozy in there winter si nice
Always so pleasant staff and amazing coffee selection
Very pleased with the Quality and costomer service. Very friendly and kind.
(Translated) Very good service and the food is very good. (Original) Très bon service et la nourriture est très bonne.
My favorite Cafe....
Very amazing service!
Yes, this location is very good. It was renovated two years ago and has a drive thru. Although Second Cup is not setup as Star bucks and Tim Horton's for drive thru; this location is very convenient for me to take my coffee and breakfast in the morning. I love my Caramel Corretto drink at this place and the staff are very friendly. You should visit sometime and experience the new drinks they have..Paul
That strawberry cheesecake ????????
The staff is very rude. I went there an hour or so before close and asked for a medium blend coffee and the girl gave me a lukewarm cup of coffee and when I asked for a fresh cup she said I added too much cream that's why it was cold. LOL She gave me another cup but it was an espresso...not what I ordered. She was very lazy and did not look like she wanted to be there at all. She didn't bother making a new batch and claimed they were closing soon when there was still an hour or so to close. From my experience...it seems the management does a very poor job training their employees on how to treat customers... I have elderly people in my family that visit this location often and I can't imagine how I would feel if they were treated like that. Very disappointed.
I love this second cup and wish we had more in Red Deer. The staff at this location is great.
The baristas are lovely and very welcoming. Couldn't find a Starbucks around ended up here with no complaints whatsoever!!
I like the ambiance. It's my favourite stop for Calgary-Edmonton trips.
I stopped by the Second Cup location for a hot beverage before attending an event inside the Metro Toronto Convention Centre and was extremely disappointed with the cleanliness of the restaurant's dining area. I attempted to sit down at one …
Always the best service! Thanks!
(Translated) It's a good coffee that offers a lot of choices. (Original) C'est un bon café qui offre beaucoup de choix.
Very comfortable, nice tables and chairs. They have great pastries. They do play music so not a quiet study place. WiFi
Prices are okay, service is very good, is quiet and caffe is tasty
Better than Starbucks
(Translated) Absolutely charming owner and exquisite hot chocolate! (Original) Propriétaire absolument charmant et chocolat chaud exquis!
Visited this place three times during a short trip here and the service was always superb. Hot chocolate is top notch too!
The staff are very knowledgeable and friendly. A busy place!
Coming from a group of 5 the cashier was patient enough to answer questions and wasn't annoyed when we kept asking about drinks that weren't available.
Friendly staff. They never rush you out so you can sit and sip a tea for a long time.
Love this Cafe. It's warm and inviting towards everyone. Staff are always fast and friendly.
(Translated) Too expensive (Original) Trop chère
Service
The food was expensive and had very small portions. Not to mention that the fries were soggy and the cheese was cold. And almost 7$ for a tiny milkshake?! Worst restaurant I've ever been to.
The best coffee shop in the town and the workers are great people ...
Not as expensive as Starbucks. But more expensive than Tims.
(Translated) An ideal place to relax, have a good coffee, chat or be productive. The employees and the owner are super friendly. (Original) Un endroit idéal pour relaxer, prendre un bon café, discuter ou être productif. Les employés et le propriétaire sont super sympathique.
Fast service, great workers, and beautiful seating! Lots of parking bear by
Slow service
Very good coffee and the service was very friendly.
Good coffee, but I felt like the employees wanted me to leave because one of them kept sticking her head around the corner to verify I still had coffee and thus, was still a customer. This was at 7am, with only one other customer in the store.
My favourite coffee place in town. I also love their hot chocolate and frap. The service is good and the best part is you can order and pay on their app and just pick it up after few minutes. It's good if you're in a hurry and if you don't want to line up.
During my visit to my parents' place, I ran out of fresh Phil & Sebastian coffee beans. Unlike Vancouver, choices for coffee beans were limited in Red Deer. Not willing to go to Starbucks, I decided to try Second Cup. I purchased the only decaf beans they had at the store and made a cup of coffee as soon as I got home. The beans didn't smell fresh and the coffee was flavourless. Also, the beans had burnt smell and taste to it and I assumed they were over roasted. To be fair, their Americano misto wasn't too bad. A little mild but I didn't mind it. The atmostphere inside the store is pretty standard. Not too bright, not too dark, not too exciting... I wouldn't go there to buy coffee beans again, but if I needed to sit down for a cup of latte, this place would do. .
This is the ONLY second cup in Ottawa I will patronize. Service is friendly, the staff seem to love their jobs and take pride in their work. Every time I order my favorite drink I am always pleased with how it turns out, and even when it's wrong, it's still so good!
Nice place! I can always find a sit and it’s very easy to park.
I asked for a veggie burger and I got a beef burger with bacon. Not to mention the server had their mask on their chin with their mouth and nose fully exposed. Definitely not worth it I do not recommend. (would give no stars if it was possible)
We love the Canadian Owners and great Coffee and Brownies yummy
(Translated) Good atmosphere and warmth! (Original) Bom ambiente e cordialidade!
Great place, great coffee
(Translated) A brand that I love !! Really equivalent to Starbuck and often cheaper. And in this one in particular, super friendly traders, I love Second Cup !! (Original) Une enseigne que j'adore!! Vraiment des produits équivalent à Starbuck et souvent moins chers. Et dans celui la en particulier, des commerçants super sympathiques, j'adore Second Cup!!
Super nice staff. Nice and clean and quiet location.
Great coffee and cakes.
Multiple beverages with great taste! Clean menu (free from additives), prices are reasonable, clean environment and staff are friendly. Top it with an app to collect points for a free drink!
SALTED. CARAMEL. HOT CHOCOLATE.
Great and quaint coffee shop. Prices are high, but still less than Starbucks. It's a more home like feel here. Plus they have peanut butter balls????
Cafe mocha is incredible here. Starbucks who?
(Translated) Great atmosphere. Not a lot of choice for lunch (Original) Belle ambiance. Pas beaucoup de choix pour luncher
My second favourite coffee. Great service. Friendly staff.
Love the pumpkin spice white hot chocolate!!
Good location and fast service.
This location is the reason I love Second Cup. It's so tasty it makes me want to get a Second Cup. The girl in the drive through makes my morning and the most beautiful smile. Everyone is always happy and the environment is nice.
Never got anything that I really really liked and would go back for. The only positive response I can give is the first time I went here was the day of the Christmas parade and there was no line up in the drive through. Because I mentioned …
(Translated) I always have good service. And I love their their coffees. Very good (Original) J'ai toujours un bon service. Et j'adore leurs leurs cafés. Très bon
Always a great cup of coffee!!!
(Translated) The service is very good (Original) Le service est très bien
(Translated) Excellent coffee ☕ (Original) Excellent café ☕
Never make the drinks right.
(Translated) Always a place to chat quietly with my girlfriend (Original) Toujours une place pour discuter tranquillement avec ma blonde
(Translated) For lovers of hot drinks (all kinds of tea, coffee, etc.) without forgetting their hot pastries. (Original) Pour les amateurs de boissons chaudes (toutes sortes de thé,café, etc) sans oublié leurs pâtisseries chaudes.
Great staff and the food and drink is always fresh.
Delicious everything and friendly service. Immaculately clean interior, plenty of patio.
It is always great.
That bald barista is downright hit!
Decent chicken burger, excellent poutine, friendly staff.
Take out
Clean and quiet.
Great place to study and have coffee all day; friendly staff and environment
It's a typical second cup. What you see is what you get
Very nice place and very good coffee. The environment is very convenient for work or an informal meeting.
love it!
My go to coffee place. USB plug in . Shaw internet. Great coffee. Use thier app to collect points.
Was not to bad of coffee
New, conveniently located within newly built Stockyards. Warm, cozy atmosphere. Good selection and service.
The food is better now, last time I was there the food was do stale my fork almost broke when I tried to eat the scone. Keep up the good work.
(Translated) Good coffee, service a little slow and prices a little high. (Original) Bon café, service un peu lent et prix un peu élevés.
Great drinks like any other location. Rude staff especially drive thru
friendly staff. Very clean The coffee is so good.
The staff and coffee drinks at this location have been consistently excellent for the five yesrs zi have neen patronizing this (Park Royal) location ????
I just had the best brownie of my life here
(Translated) Free fast wifi. Coffee is good, the service is courteous. (Original) Wifi gratuit rapide. Café est bon, le service est courtois.
(Translated) Very good as a whole without standing out from its competitors! (Original) Très bien dans son ensemble sans se démarquer de ses compétiteurs !
Good coffee
(Translated) Quiet, better wifi connection compared to other cafes in Quebec. Very friendly staff. Perfect for revising or having a coffee with friends. (Original) Calme, meilleure connexion wifi par rapport aux autres cafés au Québec. Personnel très chaleureux. Parfais pour réviser ou avoir un café entre amis.
Fast and efficient drive through service. My orders have always been accurate
(Translated) Friendly and welcoming customer service !! (Original) Service a clientèle symphatique et accueillante!!
Free kids hot chocolate today!! Delicious.
Worst customer service ever. The lady at the register yells at customers and is rude an impatient, the baristas seem to be hating their jobs.
Best burger in Ottawa , highly recommended.
I like Second Cups in general, and this one is no exception. Second Cup is my go-to shop for normal coffee, and even cappuccino (as long as I loosen my expectations). This particular cafe has a dynamic vibe and earthy ambience. The only reason I'm marking it as mediocre is that it is set up to automatically use paper cups and bags instead of ceramic plates and cups. I pointed out that almost all the patrons "dined" in, so they would be almost always right if they served on ceramic by default. The staff agreed in principle, but said they would have to rejig their setup to have more cups. I do get that, and I hope that this review is brought to someone in the management chain. If every business refrains from environmentally friendly practices because it requires work to make the adjustment, then we are royally up the proverbial creek. Thankfully, this cafe seems to be the exception in doing the opposite of going paperless.
Used to be always crowded and the folks serving you had a great positive attitude. Now... The service is ok, but the atmosphere sucks. They lost me as a customer.
Slow service
Friendly service nice decor
Friendly people, Just had a coffee and tea here but I really enjoyed it. Great atmosphere.
Fantastic staff. They know their products & they know their customers.
Coffee was a little weaker than other Second Cup's.
Great coffee
(Translated) This morning, 7:15 we stumbled at a door close. No employee or message on the door. (Original) Ce matin, 7h15 nous nous sommes buté à une porte fermer. Aucun employé ni message sur la porte.
(Translated) Great atmosphere (Original) Belle ambiance
Kind helpful staff.
Very good service
(Translated) We were in Toronto and met Second Cup. While in Montreal we did not hesitate to look for the branch since it is a very rich coffee. I had time that I didn't drink coffee with such flavor. In Montreal, the manager was so kind ... he gave us excellent service. We also tried the cupcakes and they were delightful. The place, cozy, friendly, clean and the cost to doc of quality (Original) Estuvimos en Toronto y conocimos Second Cup. Estando en Montreal no dudamos en buscar la sucursal ya que es un cafe muy rico. Tenia tiempo que no tomaba un cafe con tanto sabor. En Montreal ademas, el encargado era tan amable... nos dio un servicio excelente. Ademas probamos los pastelillo y fueron una delicia. El lugar, acogedor, agradable, limpio y el costo a doc de la calidad
Tastes great.
Nice quiet place but gets a little busy sometimes
Very friendly. This team just runs a great shop. It's clean and comfortable. Always great coffee. Thanks
Its newly re done . It was nice inside it's a huge location. Staff is still learning for the most part so it takes some time. It's a 2 min walk from the hospital and is 10000000 times better than Tim hortons.
I ordered through Uber Eats. The restaurant did not pay attention to any of descriptions for the order (i.e. no lettuce etc). They just put whatever they wanted to on the burgers and did not add the items I paid extra for. The pop was also …
Always good to get a second cup.
I like to support Second cup over Starbucks cuz they r Canadian owned and use clean products. The vanilla Honey tea latte is tasty, half sweet is perfect ????
One of a handful nice Second Cup locations still left in this city. Still has the old look, not sterile and white looking with uncomfortable chairs like the many newly renovated locations. Staff are very friendly and welcoming.
(Translated) Coffee not great, service ok and interior not very warm (Original) Café pas top, service ok et intérieur très peu chaleureux
The location has only one stuff serving both drive through and inside customer at around noon. It should have at least 2 stuff to handle the work load. I was delayed for being waiting
Best tea chai latte in the world :)
Your barista at your Central Parkway & Mavis location in Mississauga was not wearing a mask. With the current COVID concerns, everyone especially in the service industry should be wearing a mask. I will not be returning and I will be passing on my concerns to others.
Sometimes not too friendly but good products
The marble cake was not good. But good coffee and quiet place
Dirty as usual .
I really like this Second Cup. Great for studying.
Love their moca! and staff was super friendly
Second Cup in Red Deer serves an excellent variety of delicious products. I do though, very much dislike most of their staff in both Second Cup shops in Red Deer, they are very arrogant, snooty, ignorant, snobby, unfriendly, snickery, and …
The debit/credit machine was down but there was no indication of this before entering the drive thru line, so I waited 10 minutes before I seen the small sign on the menu, and then waited another 15 minutes to get out of the line because I did not have cash on me, literally wasted 25 minutes for absolutely nothing. It’s not the servers fault and yet there was no response or compassion of any sort when I recommended putting a sign up before entering the actual drive thru line… why did it even take 25 minutes of waiting for anyone to get there order? will not return to second cup ever…
It was busy but it was nice see people out having coffee together
It sucks. Beef isnt bad but toppings don't have good flavour, double the price it's worth. …
My favorite coffee spot
Below par service compared to other Second Cup stores.
Cheers to timmy!!
Big space. Helpful staff. But the place is not always as clean as it should be
(Translated) Good iced coffee, decent and standard service. (Original) Bon café glacé, service correct et standard.
Comfortable location very good coffee.
(Translated) Unfortunately since the change of ownership the coffee has deteriorated. There is no decoration, the walls are bare and damaged, the banquettes broken too. Cleanliness leaves something to be desired. The service is courteous, but the employees are overwhelmed and the waiting time for our order is much too long, more they are now Uber orders which adds to the time of attack of the customers present on the spot. And finally the coffee is less good and too expensive. It was my favorite coffee, but I will not go anymore. The best years of coffee is when Michel Lavoie was a proprietor. Pity ! (Original) Malheureusement depuis le changement de proprio le café s'est détérioré. Il n'y a plus de déco, les murs sont nus et endommagés, les banquettes brisées aussi. La propreté laisse à désirée. Le service est courtois, mais les employés sont débordés et le temps d'attente pour notre commande est beaucoup trop long, de plus ils font maintenant des commandes Uber ce qui ajoute au temps d'attaente des clients présents sur place. Et finalement le café est moins bon et trop cher. C'était mon café préféré, mais je n'irai plus. Les meilleures années du café c'est quand Michel Lavoie était proprio. Dommage !
Staff are friendly. Coffee is always hot. Hot chocolate is very tasty. It's a place where strangers meet, friends leave..
It's Saturday and they have only one person running the whole store?! Plus they forced the customers to go through the drive thru which turned into a 15min wait. This location needs to do better during the Pandemic. And get better staffing.
Excellent service. Great staff!!very friendly
(Translated) Nice little well run cafe. Nice to grab a muffin there and work an hour or two. (Original) Beau petit café bien tenu. Agréable d’y prendre un muffin et travailler une heure ou deux.
(Translated) I love their london fog! (Original) J’adore leur london fog!
(Translated) Branch that honors the chain. Free access to a parking lot. (Original) Succursale qui fait honneur à la chaîne. Accès gratuit à un stationnement.
Best cup of coffee in town and always super friendly service. Thanks!
A great place to go to get away from the dumb coffee places.
(Translated) Very good coffee, need to improve the service! (Original) Très bon café, besoin d'améliorer le service!
Friendly service and the best cup of iced salted caramel coffee I've ever had!
Amazing service and beverages.
Second Cup is a must when visiting Canada. I had iced coffee with almond milk.
It was clean and service was great. Great place to meet people and chat.
Good coffee
The two ladies working here were too busy talking with a guy in which they messed up my order. Didn't even bother to offer me to sign up for points card even though they're not busy!
Awesome coffee
Service indoors was slow. We waited and was ignored to prioritize drive thru customers. Coffee was good though once we got it!
Good service ! Renovation look great!
update: all the good baristas have moved on and this place is now a ghosttown with burnt milk. Perfectly made flat whites & a cafe that understands the difference between a cappuccino & a latte. The staff here really make the experience. So friendly, engaging and just straight up good customer service. Happy hour for my commute home. Wish Second Cup Canada head office would change the playlist, though.
Better coffee than the other "S" coffee shop...
Did not visit
Very quiet, relaxing place.
Love the new menu here great product for a decent price and they have a good rewards program
I go here regularly. Staff know me by now. Always great service
nice place, good coffee
Wow so good hamburger very nice place & great service , Thanks ????
Always friendly and helpful
(Translated) very good smothis (Original) muy bueno los smothis
Great service, comfortable atmosphere, decent coffee and awseome that theres choices like honey, cinnamon choc, etc for self serve to mix your drink.
Good coffee. Nice location. Reasonably quiet and very well-lit. Good place to come and do (home)work.
(Translated) Super smiling and friendly staff 8 (Original) Personnel super souriant et sympathique 8
(Translated) It's amazing! The coffee latte is the best I have tasted, the earl gray tea too and the service is impeccable. Thank you! (Original) C'est formidable! Le café latte est le meilleur que j'ai goûté, le thé earl grey aussi et le service est impeccable. Merci!
The service is relatively quick. The location is also quiet during the off peak hours, but don't expect much from the Internet - its very slow, even when there are only a few people in the shop.
Good coffee and staff generally friendly. However the place is badly worn. Couches and cushions are in some places cracked and filthy. Badly in need of some upgrades. At least to seating!!
(Translated) Nice place, big and airy. (Original) Belle place, grand et aéré.
If you don't like coffee and don't know what to get instead, try a London Fog with vanilla bean. Best. Thing. Ever!
My favourite place to grab a warm beverage with a friend. PS they have the best hot chocolate I've ever tasted. I'll always pick this place over starbucks anyday. :)
Always a nice treat! I like the vanilla bean frappe
Love the new look and new choices. Looking forward to going back because service was excellent!
Friendly service, but not many comfy chairs - it tends to get a little crowded here. Coffee is as expected from a Second Cup.
(Translated) Excellent customer service. Very good batten. Free WiFi which could be a little more efficient by cons. (Original) Excellent service à la clientèle. Très bons lattés. Wifi gratuit qui pourrait être un peu plus performant par contre.
This location also has a drive through. The tea was good and the seating area was clean and organized.
(Translated) The treatment is excellent. The coffees and chocolate are of good quality. Recommended! (Original) El trato es excelente. Los cafés y el chocolate son de buena calidad. Recomendado!
Full Starbucks convert. Nice location. Has a decent bean selection to take home.
Favorite coffee shop
(Translated) The tables are narrow. The beagle with cream cheese that I often ask in the second cup at $ 4.50 usually comes generously spread. Here, I had to do it myself with only two samples of philadelphia, not really enough for a beagle (Original) Les tables sont étroites. Le beagle avec fromage à la crème que je demande souvent dans les second cup à 4,50$ arrive en général généreusement tartiné. Ici, j’ai du le faire moi même avec seulement deux échantillon de philadelphia, pas vraiment assez pour un beagle
Meal type
(Translated) Excellent Service a warm team The setting is perfect with a very good coffee (Original) Excellent Service une équipe chaleureuse Le cadre est parfait avec un très bon café
(Translated) Nice place, drinks with coffee are very tasty, free wifi. (Original) Lugar agradável, drinks com café são bem gostosos, wifi free.
Monsieur Michel is an outstanding barrista
I like the coffee
Nanaimoooooo
Good place for ordering coffee and etc.
(Translated) Good coffee good atmosphere the owner is exceptional (Original) Bon café bonne ambiance le propriétaire est exeptionnel
This is the #1 chain coffee shop. The staff are fantastic and I have never had a distasteful experience with their drinks. Highly recommend this location.
Great coffee
Take out
As far as coffee joints go second cup won't disappoint, yet it will not stand out either. Nothing stood out in any particular category relative to any other second cup. …
Awesome place to catch up with friends! Comfortable seats, great service and good coffee/food!
(Translated) Great for studying quietly with tea or coffee! The staff is really friendly and the lateral chai is a marvel !! (Original) Super pour étudier tranquillement avec un thé ou un café! Le personnel est vraiment sympathique et le latéral chai est une merveille!!
The ice tea an ice coffee were really disgusting
A little expensive!
(Translated) I am an assiduous at this branch and I never get tired of news, suggestions from employees and promotions on Tuesday! Always excellent service - special mention to the friendly Joel - and a comforting coffee time after time! (Original) Je suis une assidue à cette succursale et je ne me lasse jamais des nouveautés, des suggestions des employés et des promotions du mardi! Toujours un excellent service - mention spéciale au sympathique Joël - et un café réconfortant fois après fois!
It was ok.
Great Place to study etc. Quiet atmosphere and comfortable environment.
(Translated) It's good, even excellent coffee. But it's too expensive for coffee. (Original) C'est du bon, voir même excellent café. Mais c'est trop chère pour du café.
Absolutely delishous! I dont even like coffee but my mother said we needed to try it and I've been back 3 times already for a Maple Latte!
90% of Second cup place I go to are great . I recommend them all ( the ones that I've been at )
Nice coffee and chicken pie
(Translated) Super service, a beautiful dynamic team! The drinks are excellent, the smoothies are not too sweet ???????? (Original) Super service, une belle équipe dynamique ! Les breuvages sont excellents, les frappés ne sont pas trop sucrés ????????
Very friendly staff on a hot Canada Day.
They won't accept payment via their own Second Cup app, so I pretty much wasted money signing up for their loyalty program and loading it with $20 that I can't even use at the location. I don't generally go to any other Second Cup except this one because it is near where I have my study sessions, so I'm feeling kind of peeved. Their drink sizes are also small and overpriced I find.
Your usual second cup with expansive sandwiches and okay coffee.
(Translated) the best coffee in north america. (Original) le meilleur café en amerique du nord.
(Translated) A Second Cup like all the others, but it is easy to access and find a table. There is also plenty of parking. (Original) Un Second Cup comme tous les autres, mais il est facile d'y accéder et d'y trouver une table. Il y a aussi beaucoup de stationnement.
Friendly Staff. Good coffee. Recommend their Vanilla Bean Latte, simply delicious.
(Translated) Very clean and new. (Original) Très propre et neuf.
Good customer service
Service
Love their cold press coffees and lattes. They also don't double press expresso shots like the other stars do????
Very good service, they brew fresh pot of coffee ☕ for me.
(Translated) Not bad for a chain of coffee, this one is just a little bad location. (Original) Pas mal pour une chaîne de café, celui-ci est juste un peu mal situé.
(Translated) Very good for milchack coffees but ... Degeux cakes (Original) Très bon pour les cafés milchack mais... Gâteaux degeux
Nice coffee
Great coffee and great customer service! The best in Rosemere!!!
I used to go to this location every once in a while for drinks and they were great. However in the recent months when I visited, once they have not opened when they said they would in the morning. I chalked it up to the pandemic and maybe the hours changed drastically and I couldn't find information. The second time I went through the drive through and order a blended drink. There was only 1 car ahead of me and I still had to wait 5 minutes AFTER the other car left. That's fine, but when I got my frappe, it was liquid-y and warm. I don't know why my blended drink was warm. Maybe the barista was new, I don't know. This location should review their staffing and operations because they have disappointed me multiple times in the last 6 months. Hope they go back to how it was when this is all over.
Such a calm environment, great service and perfect coffee!
(Translated) Perfect (Original) Parfait
A great place to stop by and take a break
Regular second cup, lots of seating and friendly staff
Staff are friendly and helpful, beverages are good.
You should try the white chocolate latte with a touch of caramel. Great!
I had a terrible experience specifically with the owner Michel. Firstly, I walked in and no one checked my vaccine passport. During the entire time I was there I never had to prove that I was vaccinated which is very concerning on its own. However my real issue is with Michel. He was rude and dismissive towards me, overall making the environment very hostile and unwelcoming. Do not come here if you speak english. Honestly, don't come here even if you speak French, just avoid it at all costs
Clean and quite
Good coffee. Good service. Friendly staff.
Good variety
I like how many space there is to sit and how much seating is offered. A nice meeting space with good coffee.
Best staff, very friendly!!
The menu sounded great. After sitting in line for 30mins we came to find they had no sandwiches, no soups no food what so ever! It doesn't take much to put up a sign stating that they have no food!!! Will never return.
Had only one worker and did not seem to be going as fast as the worker could go. No other customers were there and service was still slow. Gave us cold fries and half the size of the container. The burger was decent. With what we got (type …
Tasty drinks and friendly service!
Normally wonderful staff, came around 7:10am this time and asked the girl opening if they were ready. She rudely kept saying "I don't know. Don't ask me I don't know". Ended up asking the other employee at the counter who was pleasant, but …
Great staff with great coffee! Always have a smile on their faces which makes my coffee experience that more enjoyable
Not a fan of their coffee.
Service
I saw a very small cockroach with vegetables I complained to the owner of the shop he kicked me out of the shop
Nice staff. Cant complain! Inside is a chill vibe
nice service...tasty coffee...easy parkjng access
I never write reviews but the service here was so terrible I have to .. They forgot about our order of three frappes and when we asked why it was taking so long the staff were rude. Then, they made the wrong drinks when they finally got around to it. The final drinks were all ice and did not taste good. Will never go here again.
Their Vanilla Bean Latte - best coffee drink ever. Great service too.
Great place. Delicious coffee.
(Translated) Exemplary and personal service! Always nice! (Original) Service exemplaire et personnel! Toujours agréable!
Nice
Good place for a coffee or to study.
Great environment. Nice people
I'm a regular Second cup customer and have been to this location several times. Recently, as you enter the cafe, the first thing you see is an ad for a coconut cream Fro Cho on the door. I asked for a Fro Cho without specifying the type. I was unaware there were several. I noticed while the staff was making my drink, that it appeared chocolaty. I alerted her that what I wanted was the coconut Fro Cho. I would have thought that if she's aware there a multiple flavours that she would clarify with me which one I wanted. She was highly upset that she had wasted her product to make me a new one. Poor attitude.
Nice an relaxed
good staff and service ++
Unusually bad service today I clearly asked for sweet potatoes (repeated twice) and the guy gave me regular …
Good coffee and friendly staff! Best chain coffee shop to hit up.
Coffee was a little strong for my taste--but just right for my friend. Nice atmosphere.
Their Hot chocolate is a perfect pair for the cold weather. I always love it! ????????
(Translated) A bit expensive for the taste of the coffee, for my taste obviously, relaxed place that relaxes! (Original) Un peu cher pour le goût du café, a mon goût évidement, place décontracté qui relaxe !
Very slow service in drive throw. Coffee had no milk ask to correct that, now on hwy no sugar. Very disappointed
(Translated) Lots of One Direction on the radio with great lattes ... just perfect (Original) Beaucoup de One Direction à la radio avec des supers bons lattés... Juste parfait
Super well done crispy and delicate palmiers! De cappuccino could have the milk creamed a little warmer to be even better. Great spot for a coffee break.
Mediocre for the price.
Very slow service
(Translated) Very slow service (Original) Service très lent
????
Breakfast
Yummm love this location...great service!
I like this place especially outside when weather permits.
A little loud with tables too close
The rewards program changed (changes from the head office) on 21/04. Went there 2 weeks ago and bought 4 drinks, used my punch cards. I had 3 free drinks at the time, but told staff I wanted to keep them. No one informed us that the rewards program was changing soon. Went today and tried to use a card for a free drink - they told us they did not honor those anymore under strict direction from the owners. If I had known, I would have used my 3 free drinks last time. While I understand the rewards program is changing (which by the way will take twice the amount of coffees to get a free one), it would just have been common sense and good customer service to honor the cards that were already started.I went to another Second Cup location in the same city (different owner/manager) and used their card. While they couldn't punch it anymore (there were 2 punches on there already), they gave us 1$ off of our coffee which was appreciated. The amount of money is minimal, it's just the principle. Apparently Second Cup on Gorge Road does not care about their loyal customers. Fortunately, there are plenty of coffee chains/shops around Moncton
Terrible tasting decaf!!! Had to chuck it and goto Starbucks right after. Thought I would give it a chance. No more!
Great staff and amazing coffee
Friendly staff.... Good coffee
(Translated) Welcoming and full of smiles. A delight! (Original) Accueillant et plein de sourires. Un délice !
Staff were nice, place was clean and drink was good but everyone sitting in the shop are using to- go cups. I was eating in and no one offered me a mug and plate, my order was automatically put in disposable cup and bag. In a world where we are trying to reduce garbage I'm disappointed staff is not trained to use dinnerware for eat in customers.
Great service, great coffee.
Quick and good
Place was full. Saturday afternoon and doing a booming business.
Nice coffee, good location and good customer services
First and last time there, both coffees purchased were undrinkable.
I love the rewards points. Excellent coffee.
Fantastic. Great people. Great coffee
Great coffee in a clean and relaxed environment. Free parking is a bonus!
(Translated) Very clean and warm. Friendly staff and customer as well as a variety of good products! I will go back there ! (Original) Très propre et chaleureux. Personnel et client agréable ainsi qu'une variété de bons produits ! J'y retournerai !
location is understaffed, and service is slow.
Good food
I like the place; i go there study; big and nice location. Staff is friendly and they do perfect Americano
Love the caramelo!
A great place to have a drink and chit chat with friends although a little bit small
Love their cappuccinos and lattes. You can count on your drinks always consistantly great!
Always fresh... Always fast... And NO LOUD MUSIC... Take a hint @Starbucks
(Translated) Excellent coffee! (Original) Excelente café!
nicely renovated
Cool inside have free drink and buy somethings
The patio can be a great place to enjoy a cup of coffee after taking in a local attraction or two. Can get crazy busy around the start and end of the Jays games. Mostly for people who are attending a conference at the MTCC. The space is clean and the coffee is better than the nearby Starbucks.
Good London Fog here and they were open.
Surprisingly drinkable espresso! Best in Red Deer by far. All those hipster craft coffee shops are not even close!
(Translated) 5 stars for the staff who are really hospitable and friendly. Hot chocolate and delicious cappuccino! (Original) 5 étoiles pour le personnel qui est vraiment accueillant et sympathique. Chocolat chaud et cappuccino délicieux !
Am not a fast food fanatic but tried it for the sake of it given its a new joint ,can someone explain to me why these burgers are so expensive, its not as if they are better than A&W , actually A&W tastes way way better and their burgers costs 40% less , what am I missing. Of course I will not step foot in this store again just because they chose to take advantage of customers
Very nice environment. Cute little quiet shop. Staff were very friendly
Friendly staff and great coffee!
Lattes are the best.
(Translated) Whether it is for a morning coffee to start the day, a breakfast with colleagues, a breakfast near the hotel before starting your sightseeing tour of Montreal…. Michel and his team will always be available to welcome you. Very pleasant and professional friendly service where cleanliness is also a priority! To discover and adopt without hesitation! (Original) Que ce soit pour le café du matin pour commencer la journée, un petit déjeuner entre collègues , un breakfast proche de l hôtel avant de débuter votre visite touristique de Montréal ….Michel et son équipe seront toujours disponibles pour vous accueillir . Service convivial très agréable et professionnel ou la propreté est aussi une priorité ! A découvrir et à adopter sans hésiter !
(Translated) Very good and quick service. (Original) Très bon et service rapide.
They will make you a flavoured coffee of your choosing if it is not the flavour of the day. It tasted great, but was not very hot even though I take it black. The problem I have seen with them is that most do not offer drive-through so it is hard for them to compete.They let you overstay your welcome and offer free wifi. Comfy seats.
(Translated) Rarely crowded in this cafe so fast and polite service. The drinks live up to expectations. (Original) Rarement foule dans ce café donc service rapide et poli. Les boissons sont à la hauteur des attentes.
Burger was cooked to perfection and the staff were awesome, loved the atmosphere and attitudes. Was very welcoming with many excellent food selection and options.
White privilege second cup the woman was so arrogant I think she's the owner crabby old lady with light brown hair in ponytail at the back...she wouldn't even look at me or my wife when ordered very rude rushed me when I ordered she shouts that's why I asked you before SHORT OR LONG MACHITTO
A very poor disrespectful customer service. I asked for tap water and the guy there (seems to be a manager or owner) was rudely talking to me and he told me we don’t serve tap water here !! I need to make money for my rent !!! Very much disrespect for this situation and I am going to speak with management about this since every single coffee shop is serving tap water. The way he speaks and the way his assistant is speaking is no way close to customer service and very much aggressive or rude. Bad experience and I will never ever come to this place again as they need to educate themselves how to respect customers and what customer service means. Not serving tap water !!!! Commooonn !!!
Good central location with excellent staff
Great service and coffee.
There should be a NO star. Please close down so we can get a better replacement. Your branch ruins the Second Cup name and it's a waste of space. Have been there more than once and have tolerated it for many years due to its location. This will be the last!! Drinks suck and comes with a ton of rude attitude or lack of service. Do yourself a favor go somewhere else.
(Translated) Too expensive not enough choice (Original) Trop chère pas assez de choix
Amazing service ...???????????? Good coffee ???????????????? Kind and friendly couple ???????????????? My sister luvs their service and their coffee ???????????????????????? Six stars
Nice people and the people who work there are great
Love this place so very friendly,
Service is good
(Translated) good and fast (Original) Bon et rapide
Nice place to hang-out!
Excellent coffee!
Great manager. Clean. Awesome barista :)
Great variety of drinks and food. Comfotable atmosphere.
(Translated) Cozy cafe in the heart of the city. Fast and efficient service. The employees are very nice and smiling. In addition, it is very clean. (Original) Chaleureux café au coeur de la ville. Service rapide et efficace. Les employés sont très gentils et souriants. De plus, c'est très propre.
Canadian owned love it!!
Very nice place
(Translated) I received a very good service, fast and professional! (Original) J'ai reçu un très bon service, rapide et professionnel!
Chai tea latte is just refreshing.
Secon Cup coffee shop is a cozy place with delicious muffins and cookies.
Better than Starbucks for sure!!
(Translated) Small Second Cup unpretentious in the city center. (Original) Petit Second Cup sans prétention dans le centre-ville.
Love to stop by this place when I am looking for a nice Hot chocolate or mocha. They have a decent selection and it is fairly easy to access. They have decent portion sizes for their desserts that they sell as well.
Baristas are awesome, so a great job there
(Translated) Very good service (Original) Très bon service
(Translated) Nice service, the coffee is always good at Second Cup. (Original) Service sympa, le café est toujours bon à Second Cup.
Nice and cozy place to sit for a while after shopping. However there are limited number of seats and usually it is crowded with shoppers. Hope they furnish more tables. Also the bathroom was never cleaned whenever we visited this place. However I am still giving 4 stars because their chai tea is great and only cost 2.15. Their ginger latte is also one of my favorite too.
The renovations they did look awesome. I like their breakfast sandwiches and smoothies.
Mmmmm latte
Its a good place for coffee n snacks....
(Translated) Affordable and delicious coffee, friendly staff (Original) 저렴하고 맛있는커피, 직원이 친절해요
Always great service and a variety of coffee and non coffee drinks, as well as snacks.
They call it second cup because they never make your order right the first time.
Good coffee but very small location and the parking is terrible. Good place to grab a to go coffee.
We stopped by here looking for a place to hang around and found the perfect spot. Their veranda in summer is great for a little chit chat session.
Significantly better than Starbucks, great coffee and great service, never disappointed ????
When my brother and I heard Second Cup had reopened, he squealed and leapt with joy. He's 30.
This place is amazing fresh coffee beautiful faces
One of my favorite Second Cup locations. Very friendly staff and standard Second Cup quality and selection. Food and cakes in general are not great but that's normal in any franchise coffee shop.
Other
great view from the window seats. tho wouldn't recommend any drinks or food from here.
(Translated) Great coffee (Original) Super café
Great venue and service
Inconsistent service. Some of the baristas make the drinks with love some are too quick for comfort making bland drinks with little to no foam. Lattes Have foam ... if I wanted tea I would order a tea. And the attitude is real, seems like no one is happy to work here the service is just whack. They dont look happy and their energy is literally "get out my face"...Better to mobile order ... the less interaction with these sad employees the better. Asking for the key to use the washroom everytime is annoying...
Great, quick service. Popular with students.
(Translated) Super service from the young lady, good price, good guarantee. Perhaps an additional salesperson is missing (Original) Super service de la demoiselle, bon prix, bonne garantie. Manque peut-être un(e) vendeur(euse) supplémentaire
(Translated) We like a lot! Nice atmosphere, good service and above all good coffee! (Original) Nous aimons beaucoup! Belle ambiance, bon service et surtout bon café!
Trendy moderately expensive and always crowded .
Take out
Has a feel of an cafeteria in a factory. Ambiance definitely detracts.
Great as every week :)
drive thru overthere is more like a parking you spend minutes and minutes and minutes there for a coffee taste good but isn't a fast pace environment.
Hot coffee great staff
Great service and friendly staff.
(Translated) Clean, adequate customer service, delicious pastries and specialty drinks are good, especially the white pumpkin milk chocolate for fall ????. (Original) Propre, service à la clientèle adéquat, viennoiseries délicieuses et les boissons spécialités sont bonnes, surtout le chocolat au lait blanc à la citrouille pour l'automne ????.
Half of my latte was entirely foam. I will not be coming back to Second Cup. I am disappointed to say the least.
Good coffee here no complaints on that. However washrooms need attention. Also they do not take Amex as an FYI
(Translated) Well received, fast service, lots of people there = excellent coffee. small sandwiches also available at a good price (Original) Bien acceuilli, service rapide, beaucoup de monde sur place donc = café excellent . petits sandwich aussi disponibles à bon prix
(Translated) Friendly and inviting place. It is always a pleasure to take a coffee sitting comfortably in one of the very comfortable armchairs. (Original) Endroit sympathique et invitant. C'est toujours un plaisir de prendre boire un café installé confortablement dans l'un des fauteuils très confortable.
Great coffee!
It is a great location, with helpful staff, and plenty of seating. A great reason to come this location over others is the large amount of plugs which make sure that you can always keep your devices charged. The only downside is it is often busy which is typical for good locations.
The staff at this location are fantastic, always very friendly, even when it's very early in the morning! I always come here instead of the competitor across the street. I highly recommend.
(Translated) The best place to have a quiet coffee (Original) Le mieux placé pour prendre un café tranquillement
Always a great cup of coffee here.
(Translated) Medium service (Original) Service moyen
Friendly staff and fast service. Lots of seating and overall nice environment. Would recommend the hot chocolate.
I love this place, before and after the renovation. Their lattes are my favourite and if the staff knows you, they may upgrade your coffee mug a size. They have great WiFi and attract a lot of students during finals weeks. Also very popular with business meetings.
How I have missed thier coffee always excellent sadly trying to be Starbucks now when they don't need too thier products stand on thier own
Great coffee and service
(Translated) The pumpkin coffee is excellent. Possibilities of lactose-free milk and alternative vegetable drinks. There is a lack of gluten-free snacks. (Original) Le café à la citrouille est excellent. Possibilités de lait sans lactose et de boissons végétales alternatives. Il manque de collations sans gluten.
The hot chocolate here is amazing! The staff are alway super sweet.
Great coffee shop
A perfect cup of hot chocolate and lemon tart made my winter morning a little warm. I customized my hot chocolate to half sweetened and the sweetness was on spot. The only thing that I felt needs an upgrade and cleaning is the washroom. Sitting is limited yet chairs are comfortable.
Good coffee in friendly place
Everytime I've gone to second they always friendly and drinks/food always great! Today I had a cinnamon toast frocho was delicious! Totally recommend to go!
Great cup of coffee and pleasant atmosphere
Perfect coffee shop experience.
Good
It a new store. Expensive store.
(Translated) always very good! (Original) toujours très bien!
(Translated) Very nice quiet place. The service is very good. The staff is very kind. (Original) Très bel endroit calme. le service est très bien. Le personnel est très gentil.
(Translated) Amazing Espresso Strike !! (Original) Amazing Espresso Frappe !!
Great service, great coffee
(Translated) Was running out of ingredient for the 3 products I wanted to order ... (Original) Était à court d'ingrédient pour les 3 produits que j'ai voulu commander...
The lattes are awesome here but went twice in the last 2 weeks at 7pm and they were closed! Says here they are supposed to be open till 8pm ????
(Translated) Cheaper than Starbucks welcome. (Original) Moins cher que Starbucks bon accueil.
Love their remodelled space and coffees
(Translated) Good service, attentive staff. I enjoyed having my coffee at the second cup. (Original) Bon service, personnel attentif. J'ai apprécié prendre mon café au second cup.
Really good service. Clean tables which I find important. Downtown lots of homeless people and they like to sleep on tables. Not in this shop. Coffee is also very good. Wifi not great.
Fast friendly service
Nice place to have a cup of coffee and use the free WiFi
Clean and nice -
Super service and the cofees are delicious
(Translated) Well without more. (Original) Bien sans plus.
The almond date smoothie was not bad , in my opinion it should have bee sweeter
If you like spending $10.00 for a cup of coffee then this place is for you but for me I'll stick with Tim hortons after all the coffee is good Nd only $2.00
Yummy
(Translated) Great service, very warm! (Original) Super service, très chaleureux!
(Translated) Tasty relaxation break. Nice little quiet place to drink a good maple latte and a good piece of cheesecake. (Original) Pause détente savoureuse. Belle petite place tranquille pour boire un bon Latté à l'érable et un bon morceau de gâteau au fromage.
High price point but coffee tastes good
(Translated) Good service and good quality or (Original) Bon service et de bonne qualité ou
Always friendly staff, good coffe and even better deserts!
If your jonesing for a delightful and delicious coffee beverage then steer your vehicle, take a cab, bus, bicycle to Parkwood Mall and hit up 2nd Cup. The fact is their coffee is better then their competition. Their newly renovated interior is very comfortable and the baristas are a pleasure to deal with.
Was not there.was ay A&W
Awesome decor. Most pleasant in the area.
(Translated) Good coffee but their espresso is a liter (Original) Bon café mais leur espresso c'est un litre
Service
Great coffee and hot chocolate.
The environment is more conducive to a coffee shop where you can socialise, read, study or write. It's got more seating and better food than Starbucks. Add a friendly staff and it's hard to see exactly what Starbucks brings to the table that second cup does not.
Nice quite spot. Good service
The coffee is always good here and the staff are quick and attentive.
Good. Met expectations.
This is one of the best burger joints around ottawa, their prices are fair and the food is out of this world. They followed the order as asked didnt make mistakes from the pas times i have came here. I highly recommend this place
Yummy! ????
Nice store. Friendly staff and good service. Nice comfy chairs too
(Translated) Very warm and pleasant place, good coffee, large selection of pastries (Original) Endroit très chaleureux et agréable, bon café, grand choix de patisseries
This is actually the only Second Cup that I like. Other SCs in the area consistently serve tasteless watery messes when asking for a mocha latte. The wait staff is truly friendly and welcoming. They even helped me create my fave summer drink last year (Grapefruit-Lemonade slush,) which I eagerly went over to get whenever the weather was particularly hot. This locations is always clean, and while it can get full, its never been thoroughly packed to not find a seat. I use this place as my "office" during the day when the weather is great, and their WiFi hasn't let me down yet! Also recently tried a sandwich there. I've been hesitant to try the prepacked food, mostly because it was cold, and the bread looked tough/hard due to the chill. Turns out they can heat/toast the sandwich, so I ended up with a delicious brie/apple/ham toasted sandwich for just over $5. I will totally have lunch there again.
Worst experience ever. Very unorganized and negative staff.make you feel like they don't want to be there to serve you. never again
Fast & friendly service. Had a delicious soy vanilla bean latte - absolute perfection. Love that they have a drive thru window. They also give loyalty points towards free beverages.
Nice atmosphere. Good flat whites plus you normally don't have to wait twenty minutes to get your drink like at a certain Seattle competitor.
Great coffee
Best coffee around these parts.
Mmmmmm Do yourself a favor and grab a Vanilla Bean London Fog, from here* anywhere else it won't be as delicious.
Acted like we weren't there. Nothing much more needs to be said. Starbucks is just up the street anyways.
This is my favourite Second in Toronto! The owner, John, and his team are so friendly and always do their best to serve the best coffee and goodies ever. They create a great atmosphere for lingering and doing some work, reading, etc. A great addition to the neighbourhood!
Not the best experience I've had at a second cup. Some workers are nice, some don't seem like they want to be there. I've had to argue about getting certain drinks made, not a nice experience as a customer. I've also been late to work after asking them to cancel a drink and get my money back as it was taking too long to make; I was told the drink would take a minute, which of course, it did not. I had to drive off and lost my money. I love second cup but I try to go to this location sparingly.
Nice coffee
(Translated) To study and it's not extra good their coffee is nil (Original) Pour étudier et ce n'est pas extra bon leur café est nul
Nice, calm place, very friendly customer service, easy parking and not hurried. They also have tables with charging facility for electronic gadgets.
Great coffee! ... manager is also hot
What a pretty Second Cup.
Clean and airy....this is where I stop to get my morning latte. Good service. Lots of seating.
I love their service and their coffee is incomparable
Lovely staff and always a pleasant experience, even though the store is very small. Convieniently located near Phillips square.
It is a clean and quiet place to meet and have coffee. One young server there could use a little more patience and customer care.
(Translated) A perfect place to study to drink coffee and stay there all day. Always good service, year after year. The manager is very welcoming, he recognizes his regular and occasional customers. The coffee beans available for take-out are also of very good quality. (Original) Un lieu d'étude parfait pour boire du café et y rester toute la journée. Toujours un bon service, années après années. Le gérant est très accueillant, il reconnaît ses clients habituels et occasionnels. Le café en grain disponible pour emporter est aussi de très bonne qualité.
(Translated) Very good service and good coffee (Original) Très bon service et bons caféz
Such good London Fogs! Service can be a little slow at times.
Friendly staff and tastes good. The speaker in the drive thru is so quite and has been for a long time. Can barley hear them so you're just both yelling back and forth at eachother. Would be great if they got that fixed
Was not there, so why ask?
Take the chocfreeze......WOW
Excellent variety and friendly staff!
(Translated) Always a good service and the best hot chocolate. (Original) Toujours un bon service et le meilleur chocolat chaud.
Damn good latte!!!
(Translated) Great experience at Square Phillips Second Cup. The welcome is extremely warm, Renaud knows his customers well and serves drinks exactly to everyone's taste. Impossible to spend a day without my daily London Fog! (Original) Super expérience au Second Cup de Square Phillips. L'accueil est extrêmement chaleureux, Renaud connait bien ses clients et sert les boissons exactement au goût de chacun. Impossible de passer une journée sans mon London Fog quotidien !
This location is registered online saying health and safety measures are not followed. Not worth the risk.
Simply delicious! And so proudly Canadian
(Translated) It's a good place, but very expensive for a simple coffee (Original) Cest un bon lieu, mais très cher pour un simple café
My second favourite coffee shop.
(Translated) Good service. Interior with good atmosphere. (Original) Bon service. Intérieur avec bonne ambiance.
Brilliant spot for a quick meetup
Friendly staff, always great coffee.
Nice staff in another coffee chain
Kind of gone down hill but I still go for the Italian sodas and their coffee is still pretty decent. Staff could be a bit more friendlier and give a damn
Very rude owner. Worth the 15 minute drive to Dieppe location for better service.
(Translated) Happy to see that the Second Cup Naviles is back! (Original) Heureux de voir que le Second Cup Naviles est de retour!
Quick service. Yummy drinks.
Love the coffee and staff are nice
Today in a pandemic situation they serve two unmasked customers and even one of the two employees is not properly masked. A no go for me. Total lack of respect.
Great foamy latte ! :)
This coffee shop was my very first experience with the people of Montreal and it was fantastic. There was enough space for our suitcases (while we waited for our air bnb check in) The baristas were happy to accommodate us in English. The latte was standard but the cheddar croissant was out of this world!
Good food, great coffee. Probably the best coffee you can get from a coffee chain. Obviously, a little more pricier than Tim's, but worth it.
Lattes are my favorite here
Great staff.
Clean, modern and great product.
Wonderful atmosphere, friendly staff, lots of lunch options for a cafe.
Staff is good .. ordered 2coffees iced coffee is really good but hot mocachino hmm is not as good bcz it has to be frothy but there is no froth looks like a flat white..
Such great service and so quick! Love this place.
Excellent service , the server came to our table and also offered to take the empty cups away. The tea and smoothie were also top notch
(Translated) Good products, beautiful atmosphere. (Original) Bons produits, belle ambiance.
Amazing food and even better customer service! The employee with green hair made our burgers really well. Big shout out to the guy on the grill too, 11/10. My wife and I will be back soon! Thank you friends!
(Translated) Very welcoming (Original) Très accueillant
This Second Cup is severely unorganized. The staff here don't communicate with eachother and have no clue who's order belongs to who. They keep on asking questions to each other, like "what is this?" or "Who's cup is this for?" The equipment that they use here to make the coffee and other speciality drinks are not geared toward high volume fast paced environments. It's more geared towards home use. Service is so slow I waited for. A good 7 minutes prior to someone helping me, and there were only 1 person infront of me. White chocolate that costed me 3 times.the amount compared to. Tim Hortons? No thanks.
Staff are not asking for proof of vaccination to anyone who enters, and the tables are always dirty.
Bustling cafe, new modern reno, solid coffee menu with yummy treats too.
Vegetarian friendly with egg salad sandwich. Friendly staff despite the convention crowd. Good latte. I wish there was more seating.
(Translated) Friendly place (Original) Lieu convivial
Tasty coffee!
Very good and calm place, staff are friendly
I have gone to the Slater location a couple times because it is a short distance from work and I like to support Canadian-owned businesses. And, Second Cup was my favourite place to get beverages when I lived in Newfoundland. Today was the last strike for me, as I was not given what I ordered, and the barista made every excuse for why they did not make what I ordered. A cold brew is not the same as a latte, which I am sure baristas well know because they are brewed differently. Even so, if the drink is similar to another, I still would have liked what I ordered. It wasn't particularly busy and they took their time to get me and my friend our drinks. So I did not find my last experience at this particular shop professional. I will try other locations, and hopefully will have a better experience at other Second Cup locations, as I would prefer to get my favourite beverages and support Canadian business at the same time.
Fast service
Love the staff. Friendly service.
Excellent service there. Recommend to anyone
always amazing service
I love the second cup points app/reward system and their beverages/treats.
Really enjoy their caramel caretto. Has a good amount of seating and friendly/competent staff!
(Translated) Very well (Original) Tres bien
(Translated) Very good ! But very expensive. However, the price is worth the taste! (Original) Très bon ! Mais très chère. Le prix en vaut toutefois le goût !
(Translated) I have always been very well served, the employees really care about the customers! Each time I go there, it looks like my drinks taste better than in the other branches! (Original) J'ai toujours été très bien servie, les employés se soucient vraiment des clients! Chaque fois que j'y vais, on dirait que mes breuvages y goutent meilleurs que dans les autres succurçales!
Awesome coffee and great service
Great customer service, and they're friendly. also they have very good tasting food.
Everytime I come to this place they only have one or two choices of coffee.I took a cake tonight and I am pretty sure its old stuff.Not impressed.
Always great customer service, and they never get my order wrong. Great food too. They are also one of the few places in park wood who let me use their washroom whenever I need it, even if I am not buying anything.
(Translated) Clean, large, friendly staff, terrace. Nice to see Second Cups on the North Shore (Original) Propre, grand, personnel sympathique, terrasse. Bien contente de voir des Second cup sur la Rive-Nord
The coffee was okay, a bit too sweet though
(Translated) Good coffee and a lot of beverage choices. Hyper courteous and efficient staff. (Original) Bon café et beaucoup de choix de breuvages. Personnel hyper courtois et efficace.
Makes Starbucks coffee taste like turpentine.
Nice coffee shop with warm staffs!
Coffee was great, I will say that location will benefit from some renovation or update
Decent place. It is pretty much equivalent to starbucks both in prices and atmosphere. The staff was very friendly, quick service and easy parking.
I understand we’re under bizarre times right now, but while picking up my mobile order this morning, I had to stand around for a minute inside the store before noticing the one clerk working on the floor was hidden sitting behind the cash on her phone, talking loudly to someone on speaker. I felt bad interrupting her while she was very hard at work. She was without a mask or gloves.
Nice alternative to Timmys/Starbucks
Good good☕????♥️
Took 5 minutes to even be acknowledged, drink wasn't made correctly.
(Translated) An excellent place. Admittedly, it is small, but very warm and the staff are very welcoming. I highly recommend it (Original) Un excellent endroit. Certes, il est petit ,mais très chaleureux et le personnel est très accueillant. Je vous le recommande vivement
Our Barista was awesome and our vanilla London fog was delicious...thank you
Nice place to hangout with friends and have coffee
Yummy burgers! Was able to share with a friend and we both enjoyed! Thanks and friendly service!
One of my top go to spots great drinks
Always the best place to get GOOD COFFEE great desserts. ????????????????
Service was great but the sandwich was cold, stale, and tasteless.
Great mocha frappés, they always get it right... So far! Also very friendly. Great location. Always a nice crowd.
The tables are a wee dirty on my last vist here. They hadn't been cleaned ina while, and the people on shift were too busy spending time talking to one another to clean them up. The coffee is proper and it's a good place to rest and chat after a shopping session in Stockyards. Second Cup isn't a decent chain of coffeeshops, better than Hortons.
It's fine
Expensive.
Excellent space and staff, but too much country music.
I visit this place all the time for meetings with my friends. I love this place atmosphere the food display and staff. Specially in summer the patio with beautiful landscaping. Feel like in library as lots of students come here for studies.
Good coffee, really poor service. Cashiers tend to start arguments with customers.
Their whihot chocolate is like no other.
(Translated) Excellent service, products and pleasant environment! (Original) Excellent service, produits et environnement agréable!
Our favourite burger place just open a new location and not only that our burgers tasted the same as when they were in lansdowne but the management and the service have insanely become better. one thing though is that parking is a challenge ???????? nevertheless awesome burgers and excellent customer service
In Love With This Places ???? Best Burger Places In Ottawa best milkshake in ottawa
(Translated) Very courteous staff, nice place! I really like! (Original) Personnel très courtois, endroit sympa! J'aime beaucoup!
3 employees, invisible customers.
Favourite place to get a cuppa in Red Deer. Baristas are always friendly and willing to work with you. I go here regularly and it's amazing.
I must say that Second Cup Coffee Co on Mountain Road owened and operated by Qi (Jade) Yu is an absolute embaressement for Our Canadian Coffee Franchise's Second Cup Second Cup You Seriously must re-evaluate partnership's in this franchise. Today early this morning I had a very unfortunate experience with Jade herself. As well, her female employee was present to see first hand how Not to treat a paying customer For the last few mths I have been visiting Champlain Mall Second Cup as well as the Second Cup on Mountain Roud. My signature Drink..a small cup,Tall Long shot, Latte Lac free, x-hot, 1 pump of vanilla free.. when I first visited this establishment my Signature drink was 4 something in change..as the visit contunued at Second Cup at Both locations my price for my Signature drink changed.. I was patient as I worked in a Signature Coffee shop in Vancouver BC - Blenz. understand it take a a few tries before you have a signature Drink down packed.. however after the fifth visit you should have a small clue on what the drinks cost and how it's made some.. Jade shared with me today that she was charging the wrong price beforehand and today I had to start paying the correct price. I'm confused as now I have to pay almost 6$ for my Signature drink.. thank God all this conversation was recorded on her instore video as the behaviour she expressed is completely un- orthadoxed for an Adult business owner. I shared with Jade unfortunately for the last few mths at this location as well as the one in Champlain Mall my price has always been 4.89 plus I tip.. as I keep my reciets for work purposes Jade shared that she will no longer provide service at this location or Champlain Mall and asked me to leave.. OMG was what was going through my mind.. did this really just happen over a coffee because you were unsure how to handle this situation with a paying customer. Very disappoint nevertheless I'll be Blogging this incident to all my blogging friends/ FB / as well as many sites were Second Cup Co promotes themselves I shall be contacting Second Cup Co franchise to share my concerns. As this is unacceptable behaviour.. I take Great Pride in my Canadian culture. Always tend to spend were Canadian companies are to keep then thriving and alive. this has left a terrible taste, pardon the pun in my mouth.. This being said and done I shimmed off to Starbucks were they shared Absolutely we can make this drink.. key words.. it's Your Signature Drink.. I might add my Small cup, Tall Long shot, Latte Lac Free, x-Hot, 1 pump of sugar free vanilla was amazing .. i will be back, bring all my modelling/ entertainment business partners with me.. K
Love second cup flavored coffee. Its the best. Above all the rest
I went on a Sunday morning. I don't know if they were understaffed, but there were only two people working, one of whom was newer and the other who was a total control freak. The control freak wouldn't let the other person do anything, so it took at least 10 minutes, probably closer to 15 minutes to get a simple americano despite there not being a tremendously long line. When I finally did get it, it was honestly the most burnt espresso I have ever had. All I could taste was ash. I took half a sip and it went straight into the trash. I may as well have just taken $3.50 and thrown it into the garbage. It would have had the same effect and saved me from wasting 15 minutes and then drinking ashes. There was no point in asking for it to be remade as the control freak clearly didn't know how to pull a shot and wouldn't let the other person even try.
(Translated) Always a remarkable service (Original) Toujours un service remarquable
The cold brew is awesome
Good coffee
Like it. Can get busy and loud from time to time
Wonderful
I go in the drive thru every other day for a coffee or a green smoothie, always very fast and friendly service between 730am-330pm in my experience and the quality of the drinks is decent. I also like to support smaller businesses. While its a franchise... their location is actually a bit tough to get into due to the insane speed bumps in the parking lot moreover I know they've taken a hard hit with customers coming through since the pandemic. Sometimes understaffed I guess according to some of the reviews but I've still never had an issue in terms of speed of service even with a few cars in front of me. They are a hell of a lot better than Tim Hortons or Starbucks. A&W is in the same plaza too which is nice!
Not busy all the time. Beverages are always the perfect temp and made in a timely matter with a smile
Pleasant experience as always. Love the easy going atmosphere here and the service is great. If you've never had the ginger snap latte then you are missing out in my opinion.
Good service
Staff were wearing mask on chin with whole nose and sometimes mouth exposed, when my food was served it had a hair in it.
Amazing freshly brewed ... Tried pistachio latte...it's yumm
Very nice!
Nice modern cafe. Clean and comfortable. Fast and helpful staff. Good selection of coffee and snacks.
Very polite and friendly service but Montreal is full of friendly people though.... Should have more staff as very busy, and my croissant was dry and very average. Nice coffee though. Similar to most decebt chains... Not quite as good as Costa Coffee IMHO.
(Translated) charm (Original) Charment
(Translated) Very young atmosphere, mostly students, very good coffee ... (Original) Ambiance très jeune, étudiants majoritairement, très bon café...
Reasonably priced well made coffee. The treats are delightful..it's a good treat
Wish there were more locations as I prefer it to Starbucks.
Rude staff and the owner is even worst
Coffee is a bit pricey but we don't come for the coffee lol... it's a good location!
Cozy and very clean....good service
The baked goods are larger sized and reasonably priced. The atmosphere feels fresh and clean with the new renos. My coffee was made quickly and correctly. It was a bit squishy inside as it was busy but i loved that they had seats outside in the sun.
Quite nice and clean, Friendly and helpful staff not very cozy
Rude staff, asked about decaf, had an unpleasant conversation. The barista refused to prepare a decaf latte bc he said his coffee machine didn’t work
(Translated) Little snack choice (Original) Peu de choix de collation
Friendly servers!
Take out
(Translated) Second Cup offers one of the best services in this kind of business, the charming sofa, a more discreet corner and another to sit with friends and all over Canada (Original) Second Cup offre un des meilleurs services dans cette genre de commerce, le charmant sofa, un coin plus discret et un autre pour s'asseoir avec des amis et ça partout au Canada
Open late and and staff were efficient and welcoming, what's not to love!
(Translated) good coffee and good place to read (Original) bon café et bon endroit pour lire
Good quality ☕
(Translated) Prices are expensive for a daily destination. The place is very noisy. The servers are friendly and polite. The products are good. This place annoys me more than it calms me because too much blah blah blah around (Original) Les prix sont chers pour une destination quotidienne. L'endroit est très bruiant. Les serveurs sont sympas et polie. Les produits sont bons. Cet endroit m'énerve plus qu'il me calme car trop de bla bla bla autour
Every time I get something here I have to wait at least ten minutes to get it even if I'm the only person waiting on a drink. They get my order wrong 75% of the time. Really wish there was another coffee shop in the killam I could go to instead.
Consistent coffee.
Bright clean good service excellent beverage
The store needs to be renovated.
Greatest latte out there. And a Canadian company to be proud of. Always going there for the quality and the energy of the staff.
Average coffee
Great staff, variety, and prices
(Translated) The employees / owners are very nice. The service is fast and courteous. They have the best White Moccha of all the Second Cup I've tried. This is the coffee (location) that I prefer, by far. I even go there to take my coffee instead of going to another place. (Original) Les employés/propriétaires sont très gentils. Le service est rapide et courtois. Ils ont le meilleur Moccha Blanc de tous les Second Cup que j'ai essayé. C'est le café (emplacement) que je préfère, et de loin. Je vais même jusqu'à faire le détour pour prendre y mon café, plutôt que d'aller à un autre endroit.
Nice coffee place!
Beware of fake/staff reviews, they're trying to save their terrible location. Serves inedible food, incredibly old and stale. Poutine was served with fries I would approximate were made in the morning and served at night. …
(Translated) One of the best coffee shops around. (Original) L'un des meilleur marchant de cafe du coin.
Good option for coffee
This place, looked nice to me. I decided not to go back as I was asked to leave the coffee shop around 2 min after I made my order. I didn't know the closing hour and I wasn't feeling ok. I asked if I could stay 5 more minutes and I would leave the coffee shop.
I love smoothies here
(Translated) Very good products and atmosphere, parking sometimes complicated. (Original) Très bons produits et ambiance, stationnement parfois compliqué.
Awesome
(Translated) Very well ! (Original) Très bien !
Very organized and simply ask that you wear your mask in the store as of Dec 20th. Coffee is as always delicious and the staff very pleasant to deal with
It's newly renovated but it looks uglier than what it was before.
I enjoy second cups coffee it's very flavorful compared to other places. The different deserts they have is a wonderful selection
(Translated) Warm welcome, friendly staff. .. (Original) Accueil chaleureux, personnel sympathique. ..
It was a pleasure to meet Michel the owner of Second Cup. Spent alot of time there with him and his staff a very friendly place and was always greeted with a smile. And being Aussies we loved his Flat whites.
Coffee was good. Cheese croissant was rock hard.
It's a perfectly acceptable place to grab a coffee while studying at the library.
(Translated) Very busy, but very good service. Many customers monopolize two tables while they are alone. (Original) Très achalandé, mais très bon service. Plusieurs clients monopolisent deux tables alors qu'ils sont seuls.
Absolutely the best coffee place and my favorite! The people are friendly and there is a really beautiful interior! And I love the app that you can download to earn free drinks! I would recommend the caramel caretto :) it tastes like heaven.
Beat coffee
(Translated) Extremely expensive ... Kombucha Rise which is usual under $ 4 costs $ 7 ... A Mexican wrap with black beans as main ingredient, $ 8 ... From vol. (Original) Extrêmement cher... Kombucha Rise qui est habituellent en bas de 4$ coûte 7$... Un wrap mexicain avec comme ingrédient principal des haricots noir, 8$... Du vol.
Second Cup is one of my favorite places for coffee.
It should be renamed to first cup... Great experience...
Spacious, friendly staff. Lots of Parking space.
I normally visit this Second Cup in the Stockyards Shopping Centre. This Second Cup is clean and has WiFi.
Love that the coffee is hot. Barista took the time to ask did i want a.double americano instead of a regularl, and i definitely did. So good. Ten times better than starbucks.
Staff is friendly and polite and my order is always made right
(Translated) Very good service (Original) Très bon service
Best coffee around.
(Translated) Lovely cafe to study! (Original) Charmant café pour étudier !
(Translated) Perfect for a small snack! It's quiet, the coffee is good and the pastries too. (Original) Parfait pour un petit goûter ! C'est calme, le café est bon et les pâtisseries aussi.
nice and quite
Nice place to relax they have friendly staff, delicious pastries and cappuccino
(Translated) Nice place and good service (Original) Endroit sympathique et un bon service
Accepted order, said they were preparing and then cancelled 30 mins later.
(Translated) Coffee usual contact with my father. (Original) Café contact habituel avec mon père.
Man, people are mostly rude,uneducated, filthy in this area. I speak of all the surrounding area. The second cup encompasses all the good and bad attractions of this corner of Toronto.
Best coffee in the area.
Love the specialty coffee here!
(Translated) Employees always in a good mood! Excellent espresso minted! (Original) Employés toujours de bonne humeur! Excellent espresso frappée!
They offer a great selection of coffee and snacks. Slightly priced higher than average coffee but most days are worth the extra for quality
Nice place for a coffee. Friendly staff
Super friendly
Love going here. Very relaxed and pleasant place to meet friends and family just to catch up on life. The staff are always friendly and helpful and the atmosphere is clean and cheerful. Definately a place to go when you just want to hang out.
They're just offering drive through service at this time of pandemic at this location. Their coffee here is a lot better than the other brand coffees. Very friendly drive through staff. Keep up the good work. I'll come back over and over again.
New location in Ottawa. Shared interior dining with Thai Express and a Sushi/bubble tea shop. It’s a good walk in location. The burger is pretty good, but there are plenty more in the city that are better, and non-franchised. The fries are …
(Translated) Too expensive and the quality is not at the appointment. (Original) Trop cher et la qualité n'est pas au RDV.
I would come by here before work/after work to get some school work done/relax. It does get rather busy, but the staff is quick and the environment is warm, inviting, and comfortable.
(Translated) Very nice and a beautiful view of the square and the La Baye store (Original) Très agréable et une belle vue sur la place et le magasin La Baye
Friendliness is big here! They recognize you every-time you show up!
Good spot to grab a hot coffee at downtown Montreal. Staff also nice
(Translated) Nice atmosphere and warm staff. (Original) Belle ambiance et personnel chaleureux.
Great Place
(Translated) Good coffee by the way (Original) Un bon café en passant
Good coffee. Recent renovations have brightened the place up considerably. Unfortunately poor acoustics when it is busy. Friendly staff.
Delicious hot coffee!
Dead quiet on a rainy Sunday afternoon, with loathsome music blaring out of the speakers. Staff had no interest in turning it down, despite stating it was lousy music. Could not concentrate, read or simply enjoy a brew. Left, won't be back.
It's a decent little spot but to echo another reviewer, the parking can be awkward. Both their hot and cold drinks are great and they have some food selections other locations I've been to don't have (I love the sugar cookies with jam in the middle!)
Amazing
Great stuff
Calm and enjoyable when not so busy
(Translated) The clerk is welcoming and cheerful. The branch is very busy. The service is excellent and quick despite everything. The trick is to find a seat in the dining room (at 4:00 p.m., at least) (Original) Le commis est accueillant et de bon humeur. La succursale est très achalandée. Le service est excellent et rapide malgré tout. Le tour de force est de se trouver une place assise en salle (à 16:00 de l'après-midi, du moins)
They have only one worker! I feel so bad about her.. why the owner didn't come and help her!! All people are waiting so long to get one item!! And no cach accepted!!! Too much sarcastic rules! ????????
Good
(Translated) I did not get a second cup of free coffee, as said in famous advertising, shame! Otherwise, the coffee was good. (Original) Je n'.ai pas eu de seconde tasse de café gratuite, comme dit dans fameuse publicité, dommage! Sinon, le café était bon.
Good coffee. Lots of outlets.
Wanted to try this Second Cup, but didn't go in because the employee right in front of the door. It didn't seem so interesting to know that my barista might smell cigarette and might affect the drink that I wanted to try.
(Translated) The owner acts as a barista and offers the best of customer service! (Original) Le propriétaire y agit à titre de barista et offre le meilleur du service à la clientèle!
Walked in on a Saturday afternoon. Staff was overwhelmed, rude and they were talking badly about customers they were serving. In addition to that, 2 things I asked for, they were out of, flavored coffee and iced coffee. There’s a Starbucks close by that will definitely serve you with a smile and have what you want!
Great coffee, great staff, pleasant surroundings ????
It's second cup, and consistent second cup quality. You know what you will get
Wifi and service awesome.
(Translated) Very good service with a big smile. A dynamic team that cares about the client. Good coffee, market price. (Original) Très bon service avec une grand sourire. Une équipe dynamique soucieux du client. Bon café, prix au cours du marché.
For me #secondcup of coffee is always a good choice ???? Clean place , nice staff , love having coffee every once in a while. Recommend it ????
I once had a memory of College when I first learned what a regular coffee was. Being a whippersnapper Canadian, I thought the double double was the regular. Boy I was wrong. Nowadays I'm a 1 cream no sugar or plain black, and I've learned what decent cup of coffee feels like. Not just the taste, but the feel of drinking it. I like the feel of Second Cup. The tea is pretty great too. Avoid the baked goods most of the time, and get what you actually want - the drinks.
The washroom did not have either paper towels or toilet paper at all
I've always loved second cup. Firstly, they are Canadian. Secondly, I love their coffee much more than that other place and they have the greatest new drink out. The salted butterscotch white mocca. It is delicious!
Good alternative to the big brand coffee shop.
served me a scalded flat white, three times!!! You can see it from the main road but it has a really strange access and that is hard to find. I'm afraid three strikes you're out I will not go back
Great staff and overall mood
Toilets not well maintained, no toilet papers or tissues... they can do better
Great coffee. Customer service is one of the worst I've encountered. Most times that I am here and the owner is working she is making things worse than better for the workers. This morning I watched her argue with a customer (who was in the right) about being overcharged on a previous visit. The owner kept rolling her eyes and telling the customer she "didn't have time to deal with this" and "not to worry about it". The owner said "just pay for this order so I can serve the rest of the people in line."
(Translated) Nice fresh personal coffee. Good choice of sandwiches. (Original) Café frais personnels agréables.bon choix de sandwichs.
Pastries were excellent, as were the beverages- once they got them right. One of the group of three with which I was present had a dairy allergy. They accidentally put whipped cream on their drink. Simple mistake, easily made. But when we returned the drink, the barista proceeded to try to scrape the whipped cream off the drink instead of remaking it. Very dangerous practice when it comes to allergies as some of the whipped cream had already sunk into the drink and no one can guarantee scooping the rest off the top in its entirety. When this was pointed out she tried arguing that she didn't see the problem because one person had requested whipped cream. This was of course one of us without the dairy allergy. Not impressed with that barista's cavalier attitude towards allergies or her mouthiness. In the establishment's defense the other barista who was present was ncredibly apologetic for her coworker's behavior. In addition this was clearly not one of the chain's nicer locations. Atmosphere was rather lower end for a Second Cup, and the seats were tremendously uncomfortable. Unlikely that I will return.
Great coffee and desserts. Excellent customer service.
Good service, good quality product, and a great location Downton!
Great service!
This store is going down hill fast. I used to love this location. Needs a management change.
(Translated) hospitality and pleasure (Original) hospitalité et plaisir
I love second cup London fog service is good.
Poor
Ugly
(Translated) To Coche! Clean toilet. Excellent food (Original) À Coche! Toilette propre. Excellente nourriture
Love the coffee and cheese cake. Wifi was fat and free. What's not to love. We visit Second Cup anytime we vacation in Canada.
August 7th at 7pm at second cup at stockyards, there was a black tall girl behind the counter who was incredibly rude and not customer skills what so ever. i asked for a roasted coconut iced coffee and when it was time to pay she claimed she heard just ice coffee.. before that i have given my order to a red hair server who magically heard my order perfectly fine...the red head girl was making coffees and the other one was taking the payments. she is so rude that she was yelling to me and i yelled back. please fire her.. she is awful. you just lost a regular bc of her
Good coffee
Very good coffee there...
I have been a client for years and today at 9am the service was horrible. My latte was filled with 50 percent mousse. Basically I received half a latte for the price of a full one. My croissant was cold even though I asked if it may be heated please. To top it all off, the girl at the drive thru was bizarre. She told me she was a witch and something about dumpsters and black cats? What?! Very disappointed. I just wanted a good coffee and an almond croissant. I'll go enjoy my half cup of mousse now.
(Translated) INCREDIBLY long service. 17 minutes waiting for a small decaf ..... (Original) Service INCROYABLEMENT long. 17 Minutes d'attente pour un petit decaf.....
Great service
Great staff and coffee. More personalized than other chains
(Translated) The coffee is always excellent ..... Slow service (Original) Le café y est toujours excellent..... Service peu rapide
Serice was fast. Tried the "Aussie beef pie." Obviously made by someone who has never eaten a real beef pie. Meat was over minced, gravy was thin and tastless and this thing had potatoe and carrot in it. I'll forgive the puff pastry. Also, no tomato sauce. Capaccino was passable. Definitely not the taste of home.
The best coffee we found, that wasn't an "official" cafe. The only reason I'm giving them four stars is the service was slow on a couple occasions. Other than that, they filled the coffee shaped hole we had in the morning.
Always a pleasure. Never a disappointment.
typical second cup good food, and coffee service was quick and professional
Great coffee,great service!
Friendly service, very clean restrooms and great atmosphere, so relaxing! Lets not forget the great coffee! ☺☕
No really good service because the worker don't care at all about the customer Today the same bad service...from the lady called Kristen
It does the job. I don't come here as often as I like to, but, it does what it's suppose to.
Good spot for a good cup of coffee with friends. Wish they had more space to work.
Great coffee. Great atmosphere. Food is a bit overpriced.
The place is cozy and nicely designed. I wish they would clean the tables and chairs from liquid and food. Moreover, as other reviews suggest, customer service is poor. The lady who served me didn't pay attention to my order and kept …
Terrible service
This is one of the most welcoming and cozy coffee place in Montreal! The staff is very friendly and make you feel so comfortable.
Expensive
A nice place to go! It's well within walking distance of Crandall University and many students frequent this location for its wonderful study atmosphere. Delicious beverages and snacks!
Good food and great service! :)
Awesome great service
(Translated) Great hospitality and service! (Original) Super accueil et service!
Best coffee ever
Good coffee and place to rest downtown
I'm pretty sure the staff that is working here this morning all has brain damage.
Great coffee shop. I highly prefer this place when i want to get a coffee on the go. Very clean and staff is friendly
(Translated) Cozy atmosphere delicious coffee quality products (Original) Ambiance chaleureuse produits de qualité café délicieux
In my opinion, they have a better hot chocolate than Tim Hortons, CNC cafeteria, also than Phoenix Lab Cafeteria but no better than Starbucks.
Like the ambiance here and not sitting so close to others
Nice and clean.
I really enjoy Second Cup. However, the Mavis location in Mississauga is consistently awful. I recently moved to the area, and a majority of the staff don't care. I order the same drink each time, and it is always wrong & really bad. Sm Extra Hot Vanilla Latte. A very expensive drink to not get what you order. I gave 1, 2, 3 chances before posting this Review, next will be a phone call to Head Office. I'm really disappointed.
Always a phenomenal cup of coffee, definitely my favourite in the city ????
Ok
Coffees great.
(Translated) Good coffee to start the day. (Original) bueno cafe para comenzar el dia.
Small, friendly, family operated pleasant escape from the Starbucks machine.
I love the white hot chocolate chill.
(Translated) Warm welcome and zen atmosphere (Original) Accueil chaleureux et atmosphère zen
The coffee and lattes are always good. So are the staff. I will not be back however, as they no longer take cash. Cash is legal tender. Take it with a gloved hand or wash hands afterwards if you are concerned. Perpetuating a fabricated story from the A&W that their outbreak came from handling cash is scare mongering. Grow up and get your science right. Your misinformation is your undoing.
Customer Service is just great! Great cafe every morning, awesome.
The wifi is not locked to the shop’s clients. As a result the entire office building above uses it, so the internet is unusually slow. Don’t expect to get any work done at this Second Cup.
(Translated) Warm and dynamic staff (Original) Personnel chaleureux et dynamique
I love there coffee and the cake was delicious.
friendly service, relaxed and comfortable environment.
Best coffee and baked yummy stuff. Kids love the frozen hot chocolate (misnomer, I know) and hubby and I usually get caramel corettos. They've got almond, oat and soy as alternative milks. The peanut butter confetti square and lemon loaf are a fave treat there.
Good service, yummy food and drinks
I was served an overfull iced coffee drink by an employee here today, who handed me a leaking cup which proceeded to drip all over my silk skirt before I'd even gone to get the straw. I asked for a cloth and some water to wipe off the coffee before it ruined my skirt, and she proceeded to give me a cloth which without my knowledge had been used with the very toxic product they use to disinfect the store. It ate through the silk of my skirt! When I proceeded to show her the damage it did, immediately, she said it was not her problem and that I could speak to a manager at the other Second Cup nearby, who proceeded to tell me that the product was not what ruined my skirt and that it was my problem. Talk about customer service. Thanks for ruining my over $700 Vanessa Bruno skirt which is sold out everywhere online. Never seen such abhorrent customer service in my life. Seriously livid.
I love Second Cup Caramel laté, but avoid This location if you need internet. Internet at This location... 0.17Mbps Down 0.07 Up.
Terribly rude customer service from the full-time, older employees every time.
I love Second Cup. They have a great variety of coffees, lattes (both tea and coffee), mochas, hot chocolates. Everything you would expect from a great coffee shop, plus some snacks. I find the coffee isn't as strong as Starbucks which I like and it's Canadian! Which I support.
One the best second cup I've seen with a great selection of of food and a nice and large patio outside.
(Translated) Vanilla latte excellent ... Comfortable bench ... Young people are noisy and monopolize the tables ... 4/5 (Original) Latte à la vanille excellent... Banquette confortable... Les jeunes sont bruyants et monopolisent les tables... 4/5
???? Very nice place to get coffee ????
Prince George Second Cup will always have a special place in my heart. The atmosphere in this coffee shop is always a pleasant one. Second cup has great drink options for anyone from kids to adults, coffee, tea, hot chocolates, and an array of cold drinks. If you've never tried one ask them about their Italian sodas. You wont regret it.
Used to love coming here, but has lost their charm. We ordered a dark roast (tasted watered down) and a small late. Not what we were used to.
This is now Menchies. It is afrozen yogert place. Excellent. Lots of toppings.
Great service, best latte in town!
Nice staff and they serve breakfast here.
Awesome... almost all employees know me by name & what I order!!!
Good location, but small space.. hard to find parking space
Service and coffee was very good!
Amazing service, coffee, and staff. People are treated very nice by all baristas. There was one short barista who used to be rude and argue with customers who no longer works there. Good for this location. Love to come and study at this location.
(Translated) Good coffee good desserts! Clean place. Nice employees (Original) Bon café bons desserts! Endroit propre. Employés gentils
Probably the best second cup location I've been to! Always friendly baristas and drinks are always made perfect and filled to the top.
Like this place. Owner is always here buzzing around keeping everyone in check in a good way. Only recommendations is to clean the bathrooms every hour or so to maintain cleanliness.
Great coffee and services
(Translated) Slightly set back: ideal for a break away from the hustle and bustle of the city center. Pleasant. Fast and courteous service. (Original) Légèrement en retrait: idéal pour une pause loin de la cohue du centre-ville. Agréable. Service rapide et courtois.
A drive thru yassssssssss...my chai spot
The lady that runs this coffee shop is awesome. Their coffee is better than Starbucks, and with none of the pretentiousness.
My experience at Second cup was amazing! I was served a vanilla bean frappe by an awesome young man named Quinn who took care to make it the most glorious frappe I've ever had. If you've never had it, you're not doing yourself any favors; that drink is very good. If this kid isn't making at least $20/hr I know no greater injustice.
(Translated) $ 4.50 for a warm chocolate, dilapidated chairs, no decoration ... At least the waiters are very nice! (Original) 4,50$ pour un chocolat tiède, chaises délabrées, aucune décoration... Au moins les serveurs sont bien gentils!
Too small a place for having coffee. Cozy places are limited. Cappuccinos and Lattes are good.
Love this location. Good staff,clean restaurant,and always fresh and tasty.
Meal type
Always love second cup coffee the best out of the major chains.
Great coffee
Best coffee shop in Canada
Friendly & knowledgeable staff.
More space
(Translated) The current manager is doing a great job. He talks to customers and he remembers them. The service at this cafe is very good! (Original) Le gérant actuel fait un excellent travail. Il discute avec les clients et il se souvient d'eux. Le service à ce café est très bien!
Quality, quality, quality. Good service.
They make a great cup of coffee I'd suggest you try it
(Translated) It is small lack of space but the coffee is good. (Original) Il est petit manqué de place mais le café il est bon.
Nice cozy place. It's usually full of students studying and occupying tables for a long time
Great staff and food was fantastic....will definitely be going back.
Friendly and coffee is always fresh
(Translated) This establishment is the worst I have visited. I love the Second Cup, but this one leaves something to be desired. The atmosphere was anything but pleasant, does not represent the chain. In addition, the coffee did not taste what it normally tastes. I will not come back. (Original) Cet établissement est le pire que j'ai visité. J'adore les Second Cup, mais celui ci laisse à désirer. L'ambiance était tout sauf agréable, ne représente pas la chaîne. De plus, le café ne goûtait pas ce qu'il goûte normalement. Je ne reviendrai pas.
Good service
I love their London fogs and flavoured coffees the best!
its another type of nice if your into coffee shops... cozy space with outdoor options.. when weather permits
Other
Wait line is a bit long but its worth the taste!
(Translated) Very good variety coffees, quality good service ! (Original) Très bons cafés variétés, qualité bon service !
So one must wonder why second cup stores have been closing down around GTA or even worst, turning into Starbucks. Its the unfriendly staff. No greetings, no courtesy, no Please, no thank you. The attitude is literally, leave me alone and get out of my face. Sadly, this isn't the only second cup with such problem. Go to near by Starbucks, you'll see the difference. Update: Sep 24 2019 Went there again today. Saw at least 5 flies on food inside the glass case where all the cookies, cakes and crossaints are kept. When I pointed out, I was told that's its OK cause when they open drive through window, flies come in and wait for glass shelve cases to be opened to go in after sugar. The attitude is unbelievable at this place, sort of like, here I gave you an explanation, now move on. I can tell the owners don't care about the cleanliness and hygiene here, just doing bare minimum to not get shutdown by public health. #secondcup @secondcup Here, you been warned, eat at your own risk.
Great staff, quick service, and cozy seating!
quiet small cozy place
Apparently the third cup is not free
Definitely good coffee and good service!
Staff guy said he had no more coffee 45 min before close time... and did not want to brew more Only offered the cold over expensive sandwich in the front counter
Disappointed with lack of recycling in this day and age. Their drinks taste very good, but are expensive, almost $7 for a non-dairy smoothie, in a non-reusable plastic cup. Price isn't listed on the menu for smoothies, nor is it listed that smoothies do not fall under their happy-hour drink special. I have not tried their food.
(Translated) Very good service (Original) Très bon service
Well the good news is this place won't be around much longer. Service was slow, burger was already cooked and kept in warm water before it was thrown on the grill, fries in the poutine were cold, and the poutine tasteless. Do yourself a favour and skip it.
Prices a little high but decent coffee better than Starbucks in my opinion
Coffee is delicious but over $2.50 for a fairly small coffee
(Translated) Excellent! (Original) Excellent !
The sweet is bad taste
All I can say is that this is the best cafe shop in Moncton...hands down! The staff are friendly and the coffee is even better! Best decor in the city for cafe.
Service
I just went there about an hour ago and the people working were really nice. The asian girl with glasses and the guy with the arm tattoos were really nice. They even had samples! The girl said it was a dulce de leche brownie. It was really good, probably going on buy it next time I come. This place seems like a good place to study, there's even a patio.
Great place for a special coffee.
(Translated) My favorite little cafe ???????? very welcoming, friendly, a lot of effort for me who does not speak English ???????? I even find the customers who are very pleasant and very open, good clientele and we have a very comfortable space with a view on the streets, I recommend this place a lot ???????? thank you to the team ???????????? (Original) Mon petit cafe préféré ???????? tres acceuillant, conviviale, beaucoup d'effort pour moi qui ne parle pas l'anglais ???????? je trouve même les clients qui sont tres agreables et tres ouvert, bonne clientèle et nous avons un espace tres confortable avec vue sur les rues , je conseil énormément cet endroit ???????? merci à l'équipe ????????????
(Translated) Pleasant and quiet setting, courteous staff, (Original) Cadre agréable et calme, personnel courtois,
Great coffee and better desserts!
Extreme rude and slow service. Worst experience in the montreal
Rude staff and dirty tables
Great place. Great atmosphere
Always comfortable to sit and chat, staff is friendly and happy to help.
Just went through the drive through, and had the rudest girl at the speaker I've had in a long time. I was an inconvenience for her
(Translated) Satisfaction (Original) Satisfaction
Good hot chocolate and a pleasant bright environment.
Nice place to relax and sip a cup of coffee. Staff is always friendly and helpful. One of my favourite places to sit and enjoy coffee.
I am absolutely disgusted with the staff. I come here often and loved this spot, but it has come to my attention that the staff think its appropriate to talk about customers. I would rant and talk about my experience, but I rather them not know who I am because I come here often.
Exceptional service every time! Have always loved this place and hope they don't plan on going anywhere
Wow! Visited again after a long absence and was very impressed with the renovations! A bright, open, and spacious gathering place with a wide offering of delicious hot and cold beverages and yummy sides to bite into! I will be back!
Great place for coffee, knowledgeable staff and fast
Lovely to see young ones enjoying themselves.
(Translated) I want to take 2 minutes of my time to highlight the outstanding service I have received since the opening of the second Cup in Rosemer. Congratulations to the owner and his employees for the exceptional quality of their services. I am privileged to spend every day and meet an extraordinary team with contagious energy. Their working atmosphere is like a small family every time we go inside. Thank you so much for taking care of me and my family. Your Friend Kevin (Original) Je veux prendre 2 minutes de mon temps pour souligner le service hors pair que je reçois depuis l ouverture de second Cup a Rosemer . Félicitations au propriétaire et ses employés pour la qualité exceptionnelle de leurs services . Je suis privilégié de passer tout les jours et rencontrer une équipe extraordinaire avec une énergie contagieuse . Leur atmosphère de travail est comme une petite famille chaque fois on rentre à l intérieur . Merci ???? énormément de prendre soins de moi et ma famille . Votre Ami Kevin
(Translated) I love you and Abkhazia in North Ossetia is not completely. And I didn’t need you to be mounted to the wall and Abkhazia in North Ossetia was fully completed work on the model and Abkhazia in North Ossetia completely. And at the end of May at work it was not necessary to be fixed to the wall and Abkhazia in the north. Yes, and Abkhazia in North Ossetia has completed work on. (Original) Я люблю тебя и Абхазии в северной Осетии полностью не. И я тебя не надо было крепится к стене и Абхазии в северной Осетии полностью завершены работы по модельку и Абхазии в северной Осетии полностью. И в конце мая на работе не надо было крепится к стене и Абхазии в северной. Да и Абхазии в северной Осетии полностью завершены работы по.
(Translated) Quality coffee (Original) Café de qualité
Has the wrong phone number indicated on Google. I have been asking them to change it for the past two years.
Meh. Not overly friendly staff, at least during my visit. Coffee was average. No plans to return. Next?
Better than Starbucks but you still can't beat City roast downtown.
Take out
Tasty coffee and a fast good service
Very good place, great food and great staff! Will definitely be back!
Stale banana bread and cold breakfast sandwich. We were already on the highway or we would have gone back.
(Translated) Excellent coffee break (Original) Excellente pause café
I am not a very testimonial person but when I get an amazing service it goes out from the bottom of my heart to leave a small comment for an amazing owner and incredible staff . Is been over a year my husband and I stop by every day to get our little coffee, or protein shake, or delicious muffins etc.... but beside the coffee and food it comes the great service behind the counter... what keep brining us there every day is the contagious smile of the owner and staff they are so lovely, positive, friendly and very passionate of what they do. Keep up the good work guys !!!
Clean, comfortable, great service and always good coffee
Excellent selections
best coffee and good music!
(Translated) I really like this place (Original) Me gusta mucho este lugar
Great ambience great experience
Good coffee, fast service
Fresh coffee, good service, and worth every penny.
(Translated) I was driving and had a good fast service. (Original) J'ai été au service au volant et j'ai eu un bon service rapide.
A good stop on the way to Edmonton from Calgary.
I was in this location last night to get some work done. I asked specifically for a latte with sugar-free hazelnut syrup. Given how sick I was later that night, I'm pretty sure I was given full on sugar. Please be mindful of what customers ask for. They're not doing it to be difficult.
Their service was terrible. Everytime I asked her something to order she was like we don't have it. So I asked her any recommendations for decaf and she was like check the fridge. Also, we asked her to get lid for the cup. She looked like very angry and annoyed. This place is the worst second cup I have ever been.
A Nice cosy place . Very nice Costumer service
(Translated) Intimate atmosphere, very good coffee. (Original) Ambiance intime, très bonne café.
Place was full and busy. Had a small wait but well worth it. Staff was all very friendly
Coffee was great
Very delightful
????
Good services
Nicely serve!
In the student library. Not always the best selections in the pastry case. Came here again recently. They don't know the drinks. They don't know how to make anything. Don't know the menu. Had a rude woman serve us last time and it left a real bitter taste in my mouth, and it wasn't just that I was served a black coffee when I asked for a mocha...
Coffee is good, price is bit higher than Tim's. Small, and cozy.
(Translated) Warm (Original) Chaleureux
Our drinks were good but a brownie we got as well tasted like cleaning products. Need to be more careful to avoid the food when cleaning.
I don't care for their coffee, but their staff is very friendly and helpful and they make a mean matcha tea latte. Mostly this is a great place to sit and visit. There is lots of comfy seating and a cozy fireplace.
Always good
First time having a Mocachino, very good. Clean location. Will go again
greasy chai late. staff could be better
Always friendly. Great coffee.
Great coffee here!
Friendly service! Barista was patient with me while I chose what I wanted.
Great place to grab coffee if you find yourself down the road at Crandall University like I did. This time I asked the staff to surprise me with a drink, they did not disappoint. One of the best lattes I have had.
Delicious drinks, and friendly service. It was pretty busy and a bit slow though.
(Translated) Very good coffee. A smiling staff. (Original) Très bon Café. Un staff souriant.
Good coffee
(Translated) I love this place! Your Matcha shake tea is amazing! However, the service can be incredibly long. I say sometimes, because most of the time I am very well served, without too much waiting. However, I went there yesterday and it took a good 10-15 minutes before they asked me for my order and a gentleman even left because no employee had answered him. I understand that there is also drive-thru service, but an apology for the wait really wouldn't have hurt. Fortunately, the employees are always very nice and smiling. :) (Original) J'adoooore cet endroit! Votre thé frappé Matcha est incroyable! Cependant, le service peut être incroyablement long. Je dis bien parfois, car la plupart du temps je suis très bien servie, sans trop d'attente. Par contre, j'y suis allée hier et ça l'a pris un bon 10-15 minutes avant qu'on me demande ma commande et un monsieur est même parti, car aucun employé lui avait répondu. Je comprend qu'il y a aussi le service au volant, mais des excuses pour l'attente n'auraient vraiment pas fait de tord. Heureusement, les employés sont toujours très gentils et souriants. :)
Warm & Kind staff.
The establishment is really nice and clean service was amazing The burgers were so yummy and juicy, The fries were crispy and seasoned perfectly. if you want a good burger and fries in Ottawa this is the place to go. Good job South St. Burger well done.
The best coffee in town
This is one of the places I will miss when not living in PG. Always an awesome coffee! Today I tried one of their new holiday drinks. Eggnog Latte. Delish! Thanks guys! Keep up the amazing work! Go there! Drink one of their coffees... You won't regret it!
Our experience here today was awful. The ham and cheese sandwich was soggy and the lettuce was a piece of slime and the chicken salad has wilted lettuce soft croutons and mushy cheese. Wasn’t able to really eat it! Should not have been sold to us.
4 star service nice atmosphere plenty of seating. Busy at sometimes bit worth the wait. Coffee is the best I've had in a while. Would recommend to friends
Nice place.. great service .. cute barista with a lovely smile.
Did not allow another client to stay in the coffee shop, despite having a drink purchased for them. Really ? Shame on you.
The drinks there are amazingly delicious and the staff are friendly
Great service today and very clean. I went about an hour ago and the baristas were nice. I spilled my nanaimo frocho and they quickly made me a new one and made sure I liked it like I did the first one I spilled.
(Translated) Very good coffee. Good price and good service. I recommand it (Original) Très bon café. Bon prix et bon service. Je le recommande
It's cozy and people can go to chat or work
(Translated) Great location and the service is excellent. The staff is always caring and attentive. Small flat. Often, from 15hres, it lacks products and the choice is limited. How to justify not having biscotti in a café? It's basic in my opinion. Otherwise it is a good place to relax. Beautiful, well-appointed outdoor terrace, but with views of Labelle Boulevard which is noisy depending on the hours of heavy traffic. (Original) Emplacement super et le service est excellent. Le personnel est toujours bienveillant et attentionné. Petit bémol. Souvent, à partir de 15hres, il manque de produits et le choix est limité. Comment justifier ne pas avoir de biscottis dans un café? C'est basique selon moi. Autrement c'est un bon endroit où relaxer. Belle terrasse extérieure bien aménagée mais avec vue sur le boulevard Labelle qui est bien bruyant selon les heures de grande circulation automobile.
Quick service. Pleasent staff.
Oh My God, what's is going on ,,, the worst customer all around Canada, the talk to the customer like in too bad way. This is too bad services.i dont recommend to any one at all
The best lattes I've ever drank. A welcome relief after the fall of quality at Tim Hortons.
(Translated) Very good, good service and very nice (Original) Très bien, bon service et très agréable
(Translated) Fast service and beautiful atmosphere. (Original) Service rapide et bel ambiance.
Lovely and Warm Moments ????
Their credit card machine for drive through was down for the longest time. Their menus need to be updated. Not a fan of this location at all. Never returning.
This was my second time there and was left disapponted with customer service again (All the reviews below here about "good customer service" seem deceptive). The staff was slow and ignored the drive thru lane and when the girl showed up finally she was moving like a sloth. I prefer second cup over others but this location is a fail.
(Translated) Good coffee. Nice home. Clean. (Original) Bon café. Bel accueil. Propre.
Not a lot of options, but the ones they have a good!
They say they are opened until 11 but closed at 10 with no explanation. Also very dirty inside. Coffee is very good but this is the worst second cup I have experienced in terms of service.
Bad Service! I ordered a wrap sandwich and went over to pay for my food. I did not realize that there was a sign saying "free medium coffee/tea with any purchase of a sandwich". When I asked after for a free coffee the lady cashier said that the transaction was already made. It is the cashier's responsibility to tell customers of store promotions and discounts but she had no effort in keeping her customers. Minimal customers at the coffee shop. They deserve to have bad business!
Always AMAZING! Service. Drinks. People working. All great!
(Translated) Barista really great! (Original) Barista vraiment super!
I walked in, there was nobody in line and three people behind the counter. Not one of them even acknowledged me let alone asked for my order. One was busy chatting away, another with a headset I guess was handling drive-thru orders, and the third just walked away back into the kitchen. I stood there for a good 3 minutes before getting fed up and walking out. Obviously, the barista’s conversation was more important than serving customers.
Good service
Great place. Good coffee and great treats. Open late every day, very convenient.
Nice little spot to tuck away from the hustle & bustle of the mall and have a coffee.
(Translated) Best hot chocolates in ste-foy (Original) Meilleurs chocolats chauds de ste-foy
Great food and friendly staff!
A Very accessible place . I found it very welcoming as a wheel chair user.
(Translated) My coffee is not constant, but the taste at Second Cup is excellent! (Original) Mon café n est pas constant, mais le gout chez Second Cup est excellent!
Great Service and Atmosphere!
Very relaxing atmosphere.
My favourite Second Cup to go to, large, clean and friendly. Fabulous owner who takes care of staff and customers. Makes all the difference!!!
Neat place
(Translated) Warm place, friendly staff. Coffee still as good. Perfect for studying, or having a good time with friends. Loss of 1 star: Lack of space (the room is small), it feels cramped. Lack of couches or relaxation space with fireplaces. If not, it would have been 5 star. (Original) Endroit chaleureux, personnel aimable. Cafés toujours aussi bons. Parfait pour étudier, ou passer un bon moment entre amis. Perte de 1 étoile: Manque d'espace (le local est petit), on se sent à l'étroit. Manque de divans ou d'espace de relaxation avec foyers. Si non, ça aurait été un 5 étoiles.
(Translated) 20 minutes waiting for a latte is a long time (Original) 20 minutes d’attente pour un latte, c’est long longtemps
Always has baked goods in stock. Drinks are made well.
Went there after their recent renovation, good service, cute bartistas!
(Translated) It was ok good restaurant equal to the chain (Original) C'était correct bon restaurant égale de la chaîne
Great products and service
(Translated) Nice place. Staying very comfortable (Original) 不错的地方。待着挺舒服的
Hot chocolate was amazing, and very friendly staff. A warm environment to relax and chat
They opened late...after 8am...and then the coffee was cold...
very friendly staff especially this one lad I think his name is Bruce or Bryce or something like that. He took my order and then made my drink while holding a pleasant conversation was the best vanilla bean latte I have ever received, give this man a raise
The place is ok, slow service, bad seating arrangements, not clean, average coffee. Ok place to study. They need more comfortable seating that would allow both parties to be comfortable at the same time. Please clean the bathroom. Lastly, put a smile on your face. Don’t be so grumpy. ;$)))))
Great atmosphere. Lots of seating and a relaxed setting. Staff is friendly and always smiling.
May is amazing and very friendly ! She goes above and beyond! Thank you.
Great service and very cozy
Got to be the worst poutine ever. Fries tasted burnt and the gravy has no flavor. I would not recommend
Average coffee average service average decor
Try the other location in town! They actually care. Will be reporting this location to the health inspector. Do not eat here. Every single order is wrong, every time. Today I ordered via skip after 6 months of avoiding it, hoping for some changes and to support a local owner. They used the old cup to hold their stir sticks, to make my drink, and left an old stir stick inside (there was also one on top of my drink). The cup was so old from being used the bottom fell out right after I poured the leaky thing into a mug at home. They do not listen, they are not attentive to hygiene, they simply do not care. There are much better places for coffee here and this place does not deserve to be open.
I spilled my coffee in the car... Grrr. Besides that, the place is fine. When I go around 9:00-9:30 it isn't really too busy.
I usually go this branch once a week. But nowadays I feel cold and kind of dark to stay here. Even I ask them to raise up temperature, it becomes cold again. I hope they fix it. :)
Did someone say frozen hot chocolate??? This is an all-time favorite beverage and sharing them with co-workers and others is sure to bring delighted oohs and ahhs... not to mention the construction workers down the street who eyed them with apparent longing. (Hint: Lesson learned, buy a few extras to give away!). Second Cup makes the best frozen hot chocolates! Ever!
(Translated) We can find everything from pharmacy, stationery, pharmacy, bus ticket, etc. (Original) On trouve de tout, pharmacie, papeterie,pharmacie, ticket de bus, etc ....
(Translated) Always excellent customer service. My favorite Second Cup! (Original) Toujours un excellent service à la clientèle. Mon Second Cup préféré!
Good coffee
Always great!! Love going to Second on my way into work weekdays! The staff is AWESOME!!
Best spot for a good coffee and breakfast sandwich close to the convention center North, that does not cost 20 dollars.
Dirty, staff members dont like washing hands or cleaning, they eat and drink behind the counter and will spit in a customers coffee if they dont like the person or say 'not it' if they dont want to serve you.
(Translated) Not bad (Original) Pas mal
(Translated) Very beautiful very well lit the counters are very clean staff number 1 (Original) Très beau très bien éclairé les comptoirs sont très propre personnel numéro 1
Hot coffee! Friendly service
Nice but probably the most crowded second cup in Red Deer
Good green tea
They spruced up the joint! Looks good and the beverages are still great
This place is a coffe shop with a drive-thru with one person working counter and drive thru. So the wait was 15 mins+ . We left of course. Went to use the washroom , well the washroom was dysfunctional at all levels. The locking mechanism is missing from the door handle so instead of fixing it or going down the street to Homedepot and buy a lock, they went to home depot and bought a cheap 3 dollar bolt which appears worn and dirty as it was installed some time ago. Sink is clogged and filled up with dirty water , soap dispenser didnt dispense soap and the most idiotic of all is the toilet paper is 3 feet + from the toilet. They attempted to make all inclusive accessible washroom and messed up. Horrible .
Great service. Owner is very caring!
Best coffee place in PG!
(Translated) Calm (Original) Tranquille
(Translated) ice cream cafes are good: in addition there is the driving service! before or after work super appreciated! perfect service and coffees! (Original) cafes glaces sont bons: en plus il ya le service au volant! avant ou apres le travail super apprécié! service et cafés parfaits!
Food is not so fresh. The location is often understaffed. Nevertheless the baristas are incredibly friendly and never show that through their work.????
Slow customer service, mocha was served cold. Very disappointed
Just lovely
(Translated) Great! (Original) Super!
(Translated) Bad coffee (Original) Mauvais café
(Translated) What could be better than a good coffee and a warm welcome! I would particularly like to thank the owner Michel for his sense of community. (Original) Quoi de mieux qu’un bon café et un accueil chaleureux! Je voudrai remercier particulièrement le propriétaire Michel pour son sens de la communauté.
(Translated) Coffee too old black paradiso June 24, 2021 Two Gaviscon pills to take my stomach ache after drinking my coffee! Jacques Gosselin (Original) Café trop vieillot paradiso noir 24 juin 2021 Deux pilules Gaviscon pour enlever mon mal d’estomac après avoir bu mon café ! Jacques Gosselin
The few times that I have come here, the staff were extremely rude. The first time was a few months ago, and the two staff members that were working were at the pickup counter talking with a group of their friends. They looked at me and didn’t even acknowledge me, I stood at the order counter for about 2 minutes before leaving because it was clear they had no interest in working. The second time, the female employee told me that my drink would take a bit longer to make and asked if i still wanted it. I told her i didn’t mind the wait at all, and she sighed and rolled her eyes at me and didn’t say anything else, even after i said thank you. The only person i’ve had be friendly towards me was one of the male staff. The rest are rude. I’d much rather go to Starbucks up the road where there’s a welcoming environment, and staff go out of there way to be friendly and create conversation.
Delicious hot chocolate.
Chicken burger was DELICIOUS; All the veggies were super vibrant and fresh, and the staff were super polite and nice while making my food. I cant wait to go back!
Staff are always very courteous and professional and they are quick
(Translated) Good service! (Original) Bon service!
Good service, clean restaurant
I stopped by late last night for a bite to eat, and I have nothing but good things to say about this place. Friendly service and very tasty food. Love the food ????
I like their coffee best of all the chains, and the staff are really pleasant.
Used to be my favourite Second Cup, but since switching owners, this place has gone downhill. The food is always stale and hard, and the employees get the order wrong a lot of the time. Also, Second Cup doesn't serve any of the drinks I like anymore, or any of my favourite pastries. Second Cup did a massive overhaul for the worst, I guess.
Always so nice thanks
Second cup is amazing. Fantastic Coffee, I love the Vanillabean Cold brew and London Fog. Great atmosphere. Also locally owned..plus it tastes better than Starbucks.
I love Second Cup. It is always top qualitly drinks and baked goods and friendly service. Cool vibe too!
(Translated) Great atmosphere perfect service (Original) Super ambiance service parfait
(Translated) Excellent service, always fresh coffee, spotlessly clean, fresh food, recommended for everyone (Original) Excellent service, café toujours frais, propreté impeccable, nourriture fraîche, recommandé pour tout le monde
(Translated) Excellent service (Original) Excellent service
(Translated) Always very good burning type cafes and lunches. The service is excellent and fast. (Original) Toujours de très bons cafés de type brûlerie et déjeuners. Le service est excellent et rapide.
Order was correct. Well made and delicious.
I often come here to eat
aparently they have coffee idk
(Translated) The best coffee! ???? Their latté, latté chaï or simply their flavored coffee are delicious! The service is good, the staff are friendly and there is a nice atmosphere to work or chat with friends. (Original) Le meilleur café!???? Leur latté, latté chaï ou tout simplement leur café aromatisé sont délicieux! Le service est bien, les employés sont sympathiques et il y a une belle ambiance pour travailler ou discuter entre amis.
(Translated) Adorable (Original) Adorable
Always an awesome cup of coffee!
(Translated) Useful and practical. This restaurant / internet cafe at all at your disposal has a driving service. And large-scale parking. "Free " . The interior is very beautiful and very well decorated. If I were to compare it to the Tim Horton .. I would give the Tim a star. And 5 a second cup. The colors are conducive to relaxation. . When you are in the corner, sit in a big leather sofa near the fireplace. . You can take advantage of the free WiFi or you can just relax and read a good book ..???????? if my opinion was useful to you and you like my comment please click on the thumbs up and like my opinion thank you ???? (Original) Utile et pratique. Ce resto/internet cafe a tous a ta disposition il on un service au volant. Et du stationnement a grand échelle. "Gratuitement " . L interieur es tres beau et tres bien decorer. Si je devais le comparer au tim horton ..je donnerais une étoile au tim. Et 5 a second cup. Les couleurs sont propice a la détente. . Lorsque tu es dans le coin assie dans un gros sofa en cuir et pres du foyer. . Tu peut profiter du WiFi qui es gratuit ou tu peut juste relaxcer et lire un bon livre ..???????? si mon avis vous a ete utile et que vous aimer mon commentaire SVP cliquez sur le petit pouce en bas et liker mon avis merci ????
Coffee
Very helpful service, and the food and drinks were everything we'd hoped for and more. My son loved the chocolate zucchini muffin!
(Translated) Friendly service, but very slow. Rather expensive for a coffee .. (Original) Service sympathique, mais très lent. Plutôt cher pour un café..
Even this is the only one in the city that's not attached to another building, they seem to have the least amount of food and it doesn't even compare to its counter part on dieppe boulevard
Nice quite place.
I went today in the evening. Very nice. I tried the new chai nog for the first time and they were super nice about it. Even offered to redo or make another drink if I didn't like it.
(Translated) Air conditioning too strong, broken leather seats ... cleanliness perfectible (Original) Climatisation trop forte, sièges en cuirette brisés...propreté perfectible
(Translated) It's friendly and a very good service from the beautiful armchairs (Original) C'est convivial et un très bon service des beaux fauteuils
Meal type
By far the best coffee place in red deer.
Great coffee shop! Even though we are in a pandemic, they continue to offer the same great service. Savannah makes the best lattes!
When I go service is always awesome
Yummy latte
Went for a drink through the drive thru. The staff were very good but the drink was not very well made.
Nor the same selection as twenty years ago, but superior Service and fabulous coffeehouse.
(Translated) It closes at 11am !! It is rare in the surroundings. (Original) Il ferme à 11h !! C'est rare dans les environs.
I really like the staff at this location. They are always very friendly, and courteous. Despite long line-ups they are always very happy to serve you. Their selection of cold & hot drinks are very tasty, and I love their fresh baked goods.
Awesome coffee and staff
Loved every drink I’ve gotten here, you’ve gotta try the caramello
terrible service first placed order went to plck up order not ready made me pay first then aaked me what i wanted then and theni say then made my order took 10 minutes never Again.
Always great tasting, black dark roast! The only way to drink coffee. Service was slow, first in line and waited 5 minutes before anyone said hello :(
Great drinks and even has a selection of vegan treats
The workers there are so nice Especially An!
Good coffee, selection, service and prices. It was very busy the entire time we were there. Fairly easy to get to and there seemed to be sufficient parking. I recommend this location. …
One of my favourite Second Cups. Great staff, easy flow and delicious drinks always.
(Translated) The baristas are super friendly and the cafes A1! Fast and efficient auto service. Nice choice of wraps and sandwiches too! (Original) Les baristas sont supers sympathiques et les cafés A1! Service à l'auto rapide et efficace. Beau choix de wraps et sandwichs aussi!
Service
(Translated) 20 minutes for a latte when there are only two people in front of me ... I loved the Second Cup, but I'm disappointed lately! (Original) 20 minutes pour un latte alors qu’il n’y a que deux personnes devant moi... j’adorais le Second Cup, mais je suis bien deçue dernièrement!
Great experience, very friendly and nice team of people! Thank you, keep those lovely smiles going!
Good service and excellent latte
(Translated) Not given but very good to taste (Original) Pas donné mais très bon au goût
(Translated) Courteous service and nice place! (Original) Service courtois et endroit agréable!
Nice place to hang out with friend
Great location and one of the better chain-cafes in the area. Slightly higher prices than the Starbucks, but you can tell you're paying for the quality here.
(Translated) Very good espresso! Thank you (Original) Très bon expressos! Merci
I am new to the city and this is my favorite place to eat. love the idea of build your own burger, got everything i love, from mushrooms to bacon and swish cheese.... I recommend this place.
Coffee
Great service
The best in quebec
Coffee shop
Great coffee, great Wi-Fi
Excellent cafés et service.
Love Second Cup. Always good service and wonderful beverages.
(Translated) Excellent and welcoming (Original) Excellent et accueillant
Came here with my family and had to change my baby. To my surprise the washrooms don't have change tables and this is a location that just got renovated. That is extremely inconvenient and disappointing.
Love the options here and friendly staff. Rewards program is excellent too
My only concern is that you sometimes can't get a seat because the establishment allows the nearby university students to take up a lot of the tables to do their homework.
Personally, better than Starbucks. If you like strong coffee, and yummy fresh sweets, Second Cup should be your choice.
Never been here looks nice doe
Good coffee and decent staff.
Great ambiance, nice coffee, friendly staff. ????
Terribly slow service. Don't recommend coming here if you're in a rush. Cold Brew is okay but the pumpkin latte is way too way. They have some pretty healthy pastries though!
(Translated) Very nice atmosphere. Served fast and courteous. (Original) Très belle ambiance. Servis rapide et courtois.
(Translated) Welcoming and smiling (Original) Accueillant et souriant
Interesting new flavors
(Translated) One of the best chain coffee! Fast and pleasant service, lots of choice, quality of coffee superior to other chains of cafes! (Original) L'un des meilleur café de chaîne! Service rapide et agréable, beaucoup de choix, qualité du café supérieur aux autres chaînes de cafés!
(Translated) Very welcome, good atmosphere and beautiful view. White hot chocolate is top! (Original) Très bon accueil, bonne ambiance et belle vue. Le chocolat chaud blanc est top!
(Translated) Iced coffee. ..not famous (Original) Café glacé. ..pas fameux
(Translated) I love their coffee! (Original) J'aime leur café!
I find this coffee better than the big American option. LOL
Awesome place, very friendly people.
Prefer Second Cup to Starbucks any day. And nice selection of cakes.
I love the white frocho.
(Translated) Good choice of products. To eat on the spot or take away. (Original) Bon choix de produits. À consommer sur place ou à emporter.
The flickering lights made me think I was in a club, it was crazy. Coffee was alright, service was quick.
(Translated) After a trip to Quebec City what could be better than a good coffee in the Second Cup and their pastries to make you fall on your back the staff are courteous and the atmosphere and warm. (Original) Après une virée à Québec quoi de mieux qu'un bon café au Second cup et leurs pâtisseries à vous faire tomber sur le dos le personnel est courtois et l'ambiance et chaleureux .
Coffee is nice however my cappuccino was ALL froth. Very disappointing.
(Translated) The Barista last night was very smiling and the coffee perfect :) (Original) La Barista hier soir était très souriante et le café parfait :)
(Translated) Good customer service and very good hot chocolate. (Original) Bon service à la clientèle et très bon chocolat chaud.
Food and drink are great, but it would be nice if there were more options on cakes and pastries.
Came in here on a Saturday, it was completely rebranded and looked amazing inside! There were a bunch of seats, they have a new thing which tells you no artificial colours and ingredients which are more favorable. Really great spot will definitely be back as its much more cleaner and more spacious enviro to whip out the laptop to study or do work!!
It was shocking one Lady occupied the space ( Table) for 8 people something strange, other than that it is good place.
Nice place
Nice environment to catch up with friends, study or just to sit and enjoy a coffee. The drinks are good and staff is friendly.
Best place for a coffee in Prince George. Good fresh baking goods to, unlike the week old Starbucks up the street.
I love this shop!! Coffee shop is yummy! I love buying a Chocolate Chiller! The sad part is they quit selling the can of the chocolate chilli! They only sell the drink of Chocolate chiller!! Ugh ! Well other than that is an awesome cozy coffee shop!
Good coffee, consistent reliable service.
Why is Google eavesdropping on my whereabouts?
Hit or Miss. But they sure know how to Microwave a Bagel !
Best Chai Tea ????????
Awesome!!
Great place to get a coffee and get some work done or even catch up with a friend. Nice welcoming atmosphere, staff is very friendly and knowledgable. I've been coming here for years and will continue to do so.
Budgetary coffee and tea
Love the friendly service and the good coffee!
I went to this location a few minutes before closing on Aug 10 to get a cup of water. I was told it’s $1. I told him that it was just to warm up my baby’s bottle, not needing more than a quarter cup, of which he just continued with his work and said it’s $1. I don’t mind paying a dollar for water, but as a loyal Second Cup regular, I’m thoroughly disappointed. It’s not about not wanting to pay $1, but the need for a customer to be acknowledged, especially one with a baby due for a feed.
I buy coffee from them everyday .so i know whats my prize .couse i am regular one.yesterday suddenly they ask me more money I'm surprise when i ask them the lady told me in a night they increased the prize. A one month before they did same think .that time I thought its ok but then they start charge me again regular prize .i rly dont understand how they charge they hv no charging policy .im rly disappointed now .not going back.
Awesome desserts and great staff.
Expensive for what it is, coffee wasn't hot and drive thru speaker is terrible. What what what
Great coffee
Excellent
Nice place. Good staff. Quality products!
Below average coffee (even for a second cup). Average to high prices. Service is slow, inconsistent and you have to repeat yourself (order still came out wrong). Seating is plentiful, but uncomfortable. Great amenities for working.
Second cup is unique and very nice.
(Translated) Everything is too expensive, and you can get better at affordable prices in other places and the drinks are undrinkable (Original) Tout est trop cher, et on peut trouver mieux à prix abordable à d'autres endroits et les breuvages sont inbuvables
(Translated) Always good service, super good !! (Original) Toujours bon service , super bon !!
Gteat atmosphere!
Coffee it's great but the Asian girl she wasn't the friendliest. I asked for extra shot and she looked at me like an idiot that there is already two shots. And what? I just wanted triple shot. Will never come again, also didn't thank..
Nice place to chill with a hot beverage
Probably one of the nicest coffee shops in Red Deer however the quality is at times inconsistent. The staff that have been there longer do an excellent job. Some of the seating surfaces are getting worn and dated, seemingly avoidable issues in a place where it's normal to pay over $5 for a medium beverage. Good location right by the highway and there is a drive through.
(Translated) Good coffee with a choice of organic and fair trade coffee. Too bad there doesn't seem to be any food made there. (Original) Bon café avec le choix de café bio et équitable. Dommage qu'il ne semble pas y avoir de nourriture fait sur place.
Take out
Great place
It is what it is... Exactly what one expects a second cup to be... Service is good and friendly.
(Translated) Just for a coffee (Original) Juste pour boire un café
Nice, friendly server. Smile and warm greeting. She will surely move up in the world with that attitude. Delicious dark roast coffee. Almond milk - yesss! Egg salad sandwich on swirly rye bread... not to my liking. Tasted like there may have been "lite" mayonnaise, as it was a bit sweet and sour. But maybe others like that. Just not for me.
(Translated) the people are very caring with us and always in a good mood (Original) les gens sont au petits soins avec nous et toujours de bonne humeur
The best place in town to have a coffee , the staff were wonderful and appreciate their services and in general it’s a good atmosphere place to enjoy your day .
I had the hot chocolate it was divine. The server was very warm and friendly and accurate with my order.
Nuce place to have a coffee and some sweets (muffins, cookies, ...,but also a sandwich)
poor wifi connection, price too high. nice 4 chilling
Nonsense!
Great selection. And service!
Delicious food and awesome employees!!!
Fast service great coffee.
One of my favourite burger places in town. Excellent customer service and well oriented staff. Burgers taste delicious and not artificial. Cleaning protocols also look efficiently taken care of. Clean environment and accessible. Highly recommend if you’re passing by!
Clean, good service
Nice Pastries and other Goodies decent prices Nice Coffees
This place serves amazing coffee. They also have very friendly service.
The only coffee I will drink outside of my own!
The barristers are nice and there are few great ones that knows your order which I thank them for that and good customer service
(Translated) A cafe with warm staff just like the place! (Original) Un café au personnel chaleureux tout comme l'endroit !
(Translated) Excellent service. Courteous and friendly employees. There is as much relaxation space as space to eat and work with computers. The service is fast enough considering the traffic. (Original) Excellent service. Employés courtois et chaleureux. Il y a autant d'espace de relaxation que d'espace pour manger et travailler avec les ordinateurs. Le service est assez rapide compte tenu de l'achalandage.
(Translated) excellent (Original) excellent
Always love it
(Translated) Nice place, a good commitment (Original) Nice place,a good sitout
Decent coffee shop chain. Nice furniture and subtly dimmed lighting if you like to just sit for a while. I go here for the white hot chocolate.
(Translated) The service is always great and the coffee is excellent. (Original) Le service est toujours super et le café est excellent.
The Second Coup at Metcalfe is the best. Extraordinary service, excellent coffee.
Clean, food is good
My mom liked her poutine. I got fries with a cheese sauce. My cheese sauce was sour - I thought it was just how they made it so I gave it a chance. Well, it was rancid and I spent the two days on my bathroom floor with food poisoning. I recommend the store revaluate their cheese sauce procedures.
Best coffee
(Translated) Sometimes very busy, often very quiet, this second cup offers impeccable service. Among other things, there is a small terrace. (Original) Parfois très achalandé, souvent très calme, ce second cup offre un service impeccable. On y trouve entre autre une petite terrasse.
Awesome coffee and snacks. Super nice staff. Opens at 5:00 AM!
Private Canadian company, excellent staff (at most locations I've been to), and always way better than Starbucks.
(Translated) Very nice place to have a coffee in good company. (Original) Très belle endroit pour prendre un café en bonne compagnie.
Always ask for the flavour of the day coffee.
Service is not good as other second cup shops.
2 stars for the shop management. However, employees are great. Especially one of the barista’s who sticks out , Zubia. 5/5 Very pleasant girl, accommodating, smile on her face everytime. Only issue i notice about this location is how exhausted the employees are. There is one person working through the shift. And sometimes it takes forever to receive my order. But this isn’t the employees fault. There should be something done about that. Better management for sure.
(Translated) Quiet and warm place, impeccable for small meetings (Original) Endroit calme et chaleureux , impécables pour les petites réunions
Easy drive through, always have good stock. Love their vanilla bean hot chocolate.
(Translated) Really bad as a service. The girls were doing the service to the car without even greeting us. After a few minutes we left the place. (Original) Vraiment nul comme service. Les filles faisaientle service à l auto sans meme nous saluer. Après quelques minutes nous avons quitté l endroit.
Great quiet place to relax with a really good coffee!
We have recently moved into the Sandy Hill Neighbourhood of Ottawa and were eagerly anticipating the opening of the South Street Burger location on Laurier Avenue East. Since opening recently, we have enjoyed two take-out meals. At a time …
Hot Chocolate White tasty
Great place for a great burger. Build your own burger is the best idea. Tasty and of course friendly service. I recommend this place.
(Translated) Nice atmosphere, friendly staff, coffee is excellent ???? (Original) Belle ambiance, personnel sympathique, café est excellent ????
Alright service. You can tell that the employees hate working there, but they are friendly enough. Behind the counter looked grimy and dirty and the condiment stand was disgusting. Will not be back.
I love Second Cup, but the amount of times this location runs reduced hours and doesnt put up a sign is ridiculous. If there is a sign, half the time its put up late in the day. There is rarely a sign put up a day in advance. Social media is handled poorly. Instagram Stories are not the place to post your hours. Facebook or even an actual Instagram post would be better. As a customer that comes later in the evening, this is a huge inconvenience.
Good prices and service
Normally a pretty good spot to grab a cup of coffee or meet a friend. Not much else to report.
Always good.
The location is great.. After your shopping ia done you can stop and relax while enjoying a nice coffee. This is my sec9nd visit to this location and I felt, again my drink did not justify what i paid for. I got my cappuccino half way filled the rest was foam. Again, i asked to gwt it fixed and the response is very very poor but better than last time. Last time they insinuated to pay extra for the extra milk ???? Kinda dissapointed Tables were dirty and music too loud I think next time I would juat walk a little and go to sturbucks.. At least in this area
Excelket carrot muffins.
We had ordered two hot coffes today Sat Feb 26th at 3ish, we were given cold, pathetic coffee with no stopper. I am so disappointed, angry, couldnt go back n complain due to our time redtrictions, not going back ever again.
The vanilla bean london fogs are to die for
(Translated) Great atmosphere (Original) Belle ambiance
(Translated) Good service (Original) Bon service
My favorite coffee place in Red Deer. Just wish they had one on the north end of the city!
(Translated) Beautiful atmosphere, nice welcome, cheerful staff, excellent Capuchin. place to go (Original) Belle ambiance , bel acceuil, staff joyeux, capucino excellent . endroit a aller
Nice friendly staff,,quick service
(Translated) Wow. Unbelievable. One Sunday afternoon, three teenage girls working, staring blankly, no work efficiency. 15 minutes to get a coffee ... I will not be staying here again for sure. (Original) Wow. Incroyable. Un dimanche après midi, trois adolescentes qui travaillent, le regard vide, aucune efficacité dans le travail. 15 minutes pour obtenir un café...je ne reviendrai pas ici c'est certain.
Always great service
Love the London fog
For when Tim's isn't disappointing enough! Their slogan is "Second to None ". I agree, my first choice would definitely be none!
(Translated) Very good service (Original) Très bon service
(Translated) Excellent (Original) Excellent
Met a friend there for a confidential conversation. I bought hot chocolate with a dollop, just a dollop, of whipped cream for both of us & everything worked out very nicely thank you.
Great staff. Great drinks. Great customization. Great atmosphere.
(Translated) Really well liked. The staff are courteous and you can feel the joy in their work. (Original) Vraiment bien aimé. Le personnel est courtois et on sent la joie dans sont travaille .
Love the hot chocolate made with milk and the cookies!
Good java and great service
Great cafe. Excellent service. Good atmosphere
Friendly staff, and always good coffee
took so long to get our coffee, by the time we got it the coffee itself was cold
Doesn't burn my coffee. Friendly, quality staff.
First time there Found it to be a very relax ing atmosphere
Because i felt like Egg Yolk restaraunt is prejudice.
Great service and products.????
(Translated) There is it is a small place that makes us feel dear just to pass the door. Warm and soothing place. Very friendly staff and what about the coffee. Very satisfying first experience (Original) Il y a c'est petite place qui nous fond sentir cher nous juste à passer la porte. Endroit chaleureux et apaisante. Personnel très sympathique et que dire du café. Première expérience très satisfaisante
NO wodner Starbucks is winning. All the atmosphere of a 1970's Woolco Store.
(Translated) The tea was excellent and hot. (Original) Le thé étais excellent et chaud.
great coffee
Extra
Great Atmosphere. Staff could be warmer but overall a good experience.
Not bad at all since I go there too often. Easy for shopping afterwards since it's close to T&T
Had dinner here last night and it was amazing!! The burgers were cooked to our liking and the fries were perfectly crispy! All the toppings were super fresh and the staff is friendly and patient. Will definitely be coming back
Great lattes as usual
Very clean and well maintained. Courteous staff. Good WiFi. And great coffee.
Tasty
Great place, nice atmosphere, professional
Enjoyed a good cup of coffee. The barista was friendly and very helpful
Always wonderful @ Metcalfe & Slater location...I go out of my way to go to that particular location
Overpriced, opened over an hour late. Like Starbucks but not as good
While the service is nice from friendly staff, I had gone in there in October and noticed at least two dozen house flys buzzing around the bar. Can only imagine this is due to severe hygiene and sanitary issues. Would imagine maggots. Hopefully they improved
Great coffee and amazing service. Unfortunately the wifi is slow.
I am returning to this place after few months, the place looks very clean and bright. Staff is very friendly and good customer service although see new faces. Ordered my caramel coretto, perfect. Looks like this store has variety of food in their display. Love to visit often.
In the mornings, the store is such a mess. They run out or are low on items after a while like the lids or sugar but nobody seems to restock. The manager or supervisor is always working in the weekday mornings and yet, she doesn't do anything but stand there on her phone. I've mentioned about a recent spill on the floor once and all she did was go take a photo of the spill and text something on her phone, saying how the previous closing shift didn't clean it. I told her that the spill was actually recent, not left by the night before but she ignored me and didn't even clean it up. When the next shift or crew come in for their closing hours, she then proceeds to tell them to clean it up and spoke poorly about other baristas. I think her name is Meg something. I don't know why she's the supervisor/manager, she doesn't do anything but talk poorly of others and doesn't clean up anything, wrongfully blaming it on someone else. She also doesn't seem to know much, often asking other baristas how to make drinks. I feel bad for the other baristas, I see them spend 1-3 hours just cleaning up the supervisor/manager's mess. The other baristas are nice and friendly, that's their saving grace, and why I leave it at 3 stars. Something needs to be done about the supervisor/manager.
Way better than Starbuck's.
very poor experience. We had to free drinks,we had to get them to redo them as there was no flavor. When we got the newer ones, mine was still garbage.
Nice selection
I like second cup it is friendly and I like peppmint tea.
Great customer service and very tasty burger . I love their sweet potato fries with spicy mayo my favourite . Highly recommend!
Good coffeeshop. They have good kind of coffee.
It's a chill/student study place. Soft music in the background and great atmosphere.
Oosm quality, great employees, cool surrounding to eat inside.
Excellent Latte????????????
(Translated) The coffee is good but there is mostly a cute waitress! 3 hours remained to observe it, I failed to dislodge :) (Original) Le café est bon mais y a surtout une serveuse mignonne ! 3 heures resté à l’observer, j’ai pas réussi à déloger :)
It's a good place to go if ur into drinking coffee plus they have Wi-Fi and location is in a fine place.
25 minutes from the time I entered the drive-thru line (with only three cars ahead of me) to when I got my latte. Unbelievable.
We love our drinks from there.
Much better than Starbucks but staff can be hit or miss.
Service is impeccable and the owner is hands on Helping his staff
Excellent Holiday London Fog!!!
Drive through is nice. Staff are ok. 3rd Second Cup in this area. I like it!
(Translated) 1- For a while I have noticed that the pastries are not fresh at all (I think that the follow-up with the supplier is less rigorous) 2- Please a latte does not mean BIBERON for baby (put coffee in it) Otherwise the place has become cleaner than before. (Original) 1- Depuis un moment je remarque que les viennoiseries ne sont plus fraiches du tout (Je pense que le suivi avec le fournisseur est moins rigoureux) 2- SVP un latté ne veut pas dire BIBERON pour bébé ( mettez du café dedans) Sinon l'endroit est devenu plus propre qu'avant.
This Second Cup is pathetic. I've already complained to the head office about the consistently lousy service at this location. They haven't done a thing about it. Save yourself the headache. There are several Tim Hortons and Starbucks within 1 km.
Nice friendly staff !! Great coffee!
Great service, good drinks
(Translated) The server is very professional and funny, it gives charm instead. On the other hand, the light gives a cold atmosphere to a coffee, which in my opinion should be more welcoming and "cozy". (Original) Le serveur est très professionnel et rigolo, il confère le charme à la place. Par contre, la lumière donne une ambiance froide à un café, qui selon moi devrait être davantage acceuilliant et "cozy".
(Translated) Friendly, welcoming, delicious !! (Original) Convivial, accueillant, délicieux!!
Best burger ever 10/10
Great food, great experience. One of the best burger joints in Ottawa
(Translated) The coffee is always good and the service flawless. (Original) Le café est toujours bon et le service sans faute.
(Translated) Passing through the corner, I stop for a hot drink in this polar cold and happy to find that they offer all the desired heat when I start to sip my hot chocolate. Relaxed atmosphere and respectful clientele, what could be better when you want a break from the day. (Original) De passage dans le coin, je m'arrête pour un breuvage chaud en ce froid polaire et heureux de constater qu'ils offrent toute la chaleur désirée lorsque je me mets à siroter mon chocolat chaud. Atmosphère décontractée et clientèle respectueuse, quoi de mieux lorsqu'on veut une pause dans la journée.
Good place if you want to get some work done. Decent WiFi and plugs all over the place, their coffee and cups are not the best.
Food was good but customer service was very poor. Found them to be rude, not very personable. Definitely not service with a smile. Brought our Italian visitors and was disappointed.
(Translated) The caffer not comparable with the other place the best (Original) Le caffer pas comparable avec les autre endroit le meilleur
(Translated) Good service, the restaurant is clean and the atmosphere is quiet (Original) Bon service , le resto est propre et l'ambiance est tranquille
Great spot
Went today in the morning. Nice, although it seems like there's always new people working which can make it slow.
(Translated) Cannot put my points on my customer card and I bought 2 pounds of coffee. Staff are courteous and very polite (Original) Ne peuvent mettre mes points sur ma carte client et j'ai acheté 2 livres de café. Le personnel est courtois et très poli
Good place to have a coffee and read a newspaper.
Other
Amazing food and amazing customer service!
My favorite place for coffee
The best coffee
Friendly staff. Nice Vibe and good music. Good food
The hot chocolate was amazing
Deelicous coffeeee, Better than starbucks really. better than tim hortons.. sure price is not too bad. but quaility is deelicous
I think it tastes better than Starbucks and it's canadian.
Good coffee, comfy chairs.
(Translated) I do not understand that such a dilapidated environment can please so many people. Walls full of holes, worn seats on the rope, faded paint without any sense. For me it reflects a lack of respect of the owner towards his customers. Sorry for Second Cup CAFÉ & Cie but this deal is lamentable. Places need investment and quickly! (Original) Je ne comprend pas qu'un environnement aussi délabré puisse plaire a autant de gens. Murs plein de trous, sièges usées à la corde, peinture défraîchis sans bon sens. Pour moi cela traduit un manque de respect du propriétaire envers ses clients. Désolé pour Second Cup CAFÉ & Cie mais cette concession est lamentable. Les lieux on besoins d'investissements et vite!
Great little coffee shop. Clean, nice atmosphere. Always good staff to take your order and make your drinks. Have been back several times and will continue to return.
(Translated) Friendly staff! Great service, what more can you ask for. (Original) Personnel sympathique! Super service, quoi demander de plus.
Good customer service and clean store.
Good food, great coffee, and friendly service!
Great fresh pastries
Lack of communication and coustmer services. Very rude employee who was taking my order she was Not in to give my drink to me rather she is try to tell why I need this drink ??? It’s to sweet coffe for me . Wow ????.i never recommendation this second cup
I'll be honest but not overly impressed when I came in, staff was way to chatty with each other to notice me waiting to be served in line, waited about a minute and a half before the staff sweeping the floors in front of me noticed I was waiting.... Not to mention she was kicking up dust at the patrons sitting nearby.... I'll be happy to adjust my review if the owner has questions, feel free to contact me.
(Translated) The perfect place in Ste-Foy for your meetings and your studies. A small terrace outside for those who want to soak up the sun. Good coffees and good smoothies. (Original) L’endroit parfait a Ste-Foy pour vos rencontres et vos études. Une petite terrasse à l’extérieur pour ceux qui veulent profiter du soleil. Bon cafés et bon frappés.
Love this place, way better coffee and service than Starbucks. My wife and I bring our kids here on a regular basis (coloring books, kids drinks and a friendly atmosphere.) The staff is attentive and actually remembers their customers.
Did drive thru. Didn't know they were open for eat in.
My brother and I walked in today to grab a coffee and a bite to eat. At first and while I was still by the entrance, the owner “Michel Akoury” screamed at me to put a mask on because of the new COVID regulation starting today and I immediately did. We sat on a table, awaiting our brother to arrive and so we can place the order together, and the owner said “ok” initially, but he won’t accept 3 of the “same household” to sit on one table, and again we said “ok, we will follow his rules”. The table was dirty, and we didn’t complain, we cleaned it ourselves. Then he passed by again and told us that we cannot sit without ordering, we said “yes, my brother will be arrive now”, then he repeated that we cannot sit and started mumbling in French! I told him if he wasn’t comfortable with us being there, we could leave, and he said “yes, please leave the coffee shop and pointed at the door”! What a hospitality! I feel sorry for his employees and customers! We gladly left to a nearby coffee shop where we were able to sit together on one table, chat and had fun! Note to owner: By the way “Michel Akoury”, you shouldn’t take off your face shield or mask while you are sitting there not eating or drinking, COVID is now officially “airborne”. Maybe you should follow the rules first, before asking your clients to do so! You need to be the “role model”!!!
Slow service. Not very knowledgeable or friendly.
Service impeccable, j'adore !
I got a chicken burger with a variety of topping sauces and a side of onion rings and fries. …
instructions respected
Great staff excellent coffee!
They have great service and awesome drinks. I definitely recommend them.
(Translated) Very good customer service (Original) Très bonne service a la clientèle
Great coffee and terrific staff, and I am not kidding!
Friendly baristas, clean and bright cafe
Make the best mocha's I have ever had
(Translated) A great place to have coffee / tea quiet a warm welcome :) perfect for students or nice meeting ???? (Original) Un super lieux ou y prendre café/thé tranquille un accueil chaleureux :) parfait pour les etudiant ou de belle rencontre ????
Can't believe how bad service has gotten here. Like they are Canadian and how they had great service. New management or owners and now they have run out of coffee flavors for over a week and rude service and long waits make it hard to support this location. Worth the 15min drive to Dieppe to get service. Don't recommend
This is one of the better burger places around. I tried their regular burger and halal patty burger, both of which I recommend. The only issue I had was that they forgot to put mushroom on my burger. Also their burgers are a bit pricey, but …
(Translated) Pleasant experience. Great place to work / study. The manager offers unparalleled service. (Original) Expérience agréable. Super lieu pour travailler/étudier. Le gérant offre un service hors pair.
Good coffee and latte.
Nice coffee here.
Amazing customer service. The barista pointed out which vanilla syrup was vegan before we asked. We were getting vanilla soy lattes. ????
Quick friendly service. Everything was very nice and clean. My drink was fantastic.
Don't dislike it. The caramel coffee was good. The dessert tray was poor! Bought a old dried up key lime cheesecake. Didn't even finish it. Threw it away.
Great coffee. Love this shop.
(Translated) Beautiful presentation at the counter of pastries and prepared dishes. Varied coffees always good, the taste we are looking for. Nice atmosphere to relax after a walk in town. (Original) Belle présentation au comptoir de pâtisseries et mets préparés. Cafés variés toujours bons, le goût qu'on recherche. Belle ambiance pour se détendre après une promenade en ville.
Clean and polite service.
(Translated) Heart on white mocha, really cute (Original) Cœur sur moka blanc, vraiment cute
Very friendly staff and great service!
Great coffee. The speaker was a little broken so it was hard to hear, but the coffee was great!
Great space, tucked away, only one window seat, and there's a context for weekly draws for gift cards!
(Translated) The coffee is excellent! Service is just as important if not more. (Original) Le café est excellent! Le service l'est autant si ce n'est plus encore.
Love the staff and my Med Mochccino with No whip and the Hot chocolate cookie warmed up.
Great coffee and wonderful staff.
Perfect
Best staff
(Translated) The caramel correto is super good. The staff is courteous and the owner very nice! (Original) Le correto caramel est super bon . Le personnels est courtois et le proprio fort sympa !
I don’t recommend Drive through in this location.. the drinks took too long and the staff member didn’t even apologize for the delay and she wasn’t welcoming
It's a good place to grab a light snack and study. There's free WiFi too so that's a plus, however I didn't find the chairs very comfortable.
Excellent restaurant. I love the poutine and the burgers. Staff is very respectful and food is delicious. I stop by with my family often and we all love it. Awesome environment and very impressed.
Good coffee and good service
(Translated) I have loved this cafe for several years (Original) J'adore ce café depuis plusieurs années
Bon services
Love their Latte
Warm friendly place. Excellent coffe and iced coffee!
Not crazy about the "updated" interior look, but the coffee is still good.
(Translated) Friendly staff, quiet and friendly location ???? (Original) Personnel accueillant, endroit calme et chaleureux ????
Good experience but always crowded, I guess that is a result of a good location.
Love this Second Cup. So far it’s my favourite one in Calgary. Very clean, friendly staff, and I love the new Clean label drinks
I ordered for the first time and I was not disappointed. For a very picky eater, the food delivered on all points. Tasty, fresh ingredients, well seasoned, beef cooked as a burger should, great condiments on a perfect soft bun. I Highly recommend this burger joint.great job South St.Burger!!
Cozy little café
Nice ambience, and a place to meet.
Very good service!
Nice basic atmosphere. A great place to warm up when shopping in the plaza.
(Translated) Excellent coffee, warm atmosphere (Original) Excelente café, ambiente cálido
I bought a tea latte and a piece of banana bread. I was eating a small piece from the bottom and thought it tasted odd... when I looked at the top it was covered with mold spots. I didn't eat much but I'm not feeling well. I called the coffee shop and spoke to the staff. I asked them to have the manager or owner call me but no one has contacted me yet.
Nice environment
Great experience staff are so friendly
(Translated) Excellent coffee and croissant Very professional service (Original) Excellent café et croissant Service très professionnel
Great coffee
Best coffee and service
Best coffee
(Translated) The catch! Plastic straws (Original) Le hic !les pailles en plastiques
Great service, love the coffee, especially Vanilla Bean Latte
Can somebody teach these guys how to make a latte? First of all, you don't need to leave an inch of room at the top. It's a latte, there's already enough milk in it. Second of all, be nice to customers. Yeah, we're students, but that doesn't mean you can frown and get frustrated when you don't understand what we're saying when; especially when English isn't your first language and it's ours. You're a coffee shop. Learn how to make coffees and be nice. That's the job.
Great place to study!
The drinks are not that bad the bagels that are $4 are a day old stale as the toaster is not working and employees have been using the microwave to warm up the bagels when you address the concern to management on when the toaster will be fixed management says next week it’s been going roughly two weeks ????????♂️
(Translated) Very pleasant manager and a pastry stand that makes you want. (Original) Gérant très agréable et un stand de pâtisserie qui donne envie.
The peach iced tea I got here was tasty, but the cake slice that I'd ordered had the distinct flavor of "old fridge". For how much I paid for it, it felt like a waste to not finish. Would not recommend getting anything that is not a beverage. The staff has some attitude as well, which is obviously off-putting.
Nice place too drink a coffee
A few months ago, this place looked old and dingy. They have now renovated and it looks a lot more bright and modern. I like to sit here and relax and it's a good place to get work done/study.
(Translated) Beautiful bright coffee and easy access (Original) Beau café lumineux et facile d'accès
I absolutely love this place. The staff is so friendly and wonderful service overall.
Really nice staff. Atmosphere is relaxing.
Love love love... vibrant and lit up atmosphere. Great place to study or relax... Staff are also extremely warm and friendly. Highly recommend!!
The opposite of a West Toronto hipster coffee shop, but you can get work done and there's plentiful natural light. Stae wifi connection.
Love their reward program.
I love this place for great variety of beverages. Any type of bagel is worth a try. I am sure you will like it. Repeat visits to try more and more of everything on offer. By opting for almond or soy milk one can save cows too.
Great spot for coffee or hot chocolate
Finally found good cheesecake in PG and it was right in front of me this whole time.
(Translated) Morning coffee ... noon !! and evening !! .... well yes weekend too ..... (Original) Le café du matin...du midi !!et su soir!!....ben oui week-end aussi.....
Great coffee.
Not a fan.. I think the look and feel need to be redesigned, and the seating is really uncomfortable :/
(Translated) three good (Original) Tres bien
Very poor service.
(Translated) Good, but expensive (Original) Bien, mais chère
Usually pretty good but new staff forgot to add a flavor shot to my drink
Candy cane hot chocolate with whip cream and sprinkles. ...yummm
Fresh coffee just the way I like it!
Great hot chocolate here.
Very clean, good customer service
Too to much JAVA today!!
????
Good service, good price, lovely staff
Use the drive-thru for this particular Second Cup which has okay service, not the fastest. The cafe itself seems like any other Second Cup.
The service was ok
(Translated) The warm atmosphere calm and discretion (Original) L'ambiance chaleureuse le calme et la discrétion
(Translated) So kind and friendly staff, relaxed, relaxed and friendly. Even the coffee I take black was excellent. (Original) Personnel tellement gentil et aimable, relax, détendu et avenant. Même le café que je prends noir était excellent.
Good coffee and atmosphere.
The cheese cake is glorious!
Very good experience
I love their drinks.
Amazing Burger and Fries. The worker there provided me with one of the best services I have ever had. 10/10 recommended.
Ordered coffee, got mud
(Translated) Very good coffee, but very little space (Original) Très bon café, mais très peux d'espace
Still better than the competition, 100% Canadian and damn delicious coffee! Staff are very friendly.
Been going here for years. Staff is always really nice and accommodating. Good selection of baked goods and the flavoured coffee is great.
Friendly staff and convenient location
I suggest trying Cinnabon flavoured Coffee, it was great!
Service
Love the Caramel Spice Tea!!!
Just ok
(Translated) Noisy. (Original) Bruyant.
The best coffee, period.
(Translated) Friendly (Original) Conviviale
Good serving. Quick as well
Great coffee and service.
Best lattes in town.
Management has improved a lot since last year. The store is always clean and a good place for students to study! The service is extremely fast and the drinks taste great too. This place is always packed with students so make sure you save a spot early.
No flavor in the gravy. The burger had more flavor but barely better than something that reminded me of hungry man frozen dinners. I do not knowing I will go back the other food all around this place is so much better that it will be hard to chose to go to this vendor
(Translated) Excellent very good service (Original) Excellent très bon service
(Translated) Unpretentious just the pleasure of having a good coffee and a nice drink (Original) Sans pretention juste le plaisir de prendre un bon cafe et servise symphatique
(Translated) Great service, friendly place. Perfect for a good coffee and for working! (Original) Super service, endroit convivial. Parfait pour un bon café et pour travailler!
Best London Fogs!!
I have gone to South St. Burger a few times and absolutely loved it. The burgers are amazing. We have tried different ones every time we went and none of them have ever disappointed. I have definitely found my new favorite burger restaurant and would recommend it to anyone looking for a good burger, friendly staff and a great experience.
I went earlier this week to South St Burger and I cant say enough about the experience and service. I was able to customize my burger, whatever meat I wanted, I chose beef (but there are all kinds of options) and I was able to choose from …
Great baristas and awesome selection of coffees and tea... Love my matcha green tea latte
(Translated) convenient location (Original) conveniente location
(Translated) Always excellent service! (Original) Toujours un excellent service !
Prices seem to be a little high compared to Starbucks
(Translated) Impeccable service incomparable latte. (Original) Service impeccable latte incomparable.
Good coffee at a fair price.
Worst customer service and below grade coffee
Always awesome! Wish this location sold Frittatas though :)
They make the best London Fog in the city. They are always so pleasant to deal with
Great experience. Safety measures in place. Friendly staff
(Translated) The coffee is really good and the service is excellent (Original) Le café est vraiment bon et le service est excellent
Great coffee and specialty drinks
Tasty drinks
Best coffee
Unprofessional. Always give me the wrong thing when i order.
Relaxing atmosphere awesome
Quiet coffeehouse
(Translated) Quite a discovery. Reference place for coffee in each city visited ???? (Original) Todo un descubrimiento. Lugar de referencia para el café en cada ciudad visitada ????
Absolutely amazing service from staff and a great coffee beverage to start any day! Highly recommend the salted caramel cold brew.
Nice branch of a Canadian coffee shop chain and is located in a strip mall. Nice simple decor and some comfy chairs. Has a counter where one can work on his or her laptop or at tables. Reasonable prices and the cheapest coffee isn't too chabby. Not worth a special trip but if you are in the neighborhood it is a great option to keep in mind. Also convenient if you are driving south on autoroute Duplessis as it is just about 150m from 4-bourgeois exit.
Best coffee every time. Service is great for the most part. What else can I say.
Super cute and cozy
Awesome hot chocolate and the staff was awesome even though we showed up close to closing.
Quality of beverage is very lacking. This place is smelly and untidy looking. In the summer there are flies inside. Ac not working and a musty smell. Drive thru takes forever and the staff look overworked and unhappy. I love Second Cup and this location is closer to my home however I’m deterred by these factors and I opt for Tim Hortons next door instead.
Fantastic coffee and great environment!
Nice atmosphere, awesome cup of tea!
(Translated) Pleasant visit. (Original) Agréable visite.
They did their best!!!
Coffee is great, as is the service. Their outside speaker is HORRIBLE for the drive in as I can barely hear the workers asking for or confirming my order. This has always been this way so I'm use to it; however, I find it strange that it has never been corrected.
Love This Places ????
Chatted with the girl at the counter. Very friendly and engaging. Always great to have a nice smile and a chat with your coffee
Good coffee nice ambience but should have more staff during weekends because of waiting time gets out of hand some times!!!????
Nice place. Nice location.
Dark coffee was a bit too blonde for my taste
This place is spacious and relaxing, service is fast , a great selection of coffee and tea, I recommend
this second cup is a little gem if you need a place to get work done without distraction, as it attracts a much quieter, solitary crowd than its competitors. lots of outlets around as well. i will say though that i ordered a decaf skim milk latte and got a caffeinated one with full milk - these details matter and mistakes like this shouldn't be made, especially because many people order decaf/skim for health reasons.
FOOD was amazing, not to mention also that the customer service is amazing
I like second cup better than tim hortons. Try their Noel Nog. It's not on the menu, but it is delicious and not too sweet. Happy Holidays.
(Translated) Limited number of places (Original) Nombre de place limité
(Translated) Super good burger !! (Original) Super bon hamburger!!
Great service, super friendly and respectful. Great iced tea
(Translated) Beautiful, bright and comfortable. (Original) Beau, lumineux et confortable.
Coffee house
The coffee taste better than Tim Hortons and McDonald.
Love it! All the staff members are super friendly. Drinks are always great
Service
Very nice staff and amazing food! I recommend this resturant!
Was my favorite place until Sophia served me with attitude. She should not be working customer service. Ignorant, unprofessional and rude.
(Translated) Very clean, ideal for students (Original) Tres propre, idéal pour les étudiants
(Translated) The boss is there every morning all smiles. The barista has been there for quite a while too, just as kind. Fast and efficient service and everything is clean and the seats / sofas are super comfortable. The filter coffee is strong and quite good and the pastries are fresh. The wifi is of excellent quality, the music is soft. Experience considerably better than that of the Presse Café a little further east. My favorite place to chill a bit before going to work in this area. (Original) Le patron est là tous les matins tout sourire. Le barista est là depuis un bon bout de temps aussi, tout aussi gentil. Service rapide et efficace et tout est propre et les banquettes/sofa sont hyper confos. Le café filtre est fort et assez bon et les pâtisseries sont fraîches. Le wifi est d'une excellente qualité, la musique est douce. Expérience passablement supérieure à celle du Presse Café un peu plus à l'est. Mon endroit préféré pour chiller un brin avant d'aller bosser dans ce coin-là.
Wonderful atmosphere, a great place to talk with others
Good place.
Nice and fast Second Cup location, other than that there is nothing special to say, nothing bad to say either...
Been coming here for years, love it.
Pretty good
love ! the food and coffee are great ! ????
Great customer service.
Good
(Translated) It is expensive JMT ~ Please eat maple cake. (Original) 비싼데 JMT~ 메이플 케잌 꼭 먹어보시길
Good taste recommend
Great Canadian-owned coffee place! A great alternative to a certain American-owned global coffee conglomerate…
Nice place
Great place to stop ...open late or until 11:00 p.m.
I went April 13th in the evening. Nice and friendly service. Good drinks. The tall asian barista recommended the maple latte, which was excellent. She even offered to remake it if I didn't like it. She was also telling me about the rewards card, which I'll sign up for soon. The tall middle eastern barista with mid-length hair was also friendly. They were both cleaning the store. Bathrooms look cleaner.
One of the employees there today was out of hand after 10-15 mins for our drinks and getting getting wrong ones for the 5th time in 2 months he could handle the criticism and started yelling at me so I yelled back after the way he acted was out of hand im never going back there aguan and I'd much rather drive to Oakville for a coofe then go back the lost my business forever. Next time an employee tel me truly my sef thing will get out. Hand.
All the cool people hang out here.
Wifi is no good here.
(Translated) 10/10 for the friendly staff, really patient and smiling. We were waiting for our order and then offered to taste a drink to wait. I will definitely be going back. (Original) 10/10 pour le personnel sympathique, vraiment patient et souriant. On attendait notre commande puis on nous a offert de gouter à un breuvage pour patienter. Je vais très certainement y retourner.
i usually come here and it’s a pretty quick and easy time. although the last couple times have been disappointing. i drove into the drive thru sometime in the late morning about a month and a half ago and i guess no one was working? no one came on and took my order, i thought they might’ve been busy so i pulled up and parked and tried to go inside but the door was locked. maybe they had a covid case and closed for the day? i had no idea so i left. just tonight i drove into the drive thru at 7:40pm fully knowing they close at 8pm so i thought it was more than okay. i guess they closed 20 min early because again no one was there to take my order. pretty disappointed i don’t know if i’ll be back???? i used to love coming for a quick coffee pickup but i’m just annoyed now.
Awesome place for a coffee
Good coffee, good service. Need I say more?
Always love Second Cup
Terrible staff during the weekdays. Same girl I see everyday is so rude. Never anything available at all. DO NOT RECOMMEND THEM WHATSOEVER. Food is always stale . Other second cups are not like this at all. Shame on them.
Quiet, not too busy with customers staying. Sufficient outlets to work on laptop. More comfortable chairs would make it a 5-Star but I understand why they don't.
(Translated) I love their coffee ☕ (Original) J'adore leur café ☕
This is the best coffee
Amazing coffee, overall friendly staff its just that one brown lady fortunately i dint see her in my last visit people in the building know her by the one who hates her life and always annoyed, me and my colleagues usually go to the starbucks right across whenever we use to see her working here.
Never serving fresh cafe
I thought it'd be bad but didn't realize it'd be this had their poutine is the worst I've ever had in my entire life and the staff have no idea what they're doing. They have no customer service skills and are insanely slow. It's not worth …
Awesome staff! Also love the drinks and teas
(Translated) Too expensive (Original) Trop dispendieux
This place is horrible. The staff is unprofessional, they lack listening and communication skills and they can't get your order right even after multiple attempts. I don't recommend this place to anyone for any reason. Just cross the street and go to Starbucks, it's worth the extra money.
Second Cup is clean, comfortable, and cozy. The staff are professional. Prices are average. Fridays are great for a cold bevvy under $5.00.
Don't ever get much from here due to how expensive it is. The only time I go here is to get a frocho, which is great despite the pricing. Their drive thru is one of the slowest ones I've ever been in however. Waiting in line for 5+ minutes before even ordering and then probably another 10 or more before you get to the window to pay.
Nice Frappuccino, understaffed but the staff was friendly
for sure will come again to have same Delicious coffee
Wonderful place to sit inside or out enjoy a cup of coffee and a good snack.
Went on Canada day. Wouldn't give me tap water and wasn't permitting people to use the washroom even though we bought food and drinks. coffee was mediocre and our order erroneous. Go to Starbucks next door.
Staff are always super friendly. Coffee is always great and the apple cinnamon buns are amazing!
My drink was delicious and the staff were great.
(Translated) Good cafe with pleasant ambience courteous and professional staff. (Original) Bon café a l'ambiance agréable personnel courtois et professionnel.
(Translated) Super nice waiter (Original) Serveur super sympa
Terrible service!!! I ordered a coffee and a frappe and while I was waiting for my order, I was stuck listening to the worker and her friend gossiping. After waiting over 5 minutes, I had to ask the worker if the 2 coffees on the counter were mine, as there was no frappe. She seemed very annoyed that I interrupted her conversation and said yes. When I told her that was not what I ordered, she just said sorry and continued on with her conversation. She never even asked me what it was that I had ordered. I just walked out and the door that labels "Exit" was locked. I had to leave from the door that said "No exit". Again, no acknowledgement from any staff member. I will definitely not be going again.
Also a great place for a cup of joe.
(Translated) Nice place, good coffee (Original) Bel endroit, bon café
Goof
Great service, friendly and fun staff. must go
Always a good latte ... but at $4.50 with taxes and tip, pace yourself
(Translated) Well run trade. Reasonable prices and good service. (Original) Commerce bien tenu. Prix raisonnables et bon service.