We offer you all the opinions of real people who have information of the products and services of Metro (Coffee Shop) near Gananoque (Canada).
At present the business gets a rating of 4.2 out of 5 and the score is based on 127 reviews.
As you can see it has an average rating is positive, and it is founded on a high number of reviews, so we may think that the evaluation is quite credible. If people have bothered to give their review when they've done well, it works.
You know that we do not usually stop to set tatings when they are positive and we usually do it only if we've had a problem or issue...
This Coffee Shop is included in the category of Supermarket.
Nice produce
A bit over priced, but you pay for what you get, I guess.
Great choices. Love shopping here
Very clean, however the prices are out of this world expensive.
Solid Grocery store in the heart of downtown. No beer but wine rack location inside.
Large clean store with great selection
Great Store
Clean and organized. Staff are amazing.
They had my fav Rice Milk on Sale for $1.99 & bought 6. Was very happy ????
I ordered a veggie and meat tray for a funeral I seid I was going to pick it up the next day @11am I got there late at 1130 and they didn't even start it yet .
Excellent service
Ordered a pizza and was told to wait 20 minutes. Went back 25 minutes later and they just started making the pizza. We left empty handed
I like the fresh meet you guys always seem to have. Thanks, very much for your hard, most highly appreciated work.
Good hours
Only 24hr store in town so it’s good when you need something.
Good selection, good sales.
Clean and spray counter at cash
Orillia bylaw means we sit and wait for a short time but the lineup moves quickly and the service is AMAZING
Staff very nice, customers not so much
Great produce and real food choices...as well as frozen and prepackaged
Was just informed that as of Jan 26 the store will be closing at 11pm.
Good grocery store with all the traditional departments.
Expensive, sometimes slow.
I had a terrible experience. The cashier was extremely rude for no reason.
Kind of expensive unless you find the great sales
Clean and friendly staff
Fast and Friendly
I was good and friendly staff there
It's a great deal everyday and it's close by
Clean, organized and friendly staff. Although this place is not in everyones price range, it is altogether a well rounded store. Its It's very clean, not overly busy so you can still respectively distant yourself from others. My mother actually works there so we shop there often. (No they dont get a discount for working there...sigh..) The old manager Charlie has retired, shame he was a very nice man.... and Patty the new one has taken over and judging by the awful turn over rate there it mustn't be going very well for her.
Love the bakery and the deli
Decent hours. Small produce selection and the prices are high.
Variaty is good. And you have to pay more for a better quality food. Cakes are simply amazing.
Been shopping here for years, selection is good and they've got some great personable staff. Shame it isn't open 24 hours anymore
Good grocery store but expensive. Nice variety of products, good hours and nice staff.
Very bad quality produce. Dirty place. Poor selection. Unfriendly stuff
Pretty much anything you will need.
Pickup to dinners to go kobusa meals and 1 was spicey and other was polish sausage not cool .
Perfect 24hour grocery stop
this is more a review for the people who were thinking of working here. Dont. on more then one occasion i was belittled and bullied by the assistant manager. she clearly doesnt know where the line between professional and personal is. i put 4 years of my time into that store and all i got was passive agressive old ladies and dirt pay. if your looking for a place to ruin your self-image and confidence then i suggest working here but if you cherish sanity and not hating your job, never set foot in here. oh yea and if you ever ask to become full time they'll actually laugh at you because there hasnt been a full time position open to anyone under 40 in 10 years.
Clean store. Within walking distance to Port of Orillia. Open 24 hrs.
One of the most organized and best selections for stuff in North Bay
Quick service, good prices mind you I was there during the winter cant imagine the summer during tourist season!
It seams that a good bakery is hard to find, but Metro bakes normal Turnovers. This has been a find. Sure turnovers can be found in two other locations, but not the same. One flavor in particular that Metro makes is my fav Raspberry. I have found they are ok, but if you coul use a real raspberry jam filling like Smuckers it would make spending the almost $5.00 for a box of 4 worth my drive from the opposite end of town. You make turnovers good, but how about making the best turnovers?
Given its size there was not much variety in assortment. Fruit was of not too good quality and the staff was just so-so.
Wonderful service huge selection
Nice store.
Good stock. Good people.
Store in general is very good. Bakery and bread/buns are excellent.
Standard quality everywhere, friendly staff and excellent service and quality.
Staff was rude to my wife... ordered seafood salad from the seafood counter and the lady scooped it with her hand, a spoon might be better... purchased shrimp and they were mushy and could not eat them
Great hours, decent selection, friendly staff.
Metro just down Atherly is open 24 hours, great fresh produce and everything campers need.
It's ok
Good produce
Bought all my ingredients for the Greek themed birthday party dinner here and it had everything I needed. And the pumpernickel bread I bought was very fresh.
Decent selection. Prices are inconsistent.
One of my favourite grocery stores. They are nicely setup so people can feel comfortable moving around the store, especially the fruit and vegetable section.
Nice open style store. Very clean and organized
Great that its 24hrs nice staff dealt with them when it was A&P / Dominion stores
Most Expensive grocery store in Orillia.
Close enough to walk your food back to the boat.
Friendly cashiers and good selection
Great quality
My girlfriend loves this place. I have no choice.
I come here for the fresh fish and in store bakery. Deli has a great assortment of cheeses, salads, sausage as well. Great service.
Very good taste prices in convenience but after 7 pm is cheaper
Usually I can find everything I need here
Lovely clean place for groceries
Metro is a very nice grocery store. Good deli and hot prepared food section. Bright and clean with good selection in all departments. Butchers in meat department get special accolades for being a good crew. 100% would recommend.
We come to 1000 Islands at least once a year and we always stop at metro to pick up picnic items. Always have a great experience!!
Good food good staff and great place to work within.
Good location
Very friendly staff and competitive prices!
Great selection of fresh ready made stuff. Cashier made an issue about the free plastic forks provided.
Excellent place to shop
Great produce,good prices
Always open 24hours.. but not much in deal's
Several times ended up with what I bought being spoiled or spoiling right away. (Mouldy cat grass twice, completely rotten apple in a bag I bought) Also, had a very unfriendly encounter with an employee about reusable awhile waiting to enter the store. I do like their sales on potato chips tho.
Had the munchies for a pickle.
Well stocked, fresh product and friendly staff
Good quality produce and meat. They have what this store manager calls "WOW, what a deal" sales (a sign right at entrance way) on various items, weekly - especially on their butcher shop products - they truly are good deals. Their hot food, ready for pick-up is decent, but even more than decent is their pizza - you can call the store, ask for the deli, and pre-order your pizza pie. They use fresh ingredients (obviously, as they use ingredients from the store, and when cooked properly, is one of the better pies in town). This being said, when you get a veteran pizza maker their 'za is great, however, on the rare occasion, depending on who cooks it, it may come out a tad soggy (still edibly good). This location sells beer/cider/wine.
Staff are extremely friendly!
Clean, fast and friendly!
Selection good but price was on the high side
Friendly service, lots of choices in a small store. Organic produce at a great price.
Decent store. Has a good range of products - the fresh fruit and vegetables are generally excellent. It's clean, everyone is wearing masks, and it's never too busy.
Great service!
Great store open later than any other grocery store in town!
Great selection...good value ..
Bright, Clean store with plenty of selection. Patti the manager does a great job!
Received my covid vaccine the staff were friendly, knowledgeable, efficient and pleasant to interact with Thank you
A friendly clean place to shop.
Love this store fresh meats and vegetables and fruit
Love it produced is really fresh
Great Grocery Store
You got rid of so many vegan options, and vegan cheeses. ????
Way too expensive for the quality of food they carry. They don't even have proper deals on when close to the best before date or day before.
Clean, well staffed and well stocked every time! Lots of free parking and conviently located. The staff is always friendly. Shelves are well stocked and their meat/seafood section is pretty good too.
Staff at express, lady with long white hair could use some customer service training... Wow... Good thing no frills is so close!
Good selection. Close to the lake with lots of parking.
Its 24hrs... In Orillia. Enough said.
I was impressed by the organization and overall operations of this grocery store. The meat is really cold as it should be and I don't notice this in other stores very often. I think this Metro is a step up from any competitors.
Fresh food100%
Great place to shop for something on special
Locally grown foods good prices and wine rack great customer service slow at times
Have all kinds great deals and very clean
Love Metro. The fresh meat section is my fav and I love the fresh burger Patty's in the summer. Great staff and clearly great management because staff retention is so high here. Great job in all departments.
They aren't doing Tandoori Chicken......
Great food and great selection
Always courteous. Good selection and clean store
Daily fresh 5 cheezes bead... Amazing!
Good selection
Nice and fresh
Very nice selection of goods. Store is clean and staff is helpful.
It's alright...good selection ..comparable to most other metros. Staff are a lil grumpy...and they don't have baskets...so I gotta push a tiny cart around when I could be isolating one of ur arms biceps or triceps.
Night shift employee/ manager completely rude and ignorant to paying customers. Left and inexperienced cashier at the only till open at 11:30 PM. She tried to leave a second time to go back to an important job receiving product in the back and was going to leave 16 people in line until several customers spoke up to her. If you're management and are reading this you might want to check the camera surveillance regarding this situation. Saturday Sept 29 starting around 11:15pm
They have Fever Tree
Nice and friendly staffs.
Friendly associates and excellent service
When prime rib goes on sale , buy it !
Ok
Metro is the best
We buy food here... it's a grocery store. As can be expected, ...
A bit pricey.
Best place to go during lunch break.
Great place to shop. Staff are very nice and accommodating.
Always have what I need
Large bright store with good selection and no line ups.
Nice place to shop. Clean and well organized produce. Good weekly deals if you check their flyer.
I really enjoyed shopping there on Wednesday, June 23, 2021. The lovely lady at the Deli counter provided friendly, efficient and great customer service. I did find it a bit pricey, but products were worth it, as it is the case with other Metro stores I shop at.
Alot of good deals
Good selection in bakery
Not a bad place some items are a little expensive and the layout can be a bit confusing it's in a good location and a go to for most people as location is close to everything It does have the staples that everyone looks for as well as some specialty items. There is almost always good sales on meat, fruits And veg and a good selection we will go out of our way to make a trip there if the deal is to good to be true overall a nice place to shop
Great spot nice and close to home open late so I can run and grab stuff for snacks
Great place to shop , very kind staff and a possible place to meet a new friend.
I haven't shopped at Metro in so very very long that it was a really nice experience today. I picked up some Earl Grey tea today to try. I'd like to update this. I don't like writing bad reviews but this is terrible tea. It said it had bergamot flavor... IT SURE DOES NOT!! I don't recommend it at all.
Friendly and clean. Great sale prices.
Great service
Good variety of items. Meat department always has a good sale of something. Flower department always has new things to look at. Store staff are generally a cheery bunch.
Small metro, customer service was amazing, unfortunately they don't sell wine or beer in this store.... That why 4 stars
Best place to get fresh meat products. Customer service is always great. I love the way the store is set up. Eady to navigate. Highly recommended.
Very helpful staff
Clean. Amazing staff. Weird music.
Always clean. Friendly staff, however they can be a bit pricy.
24/7 when you need something late at night? Go here
Good one around the town
Pricey
Not impressed with this metro. The produce spoils quickly and the quality is not the greatest. The hot foods sold in the deli such as wedges and chicken fingers are dry and stale. I have often found milk and yogurt days past its best before date on the shelf. I bought dog treats once that had a best before date of a year prior. Their packaged bake goods (muffins) are dry and tasteless. One approximately five occasions I bought garbage tags at the cash which they don't hand to you until after you have paid even upon reminding them they still forgot to put them in my bag causing me to have to return once home or have to keep track and remind them.....the list goes on and on. Save money go to no frills plus their produce is not only cheaper but better quality.
It's a metro; of course it's slightly expensive. But; you get good service & products
Great quality of fresh vegetables and fruits.
Cashiers and everyone who works there are too old.
This is my 'go to' for groceries.
Error in rating. Gananoque Metro has friendly, helpful staff. A great place to shop. 5 out of 5.
I was here today about 1:00 p.m. and it was really busy! It was discouraging to see the front line staffed by 2 humans and self serve. Line ups were crazy!
Selection is good but not what I expect from its size. The store is clean, staff are nice and being open 24 hours are great features.
love this store especially the bakery
Always a pleasure shopping in this location, product is stocked and fresh.
Use to work there, it was a job cleaning floors at midnight. Store is clean.
Very clean and well managed store. Prices are a bit high
Clean store. Lots of variety.
I've been shopping at the North Bay Metro for eight years. I love this Metro because it has a great selection of organic fruit and vegetables, eggs and meat, gluten-free foods as well as some cool international foods. I really love that they sell plain kefir and soup bones. (Bones can be tricky to find in grocery stores). Also, the cashiers are friendly and helpful and will pack your bags carefully. My only complaint is that there is rarely someone working behind the fish counter. The fresh seafood selection is great. But good luck trying to find anyone to serve you.
Great produce and meat selection. Beware of the deli section. Last week, I purchased Irresistible Artisan Goat's Milk Cheese. When I went to use it, I realized it was out of date... 3 MONTHS OUT OF DATE! I went to Metro today but could not return for a refund since I lost my receipt. I thought it was wise to alert the staff at the deli about the out of date product but when I tried to explain, I was responded to in a rude manner. The employee immediately went on the defensive and all I was trying to do was give them a heads up about an issue they could easily correct. Since the employees are unable to properly respond to my concerns, I implore the public to be aware of the expiration date on the products you purchase here.
The one downtown is remarkable this time of year. <3
Good fresh fruit reasonable service good social distancing
Nice staff and usually cleanly store. Usually not too busy.
Great little metro, warm and friendly staff!
Great place.
Great store, little expensive
Very nice clean store. Variety is amazing!!! Bravo!!!
Great grocery store they have the freshest fruits and vegetables items are easy to find and the staff is very helpful and never a line up
Lots of products to choose from friendly staff
Following all covid rules
Great shopping for food
Helpful staff,plus they had everything I needed to pick up. ????
within walking distance from my house! my one stop shop grocery store
Awesome produce but pricier than no frills
Great service and selections
Great deals on steaks
Long line only 2 cash open
Just meaty
Was there to search for a product that i cant locate in any store right now but shoppin exprience was enjoyable clean store friendly staff and safety measures inplace????
Good variety and to my knowledge the only 24 hour store available
Small line but moved well. I generally go to Metro all the time. However a little inconvenient getting in and out of the parking lot due to the current construction.
Kind of expensive, but some of the cashiers are great to chat with :)
Low prices good store overall
Always good meat at this location
Linda was amazing.. great customer service.
Always a great experience
Love the fresh prepared food!
Found everything pretty quick. Though is pricier than most grocery stores
Love their selection of good quality stuff, very happy to have a store like this in town! Everyone is always friendly.
Was a good metro store.
Quick, clean, not crowded
Nice supermarket, friendly staff and great choice of products.
Love it when I can go in and find our favorites on sale!
The store is somewhat small but I was able to find much of what we were looking for. For any other US visitors not well acquainted with the metric system or good at fast math to derive the USD price of things, prepare for a somewhat overwhelming experience. At checkout the cashier was less than lively. When I went to bag the groceries, he asked how many plastic bags I would need prior to bagging. This process is foreign to me and probably would be to any US visitor from a state that allows plastic bags without tax. I very much appreciate their efforts at environmentalism but how was I supposed to know how many bags I would need before I started bagging.Thankfully their reusable totes were a great price and well constructed. From what I understand l, the two grocers we went to in Ganonoque are the only two in the city. If that's true, this is the best grocer in Ganonoque.
Excellent staff
Great selection of foods but more expensive than most other places
The staff is amazing and competent, but the food stick lacks variety and has fluctuations in price that defy logic. I shop here because it is convenient and has great hours, and I frequent it because the staff are very friendly and accommodating.
Open good hours so its my go to on off times.
Pleasant staff good selections
Fresh fruits and veggies, bakery, and hot & cold deli! International aisle for those cooking Caribbean, Thai, Mexican, Japanese and many other types of cuisine!
My favorite grocery store in town. Throughout this mess, their customer service has remained fantastic. Truly wonderful people.
This Metro has a great selection of produce and a decent organic section. They have live lobsters and in the deli plenty of fine meats and cheeses for building your own appetizer board. The wine rack serves up your favorite VQA wines and some selections of international blends. You can rent a steam cleaner. Buy a lotto ticket and even wire money to a friend, relative or to pay a late bill. Not to mention they have a flower shop and a pharmacy. This Downtown Orillia stop has it all.
My go to grocery store in Orillia.
Our go to place
Always friendly staff!
Clean, organized and well cared for grocery store. A pleasant atmosphere with helpful staff.
A little bit pricey, but nice
Great check out cashiers, always friendly and store is always clean and well stocked. Something I would like to see improve is the wait times at the deli counter.
Great place to shop in Orillia. The staff are great. Excellent produce section .
Check out clerks are excellent, friendly and know how to pack up the groceries
Great location fresh produce and meat
Awesome stock, clean, nobody shopping so lines are really short.
Little pricey but they are open 24/7 and have some good quality food, I have never had a problem with the staff or anything I have payed for from there and go back normally.
New aisles and newly organized..looks nice, but will get some getting use to...prices have sky rocketed.
A bit small. They have most of what you want.
Staff is always friendly. Great prices. It's our go to store for groceries.
Spoke with Carol over the phone when I inquired about something and she was so clear, congenial, and thorough for this little question I had that I am impressed to thank her this way too. :)
Handy grocery stop open 24 hours Very comprehensive store.
Not always the best deals
It's a convenient place to shop but make sure you know your prices before going in. Some items are astronomically high whereas some items are very reasonably priced. I usually go here if I need a couple things quick as it's close to home. Tons of parking!
Waited less than 5 minutes to get into store, got my oranges and was out the door 2 minutes later
Metro in Ganaoque if my favorite place to get my groceries. While some items are a bit more expensive then other stores in town, I fond the quality of fresh produce and meats is much better here. The staff if friendly and very helpful as well.
Love their hours but items are pretty pricy
Really good experience. Well organized and clean.
Love the cashiers, so helpful! Great sense of humour! Lots of fish which we love and nice produce. Keep up the good work!
Great service from helpful staff that are very friendly.
Should make bread sticks free
Good a little pricey
Great metro open late. Clean anf friendly place to shop
Very clean store.easy to find things
Good deals
The short line took forever to get through. People behind me left and went to another cashier and where done before I even began. Never been a fan of Metro and doubt I will be.
Expensive, seems like the staff tried to avoid me. Seemed like a big issue to use the washroom. I would suggest no frillsor food basics for shopping. Convenience will only get you so far
Only place In orillia I can buy certain food items
The bread fruits and meat are quite fresh.
Open 24/7 thank god
Open 24 hours
It's little expensive
Great
Great place to get Montreal products like bagels, smoked meat, creton, etc. fantastic meat section and deli. Staff are very friendly!
Ok I'll get there as soon
Majority of customers do not weare a mask and staff does not do anything abour it as even staff does not weare them. Is pandemics gone already? It seems scary to me...
Great location!! Clean, friendly helpful staff. A dedicated covid sanitizer goes around constantly cleaning all hight touch areas. Lots of great sales all the time, can't beat the steak sale prices, 25$ for two , two inch strip loins!!! Amazing. I really look forward to shopping here every summer.
prepared food was hard and not edible
Probably the most expensive grocery store I have been to. The produce is immaculate though. Came here for groceries for the hotel and it would have been no cheaper eating out to be honest.
Clean and friendly with good meats, fruits and produce.
Great to grab groceries after 11pm
Even tho the foodlands and old time grocery stores have their charm out here, there still comes a time when you need the extensive and fresh variety of a modern place.
Abit pricey but you pay for quality not quantity.
Close to home for me good selection good produce..Great for boaters in summer short walk or drive.from mooring at couch park. Wine store inside grocery store or Liquor store just across the street for those who enjoy a few ...Nice that it is close to water and close to downtown should you.like to stroll main street
Unfortunately I have been very displeased with most of the service I have recieved here, with the exception of one female associate. I also don't understand the store layout and there is not a very good selection of natural and organic products. Expensive of course. I prefer to not shop here.
For a small town, it has pretty good selection. Prices are high. Depending on what cashier.. Farely friendly.
Selection is poor . Produce is often rotten. Customer service is ...acceptable.
Great product but overpriced. Staff are helpful but you have to ask
They sell wine close to my house. They have reasonable hours. The staff are all very nice. They know my order when I show up (but that might say more about me than about them.).
Good produce,good meat.More expensive than No Frills but at least they have stuff on the shelves. Great staff.
Not low on price, but easy to find what I'm looking for.
With all the craziness going on with people hording food it was so... nice today to go get some groceries without seeing the greed of others. People were pleasantly kind,we talk to each other. I said hello, to as many people that worked …
A very well stocked and clean store to shop in. Lots of variety and a very good Bake Shoppe section
The place looked great! Super clean and good lighting to see everything. Pretty quiet so it was a relaxed shopping experience. Pharmacy didn't have certain medication but the staff gave us great advice that fixed the problem!
Good meat deals
The store is really clean and nicely laid out but it doesn't seem to have as much variety of stock as I'm used to at Zehrs
Fast service
I only went in for one item, however the lines were very long, despite extra cashiers. A manager was walking around speaking with the customers, then she left and came back with dollar off coupons while thanking everybody for their patients. Now I know a dollar s m a lot well I thought it was an very nice gesture. Going around speaking with the customers was a nice enough gesture in itself. I feel that today she went above and beyond. Wish I knew her name. Merry Christmas and Happy New Year
Too expensive but quality is high. If I you want quality this Is your place. But too pricey compared to any other store on their level.
A little pricey but well run with good produce and meat.
Overpriced for the boaters near by at port better prices else where
Decent place, but wish prices weren't so high.
Cheese bread
Nice store for a small town
so grossly overpriced...for no reason. No added service to account for that cost. The fish Dept looks like it is not very carefully monitored
Didn't feel so much tension a little more relaxed with those shopping. Staffs been amazing throughout this entire situation. You Go Metro Staff ????
Good selection. Easy to find things.
I always go here for good birth day cakes
9 out of 10 times I would rate this particular Metro a five out of five star rating however earlier this week literally minutes before 7 a.m. I ran into the front entrance of this Metro in despair I have been physically attacked while walking behind the maple Motel right next door man tried to steal my purse I managed to run away wow using one shoe the women that's in front door could clearly see that I was in need of help and denied me access to use the washroom to clean myself up as I had clearly been crying .Instead I was refused to enter the building while the employee stood there staring at me in disgust well all I needed to really do was seek help from the authorities
Good price to shop but pricy compared to other supermarkets.
So clean and safe.
Location really is everything. I view this store as a necessity, mostly because it serves as one of the closest grocery stores in the downtown district and is where a lot of downtown residents do their weekly shopping. The prices are fairly steep on most products, and the shoppers are sometimes undesirable customers (drunk, impaired, or just plain rude), but as for convenience it pretty much can't be beat. TLDR; Go in and get out; don't make a habit of shopping there unless you have to, because there are definitely cheaper stores in town.
Great service
Great pharmacy staff
Everything was reasonably priced.
idk
Don’t understand why you guys don’t provide masks???? Every single place I go to provides a mask. Some people walk to the grocery store and if you happen to forget a mask you can’t go in!!!! PLEASE GET SOME MASKS!!
My favourite grocery store.
Food was priced fair. Produce section was clean and plentiful
A great grocery store... friendly... helpful
Good selection of products but can be pricey.
I've been shopping here for years. Great staff. Great deals. Open 24/7 pre-covid.
Helpful
Staff was amazing from start to finish! So this is a mixed emotions story. When went in to get beach day substance. All I will say is get your deli meat fresh from the loaf not pre cut.... any ways they were very apologetic about what happend and gave us free deli meat... this gesture was everything!
Very nice employees...love the specials...but higher prices on most things.
Yeap love the Calabrese bread loafs
Major sales . Ex. A ham worth 14$ was discounted by 8 $.
Great staff and best produce in town
Great place to shop
It's a huge grocery store with much variety But is not advantageous to those with lower income But it is great for looking for bargains You may find occasionally The location is ideal The cashier's are very helpful and friendly
Excellent store
Love Metro...
I went in for a box of Neapolitan ice cream sandwiches and walked out with a box of vanilla ice cream sandwiches as well as my Neapolitan ice cream sandwiches and I was very pleased with the price and the service. And I stopped at the wine rack on the way out and tried some Irish Cream which was delicious and was a Topper for the experience. Thanks Metro
Metro has good quality items but you pay a premium price for them. It is conveniently located downtown and operates 24 hours for the majority of the year, closing infrequently on holidays such as Christmas. If you have coupons or there is a good deal to take advantage of it is worth a visit. But it is too expensive to do your regular shopping in. You can get the same quality items for less at other stores.
Lots of selection, and a good meat, seafood, & fresh baked goods department
I love the selection of products at this location. They have a very clean store and I find that the staff here are very helpful and friendly when it comes to seeking out an item. Price wise it is reasonable and they have some really good deals on products all the time.
The food was very bad, like eat cold stones
Open 24hrs, good variety of product
Always has what I need and its 24 hours very convient
Amazing. Was shopping with a friend as i have done many times before. Remarked between my friend and i at the cost of 1L of chocolate milk being 3x the market average for the area. The store manager was stocking shelves to help his staff …
I don't go out too much because of these new mandates. I went to Metro I didn't wear a mask and nobody bothered me! This is actually the first grocery store where over loudspeaker mentioned people that have exemptions! Some people do understand what segregation will bring! I got some hot food there at Metro and it was awesome!
Very little variety at the deli counter. Lack of variety is a general theme. Few choices of brands in other aisles and more attention to restocking is needed.
Excellent store, open late. Prices on the higher side, but quality is good. regular sales on meats.
Grocery store...good parking, prices are on the high side but quality of produce is excellant
Professional and clean
The owner is vary disrespectfull they follow me around the store trying buy stuff finally when i get to the cash this big guy from the meat seaction trys to intimidate me i give him the dead stair finally says hello i ask the cashier if he wants to hold my hand next time i go shopping here.... Unprofessional you got cams so wats the difference i cant shop like everyone else decriminalization i see... Worst store for service but the cashiers are nice there
Rather expensive.
A tad pricey compared to nofrills but has a larger selection of everything
Great lobster's on special.
Friendly and very efficient. Thanks
Excellent staff, very friendly and personable. One clerk even walked up to me, noticing I had chosen one product, and recommended another similar product that was on sale. …
They have beer and open late
Best prices in town for meat!
Hours are awesome, staff is usually very friendly, well cleaned and maintained, good selection of food and house hold products
Overpriced overbranded bland products and scenery. There was only one till opened and it was fairly busy and we saw other employees just standing around doing nothing! Absolutely UNACCEPTABLE CONDITIONS.
Sometimes they have great sales
Remind me of sorbet and I hit Sobeys
I like to shop their always have deals
Beautiful, clean store and they sell beer
Good service good food
Good selection and perfect hours
Open 24/7 I love it
It is a good clean store with good quality and fresh produce. Prices are reasonable.
Expensive but quality goods.
I sat in car.
Clean. Good prices. Fast cash. What's not to like?
Good selection. Some good deals. Easy parking. Clean. Well-stocked.
Very nice metro and helpful staff
Fir last two weeks I buy Panzerotti $6.49 includes 3 toppings _today same Panzerotti is $8.49 Charged 1$ for each additional topping! And then they forget to add Dipping Sauce Folks let’s try to be consistent - long time Metro Shopper !
Always a good stop
Great sale prices and helpful staff
Not bad but a little expensive
24hrs shop.. you can pretty much get anything.
The sales here a really good and the selection is nice but their everyday prices are crazy! Super expensive unfortunately
Love this metro, very professional and friendly. There is also self serve so no need to wait in line, they accept cash and the machines will scan your points cards!
Fresh vegetables . Nice and clean. Irresistible line ( house brand) is fantastic,too!
Clean and nice. Actually had my first job here too.
Excellent customer service. Excellent COVID-19 protocols in place, although some customers are inconsiderate.
Open 24 hours good place if you need something late at night
Wife loves it here.
Spacious, clean with plenty of fresh produce. Lots of organics & gluten-free. Q
Always have the items I want. Staff is friendly.
It's growing on me,,,lotsa selection not found in other stores,,,best time to shop is after checking the sales flyers for what you want or need, but i think you can figure that out for yourselves
It's a nice big store right down by the lake.
Great deals
Love Metro they have the most welcome people at front door staff very helpful
Produce is usually a hit. Clean store. Open when you need them. More or less everytime you go in, there is at least some form of a line up to cash out, less so now with the self check out. Staff are generally friendly, and when they aren't, they are usually hilarious about it!
They have a great meat section, especially during BBQ season
Great friendly grocery
Hours are always convenient (Typically 24 hours a day). Parking is adequate and close to downtown. Staff are always friendly and pleasant. The store can get busy but never too long that it's a nuisance. You can collect and redeem Air Miles at Metro too which is an awesome feature. Metro offers a variety of To Go options which is convenient as well.
Great but expensive just like everything else
Found what I needed, for the advertised price ????
Same selection as other stores but worse quality store brand and overpriced
Excellent customer service and cleanliness of self serve lines
As the owner of a small business I eat out for lunch 3-5 times a week. I have stopped by this location twice for my lunch and both times the staff who looked after the hot food area as always extremely rude and not very helpful at all. I will no longer be shopping at this location for either lunches or my families groseries. Parkers Independant staff are much more friendly and helpful
Great place but the meat selection is minimal and often the meat is tuff. Also the produce isle smells funny
What can I say, it's a grocery store ????
Top notch
I must say I am disappointed in the recent quaility of metro. This used to be a fine establishment but in the past few months has been going down hill. I purchased milk here that was curdled 2 weeks before expiration. I believe they have a refrigeration problem.. I've bought two bags of cereal that were open inside the box. And a box of crackers that was open as well. In addition the produce is not as fresh as it used to be. Especially the organic produce which is most often gone bad. Again I suspect a refrigeration problem. Also I find most the employees of this establishment to be rude and unhelpful. They hardly make eye contact with you as you cash out. Two stars
Nice and clean but way too expensive for everyday shopping!!
I found what I needed and it has wheelchair access
Very good pleasant staff.
Good selection. Good prices, staff is always nice.
Everything i needed good hot counter and fresh food inventory always looks nice and always clean... Never any complaints
Extremely rude staff. Patty(the manager) seems to believe Covid-19 is a joke.
Good prices are nice
The Orillia store is the worst Metro I've been in.
Definitely wanted s'mores
Very helpful staff and a very clean store.
Well organized and helpful staff
Has a better range than other local stores. Service can be hit and miss. The younger staff can be fantastic. Unfortunately it's not always the case for other staff.
Sometimes I have had an experience with the cashier acting in a judgemental manner (don't want to go into details in order to protect my identity), but overall most of my experience with this store has been positive (fresh food, mostly well stocked unless you're looking for Thirsty Buddha with pulp). They're also usually quite friendly on the phone when I call them asking them to check if something is in-stock for me.
Good selection but high priced
Good selection but not the best. Probably the best grocery store in the area. Parking lot and layout leave much to be desired.
It's near downtown and the park. Always has great prices and product availability and sales. Love the staff. Open 24hrs
Friendly service, great variety of foods
Very pricey. Produce was not very fresh. Price of meat is not worth buying.
Love their meat section. Steak, prime rib all of their butcher meat is the best. Fast service, store is clean. One of my favorite nice to shop there
Nice store
Great meat's and vegetables, awesome bakery. Reasonable prices and friendly staff
Like the meat, staff great, clean and well stocked
Nice brightly lit store with wide Iles. Good friendly staff.
Not a bad place but process are in the high end so shopping sales is key. Not impressed with the selection of Asian or foreign ingredients
I always find products I can't get anywhere else. If it's new to the market, METRO always has it.
Gotta love a 24 hr place right downtown
One of my favorites in North Bay. Great produce, excellent in-house bakery, deli, excellent quality meats. Not overly priced too. They also have a pharmacy and a wine shop. Never been disappointed shopping here.
24hrs! Very rare these days!
Expensive but open 24 hours .so that's good
Great hot food choices
Friendly staff. I found everything I was looking for.
Go at least 4 times a week.
Friendly staff and very sanitary. A pleasure to shop there.
I'm not much of a Metro fan but the grocery store is a mid size store compared to some of the larger super stores that exist. Prices consistent with the major chains. Located in downtown Orillia near the port.
Great deals
Great grocery store and the Deli has great pizza made with the best pizza dough .excellent prices excellent priced grocerys as well will Highly Recomend it
Very clean and friendly atmosphere. Great staff.
Not happy
Best grocery store in North Bay.
Easy to find things.
Nice clean store prices are fair
A bit pricey on some things but things are easy to find and the staff are quick to find what I can't
Clean store but had to find staff and prices are insane.
Lots of fresh produce.
Best place to shop at , great people and frendly service
Great selection and really friendly staff.
Clean store, has kawartha dairy ice cream. mmm..
After some one hitters them chicken fingers hit different
Good variety
Usually good deals on meat. Most other stuff over priced, use to have good deals daily too for 7.99 and is now 8.99 plus they've dropped several open hours, I'm sure to compensate minimum wage hike
Like the bakery
Neat and clean, friendly staff.
Good variety and prices!
Things are a little overpriced (likely due to the 24hr thing) but never had a problem here. Nice place! Appreciate it being open all the time
Got everything needed and it was well organized.
Not clearly marked, entrance and exit are the same spot. Not the best stocked store or cleanest store, cashier was supper sweet, courteous and friendly.
Got all my immediate breakfast needs !! Easy location
Has everything
Lots of people working to check out
Clean store and lots of goodies
Smaller store, nice selection at the deli counter. Aisles are a bit tight, but you'll find all the essentials.
Very inviting layout and placement. Every team member has all been nothing but kind and knowledgeable. With all due respect being a highly priced grocery store does come with some good sale prices.
Had just what we needed!
Friendly staff and extremely helpful in assisting me around the store.
Everything you need under one roof
Fast service, good product.
Great place to shop. Many sale items each week. Great if you live in Town.
Great place. Have lovely flowers & friendly staff.
Grocery store with hot and ready food ready to eat.
Great solution of all products
I ordered two fruit/gift baskets at the referral of a friend. Metro called at time of production to discuss and confirm the contents. Pleasant and professional. My Mom and brother were really pleased with the appearance and the variety …
The place to go on our weekly grocery shopping trip.
Great quality meat especially the platinum beef. Nice selection of produce and organic products. Cashiers are friendly and the floor staff are knowledgeable. The store is clean and uncluttered. Pleasure to shop there.
Metro has some really good deals some leaks out of each year so so but it's closed thank
Good place to get food to live. Not overly priced
Simple friendly shopping
Had everything I needed.
Clean store. Great service.
Employees are not nice and if you ask were something is they get very upset and rude
A little expensive but a good spot to pick up a few items. Has good sales in the meat department.
Little more on the Expensive side for the )akeshore end of North Bay, but extremely friendly, helpful, organized sfore & staff.
Good grocery store. Has most things you will be looking for.
Food is available no problems
Always happy when I leave metro. Always get what I am looking for and for a decent price!
Lots of produce and meat. Large store and always has enough registers open.
Decent selection and prices
Nice Staff...great cut of meat too
nice flowers on Valentine's day
Missing a few key items I use for gluten free baking and odd organization but still a great grocer with a pharmacy
i am a weekly customer at Metro, been shopping at this location since it was A&P. The thing that concerns me lately is the low moral with the employees. Grocery shopping is a social experience for me due to my dissability social interaction is hard. It seems like everyone is on edge and not as friendly anymore. Something has changed and not for the better. the energy of the place used to bring me up, now it brings me down. please look into this, friendly happy environments are important to be successful. On the other note I am an organic shopper and miss your organic oranges, havent seen any in months now. Thank You; Concerned customer Sabrina
Parogies were really dry, should not have been served. Friendly service, clean store.
Store is clean and is open 24 hours a day. Staff are friendly. Place is wheelchair accessible and gives me no grief about my service dog.
Good meat selection
It is a wonderful place too shop. It has safety measures that is good at this time
Loven it
Great produce and deli food
Was going to buy a 12pk of water when the cashier mentioned that there is a sale going for 24pk for even less than the price of the 12pk. That was awesome! The store is clean and looks well stocked.
Good place to shop, they have pretty good deals, and vegetables are fresh even if u come in the evening!
Best meat
Good layout always fresh produce
Great meat section, fruits and veg rock too
Metro bakery is one of the best locally. I always go there for my bread or pizza dough. Never had a single issue.
Many of the fruits and veggies were rotten or going bad
Good place
Nice shopping place
Lots of parking. Store is clean & well stocked.
No issue.
Great place for a quick shopping trip
SURE MISS CHARLIE THE OLD MANAGER. THE NEW GIRL CHASED AWAY THE SALVATION ARMEY KETTLE PEOPLE!
Good fresh food
Very good selection. But I did buy a pork roast there on Sunday August 16. And on Monday Aug 17 I opened it to season it and it was slimy. I called and let them know. I took it back with my receipt and got a refund. So that was nice.
This metro is the best , they serve really good sandwiches, salads and pizza, a really organized place better collection than Toronto hands down...
Small but clean, and friendly employees. Picked up what we needed while staying for the weekend, no issues.
Nice grocery store with a local feel to it. Good variety of fruits and vegetabled including organic and great cuts of meat.
Social distancing.
I went across town to pick up my coffee cookies as the web sight said they stocked them.....Nope went there for nothing.
Decent location for the most part but their self checkouts are way too close together. I didn't take a photo for privacy reasons, but you are barely a foot away from the customers next to you.
Great selection
connor
Long lines but used the self check out and got out quickly
Always friendly . Always my favorite grocery store
Great selection..friendly staff. One of the better ones for sure.
Always great service!!!
Standard grocery store.
Big open aisles for shopping. Decent prices with good selection of food and drinks. Line ups usually always at peak hours.
Lots of selection and nice workers
Easy place to find stuff and very helpful too
Well lit grocery store with a vast selection. There is a bakery, a deli, a seafood section, and a "fresh2go" counter with hot food ready to go. The produce section is excellent. I highly recommend the wraps that are available near the fresh2go counter, especially the cranberry turkey ones. Somewhat higher prices than your average grocery store. There is a coinstar machine past the checkouts, and a small section that offers a somewhat sparse selection of house plants and cut flowers.
This place ROCKS. HUGE selection of products for all the vegans in North Bay. Make the trip down that way. Tofurkey, Daiya, Yves, Holley Veggie, Soyo etc... = Cruelty free heaven. Thanks to James for my tofurkey festive dinner rolls. My family all vegans were able to enjoy our first thanksgiving dinner. Just moved here from down south. Very thankful they carry these products.
Rotting food, Poor Customer Service Overall (Holly is AMAZING), Never enough cashier available, Baked goods lack continuity of size
Clean, friendly staff and good produce section. I like getting Air Miles money back for groceries.
The prices in this store are insanely expensive. I live nearby, so I'll pick up a few things now and then. But I don't know how anybody could justify doing their everyday grocery shopping here. Products "on sale" here are still more than regular priced items at most other places. Store is well stocked and nice displays.. but whoa!
Always a great customer experience ????
Good store but prices are a bit high.
Good selection, decent prices, great market.
Always very organized and clean. Staff are friendly. Good grocery store.
Slightly higher priced groceries than No Frills but still reasonable. It has decently fresh veggies, and okay meat. Their fresh pizza's pretty good.
It was okay. Clean. I found it difficult to find things, as the logic of its layout wasn't clear.
Massive line up on a Monday at 5pm. Stood in line for 20 minutes with no more checkouts opening up!
Very clean- cashiers following protocol and store not crowded.
Not always fresh. Metro had to step up their game on produce and either "fresh" herbs. It's bad when you have to throw out over half of the product because it has gone bad or rotten over night after purchasing.
Great selection of beef on sale not enough staff at check outs
Always great service
Friendly helpful staff. Cashiers are amiable human beings, not forced to use a self check out machine like many places
To expensive
Good small town food store
Great shopping place in a beautiful town. Good selection and prices. Great staff.
I love the hours
Overpriced... Ridiculous compared to other stores in the Bay.
I called four different times in 4 days to order flowers from the floral department. Once, she was busy so I said I would call back. I called back twice but the store never picked up the phone! I called again today only to find that the floral person has left for the day. Now I can't even take my business elsewhere because it's such short notice.
Awesome !!
My wallet was stolen and my money was spent at this location. When I called the store to ask about my stolen wallet, the manager gave me a detailed description of the suspect and now I’m able to charge the thief who stole my stuff. Thank you I can never forgive you enough.
Good Food
Pretty good process. Very friendly staff, at least when I was there. Air miles at the cash for point cards.
The food and all is top of the line product's and produce, but the price could be cheaper......!
Clean, well stocked, the girl I had check me out, was unfriendly...but I find in Quebec..if you dont speak french, you are treated differently
They have greatly improved the meat and produce section of this store.
The night cashier is extremely ignorant..... during the day and early evening though I would rate this place completely different. I would rate this place about 4-5 stars
Good choice and clean
We needed food for the cottage when we arrived on a holiday Monday. They were open! Great little grocery store that has everything
Had the products we needed Staff helpful and friendly.
Open 24hrs, that is convenient.
Nice and claen
Got everything you need including a bathroom
Metro and Sobeys tie for first in North Bay. They both lost stars from me when they reduced their hours. They used to be 24hrs, now their hours suck.
I always find what I need
I recently switched from No Frills to Metro. I find when they have a sale on meat, the sale is usually priced right and the meat is much better. I also like their produce because I am not throwing it out in 2 days. However, their prices are too high for most groceries so I will still be shopping at No Frills and Giant Tiger for staples.
I stood there with my puppy campaign staff and customers were very friendly thanks
Never knew you could order pizza baked fresh, super awesome!
Always a great place to shop
Always friendly and well stocked
Fresh quality fruit !
Clean, efficient, because of size missing some more varied items.
They have a good meat selection nice cuts and very reasonable
Great place to shop
Friendly staff and great variety
Very friendly nice atmospherr
always lots of stock and the staff are very helpful
Fairly busy for a Tuesday morning/afternoon but I was still in and out in under 15 minutes. Cashiers are quick and diligent in their duties plus extra cleaning of the belts.
Clean store. Very courteous staff
Customer service and great variety.
Very clean store. Hours are great for people working late or need items early morning. Convenient location. Cashier's do a great job checking people through.
Friendly, and a wide variety of products, at a reasonable price.
Lots of variety but expensive
Really good variety ???? of meals to go/deli section. Nice bright and clean store. You get air miles too. Love their bakery items. Cheese sticks are yummy!
Always has what I want
Good food great prices
Very friendly even though we landed in 5 min b4 closing. Needed supplies after crossing border...
Great
Open all right best fruit and meat selction
Pretty big metro. Has alot of stuff our metro where I live doesn't.
The best
Nicely laid out store, good prices, very close to the water for us boaters.
Best place for meat , in town!
I imagined a grocery store would stock their fridges with drinks during a heat wave, I was incorrect
Friendly staff, well stocked clean store. I love that it's open 24 hours - even on some stat holidays.
Clean. Fresh produce. Great meat. Nice flowers. Takes credit card
Always fresh fruit & vegetables ,meat.Great customer service. Always able to find everything you need easily. Great takeaway sandwiches and more ,good idea instead of fast food. Large store with pharmacy area with floral department. We always stop here when we are in the area for groceries for cottage weekends.
Excellent customer service, great location, and fantastic mix of organic and healthy products
very good quality but expensive. staff from dairy too busy to answer questions. however produce people listen and get jou what you want
Best bakery in North Bay
Good service.
Convenient downtown location. Good deserts.
Nice clean store
Very clean store. Tried a cake from the bakery, it was delicious. Service is good, produce is fresh. There is also a Wine Rack on premise All in all a good store.
Very friendly and clean store
Some prices are much higher than in the other stores
Nice place , not too busy . Good products
Conveniently located downtown
Every thing is fresh and always stocked up. Lots of take out options available also
Friendly staff, crowded aisles due to stocking. Sales are alright
Clean shop with decent selection. Good deals to be had on sale items.
I love metro! The store is clean and the staff are great!
I like the variety it offers compare to my usual grocery store but I find the prices a little high
Great service. Pricey but worth it if you have the money
Tad overpriced and their fruit always goes bad quickly. Their BBQ is amazing
Clean store . Good staff. Good selection
Always good I love shopping there
Only seafood with this MSC seal should be purchased! It's the Marine Stewardship Council and they set standards for sustainable fishing! Metro sells this!!!
Great store great variety of goods
The lady at the till was vary nice
Good clean and organized
Love the fresh veggies
Got to have my tomato, cucumber and feta salad.
I personally do not like a few people here rhey are very snottie
enjoyed the bbq chicken we bought...large bright good selection and deli
Good clean place to shop
Metro is a fine grocery store with good variety but I'd love to see them making some progress with their plastic waist. A simple start would be the bags for produce and at the checkout. Also if they could make caned water available instead of plastic they would be top notch in my books!
Good selection, very clean.
Overpriced produce but good prices sales on meat
Large format grocery store with some good specials
Live close by, take advantage of their meat specials and their hot food counter when I'm running short on time or ideas for dinner.
Love the daily specials
Some of the best produce in town
Lots of parking...its a very busy town in the summer...friendly workers...smaller store then some...but well stocked...bakery...deli...good produce
Everything you need at reasonable prices
Shop here a lot. It’s clean, well organized. And we’ll stocked. Staff is friendly and helpful. Unfortunately the food from the hot food prepared meals counter is usually not good. Dried out and doesn’t seem to be made fresh daily. Seems reheated. Other departments are very good,
Good small town grocery store
Always fresh bakery items !! Friendly staff !!
The lines are unreal there is never any cashers always workers just walking around and only one lane open horrible service
A decent store, friendly staff but prices for the most part are a bit too high. You definitely pay for the convenience of a 24 hr market.
Can be pricey. Good meats. Generally good selection.
Deli is good
Fast checkout. Friendly staff and good selection of fresh produce.
Good place for groceries not bad prices. But done running into the ex there wish she would find somewhere else to go
Great bakery
Service has been great everytime I go. Some good in store deals.
Metro is an awesome grocery store always so clean and guaranteed freshness of fruit and meat I love metro and there service
Little over priced
Great meat products
First of all most of the cashiers are great. Karen and Ainsley are by far the nicest and I look for them always when checking out. But the reason for the poor review is I purchased a vegie tray and it was terrible. It supposedly was made …
Always good "fresh"
Very clean, and very good fruit and veggies
Excellent produce, great ready made food selection
great store
Love this store. Prices are good, meat selection is wonderful and getting air miles is great
Expensive
Love the staff! They make it a pleasure to shop there.
Clean and well stocked. Good service.
Fresh produce
Always friendly,well stocked, with excellent customer service.
Got to love the fresh produce and bakery. Having a wine store also a bonus. Check out is fast despite covid
I've been going here forever for the meat quality mostly and service
Up until recently, my experience at Metro, Orillia was 5 star, hands down. Great staff and stock. Excellent meat. A tad pricey but competitive. Just prior to the pandemic, the 24 hour store went to an 11pm closure. As a shift worker, it was my go to grocery store. I can live with that but the kicker is, they've now gone the way of Walmart, Zehrs, etc with self checkout, leaving the main cashiers with 2 or 3 lanes open, leading to very long line-ups. If you're looking for a quick in and out, be prepared to have plastic, become a temporary Metro employee with 0 wage and benefits or expect a 10-15 minute wait.
Great grocery store!
Well organized
Only seems to sell name brand products now. I couldn't find store brand items or very little selection. High prices but decent meat quality.
Lots of selection, great location. Miss the 24hrs.
Clean store,not crowed,was able to buy what I wanted.thanks
Has good selection but expensive to shop at
Not enough cashiers, had to wait. Not happy
Good meat selection
Always easy and has what I'm looking for. Staff always friendly.
Over priced food basics
clean and well stocked.
Decent but not the best. Open 24 hours a day. Produce is good. Clean. Air miles.
Expensive but 24h
Great quality
Going down hill like a lot of stores. No cashiers anymore. Walmart is the same. The days of my shopping either one are numbered.
I can always find what I'm looking for. Staff is always friendly and helpful. Prices are reasonable.
Only went in for a couple of sale items....so expensive....like Foodland.
Local shopping favourite. The butcher is pretty good and accommodating. Prices are good for the calibre and location. Deli counter well stocked . Prepared foods generally great. Fresh roast beef could do with a bit of attention....maybe a standing Prime Rib?? Something on the lines of Fallsview Casinos deli Roast beef.
The Metro store, in Orillia, is always clean! They usually have enough cashiers working so that you don't stand too long, if you're in a line. They have a great selection of many different items and very seldom run out of the sale items. Their bakery department is awesome! The produce and meat departments are great, too. It's handy that they are open 24 hours; especially when you work odd hours and you're able to shop after midnight! ????
Way to high prices. Hard to get help
Clean, good selection, fresh produce and kind employees.
Pricey but can have great sales and discounts. Any of the older staff I have dealt with have been rude and won't even make eye contact.
Great quality and if you catch sales it's good. O.wise not cheap
Love the plant selection!
Good place to shop but not to much on lunch meat
Lots of selection..great people
Great place to shop for food
Great variety and quality products
Love that they are open 24hrs. Friendly staff (though one dude in the bakery seems to hide when customers are looking for service). Check out the fruit tarts. Yummy.
Nice and clean
easy access and good staff
Great fruits
Clean and tidy store. Excellent produce
Clean store over other local grocery stores. Produce looked nice.
Clean and convenient
Cashier is rude and snappy and I bought groceries for $256.00 so I expect a smile not an impolite cashier
Wonderful selection of fresh, frozen & baked goods.
Good but pricey
Excellent, deli girls are great
Great place to shop!! Staff knowledgeable about all products and wonderful service! Honestly the best pizza in town!!
Deli counter chicken dinners are good in a pinch
Selection sub par, but hours are great. What they do have is good quality.
Very nice facility and the staff is very helpful.
Didn't have or knew what I was looking for. Sumac spice.
Great staff!
Excellent choice of non-standard specialty grocery items
Kudos to Metro for Excellent communications & Costumer Service.It is great that a person actually answers the phone & transfères you to the proper department and promptly answer your question. Thanks for the great service! Claude Rochefort
Good place to shop for fresh fruit and meats but pricey, do have deals from time to time. Location is ideal right down town Orillia.
Great store. .
Pretty standard Metro, rather expensive when not on sale but generally good quality produce.
Has everything I need. Great produce!
Ridiculous, over priced and people in there are ignorant. The staff is super friendly though.
Clean. Friendly and helpful staff. Covid safety measures followed.
The staff are excellent, the parking lot is clean and free of debris, and the store is generally easy to get around in.
Fresh meat fruit and vegetables friendly service!
Store was very clean. Hard to get help finding what I was looking for. Produce section was not as full and inviting as I was expecting.
You guys are awesome three thumbs up
High quality and selection
Great choices.
Very clean well organized and nice emplyees
Great staff, nice clean store, just wish it was bigger!
Great selection but veggies aren't A+
Some more groceries....
They didn't have bbq children pizza.
Great grocery store. Fruit was very reasonably priced.
Always a great selection of fruit vegetables and meat . The bakery is awesome.Staff was able the high volume of customers with fast service
Great Pork, I the Meat department
Typical Metro grocery store with a decent selection of products. This store is conveniently located, has helpful staff, and the choice to check-out with a cashier or through self-checkout. You can also purchase garbage tags here.
Good for meals on the go that are inexpensive. Great wraps and pizza.
Amazing employees, very helpful. Also cheap isn't its strong suit
Didn't have what I was looking for.
Grocery food wise it’s ok. What I like about it is that you can get certain ethnic products that you can’t get anywhere else. Like Mexican or Italian imports.
Produce is fresh/product is good but can be a bit pricey.
Good assortment of fresh seafood
Was quite enjoyable as store wasn't busy.
Quick stop for a decent salad for lunch
Great cuts of meat. Produce is s bit on the iffy side
Clean and helpful.
Affection service,good buys.
Busy shopping but otherwise good. Prices are high too
Clean.tidy. staff are doing great at maintaining safety measures. The sales are great these last few months too!
The cashier Sandy is a delight to work with, I will wait in line for her! I feel like she deserves a raise.
This place would be OK but the blond manager with the high and mighty RBF treats her staff very badly in front of customers. She should find a new line of work.
Great deli and bakery. Prices are always alittle higher at metro
I only gave my last visit a 1 star because the CSR rushed me through my 1st purchase when there was no line up so I was forced to pay twice.
Nice grocery store for a small town but the prices are quite high.
Best hot bar in town.
Very good selections, clean and friendly staff, a bit pricey but better quality.
Don't go here hungry because everything looks so good
Clean lovely store
Wonderful produce lots of selection friendly staff super clean you’re gonna love shopping here everything you need under one roof. wow!
Store is always clean and well stocked. Service is lacking as you always seem to wait at the deli counter which is not well staffed. Difficult to find someone if you need help.
Our go-to store
Love this store
Love the quality of the meats and produce...
Great selection. Deli, seafood, amazing bakery, and a wine shop
What the point of having 24hours pharmacy if even the cold and flu medicine is locked up. Prices are more expensive in general.
Needs more staff on cash way to long of a wait
Seems like the price of seafood goes up and the amount in the packages go down. At least the store is clean
It's got good food open 24 hours staff is acommidating as well helpful pizza is better than tops although it's still tóps
Fresh vegetables good selection of meat.
Really good pizza takeout. Best price in town.
Good service.
Nice clean store
We use the pharmacy there and buy a lot of our meat there
Out of special roast
Great clean place to shop
Expensive and the produce is not that good. Be sure to check your bill.
Reasonable prices and great sale prices on relevant items. Also open 24 hrs which is handy for me.
They got mad ice cream yo
Nothing like they use to be
Got what I needed and right out. Staff are very friendly.
Good service
Not enough choice of fruits and vegetables.
You have to eat
Like always at Metro very busy but never enough cashiers. Only grocery store in town that offers fewer and fewer cashiers.
Service was ???? great
Not very good, i go there because its close. Can almost always find expired food still being sold, check the dates before you buy. Went today and the potatoes were growing stuff and moldy, hair in the chicken which we informed them about, more expired food. This place has no quality control and is overpriced and disgusting.
Great deals
The Express line couldn't tell me that I can do Lotto ..So lined up again...
I'm here frequently. They have great staff, clean store and staff show they care about there customers. I like this grocery store mostly for the service I receive
Expensive, produce section is not always as fresh as it could be, checkout lines are long, seafood section smells terrible, but convienent location and open 24/7
Stock low and popular brands missing
Great variety of food
Good store right downtown Orillia.
Fresh produce lots of variety
They are open all night which is great for my work schedule!
Great staff, very helpfull.
Good choices for organic n vegan foods
Love the store but not always a great variety of meats what I'm looking for pretty skimpy at times
Great produce and health section
I sometimes have a problem getting French cut green beans, because you run out of them. I really like your meat and the specials you have on your meat.
Would be a better rating if prices were more reasonable. Sale prices are only equal to regular prices else where.
Disappointed they post online that they carry ugli fruit but they don't carry this in North Bay
Great fast service with excellent selection
Expensive, but open late :)
Nice really clean and well organized store. Well stocked, friendly staff. Good place to shop!
Expensive unless it's a sale item.
Great store friendly staff
Efficient, polite staff. Quality products that suit my life choices. Hours of Operations ..as well
This grocery store doesn't take COVID precautions seriously. The manager walking around without his mask on properly, putting it on after he's come out onto the floor, staff wearing shields only, sitting at the exit without their mask eating, working in the back without a mask, wearing bandanas instead of getting proper surgical masks, etc. I would like this to be where I get my groceries but not until they can take it seriously.
Food quality for fresh salad, fruit and chicken is very hit or miss. Prices are high.
Always have everything you need they make cakes in store good prices
My wife and I moved back to North bay two years ago. We have tried all the grocery stores in town,and we find customer service quality and cleanly ness by far the best
Love this store, I find it's pricey compared to other grocery stores but the quality is A1
I only buy what is on sale at metro. The stores are beautifully laid out.
Always a place 2shop. Your daily food on sale.
Very clean
I'm finding the quality of meat at this location does not meet other metros I've experienced
best place to find what you're looking for
The got my favorite noodles
Small Metro with higher than normal prices. Lots of parking right off of the main street. …
its 24 hrs and its got great selection
I really like Metro. It is on the other end of town so don't get there very often. But when I do I am always impressed with the quality and presentation of produce, meat and the deli! They sell beer and cider and there us a wine store on site as well as a pharmacy! Truly one stop shopping! Oh and there us a florist!
Not bad for a grocery store in Northern Ontario.
Solid grocery store, always has been, probably always will be. Good location across from Shoppers as well.
Clean and friendly service
Kid working in the meat department found my phone and mangled the bejeesus out of it for some reason. Cops recovered it from his home; cost $135 to restore. My bad for losing it but geeze... how about vetting the hirees a bit? Groceries seem pretty good.
Lots of choice in many areas
Good grocery store.Butcher style meat. Hand cut in store.
Great location, great products. Their prices are a little high overall (probably from when they had the convenience of being open overnight) but if you get what's on the flyer you'll get a good deal.
Handy place to stop after going to the movies at the nearby cinema. Good selection of produce and takeout meals.
Staff were great. Wide choice of nice fresh vegetables and fruits
Pizza from fresh to go always great
Great grocery store
Even though its New years day, your Google page says you are open. This confuses and inconveniences many people. The little details make a big difference. Google is a vital method of communication to your customers, please care more.
Our favorite place to do our groceries!
Very clean
Just a bit expensive otherwise its a good store with lots of variety
Great store, terrible prices. Only go when something I need is on sale!
Good meat department
I like that this store is open 24 hours, very useful for certain nights. the cashier was kinda scary tho ngl
24 hrs 7 days a week!
Prices get higher, quality gets lower, what passes for a steak is pretty pathetic.
Very expensive store, EXCEPT for the meat department, which has excellent sales. Large variety of novel products and "on trend" items. The best part of this metro is the $9.99 3-topping pizza from the deli, which is enormous and delicious.
Friendly staff lots of products
Fav supermarket, most favourite florist..Tammy is v creative.
On August 1st I pick up a catering order. It included sandwiches, veggies, fruit, a cheese tray and desserts. Everything was terrific!!! Great assortment, fruit was perfect, and the sandwiches were like we made them ourselves. THANK YOU VERY MUCH!!!!
Always have great service. Everyone is very friendly.
Love the meat selection
Very clean store with helpful staff. Good sales.
Good big store with lots of fresh produce and bakery items.
Very clean and organized. Friendly workers
Awesome, curtios staff. Super clean. Following covid protocol to a T. Love to shop there!!
Great place to shop
Very friendly and good prices
Friendly sevice clean store
Tried to order a pizza at 8:01pm. Was told they didn't have any customers ordering in the last 10minutes so they shut the oven off. What's the point of coming here or trying to order if its closed anyways??? Won't be buying any more pizzas here and will be shopping elsewhere.
Enjoy shopping here Everything is so fresh & staff are great Keep up the good work
Bring your own bags or you get charged
I went to Metro because I wanted fresh fruits for a birthday party and figured since often more expensive then usual grocery store that products would be fresh. Bought watermelon that was mushy and no one would eat. Half the berries were bad. Very disappointed.
Good service & polite cashier
The pharmacy is amazing there
Staff very helpful when looking for certain types of food I couldn't find also very friendly
Nice and clean and roomy
Clean always polite
No good choice of organic food.
Helpful and friendly staff.
Great produce...kinda pricey but great meat & veggie sections....bakery is great too!!
I love this place which fresh veg and fruits there.
The store was in excellent shape. Ready for business
Metro always has the best produce and meats. But it's also the most expensive place to shop. Clean and well organized. Friendly cashier's.
I always need to check there prices at the register very annoying
Good clean and following covid protocols.
Always have what we came for
It clean
Nice clean store with everything you could possibly need. Pleasant staff too.
We love the ready to eat scalloped potatoes and the whole BBQ chicken that this store has.
Love this store
Love the variety
Zero stars. Everything seems to be really over-priced. The deli counter is either super slow or closed. There are always huge line ups waiting to check out. I don't have an extra hour in my day just to buy a couple of groceries. With all the competition in town you think they would offer better service. My hard earned money will be better spent elsewhere.
Great selection Nice staff
Hello I enjoy shopping at our Metro store very friendly and always have the things I need when I go there. Staff are great and helpful always. Thank you Metro for being there for me.
Messy and dirty and prices are high.
Selection is basic for a major grocery retailer. Staff were slow but positive and helpful
Great selections/cuts on weekly meat deals. Pricey in regular grocery items but catching the sales & earning Airmiles helps.
Did not have advertised fillet mignon.
My go to store and pharmacy
Very friendly butcher and cashier. And good deal on pork and hamburger!
Good food. Great bakery
Good price cleam store
Staff can be rude at times but the pharmacy is always great. Not the best floral department but you can talk to the butcher at this location for specialized meet cuts.
Great Service Friendly Staff
Nice staff and great selections
Kinda expensive and produce is not always fresh
Fresh fruit area and bakery is fantastic!
Great store to shop,has everything you need good quality meat/produce
Best pork chops in town!!!
Good friendly service
Freshest food
Ok for lunch.
Good meat and vegetable prices
clean great store just expensive
Good value for groceries. Helpful, friendly staff!
There was lots of food on the shelves and the floor was clean.
Clean store. Everything I wanted was in stock.
Prefer to shop here for meat, always a good meat selection!
Alot of deals
Prices are very high
Good meat...veg selection
Clean and organized store
Good food
Service with a smile,some times.but over all,your store and service is excellent.
-service good -great selection
The selection of products in every dept of this location is incredible..variety..quality..Metro in Orillia...YOU ROCK!!
Great place. Great selection. Deals are amazing. But over priced for every day items.
Fresh food and sales were available
Nice and friendly and good is good quality like fresh Vegas and meet theat is fresh as well and happy workers that like doing there job
Good store but I was trying to find a few things for an Asian dinner such as wonton wrappers...no luck
Nice food
Variety, selection, hours, location, helpful staff
...always have what I'm looking for!
Nice ambiance for a grocery store.
Nice store
I love their meat specials and their Bakery absolutely must try this new bread is called sandwich bread freshly baked you can even Place orders for pick up well worth it
It's great that they're open 24 hours.
My wife loves shopping at Metros!
Bread is very fresh and tasty
Fast in. Check out was quick Employee was very polite
Has everything you need....open 24 hours...very handy, great grocery store.
Fast friendly service
Ice cream rather large.
Great deals and service !
Great shopping
Great customer service
Large food store. Clean. Busy, counting people to stay within limit. Only 2 cashiers open. Line ups waiting for service. Why should we use self checking. We pay high prices.
Smaller than Kingston s Metro but pretty good
Very clean and organized
Great selection
love the fresh cakes. very tasty
Great selection
No line up, good self service cash registers.
Great Store has everything
Good quality meat
The place was nice the quality of the food is great. Connor was nice I guess.
Picked up $9.99 large pizza made to order with the cheese on top AMAZING FOOD AND SERIVCE !
Great store, needed more chairs on at noon today only 2 checkouts open + self scan. Not a lot of people like self scan.
Shopped in Orillia, Metro had what I was looking for. Staff was friendly and helpful ????
After all the hoarding that took place. I was still able to find the food I was looking for
Good place to shop
A good grocery store. Good bakery, meats and fish. Great downtown location. Prices considerable higher than discount stores.
Clean, friendly store with lots of product choices and sales. Plus they take Air Miles! Great store that has ample parking and is conveniently situated.
easy to find items, large isles and cashiers are friendly and staff is helpful also has 6 self check outs large parking area
Best meat in town and good sale.
In and out no crazy line up
Foods are always fresh
Was clean and nice to shop there
Clean, well organized, good sales
The sushi we got from this Metro was absolutely terrible, don't waste your money. They also don't accept Metro Moi from Montreal.
Good variety of merchandise
Always a good place to shop meat and produce are always good
Was in at 7am to get goats milk.The product was expired .I asked to speak to someone in dairy no one was available till 8
Amazing prices on meat, great selection of vegan food as well. Balance is key. Staff are friendly. (I have a family member who works for Metro)
Staff very helpful. Very clean , adhering to public health guidelines.
So very shibby!
Very very expensive
Love the store shop there all the time have everything you need food and pharmacy
Great shops and very reasonable prices.
Meh
Not just a groseries, they have ready food for on the go lunch.
Excellent store. Service is wonderful.
During these past few weeks going into grocery stores have been a nightmare, not knowing what kinds of people you'll be seeing and dealing with. Today my husband and I went into Metro and our experience in there was great! All the workers were positive and smiling, the cashier was the friendliest cashier lady ( Jessica) I've talked to in weeks!! She was so friendly and make us feel comfortable. Thanks Metro and Jessica for making these tough times feel a little less tough today!!
The lady that makes the sandwiches at the deli is not nice with terrible customer service You can tell she hates her job but I will give her 5 stars her sandwiches are delicious
Clean store, everyone wearing face masks. Staff very helpful.
Best quality meat.best staff.well managed clean store
I got everything in one place.
On the higher end for prices, but they have an amazing selection of frozen vegetarian foods. (Yves chik'n nuggets/ burgers) that's my favourite brand and I have never seen so much selection of their brand in a single grocery store
Not the subway, but I did get a nice sub here.
I asked one of the produce workers if they would discount some tomatoes that were starting to wrinkle and the guy said we don't reduce our produce we throw it in the garbage. He said they get a credit for throwing it out. This is so backwards, we are throwing out food that could be eaten. So wasteful and very bad for the environment. I am very disappointed in Metro!
Great place. Nice clean bright store. Good prices
I like it
Things on sale are a good price. Other products a bit pricey. Produce is usually very fresh though.
Always can get what I want.
Fresh
Friendly staff. Nice quality meats and produce
Good service
Since purchasing our home in the ferris area we purchase any where from 600 to 800 dollars in groceries a month sometimes more.we do have 3 children.we spilt that between metro and no frills. My wife just in the past few days purchased packgeded lasagna after cooking it and eating some realized the package was expired 2018. She did not keep her receipt I went to return it today seen the older blonde lady that is there alot approached her. We together went to where my wife got the lasagna and found the date on the ones there were fine.she then started to look at me as a a nobody like I was trying to pull one over on her. As I walked away I hears her say nice try.i will not return there unless last resort will take my money elsewhere and suggest to anyone else shopping there watch ur dates and don't expect much from customer service. I work with the public all the time if I ever treated a customer like that I would be fired.
I go here 3 days a week.
Best Metro I've been to.
Everything is overpriced
Excellent price
The only problem with this place its the bums that hang out outside bumming people and that's not the owner's fault
Clean store with very good selection and really helpful professional staff.
It's okay
Need to lower their prices!
Good selection, a bit expensive. No longer open 24 hours. They sell flowers and have a Wine Rack.
Price are good and lots of variety
Great store with a fantastic selection. There produce was very good quality. Also, the staff was friendly and helpful.
Doing an inventory
Be careful of dates on meat etc as lately alot of items are one day from Best Before date or have passed :(
Great meat / butcher section very helpful
Lots of different foods. A bit pricey though
Metro is open 24 hours making it a convenient place to shop. Some of the prices are a little bit higher then other places but they offer a weekly sale that usually has many great deals. Their sales start thursday to thursday usually. The also offer o pharmacy a deli and a flower shop. As well they have a lotto center. You can also buy fresh seafood and live lobster here.
Really great Metro for a small town. Much better than many others I've been to around the province. …
Good selection for a small town grocery store. Staff are very friendly!
Had good special this week
Good deli , good meat section.... getting more competitive
Everything was great except prices, wow - very $$$
Clean, helpful staff.
Great quality meat, especially when sale
Nice staff but even their sale items really don't seem like a sale, compared to other grocery stores,, Wal-Mart, etc.
Super helpful staff. Baker made us fresh sourdough while we waited!
Love it but cost lot money
Nice store. Friendly staff.
Typical grocery store.
Friendly service, nice selection however prices on most items are more expensive than other grocery stores such as No Frills or Food Basics
All of the departments have good products and I almost always find what I need. Really like that they have expanded their international isle. Some staff are very helpful however, I do find the deli department staff are mostly grumpy.
Good clean place
Great place to pick up a few things
Well spaced out. Lots if selection
One stop shop
Great produce. Andrea at the customer service desk is the best. Pharmacy staff is very caring and take the time to be sure your questions are answered.
No one else in the area carries Ontario lamb!
Since when do they have security? I’ve been going here for the past two years without issue and now I’m expected to leave my bag with someone I don’t know while I shop and no notice of this being a new policy. No thank you will no longer be shopping here.
Love the deli and fresh produce!
Good place to shop
Staff is always friendly. They are always busy but take the time to ask how you are. Patty and Mr. Lang are always very attentive to customer needs. Enjoy shopping here. The wine sample lady on the way out always cracks me up. Great sense of humour.
Good place to shop
Friendly staff excellent
Groceries groceries groceries all good
I like shopping at metro on Lakeshore.
a little on the expensive side but they have stuff you can only get there... staff is super friendly
Typical clean Metro grocery store. Well stocked and friendly staff. Lots of parking!
love the beer aisle they have now first time going was last week
Very clean store and the employees were exceptional.
Excellent store to shop. Constant cleaning, affordable prices, over the top friendly staff! Thank you!
Always fresh meat and vegetables
That was for my cashier. Young man, I think his was either Justin or Jordan. Excellent. The store is a bit pricey. I shop for an elderly person. She loves her" …
Have always liked metro... and air miles
Small carts, small belts at cash out. Overall not for a big grocery shop... but great staff and selection
Just another groceries store
Great bakery items. Tasty cannolis. We have had some nice roast beef from there.
Good products and services.Great people
Quite expensive but a nice variety and some good sales
Always good deals at Metro and the meat always looks great and taste good. Good service too.
Products on the shelf are fine, pricing is a bit higher than other local groceries so often times only certain products are worth purchasing here when compared to other locations around town. It's worth checking meat selections if you are here for occasional goods deals... cashiers and other staff don't deliver better service in line with higher prices.