You have all the reviews of real people who used the services and products of Canadian Tire (Coffee Shop) in Fort Frances area (Canada).
As of day the business gets a rating of 3.6 out of 5 and that rating has been calculated on 127 reviews.
As you can read, its rating is quite good, and it is based on a high number of feddbacks, so we can be pretty sure that the assessment is very faithful. If there are many people who bothered to give their feddback when they've done well, it works.
As you know, we do not usually bother to set scores when these are positive and we usually do it only if we've had a problem or issue...
This Coffee Shop corresponds to the category of Department store.
Not busy, nice employees
Staff is awesome
They Do amazing work! My Girlfriends Mom Brought her Genius in due to accidently running over a curb on the front end, She damaged underneath and they fixed it that day no issues since then! A little on the pricey side, but fast service! And awesome job! Also YES THEY DO KEY CUTS! And sell many car parts including Tires, Paint ect!
Seemed understaffed. No one was around to help. There were several customers looking for a sales person.
Its Canadian Tire. The isles make no sense and the staff have no idea where anything is.
Good service and friendly staff. Needed help to put it in my cart, the young man was eager to help me.
Was physically threatened while in store
Seamless online purchase and pickup
Your typical Canadian Tire, had no stock availability issues!
Great friendly staff
Very disappointed this evening. After calling in advance to confirm store hours and servicing. I drove 30 minutes , round trip an hour to be told this department closed early. When I called in the express my upset, all I received was we closed early. Not acceptable service
Reat
I always find what I need,friendly staff really go out of there way to help
Get what i need and was in and out????????
Worst curbside retail experience yet. Domicile has been sieged by ants over the long weekend, so an order was placed on Sunday at 1am. Long weekend delays, fine, order is ready on Thursday for pickup. I drop by, and wind up waiting a full hour as others come and go, recieving their orders promptly. No matter, I am just happy to be getting served. When my attendant arrives they apologise for the wait, and explain that they had to repick my order, which caused the delay. Cool, I ask them to leave it in the back to make my way home. When I arrive home I check the bag and receipt and find a bunch of random supplies I did not purchase totalling to double what I had already been charged via Credit. Very confused, I return only to have no area for customer service, so I enter the building to be yelled at by 3+ employees while I explain that I need customer service, I am told to wait outside. 5 minutes later Janice comes out to try to help, god bless, but by that point I have waited 4 days, a whole hour in their parking spot waiting for a pick, and I have to return into the chaos that is curbside pickup to be yelled at and have to wait an additional 10 minutes for my order to be picked manually by Janice. She deserves a raise, but everyone who yelled at me honestly deserves a reprimanding because there is literally no signage outside directing customers to customer service - literally everything is on your company, yet I am being yelled at for trying to receive what you have already accepted payment for... Maybe management deserves a lashing, the workers seemed to be incredibly stressed, which can only be attributed to mismanagement. Avoid Canadian Tire during lockdowns. They can't even manage their own ERP to keep up with customer demand, so their employees don't even have a chance to do their jobs well. A truly shameful day in retail. I will not be returning, it isn't worth the stress, quite frankly.
For the population of KL this Canadian tire is quite small, I came from half the size of town with a cdn tire three times its size.... So needless to say I didn't find any of the important things I was actually looking for...
Quality
Had a flat tire while on a family trip. They took us in on a stat holiday and fixed it . Great customer service and good job on the tire. Thanks!
There automative batteries are junk and if you don’t have a bill there is no warrenty had 2 of them fail within a year. I buy Costco only batteries hassle free warrenty and good quality batteries
Automotive was so slow, they didnt answer the phone when you are trying to reach them. It is not worth the few dollars in saving
Staff knowledgeable and friendly. Hardware a little limited but satisfying experience.
Friendly and very helpful staff.
I've always liked CT but haven't been there in awhile. Nice staff found what I was looking for (a freezer) and received help loading it.
One stop shopping for bbq supplies
Cashier at checkout was very slow ????
Fantastic store. I got very friendly service from a thin young man named Chris.
(Translated) With mechanic garage I waited half a hrs to serve me and finally I won my camp (Original) Avec garage de mécanique J ai attendu une demie hrs pour me faire servire pis finalement j ai sacré mon camps
Helpful staff member approached us to inquire if we needed an help. She then went out of her way to locate item on sale but not on floor display. Now that's a great staff member.
Careful what you buy, bought a watch in Sudbury store and of course we could not get it to work so took it back to Northbay store which is where we live closest to, and they would not refund or replace since they do not carry that watch, we even had the receipt
(Translated) We have holes in everything ... even in the year! (Original) On y trou e de tout..même à l'année !
Awesome staff, always helpful and courteous.
Staff was friendly but the store itself was a bit run down
New owner is awesome.
Well laid out store, easy to navigate and find what I need. Good sales and friendly and helpful staff.
Isles are narrow in seasonal areas but otherwise okay. Watch pricing when checking out between what is shown on the shelf price and what you are charged at checkout
Good selection, friendly staff
(Translated) This is the place to have what you want. (Original) C'est la place pour avoir ce que tu veux.
Love Canadian Tire... but I find this location a bit disorganized. For some reason isles and shelves always seems to be in a sort of disarray, relocating and impossible to find certain automotive items. Maybe it will get better in time? Been like this past few years it seems...
Ok store
Great service, good prices, large selection of items.
Very helpful young man in the garden department this morning...June 19/2020
Very helpful, when I asked about something. I was directed to it exactly
Very tight aisles and not clean. Staff did not look happy
Curbside is different experience
Lots of selection for your Christmas shopping.
Great store with a wide variety of product. Also a local owned shop!
Needs up grades.. Wonderful location right in the center of a fashionable town. Hard working ready to play hard Canadian Tire.
We went in looking to price out snow tires for our SUV. The auto parts representative was very friendly and she appeared to be informed on the subject. However, of course nothing was in stock and had to be ordered in.
I shop local small business because of CT
We have spent thousands of dollars here over the years and we have had a lot of different problems with them like taking 2 days to prepare a one item online order where they can just grab it off the shelf and go that item was a air pump for our flat tire something pretty vital that we can’t wait two days to get and we tried to call them but it turns out they are not answering their phones anymore so there is no way to get essential items fast from them all these problems were just today aswell
(Translated) large selection of courteous employees (Original) grand choix employés courtois
Didn't like the customer service for automotive. Rude and confusion between workers. When I called to check if my order was put in because it didn't go through the same day when I was in. I was told over the phone " Do you think your order will arrive overnight?"- I wasn't even asking for the status lol I was only asking if the order was put in. A few days later I get a call saying the rims arrived so I booked an appointment to have them put on. After handing over the car and a wait of 1.5 hours I was told the rims didn't come in so we can't do the service and as soon as I am about to take my car and go home they say we found the rims lol then another 30-40 min later they say sorry the rims you ordered doesn't fit your car, which is weird because the store manager who put in the order clearly told me these will fit your car and tire size( Which I understand could be a mistake because you won't know until you tried to put them on your car but Once I tried to return the rims they even tried to say we are gonna charge 10-20% fee for restocking) like cmon guys really, you make a mistake and the customer has to pay. Thank god they waved that because after spending 3 hours there and getting nothing done I was about to lose my mind.
(Translated) 0 phone service, 0 store service, no automotive experience. They are paid by the piece. A scam. Don't go there! I had to threaten them with prosecution, to go to make a complaint to go far to make me reimburse the steal that they made me. TO AVOID. don't know the difference between electric and mechanical! (Original) 0 service pour au téléphone, 0 service en magasin, aucune expérience en automobile. Ils sont payés à la piece. Une arnaque. N'y aller pas! J'ai du les menacer de poursuite, d'aller faire une plainte d'aller loin pour me faire rembourser le vole qu'ils m'ont fait. É-V-I-T-E-R. ne connait pas la différence entre électrique et mécanique!
Many staff not wearing masks correctly. Covering mouth only.
Decent staff that will help you find exactly what you need. Place is clean and tidy, easy to navigate and find what you need quickly for either that home Reno, your garden or other projects around the house.
(Translated) Own good quality and good price. (Original) Propre bonne qualité et bon prix.
Very vide range. Very co-operative staff
Worst store I ever vísited they lie to their costumers.
Well stocked.clean.
I love Canadian Tire because they always have what I'm looking for and stock products that are on sale. Staff are available and educated on the products in their departments and are always happy to help you.
TLDR; Spent a combined total of about 5 1/2 hours and ended up leaving the second day with the exact same setup I drove in with 4 hours earlier. The worst customer service and automotive experience I've ever had. Thursday. Blow tire. Put on spare. Drive 50km and make it to Mattawa. Friday morning. Go into North Bay. Go to Canadian Tire. Tell them Id like 2 new rims and 2 new tires. Guy continuously asking what's on my car now, and I tell him it doesn't matter because I want new rims and tires that fit the 16 inch rim... I had 15 inch rims before (it's factory 16). Sure enough, I finally tell him and he gives me the same dimensions of tire from the 15, but on a 16, which means it doesn't fit properly and rubs when I turn or hit a bump. Took about 2 hours to get 2 tires. Monday. 12:30pm Explain the tire situation. They're gonna replace them with the correct tire. Explain that I also want 2 new rims and tires on the back, so everything matches...also an alignment. Estimated time is 60-90 minutes. I live 6 hours away so nowhere to go. Decide to walk and get food. 1:45. Get a call. "So we're putting on 2 tires?". No. Explain they're replacing 2 and installing new rims and tires in the rear...and the alignment. Apparently the guy forgot to turn the page. Finds it. Estimated time 60-90 minutes. 2:45. Get a call. The tires they were gonna put on only have 3 in stock. They're gonna upgrade my tires for free. Great. Estimated time 60-90 minutes. 3:30 Get a call. The tires they were gonna upgrade to aren't the right size. They'll check for more and call back. 3:45 Arrive at Canadian Tire They have no tires that will fit my car (even though the guy showed me a list of tires earlier and refused to put the stock 195/55/16 size on). They decide they're just gonna put what I had when I drove it in and I should go to a performance tire place if I want tires. (...it's a ford fiesta with stock everything) 4:15pm The mechanic is finally finished putting my original tires back on, fills them with air, and drives it out. I now have to drive for hours with 2 different tire sizes, 2 different tire types (all season front and winter rears), and the tires possibly damaging my car.
It's just a waste of time shopping at CT: - the website is incredibly slow and laggy; - the mobile experience (Chrome for Android) is awful; - the item availability on the website in never up-to-date; - the item locations are often not where stated on the website; - there is usually 1 or 2 staff members who can assist you with picking up an online order; the rest are just being bored doing nothing; - you cannot redeem you CT Money via Phone Lookup at self-checkout at this store, - what's the point of CT Money then?
Large store, well stocked.
Helpful staff
Very nice very small
Very small store but staff knew their product and where to locate it.
Long time customer of the store, purchased a kids bike and the bearings in the pedal mechanism fell out. Bike is 3.5 months old. I didn't have my receipt and was told that they can't warranty it. I asked if they can look up the receipt in their system, I was told they couldn't. I asked if they could look it us using the rewards system, they said no. I left with the bike, instead of paying to have the bike repaired I went to wal-mart and purchased a new bike for my 5 year old. Decided to call corporate customer relations for Canadian Tire and ask the same questions and was told different answers. They said that the receipts can be looked up if I had paid debit, credit and or used rewards within 12 months which I did. Called back to the local Canadian Tire and they do some backtracking saying that it was just the individual store policy to look up the receipts or not. They then asked if I wanted the bike repaired and I said no, refund or store credit, they said no. Bike was not needed after buying a new one elsewhere. It only takes the one bad service experience to loose a customer.
Staff not very helpful...when you can find them.
(Translated) Nadia Bouchard outdoor plants really helped us. (Original) Nadia Bouchard des plants extérieur nous a vraiment aidé.
Unfortunately the pick up in store request hasn't been fine tuned yet. After a couple of follow up calls to try and get the order picked for a certain time, CT was unable to get the order together on time and I had to cancel.
(Translated) It's fun to shop (Original) C'est fun de magasiner
great service
Canadian tire is an institution, as far as the southdale location goes, it's a solid representation of the franchise. Trying to find staff for assistance can be challenging at times, but not impossible. I do very much appreciate their oil drop off service. Plus on any given week, sales on their flyer are pretty good.
Very nice service!
Found what I needed quickly.
Best gas prices between Sudbury and North Bay
They have pretty well anything you can think of.
Lots of empty shelves
(Translated) I always liked going there (Original) J'ai toujours aimé y aller
Big store with everything
(Translated) Good store but lack of staff at checkout (Original) Bon magasin mais manque de personnel au caisse
no one was around to assist
(Translated) Lots of things for the house and the car! (Original) Beaucoup de choses pour la maison et la voiture!
Good
*update* Was a good experience. Everything felt normal except for having to wear a mask, but I suppose that is normal these days. Good sales on right now. Self check out was easy. Out of stock on washer fluid from flyer and they won't do a rain check. I made a special trip. Not even a sorry from them. What a disappointment. Frustrated customer.
Never, EVER purchase big ticket items. Look for anyway to not honour warentee. Manufacturer repaired in less time than it took these jerks to assess and dismiss my claim on a 3 week old mower.
(Translated) Bad service, it's rotten (Original) Mauvais service, c'est pourri
Clean, organized and great friendly service. Key cutting service employee was very friendly and patient.
Quite a variety of sales
Canadian Tire usually has watching need and their products are competitively priced. All the big ticket items go on sale eventually and can be had for fantastic deals.
This is by far one of the best Canadian Tires I have ever experienced. The staff is always friendly and knowledgeable! The store is well organized, clean and stocked with new and relevant items.
Ordered online for store pickup. very little waiting and in stock.
(Translated) All you want they have it (Original) Tout ce que tu veux ils l ont
Pretty well stocked
(Translated) Very good service in general. On the other hand, hygiene is desirable in the toilets which are sometimes very clean (Original) Très bon service en général. Par contre hygiène à désire dans les toilettes parfois très salles
Always a great place to shop
Charged $90 to reconnect a cable that took 5 minutes. Just couldn't do it myself since it was under the car and there was lots of snow. Didn't solve the problem and they didn't tell me beforehand that they don't have the hardware to connect to my vehicle diagnostics. Friendly auto desk guy though.
(Translated) Clerks are scarce (Original) Les commis se font rare
Terrible customer service from the auto shop. Treated very rudely by two of the senior staff members there as soon as we walked in (I believe one was named Dave). And they put one of our tires on wrong! The tread is facing the opposite direction as it is supposed to be. And they didn't balance our tires, though they charged us for it! Other staff who do not work in that department were helpful but I will NEVER take a vehicle here ever again.
Great store
Nice
If I can, I should give them Zero rate!!! My engine light was on and shew Misfire. They charged me 2 hours for the first time and said no time to continue, and 1.5 hours for the later time. They charged me labour for about $450. The technician told me he took off the air intake valve and found it's leaking on the back and don't promised it's the reason for misfire. And he also told me it's about $800 to replace it. But I told him there was no code shows this intake problem. I refused to replace it after paying $180+ for the second checking. I decided to check it myself. And according to the information from Google, the symptoms of the relay problem is very closed to my car. I went to buy a relay @ $20 from Napa, and everything is gone. Now I have driven my car for more than 1000km, and there is no engine light on again. During repairing it myself, I found some other issues, the ABS connector and the relay of cooling system were not connected well that caused new codes. And it's good after my reconnecting them. So the Canadian Tire technician has really poor knowledge to diagnose the problems. They may create more problems after repairing. Do not go to ask them diagnose and repair your car in the auto service department of Parry Sound. I also disputed my case to the manager and the customer care Dept of the Canadian Tire, but no any feedback after almost a month. No customer care at all.
I love this place but it's hard on the wallet
The experience of getting a new card was terrible. Nothing but lies about the amount you would save by purchasing fuel along with other items. It's totally misleading and fraudulent. I sincerely hope others deal with this as I intend to. There should be no stars.
Had exactly what I wanted
I would rate one star if I could, but that's not an option. So I'll give the one star to the cashier at the till when you leave, she was really nice and quick, thank god. I booked an appointment at the beginning of October for October 19th, for an oil change before winter. I booked for 10:00am and I got there about 9:50am to check in and wait for my oil change. I went and walked around the entire store and then went to check to see where it was before I left to walk around outside. It wasn't even in yet, I checked the time and it was about 10:35am... I went for a walk and headed back to check on it at about 11:30am. I got back and it was still in so I sat and waited... And waited and waited and waited until 1:00pm when I couldn't wait any longer and went to the desk to ask roughly how much longer as it had been 3 hours for a simple synthetic oil change... Which apparently turned into a tire rotation and battery check in which I didn't even know was happening... The guy came back and said there were a couple things noted, I said that's okay I don't have time today so please just bring it out. He went and let them know and I waited by the desk about another 10 minutes. I finally had paid and left, I got in my vehicle and it was 1:27pm. I fully understand why it would take longer for an oil change with tire rotation and battery test BUT what I don't understand is why the tire rotation and battery test were even done as it didn't say that when I signed the paper. I also don't understand how that could take 3 hours to do when I had an appointment booked and was told and promised on my bill that it would be done by 11:30am. A reasonable amount of time for the above to be done. I'm also curious why I wasn't called to the front when the mechanic found the "issues" with my vehicle. I wasn't told about anything until I asked how much longer it would be till my vehicle was done... I'm assuming that's what I was waiting forever on considering I was watching absolutely no one touch my vehicle for the hour and thirty minutes I watched and waited in there waiting area... All in all I will not be returning as this isn't my first negative experience at this Canadian Tire service center.
Great staff very polite dog friendly Haley Ashley are two people i dealt with often and had great conversation with aswell as the help was incredible and overall the rest of store staff were an amazing help. Thanks guys
Quick to accept cash but when it comes time to make a return expect difficulties… lots of them. Staff are very snotty and rude. I’ll be shopping elsewhere.
(Translated) We have the impression of disturbing the cashiers (Original) On a l impression de déranger les caissières
Well kept and organized. Nice place
(Translated) Good service to the car ... (Original) Bon service a l.autos ...
(Translated) A plus in our region! .. (Original) Un plus dans notre région ! ..
(Translated) The store is still small and condensed. By cons we find good bargains and employees are friendly! (Original) Le magasin est quand même petit et condensé. Par contre on trouve de bonnes aubaines et les employés sont amicales !
Great store, great customer service and very clean and organized!
(Translated) Very good service (Original) Tres bon service
Walked in and got great service!
Service ????????
(Translated) Excellent service at the auto center. I had to replace my tires the same day, being in Gaspé, my car was ready on time. As a bonus, an inspection of the vehicle. Courteous service, 6 year warranty on tires. (Original) Excellent service au centre auto. Je devais remplacer mes pneus le même jour, étant de passage à Gaspé, ma voiture a été prête à l'heure prévue. En prime, une inspection du véhicule. Service courtois, garantie 6 ans sur les pneus.
Everything u need most of the time is here. Most of the time.
(Translated) Like most Canadian pulls, everything from cars to crafts, hockey, the outdoors, fishing and hunting. Alas, the staff is poorly trained. If it can lead you to what you are looking for, as long as you understand what it is, the advice is sometimes contradictory and often inconsequential. (Original) Comme dans la majorité des Canadian tire, on trouve de tout, de la voiture au bricolage, au hockey, au plein air, à la pêche et à la chasse. Hélas, le personnel est peu formé. S'il peut vous conduire vers ce que vous cherchez, à condition d'avoir compris de quoi il s'agit, les conseils sont parfois contradictoires d'une personne et souvent inconséquents.
Got to see my 3rd cousin Jayden shout outs to you girl!! Xoxo
Made a return from different stores to meet the minimum requirements for the promo, along with items from their store. The customer service Sophie/Sophia knew exactly what to do. Transaction was smooth. Thanks!
(Translated) We looked for an employee to help us find products. In wine... AND it's very dusty. (Original) Nous avons cherché un employé pour nous aider à trouver des produits. En vin... ET c'est très poussiéreux.
Small store with limited selection. Staff were friendly and helpful.
????????????
Wont go there again. They don't honour disabilities. I can't order online because of my financial situations. But Communist Tire doesn't care. 0/10 would not reccomend.
(Translated) Well divided article (Original) Article bien divisé
In my opinion, PEOPLE from my own experience check your fluids after doing oil change etc.I brought my car in to the shop they flushed my power steering without authorization and DIDN'T FILL IT back up. A month later i had bought a used car and the old owner bought it to Canadian tire the day before i bought it and the next day i checked the power steering fluid and sure enough its bone DRY!so its clearly common practice at this shop to upsell or make you come back.Really I am not sure what the motive is behind that but it is disgusting. This could cause extensive damage to your car and its not safe.FYI MY CARS don't have power steering leaks .I WOULD never take my car their again not even for a tire change.RATED 0
Staff were friendly and the service was great ! Better than other Canadian Tire in Quebec
Great place..has everything you need..and great customer service..
(Translated) Big store. (Original) Grand magasin.
I love Canadian Tire deals. The best place to get some decent tools at a good price. They have a little bit of everything..Canadian Tire is a staple of Canadian Culture.
They need more workers. Long lines at the one checkout.
Being from the States this is a great little store. We do not have the Canadian tire. The store had a great selection and everything we needed. We were on a trip North in a motor home pulling a Jeep. We were able to pick up several miscellaneous supplies that were unexpected to be found in one place. Service with a smile as well... didn't hurt.
Great store good prices
Great staff
One of the most disgusting washrooms of any retail location. A germaphobe’s nightmare. They make this store easy to get in, but hard to get out. Checkouts are always understaffed. Cluttered, small, cramped location.
Ok. Workers don't seem to like helping people though. Owner doesn't take his car to the garage he goes to another mechanic.
Great experience.
I love canadian tire. Great store for many things.
(Translated) Large store where we find everything. (Original) Vaste magasin ou l'on retrouve de tout.
Bought 2 kayaks. Full of dirt and water. Had to dig them out myself. Not even 5% off for the troubles.
(Translated) We were stuck in Sept-Îles because my car battery was dead ... And after his shift, an employee came to us to boost us and arranged for his colleague to replace the battery afterwards. when the garage is closed. This is customer service, me and my girlfriend were impressed by the generosity of the employees ... we had never seen that. (Original) On était coincé à Sept-Îles parce que ma batterie de voiture était morte... Et après son quart de travail, un employé est venu jusqu'à nous pour nous booster et s'est arrangé pour que son collègue nous remplace la batterie après les heures de fermeture du garage. C'est du service client ça, moi et ma blonde étions impressionné par la générosité des employés...on avait jamais vu ça.
Difficult to get help and the store is too large for individual with handicap to find with out help
Parked, check in with app, parking #. Et voilà. My order in my trunk.
Smaller aisles but they usually have everything I need. Wide assortment.
DOUG in automotive is fabulous!! Knows his stuff, GREAT CUSTOMER SERVICE GUY!!!
if they dont have what you are looking for,you can order it amd pick it up there later
(Translated) Excellent service thank you! (Original) Service excellent merci!
Used to love shopping here until I was required to start using my credit card only because of their awful policies with the covid, everywhere else takes Debit and cash and allows a select number of people in the store in some places I just go through other companies for my parts for my car and anything else I just walk into Walmart and get it myself with my own two hands.
(Translated) For the BBQ there is even cool inexpensive Napoleon (Original) Pour le BBQ il on même du Napoléon pas cher cool
The employees asked me unreasonable questions about my product that I was purchasing. Specifically Killex I was going to use it on my lawn and they asked what its purpose I was using it for and they advised me not to purchase said product.
Great experience, friendly and helpful staff. The cashier even noticed it was the wrong charger for my phone and let me know!!
Manager has the worst attidude possible ..gives customers attitude ..will sell you any lie without wanting to cooperate with the customer!!????????!!!
(Translated) Vast choice (Original) Vaste choix
I give five stars because every year I buy my flowers from their garden centre. The staff is polite and helpful and when we moved away we surely missed the service. They would just love to see Nefertiti again.
They have everything you need.
I like shopping there's all kinds of things
The staff are always kind and friendly, i prefer to shop here vs wal mart. I can honestly say ive never had a grumpy or cranky staff help me, even when IM having a bad day they always try to make the customer happy. There is one star . missing because, the computer will say you have a item, but it in basement, and NO ONE and they TRY can find it, i wish they could find a better systym it sucks to wait on a item your needing when it say you have it but cant be found
(Translated) In the center of the car, great service, good advice and with questions, you have good answers understandable. They take the time to serve you even though others are waiting! Then with a smile! (Original) Au centre de l'auto, super service, des bon conseil et lors de question, tu as de bonnes réponses compréhensible. Il prennent le temps de te servir même si d'autres attend ! Puis avec le sourire !
(Translated) Canadian tire is Canadian tire Nothing more to add (Original) Canadian tire s'est Canadian tire Rien de plus a ajouter
Fantastic service...thanks Shawna!
(Translated) Excellent service. New, very dynamic staff (Original) Exellent service . Nouveau personnel très dynamique
Not
Get your winter stuff here at low cost.
Lots of love for Canadian Tire. Always a good deal to be had.
Rude staff, who need to learn the merchandise that they were trained & are being paid to help customers with what they may or may not need.????????????????
Full store
Fast service to get propane tank filled
Customer service has gone way downhill here .
(Translated) Super nice home very short service (Original) Super bel accueil service très courtoi
Another great Canadian tire store. It met my needs.
Since dealing with the new general manager on two separate occasion, I've decided that my money is better spent at the North Bay store. The ownership should take notice as the word is spreading!
(Translated) camping (Original) camping
It had all what we wanted and a really good deal on a garbage can too!
(Translated) Good selection of camping and outdoor accessories (Original) Bon choix d'accessoires de camping et plein air
Nice enough store if you know what you're looking for and can find it yourself. Difficult to find staff to assist you though. I like to visit the website and make myself a list with the aisle numbers ahead of time so I'm not searching forever.
Very good customer support I accidentally tried stealing a pen and they were joking around with it very good work environment it seems
(Translated) Handsome tall but a little tight, the Covid doesn't help (Original) Beau grand mais un peu tassé le Covid aide pas
(Translated) Jean rock and his wife Manon provide exemplary service, an example to follow in terms of the quality of customer service, really a big thank you, you are the best (Original) Jean rock et sa conjointe manon donne un service exemplaire, une exemple a suivre au niveau de la qualite du service a la clientele , vraiment un gros merci, vous etes les meilleur
They sold stuff, had employees, and did it all in a building consisting of 4 walls, a roof and solid ground. Idk its a canadian tire, what do you want?
They had exactly what I was looking for and found the product very quickly
It was a quick visit purchasing something specific...did not see most of the store however, it was a very large store.
nice place, good people.
The staff is very friendly and helpful. We talked about how much we loved our Christmas trees from Canadian Tire (our tree was purchased in 1999 and retired it in 2014). Update: xmas tree 2019????
It's canadian tire. What else are you expecting?
(Translated) I would tend to say that it is a Canadian tire like the others, but that would be to forget the legendary heat of the Gaspésiens! So every time I have been there, I have been treated to excellent service that is not allowed in Canadian tires in large cities. (Original) J'aurais tendance à dire qie c'est un Canadian tire comme les autres, mais ça serait d'oublier la légendaire chaleur des Gaspésiens! Alors, à chaque fois que j'y suis allé, j'ai eu droit à un excellent service qu'on n'a pas le droit d'avoir dans les Canadian tire des grandes villes.
(Translated) Very well (Original) Très bien
small store but what do you expect for Kirkland lake not alot in stock
(Translated) Sometimes you have to look after clerks and run after them, otherwise excellent service (Original) Parfois faut chercher après les commis et courir après eux,, sinon excellent service
Overall it's your standard Canadian Tire. I have some reservations about the auto service centre.
The customer service here is a actual garbage. They lie on their website and tell you "too bad so sad" when you call for a resolution. I'll absolutely avoid shopping here ever again. I'd recommend you all do the same.
Manager is very rude and terrible customer service. Would rather leave customers in the rain rather than get another person on cash. Store was not near capacity and we watched as more than 10 people came out. Dont waste your time giving them your money. Take the business elsewear. I know i sure did.
We were not aloud to enter because we had a small dog in our arms. It's a scolding hot day out and they sell pet supplies, the dog is not on the ground nor is there open food within the structure. It's very sad at this day and age that they would rather have patrons leave their animals in the car rather then bring them in for a few minutes. It's cottage country people aren't front around here and are passing through, sometimes you don't have the option to leave an animal at home. The way the employee "Joe" ( after reading reviews could be Jim, ridiculously tall guy, the employees could have lied when I asked his name) handled the situation was not only personally rude but extremely unprofessional and represents Canadian tire in a very distasteful way. It's our understanding that Canadian tire has no policy that pets are not aloud in stores it's individually decided so everyone should know these owners have decided on their own in cottage country "no dogs aloud"...Will never return.
Automotive department provided a retorque after installing winter tires. Young staff members were all very friendly and efficient.
Honestly one of my favorite spots to shop, from general car needs, to garden care to kitchen care and buying winter sports goods Canadian Tire is a canadian one stop shop. Definitely unique in its market.
Lots of stuff good staff nn good deals
The folks here are amazing. I live in Toronto, and through my own mistake, lost my keys to my carry case for my van's roof rack. Vicki in parts took the time to see if a key from one of their in stock explorer cases fit my box, and then went as far as to order one for me! Fantastic. I am blown away, and will be doing all my cottage purchases at this Canadian Tire.
Well run store. Everything a cottager needs.
I ordered for curb side pick up. The website said 3 days to prepare but it was ready the next day. After arriving in the parking lot i waited about 10 minutes for my order to be delivered. I think that's very reasonable.
(Translated) Very rude and uncomfortable staff. (Original) Personnel très désagréable et peu courtois.
(Translated) Employees in the '' juice '' and lack of training ... but otherwise nice store. (Original) Employés dans le ''jus'' et manque de formation... mais sinon beau magasin.
(Translated) super clean store and the puny asser service (Original) super magasin propre et le service asser trapide
Staff is good items are well Placed well Sorted i usually use canadian tire app which helps me to find the items.
Had every thing I needed here great people here thanks for the help when i was their
Canadian Tire offers great deals, advice and a wide variety of products.
Overcrowded aisles and scattered products
(Translated) Small shop. Not much choice and few services (Original) Petit magasin. Pas grand choix et peu de services
Had a good Hunting Section. (Lol obviously) but had a good knife selection as well....... im sure the rest of the store was upto the same standard..... ;)
This store does not carry the full inventory of stores in larger centers but does have great service and helpful staff.
I brought my minivan in here to fix because I had noise in the front end they told me that my passenger front bearing needed replacing and that it had the wrong size bolts on it. They estimated to repair it for $500. I told them to give me my van back. Reluctantly they gave it back to me. So I brought it to St. Jean Auto Services, North Bay. They checked it right away within an hour and said it was only three bolts that were loose, They tightened the bolts and it was good as new. They recommended me not to go to CRIMINAL TIRE ever again . Please stay away as their like WOLVES in SHEEPS clothing.????????????????????
Great service great prices nice design and layout of the building easy to find what you need
Mitch in automotive..poor p.r. skills..
I am giving them zero star because the behaviour of the store manager was very rude. Today I went to Canadian Tire at Southdale. I picked Up one ice rink snow shovel.The price displayed on the item was $17.99. So I decided to buy that. I went to the cashier to buy that shovel.But when Cashier scanned the item it was $44.99. I told her that there was a sign of$17.99 on this item.Cashier called the manager, his name was Jason. He came and the first word he yelled ,”l am not giving you this item for this price.” Then he said, I put the item and there was 6inch gap between the item. But I know there was not. I understand he didn’t want to give me the item. But the way how he was talking to me was rude. I feel, I am immigrant that’s why he is talking to me like that. I don’t care about the shovel.but the way how he talks,I feel embarrassed.
Check your online order as soon as you have picked up, make sure items are not opened and damaged. The manager is horrible.. I have shopped so much and service is bad.
I just went to this store today and was told to put a mask on. I explained I was exempt and they told me to leave unless I wore a mask. Their staff are completely unaware this is a major human rights violation and I will be reporting this to the Ontario human right tribunal tomorrow. I may try calling a manager first and report them if I’m not satisfied. However from reading the reviews it appears this is an ongoing problem and something must be done to educate these people. Anyone reading this with a disability, and a lawyer go to this store; you may get money for being treated like this. I certainly feel like I should get compensation and will be happy when they are forced to let me in without a mask. I realize it’s an isolated area but there’s internet, there’s just no excuse for ignorance and violating my rights or anyone else’s.
Very large store
Not enough girl stuff.more for men .blahhhh
The staff took the time to find me an "on sale" article and made me a happy customer.
(Translated) Thanks to the garage staff for fixing a flat tire on a Saturday late afternoon at the last minute. Very understanding staff! (Original) Merci au personnel du garage pour avoir réparé un pneu crevé un samedi en fin de journée à la dernière minute. Personnel très compréhensif!
My dream house
Sometimes the selection of specialty items isn't there but overall this is a great store with friendly staff. lots of parking
Cashier was super friendly
One of my favorite stores, my advice is this... never buy anything here unless it is on sale.
The ctc website is the worst I have seen. Finding what you're looking for is like playing poker. Occasionally what you seek shows up.
You
Great product variety at fair pricing
Great staff and easy to maneuver the store, lines are always short. Very efficient staff
This is a great store. It's far more than a tire store, sports equipment and Hardware. If they aint got it, they can get it. ????????
Store good, staff very busy but very helpful an friendly. But store a bit disorganized. Finding stuff not has easy. It could be there little bins are mixed an hard to find stuff.
(Translated) Lucky to have this store in the area !!! (Original) Chanceux d avoir ce magasin dans la region!!!
(Translated) They didn't have what we wanted, but they understood. (Original) Ils n'avaient pas ce qu'on voulait, mais ils comprenaient.
Got a new battery installed here and you need to take a couple things off to get the battery in and out, well they took my HEADLIGHT out thinking they could get it in that way (?) and didn’t put the screws back in! They also broke my battery post cover and didn’t tell me. Not good work and not very honest. I’ll put up with the cold and do it myself next time.UPDATE February 3 2019, the battery I got has failed only one year after being installed and the attitude you get from these ppl in the service department is ridiculous. Will never get anything from Canadian Tire in my life. Pathetic company.
Had to ask the guys at the parts department for help and they went above and beyond! It was a snow storm outside and my husband and I couldn't get the wipers off to switch them, they let us come in the bay and even put the new wipers on for us! Thank you!
Clean with all the great stuff you need for outdoors.
(Translated) Silly and arrogant service in tab ******** from a Patrick who is the manager (Original) Service bete et arrogant en tab******** de la part d’un Patrick qui est gérant
(Translated) I like going to this center (Original) J aime bien allez a ce centre
Great selection....staff is always helpful...awesome help desk. Top shelf store!
It is unfortunate that the only way they will let you purchase anything from inside the store is via credit card and online which some of you may understand is not an option for all of us. So I called the store and asked if they could simply allow me to pay for the brakes in the garden centre because they are allowing debit purchases in that area. The response was sorry you cannot purchase anything why don't you ask a family member or a friend to use their credit card and you will pay them back. Unfortunately I have no friends right now in this area and my family hasn't talked to me for 10 years and I need brakes for my car. I called the auto parts store not so far from Canadian Tire and they were more than happy to allow me to purchase using my debit card at the door. Needless to say, Canadian Tire has forever lost my current business and any future business I may have intended to give them. A person can acquire anything in a Canadian Tire store pretty much anywhere. You can also use a debit card with any of their competitors who carry the same inventory. You would think during these times of COVID that as business such as this would have tried just a little harder to help the little guy they claim to support, it's not like I was asking for a discount just a different payment option.
(Translated) The service is impeccable ... Bravo! (Original) Le service est impeccable... Bravo!
Nice big store and helpful employees
Didn't find what I was looking for.
Good fishing gear
Canadian Tire is my go to store when I want tools or recreational toys. I find things easy to locate by aisle using the website, the prices are competitive and they seem to have alternatives if what I'm looking for isn't available. I don't recommend getting any automotive work done at any Canadian Tire, however. It's overpriced and not always the best workmanship.
Nice big store & very clean. Reason I rate 2 stars is because no matter what time of the day you go, you're ALWAYS waiting a long time in line to pay for your items. If somebody or yourself is returning an item make sure you have time to waste. It takes forever. Great customer service though.
Very friendly staff
(Translated) In any case very well camadian pulls (Original) En tout cas très bien camadian tire
Is okay
Great location, but the store is too small to have the variety of goods the larger stores have now.
THE PEOPLE OF COURSE. ???????????????? HI KYLE. I ????️????????️U. BOO. ???????????????? THE STUFF IS COOL TOO. ???????????? LIGHT AND LOVE♀️????♂️????????????
Terrible experience at the Canadian Tire store in St. Boniface in Winnipeg, MB. I was appalled by the the way I was treated. I felt as though I was profiled by the security guard as a thief. And when I expressed this to him he laughed. He sought me out and stepped in front of me to make me leave my child's diaper bag at the customer service desk. Not only this but he escorted me to the desk and stood there until they had my toddlers Star Wars diaper bag. I couldn't have felt any more like a criminal. This was all within 5 minutes of entering the store. I am a 34 year old male who was having an enjoyable evening shopping with my wife and 2 sons, until entering this store. I am going to be repeating this story to anyone that will listen and am completely disappointed as I usually enjoy shopping at Canadian Tire. I'm sure it will be some time before I even think about shopping there again.
(Translated) They have everything (Original) Ils ont de tout
My alternator failed. I made it 10mins to shop closing. They had something that would fit and the mechanic and manager stayed extra 30 mins to get me back on the road ????. It sure wasn't cheap.
(Translated) In general it's good, but I admit that sometimes we have the impression of disturbing the staff ... a little disappointed I ordered stainless colored mags and they put them on my car to my surprise they were black but I was told it is super beautiful but my car is marine so… I tried to change it without success. I'm going back anyway for the maintenance of my marine vehicle the gentleman who is there now is very welcoming and knows his job (Original) En général c bon , mais j’avoue que quelques fois on a l’impression de déranger le personnel… un peu déçu j’ai commandé des mags de couleur stainless et ils les on poser sur mon auto à ma grande surprise ils étaient noir mais on m’a dit c super beau mais ma voiture est marine alors … j’ai essayer de faire changer sans succès. J’y retourne quand même pour l’entretien de mon véhicule marine le monsieur qui est là maintenant est très accueillant et connais son travail
It's a CT store... They hire alot of students and it really shows sometimes when you ask for help...
unreachable by phone, always skeleton crew, store should could use some help. sorry I love home town shopping but it gets frustrating after so long of waiting and put on hold so many times.
Found what I was looking for. In stock.
Good selection in the hunting/sporting departement
(Translated) I like this place (Original) J'aime cette endrois
If you need help getting a tool you better not ask the department "representative" unless you want to be ignored... such terrible customer "service".... may as well just ask the manager for the key and get it yourself. Absolutely deplorable service from a young lady who found it too much of a hassle to actually do what she was hired to do. Definitely lacking the old school ethics.
(Translated) At least something practical (Original) Au moins quelques chose de pratique
Good all-around general hardware store good selection - I pick up most of my pellets here. Usually there on weekends when the staff is younger school-aged and find a difference here as most of the kids are quite helpful and seem to like their job.
Good offers and all you need...
Bought an item online for in store pickup. Recieved my confirmation email my order was ready shortly after. Service desk had my order ready as promised. Love this store. Super helpful staff
I was so fed up with this crazy freezing rain and snowy weather we have that I went to Canadian Tire and I bought a cover for my windshield for my automobile. I am so tired of scraping. The first night I put it on there was a tornado wind but I managed to put it on even in the wind. I thought if it stays on overnight in this Gale then it's a good item. It stayed on! It keeps the ice off my windshield. Thank you Canadian Tire.
Like that I can bring my dogs in with me
Good ????
Won't let me view the spray paint behind the counter and I wasn't 100% sure what I wanted! I'm not comming back here. Lost a customer.
Only a 3 star as half the staff had their mask below their nose.
Had to get a fuse for truck
Such wonderful staff here!
(Translated) Lots of great inventory !!! (Original) Beaucoup dinventaire super !!!
Stuff members are very nice and police. I was late for delivery they are about to close then I showed up at 4:30pm I requested them to unload bcz i need to go pick up in US. they took only 50 minutes to unload. Great experience ????????
(Translated) Difficult to find a clerk (Original) Difficile de trouver un commis
Great survice
(Translated) When the time comes to send a piece which tale for vehicles have patience and check if there is no error or forget (Original) Quand vient le temps de faire parvenir une pièce quel conte pour véhicules avoir de la patience et vérifier si ya pas d'erreur ou d' oublie
It's an average canadian tire; nothing special.
Had everything I needed
Excellent service and work on my jeep
Courteous and helpful staff
(Translated) Very well. (Original) Très bien.
i find this store lacks talent. most staff have no idea about their isles or even what they sell in their isles. the store manager lacks huge in how to communicate with her employees therefore is why the store has issues keeping staff. it has went threw 3 owners in a 5year span . i worked here this store is not organized at all for its inventory . and automotive is i pure joke as its garage hands are kids and there lead mechanic is a drunk . there front desk staff member thinks hes alll that when hes gotta be the rudest ahole ever ....the manager is decent ....alll in all avoid this store if possible
(Translated) Very good choice of products for all the house, as much for the backyard and the interior as for the car which needs to shine. Overall good service. (Original) Très bon choix de produits pour toutes la maison, autant pour la cour arrière et l'intérieur que pour la voiture qu'il faut faire reluire. Service bon dans l'ensemble.
awsome store
(Translated) The most upside down Canadian Tire of any I have visited. It looks like a liquidation store about to close. I went there on a Friday, July 3 in the afternoon during a visit to La Tuque, the employees were generally friendly except for an older employee who grabbed a basket of goods saying aggressively: I am able to pack it myself 6 inches from the face as I started to move it so that I could pass. (I had to move several baskets during shopping, I counted 15 in all in the store) ... I was speechless at her attitude, maybe she had heard me say to my wife at how unseen I had ever seen such a mess in a Canadian Tire! In short, once badly taken I will go back but if you have the chance to avoid it. ..A surprise visit from the managers would be in order! In the current Covid situation, I would have liked a clean store and that the lady stays at least 1m or that she has a mask before approaching so close to my face (Original) Le Canadian Tire le plus à l'envers parmi tous ceux que j'ai visité. On dirait un magasin de liquidation sur le point de fermer. Je m'y suis rendu un vendredi 3 juillet en après-midi lors d'une visite à La Tuque, les employés étaient sympathiques dans l'ensemble sauf une employée d'un certain age qui a agrippé un panier de de marchandises en me disant agressivement : je suis capable de le tasser moi-même à 6 pouces du visage alors que je commençais à le déplacer afin de pouvoir passer. (j'avais dû déplacer plusieurs paniers en cours de magasinage, j'en ai compté 15 en tout dans le magasin)... j'étais bouche bée de son attitude, peut-être elle m'avait entendu dire à ma conjointe à quel point je n'avais jamais vu pareil désordre dans un Canadian Tire ! Bref, une fois mal pris j'y retournerai mais si vous avez la chance d'éviter. ..Une visite surprise des gestionnaire serait de mise ! Dans la situation de Covid actuelle, j'aurais aimé un magasin propre et que la dame reste à au moins 1m ou qu'elle ait un masque avant de s'approcher si près de mon visage
Inside the store 100% but avoid the garage unless you want to end up in another garage
(Translated) Good service, there is almost everything (Original) Bon service, on y ttouve a peu près de tout
Very helpful staff and a lot of selection of brands to choose from. Decent prices on everything they sell.
The worst automotive I have been into in my life. Please do not get close to that plase if you care about your hard earning money. Went there for fix on a flat tire( the only place open 8pm) waited for 45 min and then the guy at the front desk came to me and said the tire can't be fixed. I ASKEDHIM 3 TIMES IF HE IS SURE AS THE SCREW IS IN THE MIDDLE OF THE TIRE, but he said yes 100%sure (it went too deep he said). They "suggested" esay solution-4 new tires 1266.63Cad. I said no thank you just put my tire back-but it was off air so they put the spare tire. They charged me 26 CAD for that and guess what. Next morning I went to mr lube and they fixed the tire for 10 min.(easy fix). So I will say it again if you guys do not want to feel like someone is trying to steal yoir hard earn money just go to a different place woth more honest service.
(Translated) Difficult cashier service, no cashier available (Original) Service aux caisses difficiles, aucune caissière de disponible
Great
The service here is poor, rude and sometimes don't know there own stuff. I once bought a bike here which I still have, it is so poorly built and I've found USED parts on this supposed "new bike" which is costing me an arm and a leg because of poor construction. After that I do not shop at this location if I don't have to. There are better locations in winnipeg.
Good general store. Best for tools, gardening and outdoor stuff
Good
Good place to get just about anything but groceries. Prices seem high tho. Good for fishing hunting and boating supplies. Camping stuff too. Oh and they have tires ;) staff has always been accommodating.
Terrible service, didnt balance tires properly and it almost came flying off on the highway, lucky I didnt die. Will NEVER take my vehicle here again.
Good service at Auto Service
Good store, friendly staff. Isles just a little cramped but they're working with what they've got!
I found it a little chaotic compared to other locations I frequent.
Had what I needed
Curbside pick-up is fast and well organized.
Always a wonderful shopping experience. Sales associates are very helpful.
Good day friendly service during busy time of year.
Excellent service in the sport section. Very knowledgeable person at the desk.
Lots of variety. Good service
Always great sales worth watching for!
Canadian Tire had lots of cashier's open. We were through the line very fast tonight. Great for Christmas shopping. Found everything we needed!
I went in to buy shovels to dig up some dirt in my yard. I was helped by staff member Karissa. She walked me through which ones were best for my specific situation. What a great experience! Will be coming back :)
Absolutely done with these guys and there shop !!!!! Went to get a tire patched and yet again was apparently to close to the side when it was at least an inch and a half away from the side and tried to get me to buy another full tire !!!
Great selection
Every thing you want
Horrible online experience. My friend a senior citizen was treated as though she was stupid for not understanding how their app/site worked.
(Translated) It's good and courteous service (Original) C'est un bon service et courtois
A large Canafian Tire with all the usual gadgets, accessories, sporting goods and necessities typically found there. Gas bar as well. Lots of free parking, large lot, wheelchair accessible store. Friendly helpful staff. If they don't have it, you probably don't need it.
(Translated) Very well served (Original) Tres bien servie
Never any staff in department's to help. Hard to find help if needed!!!
(Translated) Nice store and good courtesy (Original) Beau magasin et bonne courtoisie
(Translated) very good service from the owner and employees, politeness and kindness, honesty (Original) tres bon service du propriétaire et employés,politessse et gentillesse, honnêteté
Always willing to help and find what your looking for.
Had to stop by the automotive centre before leaving Killbear as I had a flat tire on a rental car. The car did not have any tools in order to switch out the tire with a spare so I had to call a tow truck to come with the proper equipment to put on my spare. Drove to Canadian Tire to get my tire plugged so that I could drive the 4 hours back home and they told me that they can fix the tire but refused to put the tire back on my car. They said that they wanted to go home (it was around 4pm and they close at 5) and I explained that I would not be able to drive back home without their help. I even asked if I could just borrow the tools for 10 minutes to put the tire on myself and they said no and to find another way to get my tire on. The customer service here is horrible. They give you dirty looks and speak to you with so much attitude. I honestly have never been spoken to so rudely at a store in my life. If you ever need to get your car fixed, I would honestly recommend that you choose to go somewhere else. And looking at other reviews, there seems to be a pattern of the auto centre being rude and incompetent.
Busy staff friendly atmosphere well stocked
Got it
Well-maintained and well-stocked Canadian Tire store in a beautiful small town
Your location has now completely redeemed itself, thanks to 2 very kind and helpful individuals in your automotive services department who were phenomenal and in result receiving my business! Also, I've changed my review rating to reflect this! As constructive feedback though I will say that the young boys working the parts desk are very unknowledgeable and are evidently lacking customer service experience. They leave you standing there for an unacceptably amount of time and are not helpful. This is based on several different occasions. Very quick to dismiss you rather then help try to navigate the issue and find a suitable resolution. All in all a good ending to an initially very frustrating situation.
Get their MasterCard, fill up at Husky and you’ll have tons of Canadian Tire money to spend. You can also do interest free payments over 24 months. Love this store. They should start selling groceries! Pet supplies, bikes, skates, lunch kit for work, garden stuff.
They kept all of my mothers points and she was paying an insurance fee on her canadian tire credit card every month and when she passed away they told us that they stopped the insurance when she turned 65! But they still kept charging her the insurance fee for 7 years!! They are crooks and a very poor excuse for a company!! -THEIFS!!!!
As expected, well stocked and good staff.
Friendly staff and honoured a past warranty that was 5 days past
I love having a locally owned CTC store nearby but their customer service is lacking. Ordered tires 16 days ago that were supposed to be ready in 4 days and nobody can tell me when they will arrive. They told me to call online customer service. What a shame.
Very excellent selection
Very good
A few good deals today.
Everything you need for around the house, cleaners, tools, garden stuff, you name it. Clean and well layer out.
Got my car worked on there today. This morning they said there were no appointments until the next day and then I drop it off and they say well maybe we can have a look at it turns around they looked at it and fixed it in a few hours. The problem was the horn they installed wasn't working properly and the serpentine belt came off after the alternator they put on. I was going to put the belt on myself but I noticed the air conditioning belt was still on there and it was a difficult task to remove it then put the serpentine belt on and put the AC belt back on so I took it to Canadian Tire to have them look at the horn anyway. I got a bill for a starting charging inspection of $35 and a bill for an air conditioner compressor belt for 5 0.33. I get in the car I drive at home the air conditioner don't work now and the horn still doesn't work. Not happy will change my review if tomorrow they fix everything
Slightly undermanned from my experience but probably has what you are looking for.
Staff are sometimes a little weird when asking questions. I spend some time with the garage intake person and asked where I could find lightbulbs he directed me to the parts counter. This was fine but once arrived at the parts counter it seemed more like I was an inconvenience to the person at the counter trying to figure out what kind of lightbulb for my car, even though I had the light bulb in hand to install. I ended up going on my own using the display signage pc and going through the computer to find what bulb I needed. I tried him a second time after I believed I had found what bulb I needed and he still more or less dismissed me. Does not make me want to shop here again.
Loved it
Not much in stock, customer service is ok, prefer to visit another branch
I like this location. During these times they have really made the changes to make us feel safe. Parts department was extremely efficient and helpful.
(Translated) It's not my favorite store. (Original) C'est pas mon magasin preferer
Fast and friendly
For having tire in the name, the service, responsiveness, and pure customer experience sure is terrible when dealing with Canadian tire for anything tire related. A few months ago I got a set of 4 tires replaced. I left my car for the day with the assurance that the work would be done. 2.5 hours prior to closing I get a call, tires just came in and we don't have time to get them on, it will be done tomorrow. I asked, can you not have someone stay a few extra minutes and get the job done as promised? Answer was no. Now I recently went back to get a tire leak repaired, as the tire warrenty promises free repair. Again they said they can't do it today and could Possible do it tomorrow if I leave the car for the entire day. Again, just a leak, one of the easiest tire related jobs. I was also informed they do not take appointments for tire repairs and the only option they have is to leave the car for the entire day. I just laught at Joe, the guy I have dealt with twice, and walked away. I would rather pay kaltire or fountain tire to do the work fast and well, then deal with this terrible customer experience.
Old fashion Canadian Tire. Good for what you need.
Completely ripped my off for tire repair 200 bucks and had to get my tire guy to fix thier mess when I got home.
The workers at this Canadian are friendly and if you need assistance they are gladly help you.
Great store and friendly staff
Very nice place to shop with everything I need at a decent price! Staff are very friendly and very helpful, I love shopping here for all my needs.
Good service, friendly people. Positive feedback from me.
Staff in Auto Department are courteous, knowledgeable, friendly & efficient. Information & options are given to allow one to make informed decisions about service, maintenance and purchases.
Ive previously never had work done to my car here, I had no idea what to expect price wise or service wise. I just wanted a tire changeover, the service counter said hour and a half tops. So after 3 ish hours my cars ready!! But wait. They installed them incorrectly so back in the shop they went and another 2 hours passed before I could finally get my car back. This job should have taken an hour and a half tops no excuses. Next time Im going anywhere else. Price wise was similar to other shops. (Other shops of great quality)
(Translated) Find everything (Original) Trouve de tout
Hmm crispy tire
I have all good experiences when I shop at Canadian Tire. People and staff are always friendly and helpful. So I have no reason to complain with such friendly service. Andrew Lewis Perkull
Helpful staff
We go to Canadian Tire often. Mr. York is indispensable. He knows where everything in his department is. Don't ever get rid of that man ????????
(Translated) Hello. Deal (Original) Bonjour. Deal
Trusted place to shop, I love the store
Everybody loves Canadian Tire. Especially at Christmastime!
(Translated) Good, like the others. Nothing bought so no interaction with the staff. (Original) Bien, comme les autres. Rien acheté donc aucune interaction avec le personnel.
Quick in out today. Not the biggest store.
Very poor customer service. Went to get propane refill, didn't know their procedure and was talked to very rudely because I didn't do it right. Went again another day (I know, didn't learn the first time). The procedure has you ring a bell ONCE ONLY per instructions. Still was waiting 15 minutes (no staff showed up) and then decided not giving anymore of my time or money to this business.
Usually everything you need on a sat afternoon
Great customer service
Cashier staff is great but no one asked us if we needed assistance and this time i actually did. Great store overall
Helpful and friendly staff.
Everything was easy to find and the store was clean. I liked that there was someone at the door monitoring how many people were in the store.
It's okay today. ????
Went here to get some cat litter. Litter was marked at the wrong price. When I go to the counter to pay for it the girl was very rude and looked displeased that I wanted the right price. After 45 minutes of confusion the manager then came out and said the price it is advertised as is what we will pay for it. Not sure why it took 45 minutes to come to the conclusion.
(Translated) Easy to find (Original) Facile à trouvé
(Translated) Very large (Original) Très grand
(Translated) No service (Original) Pas de service
Always go there for automotive supplies. Good store for most anything for the home or car.
Found everything i need at decent price, conveniently confirmed by the website. I pre-ordered other items in advance for pick up due to availability. The in store Cashier was obviously overwhelmed by her duties and wasnt shy about making her public display if UNPROFFESSIONALISM. Everything else was great! GO TEAM CT!!
I’ve never been asked to apply for a credit card here and as long as they don’t will be good otherwise very informative staff
Most Canadian Tire stores are much the same, I found this location, especially the tools isles to be very narrow and tight to walk through. But still won't stop me from visiting!
Good service
Great store to shop at! Has everything you need and more!!
Great service at this location. Appointment at time scheduled time and finished as promised. Very friendly staff.
Big store
(Translated) Unfortunately, I am ashamed of this Canadian Tire. Me, who is usually a fan of this company, the one from Gaspé only makes me want to look elsewhere. Too often I have had to return there due to product defect, product being broken, and despite the return, they put it back on the shelf (products bought later by friends). Service is also very poor, employees do not reach out to people, and waits at counters can be excessively long before you can see an employee's face behind them. I do not recommend the Canadian Tire de Gaspé. (Original) J'ai malheureusement honte de ce Canadian Tire. Moi qui es habituellement fan de cette entreprise, celui de Gaspé me donne seulement l'envie d'aller voir ailleurs. Trop souvent j'ai dû y retourner par défectuosité du produit, produit étant briser, et malgré le retour, ils le remettent en tablette (produits achetés plus tard par des amis). Le service est également très bas, les employés ne vont pas vers les gens et les attentes aux comptoirs peuvent être excessivement longs avant de pouvoir voir la face d'un employé derrière celui-ci. Je ne recommande pas le Canadian Tire de Gaspé.
Modern CT! Lots of parking...friendly staff! Has everything you need if you forgot something on the way north! Tim Horton's near by too!
At the Port Hawkesbury Canadian tire store, the employees are happy and helpful, and the store is clean, accessible and well stocked.
Busy this Christmas Season.
Went in to the repair shop for a simple exhaust hanger replacement and they said I desperately needed struts up front they had time that day, lots of pressure said it was dangerous. I was suspicious bc my car was showing no signs of needing struts (steering issues, noises, vibrations) so I got 2 other oppinions. And guess what struts don't need to be done they were trying to rip me off for $800+ Just sleazy!
No help and didn't have anything on shelf that I needed. Terrible cluttered isles.
They serve their purpose. But I think their motto is: If you cut your own wood, it will warm you twice. Meaning you do everything yourself... I spent 1/2 the amount.of time in Home Depot, and was not only asked 2,3x if I found what I needed... they followed up with me in another aisle. Always been that way, at Both Stores.
(Translated) For products but lack of staff on the floor (Original) Pour les produits mais manqué de personnel sur le plancher
It’s not the best Canadian tires ive been to but it’s good but the staff were kinda weird
(Translated) As always canadian draws a lot of choice, brands and service (Original) Comme toujours canadian tire beaucoup de choix, des marques et du service
Lots of tasteful stuff at a decent price. Definitely Canada's tool shed, they have everything.
The place to be I'd you need to be in a group of plaid shirts
Big has everything I needed.
Good store
(Translated) Well held professional service (Original) …
(Translated) It's a Canadian Tire (Original) C'est un Canadian Tire
Cinthia told me it was good, so it is now!
very bad service
Get my fishing license here good store
When I arrived to the store today there were 2 individuals standing at the entrance waiting to go in and another man approaching the entrance going in across from me, a member of the Canadian Tire staff (who might have been the owner of the store as he was not wearing the Canadian Tire uniform) was at the entrance guiding the line and letting people in as space became available due to capacity limits for retail stores in Ontario. The staff member told the man across from me that the two individuals waiting by the entrance were waiting to enter Marks Work Warehouse so if you were going into Canadian tire you were good to go in. I was behind the staff member so I’m not sure if he knew I heard him give the go ahead to enter the store if you weren’t going into Mark’s Work Warehouse. The staff member yelled at me as I walked in the entrance and proceeded to tell me I was inconsiderate among other things in front of the two individuals waiting in the Mark’s line, after I apologized and let him know that I was entering Canadian Tire not Marks Work Warehouse he called me inconsiderate for what I had did for the second time. From there I turned around and left the store. I wish I had a chance to say I was sorry to the two individuals waiting in the Marks line before I had left because I do not mind waiting in a line during these pressing times with capacity limits in stores, I am completely understanding of that, but I ended up going to my vehicle and crying in the parking lot for 15 minutes before I could continue home. I left feeling completely belittled. Perhaps I could have clarified with the staff member that it was okay that I went in as well, but I’m super frustrated with the customer service, I believe the situation could have been handled in a better and more respectful way. If I could give -10 stars I would.
Not getting 5 stars because it was so crowded with inventory. Needs a bigger location.
Everyone is always so friendly and helpful.
I watch the weekly flyers. They have everything you can think of. Car parts and tires at decent prices. And if you're lucky it's on sale.
Truck battery died 4.5 yrs old warranty was 5 years. Took 2 days just to get it tested. They told me it was covered but unfortunately they were sold out of the replacement. Was told told shipment would be in shipment would be in Friday(6 days away)Friday comes along I never still no batteries available. I've been a week without a vehicle.the only reason you're getting three stars is because Murray spent some extra time trying to figure out how to help me. Not one replacement available in all of Manitoba how is this possible? UPDATE: Saturday 2/20 got a call from CT the battery is now backordered! Kurt said he may be able to get a replacement from piston ring but would have to get the mgr to approve. Calls me back and says they could get me a discounted price at piston ring for a new battery with full warranty. The discount....wait for it...$20 off lololololol. Had to go buy a new battery because he couldn't tell me when the new one was coming. And the Manager didnt even have the guts to call me himself. Thanks to Kurt for trying. Thanks to Manitoba Battery for bailing me out.
This store is well stocked and very clean. The staff are always friendly, courteous and not afraid to ask you if you need help with anything. I highly recommend shopping here first.
(Translated) Good service (Original) BOn service
(Translated) Very good service with Linda !!! (Original) Très bon service avec Linda !!!
It was lovely, I was picking up my wife
Friendly, honest, and efficient. Great place to have a visual done for car safety during a tire change ($600 for my 4 Tires installed) and trusted area and great price on the car safety ($118 my Safety June 2018) So big thanks to Ron and to the mechanics that worked on my car!
Located in the west end of town has almost everything you need for home, yard, automotive & sporting needs, great knowledgeable staff that will help you find what you're looking for, has a Mark's Work Warehouse attached as well with great quality clothing attire.
(Translated) Large selection of equipment and helpful team (Original) Grand choix d'équipement et équipe serviable
Really nice place
(Translated) I really like the staff ???? (Original) J’aime ben le staff ????
Great store & friendly staff
Best store ever!
Still wish big box stores would have a more consistent layout but it's a good store
Exemplary service! No less than 3 associates asked if I needed help, instead of me trying to find one to ask.
(Translated) We are looking for staff a bit! Average price in Cher, a little limited choice. (Original) On cherche le personnel un peu! Prix moyen a Cher, choix un peu restreint.
Everytime I come to this location they're either out of stock or not carrying the item I'm looking for. I walked out with 1 of 5 items tonight and the 1 was not the original item I was looking for but hopefully will work in its place. Do yourself a favour and avoid this location. Try another one and you've got a chance of getting what you need.
If only they had a lounge, I'd give it 6 stars. I know it's Christmas but still would be nice to have some sale items on the shelf.
Decent enough place. Had what I was looking for at a good price.
This is a great place to shop. While not as big as some of its franchised counterparts, they find the room to pack a huge variety of stuff. Staff is friendly and helpful. Owner is very attentive to his customers.
Nice to find this chain so far from home. Usual selection of fine merchandise and auto service, plus propane filling station too. Surprising discovery was the "sale" price of seasonal stuff was 15% higher here than at the store back in my home town. Will remember to shop at home as much as possible next time. Gas bar 1 block away was a nice addition for a 5 cent per litre discount on my triangle card.
Good staff
Getting better.
Very small store,needs to be updated and expanded for more selection. Staff is very friendly and helpful.
Curbside pickup needed improvements. Thanks for being an essential service. Friendliness could improve though.
Always have amazing sale prices, some more than 70% off. Love the ability to tag an item and get notified when it's going on sale. Bought some "The Rock" frying pans at 75% off
Would give them a 5 star review if they actually had inventory..... The staff are great and do their best to help a person out. Not always easy to find someone during certain times of the day but it happens. Please fix the leaking roof..... been 3 years in a row now you have pails and totes collecting water in the exact same places.
Sickest C Tire ever
Just went in and picked up three of those huge translucent storage bins with lids and I saved at least $6 a bin. In and out in 8 minutes on a Sunday afternoon, who would have thunk it!
It's hard to give a good review of this location and yet I have had a few good examples of getting fair customer service and lots of bad service. This can be expected of any Canadian Tire in Winnipeg or even across Canada. That's why I give this place a 2 star rating.
Its a good place to go for all my car needs and then some. Staff is always friendly.
I will go out of my way to buy my furniture restoration tools here. Mature staff who have real world experience so they recommend practical solutions. Always has a lot of stock and the team keeps the store properly merchandised and clean. Support Canadian!
Service was good lots of associate's to ask questions
Takes forever to get online orders processed
Love it
(Translated) Outstanding service. I have rarely seen a canadian fire with such reliable service. The employees on the floor were great. (Original) Un service hors paire. j'ai rarement vue un canadian tire avec un service aussi fiable. Les employés sur le planché étais super.
Went and got tired today....all the service staff there are amazing!
Staff helpful, place is well maintained n kept nicely stocked.
Helpful and great customer service, from management to cash! Thank you!
Has a bit of everything. Home, sports, seasonal, home repair, automotive etc.
(Translated) Good (Original) Bien
The only cash open was at the service desk...experienced a long wait that wasn't necessary. Long wait may have to do with it being senior day...as in, seniors only working. Reminds me why I shop on Amazon all the time.
I had to stop here for a tire, nothing else was open unfortunately. Terrible service terrible knowledge, terrible attitude. What a disappointment!
I went to Sturgeon Falls Canadian Tire store on Oct.12th @14:20 to shop. Within a minute a manager came to me and pointed to his well worn cloth mask and asked me where is mine. I told him that "I am mask exempt," to which he replied: "No, you're not, not in this store." So I left the store and asked my spouse to call the store to complain about this. She was told that the manager made exemption not applicable in this store. I'm still considering my next step.
(Translated) Modern and clean store. (Original) Magasin moderne et propre.
(Translated) Shopping with the app is so much simpler, except that I like a little less the new version ... adaptation question? We will see ???? (Original) Magasiner avec l'application est tellement plus simple, sauf que j'aime un peu moins la nouvelle version... question d'adaptation? On verra ????
Good service
Great service and selection!
Tried another online order and store pick up! Had to wait 15 mins for them to bring the item out to me. It would have been fast for me to go pick it off the shelf myself. The only advantage to ordering online is that it guarantees you'll get it on a good sale without racing down to the store and missing out.
(Translated) Very nice staff and the young lady the one with the smiling reception. An error in the price charged and we respect the law very well! BCP thing in store good specials and thank you to the manager. (Original) Personnel très gentil et la demoiselle celle a l' accueil souriante. Une erreur du prix facturé et il on très bien respecter la loi! BCP chose en magasin bon spéciaux et merci a la gérante.
They honor their products if there happens to be a defect will exchange it or take it back on a return. There selection of items is tremendous and you can easily pass and hour in store and not look at everything.
Great store and service..
Good customer service
What kind of store fails to tell their employees that a department will be closed on a stat holiday when the rest of the store is open, refuses to release merchandise from said department even though the work on said merchandise is already done, and uses the excuse "that's how we've always done it!" this place and its moronic manager (who had no name tag). We have spent a lot of money here over the years, bought tires, things for our home and made recommendations to others based around Canadian Tire. Will be cancelling our master card because of the sheer incompetence of this place and its employees.
So far, very disappointed. Very regular customer´s attention on the shop, line 15 minutes just to leave my car after done a reservation. After, being treated as a thief because I had my backpack with me. Let see what will happen to my car! Keep it posted.
(Translated) Too many expensive when at discounts I go (Original) Trop d'ispendieux quand à des rabais j'y vais
I love that it's cleaner now than it was. And the selection is much better too. But honestly the 5 stars is for the service centre. Great to deal with and efficient.
Great service. The only "curbside pickup" that actually works.
(Translated) Thanks to the boys of the auto parts for helping us with our old taco. (Original) Merci aux boys des pièces d'auto de nous avoir aidé avec notre vieux taco.
Very small store
Dont know what they're doing
Today at 1740 I had to go to Canadian Tire to pick up new paint. I had just made it in time because they were closing at 1800. Fortunately I went to the Canadian Tire in Fort Frances, rather than to Menards since i received wonderful, prompt service and they did not even mind that i came late (lots of stores employees would give remarks showing up that close to closing time). I was helped by a very knowledgeable employee (I believe his name was Jordan, he used to work in automotive I believe) He helped me find the perfect paint and it was even on sale! 10/10 would go back again.
Friendly service. Great selection of everyday and seasonal items
Friendly and helpful staff that will go the extra mile to help
Great place to browse
(Translated) Nice store, but employees are hard to find ... (Original) Beau magasin, mais les employés sont durs à trouver...
(Translated) SUPER service (Original) SUPER service
If Canadian Tire doesn't have it, you don't need it.
Verry nice place people there were so cool
(Translated) Courteous and prompt service. (Original) Service courtois et rapide.
I always seemed to find what I'm looking for here.
Has almost everything in the flyer, but I wish they could have bigger stuck. Many times there is nothing left, so it's rain checks or at the worst, some thing else.
Full Canadian Tire store but organized a little different than others I have been at. I found it hard to find items that I normally would have no problem doing so. Lots of parking.
Went to get air tools. Found what I wanted. Staff was helpful.
(Translated) Good (Original) Bien
I am employed there & love my job, my coworkers & also our new owners & their family that work with us.
Best canadian tire so far.
(Translated) Mecano who knows his job !!! (Original) Mécano qui sait son métier !!!
It got it all!
I was kind of disappointed cuz they're bringing in the winter stuff already too fast I'm not looking forward to Winter.
Big store ,they should have everything a person should need
(Translated) Little room to move around with the basket. (Original) Peu de place pour circuler avec le panier.
A pretty steady flow of customers for the Christmas season, no waiting for a cashier.
Lots of products for a smaller store
Alright customer service
Handling things very well during the rule of the covid, still as friendly as ever the store operates under a responsible and respectful manner as all store should during this time. Keep up the good work!
Took my veichle in to repair my tire as I got a nail stuck in it. I waited for over an hour for them to tell me it couldn't be repaired ???? told me I'd have to buy a new tire and it wouldn't be in until the morning. Was going to cost me close to 400$. Then I had to wait over 30 mins for them to put the spare tire on! ????What a waste of my time...knowing that you dont have any tires until the morning...why wouldn't you proactively put on the spare tire instead of making me wait even longer????? How it took someone over an hour to tell if the tire could be repaired is beyond baffling to me and then to not already have the spare on is just bad customer experience.???? Took the tire somewhere else because I just dont believe that it was not repairable based on where the nail was... it was repaired in less than 20 mins and only cost me 30$. ???? Moral of the story, Canadian Tire seems like the solution is to replace...not repair and to take a long as possible.
Regularly does not have Hyundai tuscon filters. (Engine and cabin) Even though they show a stock of one almost all the time it's no where to be found as they offer to check stock at any of their other stores (10-20km away) makes me rethink wasting my time here at all.
Just picked up my order after ordering on line
Love shopping here
Easiest return I ever made. Customer Service was very helpful & provided a refund card as my husband made the purchase & I was returning the extra parts.
Good layout helpful staff
(Translated) Fast service (Original) Service rapide
(Translated) Lots of stock, but it's expensive and the line to pay is too long. (Original) Beaucoup de stock, mais c'est cher et la file pour payer est trop longue.
(Translated) Overloading, the aisles are too small for the width of the baskets. Employees also leave carts during busy hours to undo the stock which makes navigation impossible. Employees do not respect and enforce directional arrows which makes shopping a frustrating time. (Original) Surcharger, les allées sont trop petites vis -à-vis la largeur des paniers. Les employés laissent en plus des chariots durant les heures d'achalandage pour défaire le stock se qui rend la navigation impossible. Les employés ne respectent pas et ne font pas respecter les flèches directionnelles ce qui rend le magasinage un moment de frustration.
I go to Canadian Tire for the deals. If you wait, you can find whatever you want from there at a great price. This one usually has the items I want in Stock when I go. And the layout is pretty decent. Parking is also better at this parking lot.
Honestly pretty mad. I had an appointment for 9am to put my winter tires on and an oil change. An hour later they call and say my tires don’t fit my winter rims.. that’s my fault obviously so I ask if they can give me the tires that fit and I’ll pay the difference (since I bought new tires a week prior from them) instead they put new rims and told me I needed a new battery and put it in. Charged me $760. $100 being just to put the battery in. Oh and they kept my car for 5 hours and never even called to tell me my car was done.
Great service. Got our trailer tire replaced and back on the road
I placed an online order for pickup the next day then I got an email saying pick up in 2 days. When I phoned the store I received no help the first time. During the second call the following day a manager was very helpful finding out what happened to my order and making sure my new order was prepared first thing
(Translated) It's always good CDN pulls. Variety, good price, everything is there. (Original) C'est toujours bien les CDN tire. Variété, bon prix, ya de tout.
Love this place, great staff and prices are generally pretty good. Lots of sales, and their rewards program is pretty amazing. Love this store
BY FAR the WORST Canadian tire I’ve ever been in. Employees are arrogant, that’s if you can find one. And they have rarely ever had stock on what I need. I completely skip this one and go to regent now.
(Translated) Buy lawn mower (Original) Achat tondeuse à gazon
Extremely well stocked
Fast and Friendly service!! The place is easy to get in and out of. They even have a car wash.
This place has knowledgeable staff, who keep the place very sanitary
Lots fall specials
(Translated) Many things in stock (Original) Beaucoup de choses en stock
Love that my pup can come in to shop with me..
It's Canadian Tire!!!
(Translated) No stakes, the one in Beauport is better. (Original) Pas de piquets, celui de beauport est mieux.
If there was a 0 star option that's what i would give this location. Brought my car in to change tires, they did it. I started driving and it was obvious something is wrong. Bring it back in and it takes way too long for them to fix problem. Staff standing around talking. I'm in a huge hurry. DO IT RIGHT THE FIRST TIME. Also they let the phones ring off the hook without answering them
A lot of choice for a remote area. Always great service!! Fair price!!
Ok place
Need more employees in store to help find things!
Great store has what you want
(Translated) Good services (Original) Bon services
Great place BUT NO Home delivery. Crazy
(Translated) A Canadian Tire as we love them. (Original) Un Canadian Tire comme on les aimes.
Most of my visits here are usually average or normal. Definitely not memorable. But never disappointing. However, today I stopped in to ask about a battery warranty for my car. I have been experiencing issues with starting my vehicle and suspected the battery to be the cause. I was greeted by Sanchez, a polite and energetic member of automotive team. I asked if he could verify information on the battery which was purchased in 2014. He confirmed the purchase and offered to check the battery’s health with a quick diagnostic test. Once confirming the battery had failed, and the warranty on the eliminator ultra battery is 5 years from original purchase date, he processed the warranty and offered me a replacement battery at no cost. Great service.
Dishonest advertiser, grossly overpriced, customer service essentially non-existent..Can find what you need in so many other places.
(Translated) A store rich in inventory. The aisles are tight. The merchandise is there. However, there is a shortage of employees to provide better customer service. Otherwise, it is an essential big box store for the region. Looking for a job? Go wear your CV. (Original) Un magasin riche en inventaire. Les allées sont serrées. La marchandise est là. On ressent toutefois la pénurie d’employés pour offrir un meilleur service à la clientèle. Autrement, c’est un magasin grande surface essentiel à la région. Vous cherchez un emploi? Allez porter votre CV.
Great staff and great selection
Great service. Very friendly. Staff even helped me carry items to my car. Above and beyond.
Best shop for all kind of hardwares. Bit expensive.
Fun staff
My favorite! Dozens of gadgets you didn't know you needed, and a few you did.
It's a guy thing ????????????
Nice store with a warm and welcoming staff, where you can get almost anything!
(Translated) Worst Canadian Tire Jaie Known For Automotive Repairs And Service (Original) Le pire Canadian tire que Jaie connue cote automobile reparations et service
Takes forever for someone to answer the telephone when calling a department, I'm not sure if it's like that for every department, but that is my only complaint. Customer service has always been good for my experiences there
Pleasantly surprised. Not only was the work done well within the estimated time frame, but the garage staff carefully protected the seats and interior from grease and dirt stains. That extra bit of consideration is greatly appreciated. Good customer service folks - keep it up. Thx
Ok
everything for your outdoor needs and then some, the service is right up there with the best also
Store is kept clean, staff always very helpful. Very happy that we have a Canadian tire in the area.
Surprisingly allows dogs and because of their dog section. They said as long as you pick up after your dog and keep them on a leash they're more than happy to welcome dogs. Items are always on sale and what I love about the website is that it shows you the actual aisle and how many are currently are in stock. You can order online and have it picked up and ready within 30 minutes.
Great service!!!
(Translated) We find a lot of everything ???? (Original) On trouve pas mal de tout ????
Always find what I need
Great deal ????
(Translated) The cashiers are always very smiling! (Original) …
Canadian Tire! (Almost) Everything a guy could want. North Bay store always meets the standard expected.
(Translated) Hello, I was very well served with dedication and courtesy. (Original) Bonjour ,j'ai été très bien servie avec dévouement,courtoisie.MERCI
Good selection of products and friendly staff.
4 stars for staff 2 starts for customers
(Translated) Difficulty finding products in circulars a few times. (Original) De la difficulté à trouver des produits en circulaires quelques fois.
Thankyou for the service to the employees during covid. Just loved how fast all you combined made these new experiences with what all is going on in the world.
(Translated) Lots of choice in too small a room. It is very difficult to navigate the aisles with a basket. On the other hand, the few rare employees were really nice and available. The same goes for the cashiers. It's like the Canadian pull from Malbaie. (Original) Beaucoup de choix dans un trop petit local. C'est très difficile difficile de circuler dans les allées avec un panier. Par contre, les quelques rare employés étaient vraiment très gentil et disponible. Même constat pour les caissières. Ç'est comme le canadian tire de la Malbaie.
(Translated) Service in French. Very good. (Original) Service en français.Très bien.
Stood at Return counter for 15 mins while the clerk ignored us and counted her cash. She finally saw we were waiting but didn’t serve us rather saying we had to go into the other long lineup. Other staff also saw us waiting but ignored us. …
Good
(Translated) Very well (Original) Tres bien
Wide selection of goods
I shop at Canadian Tire quite offten, but have been completely disappointed these last 2 months. I get that it's Christmas and that it is busy. I currently work retail so trust me I know how annoying people can be. That being said, if a customer ask you where to find something, can you please not just point and say oh it's around isles 45. Show them where it is! 90% of the time I ask someone it's because I've looked it up on your lovely computer only for it to say "ask an associate". The reason this is such a problem is because I asked for a specific product and it was one that was locked up. When I asked the associate for help in locating the product, all he said was it is that isle over there where the lock cases are. Now that's great and all but how am I supposed to be able to buy it if you don't come open and show it to me? Anyways I really hope that after the holidays are over the service will be better!
(Translated) No (Original) Non
(Translated) Excellent (Original) Excellent
Always lots of stock, friendly staff.
Poor! Never felt so insulted and angered by an interaction so much. I’ve shopped here before and never had to leave my bag at customer service. Security guard just started the interaction by “back pack, back pack! Customer service!” Like seriously couldn’t you guys just say “Hi, ...” use full sentences and explain why I have to leave my backpack at customer service.
The service at Canadian Tire is very good and the prices are always reasonable. I wish their seasonal section would be bigger. It seems like every other Canadian tire has a huge Christmas section whereas this one has significantly less space for Christmas decor items
Outstanding service.
Clean, quaint, found what I needed. When I asked a staff member a question about my purchase, she didn't know but found the answer for said question rather quickly.
Super helpful staff :)
(Translated) Not Asser cashier my service these okay (Original) Pas Asser de caissière mes le service ces bien correct
Purchased a replacement battery, for Mazda 3 2008 GT 2.3L Auto, their computers gave me the wrong battery. Advised I had to add a 2x4 piece of WOOD as the battery was too small, they blamed me stating I was wrong and the computer is correct, even showed them the original battery core was different. They advised there was nothing they could do, as the computer is correct. I have no modifications to my vehicle and they were unwilling to help me further. Forced to go there to buy small things because of the small town, and it's always a bother to get assistance, or they lie that they don't carry something, even though I just found it on there large computer in the front of the store..called them out...then they circled back and said it must be Out of Stock. Asked if I could order it, and said no.....i'm always pleasant to the cashiers even though the part people didn't know about my battery.....still bad customer service as well.
Service department was excellent took care of the customer right away
(Translated) Average service except for cashiers who are excellent! (Original) Service moyen sauf pour les caissières qui sont excellentes !
Cannot get Automotive on the phone tells you to leave a message they will call back, they do not, going Fountain Tire to buy my winter tires.
Great staff
Hard to find staff to help, & the few that you can find don't know what you're looking for. Cashiers are friendly & fast.
I had a problem with my car. I had it boosted Saturday and again on Sunday. Drove to Winnipeg and took it to Canadian Tire on Monday. I told them my story and wanted them to check it, especially the battery. The man gave me a cup of coffee while I waited. He told me it would cost $26.00 to check if it is my battery. Okay, I said. He came back and said the battery was only at 8%. It needed a new one. I wanted to know the age of my battery. They didn't tell me. I paid $156 for a new battery and $86.00 for them to put it in!!! I drove back to where i was staying in the city and didn't use the car until the following Sunday. Drove to church. After church, turned the key... silence! I had to get a tow truck, back to Canadian Tire. I was so upset! They then are arguing with me about this man asked me if I wanted this type of check up and I declined it... which never happened at all... then they tell me well if we don't have the parts we will have to get them tomorrow... I just wanted to know why something happened! To make a long story short, they had to put another battery in then they said it was caused by some loose post on the battery... charged me an additional $33.00 and said I was good to go... I used to trust them...
Canadian Tire the one and only you'll never be disappointed
Excellent store and service
I went in to buy rims for my car and all 3 cashier's ignored me for 5 minutes while they all worked on their computers. I understand if you are busy, but there was only me in line & no one could even acknowledge my presence. Moved my business elsewher to Fountain Tire - amazing service there.
Has a decent stock of most things. If you can't find it on a shelf but the website says they got it, ask a staff member because some things are kept in the back. The staff are great! Isles are narrow so I'd only suggest a cart if necessary.
(Translated) Inventory of products meeting the needs of the region. Very few clerks on site after 5 p.m. (Original) Inventaire de produits satisfesant les besoin de la région. Très peu de commis sur place après 17h.
Just like always ! The new store owner or manager must have worked at Princess Auto before !! So much differnt stuff !! The aisles are starting to look like a Liquor Mart at Christmast !
Offers a variety of items some on sale
Love northern Ontario... All the staff are helpful and they know their stuff!
The staff are friendly, and it has everything you need for camping, to tools, to kitchenware, and car parts. Love this store.
Nefertiti and I enjoy going to our North Bay Canadian Tire. I always find all the products that I am looking for. I would be selfish if I did not mention the well polite staff. They are always so delighted to see Nefertiti and ensure that my shopping experience is pleasant. The garden center is the highlight of my summers.Because they stock beautiful flowers, rare and unusual one as well. As Nef and I leave North bay for greener pasture we will miss the kinds of service that we are use to having at this store. Picture of Canadian Tire staff goodbye to Nef/ "A look outside my window" Flowers from the garden center
EVERYTHING and mosquito coils!
(Translated) Tuesday service4 (Original) Service de mard4
Convenience for shopping and fast cashier.
Good prices
Love it ,love it, love it
(Translated) Back goods not recommended (Original) Retour marchandises peu recommandée
Found what I needed and had some great help. Thanks
(Translated) I always find what I'm looking for (Original) Je trouve toujours se que je cherche
Greeeeeat
Good variety, Canadian company deserving our business.
Great shopping trip. Cashier was wonderful
Service was great. Everything was very easy to find.
(Translated) Have done everything to serve us haha (Original) Ont tout fait pour nous servir haha
Good place to shop
Shelves are stocked well and neat, pretty good sales. Would give 5 stars but I feel it is hard to find staff at times to assist you and a seat to try on boots would be nice.
Always awesome
Great place to shop
Carry overall good quality products. Some things are really inexpensive and it shows in quality. I'd stay away from things that seems like they're priced too well. I've been buying more kitchen items from here and been pretty happy with the quality. Got a nice roster, and food scale recently. Really great selection of gardening supplies and seeds even in the winter. I usually buy my house hooks and other random supplies here.
Takes forever to find things sometimes ... ach - First World problem, I guess.
They had the LED grow lights I needed♡ Another day got great deal on vacuum 60% off♡♡♡
Normal Original parts for my lawnmower were NOT available in store. Told to go online and could NOT find what was needed. Needed O-rings and was told to go to parts counter. The Expert fumbled around for 15 minutes and then came back to tell me O-rings not available. As I was walking out of the store, I noticed a cabinet with O-rings. Staff are either untrained or they don't care to know the products in their departments. This is all to often at most stores. Poor customer service and ridiculous pricing
Very poor customer service in this location - couldn't find someone to help me in either the industrial (Shop Vac type) vacuum area NOR in the Air Conditioner area. What few staff I saw were standing around at cash, trying to sell credit cards to people on their way in, or were walking away from me when I look at them in order to get their attention for some help. So much for buy retail.
Best one stop shop
I bought something. It was great. .
Hands down the best staff. Returns are never a hassle.
The usual Canadian tire. Lots of parking
My husband and I went to the automotive department after a wheel flew off our trailer while transporting it. We waited for about 40 minutes before being served. The gentleman was just leisurely helping the person ahead of us and no one came to assist. He apologized but also took his sweet time helping us while the line was getting longer.
I don't often attend the store alone because of covid and all its face masks I can't understand anything anyone is saying I am in fact a deaf lip reader today's cashier was splendidly prompt in tugging her mask down too speak thanks your doll
(Translated) Never answer the phone for the room and garage (Original) Jamais de réponse au téléphone pour les pièce et garage
Not bad pretty busy. Definitely worth going to if you need something
It's ok, would expect more offered from a "super store"
Had everything in stock today of what i needed!!!!!!
In short- charged $93 for a rim they DIDN’T install and I didn’t need. The back story.. truck got towed in after brake failure. They say caliper got lodged against the rim. I wasn’t driving so didn’t see the damage. On the receipt there’s a charge for used steel rim, $75 plus installation, balance & hst. Apparently my rim was “damaged beyond repair due to the caliper failure”. Except the truck came back home with all 4 stock aluminum rims. They were fine, and the caliper has no damage. Clearly there was no need to install a new rim. They didn’t install a new one but used the opportunity to say the caliper failure made it unusable. Furthermore, if this was the case and the rim had to be replaced they could have installed the SPARE instead.. isn’t that why it’s there? Dishonest and shady at best. Will never go here again, not even for a nut or bolt.
went and had winter tires put on my wife's car. they didnt tighten any of the tires l, one came flying off while driving caused tons of damage. brought it back to them to fix they lied multiple times saying there was only body damage. brought it to two separate mechanics for second and third opinions and both came up with the list a mile long an dhad to threaten to sue to get them to fix all damage. worst part I've heard this has happened to multiple people in north bay.
(Translated) Good (Original) Bon
Associate went out of their way to find what we were looking for.
Your standard full-service Car parts and hardware/sporting goods store with a decent outdoor garden section as well. Picked up some good looking tomatoes and some annuals while we were there.
(Translated) A Canadian Tire is tested for the people here ..! (Original) Un Canadian Tire es testé pour les gens d'ici..!
Very big store, with lots of selection. Store is well organized, and I find it easy to navigate. Staff are helpful and there's plenty of parking. There's isn't a gas bar there however ☹️ but it's nearby on Algonquin avenue.
(Translated) Courteous staff knowledge of their store I like (Original) Personnel courtois connaissances de leur magasin j'aime bien
So big! Great selection
A very clean and nice Canadian tire
Auto shop said it would cost be over $900 to get a couple things fixed. Took it to security muffler after and they only charged $170. Go to Security Muffler for exhaust work.
(Translated) Good service (Original) Bon service
One of the better Canadian Tire stores I've been in. Helpful staff too.
It's a decent Canadian Tire for North Bay I mean what we have is Walmart other than this store so you really have only a few options if you're in North Bay and if you need your car fixed and you want to buy a shotgun shell why not go to Canadian Tire
(Translated) I always have what I look for and great service (Original) J'ai toujours ce que je chercher et super service
This is your average Canadian Tire store.
Be careful. Everything over priced and will soon be on sale at 50% off.
Great service, limited stock
This is a great Canadian Tire with very helpful staff.
I cannot say enough about the guys in automotive. I was worried about my lights dimming, and needed this looked at immediately before a trip. Dylan squeezed me in with just 3 hours notice. Richard and Garnet were extremely polite about the hilarious discovery that I had inadvertently turned on a dimmer switch. They could easily have sold me on a new alternator and/or battery, but instead were completely honest. They really did their best not to laugh at me, too. Highly recommended shop. You will feel safe here as a female customer, which can be hard to find.
Kinda a helpful staff, very easy to be in and out even after lockdown... just make sure you get there atleast 20 min before opening.
Great store , not much room to get around, so over crowded, but great stuff.
The person who served me was rude and I told her off.
Good selection
(Translated) Store with everything in hand! Very good stock. Persistent and reliable employees. (Original) Magasin avec tout en main! Très bon stock. Employés persévérants et fiables.
'Canada Wheel' I am making new naming. The products introduce a curriculum of learning in many areas that build with each years interest. I am wishing the 'path to the North' style products to have a fast assembly, however there is substantial practices to make. Might be combined with school study habits to make 'professional' approaches to bush or house projects.
I visit a hardware store daily. This isn't it. When I saw wood shims for $4.59 and then saw the identical package at Menards for $.99, I decided to do all my shopping across.
my man lives the deals they have
This is a well done Canadian Tire for its size. Well laid out. Easy to find stuff and good selection overall. Fishing Dept needs a bit more localization but not bad.
Had the exact tire and rim I needed. In and out quick.
(Translated) Five and nothing less. (Original) Cinq et rien de moins.
(Translated) It takes Canadian pulls. Change parking brake. I lost a platelet. (Original) Sa en prend des canadien tire . Changer frein dans stationnement. Jai perdu une plaquettes .
I'd like to thank them especially the tech Rob as he helped us out when we showed up at 5pm with a blown radiator and both fans. They were able to get the rad almost right away but had to out source the fans the next day. Although it took all day to get the fans (not their fault) once they showed up Rob was on it right away and we were on our way back home. Rob was very professional and helped me through this ordeal
(Translated) I propose a game - find a clerk - if ever you find one, push your luck a little further and ask him a question Good luck ???? (Original) Je te propose un jeux - trouve un commis - si jamais t'en trouve un, pousse ta chance un peu plus loin et pose lui une question Bonne chance ????
Very Helpful staff and usually have items in stock
(Translated) Always crowded aisles. (Original) Allées toujours encombrées.
I went into the store to return some some light bulbs for my car.. I did not have a receipt, the young lady at the desk, her name was Victoria, did an amazing job in helping me By searching through Receipts With my debit card and my Visa card because I didn't remember which one I had purchased them on. Needless to say she was able to verify my purchase and give me the refund... Amazing customer service ????
Great selection and service at this location and very friendly staff. Very clean and nicely organized throughout - this location is highly recommended!
(Translated) Rarely qualified staff to answer our questions :-( (Original) Rarement du personnel qualifié pour répondre à nos questions :-(
Poor customer service
No help offered. The tool i bought broke 1st use. Can Tire tools are par with the dollar store. Only difference is that you can spend more money on the same junk.
Friendly, helpful staff.
Had my vehicle detailed. They did a great job.
Worse curbside pick up ever customer service is the worse ordered a can of spray paint on April 9th at 5:20pm it's now the 22nd and still waiting to pick up my paint
Selection not as good as Vaughan locations. Propane not available after 18:00h.
An excellent CT always well stocked, clean and nice helpful employees.
(Translated) Good choice on everything and good price during the specials. (Original) Bon choix sur tout et bon prix lors des spéciaux.
Good
My favorite store. They were offering Nespresso coffee; great marketing for their brand. It worked, we now enjoy at home. Also with Mark's Work Warehouse inside, it's even better ! Picked up a pair of high-quality, waterproof Columbia hikers for the winter.
So much more than the Canadian Tire I remember from my childhood.
(Translated) Good service and nice welcome (Original) Bon service et belle aceuil
Very clean and good in store sales
Went to pick up an online order waited a bit but not too long and service was great!
Find this particular location to be a well organized store compared to others in the city. Always had good experiences with staff when asking questions or returning/exchanging at Customer Service.
It's a great store with a lot of space and a lot of options for merchandise.
Amazing, had tire issues on our way to camp and they were able to get the tires ordered in a day and installed before we had to leave for home
Came in to buy a battery the other day and the woman at service was in a good mood and super friendly , shouldn't expect any less but I've been to a ton of Canadian tires and the service desk always looks mad that you walked up to them so this was nice to see, also their price on foldiers coffee is cheaper than anywhere else
(Translated) I found what I was looking for in this location today. (Original) J'ai trouvé ce que je cherchais à cet endroit aujourd'hui.
Canadian institution,,kept up with the times,one of the stores left thats still worth a visit
Everyone finds what's needed
It was great
If they don't have it that search hard to find it for you
Fast friendly service
Canadian Tire gets 5 stars Google get zero for tracking me there
I found everything I need
Treated terribly by staff at the auto service department. Called service manager left a message. They never called me back. Will never shop there again!
Always beautiful service here, such great workers!
Always a pleasant place to shop. Knowledgeable, courteous staff.
The only place to get that you need for cottagers
Great service fast & friendly
(Translated) Find what I needed (Original) Trouver ce que j'avais de besoin
Staff couldn't help me find items I was looking for. Staff also wearing masks over their chin, not protecting their mouth or nose at all. But i found what I was looking for.
(Translated) This store offers a large selection of fishing lures and fishing gear. A place to stop when, going up to your outfitter, a member of the group realizes that something has been forgotten! The employees don't really know the products but there is a good selection of everything. Good choice of coats and hoodies, there are earthworms, and leeches. (Original) Ce magasin offre un grand choix de leurres de pêche et articles pour pêcheurs. Un endroit ou arrêter quand en montant a votre pourvoirie un membre du groupe réalise qu' il y a oublié quelque chose! Les employés ne connaissent pas vraiment les produits mais il y a une bonne sélection de tout . Bon choix de manteaux et ouatés , il y a les vers de terre , et les sangsues.
Never enough cashier open always long line up & takes to long for costumer service to help you when you ask for help, besides that there not to bad, but can improve on services
Great little Canadian tire.a bit of everything I need and more.
Item I wanted not available again
Don't ever buy something of any value or worth from Canadian Tire. My issue wasn't the product but the customer service. Purchased a $2000 snowblower, which was paid for but had to be built. Couldn't give me a scheduled time when it would be ready, was told I have to go to speak to someone else about that (with attitude). With that I told them to refund me, which they did (thank you). Went to Home Depot, spent more, was treated well, very informative associates and left with the snow blower right away.
Staff are very rude and standoffish. Many employees are walking around doing nothing, avoiding customers by walking away from them.
I like there location great staff
Went Friday afternoon not that busy abel to find what was looking for easily
These guys took the time to get my wife and I back on the road after a major brake failure in my car. Extremely good to deal with, friendly, and understanding.
Very frustrated that the hours of the store do not match the hours on Google. I googled to check if the store was still open and it said open until 9pm. I drove all the way there and it apparently closed at 7pm. Please ensure google reflects the correct hours of operation.
(Translated) A good place to find what you need in a tool. (Original) Une bonne place pour trouver ce qu’on a besoin en outil.
Very bad customer service. The most rude people work at the customer service desk. I went there and the ladies there are very rude. They didn’t even say thank you neither bothered to give bags for 150 work of things bought. Always have bad service.
Throughout the pandemic they have consistently carried workout equipment which has been amazing because every time it's sold out somewhere else, they've always got it. If you're looking to start a new home gym or add to your equipment I definitely recommend you check out what they've got, especially with 1" plates and even 1" Olympic bars.
Staff were very helpful and also advised of closest stores for sold out items.
(Translated) Bon fondly (Original) Bon severce
It's a Canadian tire only thing to say excellent
Things are good
Tiny CT store but the greatest most friendly store I visited.
(Translated) Very long to have service parts and boxes (Original) Très long pour avoir du service pièces et caisses
Smaller store, but has everything you need!
(Translated) Do not be in a hurry to pay when you go shopping there. Staff super smiling and friendly. (Original) Faut pas tu sois pressé de payer quand tu va magasiner là bas. Staff super souriant et sympathique.
(Translated) The employees are extremely helpful (Original) Les employés sont extrêmement serviable
I am working with Canadian Tyre I delivered a lots of different location the Canadian tire staff but that location is really awesome view I really like it
It's a Canadian tire...nothing exceptional but it does the job.
Have everything you could need and the most helpful staff you could ask for.
Just got a few things but the covid restrictions were really easy to deal with.. got in quickly with no line, paid, and got out with minimal interaction which is obviously what I want in these times.
Hardware store
Great store..always stocked and good service.. One of my faves.
It's CTC . It is what it is.
They tried to charge for unauthorized inspections and were disrespectful to my wife
(Translated) Best place to find everything (Original) Meilleur endroit a latuque pour tout trouver
I took a bunch of photos & sent to my contractor to ask for help. Lol. I tried to find help it wasn't available, only at the front door when you walk in. Its a very huge store, hard to find help. Maybe add doorbells to sections for help? Or lights that notify staff of that area?
(Translated) Well, see! (Original) Bien voyons!
I love going to that store to bye what I need and for the good deals
Not allowed to enter the store with a bag, any bag, even a plastic bag from another store. No locker to store your property in, have to trust the cashier will not steal it or let anyone else touch it. This is unacceptable and I refuse to buy anything from here if I am going to be treated like a criminal.
Always plenty of staff nearby for assistance. Never a line at checkout.
Good quality items, prices are competitive and staff is very helpful, they listen to your needs and then point at the items on the shelf. We bought T.V and other items. No complaints just good appreciation.
It ok
Went to the service station at the Canadian Tire in Parry Sound the gentleman at the front counter was amazingly polite the mechanic on another note was ignorant dismissive.
(Translated) They are still missing products that are on sale (Original) Ils manquent toujours des produits qui sont en vente
Unfortunately, I had the experience of dealing with Terry at the auto center twice so I can tell you with experience that this is the place you have to avoid at all costs. Terry believes in taking advantage of the people who are stuck …
(Translated) The choice of Canadians (Original) Le choix des canadiens
(Translated) Fortunately he was there, I ran out of oil for the car. (Original) Heureusement qu'il était là, j'ai manqué d'huile pour la voiture.
A little crowded as in not much aisle space, and hard to get help.
(Translated) Good service (Original) Bon service
What I like about shopping at Canadian Tire, is that it always brings me back to my childhood when my Dad took me with him, whenever he had to go to Canadian Tire. He would teach me a lot, from me being curious of what it is that we are shopping for, that I am happy to pass on the generation to my kids as well.
Tried to call the store to return the defective item today and no answer says user busy called numerous times always user busy I guess they don’t have to answer their phone during this Covid lockdown I didn’t know Picking up a telephone would get you Covid absolutely horrendous customer service Or lack there of I Called the new Liskeard Canadian tire and guess what I got through to a real person on the first try maybe they should take some pointers from a real Canadian tire store
(Translated) Always fun to be well equipped at Canadian tire (Original) Toujours plaisant de bien s'équiper chez Canadian tire
(Translated) Because of COVID there is a queue and the man who told people to come in threatened me to go outside if I went through the shelves with my mother but the other clerks were courteous. (Original) À cause de la COVID il y a une file et l'homme qui disait aux gens de rentrer m'a menacé de me sortir dehors si je parcourais les rayons avec ma mère mais les autres commis étaient courtois.
(Translated) Very well served. (Original) Très bien servi.
(Translated) Passing through Matane, breaking a muffler, not even took 15 min of their time to install at least a spindle to hold the piece up to Gaspé. VERY BAD SERVICE FOR TRAVELERS. CONGRATULATIONS TO THE WHOLE TEAM !!!! : / (Original) De passage à Matane, bris de muffler, même pas pris 15 min de leur temps pour installer au moins de la broche pour faire tenir la piece jusqu'à Gaspé. TRÈS MAUVAIS SERVICE POUR LES VOYAGEURS. BRAVO À TOUTE L'ÉQUIPE !!!! :/
I believe most of the good reviews on this place are from the people employed there or family and friends . I thought I left service like that in Ontario. The help simply ignored you or disappeared when you came close. Seems to just be a place for the workers to hang out. I'm afraid if it was my store and could only find employees like that I would just close it up. Don't forget I don't have to and won't shop there again. A bad day for them ? Maybe. On a good note the guys in the garage were exactly what a was expecting from the good Nova Scotia people. Don't forget lady's there could be someone like me in there everyday just to do a review.
I am employed by here,and the staff and management is one if not the best team I've worked with.
On y trouve de tout. Malheureusement, parfois il faut chercher un employé sur le plancher pour avoir de l'aide.
Everything I needed and more: menu suggestions for the nearby chip truck (Kate's) plus recipe ideas for blackberry jam! I didn't see a lot of people on the floor to help, but the store was well organized and I found what I needed.
(Translated) Same quality goods as elsewhere, good clerk services but cashier service could be faster. (Original) Même marchandise de qualité qu'ailleurs, bon services de commis mais service au caisses pourrais être plus rapide.
Great customer service!
Nice store and easy to get around in. Staff (Parker) was very helpful.
Love to shop there
Great store, convenient location, friendly staff, well stocked shelves
Great shop for all your hardware, camping, household, automobile, and fishing goods. Prices are very high. Only sale prices are reasonable. Hope they improve in their pricing. Employee was friendly and assisted us very well.
Was looking for a snow blower, was told there's no delivery. Said "Okay, that's cool. I'll pay for it now and grab it 24-48 hrs from now when I've got a truck lined up." I was told they can put a sold sign on it, but they may still sell it anyways even if I paid for it and that's that. Hamelins had the exact snowblower, exact same price plus a 50$ mail in rebate, its put together on site so you buy new instead of floor models AND gave me half price delivery. All I wanted was for CT to shut up, take my money and hold it til tomorrow and instead I ended up with a WAYYY better deal from Hamelins. Thank you for the silliness, I would have wasted so much money with you guys. FIVE STARS FOR HAMELINS ON AIRPORT!!
Very friendly n willing to help, covid guidance was great. Only complaint is that the exit in automotive so if you only go in to browse u hv to try n work ur way thru the line at checkout jst to get to a exit.
Good service crasy customers
Canadian tire rocks!
This store is clean, organized and the staff are efficient and courteous. The prices and quality of their merchandise is great.They also stand by their products and if a return is necessary, customer service is quick to rectify the situation. And no, I'm not related to anyone who works there, I am just honestly impressed with this store!
Website and store computer shows 6 in stock but not on display. Very beautiful help desk girl called warehouse to check for items with no luck. Manager on duty Vermilion location Winnipeg Thursday July 25 2019 just after 8pm was asked by help desk if he can help look for item. He (short, baldy, dressed awful as manager and doesn't look presentable) went to look and came back less than 5 minutes after saying..."it must be still in a bin, come back in 2 days!" he said. What a moron. He just went down the aisle and back because store was closing in an hour. Didn't get his name but he shouldn't be working for your company. Felt bad for the help desk girl who was willing to help me. Lesson...change your scanning system. If it's still on a bin don't show it as it's in stock. Scan item once in the store and only then it can be said item is available for sale. Get rid of that store manager. He works there only to receive paycheck. Shoppers beware....there are other places to shop other than Canadian Tire.
Find the stuff your looking for. Good staff!
Good
curbside is awesome and perfect for today's problems.
We shop CT regularly, I wish their return policy was little better. Great store.
Fully equipped CTC
Not bad but dont try to get a refund if you re out of town, they make you wait for days.
Great selection
(Translated) Very well (Original) Très bien
(Translated) Very good service (Original) Service très bien
The staff was competent and courteous, helped me find the item I needed quickly
Great staff. Good selection. Nice lit isles. Good sale prices.
(Translated) It's okay (Original) C ok
(Translated) Jean-Simon in the garage is a pearl. Professional service and warm welcome. (Original) Jean-Simon au garage est une perle. Service professionnel et accueille chaleureuse.
Good selection for a small town store.
A little on the expensive side but if it's car related is a good chance they will have it. Also love the many departments, they have everything you would need
(Translated) I found it very Canadian. (Original) J'ai trouvé ça très canadien.
I enjoy shopping at Canadian Tire Parry Sound. The staff are friendly, knowledgeable and helpful. As expected theres tires, auto parts and service for your vehicles but thats not all. Isle 8 is packed with RV.,and trailer accessories, wiring kits, light kits, towbars and balls. Atv and snowmobile accessories and belts covers etc. Sporting goods isnt only about summer and winter sports like hockey, baseball, basketball. Theres racquetball equipment, golfing equipment. Hunting ,camping and year round fishing equipment. Bikes,exercise equipment. Darts and billiard supplies. Pools and pool products. And fun in the sun with boating supplies and inflatables and towables for all ages. Theres just so much. Hardware. Tools. Plumbing. Electrical supplies Tv and appliances. Housewares. . Pet supplies. And Seasonal has everything from garden supplies . Bug sprays. Pest control. Gardening equipment. Patio equipment . Solar lighting. Snow removal and plants .lol omg even live exmas trees in winter. Well theres soo much more. But must add that the cashiers are great too. Im going to catch my breath lol and will close by saying check out the great sales. And don't forget to grab some chips and / or snacks and pop or water . Yes they sell that too,so grab a cart and flyer and enjoy your visit to Canadian Tire ParrySound
Good selection of the tires,camping gear and friendly service
Great service friendly staff. Found everything I needed
Go spend some money and get Canadian Tire money in return. This is the best place in town to get all your outdoors activities stuff, and so much more. Other then stock on the website often not being accurate, its all good.
Went inside for a bike and lock today. The staff were super helpful and friendly. Before I entered I noticed leaves along the front curb. By the time I was leaving they had someone sweeping them up. Great place to get almost anything you need.
It takes forever to find a staff member to unlock the growing number of glasses cases in the store. Also not a fan of their backpack policy—my bag isn't much bigger than the average woman's purse. I'm a year-round bicycle commuter and student so all my belongings are kept in there; laptop, ID, money, camera. I would never let them touch my car, let alone a lawnmower so I cannot speak much to their auto service. However, given my small encounters with them I can confirm the rudeness, and overall poor knowledge. I've entirely given up on Canadian Tire - Southdale.
Great selection
(Translated) It's a Canadian Tire ..... You know ???? (Original) C'est un Canadian Tire..... Vous connaissez ????
I come to service my car and Thomas who works customer service there as always been thorough with me. Will definitely come back
Terrible place too shop. Staff don't know where anything is.
Convenient Highway 17
Great selection of items clean wide aisles. Specialty selection of quality tires.
waited two weeks for my order. right before it was due to arrive it was cancelled. called customer service and cant get any answers. They are available so I ordered it again. see what happens in two weeks...
It was a great visit ,had my tires exchanged, while that was going on I was browsing the whole store, found some little gifts and others ... thanks Canadian Tire
(Translated) Thank you for the service (Original) Merci du service
Large selection of product. Couldn’t find staff help anywhere.
Excellent service
usually has what you're looking for, but the customer service is VERY poor. the majority of the time, the staff has no real idea on what to do if you go to them with help. it's rare to find someone who has any real knowledge. the customer service is poor. if you ask someone something, they tend to act like you're inconveniencing them. and don't even go to the customer service desk. had an item to exchange. was a birthday gift, so sadly no receipt (my own fault with that one). the item had been bought a couple of days prior to my birthday, so I knew the price bought at. they offered me 80% less than the value, the lowest sale price within the last 12 months. nice scam. so, returning the item for a full refund, and will start doing my major purchasing online or elsewhere. maybe i'll buy bulbs or something if I need them, but this store is the worst.
My favorite place to be on any day of the week. However customer service in the auto parts side is horrible. Not very happy when customers have questions about their vehicle. Sorry to inconvenience them while they are at work and all.
Always a pleasure
Great staff. Very helpful...distancing. masks. Clean store good prices
the deals rack is ten times the price of gravenhole and never seem to have what i need..... un knowledgeable staff.
No help .
(Translated) Always well served (Original) Toujours bien servi
Went here for 2 years for everything. Lots of work lots of sitting with my dog with me. Then the day came to do an inspection and oil change knew I needed front end work and tires. Then was asked to leave cause I had my dog. She is quiet and spent lots of time there. Blew me away. CT Corp office refunded $100 and sent me to Regent who took care of me, $2200 they lost out in service work. Regent owner loves dogs.
Bust on Christmas lights, tree stands and tree skirt.
(Translated) Very good service (Original) Très bon service
Meh
I purchased a brand new CCM mountain bike with a child carrier, two helmets and a lock system. The first time I rode it, the suspension gave out within minutes. Then the brakes were acting up. I brought it back and they refused to exchange it. They said they could repair it, so I had no choice but to let them repair it. Two weeks later the tire almost comes off while riding it, the brakes also hit the tire while riding it, making it extremely dangerous. Also the bike makes all sorts of noises while riding.The suspension is still not great. I went back to the store once more and they said they would not exchange it or return it. They need to try fixing it. I couldn't believe it, a brand new bike with so many issues and they still refuse to return it!!! What kind of horrible service is this. pathetic. They tried blaming CCM on this policy but I called sportscheck and they said they always accept returns on the same bike. No repairing. I regret buying from Canadian Tire... I am so disappointed...I use this bike every day to get to work and to pick up my son from daycare. Why doesn't Canadian Tire care about their customers!
Hard to find items, often out of stock.
In 2019 I bought tires and gave a good review, but today I was told they sold me tires from 2015 and the cables inside of the tire are broken or moved. So I thought this could be a warranty issue. But was told the wear makes it not possible. But the only reason why it's worn is because the cable snapped. Thanks Canadian Tire. Was going to buy new ones from you but after this never again. I know it's not going to make a difference in your business, but hope more see this and avoid your business
Well stocked, good staff.
Lots of items at good prices. The staff is friendly. I appreciated their approach to covid shopping needs.
This store has everything you would expect at a Canadian Tire! They’re decor and seasonal items are always top quality. Don’t normally shop at Marks Work warehouse but we got some good quality compression pants. The staff at the counter was super friendly and helpful answer questions about the new triangle rewards and how I can put my paper Canadian Tire money onto it. Great store, well stocked!
It took a while for the staff to find what I was looking for but very friendly unhelpful help me take everything out to the vehicle I would recommend it
Canadian Tire is my favorite store in North Bay
Helpful staff great service
Friendly, helpful staff. Had my order ready for me (all I had to do was pay and then we loaded & I left) right before close (only time I could get there), very nice and funny. Great experience ????
Great repairs
Shopping for an exhaust fan at Canadian Tire. Not once was I offered help, which I needed, nor was I able to find any worker to help me with my selection. Was not pleased. Canadian Tire was never like this before. Sad.????
????????
Friendly staff
(Translated) Slightly slow service (Original) Service un peu lent
(Translated) The employees are warm and courteous. There is nothing missing in several areas. Nice department store. Excellent after sales service. (Original) Les employés sont chaleureux et courtois. Il ne manque de rien dans plusieurs domaines. Beau grand magasin. Excellent service après vente.
Chris in the automotive department was more then just accommodating and helpful, he went out of his way to make sure I was taken care of. Knowing we were in a bind he did his best to ensure we got back on the road asap, and everything was running smoothly. I Highly recommended Chris at this shop.
Employees worked together in the Hardware department to get me the right tools for my tool belt and let me know when to expect great deals on hardware.
I had visited this store on 30th December around 5 pm to change my winter tires. The man at the service counter was very polite indeed. He took all necessary details. He even took my keys to check the size of my tire which was very impressive. He also a gave a quote to which I had agreed to. I then went to the customer service desk to get the Triangle card which was processed instantly, and they gave me a slip with a bar code to scan. The man at the service counter said he has noted everything and asked me if I can drop my car on Jan 3 at 8 am for the whole day which was ok with me because its a holiday. On Jan 3, I woke up at 6am(on a holiday) . Upon arrival, I was told there is no schedule for me in the system that matches my details. The lady searched with my name phone number and name but nothing! I had to go over the whole procedure and when I went to pay for my tires, it looks like the bar code which they gave when I registered for the triangle card was only good for that day(which wasn't told to me either) and looks like I have to wait for the card in the mail. I don't understand why aren't people speaking?. The whole incident is insane, and I will never for sure visit this location ever!
(Translated) Everything for the garage (Original) Tout pour le garage
Probably the worst CT I have ever been to. Low stock, aisles are often cluttered and some staff at the till are not very friendly. Also the hours seem to be much less than other CT stores.
Had what I wanted, fast service.
Always a good time and lots of stock to pick from,friendly staff,quick pick up.
Purchased a Curbside Pick Up on Thursday Morning. No email to pick up item. Father in Law went there Friday afternoon and was refused a follow up. Terrible!! it's now Saturday and your closed till Monday. Save yourself some time and order online. Delivery will be faster then them. ALSO called Friday 8 times and NO ONE EVER picked up. I understand its a different time but its been a year now and this location fails on all levels of customer service. First Canadian Tire I can say functions like a disaster. Terrible.
Easy to navigate. Friendly staff!
Store was clean and product displays were full, bought us an Instant Pot! Looking forward to eating yummy meals!!
(Translated) Very nice store, very good service and for advice???? too ..... Practical ☺ (Original) Très beau magasin, un très bon service et pour des conseils???? aussi.....Pratique ☺
Like most stores now, getting told I can order that in for you and not having it in store. Canadian Tire still not as bad as place like The Source but still frustrating though.
Good store
Appreciated the quality of service I received here. The automotive staff were friendly, kind, and helpful with the repair of my tire.
''..['.'....
Nice staff, and more stuff in stock than the North Bay store.
Great customer service!!
(Translated) I only go when I really need it because I hate this place. The aisles are still bogged down with goods trolleys, the staff is either non-existent or unaware and the smile is also not very present on the part of the employees. (Original) Je n'y vais que lorsque j'en ai réellement de besoin puisque je déteste cet endroit. Les allées sont toujours embourbées de chariots de marchandise, le personnel est soit inexistant ou soit peu aidant et le sourire est aussi très peu présent de la part des employés..
The store was small, but that is forgivable.
Went for bicycle got it
The store is way too small. The aisles are annoyingly narrow.
Nice store, not too small or too big. Fairly complete and we'll stocked. Easy to locate and to get in and out of. This location also fills propane, including being able to fill tanks that are not remove able from big rigs. A little snug getting around the fill station if folks have parked near it but very doable. Very friendly and helpful staff as well. The one thing I wish is that they would set up a service to deliver large items, like a shed. I know we are an hour away but that kind of service means a lot to us and we would be willing to pay a reasonable fee for it. I highly recommend this store.
(Translated) Good automotive service (Original) Bon service automobile
Predatory pricing still in effect!! If its not on sale don't buy it. I purchased 5 litres of synthetic Pennzoil on sale, $29.99. But wait you need one more litre for an oil change and that will be $13.99!
Good size store with helpful staff and a great selection of goods.
(Translated) I prefer elsewhere the parking was not clean emptying of cars. there are people who have no respect for the environment (Original) J'aime mieux ailleur le stationement étais pas propre vidange des auto . il as du monde qui on pas de respect pour l'environnement
I was able to order online and pick up my or safely from my vehicle. I would like to thank this store for keeping us safe.
There the best store very friendly and helpful
Decent selection of products but not the friendliest staff
Not really too sure how we can rate CT. Everytime I go in the staff aren't playing the avoid customers game or using the Canadian Tire slogan "That isnt my department." The staff are friendly, always seem to be available when you need some help. This is a good Canadian Tire.
Always well stocked
Never any cash lanes open, usually 5 to 10 customers deep at one cash. I hate going there.
The cashier took the time to check the latest flyer and get me a 40 percent discount, outstanding, above and beyond, loved it.
Never take your vehicle here for service!
Good fishing section
Very great service in the garden center. Though there wasn't a lot of annuals when I was there.
Customer Service is awful. Can't even return my product. Even other stores accept used product but not Canadian Tire. Only had it for one day. Never going back there ever again. Don't want to waste my time and money.
Great store they're almost always have what you need in the prices are good they have some great sales
(Translated) I unfortunately could not find what I was looking for but I ended up buying electric batteries. (Original) Je n'ais malheureusement pas trouver ce que je cherchait mais j'ais finalement acheter des piles électriques.
Great service and over all pretty good location.
Great place to shop. Good selection
The staff is pretty nice here, more so than other Canadian Tire's I have been in.
(Translated) A very large store with a lot of equipment for the outdoors, hunting and fishing. (Original) Un très grand magasin avec énormément d'équipements pour le plein air, la chasse et la pêche.
We needed to buy a gas cap. The gentleman there was very helpful and went out of his way in helping my husband to find the right one as we have an old diesel model. The one you gave us is perfect! Thanks ????
Just another C.T.C.
Used to be a tool shop but now I can go there and get a pellet gun, 4 quarts of oil and a dozen eggs
Cashier offered head, perfect....????
You can get just about everything you need for a reasonable price. Of course, going for the cheapest items doesn't necessarily give you the best quality.
Would be more convenient shopping here if the store updated item locations on the website, can never get find which aisle they're in. It's worth the extra trip to go to a store that has these things listed so you can get in an out quickly without having to look around for 30 minutes to find one thing.
I loved shopping here today. This store has an astonishingly wide variety of things needed for a home, all at great prices. Aisles were well marked, and employees were efficient, courteous and professional.
(Translated) Lots of stock. But to be told that we can pack three canisters of propane when there are hundreds of them singly in 3-Pack Cans It's pretty ordinary ???????????????? (Original) Bcp de stock. Mais me faire dire qu’il on pu de pack de trois bonbonnes de propane quand il en a des centaines à l’unité dans des Boîtes de 3-Pack C’est assez ordinaire ????????????????
Very clean, covid aware
Auto service: 1) made appointment for for an alignment and wheel balance at 10:00am, my car wasn't taken in until 11:30am. I had to go complain to get them to do anything with it. 2) after waiting, I am informed my car is too low to make it onto the alignment machine. I ask if they can still balance my wheels. They said yep. 3) wait wait wait....all done. Go to pay, guy tells me they only balances 2 of 4 tires...I said, don't worry about it because I had other things to do. 4) drive the car, vibrations are worse than ever....went back the next day, got my money back. 5) now I don't feel safe to drive my car because it shakes so bad. I need to take the wheels off and take em somewhere else because I won't be driving it like this.... Good times crappy tire! 2nd time I've had them do work to my car in 20 years....fail on both attempts, fool me once...
Auto service with Zero customer relation. No problem to get service if you reserve it few days earlier. But don't walk in and expect to get help on an urgent matter. They simply don't care. 10 minutes later, I stopped at Ok TIRE AUTO SERVICE. Dave with a welcoming smile takes 2 minutes at no cost to resolve the issue. So, I reserved my next Oil change and brakes replacement on the spot.
Help is scarce.
Friendly and knowledgable customer service, well stocked for cottage and vacationers.
Most csrs are awesome, friendly and very helpful. Others useless. Feast or famine. Its the only one in town. Still my favorite store to spend money.
They never seem to order the products that a show in their weekly flyer. Something is on sale and they only have 1 or 2 in store.
They are always pleasant , help full and it a very clean store.
(Translated) A store very well maintained and pleasant to visit. The staff is courteous. (Original) Un magasin très bien entretenu et agréable à visiter. Le personnel y est courtois.
Selection always seems out of stock.
Always have great deals.
Staff sometimes seem to see customers as an inconvenience. But they are polite and efficient, and the store is well stocked and often has attractive sales. The automotive parts and services departments are always very helpful.
Paid 500 dollars for a new bbq and tank then had to wait over 15 mins in the pouring rain for them to come out and fill the propane tank. They were supposed to get someone out "right away" when we bought it... called 3 times before someone came out. Horrible customer service
Auto service department--Shame on you!! We broke down in Nov and had to leave our car there to get repaired. They replaced a coil and a spark plug. Since then I have broken down twice due to the coil coming off the spark plug. We realized last night that the mechanic had broken the bolt that holds the coil on. It was also written on the invoice. The bolt should have been removed once it broke off-now nothing can go in and hold coil down. They won't fix the issue without a cost to us and since it was broken there, should have been drilled out at the time. I don't feel the labour cost should be on me.
Good place
Great Prices
It had what I needed at a great price. Can't ask for more.
Well ... it's Canadian tire , so you got to stop there . Always need something for your vehicle at a good price. :)
Help me out big time
(Translated) Do not be in a hurry ... (Original) Faut pas être pressé...
Ok
It's Canadian Tire.
????????????????????????
(Translated) Not worse (Original) Pas pire
Loved it
(Translated) Beautiful place and very kind cashier (Original) Belle endroit et caissière très gentille
They always have what I need but they never seem to have enough people on the floor to help with finding things.
Store is well laid out and generally clean. Some staff are great and very helpful however some run when they see customers and act like helping people is a huge inconvenience. Some should not be in the customer service industry.
(Translated) Good (Original) Bon
Good shopping experience
(Translated) Super friendly staff (Original) Personnel super chaleureux
(Translated) Found everything at canadian pulls and especially good service (Original) Ont trouvé de tout chez canadien tire et surtout du bon service
Just your average Canadian tire.
Great selection of fishing stuff
(Translated) You can find everything there. (Original) On y trouve de tout.
Staff is great and helpful
I went in to the auto shop they were so nice and I am a young girl and wasn’t sure what was wrong they seemed to take care of what I needed so I took their advice. I trusted them. I shouldn’t have. After they addressed the main problem I came in for the man came out and told me my brakes are so bad I shouldn’t be driving and I immediately needed them to be changed. I said I had them inspected a few weeks prior at ford and he said they were horrible I needed them changed right away. Then I said I have the for pack where I can get free brake replacements at ford. He said hey were so bad I shouldn’t be driving there but I knew I had an inspection done a few weeks ago so I figure I’d take it to ford. When I got to ford they told me my breaks were fine and I probably have another year or so before I need to replace them they asked why I thought I needed them changed and I said Canadian tire told me they were so bad I shouldn’t be driving. I also told them what I paid to have the other work done. They were so shocked they had taken advantage of a young woman like me. They said they overcharged me a huge amount for the work I had done and then lied to me about my breaks. I had ford write up a statement and I sent it to multiple people at Canadian tire and no one ever replied. So not only did they overcharge me and lie to me and about my breaks but I then had to pay ford for taking my tires off when there was nothing wrong. They went to change my brakes and didn’t need to so now I had two bills to pay for something that apparently should have costed me about $20 to fix. If I ever need work done in north bay I am never going there again. Made me sick what they did and how they took advantage of me. Made me not want to shop in any department of the north bay Canadian tire again. Do not recommend.
(Translated) Good discount. (Original) Bon rabais.
(Translated) Service (Original) Service
Good customer service. well maintained place and you can get everything you want for your home and automobile.
Went to get my winter tires there, great selection and I dealt with a good sales man. Whoever when I came back to pick up my vehicle the salesperson tried to tell me that my breaks were worn out and needed to be replaced. This was not the case as I brought it to my local mechanic which I trust and was told my breaks still had lots of life in them. When dealing with Canadian tire mechanics stick to simple stuff like oil changes and tire rotations and don’t get caught trying to get up sold. -Eric
Young staff but they're very friendly and usually helpful. The place is clean and easy to find what you're looking for, provided they stock it.
General manger has incredible customer service skills! Very knowledgeable
Will never shop here again, actually. Manager and staff discriminate against medical mask exemptions.
They've got what you need. Quality goods and helpful staff.
Typical Canadian Tire. Friendly staff, quick checkout.
(Translated) A beautiful tv that I bought (Original) Une belle tv que j ai acheté
Man bible
Good store, good prices, my only complaint is the younger staff is sometimes hard to find for help out with extra heavy items. Great automotive service department, always helpful above and beyond.
They were sold out of what I needed and maybe 2 weeks before they would get more. Is the norm at our Canadian Tire . Rain check.
I am full time URIDE driver and need change my tires now because of one of tired is inflated and they not have size to match it now I have to go home with no driver job today so have to find new tires one of other garage tomorrow ????
(Translated) Lots of goods good service and price very good (Original) Beaucoup de marchandises bon service et prix très bien
Great service
(Translated) we see no aisles these really good (Original) on voit personne des allées ces vraiment bien
No staff found to unlock a cabinet for headlights. I had to wait at the battery station. More staff needed. I hear this as a frequent complaint about Canadian Tires. No staff to be found when you need help.
CT had what I needed!
Excelent Store, for looking anything else, in específic outdoor sports and tecnology for home.
Had what I was looking for at reasonable prices
Luckily for them, they have a lot of stores with a lot of products. I've lived across Canada and am amazed that every single Canadian Tire employee has the natural ability to avoid their customers by any means necessary, and infinity more amazed that they can spend their days surrounded by products and manage to learn nothing about them. In a world where hospitality is the foundation of any business, I applaud Canadian Tire for their rebellious stance. *slow, slow clap*
I was walking around just looking for a good few minutes before I was noticed and asked if I needed assistance. I sure did but wasnt in a hurry so I was exploring aisles. Very great experience ????????
Always great customer service
Had a hitch installed and it turned out alright.
(Translated) It was a long time since I had not been there because of bad experiences ... this morning I never need a light for my self. I bother to go to the counter of the rooms to have the good ... I arrive at home 30 km away ... it's not good ???? it's a shame ... it happens too often..you just lost me as a client again for a nasty bout???? (Original) Il y avait longtemps que je n'y était pas allé à cause de mauvaise expériences...ce matin jamais besoin d'une lumière pour mon auto.je prend la peine d'aller au comptoir des pieces pour avoir la bonne...j'arrive chez moi 30 km plus loin...ce n'est pas la bonne???? c'est dommage..ça arrive trop souvent..vous venez de me perdre comme cliente encore pour un méchant bout????
Always have what need great and knowledgeable staff
Everything we need for electrical is here.
Nice place. The amount of firepower in here makes it a little too 'murica.
We needed new tires for my wife's car. I bought 4 on line from our local CDN Tire. We have 2 sets of tires. Winter and summer. The winter tires were on the car and I bought new summer tires to be put on the summer rims and then onto the car. Seems pretty straightforward. Well, I picked up the car and they put the new summer tires on the old winter rims, threw out the winter tires and the old summer tires were still in the back of the car. Once I brought it to their attention, the service department did everything they could to rectify it, which I appreciated. They went and found my winter tires and finished the job correctly. Mistakes happen and the service department handled it correctly. I am giving 2 stars for that but deducting 3 for the actually work and what happened after. My wife drove less than 8 kms (7.5KM according to Google Maps) and her car was violently shaking. She pulled over and called me. Immediately I checked the lug nuts. All of them on every tire were loose by at least 1/2 a turn of the wrench. My assumption is that they put the tires on the car and hand tightened them only. While I am not one to make accusations, I pondered if the technician did this on purpose. One mistake I can understand, two I start to doubt. Especially since it was all 4 tires that needed to be re-torqued. For anyone else, please double check the work. For CDM Tire, please ensure that the work is done correctly. Lastly, I spent 3 years working in a garage / gas station and where I learned many basic skills on car maintenance. This was over 20 years ago and we never let a car leave the garage without checking the tires. That was one of the jobs for the junior attendants. No matter if the tires had been changed or taken off, you checked the lug nuts and tire pressure and had to sign off that it was done. The last things the owner wanted was for someone to have an accident and the last place to service the vehicle was his business. We all took pride in that.
Products are good but needs more selection
Great service amazing staff that assisted me with all my needs. Will come back for sure.
Very organized and not to busy in the morning. Staff were friendly and helpful.
Super..went in and out
(Translated) Really good. (Original) Vraiment bien.
(Translated) Impeccable service. I have nothing else to say. (Original) Service impeccable. Je n'ai rien d'autre à dire.
Could have better staff to assist customers
This review is for the service shop. Made an appointment at a specific time to have a very simple safety re-inpection done. Upon arrival at the specified time I was told I'll have to wait 'maybe' an hour before my car gets in... What is the point of a set appointment if your treated as a walk in? Time is very valuable and they have no respect what so ever for the customers time, just brushed right off.
Aggressively useless. I'm swearing off Canadian tires just because of this location.
(Translated) Super service, employees always smiling (Original) Super service, employés toujours souriant
Good place to shop car pieces
Friendly staff today. Had the fishing equipment I needed and more
My favorite place to check out a wide selection of knives and accessories. Also had $800 tensile tree tents for $149.99
Great store, great variety. Well stocked. Well organized. Best self serve machines in town.
I wouldn't recommend using the garage to anyone. You get ignored at the front desk until they realize that you've been staring at them long enough. They never bother to call you when the vehicle is ready or for anything else. The mechanics aren't very experienced and take forever to diagnose problems that aren't routine. They charged me for an estimate without advising me first. You're better off going to Warren.
Good parking, helpful staff..
They have drano
(Translated) Their draws are not even Canadian (Original) Leur tire sont meme pas canadien
Great store
This place is huge. Never saw bigger Canadian Tire in my life. Everything is geared up for Marine lines. Good friendly staff.
Had our 2014 jeep Cherokee repaired here two weeks ago. Awesome job of installing a new wheel bearing quickly by getting needed part from local Napa store in Parry Sound. We were faced with trying to get car to nearest dealer at least one hour away so saved us time. Watched all the mechanics engaged in completing their work. Top notch customer service-friendly and efficient. They kept us informed. With a triangle card, you can pay no interest for a period of time. We always come here for seasonal tire changes and oil changes as well.
I always find what I'm looking for! Love to come here for Christmas things. Surprisingly a lot of different options for decorations, lights and toys!
Nice store but many flyer sale items out of stock.
Great store love the vast selection.!!! can't say enough about Canadian Tire.awesome people there.
I have been to many Canadian Tires, Toronto, Barrie, Scarborough Etc, the one in Parry Sound has the best staff, most helpful. Great service!!!
This store didn't have what I needed
Nice people
(Translated) Department store a little overloaded (Original) Grand magasin un peu surchargé
They take care of you
(Translated) Ordinary (Original) Ordinaire
The staff is ok but could stand to be a bit more polite Often short on the items on special
(Translated) Very good service (Original) Très bon service
We just want to sincerely apologize to Canadian tire for our mistake of posting on their wall without findingout first what createdour problemin the first place.. Me & my husband MacKenzie MacLean did run into car problems, but not on the account of Canadian tire in Porthawkesbury N.S! This place is our favorite store on the island. We never had problems with this store or the people . The manager Tim , went up & down for us today and resolved everything for us very efficiently. Yes they're that fast! We are amazed for all the tim & his team did at the Canadian tire shop in Porthawkesbury N.S.
(Translated) Excellent customer service (Original) Excellent service à la clientèle
Love the store, but the staff are awful. Either they promise to call you back, and they don't. Or the staff have no idea what they are talking about and zero advice on their products. If I could, I would give the garage a 4 stars. They are amazing and very helpful and honest.
I just needed somthing they had so I stoped in
Has good deals but is hard to find someone to help when trying to find something
(Translated) Very good ! Courteous employees and very nice cashiers !! (Original) Super bien ! Employés courtois et caissières très gentilles !!
Correct
A chipmunk ran over my foot in the Garden Centre in 2012 and Ive now forgiven them. North Bay CTC in the COVID era is actually very safe and following safety protocol. Friendly staff, and chipmunk free in 2020!!!
Nice big store with a far better sportsman section than the store in Sudbury, staff are friendly and helpful
When you walk up to the till because your open do not ignore the people standing in line waiting for you to help them. Not very friendly staff here. Time for better customer service.
Stock is low in pool supplies
I had a problem with the customer service at one of the Canadian tire stores for exchanging a defective hot water flask. After talking to the customer service, they resolved the issue. One negative point for the customer service at the store and one positive point for the support on the phone.
Great Canadian Tire. Lots of spring goods. Firearms etc. Love it.
Great customer experience, staff always willing to help, and product selection is great.
Great just greatest
Went shoping there when i worked in the area, 1997-98. Wery good store.
(Translated) Excellent regular deal (Original) Excellent deal régulier
(Translated) Good (Original) Bien
(Translated) Very good service in the garage, respect for the appointment schedule and satisfactory results (Original) Très bon service au garage, respect de l'horaire des rendez-vous et résultats satisfaisants
Long wait times @ checkout during my visit
Had almost everything I needed. Check out was fast. Getting pricey here
Dont get your car fixed at this location
Great carry out service of our online order. They put the bike right into our car. Sadly they are so far behind that they are pausing online at this location until they can catch up
Kid didn't know what an outdoor fry pan is.
The best staff at this location!!!!
Quick checkouts. Very friendly
Add a few years to your lifespan and avoid this store location! You'll get better service, walking in the woods, from tree stumps! Do you have a valid medical exemption from wearing a mask? Too bad! You'll get kicked out of this store anyway by Chris Labelle (a short, tubby, redhead guy)! Do you need help finding an item? First, play hide and seek in order to find an employee! Do you need service done on your car? Hope you were looking for a different hairstyle because you'll be pulling your hair out dealing with these guys! Do you have any questions about a particular product? Better off using a magic 8 ball... "without a doubt". Ever wonder what would happen if people ingested too much fluoride from town water? Welcome to the Sturgeon Falls Canadian Tire exhibit!!!
Never have "on sale" items in stock. Can never find a sales associate. I try to shop local, but it seems CT wants me to order online!
Canadian tire is the k mart of the rainman
It us what it is
(Translated) Good service, friendly staff (Original) Bon service, personnel accueillant
I was there yesterday (Friday 16th April) for purchasing a bike and some accessories close to it, the staff member William was extremely helpful, kind and knowledgeable. I had an awesome experience and would definitely return for future purchases!
Great service they repaired our flat tire immediately without appointment.
Good selection, this one doesn't check your bag and receipt as you leave which I appreciate. I know theft is a big problem but come on! If I was stealing I wouldn't have a bag and a receipt!
Good
My favorite store! It has everything a person needs...lol
Good store
Great service and well stocked
(Translated) Need a tool? This is the place (Original) Besoin d'outil ? C'est la place
Good gas
Smaller location but has everything you would expect to find at a CT.
(Translated) No place outside to leave the baskets after going to the cash register !!! (Original) Pas de place que dehors pour laisser les paniers après avoir passé à la caisse!!!
The man at the parts counter was very nice
Its a nice place to have everything you wanted. But I think price is little high. Other then that its a very helpful place
Out of black paint tone... Out of riding lawn mower filters... Brought in old battery with the tag. Refused to return 20$ deposit for battery I bought last year... they found my purchase on their database but insisted a receipt was necessary as evidence of purchase. Staff were friendly and helpful. Automotive guys solid and knowledgeable. Manager unhelpful and unapologetic. After spending a lot of money over the years at this store, I would have been happy if management made any effort in troubleshooting with me; rationalizing their position; or were even a little apologetic. I will make every effort to take my business elsewhere in the future.
(Translated) Lots of stock, close to all services! (Original) Bcp de stock, près de tout les services !
(Translated) Good store for home and the outdoors (Original) Bon magasin pour la maison et le plein air
Enjoy shopping here, they have all sorts of good home/auto repairs
(Translated) Good (Original) Bien
Always friendly, great prices and products. The staff at this location go above and beyond. Thank you
Remove masks on employees if you want to retain your 5 star rating. You only get this rating for killing it on hunting and fishing equipment, double down on the latest and greatest please. Managers Get on the phone with Clam and Vexilar and Garmin and Frabil and more importantly the small business ice lure makers. Do us fishermen a solid and we do you a solid, and have you seen the meme of the fishing Guy Making it Rain when it comes to hunting and fishing equipment. Double Down. IF you don't double down, I'll put in a "mini Bass Pro Shops/Cabelas" where the old Sears used to be.
Fish finders, DeWalt tools, apparel, etc. Pretty versatile store. Their shop is pretty fair too.
Smaller location but a good selection. Staff went out back to find an on sale item for me that was out of stock on the shelf.
Great service and selection
Went looking for flowers with my sister for her garden ....
Very big Canadian Tire. Bigger than any other Canadian Tire I've been to
Excellent staff very friendly
Well I've got a lot to say.. this is the branch I choose way back 2014 because of the diversity and nice people in the sale department however, I tried to be quiet for 5 years but because of the quality of service I had I need to say something. 2015 was the year I was here to purchase under parts of the 1998 vehicle I own. A lot of money was spent buying parts that was installed in my car but because I was given wrong parts, I keep coming back to them for trading. How would you missed a part that I ordered if you only had to put it in the computer the year, brand and model the car that I own? Never said a word back then. Fast forward. Year 2020 month of December. I don't own no more the old car. Because I love to shop in this store I came back again to purchase size 20 winter tires and new sensor. A lot of money I must say but I need it because I love this shop and trust their brand. The service tech when they phoned me informing me of the tires is already at their store I immidiately booked an appointment with them. The following day 11am was set so I came in a few minutes early. Was told 3 hours of waiting for installing of new tires and sensor from old rims that I bought. I said to myself jokingly, maybe 1 hour will be spent installing tires and rims, maybe 1 hour callibrating the sensor and one hour for preparing the documents. Well to my surprise it only took them less than 2 hours to install sensor and tires but it took them more than 1 hour to prepare the document. I was in the shop before 11am, my vehicle was touch after 25minutes. All the installing was made less than 2 hours and my vehicle was parked outside before 1pm. I respect their lunch break but when clock strikes to 1pm, for 15 minutes nobody phoned me or called my attention to pick up my car. The manager spoke to me about getting my car was 1:15pm because I was bugging the cashier. Waited again 15 minutes to follow up and by 1:30pm spoke again with the manager and having realize he forgot me. He then look every where my document and it took him another 15minutes for it. I left shop pass 2pm. Wow They already got 2 strikes and the last one was when I phoned them again because of the malfunction in my dash board. Sensor is blinking a minute stating something is wrong. I phone them again which was a boxing day. Left a message stating a booking for December 29th at 11am. They returned my call the following day and I was asked about the problem of my car. I told them, then I was put on hold 3 or 4 times then they said to me to bring it to the dealership. I shook my head in disbelief. If your a technician in the service department all you have to do is put down the name of the client, year and brand model of the vehicle to check the person who you are talking to. Logical thing to do or ask if the client bought parts from the shop. I think no common sense was present when I spoke to technician. Now left the car 11am of a beautiful Tuesday morning. Was told it will take a while but same day I will get my car. I left the shop. Came back 5:20pm. Saw my car parked in a different spot so I figured it must be done/finish. Spoke to the same manager, told him no calls was made to notify me for picked up of my car. He looked everwhere again for the documents and when he finally saw my documents, he said to me, they had spent a lot of time trying to figure out whats going own in my car but finally corrects the problem. He was also proud to say that no charge was given to me (duh! Tires and sensor was installed 21st of December, lights blinking started 24th of December and I was back with them 29th December) why would you charge me? My question is, if you bought a sensor with them, are they allowed to drive your car outside vicinity of shop? What if something happened like accidents or over speeding? My dash cam recorded that 1449H when they touched my car for services 1510H when my car left their shop and was driven by employee from fermor east bound all the way out to perimeter 1534H when car arrived outside shop. Is this the standard operating procedure
Brooke gave us fantastic customer service
Great service from the service employee down to the mechanic
Nice friendly staff. Clean store easy to find what you need
Staffs are friendly and helpful
Has all my needs, parking OK.
Service lacked and customer service needs to see things from customer side when looking for something
Nicest hardware store in Ft. Francis, On., Canada
Me & my husband MacKenzie MacLean would like to sincerely apologize to the Porthawkesbury Canadian Canadian tire, because it wasn't their fault what had happened to our car . Tim the manager was a awesome guy who gave us awesome service just like the rest of the guys " MECHANICS" that work there. Tim gave us awesome customer service & his team! & we still love our Canadian tire store in Porthawkesbury # 1 in our eyes!
Nice staff. Great product selection.
Changed my life in ways never thought possible
Great place to get anything from the tires on your car to paint cans or god knows what. Go check them out when you get the chance.
Canadian tire!
Never have what im looking for!!! Always ask for item and they say its in order but its never there!
It's clean, Friendly staff, Easy to find items in isles, Easy to find if in stock on Internet.
(Translated) Clean and airy, extra nice and friendly cashier services. (Original) Propre et aéré, services extra caissier gentil et aimable.
Large store with many deals.
I'm a store employee
Store was clean and easy to find products.
Brought a tire in with a leak. The leak was patched for about 70kms. Then the patch failed. I lost the tire due to the bad patch job. I had to replace the tire at another Canadian Tire at 10 times the cost of the patch.
Great staff ..when you can find one..my only.neg comment
First time with curbside pick up. Pretty easy to follow instructions. And prompt service considering how busy those parking spots were. Thanks
Worse service dept. in the entire province in my opinion.. poor to terrible customer service will NOT ever be returning to this location for any reason whatsoever.
It has it all! Superstore +
I used to have good experiencea with canadian tire but last time i went in to get my jeep fixes and they didnt check to make sure i had antifreeze and i drove off not knowing and car started over heating. I took it back and they put antifreeze in and it was good for that dat. Then a day later my power steering started making noise even though it was the power steering pump they changed. I took it back to them and they said there was probably air in the line and give it a bit. It got worse the next day. I took it back and they made me wait a day before they looked at it and never told me what was wrong but when i got it back it was finally fixed. To top it off, there was a charge on my initial invoice for checking heating ans cooling unit, which means the rad but they didnt notice there wasnt antifreeze. And the put a brake fluid cap on my power steering resevoir and charged me for it. Last thing is they never answer the phone in service department so you are forced to go there if you want to talk to them
Always enjoy my trips to good ol' CTC!
Curbside delivery does not work here. After trying to reach somebody for 10 minutes finally got trough and waited for an other 15 minutes. Nobody came, I gave up. Went inside. Teenage girl told me she cannot help me bc the system just went down. Left the store.If you order online and opt for curbside, you may have a reason for doing so. Or just wanna take part in flattening the curve. Whatever the reason is, CT has to serve people better. You cannot do worse then not serving at all. If I could I would rate this store a zero star. Spare me the response, please. Not interested.
(Translated) Very courteous (Original) Très courtois
Super sweet People
(Translated) buy last Sunday a gazebo for living at canadian tire we are missing a piece we go back to the store to inform and how to get the piece. we don't mind what they tell us to go to their site. cest person who speaks french and who can help me. goes back to the store and the lady tells us I'm getting information and I still call you back no answer. what a lack of service from them buy local they tell us and well when I realize the lack of service and well in the future I will go elsewhere very disappointed with the canadian tire thank you (Original) acheter dimanche dernier un gazebo for living chez canadian tire il nous manque une piece nous retournons en magasin pour informer et comment avoir la piece. nous nous occupons pas de ca qu ils nous disent aller sur leur site. cest fait personne qui parle francais et qui peut m aider. retourne au magasin et la madame nous dit je m informe et je vous rappelle toujours pas de reponse. quel manque de service de leur part achetez local qu ils nous disentt et ben quand je me rend compte du manque de service et bien a l avenir j irai ailleurs tres decu du canadian tire merci
They had what I was looking for and broke early as expected.
(Translated) Sometimes, we wait before an employee answers us (a few minutes). (Original) Des fois,on attend avant qu'un employé nous réponde.(quelques minutes ).
Needed a car battery because mine froze after the vehicle wasn't used for a few days over Christmas. Was willing to pay almost $250 for a store brand battery. After waiting in line holding a car battery for almost 10 minutes, I left without the battery. Found a similar one elsewhere for less.
(Translated) Good staff (Original) Bon personnel
It's Canadian tire
Bit disorganized for online orders. Could have gone to shelf and cashier quicker
terrible checkout service, store aisle are so full of stuff you can hardly maneuver a cart
(Translated) It's good (Original) C est bien
Good
Very good service once you get to cash but finding employees in departments of the store is a totally different story. It is honestly a sad state the world is in when you can't find human beings working in corporate stores any longer because the money is much more important than the service.
The only downfall as far as I'm concerned is that the store is a little understaffed but with patience you will find help for your search.
I'm not sure if the staff in the automotive parts have a clue what they are doing. Hard to find them, think they hide in the back. The don't help you decide on anything. Basically don't give you options and explain which part is better. They tend to show you one product and leave. They don't look happy working there.
(Translated) Good sports shop and for a car article, but you often have to look for yourself (Original) Bon magasin de sport et pour article de voiture mais il faut souvent chercher soit même
Always get gas the to get canadian tire money :)
(Translated) No toys for children! (Original) Aucun jouets pour enfants!
(Translated) Attention: the price. (Original) Attention: au prix.
Sales associate really helpful,thanks
This is a ok place
Found everything we needed, friendly service
Smaller location but nicely laid out. Staff have been very helpful and friendly every trip I’ve made, especially since the new owners took over. Checkouts are sometimes understaffed but a little patience and kindness from other customers would be nice. Special thank you to Scott from the warehouse for being so helpful answering my questions last Saturday
(Translated) Perfect Store. (Original) Parfait Magasin.
Good selection of garden hoses and courteous assistancr
Very helpful staff
Friendly and helpful staff
none of the staff are knowledgeable in any of their products , especially when it comes down to Vehicles or anything regarding Automobiles in if you have any questions for them i’d suggest just using google yourself.
(Translated) There is never much the teblettes are empty (Original) Il y a jamais grand chose les teblettes sont vides
Went there and asked the parts guy if they have the parts I needed for my van, he was able to pick it all up on the computer and even made me a quote, though they didn’t have it in the store, it had to be delivered there, he said it’ll take an hour or two. It was 3pm when I ordered the parts, checked in after two hours, asked the girl on the parts section if she could double check if my parts arrive already or not, she said did you get a call, I said no, she said then the parts are not here yet. Couple more hours passed by, I had to get my dad to pick up the parts as I had errands, he talked to the same girl that I talked to, and she was giving my dad attitude. She was saying “ you will get a call when your parts get here so until you get a call your parts aren’t here”. All I’m saying is you can’t blame us to check in with our order when you say it should get to the store in two hours, I placed my order at 3pm, checked in at 5pm and checked in again at 7:30pm, and she had to guts to give my parents attitude..and she didn’t even apologize for the parts being late.. smh
(Translated) Honestly, I do not want to make their sandwich every time I ever got it wrong ???? (Original) Honettement i save pas faire leur sandwich à chaque fois que jivais je tjs plein d'erreur ????
(Translated) I had a great service from Véronique Bélanger the cashier, ns served with a smile and rendered several services, likes to help people ... thank you very much ... (Original) J'ai eu un super service de Véronique Bélanger la caissière ,ns a servie avec le sourire et rendue plusieurs services ,aime aider les gens ...merci beaucoup ...
(Translated) Good price and many varieties (Original) Bon prix et beaucoup de variétés
They were good but hard to find employees to ask questions to
a "go-to" place
Got a good deal on some deck chairs!
Good sales
Found what I was looking for
Only issue. The place could be cleaner
Great little Canadian Tire location. Everyone is always friendly.
(Translated) Welcoming staff but little choice (Original) Personnel accueillant mais peu de choix
A staff patronized me out loud for asking if there is a discount on an item. Very poor customer service. Lacks training. Me and my wife were shopping for a portable camping stove this afternoon. The staff at the camping gear/ bike section who seems to be a supervisor/ manager (old and bald) was racist, grumpy and rude to me and my wife. He intentionally approached us not to offer any assistance but made rude comments and turned his back on us while we were still talking to him. He gave us a very poor customer service because we are from people of colour/ visible minority.
Wide variety of items
Good inventory and lots of parking
(Translated) A must (Original) Un incontournable
(Translated) Not many pieces in hand (Original) Pas beaucoup de pieces en main
Was great service ! Top it off the girls were pretty !! ;p
excellent
I received terrible customer service over the phone regarding my online order. I had called twice and both women who answered sounded like they didnt want to be there. Offered no service just to call another number. Spoke with a dept supervisor that was more interested in her own agenda than doing what I requested of her...bottom line after over 20 minutes of asking Janice to check if the item could possibly be on the shelf and if she could just check, which she refused to do, my husband called, asked for seasonal spoke with a professional, found the item on the shelf and is holding for pick up. Call into Manager. Terrible customer service. If you dont want to be there to work collaboratively with customers leave so people who want a job can be there and represent Canadian Tire in a positive light. What an example of customer service this Janice provided if that is her best, she should be in the back.
When I need something I go nothing special
If you’re looking to buy anything from car related to home decor or kitchen or camping needs, this is a place to go.
(Translated) Unfortunately the bathrooms not accessible (Original) Malheureusement les salles de bain pas accessibles
I am not from sturgeon falls but have shopped in this Canadian tire when ever we are visiting our son there and I have to say the customer service is a 10 out of 10. Thank you for caring about your customers. Linda MacDonald .
Excellent place to shop
Well kept store.. it's very clean the workers are always on the ball keeping shelves stocked and there when you need them.
So I select these alloy wheels for my Honda Accord and they ordered it for me. Yesterday I had my appointment to get them fit on my car. When I went at Canadian tire yesterday all of sudden they said these alloys are not fitting to your car which was ordered by them after taking all the information regarding my car. So the service department lady said you have to order new ones which will take 2 weeks and then they will have to book another appointment for me which takes forever or we have steel rims which I never wanted. Not only this the lady was not even accepting that its their mistake for not ordering the product I want , she told me this way that I am gonna save more money. In the end I had to compromise after waiting more than a month because I had no other option.
(Translated) Good (Original) Bien
(Translated) A mediocre service that of, incompetents and racists. I arrive to install my tires following an appointment I am given a pretext that I am not on their system, so I was in t ...... then the guy from the garage started threatening me and intimidate me and tell me to get out or else he will call the security guards ... the icing on the sunday is that other employees joined the incident through their intimidation and harassment. The way we communicate with immigrants in this service is the opposite of what we do with the local population in any case my experience has been catastrophic. (Original) Un service mediocre qui de, des incompetents et des racistes. J'arrive pour installer mes pneus suite a un rendez-vous on me sort un pretexte que je ne suis pas sur leur systeme, alors j'etais en t...... puis le gars du garage a commence a me menacer et m'intimider et me dire de sortir sinon il va appeler les agents de securite... la cerise sur le sunday c'est que d'autres employes se sont joint a l incident par leur intimidation et leur harcelement. La facon dont on communique avec les immigrants dans ce service est l'oppose de ce qu'on fait avec la population locale en tout cas mon experience a ete catastrophique.
This store always has what I want..thanks.
Much better experience this time ..I'll continue to back.
Not sure way they are no doing a count that was brutal
Can be a hit or miss depending on who is working and department...auto part's department sucks
Great place but the quality of service is going down in the parts department.
Try to get help at the auto parts, that was useless. They can't take the time to show you options.
The Canadian Tire store in North Bay has always had the things that I am looking for and staff who can direct you to the correct location of that item in the store...
Definitely not the standards I expect from Canadian Tire. I’ve never had any issues at the other stores in the city, but this one is not on the same level. I use the store out of convenience, being so close to my home, but it’s been frustrating. Edit - 2021-04-19 This store keeps getting worse. I picked up the wrong bag of dog food over the weekend, then went in the next day to return it, and the girl at the counter rudely refused, and seemed like she was taking pleasure in it. She said it was a policy, however there is no signage near the dog food, nothing indicating it at customer service, and nothing to indicate on the receipt. Nor did they say anything at checkout. Seems like they were just making it up as they went. So I went to another Canadian Tire, they made the exchange without question. Again, Southdale never fails to disappoint.
(Translated) Good (Original) Bien
(Translated) 100% satisfied with the staff and the store, but your online shopping site is outdated, a great lack of information at all levels, I'm not going there anymore !!!! (Original) Satisfait à 100 % avec le personnel et le magasin , mais votre site d'achat en ligne , est désuets , un grand manque d'information à toute les niveaux , je n'y vais plus !!!!
Never seem to be stocked
Picked up what I needed people where good
I was impressed by the prompt and friendly service that I received at the Sturgeon Falls service department. The counter person (Jason) who served me was knowledgeable and courteous and took care of my needs in a professional manner.
(Translated) Very good service for the car purchase and installation of summer tires (Original) Très bon service à l auto achat et pose de pneu d été
Got everything I needed as always
No rock salt in stock
Clean and friendly
I buy all my tools at Canadian Tire
Very helpful employees
Typical Canadian tire, but NEVER enough cashiers. Expect at least 10 minutes in line at the cash.
Everything you need.
For the most part they have anything you need and prices are reasonable. Occasionally something is out of stock but it happens.
(Translated) We closed our account at this Canadian Tire de Sept Iles because of this Linda. Lack of knowing how to live and does not hesitate to tell you his way of thinking (Original) On a fermer notre compte a ce Canadien Tire de Sept Iles a cause de cette Linda . Manque de savoir vivre et ne se gène pas pour te dire sa façon de penser
Got what I needed
It must be hard to keep orders straight. I did curbside pickup. It took awhile to get my orders as it was really busy. Thank you
Customer service absolutely sucks. Rude staff. Every staff member says "not my department".
Dear Sir: Your staff in the Automotive section was who I encountered. The rep was very helpful. I live near your sister store in Sault Ste Marie.
I found everything I was looking for so yup all good. Lol.
(Translated) Very good advice (Original) Très bon conseil
We we're staying at killbear provincial park where I realized that the front tires of my car were warn down to the cords. I presented my delema to the man running the service center. STI tires are not easy to find but he had a pair delivered and I was able to have them mounted litterally the next day while on the way home. Kudos.
Typical Canadian Tire. Clean store. Super fustrating when you need help but have to search into different departments to find staff.
Great selection
It's nice
Great service by Byran in the Home wares department. Great to help and make great suggestions about trying to find Best offer of Pots and Pans for Cooking!!Still not sure, weaving towards Lagastino or Paderno. Very heavy Pots and Pans. Heavy Stainless Steel.
Service is good. Not much product knowledge
Used to work there, place is bias. I got in trouble for have a tiny stud of a nose piercing, and fired for calling in sick because the supervisor gave false information. When there are other workers with facial piercings that did not get in trouble, as well as co-workers caught kissing in the Isles during their shifts, but they got a warning. Go to any other Canadian tire and you’ll get better customer service.
Service was abrupt
Helpful and friendly
10/10
A++
Good found everything ..
Always seems difficult to find staff in the areas where there should be staff like the kiosks and desks located throughout store.
So suddenly there’s a $25 minimum for online orders? Cool. Home Depot it is.
Bought a drill it didn't work. Returned it , was told they would have to keep it over night to "check" to make sure it doesn't work. I got frustrated and bought the same drill out of pocket while I waited for my overnight return, got home the second drill didn't work , returned that was told both would need to be "checked" .3 days , 4 hours of driving for a return. 12v marine battery lost charge and wouldn't charge after 3 weeks the following week brought it in for exchange was told they would have to keep it overnight . Also told numerous times I need a paper receipt when they have online systems for that especially through online purchase. This is a national corporation, it's 2021 , time to get with the times and policies of Canadian Tire , not the Kapuskasing Canadian Tire personal way of doing things. As I see with multiple bad reviews nothing is ever fixed . Returns do not come out of the managers pockets it's a corporation.
Yes they had what I needed.
Small but had what I needed.
Automotive parts department is incredibly slow, dont even acknowledge you when there is two of them behind the counter, also a person calling in on the phone at that moment has priority over someone who has been patiently waiting there for 10 minutes. Just poor customer service. Three stars because I'm from out of province and someone did speak English, which I'm grateful for.
Never have what I go in for. They're excuse is that it's Always coming in sometime this week. No good for me if I need it now.
If it was possible I would only give them a 0.5 star. Customer service was horrible. I had an issue with my online order and the 4 employees plus general manager( Matthew Derouin) that were involved, were all unacceptably confused. Manager did not know how to resolve the situation other than merely settling with having a upset customer. While communicating in a mindless manner. It's disappointing to see how little of an effort Canadian Tire puts in training their staff on conflict resolution and maintaining inventory knowledge.
Canadian Tire never disappoints! I love this store!
Very helpful staff and quick curbside pickup. Always a good experience at the North Bay location.
I ordered tires 3 weeks ago. They said 3-5 days to become available because they had to be ordered in. No big deal. The tires came in within a few days. I had to go to the store to ask if the tires arrived. No courtesy call. But that’s still not that big of a deal. Just a little annoying. I asked the clerk specifically if I could leave the tires there for two weeks or if I had to take them right there(which I was more than happy to do). The clerk said they could hold on to them for me. Perfect. This is when it really really goes bad. I had an appointment to get my tires done today. I go in to get my new scorpion tires and rims. The clerk checked both in stock area and ordered in area. They were no where to be found which tells me they got sold to someone else. So I went to a competitor and bought tires within minutes. At this point you’ve lost my business for life. I have no desire to talk to a manager. Or have store credit. I want nothing to do with this Canadian Tire. I can’t be bought or persuaded. My level of disgust is off the charts. Never in my life have I dealt with such a disorganized mess. You guys are amateurs at best. I will give my business to industry professionals. Not amateur hour at “we may or may not have your product” where pass the buck is our specialty.
(Translated) A chance that is (Original) Une chance qui est la
(Translated) Very nice store and good service! (Original) Très beau magasin et bon service !
Got exactly what i needed!
Not good
Big store. Has cheapest dog pee pads in town.
(Translated) Good (Original) Bien
you can find everything you need..and someone is always ready to help you...
I'm giving the corporate customer experience team 1 star. This is because if you scroll through all the reviews; you will see a trend that has been consistent for 2 or more years. With all the departments in Canadian Tire, the automotive department holds the record for 1 star reviews and appears to be responsible for approximately 90% of the those poor reviews. And to this very day seems to be providing the same horrible customer experiences which in turn cause the consistent 1 star customer reviews. The problem and solution for this are incredibly clear and yet, nothing has been done about this ongoing dilemma. So now that a CUSTOMER has brought this problem into light for you; I believe we the customers will now see an improvement the automotive departments customer service. And if not; well it shows you want the customers money, not a positive relationship with your customers. ????
Well stocked clean
I got a synthetic oil change, meaning I paid for synthetic oil and a synthetic oil filter. When I was rechecking the oil level I noticed the oil filter was just a regular oil filter, like the last one I had in the car, not a synthetic one I paid for. So I was left wondering whether they changed the filter with a regular one or even changed it at all. Not a very trustworthy oil change I say! And a major inconvenience to bring it back. So when i bring the car back and spoke to the Manager, he said the tech likely did change the filter but was probably given the wrong filter. Ok! not so sure how he can guarantee that was the case. So I asked him to give me the right filter and I'd put it on myself and also to refund me the cost of that filter for the inconvenience for there screw up. He flatly refused. He wanted the car so they could put the right filter on this time. He did not offer anything else, very rude about it, would not offer anything else for my wasted time and inconvenience.I frankly dont know how he is a manager with Zero customer service skills. Had no respect for my time. He could of gained my trust and confidence back but instead instilled the fact that they're just there to RIP people off. New er taking my car there again!
(Translated) A great guy in hunting and fishing to help us with our udders told us 2 spots or go on July 27 at 5:30 a.m. Thank you Man you were super late! (Original) Un grand gars dans chasse et pêche nous à aider pour nos leurs pis nous à dit 2 spots ou aller le 27 Juillet à 5h30 .Merci Man tu as été super fin !
Curb side service is slow but to be expected . That said the runners are very pleasant
Was told they don't really sell tires much so theres no one there to help me. ?????? This store sinks more everytime in.
Every time I go there and ask for a location of a product, I seem to get the employees who get annoyed by doing their job. They are very curt and abrupt. I am not sure I want to keep shopping there.
Had fun on daddy dad
Canadian tire was okay not on schedule as 15 minutes late was told 30 minutes for oil change took a hr
Many items missing off shelves. Items not in stock, but good customer service and hometown charm!
Very disappointed with customer service at this location.
Not my number go to gas station.
Service is usually always 100% ... this time I found James again and he was super helpful as always !
(Translated) I have always enjoyed shopping at a Canadian tire. I have not visited several in Quebec and the one in Gaspé offers us everything we need. The staff are friendly and efficient. (Original) J'ai toujours aimé magasiner dans un Canadian tire. J'en n'ai visité plusieurs au Québec et celui de Gaspé nous offre tout ce dont nous avons besoins. Le personnel est sympathique et efficace.
Walked in the store and was immediately treaded like a criminal instead of a customer. I'm considering imposing a lifelong ban and asking everyone I know to do so as well. Please call us is only an acceptable cop out not a reply. If I wanted to be on the phone I would have called.
Good experience.
Awesome
So many great shops in Canada
It has pretty well everything that you need
clean organized.....good selection
Small town friendly Canadian tire
(Translated) What is the large tank for filling C, Tire de Sept-Iles propane coil used for? ,,, After purchasing a C, Tire coil, I asked the cashier, to whom I should address to have it filled ,,, She told me to go and see near the garage, Returned to the garage, I was told that I had to warn the attendant at the main counter at the entrance and that they had people to train for that, ,, After having returned to the entrance at the counter ,, I addressed myself VERY POLITELY to a Linda who answered me in a fairly (very) direct way that she had no time to waste with this ,,,, that she was not to send a clerk to fill my tank !!!!!! In short, this person made me understand in a very rude way that she did not want to know anything about us and when I asked her if she knew another place where I could fill the tank ,,,, she told US to went down around the corner and turned our backs on us ,,,,, When we left the store ,, another customer who had witnessed the scene told us "" "IS NOT IN A GOOD MOOD IN THE MORNING HEIN "" "", So it's over for us and our entourage, and our business ,,,,,, This is not the right way to serve the public,, (Original) A quoi sert le grand réservoir pour remplissage de bobonne propane au C,Tire de Sept-Iles?,,,Apres l'achat d'une bobonne au C,Tire ,j'ai demander a la caissière , a qui je devais m'adresser pour la faire remplir,,,Elle ma dit d'allé voir prés du garage,Rendu au garage,,on ma dis que fallait avertir la préposée au comptoir principale a l'entrée et qu'ils avaient des gens former pour ca,,,Apres avoir retourné a l'entré au comptoir,,je me suis adresser TRES POLIMENT a une Linda qui ma répondu de facon assez (tres) direct que elle n'avait pas de temps a perdre avec ca,,,,que elle n'était pas pour envoyer un commis pour remplir mon réservoir !!!!!! Bref, cette personne ma fait comprendre d'une façon très grossière que elle ne voulais rien savoir de nous et quand je lui ai demander si elle connaissait un autre endroit ou je pourrais faire remplir se réservoir,,,,elle NOUS a dit d'allé par la bas au coin de la rue et nous a tourner le dos ,,,,,Lorsque nous sommes sorti du magasin ,,un autre client qui avait assister a la scène nous a dit """EST PAS DE BONNE HUMEUR A MATIN HEIN"""",Donc c'en est fini pour nous ainsi que notre entourage, et notre business,,,,,,Ce n'est pas la bonne façon de servir le public , ,
(Translated) Friendly staff! (Original) Personnel sympathique !
How could you not love Canadian Tire? It's Canadian Tire! Fantastic products with good prices. And when there is a sale, which is frequently, the prices can't be beat. We have shopped here for years and will continue to do so
Always the best price in town
Love this store...Service is great and you always get a nice smile or a little friendly chat when being served...help is always available when needed...Love the specials here..they always have great sales.
Kudos to Carl Hutman auto service manager at Canadian Tire, Vermillion Road. He saved me a lot of money to the tune of 2/3 of what it would have cost at a Mazda dealer!
(Translated) Lots of products and specials (Original) Beaucoup de produits et spéciaux
Typical array of products for a CT store but hard to find help to find things when you need it.
(Translated) Very bad service (Original) Tres mauvais service
Excellent service found everything I needed
(Translated) Inexpensive and there is everything (Original) Pas cher et il y a tout
Service is terrible, staff is not friendly. They are the only place in port hawsbury that can fill propane tanks and they treat you as such. Now there fill Station is broken down
Love this canadian tire! They are friendly and allow dogs on leashes in the store all year round!
Do you need something? they might have it.
I asked someone for help finding a product - just as he was supposed to be getting off work (which I didn't know till AFTER he found products for me) He was extremely pleasant and helpful - and I hope he went home to a well earned relaxing evening!
Canadian tire auto parts service is the worst I have ever seen. They need to be train to be able to help customers with decisions. Better to go to an auto parts store. You will get what you paid for.
Well it's a MAN store.
Always have what we need! Great staff, always willing to help and provide assistance for heavy items.
Always a great day when you are at Canadian tire lol
We had our car towed there because we were in an accident. We left by rental vehicle to our destination to come back at the end of the weekend to pick up the car and it was supposed to be repaired and ready for us to drive back home. When we came to pick it up nothing was done to it and they didnt even order the parts yet! The parts took over a week for them once they finally ordered it. So we had to carry on with our trip back home to NB with a rental vehicle which cost over $1500. When trying to pay for my work done from NB they would not accept credit card, bank transfers or cheques. We went and got a money order. John the owner didnt even know what that was! Then he was a real piece of work Rude, Yelling and Verbally Assaulting because we sent in a money order...I guess he wanted a certified cheque and didn't know what a money order looked like, Both are guaranteed funds. So after all his psychological mentally unstable attitude we find out that he wont release the car to the towing company even after the parts and service manager spoke to us and got our approval to release it. He is then telling us that we need to fax him authority to release it, that emails aren't accepted and hand written note scanned and sent to him is not accepted and that it HAS to be Faxed. As soon as he got on the phone he yells, telling me that my car has been a problem. This guy has NO customer service skills and when asked if he speaks to all his customers like this he admits and says YES, I DO! The rudest, mentally unstable man I have ever spoken too! If they had done the repair when we dropped it off as they said they were going to and completed the work on time we would not have had to spend $1500 on a rental $800 on towing to Kenora for auto shipping and $2000 to have it shipped back to us. Totaling $4300.00 expense to us because their work was NOT DONE! Instead we would have just driven our vehicle home fixed. All it needed was a wheel bearing!!!! Unbelievable!!!
(Translated) Very well (Original) Tres bien
Terrible prices, shoddy products and staff who are stretched far too thin.
I like the center aisle with the on sale items
Ok
They never have what they advertise getting alot worst.
It's improved quite abit recently with knowledgable staff...
(Translated) We find everything we need (Original) On trouve tout ce qu'on a besoin
Good variety of household items
Great place. Very pro-active and aggressive in moving their product lines.
Awesome staff
Customer service can be hostile. Store is very cramped.
Excellent service
Busy but found everything we needed. If prices were lower I would shop there all the time.
(Translated) This place has a lot of variety. (Original) Cet endroit â beaucoup produit divers.
My favorite go to store, has most things needed, followed good service. Hard to beat.
It's canadian tire. Has everything a Canadian Tire would have.
No stock on shelves hard to find items in the store
(Translated) We are always looking for our business because it changes that every month !!!!! (Original) On cherche toujours nos affaires car il change ça à toute les mois !!!!!
Terrible service. When calling the store it hangs up every time. Been waiting over 4 hours for ant traps. Do better. This is crazy
Small store
Best place to blow five hundred dollars in parrysound ????
Terrible. Will not be going back after I was given a gift card on my returned item. I was supposed to get it taken off my credit card but they refused. After I use the gift card will never ever go to CANADIAN TIRE again. Terrible place. Would not be recommended buying anything there.
No shopping carts available while picking up two large bags of dog food and cat food.
One of the greatest stores in the area.
The best deals on now lots if stock
It was good lots of stuff on sale.
Went in to have the lug nuts on my new winter tires retorqued. They didn't have the correct socket on hand & I left the one I had got with my tires at home. I explained that I got the ones on my car with my new tires the week before at a different Canadian Tire store. They took the trouble to check to see if they had the same set in stock so they could use one from a new pack. Unfortunately they didn't but they were still able to tighten most of them. I appreciated the effort that they showed. Good customer service. ????
Found what I was looking for!
I love this store but now its too busy now
Friendly and helpful staff - selection is good - in store and curbside pickups have always been great
We were in a pinch and came in with my mother in law to have both our winter tires changed to summer. The garage took over 2.5 hours to do the work, though they told us it would be done in an hour. They noticed a backup light was out in one car and replaced the bulb, and somehow they screwed up the trunk lever and now the trunk won't open. Told my mother in law her front tires were almost bald but her back ones were OK, but didn't rotate the tires or even suggest that they could. Also didn't put the hub caps back on properly and we had to redo it ourselves once we got home. Definitely would not recommend bringing your car here.
Gentlemen at the service counter was very helpful and knowledgeable
(Translated) Very clean and very good service (Original) Très propre et très bon service
Community supportive
That Garrett guy really knows what hes doing!!
(Translated) Great store (Original) Super magasin
Still Canada's favorite
Great great shoping
I like all the selection the store has to offer, and at affordable prices- it's not always easy, tracking down employees for help, though.
Great laid out well as always great selection
(Translated) Not very big but it helps there is a little bit of everything (Original) Pas très grand mais ça dépanne il y a un peu de tout
Small
Ordering on line is better. No stock right now
Expensive
Pretty good service
Our sales girl was super helpful.
(Translated) It's a place I like to go shopping. (Original) C'est un endroit que j'aime bien aller magasiner.
Thank you for your excellenct customer service, Kristen. Your help was very much appreciated. ????????
Nice
(Translated) very well served. helpful staff and responded to my requests. (Original) tres bien servi. personnel serviable et a repondu a mes demandes.
Always have what I need
(Translated) Uncourteous service (Original) Service peu courtois
(Translated) Good service (Original) Bon service
Great friendly help.
Friendly staff and well organized
Tried to sell me 4 years old tires ( 6 years are the max life for a tire ) , to be used only two seasons with full price , really disappointed , I though they are experts but I was wrong . Updates : September 10th 2021 Called the customer service as recomanded below , but unfortenatly the agent told me that he will only send the message to the store manager in order to inform him about that . Was expecting more efforts than that guys ( order tires with a recent manufacturing date , a discount on the actual tires ...... etc ) Disappointed again ...... to be continued !
(Translated) Very well (Original) Très bien
Left my basket half full in the isle and didn't go back. My 5 year old had to go to the bathroom but they won't let customers use them because of covid!! Really???????
I was able to find what I was looking fir
Its canadian tire they have everthing.
(Translated) My store of choice (Original) Mon magasin de choix
(Translated) It has stock up to the ceiling height c crazy (Original) …
The store is great, friendly and helpful staff. The automotive department is awful. I will never take my car here again and will tell everyone about the way they rip people off.
Canadian Tire is my favorite store and this location doesn't disappoint! But I'm really looking forward to being able to shop normally ????
Staff always friendly, willing to help you find what you are looking for!
(Translated) Very large well maintained (Original) Très grand bien entretenu
(Translated) Good service (Original) Bon service
Always friendly. Great location. Has everything.
Disappointing...
It's always frostrating here in kapuskasing can never find anything and when u ask they say yes there's 20 in stock but no one can find them so this morning is the fourth times this week i walk out empty hand
Love it
This Canadian Tire have the most helpful staff, wide variety of products clean carts at no cost so no hassle to find coins**** and you get your money's worth on products and lots of parking space
They try to avoid you incase you may ask you a question. They never say can I help you.
Super nice people very helpful
Awesome place. Always one of my favorite places.
Very friendly staff
(Translated) Canadian pulls quite small but there is a mark (the team in Quebec) at least! It's not the biggest Canadian pull I've seen. The aisles are super small anyway. At least there is a canadian pull Gaspé! I still recommend this store! (Original) Canadian tire assez petit mais il y’a un marks (l’equipeur au Québec) au moins! C’est pas le plus grand Canadian tire que jai vu. Les allés sont super petits quand meme. Au moins il y’a un canadian tire a Gaspé!!! Je recommande quand meme ce magasin!
I always seem to have good experiences at this location. Most of the staff are helpful and friendly. Their stock is fairly accurate, so there's no wasted trips.
Small store nothing special
I've never left a place more insulted. Waited 2 hours in parking lot for an order placed earlier in the day. Had to be in town for groceries. Well never got my order witch was one box. Was told I had to wait. Meanwhile another guy shows up with his cellphone shows the guy what he wanted and hands him his credit card. 10minutes later the associat comes back out with a bag of stuff and a debit receipt and gives the guy back his card. Really unfortunate they don't value all their customers
Love the prices. Lots of merchandise and friendly staff
They had everything I was looking for.
Always nice to go at our local canadian tire lots of friendly faces staff is always helpful.
(Translated) Good service (Original) Bon service
Poorest customer service of all national chain stores.
It is a great store to shop in.
Love that store and I love their great sales every week!!!
Great
(Translated) Good price and good service (Original) Bon prix et bon service
Always a great place to Shop
Nice store.
It's a Canadian tire
(Translated) Great store (Original) Super magasin
(Translated) Matane impeccable service. (Original) Matane service impeccable.
(Translated) The toilets very room for men and no toilet paper (Original) Les toilettes très salle pour les homme et pas de papier toilette
Could have more inventory but knowledgeable staff
(Translated) Very tight between the aisles (Original) Très serré entre les allée
Storeright Patriot... What is the last Canadian icon department stores
The Auto service was excellent. I needed quick service done to keep our vacation on schedule and they came through. They did what needed and got us going quickly.
(Translated) If it weren't for the service which, as we say, never able to find a clerk (Original) Si ce n'était pas du service qui comme on dit jamais capable de trouver un commis
Dwayne was great help ????
Ok
I’m like the invisible customer. Staff are too busy having conversation than offering customer service. When speaking up to ask a question I get a angry look mask covering the mouth but the eyes say it all… then comes a short pause and snappy response. Appears more a place for staff to socialize than work. Thank you.
Clean, fast and great service.
Love the selection . My biggest complaint is , if you need help from anyone they are hard to find even though there seems to be many people working there. The employees seem very task focused and not customer focused.
Terrible service, ordered a product got an email saying it is ready for curb side pick up then waited for 40 minutes at the store for the employees to "find" my order and it turns out they did not even have it in stock. Girl on the phone was zero help and when you drive 30 minutes to pick something up when it is "ready" but actually don't have it in stock is unbelievable. Beyond angry
Bought new wiper blades for my truck and the boys in the shop installed before me got to like it
Love this place,every time I come from massachusetts I have to stop for their new technology. I love Canadian tire.
Very helpful Friday night crew in auto shop when I came in with a flat tire that blew 90km south of North Bay. Car arrived on a flat bed tow truck just before a storm. Put on spare and had me on my way with utmost courtesy. Was able to make it home that night. No charge.
Always a great store. It hard to come out of it with just the things on your list.
(Translated) Good choice (Original) Bon choix
(Translated) Very good team (Original) Très bonne équipe
Kind of self explanatory. This is a great place to shop for anything from a dodge dart windshield wiper to a robot vacuum and a 20 dollar screwdriver set! Highly recommended ????.
Always good service here in North Bay.
Staff was friendly and helpful
Staff are helpful
I call to see if they ha d a item after they confirm they had 2 . I drover their to being told they have none
Love this location. aAlways has what we are looking for.
(Translated) Happy birthday 4 (Original) Bonne fête 4
Veryclean well laid out excellent parking. Just off Mcdougall exit
Their workers was really helpful and nice
I'll only take my vehicle to CT for simplistic things they shouldn't be able to screw up..tires, and oil changes. First time trying North Bay canadian tire for an oil change was today, and the oil wasn't even filled back up to the full mark. I'll grab an extra 1L jug and fill it myself..its this kind of lack of detail, or care that makes the general public cringe when thinking about taking their vehicle to a Canadian Tire Auto Center (The 2 stars is because it only took them a half hour instead of the hour and a half I was told, because they were behind..which is also suspect)
Good service, happy staff.
Nice big Canadian Tire. Lots of selection in a lot of different categories. Some staff are friendly and helpful. Others not so much. A bit disappointed in the summer item selection. Looking for a new portable BBQ and a 30lb propane tank. No 39lb tanks in stock. Portable bbq selection was quite limited.
Good
Raymond Polz was very helpful in finding the items I was looking for. Good job Raymond ! They should have more like him. A very nice polite young man.
Usually have what I need
Service is outstanding.Deals are great
Employees are friendly and willing to help you with anything.
Everything I was looking for and more.
Really good deals. Good outdoor section. They have many unique parts and tools for almost anything you are working on.
Unfortunately it was disappointing! Last night I ran in at 5:55pm, yes I know the store was closing in 5 minutes. My spouse was in an hour prior and got grass seed to spread. We had soil delivered and we were rushing to get the soil spread out and seeded. He quiclky ran out of seed, so I rushed over just to run in and grab another bag of grass seed. As I walked in there was a unpleasant woman standing at the entrance and nastily told me "You've got like 3 minutes." I've worked in the retail business for many years and I wasn't planning to come in to do a big shop, I was fully aware of the time and greatful Canadian Tire was close by for us to get what we needed. I was in and out in 2 minutes. I observed her actions in the time I was there and was very upset on how she conducted herself with staff and customers. She was rude and very unpleasant. Canadian Tire is in customer service and maybe you should re-train some of your staff on how they should treat people. Very Disappointed!!!!!
Quick delievery of curbside order... Quick service at the auto department -replacing flat tire I brought it. ????????
N1
Standard Canadian Tire
(Translated) We find all the staff are very charming and we are a bit advise and it is good price (Original) On trouve de tout le personnel es très charment et nous somme brin conseiller et il on de bon prix
I love their curbside pick up. Quick, efficient, friendly staff and I am not.waiting in the car for long. Their system is amazing for being busy during the pandemic. When I placed my order online I waited a day before my order was ready for pick up. Highly.recommend their store.
Never has items that are on sale
Had everything we wanted
Very friendly staff.
We were send to OK tire they were busy
The store is clean, and the pricing and product selection is great. My ONLY complaint is that you need to be very careful with some of the cashiers. The students are always very polite and give great service, but one of the older staff members reacted like I killed her dog when I tried helping her locate a SKU on a product. I guess I threatened her pride? Nasty attitude. Steer clear of the boomers.
Horrible
Service mediocre
Call to get a part for a lawn tractor and the people in the seasonal department apparently dont know how to answer the phone and when they do they dont know what products they carry. Not impressed.
After picking up a boat in Espanola we stopped in Parry sound on the way back at Canadian tire for some supplies for the boat. Fortunately they always have a wide range of products to choose from and we got everything we needed and the …
fairly good selection and fairly good knolegable staff
Very slow cash out and impolite
(Translated) We can shop anything And get it back and pay even the non-essentials (Original) On peut magasiner n'importe quoi Et le récupérer et payer même les non essentiels
(Translated) Quick & not too far (Original) Vite & pas trop loins
Good
Great place, great deals weekly
(Translated) Everything is there ! (Original) Tout y est !
Friendly efficient service
Took car in for apptartment first thing, and waited ALL day for a phone call telling me it won't be ready until mid afternoon next day. Bs. And no apology or anything. Poor service won't be back.
(Translated) Adequate and fast service (for online ordering) (Original) Service adéquat et rapide ( pour commande en ligne )
Correct
Last day for the flyer and they actually had all five items in stock that I was looking for! This has never happened to me before. Asked two different sales associates for help and they were both very knowledgeable about the products and very pleasant to deal with.
(Translated) It is normal for you to wait 1 month for an ordered battery !!!! (Original) C'est tu normal d'attendre 1 mois pour une batterie commandée !!!!
Do not purchase Dyson Products at canadian tire . you cannot return faulty products, REFUNDS ARE NOT AVAILABLE
Not the best today. Was buying a kayak paddle. It had a sale sticker on it. Got it to the cash and was told it was not on sale and the wrong sticker was on it. 1 star for the place being open!!
Customer service
Best can tire location for getting tires. They don't screw up here. Friendly staff.
(Translated) Simply great???? (Original) Tout simplement génial????
I love this place in the winter for their games, spring for their gardening supplies and plants, summer for their camping supplies, and fall for their sales
Good service. Very helpful staff. Well stocked store. Lots of parking.
Small store, crowded
This store does not follow the scanning code of practice. The cashier tells you to get the ticket to show her the sale price and all she does is over rides the price. When I asked about the scop she said no idea called another cashier and was told, "well she changed the price". The customer behind me knew what the code was about. Oh well my fault for going in.
It is Canadian Tire, enough said!
Awesome place! Staff are friendly. I would say not all but mostly... Still i would love going there.
(Translated) Beautiful store (Original) Beau magasin
(Translated) Very unserviceable (Original) Tres non service
I needed to replace my snowblower and right now they seem to be hard to get hold of local to me. I decided to travel 3+ hrs to this store for the mechine I wanted so called and spoke to Trevor who was very helpful and then Norma who was very understanding of my situation and made sure the item was ready for me unbuilt as requested. When I arrived I was assisted by a young lady whose name I didn't get but a young man Jason with one of the staff from the shop brought the mechine to me with a fork lift and even helped me unpack and load the mechine in to my vehicle in pieces. The whole process was very easy with the high standard of staff and made my purchase a pleasure. Very impressive standard of staff I met and would recomend this store to everyone even if you need to drive a distance to go there. Thanks Port Hawksbury!
Went for tire repair and it was closed before time because of no staff..service manager was there and kind of rude saying I can’t do anything. Not even a tire top up ..
Had no trouble finding very courteous help!
(Translated) Excellent service in the garage, job done earlier than expected..Thanks (Original) Excellent service au garage, travail fait plus tôt que prévu..Merci
Good deals...
Good. Friendly service reps. Helpful in finding what I needed very quickly.
Auto service is terrible. Got my brakes done (front/rear) and they failed within a year. They would not cover the labour costs to reinstall with non-faulty products and forced me to pay the labour costs in order to honour the warranty on the parts. Love paying for the job to be done twice!
(Translated) Good service thank you 10 out of 10 (Original) Bon service merci 10 sur 10
(Translated) Not many choices (Original) Pas beaucoup de choix
Ordering and curbside pickup was quick and streamlined. Very well organized ????
Purchased a set of car ramps at Canadian tire in Kirkland Lake two days ago use them for the first time yesterday and they cracked these ramps are rated for 16,000 pounds and they cracked with only 3000 pounds on them try to call the store and they’re always busy like the phone is off the hook cannot reach anyone it’s like because of Covid they don’t have to work anymore if there was a way to give less than one star as a rating I would terrible customer service
I will have to give this canadian tire TWO (2) stars can barely get help locating anything i cant find and when i manage to find a Canadian Tire Employee 80% of the time they have no clue where it is either, they have to call another accociate. I would recommend avoiding this place all together and waiting the extra 25-30 minutes and driving to the north bay location. Where it is much more customer friendly and consumer based .
(Translated) Great but not find what I searched for (Original) Super mais pas trouver ce que je cherché
Terrible customer service, the general manager Matthew Derouin did not communicate in an acceptable manner and the sales rep staff seem to lack knowledge of inventory.
Clean store, eazy to find and park, but service is everything. If someone waits on you and is help full consider youself lucky, just finding someone can be hard.
Their FRANK'S brand of peanuts are quite tasty
Good place. Has everything you could want
(Translated) I have been answered adequately, but not always the products that are on special. Then offer to Order online but how to know if the size is right. (Original) J ai ete repondu adequatement,mais pas toujours les produits qui sont en special. Puis offre de Commander en ligne mais comment savoir si la grandeur est bonne.
I was in and out didn't have what I was looking for no help either
Nice store good prices
This is a great Canadian Tire and they seemed to have a lot of inventory/selection.
(Translated) Courteous staff. Excellent service (Original) Personnel courtois. Excellent service
Do not purchase tires here. We purchased tires here not even 6 months ago, less than 3k, screw in side wall, they would not warranty because they did not install. What does the install have to do with the actual product?! We will not be purchasing tires from Canadian tire again, best to purchase from a reputable company.
Excellent staff. Great prices.
We got a bunch of new Christmas decorations. The section is great.
The gal at the garden center was lovely. Plus there were a ton of plant sales. The parking lot looks a lot cleaner than it used it also!
Arrived with a screw in my tire. They told me they could not patch it but they would sell me two new tires. I ended up agreeing on 1 new tire and was told it would be 20 minutes. After an hour I walked up to the counter to be told that they didn't actually have a tire. Sat an hour for nothing. They had my number and I was in the store waiting but no heads up at all. Horrible service.
You buy products but always have replacement parts Not happy to try what I want
Very helpful staff. Great location. Lots of parking.
I have been helped by so many great staff at this store. My experience with their Automotive service department has being very good.
Had a problem with curbside pickup. Couldn't help with information. Cancelled the order
Pretty good selection of goods great staff
No stars, thumbs down!
Friendly staff
(Translated) Many varieties (Original) Beaucoup de variétés
I went to Canadian Tire on Saturday morning to get my winter tires installed. Later Saturday I was driving around and my TPMS light comes on, I paid $26 to have them learned when I got the tires installed. So I headed back to the shop and they tell me that I'll need to come back Monday. Now here is Monday and they tell me it will be several hours as I should have made an appointment. I questioned one why they didn't make an appointment in Saturday for me, I was told because there were none available. So now I have to come back Wednesday again just to relearn my TPMS.. I'm tired of the same problems over and over with this shop. I won't be coming back. Do better Canadian Tire.
Great store. Good prices. Friendly staff.
Fantastic price on my Spalding shoes I bought ????
Great place to find most thing you're looking for at reasonable prices. Isles are congested with stuff which makes it hard to navigate when you have bulky things in your arms.
Canadian Tire is an awesome place to shop. Clean and courteous people.
(Translated) Like all Canadians shoot (Original) Comme tout les canadien tire
Parry sound CTC, helpful staff docking ACC.
I ordered some windshield washer fluid jug online, and prepaid for my order. The email said estimated pick up date would be following day at 12. I phoned the next day at 4. The staff was rude then transferred me to another department and had the phone ring for 10 minutes with no answer. Very disappointing customer service.
(Translated) Some items are expensive, but they are the only ones open on Saturdays. Price not displayed on rain gear so not bought there. We search and with the mask we get tired of it so we leave without having found either the price or the item !!! (Original) Il vendent cher certains articles mais ils sont les seuls ouvert le samedi. Prix non affiché sur les vêtements de pluie donc pas acheté là. On cherche et avec le masque on se tanne donc on repart sans avoir trouvé soit le prix soit l'article!!!
Store has most items on hand. However not all the staff are courteous and helpful. Thank you to the ones that are.
Easily one of my favourite stores, since they have household and kitchenware, besides automotive and camping equipment, garden centre. Everything available. Service is great.
(Translated) Excellent service thank you (Original) Excellent service merci
(Translated) Good service. (Original) Bon service.
all the staff is great anf friendly, they'll give you all the time you want to explain something before you buy it which is terrific for those high-end or even small items when you just need to know something
Always have the stock we come for
Ilses are little narrow
They prices are 3 times highwr then anywhere else
Always somebody around to help and also love the deals and sales. Stock up your tool kit here and you won't be disappointed.
Great store. Usually have great worms for fishing season
The store was great. Covid protocol was missing at the automotive parts counter. Pardon my rant: During the lockdowns the Parry Sound residents were coming down hard on cottagers who were visiting their own properties. They asked us to stay away. I stayed away because; 1 - It was the right thing to do, 2 - stop the spread, 3 - out of respect for the people's wishes in the area. Now I am finally allowed to visit my own property. On 24-June at 1pm, both of the associates at the parts counter were wearing their covid masks improperly. I will protect your area, you protect mine. We stayed away when asked, but now when we are bringing cash, property tax and all sorts of other revenues that support the area. You must honour your end of the bargain (I did). I told the manager about the two associates. She said she was sorry and would address it. I told her that this was her issue and it was disappointing to see she did not have control over her post.
Great summer selection!
Helpful and good customer service tonight
Good place to shop.
More extensive in service fee than other places
Never disappoints, reat return policy and amazing door crasher sales.
We are all glad we have a great store we can count on
Very good.
Fast service
Today was a great shopping day at CT. Tents, wagons, sleeping bags, air mattresses, camping stoves all on sale!!! Store wasn't too busy when we went and no line ups at cashiers today.
Bought some tires from this location, and when i went to pick them up and drove away, i noticed that the salesman decided to add a after sales extra warranty, without even asking me if i wanted it. I had to drive back to the store to have it removed. Also have ordered a few items during the week for pickup the next day and they could not get it ready even within that time frame. I understand it is during Covid, but you would think you could have a order ready for pickup within a day.
Had few bad experiences so I vowed to never bring in my vehicle in the shop. Thinking I simple tire swap couldn't be screwed. Guess again. The shop was given to sets of rims both with tires on. It was a simple removal of both discard the bad tire and apply the good tire to the othere rim. Well the apperently finish taking off the tire and tossed the aluminum rim a scuffed the face. No help just was treated like I brought it in with an oily scuff
Easy to find what you are looking for and easy checkout.
Very nice store but small.
They have what wanted and needed too. Staff is very helpful too.
Stopped here as my vehicle battery is 1 year old and already having issues. It's a canadiantire battery. The battery still looks new has serial number and I had all information but because my friend who paid for the battery for me as I dont live in city they said my warranty was invalid even though it's my battery in my vehicle. Very poor service and when asked for manager he laughed and said he will tell.you same thing and said but manager is gone for the day come back. Considering I live an hoir away I wont be going back here.
Good friendly service.
They were very helpful in getting me through at the cashier in very fast and courteous way. Canadian Tire is awesome..
Found what we needed quickly directions from associate were accurate
Pretty good store
(Translated) Nice little store, the employees are cordial and respectful and they make the effort to speak to us in French very appreciated thank you???? (Original) Beau petit magasin, les employés sont cordiales et respectueux et ils font l'effort de nous parler en français tres apprécié merci????
CT Southdale is such a nice clean store. And the staff, while predominantly young, is actually fairly knowledgeable about the products and their locations. Its a direct reflection on the management. Keep up the good work!!
Was a very happy to see the product that i need at a reasonable price.
Can't believe the lack of organisation in this store, went there looking for an oil filter for my truck, there's bins everywhere with misc unorganized filters, the entire store can use a cleaning. Owners should be ashamed
Need better auto parts service, even the manager Mark doesn't have a clue of helping customers.
None of your business.
Great place for most of your needs
Well stocked for a smaller market store
I went to Can Tire, Parry Sound to purchase taps due to water leak. The store had safety measures in place (because of Covid) for not only their customer but employees as well. I enjoy shopping there as everyone is so helpful, courteous & their prices are in my opinion reasonable.
(Translated) Canadian Tire is truly our favorite store !! great choice of gifts for those I love so much to choose from ... welcoming staff. (Original) Canadian Tire est vraiment notre magasin préféré !!des beaux choix de cadeaux pour les etres que jaime enormement de choix ...personnel accueillant.bravo
Always very helpful, fast service
(Translated) Inventory of poor. No strap of toyota echo 2002 ... pogner has septiles on a Sunday .... So see toyota echo ... yen raining esti c not a plymouth horizon. (Original) Inventaire de pauvre. Pas de strap de toyota echo 2002... pogner a septiles un dimanche.... Voyont donc toyota echo... yen pleut esti c pas un plymouth horizon.
Good service
Awesome store.very helpful people
This is a great store. Great staff and solid product knowledge in my experience. We have had some recent issues with product availability (life jackets for example), but that is likely a Universal thing, given the state of world logistics right now. Canadian Tire in general is our first choice for shopping as it is Canadian owned and operated. They also carry some awesome Canadian brands that you just won’t find in other stores. The fact that they support other Canadian brands is important to me. Definitely consider Canadian Tire as an option before heading to Home Depot and Walmart! They have a click and collect option too for those who prefer online shopping. The website will show you exactly what aisle your product is in and the store’s availability for those who want to do their own shopping, but keep it as streamlined and contactless as possible.
(Translated) Well we find that we need, on the other hand we do not hang around as much in the aisles as before! Sometimes a bit of a mess in the aisles! (Original) Bien on trouve se qu' on a besoin,par contre on ne traine plus autant dans les allées qu' avant ! Parfois un peu le bazard dans les allées !
Horrible experience my wife wanted to use the washroom and the lady at the service counter told she had to wait. We did for 10min and we left, all she had to do was give her the key. We left and had to go to wal mart
(Translated) Very well (Original) Très bien
I like turtles. And Canadian Tire.
(Translated) Excellent store, you can find everything there. (Original) Excellent magasin, on y trouve de tout.
Small but mighty, they have everything you need and if they don't they'll get it for you. Great customer service!
Here with my brother who's vehicle was flatbedded in. He called prior to bringing it here and they promised him the world and the same when he came here like oh ya your next. Now 2 hours later no action on the vehicle. See things haven't change here over the years. If they can't help don't say you can. Very disappointed in the service.
Very good place to shop and great prices
(Translated) Very good service (Original) Très bon service
It's good if you know what you want and where to find it. However if you need help finding something good luck finding an employee.
Overall a great chain. Most of the staff are helpful. This store seems to have 2 of any specials but. Here there is some improvement. Part timers do not have the knowledge so stocked items. I go to the info desk for needed help if there is no lineup.
Excellent. The man who was working front desk automotive was kind and very knowledgeable and helpful. North Bay approx 410 415
Bought a bike for my daughter told me it would be built some time tomorrow. I live out of town. I'll build it myself screw the warranty.
If you know what you're looking for it's hard to find because they keep changing the damn shelves around LOL
(Translated) Very good customer service. Thank you (Original) Tres bon service a la clientele. Merci
Canadian tire
Worse experience ever was supposed to pick up by 4pm and not not till 5 then show up to find out one thing wasn't included. I called and asked if I could order something and have it included with the order and they told me that I have to order and wait another 24 hours to pick. I needed the padlock so I cancelled my other order and ordered somewhere else where they help you instead of leaving you without when there is other options. This isn't my first bad curbside pick up from them but it definitely will be my last. Home depot and home hardware will have my business from now on. They are way more helpful because this wouldn't of happened at their stores.
While the store keeps a fairly okay inventory of what you would expect at any Canadian Tire store it is probably one of the least organized stores I've seen. - Aisles are consistently filled with full pallets of merchandise making it a rat trap to navigate, heaven forbid you need to push a cart around the store as it's more of a challenge than it's worth. - Counters are rarely if ever actually staffed. I can't tell you how many times I've had to hunt down employees at the parts desk or even the sports desk to help. In the past they had call buttons that would eventually get someone's attention but they were removed long ago. If you can wait the week or so for delivery I would recommend ordering online to door everytime. But if in a pinch they have affordable tools and parts.
Store was clean and uncluttered . Everything I wanted on sale was in stock . Parking was very good at the time I was there . Great rewards program . Will shop there again for sure .
Jammed aisles, disengaged staff, and horrendous customer service overall. Worth going to Michaud & Levesque, or take the extra 25 minutes to North Bay Canadian Tire to get what you need.
I usually have wonderful service at this location but this time, I didn’t have a good experience with a worker. No manners, very disrespectful. She shouldn’t be working there.
Even though prices for tires and rims are cheaper here it's definitely not worth the hassle of dealing with their auto services. Waited 2 days for my vehicle just to have winter tires put on and only got a lousy apology when i told them i was missing work because of them. I was told cars with actual issues were getting priority despite me having an appointment. I understand that the storm took a tole on them but thats no excuse. Dont overbook if you cant handle that amount of work. Also missing three valve stem caps. Will not come back to their auto services.
my fave place
Awful the worst service in the area. I had my car towed with a flat tire and told the man in the auto department that I had a family emergency. He said he’d get it fixed. 2 days later my daughter had to come from Toronto to get me because I could not get my car. She called and explained the emergency was that her father had died all of a sudden we were told leave now he car is ready car. Needless to say there was no compassion for days until we had to explain our personal tragedy to strangers. Absolutely the worst costumer service I have ever seen. My family owned a cottage in Parrysound for 35 years, I chose to retire here. This was brutal treatment.
Well looked after great help when questions answered thanks to Daryl w
Well organized first day open today not much of a line up. I rather shop at canadian tire then the home depot.
Very clean store
That store is very cramped too much clutter no room to breathe .
Always get great service here. When I went to buy a shed the service rep went above and beyond to help load it in the truck.
It's good
Like the company and products, severely dislike this particular location. Constantly disappointed with how this store is run, from refused orders to down right denial of service
Always polite staff, interesting products.
Always have what you need. Friendly staff.
Store is good but the auto shop is super shady
(Translated) Very long to go to checkout other than that very well (Original) Très long pour passer à la caisse a part cela très bien
Everything you need, camping, fishing, Automotive mechanics on staff everyday. If they don't have it they will have it ordered in in a couple of days. Good service, staff are kind and courteous
Great service from the Auto Service dept !! Up at the cottage for the week and received amazing small town courtesy !!
(Translated) Extremely bad service, rude employees. (Original) Service extrêmement mauvais, employés impolis.
Shop there often no issues
Customer Service Representative Sébastien at the of the Automobile Department is really a great guy. I do not speak French, he translated everything for me patiently. …
Always satisfied
(Translated) Full of products under the same roof. A little more expensive than the competition. The aisles are sometimes narrow, it is often difficult to move with their baskets (Original) Plein de produits sous le même toit. Un peu plus cher que la concurrence. Les allées sont parfois étroites, il est souvent difficile de circuler avec leur paniers
Staff are very helpful
Complete shopping center just needs groceries and lumber
Very spacious, clean and friendly staff.
Store is clean. Staff are nice.
Lots of Stoke good check out people even the odd person working the isles
Found the service wasn't very good as I wasn't local. Wouldn't return
I love shopping here for the staff and the stock. The staff is always friendly and try to be as helpful as possible. This store gets some really horrible customers - probably the worst customers that I've seen at any store I've ever shopped at. Every negative experience I've had at this store was with other customers who feel so entitled and who feel like their time is more important than everybody else's. God forbid you have to wait in line for 5 minutes, that is no reason to be rude to staff because that really isn't in their control. I admire that the staff are able to keep their cool even when they're getting yelled at, I could never do it.
Good
(Translated) The world steals the items from the boxes and there is always something missing from the boxes. I buy a mosquito repellent and the bag to store the mosquito repellent is missing. (Original) Le monde vole les article dans les boîtes et il manque toujours quelque chose dans les boîtes.Jai acheter un chasse moustique et il manque le sac pour ranger le chasse moustique.Matane.
(Translated) Today at 9:30 am the service was not strong because there was a lack of staff and the only counter clerks had masks because they were seized up but it must be said that there were a lot of customers at the counter so given the slowness and a little stress we left me and my beautiful but it is not because I do not like Canadian shoots on the contrary but we were in a hurry and make sure that I will go back there because there is always a good discount and here it is , is that Richard (Original) Aujourd'hui à 9h 30 le service était pas fort car il manquais de personnelles et les seules commis au comptoir avaient des masques car ils était gripper mais il faut dire qu,il y avait beaucoup de clients au service comptoir alors vue la lenteur et un peu de stress nous avons quitté moi et ma belle mais c,est pas parce que je n,aime pas canadien tire bien au contraire mais nous etions presser et soyer assurer que je vais y retourner car il y a toujours de bon rabais et voilà c,est cela Richard
(Translated) Good shop but the challenge is to find a clerk (Original) Bon magasin mais le défi est de trouver un commis
Store is well set up. Sometimes hard to find an Associate in the store for help, but when you do, they get you to the item. There was an instance though when I asked for an item and all the Manager did was point me to the area instead of assisting me.
(Translated) Non courteous service (Original) Service non courtoi
Very helpful got what I wanted
Terrible telephone shopping experience!!! Called to order a product from flyer, always get "no one available to answer your call". But phone home hardware and they answer right away! CT needs staff to ONLY ANSWER TELEPHONE ORDERS, for people that don't have a computer! Maybe should have a Telephone order # on website!.
(Translated) Very good service today (Original) Très bon service aujourd'hui
Nice people and wonderful service. Thanks for the great service....! I was on my road trip to Cape Breton for enjoying fall at this thanks giving long weekend. Accidentally my car's front wheel hit pothole and rim was damaged. Because of long weekend we could not find any garage to fix that. We reached store on closing time. Thanks to the Canadian tire staff who help me to find a mechanic and stand besides me. Excellent support from staff.
Very rude staff, hard to get around the isles of the store. I was very disappointed.
Gd place
Like any Canadian tire in Ontario
Good place friendly staff dog friendly clean bright
Good operation evert thing you need
Needed emergency supplies, can always count on Canadian Tire...this one did not disappoint.
Canadian tire was nice. We got a real good deal on a set of pots and pans. We also got a very good deal on a tree-lighting tester. Canadian tire seams to have lots of good deals and with the American exchange we do even better.
(Translated) The boss is cave (Original) Le boss est cave
They had exactly what I needed very friendly people
Extremely horrible customer service. I called in 5 days ago looking for a product, that is available in store according to the online website. I wanted to make sure it was in fact instore before I drove all the way to kapuskasing. The 1st day I called they "went looking for it" and they could not find it. They took my number and said I'll call you back when we find it. I never heard back, so I called back at the end of the day spoke with an other person who said "we can't find it, we will have management look for it"and they will contact me back tomorrow. Surprise suprise they never called back so I had to call in once again spoke to another worker who said "we are still looking and we will call you back today" ...... no call back once again. It's been 5 days and still no call back. So I drove to Cochrane to get what I needed. Seems like they should be working in a circus if they are acting like clowns.
Well, I checked on my app that the product I wanted was in stock,w9 of them, on aisle 3. Went to aisle 3, found the spot and none. Waited for someone to help for 5 minutes, lots of employees walked past and looked at me but never bothered to ask if I needed help. Finally, I stopped someone and asked. He scanned the code and said there were some on aisle 14. Then he vanished. Didn't bother to help further. Guess what? There were none in aisle 14. Another in a long line of disappointing trips to Canadian tire.
The guy that runs the sporting goods should go find a new job he is no good at that one
Small store and the employees don’t know what they’re doing half the time
What a joke this place is, opened at 8am dropped my tire to be repair and I come back 30 minutes later and all the doors are locked with no one around to explain. When I called I was told they had no power. Last summer I had them change all 4 tires and put the best of the old in my trunk as a spare. Got a flat yesterday and opened my trunk to find the flat tire from last summer. Left me stranded on the highway last night and again this morning waiting to get my tire back.
Very helpful with an emergency tire change
Already having a hectic day I ran to Candian tire to pick up some wood stain n a sponge. My son was crying in his car seat n I was already stressed to the max. Checkout was packed with only two cashiers but we waited patiently as I get up to the counter I reliesed I forgot my wallet at home. Instead of the cashier saying she'd keep the stuff there for me while we ran home she huffed rather loudly then rolled her eyes at me while saying nothing. Taking the things away and that was it. It was so incredibly rude and made me feel even worse then I already had on a stressful day. A little kindness would have gone a LONG way.
Poor service & they don’t honour the return policy that is clearly indicated on the Canadain Tire website. I reported Maggie to corporate headquarters & got results! ????????
To good things for cars or homes
(Translated) Very good service (Original) Tres bon service
Great selection
Great staff and inventory
It was a easy, just order it online, and pick it up in the store when notified its ready. Safes on time.
Picked up wrong thing brought it back and told them the one I got was supposed to be 30. 00 not 60.00 they got me the right one. No fuss no hassle. Very nice people that work there.
Good place to shop for auto parts
(Translated) Very good service (Original) Très bon service
Always a place to visit when you can't find what you're looking for in other DIY places.
Easy pay options on your CT Mastercard.
(Translated) You can find everything, really everything. But let's say you have to be slender to go through the rows. But like a lot of guys this is one of my favorite stores. (Original) On trouve de tout vraiment de tout. Mais disons faut être svelte pour passer dans les rangées. Mais comme beaucoup de gars c'est un de mes magasins préféré.
(Translated) Slightly slow services, for the rest impeccable (Original) Un peu lent avoir du services , pour le reste impeccable
(Translated) Very fast (Original) Très rapide
Found all I needed in no time
Worst staff ever!!
Good place to shop auto motive
Stopped to grab a few things while staying with friends .Store was clean and organized. Found everything i needed.Cashier was friendly.
Store sucks 2nd or 3rd time I have had to wait more than 24 hours for pickup. Girl just told me now maybe ready by friday. What a joke. Terrible customer service. They should have a negative 5 star rating. Go to sturgeon falls or better yet drive to barrie probably faster service.
Lacking room in the aisles and sometimes don't have what's on sale.
Vj
They usually have what we need, staff is usually helpful, but going through the cash is always an ordeal. They need more open check-outs. They are slow at responding to line-ups, leading the customer to wait at the cash much longer than is reasonable.
Good selection but very frustrating trying to maneuver a cart through the aisles with the excessive boxes, ladders & completely blocked off aisles. Obviously have a storage problem and use the store front for all the huge boxed stock.
Very Helpfull at automotive counter.
(Translated) Well served but not big enough we have a hard time spending in the going (Original) Bien servi mais pas assez grand on a de ka misère a passer dans les aller
Great selection of product. Like buying from a Canadian store. All in all a good shopping experience.
The staff was extremely helpful. My order was ready and waiting
Been a long time in this store...people changed. ..but facility still looks/feels same.
(Translated) The places are very good, its just that the wait is a little long at the checkout, thank you (Original) Les lieux sont très bien, ses juste que l'attente est un peut longue au caisse,merci
Good deals at times
After receiving less than helpful service and ridiculous prices at a couple of Hyundai dealerships, I am now using Parry Sound CTC for my maintenance/mechanical service. Doug on the service desk always approachable and knowledgable.
Not good at all web paige is very outdated on times the store is opened.I ordered and paid for my product on line to be picked up at the store. Three hours later I went to the store to be greeted by a very judgmental owner.i finaly got my product but it will be the last dime I spend in this store. People wonder why Kirkland Lakers shop out of town.
(Translated) Very well (Original) Tres bien
Not impressed with the fact that I am barred from buying a mouth guard since it's sports related even tho I need one to sleep, yet I can go in and grab some candy no problem. I live well outside of the city perimeter and I don't want to order online and pick up items one at a time as I need them; if I don't have to come into the city and shop I don't, now I'm not allowed to grab what I need as I need it. Thanks for controlling out shopping habits. This isn't stopping the virus in any way shape or form.
(Translated) Good service in the region As much inventory as in the big canadian tire (Original) Bon service en région Autant inventaire que dans les grand canadian tire
(Translated) There are good prices (Original) Y a des bon prix
Slow service and expensive
Good
Had bad service at service counter just for a tire repair was semt away
(Translated) We find everything (Original) On trouve de tout
Wow the worst experience ever. Brought my truck in today for new rear brakes and engine diagnostic. Appointment was for 10am when I got there they said running 20 min behind so that was fine, 40 minutes later they bring in my truck. Then at about 12:15 the guy comes out and tells me the issues they found but mechanic went for lunch and wouldn't get back to my truck until 1:30. So I asked why my brakes were not done during the 1 and a half hours my truck was up in the air with tires off. He says spent most time on diagnostic test which on receipt said spent 30 min on this task. Bottom line I left paying $130 with no work done was going to book my wife's vehicle in for brakes as well but we will never return to North Bays shop ever again.
The first person I asked for help from in the kitchen department was unfriendly and seemed like I was bothering her. However the second person who helped me in the fishing and camping section was very friendly and helpful.
(Translated) Very nice store but the cashier was not in a good mood it MAY be because we are tourists (Original) Très beau magasin mais le commis à la caisse n avait pas l ère de bonne humeur c est PEUT être à cause que nous sommes des touristes
Nice place
Service was slow seed to be too busy talking to each other to serve the public
Canadian Tire is just about the only option if you want to avoid the huge big box folks like Walmart. They have a very wide collection of household needs, from toys to hardware and kitchen supplies.
Went to this Canadian Tire store last Saturday, I wss told at the door to put a mask on, I explained that I have a medical condition, the guy argued with me non stop. He sent for 2 managers, they insisted that I Have to wear a mask today. I explained that if I wear a mask that it will restrict my O2 intake and put me at risk for a heart attack. They didn't care, I was told to leave. I informed the management that my nephew works for the Consecutive party and knows Doug Ford. I guess they will find out soon as it has been brought to his attention. I'm moving to Sturgeon falls area now, I'll be shopping in North Bay, because they don't discriminate.
What a bunch of b.s they don't have any 12 point socets and there a hardware store stupid people
Always helpful staff and great variety of items.
Not limiting amount of customers in the store.
Not my favorite store. Waited 30 minutes for service the sale persone walked away from me 4 time to serve others that got there after I did.
Clean, good signage for online pick up and distancing.
I bever leave without a purchase! Lol
Need to have all stores carry the same items, stuff I buy at regent location,I cannot get at the St Boniface location
The staff is always helpful. No feeling rushed and check outs are quick.
Had what we needed, easy to find, typical Canadian Tire
This is not my usual location for shopping and I found the layout of this particular Canadian Tire confusing. There were four items that I was looking for and I was greeted within a few minutes of my arrival by a new employee....third day on the job. He asked me if I needed help finding anything and I told him three items I needed help locating. He said that he wasn't sure where they were but said that he felt that they were " this way". He found two quickly and asked an associate for the third. He was very personable...to the point where my son even commented about our encounter as being the best experience he's had shopping at Canadian Tire. He unfortunately didn't have a name tag or identified himself. I should have asked but didn't. Only reason for not getting 5 stars was that I felt that the prices were a little high but I was looking for unconventional items.
Very small store and most stock + sales are not available instore
Clean, staff are friendly and helpful, they allow dogs in store on a leash and I think this is tremendous! Absolutely great! They have a lot of stock and always have what I'm looking for! They need to change their hours online and on their phone recording as online says they close at 8pm on Saturday and their phone says they close at 9pm and the store says they close at 6.
good store in waterdown, lots of variety for your selection . aisle are always blocked by carts. housekeepinga real problem.
About my favourite place in the free world. I sometimes will go and wander even when I have no specific plans to get anything in particular. I will usually end up with something awesome and on sale! Good people, well stocked, and nicely laid out isles with lots of space.
Great service as always and big thank you to Dave Hicks Service advisor
Love it.
(Translated) ¹ses.well (Original) ¹ses.bien
(Translated) Make an appointment for an automobile problem ... Have reminded me the same day that my car is repaired .... perfect I'll go get my car ... to finally be told finally the car is not repaired I took the car out of the garage and the problem came back, but now I don't know how to fix it ... it's already badly done .... I am asking for explanations on the said problem ... but the mechanic seems to be able to give me none .... However the invoice is the same ... I have no problem paying the checks of the check ingine which is $ 34 and dust it what to indicate on the invoice but I absolutely do not agree to pay for repair time ... no proposal was made to me! other than not charging the extra half hour to re-check the said problem supposedly repairing ... worst customer service I have seen ... for me, auto service at Canadian tire is over. .. (Original) Prendre un rendez-vous pour un problème automobile... Ont me rappel la journée même que mon auto est réparer.... parfais je vais chercher mon automobile... pour finalement me faire dire finalement l'auto n'est pas réparé j'ai sortie l'auto du garage et le problème est revenu mais là je ne sais pas comment le réparer.... déjà sa part mal.... Je demande des explications sur le dit problème... mais le mécanicien semble être capable de m'en donner aucune.... Pourtant la facture est la même... j'ai aucun problème à payer la vérifications du check ingine qui est de 34$ et des poussières t'elle qu'indiquer sur la facture mais je suis absolument pas d'accord de payer pour du temps de réparation... aucun proposition m'a été fait ! autre que de ne pas charger la demi-heure supplémentaire à la ré-vérification du dit problème supposément réparer... pire service à la clientèle que j'ai vu... pour moi c'est terminée le service auto chez Canadian tire...
Auto parts service department is horrible. Hard to find worker's and if you find someone. They aren't much help, they do the bare minimum. Try to get the thing you want but they give you something else. It feels like they think you can afford the expensive stuff. They talk you out of buying it because it is to expensive. They give you something cheaper.
Always have what I'm looking for. Quick check outs too
They make you go in to the service counter to get curbside service.
Great service and knowledgeable about fishing! Always special when you have people selling that know what they are talking about!!
Tackle selection wasn't great, but probably same issue across chain
Its like a dollarama that's more expensive
Very poor service. Online quantities are always wrong, tired of driving an hour each way to be told they can't find any of the items I'm looking for. Stores like these are the reason I'm doing more online shopping.
Dont know how to fix vehicles, Iam a canadian tire customer , since i came to canada and i have done repairs across many canadian tire in ontario this one only get customers because of the brand, you can trust canadian tire but not this one on parry sound. Unprofessional work ethics and corruption, Worst customer encounter and upcharge for parts which is not even repaired. Dont go over here , if you have value and respect for your vehicle
(Translated) Good service the employees are nice and responds well to customer requests (Original) Bon service les employés sont gentils et répond bien aux demandes du client
Great help
The part's service suck, don't know how to help customers. Unless customer knows what they want, then what is the point of having the staff
Good size store and good selection
CTC is cluttered and great staff if you can find them, prices are on the rise. I don't go there anymore.
I had an awesome experience with a local shop recently that I had to share my experience here from a few months ago. I came here to get winter tires on the mpi winter tire program. I dropped my car off around opening and didn't get a call back until 3pm. The guy told me all these things that needed to be fixed and used high pressure tactics like "it'a not safe, your lucky you got here, I wouldn't drive it anymore" after he was finished his pitch I declined everything and told him I was only interested in the tires. When I came by to pick up my car he said that I didn't get approved for the mpi winter tire program. I asked him what the reasoning was and he got annoyed at me and said "I'm not releasing your car until you pay for all the work we have done upfront" At this point, I had became very escalated asking how my application was declined. My license was current and didn't have any money owing to mpi. When I checked the application he submitted, he entered in a incorrect postal code. I got the manager to resubmit it with the correct info and it was approved. Meanwhile the rep was putting on his jacket and packing up looking annoyed like I was the one who did something wrong. No apology from him or the manager afterwards. They gave me my keys and wanted me out. I'll state that I am in my 20's and of visible minority. I don't want to believe that this had anything to do with it but I strongly feel that they do not care about customer experience. I took my car at the time to my cousin who has his red seal. He took a look at my car and had a good laugh. He told me what actually needed to be fixed and what they tried to hustle me on. Take your vehicle somewhere where they care about their reputation and take pride in their craft and customer service.
Happy
(Translated) Spacious, clean. (Original) Spacieux, propre.
Always something great on sale.
Ask a worker where something was she was cold and didn't even look at me
Nice
Up at the cottage, coffee maker and toaster both quit working at the same time. My son was bringing a group of friends up to go atving and I was the cook. So I went to Canadian Tire and picked up what I needed. No fuss or muss, lots of selection, in and out in 15 minutes. It doesn't get any better than that.
Easier to go out of town to make purchases. Either have no stock and if computer says they have 1 they can’t find it.
Smaller store, staff eager to please. Surprising large supplies for available space. If you don't stop in your missing something.
Good Store an Staff Canadian Tire is Legendary in Canada
(Translated) Hello, I went yesterday, I needed an inflatable mattress. He had some displayed with a yellow tag at $ 29.99 high up on the shelf. The yellow label was directly in front of the product. Arrival at checkout, the invoice is $ 62.99 + tax. I go back and take a picture of the product with the label on the front and explain the situation to the cashier, wait a big 20 minutes to be told that the wrong product code is displayed. I explain to the cashier that this is the price displayed in front of the product and that I should normally have it at the same price, she insists on telling me that no, it is the number of the product and not the price displayed ????. (Original) Bonjour, Je suis allée hier, j'avais besoin d'un matelas gonflable. Il en avait affiché avec une étiquette jaune à 29.99$ en haut sur l'étagère. L'étiquette jaune etait directement en avant du produit. Arrivée à la caisse, la facture s'élève à 62.99$ + taxes. Je retourne et prend une photo du produit avec l'étiquette placée devant et j'explique la situation à la caissière, attends un gros 20 minutes pour me faire dire que ce n'est pas le bon code de produits qui est affiché. J'explique à la caissière que c'est le prix affiché devant le produit et que je devrais normalement l'avoir au même prix, elle insiste pour me dire que non, c'est le numero du produit et non le prix affiché ????.
Excellent service and very helpful staff. Went over and above to help my friend. Thank you
First place of business I have been in where staff are not wearing masks. I understand you are not technically breaking rules but almost all your customers were masked and your staff are not. Will use curbside going forward.
(Translated) staff.welcome and courteous excellent service affordable prices (Original) personnel.accueillsnt et courtois excellent service prix abordables
Quick friendly service.
Online ordering is pointless if you're trying to save time. Ordered tires and spent about an hour going back and forth between online pick up station and parts. They couldn't find the proper number to get the tires from the back. Once you go to leave the cashier told me the invoice isn't closed and sent me back to parts with all the tires, the guy in parts is trying and I feel for them but overall what a terrible company to order online from
Great store
I went in to purchase something on sale and as always they didn't have it and didn't know when would arrive. Hard to find staff to help find things . Just not a place I go often. Wouldn't recommend it to anyone
Excellent store, reasonable prices. It has a little bit of everything and usually what I am looking for. Helpful employees too
(Translated) No service ... I got out of pierced for that and I was not even able to get service after 30 minutes of waiting .. I left empty-handed, it's really really a place to avoid . Lots of customers waiting for help and no one comes to answer ........ (Original) Aucun service... j’ai descendu de percé pour ça et j’ai meme pas été capable d’avoir du service après 30 minutes d’attente.. je suis reparti les mains vides, c’est vraiment vraiment une place à éviter. Plein de client qui attendent pour de l’aide et personne vient pour répondre........
(Translated) Good service very courteous (Original) Bon service tres courtois
I have to get propane a lot here. It's nice cause they charge for what they put in. But they dont help older woman lift them in the truck. I was told they were not allowed to lift in truck.
This Canadian tire branch is terrible. All their parts department employees are so incompetent it’s not even funny, and they act like you asking them a question is inconveniencing them at THEIR JOB. It took me AN HOUR to order a set of rims ... AN HOUR..... After getting the rims I also wanted to order new tires and they told me I had to go to the automotive section, so I did and it took them 5 mins to order my new tires, they were even kind enough to go in their back room to make sure the tires I wanted were studdable.... So after the guy at the parts desk tells me the rims will be in in 3 DAYS lol 3 WEEKS later they finally call me to tell me my rims are in , and I had to remind them that I told them when the rims came in I wanted them to mount my tires and stud them.... so finally the next day they call me to tell me they mounted my tires on rims but now realize THEY ARENT STUDDABLE?!? HOW HARD IS IT TO SEE IF THEIR ARE HOLES IN THE TIRE FOR STUDS ????? Absolutely useless, I will never ever buy tires or rims from these guys again.
Good prices and lots of stock
(Translated) Educative (Original) Educatif
(Translated) Good selection of products. (Original) Bonne sélection de produits.
Staff was friendly and helpful found everything I was looking for
Staff here are very helpful.
Was trying to get ahold of parts and it was like they kept hanging the phone up on me. Guess I won’t be going to Canadian tire for my car parts anymore since you can never get ahold of anyone there.
Canadian Tire is a lot more then just tired,house wear SEPT ROCKS!
Beautiful store has everything
(Translated) Lack of service (Original) Manque de service
Found what we needed.. bought it
That's it
Great place to shop
Merchandise blocking aisles Very disorganized
Bad customer service
The store in Southdale is conveniently located if you live in the south east corner of the city. The staff is nice and they have a decent selection of seasonal items as well as the items they carry year round.
(Translated) Fast (Original) Rapide
(Translated) Stop changing everything (Original) Arretez de tout changer de place
Everything you expect from Canadian Tire. This location has it all and is kept clean, organized and staff are helpful and friendly.
three hrs to install tires when i started truck tire pressure monitor flashing not one tire at propper pressure didnt even wipe rims clean disapointed
I'm absolutely disgusted with the service I've received in the automotive department! I brought my car in to have some work done and specifically asked that the rear axel seals be replaced while they had it (something that my other mechanic had said needed doing). When I returned to pick up my vehicle, I noticed on the invoice that it wasn't mentioned. I asked the tech why it hadn't been done, to which I was told "we weren't sure that that's what the issue was and because women tend to be irrational when they're wrong we didn't replace it, but we shampooed the axel and you can bring it back in a couple weeks to have it checked". At which point I said that I already knew that's what the issue was and that's why I specifically asked to have them both replaced while they had the axel apart for other work. I was then told that "you'd likely be upset if we replaced them and that didn't fix the problem". My thinking as a customer, is that if I pay for a job that I've asked to be completed, and that's not what was needed, then that's my fault, and I take the loss on it, lesson learned at that point. However, I've now taken it back to have the axel checked again (which I was charged for again) to have them confirm that it is, in fact what I had told them the issue was in the first place, and they'd like to charge me labour to dismantle the axel yet again! When I brought this all up with the manager I was told "whatever" and he walked away.
Has everything you need great store and staff.
(Translated) Nice place (Original) Belle place
I got exactly what I went for on Black Friday. ????
One star Original problem is below. Update. Within 24 hrs i got a working snowblower. They tried to give me one with no gas and didnt want to/ never did grease it as it seemed dry. Had to wait after calling ahead, for them to find the model . Then had to take it home, remove bolts, locktite then re assemble. Waiting on it to do the driveway so didnt get it fully checked but atleast it works. They wont sell a snowblower with a warranty unless they put it together but if they put it together you loose half your parts in the snowbank. Pretty dissapointed for a $1000 purchase. They then pawn the repairs off to a 3rd party and if you need it back i was told " buy another one then and return the 2nd one after the lockdown". No pride when built. Hoping that we have come to an agreememt today, will update.
(Translated) Small, peel mixed up - no service (Original) Petit, pèle mêle- pas de service
If you just want the basics that CT has then this store will do.... Being that it's smaller. If you want the full range of things that CT's known for then you might want to check availability first. I find they often don't have things in stock or just don't carry them at all, and this time going in shelves were fairly empty in several areas. Maybe they were moving things around but it sure didn't look organized or welcoming.
One of many favorite places to shop ????
Jordan and his team are awesome! Whenever we need something for our business renovation projects they are happy to help and will get it done for us!
Items in the flyer as adverticed between North Bay, New Liskeard, and Kirkland Lake.
I take my car there for regular maintenance and they're the most honest place in town, that never tries to sell you any more than what you actually need. I trust them. Go their first whenever I can.
Curbside pickup has been fairly simple since the Ontario covid lockdown. Stuff is usually ready within the day but sometimes can take up to a couple days depending on if you have multiple items. Always good service though.
Took my car last night for an oil change and tire change. They called and told me they didn't have my other tires, I told them they were in my trunk. Eventually they found them. The service attendant told me my car would be ready early afternoon (I had an 8am appointment). I called 3 times in the afternoon, the last time, at 3:30pm and was told the car was done. I asked for a ride (they offer shuttle service), Denise tells me that he will call when someone is on their way. I called back at 3:55pm and he gives me attitude, telling me he doesn't know where his driver is and he "might be able to get me a ride after 4pm". Their shuttle service onoy operates from 8am-4pm. It's now 4:30pm and still no shuttle or no phone call with an update. I've had my previous car at this location a few times, but after my experience today, and the lack of quality service, I will not be back.
(Translated) Including the Attached Attendant to your taste for shopping. (Original) Incluant l'Équipeur en annexe tout à votre goût pour magasiner.
(Translated) Good (Original) Bien
Good
Respected my rights
Ignore the owner responses to each review, if they actually cared I think you’d see a difference in the customer experience and subsequent reviews over the past few months/year here. I was in the store tonight and heard a customer yell, “Does someone work here that can help me”. It’s was pretty funny but true. Basically sums up my experience over time in this store. Nobody really there to help and when you do find one...oh boy. I actually had a staff member during a prior visit tell me they could only look for a certain item for so long. Overall a lack of customer service training and accountability by the leadership team here. Unless you know exactly what you want to get...don’t go here. To the owner, rather then asking people to call directly, I would suggest really looking at the reviews on here and making some changes. Could be a very successful store.
(Translated) Very good service (Original) Très bon service
Canadian tire with better than usual customer service.
Associates were begrudgingly somewhat helpful
(Translated) The men's store is a must ???? (Original) Le magasin des homme un incontournable ????
Shop for house hardware
Clean station and the staff are always friendly.
Good all around store many sales on good items.fairly organized.and you get canadian tire money.woo hoo.hahaha
Lots of products only problem is when you need a person to help you nobody is in sight
(Translated) Product for car (Original) Produit pour voiture
Great customer service
This store wont honor online purchases for pickup. They will cancel your order after selling your items to someone else. Staff is not helpful and very slow.
Very friendly staff
(Translated) Lack of service (Original) Manque de service
Excellent customer service!!
Need some cheaper fishing tackle
Knowledgeable and polite staff.
Very poor service. Won’t be back
Good bunch
I love this store it has everything that i like
Nothing in the flyer is ever in stock. The aisles are cramped. They don't have enough cashes open, and there is nowhere to line up. The tiny aisles they have are made worse by placing more stuff in the middle so you can't get a cart through. There are no self checkouts. The employees know nothing of the department they work in. If you need something for the patio, you have to dig through a bunch of damaged boxes in a large hot shed to see for yourself if they have it. The prices are higher than at other locations or what is presented online. They hate serving English speaking customers up front, but automotive service is fine. I honestly just go to North Bay now.
(Translated) Nice store good specials (Original) Beau magasin bon spéciaux
Very friendly, helpful staff!
Find what i need
Hard to find an associate to help you. You actually have to approach an associate if you need help. You are never asked if you need a hand finding something.
Im there all the time! Great service
Cashier pleasant smiled
This Cdn Tire in Port Hawksbury was the only one around that had the food dehydrator that was on sale. It showed online the store had 5 so I hopped in the car and drove an hour to get there. There were none on the shelf so I asked and the woman looked it up and said she would get me one from the stock room. While I waited for her to return I was asked 3 times by different staff members if I needed help with something. I have never been in a Cdn Tire with such attentive staff members. Well done!!
Unorganized and dreadful manager. Does not honour return policies and staff are incompetent and rude. Not inclusive location for people with disabilities. Called toll free number and got situation sorted in the end but will happily give business elsewhere.
Well staffed and great products
Friendly staff
(Translated) Very helpful and friendly staff. (Original) Personnel très serviable et aimable.
(Translated) Everything is perfect! (Original) Tout est parfait!
(Translated) Hello I was in your store yesterday and the distance was very badly respected in addition the people who have not bought anything must sneak through the people who wait to go to the checkout less than 1m this would be to modify (kind and personal helpful) (Original) Bonjour j'ai été dans votre magasin hier et la distanciation était tres mal respecter en plus les personnes qui n'ont rien acheté doivent se faufiler a travers les personnes qui attende pour passer aux caisse moins de 1m ce serais à modifier (personnelles gentil et serviable)
This place has EVERYTHING!
This is a great store the staff is friendly and knowledgeable. Their service department is also knowledge able and will tell you what the cost of repair is and if there is a change they will get your approval before continue the repairs
A good go-to place for many different items. The CT money is a bonus.
Bought a ignition coil for honda civic and it failed within 5 miles of driving it . Ive been doing mechanics for 30 years ...Carl the manager in automotive said we are not warantee the part ... so i talked to his manager told them part failed and that manager went to carl and then came back to me saying has 3 year warantee exchange on it . Principal of this review is carl assumed a wrong conclusion before i even explained my story. 2nd dint even tell me had 3 year warantee replacement when i asked all i want is an exchange part
Auto shop guys are great! They helped us in an emergency situation, went out of their way to get us the part we needed amd were fast getting it fixed.
The people are really good here.
Had what I needed and wasn't very busy
(Translated) Canadian tire of small scale (Original) Canadian tire de petite envergure
Unfortunately the Gazebo we wanted wasn't available due to the fact that they supposedly had to boxes available but both were missing parts etc and they had no more so will have to purchase elsewhere and therefore may now not have up in time for daughter's bday????said store had 2 available but should if said none since can't sell them.
Went in to to pick up some oil and there was this guy trying to exchange a moto master product and got nothing but grief from customer service. Then escalated to a manager and someone pretending to be a manager came out and basically told this guy to bad and leave. They basically both snubbed him and told him to leave.
they got alot of stuff.mostly reasonably priced. and you collect and use canadian tire money on everything.staff usually pretty great on helping find stuff or give another opinion or work any problems out.
(Translated) I like it when we find our stuff (Original) J'aime bien quand on trouve nos affaires
The store is not like the real Canadian tire stores I know of never has any of the items that are on sale they don't have them even at first day they lose them all
Busy place
Found mostly everything. Ordered the rest. It will be in next week.
Almost always have what i need in stock or get very quickly
Huge thank you to the service team here. We were left stranded on a Thanksgiving Monday with a truck that wouldn’t turn over, they called us first thing Tuesday morning with a new part ordered, had us fixed up and back on the road by 11am, being from London, ON, we had a long drive ahead and they had us fixed up and ready to get back on the road so quickly. We’re very appreciative of their speed and effort to get us on our way again!
Ordered online, drove 65 kms to the store, 4 hours later they had not processed my order of 1 item. Cannot call to cancel my order as call center is apparently too busy just hangs up on you. Not happy at all
Cool
Staff friendly and helpful.
Normally well organized and helpful staff. If you dont know where someone is to help with what your looking for you can sign into there free WiFi and use the triangle or canadian tire app to locate exactly which isle the product you are looking for is in.
This was actually the worse experience at Canadian tire in sturgeon falls there was an item in the flyer that I wanted I asked 4 different employees to help me out and everyone of them told me I had to find a different person to help me. So I ended up buying something more expensive than what they had in the flyer so I was so frustrated when I walked out of there. First of all I didn't find the product that was in the flyer and I ended up spending more money. Today I'm going back and returning my purchases. I'll go buy my stuff in North Bay which is too bad since I was trying to shop local and help out my community.
A Canadian Tire that's always got a large selection of camping gear and fishing gear.
Everything u want was there
Nice friendly people found everything I was looking for
Love this place , except when they loose my curbside pick order .
(Translated) Average service. (Original) Service moyen.
(Translated) Not always easy to find help but once found very helpful. (Original) Pas toujours facile de trouver de l'aide mais une fois trouvé, très serviable.
Staff is friendly and easy to shop
(Translated) Nice place (Original) Belle place
I had a 10am appointment it’s now 11:15 and my vehicle hasn’t been looked at. I broke down Saturday afternoon, the part wasn’t available until Monday. This is totally understandable and not the fault of Canadian Tire. They are aware that I’m from out of town and have been waiting in North Bay for my vehicle to be fixed so my vacation can continue. If a 0 star rating was possible that’s what they would get. To top things off after they looked at my car Saturday I had to be towed back into town after breaking down on the trans Canada highway. THEY LET ME DRIVE AWAY IN AN UNSAFE CAR WITH NO WORD OF WARNING Update: I went in to have my alternator replaced, I was told it would take about an hour. It took 6 hours! I sat in the waiting room the entire time and it wasn’t until after I’d been there 4.5 hours anybody had the courtesy to give me an update. Apparently the replacement alternator was defective it took 3 hours of work for them to come to that conclusion (remember a 1 hour job). When I asked why it took 1.5 hours for the work to begin I was told the part hadn’t arrived. The only way that would be possible is if they forgot to order it as my appointment was for 10 am. So I’ve now been there for 6 hours and I’m told the replacement alternator is working well but my battery is dead. I tell them that’s odd as you tested it when I first brought in the car and you said the battery was testing 100%. When I asked how both of these things could be true the answer was “that’s what the test said”. To sum up my experience...terrible customer service with a double dose of incompetence. Here’s a question for both Canadian Tire corporate and the franchise owner. Your posted shop rate is $95 an hour...what’s my time worth?
(Translated) Great service on the phone ???? Simpler than at Amazon Bravo ???? Proud to have bought local! (Original) Super service au téléphone ????plus simple que chez Amazone bravo ????Fière d’avoir acheté local!
(Translated) Good (Original) Bien
Very good service friendly staff
Staff not very helpful
Great place to find just about anything you could possibly need and get your oil changed. Just love this store and the staff is always super friendly and happy to help you.
Great, found what I wanted.
Totally hate CT. Employees are not well informed and god forbid if you ask for help. I havent been in the store personally for 2 years but my husband still goes in grumbling and comes out cursing.
It's was ok
Fast and friendly
Worst Canadian tire in Ontario and beyond
Weekly sale flyers, amazing deals. Purchased $14 air compressor, ready for summer!
Home Depots annoying sibling. Can't do anything for them selves and needs someone to show them how to do everything. Goes to doc regularly but comes out worse than when they first went in then makes up totally bogus illnesses for sympathy. Carries around thick dirty stacks of CT money that they inherited from gramps. Likes to colour.
I returned a life jacket and the customer service rep laughed and yelled over to another employee at the desk. " Hahahha more returns its ridiculous"! While im standing in front of her. Maybe you are having a busy day with alot of returns but thats not appropriate business practice. If i dont have to shop at this location while im at my cottage i wont. Ill get my things ahead of time and i will purchase another life jacket elsewhere
(Translated) Great experience and great help with fishing. A great experience. We were offered great fishing tips. (Original) Great experience and great help with fishing. Une excellente expérience . On nous a offert des excellents conseils pour la pêche.
Had a nail in a tire as we were on our way to Gaspe. They got me in right away with a quick fix. Back on the road and it is only 8:30 AM. Great service!
Busy location, crowded
Had what we need prices on sale
Not impressed with the lack of service from Canadian Tire staff at this store! Basically a self service store! ????
(Translated) Petrol stop (Original) Arrêt essence
Nice store
Costumer service is like no other
I can't believe how rude JIM was to me and my family. We were purchasing new fixtures and TVs for our cottage. When we asked for a dolly instead of a cart to take the two 49" TVs to the front, Jim picked up the side like "you can't carry this!?" Huffed and walked away. A few minutes later he told me to take my 8 lb pound dog outside. It's too hot to leave my dog in the car and we are on our way up north. Maybe if he had asked politely the first time we interacted I would have more than willingly left! Other employees saw my pup and smiled. If we weren't in a hurry I would have dropped our items and left! Kindness goes far, I would like to note that other then JIMS ignorance, it was a fine experience.
Good service
Last Saturday My sister and I were visiting family in North Bay from Innisfil. Well let's just say we got into a bit of a pickle. The service Gentlemen that were on last weekend were TOP NOTCH. They were able to get us back on the road in a few hours even though they were booked solid. A Big Thank You to those 2 men at the desk and a really nice young Mechanic .
Not sure if all the employees are properly trained. Automotive rep had trouble finding a battery without the computer tonight. Cashier was on par. Owners need to invest in all their employees to be more profitable.
(Translated) beautiful store (Original) beau magasin
Good stock, terrible service in the auto and garden departments. The guy servicing our vehicle was cursing at us, grumpy, and not happy to be there. Nobody was present in the garden center, we waited 15 mins then went inside to cash out instead. The cashiers were great!
Nice outfit, they are all over Canada.
Very well stocked. Some tight aisles but often can find stuff there that I can't find in sudbury
It was a relaxing visit got what I wanted didn't get stuck in a forever lineup.
Very sad curb side pick up. In March when Pandemic first hit, i placed an online order and it took 10 days before i could pick it up - i just figured ok it is all new. Fast forward to Nov and again i place an online order and 5 days later still nothing but yet if i look online it tells me they have lots and what aisle - hell had i ordered from Amazon i could have had something from another country here faster. Never curb side again with Canadian Tire
Hard to find the workers sometimes
(Translated) We find what we forgot (Original) On trouve ce que on a oublié
(Translated) Perfect (Original) Parfait
good selection, washrooms open
What ever you need they have
Prompt and friendly service at this location. Returns are a breeze.
Poor management, leading to unprofessional behavior by Employees. Too bad.
got a quote and appointment for a couple tires, showed for appointment, no tires!! selected another brand. 2 hrs later left with new tires, 15 pages of paper including an estimate for $1,400.00 for additional parts and labour on 7 items. Huge oil leak, need new serp belt, need air filter... ALL FALSE. What a huge disappointment. Never again at this shop!!
The garden center was bad no carts and the plants were all dry and dying. Only one person working in this department. Good job!!!!
(Translated) I did research on winter tires and they gave me very good attention, thank you (Original) Investigue sobre llantas de invierno y me dieron muy buena atención,gracias
Always very helpful and courteous employees
(Translated) Wowwws beautiful and big .... (Original) Wowwws beau ET grand....
The only reason I have ever taken my car to these goof balls was because my dad always did and I assumed it was a safe bet for me to do the same. Well apparently not. Completely rude and uncaring people, I'm not sure if this location HAS any other type of person there, but if so... I have yet to see/meet them. Not sure how long I have to wait on the phone before someone answers, (then proceeds to IMMEDIATELY put me back on hold without saying a word... once they actually do answer) but apparently a normal wait time for them is over 5 minutes. And apparently being a female means you are completely unknowledgeable about anything to do with vehicles because that's certainly how I was treated. Telling me I need new tires after I JUST bought new ones last year. They replaced my front left ball joint not even a year ago and already it "needs to be replaced"... starting to feel like they didn't actually DO anything to my car but charged me anyway. Completely done with this company. Don't even get me started on the useless customer service staff who will NEVER show you where something is but only point misleadingly in some random direction of their choosing. HOW ABOUT HELPING YOUR CUSTOMERS FOR ONCE! Switch it up and completely surprise us by being helpful. I dare you.
Great store, I love browsing.
9/10 the item I'm looking for is in stock. The only downfall is if the item is in the back. The pickers in the back either take too long or can't find the items usually.
(Translated) Watch the specials (Original) Surveiller les spéciaux
Friendly helpfull staff that mostly has everything I need from a ctc store.
Clean and easy. Found what I needed and it was on sale. Perfect
Amazing service on my truck and fast and friendly
Great staff... helpful parts associates..
(Translated) Choice of products (Original) Choix de produits
Avoid the service centre if you can. John the service manager really sets a new low for professionalism in the workplace.
Again excellent service
(Translated) Good service (Original) Bon service
(Translated) Ply wood not tasty best in quebecois (Original) Ply wood pas gouteux meilleur au quebecois tire
Inventories there knowledgeable staff friendly cashiers plenty of parking clean establishment
Really rude on phone, cancelled order went elsewhere.
Good parking lot newly paved the store has good selection but could be expanded it has extended hours which are convenient for Sunday shopping and evening shopping when you have emergencies
Not accessible due to lockdown.
(Translated) I dealt with Terry at the auto center. No pressure, no hiding place and impeccable service. I will definitely continue to have my jeep serviced there. Thanks for your good work !!! (Original) J'ai fais affaire avec Terry au centre auto. Pas de pression, aucune cachette et service impeccable. Je vais définitivement continuer de faire faire l'entretien de mon jeep à cet endroit. Merci pour votre bon travail!!!
Really? No different from other CTC stores.
(Translated) There is a friend all the same ...... (Original) Il y a de tout même un ami......
Always have what I need.
(Translated) Excellent (Original) Excellent
(Translated) Good service (Original) Bon service
Please beware of getting your car repaired at this location. I was warned but didn't listen. Go to your corner service station and get proper care for your vehicle. Zero respect for customers and horrible customer service. ????. Rip off!
Not much else in the area. They've got a little of almost everything
PEI Travellers were very pleased with the pleasant, exceedingly efficient and timely service provided by automotive staff for repairs to 2010 Toyota alternator. The car broke down in Baddeck and had to be trucked to your shop for repairs. We were disappointed with the lack of rental cars in the area – it may have been due to COVID-19?? We got to spend an extra day in beautiful Nova Scotia and were elated to receive the phone call that the repairs were completed – sooner than expected on our part. Thank you so much for your efficient service…Sandra & Claude
Always has what i need
(Translated) He never has people in his area, he takes time to get service (Original) Il na jamais personnes dans rayon sa prend du temp pour avoir du service
(Translated) Super good service. They repaired me despite I had no appointment and it was full. (Original) Super bon service. Ils m'ont dépanné malgré que j'avais pas de rendez-vous et qu'il était plein.
Went in to get a tire patched, auto Dept tried to pressure me into buying a full set of new tires and refused the patch job. Told me all four tires were unsafe to drive on and refused to fix just the tire with the issue. Took my car into the Honda Dealership and confirmed my other tires were fine the Canadian Tire employees were just trying to scare me into making a sale. They wanted me to buy 4 tires for $130 each plus a fee for balancing each tire they put on. Went to a dealership and had the tire patched for TWENTY DOLLARS. Will not return to Canadian Tire auto Dept, total scam.
I am finding a lot of stuff overpriced compared to the competitors in Parry Sound.
Just like a candy store
(Translated) Very well (Original) Très bien
(Translated) Good service .Good products (Original) Bon service .Bon produits
Friendly workers and good prices to all u need for any season
Buying anything at Canadian Tire during covid-19 is a mistake. The employees use the pandemic as an excuse to offload themselves from regular duties they dont want to do. They have failed to manage the crisis especially at this location. Their online ordering system is flawed. Often times they will send you home even when you have a confirmation email. They tell you to buy something again if it failed or was defective. Their online help desk is not coordinated with the teams in the stores. They act like they are two different companies and do not honour their own word depending on where you go and who you talk to. Overall, the incompetency of the employees is especially tangible in critical times like this. 8/10 times you will have an unpleasant experience shopping at CT. Update: calling customer support will not yeild anything either, automated voice will tell you we “we care for you, but we can not connect you to an operator, please try again later”. Theyre in a position to act however they want with a customer and you cant do anything about it. Lost my business forever.
They were in the process of setting up Christmas and unloading shipments so aisles were crowded and we couldn't get to any games or toys. Got everything else and cashiers were quick and efficient.
The North Bay CT auto service was great.. I needed an emergency tire valve stem repair, they quoted me a price and time, ok; brought the car in faster and fixed faster than they quoted AND volunteered that the service was under warranty because they're CT tires and so it was free.
Good service all around
(Translated) Good (Original) Bon
(Translated) Many choices and good price when there are discounts ... (Original) Beaucoup de choix et à bon prix quand il y a des rabais...
(Translated) It was difficult to have a clerk to help me and the one who answered me did not know where the article I was looking for was located. (Original) Difficile d'avoir un commis pour m'aider et celui qui m'a répondu ne savait où se trouvait l'article que je cherchais.
Could not find what I wanted
(Translated) Fast service (Original) Service rapide
Staff were helpful when trying to find a flyer item. However poor social distancing, needed to keep backing up from staff as they tried to locate item.
It's a canadian tire...what else can I say!
Found the propane tanks that I needed for camping
(Translated) Good courteous service (Original) Bon service courtois
Up until today, I would have given this Canadian tire a higher rating. Today Was a terrible interaction. We purchased a generator from this location, and unfortunately it stopped working a little over 2 weeks ago on a Sunday and this store was closed because of their hours. no big deal. I drove to the New Liskeard location, and they gave me a straight exchange. no questions asked. My next generator lasted just over 2 weeks and would not start. So I take it to the Kirkland lake location. I get told to bring it in after the mechanics take a lunch because someone needs to look at it, no problem. it took the mechanics 2 hours to determine there was low compression in the machine. This was after being told a compression test will take an hour to do (not the case for a single cylinder engine, max it should take is 15 to 20 minutes) Then it took another almost 30 minutes to complete the exchange after finally getting ahold of the own to inform him of the compression issue. There is NO REASON it should have taken this long for the generator to be looked at. I was there the entire time, and I between "looking" at the generator other vehicles were being swapped around the shop. I live completely off grid, I've spent upwards of over $5,000 in the last few months on materials. I can assure you, after how I was treated, I will gladly drive to the New Liskeard location going forward.
(Translated) Find everything (Original) Trouvez de tout
(Translated) We witnessed a scene where a young employee refused to go and help an elderly man put his tires in his car parked in front of the door ... not much the kid! (Original) On a assisté à une scène ou un jeune employé a refusé d'aller aider un homme âgé à mettre ses pneus dans sa voiture garée devant la porte...pas fort le kid!
(Translated) Lots of choice and open early in the morning! (Original) Beaucoup de choix et ouvert tôt le matin!
Clean,staff well trained
Terrible management
Integrity, honesty and honoring their own commitments. There's a reason I come back to Canadian Tire when I know that I can trust their product guarantee. Special thanks to Cathy who was very friendly and helpful. Thanks to Steve? the manager for helping us with a product return.
I am proud of canadian tire being canadian. Love the variety of everything. I was able to return some humidifier filters after losing the receipt. Excellent customer service.
What a terrible experience I had with this location. I bought 4 brand new tires. I made an appointment for 6pm. At 6:05pm the mechanic brought my vehicle into the shop. FINALLY at 7:55pm, almost 2 hours later, I was able to drive off the lot. 2 hours it took them to replace the tires. That is Too slow. And there was no explanation or reason when I asked. Then, to add insult to injury, when I paid the bill, $574 dollars, all I received was $2.05 in canadian tire "money". What is the use of that? I can only hope these new tires last. I don't want to go back to them for anything else again.
Smaller store but had most of what we needed Friendly staff. Very helpful
(Translated) lots of choice and new super job (Original) beaucoup de choix et nouveau emploier super
They have products great service
Great service!!
(Translated) Waiting at the cash desk every time (Original) Attente au caisse à tout coup
Great service
(Translated) Canadian Classic Draw (Original) Canadian tire classique
Good prices
Was pleasantly surprised at the service and reasonable,cooperative discussion with the auto repair personnel. The price for the work done was very reasonable and lower than I expected. I have had no problem so far with the work done. I will definately be going back!
Slow cashiers
Just an average trip. Girls behind the counter could learn to smile though
(Translated) Welcoming and personal very attentive to our research (Original) Accueillant et personnels très attentifs a notre recherche
(Translated) disorganized (Original) Désorganisé
Got our fishing licences today. Fast and courteous service
Fit the bill. As usual.
No service. Everyone walks away and pretends your not there
In the automobile shop there is a person by the name of ' Rick' and he is fantastic ! He has the best customer service attitude you can imagine. He must have called me four times all with NEW suggestions and each one of his suggestions was fantastic. He repaired our Cadillac just great and always comes in the $ amount of the estimate - not only that he usually comes IN LOWER than we expect. What a great guy ! We will always return with people like that !!
When returning a item at superstore they take it,but Canadian tire they asked me to call the company myself and they don't return it
Found what I wanted and bought what I didn't. Lol. Nice staff
They had what I needed and the young lady actually helped me.
They did not have tricycles like they showed on line
Excellent
(Translated) Good but lack of choice in articles (Original) Bien mais manque de choix dans les articles
I took my dad there to get his summer tires replaced and his winter tires installed and balanced. I've never seen such slow unmotivated service in my life. My dad is old and they took 4 hours to complete such a easy task. I wouldn't recommend my experience to anyone. Go somewhere where people have some drive and self motivation.
Not a good store to shop in. Lack of inventory wanted...poor service.
Lots of staff available for assistance.
(Translated) Always a good service! (Original) Toujours un bon service !????
I always like Canadian tire because they have such a good variety of everything. Its pretty organized and clean.
Ordered a role of lawn edging at 244. Just received now at 410 total incompetence product number was written down wrong and no one thought to call and check with me. They just left me sitting here for an hour. Good thing I called them or I would still be waiting.
I booked an appointment a week in advance for a simple oil change on Aug 4. I arrived 5 minutes early and there was a short line up but nobody at the service desk. One customer stormed out cursing. Employees eventually showed up and when I checked in and they said it would be about an hour. I wandered around the store for an hour and when I came back to the auto service I was told my vehicle had not yet been in the bay. I asked for my keys and left. I know it was very busy and it was a day after the long weekend, but when you book a week in advance for a simple oil change I don’t understand why it isn’t done. They could have at least told me they were way behind rather than tell me an hour. The employees had the look of a deer in headlights. I did not have the impression that anyone was managing the situation and the employees acted like they wished they were elsewhere. They would frequently just disappear and nobody was there to help. I had an oil change there a few years ago and when I drove off I was getting a warning indicator that my tire pressure was low. I had to stop at a gas station to add air to my tire because the mechanic reduced the tire pressure significantly when checking. I can’t believe anyone can be that clueless, I think it was a case that they didn’t care. I know customers can be unreasonable and demanding but the auto service needs a strong manager who can handle the situation. I certainly didn’t see that and I don’t think I will ever go back.
(Translated) Waiting time at checkout too long! Must respond to customers who make returns !! (Original) Temps d'attente à la caisse trop long ! Dois répondre aux clients qui font des retours!!
Everything 4 everyone
Staff were very rude and definitely didn't know where product was
(Translated) good service (Original) bon service
Excellent service ????
Lots of seasonal stuff on sale, since it is almost Christmas. Quick checkout . Friendly staff.
The store was a bit busy, and seemed a bit short on staff that Day (a Saturday); but otherwise excellent customer service (in both English and French)
Have what you need or will order it for you friends staff
I like it
A good range of products, cars to patios. Serious tools, or toys and hobbies.
Every time I go to the front desk of auto parts, I have to wait. There is no customer in front of me, so I actually have to wait fifteen minutes. Two people are at the counter, either writing or making a phone call. Ignore my existence at all. Many customers behind me just left. Once, there were almost 4-5 customers in front, and I actually waited for 45 minutes. There are only two people serving, can't we increase the number of service staff when it is busy?
The clerk at the auto desk was rude to my visually impaired friend when they ask to see the auto paint. He went from task to task while ignoring us. And did not seem to care to help
During the covid shutdown, we find it very difficult to order product online. We just had the most difficult time, finding the paint we needed, so we called the store. The store manager came onto the phone “Diane Larabee” she was the most helpful, caring, and patient person we have ever dealt with! We can’t thank her enough for the amazing customer service and professionalism we received from her! 3 words to describe our experience is: Kindness-Integrity-Professional
Good customer service and wide variety of products that one wouldn't expect Canadian tire to stock
Years ago my car wipers broke down in a rain, and I managed to reach this nearby store. The staff was very helpful. I didn't know what kind of wipers I needed as it was an older model, but the staff helped me out and installed the right one. It took about 40 minutes in all. I reckon if it weren't for the lunch hour they'd have serviced faster.
Good service....pleasant cashier...enjoyable experience
Great automotive staff..friendly and efficient...the cashier was also so kind
This place is very poorly managed, disorganized and quite honestly a nightmare to deal with. Online or not - they are unhelpful, unknowledgeable and have poor customer service. Every encounter with this store is frustrating and more effort than what its worth.
Friendly and helpful staff.
Friendly service
(Translated) Very good store. Lots of inventory. The "brand" has made a lot of efforts to modernize its image. This branch should consider a method to alleviate the overloaded displays. (Original) Très bon magasin. Beaucoup d'inventaire. La "marque" a fait beaucoup d'efforts pour moderniser son image. Cette succursale devrait envisager une méthode pour alléger les presentoires qui sont surchargés.
Literally in Manitoba it says the product I need for tonight and tomorrow is essential according to the government of Manitoba and yet no I we can't sell you that. How how does that work literally need to cans of paint nope but you can go but you can go buy the low grade rattle cans. Like I don't get how something that is stateded I can buy I cannot. Automotive supplies are essential as I thought since the Manitoba government states they are. But guess I'm wrong. Literally have spent 3000$ on stuff since September and now get a credit card wait 4-8 days we will get it then we'll that doesn't help me when I only have weekend to put together my vehicle so I have something to drive that won't break down to get to work. Glad to know the little guys can't count on you when. They're in a pinch.
Awesome place lots onsale right now
(Translated) Hello me, I'm in Gaspé, it's mainly the information on certain items can be a brand welcome you you have to run often to find a section manager yesterday I left the store I went to Rona's place very nice welcome .P.S ??? Sorry that was my opinion. hospitality is very important especially these days. ????????. (Original) Bonjour moi je suis a Gaspé c'est surtout les.information sur certaines articles peut être un marque t'accueille ils faut courir souvent pour trouver un responsable de section hier j'ai partie du magasin je suis allée rendue chez Rona très belle accueil .P.S ??? Désolé c'était mon opinion . l'accueil c'est très important surtout ces temps ci. ????????.
Was great, lots of helpful staff
Very good. Lots of items, auto garage also there.
Excellent service and lots of inventory.
Went to garden center. Plants were not in good shape, asked for a discount was refused. Bought anyways and with extra care flowers have mostly come back.
Bought a weight lifting bench - the bowflex one, that wasnt on the retail sales floor. Asked for help and the customer service was excellent! Thank you!
Quick in and out shopping trip. Was not too busy and no line ups at cash registers.
(Translated) he does not respect the price policy (Original) il ne respecte pas la politique de prix
(Translated) Beautiful place (Original) Belle endroit
(Translated) Very good aplicasion (Original) Très bonne aplicasion
Average selection of Christmas decorations, and way over-priced.
Crappy merchandise and crappy service.
Very poor customer support at the front desk. The customer support desk is worked by a lady with dark hair and then another woman Marie Anna. Marie gave negative to almost sickening attitude. I had a return but I could not find my receipt so I was treated like I was an animal they said I can use my card to inquire a receipt. I shoped here one time a week for work before corona shut down. The staff in store general store areas are very nice.
It was ok except for having 1 cash open .. we were 7 in a line up and only one register open
(Translated) Very good service (Original) Très Bon service
Always a great place for what you need
Picked up curbside.
Car died while driving Saturday night. CAA towed it to Canadian Tire at midnight and dropped off the keys. CT was able to begin work on the car at 9 am on Sunday, and complete the repair the same day. I had a functional car for Monday, and the price of the repair was several hundred dollars less than my friend paid for the same repair at the dealership.
Typical Canadian tire gas bar with a car wash.
I went in to Canadian Tire in Parry Sound to look at firearms. The fellow I spoke with was very knowledgeable & very helpful. I told him I was interested in hunting for small game. He recommended 3 different types of 22 rifles to me. I appreciated his advise & said I would be back after I got my FAC & hunters course completed.
I was approached in the isle about getting a credit card, upon explaining to the girl that I don't want it and why she proceeded just like any other sales person would for commission (which yes I do understand) and I kept saying no thank you. She proceeded to follow me around the store harassing me. Finally I had to put my arm across her and said look lady leave me alone. I walked by another isle and saw her partner doing the same to an elderly man. I should have inteviened but decided not to. I will never go to this location again they should be happy people shop there not chase them out to make people avoid their store
Didn't find what I was looking for.
(Translated) Lack of cashier too long to checkout (Original) Manque de caissière trop long pour passer a caisse
(Translated) For a Canadian Tire! (Original) Pour un Canadian Tire !
I've had 4 terrible experiences from stores that I can remember, and 2 of them happened at this CT location. Once I brought my car in to get an electrical problem fixed. I told them I had just replaced the battery a few months ago, to let them know to look somewhere else for the problem. They said they would call me in the afternoon to let me know what was wrong with my car. Not only did they not call me, when I finally called them, they told me they did a battery check and there was nothing wrong with the battery. I told them that I already knew that and I asked them to look my car over and tell me what was wrong with it. He said he would have someone call me back within the hour. 2 or 3 hours later, I call them back again, because they never called me. They then said they did another battery check and they still couldn't find anything wrong with the battery. I told them not to bother looking at it again I would just come and pick it up. Then he told me what the cost was for the 2 battery checks (that I told them not to do). After a few choice words and raised voices I explained that I would not be paying them for their very questionable services and I picked up my car and left with no one knowing enough to actually look at the car. My 2nd terrible experience was while looking for exercise equipment. After 3 times going there to test equipment and receiving no assistance whatsoever, even when I was there for over 20 minutes testing equipment out, I finally decided I had done enough research to make a decision on my own. I wanted to order the equipment online, because I was unable to deliver the equipment to an address which was too far away from North Bay. I wanted the equipment dropped off to another store location and have it delivered by them which would have been cheaper. I also wanted to apply for a CT Master Card so I could order the equipment online and get the $120 in bonus rewards points that comes with the first purchase with a new credit card. The first employee said they don't do credit applications in store and wouldn't even inquire about it by someone who would know more. I just got brushed off and had to search for myself. I knew that was wrong, so I went to Customer Service. Then Customer Service did not even acknowledge me standing right in front of the counter. They just glanced at me, and kept looking around the store and drinking water until I had to ask for service. Once I got service and asked about the credit card, they did not go over any details of the card, or any important information regarding the difference between applying in store vs applying online. After I was approved, I was told I couldn't use the card to make the purchase of the equipment I wanted online because they could not provide me the credit card number. They said to call the customer service number and they would be able to help me. Why they didn't call for me I have no idea, but they should have known that the customer service number couldn't help either. The girl on the phone said the store screwed up and there was nothing she could do about it. This lazy (selfish?) mistake cost over $120 in rewards points. After going back to the store and asking the same girl at customer service to speak to the manager. She said "what do you have to complain about?" There is no customer service skills at this location. It is really bad! The manager at the store tried to help the best he could, but in the end, nothing actually got resolved. I have been to other CT stores and had good service before, but each store is franchised and this one has failed me time and time again. I really wish this was not the store closest to me. It has so many issues and all we get is an apology with nothing ever getting resolved. Things can be done, but they just choose not to care enough to make it up to the customer. I don't like doing it, but I now wait until I'm in another town to do my Canadian Tire shopping, which is inconvenient for me, but still more convenient than shopping at this local store. Sad but true.
Great store with some great end of season sales
I love this store always. Always will.
Excellent customer service
Went to buy one of the weekly sale items which we couldn’t locate and the staff member was very helpful going out of his way, and out of his work area, to show us where the item was located. Store is well stocked and very clean.
I bought my oil and filter at Canadian Tire and booked a appointment to change the motor oil in Kirkland Lake, Ontario. After the oil was changed I noticed the oil pressure was not where it normally sits on the dash gauge... seemed low? I checked my oil .....and it was dirty? They didn't replace my oil filter I bought and supplied. Ironically the mechanic working on my Chevrolet....also drives a Chevrolet with the same motor. I caught them red handed stealing from me. I mentioned it to the owner....he acted like it was nothing. Bunch of thieves. Still no follow up.....lol. What a joke.
(Translated) Very good service for me and with a smile. (Original) Très bon service pour ma part et avec le sourire .
Purchased an item online, in store, picked up on my way out. The future is now!
Closed Google had wrong hours
Always loved shopping here because of staff
(Translated) Nicole very helpful, good habit, beautiful smile a very good employee (Original) Nicole très serviable, bonne habitude, beau sourir une très bonne employée????
(Translated) Your non-service good staff (Original) Tes non service bon personnel
Always had what I needed
Was ok, but suprised there was no one at the checkouts when i was ready to purchase what I needed .
Love it
Like all Canadian stores this is a great place to shop
Great place to get tool's
So I was on a road trip with my camper trailer and my 2 dogs. Something didn't sound "right" with my car. I took a look and it seemed like I lost a caliper pin. I wasn't far away at the time so I went to Canadian Tire North Bay and asked if they could help me out. Sure enough they took my car in right away and had the issue resolved. 20 minutes from the time I dropped off my keys to them calling me saying my car was ready. I know it wasn't a big job but 2 other shops "refused" me service both saying it'd be a couple days! Not only did the fine folks at this store fix my issue they noticed a couple other things with the brakes and did the necessary adjustments. They were more than happy to see my dogs when I came back into the store to get my car. Very friendly and helpful, they even advised to a grassy area close by where I could take my dogs while I waited. All for a small inspection fee! Thank you so much
(Translated) Small but perfect (Original) Petit mais parfais
HORRIBLE curbside pickup service. They have never asked for ID in the last 6 times we picked up our order. We joke about it each time we pick up our order and they don't even ask who we are - I can guarantee they've never asked either of us for ID. This time they tried to send us home with someone else's $350 drill and when we tried to refuse the item, the staff member argued about it.
the ONLY reason I gave one star on this review is because that's the lowest the scale allows. if I had the choice I would give zero stars. I am not one to leave complaints for the public to see but this time it feels completely necessary. I came to the Canadian Tire in Southdale after calling and asking if I could get an appointment to have my tire fixed as it had a nail in it when I was about to drive out to the lake. They said I did not need an appointment as they were not busy at all. I showed up and had to wait a short while to be helped - no big deal. but then, I waited another hour and a 45 minutes for them to come back out and tell me that there was nothing they could do to fix my tire. AND that I would have to buy 4 new tires before I leave. absolutely ridiculous. I told them there was absolutely no way I was doing that. also, while I was here for hours waiting they were completely rude on a few occasions. One of the employees actually began yelling at a customer when he asked why they did more service than he had asked them to do, they lost an elderly mans keys, and one employee yelled at another in front of everyone for asking a simple question. Do NOT waste your time and money here. you will only be paying to be treated poorly.
(Translated) Well located and object desired available (Original) Bien situé et objet désirez disponible
(Translated) Whenever we go to look for something in the store which is on special in the flyer, they arrived with the item at the cash register and were told that the item is not on special it is still happening to my husband yesterday (Original) A chaque fois qu' ont va chercher quelque chose a se magasin qui est en spécial dans le circulaire ont arrive avec l article a la caisse et ont se fais dire que l item n est pas en spécial c est encore arriver hier a mon mari
I was not pleased with how a warranty for my battery was handled. To say that the person who looked after warranties was not in the store after I had removed my battery from my truck is not acceptable. My option was to wait there for close to an hour. What do you think?
(Translated) The aisles were crowded (Original) Les allées était encombré
Nice clean friendly store.
hello good afternoon a question, you are hiring foreigners for your branch at 402 Bd Laure, Sept-Îles, QC G4R 1X5, Canada ?
(Translated) Too small. He's a former Zellers. (Original) Trop petit. C'est un ancien Zellers.
(Translated) Asser big for wasted (Original) Asser gros pour gaspé
Lovely clean store. We only went for a couple of items but managed to find other things too. Nice staff and pretty good stock.
Excellent service for a refill of a 30 lb propane tank
To whom it may concern, I am writing to you today to tell you about my horrendous experience with your automotive department. On May 16th, 2016 I made an appointment to purchase four tires and have them installed for 2 pm on May 18th, 2016 at the Southdale location. I arrived at 1:45 and waited in line to be served. I had a quote from the Kenaston location which I showed to “Murray”. He had then told me that those tires were not in stock and that I was not scheduled at that time. Another personal, Linda then said she talked to me over the phone and it was her fault. At the time I understood because she was just a trainee. Murray attempted to solve the problem by getting me to buy more expensive tires ($105 vs $89). I refused and suggested that I would accept the more expensive tires at my current quote. He brushed it off and hardly replied by simply stating he would try and fix the problem. I waited over 15 minutes whilst he talked to his coworkers. At this point over 30 minutes has passed. He offered me a seat in the waiting room and said he found a set at a different store but that he would have somebody go and get them. I stewed in the waiting room for a short while before becoming ever increasingly more frustrated. I went back to the service desk and asked the people working there how they could make this experience better for me since they failed to have anything ready for my 2 pm appointment. They had thought doing the bare minimum would have been enough. I once again told them that if I wait I’ll be wasting over an hour of my life due to their mistake. Linda had then replied “well, you’re young.” This did not sit very well with me. The fact that she thinks my time isn’t worth anything because of my age beyond infuriated me. I then told them that if they will not fix the problem better than the original problem I would walk out of the doors. After waiting over 5 minutes they got the manager to speak to me. I explained to the manager the problem, explained how it is ridiculous they cannot keep a simple appointment time, and how I wasted a lot of my time due to their huge mistake. When I once again suggested getting the slightly more expensive tires at my current price he brushed it off. His only offering was that they were now getting the original tires and would do nothing about my wasted time. I then told him that if he could not do anything about my wasted time then I would walk right out of the doors, losing you over $500 in sales. He refused to do anything more than the bare minimum so I walked out of the doors at around 2:45. I just cannot comprehend what happened from a business stand point. When I used to work in retail I was always told “A.B.C.D”, to go Above and Beyond the Call of Duty. To not just make things right, make it better. I could also not believe that 0 employees cared about losing an over $500 sale. I am beyond infuriated at Linda for thinking that my time is not as valuable as another person’s simply because I was young. All of these combined lead to the absolute worst customer service experience of my life. I had used to buy all of my hunting and outdoor supplies from Canadian Tire but now I will shop elsewhere.
Sale prices should be in the computer. And when asking about the scanning code practice, I shouldn't feel guilty or that I inconvenienced the teller. It should have been offered.
Like any other Canadian tire, staff is very helpful, especially the Cashiers and the automotive section. Repair shop is not preferred but to each their own.
(Translated) Perfect (Original) Parfait
As per usual, good.
I love the Canadian tire service center. Rob is the best and most honest mechanic I have had work on my car. Josh Miller at the front desk is also a wonderful employee. He is very polite and enthusiastic. The mechanic called rusty is terrible though.
Just a great place for everyday things
The staff in auto parts should be trained to help customers in a decision when you don't know anything about it. Don't go close to closing time some employees just want to get out. So they will give you a product and throw you out the door. Real auto parts store actually explain the product with you and let you know a few options that you have. So if you not sure what you need exactly go to a real auto parts store. Will get the help you need and the customer service you will like. I would put zero stars but apparently you have to put one. I learned my lesson so from now on I will be going to a real auto part store.
My son got a flat on the way back home on the Friday of a long weekend. Showed up 5 minutes before closing at the Parry Sound Canadian Tire. Despite being about to close they got a patch done and the tech stayed to make sure the tire was holding the air before sending them on their way. Didn't get a name but cannot thank the tech enough for making sure my son and his friends were in a safe vehicle for the trip home.
Good canadian tire store Staff very helpful
Took my vehicle to the auto repair for a leaking tire. The counter person said they'd get my car inside in about an hour. Tried calling back 3 hours later and no one would answer the phone. I could hear someone picking up the receiver and hanging up the phone. Very frustrating! Went down to the store and after 10 minutes someone finally came to the counter and informed me there were 3 customers ahead of me and they might be able to squeeze me in before closing. Terrible customer service! If I could give zero stars, I would.
The girl at customer service was very friendly and new her job, the person in the tool department however didn't know anything about tools,I had an ½" ratchet that I needed to replace under warranty and he didn't even know what it was, he tried to give me an ½" breaker bar instead,
Lots of good deals
(Translated) We all find what we need (Original) On trouve tous qu'on a besoin
They have an enormous variety of products available but sometimes the check out lines have been long because of a lack of cashiers.
Thanks to all customer service specially to Mike for all support????????????
Clean store didn't wait long and found everything I needed
(Translated) Lots of beautiful things to buy (Original) …
Was looking for something specific, but didn't find it. For the most part - it is a great store and almost always has what you are looking for. And... They still have Christmas wrap!
Good wishing store
(Translated) Same as everywhere else (Original) Même que partout ailleurs
!!Stay away from the automotive service centre!! We had new tires put on and they were balanced so poorly we almost crashed. We called canadian tire service centre and told them the issue right after we picked up our van and there only response was you must have hit a curb...looolll niicee. Very inexperienced staff and would recommend sticking to stores that dont hire children to working on your vechile. Very dangerous practice!
They are pet friendly... that's a great idea for more business to be.....
Friendly and helpful staff and they seem to have a good handle on their inventory. They have been able to meet my needs with products I have looked for in stock which is not easy with the supply chain issues in our Covid world. So Cheers to all at Canadian Tire for doing a great job during these times.
They need to put stuff on the shelves
It's Canadian Tire. They had some great deals on when I visited, left with more then I went in for. Great selections, although despite it being a larger store it still felt cramped with all the product stack high. Especially in the sporting goods/camping area. The $10 minimum they implemented on their website for online orders is a little silly, but understandable. No issue with it being open to the public now.
Good selection. Store is cramped. Time to spring for a major expansion.
(Translated) Excellent service. (Original) Excellent services.
Gas fill-up on way home from NB
(Translated) Excellent service and price quality (Original) Exellent service et qualite des prix
(Translated) Friendly staff! (Original) Personnel Sympathique!
Busy, busy ,place but had what they said was in stock ..in and out in no time ,friendly staff and knowledgeable of where there products are.
(Translated) Good service from the gino advisor (Original) Bon service du conseiller gino
Love the store .never enough cashiers!!
(Translated) A real Canadian tire (Original) Un vrai Canadian tire
Unfortunately I am leaving a very negative review today. I dropped off my White 2007 Dodge Nitro yesterday at 11am for some maintenance on a back tire, I was told it was ready around 4:30pm yesterday but I didn't have time to pick it up they said they could keep it over night and it would be there in the morning when I went to pick it up. When I went to pick it up today around 4pm the keys were gone as well as the invoice, but the bill had never been paid. No one even left the store to see where my car was they just immediately told me it was gone. I proceeded to search the lot as no one seemed to want to help me. I couldn't find the car. The manager Luchie Sevcik, was very unprofessional and uncooperative, acted as if she was hiding something, she raised her hand to my face multiple times telling me and my boyfriend to shut up and that "MPI would cover me for a rental", I proceeded to tell her that no they won't because I don't have rental coverage on my policy, she then told me she doesn't have a car or a license so she doesn't actually know. I am more than upset with this situation and Canadian Tire has not offered to help me or reimburse me in any way. The manager at one point even told my boyfriend that the shop lifters in the store were more of a priority to her. I don't know what else to say, but they better find my car. The manager also lied to us multiple times saying the owner was not in town but one of the Service personnel told us he was. I don't what's going on over there, but it's not good. I will never be taking my car to a Canadian Tire ever again to be serviced. That's for sure.
Waiting more than 1 hour on the curbside pickup in North Bay because they continuosly mix up the orders....many people going through the same problem...I strongly recommend to use any other store. This one is a mess....
Sales people were amazing person that asked direction from so helpful and had another associate meet me in the Isle that person was exceptionally helpful and the cashier was so pleasant
Everythings do you search
I initially rated this store a 3, because of the size of the store, instead of considering the fact that they had in stock just what I was looking for . Just a couple of items that we neglected to bring on our vacation. thx for being there, Andy ;}
(Translated) Always well served! (Original) Toujours bien servi !
Had most everything I needed.. sold out of a few products though
Lovely store, very clean, friendly staff.
(Translated) Like all other CTs, but with a local flavor (Original) Comme tous les autres CT, mais avec une saveur locale
Curbside is the worst experience i have had with Canadian tire. If the store was open i would have had my products in a few minutes not days or a week it's a silly process that needs to be refined. Thinking on just canceling my order and keep my thousand bucks for another store where the wait is hours not days and days.
No fault of the staff, or the store, but 48 hours is a long time to wait for something that they have in stock. Staff are doing the best they can.
Friendly staff.
(Translated) Good store, not bad ... but you know Stain d'beu ... It's just a Canadian Piggy Bank ..... not to much !!! (Original) Bon magasin,pas mauvais...mais you know Stain d'beu...C'est juste une canadian Tirelire .....not to much!!!
Helpful service.
Ordered tires online, couldn't reach anyone by phone or email to make appointment to get them on rims. Went in store to make appointment. Come back two weeks later for appointment and they tell me my orders been canceled and the tires are gone.....
One of the worst Canadian Tire stores when you need to return an item. Truly outstanding underperformance from a customer service point of view.
Had what I wanted. Need more cashiers on duty.