You will see all the reviews of real people who use the products of Smitty's Family Restaurant & Lounge (Coffee Shop) in Cranbrook (Canada).
At the moment this firm has a rating of 4.3 stars out of 5 and that score was based on 127 reviews.
As you can read, it reaches an feddbacks average is very good, and it is founded on a very high number of scores, so we can be pretty sure that the evaluation is very reliable. If people have bothered to rate when they are pleased, it works.
As you know, we don't usually stop to place feddbacks when they are good and we usually do it only if we've had a problem or incidence...
This Coffee Shop is included in the category of Family restaurant.
Always fresh. Great service
Super place! Lindsay the waitress was amazing. And the restaurant was comfortable. 5 stars
We had an amazing experience at Smitty’s in Cranbrook today! We went in for breakfast with what we thought was enough time before my husband’s haircut but we underestimated. My husband had to leave before the breakfast was delivered so they kindly remade his breakfast when he returned! Talk about customer service as it was completely our fault! The food was fantastic, the service phenomenal and we will definitely be back again!
A great restaurant, saw a few families, but lots of group (construction crew, business meets and friends). All given fast, good service by Staff. Vik is often in dining room area and likes to meet customers.
Only giving one star because the waitress was nice, other then that, not good. There were workers literally sitting at a table playing Xbox instead of cooking the meals my table had ordered. I would be embarrassed to own this place. And the water tastes like sewer water, not good
Great food! Attentive and personable server. You get great value for your money and the serving size is plenty. The management staff checked in on us and wanted to know how everything was. Needless to say we were satisfied and impressed. I highly recommend this location.
Awesome owners! If you ever have a problem, tell them! They will fix it! Great food and great service
Servers was very friendly and my seniors meal
Great food, great service. Hostess was very polite and the food was really good.
The servers was good especially that love I really nice guy awesome gentleman the fries were cold they were like cooked reheated yeah so it's about it
Was expecting a lot more than what was there. Won't be going back
I like it thair they make you feel like part of their family and the food is so good
Good food and quick service. Great place for family
I like the breakfast buffet. Didnt order from menu. Kids were only 6.99, adults were full price which was not too bad for pancakes or yogurt or eggs benny, or sasauge n bacon or cereal etc... Service was friendly
Service was friendly, food was great
It was a good visit the food was great and the service was we were there on a Sunday it was busy they do have the buffet going and our server still stayed on top of everything at our table kept the drinks filled and the coffee coming
Good quality food,large portions, the manager/Owner greeted us,made sure our experience was a 5 ???? Price was so family affordable.
Had great food, great service, and all around outstanding experience. Good job Smitty's, I will highly recommend you!
Our go to place. Quality food, exceptional service, and warm, cozy accommodations. Raj and Vic go above and beyond to take care of our requests. Whether it’s business or pleasure they aim to give us an above and beyond experience. Thumbs up guys, greatly appreciated! Highly recommended!
Great food
Great food and great staff!
Was visiting Cranbrook and decided to stop in at Smitty’s for breakfast. There breakfast buffet was the best and the service is very good. I would highly recommend this restaurant
Fantastic breakfast and great service. We were surprised by the large portions and great value. The pancakes were delicious and the bacon cooked just right. The place was clean and the young lady serving us was extremely friendly and sweet. They wore masks and they followed covid regulations.
We were so happy to stop and have a buffet breakfast ready for us to eat!
Very clean and delicious food
Nice breakfast buffet
A great eatery! The management and staff are fantastic. The great service combined with excellent food makes us come back often.
This place has great food, always hot and lots of it . If you leave this place hungry, something is wrong. The service is awesome too, very friendly and accommodating. I will eat here before anywhere else.
Service is good, food is not
Good fresh food....We ordered the Cobb Salad and the summer special Mediterranean Salad. Everything was fresh, the salad, the blueberries, the strawberries, the chicken was moist and flavourful. The facilities were spotless. Great friendly staff...The owner came by to see what we thought of the food...How many other restaurants do that. Here's some pix of our salads. July 20 Update. Came back for dinner again...had another great salad, a great steak dinner.. disappointed with the Fish and Chips Jul 21 Brunch...tried one piece of everything.. everything was excellent including the Eggs Benedict...yokes were soft and runny.
The food was Amazing and the service was Awesome! Our server was so friendly and professional! I highly recommend this restaurant!
We had a great breakfast. The service was outstanding. Never short on coffee! Plus the food was really good.
Deeeeelicious Mother's Day Brunch!!
Good food and the servers are great
A truly pleasent experience in a clean, quiet and comfortable environment. The staff were quick, cheerful and attentive. The value of my meal was only bested by how delicious it was. Smitty's in CBK does everything right!
Food was good, service was good. But the fact that my wife and I wanted a quite breakfast kid free in the lounge where booze is served didn't happen good parenting btw. And why the restaurant side was empty is beyond me.
Good food, at reasonable price, very pleasant staff.
Delicious food and great service.
Good
Greeted by owner served right away wait not even 5 mins wait !! Wait staff super friendly and i’ll Knowledgable when asked about certain things. This is a great place to take your family and be treated like family when you walk in the door
Pretty food, good service.... The reason its only 4 stars would be because of the dirty bathrooms and utensils....
Nice food....pleasant staff
Food is always good at this Smitty's.
Great burger... Very generous portion... And excellent service!
Friendly staff, breakfast was tasty and the coffee was hot. The waitress forgot my wife's drink and left her with a dirty plate, but kept my coffee full and took my dirty plates right away.
Good food...great service!
My boyfriend sat with an empty cup of coffee for over 25 minutes, we waited for our food for almost an hour. We wouldn't have been as unhappy waiting that long if the food came out hot and looking edible! His shredded in were cold in the middle and my back bacon no joke looked shredded? I should have taken a picture. Wish we could say even one moment in there was enjoyable. And before people think I'm over doing it know I am a server and have worked in this industry for 7 years and have never experienced this while working or eating somewhere. WORST PART the Manager didn't even come out and speak to us, he made the waitress come back out to play telephone, getting her to come back and ask us what was wrong again instead of speaking to us himself! I feel bad for the waitress.
Food was great and the service was very friendly
Good food Good service One of our family favorites
Very good
Delicious. Great value. Superb service
Used to go to smitty's decades ago. Found the one up here and is now the go to place for us to go get some good food in a comfortable environment .Full stars
Value and atmosphere ????
Food was really good, drinks were really great, and the service was fast, on point, as well as friendly. We will definately return :)
Buffet was not self serve...pricey..food not warm..not worth a repeat
Always good food
Quick service, hot coffee, diner quality food.
I am from utah and when I was visiting canada, I ate in this place and I have to say that the food is really good! 5 starts all day!
My family and I had the chance to visit this location during the long weekend, and all I can say is wow! From the service, to the food, to the ambience, all were simply amazing! They had an awesome selection of food for adults and kids, both of which were fairly priced. We stayed here for breakfast, and I personally tried the 8oz NY steak & eggs, which were delicious! The steak came out sizzling hot and was cooked perfectly to a medium rare. Where else can you find this kind of quality food for $20?! The managers/owners of the restaurant personally came by to our table a few times to check on us and make sure we were enjoying our stay. In my experience, it's little things like that which tend to leave a great impression on the guests. I expected this Smitty's to be on par with other places such as Denny's. However, from the moment we walked in, we were greeted by very kind staff and given the quality of care you would expect from a five star restaurant. I would highly recommend this location to family and friends. If we ever swing by Cranbrook again, we will definitely be visiting!
Luv Smitty's ... friendly staff warm welcoming atmosphere ... already let other friends know about Smitty's
Good food, good service
Their buffet is awesome.
Great location friendly staff and Saturday buffet is priced very fair at 17 dollars
My friend and I just had lunch there today and we had cauliflower bites as an appetizer,was soooo delish ….our meal was also excellent….great service as well
Nor so awesome fish and chips
(Translated) Nice rest (Original) Nice resto
Food was cold and it was really expensive
The wings are to die for.
If you like bland food that has absolutely no taste but cheap prices it’s the place to go. Service is friendly and fast ..... food is supper anyways the worst I’ve had and that’s giving it credit. So if it’s breakfast you want stop enjoy if it’s supper keep driving
Best breakfast we have found in Cranbrook so far, if you are lucky you will get Chelsea looking after you, she is one of the best waitresses I have ever met.
Nice buffet. Great staff. Would go again
I had a chance of stopping by the Smitty's this past week, and I have to say I was very impressed! The food came out hot and everything was prepared to out liking. The fresh fruit was juicy, sweet, and delicious. Candace, our server, was very friendly and attentive as well! I will definitely be recommending this place to friends and family.
Great place to eat. Really friendly and efficient waitresses.
Good food and service
Smitty's always does pretty well with the food. It's affordable and consistent. The service at the Cranbrook location is second to none. The staff are quite young, but extremely hard working and friendly. The manager is also great and seems to do a good job with his team. It's those things that keep me going back.
Amazing food and absolutely great service ???? ????
Amazing food and service!! Decided to try out the Smitty's lounge area tonight. Tried the honey BBQ burger, the Fernie brewery huckleberry ale, and a few appetizers that we finished before I could snag a picture. The wings, and perogies were awesome! Will be back for game night with the boys to try out some of their specials. The staff were extremely helpful with providing recommendations and were very attentive.
Always awesome
I ordered take out i had a bacon cheese burger and my boyfriend had a beef dip and it was excellent it was filling i will go back again
Best eggs benny I have ever had, staff and managers were fantastic, I really recommend this place for the kind people and the amazing food!
Been coming for breakfast with the famjam almost every weekend since they opened.love the steak and eggs. Shout out to the cook who ACTUALLY knows how to baste and egg properly!!!
Had dinner here and our waiters name was love. He was super friendly and brought us refills without us asking. We attended their breakfast buffet the next morning and we're delighted by the amount of options. There were bacon, sausages, hash browns, eggs benidict and plenty more!
Went for Breakfast this morning, and before my food came I had to rush out. My girlfriend asked them to keep my food warm, and they went above and beyond, and offered to remake the meal when I got back. I was blown away by that kindness and amazing service ethic. They already had our business because the food and serving staff are great, but now they have my loyalty and big mouth shouting their praises! Go to Smitty's. Do it! #SMITTYS #GREATSERVICE.
Great service very friendly atmosphere
Amazing customer service, great fresh food and super clean. It's obvious the owner cares a lot!
Great place
Great food
Loved it
The guy serving us love! He is such a asset to your company. We had a awesome meal great service. Please give this guy a raise next time we come in im checking cause honestly we will come back just to have him as our waiter!
Clean, bright, and great staff. Food is standard Smitties fare.
Enjoyed the smorgasbord, service was acceptable
Great food, great service ????
The staff is great, the food is alright. It's an alright place to go, price isn't so bad. It's your basic resturant really. Nothing to special.
Was in town over the long weekend, and we decided to stay at the Travelodge hotel. Tried lunch the day we got in, and had breakfast before we left town. Lunch was good! Variety of options, welcoming atmosphere and better option than fast food. Items came out quick and hot. Kids loved the fries and the chocolate cake dessert. The Smitty's breakfast buffet was impressive! Such a large variety of food: my favorites were the hashbrown bake item (delicious!!), the perogies and the pancakes. For the price I thought it was a generous spread ($16ish for adults, $6ish for kids? please correct me if I am wrong!). My kids loved the variety as well, the staff was very kind and helpful when offering suggestions off the menu and My husband ordered the waffle. In our opinion the Pancakes and Waffles at Smitty's are better tasting than Dennys. Just our opinion but these taste like the ones my mom made as kids. Never been to a Smitty's before but this location has shown us it a great option for breakfast and lunch. Keep up the great work, your staff is wonderful!
Excellent and fast service with an overall friendly atmosphere. The food tasted amazing with large portions. I am new to town and have been here twice, will definitely be back.
Great service and the guys that own it are super friendly. We were driving through town and got some wings/appetizers to go so we could enjoy the view at a park. Wings were VERY good. Properly cooked, and sauced well. Meat was very good quality and I couldn't believe the price. And they stayed crispy! Would recommend for takeout/delivery.
Excellent service, great food!
This was my first visit so I was a bit skeptical as my previous experiences at other Smitty's have not been great. I loved this place. Nice and clean. Our server was very sweet, friendly and professional. I had the eggs benedict with a side of fruit and it was amazing!! Eggs cooked perfect, hollandaise not too salty, not greasy! and the fruit was fresh cut! Also loved the coffee and I am picky usually I like it a bit stronger not see through. I will for sure be back :)
Great service. Enjoyed my Big breakfast.
Food and service was really good.
Delicious w friendly service.
We sat on the patio this morning and had an amazing breakfast. If your going to order out or patio dine might aswell do it with the people who can make it right. Recommend 10/10
This is my official spot for brunch in Cranbrook! They take the definition of “family restaurant” to a whole new level with the degree of hospitality and attentiveness that I’ve received throughout the number of times I have dined here with my family and friends. Their servers, Love and Chelsea, are always in great spirits and are always happy to welcome us in and accommodate whatever needs we have as odd and complex they may be. It is so heartwarming to be ushered in so early in the morning by such happy individuals! The food portions are great, the refills are always on time, the meals have us coming back for more and the prices are definitely worth the overall experience. The owner even makes it a point to check in with us to make sure everything is good. This is a local business to support as they definitely make you feel at home. 5 stars!
The service was great and the food was great
My monte Bennie was super good. I would rather go Smittys than Denny’s for breakfast ❤️
I had buffet breakfast and It was perfect , all you need is there . Service was perfect as well. For little town this places well set .
Absolutely the worst!! Posted menus for $10.99....not on menu for 6 months, would not honour!!! Never again!
Food good!! Service excellent!
Great service, if you had a problem they took care of it
Friendly staff
(Translated) I traveled from Chile for vacations and I found this place with excellent food, very rich, I would go again! 100pts (Original) viaje desde Chile por vacaciones y encontré este lugar con una Excelente comida muy rica volvería a ir nuevamente!! 100pts
Loved it, great place to eat.
Always great food and excellent polite service. Always stop in here on my way through and will continue to do so.
Always super friendly service and food comes out hot and delicious. Love going to smittys.
The food was good but the waiter decided my 2 year old niece didn't need to eat and didn't offer her a menu when we asked for one he brought it but didn't bring her food and forgot to place her order
Spent the day with my grandkids- they both enjoyed their pancakes
Very nice server and the food was delightful
Let me start by telling you this: You will NOT regret coming here!! I had lunch here for and boy, oh boy, food was incredibly tasty. There wasn't a single unsatisfied tummy at my table and our waitress was a very sweet lady with an amazing attitude.:)
Loved this place! The location is great, the food was incredible, and the staff were super friendly. I came in for breakfast with my husband, we wanted to try both savoury and sweet options, so we ordered the waffle with strawberry sauce on it, and the Texas skillet. Both were unbelievably delicious, I can’t get over how good breakfast was! The portion sizing is very generous, you will definitely get your moneys worth. This place is just amazing, I will absolutely drop by with my husband when we’re in town again!
Good breakfast smorg and great service.
one of my favourite restaurants to go to in Cranbrook! The owner is very nice, and I've never had a bad experience! All the workers are very sweet as well especially this one waitress Chelsea who always goes above and beyond for me!;)
Always nice to eat there
Manager and waitress are awesome. Great service and very friendly.
Had the buffet, cold rubbery pancakes. Was excited about fresh bennys coming out of the kitchen, super disappointing, tasted like the english muffins were cooked on the flat-top with canola oil (yuck). The last straw was a staff member dusting off the blinds right over the uncovered buffet food. Our server was quite friendly and quick with the coffee, clearing dishes ect..She gets the only star I'm giving. Thank you to the owner for responding, however the fruit, yogurt, cottage cheese ect. Not to mention the plates for the buffet are not covered and are under the blinds that were being dusted.